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Are you passionate about customer experience and helping businesses get the most from technology?
A leading Hospitality SaaS company is looking for a German speaking Customer Onboarding Manager to support customers across the DACH region and ensure they're set up for long-term success from day one.
Your Mission
Own the onboarding journey from implementation to adoption
Deliver product training and consult customers on best practices
Build strong relationships and become a trusted advisor
Partner with Sales and Customer Success to create exceptional customer experiences
Continuously improve onboarding processes and customer outcomes
If you enjoy working with people, solving problems and making an impact, we'd love to hear from you. ✨
REQUIREMENTS
You bring:
✔ Fluent German & English
✔ Experience in a customer-facing role
✔ Strong communication and presentation skills
✔ Passion for hospitality, technology and customer success
OFFER
You’ll thrive here if you:
Enjoy working with customers and solving real-world problems
Are confident communicating across cultures and languages
Like working in a fast-paced, evolving environment
Take ownership and care about delivering excellent experiences
Are curious, adaptable, and always looking to improve