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DESCRIPTION
As a Business support agent you will work closely with your colleagues from Scandinavian KONE branches helping them to administratively support their business process (from contract creation, data analysis, up to the billing part). In this way you can have a great impact on the quality of our brand and processes in front of our customers and thus help to improve the flow of urban life in the world.
What would be your daily responsibilities?
- Creating customer accounts and responding to internal requests
- Administrating and modifying important contracts (in SAP)
- Managing and analyzing master data (in MS Excel)
- Supporting billing/invoicing process to ensure end-to-end process
- Providing back-reporting and quality checks
- Attending meetings and calls, teamwork
REQUIREMENTS
What do you need to be successful in this role?
- Motivation to grow and learn within Data-driven environment
- MS Office package knowledge (MS Excel - intermediate), SAP beneficial
- English language - min. B1/B2 level
- Swedish language - min. B1/B2 level
- Precision and eye for detail
- Problem-solving & analytical skills
- Positive mindset and team spirit
- Focus on improvement, open to new ideas
