Job offers with languages in Europe
1 job offers found
DESCRIPTION
A working day in Foundever Team includes some of the below activities and responsibilities:
- To respond to all customers’ inquiries within given timescales, efficiently and effectively;
- To be able to recognize when a problem or query should be transferred to another department or a more senior member of staff;
- To deal with all correspondence as requested/required;
- To accurately log all calls and in line with procedures;- To responsibly maintain and update all job-related administrative forms;
- To consult product manuals, to be able to advise customers of appropriate options/solutions.
REQUIREMENTS
- Proficient in Croatian / Serbian/ Macedonian
- Good level of English/Romanian
- Previous experience of or aptitude for Customer Service is a plus;
- Good organizational skills;- A working knowledge of MS Word / Excel;
- Excellent communication skills and the ability to remain calm in all situations;
- Ability to work on own initiative and under pressure in order to achieve deadlines;
- Ability to adapt to a continuously changing environment and procedures;
- Team player
