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DESCRIPTION
- Ensure all deliverables with regards to number of transactions related to various administrative tasks connected with People lifecycle are completed in line with legislation and internal guidelines.
- Set up and maintenance of colleague data, validation of time and attendance information, administration of benefits, etc.
- Use best judgement to asses if request is valid (correct in form, or as per the process defined in the SOP).
- Create and deliver critical and complex process reports (like holiday plans, recalculation of entitlement, benefits reporting, etc) to Business and third parties.
- Accuracy and time taken to process the request and raise queries (where required) is maintained as per process standards and deliver work as per the standard operating procedures defined for each of these processes.
- Train and mentor new joiners in the team on process specifications. Conduct checks and validations for the activities processed and tasks managed by the new hires during the nesting period.
- Support in defining the process controls for every activity to ensure accuracy is maintained and processes are efficient.
- Complete process validation according to the scheduled timelines, ensure any issues are fixed and then report output to Lead and Manager.
- Applying Continuous Improvement tools to support Lead in delivering CI agenda.
REQUIREMENTS
- High school education
- Czech or Slovak language knowledge at advanced level
- English language knowledge at intermediate level
- Ability to handle personal data with highest level of confidentiality
- Ability to work accurately and consistently
- Effective communication skills (both verbal and written)
- Customer service mindset
- Attention to detail
- Training and mentoring skills
- At least 1 year experience in HR environment
SKILLS
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