Join us in Greece, to be a member of our consumer protection customer experts team<\/em><\/strong> <\/p>We invite you to join us in Greece and become part of a dedicated customer support team that helps people protect the devices they rely on every day. <\/p>
In this role, you’ll be the trusted point of contact for consumers when they need assistance with their device protection plans, claims, repairs, or replacements. You’ll have the opportunity to make a real difference by guiding customers through unexpected situations, providing reassurance, and helping them resolve issues quickly and smoothly. <\/p>
What You’ll Do<\/strong> <\/p>- Be a trusted guide for customers: <\/strong>Help people navigate their device protection journey with confidence. Listen carefully, understand their needs, and explain solutions in a clear, simple, and reassuring way. <\/li><\/ul>
- Deliver exceptional customer experiences: <\/strong>Show empathy, patience, and professionalism, especially when supporting customers facing unexpected challenges or urgent situations. <\/li><\/ul>
- Build trust through responsible service: <\/strong>Follow all relevant regulations, policies, and quality standards to ensure every customer receives reliable and compliant support. <\/li><\/ul>
- Use technology to help customers faster: <\/strong>Work across customer support platforms and digital tools to provide real-time assistance and seamless service. <\/li><\/ul>
- Maintain accurate customer records: <\/strong>Keep case information organized and up to date, ensuring a smooth experience for customers throughout their journey. <\/li><\/ul>
- Learn, grow, and improve: <\/strong>Participate in ongoing training, expand your knowledge, and contribute ideas that help make the customer experience even better. <\/li><\/ul>
Why You’ll Love This Role<\/strong> <\/p>Every day, you’ll have the opportunity to help people solve real problems, reduce stress during unexpected situations, and deliver support that truly makes a difference. If you’re passionate about helping others and creating outstanding customer experiences, this is the role for you. <\/p>
What We’re Looking For<\/strong> <\/p>- Excellent\u202fFinnish\u202f<\/strong>and good English language skills (spoken and written) <\/li><\/ul>
- Great communication skills, active listening, and the ability to simplify complex topics <\/li><\/ul>
- Problem-solving mindset, attention to detail, and accountability <\/li><\/ul>
- Comfort working across multiple systems <\/li><\/ul>
- Familiarity with regulatory environments, such as GDPR <\/li><\/ul>
- Commitment to continuous learning and operational excellence <\/li><\/ul>
What We Offer:<\/strong> <\/p>- Complete support to help you ease your\u202frelocation to Greece<\/strong>\u202f(we cover your flight tickets expenses, hotel accommodation,\u202fsupport with the house searching process\u202f(-all at no cost to you-)) <\/li><\/ul>
- Competitive monthly salary (14 salaries per year) <\/li><\/ul>
- Referral Program:\u202fBring your friends and receive great bonuses! <\/li><\/ul>
- Health care benefits and numerous other discounts <\/li><\/ul>
- Full training by certified instructors <\/li><\/ul>
- Professional growth &\u202fdevelopment opportunities <\/li><\/ul>
- Special events as well as\u202fcommunity & social responsibility initiatives <\/li><\/ul>
- Free online Greek language courses <\/li><\/ul>
- State of the art premises, providing a great working environment with relaxing break areas <\/li><\/ul>
- Work for a\u202fGreat Place to Work–Certified Company that fosters diversity <\/li><\/ul>
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. <\/p>
Key Takeaways<\/p>
- Join a dedicated customer support team in Greece to assist consumers with device protection plans and claims.<\/li>
- Responsibilities include guiding customers, delivering exceptional experiences, and maintaining accurate records.<\/li>
- Ideal candidates will have excellent Finnish and English language skills, strong communication abilities, and a commitment to continuous learning.<\/li>
- The role offers relocation support, competitive salary, healthcare benefits, and opportunities for professional growth.<\/li>
- Enjoy a great working environment and be part of a certified company that promotes diversity and social responsibility.<\/li><\/ul>","requirements":"","offer":"","skills":[{"id":17768,"name":"Fluent In Finnish And English","slug":"fluent-in-finnish-and-english","shortcut":false},{"id":646,"name":"Communication Skills","slug":"communication-skills","shortcut":false},{"id":188,"name":"Problem-Solving","slug":"problem-solving","shortcut":false},{"id":283,"name":"Attention To Detail","slug":"attention-to-detail","shortcut":false},{"id":1193,"name":"Computer Skills","slug":"computer-skills","shortcut":false}],"experience":{"id":0,"name":"Entry level"},"employment_type":{"id":0,"name":"Full time"},"salary":null,"applicationsCount":18},"seo":{"title":"Finnish+Chinese speaking jobs abroad in international companies","h1":"Finnish+Chinese speaking jobs ","text":"Finnish+Chinese speaking jobs in Europe. 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