Job offers found for German
86 job offers found
Job offers found for German
86 job offers found
DESCRIPTION
*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Join TELUS Digital Bulgaria as a Solutions Consultant with German and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong communication skills to help users maximize their product experience.
Key Responsibilities:
- Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate
- Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers
- Engage customers through multiple channels, including phone, email and chat
- Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols
- Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores
- Collaborate with team members to share best practices and contribute to the knowledge base
- Participate in ongoing training and stay updated on product knowledge and industry trends
REQUIREMENTS
What You'll Need:
- Fluent German and English communication skills
- Strong interpersonal abilities and customer service orientation
- Ability to follow structured guides and processes
- Excellence in active listening and problem-solving
- Adaptable and quick to learn new processes and technologies
- Self-motivated with a passion for customer satisfaction
- Customer-focused mindset and delivering exceptional service
- Excellent communication style, ability to explain complex concepts simply
- Ability to troubleshoot issues and find creative solutions
- Collaborates and shares knowledge, and contributes positively to team dynamics
- Embraces change, learns quickly, and maintains composure under pressure
The best part? No tech background needed! We're looking for enthusiastic individuals who are ready to learn and are passionate about helping others. Our comprehensive training program will equip you with all the product knowledge you need to succeed.
OFFER
We offer:
- Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Plane Ticket from your location to Sofia
- Taxi transportation directly from the airport to your accommodation
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
SKILLS
Top companies hiring:
German language jobs: Explore international career opportunities abroad
Europe Language Jobs connects native speakers, fluent German professionals, and bilingual talent with international companies across Europe and remotely, offering exciting career opportunities with full relocation packages, competitive salaries, and complete support for your professional move abroad.
Where can you search and find German language jobs across Europe or remotely?
We feature opportunities in major European cities and remote roles that welcome German speakers
Relocation support available for many roles
Remote jobs open to applicants worldwide
Which skills and global brands are in demand?
Employers are looking for multilingual talent with strong communication and digital skills
Top brands hiring German speakers:
How to succeed in your international job search?
Stand out to employers by preparing your application and showcasing the right skills
- Tailor your CV to the role and country
- Highlight your German and English levels
- Showcase practical experience
- Develop in-demand skills like communication and project management