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German Customer Service in Czech Rep. - €1 000 Signing Bonus

Remote , Czech Republic

Dunross s.r.o

Mandatory:

English Advanced

German Advanced

Company

Dunross s.r.o

Employment type

Full time

Experience

Entry level

DESCRIPTION

Are you ready to move to the Czech Republic? The land of Kafka, historic architecture, Škoda cars and some of the world's best beers?

We are looking for German speakers to work as Air Travel Consultants for one of the worlds premier Airlines! You will have the option to work from the company's office in Brno, the second largest city in Czechia and the Moravian capital or to work remotely from anywhere in the Czech Republic. While previous experience in a customer related role is an advantage, it's not a requirement as the company will provide full training.

Also for those coming from abroad, you will get a full relocation package that includes the cost of travel to the Czech Republic plus 2 months free accommodation in the beginning before you find your own place. Plus if that isn't enough, they also offer a €1 000 signing bonus to all new starters.

Main responsibilities:

Be the first point of contact for passengers with the airline.
Assist passengers with flight bookings, changes, cancellations and refunds
Help with special luggage requests - sporting equipment, transport of pets, wheel chairs, etc.
Answer questions and provide information about vaccination and visa requirements
Deal with special requests related to travelling with children

REQUIREMENTS

Fluent German and a good level of English
Strong communication skills
Be able to work both independently as well as part of a team
Ability to multitask and learn new skills
Willingness to stay for at least 12 months

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