Job offers with languages in Europe

1 job offers found

Chat Support with Croatian/ Serbian (Relocation to Romania)

Cluj Napoca , Cluj Napoca

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Relocation package
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job offers of HRS Recruitment Services  at Europe Language Jobs

Chat Support with Croatian/ Serbian (Relocation to Romania)

Cluj Napoca , Romania


For one of our clients, an outsourcing company, global leader in the customer experience industry we are looking for a Live Chat Support Representative. The Live Chat Support Representative will be working full time from the office, in Cluj Napoca. Relocation packages are offered to candidates residing outside of Cluj Napoca.



  • Communicate with existing customers via emails, tickets, and chat to resolve inquiries.
  • Provide information about clients to existing customers and prospects via email, ticket handling, and chat in a manner that closes cases effectively.
  • Ensure secure and enhanced client retention, contribute to excellent customer support, and identify/promote appropriate products and services.
  • Recognize, record and effectively resolve all complaints.
  • Handle all customer contacts efficiently and effectively.
  • Deliver high-quality service by adhering to given processes and procedures.
  • Update customer database and document activities.
  • Report common issues to the support team for further escalation.



  • Proficient or bilingual in Croatian or Serbian and English.
  • HighSchool Graduate or equivalent.
  • Proficient in Microsoft Office Suite.
  • Familiarity with ticketing systems.
  • Proactive, self-motivated, and solution-oriented.
  • Previous experience in a related field is an advantage.



  • Meal vouchers.
  • Commuter allowance.
  • Private medical package.
  • Bonuses.
  • Relocation package (if needed).
  • Professional training.
  • Internal development opportunities.


Only eligible candidates will be contacted in a maximum of 2 weeks. All information will be treated as strictly confidential.

Serbian speaking jobs in Romania | Europe Language Jobs