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Swedish speaking jobs in Riga

2 job offers found

Swedish speaking jobs in Riga

2 job offers found

Swedish CS, trainer, QA, TL - Riga - Paid Relocation

Riga, Latvia

Mandatory
Easy apply
Relocation package

Swedish Speaking Customer Service Agents - Office based

Riga, Latvia

Mandatory
Easy apply
Relocation package

Swedish speaking jobs in Riga. We are the most trusted international job board, offering the best jobs in Riga for Swedish speakers at top companies! Use your language skills to find the right position and find your next experience abroad. Search through a wide variety of Riga Swedish speaking jobs to find the perfect job for you - the positions are available in various sectors and for different levels. We upload our job board with new offers of Swedish jobs in Riga every day, so make sure to check regularly!

Swedish CS, trainer, QA, TL - Riga - Paid Relocation

Mandatory
DESCRIPTION

The job - We do hire for agents(voice and none voice), Trainer, Quality Analyst and teamleader

You will combine your skills, passion, customer-focused, and positive mindset to elevate service delivery and contribute to the overall success in the company.

 

Your daily work will include tasks like these:

  • Assist customers of an e-commerce platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)
  • Identify the issues of clients, handle complaints, provide solutions and alternatives, guide customers within the time limits
  • Use guides and protocols provided during the training to ensure customer satisfaction
  • Provide professional customer support
  • Collaborate with other agents or teams in case of more complex cases
REQUIREMENTS
  • You speak and write Swedish at a B2 or C1 level and you can communicate in English (B1).
  • Experience in customer care is a plus but not required.
  • You have a good understanding and level of computer handling skills.
  • Excellent problem solving skills with the capability of research and identification of the right information.
  • You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.
OFFER
  • Possibility to work from nice offices in Riga
  • Accommodation for 60days
  • Paid flight
  • Career development possibilities within the company
  • Private medical health care
  • Monthly food tickets
SKILLS
Client Servicing Skills
Swedish
English
Relocation Package

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