As an Outbound Customer Advisor you work for the largest sustainable energy company in Europe. Your job is to provide people with the service they deserve.

Responsibilities:

• You will call people that showed interest in the service as well as other cold leads and explain the benefits of becoming a customer and how they can conclude a contract.
• You support them by answering their questions and making the best proposal with your commercial thinking.
• You provide new customers with good advice and inform them about the products, services and benefits.
• Your goal is to transform a potential customer into a satisfied new customer through excellent service.
• Admin tasks related to finalizing contract details

• Experience in a similar commercial position would be ideal
• Outgoing and friendly personality, determined during conversations to close deals
• Communicate in Flemish/Dutch at bilingual or native level and can express yourself well in English both written and spoken
• Self driven and goal oriented
• You are a go-getter who enjoys working in a dynamic working environment
• Able to listen and be empathetic to understand customers’ needs
• Good working knowledge of computers, knowledge of Salesforce would be an asset

• Bulgaria in office or Remote from Bulgaria

Salary:  €1976 gross  + up to €511 or more performance bonus + private health insurance

• Fluency in German written and spoken) – essential
• Good level of English – for internal communication and training
• Strong attention to detail and critical thinking skills
• Comfortable working in a fast-paced, target-driven environment
• Excellent written communication and analytical capabilities
• Ability to maintain professional objectivity, even when reviewing distressing content

• Fluency in French (written and spoken) – essential
• Good level of English – for internal communication and training
• Strong attention to detail and critical thinking skills
• Comfortable working in a fast-paced, target-driven environment
• Excellent written communication and analytical capabilities
• Ability to maintain professional objectivity, even when reviewing distressing content

Location: Sofia, Bulgaria

Salary: 3,700 BGN gross/month + 2,000 BGN gross sign-on bonus (for August & September starters)

Start date: Multiple start dates available

Work model: On-site

We are growing!

Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to customers worldwide. We are looking for a motivated Slovenian-speaking Customer Service Representative to join our dynamic team in Sofia and provide outstanding customer experiences.

Your day-to-day:

• Assist customers via email, chat, and phone, ensuring a positive and professional service experience.
• Maintain an in-depth understanding of products, the brand, and the industry to provide accurate information.
• Conduct research to gather relevant information and provide correct, tailored responses.
• Manage customer inquiries in a timely manner, documenting cases in CRM systems.
• Collaborate with your team to maintain high service standards.

What you bring:

• Near-native Slovenian (C1) and good English skills (B2).
• Excellent communication and problem-solving abilities.
• Previous experience in customer service or a similar role is an advantage.
• Strong computer skills, including MS Office and CRM tools.
• Attention to detail and the ability to work independently and in a team.
• High school diploma or higher education.

What we offer:

• Competitive salary: 3,700 BGN gross/month + monthly performance bonuses.
• Sign-on bonus: 2,000 BGN gross for August & September starters.
• Relocation package:
• 14 nights in a city centre hotel (breakfast included).
• Flight cost reimbursement (up to €250 after 6 months).
• Assistance from a dedicated relocation expert (airport pick-up, apartment support, 24/7 availability).
• Option for salary advance (€540 net) upon request.

Additional benefits: 

• Private health and life insurance, Multisport card, transport allowance, €25/month internet allowance, bonus for important life events, extra paid leave for education, company discounts, team events, and more.
• Training: Fully paid 3-week training + 1-week nesting.
• Modern office in a convenient location close to public transport.
• Career growth opportunities through continuous training and professional development programs.
• Working hours: Monday–Saturday, 09:00–23:00; Sunday, 10:00–19:00 (rotating shifts).

If you are customer-focused, detail-oriented, and ready to start a new chapter in Bulgaria, apply today and become part of a global leader in customer experience!

We Are Hiring: Czech-speaking Customer Service Representative

Location: Sofia, Bulgaria

We are looking for a motivated and customer-oriented individual to join our team as a Customer Service Representative. This is an excellent opportunity to build your career in a supportive and dynamic work environment, with competitive compensation, relocation support, and long-term growth potential.

About the Role

As a Customer Service Representative, you will be the first point of contact for our customers, assisting them via email, chat, and phone. You will handle inquiries with professionalism and accuracy while maintaining a strong understanding of our products and services. Your responsibilities will also include conducting research to provide reliable and helpful responses to customers.

Key Responsibilities

• Provide high-quality customer support through email, chat, and phone
• Maintain detailed knowledge of our products, services, and procedures
• Investigate and resolve customer inquiries using internal systems and resources
• Ensure all interactions are handled efficiently and professionally
• Collaborate with team members to continuously improve customer satisfaction

What We Are Looking For

• Near-native level of Czech (written and verbal)
• Advanced level of English (B2 or higher)
• Strong communication and interpersonal skills
• Previous experience in customer service or a related field
• Proficiency in using CRM systems and MS Office applications
• Excellent attention to detail and problem-solving skills
• Ability to work independently and as part of a team
• Minimum high school education

What We Offer

• Full-time employment with shifts between 8:00 a.m. – 10:00 p.m., Monday to Sunday
• Competitive salary: 3,500 BGN gross
• Monthly performance-based bonuses
• Welcome bonus: €600 gross (paid in two parts after 3 and 6 months)
• Paid training program: 3 weeks of training + 1 week nesting
• Convenient office location near public transportation
• Relocation support including:
• 14 nights in a centrally located hotel with breakfast
• Reimbursement of travel expenses (up to €250 after 6 months)
• Optional salary advance of €540 net upon request

Personal Relocation Expert to support your move and welcome you at the airport

Additional Benefits

• Comprehensive health and life insurance
• Multisport card
• €25 monthly internet allowance
• Transport allowance
• Bonus for important life events
• Additional paid leave for educational purposes
• Corporate discounts and regular company events
• Ongoing learning, upskilling, and career development programs

Interested or know someone who would be a great fit?

To apply or learn more, please reach out directly or submit your application today.

• Fluency in French and good command of English.
• Passion for gaming — you’ve played and understand the community and mindset.
• Strong player empathy and the ability to see issues from the player’s perspective.
• Understanding of player support practices and willingness to learn.
• Motivation to help players and contribute to the team’s overall success.

• Fluent Dutch (spoken and written)
• Good level of English
• Previous experience in customer service and/or sales
• Strong communication and target-driven mindset
• Flexible and eager to learn
• Good computer skills

• Fluency in German (C1 or above) – spoken and written.
• Good command of English – for training and internal communication.
• Previous experience in customer service or tech support (6+ months preferred).
• Strong written and verbal communication skills.
• Ability to explain technical issues clearly to non-technical users.
• Customer-focused mindset and active listening skills.
• Proactive, empathetic, and a team player.
• Interest in tech trends and IT topics.
• Ability to handle sensitive data with discretion and professionalism.

• Full-time position with shifts from Monday to Friday, 9:00–21:00 – enjoy your weekends off!
• Hybrid work model available after 6 months.
• Competitive salary: 3,900 BGN/month.
• Modern office located close to public transport (bus and metro).
• Relocation support: travel expenses + accommodation if needed.
• Fully paid initial training and continuous upskilling through internal programs.
• Career growth through structured development and navigation programs.
• Access to health and wellness initiatives.
• Additional perks:
• Private Health & Life Insurance
• Multisport card
• Transport allowance
• Bonus for special life events
• Extra paid leave for education
• Corporate discounts
• Company events and more!

• You speak Dutch (C2/native) and English fluently
• You enjoy solving problems and helping people
• You’re a great communicator with an eye for detail
• You’re quick to learn new tools and processes
• Experience in customer service is a plus, but not required — full training provided!

• €1,785€ gross/month + performance bonus
• Assistance with relocation to Sofia (transport, hotel, rental support)
• Fully paid training – 3 weeks onsite
• Flexible shifts: full-time or part-time (4h / 6h / 8h)
• Health insurance and over 50 benefits and perks
• A multicultural environment with real career growth opportunities
• ???? Schedule
• Shifts between 09:00 and 21:00 (Mon–Sat), and 11:00 to 19:00 (Sunday)
• ???? Location
• Onsite in Sofia – modern office and vibrant city life await you!

• Handling incoming phone calls, chats and emails regarding:
• Invoices & reminders
• Payments (payment plans, costs for deferred payments)
• Rate changes
• Complaint handling (overcharged, overpaid)
• Retention
• General questions about contracts (start/end date)
• Relocation requests
• Responding to both practical and emotional customer needs
• Reporting to the team leader

• Education: Secondary school diploma required, bachelor's degree preferred
• Languages: Native Dutch (spoken and written) and communicative English
• Experience with CRM systems and strong PC skills
• Excellent writing skills with good structure and vocabulary
• Empathy, self-confidence, multitasking, strong communication skills, flexibility and motivation

• Full-time or part-time contract options
• No work on Sundays
• Initial paid training in 2 modules
• Private health insurance
• Relocation package
• Performance-based bonus
• Hybrid work option 

Ben jij klaar voor een nieuw avontuur in het buitenland?

Kom werken in het zonnige Sofia en ontdek een levendige stad waar je een relaxte levensstijl combineert met waardevolle werkervaring in een internationale omgeving!

Waarom Sofia?

• Groenste hoofdstad van Europa – omgeven door natuur en frisse lucht.
• Bruisend stadsleven – cafés, restaurants en een levendige cultuur.
• Weekenduitstapjes – stranden aan de Zwarte Zee of skiën in de bergen, allemaal binnen handbereik.
• Betaalbare kosten van levensonderhoud – meer kwaliteit van leven voor minder geld.
• Internationale gemeenschap – ontmoet mensen van over de hele wereld.

Wat ga je doen?

• Ondersteunen van Nederlandse klanten via telefoon, e-mail en chat
• Oplossen van vragen en problemen met professionele en vriendelijke service
• Samenwerken met een leuk, internationaal team

Wie zoeken wij?

• Je spreekt vloeiend Nederlands
• Je hebt een goede basis in Engels (voor interne communicatie)
• Je bent klantgericht, communicatief sterk en klaar voor een avontuur in het buitenland

Klinkt dit als iets voor jou?

 Wat bieden wij jou?

• Vast maandsalaris van 3.500 BGN (~1.800 EUR)
• Volledig betaald relocatiepakket:
•  Vlucht terugbetaald na 6 maanden
• 14 nachten verblijf in hotel inclusief ontbijt
• Mogelijkheid tot voorschot op je eerste salaris (1.056 BGN)
• Transportvergoeding van 50 BGN per maand
• Extra voordelen:
• Ziektekosten- en levensverzekering
• Multisportkaart
• Bonussen voor bijzondere gebeurtenissen
• Teamactiviteiten en bedrijfsfeesten
• Betaalde training om je klaar te stomen voor succes
• Werken in Sofia: een bruisende stad met een relaxte vibe, prachtige natuur, bergen en stranden op korte afstand

Skvělý plat | Relokační balíček | Welcome Bonus pro nástupy v červnu!

Chcete zažít život v zahraničí, rozvíjet svou kariéru v mezinárodní společnosti a přitom si vydělat více než u většiny podobných nabídek? Hledáme nové kolegy na pozici Pracovník zákaznické podpory v Sofii, hlavním městě Bulharska.

Co nabízíme:

Mzda: 3 500 BGN/měsíc (cca 1 800 EUR) – vyšší než běžné platy v Řecku nebo jiných podobných destinacích

WELCOME BONUS 600 EUR (brutto) pro všechny, kteří nastoupí během června:

• 300 EUR po 3 měsících
• dalších 300 EUR po dokončení 6 měsíců

 Relokační balíček:

• Proplacení letenky (po 6 měsících)
• 14 nocí v hotelu se snídaní zdarma
• Možnost zálohy na výplatu (cca 500 EUR)
• Asistence při přestěhování

Příspěvek na dopravu: 50 BGN (cca 25 EUR)

Zdravotní a životní pojištění, karta Multisport, bonusy při důležitých životních událostech

Možnost kariérního růstu v mezinárodní firmě

Pracovní smlouva na dobu neurčitou

Místo výkonu práce: Sofie, Bulharsko

Co budete dělat:

• Pomáhat zákazníkům převážně v češtině přes e-mail, chat a telefon
• Řešit jejich dotazy a poskytovat profesionální podporu
• Pracovat na směny mezi 8:00 a 22:00 (ranní a odpolední)

Koho hledáme:

• Uchazeče s výbornou češtinou a komunikativní angličtinou
• Týmového hráče se zákaznickým přístupem
• Ochotu přestěhovat se do Bulharska
• Zaujala vás tato nabídka?
• Pošlete nám své CV nebo nám napište pro více informací – těšíme se na vaši odpověď!

About the Role

A Game Presenter opens, hosts, and closes card games in a studio setting - dealing cards live and engaging with online viewers. You'll create the energy of a real casino while staying on camera in a fully digital environment. No experience needed, we'll teach you everything you need to succeed.

Work Schedule and Contract

• Three rotating shifts (morning, afternoon, night).

• 8-hour shifts with regular breaks.

• Two days off per week.

• Shifts change weekly - flexibility is required.

• One-year contract with 20 paid vacation days.

Responsibilities

• Open, host, and close card games in a studio setting.

• Deal cards live and engage with online viewers.

• Create the energy of a real casino while staying on camera.

• Work in a high-tech, professional place in Sofia.

• Enjoy daily professional makeup and styling.

• Grow your career in a vibrant, international team.

Qualifications

• High School Diploma (minimum)

Required Skills

• To speak English

• Must have EU Passport or a Citizen

• Friendly, confident, and comfortable in front of the camera.

• A tech-savvy mindset is a plus, but not required.

• Net Salary Package: 950 Euro
• Up to Performance Bonus: From 500 to 600 Euro (Within 2 to 3 months)
• Medical Insurance
• Free Gym Membership
• Public Transport Card
• Food Voucher-Approx. 80 Euro
• Flight Ticket Covered

Relocation packages

• 3 Months Support (500 Euro Monthly)

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – а global leader in business services, using technology to enhance customer interactions and drive performance for the best brands, we are looking for – 

Team Manager with Slovak and English. 

Responsibilities:

• Supervise and monitor daily activities of a team of call center agents, ensuring adherence to company policies and legal regulations;
• Provide regular coaching and feedback to employees to help them meet and exceed performance goals;
• Address performance issues, implement improvement plans, and take corrective actions when necessary;
• Ensure service quality aligns with key performance indicators (KPIs) and financial targets;
• Handle escalated customer interactions and serve as a subject matter expert when needed;
• Organize team meetings and activities to facilitate communication and engagement.

Qualifications:

• Previous experience in a supervisory or team leadership role is an advantage;
• Strong proficiency in Slovak and English for effective communication;
• Proven ability to lead, mentor, and develop team members to achieve high performance;
• Strong multitasking and problem-solving skills, with the ability to work under pressure andmeet deadlines;
• Excellent verbal and written communication skills for clear and professional interaction;
• Flexibility to work on-site with a rotating schedule, including weekends, as needed.

Our client offers:

• Employee benefits, including discounts and a Multisport Card;
• Monthly allowance for transportation/internet (in addition to the salary);
• Relocation assistance for EU candidates moving to Bulgaria;
• Bonus for significant life events (marriage, childbirth, graduation);
• Medical plan (health and dental coverage) and life insurance coverage;
• Performance-based bonuses;
• Location near convenient public transport.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference numberMA_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).

 About the Role:

Are you confident, charismatic, and looking for an exciting career in the gaming industry? We are hiring Online Croupiers to join a dynamic team in  Sofia (Bulgaria)! No prior experience is required – just bring your enthusiasm, and we’ll provide the training!

As an Online Croupier, you will present live casino games in a professional studio environment, interact with players via live streaming, and ensure a fun and engaging experience for all.

Who We’re Looking For:

• Fluent in English (both spoken and written) and an EU citizen or have  a valid Permit (VISA) to live and work in Bulgaria
• Confident, well-presented, and comfortable in front of the camera.
• Enthusiastic and customer-focused with a great attitude.
• Willing to work shifts (including evenings, weekends, and holidays).

No previous experience needed – Our client provides full training!

 What We Offer:

✨ Paid Training – Learn everything you need to succeed!
✨ Competitive Salary + Performance Bonuses
✨ Relocation Support (if moving to Bulgaria)
✨ Career Growth Opportunities in an international company
✨ Fun & Modern Work Environment – Work in a state-of-the-art studio!

Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. 

Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a leading multinational company – we are looking for Help Desk Support Specialist with Slovak and English- (FULL RELOCATION).

Essential Duties and Responsibilities:

• Field support requests and/or record reported user trouble tickets in the Help Desk Ticketing system;
• Meet individual customer service call volume and quality expectations;
• Research customer inquiries utilizing company resources and document customer conversations, information, questions, corrective answers, and product orders in the tracking application;

Provide basic instruction and training for users in the operation of installed hardware and certain software systems.

Requirements:

• Excellent verbal communication skills in Slovak - at least B2;
• Help Desk support experience would be an advantage;
• Experience in team leading positions that include people and operation management duties;
• Strong communication and analytical skills for problem solving;
• Ability to make decisions and solves problem that range in complexity.

Our client’s offer:

• Attractive remuneration package;
• Opportunities for professional growth;
• Friendly working environment; 
• Multinational team. 

If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N SM_HD) 

Only the shortlisted candidates will be contacted in a timely manner.

There is no payment required by the candidates!

All the information is protected by the Commision for the Protection of Personal Data  (Astrea Recruitment. - reg No 1809).

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a leader in digital solutions and AI automation, enhancing global brand experiences in fintech, high-tech, tourism, and gaming, we are looking for – Customer Care Technical Consultant with Czech (Relocation Package for Bulgaria).

Key Responsibilities:

• Address customer inquiries swiftly and professionally via phone, live chat, and email channels;
• Provide fundamental technical assistance for cutting-edge electronic gadgets and related services;
• Support users in troubleshooting routine product or account concerns effectively;
• Deliver exceptional customer experience through clear, polite, and engaging communication;
• Redirect more complicated technical issues to expert teams;
• Keep precise and thorough records of customer interactions and case progress.

Requirements:

• Fluency in Czech and excellent English language skills;
• Strong oral and written communication talents;
• Client-centric mindset with a hands-on and solution-oriented approach;
• Comfortable navigating computers and standard software applications;
• Motivated to learn and excel in a dynamic, technology-focused setting;
• Prior experience in customer support or basic technical help is beneficial but not essential.

What our client offers:

• Competitive salary and benefits package;
• Eight-hour day shifts with option for part-time;
• Includes additional health and vision insurance for employees and their families;
• Free online courses, coaching, and individual sessions for personal and professional growth;
• Enjoy a variety of discounts on dining, beauty services, transportation, and more;
• Career growth and development opportunities;
• Collaborative and inclusive workplace culture;
• Relocation assistance to Sofia, Bulgaria.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_). Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - a global leader in B2B sales services, specializing in driving revenue growth and digital transformation through strategy, talent, and technology, we are looking for aSmart Sports Devices Support with French (Relocation)

Responsibilities:

• Build strong client relationships through expert-led consultations and strategic insights;
• Guide advertisers with data-driven recommendations to boost campaign performance;
• Manage campaign setup, optimization, and ongoing performance tracking;
• Identify growth opportunities and consistently meet or exceed sales targets;
• Accurately maintain client records and campaign data in the CRM system;
• Collaborate with internal teams to deliver top-tier client support and innovation;

Qualifications:

• Full professional fluency in French and English – both written and spoken;
• Confident communicator with a consultative, value-driven sales approach;
• Thrives in a fast-paced, target-driven environment with a proactive mindset;
• Strong organizational skills and attention to detail when managing campaigns

Our client offers:

• Monday-Friday standard working hours (hybrid model);
• Employee benefits, including discounts and a Multisport Card;
• Monthly allowance for transportation/internet (on top of salary);
• Bonuses for major life events (marriage, childbirth, graduation);
• Health and dental insurance, plus life insurance coverage;
• Performance-based bonuses;
•  FULL RELOCATION SUPPORT to Bulgaria;
• Office near convenient public transport.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_). Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a top provider of digital solutions and AI automation, helping global brands enhance experiences in fintech, high-tech, tourism, and gaming, we are looking for – Content Moderation Specialist with Polish (Relocation Package for Bulgaria).

Key Responsibilities:

• Review user-generated content and ads for policy violations;
• Identify and escalate harmful or sensitive material;
• Ensure timely and accurate moderation decisions;
• Follow platform-specific guidelines and procedures;
• Maintain productivity and quality standards;
• Collaborate with team leads to improve moderation processes.

Requirements:

• Proficiency in Polish (C1 level);
• Good command of English (B2 level or higher);
• Ability to handle graphic or sensitive content with resilience;
• Strong attention to detail and critical thinking;
• Monday-Friday;
• Previous experience in content moderation is a plus, but not required

What our client offers:

• Attractive salary and benefits package;
• Extra health and vision coverage for employees and their families;
• Free access to online courses, coaching, and personal development sessions;
• Wide range of discounts on restaurants, beauty services, transport, and more;
• Opportunities for career advancement and growth;
• Supportive and inclusive company culture;
• FULL Relocation SUPPORT to Sofia, Bulgaria.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_). Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).

• Relocation assistance
• 24/7 Flexible working hours
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

• Fluent in Swedish and English
• Strong interpersonal and customer service skills
• Able to follow structured processes and guides
• Excellent active listening and problem-solving abilities
• Quick to learn new technologies and adaptable to change
• Customer-focused mindset with a positive and collaborative attitude
• No prior tech experience required — just eagerness to learn and help others

• Financial relocation support (transport, hotel stay, rent assistance)
• Fully paid training
• Stable employment with career development opportunities
• Attractive salary and additional health insurance
• Access to 50+ employee benefits and services
• Positive, international working environment
• Continuous learning and support
• Employee referral bonuses

Join us in Sofia, where innovation is at your fingertips, allowing you to work with the latest technologies and contribute to transformative projects. Embrace the opportunity to grow both personally and professionally in an environment that values your unique perspectives and champions your well-being.

Moving to a new country is a significant step, and Accenture is here to make that transition as smooth as possible. We will help you here with a 3-months net salary relocation bonus provided.

About the job

You don't need to be a Social Media expert to apply. Accenture provides comprehensive training and industry expertise to help our employees become trusted marketing advisors!

• Demonstrate commitment to consultative sales in service of client goals.
• Manage a portfolio of advertisers of small to medium-sized businesses to grow revenue with higher product savviness.
• Identify sales opportunities and provide clients with tailored solution to meet their goals.
• Improve clients’ experiences by consulting on optimal and appropriate product adoption.
• Proactively outreach and reactively engage with clients over the phone and via email to frequently assess product performance and provide insights to optimize their advertisements and increase their investments.
• Develop expert working knowledge of Social Media advertising solutions and what impacts performance, identify trends and solve problems.

Basic Qualifications:

• At least 1-year sales experience primarily outbound or inbound sales.
• Knowledge and understanding of advertising.
• Experienced and excellent at building relationships and multi-touch cross/upselling over the course of a relationship
• Excellent listening, interpersonal, with a solutions mindset and passion for customer satisfaction.
• Professional sales skills with a strong phone presence solutions mindset and helping nature.
• Fluency in Romanian and English. 
• Commitment to in-depth, structured sales training and processes.
• Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business on the advertising platform.
• Highly motivated with strong attention to detail and follow-through, eager to contribute to a collaborative team environment.
• Ability to work creatively and analytically in a problem-solving environment.

We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:

• Career Counselling
• Additional paid time off
• Flexible home office policy
• Flexible benefits
• Luxury health & dental insurance
• Life insurance
• Food vouchers
• Fuel card/Public transport card
• Multisport cards
• Employee Assistance Program
• Bonuses for special occasions
• Options to buy shares

• Bachelor’s degree in a relevant field
• 5+ years of experience in a leadership role within a data-driven or operational environment
• Proven track record of team management, performance improvement and achieving organizational goals
• Fluency in English and proficiency in German
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) with advanced data analysis skills
• Experience in data analytics and reporting
• Project management experience with a focus on process optimization
• Strong analytical and problem-solving skills with a data-driven mindset
• Demonstrated flexibility, adaptability, and resilience in fast-paced environments

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a leading provider of digital solutions, AI automation, and customer experience services, enabling global brands to enhance digital experiences across fintech, high-tech, tourism, and gaming industries, we are looking for – Technology Support Specialist with Norwegian.

Key Responsibilities:

• Support customers by phone and email with questions about smart sports devices;
• Help with orders, deliveries, and product information;
• Guide users through features of smartwatches and fitness bands;
• Solve technical issues and provide clear solutions;
• Keep records of customer interactions accurately;
• Create a positive experience and represent the brand with enthusiasm.

• Fluency in  Norwegian (C1) and good command of English (B2);
• Previous experience in customer service is a plus, but not a must;
• Strong communication and problem-solving skills;
• Passion for sports, fitness, or a healthy lifestyle is an advantage;
• Comfortable using new technologies and devices;
• Reliable, team-oriented, and eager to learn

What our client offers:

• Competitive salary and benefits package;
• 8-hour shifts on a rotating schedule, Monday to Friday, no night shifts;
• Includes additional health and vision insurance for employees and their families;
• Free online courses, coaching, and individual sessions for personal and professional growth;
• Career growth and development opportunities;
• Relocation package offered for moving to Sofia, Bulgaria.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a leading provider of digital solutions, AI automation, and customer experience services, enabling global brands to enhance digital experiences across fintech, high-tech, tourism, and gaming industries, we are looking for –  Technology Support Specialist with Dutch.

Key Responsibilities:

• Support customers by phone and email with questions about smart sports devices;
• Help with orders, deliveries, and product information;
• Guide users through features of smartwatches and fitness bands;
• Solve technical issues and provide clear solutions;
• Keep records of customer interactions accurately;
• Create a positive experience and represent the brand with enthusiasm.

Requirements:

• Fluency in  Dutch (C1) and good command of English (B2);
• Previous experience in customer service is a plus, but not a must;
• Strong communication and problem-solving skills;
• Passion for sports, fitness, or a healthy lifestyle is an advantage;
• Comfortable using new technologies and devices;
• Reliable, team-oriented, and eager to learn.

What our client offers:

• Competitive salary and benefits package;
• 8-hour shifts on a rotating schedule, Monday to Friday, no night shifts;
• Includes additional health and vision insurance for employees and their families;
• Free online courses, coaching, and individual sessions for personal and professional growth;
• Career growth and development opportunities;
• Relocation package offered for moving to Sofia, Bulgaria.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a leading provider of digital solutions, AI automation, and customer experience services, enabling global brands to enhance digital experiences across fintech, high-tech, tourism, and gaming industries, we are looking for – Technology Support Specialist with Danish .

Key Responsibilities:

• Support customers by phone and email with questions about smart sports devices;
• Help with orders, deliveries, and product information;
• Guide users through features of smartwatches and fitness bands;
• Solve technical issues and provide clear solutions;
• Keep records of customer interactions accurately;
• Create a positive experience and represent the brand with enthusiasm.

• Fluency in Danish, Dutch, or Norwegian (C1) and good command of English (B2);
• Previous experience in customer service is a plus, but not a must;
• Strong communication and problem-solving skills;
• Passion for sports, fitness, or a healthy lifestyle is an advantage;
• Comfortable using new technologies and devices;
• Reliable, team-oriented, and eager to learn.

What our client offers:

• Competitive salary and benefits package;
• 8-hour shifts on a rotating schedule, Monday to Friday, no night shifts;
• Includes additional health and vision insurance for employees and their families;
• Free online courses, coaching, and individual sessions for personal and professional growth;
• Career growth and development opportunities;
• Relocation package offered for moving to Sofia, Bulgaria.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_). Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).

Are you a native Czech speaker looking for an exciting new challenge abroad?

We are currently recruiting for a Customer Representative position with a Monday to Friday schedule, based in Bulgaria, offering a hybrid work model and relocation support!

Your Responsibilities:

• Provide professional customer support to Czech-speaking clients via phone, email, or chat
• Assist with inquiries, product information, orders, and general troubleshooting
• Ensure high customer satisfaction and maintain service quality standards

Accurately document interactions and follow up on outstanding issues

• Native or fluent in Czech (C1-C2)
• Good level of English (B2 or higher)
• Strong communication skills and customer-oriented mindset
• revious experience in customer service is a plus, but not mandatory
• Willingness to relocate to Bulgaria
• Have to own an EU Passport or a valid VISA to work in Bulgaria

Location & Work Model:

• Hybrid work (partially remote after 6 Months)
• Based in Sofia, Bulgaria
• Monday to Friday schedule – No weekend shifts!

 Location & Work Model:

• Hybrid work (partially remote after 6 Months)
• Based in Sofia, Bulgaria
• Monday to Friday schedule – No weekend shifts!

✈️ Relocation Package Includes:

• Flight ticket to Bulgaria
• Temporary accommodation provided upon arrival
• Support in finding long-term housing
• Assistance with documentation (residency, local registration, etc.)

What We Offer:

• Competitive salary 
• Paid training and career development opportunities
• International and supportive work environment
• Stability and work-life balance

 Our client aims to leverage cutting-edge technology, providing the best experience to their millions of customers who trust them for their entertainment.  

Your typical day:

As a representative of the brand, you will be expected to deliver high-quality customer service mainly by inbound calls, live chat, email and social media.

It is all about communication:

The Customer Care department suggests the primary touchpoint for the customers who want to communicate with our client. As a Customer Support assistant, you will be responsible for handling all communications and assisting the customers with inquiries and issues they may face. 

Our client's Customer Care team is the front line of our services and one of their greatest strengths.

What you need to have is:

• Fluency in German, both written and verbal
• Good command of English, both written and verbal
• Excellent communication skills
• Interest in sports
• Work experience in a customer service center is an advantage, but not a requirement
• Good typing and computer skills (MS Office applications)
• Be organized, decision-making and analytical skills
• Team player with a great attitude
• High school education

What can you expect from our client:

• Full-time role with working hours Monday – Sunday, flexible shifts from 10am to 2 am
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events,
• Additional paid leave for education, Corporate discounts, Company events and many more!

Are you ready for a new position in beautiful Bulgaria? Apply today, and we'll help you further in the process! 

Multilingual Jobs Worldwide  

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.  

• Welcome bonus of 3000 BGN
• Financial relocation support (transport, hotel stay, rent assistance)
• Flexible contract types, including part-time options
• Fully paid training
• Stable employment with career development opportunities
• Attractive salary and additional health insurance
• Access to 50+ employee benefits and services
• Positive, international working environment
• Continuous learning and support

Role: Swedish speaking Customer Experience Advisor

Location: Office based Sofia, Bulgaria

Salary: approximately 1375 EUR net p/m (depending on experience)

Operational Hours: 40 hrs p/week rotational between 10:00 - 19:00 Monday - Friday

Relocation:  Relocation package is discussed individually but can include assistance with flight reimbursement plus up to 21 days company accommodation provided on arrival, plus monthly accomodation allowance of up to 300 LEV p/m. Assistance to find long term rental.

The Company

Our client is an International is a technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries.

The role

Are you passionate about helping people and solving problems? Join our dynamic Customer Support team supporting a leading global digital platform. You’ll be assisting users with non-technical issues related to a range of digital content and services, including mobile payments, digital family management tools, and media such as e-books and movies.

This is an exciting opportunity to engage with end-users of some of the world’s most widely used digital tools, offering empathetic, accurate, and efficient solutions to enhance their experience.

Key Responsibilities

• Respond to customer queries via email, chat, and/or phone in a professional and timely manner
• Assist users with account-related concerns and billing inquiries for digital content and subscription services
• Provide support for mobile payment services, including transaction reviews and refund processes
• Help users navigate family account setups and controls
• Troubleshoot issues with accessing or using digital media content (books, movies, apps)
• Deliver exceptional customer service with a focus on empathy and resolution

• Fluent in Swedish
• Good command of English
• Previous experience in a customer service role is prefered
• Tech-savvy with the ability to quickly learn new platforms and interfaces
• Excellent problem-solving and multitasking abilities
• Patient, empathetic, and customer-focused
• Comfortable working in a fast-paced, structured environment with performance targets

On Offer

• Stable job and career development opportunities
• Great office at a top location
• Attractive salary and additional incentives
• Special discounts & Offers (Food vouchers, Multisport cards, etc.)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation, and billiard corners)
• Continuous support and learning
• Employee referral bonuses & Recognition programs
• Relocation package

Relocation

When successful, the relocation team with our client will get in touch with you. Relocation package is discussed individually but can include assistance with flight reimbursement plus up to 21 days company accommodation provided on arrival, plus monthly accomodation allowance of up to 300 LEV p/m. Assistance to find long term rental.

Life in Sofia is international, cheap and full of culture! It is easy to find somewhere to live, easy to get about and people are generally helpful and friendly. 

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.

Starting guaranteed salary €1,200 salary including performance bonuses! Important: This position requires relocation to Bulgaria. Ticket is provided, and paid training.

About the Role

A Game Presenter opens, hosts, and closes card games in a studio setting - dealing cards live and engaging with online viewers. You'll create the energy of a real casino while staying on camera in a fully digital environment. No experience needed, we'll teach you everything you need to succeed.

Work Schedule and Contract

• Three rotating shifts (morning, afternoon, night).

• 8-hour shifts with regular breaks.

• Two days off per week.

• Shifts change weekly - flexibility is required.

• One-year contract with 20 paid vacation days.

Responsibilities

• Open, host, and close card games in a studio setting.

• Deal cards live and engage with online viewers.

• Create the energy of a real casino while staying on camera.

• Work in a high-tech, professional place in Sofia.

• Enjoy daily professional makeup and styling.

• Grow your career in a vibrant, international team.

Pay range and compensation package

Starting with a €1,200 guaranteed including performance bonus.

Equal Opportunity Statement

If you're ready to live and work abroad, develop your skills, and join a fun and professional team, apply now and take the first step toward your new career as a Game Presenter.

Qualifications

• High School Diploma (minimum)

Required Skills

• To speak English

• Must have EU Passport / Citizen

• Friendly, confident, and comfortable in front of the camera.

• A tech-savvy mindset is a plus, but not required.

• Salary Package: 1,200 Euro (salary + performance Bonus)
• Relocation Package:400 Euro or 3 months accommodation
• Enrolled for Fitness Gym Class
• Air Ticket
• Fast Applications

• Excellent communication skills
• Near Native level of Serbian, both written and verbal
• Advanced knowledge of English, both written and verbal
• EU Passport or Eligibility to work in Bulgaria (have a residency permit in Bulgaria)
• Previous experience in customer service or a related field
• Customer-oriented attitude
• Good typing and computer skills (MS Office applications)
• Proficiency in using CRM systems
• High attention to detail and accuracy in all tasks
• Ability to work both on your own and within a team
• High school education

• Full-time role: working shifts between Monday to Friday 9:00 a.m.– 9:00 p.m. and Saturday and Sunday 10:00 am– 20:00 pm
• Relocation support (14 nights in a city center hotel & Reimbursement of travel expenses )
• Competitive salary with monthly performance-based bonuses
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs 
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Starting guaranteed salary €1,200 salary including performance bonuses! Important: This position requires relocation to Bulgaria. Ticket is provided, and paid training.

About the Role

A Game Presenter opens, hosts, and closes card games in a studio setting - dealing cards live and engaging with online viewers. You'll create the energy of a real casino while staying on camera in a fully digital environment. No experience needed, we'll teach you everything you need to succeed.

Work Schedule and Contract

• Three rotating shifts (morning, afternoon, night).

• 8-hour shifts with regular breaks.

• Two days off per week.

• Shifts change weekly - flexibility is required.

• One-year contract with 20 paid vacation days.

Responsibilities

• Open, host, and close card games in a studio setting.

• Deal cards live and engage with online viewers.

• Create the energy of a real casino while staying on camera.

• Work in a high-tech, professional place in Sofia.

• Enjoy daily professional makeup and styling.

• Grow your career in a vibrant, international team.

Preferred Skills

• No specific preferred skills mentioned.

Pay range and compensation package

Starting with a €400 guaranteed including performance bonus.

Equal Opportunity Statement

If you're ready to live and work abroad, develop your skills, and join a fun and professional team, apply now and take the first step toward your new career as a Game Presenter.

Qualifications

• High School Diploma (minimum)

Required Skills

• To speak English

• Must have EU Passport / Citizen

• Friendly, confident, and comfortable in front of the camera.

• A tech-savvy mindset is a plus, but not required.

Salary Package: 1,200 Euro (salary + performance Bonus)

Relocation Package:  3 months support ( 400 Euro monthly )

Medical Insurance

Multisport Card

Enrolled for Fitness Gym Class

Air Ticket

Fast Applications

We have amazing job opportunities for you!

 We are looking for German speaking superstars to join our lively, fun-loving team in Bulgaria to support us in providing exceptional experiences for some of the world’s biggest and most well-known companies.

Our Customer Care teams are responsible for providing exceptional customer experiences via various channels.

At Concentrix you will not only find a job, but a career with future!

• Fluency in German, both written and verbal
• Good command of English
• Excellent communication skills
• Good technical skills (computer applications and tools) 
• Organizational, decision-making, and analytical capabilities
• A positive attitude with a strong focus on customer satisfaction 
• Previous experience in a customer service center is an advantage, but not required

• Competitive salary 
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Full Relocation support (including flights, accommodation and advance payment)
• Part of the additional benefits are Health and Life Insurance, Multisport or/and Coolfit cards, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Apply now and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!

Experience the power of a game-changing career!

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community

Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.

Concentrix Bulgaria is an equal-opportunity employer.

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

About the Role:

Are you confident, charismatic, and looking for an exciting career in the gaming industry? We are hiring Online Croupiers to join a dynamic team in  Sofia (Bulgaria)! No prior experience is required – just bring your enthusiasm, and we’ll provide the training!

As an Online Croupier, you will present live casino games in a professional studio environment, interact with players via live streaming, and ensure a fun and engaging experience for all.

 Who We’re Looking For:

• Fluent in English (both spoken and written) and an EU citizen or a valid Permit (VISA) to live and work in Bulgaria
• Confident, well-presented, and comfortable in front of the camera.
• Enthusiastic and customer-focused with a great attitude.
• Willing to work shifts (including evenings, weekends, and holidays).
• No previous experience needed – Our client provides full training!

What We Offer:

✨ Paid Training – Learn everything you need to succeed!
✨ Competitive Salary + Performance Bonuses
✨ Relocation Support (if moving to Bulgaria)
✨ Career Growth Opportunities in an international company
✨ Fun & Modern Work Environment – Work in a state-of-the-art studio!

We have amazing job opportunities for you!

We are looking for Dutch speaking superstars to join our lively, fun-loving team in Bulgaria to support us in providing exceptional experiences for some of the world’s biggest and most well-known companies.

Our Customer Care teams are responsible for providing exceptional customer experiences via various channels.

At Concentrix you will not only find a job, but a career with future!

• Fluency in Dutch, both written and verbal
• Good command of English
• Excellent communication skills
• Good technical skills (computer applications and tools) 
• Organizational, decision-making, and analytical capabilities
• A positive attitude with a strong focus on customer satisfaction 
• Previous experience in a customer service center is an advantage, but not required

• Competitive salary with monthly performance-based bonuses
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Full Relocation support (including flights, accommodation and advance payment)
• Part of the additional benefits are Health and Life Insurance, Sport cards, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

• Fluent in Dutch
• Good command of English
• Previous experience in a customer service role is prefered
• Tech-savvy with the ability to quickly learn new platforms and interfaces
• Excellent problem-solving and multitasking abilities
• Patient, empathetic, and customer-focused
• Comfortable working in a fast-paced, structured environment with performance targets

• Fluency in Dutch (written and spoken) – essential
• Good level of English – for internal communication and training
• Strong attention to detail and critical thinking skills
• Comfortable working in a fast-paced, target-driven environment
• Excellent written communication and analytical capabilities
• Ability to maintain professional objectivity, even when reviewing distressing content

Location: Sofia, Bulgaria

Salary: approx 1533 EUR net p/m and uncapped commission (average between 150-500 EUR extra p/m)

Working hours: rotational between Monday – Friday: 10h00 - 20h00

Relocation: flight will be booked, airport pick up and few nights hotel. Plus extensive support from local estate agents who will pick you up from the hotel and will show you around to see different apartments

We are delighted to be recruiting a Dutch-speaking Outbound Sales Advisor for an exciting opportunity based in Sofia, Bulgaria, on behalf of our client—an international outsourcing partner representing a leading Belgian energy provider. This role is located in the heart of Sofia, a vibrant and youthful city known for its dynamic cultural scene, including museums, galleries, restaurants, and nightlife. Nestled at the foot of the scenic Vitosha Mountain, Sofia also offers fantastic opportunities for outdoor enthusiasts, with skiing in the winter and hiking in the warmer months.

The role

We are looking for a dynamic and driven Sales Advisor to join our outbound sales team, specialising in energy contract acquisition. This is a target-oriented role involving both lead conversion and opportunity creation through proactive outreach and referrals.

Responsibilities

• Contact potential customers using a provided database that includes both cold and warm leads.
• Make an impact within the first 20 seconds of the call through confident, persuasive communication.
• Actively listen to customer needs, identify opportunities, and promote the benefits of switching energy providers.
• Close contracts for electricity or gas services and guide customers through digital contract signing.
• Promote and upsell additional services, including: Direct debit setup, Electronic invoicing (e-billing), Boiler maintenance plans
• Proactively generate new leads by asking current prospects for referrals and building a personal mini-database.
• Maintain consistent follow-up and demonstrate full commitment to achieving individual and team sales targets.

We are looking for candidates who have:

• Fluent in Dutch
• Confident communicator with strong persuasive and interpersonal skills.
• Target-driven mindset with a passion for sales and customer interaction.
• Ability to work independently while contributing to a high-performing team.
• Previous experience in a telesales or f2f sales role

Salary, Relocation Package and Benefits

The Basic net salary is around 1533 EUR net pm when starting. There is also the potential to earn uncapped commission (average between 150-500 EUR extra p/m)

Full paid training will be provided. There is an excellent relocation package on offer which includes initial flight to Sofia, few days hotel on arrival and really all the assistance you need when relocating to a new country e.g. finding your own accommodation in Sofia, registration for the social security number, opening a bank account etc.

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. 

Role: Norwegian Customer experience Advisor

Location: Office based Sofia, Bulgaria

Salary: approximately 1375 EUR net p/m (depending on experience) plus around 150 EUR gross p/m bonus potential

Operational Hours: 40 hrs p/week rotational between 09:00-22:00  Monday-Sunday

Relocation:  Relocation package is discussed individually but can include assistance with flight reimbursement plus up to 21 days company accommodation provided on arrival, plus monthly accomodation allowance of up to 300 LEV p/m. Assistance to find long term rental.

The Company

Our client is an International is a technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries.

The role

Are you passionate about helping people and solving problems? Join our dynamic Customer Support team supporting a leading global digital platform. You’ll be assisting users with non-technical issues related to a range of digital content and services, including mobile payments, digital family management tools, and media such as e-books and movies.

This is an exciting opportunity to engage with end-users of some of the world’s most widely used digital tools, offering empathetic, accurate, and efficient solutions to enhance their experience.

Key Responsibilities

• Respond to customer queries via email, chat, and/or phone in a professional and timely manner
• Assist users with account-related concerns and billing inquiries for digital content and subscription services
• Provide support for mobile payment services, including transaction reviews and refund processes
• Help users navigate family account setups and controls
• Troubleshoot issues with accessing or using digital media content (books, movies, apps)
• Deliver exceptional customer service with a focus on empathy and resolution

• Fluent in Norwegian
• Good command of English
• Previous experience in a customer service role is prefered
• Tech-savvy with the ability to quickly learn new platforms and interfaces
• Excellent problem-solving and multitasking abilities
• Patient, empathetic, and customer-focused
• Comfortable working in a fast-paced, structured environment with performance targets

On Offer

• Stable job and career development opportunities
• Great office at a top location
• Attractive salary and additional incentives
• Special discounts & Offers (Food vouchers, Multisport cards, etc.)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation, and billiard corners)
• Continuous support and learning
• Employee referral bonuses & Recognition programs
• Relocation package

Relocation

When successful, the relocation team with our client will get in touch with you. Relocation package is discussed individually but can include assistance with flight reimbursement plus up to 21 days company accommodation provided on arrival, plus monthly accomodation allowance of up to 300 LEV p/m. Assistance to find long term rental.

Life in Sofia is international, cheap and full of culture! It is easy to find somewhere to live, easy to get about and people are generally helpful and friendly. 

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. 

Business Travel Consultant, support German-speaking clients with their corporate travel needs. Customer experiences across booking, modification, and travel assistance. 

Expert guidance to streamline business travel and help organizations navigate complex transformations. From simplifying global trip planning to implementing impactful business strategies, the work empowers clients to move smarter, adapt faster, and deliver measurable outcomes. If you value precision, structure, and purpose-driven work, you’ll feel at home here.

Main Responsibilities

• Handle travel bookings and changes via phone and email
• Provide efficient and polite customer service to business clients
• Work with tools such as Amadeus (training provided)
• Deliver professional solutions in line with internal guidelines and KPIs

Training

• 12-week paid training in Amadeus provided
• Ongoing support and professional development

Your Profile

• Fluent German (C1), plus solid English (B2)
• Customer-oriented, organized, and solution-driven
• Confident with computers and typing (MS Office skills required)
• Positive team player with a professional work ethic
• High school diploma

• Salary: 4000 BGN gross/month
• Performance bonus based on KPIs 
• Working hours: Monday–Friday, standard office shifts
• Breaks: 1-hour lunch + two 15-minute breaks
• Vacation: 20 paid business days/year
• Fully covered medical plan
• Multisport card
• Internal promotions possible: Senior Agent, Quality Evaluator, Team Leader, Trainer

Relocation Support

• Up to 490 BGN travel refund after 6 months
• 2 weeks hotel stay in the city center (breakfast included)
• Optional salary advance of 1056 BGN, repaid over 3 months
• Support finding housing (typical rent: €150–300/month)

Sign-On Bonus (July Start Only)

• Total: 3000 BGN Gross, paid in 3 stages:
• 1000 BGN after 2nd month
• 1000 BGN after 4th month
• 1000 BGN after 6th month

*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.

Join TELUS Digital Bulgaria as a Solutions Consultant with Czech and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong communication skills to help users maximize their product experience.

Key Responsibilities:

• Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate
• Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers
• Engage customers through multiple channels, including phone, email and chat
• Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols
• Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores
• Collaborate with team members to share best practices and contribute to the knowledge base
• Participate in ongoing training and stay updated on product knowledge and industry trends

What You'll Need:

• Fluent Czech and English communication skills
• Strong interpersonal abilities and customer service orientation
• Ability to follow structured guides and processes
• Excellence in active listening and problem-solving
• Adaptable and quick to learn new processes and technologies
• Self-motivated with a passion for customer satisfaction

Ideal Candidate Profile:

• Customer-focused mindset and delivering exceptional service
• Excellent communication style, ability to explain complex concepts simply
• Ability to troubleshoot issues and find creative solutions
• Collaborates and shares knowledge, and contributes positively to team dynamics
• Embraces change, learns quickly, and maintains composure under pressure

The best part? No tech background needed! We're looking for enthusiastic individuals who are ready to learn and are passionate about helping others. Our comprehensive training program will equip you with all the product knowledge you need to succeed.

We offer:

• Welcome bonus: 3000BGN
• Flexible contract conditions (temporary employment, part-time options)
• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

At TELUS Digital Bulgaria, we believe in growing together. We offer a supportive environment where learning is continuous, teamwork is celebrated, and your well-being is our top search result!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Location: Sofia, Bulgaria
Languages Required: Czech, Slovak, Slovenian, or German (B2+ and above)
Contract Type: Full-time, Permanent
Relocation Package: Available

Are you a fluent Czech, Slovak, Slovenian, or German speaker ready for a fresh start in a dynamic and multicultural environment? We are hiring enthusiastic individuals to join our international clients in Sofia, Bulgaria!

Why Sofia?

Sofia is one of Europe’s fastest-growing cities, offering a low cost of living, rich cultural history, and vibrant expat community. Enjoy an affordable lifestyle, delicious cuisine, and beautiful nature just a short trip away!

Apply Today and Start Your Next Career Adventure in Bulgaria!

Who We’re Looking For:

• Fluent in Czech, Slovak, Slovenian, or German
• Good level of English (B1/B2 or higher)
• Excellent communication skills
• Team player with a positive and proactive attitude
• Previous experience in customer service or related fields is a plus, but not required

MANDATORY: To be entitled for this position, you need to be an EU citizen or have a valid VISA to work in Bulgaria

What We Offer:

• Competitive salary & performance bonuses
• Full relocation support (flight + accommodation assistance)
• Paid training and career development programs
• Opportunity to work with global brands
• Modern office facilities in Sofia’s city center
• Private health insurance
• A friendly and international work environment

Dutch Content Moderator -3,000 starting Bonus /Reallocation

Keep digital platforms safe, respectful, and trustworthy. As a Dutch-speaking Trust & Safety Specialist, you will review content, apply platform policies, and help maintain high community standards across user-generated content.

Key Responsibilities

• Review and moderate content (including ads) in line with internal guidelines
• Identify and take action on harmful or inappropriate content
• Collaborate with your team to improve moderation processes
• Ensure platform users enjoy a safe and respectful online experience

Why This Role

• Contribute to digital safety at scale
• Be part of a stable and fast-growing international company
• Start or grow your career in trust & safety operations
• Live and work in Sofia,  European capital with low cost of living.

• Fluent Dutch (C2 level); good English for team communication
• Strong attention to detail and a structured approach to tasks
• Comfortable making judgment calls based on written policies
• Positive mindset, reliable team player, able to work under pressure

• Starting Bonus - 3000 BGN split into 3 installments
• Work from home 
• Flight reimbursement 
• 21 nights hotel accommodation on arrival
• Salary 3,200 Lev (1636.18 euro)
• Full support in finding an apartment
• €150 monthly housing allowance after relocation
• Private health insurance
• Meal vouchers
• 21 paid vacation days per year
• 4 weeks paid training including onboarding and nesting
• Permanent contract with long-term growth potential

 About the Role:

My client is a reputable company in their area of action and is seeking professional Customer Representatives who speak Czech or Slovak

The principal activities are:

•     Provide high-quality support to customers via phone, email, or chat

•     Assist with inquiries, product information, and troubleshooting

•     Ensure a positive customer experience at every interaction

•     Native-level Polish or Slovakian speaker

•     English level B2 or higher (written and spoken)

•     EU Citizenship or a valid visa to work in Bulgaria

•     Excellent communication and problem-solving skills

•     Customer-focused mindset with a positive attitude

• Competitive salary and performance bonuses

• Relocation support for candidates moving to Sofia

• Dynamic, multicultural working environment

• Health Insurance

• Career development and growth opportunities

About Proximus:

Proximus is a leading international telecommunications company headquartered in Belgium, focused on creating a trusted digital world that empowers people and businesses to flourish. We provide innovative ICT services, Proximus TV, internet, fixed and mobile telephony, and other digital solutions across Belgium and the EU.

Role Overview:

As a Front Office Technical Agent (FOT), you’ll serve as the first point of contact for customers experiencing technical issues with Proximus services, including fixed and mobile networks, broadband, and television. Your role will involve troubleshooting technical issues, offering empathetic and structured support, and identifying sales opportunities during customer interactions.

• Languages: Native Dutch speaker (preferably Flemish); basic English is a plus.
• Experience: Prior experience in sales, customer service, or a BPO environment is an advantage.
• Skills: Proficiency with PC and CRM systems, clear communication, and strong listening skills.
• Personal Attributes: Empathy, patience, a commercial mindset, flexibility (including evenings and weekends), and resilience under pressure. Interest in the telecom sector is a plus.

Compensation and Benefits:

• Salary: Competitive base salary with bonus commissions.
• Extra Benefits: Private health insurance and relocation package (includes flight ticket, initial taxi transport, and assistance with initial housing).
• Training: Comprehensive training provided.

*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Spanish and English, you will:

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

• Fluent in Spanish
• B2 or higher English language skill

In return, we will give you:

• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Role:  Danish speaking Social Media Content Review Analyst

Location: Sofia, Bulgaria

Salary: 4200 LEV gross per month (= approx 1685 EUR net p/m)

Operational Hours: 00:00-00:00 (Monday-Sunday)

Relocation package: up to 150 Euro towards flight reimbursement plus 21 days company accommodation provided on arrival, plus monthly accommodation allowance of 300 LEV p/m. Assistance to find long term rental.

 The Company

Our client is an International is a technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries.

The role

Our client is looking for Danish speaking Social Media Content Review Analyst to join their teams. Their teams in Bulgaria are expanding at an incredible speed. You will not just be a Social Media Content Review Analyst but a brand ambassador and work to the highest of standards, providing customers with excellent service. As a Social Media Content Moderator you will review (sometimes sensitive and violating) content and ads. It will be your task to analyse and identify non-compliant content, prepare reports and solve any issues that arise. This is a role where you review, analyse and conduct written support to your clients.

• Fluent in Danish
• Good command of English.
• Excellent cultural knowledge of your native language and country (current knowledge of day-to-day news and happenings in the native country and regular use of the language).
• Good / Advanced computer skills (comfortable working in a Windows environment)
• Good audio listening and typing skills.
• Organised with attention to detail.
• Ability to closely follow up on instructions, quality standards, and productivity requirements.

On Offer

• Stable job and career development opportunities
• Great office at a top location
• Relocation package, which will be indivdually discussed but can be up to 150 Euro towards flight reimbursement plus 21 days company accommodation provided on arrival, plus monthly accomodation allowance of 300 LEV p/m. Assistance to find long term rental.
• Attractive salary and additional incentives
• Special discounts & Offers (Food vouchers, Multisport cards, etc.)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation, and billiard corners)
• Continuous support and learning
• Employee referral bonuses & Recognition programs

 About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. 

*Please note that the position is based in Bulgaria and we will provide you with relocation assistance

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

At Personio, Customer Success is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Success follows the mission to maximize customer value in our everyday business. As part of this team, you enable our customers to understand the product, give feedback, encourage their growth, and make their people processes more successful. Join and become part of our exciting journey!

Tasks and Responsibilities:

• Independent analysis of our new customers' requirements regarding our HR software
• Structured support of Personio implementations through e-mails, telephone calls, and web demos
• Ensuring customer satisfaction through competent advice on HR processes in Personio
• Validation, preparation, and assistance with importing customer data
• Involvement in the creation of training materials, e.g. help center articles or webinars
• Continuous optimization of our processes, e.g. through the automation of individual
• work steps

What you need to succeed:

• You have at least 6 months call center experience in the B2B Software environment, ideally in Customer Success, Account Management, or any other customer-facing role
• You are passionate about digital transformation in HR
• You think in solutions, not problems putting the customer always first
• You work autonomously and reliably
• You enjoy working data-driven and you feel very comfortable using MS-Office, especially Excel
• You are a strong communicator with very good written and spoken German and English at a level that allows you to be trained in and communicate internally in English
• Tools like Zendesk, Gainsight, and Jira already sound familiar to you

In return, we will give you:

• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training 
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the country's largest employer in the CX (Customer Experience) industry with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our client's procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Danish and English, you will:

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:

• High attention to detail 
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required qualifications:

• Fluent in Danish
• B2 or higher English language skill

In return, we will give you:

• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training 
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Financial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)

With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Location: Bulgaria, Sofia

Role: Dutch speaking Inbound Sales Advisor

Salary: 1,250 EUR net p/m

Hours: 40 hrs per week rotational

Relocation support: flight booked to Sofia, airport pick up, few nights hotel on arrival, extensive support with finding accommodation.

The company

Our client specialises in everything that has to do with customers and contact. As a Business Process Outsourcer, the client takes over the whole customer chain. With 12000 members and locations in Belgium, Netherlands, Luxembourg, Morocco, Spain, Greece, Turkey and Suriname, they have a unique combination of customer contact services with tailor made solutions for their clients. For their operations in Bulgaria, they are looking for Dutch speakers to join their inbound sales team.

The Role

As an Inbound Sales Advisor you will represent an Energy provider for the Belgium market. You will receive warm leads from inbound calls and live chat queries in relation to energy packages, pricing calculation and invoice queries. Providing information in relation to tariffs and discuss the advantages for the client switching to this new energy provider is part of your daily tasks. Besides this you will ensure relevant customer details are received for contract creation - your ultimate goal is to ensure contract signing is taking place.

We are looking for candidates who have:

• Excellent communication skills both verbally and written in Dutch
• Good command of English
• Ability to multi-task and being patient!
• Flexible
• Computer literate
• Eagerness to learn and develop

Benefits

• Competitive local salary
• Excellent relocation package
• Opportunity to work from home (Hybrid)
• Pleasant and inspiring working atmosphere if in the office
• Opportunity to be part of an expanding global organisation
• Training & development opportunities
• Private Health Insurance
• Fully paid training
• Company events

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. 

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. 

Our location: Bulgaria's affordable lifestyle offers a sea of opportunities!

Sofia is famous for its cultural diversity, modern appearance, and variety of experiences – music and theater outdoor festivals, as well galleries, museums, restaurants, and clubs. This fast-growing city is located at the foot of Vitosha mountain where enthusiasts often can be found hiking or skiing and only 300km away from the Mediterranean Sea.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Serbian and English, you will:

• Review user-generated back-office information to ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:

• High attention to detail 
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

• Fluent in Serbian
• B2 or higher English language skill

In return, we will give you:

• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training 
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. 

Our location: Bulgaria's affordable lifestyle offers a sea of opportunities!

Sofia is famous for its cultural diversity, modern appearance, and variety of experiences – music and theater outdoor festivals, as well galleries, museums, restaurants, and clubs. This fast-growing city is located at the foot of Vitosha mountain where enthusiasts often can be found hiking or skiing and only 300km away from the Mediterranean Sea.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Albanian and English, you will:

• Review user-generated back-office information to ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:

• High attention to detail 
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

• Fluent in Albanian
• B2 or higher English language skill

In return, we will give you:

• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training 
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

TELUS International Bulgaria is looking for passionate Back Office Gaming Support Specialists to join our NEW Game Support Team - get the job you will enjoy!

A typical day:

• Assist our players with any issues they might experience or report
• Focus on the player and provide the ultimate player experience
• Listen to the voice of the players and communicate it further to the appropriate teams
• Work with our team to improve our processes

If you have:

• Fluency in German and a good command of English
• Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
• Player empathy and understanding a player’s perspective when tackling their issues
• Understanding of Player Support
• Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• 24/7 Flexible working hours
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Role: Danish Customer Support Analyst

Location: Sofia, Bulgaria

Salary: 3200 LEV gross per month (= approx 1270 euro net p/m basic salary) PLUS monthly accommodation allowance of 300 LEV gross

Operational Hours: 09:00-21:00 Monday-Sunday, 40 hrs per week, 5 days of 8 hrs rotational

Relocation: 150 lev (75 euros) towards flight, 1 month (up to) hotel accommodation provided. Assistance to find long term rental. 

The Company

Our client is an International is a technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries.

The role

Our client is looking for a Danish Customer Support Analyst to join their Fintech support team in Sofia, Bulgaria. Their teams in Bulgaria are expanding at an incredible speed. You will not just be a customer support advisor but a brand ambassador and work to the highest of standards, providing customers with excellent service. You will answer queries via phone, email and live chat where you listens to your customers need and troubleshoot their issues. 

• Address customer inquiries related to money transfer transactions, offering comprehensive solutions or effectively escalating complex issues to the appropriate departments for swift resolution.
• Deliver prompt and accurate responses to customers requests, ensuring timely resolution and providing clear, reliable information to meet their needs.
• Engage with customers across diverse communication channels including phone calls, emails, and live chats, ensuring a seamless and supportive experience throughout.

• Fluent in Danish and English
• IT literate
• Organised with attention to detail.
• Previous customer service experience is desired

• Stable job and career development opportunities
• Great office at a top location
• Option to work from home for some roles- must have a strong internet connection
• Attractive salary and additional incentives
• Special discounts & Offers (Food vouchers, Multisport cards, etc.)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation, and billiard corners)
• Continuous support and learning
• Employee referral bonuses & Recognition programs
• Excellent relocation package including monthly housing allowance

Relocation

When successful, the relocation team with our client will get in touch with you.  The relocation package includes: 150 lev (75 euros) towards flight, 1 month (up to) hotel accommodation provided. Besides this you will receive assistance to find long term rental. A monthly accommodation allowance of 300 Lev will be provided as well. Life in Sofia is international, cheap and full of culture! It is easy to find somewhere to live, easy to get about and people are generally helpful and friendly. 

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

TELUS Digital Bulgaria is looking for passionate Back Office Gaming Support Specialists to join our NEW Game Support Team - get the job you will enjoy!

A typical day:

• Assist our players with any issues they might experience or report
• Focus on the player and provide the ultimate player experience
• Listen to the voice of the players and communicate it further to the appropriate teams
• Work with our team to improve our processes

If you have:

• Fluency in Polish and a good command of English
• Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
• Player empathy and understanding a player’s perspective when tackling their issues
• Understanding of Player Support
• Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• 24/7 Flexible working hours
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

Do you love pets? Do you dream to work for the well-being of the animals?

If your answer is YES – join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria!

As a Dutch Speaking Customer Support Specialist you will be a part of a great team and all together will:

• Listen and respond to customers' queries by phone and email
• Provide accurate, valid, and complete information to the client's requests
• Identify and assess customers’ needs to achieve satisfaction

As a candidate, you do not need to have experience in a similar role but you should be fluent in Dutch and English.

We offer:

• Relocation assistance
• Fully paid training 
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!

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About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.