At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a leading provider of digital solutions, AI automation, and customer experience services, enabling global brands to enhance digital experiences across fintech, high-tech, tourism, and gaming industries, we are looking for – Technology Support Specialist with Dutch (Relocation to Bulgaria).

Key Responsibilities:

• Support customers by phone and email with questions about smart sports devices;
• Help with orders, deliveries, and product information;
• Guide users through features of smartwatches and fitness bands;
• Solve technical issues and provide clear solutions;
• Keep records of customer interactions accurately;
• Create a positive experience and represent the brand with enthusiasm.

Requirements:

• Fluency in Dutch (C1) and good command of English (B2);
• Previous experience in customer service is a plus, but not a must;
• Strong communication and problem-solving skills;
• Passion for sports, fitness, or a healthy lifestyle is an advantage;
• Comfortable using new technologies and devices;
• Reliable, team-oriented, and eager to learn.

What our client offers:

• Competitive salary and benefits package;
• Includes additional health and vision insurance for employees and their families;
• Free online courses, coaching, and individual sessions for personal and professional growth;
• Career growth and development opportunities;
• Relocation package offered for moving to Sofia, Bulgaria.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_). Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).