Job offers with languages in Europe
2 job offers found
DESCRIPTION
Are you a service-minded Dutch speaker looking to work for one of the world’s largest IT firms in Budapest? Then please read on!
Our partner is one of the world's leading IT professional services companies, transforming clients' business, operating and technology models for the digital era.
Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. We are all over the world, representing the company within Europe with 16 offices. They are an outstanding participant of the Hungarian Service Center market since 2008, providing multilingual IT services with almost 1000 employees.
Why Budapest?
Living in Budapest is pretty great. Expats in Hungary can expect to pay less for food, medicines and cosmetics, and monthly public transport costs and average rent are considerably lower than many countries. Value for money and the opportunity to live well whilst saving money are some of the best reasons to work in Hungary, and you will find the people to be welcoming and accommodating.
Responsibility
- Handle end user calls and web queries in Dutch and English
- Act as the first point of contact for the customer
- Handle administration accurately
- Act as primary contact between customer and resolving group
- Keep the user informed, own and follow up ongoing cases
REQUIREMENTS
- Excellent written and verbal communication skills in Dutch and English languages
- Experience in Customer Service – experience gained in IT Help Desk is an advantage
- At least a High School degree
- Desire to learn, training will also provide the necessary technical knowledge
- Open to work in shifts
- Excellent communication skills – both written and spoken
- Flexible, open-minded personality with a "can do" attitude
