New
Clear search
Job offers found for English and 1 other languages
574 job offers found
Job offers found for English and 1 other languages
574 job offers found
relocation
canceldanish
cancelcustomer-service
cancelproblem-solving
cancelrelocate
cancelready-to-relocate
cancelrelocation-package
cancelrelocation-assistance
cancelrelocate-package
cancel
DESCRIPTION
*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate.
If you are excited about health and technology, join our Fitbit Team!
As a Fitbit Customer Support Specialist with French and English, you will be part of a great team and will:
- Help our users with any issues they might have via tickets or calls
- Provide solutions to everyday device use questions on a case by case customer-oriented approach
- Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
- Work with a passionate team of customer-friendly colleagues from an international background
Not bad, right?
REQUIREMENTS
What we expect from you:
- Very good knowledge in French language (B2 or similar) for daily communication with customers
- Good command of English (B1 or similar) for training and internal communication
- Basic understanding of iOS and Android OS features
- Demonstrating empathy
- Desire to help customers as best as possible and willing to contribute to the team’s success
- Result-oriented with personal performance
- Friendly and outgoing personality
- Looking for a long-term employment
OFFER
In return, we offer:
- Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Plane Ticket from your location to Sofia
- Taxi transportation directly from the airport to your accommodation
- Flexible working hours options
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
SKILLS
Problem-Solving
Attention To Detail
French
Relocation
Ready To Relocate
Relocate
Relocation Package
Relocation Assistance
Relocate Package