Job offers with languages in Europe
Estonian / Latvian speakers - Customer Service in Lithuania open_in_new
explore Vilnius , Lithuania
DESCRIPTION
We are currently looking for a Lativan or Estonian speaker to join our Customer Service. Our main goal is to provide the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.
We want you to excel in the following:
- Help Latvian or Estonian speaking customers via e-mail, chat and telephone
- Work together with your team to reach the best customer satisfaction (including other KPIs)
- Translate promotional texts and/or customer surveys in your local language
- Manage customer accounts
- Follow company policies and practices regarding player safety, protection, and responsible gaming
REQUIREMENTS
- Written and verbal communication in both Estonian/Latvian and English
- Strong Microsoft Office knowledge
- Background in customer service, this can be face-to-face, online or via phone calls
- Multi-tasking and time management