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Latvian Speaking - Customer Service

St Julian's , St Julian's

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job offers of Betsson Group at Europe Language Jobs

Latvian Speaking - Customer Service

St Julian's , Malta

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DESCRIPTION

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

At Betsson Group, we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.


Responsibilities:


We want you to excel in the following:

  • Help Latvian-speaking customers via e-mail, chat, and telephone
  • Work together with your team to reach the best customer satisfaction (including other KPIs)
  • Translate promotional texts and/or customer surveys into your local language
  • Manage customer accounts
  • Follow company policies and practices regarding player safety, protection, and responsible gaming


REQUIREMENTS
  • Good written and verbal communication skills in Latvian, Russian, and English.
  • Strong Microsoft Office knowledge.
  • Background in customer service, whether face-to-face, online, or via phone calls.
  • Excellent multi-tasking and time management skills.


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Latvian speaking jobs in St Julians | Europe Language Jobs