IT Help Desk with Dutch in Brno (Hybrid)

Ready to work for a global leader in the next-generation digital services and consulting?

We provide business consulting, technology, engineering, and outsourcing services for world-class brands across the globe.

Our business solutions and services help to accelerate innovation, increase productivity, reduce costs, and optimize asset utilization. Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis.

As an IT Support, you will:

• Be assigned to one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, and IT corporation, etc.
• Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, and networks of the employees of the client in one particular country;
• Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
• Be a member of the international, dynamic, and innovative company environment.

• Speak and write fluent English (at least B2 level) and native Dutch
• Handle phone calls, a necessity to reply to emails and give useful guidance to the client
• Perceive multitasking and problem solving as a piece of cake
• Are a daily user of Windows, Android or iOS, Microsoft Office, etc
• Want to be a team player rather than a lonely wolf
• Can be punctual and reliable