Jobs in Brno with languages

1 job offers found

Jobs in Brno with languages

1 job offers found

Customer Care Assistant with German

Brno, Czech Republic

Mandatory

EnglishIntermediate

GermanMother tongue

Easy apply

Relocation package

Jobs in Brno with languages. There are positions available in various sectors and for different levels. If you are an expat or you are willing to relocate to Brno, you can find job offers in Brno here. You are only a few clicks away from finding your next experience abroad - if you’d like to work in Brno, then you’re in the right place. New offers are updated to our job board every day, so make sure to check regularly! Apply for jobs in Brno now - it’s easy, fast, and free.

Relocation package

Included

Company

Concentrix

Employment type

Full time

Salary

From 21,600 to 21,600 € gross / year

Experience

Entry level

DESCRIPTION

As an Online Sport Support Consultant, your role will involve providing customer assistance via incoming calls, live chat, email, and social media channels. You'll serve as a reliable consultant to our customers, offering prompt and effective solutions to questions regarding account setup and verification, sign-in problems, financial matters, as well as general guidance on navigating the platform and resolving any technical issues.

Yes, we continue expanding!

We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

As a representative of the brand, you will be expected to deliver high-quality customer service mainly by inbound calls, live chat, email and social media.

It is all about communication:

The Customer Care department suggests the primary touchpoint for our customers who want to communicate with us. As a Customer Support assistant, you will be responsible for handling all communications and assisting our customers with inquiries and issues they may face.

Our Customer Care team is the front line of our services and one of our greatest strengths. If you want to join our #oneteam this is what you should know about the role.

REQUIREMENTS

What you need to have is:

Fluency in German, both written and verbal

Good command of English, both written and verbal

Excellent communication skills

Interest in sports

Work experience in a customer service center is an advantage, but not a requirement

Good typing and computer skills (MS Office applications)

Be organized, decision-making and analytical skills

Team player with a great attitude

High school education

OFFER

What can you expect from us:

Full-time role with working hours Monday – Sunday, flexible shifts 24/7

Competitive salary –45.000 CZK

Comprehensive initial training and onboarding (fully paid by us)

Continuous training and upskilling programs through Concentrix University

Professional Development and Career Navigation programs to map out the steps in your desired development

Employee benefit points: monthly allowance 1.940 CZK

Daily meal allowance from the employer 123.90 CZK

SKILLS

Customer Care

Customer Service

Customer Orientation

Top companies hiring:

Be one of the first to apply