Location: Barcelona, Spain
Role: Icelandic Travel Advisor
Salary: €22.249 gross/year
Schedule: Full Time (38.5 hours/week), between Monday to Sunday rotational shift: 09:00 - 20:00h
Relocation package: 1 month of accommodation + flight ticket to Barcelona
Overview of the company
Our client is a worldwide leader in providing global digital business services. They want their employees to be inspired and motivated. Their main goal is to make them proud to belong to the company through job satisfaction and a great work environment. For their office in Barcelona they are looking for a Icelandic speaking Customer Advisor.
Role
As an essential part of an international customer service team for a prestigious travel company, you will be responsible for understanding and identifying customer needs. Your role will involve listening, responding, and mediating between our global travelers and accommodation suppliers from around the world, consistently ensuring a high level of customer service. You will clarify inquiries about services, payments, and technical requirements, provide accurate information, and follow established processes through both email and phone communication.