Europe Language Jobs | Multilingual Offers http://www.europelanguagejobs.com Sat, 22 Jul 2017 04:34:40 +0200 Helpdesk Agent German Fri, 21 Jul 2017 23:00:02 CEST 4360 http://www.europelanguagejobs.com/jobs/it-helpdesk/helpdesk_agent_german-4360.html Careersineurope.eu Sofia Sofia Bulgaria Please consider the salary being highly competitive and above average as compared to local costs of living. This will offer a higher living standard then in more well known (western) European locations....Company profile:Highly professional and renowned business process outsourcing company with sites across the globe. The Bulgarian site in Sofia is situated in a very modern mall / office area close to the city center and equipped with the most modern and advanced facilities to create an optimal work environment and great atmosphere.The Job:For one of its projects our client is currently searching for Helpdesk Agent with German LanguagePrincipal duties and responsibilities:- Provide technical support for software products, services and other subscription services and third party products via telephone, email, and/or chat;- Meet predetermined targets and represent the company in a professional manner;- Update customer information and transaction information as needed into the database;- Meet and exceed requirements for deliverable output.Minimum Requirements:- Excellent command (verbal & written) of German language (not necessarily native, yet fluent) along with English:- Excellent computer knowledge in the following areas:- Uninstall/reinstall programs correctly- Knowledge of Task Manager/Command prompt/Navigation to files/folders- Complete working knowledge of Windows Operating Systems;- Very good customer orientation;- Very good problem solving skills;- High School or University Diploma;- Some experience in a service or support center and related understanding of technical troubleshooting, including: Operating systems, Personal firewalls, Anti-Virus software, Client-based applications will be considered as big advantage;Offer:- We offer a highly competitive salary- Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Gift vouchers, Transportation allowance- Attractive retention bonus scheme- Rewards and recognition programs- Trainings following the leading global standards for highest quality of Customer Service and Technical Support- Structured working environment- Great office location- VIP card for discounts in the shops and food places in the Mall Area where the office is located- Team Building activities 18.000 € - 24.000 € gross / year To negotiate Full-time IT Helpdesk Location/Bulgaria/Sofia Language/English German Bulgarian Speaking Customer Service Representative Fri, 21 Jul 2017 23:00:02 CEST 11356 http://www.europelanguagejobs.com/jobs/agent/bulgarian_speaking_customer_service_representative-11356.html Sykes Central Europe Budapest Budapest Hungary Would you like to work for a multinational company in an international environment with colleagues and clients from all over the world in Budapest which city has been voted the second best city in Europe in 2015?If yes, you have found the job you are looking for!Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.We are looking for the following professionalsto join our Budapest Call Center:BULGARIAN SPEAKING CUSTOMER SERVICE REPRESENTATIVECustomer Service Representatives provide a professional back and front office service function for our client's project in line with the contractual agreements.Tasks:- Receiving and handling incoming phone calls and e-mails- Providing information and answering queries about the products- Giving support to customers in general related questions- Giving guidance and solving problems- Providing a positive experience for customers- Being proactive in identifying deeper drivers of customer needs- Recording all customer interactions via the client's tools- Ensuring all support calls and emails are answered and resolved and logged appropriately- Prioritising work load and meet contractual deadlines - Native Bulgarian language- Conversational English language knowledge- Advanced level knowledge of MS Office applications- Good communication skills- Have a strong customer service focus- Excellent problem solving skills- Experience in administration- Ability to prioritize workloads- Good organizational skills- Understands the importance of meeting important deadlines- Have the ability to multi-task- Be a team player- Ability to work within a continually changing environment- Excellent monotony tolerance - Fringe benefit system- Friendly, multicultural work environment- Relocation package- Help to arrange work related documents- Paid training- Production bonus based on your productivity- Career development opportunities- Office located in the city centre- In-House doctor- Casual dress code- Various company and team building activities, events, partiesFRESH GRADUATES ARE ALSO HIGHLY WELCOME TO APPLY! Permanent Full-time Agent Location/Hungary/Budapest Language/Bulgarian Czech speaking Customer Service Representative Fri, 21 Jul 2017 23:00:02 CEST 18898 http://www.europelanguagejobs.com/jobs/agent/czech_speaking_customer_service_representative-18898.html Sykes Central Europe Budapest Budapest Hungary Would you like to work for a multinational company in an international environment with colleagues and clients from all over the world in Budapest which city has been voted the second best city in Europe in 2015?If yes, you have found the job you are looking for!Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.To learn more, visit us at www.sykes.com.We are looking for the following professionalsto join our Budapest Call Center:CZECH SPEAKING CUSTOMER SERVICE REPRESENTATIVECustomer Service Representatives provide a professional back and front office service function for our client's project in line with the contractual agreements.Tasks:- Receiving and handling incoming phone calls and e-mails- Providing information and answering queries about the products- Giving support to customers in general related questions- Giving guidance and solving problems- Providing a positive experience for customers- Being proactive in identifying deeper drivers of customer needs- Recording all customer interactions via the client's tools- Ensuring all support calls and emails are answered and resolved and logged appropriately- Prioritising work load and meet contractual deadlines- Fluent in Czech language- Conversational English language knowledge- Advanced level knowledge of MS Office applications- Good communication skills- Have a strong customer service focus- Excellent problem solving skills- Experience in administration- Ability to prioritize workloads- Good organizational skills- Understands the importance of meeting important deadlines- Have the ability to multi-task- Be a team player- Ability to work within a continually changing environment- Excellent monotony tolerance- Fringe benefit system- Friendly, multicultural work environment- Help to arrange work related documents- Paid training- Production bonus based on your productivity- Career development opportunities- Office located in the city centre- In-House doctor- Casual dress code- Various company and team building activities, events, parties Less than 18.000 € gross / year Permanent Full-time Agent Location/Hungary/Budapest Language/English Czech Norwegian speaking Customer Service Representative Fri, 21 Jul 2017 23:00:02 CEST 23235 http://www.europelanguagejobs.com/jobs/agent/norwegian-speaking-customer-service-representative-23235.html Sykes Central Europe Budapest Budapest Hungary Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.We are looking for the following professionalto join our Budapest Call Center:NORWEGIAN SPEAKING CUSTOMER SERVICE REPRESENTATIVECustomer Service Representatives provide a professional front and back office service function for our client's project in line with the contractual agreements and working in compliance.Tasks:- Receiving requests in Norwegian language via phone and e-mail- Providing back office administrative services- Checking invoices- Receiving, categorizing and registrating work orders- Recognizing problems- Dealing with correspondence- Qualifying, prioritizing cases- Arranging necessary steps with subcontractors, liaising with local country offices, coordinators, technical teams- Coordinating progresses- Initiating preventive calls to minimize damages- Fluent NORWEGIAN language knowledge- Conversational English language knowledge- Experience in administration- Good organizational skills- Advanced level knowledge of MS Office applications- Excellent problem solving skills- Good communication skillsAdvantages:- Financial studies- Good level of analytical skills, numeracy and financial awareness- Career opportunity- Cafeteria- Friendly, multicultural work environment  Permanent Full-time Agent Location/Hungary/Budapest Language/English Norwegian Lisbon: German Tourism Agents Needed asap Fri, 21 Jul 2017 23:00:02 CEST 28622 http://www.europelanguagejobs.com/jobs/agent/lisbon--german-tourism-agents-needed-asap-28622.html Gi Group Lisboa Lisbon Portugal Lissabon, auch das europäische San Francisco genannt, besticht durch ein mediterranes Klima, wunderschönen Stränden und einem Sommer der 6 Monate dauert. Unser Kunde ist ein multi-nationaler Onlinereiseveranstalter mit über 100 Stationen in 60 Ländern. Ihre Aufgabe als deutsche/r Kundenbetreuer/in ist es in der telefonischen und schriftlichen Kundenberatung im Bereich Mietwagen zu unterstützen. Werden Sie Teil dieses jungen, internationalen Teams - are you ready? Derzeit suchen wir nach deutschen Kundenbetreuern m/w für Lissabon. Ihre Aufgaben als deutscher Kundenbetreuer m/w: - Telefonische und email Kundenbetreuung - Professionelle Beratung im Bereich Car Rental - Kundenberatung bei Anliegen zum Mietablauf und Reklamationen - Beschwerdemanagement - Verwaltung von Konten Ihr Profil: - Fließende Kenntnisse der deutschen Sprachen auf muttersprachlichem Niveau - Gute Kenntnisse der englischen Sprache - Kommunikative Persönlichkeit - Hohe Serviceorientierung - Flexibilität und Teamgeist - Mut um ins Ausland zu gehen Unser Angebot - Eine interessante und abwechslungsreiche Tätigkeit in Portugal - Portugiesisch Kurs - Erstattung der Flugkosten - Möglichkeit einer langfristigen Beschäftigung - Möglichkeit in Firmenappartments zu wohnen - Freizeitaktivitäten - Rabatte und Gutscheine - Persönliche Betreuung durch unser kompetentes Team Wir freuen uns auf Ihre Bewerbung! 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German Czech Speaking SOCIAL MEDIA and CUSTOMER SUPPORT Representative Fri, 21 Jul 2017 23:00:02 CEST 28985 http://www.europelanguagejobs.com/jobs/agent/czech-speaking-social-media-and-customer-support-representative--28985.html Sykes Central Europe Budapest Budapest Hungary Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa. We are looking for the following professional to join our Budapest Call Center: Czech Speaking SOCIAL MEDIA and CUSTOMER SUPPORT Representative Tasks: - Give support through social media platforms - Answer emails regarding technical issues and quieries - Responsible for managing relationships with community members and contributors and policing the community - Communicate with customers, partners and internal resources in clear, positive and supportive ways - Anticipate emerging or outstanding issues reported in the community - Receiving calls from customers regarding technical issues and questions - Report any data or issue trends and feedback - Native Czech language knowledge and intermediate English language knowledge - High level knowledge on Forums and online communities - High level knowledge on Internet and online applications and services - High level knowledge on MS Office programs - High quality written and verbal communication skills - Very strong comprehension skills and thorough attention to details - Ability to communicate and customize communication style with people from varying job roles and responsibilities - Career opportunity - Cafeteria - Friendly, multicultural work environment Less than 18.000 € gross / year Temporary Full-time Agent Location/Hungary/Budapest Language/English Czech Dutch-speaking Customer Agent (m/f) in Berlin Fri, 21 Jul 2017 23:00:02 CEST 37718 http://www.europelanguagejobs.com/jobs/agent/dutch-speaking-customer-agent-mf-in-berlin-37718.html Gi Group Berlin Berlin Germany Gi Group is one of the world’s leading companies providing services for the development of the labor market, operating in permanent and temporary staffing, search and selection, executive search, outplacement, professional training and HR consulting. For our customer in the mobility sector we are looking for Dutch-speaking Customer Agents (m/f) in Berlin. Tasks Customer support via phone and e-mail Dealing with problems and questions Booking of rental cars Management of complaints Data administration Requirements Knowledge of Dutch Language on a native-speaker level Valid working permit Excellent communication skills Problem-solver abilities Highly flexible working attitude What we offer Good job opportunities Full-time or part-time possible International environment Modern working facilities and equipment Professional support by our competent recruiting team 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English Dutch IT Kundenbetreuung Antivirus B2B (M/F) - Lissabon, Portugal Fri, 21 Jul 2017 23:00:02 CEST 40705 http://www.europelanguagejobs.com/jobs/agent/it-kundenbetreuung-antivirus-b2b-mf-lissabon-portugal-40705.html Sitel Portugal Lisbon Lisbon Portugal Über uns:Sitel ist einer der weltweit führenden Anbieter von Kundenservicedienstleistungen. Unsere globalen Lösungen umfassen Kundengewinnung und -betreuung, technische Unterstützung sowie Social Media-Programme. Unsere namhaften Kunden profitieren von nahezu 30 Jahren Erfahrung im Kundenservice in 23 Ländern, an mehr als 110 Standorten weltweit – und das in 40 Sprachen.Wir bei Sitel teilen eine gemeinsame Leidenschaft — wir wollen mit jeder Kundeninteraktion für nachhaltige Kundenbegeisterung sorgen. Wir bauen auf Vertrauen und schaffen damit solide Kundenbeziehungen. Bei uns steht der Mensch im Mittelpunkt und wir erzielen damit herausragende Ergebnisse.SITEL Portugal ist einer der Top-Performer in der Contact Center-Branche. Unsere bewährten sprachlichen Fähigkeiten und Umzugs Fachkenntnisse sind ein wesentlicher Faktor im SITEL anhaltenden Wachstum.5 Gründe sich uns anzuschliessen:1. Start einer internationale Karriere;2. Zusammenarbeit mit weltweiten Marken;3. Seien Sie Teil eines erfolgreichen und wachsenden Unternehmens;4. Treffen Sie Menschen aus der ganzen Welt;5. Entwickeln Sie Ihre Sprachkenntnisse in einem internationalen Umfeld.Ihre Verantwortungsbereiche:Unser Kunde ist ein multinationales Unternehmen, dessen Kerngeschäft sich auf Antivirus-Lösungen B2B Geschäft konzentriert. Mit Business-Produkten ist unser Kunde in Mobile Sicherheit und Server Sicherheitsdienste weltweit spezialisiert.Zur Erweiterung unseres Teams in Lissabon, Portugal, stellen wir Helpdesk Assistenten für die technische Kundenbetreuung per Telefon, Web-Formular und E-Mail ein. Ihre Aufgabe wäre die Bearbeitung von Kundenanfragen zu Datenbanksicherheit, Technische Unterstützung (Zugang, Login, Passwort-Reset, Fehlersuche und Installationsverfahren), Netzwerk- und Problemlösungen.Anforderungen:• Highschool-Diplom• Technische Zertifikate oder Bachelor-Abschluss in der Informationstechnik ist ein Plus• Erfahrung in der Kundenbetreuung• Erfahrung in Help Desk, Service Desk und Fehlerbehebung (troubleshooting)• E-Mail Support-ErfahrungIhre Qualifikation:• Deutsch als Muttersprache in Wort und Schrift (alemão, german)• Fliessend Englisch in Wort und Schrift (mind. C1)• Vertrautheit mit Web-Browsern und VPN Fragen• Erfahrung mit Windows-basierten Anwendungen• Ausgezeichnete Kommunikationsfähigkeiten• Leidenschaft für IT und Technik• Geduldig und sehr gutes Einfühlvermögen Wir bieten Ihnen:• Uncertain Term Contract direkt mit Sitel ab dem ersten Arbeitstag• 5 Tage Woche Montag - Freitag von 07:00 - 16:00 Uhr• Eine abwechslungsreiche Tätigkeit mit umfangreicher Einarbeitung in einem internationalen Unternehmen• Professionelle Strukturen• Interne Weiterbildung und Entwicklungschancen• Ein kollegiales Umfeld mit toller Teamkultur• Private Krankenversicherung nach 6 Monaten• Unterstützung bei Unterkunftssuche, Behördengänge, etc.• Grundgehalt (X14 = Urlaubs- und Weihnachtsgeld + Leistungsbonus + Sprachbonus + 6.17€ Essensgeld pro Arbeitstag• Rückerstattung Ihrer Flugkosten nach 3 Monaten *Bewerber aus dem Ausland• Sonderrückerstattung Ihrer Miete über einen festgelegten Betrag und Zeitraum*Bewerber aus dem AuslandStartdatum: ASAPInteressiert?Dann sind wir gespannt auf Ihre Bewerbung und freuen uns, Sie bei uns im Unternehmen begrüßen und kennenlernen zu dürfen. Bitte senden Sie Ihre Bewerbungsunterlagen unter Angabe der ReferenzANV/DE/ELJ Less than 18.000 € gross / year Project/Service based Full-time Agent Location/Portugal/Lisbon Language/English German Finance/Accounting Administrator with Portuguese Language Fri, 21 Jul 2017 23:00:02 CEST 51048 http://www.europelanguagejobs.com/jobs/billing-invoicing/financeaccounting-administrator-with-portuguese-language-51048.html Dorset Recruitment prague Prague Czech Republic Position suitable for people with previous financial administration experience, who are looking to further their career in Finance Opportunity to join an expanding global company based in Prague In this role you will: - Be responsible for the day-to-day financial activity of an assigned portfolio - Gather and process supplier invoices communicate with the Operations department for approval and exceptions - Ensure correct coding of all payments - Preparation of client invoices - Assist in other projects as neededWe require: - Good English and fluent Portuguese language skills - Previous experience in Accounting/Finance (Accounts Receivable/Payable/Invoicing or similar) - Good analytical and oranization skills - Ability to work as a part of a dynamic team - Intermediate level of Excel skills We offer: - Competitive starting salary - Genuine opportunity to grow and develop your career - Modern, multicultural working environment - Be a part of an established company expanding its office in Prague If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below. Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Less than 18.000 € gross / year Permanent Full-time Billing / Invoicing Location/Czech Republic/Prague Language/English Portuguese Client Advisor German Fri, 21 Jul 2017 23:00:02 CEST 54768 http://www.europelanguagejobs.com/jobs/customer-service/client-advisor-german-54768.html CareersinEurope Sofia Sofia Bulgaria Company profileFounded in 2004, our client has become the largest independent BPO provider in Bulgaria. They currently have an operational capacity of 1000 seats split in two locations – Sofia, Bulgaria and Skopje, Macedonia. Their expeerience allows them to provide leading local and global clients with a broad range of tailored BPO, ITO and HRO services. Their mission is to bring value to each client and business process they serve through our strong and professional team, agile business model and state of the art technology. Seeing people as their main asset has lead to a supportive working environment providing a variety of career growth opportunities.Your responsibilities will include• Assist clients with locating online tax documents and step by step guides to filing taxes• Briefly explain gain/loss information for ESPP ( Employee Stock Purchase program) and Restricted Stock share transactions• Provide basic explanation of details found on specific company forms• Provide cost basis information and assist in identifying cost basis treatment of corporate actions such as spin offs and stock splits• Explain basic features of content including grant, award and share details• Assist in generating new passwords, unlocking accounts and resetting security• Initiate research inquiries for missing online items• Understand Client Service registration process and process for linking accounts for a single sign on view• Explain purchase plan enrollment parameters and assist with online enrollment• Submit inquiries to update dividend status to either reinvestment or check• Provide basic balance information, past trade details and reprints of statements Requirements• Fluency in German• Good English language skills;• Analytical and problem-solving skills;• Good computer literacy – MS Office (Word, Excel, Outlook);• Time management skills and working with tough deadlines.• Professional experience: Successful Competition of Staff Agent Probation Period/or a relevant experience in a similar environment is an advantage;• Basic Knowledge of the Business Processes is an advantage as is some financial knowledge and related experience.Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged. If you need a work permit since you do not have a EU/EEA nationality, it is unfortunately not useful to apply. Thanks for understandingOur client offerProfessional work environment, good base salary and interesting additional benefits. Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Bulgaria/Sofia Language/English German Swedish/Norwegian speaking Customer Service Representative Fri, 21 Jul 2017 23:00:02 CEST 56436 http://www.europelanguagejobs.com/jobs/agent/swedishnorwegian-speaking-customer-service-representative-56436.html Sykes Central Europe Budapest Budapest Hungary Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.We are looking for the following professionalto join our Budapest Call Center:NORWEGIAN or Swedish SPEAKING CUSTOMER SERVICE REPRESENTATIVECustomer Service Representatives provide a professional front and back office service function for our client’s project in line with the contractual agreements and working in compliance.Tasks:• Receiving requests in Norwegian/Swedish language via phone and e-mail• Providing back office administrative services• Checking invoices• Receiving, categorizing and registrating work orders• Recognizing problems• Dealing with correspondence• Qualifying, prioritizing cases• Arranging necessary steps with subcontractors, liaising with local country offices, coordinators, technical teams• Coordinating progresses• Initiating preventive calls to minimize damages• Fluent NORWEGIAN or SWEDISH language knowledge• Conversational English language knowledge• Experience in administration• Good organizational skills• Advanced level knowledge of MS Office applications• Excellent problem solving skills• Good communication skillsAdvantages:• Financial studies• Good level of analytical skills, numeracy and financial awareness • Career opportunity• Cafeteria• Friendly, multicultural work environment• Dynamic team• Modern office environmentCheck out our website and facebook page! Less than 18.000 € gross / year Temporary Full-time Agent Location/Hungary/Budapest Language/English Norwegian Swedish Technical Support with Swedish Fri, 21 Jul 2017 23:00:02 CEST 56684 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-with-swedish-56684.html Dorset Recruitment (not set) Prague Czech Republic Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience Opportunity to join a well known global company with genuine career prospects In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with other departments to resolve problems Maintain regular contact with customers until the problem or question is resolved Deal with occasional non technical issues as neededWe require: Good English language, plus fluency in Swedish Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply Proactive personality Excellent communication skills and a genuine desire to deliver world class customer service Must have EU passport or Permanent Residency for the Czech Republic Applications from people not already living in the Czech Republic but wanting to relocate here are welcome.We offer: Relocation assistance available Very good starting salary Genuine chance to grow and develop your career long term Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and growing international company If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below. Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Technical Support Location/Czech Republic/Prague Language/English Swedish Technical Support with French Fri, 21 Jul 2017 23:00:02 CEST 56830 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-with-french-56830.html Dorset Recruitment (not set) Prague Czech Republic Technical Support with German Position Suitable for graduates, people wanting a transition into an IT career or people with previous tech support experience Opportunity to join a well known global company with genuine career prospects In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with other departments to resolve problems Maintain regular contact with customers until the problem or question is resolved Deal with occasional non technical issues as needed Good English language, plus fluency in German Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply Proactive personality Excellent communication skills and a genuine desire to deliver world class customer service Must have EU passport or Permanent Residency for the Czech Republic Relocation assistance available Very good starting salary Genuine chance to grow and develop your career long term Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and growing international company If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below, or call Martin on +420 602 538 217 Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Technical Support Location/Czech Republic/Prague Language/English French Italian Business Developer- IT Sector Fri, 21 Jul 2017 23:00:02 CEST 57286 http://www.europelanguagejobs.com/jobs/sales-marketing/italian-business-developer-it-sector-57286.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Business Developer who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be speaking to the key decision makers in multinational companies to build long lasting business relationships. How you'll do this: -Researching businesses to find new sales opportunities -Teaming up with the marketing department to follow up their campaigns -Keeping the database refreshed with up to date market information What you bring to us: -An eagerness to learn -The ability to improvise and adapt to any situation -Self-confidence and a great team ethic -Native level of Italian with fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.What we give to you: -Salary: from 17.000Euros to 22.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent training and mentoring -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Italian Technical Support with German Fri, 21 Jul 2017 23:00:02 CEST 58676 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-with-german-58676.html Dorset Recruitment (not set) Prague Czech Republic Position Suitable for graduates, people wanting a transition into an IT career or people with previous tech support experience Opportunity to join a well known global company with genuine career prospects In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with other departments to resolve problems Maintain regular contact with customers until the problem or question is resolved Deal with occasional non technical issues as neededWe require: Good English language, plus fluency in German Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply Proactive personality Excellent communication skills and a genuine desire to deliver world class customer service Must have EU passport or Permanent Residency for the Czech RepublicWe offer: Relocation assistance available Very good starting salary Genuine chance to grow and develop your career long term Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and growing international company If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English Technical Support with Dutch Fri, 21 Jul 2017 23:00:02 CEST 58680 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-with-dutch-58680.html Dorset Recruitment (not set) Prague Czech Republic Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experienceOpportunity to join a well known global company with genuine career prospectsIn this role you will:Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardwarePrioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to helpCoordinate with other departments to resolve problemsMaintain regular contact with customers until the problem or question is resolvedDeal with occasional non technical issues as neededWe require:Good English language, plus fluency in DutchPrevious Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to applyProactive personalityExcellent communication skills and a genuine desire to deliver world class customer serviceMust have EU passport or Permanent Residency for the Czech RepublicWe offer:Relocation assistance availableVery good starting salaryGenuine chance to grow and develop your career long termOngoing training, including structured long term skills building plansModern, multicultural working environmentSecurity of working for a stable and growing international companyIf you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button belowPlease read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English Dutch Technical Support with Danish Fri, 21 Jul 2017 23:00:02 CEST 58683 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-with-danish-58683.html Dorset Recruitment (not set) Prague Czech Republic Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience. Opportunity to join a well known global company with genuine career prospects.In this role you will:Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardwarePrioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to helpCoordinate with other departments to resolve problemsMaintain regular contact with customers until the problem or question is resolvedDeal with occasional non technical issues as neededWe require:Good English language, plus fluency in DanishPrevious Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to applyProactive personalityExcellent communication skills and a genuine desire to deliver world class customer serviceMust have EU passport or Permanent Residency for the Czech RepublicApplications from people not already living in the Czech Republic but wanting to relocate here are welcome.We offer:Relocation assistance availableVery good starting salaryGenuine chance to grow and develop your career long termOngoing training, including structured long term skills building plansModern, multicultural working environmentSecurity of working for a stable and growing international companyIf you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button belowPlease read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English Danish German Inbound Airline Advisor- Lisbon, Portugal Fri, 21 Jul 2017 23:00:02 CEST 58758 http://www.europelanguagejobs.com/jobs/tourism/german-inbound-airline-advisor-lisbon-portugal-58758.html Sitel Portugal Lisbon Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur Client is one of the world’s leading airlines, which flies to over 100 destinations.Start a career in Tourism with one of the world’s largest commercial airlines. Develop valuable skills and knowledge in the travel industry. Embrace a dynamic working environment with professional mobility. Take advantage of schedule flexibility that adapts to your lifestyle. Primary ResponsibilitiesLocated in our office in Lisbon, we are now recruiting an Advisor to perform Inbound Support by phone for the German market. Being part of a multilingual and multicultural project in an International Airline Company, the Advisor will be able to solve clients’ issues like:Special services conditions (special catering on board, wheelchair booking, pets transportation, etc)Arrival and Departure informationBooking flight tickets or arrange changesRefund calculationsBilling issuesSelling travel insurances (around 15% of the inbound calls).RequirementsGerman native speaker (mandatory)Strong English skills spoken and written (mandatory)Commercial attitude, positive way of thinking and client orientation (mandatory)Excellent communication skills and goal orientationAmbition to succeed in a challenging technical environmentAbility to learn complex technical tools and proceduresPassion for travelingBonus SkillsContact center experienceCommercial/Sales experiencePrevious experience in the travel businessPrevious experience/knowledge with Amadeus softwareAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusLanguage bonusRelocation package to Portugal (including traveling and accommodation costs)Private healthcare insurance (applicable after 6 months) with an onsite DoctorFulltime 8h/day (Monday to Sunday)Work schedule: 8 am to 5 pm or 10 am to 7 pmGreat office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum5 weeks of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: IB/DE/ELJ. Project/Service based Full-time Tourism Location/Portugal/Lisbon Language/English German Danish Inbound Technical Advisor – Lisbon, Portugal Fri, 21 Jul 2017 23:00:02 CEST 61090 http://www.europelanguagejobs.com/jobs/agent/danish-inbound-technical-advisor-lisbon-portugal-61090.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientOur client is an American corporation that manufactures laser printers and provides enterprise software to a global market.Since 1991, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services in more than 170 countries – all focused on helping its customers connect employees to the most relevant information at the moment they need it.Primary ResponsibilitiesLocated in our Lisbon office, the Advisor will be integrated into a multicultural team providing inbound technical support to the Danish market. The main responsibilities involve troubleshooting and resolving quality or connection issues on customer’s hardware environments by telephone and email. The Advisor will also provide technical support for both Danish businesses’ clients and hardware end users.- Provide friendly and efficient service to the Danish business community.- Be the first point of contact to handle technical support and resolve customer issues.- Respond professionally to inbound phone calls and emails, including urgent situations.- Identify and escalate issues appropriately.- Research information and troubleshoot problems using available resources (product laboratory).- Proactively and independently work to meet targets and goals.What are we looking for?Requirements- Danish native speaker (mandatory)- Good understanding of English- Ability to work in a team environment- Ability to build trust with customers- High level of patience and empathy- Technical aptitude and ability to pick up new technology quicklyBonus Skills- Previous customer service or contact center experience- Good troubleshooting skills and analytical thinking- Good communication skills- Knowledge and understanding of hardware and printersOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- Stable working hours (Monday to Friday, 7 am to 4 pm)- Great office location in Lisbon – Parque das Nações- Help in finding accommodation in Lisbon- 22 vacation days per annum- 4 weeks of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times.If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: LEX/DAN/ELJ. Project/Service based Full-time Agent Location/Portugal/Lisbon Language/English Danish Norwegian Inbound Technical Advisor – Lisbon, Portugal Fri, 21 Jul 2017 23:00:02 CEST 61093 http://www.europelanguagejobs.com/jobs/agent/norwegian-inbound-technical-advisor-lisbon-portugal-61093.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientOur client is an American corporation that manufactures laser printers and provides enterprise software to a global market.Since 1991, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services in more than 170 countries – all focused on helping its customers connect employees to the most relevant information at the moment they need it.Primary ResponsibilitiesLocated in our Lisbon office, the Advisor will be integrated into a multicultural team providing inbound technical support to the Norwegian market. The main responsibilities involve troubleshooting and resolving quality or connection issues on customer’s hardware environments by telephone and email. The Advisor will also provide technical support for both Norwegian businesses’ clients and hardware end users.- Provide friendly and efficient service to the Norwegian business community.- Be the first point of contact to handle technical support and resolve customer issues.- Respond professionally to inbound phone calls and emails, including urgent situations.- Identify and escalate issues appropriately.- Research information and troubleshoot problems using available resources (product laboratory).- Proactively and independently work to meet targets and goals.What are we looking for?Requirements- Norwegian native speaker (mandatory)- Good understanding of English- Ability to work in a team environment- Ability to build trust with customers- High level of patience and empathy- Technical aptitude and ability to pick up new technology quicklyBonus Skills- Previous customer service or contact center experience- Good troubleshooting skills and analytical thinking- Good communication skills- Knowledge and understanding of hardware and printersOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal included- Private health insurance (applicable after 6 months) with an on-site Doctor- Stable working hours (Monday to Friday, 7 am to 4 pm)- Great office location in Lisbon – Parque das Nações- Help in finding accommodation in Lisbon- 22 vacation days per annum- 4 weeks of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times.If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: LEX/NO/ELJ. Project/Service based Full-time Agent Location/Portugal/Lisbon Language/English Norwegian Finnish Inbound Technical Advisor – Lisbon, Portugal Fri, 21 Jul 2017 23:00:02 CEST 61124 http://www.europelanguagejobs.com/jobs/agent/finnish-inbound-technical-advisor-lisbon-portugal-61124.html Sitel Portugal (not set) Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientOur client is an American corporation that manufactures laser printers and provides enterprise software to a global market.Since 1991, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services in more than 170 countries – all focused on helping its customers connect employees to the most relevant information at the moment they need it.Primary ResponsibilitiesLocated in our Lisbon office, the Advisor will be integrated into a multicultural team providing inbound technical support to the Finnish market. The main responsibilities involve troubleshooting and resolving quality or connection issues on customer’s hardware environments by telephone and email. The Advisor will also provide technical support for both Finnish businesses’ clients and hardware end users.- Provide friendly and efficient service to the Finnish business community.- Be the first point of contact to handle technical support and resolve customer issues.- Respond professionally to inbound phone calls and emails, including urgent situations.- Identify and escalate issues appropriately.- Research information and troubleshoot problems using available resources (product laboratory).- Proactively and independently work to meet targets and goals.What are we looking for?Requirements- Finnish native speaker (mandatory)- Good understanding of English- Ability to work in a team environment- Ability to build trust with customers- High level of patience and empathy- Technical aptitude and ability to pick up new technology quicklyBonus Skills- Previous customer service or contact center experience- Good troubleshooting skills and analytical thinking- Good communication skills- Knowledge and understanding of hardware and printersOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- Stable working hours (Monday to Friday, 8h/day)- Great office location in Lisbon – Parque das Nações- Help in finding accommodation in Lisbon- 22 vacation days per annum- 4 weeks of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times.If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: LEX/FIN/ELJ. Project/Service based Full-time Agent Location/Portugal/ Language/English Finnish Swedish Inbound Technical Advisor – Lisbon, Portugal Fri, 21 Jul 2017 23:00:02 CEST 61125 http://www.europelanguagejobs.com/jobs/agent/swedish-inbound-technical-advisor-lisbon-portugal-61125.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientOur client is an American corporation that manufactures laser printers and provides enterprise software to a global market.Since 1991, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services in more than 170 countries – all focused on helping its customers connect employees to the most relevant information at the moment they need it.Primary ResponsibilitiesLocated in our Lisbon office, the Advisor will be integrated into a multicultural team providing inbound technical support to the Swedish market. The main responsibilities involve troubleshooting and resolving quality or connection issues on customer’s hardware environments by telephone and email. The Advisor will also provide technical support for both Swedish businesses’ clients and hardware end users.- Provide friendly and efficient service to the Swedish business community.- Be the first point of contact to handle technical support and resolve customer issues.- Respond professionally to inbound phone calls and emails, including urgent situations.- Identify and escalate issues appropriately.- Research information and troubleshoot problems using available resources (product laboratory).- Proactively and independently work to meet targets and goals.What are we looking for?Requirements- Swedish native speaker (mandatory)- Good understanding of English- Ability to work in a team environment- Ability to build trust with customers- High level of patience and empathy- Technical aptitude and ability to pick up new technology quicklyBonus Skills- Previous customer service or contact center experience- Good troubleshooting skills and analytical thinking- Good communication skills- Knowledge and understanding of hardware and printersOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- Stable working hours (Monday to Friday, 7.30 am to 4.30 pm)- Great office location in Lisbon – Parque das Nações- Help in finding accommodation in Lisbon- 22 vacation days per annum- 4 weeks of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times.If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: LEX/SW/ELJ. Project/Service based Full-time Agent Location/Portugal/Lisbon Language/English Swedish Kundenbetreuer (m/w) deutschsprachig im sonnigen Lissabon Fri, 21 Jul 2017 23:00:02 CEST 63123 http://www.europelanguagejobs.com/jobs/agent/kundenbetreuer-mw-deutschsprachig-im-sonnigen-lissabon-63123.html Gi Group Lisbon Lisbon Portugal Lissabon ist die Hauptstadt in Portugal und ist die größte Stadt des Landes. Sie ist an der Flußmündung des Tejo gelegen und befindet sich an der Atlantikküste. Diese Stadt hat ca. 530.000 Einwohner und bietet für jeden etwas, sei es Strand, Shopping, Kultur oder das Nachtleben. Lassen Sie sich auch von dem internationalen Flair in Ihrem Bann ziehen. Unser Kunde ist in der Tourismusindustrie tätig und sucht schnellstmöglich deutschsprachige Kundenbetreuer. Eine kurze Zusammenfassung der Stelle haben wir für Sie mit aufgeführt: Ihre Aufgaben: - Sie haben Freude an der Kommunikation mit Menschen über Telefon und Email - Ebenfalls zählt Beschwerdemanagement zu Ihrem Aufgabenfeld - Außerdem helfen Sie den Kunden Buchungen zu tätigen und nehmen Stornierungen vor - Es ist Ihre Aufgabe die Kundendatei zu pflegen und für eine genaue Datenerfassung zu sorgen Ihr Profil: - Sie haben einen abgeschlossenen Schulabschluss und bisher Erfahrungen im Kundenservice gesammelt - Weiterhin sprechen Sie fließend Deutsch und verfügen über gute Englischkenntnisse (C1) - Verkaufs- und serviceorientiert zählen zu Ihren Stärken, sowie ein hohes Maß an Flexibilität - Sie sind offen für Neues, hören gerne Leuten zu und sind ein sehr kommunikativer Mensch Was wir Ihnen bieten: - Es wird Ihnen ein sicherer Arbeitsplatz mit Aufstiegschancen geboten - Des Weiteren hilft unser Kunde Ihnen den Anfang in Lissabon zu erleichtern mit Unterkunft, Flug, Verpflegung, Sprachkurs und vielem mehr - Sie arbeiten in einem internationalen Umfeld und können Ihren internationalen Freundeskreis erweitern - Für eine gute Work-Life-Balance wird auch gesorgt Less than 18.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German Technischer Kundenbetreuer m/w für Lissabon gesucht Fri, 21 Jul 2017 23:00:02 CEST 63187 http://www.europelanguagejobs.com/jobs/agent/technischer-kundenbetreuer-mw-fuer-lissabon-gesucht-63187.html Gi Group Lisbon Lisbon Portugal Lissabon, auch das europäische San Francisco genannt, besticht durch ein mediterranes Klima, wunderschönen Stränden und einem Sommer der 6 Monate dauert. Sie bewerben sich für das Projekt von einem der größten Anbieter von TV und Internet mit ca. 2 Millionen Kunden. Ihre Aufgabe als deutscher Kundenbetreuer m/w ist es in der telefonischen und schriftlichen Kundenberatung zu unterstützen. Werden Sie Teil dieses internationalen Teams als technischer Kundenbetreuer m/w in Lissabon. Deine Aufgaben: - Als technischer Kundenbetreuer m/w bist du verantwortlich für den reibungslosen Ablauf des Prozesses von einem Internet- / Telefonanbieter - Selbst schwierigen Kunden wirst du gerecht und überzeugst sie von der Qualität des Produktes - Produktoptimierungen sowie technische Hilfestellungen sind Teil deiner täglichen Aufgaben - Du koordinierst Daten eigenverantwortlich und nimmst Buchungen und Stornierungen entgegen - Als deutscher Kundenbetreuer m/w bist du motiviert, kommunikativ und technisch versiert - Du möchtest deine Horizonte im Ausland erweitern und hast ggf. erste Erfahrungen im Kundenservice sammeln können - Die Arbeit im Team bereitet dir Freude und du hast ein allgemeines technisches Verständnis - Du besitzt Einfühlungsvermögen und kannst dich gut aus andere Kulturen einstellen - Einen Quereinstieg in ein internationale s und kollegiales Arbeitsumfeld im sonnigen Lissabon - Flache Hierarchien sowie ein exzellentes Relocation Paket für deinen Einstieg - Zusätzlich zu deinem Gehalt erhälst du Essensgeld für die Kantine und hast die Möglichkeit an organisierten Freizeitaktivitäten teilzunehmen - Eine gute Anbindung an öffentliche Verkehrsmittel sowie ein Platz in einem Sprachkurs für Portugiesisch ist dir garantiert 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German *ASAP* German Customer Service Agent (m/f) in sunny Lisbon Fri, 21 Jul 2017 23:00:02 CEST 63494 http://www.europelanguagejobs.com/jobs/agent/asap-german-customer-service-agent-mf-in-sunny-lisbon-63494.html Gi Group Lisbon Lisbon Portugal Lisbon is the capital of Portugal and is located on the Atlantic Ocean. This city belongs to one of the oldest city in the world. As soon as you go through the city you feel the historic flair with all its sights such as Torre de Belém, Mosteiro dos Jerónimos and Castelo de São Jorge. At the moment we are looking for a German Customer Service Agent preferably with travel and tourism knowledge in Lisbon. Tasks: - Assistance with new and existing bookings via phone or email - Support with booking cancellations and travel plan change - Trouble-shooting with customer-specific solutions - Data administration and customer support Profile: - Fluent language skills in German (C2) and in English (C1) - Experience in the tourism industry is not essential but in customer service - Independent worker with friendly and helpful nature - Problem-solver as well as sales skills are required Offer: - Easy move by providing the flight, accommodation and Portuguese language course - Good Work-Life Balance in an attractive European destination - Comprehensive training in customer service and sales - Secure workplace with an international touch and good career opportunities Could you imagine living and working in Lisbon? Then apply directly. Less than 18.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German Dutch Inbound Healthcare Advisor - Lisbon, Portugal Fri, 21 Jul 2017 23:00:02 CEST 64236 http://www.europelanguagejobs.com/jobs/agent/dutch-inbound-healthcare-advisor-lisbon-portugal-64236.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur client is a multinational healthcare company devoted to Investigation and Development (I&D) of pharmaceuticals and medical devices including ethical medicines, nutritionals and diagnostics. Primary ResponsibilitiesBased in Lisbon, we are now recruiting an Advisor to perform inbound support by phone, web form, email or fax to the Dutch market.The Advisor will:Deal with service requests and/or troubleshoot quality issues regarding diabetes care productsCreate and update customer profileProvide additional information (e.g. offers and product features)Receive proactive education on productRetain existing customersStrengthen loyalty and intensify usage of the diabetes productsWhat are we looking for?RequirementsDutch native speaker (mandatory)Strong English skills both spoken and writtenExcellent communication skillsAbility to adjust between formal and informal communication depending on situationHighly empathetic and friendlyBonus SkillsPeople with diabetes care knowledge or medical backgroundContact center, customer care or troubleshooting experienceWritten communication support experienceAt Sitel we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusLanguage bonusRelocation package to Portugal (including traveling and accommodation costs)Private healthcare insurance (applicable after 6 months) with an onsite Doctor8 hours per day between 7am to 6pm (Monday to Friday).Great office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum17 days of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: ABB/DU/ELJ. Project/Service based Full-time Agent Location/Portugal/Lisbon Language/English Dutch Flemish Inbound Healthcare Advisor - Lisbon, Portugal Fri, 21 Jul 2017 23:00:02 CEST 64473 http://www.europelanguagejobs.com/jobs/customer-service/flemish-inbound-healthcare-advisor-lisbon-portugal-64473.html Sitel Portugal Lisbon Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur client is a multinational healthcare company devoted to Investigation and Development (I&D) of pharmaceuticals and medical devices including ethical medicines, nutritionals and diagnostics. Primary ResponsibilitiesBased in Lisbon, we are now recruiting an Advisor to perform inbound support by phone, web form, email or fax to the Flemish market.The Advisor will:Deal with service requests and/or troubleshoot quality issues regarding diabetes care productsCreate and update customer profileProvide additional information (e.g. offers and product features)Receive proactive education on productRetain existing customersStrengthen loyalty and intensify usage of the diabetes productsWhat are we looking for?RequirementsFlemish native speaker (mandatory)Strong English skills both spoken and writtenExcellent communication skillsAbility to adjust between formal and informal communication depending on situationHighly empathetic and friendlyBonus SkillsPeople with diabetes care knowledge or medical backgroundContact center, customer care or troubleshooting experienceWritten communication support experienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusLanguage bonusRelocation package to Portugal (including traveling and accommodation costs)Private healthcare insurance (applicable after 6 months) with an onsite Doctor8 hours per day between 7am5pm (Monday to Friday).Great office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum17 days of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: ABB/FL/ELJ. Contact InformationIf you have any questions regarding the position, feel free to contact the Recruitment Team.For more information on Sitel go to our website or have a look at our Facebook page.  Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English Flemish Dutch TeleSales Specialist Fri, 21 Jul 2017 23:00:02 CEST 65461 http://www.europelanguagejobs.com/jobs/sales-marketing/dutch-telesales-specialist-65461.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for a Dutch and a Swiss professional to work as TeleSales specialist for a leading company in new technologies.Responsibilities-Handle and close inbound calls (Consumer) to achieve quarterly quota-Fast and effective response to inbound emails-Outbound calls when necessary to recover (web-) orders or convert quotes to orders or to solve issues with already bought products-Quote creation and follow up-Maximize Store revenue by upselling/cross-selling to increase order value and AOV-Awareness of Online Store promotions and campaigns to maximize their success-Ensuring personal knowledge of the Store portfolio is maintained-Stock availability-Cross language backup if needed-Answer and deal with customer post sales requests (Logistics, queries, refunds, exchanges, delivery, etc).-Solve status queries-Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.Candidate Profile-High/native level of Dutch or German with French-Fluent English -Strong communication skills-Knowledge of sales techniques (up-/cross-selling, objection handling, etc)-Customer Driven and motivation to work in sales-Achievement and target oriented-IT knowledge and technical understanding-Minimum of 1 year relevant experience-Strong personal interest & curiosity in IT products and applications-Real capability to listen to customers-Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs-Exceptional customer facing and customer care skills_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation We offer- Full-time (39hrs/week) and long term contract- Schedule: Monday - Friday from 09.00 to 18.00- Regular and permanent incentives- Specific compensation model based on over achievement-Relocation Package 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Dutch Technical Support Advisor - German market Fri, 21 Jul 2017 23:00:02 CEST 66919 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-advisor-german-market-66919.html SELLBYTEL Group Barcelona Barcelona Spain Do you know a world well known American corporation which provides Internet-related product services, including internet search, mapping, cloud computing software and advertising?Are you passionate about new technologies?If your answer is yes and you like helping others with their technical issues, then you might be the perfect for us!Responsibilities:Maintain client relationships through product support over the phone.Respond to incoming calls and email from enterprise clients.Manage effectively all incoming incidents in a customer service environment.Gather information from customers, troubleshoot technical and account issues.Excellent listening and communication skills, both written and verbal (Sales experience is a plus).The agent is a business consultant capable of understanding customer’s business challenges and tailor a solution adapted to their need.Confident at overcoming product objections Requirements:German native speaker with fluent EnglishTeam playerWillingness to learn and apply new technologiesAnalytical skills with demonstrated problem solving ability desiredAbility to operate in high pressure situationsGood technical skills and knowledge preferableExcellent communication skillAbility to overcome objections and promote product usage and adoptionDe-escalation skills and the ability to focus on prompt issue resolutionComfortable approach when speaking to IT techs, end-users, decision-makers, CEOs, etcProactive follow up discipline***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***We offer·Salary: 17 000 gross/year + performance bonus ( up to 3000 )·Full time shift: 39 hrs/week and Indefinite contract·Schedule: Monday-Friday from 09:00 to 18:00·Real possibility to grow within the company ·Opportunity to join our international team ·The work is located in Barcelona Center 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English German German-English Customer Advisors (m/f) with SECURE job Fri, 21 Jul 2017 23:00:02 CEST 67296 http://www.europelanguagejobs.com/jobs/agent/german-english-customer-advisors-mf-with-secure-job-67296.html Gi Group Dortmund North Rhine-Westphalia Germany The Gi Group is an international company which has offices in 40 countries and has roughly 2.500 employees.Our well-known client is currently seeking German-English Customer Advisors in the Tourism sector in Dortmund, Germany. TasksInbound customer service for an Online Tourism companyCustomer Advisors support the clients via phone and email contactTroubleshooting and finding quick solutionsData administration and taking care of the customer baseProfileFluent in German (C2) and English (C1) – oral and writtenExcellent comprehension, quick learner and very communicativeWork serviceoriented as a Customer AdvisorComputer understanding as well as being flexible working in shiftsOfferSecure workplace with good working conditionsInternational and friendly environmentFlexible working models to ensure a great WorkLife BalanceGood transport links to the workplace Have we caught your interest? Please do not hesitate to apply for this great opportunity as a German-English Customer Advisor. You can apply directly or send your CV to multilingual@gigroup.com We look forward hearing from you soon. Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English German Münster:Dutch Sales Advisor (m/f) with good career prospects Fri, 21 Jul 2017 23:00:02 CEST 67335 http://www.europelanguagejobs.com/jobs/agent/muensterdutch-sales-advisor-mf-with-good-career-prospects-67335.html Gi Group Munster North Rhine-Westphalia Germany The Gi Group is an international company which has offices in 40 countries and has roughly 2.500 employees.Our international client is currently seeking Dutch Sales Advisors in the IT sector in Münster, Germany. Your TasksOne of your tasks as a Sales Advisor is to recognize the buying behaviorAnd you will conduct business conversations about the products you will offerAlso you give general support and answer questions about the products with providing solutions if necessaryData administration and taking care of the database count to your responsibilities as wellYour ProfileYou have excellent language skills in Dutch (C2) and English (C1)As a Sales Advisor you work goal and customer-orientedFurthermore, you are a chatty person with a positive and friendly natureIn addition, you are highly motivated and love to advise peopleOur OfferWe guarantee you living in an attractive destination for each age groupOur client ensures a good WorkLife Balance with satisfying working hoursMoreover, it awaits you a modern workplace with an international flairFinally, we will simplify your application process and give you advise along the way You can apply immediately for this great opportunity being a Dutch Sales Advisor.  We can’t wait to receive your application! Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English Dutch Beheers je uitstekend de Nederlandse taal? Fri, 21 Jul 2017 23:00:02 CEST 67410 http://www.europelanguagejobs.com/jobs/customer-service/beheers-je-uitstekend-de-nederlandse-taal-67410.html Teleperformance Hellas Athens Attica Greece Teleperformance brengt de grootste en meest  gerespecteerde  merken op deze planet bijeen door middel van hun klanten. We investeren in onderzoek en ontwikkeling om een dieper begrip te krijgen over het klantengedrag en de behoeften van de verschillende landen, culturen, industrieen en generaties. We zijn expert in de menselijke wisselwerking en dat geeft ons het voordeel om een superieure klanten service af te kunnen leveren op ieder niveau, met ieder contact.Griekenland  is het land van de mooie tegenstellingen!Het hedendaagse Griekenland geeft de meest veeleisende bezoeker de belofte van fascinatie, ontdekking, opwinding en een leven lang herinneringen. Griekenland is altijd een fantastische plek geweest om te bezoeken en Teleperformance Greece is een ideale plek om te werken !We luisteren zorgvuldig en beantwoorden de behoeften en belangen van onze klantenWe voorzien de klant met informatie over producten en dienstenWe behandelen klachten of problemen van klanten altijd zo beleefd mogelijkWe bepalen verdere actie’s of eind afhandeling op ontvangen klanten dossiersWe noteren details betreffende contacten met klant en uitgevoerde actie’sWe voeren onderzoek uit naar antwoorden en oplossingen waar nodig Onze Klanten service vertegenwoordigers verkeren met vele verschillende mensen en moeten daaruit volgend positieve contacten creeren en onderhouden, dit is een essentieel deel van hun werk.Zij moeten sterke luister- en spreek vaardigheden bezitten; om accuraat te kunnen antwoorden op de klant’s vragen en problematiek ( via telefoon-chat-emails). Wanneer men het probleem van een klant behandelt moet men situatie’s analyzeren, problemen onderzoeken en met oplossingen komen.Kijk naar wat wij aanbieden: Vliegticket naar Athene plus taxi vanaf het vliegveld2 weken gratis verblijf in een hotel dicht bij onze kantorenStap voor stap ondersteuning betreffende het indiensttreding procesCompetitief maandelijks salaris3 extra bonussen per jaar  (Kerst, Pasen, Zomer )25% extra betaling voor nacht shifts & 75% extra betaling voor werken op Griekse Feestdagen20 betaalde verlof dagen per jaarMaandelijkse performance bonusBonus voor het aanbrengen van nieuwe collega’sZiektekosten verzekeringGratis Griekse taal cursussenCasual  kledings codeOpeenvolgende  IT and Soft skills trainingIn-House  dokter en ehbo-ruimteEen professionele, moderne en multiculturele omgeving 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Dutch UKRAINIAN Speaking Costumer Service Representative Fri, 21 Jul 2017 23:00:02 CEST 68008 http://www.europelanguagejobs.com/jobs/agent/ukrainian-speaking-costumer-service-representative-68008.html Sykes Central Europe (not set) Budapest Hungary Would you like to work for a multinational company in an international environment with colleagues and clients from all over the world in Budapest which city has been voted the second best city in Europe in 2015?If yes, you have found the job you are looking for!Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.We are looking for the following professionalto join our Budapest Call Center:Customer Service Representativewho willProvide first class support and acting as a point of escalation in the resolution of bank client enquiries.Responsibilities:- Handling enquiries from customers by phone or email- Handling customer complaints taking responsibility to investigate, escalate and track appropriately- Upon solving incidents, look at the root cause of the issue and suggest processes/procedures improvements where possible- Undertake training and orientation to offer world-class servicing to our customersNative or near native language knowledge in Ukrainian and fluent English is a must- Previous experience in customer service, preferably in the financial industry- Excellent knowledge of MS Office- Strong interpersonal, communication and customer service skills- Interest in financial matters- Ability to work in a pressured environment and multi-task is essential- Must be proactive and prepared to investigate issues off own initiative with the minimum of information- Excellent communication skills & ability to communicate at all levels- Self-motivated and demonstrate high level of initiative, display a high level of attention to detail- Fringe benefit system-Hungarian language course- Friendly, multicultural work environment- Relocation package- Help to arrange work related documents- Paid training- Production bonus based on your productivity- Career development opportunities- Office located in the city centre- In-House doctor- Casual dress code- Various company and team building activities, events, parties Permanent Full-time Agent Location/Hungary/Budapest Language/English Ukrainian German Advertising Sales Executive - Yahoo Fri, 21 Jul 2017 23:00:02 CEST 68999 http://www.europelanguagejobs.com/jobs/sales-marketing/german-advertising-sales-executive-yahoo-68999.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for an Advertising Sales Executive for one of our clients, Yahoo.We are looking for a strong sales oriented profile to work with a Mid-Market potential advertisers and agencies delivering the optimal advertising solution for new clients.Main Tasks-Call Mid-Market companies and agencies that are not spending in advertisement, to offer them the advertising services.-Follow up on clients that could be potential spenders offering them the latest advertising solutions.-Win back and prospection of clients -Build a strong relationship with new customers-Consistently deliver against sales target while delivering outstanding customer sales experience to the advertisers-Communicate with customers proactively, via phone and emailRequirements-German native speaker with fluent English -Experience in sales acquisitions and account management. Cold call experience is a plus-Interest in working against sales target-Sales and goal oriented-Experience related online advertising or social media preferred-Excellent verbal and written communication skills-Active and passionate social media user_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer-Full-time and Indefinite contract-Salary: 18.000Euros gross/year + up to 4.000 Euros gross/year in bonus-Internal Development Program 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English German PHP Developer Fri, 21 Jul 2017 23:00:02 CEST 69315 http://www.europelanguagejobs.com/jobs/Developer/php-developer-69315.html Dorset Recruitment Prague Prague Czech Republic UNIG Gardin is an award winning Danish e-commerce business, offering high quality tailor-made curtains and blinds to end-consumers. We are now seeking an experienced developer to join their development and online marketing team here in Prague. You will become a key member of the team, working on front end design and back end functionality, helping the company to expand into new European markets. Good HTML5/CSS3 skillsGood proven knowledge of PHP5 and MySQLGood English language skillsGood attitude, able to be creative but also find effective solutions to problemsKnowledge and interest in eCommerce design including open source platformsExperience building responsive websitesAny of the following would be a bonus but not a hard requirement:Experience with - XML/XSLT, jQuery, PrestashopFlexible working contracts, this role is open to freelance contractorsWork from home opportunitiesCompetitive SalaryChance to be a part of a genuinely 'smartworking' team that make things happenOpportunity to cooperate with international colleagues and work on developing sites in several different countriesPlease read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.I confirm being made aware of my rights in connection with access to and protection of personal data.   To negotiate Permanent Full-time Developer Location/Czech Republic/Prague Language/English SCRUM Master – Web & Mobile App Development Fri, 21 Jul 2017 23:00:02 CEST 69328 http://www.europelanguagejobs.com/jobs/Team-Leader-Manager/scrum-master-web-mobile-app-development-69328.html Dorset Recruitment Prague Prague Czech Republic We’re now looking for an experienced SCRUM Master to work as part of a brand new, large scale digitisation project for a major international company. Main responsibility:Helping our project teams to deliver high standard outcomes in the most effective way. Main Tasks: Performing the role of SCRUM Master - organize and facilitate standup meetings, release and sprint planning, reviews, demos and retrospectivesCollaborate with the Development team in building the applicationsResponsible for enacting SCRUM values and practices in an Agile development processIdentify opportunities for process and tool improvements and drive those from concept to implementationCollaborate with Product Owner/PMO to align on milestones and deliverablesAdhere to architecture standards, risk management, and security policies       Multi year experience of working in a SCRUM Master role on large scale, complex development projectsExperience working in mobile apps factory or digital development environment is a big +Advanced English language skills, both written and spoken - Spanish is a big +Must be able to demonstrate a very good understanding of SDLC methodologiesSCRUM Master certification and/or Product Owner certification is mandatoryGood understanding of backlog tracking, burn down metrics, velocity and task definitionThis position is open to people able to work in the EU seeking a full time permanent positionOpportunity to join a brand new development team in Prague with major investementYou will work as part of an international team working on multiple projectsLong term opportunities as the business grows and evolvesVery good financial and benefits package available for the right candidate. If you would like to apply for this position, please send a copy of your CV using the application button below. Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data.  To negotiate Permanent Full-time Team Leader/Manager Location/Czech Republic/Prague Language/Spanish English Customer Relations Specialist - German Fri, 21 Jul 2017 23:00:02 CEST 69646 http://www.europelanguagejobs.com/jobs/it-helpdesk/customer-relations-specialist-german-69646.html Careersineurope.eu Sofia Bulgaria Excellent multinational employer seeks new german speakers for there general Customer Service German team. Project is for a global IT giant. Client is proud of their teams of young and talented multilingual speakers with over 40,000 colleagues who speak 49 languages in 80 countries. They provide learning and development opportunities that give you, a growth oriented culture, and a stimulating and positive work environment. • Receive customer requests (via email) to enable effective resolution of the customer’s questions, ensuring that the requests are captured accurately and resolved in a timely manner;• Verify the request details with the customer. Investigate the complaint, coordinate with other departments to identify best course of resolution, in a timely manner;• Keep customer, as well as key internal stakeholders, informed until full complaint resolution. Demonstrate sense of urgency. Provide end to end ownership of the complaint and single point of contact for customer;• Communication with local country business organization and other departments or partner business entities required to help with finding a resolution;• Provide administrative support to the local country organization;• Execute data quality checks to ensure consistency and accuracy of reporting.We want people who have the drive to invent solutions for tomorrow’s problems. People who have empathy for the experiences customers go through and the passion to make them better. Additionally, you need:• Fluency in German;• Good English (internal communication only);• Ability to work under pressure;• Proactivity. Eagerness to learn and improve;• High level of planning and organizational skills;• Previous experience in customer facing environments would be considered of an advantage;• Experience in MS Office Products;Join our team of upbeat professionals and support some of the most successful organizations on the planet!You will receive:• Extensive training programs;• Environment that stimulates achievement and excellent customer service;• Competitive remuneration package;• Access top notch business best practices;• Work in a challenging and pleasant business environment. Less than 18.000 € gross / year Permanent Full-time IT Helpdesk Location/Bulgaria/ Language/English German NEW: Chatty person (m/f) with English skills in Munster Fri, 21 Jul 2017 23:00:02 CEST 69822 http://www.europelanguagejobs.com/jobs/agent/new-chatty-person-mf-with-english-skills-in-munster-69822.html Gi Group Münster North Rhine-Westphalia Germany The Gi Group has 2.400 employees and is located in 20 countries worldwide.Our client of the IT sector seeks currently English Sales Advisors m/f in Munster, Germany. Your TasksOne of your tasks is to provide customer support mainly on the phone and emailAlso you provide excellent advise about products and services to corporate clientsFurthermore you recognize the buying interestsAnd last but not least you take care of the clientele databaseYour ProfileYou speak fluent English (C2) and have gathered work experience in customer serviceMoreover you have great talent in SalesAdditionally you love to chat to people, are highly motivated and being flexibleAlso you work sales and service-oriented on a daily basisOur OfferIn the beginning you will receive an extensive training of the products and services, sales and in customer serviceYour new workplace is easily reachable by car as well as with public transportThe office offers modern working equipment and a collegial working environmentOverall it expects you a good Work-Life Balance in a attractive destination Are you ready for the new challenge and above all new job opportunity? Then do not hesitate any longer and apply directly. Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English German Social Media Customer Service Agent - Primark Fri, 21 Jul 2017 23:00:02 CEST 70191 http://www.europelanguagejobs.com/jobs/customer-service/german-social-media-customer-service-agent-primark-70191.html Concentrix Belfast Northern Ireland United Kingdom Concentrix arbeitet zusammen mit Primark, einer Marke, die von Modefans wie auch Leute auf der Suche nach Qualität gleichermaßen geschätzt wird. Wenn du enthusiastisch die neuesten Modetrends verfolgst und aktiv auf Social Media unterwegs bist, haben wir genau den richtigen Job für dich!Primark kann dir jeden Trend nach Hause zu bringen und gleichzeitig deinen Geldbeutel schonen. Primark hat 1969 sein erstes Geschäft in Dublin eröffnet und hat mittlerweile mehr als 320 Niederlassungen über ganz Europa und Amerika verteilt. Sei Teil dieser Erfolgsgeschichte!Die Stelle: Die Arbeit bei Primark ist immer mit Spaß verbunden während im Team großartige Ziele erreicht werden für Kunden, wie auch für Kollegen. Wenn du enthusiastisch, fröhlich und zugleich immer hilfsbereit bist, bewirb dich bei uns!Du bist verantwortlich für eingehende Anfragen von Kunden über Social Media und EmailDu hilfst Kunden bei der Lösung von ProblemenDu entwickelst dich zu einem wahren Experten für die Produkte und bist ein MarkenbotschafterDu wirst trainiert die Marke auf verschiedenen Social Media Kanälen zu repräsentierenDie Anforderungen an dich:Du musst fließen Deutsch wie auch Englisch sprechen und schreibenDu hast überdurchschnittlich gute Kundenberatungsfähigkeiten und weißt wie du auf Kundenanfragen auf Social Media professionell reagierstDu hast sehr gute Kenntnisse im Umgang mit Computern und fühlst dich sicher mit Microsoft AnwendungenDu hast eine starke Persönlichkeit und kannst diese auch bei der Arbeit mit Kollegen erfolgreich einsetzenDu erkennst die Anforderungen der Kunden und kannst jedem Kunden den bestmöglichen Service bietenDu bist ein/e Fashionista und folgst leidenschaftlich den neuesten TrendsDu hast eine schnelle Auffassungsgabe und hast kein Problem damit neue Anwedungen zu benutzenWarum Belfast?Belfast ist eine pulsierende, multikulturelle und aufregende Stadt, um darin zu wohnen. Belfast kann sich mit vielen verschiedenen Attraktionen rühmen, wie Titanic Belfast, Game of Thrones Touren, wunderschöne Küstenabschnitte zum Wandern oder Radfahren, ein pulsierendes Nachtleben mit Musik, Kunst, Kultur und vieles, vieles mehr.Umzug: Belfast ist eine Stadt, in der jeder willkommen geheißen wird und wir tuen unser Bestes um sicherzustellen, dass dein Umzug so einfach ist wie möglich!Rückerstattung von Reisekosten bis zu £2505 Nächte in einem Hotel in der Innenstadt von BelfastUnterstützung bei der Suche nach einer Wohnung, bei dem Öffnen von Bankkonten etc.Vorschuss auf Gehälter bis zu £400, um die Kaution und erste Miete zu deckenWenn genau das alles, das ist, wonach du suchst, bewerbe dich noch heute bei uns und schicke uns deinen Lebenslauf zu! Wir warten auf dich! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Northern Ireland Language/English German Spanish Inbound Action Cameras Advisor - Lisbon, Portugal Fri, 21 Jul 2017 23:00:02 CEST 70257 http://www.europelanguagejobs.com/jobs/customer-service/spanish-inbound-action-cameras-advisor-lisbon-portugal-70257.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur Client is an American founded company that produces action cameras hardware as well as its video-editing software and mobile app. Often used in extreme-action videography and part of the connected sports movement, our client has been considered one of the “Top 10 Best Brand Channels on Youtube”. Primary ResponsibilitiesCurrently, we are recruiting for one of our most important clients in the field of Image/Video Software, Hardware and Editing to perform Inbound Customer Support for the Spanish market.What are we looking for?RequirementsSpanish native speaker (mandatory)Excellent English skills, both verbal and writtenEffective communicationAdvanced image editing knowledgeProficiency in dealing with camerasAbility to work in a team environmentAbility to build trust with the customersPatience, empathy, and ability to manage stressTechnical aptitude and ability to pick up new technology quicklyConflict solving qualities Bonus SkillsPrevious customer service or contact center experienceKnowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographiesExperience with policy work or help resource project managementPrevious demonstrable experience with creation of online help resourcesEarly adopter of technologyActive and passionate camera userOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusPrivate healthcare insurance (applicable after 6 months) with an onsite DoctorFull time: 40h/week (Monday to Friday)Work schedule: 8h per day between 3pm and 12amGreat office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum2-4 weeks of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: GP/SP/ELJ. Contact InformationIf you have any questions regarding the position, feel free to contact the Recruitment Team.For more information on Sitel go to our website, or have a look at our Facebook page. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/Spanish English Urgent: Serbian Backoffice Agents for Social Media Network Fri, 21 Jul 2017 23:00:02 CEST 71155 http://www.europelanguagejobs.com/jobs/agent/urgent-serbian-backoffice-agents-for-social-media-network-71155.html Gi Group Spandau Berlin Germany Berlin is not only the capital of Germany but also the biggest city. Tons of international people live in Berlin and love every bit of it. You can find everything there – from fantastic museums to water sport and great possibilities to meet new people. Berlin welcomes you and we would like to support you on your path to a new career.Currently we are looking for Serbian social media agents in Berlin, Spandau to start immediatelyYour Job:- You will be working for a famous social media platform in Spandau- It will be your duties to check out reported content in Serbian- In the beginning you will verify profiles, justify whether things are related to hate speech or racism- Later on you may also check videos and chats- You are fluent in Serbian and English- At best you are already living in Berlin and could start tomorrow- You have a valid working permit- Social media marketing is one of your interests and you are motivated and reliable- You will be placed into an international and laid-back working environment in Berlin- Flat hierarchies and many opportunities to start a career- The company is easily reachable via subway- You will be supported by our competent team  18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English Serbian Potsdam (close to Berlin) needs Swedish cusomer agents ASAP Fri, 21 Jul 2017 23:00:02 CEST 71160 http://www.europelanguagejobs.com/jobs/agent/potsdam-close-to-berlin-needs-swedish-cusomer-agents-asap-71160.html Gi Group Potsdam Brandenburg Germany Berlin – what a great city to live and work! Berlin has everything for everyone – culture, history, parks, water, museums, fun night life and fashion events. Berlin welcomes you and we would like to support you on your path to a new career.Currently we are looking for Swedish customer agents for a well-known camera developer in Berlin, Spandau.Tasks:You will be responsible to help Swedish customers with their enquiriesTroubleshooting and data administration will be optimized by your working skillsAs a part of the Swedish team you will prove that you are serviceoriented and patientYou will be involved in the technical support for cameras and printers As a customer service agent you are very communicative and friendly on the phoneThe customer is always right and you embody this in your mannerYou speak fluent Swedish and English and at best live already in BerlinWorking at a computer is part of your daily routineYou will be working in a modern and international environment in Berlin SpandauFlat hierarchies are perfect for you to start a new careerAfter 6months you will be hired directly by our customerYou will be paid equally and can enjoy the benefits of Gi Group’s support 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Brandenburg Language/Swedish ASAP French customer agents wanted in Potsdam/Berlin Fri, 21 Jul 2017 23:00:02 CEST 71161 http://www.europelanguagejobs.com/jobs/agent/asap-french-customer-agents-wanted-in-potsdamberlin-71161.html Gi Group Potsdam Brandenburg Germany Berlin is the second most populous city in the European Union. Located in northeastern Germany on the banks of rivers Spree and Havel, Berlin has about 6 million residents from more than 180 nations. Due to its location Berlin is influenced by a temperate  seasonal climate. Around one-third of the city's area is composed of forests, parks, gardens, rivers and lakes.The metropolis is a popular tourist destination due to it’s diverse offers in regards to culture, museums, sports, night life, fashion and of course history.We are currently looking for French customer agents in Berlin, Spandau to start asap.Your tasks:You will be responsible to help French customers with their enquiriesTroubleshooting and data administration will be optimized by your working skillsAs a part of the French team you will prove that you are serviceoriented and patientYou will be involved in the technical support for cameras and printers As a customer service agent you are very communicative and friendly on the phoneThe customer is always right and you embody this in your mannerYou speak fluent French and English and at best live already in BerlinWorking at a computer is part of your daily routineYou will be working in a modern and international environment in Berlin SpandauFlat hierarchies are perfect for you to start a new careerAfter 6months you will be hired directly by our customerYou will be paid equally and can enjoy the benefits of Gi Group’s support 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Brandenburg Language/English French Customer Service Representative - Dutch Fri, 21 Jul 2017 23:00:02 CEST 71954 http://www.europelanguagejobs.com/jobs/Product-Support/customer-service-representative-dutch-71954.html CareersinEurope Sofia Bulgaria Global Customer Service company with 146 sites, 70 countries served in 48 languages. This employer puts customer experience first and this is not possible without great teams. This is you! You need to be able to do a good job and for this you receive support all the way, every day!After your project training, you will support customers requests via phone, email or chat. Customer experience is key, your goal is to offer all customers the best possible service. Daily tasks will be to:Communicate via telephone, mail and/or chat with existing customers in order to solve their inquiriesGive information about the product or service to existing customers and prospectsTransfer more difficult inquiries to higher level if necessaryDemonstrate a strong customer service orientation and take responsibility to ensure customers are satisfiedProactively propose improvements and feedback in processes and ways of working to Team Management / Operations ManagerMaintain received information properly in the systemFluent in spoken and written DUTCHWith very good command of EnglishExcellent communicatorSuperb at building rapport with customersGood at numerical and verbal reasoning skillsWith excellent MS Office skillsCompetitive remuneration scheme including monthly performance bonusSocial package including: additional healthcare insurance; gift vouchers; seasonal treatsVariety of discountsYoung and dynamic team in multinational environmentOptional participation in charity activities, team buildings, sport events, internal competitionsOpportunities for long-term professional careerInternal training and professional developmentFriendly and accessible office locationOpportunity for flexible working hours Less than 18.000 € gross / year Permanent Full-time Product Support Location/Bulgaria/ Language/English Dutch Junior Procurement Associate - Dutch - Prague Fri, 21 Jul 2017 23:00:02 CEST 71955 http://www.europelanguagejobs.com/jobs/human-resources/junior-procurement-associate-dutch-prague-71955.html Careersineurope.eu Prague Czech Republic Global HR specialist servicing clients in major industries from and in various locations in the world. Currently they are looking for colleagues for their Prague office. Procurement is a process of obtaining goods or services for the best possible value or price that are vital for the organization. This includes processing of orders according to set guidelines and improve and automate the purchasing system based on the most wanted goods and services.Daily activities include:• Provide telephone and email support during office hours.• Requisition Processing:o Pre-qualify requests by determining quality and completeness based on guidelines.o Identify and source potential suppliers based on the requirements provided by client.o Obtain and analyze quote/pricing from non-contracted suppliers.• Help Desk Support:o Assist with process guidance and functional questionso Direct communication with users and suppliers via phone and email.o Solving issues arising in connection with procurement processes in the system and client`s tools.• Content Maintenance:o Maintain and Obtain supplier information.o You will interface directly with suppliers and clients either by email or phone• Customer Service background• Dutch and English, Dutch on min. C1 level• Basic Microsoft Office Knowledge• Active team player with a pro-active attitude• Experience in Purchasing or Logistics is an advantage• Develop yourself in a dynamic international environment and gain valuable international work experience while working in a Dutch team;• Relocation bonus;• Competitive local salary and wide range of benefits (meal and wellness coupons, 5 weeks of holiday, health insurance and bonus schemes etc.);• Professional growth based on performance. Less than 18.000 € gross / year Temporary Full-time Human Resources Location/Czech Republic/ Language/English Dutch Junior HR Generalist - Dutch - Prague Fri, 21 Jul 2017 23:00:02 CEST 71960 http://www.europelanguagejobs.com/jobs/human-resources/junior-hr-generalist-dutch-prague-71960.html Careersineurope.eu Prague Czech Republic Global HR specialist servicing clients in major industries from and in various locations in the world. Currently they are looking for colleagues for their Prague office.Join our team of HR Generalists supporting an external client by providing administrative HR services covering the area of Payroll, Compensation and Benefits, Contracts and Personnel Administration.Your daily activities include:• Data look up as well as data entry in various HR administration systems;• Creation of official HR documents;• Processing of emails and possibly phone calls from customers (employees of the client company);• Handling payroll-related requests;• Active contribution to knowledge sharing within the team;• Active participation in the identification of opportunities for process improvements;• Performance of ad hoc tasks when necessary.• Fluent knowledge of Dutch language and good knowledge of English language;• Ability to learn and use efficiently different computer systems;• Ability to function in a team;• Ability to analyze and solve complex issues;• Excellent communication and interpersonal skills;• Proactive, taking initiative and actively think about improvements;• Flexibility to take on additional responsibilities and tasks when required.• Valuable international work experience in international specialists teams;• Internal growth via a training curriculum (management traineeships; coaching programs, etc.);• Competitive local salary and wide range of benefits (meal and wellness coupons, 5 weeks of holiday, health    insurance, working from home and incentive pay.);• Professional growth based on performance. Less than 18.000 € gross / year Permanent Full-time Human Resources Location/Czech Republic/ Language/English Dutch Sales Support - German - Sofia Fri, 21 Jul 2017 23:00:02 CEST 71961 http://www.europelanguagejobs.com/jobs/customer-service/sales-support-german-sofia-71961.html Careersineurope.eu Sofia Bulgaria Renowned customer service company with manby projects and international teams is looking for new colleagues with German. Office in the south of Sofia, easy accessible by public transportation.Customer Service activities:Answer phone and mail contactsHandle incoming customer requests for clothing and collectables project (2 projects)Typical duties: address changes, product changes, subscription information, shipping information, payment informationPleasant and professional communication and customer mannorsGerman speaking and writing B1-B2English B1-B2Competitive salaryRelocation packageLocal assistance Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Bulgaria/ Language/English German Starting in July! English Sales Agents (m/f) in Münster Fri, 21 Jul 2017 23:00:02 CEST 72391 http://www.europelanguagejobs.com/jobs/agent/starting-in-july-english-sales-agents-mf-in-muenster-72391.html Gi Group Münster North Rhine-Westphalia Germany Our well-known client in the IT industry is currently seeking English Sales Agents starting ASAP in Münster, Germany.  Your TasksYour main tasks is to support business clients via phone and email with the enquiries their haveAbove all you advise them which products, licensing, purchase option and test version suit best their companiesTherefore it is very important to recognize the buying interest of the clientsNevertheless you will also deal with troubleshooting and find solutions on the spotYour ProfileYou speak fluent English (C2) close to a native levelFurthermore you work customer as well as sales-oriented and have gathered your first experience in sales, which is not a must-haveAll in all you are a flexible, communicative, openminded and a patient person  Apart from the soft skills you have good computer knowledge and can write quickly with the keyboardOur OfferWe offer you a great, modern workplace where you work in an international and friendly teamIt awaits you an extensive initial training and later on you can progress internally as wellYou also have the opportunity to enjoy the city and surrounding area as our client guarantees a great WorkLife-BalanceAnd most importantly you can easily reach your new workplace by car, public transport and bike Have we caught your interest being a English Sales Agent? Of course, we can give you more detailed information to this vacancy. Just apply directly, now! We are looking very much forward to hear from you very soon. Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English Fashion Customer Service Advisor part-time (Dutch/German) Fri, 21 Jul 2017 23:00:02 CEST 72410 http://www.europelanguagejobs.com/jobs/customer-service/fashion-customer-service-advisor-part-time-dutchgerman-72410.html Blu Selection Barcelona Barcelona Spain Being one of Europe´s leading global outsourcing company with over 22 different locations worldwide, our client stands for diversity and quality. Working for many of the 500 fortunes companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak Dutch or German and are you looking for a Customer Service Advisor job in Barcelona? Check this out! The CompanyAre you looking for a job in the metropolitan city of Barcelona? Are you a fashion lover? Do you like helping and communicating with people? Our client is one of the biggest world fashion brand and is currently recruiting for passionate and customer oriented candidates to join their support team in Barcelona. The JobIn this position, you will attend customers via phone and emails, and guide them through their queries involving the online store, buying inquiries, logistics, delivery, refunds, etc. In more details, the job includes:- Take incoming customer calls and emails, analyse their queries, and solve users' demands- Log call details onto call management systems and provide response and resolution within SLA- Maintain service and product knowledge and expertise associated with applications specific to individual customers- Escalate potential service issues initially with your mentor- Work on additional tasks required by supervisor or mentor connected to keeping up the service performance, quality and customer satisfactionThe Profile- Language skills: Dutch or German native speaker + excellent English- Previous experience in a customer service related role (face-to-face or over the phone) is a plus- Interested in fashion, and the fashion industry in general- Very good communication (oral and written) and listening skills- Polite, empathic, diplomatic and able to adapt your speech to a very diverse audience- Dynamic and positive energy- Customer, quality and service oriented- Good organization skills and attention to details- Team player, open-minded and always ready to help- Enthusiast, motivated, eager to learn and self-starter- Valid work permit or EU citizenship requiredThe Offer- A salary in line with Barcelona’s standard: €12.000/year + bonus + full paid training period- Long-term position, part-time job (30hrs/week), Monday to Friday, 3pm - 9pm- A dynamic job in a fast-paced industry- An international company with a multicultural environment (+20 nationalities)- A fun, friendly and open minded team- Trainings, self-development program and career opportunities (Continuous training with 360° training courses, coaching sessions, courses for hard and soft skills, development programs for employees with leadership potential and management training courses organised by the company)- Relocation package provided for candidates from abroad (reimbursement of up to €500 for flight tickets and accommodation for the first days upon arrival)- Start date: ASAP Less than 18.000 € gross / year Permanent Partial - Evening shift Customer Service Location/Spain/Barcelona Language/German Dutch German TeleSales Specialist Fri, 21 Jul 2017 23:00:02 CEST 72412 http://www.europelanguagejobs.com/jobs/sales-marketing/german-telesales-specialist-72412.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for German TeleSales Specialists for a full-time and a part-time position.Responsibilities-Handle inbound presales enquiries (coming via telephone or email) by giving to customer detailed information on products drive him on internet specific page for more information, detect immediate sales opportunity, and manage this sales opportunity according to the rules-Refer non sales /presales enquiries to the right organization (Technical support, store post-sales, etc).- Manage customers & resellers requests on spare parts by checking spare part id, availability and refer customers /resellers either to the online spare part store or to specialized spare part partners.-Close inbound sales for consumers (not professional) - B2C.-Qualify inbound B2B sales opportunities that require sales negotiation and pass the lead to the store telesales Strong Product/services knowledge (PSG/IPG/ESSN).-Refer/Transfer Reseller & Retailer/eTailer enquiries to the right organization (Partner Hotline in BCN, etc).-Qualify inbound B2B sales opportunities that require sales negotiation and pass the lead to responsible teams (TS or PBMs/ACCMngrs)Requirements-German native speaker with fluent English-Customer service driven.-Organized / Efficient.-Cross-selling/up-selling.-Proactive and service attitude.-Good Selling Skills.-IT literate.-Minimum of 1 year relevant experience.-Hold business level conversations deriving customer need before positioning product & price.-Strong personal interest & curiosity in IT products and applications.-High capability to listen to customers.-Is expert to conduct adequate questions to have a comprehensive understanding of customer needs, accounts qualification,customer choice drivers._The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer-Full-time position(39 hours/week) and Indefinite contract-Salary for 39 hours: 17.360Euros gross/year + up to 2.500Euros gross/year in bonus-Internal Development Program-Relocation Package if you are living abroad. 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English German English (UK) - Presales Consultant B2B Fri, 21 Jul 2017 23:00:02 CEST 72425 http://www.europelanguagejobs.com/jobs/sales-marketing/english-uk-presales-consultant-b2b-72425.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for an English PreSales Consultant to develop IT strategies that strengthen our clients businesses.Responsibilities-Responsible for handling customers who have downloaded the trial software.-Must call and/or email to probe and qualify their interest in our Client's solutions-Effectively present and demonstrate the value of our Client solutions._Conduct a demonstration of the Client's solution when requested by customer-Requirements discovery, and lead discussions to understand customer needs & pain points and identify solution that best suits their organization.-Generate/qualify leads based on free trials customers, and pass leads to Business-Development/Sales for opportunity conversion.-Working closely with customers to understand and capture requirements.-Replying to customers following requests for information requests.-B2B Lead generation through various marketing activities like Cold Calls, Digital-Marketing and Social Networking.-Working closely and collaboratively with Demand Generation Specialists (DGS) to discuss effective solutions.-Support DGS for their prospect's request for more information (whitepaper, case study, reports)-Generate whitepapers, thought leadership papers and sales presentations from Hybris website as required-Create and update marketing generated pipeline on CRM-Fill the lead generation pipeline by engaging with prospects and key customers.- Achieve set targets  -English native speaker-Strong communicator, strong organizing abilities and process-oriented work style-Passionate about interacting with people and helping them succeed.-Ongoing commitment to grow and develop the team within defined role pathways.-Be self-motivated and organized-Planning & Organising - Ability to multitask, plan and prioritise workload-Experience of dealing with clients. Ability to deal with virtual teams-Resilience - Demonstrates resilience and ability to work on own initiative-Problem Solving - Demonstrates problem solving and troubleshooting skills-Responsibility for Results- Demonstrates ownership and accountability to achieve deadlines and targets_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and We offer-Full-time (39 hours/week) and long-term contract-Salary:22.000 + 3.000 Euros gross/year+ ticket restaurant and after 12 months the variable will be 4.000 Euros gross/year-Relocation Package-Opportunity to grow in an international team 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English German PreSales Consultant Fri, 21 Jul 2017 23:00:02 CEST 72426 http://www.europelanguagejobs.com/jobs/sales-marketing/german-presales-consultant-72426.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for a German PreSales Consultant to develop IT strategies that strengthen our clients businesses.Responsibilities-Responsible for handling customers who have downloaded the trial software.-Must call and/or email to probe and qualify their interest in our Client's solutions-Effectively present and demonstrate the value of our Client solutions._Conduct a demonstration of the Client's solution when requested by customer-Requirements discovery, and lead discussions to understand customer needs & pain points and identify solution that best suits their organization.-Generate/qualify leads based on free trials customers, and pass leads to Business-Development/Sales for opportunity conversion.-Working closely with customers to understand and capture requirements.-Replying to customers following requests for information requests.-B2B Lead generation through various marketing activities like Cold Calls, Digital-Marketing and Social Networking.-Working closely and collaboratively with Demand Generation Specialists (DGS) to discuss effective solutions.-Support DGS for their prospect's request for more information (whitepaper, case study, reports)-Generate whitepapers, thought leadership papers and sales presentations from Hybris website as required-Create and update marketing generated pipeline on CRM-Fill the lead generation pipeline by engaging with prospects and key customers.- Achieve set targets  Requirements-Excellent communication in English and/or in German-Strong communicator, strong organizing abilities and process-oriented work style-Passionate about interacting with people and helping them succeed.-Ongoing commitment to grow and develop the team within defined role pathways.-Be self-motivated and organized-Planning & Organising - Ability to multitask, plan and prioritise workload-Experience of dealing with clients. Ability to deal with virtual teams-Resilience - Demonstrates resilience and ability to work on own initiative-Problem Solving - Demonstrates problem solving and troubleshooting skills-Responsibility for Results- Demonstrates ownership and accountability to achieve deadlines and targets_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race or religionWe offer-Full-time (39 hours/week) and Indefinite contract-Salary:22.000 + 3.000 Euros gross/year+ ticket restaurant and after 12 months the variable will be 4.000 Euros gross/year-Relocation Package-Opportunity to grow in an international team 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English German PreSales Consultant B2B with Italian & Spanish Fri, 21 Jul 2017 23:00:02 CEST 72427 http://www.europelanguagejobs.com/jobs/sales-marketing/presales-consultant-b2b-with-italian-spanish-72427.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for PreSales Consultant with Italian and Spanish to develop IT strategies that strengthen our clients businesses.Responsibilities-Responsible for handling customers who have downloaded the trial software.-Must call and/or email to probe and qualify their interest in our Client's solutions-Effectively present and demonstrate the value of our Client solutions._Conduct a demonstration of the Client's solution when requested by customer-Requirements discovery, and lead discussions to understand customer needs & pain points and identify solution that best suits their organization.-Generate/qualify leads based on free trials customers, and pass leads to Business-Development/Sales for opportunity conversion.-Working closely with customers to understand and capture requirements.-Replying to customers following requests for information requests.-B2B Lead generation through various marketing activities like Cold Calls, Digital-Marketing and Social Networking.-Working closely and collaboratively with Demand Generation Specialists (DGS) to discuss effective solutions.-Support DGS for their prospect's request for more information (whitepaper, case study, reports)-Generate whitepapers, thought leadership papers and sales presentations from Hybris website as required-Create and update marketing generated pipeline on CRM-Fill the lead generation pipeline by engaging with prospects and key customers.- Achieve set targets  Requirements-Italian and Spanish native speaker-Excellent communication skills both verbal and written in English -Strong communicator, strong organizing abilities and process-oriented work style-Passionate about interacting with people and helping them succeed.-Ongoing commitment to grow and develop the team within defined role pathways.-Be self-motivated and organized-Planning & Organising - Ability to multitask, plan and prioritise workload-Experience of dealing with clients. Ability to deal with virtual teams-Resilience - Demonstrates resilience and ability to work on own initiative-Problem Solving - Demonstrates problem solving and troubleshooting skills-Responsibility for Results- Demonstrates ownership and accountability to achieve deadlines and targets_The recruitment processes and people involved in them will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion.We offer-Full-time (39 hours/week) and long-term contract-Salary:22.000 + 3.000 Euros gross/year+ ticket restaurant and after 12 months the variable will be 4.000 Euros gross/year-Opportunity to grow in an international team 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Italian PreSales Consultant B2B with Russian Fri, 21 Jul 2017 23:00:02 CEST 72429 http://www.europelanguagejobs.com/jobs/sales-marketing/presales-consultant-b2b-with-russian-72429.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for a Russian professional in PreSales Consulting eager to develop IT strategies that strengthen our client's businessResponsibilities-Responsible for handling customers who have downloaded the trial software.-Must call and/or email to probe and qualify their interest in our Client's solutions-Effectively present and demonstrate the value of our Client solutions._Conduct a demonstration of the Client's solution when requested by customer-Requirements discovery, and lead discussions to understand customer needs & pain points and identify solution that best suits their organization.-Generate/qualify leads based on free trials customers, and pass leads to Business-Development/Sales for opportunity conversion.-Working closely with customers to understand and capture requirements.-Replying to customers following requests for information requests.-B2B Lead generation through various marketing activities like Cold Calls, Digital-Marketing and Social Networking.-Working closely and collaboratively with Demand Generation Specialists (DGS) to discuss effective solutions.-Support DGS for their prospect's request for more information (whitepaper, case study, reports)-Generate whitepapers, thought leadership papers and sales presentations from Hybris website as required-Create and update marketing generated pipeline on CRM-Fill the lead generation pipeline by engaging with prospects and key customers.- Achieve set targets  Requirements-Russian native speaker-Excellent communication skills both verbal and written in English -Strong communicator, strong organizing abilities and process-oriented work style-Passionate about interacting with people and helping them succeed.-Ongoing commitment to grow and develop the team within defined role pathways.-Be self-motivated and organized-Planning & Organising - Ability to multitask, plan and prioritise workload-Experience of dealing with clients. Ability to deal with virtual teams-Resilience - Demonstrates resilience and ability to work on own initiative-Problem Solving - Demonstrates problem solving and troubleshooting skills-Responsibility for Results- Demonstrates ownership and accountability to achieve deadlines and targets_The recruitment processes and people involved in them will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race or religion.We offer-Full-time (39 hours/week) and long-term contract-Salary:22.000 + 3.000 Euros gross/year+ ticket restaurant and after 12 months the variable will be 4.000 Euros gross/year-Relocation Package-Opportunity to grow in an international team 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Russian PreSales Consultant B2B with Portuguese & Spanish Fri, 21 Jul 2017 23:00:02 CEST 72430 http://www.europelanguagejobs.com/jobs/sales-marketing/presales-consultant-b2b-with-portuguese-spanish-72430.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for an IT Consultant with Spanish (Latin American market) and Portuguese to develop IT strategies that strengthen our clients businessesResponsibilities-Responsible for handling customers who have downloaded the trial software.-Must call and/or email to probe and qualify their interest in our Client's solutions-Effectively present and demonstrate the value of our Client solutions._Conduct a demonstration of the Client's solution when requested by customer-Requirements discovery, and lead discussions to understand customer needs & pain points and identify solution that best suits their organization.-Generate/qualify leads based on free trials customers, and pass leads to Business-Development/Sales for opportunity conversion.-Working closely with customers to understand and capture requirements.-Replying to customers following requests for information requests.-B2B Lead generation through various marketing activities like Cold Calls, Digital-Marketing and Social Networking.-Working closely and collaboratively with Demand Generation Specialists (DGS) to discuss effective solutions.-Support DGS for their prospect's request for more information (whitepaper, case study, reports)-Generate whitepapers, thought leadership papers and sales presentations from Hybris website as required-Create and update marketing generated pipeline on CRM-Fill the lead generation pipeline by engaging with prospects and key customers.- Achieve set targets  Requirements-Portuguese and Spanish native speaker-Excellent communication skills both verbal and written in English -Strong communicator, strong organizing abilities and process-oriented work style-Passionate about interacting with people and helping them succeed.-Ongoing commitment to grow and develop the team within defined role pathways.-Be self-motivated and organized-Planning & Organising - Ability to multitask, plan and prioritise workload-Experience of dealing with clients. Ability to deal with virtual teams-Resilience - Demonstrates resilience and ability to work on own initiative-Problem Solving - Demonstrates problem solving and troubleshooting skills-Responsibility for Results- Demonstrates ownership and accountability to achieve deadlines and targets_The recruitment processes and people involved in them will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, , ideology, politic, race, religion.We offer-Full-time (39 hours/week) and long-term contract-Salary:22.000 + 3.000 Euros gross/year+ ticket restaurant and after 12 months the variable will be 4.000 Euros gross/year-Relocation Package-Opportunity to grow in an international team 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/Spanish English Portuguese Travelodge-Hotel Sales Booking Agent-German with English Fri, 21 Jul 2017 23:00:02 CEST 72445 http://www.europelanguagejobs.com/jobs/customer-service/hotel-sales-booking-agent-72445.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results.CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with customer care teams trained specifically.Putting customer care at the heart of everything that we do ensures that we deliver Exceptional Customer Experiences to delight our customers and exceed their expectations.Are you a dynamic and outgoing person? Do you have experience in giving Customer Support over the phone? Do you have good sales skills and like to advise people in their buying decisions? Then this is the job for you!We are looking for German speakers with a high level of English to join our high energy sales team!Your role: Handle inbound calls consisting of booking requests and customer enquiriesIdentify sales opportunities in every call, understand customer needs and close the salesIdentify opportunities for cross-selling and up-selling in order to increase revenuesConstantly improve product / services knowledgeLog calls in the systemOur offer:Fixed shifts Monday to Friday giving you more time to enjoy the weekends and festivals over the summer A young, dynamic and multicultural work environmentBeing part of a constantly growing companyFull-time position available1 month or long term positions availableSales training and coachingCompetitive incentives for high performers! Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Spain/Barcelona Language/English German Travelodge-Hotel Sales Booking Agent-French with English Fri, 21 Jul 2017 23:00:02 CEST 72446 http://www.europelanguagejobs.com/jobs/customer-service/travelodge-hotel-sales-booking-agent-72446.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results.CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with customer care teams trained specifically.Putting customer care at the heart of everything that we do ensures that we deliver Exceptional Customer Experiences to delight our customers and exceed their expectations.Are you a dynamic and outgoing person? Do you have experience in giving Customer Support over the phone? Do you have good sales skills and like to advise people in their buying decisions? Then this is the job for you!We are looking for French speakers with a high level of English to join our high energy sales team!Your role: Handle inbound calls consisting of booking requests and customer enquiriesIdentify sales opportunities in every call, understand customer needs and close the salesIdentify opportunities for cross-selling and up-selling in order to increase revenuesConstantly improve product / services knowledgeLog calls in the systemOur offer:Fixed shifts Monday to Friday giving you more time to enjoy the weekends and festivals over the summer A young, dynamic and multicultural work environmentBeing part of a constantly growing companyFull-time position available1 month or long term positions availableSales training and coachingCompetitive incentives for high performers! Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Spain/Barcelona Language/English French League of Legends Player Support with Greek and English Fri, 21 Jul 2017 23:00:02 CEST 72450 http://www.europelanguagejobs.com/jobs/customer-service/league-of-legends-player-support-with-greek-and-english-72450.html TELUS International Europe Sofia Sofia Bulgaria TELUS International Europe is a BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services for global customers in over 35+ languages since 2004. The company has over 2 500 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England).YOU WILL:Help out our players with any issues they might have via tickets & chatMake case by case player focused decisions in order to provide the best player experienceIdentify trending issues submitted by players and communicate them to the appropriate teamsCollaborate with a passionate team of gamers in order to give our support a player to player feelYOU ARE:Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamerProficient in Greek language with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices*Player empathy person. As a player you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversationUnderstanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experienceWE OFFER:Stable job – we offer permanent labor contractsAttractive remunerationRent allowance - accommodation provided for the whole period while working in our company Transportation allowanceMeal tickets shall be granted monthlyExcellent multinational business environmentPositive environment – we care about the well–being of our employees, invest in their development, encourage fun and team building initiativesSupportive work-life balance policiesContinuous support and learning* Only candidates eligible to work in Europe will be contacted. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Greek League of Legends Player Support with Romanian and English Fri, 21 Jul 2017 23:00:02 CEST 72453 http://www.europelanguagejobs.com/jobs/customer-service/league-of-legends-player-support-with-romanian-and-english-72453.html TELUS International Europe Sofia Sofia Bulgaria TELUS International Europe is a BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services for global customers in over 35+ languages since 2004. The company has over 2 500 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England).YOU WILL:Help out our players with any issues they might have via tickets & chatMake case by case player focused decisions in order to provide the best player experienceIdentify trending issues submitted by players and communicate them to the appropriate teamsCollaborate with a passionate team of gamers in order to give our support a player to player feelYOU ARE:Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamerProficient in Romanian language with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices*Player empathy person. As a player you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversationUnderstanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experienceWE OFFER:Stable job – we offer permanent labor contractsAttractive remunerationRent allowance - accommodation provided for the whole period while working in our company Transportation allowanceMeal tickets shall be granted monthlyExcellent multinational business environmentPositive environment – we care about the well–being of our employees, invest in their development, encourage fun and team building initiativesSupportive work-life balance policiesContinuous support and learning* Only candidates eligible to work in Europe will be contacted. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Romanian League of Legends Player Support with Hungarian and English Fri, 21 Jul 2017 23:00:02 CEST 72456 http://www.europelanguagejobs.com/jobs/customer-service/league-of-legends-player-support-with-hungarian-and-english-72456.html TELUS International Europe Sofia Sofia Bulgaria TELUS International Europe is a BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services for global customers in over 35+ languages since 2004. The company has over 2 500 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England).YOU WILL:Help out our players with any issues they might have via tickets & chatMake case by case player focused decisions in order to provide the best player experienceIdentify trending issues submitted by players and communicate them to the appropriate teamsCollaborate with a passionate team of gamers in order to give our support a player to player feelYOU ARE:Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamerProficient in Hungarian language with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices*Player empathy person. As a player you should be able to understand a player’s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversationUnderstanding Player Support. Even if you don’t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experienceWE OFFER:Stable job – we offer permanent labor contractsAttractive remunerationRent allowance - accommodation provided for the whole period while working in our company Transportation allowanceMeal tickets shall be granted monthlyExcellent multinational business environmentPositive environment – we care about the well–being of our employees, invest in their development, encourage fun and team building initiativesSupportive work-life balance policiesContinuous support and learning* Only candidates eligible to work in Europe will be contacted. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Hungarian Customer Service US market - English + Spanish Fri, 21 Jul 2017 23:00:02 CEST 72457 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-us-market-english-spanish-72457.html SELLBYTEL Group Barcelona Barcelona Spain For one of our clients, a uniquely inventive, technology-driven enterprise focused on the development of high-performance textiles, SELLBYTEL Group is looking for friendly and outgoing individuals, service minded and eager to support other people.Moreover, our future employees need to have an optimistic attitude ready to go the extra mile to provide excellent customer service support.ResponsibilitiesContact Management-Provide first class customer satisfaction at all times and do whatever is necessary to support our customers.-Handle incoming customer contacts (via telephone, e-mail, or any other means - like Social media), log call details onto call tracking systems and perform call follow ups according to procedures.-Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures.-Ensure correct presentation of the customer's corporate and brand images in all interactions.Knowledge Management-Attend all trainings and certify at Online Academy to prove expertise and understanding of all topics relevant to the service.-Provide pro-active feedback to team leaders regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within SELLBYTEL guidelines.-Enrich and localize the knowledge database from new incoming contacts.Requirements-Native level of English plus fluent Spanish-High/native level of French desirableSoft Skills:-Self motivated.-Team player.-Active listening skills. -Supportive person.-Outgoing and open minded._The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Full-time and long-term contract-Schedule: from Monday to Friday, from 15.00 . 00.00-Salary:17400 Euros gross/year + up to 3.000 Euros gross/year in bonus-Career opportunities.-Opportunity to join our international team.-Relocation Package if you are living abroad Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/Spanish English French Customer and Supplier Advisor w/ German Fri, 21 Jul 2017 23:00:02 CEST 72471 http://www.europelanguagejobs.com/jobs/customer-service/customer-and-supplier-advisor-w-german-72471.html Randstad Spain Sant Just Desvern Barcelona Spain Randstad is on the seek of German native speakers for 5 vacancies available in the DACH Customer Service department of Multinational Distribution company which is located in Sant Just Desvern (Barcelona). The HQ is in Texas, USA and provide solutions in more than 14 countries. Our client is looking for dynamic and proactive candidates who can provide customer service solutions for their suppliers. You will be the person of contact between the supplier and the company.  Your main tasks: Handle any demands from suppliers by e-mail or phoneDelivery and orders managementSolving issuesOffer the products and services of the companyGerman native speakers and high level of English with excellent communication skillsCustomer orientationExperience in MS Office tools, ERP, SAP or Salesforce is a plusAvailability to travelBeing part of one of the top departments with customer interaction and international environment: Customer ServiceSalary from 25.000 euros gross per year + Social Benefits (Negotiable)Full time position from Monday to Friday 8 am until 5 pm Starting date: 1st of September 2017Contract is directly with our client. Randstad is just on the seek of the candidates. The company is located in Sant Just Desvern with excellent communications with public transport (Metro, Bus..) 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English German Become a Recruiter and Go Global With Us! Fri, 21 Jul 2017 23:00:02 CEST 72472 http://www.europelanguagejobs.com/jobs/sales-marketing/become-a-recruiter-and-go-global-with-us-72472.html NonStop Recruitment (not set) Prague Czech Republic Do you want to work for a company that is going global within the nex few years?! Then NonStop Recruitment is the employer for you! We are one of Europe’s fastest growing recruitment agencies and we are going global by the end of 2019. Because of this we are now looking for new people to join us on our journey of growing bigger. Your recruitment adventure will start in Prague and you have the opportunity to move to one of or UK locations within 6-10 months after starting the training. At NonStop you have your career and development in your own hands! We believe in our meritocratic system which ensures that every employee can develop themselves to become a team leader, sales manager or even associate director. Your motivation and desire to learn are the deciding factors in how successful you will be in our company. You could be the one opening one of our new offices in America or Asia! As a head-hunter you will be responsible for the whole recruitment process. You will build your own market, resource candidates, advertise, plan interviews, deliver feedback and much more. You will develop all these skills during our award winning training in Prague. You will not only receive a great training but you will also have the experience of living and working abroad, an experience that will benefit you the rest of your life.Are you:* Ambitious* Sales orientated* Fluent in English and another language such as German, Dutch, French, Danish or Swedish* Willing to move to Prague for the minimum of 6-10 monthsWe offer you a relocation package, a uncapped commission structure, gym membership and multiple weekly rewards. Apply now! The deadline is coming up. My name is Miranda Woudstra, European Talent Acquisition Specialist specializing in the Dutch and Flemish market and I’m responsible for hiring new NonStop talents for the company.   I’m looking forward to discussing your application with you. Not the job for you? You can still earn £250 in gift vouchers if you refer a friend to me and their application is successful! Please note we can only accept applications from Candidates who hold valid European Union passport and are able to work in Europe without visa sponsorship. Permanent Full-time Sales & Marketing Location/Czech Republic/Prague Language/English French German Dutch German Inbound Action Cameras Advisor - Lisbon Fri, 21 Jul 2017 23:00:02 CEST 72487 http://www.europelanguagejobs.com/jobs/customer-service/german-inbound-action-cameras-advisor-lisbon-72487.html Sitel Portugal Lisbon Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur Client is an American founded company that produces action cameras hardware as well as its video-editing software and mobile app. Often used in extreme-action videography and part of the connected sports movement our client has been considered one of the “Top 10 Best Brand Channels on Youtube”. Primary ResponsibilitiesCurrently, we are recruiting for one of our most important clients in the field of Image/Video Software, Hardware and Editing, to perform Inbound Customer Support for the German market.What are we looking for?RequirementsGerman native speaker (mandatory)Excellent English skills, both verbal and writtenEffective communicationAdvanced image editing knowledgeProficiency in dealing with camerasAbility to work in a team environmentAbility to build trust with the customersPatience, empathy, and ability to manage stressTechnical aptitude and ability to pick up new technology quicklyConflict solving qualities Bonus SkillsPrevious customer service or contact center experienceKnowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographiesExperience with policy work or help resource project managementPrevious demonstrable experience with creation of online help resourcesEarly adopter of technologyActive and passionate camera userOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusPermanency bonusRelocation package to Portugal (including traveling and accommodation costs)Private healthcare insurance (applicable after 6 months) with an onsite DoctorFull time: 40h/week (Monday to Friday)Work schedule: 8h per day between 7am8pmGreat office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum24 weeks of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: GP/DE/ELJ. Contact InformationIf you have any questions regarding the position, feel free to contact the Recruitment Team.For more information on Sitel go to our website, or have a look at our Facebook page.  Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English German English Inbound Action Cameras Advisor - Lisbon Fri, 21 Jul 2017 23:00:02 CEST 72488 http://www.europelanguagejobs.com/jobs/customer-service/english-inbound-action-cameras-advisor-lisbon-72488.html Sitel Portugal Lisbon Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur Client is an American founded company that produces action cameras hardware as well as its video-editing software and mobile app. Often used in extreme-action videography and part of the connected sports movement, our client has been considered one of the “Top 10 Best Brand Channels on Youtube”. Primary ResponsibilitiesCurrently, we are recruiting for one of our most important clients in the field of Image/Video Software, Hardware and Editing to perform Inbound Customer Support for the English market.What are we looking for?RequirementsEnglish native speaker (mandatory)Effective communicationAdvanced image editing knowledgeProficiency in dealing with camerasAbility to work in a team environmentAbility to build trust with the customersPatience, empathy, and ability to manage stressTechnical aptitude and ability to pick up new technology quickly Conflict solving qualities  Bonus SkillsPrevious customer service or contact center experienceKnowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographiesExperience with policy work or help resource project managementPrevious demonstrable experience with creation of online help resourcesEarly adopter of technologyActive and passionate camera userOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusPrivate healthcare insurance (applicable after 6 months) with an onsite DoctorFull time: 40h/week (Monday to Friday)Work schedule: 8h per day between 7am8pmGreat office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum24 weeks of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: GP/EN/ELJ. Contact InformationIf you have any questions regarding the position, feel free to contact the Recruitment Team.For more information on Sitel go to our website, or have a look at our Facebook page. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English French Inbound Action Cameras Advisor - Lisbon Fri, 21 Jul 2017 23:00:02 CEST 72489 http://www.europelanguagejobs.com/jobs/customer-service/french-inbound-action-cameras-advisor-lisbon-72489.html Sitel Portugal Lisbon Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur Client is an American founded company that produces action cameras hardware as well as its video-editing software and mobile app. Often used in extreme-action videography and part of the connected sports movement, our client has been considered one of the “Top 10 Best Brand Channels on Youtube”. Primary ResponsibilitiesCurrently, we are recruiting for one of our most important clients in the field of Image/Video Software, Hardware and Editing to perform Inbound Customer Support for the French market.What are we looking for?RequirementsFrench native speaker (mandatory)Excellent English skills, both verbal and writtenEffective communicationAdvanced image editing knowledgeProficiency in dealing with camerasAbility to work in a team environmentAbility to build trust with the customersPatience, empathy, and ability to manage stressTechnical aptitude and ability to pick up new technology quicklyConflict solving qualities Bonus SkillsPrevious customer service or contact center experienceKnowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographiesExperience with policy work or help resource project managementPrevious demonstrable experience with creation of online help resourcesEarly adopter of technologyActive and passionate camera userOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusLanguage bonusRelocation package to Portugal (including traveling and accommodation costs)Private healthcare insurance (applicable after 6 months) with an onsite DoctorFull time: 40h/week (Monday to Friday)Work schedule: 8h per day between 7am8pmGreat office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum24 weeks of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: GP/FR/ELJ. Contact InformationIf you have any questions regarding the position, feel free to contact the Recruitment Team.For more information on Sitel go to our website, or have a look at our Facebook page. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English French Italian Inbound Action Cameras Advisor - Lisbon Fri, 21 Jul 2017 23:00:02 CEST 72490 http://www.europelanguagejobs.com/jobs/customer-service/italian-inbound-action-cameras-advisor-lisbon-72490.html Sitel Portugal Lisbon Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur Client is an American founded company that produces action cameras hardware as well as its video-editing software and mobile app. Often used in extreme-action videography and part of the connected sports movement, our client has been considered one of the “Top 10 Best Brand Channels on Youtube”. Primary ResponsibilitiesCurrently, we are recruiting for one of our most important clients in the field of Image/Video Software, Hardware and Editing to perform Inbound Customer Support for the Italian market.What are we looking for?RequirementsItalian native speaker (mandatory)Excellent English skills, both verbal and writtenEffective communicationAdvanced image editing knowledgeProficiency in dealing with camerasAbility to work in a team environmentAbility to build trust with the customersPatience, empathy, and ability to manage stressTechnical aptitude and ability to pick up new technology quickly Conflict solving qualities Bonus SkillsPrevious customer service or contact center experienceKnowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographiesExperience with policy work or help resource project managementPrevious demonstrable experience with creation of online help resourcesEarly adopter of technologyActive and passionate camera user Our OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusRelocation package to Portugal (including traveling and accommodation costs)Private healthcare insurance (applicable after 6 months) with an onsite DoctorFull time: 40h/week (Monday to Friday)Work schedule: 8h per day between 7am8pmGreat office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum24 weeks of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: GP/IT/ELJ. Contact InformationIf you have any questions regarding the position, feel free to contact the Recruitment Team.For more information on Sitel go to our website, or have a look at our Facebook page. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English Italian Brazilian Inbound Action Cameras Advisor - Lisbon Fri, 21 Jul 2017 23:00:02 CEST 72491 http://www.europelanguagejobs.com/jobs/customer-service/brazilian-inbound-action-cameras-advisor-lisbon-72491.html Sitel Portugal Lisbon Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur Client is an American founded company that produces action cameras hardware as well as its video-editing software and mobile app. Often used in extreme-action videography and part of the connected sports movement, our client has been considered one of the “Top 10 Best Brand Channels on Youtube”. Primary ResponsibilitiesCurrently, we are recruiting for one of our most important clients in the field of Image/Video Software, Hardware and Editing to perform Inbound Customer Support for the Brazilian market.What are we looking for?RequirementsBrazilian native speaker (mandatory)Excellent English skills, both verbal and writtenEffective communicationAdvanced image editing knowledgeProficiency in dealing with camerasAbility to work in a team environmentAbility to build trust with the customersPatience, empathy, and ability to manage stressTechnical aptitude and ability to pick up new technology quickly Conflict solving qualities Bonus SkillsPrevious customer service or contact center experienceKnowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographiesExperience with policy work or help resource project managementPrevious demonstrable experience with creation of online help resourcesEarly adopter of technologyActive and passionate camera userOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusPrivate healthcare insurance (applicable after 6 months) with an onsite DoctorFull time: 40h/week (Monday to Friday)Work schedule: 8h per day between 7am8pmGreat office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum24 weeks of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: GP/BR/ELJ. Contact InformationIf you have any questions regarding the position, feel free to contact the Recruitment Team.For more information on Sitel go to our website, or have a look at our Facebook page. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English Portuguese UK Customer Escalation Advisor - Lisboa Fri, 21 Jul 2017 23:00:02 CEST 72606 http://www.europelanguagejobs.com/jobs/customer-service/uk-customer-escalation-advisor-lisboa-72606.html Sitel Portugal Lisbon Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur client is an American founded, multinational information technology (IT) company that sells hardware, software and related business services. Their product lines include PCs and other computing devices, enterprise and industry standard servers, storage devices, networking products, software, printers, scanners, plotters and other imaging products. Primary ResponsibilitiesWe are looking for an English (UK) native speaker with customer service experience to perform inbound support for escalated customer cases.Located in our Lisbon office, the Advisor will be integrated into a multicultural team providing both written and verbal support to consumers both in warranty and post warranty:Respond to consumer complaints, issues and collect, research necessary information to provide a resolution.Utilize defined criteria and guidelines to reach the appropriate resolution for the customer.Follow up to assure resolution of issues and achieve closure.Analyze complaint/issue to identify root cause and make necessary recommendation for process changes.Act as a customer advocate. Listen and understand the customer’s needs and calmly lay out an expedient and logical solution.Adapt a personal style and approach to the customer in order to effectively communicate and resolve issues.What are we looking for?RequirementsUK English native speaker (mandatory)Superior communication skills both verbal and writtenCustomer service experienceComputer proficiencyGood troubleshooting skills and analytical thinkingTime management skillsPatience and high level of empathyAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (14 monthly salaries per year)Monthly meal allowanceMonthly performance bonusPrivate healthcare insurance (applicable after 6 months) with an onsite DoctorFull time: 8h/day between 8 am and 6 pm (Monday to Friday)Great office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annum14 weeks of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: HIP/UK/ELJ. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English B2B Customer Representative - Dutch - Dublin Fri, 21 Jul 2017 23:00:02 CEST 72610 http://www.europelanguagejobs.com/jobs/customer-service/b2b-customer-representative-dutch-dublin-72610.html Careersineurope.eu Dublin Ireland This employer was founded more than 30 years ago. Proud to serve customers of some of the most successful companies on the planet with the best teams, tools and practices! Non-stop customers interaction in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels.Experience being part of a worldwide family!Full-time;Permanent;Customer service B2B;Good technical/IT knowledge.Respond before August 8th 2017!Must be illegible to work in IrelandPleasant telephone mannersTeam playerIT knowledgeFluent EnglishEnthusiasm!Salary: 24,960 EUR/year with potential 10% monthly bonus.Relocation package available (up to 150EUR reimbursement towards the flight and up to 600EUR reimbursement towards accommodation) Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Ireland/ Language/English Dutch B2B Customer Representative - German - Dublin Fri, 21 Jul 2017 23:00:02 CEST 72611 http://www.europelanguagejobs.com/jobs/customer-service/b2b-customer-representative-german-dublin-72611.html Careersineurope.eu Dublin Ireland This employer was founded more than 30 years ago. Proud to serve customers of some of the most successful companies on the planet with the best teams, tools and practices! Non-stop customers interaction in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels.Experience being part of a worldwide family! Full-time;Permanent;Customer service B2B;Good technical/IT knowledge.Respond before July 10th 2017!Must be illegible to work in IrelandPleasant telephone mannersTeam playerIT knowledgeGerman level minimum B2Fluent EnglishEnthusiasm! Salary: 24,960 EUR/year with potential 10% monthly bonus.Relocation package available (up to 150EUR reimbursement towards the flight and up to 600EUR reimbursement towards accommodation) 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Ireland/ Language/English German Junior Digital Marketing Assistant Fri, 21 Jul 2017 23:00:02 CEST 73224 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/junior-digital-marketing-assistant-73224.html People and Co (not set) Malta This position is currently closed, we are still accepting CVs for this role ,for our clients are always on the look out for strong candidates. So please send us your application, we are very happy to receive it.-Are you a discreet professional with a flexible attitude?-Do you keep your calm under stress and have a proactive attitude?-Are You a highly-organised team player, able to give a high attention to detail?Company DescriptionOur client is a Malta-based law firm which specialises in areas of technology, gaming & gambling, payments, tax, corporate law, corporate finance, M&A and corporate services. The firm has received several awards in recognition of its leading expertise in the gaming & gambling industry and the quality of the services it provides.Job DescriptionAs the Junior Digital Marketing Assistant, you will assist with the implementation of the company's digital marketing strategy to achieve agreed targets and key performance indicators. You will also have the responsibility to keep up to date with new digital marketing techniques and contribute to the long-term development of the digital marketing strategy as well as suggesting improvements, managing and growing Social Media presence, Email Campaigns as well as a monthly newsletter along with news alerts in a consistent 'on brand' voice in line with the company's high standards.Main Responsibilities/TasksAssist with the website maintenance and ensuring that it is updated and fully optimized for search engines (SEO) and identify suitable websites to build referral links.Monitor, report and analyses results to improve performance, using tools such as Google analytics.Use CRM Email Software to communicate marketing lists whilst creating and monitoring Pay Per Click (PPC) Campaigns, whilst ensuring customer databases are accurate and up to date.Assist with the management of online marketing campaigns to increase the number of followers, 'likes' and audiences for the digital marketing and social media outputs.Assist with the creation of online customer surveys and the collection and analyses of responses, while working closely with other colleagues and liaise with external agencies when required.Assist with organizing client events, launches and the production of awards submissions.Requirements2-3 years and a competent understanding of SEO and PPC, with experience using Website CMS (Content Management Systems), managing a good Social Media presence (Facebook, Twitter, LinkedIn, Google+ etc.), planning and implementing Email Campaigns and good copywriting and google analytic skills.Good experience of writing Press Releases.Previous PR and Affiliate experience and a driving license would be highly desirable.Must be willing to travel if required to do so.  Permanent Full-time Marketing and PR Location/Malta/ Language/English Swedish Speaking Customer Support Fri, 21 Jul 2017 23:00:02 CEST 73226 http://www.europelanguagejobs.com/jobs/customer-service/swedish-speaking-customer-support-73226.html Recruitment Direct Slough England - South East United Kingdom Customer Service Advisor – Swedish SpeakingSlough, Berkshire, EnglandSalary: £20,000 per yearAssisting customers by inbound phone calls, emails and live chat regards orders placed or general product queries.Candidates should have some experience of working in a customer service orientated environment.Fluent in Swedish and at least b2 level English.Salary increase after 1 year and excellent benefits on offer.40 hours a week and candidates must be willing to work shifts.Candidates must be able to relocate themself at own cost if successful.Recruitment Direct is acting as a recruitment agency€22.8k per year relocation 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/England - South East Language/English Swedish Italian Speaking Technical Support Fri, 21 Jul 2017 23:00:02 CEST 73227 http://www.europelanguagejobs.com/jobs/agent/italian-speaking-technical-support-73227.html Recruitment Direct Athens Attica Greece Italian Customer ServiceAthens, Greece The gross monthly salary is €1.045,72 and a production bonus: up to €200 in vouchers. Net salary is about €815 a month.Flight paid, airport pickup and 2 weeks hotel accommodation.Candidates should have at least 1 years customer service experience.The role involves assisting customers with queries by phone and email.Candidates should have good experience of using technology ie tablets or smart phones. Recruitment Direct is acting as a recruitment agency€12k - 15k per year flight hotel for 2 weeks Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Italian Italian Speaking Technical Support Fri, 21 Jul 2017 23:00:02 CEST 73228 http://www.europelanguagejobs.com/jobs/agent/italian-speaking-technical-support-73228.html Recruitment Direct Athens Attica Greece Italian Customer ServiceAthens, Greece The gross monthly salary is €1.045,72 and a production bonus: up to €200 in vouchers. Net salary is about €815 a month.Flight paid, airport pickup and 2 weeks hotel accommodation.Candidates should have at least 1 years customer service experience.The role involves assisting customers with queries by phone and email.Candidates should have good experience of using technology ie tablets or smart phones. Recruitment Direct is acting as a recruitment agency€12k - 15k per year flight hotel for 2 weeks Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Italian Inside Sales Executives - Danish or Hebrew Speaking Fri, 21 Jul 2017 23:00:02 CEST 73229 http://www.europelanguagejobs.com/jobs/agent/inside-sales-executives-danish-or-hebrew-speaking-73229.html Recruitment Direct Dublin Dublin Ireland Inside Sales Rep (Danish or Hebrew speaking)DublinBasic €26,208 bonus 15%  Excellent opportunity to joining this fast growing team. Job ResponsibilitiesIn addition to demonstrating sales and business development expertise, our Inside Sales Representatives have additional responsibilities, including: Contacting existing customers via telephone and email on a daily basisConsulting with clients to provide the best solution for their business goalsBuilding customer relationships and managing accounts while increasing program revenueDeveloping accounts and growing strategic relationshipsUsing existing client data to provide custom recommendations tailored to client goalsProcessing orders set by the customer regularlyOther related duties as assigned. Job RequirementsA successful Account Manager will have a minimum of 1 year sales experience with a proven track record and a strong desire to exceed expectations and sales initiatives. Additionally you will need:  Candidates must be fluent in either Danish or Hebrew and English.Exemplary communication skills and superior listening skillsSelf-starter who can meet deadlines and enjoys working in a competitive inside sales environmentHighly motivated and goal-orientedTakes direction well while also demonstrating leadership capabilitiesCreative decision making skills and proven ability to work independentlyStrong attention to detail and follow-up skillsKnowledge of MS Excel and Office and basic use of voicemail and electronic mail systemsMust already have work permission for Ireland BenefitsExcellent relocation package to assist you in moving to Dublin (includes flight Up to 7 night’s hotel accommodation mobility).Continuous paid training on the latest technologyPrivate Health/Medical Insurance, Dental Plan and Eye Care ReimbursementsPrivate Pension and Life assuranceOn site canteen29 days holiday entitlement extra entitlements  Recruitment Direct is acting as a recruitment agency€26,208 per year bonus relocation assistance 24.000 € - 30.000 € gross / year Permanent Full-time Agent Location/Ireland/Dublin Language/German Danish Tourism Customer Service Agent (French) Fri, 21 Jul 2017 23:00:02 CEST 73244 http://www.europelanguagejobs.com/jobs/agent/tourism-customer-service-agent-french-73244.html Blu Selection Barcelona Barcelona Spain This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.The CompanyAre you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented, always ready to help people?Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team!The JobIn this role, you will be responsible to answer client questions, doubts and complaints via phone and email.- Provide professional and friendly client support via phone and email- Responding to enquiries and handling different problems- Ensure quality and professional service- Ensure high level of customer satisfaction- Follow up of customer information- Having a full understanding of Airbnb processes - Record all information in the internal systemThe Profile- Native French speaker + excellent level of English- Having a passion for traveling and adventure- Customer oriented- Excellent communication skills- Having the ability to build a connection with clients- An excellent team player- Professional and quality minded attitude- Flexible, open-minded and high level of energyThe Offer- A full time contract (39 hours/week)- 3 weeks fully paid training- Salary: 16.500 euro/year - A stable position- Relax and friendly work environment- Multiple Career opportunities, as it is a fast growing company- International and multilingual working environment- Dynamic and open working environment- Working hours: Monday – Friday: rotation shifts between 9am -10pm + 2 weekends per month (full availability) - Start date: ASAPReference: CAF02 Permanent Full-time Agent Location/Spain/Barcelona Language/English French Inbound Sales Representative (German / Swedish) Fri, 21 Jul 2017 23:00:02 CEST 73265 http://www.europelanguagejobs.com/jobs/customer-service/inbound-sales-representative-german-swedish-73265.html Blu Selection Barcelona Barcelona Spain Do you have good sales skills and like to advise people in their buying decisions?Are you looking to find a stable and rewarding job opportunity in Barcelona by working for one of the world’s leading hardware company?Our client is an American multinational information technology company, developing and providing innovative hardware components for small to large enterprises across a wide range of industries.They are currently recruiting for German and Swedish speaking candidates for their international partner in Barcelona, to reinforce their inbound sales team and provide quality services to their customers on the German and Swedish market. The Job- Handle inbound calls- Identify sales opportunities, discuss the need of the customers and close the sales- Identify opportunities for cross-selling and upselling in order to increase revenues- Optimise general revenue, margin, number of units sold, and price per order- Make outbound calls to follow up on customers' demands and make quotes for them- Keep your commercial knowledge high- Ensure that your personal knowledge of the products is up to date- Keep track of contacts in the CRM systemThe Profile- Native level of German or Swedish + excellent command of English- Previous relevant experience in sales or affinity with sales- Service, customer and quality-minded- Strong ability to identify customer needs, excellent listening and qualifying skills- Knowledge of cross-selling and up-selling techniques- Curious and eager to learn- Ability to speak with a diverse business audience- Strong team player, flexible and friendly attitude- Interest / affinity in IT or technologiesThe Offer- Opportunity to join a world’s leader in the technology industry and develop your sales skills- An international company with a multicultural environment (+20 nationalities)- Trainings, self-development program and career opportunities- A fun, rewarding and open minded team- A salary in line with Barcelona’s standard: from €17.000 to €24.000/year (including bonus)- Long-term position, job from Monday to Friday, standard office hours (39h/week)- Expat contract / 'indefinido' contract offered depending on current residence- Relocation package provided for candidates from abroad (reimbursement of up to €500 for flight tickets and accommodation for the first days upon arrival) 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/German Swedish Customer Support Executive (Dutch) Fri, 21 Jul 2017 23:00:02 CEST 73269 http://www.europelanguagejobs.com/jobs/customer-service/customer-support-executive-dutch-73269.html Blu Selection Barcelona Barcelona Spain Do you have strong communication skills? Are you a Dutch or Flemish native speaker with analytic skills? Then this is your position:The companyFor our client a well-known Belgium telecommunication company we are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Poblenou (Barcelona).The JobAfter a 6 weeks training the candidate will ensure Customer Support for the Dutch market. The main tasks include:-    Provide information and advice users on appropriate action to solve issues-    Respond to incoming requests for assistant via telephone or email-    Ensure quality service-    Ensure high level of customer satisfaction and record information-    Maintain client relationships through product support over the phone or chatThe ProfileThe candidate has to attend the 6 weeks paid training. He should speak proficiently Dutch and has already to be settled in Barcelona.-    The candidate must have a NIE and a social security number (by start date)-    Native or proficient Level of Dutch and very good English-    Good communication skills-    Team player and open-minded-    Enthusiast and motivated-    Affinity to technology-    Call Center experience is a plusThe Offer-    A salary of 1305 Euro gross/month -    Performance related Bonus after 3rd month up to 250 Euro-    Working hours of 39 hours/week-    Working in a nice and friendly environment-    Different from the usual Call Center environment-    Working for a company where the employees feel valued-    New office located in Poblenou area-    6 weeks Training provided-    Monday to Saturday: 9 AM - 9 PM (rotative shifts)-    Start date:19/07/2017 Permanent Full-time Customer Service Location/Spain/Barcelona Language/Dutch Digital Service Advisor (Flemish/Dutch) Fri, 21 Jul 2017 23:00:02 CEST 73273 http://www.europelanguagejobs.com/jobs/customer-service/digital-service-advisor-flemishdutch-73273.html Blu Selection Barcelona Barcelona Spain Do you have affinity for IT? Are you pro-active person and have professional telephone manner? Then this is your position:The CompanyOur client is a Belgian BPO company with a new office in Barcelona. For their partner, a worldwide solutions provider, we are currently recruiting a Dutch/ Flemish speaking Digital Service Advisor for the Belgium market.The JobIn this position they are looking for an administrative person as well as for a person for providing technical support. The main tasks include:-    Receiving incoming calls from existing clients via telephone and email-    Advise clients (B2B) on the products and services-    Identify their needs/problems and ensure excellent client support-    Maintain and develop strong relationship with clientsThe ProfileThe ideal candidate should have strong communication skills over the phone and a professional telephone manner and affinity to IT.-    Native Dutch/ Flemish speaker -    Experience in advising people on the phone-    Good organizational and multi-tasking skills-    Strong communication skills and outgoing personality-    Good problem-solving capabilities-    Ambitious, dynamic and reliableThe Offer-    Working in a new open office environment -    Great working atmosphere with a young and diversified team    -    Working for a company where the employees feel valued-    Permanent contract -    Monday - Friday: 8:30 - 17:00 (Admin) or 8:00 - 20:00 (shifts - Technical Support)-    Availability to work on a Saturday or Sunday every 4-6 weeks-    Salary of 1305 €  gross/month-    Performance related bonus of up to 200 € net/month (after the 3rd month)-    Training of 2 weeks provided-    Candidate needs to hold NIE and social security number by the start date-    Start date: 26/07/2017 Reference: NW03 Permanent Full-time Customer Service Location/Spain/Barcelona Language/Dutch English Trainer – new Sales Project (m/f) - Lisbon Fri, 21 Jul 2017 23:00:02 CEST 73281 http://www.europelanguagejobs.com/jobs/customer-service/english-trainer-new-sales-project-mf-lisbon-73281.html Teleperformance Portugal (not set) Lisbon Portugal Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 7.500 employees we are providing services to around 64 countries in 29 different languages.In 2015, Teleperformance Portugal was considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills. Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. Join us! Be part of a multicultural environment.  What will your position be? The Trainer is responsible for developing an onsite training function that will support and drive performance improvement. This person is also responsible for ensuring that our Agent and Team Leader population are trained to highest standard in sales, customer service and (where appropriate) management. Based on training needs analysis, develop effective material and efficient training plans that will drive performance across German market KPIs.  Main Responsibilities as Trainer: Support the development and customer operations training function;Plan, prioritize & schedule all training requirements;Create new and develop existing training material;Ensure training standards of excellence;Assist Supervisors and Managers with the transition of new recruits onto the floor.  Who are we looking for?Native, Near native English speakers (mandatory);Experience training Contact Center teams (mandatory);Sales experience (mandatory);Fluency in a 2nd language will be a plus;Good Knowledge of MS Office Tools;Team player.   Our offer: Excellent work opportunity in a dynamic leading multinational company;Possibility of cooperation with leaders in various industries;Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;Young, dynamic and multicultural environment;Free Portuguese language courses, sport activities and organized events. To negotiate To negotiate Full-time Customer Service Location/Portugal/Lisbon Language/English English Supervisor – new Sales project m/f) - Lisbon Fri, 21 Jul 2017 23:00:02 CEST 73282 http://www.europelanguagejobs.com/jobs/customer-service/english-supervisor-new-sales-project-mf-lisbon-73282.html Teleperformance Portugal (not set) Lisbon Portugal Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 7.500 employees we are providing services to around 64 countries in 29 different languages.In 2015, Teleperformance Portugal was considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills. Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. Join us! Be part of a multicultural environment. What will your position be? The Supervisor is a Team Leader for a team of Agents, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/her team and managing them on a daily basis. Main Responsibilities:Ensuring the team’s development, monitoring and evaluation;Motivating the team;Managing the team daily, according to internal policies;Ensuring the accomplishment of the Key Performance Indicators;Developing action plans for continuous improvement.  Who are we looking for? Native, Near Native English speakers (mandatory);Experience managing Contact Center Teams (mandatory);Sales experience (mandatory);Fluency in a 2nd language will be a plus;Microsoft Office knowledge;Dynamic personality;Leadership skills;Team player.  Our offer: Excellent work opportunity in a dynamic leading multinational company;Possibility of cooperation with leaders in various industries;Stable work and career progression;Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;Health Insurance;Young, dynamic and multicultural environment;Possibility to live in one of our apartments;*Initial flight expenses refund;*Annually complementary return flight to your home country (within Europe);*Free Portuguese language courses, sport activities and organized events. *Only applicable to foreign candidates. To negotiate To negotiate Full-time Customer Service Location/Portugal/Lisbon Language/English Intellectual Property Attorney Fri, 21 Jul 2017 23:00:02 CEST 73293 http://www.europelanguagejobs.com/jobs/legal/intellectual-property-attorney-73293.html Randstad Spain Alicante Alacant Spain Our client is a hightly-reputed organization with is looking for Professional Intellectual Property Attorney to:DUTIES:Provide legal assistance, legal advice in the preparation of intellectual property documents.Drafting invalidity / absolute/ relative ground.Provide a variety  of complex administrative support.Working experience in intellectual property.Paralegal experienceWorking experience in dealing with legal matters.Working knowledge of legal terminology.Excellent written and verbal communication skills.Excellent knowledge of English (minimum level C1 according to the Common European Framework of Reference for Languages).Have a good knowledge of an additional language (Spanish, German, French or Italian) (minimum level B2 according to the Common European Framework of Reference for Languages). 18.000 € - 24.000 € gross / year Temporary Full-time Legal Location/Spain/Alacant Language/English German Brand Executive (Online Casino) - Malta Fri, 21 Jul 2017 23:00:02 CEST 73297 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/german-brand-executive-online-casino-malta-73297.html First Place Recruitment Ltd. Saint Julian's Central Region Malta German Brand Executive (Online Casino) - Malta Attractive opportunity for German Speaker, experienced in Customer Service, with strong interest and awareness of Marketing and Online Gaming!  Our client has been present on Betting & Gaming market for over 50 years, recently focusing on and developing rapidly within Online Gaming industry as well. They’re well known for the excellent quality and reputation, confirmed by prestigious industry awards and also for their involvement in Responsible Gaming idea. For their office in Malta, they are looking for German Brand Executive, who will be responsible for linking the fields of Customer Relations and Marketing Campaigns on German market.The responsibilities of the role include:- Planning and coordinating Campaigns and Promotions for regular and VIP Customers.- Planning and creating all the materials and communication addressed to Customers.- Creating and editing online content (copywriting & translations).- Preparing reports and analysis regarding the performance of the campaigns.- Involvement in the process improvement based on customers’ feedback.What are the requirements?- Fluency in German and English (spoken and written)- Previous experience in CRM function in similar environment- Experience in online Support/ Customer Service/ Telemarketing/ Call Centre/ Online Gaming- Marketing knowledge- Very strong communication and interpersonal skills- Good PC/ technology skills- Excellent organisational skills and ability to multitask- Ability to work on a team- Positive and professional attitudeOn Offer:- Competitive basic salary- Great relocation package (for the candidates relocating from abroad)- Private medical insurance- Flexible working hours- Excellent development opportunities  If you would like to apply for the position, please send us your CV asap via the application button. If your profile is suitable for the position, we will definitely be in touch! 24.000 € - 30.000 € gross / year Permanent Full-time Marketing and PR Location/Malta/Central Region Language/German NEW! French Customer Care Agents (m/f) in Dortmund Fri, 21 Jul 2017 23:00:02 CEST 73313 http://www.europelanguagejobs.com/jobs/agent/new-french-customer-care-agents-mf-in-dortmund-73313.html Gi Group Dortmund North Rhine-Westphalia Germany Gi Group is one of the world’s leading companies providing services for the development of the labor market, operating in permanent and temporary staffing, search and selection, executive search, outplacement, professional training and HR consulting.For our customer in the tourism industry we are looking for French Customer Care Agents in Dortmund, Germany. Your tasks:As a customer care agent you will be the helping hand and main contact person for the online clients in order to ensure a smooth process with their bookingsYou will assist your client with their booking when amendments and cancellation have to be done as well as adding additional services to their existing reservationAlso you are responsible to calm angry customers down by finding quick solutions and increase the customer satisfaction againOverall you will provide customer service via phone and email on a daily basisYour profile:For this position, it is very important that you speak fluent French (C2) and English (C1) as you will be responsible for the French marketYou are highly motivated to ensure a high level of customer service, flexible with the working hours and have a valid working permit for Germany  As you will communicate with clients, it is very important that you have strong communication and people skills such as being a good listenerYou are also a reliable worker who can work under pressure if the workload increasesOur offer:It awaits you an international working environment with colleagues from all over the world so that you can find new friends easilyYou will receive an initial training and the possibility to progress within the companyOur client provides a modern workplace with the latest work equipment in order to increase the satisfaction at the workplaceWe guarantee you a professional support during your recruitment process and answer all your questions immediately We would like to get to know you and look forward receiving your CV very soon! Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English French Spanish Customer Support/Sales (GoDaddy) Fri, 21 Jul 2017 23:00:02 CEST 73327 http://www.europelanguagejobs.com/jobs/customer-service/spanish-customer-supportsales-godaddy-73327.html Concentrix Belfast United Kingdom Ready to KICK ASS?Are you excited by social media? Do you love spending time online? If you have said yes then GoDaddy wants you!  As an Internet Sales & Service Consultant, you are the first point of contact for our customers all over the UK and Europe!  They will look to you to provide technical support. They will seek your advice on products and services that will make their webpage the greatest that it can be!  We are looking for the best talent to keep elevating the customer experience… could that be you?! GoDaddy is the largest domain name registrar and web hosting provider in the world, larger than the next eight closest registrar competitors combined. Join a team where you provide world class consultation to business owners and customers looking to establish, enhance and evolve their online presence. Make a global impact, one website at a time.Essential Criteria:Previous experience in a similar role with sales, service and technology skills, Fluent in written and spoken English & Spanish. You are an action oriented person, and a true self starter, Strong interpersonal skills to include proven rapport building and sales techniquesAbility to deliver amazing customer service while troubleshooting a technical support call Experience working in a fast paced and dynamic environment, Excellent interpersonal and leadership skills, Strong understanding or willingness and aptitude to learn Internet and website technologies, Ability to interact and communicate effectively, Able to diagnose and solve problems with varying complexity, using multiple tools and systems, A strong sense of humour is required!Knowledge of websites, Facebook, Twitter, Yelp and Google+ highly preferredHours of work: 40 Hours per week, Monday to Friday as required by operations to meet the needs of local businesses in service market.  Salary: CompetitiveBenefits:Concentrix provides a bright, modern and exciting place to work with excellent staff facilities.28 days paid holiday (including statutory days).Eye Care Provision.Cycle to Work Scheme.Childcare Vouchers.Annual Reward & Recognition Ceremony.Pension Scheme.Team and Concentrix events.Employee discounts.Excellent relocation package.A fun, dynamic and challenging work environment.Team building activities and recognition.Competitive bonus incentive.Professional development.About Belfast:Belfast itself is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, it is home to more than 579,276 inhabitants in the metropolitan area and boasts a wide variety of exciting attractions, entertainment and shops.The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable.Relocation:Reimbursement of initial travel costs to Belfast up to £2505 nights in a city centre hotel provided upon arrival in BelfastOnsite Relocation advisors within Concentrix to provide ongoing help and assistance throughout the relocation process. We will provide support in finding permanent accommodation, getting National Insurance, opening bank accounts and so much more.Advance in wages of up to £400 to help with first month’s rent and deposit. All offers are subject to a successful Complete Background Screening process.Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds.All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/ Language/Spanish English Dutch Social Media Customer Service Agent - Primark Fri, 21 Jul 2017 23:00:02 CEST 73328 http://www.europelanguagejobs.com/jobs/customer-service/dutch-social-media-customer-service-agent-primark-73328.html Concentrix Belfast Northern Ireland United Kingdom Concentrix werkt samen met Primark, een merk waar modeliefhebbers en waardekenners van houden. Als je gek bent op de laatste mode en social media, hebben wij de baan voor jou!Primark staat weids bekend als de beste winkel voor het kunnen kopen van de laatste trends voor een voordelige prijs. Primark heeft haar eerste winkel geopent in Dublin in 1969, en heeft vandaag de dag meer dan 320 winkels in meer dan 11 landen in Europa en Amerika.FUNCTIEOMSCHRIJVING:Primark gelooft in hard werken terwijl het leuk blijft, en samenwerken om de beste resultaten te leveren aan klanten en collega’s. Je zal intelligent, enthousiast en altijd behulpzaam moeten zijn.• Je zal verantwoordelijk zijn voor verschillende binnenkomende klantencontacten via social media & email• Je zal een duidelijke beschrijving geven om klanten te helpen bij het oplossen van problemen • Je wordt een echte expert en vertegenwoordiger betreffende de producten van het merk Primark.• Je krijgt training voor het gebruik van de nieuwste social media tools.DE PERSOON:• Vloeiend Nederlands en Engels, schriftelijk en verbaal.• Uitmuntende klantenservice vaardigheden en schriftelijke communicatievaardigheden• Zichtbaar vermogen om te antwoorden via social media in het beheren en oplossen van klantenvragen• Bewezen ervaring met PC en software applicaties, waaronder Microsoft Word en Outlook • Sterke sociale vaardigheden, bewezen ervaring in het opzetten en behouden van efficiente werkrelaties• Herkennen van verschillende behoeften van klanten en een geweldige ervaring voor de klant kunnen leveren• Idealiter een passie voor mode en kennis over de huidige trends• Vermogen om snel om te leren gaan met nieuwe software en toolsWAAROM BELFAST?Belfast is een vibrante, multiculturele en boeiende plaats om te leven. Er is veel diversiteit aan attracties, zoals Titanic Belfast, Game of Thrones tours, pittoreske wandel- en fietstochten, levendig nachtleven met regelmatig muziek, kunst en culturele events!RELOCATIE:Belfast is een erg verwelkomende stad en wij doen ons best om de verhuizing zo makkelijk mogelijk te maken.• Vergoeding van initiele reiskosten tot 250.00 GBP• 5 nachten in een hotel in de stad bij aankomst• Hulp bij het vinden van accomodatie, openen van een bankrekening, etc.• Voorschot op loon van maximal 400.00 GBP als hulp bij betalen van de eerste maand huur en borg  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Northern Ireland Language/English Dutch French Social Media Customer Support - Primark Fri, 21 Jul 2017 23:00:02 CEST 73330 http://www.europelanguagejobs.com/jobs/customer-service/french-social-media-customer-support-primark-73330.html Concentrix Belfast Northern Ireland United Kingdom Concentrix is partnering with Primark, a brand adored by fashion fans and value seekers alike.Primark is widely established as the destination store for keeping up with the latest looks without breaking the bank. Their stores offer a diverse range of products, stocking everything from baby and kids, to women’s men’s, homeware, accessories, beauty products and confectionery. Primark opened its first store in Dublin in 1969 under the name Penneys and today operates in over 320 stores in eleven countries across Europe and America.THE ROLE:Primark believes in working hard while having fun, and working together to deliver great results for our customers and colleagues. We are passionate about everything we do, and we look to inspire with the energy we bring to our roles. At Concentrix, we are looking to replicate this, and combine with individuals who display the right skills and attitude who want to contribute to our success and theirs.We’re looking for people who reflect both Primark & Concentrix’s culture and values. They need to be bright, enthusiastic and always helpful - to customers and other members of their team. They must display a passion for always wanting to keep improving the way that Concentrix and Primark work. RESPONSIBILITIES:·Responsible for a range of inbound customer contacts via social media and emailManage cases within the supplied Customer Relationship Management (CRM) systemDocument and log all contacts and actions in the CRM per specified guidelinesProvides clear direction to assist customers during issue resolutionRemains knowledgeable of performance requirements, brands/product and process documentationAchieves specified performance goals and required knowledge of all toolsMaintain active participation in supporting continuous improvement efforts within Primark, for example, highlighting process inefficiencies and reporting unresolved issues, etc.ESSENTIAL CRITERIAFluency in written & spoken English & FrenchExceptional customer service skills required with a minimum of 6 month’s contact centre experienceClearly demonstrate the ability to respond via social media in the management & resolution of customer enquiriesProven experience of PC and software applications including Microsoft Word and OutlookAbility to demonstrate 6 month’s experience delivering excellent written communication with a professional mannerStrong interpersonal skills, proven experience demonstrating the ability to establish and maintain effective working relationshipsAbility to recognize differing customer needs, and successfully manage resolution of contacts aligned with delivering great customer experienceCan do attitude, and a desire to support our customers and colleaguesDESIRED CRITERIA:A passion for fashion and knowledge of current trendsThe ability to learn new software packages/tools quickly HOURS:Shifts between 10:00-04:00 (to cover European & US markets)BENEFITS:A bright, modern and exciting place to work with excellent staff facilities.Annual Reward & Recognition Ceremony.Pension Scheme.Employee discounts scheme.Excellent relocation package.A fun, dynamic and challenging work environment.Professional development opportunities.WHY BELFAST?Belfast itself is a vibrant, multi-cultural and exciting place to live. As the capital of Northern Ireland, it is home to around 580,000 inhabitants in the metropolitan area and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, scenic and coastal walking and cycling routes, a vibrant night life with regular music, art, and social events, and much more!Finding accommodation is simple with the support of our relocation team. Accommodation, transport and the general cost of living are all very reasonable in Belfast.RELOCATION:Belfast is among the most welcoming cities in the world and we do our best to make sure the move is as easy and enjoyable as possible!Reimbursement of initial travel costs to Belfast up to £2505 nights in a city centre hotel upon arrivalSupport in finding accommodation, opening bank accounts and much more.Advance in wages of up to £400 to help with first month’s rent and deposit.All offers are subject to a successful Complete Background Screening process.Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds.All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Northern Ireland Language/English French French Order Support Advisor (Lifestyle Brand) Fri, 21 Jul 2017 23:00:02 CEST 73333 http://www.europelanguagejobs.com/jobs/customer-service/french-order-support-advisor-lifestyle-brand-73333.html Concentrix Belfast Northern Ireland United Kingdom We are recruiting now in Belfast. You will be working on behalf of a global lifestyle brand, a manufacturer of tablets, smartphones, computers, watches and more.Description:Responsible for reviewing and analysing transactions to detect fraudulent activity and determining appropriate next steps.Cancelling fraudulent orders and serves as a point of contact between customers, credit card issuers, and shipping carriers where necessary. Processing of daily/weekly/monthly reports in an accurate and timely manner.Develop creative solutions to complex customer issues & follow through to resolution.Requirements:Fluency in English & French.Experience of working in a target driven environment.At least 6 months’ customer service experience.High level of computer literacy.Strong organisational and administrative skills.Able to enhance existing relations with customers and stakeholders.Strong analytical skills.Adaptability & willingness to take on new tasks.Self-motivated, works well under own initiative.Strong team player.Experience in logistics/order management is desirable. Salary: CompetitiveBenefits:Bright, modern and exciting place to work with excellent staff facilitiesEye Care ProvisionCycle to Work SchemeChildcare VouchersAnnual Reward & Recognition CeremonyFree cakes and fruit on a FridayPension SchemeTeam and Concentrix eventsAll offers are subject to a successful Complete Background Screening process.All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Northern Ireland Language/English French Business-mind? – Nederlandstalige Trainee Recruiter – Praag Fri, 21 Jul 2017 23:00:02 CEST 73335 http://www.europelanguagejobs.com/jobs/sales-marketing/business-mind-nederlandstalige-trainee-recruiter-praag-73335.html NonStop Recruitment London London United Kingdom Heb je het ondernemerschap in je? Ga je graag de uitdaging aan om iets op te bouwen? NonStop biedt je de tools en training om als Recruitment Consultant je eigen markt te ontwikkelen. Een ‘markt’ is een bepaalde doelgroep (kwaliteit, business development,...) in een bepaalde industrie (pharmaceutische, medische hulpmiddelen, sociale zorg, chemische,...). Op die manier bekom je de specialist en ben je de go-to persoon voor je kandidaten en klanten. Wanneer je dit bereikt geeft je dit zoveel voldoening en waardevolle ervaring naar de toekomst toe. NonStop Recruitment is een snelgroeiend internationaal rekruteringsagentschap die sinds 2009 elk jaar 40% gegroeid is op vlak van NFI en 20% op vlak van personeel. We zijn daarom op zoek naar een Nederlandstalige Recruitment Consultant om het Benelux team te vervoegen.Profiel:Elk diploma is welkomSales/business ervaring is een voordeel, maar geen mustPositieve ingesteldheid is een mustVlotheid in Nederlands en Engels is vereistJe komt terecht in een kantoor met open-space in Praag met meer dan 25 verschillende nationaliteiten. Dit is de prachtige stad waar iedereen start, daarna kan je verhuizen naar een van de andere kantoren (Londen, Portsmouth, Zug, Pardubice). Hierdoor kan je veel bijleren van andere culturen en gemakkelijk tussen de verschillende teams communiceren. Daarnaast toont het ook de platte hiërarchie waarbij je de zelfstandigheid krijgt om initiatief te nemen en met ideeën gemakkelijk het hoger management kan bereiken. Niet veel functies geven je de kans om aan de start van je carrière te onderhandelen met CEO’s, VP’s en managers. Als dit je aanspreekt, wacht dan geen jaren om hier mee te starten! Ben jij de persoon die we zoeken? Solliciteer dan snel. We hebben elke maand nieuwe starters dus aarzel niet om nu al te reageren (startdatum is bespreekbaar). Indien je iemand anders kent die interesse zou hebben, geef gerust hun contact gegevens door. Sleutelwoorden: Rekrutering/Recruitment/Dutch/Nederlands/Praag/Prague/Sales/Verkoop/Business/Economie/Rechten/Communicatie/Management/Consultant/target/doelgericht 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/United Kingdom/London Language/English Dutch Italian Gaming support for Ubisoft in Lisbon (M/F) Fri, 21 Jul 2017 23:00:02 CEST 73338 http://www.europelanguagejobs.com/jobs/customer-service/italian-gaming-support-for-ubisoft-in-lisbon-mf-73338.html Ubisoft Lisbon Lisbon Portugal About us:We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.Our client:Ubisoft Entertainment SA is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Just Dance, Tom Clancy’s video game series, Rayman, Far Cry and Watch Dogs. The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all platforms, including consoles, mobile phones, tablets and PCs. In the business of heroes Ubisoft is serious about fun!Responsibilities:To consistently provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native or near-native language by webmail.To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products.To consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to Ubisoft.Profile:Be native or near-native speakers in Italian [C1/C2 in CERF]Feel passionate about the gaming industry and be an active gamerShow strong logical thinking, good communication and team playerHave consumer oriented mind-set and willingness to provide the best serviceHave at least basic technical knowledgeSpeak fluent English for training and coordination purposesTechnical support experience is greatly appreciated 5 reasons to join us:Start an International career;You’ll be joining an Award winning team;Possibility to work with prestigious brands;Be part of an Innovative and forward thinking company;Lisbon is a great place to live and work. To negotiate Temporary Full-time Customer Service Location/Portugal/Lisbon Language/English Italian At Home - German Customer Representative (Málaga) Fri, 21 Jul 2017 23:00:02 CEST 73375 http://www.europelanguagejobs.com/jobs/agent/at-home-german-customer-representative-malaga-73375.html SELLBYTEL Group Malaga Malaga Spain We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot...What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading!We are currently looking for high/native German speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers.-Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness.-Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products. Minimum requirements:-High/native speaker of German-Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Ability to tolerate stress.-Patience, flexibility and adaptability.-Candidates must be living in Málaga area_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Full-time (39 hours/week) and Indefinite contract -Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 17.400Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Spain/Malaga Language/English German IT Service Desk Manager Fri, 21 Jul 2017 23:00:02 CEST 74121 http://www.europelanguagejobs.com/jobs/Team-Leader-Manager/it-service-desk-manager-74121.html Blu Selection Barcelona Barcelona Spain The Job- Responsible for the support of end user technology of approximately 4500 internal users worldwide- Plan and ensure successful project implementation and support transition, with minimal impact on customers (including coordination or offices moves)- Ensure high quality customers interactions and relations with the business- Lead and motivate the Service Desk support team on a daily basis and ensure high level of services to end users- Responsible for all aspects of team management (resources planning, skills development, train, appraisal, etc.)- Ensure all services provides are in line with agreed service levels- Responsible for new client implementation and set up- Monitor and report on services for continuous improvement- Work with the Head of Service Delivery for objectives setting and ongoing development of the IT Desk Support Services- Contribute to the strategic long term IT plans- Supplier management: interact with and select external suppliers, review existing 3rd party supplier’s services, build working relationships with vendors, suppliers and service providers, ensure costs are kept to minimum- Evaluate new end users technologies, provide technical appraisals, review and roadmap existing software/hardware to plan replacements and upgrades- Participate in IT onsite support- Ensure that all end user technology services comply with licensing requirements and participate in hardware asset management processes and stock management- Forecast and budgeting, providing input for EMEA operational costs in relation to end user technologies- Ad hoc projects and duties on requestThe Profile- Excellent level of English + European language is a plus- Previous similar experience (min 2-3 years in such a role) as IT Service Desk Manager- Pan-European or Global team management experience is a must- Proven management experience of remote direct reports- Proven previous Supplier Management experience- Strategic thinking- Strong organization skills, ability to work in pressurized environment and multitasking- Active listener, motivated, positive with strong work ethic- Knowledge of end user hardware environment, technical skills for the administration and exploitation of hardware clients and knowledge in creating end user documentation- Asset management experience- Strong analytical skills, focused and results oriented- Excellent communication and relation management skills- Degree is computing technologies preferred- ITIL Technical Certification is a plusThe Offer- Salary package based on level of experience- A role in an exciting and growing company- A job with many challenges and variety- High level responsibilities within the company Reference: GSDM01 48.000 € - 54.000 € gross / year Permanent Full-time Team Leader/Manager Location/Spain/Barcelona Language/English Sales Support Turkish- for a Web Hosting Company Fri, 21 Jul 2017 23:00:02 CEST 74131 http://www.europelanguagejobs.com/jobs/customer-service/sales-support-turkish-for-a-web-hosting-company-74131.html CareersinEurope Sofia Bulgaria **NOT: Avrupa ulkeri icin genel calisma izniniz yok ise, yada Avrupa ulkesi vatandasi degilseniz lutfen basvuru yapmayin, onemle rica ederiz, tesekkurler.**Do you speak native Turkish and are you available for a new job starting 14th of August in Sofia ?Join the Sales Hosting Desk for the Turkish market in an international company now!Would you like to join the sales support team of a worldwide web hosting company that is looking for Turkish speakers for the location in Sofia ? For this project we are looking for consultant who are able to answer customers questions regarding products and services. In this role you are also responsible to inform customers about new offers and selling of new lanced products. Are you already motivated to start the job ? Please read here below the requirements for this job to see if this is the career opportunity you were looking for ! You are the right candidate for this job if you:Love to be a part of a team that is responsible to support hosting customers;• Love to be a part of a team that is responsible to support hosting customers;• You have firing passion for supporting customers and will help them in a great way with knowledge and in a friendly way.• You are sales oriented and have the willingness to achieve sales metrics and goals ;• You are used to work correctly and able to use a CRM- system with data and case management.• Working in dynamic multinational environment with a team is important for you.• You are fluent in Turkish and English speaker ( B1)• You understand the importance of sales or you are an experienced in sales.• You are used to internet and are interested in technology especially in hosting technologies.• Your attitude is proactive and you are able to communicate clearly and on a friendly manner.• You are born to multitask in a dynamic environment• A good an fast-paced work environment;• Competitive salary• Excellent social benefits package;• Provides you a great training• Promote-from-within advancement opportunities ;• Employee recognition programs;• Team Building and social activities, participation in voluntary work, charity causes, etc.;• Support you with a Buddy system and with a relocation package;• Good office location Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Bulgaria/ Language/English Turkish Sales Support German- for a Web Hosting Company Fri, 21 Jul 2017 23:00:02 CEST 74133 http://www.europelanguagejobs.com/jobs/customer-service/sales-support-german-for-a-web-hosting-company-74133.html CareersinEurope Sofia Bulgaria Do you speak German (B2) and are you available for a new job starting 14th of August in Sofia ?Join the Sales Hosting Desk for the German market in an international company now!Would you like to join the sales support team of a worldwide web hosting company that is looking for German speakers for the location in Sofia ? For this project we are looking for consultant who are able to answer customers questions regarding products and services. In this role you are also responsible to inform customers about new offers and selling of new lanced products. Are you already motivated to start the job ? Please read here below the requirements for this job to see if this is the career opportunity you were looking for ! You are the right candidate for this job if you:Love to be a part of a team that is responsible to support hosting customers;• Love to be a part of a team that is responsible to support hosting customers;• You have firing passion for supporting customers and will help them in a great way with knowledge and in a friendly way.• You are sales oriented and have the willingness to achieve sales metrics and goals ;• You are used to work correctly and able to use a CRM- system with data and case management.• Working in dynamic multinational environment with a team is important for you.• You are fluent in German and English speaker ( B1)• You understand the importance of sales or you are an experienced in sales.• You are used to internet and are interested in technology especially in hosting technologies.• Your attitude is proactive and you are able to communicate clearly and on a friendly manner.• You are born to multitask in a dynamic environment• A good an fast-paced work environment;• Competitive salary• Excellent social benefits package;• Provides you a great training• Promote-from-within advancement opportunities ;• Employee recognition programs;• Team Building and social activities, participation in voluntary work, charity causes, etc.;• Support you with a Buddy system and with a relocation package;• Good office location Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Bulgaria/ Language/English German Wir suchen Dich! Auslandsjahr bei Automotive Firma Fri, 21 Jul 2017 23:00:02 CEST 74140 http://www.europelanguagejobs.com/jobs/Technical-Support/wir-suchen-dich-auslandsjahr-bei-automotive-firma-74140.html Gi Group Maastricht Limburg Netherlands Die Gi Group ist ein international agierender Personaldienstleister mit mehr als 500 Standorten in 20 Ländern. Damit ist unser Unternehmen im europäischen Vergleich unter den Top 10.In Deutschland bieten wir neben der klassischen Zeitarbeit auch den Service der Personalvermittlung an. Täglich vertrauen uns mehr als 3.500 Mitarbeiter. Wir suchen ab sofort technische Kundenbetreuer m/w für unseren renommierten Kunden in der Automobilbranche für den Standort Maastricht. Deine AufgabenDu wirst Anrufe entgegennehmen und dem Kunden mit allgemeinen Fragen und Problemen des Autosystems mit Rat und Tat zur Seite stehenAlle Aktivitäten wirst du in einem TrackingSystem eingeben, damit jede Fehlermeldung des Systems festgehalten und verbessert werden kannFür Probleme mit dem Autosystem bist Du der Hauptansprechpartner für den Kunden und präsentierst schnelle LösungenDein Verantwortungsbereich konzentriert sich auch auf die Verbesserung des Autosystems und Du wirst Schwachstellen, Probleme und Mängel an die entsprechenden Abteilungen weiterleitenDein ProfilDu beherrschst Deutsch in Wort und Schrift, und kannst dich gut in Englisch verständigenDeine hochmotivierte, aufgeschlossene und freundliche Art machen Dich zu einem wertvollen TeammitgliedDu verfügst über gute Computerkenntnisse und hegst eine große Begeisterung für den IT BereichDu arbeitest schnell, kompetent und professionell, und verfügst über eine hohe LernbereitschaftUnser AngebotEs erwartet Dich ein abwechslungsreicher Aufgabenbereich in einem internationalen UnternehmenFür Dein Auslandsjahr, mit der Option auf Verlängerung, erhältst Du ein flexibles ‚Relocation Package‘, das individuell auf deine Bedürfnisse angepasst wirdDu erhältst ein lukratives Gehalt und dein neuer Arbeitgeber unterstützt Dich in der AltersvorsorgeWir werden Dich von Erhalt Deiner Bewerbungsunterlagen bis hin zur Einstellung kompetent betreuen Less than 18.000 € gross / year Permanent Full-time Technical Support Location/Netherlands/Limburg Language/English German Polish Customer Support Agent Fri, 21 Jul 2017 23:00:02 CEST 74147 http://www.europelanguagejobs.com/jobs/customer-service/polish-customer-support-agent-74147.html Talingual Sofia Sofia Bulgaria We are looking for fluent POLISH speakers to join an international service desk in Sofia, Bulgaria. You will be supporting one of the world’s largest electronic companies and your task would be to answer  customer service and technical queries from (business) customers via phone, email and chat. We are looking for candidates who have:Excellent communication skills both verbally and written in PolishGood command of EnglishPrevious experience in a technical or customer support is desiredAbility to multitaskComputer literateFull paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, dedicated relocation officer and 1-2 week accommodation on arrival. Additional benefits include: monthly bonus scheme, health insurance, training, career progression, flexible working hours, team building and social activities. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/Polish Tourism Customer Service Agent (French) Fri, 21 Jul 2017 23:00:02 CEST 74149 http://www.europelanguagejobs.com/jobs/customer-service/tourism-customer-service-agent-french-74149.html Blu Selection Barcelona Barcelona Spain This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.The CompanyAre you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented, always ready to help people?Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team!The JobIn this role, you will be responsible to answer client questions, doubts and complaints via phone and email.- Provide professional and friendly client support via phone and email- Responding to enquiries and handling different problems- Ensure quality and professional service- Ensure high level of customer satisfaction- Follow up of customer information- Having a full understanding of Airbnb processes - Record all information in the internal systemThe Profile- Native French speaker + excellent level of English- Having a passion for traveling and adventure- Customer oriented- Excellent communication skills- Having the ability to build a connection with clients- An excellent team player- Professional and quality minded attitude- Flexible, open-minded and high level of energyThe Offer- A full time contract (39 hours/week)- 3 weeks fully paid training- Salary: 16.500 euro/year - A stable position- Relax and friendly work environment- Multiple Career opportunities, as it is a fast growing company- International and multilingual working environment- Dynamic and open working environment- Working hours: Monday – Friday: rotation shifts between 9am -10pm + 2 weekends per month (full availability) - Start date: ASAPReference: CAF02 Permanent Full-time Customer Service Location/Spain/Barcelona Language/English French Sales Specialist (Dutch + French) Fri, 21 Jul 2017 23:00:02 CEST 74150 http://www.europelanguagejobs.com/jobs/customer-service/sales-specialist-dutch-french-74150.html Blu Selection Barcelona Barcelona Spain  Do you have strong business acumen and sales affinity?Are you looking to develop your skills and career by working for one of the world’s leading hardware company?Our client is an American multinational information technology company, developing and providing innovative hardware components for small to large enterprises across a wide range of industries. They are currently recruiting for native Dutch and French speaking candidates for their international partner in Barcelona, to reinforce their sales team and grow their revenue on the Dutch and French market. The JobAs a Sales Representative, you will have full responsibility of your market and portfolio of clients, reporting to the Sales Manager. The main tasks include:- Understand your market: research leads, identify and qualify potential clients- Bring new ideas to develop, enhance and grow the market- Respond and provide information and advice on client’s inquiries- Prepare and present contract proposals- Understand the position and needs of the clients and tailor your services and solutions accordingly- Ensure clients’ satisfaction and create long-term relationships- Accomplish your tasks in a timely manner and report results to your manager- Track, manage and report your sales activity- Execute and achieve your sales targets The Profile- Native level of Dutch and French + excellent level of English- Previous experience in B2B Sales (Junior candidate with strong sales drive and affinity can be considered)- Dynamic, motivated and self-starter- Open-minded, willingness to work in a multicultural team and international environment (+20 different nationalities)- Excellent communication skills – both written and oral- Strong organization and prioritization skills- Professional attitude and business acumen- Ability to adapt and communicate with high-level executives- Ability to negotiate and influence- Strong team spirit and willingness to support your co-workers when needed- EU citizenship or valid work permit for Spain required The Offer- Opportunity to join a world’s leader in the technology industry- An international company with a multicultural environment-Trainings, self-development program and career opportunities- A fun, rewarding and open-minded team- A salary in line with Barcelona’s standard: from €17.000 to €24.000 gross/year (including bonus)- Long term position, job from Monday to Friday, standard office hours (39hrs/week)- Relocation package provided for candidates from abroad (reimbursement of up to €500 for flight tickets and accommodation for the first days upon arrival) If you are interested in more job opportunities in Barcelona, feel free to visit our website bluselection.com! Reference: HSR04 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/French Dutch Flemish Sales Advisor Fri, 21 Jul 2017 23:00:02 CEST 74151 http://www.europelanguagejobs.com/jobs/Telecoms-Sales/flemish-sales-advisor-74151.html Talingual Sofia Sofia Bulgaria My client is an outsourcing company and for their office in Bulgaria we are looking for fluent Flemish speakers to join their sales team. You will be working for a food provider who delivers frozen food to their clients in Belgium. In this role you will be conducting warm calls - contacting existing clients who have placed an order in the past, but who have failed to place a recent order. Your tasks is to collect data by asking the relevant questions and with the information you receive you will re-establish the customer relationship. Your purpose is to provide product information, generate their interest, closing sales deals and processing orders for shipment.We are looking for candidates who have:Excellent communication skills both verbally and written in FlemishCommercially focussedDriven by targetsFlexibleComputer literateEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes your flight to Sofia, airport pickup and transfer to your hotel which will be arranged and is paid for by the company. More importantly there is a dedicated relocation officer who assists you with finding a flat, setting up a bank account, local tax number etc. Less than 18.000 € gross / year Permanent Full-time Telecoms Sales Location/Bulgaria/Sofia Language/Flemish Sales Specialist (Danish / German) Fri, 21 Jul 2017 23:00:02 CEST 74153 http://www.europelanguagejobs.com/jobs/customer-service/sales-specialist-danish-german-74153.html Blu Selection Barcelona Barcelona Spain Do you have strong business acumen and sales affinity? Are you looking to develop your skills and career by working for one of the world’s leading hardware company? Our client is an American multinational information technology company, developing and providing innovative hardware components for small to large enterprises across a wide range of industries. They are currently recruiting for native Danish/German speaking candidates for their international partner in Barcelona, to reinforce their sales team and grow their revenue on the Danish/German market. The JobAs a Sales Representative, you will have full responsibility of your market and portfolio of clients, reporting to the Sales Manager. The main tasks include:- Understand your market: research leads, identify and qualify potential clients- Bring new ideas to develop, enhance and grow the market- Respond and provide information and advice on client’s inquiries- Prepare and present contract proposals- Understand the position and needs of the clients and tailor your services and solutions accordingly- Ensure clients’ satisfaction and create long-term relationships- Accomplish your tasks in a timely manner and report results to your manager- Track, manage and report your sales activity- Execute and achieve your sales targets The Profile- Native level of Danish/German + excellent level of English- Previous experience in B2B Sales (Junior candidate with strong sales drive and affinity can be considered)- Dynamic, motivated and self-starter- Open-minded, willingness to work in a multicultural team and international environment (+20 different nationalities)- Excellent communication skills – both written and oral- Strong organization and prioritization skills- Professional attitude and business acumen- Ability to adapt and communicate with high-level executives- Ability to negotiate and influence- Strong team spirit and willingness to support your co-workers when needed- EU citizenship or valid work permit for Spain requiredThe Offer- Opportunity to join a world’s leader in the technology industry- An international company with a multicultural environment-Trainings, self-development program and career opportunities- A fun, rewarding and open-minded team- A salary in line with Barcelona’s standard: from €17.000 to €24.000 gross/year (including bonus)- Long term position, job from Monday to Friday, standard office hours (39hrs/week)- Relocation package provided for candidates from abroad (reimbursement of up to €500 for flight tickets and accommodation for the first days upon arrival) If you are interested in more job opportunities in Barcelona, feel free to visit our website bluselection.com! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/German Danish Dutch speaking Lead Generation Agent Fri, 21 Jul 2017 23:00:02 CEST 74154 http://www.europelanguagejobs.com/jobs/IT_Sales-Lead-Generation/dutch-speaking-lead-generation-agent-74154.html Talingual Sofia Sofia Bulgaria We are looking for fluent Dutch speakers for our client in Sofia, Bulgaria who want to use their customer service and sales skills to join a team of Lead Generators. You will be working on behalf of an energy  company, where you will be contacting potential new clients via outbound cold calling. By asking questions and by providing information you will get your potential clients interested in switching energy provider. Your aim is to book in appointments so an energy consultant can visit the potential client. We are looking for candidates who have:Excellent communication skills both verbally and written in DutchCommercially focussedDriven by targetsFlexibleComputer literateEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes initial flight to Sofia, few days hotel on arrival and assistance with finding your own accommodation. Less than 18.000 € gross / year Permanent Full-time IT Sales/Lead Generation Location/Bulgaria/Sofia Language/Dutch German speaking Back Office Administrator Fri, 21 Jul 2017 23:00:02 CEST 74155 http://www.europelanguagejobs.com/jobs/customer-service/german-speaking-back-office-administrator-74155.html Talingual Paris Paris France We are recruiting for fluent German speaking candidates who want to join an international Customer Back Office team in Paris, France. In this role you will be helping existing as well as new consumers of a large car manufacturer via phone and email.Most of your contact will be via incoming calls and emails but you will sometimes also make outbound warm call to your customers. Organise and coordinate test drives, updating customer data, general administration, answering queries, taking ownership of issues and problem solving will be part of your daily tasks.  We are looking for candidates who have:Excellent communication skills both verbally and written in GermanGood command of English or FrenchExcellent listening and problem solving skillsComputer literateEagerness to learn and developFull paid training will be provided. Competitive Salary plus monthly bonusses. Support in relocation. Additional benefits: 36 hr work week, 50% reimbursement of public transport costs, 25 holiday + additional 7 days off, Career progression opportunities, Access to the company’s canteen, private medical insurance and Life insurance. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/France/Paris Language/German German Account Manager Fri, 21 Jul 2017 23:00:02 CEST 74156 http://www.europelanguagejobs.com/jobs/customer-service/german-account-manager-74156.html SELLBYTEL Group Sant Cugat del Vallès Barcelona Spain The Account Manager is responsible for working closely with the in-country resellers.In this position you will cultivate and grow assigned installed base of reseller accounts. You will be assigned a portfolio of active resellers. Must be able to drive a reseller satisfaction, churn, and renewal, up-selling and cross-selling. Create a reseller retention plan and related relational marketing activities to increase reseller networking and loyalty.Responsibilities-Build and maintain a relationship with a set of the client's resellers, in order to increase the revenue the resellers generate for the client-Execute and achieve sales quota and targets. -Prepare commercial and technical service proposals and ensure such proposals-Focus on driving profitability through proactive management.-Track, manage, and report ongoing activity relative to sales plan.-Reviewing level of client satisfaction and escalating issues when necessary.-Communicate client feedback to appropriate parties for follow up and resolution.-Timely response and resolution of incoming customer or resellers calls regarding service issues, customer inquiries and request for additional services.Requirements-High/native level of German-High level of English-Experience in working in Channel environment, knowledge of partners and distributors -Familiar with channel programs-Excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills-Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work priorization-Ability to demonstrate innovation and good judgment/problem-solving skills when making decisions-Ability to establish an individual course of action to accomplish goals while using appropriate -Familiar with sales CRMs. Microsoft office***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***We offer-Full-time (39 hours/week) and Indefinido contract-Salary: 21.000Euros gross/year + up to 6.000 Euros gross/year in bonus-Opportunity to join an international team  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English German French Account Manager Fri, 21 Jul 2017 23:00:02 CEST 74157 http://www.europelanguagejobs.com/jobs/customer-service/french-account-manager-74157.html SELLBYTEL Group Sant Cugat del Vallès Barcelona Spain The Account Manager is responsible for working closely with the in-country resellers.In this position you will cultivate and grow assigned installed base of reseller accounts. You will be assigned a portfolio of active resellers. Must be able to drive a reseller satisfaction, churn, and renewal, up-selling and cross-selling. Create a reseller retention plan and related relational marketing activities to increase reseller networking and loyalty.Responsibilities-Build and maintain a relationship with a set of the client's resellers, in order to increase the revenue the resellers generate for the client-Execute and achieve sales quota and targets. -Prepare commercial and technical service proposals and ensure such proposals-Focus on driving profitability through proactive management.-Track, manage, and report ongoing activity relative to sales plan.-Reviewing level of client satisfaction and escalating issues when necessary.-Communicate client feedback to appropriate parties for follow up and resolution.-Timely response and resolution of incoming customer or resellers calls regarding service issues, customer inquiries and request for additional services. Requirements-High/native level of French-High level of English-Experience in working in Channel environment, knowledge of partners and distributors -Familiar with channel programs-Excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills-Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work priorization-Ability to demonstrate innovation and good judgment/problem-solving skills when making decisions-Ability to establish an individual course of action to accomplish goals while using appropriate -Familiar with sales CRMs. Microsoft office***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***We offer-Full-time (39 hours/week) and Obra y Servicio contract-Salary: 21.000Euros gross/year + up to 6.000 Euros gross/year in bonus-Opportunity to join an international team  18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English French German Sales Support Specialist Fri, 21 Jul 2017 23:00:02 CEST 74163 http://www.europelanguagejobs.com/jobs/sales-marketing/german-sales-support-specialist-74163.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for a Sales Support Specialist for one of our projects, a leading company in new technologiesMain TasksSupplies Big Deal renewals-Systematic and proactive coordination of the Supplies Big Deal renewals, identifying ahead of time what needs to be renewed in coordination with the Supplies Specialist in the country.-Checking for deal gross margin optimization opportunities. -Managing the Supplies Big Deal preparation/creation/approval process. -For both Corporate/Enterprise/Public and Mid-Market end-customers.Supplies Big Deal updates-Proactive evaluation of quantity updates.-Product adds/discount adjustments on account manager/reseller request.SalesForce.com-Supplies Big Deal opportunity entry and updatesRequirements- High level of English and native level of German- Advanced user of Excel- Organized and high communicative skills- Excellent knowledge of Office and CRM systems_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer-Full-time (39 hours/week) and Permanent contract-Salary: 18.000Euros gross/year + up to 3.000 Euros gross/year in bonus-Relocation Package 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English German e-Logistics Project Manager (Italian+German) Fri, 21 Jul 2017 23:00:02 CEST 74168 http://www.europelanguagejobs.com/jobs/information-technology/e-logistics-project-manager-italiangerman-74168.html Blu Selection Ulm Baden-Wurttemberg Germany Job DescriptionFor one of our clients, an international IT company, based in the South of Germany we are currently recruiting an Italian and German speaking e-Logistics Project Manager.The Job- First point of contact in giving customer support to existing b2b clients- Answering any queries related to the business platform via phone and email- Writing reports and analyzing incoming queries and trying to solve them on your own- Creating effort analysis for client requests in close cooperation with the developer and IT infrastructure team- Creating new offers for the client and managing signed contracts for additional services to the existing productsThe Profile- Excellent level of Italian + German + English language (spoken and written)- Min. 1 year of experience in customer service/technical support on the phone- Team and customer oriented, able to work autonomously and in a team, excellent organization skills, problem solver, pro-active, dynamic and motivated- Very strong knowledge in MS Office (Excel and Outlook)The Offer - Salary based on level of experience (30.000 € – 35.000 € gross/year) + additional benefits - Career opportunities: workshops and training to develop your career- Working in a young and dynamic company which is constantly growing- International and multicultural environment- Shift work from Monday to Friday 7:00 AM to 6 PM (rotative)- Team building events and free beverages- Support in finding a flat in the city- Start date: to be confirmed Reference: TGS04 30.000 € - 36.000 € gross / year Permanent Full-time Information Technology Location/Germany/Baden-Wurttemberg Language/German Italian e-Logistics Project Manager (Swedish+German) Fri, 21 Jul 2017 23:00:02 CEST 74171 http://www.europelanguagejobs.com/jobs/information-technology/e-logistics-project-manager-swedishgerman-74171.html Blu Selection Ulm Baden-Wurttemberg Germany Job DescriptionFor one of our clients, an international IT company, based in the South of Germany we are currently recruiting a Swedish and German speaking e-Logistics Project Manager.The Job- First point of contact in giving customer support to existing b2b clients- Answering any queries related to the business platform via phone and email- Writing reports and analyzing incoming queries and trying to solve them on your own- Creating effort analysis for client requests in close cooperation with the developer and IT infrastructure team- Creating new offers for the client and managing signed contracts for additional services to the existing productsThe Profile- Excellent level of Swedish + German + English language (spoken and written)- Min. 1 year of experience in customer service/technical support on the phone- Team and customer oriented, able to work autonomously and in a team, excellent organization skills, problem solver, pro-active, dynamic and motivated- Very strong knowledge in MS Office (Excel and Outlook)The Offer - Salary based on level of experience (30.000 € – 35.000 € gross/year) + additional benefits - Career opportunities: workshops and training to develop your career- Working in a young and dynamic company which is constantly growing- International and multicultural environment- Shift work from Monday to Friday 7:00 AM to 6 PM (rotative)- Team building events and free beverages- Support in finding a flat in the city- Start date: to be confirmed Reference: TGS05 30.000 € - 36.000 € gross / year Permanent Full-time Information Technology Location/Germany/Baden-Wurttemberg Language/German Swedish Business Developer (Dutch) Fri, 21 Jul 2017 23:00:02 CEST 74172 http://www.europelanguagejobs.com/jobs/customer-service/business-developer-dutch-74172.html Blu Selection Barcelona Barcelona Spain Are you a Sales talent, driven and eager to generate new business for the company? Are you looking to develop your skills and career by working for one of the world’s leading hardware company?  Our client is an American multinational information technology company, developing and providing innovative hardware components for small to large enterprises across a wide range of industries.They are currently recruiting for Dutch speaking candidates for their international partner in Barcelona, to reinforce their multicultural sales team and growth their revenue on the Dutch market. The Job- Research your market, identify leads and conduct lead management- Identify and qualify prospects and decider-makers in the targeted companies - Detect High Business Opportunities - Once qualified, pass on the leads to the Sales Representatives to ensure consistent sales opportunities and follow up on the business opportunities until conclusion- Extract market information and stay up to date of trends- B2B relationship development and management- Follow up of sales opportunities until conclusion- Track, manage, and report your sales activity - Execute and achieve your sales targetsThe Profile- Native level of Dutch + excellent level of English- Previous experience in B2B Sales (Junior candidate with strong sales drive and affinity can be considered)- Dynamic and self-starter- Pro-active and motivated by targets- Professional attitude and business acumen- Eager to learn and further develop- Ability to adapt and communicate with high level executives- Excellent communication skills – both written and oral- Strong organization and prioritization skills- Do not give up attitude- Strong team spirit, willingness to support your co-workers when needed- Open-minded, willingness to work in a multicultural team and international environmentThe Offer- Opportunity to join a world’s leader in the technology industry- An international company with a multicultural environment (+20 nationalities)- Trainings, self-development program and career opportunities- A fun, rewarding and open minded team- A salary in line with Barcelona’s standard: from €17.000 to €22.000 per year (including bonus)- Long term position, job from Monday to Friday, standard office hours (39h/week)- Relocation Package provided for candidates from abroad (reimbursement of up to 500€ for flight tickets and accommodation for the first days upon arrival) Reference; HISR03 Permanent Full-time Customer Service Location/Spain/Barcelona Language/English Dutch e-Logistics Project Manager (French+German) Fri, 21 Jul 2017 23:00:02 CEST 74174 http://www.europelanguagejobs.com/jobs/information-technology/e-logistics-project-manager-frenchgerman-74174.html Blu Selection Ulm Baden-Wurttemberg Germany Job DescriptionFor one of our clients, an international IT company based in the South of Germany, we are currently recruiting a French and German speaking e-Logistics Project Manager.The Job- First point of contact in giving customer support to existing B2B clients- Answering any queries related to the business platform via phone and email- Writing reports and analyzing incoming queries and trying to solve them on your own- Creating effort analysis for client requests in close cooperation with the developer and IT infrastructure team- Creating new offers for the client and managing signed contracts for additional services to the existing productsThe Profile- Excellent level of French + German + English language (spoken and written)- Min. 1 year of experience in customer service/technical support on the phone- Team and customer oriented, able to work autonomously and in a team, excellent organization skills, problem solver, pro-active, dynamic and motivated- Very strong knowledge in MS Office (Excel and Outlook)The Offer - Salary based on level of experience (30.000 € – 35.000 € gross/year) + additional benefits - Career opportunities: workshops and training to develop your career- Working in a young and dynamic company which is constantly growing- International and multicultural environment- Shift work from Monday to Friday 7:00 AM to 6 PM (rotative)- Team building events and free beverages- Support in finding a flat in the city- Start date: to be confirmed Reference: TGS01 30.000 € - 36.000 € gross / year Permanent Full-time Information Technology Location/Germany/Baden-Wurttemberg Language/French German At Home- Swedish Customer Representative (Málaga) Fri, 21 Jul 2017 23:00:02 CEST 74193 http://www.europelanguagejobs.com/jobs/customer-service/at-home-swedish-customer-representative-malaga-74193.html SELLBYTEL Group Málaga Malaga Spain We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,...What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading. We are looking for Swedish speakers to be part of a top-quality team.You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.We offer:-Full-time (39 hours/week) contract-Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 16193.36Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team 18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Malaga Language/English Swedish Advertising Sales Executive (German) Fri, 21 Jul 2017 23:00:02 CEST 74203 http://www.europelanguagejobs.com/jobs/sales-marketing/advertising-sales-executive-german-74203.html Blu Selection Barcelona Barcelona Spain Are you a quality-oriented person with a background in online advertising and a sales affinity? Our client, an American leader in online display and advertising, is currently recruiting for German speaking candidates to join their international team in Barcelona. This company is looking for the best talent in sales and online advertising to provide their client with top quality services and solutions. The Job- Build up your client’s portfolio of both agencies and direct advertisers- Analyse their needs, introduce them to the advertising platform and benefits of the advertising solutions and convince them to use your services as part of their overall marketing plan- Build and maintain long-term relationships with all clients, nurturing them, upselling them and offering them the latest advertising solutions- Consistently deliver against revenue targets while delivering outstanding customer sales experience to the advertisers- Communicate with customers proactively, via phone and e-mailThe Profile- Native level of German + excellent command of English- Min. 1 year of experience in B2B sales or account management- Previous experience in and a passion for online advertising- Tenacity to get results and want to do well and progress- Strong analytical skills- Excellent communication skills – both written and oral- Ability to adapt quickly to changing environments and balance multiple priorities with ease- Strong team spirit and available to support co-workers when needed- Friendly, open-minded attitude and ability to work in a multicultural environmentThe Offer- The opportunity to join a worldwide American online company- An interesting job involving a variety of tasks- Integrate a fun and dynamic company, with multicultural colleagues (+20 nationalities)- Trainings, self-development program and career opportunities- A salary in line with Barcelona’s standard: €18.000 gross/year + €4.000 gross/year bonus- Long term position, job from Monday to Friday, standard office hours (39h/week)- Expat contract / 'Indefinido' contract offered depending on current residence- Relocation package provided for candidates from abroad (reimbursement of up to €500 for flight tickets and accommodation for the first days upon arrival) 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/German SOFORT Anfangen in Mailand als Kundenberater (m/w) Fri, 21 Jul 2017 23:00:02 CEST 74209 http://www.europelanguagejobs.com/jobs/agent/sofort-anfangen-in-mailand-als-kundenberater-mw-74209.html Gi Group Milan Lombardy Italy Als Kundenberater gewährleistest du die Zufriedenheit deutscher Kunden eines bekannten AutomobilherstellersDu repräsentierst das Unternehmen und bist ein professioneller Ansprechpartner bei Fragen rund um das Thema AutoAls Teil eines Teams managst du schriftliche und telefonische Anfragen, sowie die Administration vertraulicher DatenDu überzeugst durch sehr gute Deutsch und Englischkenntnisse sowie erste BerufserfahrungIm Idealfall bringst du technische Kenntnisse im Automobilbereich mit und kannst binnen weniger Wochen nach Mailand ziehenEin sicherer Umgang mit der gängigen PC Software ist für dich eine SelbstverständlichkeitDu hast die Möglichkeit fundierte Auslandserfahrung für mind. 6 Monate bei einem bekannten Automobilkonzern in Arese, bei Mailand, zu sammelnDer Standort zeichnet sich durch ein angenehmes Arbeitsklima und flexible Arbeitszeiten ausEs gibt einen kostenlosen Shuttleservice der dich von und zur UBahn Station bringt 18.000 € - 24.000 € gross / year Temporary Full-time Agent Location/Italy/Lombardy Language/German Customer Service Engineers (Austria) Fri, 21 Jul 2017 23:00:02 CEST 74218 http://www.europelanguagejobs.com/jobs/software-engineering/customer-service-engineers-austria-74218.html Xerox (not set) Vienna Austria Xerox ist weltweit führend im Dokumenten Management und bietet branchenweit das umfassendste Portfolio an Produkten, Dienstleistungen und Lösungen.Wir suchen in ganz Österreich nach 8 professionellen und berufserfahrenen Kundendiensttechniker/innen, die ab Jänner 2018 das Xerox Team verstärken.Die Bewerber und Bewerberinnen sollten über sehr gute technische Kenntnisse und kundenorientiertes Denken verfügen. Sehr gute Deutschkenntnisse sowie gute technische Englischkenntnisse setzen wir voraus.Durchführen von Installationen, Reparaturen und Wartungsarbeiten von digitalen Multifunktionsgeräten, SW- und Farbdrucksystemen beim Kunden vor Ort.Hauptverantwortlichkeiten:Installation und Wartung von Druckserver (Hard und Software).Durchführen von Remote Diagnosen und Remote Wartungsarbeiten bei vernetzten Systemen.Technische Beratung und Unterstützung der Kunden in Bezug auf Anwendung und Bedienung der Systeme.Laufende Kommunikation mit dem Kunden bzw. telefonische Hilfestellungen bei technischen Anfragen.  Fachliche AnforderungenHTL Abschluss in Elektrotechnik, MechatronikPC und NetzwerkkenntnisseEnglischkenntnisse (technisches Englisch)Exakte Dokumentation/AdministrationPersönliche AnforderungenKunden- und teamorientiertes DenkenHohe Lernbereitschaft und laufende WeiterbildungHohe Eigeninitiative und soziale KompetenzZeitliche Flexibilität (Bereitschaftsdienste) - Bereitschaft zu ÜberstundenKommunikationsstärke (aufgeschlossen im Umgang mit externen und internen Kunden und Kollegen)Zuverlässigkeit & SelbständigkeitSorgfältiger Umgang und Pflege des anvertrauten Firmenvermögens wie Ersatzteilbestand, Kundenlager, Retourwaren, Messgeräte, Werkzeuge, technische Unterlagen, Ausrüstung, Firmenfahrzeug...ReisebereitschaftFührerschein BFarbunterscheidungsvermögen (Ishihara-Test )  Unser AngebotFachspezifische Ausbildung für die zu betreuenden Produkte und darüber hinausEigenverantwortliche, herausfordernde TätigkeitDienstwagen mit privater NutzungDiäten, Smartphone, LaptopBezahlung je nach Erfahrung ab € 23.800,- bto pa 24.000 € - 30.000 € gross / year Permanent Full-time Software Engineering Location/Austria/Vienna Language/English German Spanish and English Gaming Support for Ubisoft, Lisbon (PT) Fri, 21 Jul 2017 23:00:02 CEST 74222 http://www.europelanguagejobs.com/jobs/Gaming/spanish-and-english-gaming-support-for-ubisoft-lisbon-pt-74222.html Ubisoft Lisbon Lisbon Portugal About us:We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services. Our client:Ubisoft Entertainment SA is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Just Dance, Tom Clancy’s video game series, Rayman, Far Cry and Watch Dogs. The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all platforms, including consoles, mobile phones, tablets and PCs. In the business of heroes Ubisoft is serious about fun! Responsibilities:To consistently provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native or near-native language by webmail.To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products.To consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to Ubisoft.Profile:Be native speaker in Spanish [C2 in CERF] and have a high level of English [C1 in CERF]Feel passionate about the gaming industry and be an active gamerShow strong logical thinking, good communication and team playerHave consumer oriented mind-set and willingness to provide the best serviceHigh level of IT technical knowledgeTechnical support experience is greatly appreciated5 reason to join us:Start an international career;You’ll be joining an award winning team;Possibility to work with prestigious brands;Be part of an innovative and forward thinking company;Lisbon is a great place to live and work. Temporary Full-time Gaming Location/Portugal/Lisbon Language/Spanish English German Customer Service Agent - Amsterdam Fri, 21 Jul 2017 23:00:02 CEST 74245 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-service-agent-amsterdam-74245.html Careertrotter Amsterdam North Holland Netherlands German Speakers are wanted for a German Customer Service job here in Amsterdam – The Cultural Capital of Europe! Of course, this isn’t your average customer service job – no, no this this German customer service job has a refreshing twist – No Targets! You will be responsible solely for delivering a positive customer experience to all customers via phone and email. It is important to note that as this is a growing company there currently isn't a relocation package so we are looking for you to already be living in the Netherlands or ok with supporting your own relocation.What will you do in this Customer Service Job?As a customer service agent within this team, you will be responsible for delivering the best of the best customer care to all customers via phone and email. You will manage any issues and complaints, document them within the internal system and where necessary, escalate the issue. Who will you be working for?How does it feel to work for a young but extremely fast growing online ecommerce platform? A company nearly 10 years old and on the up and up.They are based here in Amsterdam, the Netherlands but they do have a number of other office locations in exciting European cities. Right now, they are looking for German speakers interested in Customer Service.Who are we looking for?To successfully join the customer service team here in Amsterdam we are looking for you to have a near native level of German and a good level of English. Not forgetting that you will need excellent communication skills in both languages (written & verbal). 1 years previous customer service experience and bring your soft skills such as empathy and patience. Last but not least, you are ok with working shifts. Where would you be working?Amsterdam! The cultural capital city of the Netherlands that offers many well-known attractions. Amsterdam is an amazing city for anyone looking to live and work in a truly multicultural city right in the heart of Europe. Interview & Salary For the interview process, there are 3 simple steps involved (that we will help you with all the way). First you will be asked to write up a sample text in German to test your language skills. Secondly there will be a phone/Skype call with the recruiter and lastly there will be a face-to-face interview with the customer service team lead. In terms of salary, you can expect to earn €2000 gross per month along with many other benefits such as health insurance discounts, pension scheme and many more.  Near Native German Excellent English Good Written and Verbal communication skills 1 years previous customer service expereince €2000 gross per monthDiscounted Heath insurance Pension schemeBirthday Voucher   24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Netherlands/North Holland Language/English German Customer Service Representative with German Fri, 21 Jul 2017 23:00:02 CEST 74248 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-with-german-74248.html HomeAway Madrid Madrid Spain We are looking for a Customer Service Representative with German for a company leader in the travel industry. This person will be responsible for delivering a world-class customer experience for owners, travelers and property managers who contact the company. Customer Service experience and knowledge of German and English/Spanish required. As a Customer Service Representative with German, you will be working in the Customer Service division, reporting to the Team Leader. Your objective will be to deliver a world-class customer experience for clients.You will be responsible for:-Understand customers’ needs through excellent questioning skills-Manage incoming inquiries over the phone and email about products and services from owners, agencies, and travelers taking ownership to deliver an outstanding resolution to customers ensuring they are completely delighted, first time every time-Position relevant products or services to our customers-Committed to continually deliver new ways to help Owners succeed in their Holiday rentals business-Provide ideas to improve our customer experience There are 3 vacancies:-Full time 40h: Day shift Monday to Friday (09.00 am to 6.00 pm) -Full time 40h: Night Shift Monday to Sunday (11:00pm to 8:00am) with 2 days off-Part time 31h: 5h shift (18.00 pm to 23.00) and weekends 9 hours shift on the morning/afternoon or afternoon/evening (2 days off a week)We are looking for a person with the following qualifications, experience and skills:Qualifications-Fluent in German in addition to Spanish or English (Spoken and written)Experience-One or more year of customer service experience (in contact centers preferred but not essential) Skills-High standards of computer literacy and keyboarding skills-Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, etc.) Softskills-Focus on Customer Loyalty-Highly motivated, focused passionate about connecting to the customer-Strong verbal and written communication skills -Professionalism and team work-Maintain calmness under pressure-Attractive salary-Full permanent position-International environment 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Madrid Language/English German French speaking Customer Support Agent Fri, 21 Jul 2017 23:00:02 CEST 74249 http://www.europelanguagejobs.com/jobs/customer-service/french-speaking-customer-support-agent-74249.html Ubisoft CRC Newcastle Upon Tyne England - North East United Kingdom Ubisoft is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Just Dance, Tom Clancy’s video game series, Rayman, Far Cry and Watch Dogs. The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all popular platforms, including consoles, mobile phones, tablets and PCs. Job Purpose:To consistently provide solutions to our consumers and deliver an exceptional customer experience with every interaction.  To support all consumer contacts in the specified native language; using  webmail primarily, and potentially forums and social media in coordination with Community Managers.To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products,To consistently  look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to internal Production & Business teams.Mission: Monitor allocated territory queues to ensure SLA’s are met.Proficient in troubleshooting technical issues.To develop a deep knowledge of Ubisoft products and process.Provide first contact resolution of customer issuesTake personal ownership of customer requests and provide an out of this world level of support.Support community managers as and when required.Support new projects and the wider business as and when requiredProvide exceptional customer experience as measured through customer surveys and internal SLAs.Show flexibility to work shifts as needed with an understanding for the demands of the business and our consumers. Skills and Expertise: Strong technical ability– ability to troubleshoot effectively in a technical/PC/Gamer support environment.Good understanding of social media activity, Facebook, Twitter, Your TubeAn active gamerAn experience of Customer Support ticketing tools, a knowledge of Salesforce is a plus.Good spelling and grammarQuick thinker – work proactivelyGood communicatorTeam playerAble to work on own initiativeNative/mother tongue speaker in French We offer relocation package. The job is located in Newcastle-upon-Tyne, UK therefore you need to have the right to work in the UK. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/England - North East Language/English French Customer Service Representative with Dutch Fri, 21 Jul 2017 23:00:02 CEST 74251 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-with-dutch-74251.html HomeAway Madrid Madrid Spain We are looking for a Customer Service Representative with Dutch for a company leader in the travel industry. This person will be responsible for delivering a world-class customer experience for owners, travelers and property managers who contact the company. Customer Service experience and knowledge of Dutch and English required. As a Customer Service Representative, you will be working in the Customer Service division, reporting to the Team Leader. Your objective will be to deliver a world-class customer experience for clients.You will be responsible for:-Understand customers’ needs through excellent questioning skills-Manage incoming inquiries over the phone and email about products and services from owners, agencies, and travelers taking ownership to deliver an outstanding resolution to customers ensuring they are completely delighted, first time every time-Position relevant products or services to our customers-Committed to continually deliver new ways to help Owners succeed in their Holiday rentals business-Provide ideas to improve our customer experience Its a full time job (40 hrs): Monday - Sunday, with 2 days to rest that change every week. There are 8 shifts, the first one starts at 8:00am and end at 5:00pm. The last one starts at 1:00pm and finishes at 10:00pm.We are looking for a person with the following qualifications, experience and skills:Qualifications-Fluent in Dutch in addition to English (Spoken and written)Experience-One or more year of customer service experience (in contact centers preferred but not essential) Skills-High standards of computer literacy and keyboarding skills-Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, etc.) Softskills-Focus on Customer Loyalty-Highly motivated, focused passionate about connecting to the customer-Strong verbal and written communication skills -Professionalism and team work-Maintain calmness under pressure-Attractive salary-Full permanent position-International environment 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Madrid Language/English Dutch Customer Service Representative with French Fri, 21 Jul 2017 23:00:02 CEST 74252 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-with-french-74252.html HomeAway Madrid Madrid Spain We are looking for a Customer Service Representative with French for a company leader in the travel industry. This person will be responsible for delivering a world-class customer experience for owners, travelers and property managers who contact the company. Customer Service experience and knowledge of French and English required. As a Customer Service Representative, you will be working in the Customer Service division, reporting to the Team Leader. Your objective will be to deliver a world-class customer experience for clients.You will be responsible for:-Understand customers’ needs through excellent questioning skills-Manage incoming inquiries over the phone and email about products and services from owners, agencies, and travelers taking ownership to deliver an outstanding resolution to customers ensuring they are completely delighted, first time every time-Position relevant products or services to our customers-Committed to continually deliver new ways to help Owners succeed in their Holiday rentals business-Provide ideas to improve our customer experience There are 3 vacancies:-Full time 40h: Day shift Monday to Friday (09.00 am to 6.00 pm) -Full time 40h: Night Shift Monday to Sunday (11:00pm to 8:00am) with 2 days off-Part time 31h: 5h shift (18.00 pm to 23.00) and weekends 9 hours shift on the morning/afternoon or afternoon/evening (2 days off a week)We are looking for a person with the following qualifications, experience and skills:Qualifications-Fluent in French in addition to English (Spoken and written)Experience-One or more year of customer service experience (in contact centers preferred but not essential) Skills-High standards of computer literacy and keyboarding skills-Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, etc.) Softskills-Focus on Customer Loyalty-Highly motivated, focused passionate about connecting to the customer-Strong verbal and written communication skills -Professionalism and team work-Maintain calmness under pressure-Attractive salary-Full permanent position-International environment 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Madrid Language/French Customer Service Representative with French - Temporary Fri, 21 Jul 2017 23:00:02 CEST 74253 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-with-french-temporary-74253.html HomeAway Madrid Madrid Spain We are looking for a Customer Service Representative with French for a company leader in the travel industry. This person will be responsible for delivering a world-class customer experience for owners, travelers and property managers who contact the company. Native French in addition to fluent Spanish/English and experience in customer service is required.Our Client is a Company leader in the travel industry.As a Customer Service Representative with French, you will be working in the Customer Service division, reporting to the Team Leader. Your objective will be to deliver a world-class customer experience for clients.You will be responsible for:-Understand customers’ needs through excellent questioning skills-Manage incoming inquiries over the phone and email about products and services from owners, agencies, and travelers taking ownership to deliver an outstanding resolution to customers ensuring they are completely delighted, first time every time-Position relevant products or services to our customers-Committed to continually deliver new ways to help Owners succeed in their Holiday rentals business-Provide ideas to improve our customer experience   We are looking for a person with the following qualifications, experience and skills:Qualifications-Native French (C2) in addition to Spanish/English (Spoken and written)Experience-One or more year of customer service experience (in contact centers preferred but not essential) Skills-High standards of computer literacy and keyboarding skills-Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, etc.) Softskills-Focus on Customer Loyalty-Highly motivated, focused passionate about connecting to the customer-Strong verbal and written communication skills -Professionalism and team work-Maintain calmness under pressure-Attractive salary-Temporary positon (from August to December 2017)-International environment  Temporary Full-time Customer Service Location/Spain/Madrid Language/Spanish English French Customer and Technical Support Danish Market (M/F) - Lisbon Fri, 21 Jul 2017 18:11:38 CEST 74909 http://www.europelanguagejobs.com/jobs/customer-service/customer-and-technical-support-danish-market-mf-lisbon-74909.html Arvato Services Lisbon Lisbon Portugal Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then start working with us!For our business in LISBON, PORTUGAL we are currently looking for a Customer Service Representative (male/ female). The Customer Service Representative is responsible to provide customer service to our customers from end to end including technical & contractual support to customers of a World leading IT manufacturer.About us:We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.5 reason to Join us•    Start an International career;•    You`ll be joining an Award winning team;•    Possibility to work with prestigious brands;•    Be part of an Innovative and forward thinking company;•    Lisbon is a great place to live and work.Your responsibilities•    Respond to customer inquiries regarding service and product related inquiries•    Inform customer about specific products, services, policies and processes•    Troubleshoot and resolves customer issues•    Promote relevant customer productsYour profile•    Passion to service end-customers (B2C)•    Excellent communication skills & high focus on customer satisfaction•    Native language skills in Danish (verbal, reading, writing) + good in English (verbal, reading, writing)•    Customer service-orientated and a high focus on customer satisfactionYour experience & skills •    First work experience in Service Center or similar business•    Knowledge and experience in service center for IT products / services/ gaming sector•    Strong administration and organization skills•    Keen eye for detail to ensure high accuracy•    Very good PC skillsOur offer•    Excellent reputation as responsible employer with presence in Portugal for more than 50 years•    Relocation package•    Modern working environment at an attractive location in Lisbon with good public transport connection•    A welcoming and inclusive environment•    A team ready to help you develop and grow•    A multinational environment, different nationalities and cultures to work every day•    Competitive salary & bonus system  Temporary Full-time Customer Service Location/Portugal/Lisbon Language/English Danish Videogaming Technical Support Danish Market (M/F) Fri, 21 Jul 2017 18:08:29 CEST 74908 http://www.europelanguagejobs.com/jobs/customer-service/videogaming-technical-support-danish-market-mf-74908.html Arvato Services Lisbon Lisbon Portugal Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then start working with us!For our business in LISBON, PORTUGAL we are currently looking for a Customer Service Representative (male/ female). The Customer Service Representative is responsible to provide customer service to our customers from end to end including technical & contractual support to customers of a World leading IT manufacturer.About us:We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.5 reason to Join us• Start an International career;• You`ll be joining an Award winning team;• Possibility to work with prestigious brands;• Be part of an Innovative and forward thinking company;• Lisbon is a great place to live and work.Your responsibilities• Respond to customer inquiries regarding service and product related inquiries• Inform customer about specific products, services, policies and processes• Troubleshoot and resolves customer issues• Promote relevant customer productsYour profile• Passion to service end-customers (B2C)• Excellent communication skills & high focus on customer satisfaction• Native language skills in Danish (verbal, reading, writing) + good in English (verbal, reading, writing)• Customer service-orientated and a high focus on customer satisfactionYour experience & skills• First work experience in Service Center or similar business• Knowledge and experience in service center for IT products / services/ gaming sector• Strong administration and organization skills• Keen eye for detail to ensure high accuracy• Very good PC skillsOur offer• Excellent reputation as responsible employer with presence in Portugal for more than 50 years• Relocation package• Modern working environment at an attractive location in Lisbon with good public transport connection• A welcoming and inclusive environment• A team ready to help you develop and grow• A multinational environment, different nationalities and cultures to work every day• Competitive salary & bonus system Temporary Full-time Customer Service Location/Portugal/Lisbon Language/English Danish Italian Customer Support (Home Office - Part-time) Fri, 21 Jul 2017 16:48:51 CEST 74907 http://www.europelanguagejobs.com/jobs/customer-service/italian-customer-support-home-office-part-time-74907.html Alphanumeric Systems UK (not set) Portugal Please note: you have to be already located in (or relocate to) Portugal in order to have this job.Descrição da OfertaAt Alphanumeric Systems we measure our success by the success of our clients. From our origins in 1979, we have evolved to become an innovative provider of business productivity services, focusing on three major areas: Technology, Knowledge, and People.We provide key IT solutions to ensure maximum performance, and reduce the amount of time spent reacting to issues. Our effective and flexible learning tools enable customers to quickly train any workforce. And our strategic personnel sourcing and process streamlining solutions drive performance within the organization. All of this is engineered to empower our clients to meet and exceed their most fundamental business goals.Currently, we are looking for a Italian Level 1 Service Desk to work from home in Portugal, 30 hours / week. Your main responsibilities will be to provide Service Desk support to external customers and users, receive, document and track all incoming customer or user calls for immediate remedy and closure, utilize computer and database information to update status, and serve as the single point of contact for incidents, including owning the call through closure. REQUIRED SKILLS- Must be 100% fluent in English and in ITALIAN- Exceptional problem solving and organizational skills- Excellent analytical and problem solving skills.- Customer Service orientation- Motivated self-started, proactive with initiative to work and learn- Education in computer science or related degree- Able to assist a two weeks training in Oerias.- Able to work on rotating shifts- With work permitWHAT YOU WILL GETYou will get the chance to work in an international company, getting four weeks of training, and the chance to build a career in an American company. You will get a competitive salary, plus social benefits as ticket restaurant and private health insurance, connection package, work from home program and laptop and screen. If you are looking to a new challenge in your career, this is your chance!Remember to send your resume in English  To negotiate Partial - Indifferent Customer Service Location/Portugal/ Language/English Italian JavaScript Developer (React.JS) Fri, 21 Jul 2017 16:11:52 CEST 74906 http://www.europelanguagejobs.com/jobs/Other/javascript-developer-reactjs-74906.html TAGMATIX360 LTD (not set) Madrid Spain · JavaScript SPA’s (React/Riot) & associated libraries (esp. Redux).· Vanilla JavaScript / ES6.· Node.js / npm, & related frameworks & build tools (inc. Gulp, Webpack, Babel, Express, Hapi).· CSS3 / Sass, & associated methodologies (BEM / OOCSS).· JS unit & integration testing tools and frameworks (cucumber, mocha, webdriver, etc.).· CI tools (Jenkins, CircleCI).· Tools and processes common to agile development teams (Jira, Gihub, Gitflow).· Integration with RESTful APIs. Permanent Full-time Other Location/Spain/Madrid Language/English German speaking vacancies-Relocation to Ireland Fri, 21 Jul 2017 15:45:31 CEST 74905 http://www.europelanguagejobs.com/jobs/customer-service/german-speaking-vacancies-relocation-to-ireland-74905.html DK Global Recruitment A Ireland DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Responsibilities•    Phoning customers from existing customer database •    Manage a database of unassigned accounts •    Calling customers from existing mail orders received •    Entering orders on database and Up-selling live to customers •    Participation in product projects when required •    Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products •    Verifying the order and customer details on-line •    Any other duties/projects as directed by Senior Management •    Fluent in German and good English•    Previous experience in sales •    Skilled negotiator •    Energetic, self-starter, interpersonal skills, with a focus on listening and questioning skills •    Self-motivated and goal oriented •    Strong customer service and the desire to be successful exceed targets and integrate into a team-based organization •    Good team player  •    Salary (paid Weekly)•    High Commission in Sales (paid Weekly)•    Great working Hours- Monday to Friday-No Shift Work•    Training with on-going Coaching and Support•    Paid Holidays•    Relocation package •    Parking •    Vouchers •    Staff discount •    Sports & Social Club •    Fun EnvironmentWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.   24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Ireland/ Language/English German Senior Corporate Travel Consultant w/ Native English Fri, 21 Jul 2017 15:35:40 CEST 74904 http://www.europelanguagejobs.com/jobs/tourism/senior-corporate-travel-consultant-w-native-english-74904.html Babel Profiles Barcelona Barcelona Spain Do you see yourself working with international business clients arranging their trips all around the world? If this excites you and you are a Native English speaker with working knowledge of Amadeus and/or Sabre – this job is waiting for you!Our client is a well-known international company, leader in the Tourism sector and present in nearly 120 countries. They are looking for enthusiastic customer oriented individuals with a real passion for the travel industry who can offer an all-round extraordinary business travel experience, devoting themselves to optimum travel consultancy and being the leaders within their field. As a Corporate Travel Consultant, your responsibilities include: - Booking air/rail/ferry/hotel/car and other related services on or- Finding the best deals available for your client according to the company processes and preferred suppliers- Building a positive experience that ends with a high customer satisfaction- Assisting all your clients during their trip with Visa/Clearance of invoices, refunds or cancellations Key Languages:- Native level of English- Advanced level of German, French or Dutch would be a plusCore Skills/Experience:- Minimum 3-4 years of working experience of Amadeus GDS or Sabre GDS- Working experience in the travel industry- Experience in Customer Relations- Excellent oral and written communication skills- Dedicated and positive attitude- Quality and result oriented What's on Offer:- Permanent contract- Competitive fixed salary plus an interesting overtime bonus- Additional training courses (Amadeus/Sabre)- International working environment- Working-hours: 16h-23h- Possibility to become part of a dynamic team in a stable and well-known company- NOTE: There is the possibility of working home-based after min. 1 year Permanent Intensive day - Evening Tourism Location/Spain/Barcelona Language/English French German Kundenberater für die Tourismusbranche Fri, 21 Jul 2017 15:22:17 CEST 71172 http://www.europelanguagejobs.com/jobs/agent/kundenberater-fuer-die-tourismusbranche-71172.html Teleperformance Portugal Lisbon Lisbon Portugal Sind Sie reisebegeistert?Machen Sie sich jeden Tag zu einem neuen Ziel und verstärken Sie unser Team. Sie können sich drauf freuen, Reisenden bei ihren Buchungen zu unterstützen und Sie vor, nach und während Ihrer Reise zu betreuen.Mehr als 700 deutschsprachige Kollegen warten auf Sie.Wir unterstützen weltbekannte Unternehmen aus der Tourismus-Welt wie Expedia, Voyage Privé, Sixt und Intercontinental Hotels.AufgabenInbound Kundenberatung bei Fragen zum Flug, Hotel und Mietwagen sowie anderen Dienstleistungen aus dem Bereich Tourismus;Hilfreicher und effektiver Service, falls die Kunden vor oder während ihrer Reise Unterstützung benötigen;Professionelle Verwaltung von Buchungsänderungen, Anpassungen, Reklamationen sowie jeglichen anderen Kundenanliegen;Telefonische Buchung von Dienstleistungen (bei eingehenden Kundenanrufen).Hervorragende Deutschkenntnisse in Wort und Schrift;Gute Englischkenntnisse;Gute allgemeine Computerkenntnisse und Schreibgeschwindigkeit;Leidenschaft für Reisen sowie gute allgemeine Geografiekenntnisse;Ausgezeichnete Kommunikationsfähigkeit, Teamgeist und Empathie;Kenntnisse in der Tourismusbranche (bevorzugt);Erfahrung in der telefonischen Kundenberatung / Call Center (bevorzugt);EU-Bürgerschaft oder Arbeitsgenehmigung für Portugal.Start einer Karriere im Ausland;Zusammenarbeit mit Marktführern aus der Tourismusbranche;Intensive Ausbildung und Einarbeitungsphase;Langfristige Weiterbildungsmöglichkeiten;Staatliche Krankenversicherung ab Vertragsunterschrift;Private Krankenversicherung nach 6 Monaten Betriebszugehörigkeit;Unterkunft in einer Teleperformance Wohnung in Lissabon;Flugkostenrückerstattung;Kostenloser jährlicher Flug in die Heimat;Kostenfreie Portugiesischsprachkurse, Wassersportaktivitäten, Soft-Trekking und vieles mehr für alle Interessenten. To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English German Deutschsprachige Kundenberatung - Arbeiten in Portugal Fri, 21 Jul 2017 15:22:05 CEST 44775 http://www.europelanguagejobs.com/jobs/agent/deutschsprachige-kundenberatung-arbeiten-in-portugal-44775.html Teleperformance Portugal Lisbon Lisbon Portugal Wir unterstützen Sie beim Umzug!Sind Sie ein Teamplayer? Zählen Sie die Fähigkeit zur Problemlösung und Empathie zu Ihren Stärken?Dann werden Sie Teil unseres Teams!Nutzen Sie die Chance zum Start einer Karriere im Ausland. Für Bewerber aus ganz Europa bieten wir unter anderem eine Unterkunft in einer Firmenwohnung, die Rückerstattung der Flugkosten nach Lissabon, einen jährlichen Flug in die Heimat, sowie vielseitige Unterstützung vor Ort.Wir unterstützen weltbekannte Unternehmen wie Facebook, Nintendo, ASOS oder Expedia.Ihre AufgabeOb online oder am Telefon werden Sie für unsere Kunden zum ersten Ansprechpartner. Es erwarten Sie vielfältige, abwechslungsreiche Aufgabenstellungen aus dem Bereich Kundenbetreuung.Abhängig vom Auftraggeber agieren Sie in unterschiedlichen Branchen und befassen Sich mit folgenden Themen:Kundenberatung bei der Buchung von Dienstleistungen;Unterstützung bei Anliegen zu Zahlungsvorgängen und Fragen zu Kundenaccounts;Garantie eines hilfreichen und effektiven Service im Technical Support;Professionelle Verwaltung von Anderungen, Anpassungen, Reklamationen sowie jeglichen anderen Kundenanliegen.Hervorragende Deutschkenntnisse in Wort und Schrift;Grundlegendes Verständnis der englischen Sprache;Gute Computer- und Internetkenntnisse;Ausgezeichnete Kommunikationsfähigkeit, Teamgeist und Empathie;Flexibilität und Belastbarkeit;Erfahrung in der telefonischen Kundenberatung / Call Center (bevorzugt).Start einer internationalen Karriere in einem multikulturellen Umfeld;Intensive Ausbildung und Einarbeitungsphase;Langfristige Weiterbildungsmöglichkeiten;Staatliche Krankenversicherung ab Vertragsunterschrift;Private Krankenversicherung nach 6 Monaten Betriebszugehörigkeit;Unterkunft in einer Teleperformance Wohnung in Lissabon;Flugkostenrückerstattung;Kostenloser jährlicher Flug in die Heimat;Kostenfreie Portugiesischsprachkurse, Wassersportaktivitäten, Soft-Trekking und vieles mehr... To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English German Senior Business Developer w/ Native level of Polish Fri, 21 Jul 2017 15:01:08 CEST 74903 http://www.europelanguagejobs.com/jobs/IT_Sales-Lead-Generation/senior-business-developer-w-native-level-of-polish-74903.html Babel Profiles (not set) Spain - Passion for our work and driven to excel in what we do. What can we learn from you? - Are you passionate about IT? Do you consider yourself humble and eager to learn? Are you looking to challenge yourself to develop alongside a fast-growing and international company? If you are sales-minded and you would like to empower businesses all over the world, making a difference in the new HUB in Barcelona, this is your chance!Our client helps organizations to optimize software availability, compliance and cost savings through the delivery of Software Asset Management solutions. With their solutions, they are helping over 6000 organization worldwide, in over 11 million devices. They are the largest and most successful dedicated developer of SAM solutions with staff all over the world in 17 regional locations. To sustain the explosive growth (revenue growth of more than 60% the past years), they are looking for sparkling talent for their new EMEA HUB in Barcelona. As a Business Sales Development Representative, your responsibilities include:- Following the training and getting a thorough understanding of the business, the products and its (cost saving) advantages for companies worldwide- Generating and qualifying leads, contacting possible target companies over the by phone, internet marketing, demos, webinars, trade shows, industry and target account lists- Proactively developing potential sales leads by outbound cold calling- Consistently generating new leads and increase pipeline at or above quota within the DACH region- Identifying needs and proposing the appropriate products, offering the adequate solution- Systematically follow-up on all qualified leads and document your interactions- Managing your pipeline of clients, providing an excellent service- Build relationships with prospects and internal stakeholders to grow and increase pipeline- Always staying in contact with your field sales colleagues within the designated countries- Bring your thinking, strategies, and ideas to advance your company’s values, culture, and vision for the future- Meeting and exceeding your individual and team sales targetsKey Languages:- Native level of Polish- Excellent level of English, both in speaking and writingCore Skills/Experience:- Excellent communication and customer service skills and a confident phone manner- Evidence that you are a Top Producer (Over Quota, President’s Club and/or results that would put you in the top 10% of your peers)- Strong business acumen and technology savvy- Proven history of analyzing situations, employing creative and effective decision making to solve problems and achieve results- Experience with Salesforce would be a plus- A Self-starter; motivated; energetic; you can roll up your sleeves to deliver on objectives- Strong sales-spirit and willingness to succeed- Solid analytical and negotiation skills- Positive attitude - Eager to learn from and with your team- Energy and enthusiasm- Humbleness - Passion for great workWhat´s On Offer:- Permanent contract- Interesting salary + commissions- Extensive training - Ticket Restaurant- Private health insurance- Centrally located offices- International career development opportunities Permanent Full-time IT Sales/Lead Generation Location/Spain/ Language/Polish Recruiter (French) Fri, 21 Jul 2017 14:58:09 CEST 74902 http://www.europelanguagejobs.com/jobs/human-resources/recruiter-french-74902.html Blu Selection (not set) Barcelona Spain Job DescriptionAre you result oriented with a do not give up attitude and not afraid to pick up the phone? Then check this out!For one of our clients, an international company, we are currently looking for a dynamic and high energy Recruiter!In this role, you will be actively looking for candidates for companies with high volume recruitment across all profiles and industries (from IT, Engineering, Call Centre, HR, Sales, etc.)- Job qualification and participation in the briefing with the client- Job posting on the various job boards- Active candidates search on various channels: database, LinkedIn search, etc.- CV Pre-screening- Booking and arranging face to face interviews with the recruitment consultant- Preparation of shortlists- Reference check- Feedback management- Back-office duties The Profile- Graduated with a Master Degree- French native level + excellent level of English- First experience in a B2B environment is a plus- Pro-active and do not give up attitude- Ability to work under pressure and handle volume (candidate’s applications, calls, etc.)- Result and KPI’s oriented- Ability to work independently and as part of a team- Excellent communication skills- Rigorous and details oriented (ability to handle the administrative part of the job as well)- Willingness to build a career and commit for the long term The Offer- An international and growing company- A job with fun, challenges and learning opportunities- A dynamic and team oriented environment- The opportunity to work in a fast paced environment- Salary of 18.000€ per year + bonus + additional benefits- Start date: July 2017 Reference: GPR01 18.000 € - 24.000 € gross / year Permanent Full-time Human Resources Location/Spain/Barcelona Language/French Gamer Support with Portuguese and English for Supercell Fri, 21 Jul 2017 14:50:42 CEST 74901 http://www.europelanguagejobs.com/jobs/customer-service/gamer-support-with-portuguese-and-english-for-supercell-74901.html TELUS International Europe Sofia Sofia Bulgaria TELUS International Europe is a BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services for global customers in over 35+ languages since 2004. The company has over 2 600 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England).  You are a tech person and love playing app games!You are excited about the results that you achieve and eager to share yourexperience with other people like you!The good news is that you can do it here!If you have excellent level of Portuguese and very good level of English, discover the opportunities that we offer!WE OFFER:Stable job – we offer permanent labor contractsRent allowance - accommodation provided for the whole period while working in our company Transportation allowanceMeal tickets shall be granted monthlyExtremely flexible working time, working on shifts, based on your schedule;Only written support while playing Boom Beach, Hay Day & Clash of Clans;Supportive work-life balance policiesExcellent multinational business environmentContinuous support, personal and professional development* Only candidates eligible to work in Europe will be contacted Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Portuguese Nail Technician in Qatar (Beauty center) Fri, 21 Jul 2017 14:48:49 CEST 74900 http://www.europelanguagejobs.com/jobs/tourism/nail-technician-in-qatar-beauty-center-74900.html ClarusApex (not set) Doha Qatar Nail Technician in Beauty Center, Doha, Qatar is open now. A place with the strong emphasis on improving the professionalism of the beauty industry.About Employer:This brand has been made instantly recognizable across 15 countries in the Middle East and North Africa by its beautifully designed, well-appointed showrooms. All 100 showrooms and offices are strategically located in the major cities of the Middle East and North Africa region and are equipped with highly reliable logistics and back-up service systems. The tasteful decor and modern design of the showrooms are indicative of the progressive spirit of the company. Spacious aisles are lined with well-stocked, carefully labelled shelves and equipment is aesthetically presented.  Tasks and Challenges:Prepare and teach assigned courses in accordance with course outlines and published course schedule.Maintain accurate records for each course taught.Prepare, review, and update course outlines on a regular basis.Recommend and assist with curriculum revisions as necessary. Core values:Their strategies go beyond increasing their sales and client base. They also place a strong emphasis on improving the professionalism of the beauty industry. To achieve this, they have established a state-of-the-art training center that is professionally equipped to familiarize trainees with the latest methods and techniques in the hair and beauty business.Benefits and allowances:Net Salary Package - $2700- 4000 (can vary depending on experience).Full expat package valuable approximately 1000$, including:visa tickets medical insurance housing allowance company transport or transport allowance Key Competencies and Essential Skills: Relevant Qualification and Working experience 2 years in Similar Position\ to have teaching skills Proficiency in English Good to have: Strong Self-Management Skills Work Ethics Critical Thinking Project/Service based Full-time Tourism Location/Qatar/Doha Language/English Job for German Speakers in Greece - Quick interviews Fri, 21 Jul 2017 14:43:48 CEST 74899 http://www.europelanguagejobs.com/jobs/agent/job-for-german-speakers-in-greece-quick-interviews-74899.html DK Global Recruitment Athens Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Responsibilities•    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor•    C1 level German +  good English•    Candidate must have European nationality•    Very good  knowledge of computers •    No previous work experience required •    Willing to relocate to Athens, Greece or Sofia, Bulgaria or Dundalk, Ireland•    Enjoy talking with people by phone and emails •    Able to work in fast- pace  and competitive atmosphere  •    Excellent Basic Salary •    Relocation support•    Training provided (paid)•    International working environmentWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to candidates are free of charge Less than 18.000 € gross / year Project/Service based Full-time Agent Location/Greece/ Language/English German Accountant (Austrian) Fri, 21 Jul 2017 14:42:15 CEST 74898 http://www.europelanguagejobs.com/jobs/Accountant-Qualified/accountant-austrian-74898.html Blu Selection (not set) Barcelona Spain Job Description Our client is a British sports company with offices in over 80 locations worldwide. For their office in Barcelona they are currently looking for a German/Austrian speaking Accountant with experience with the Austrian Commercial Code (HGB).The JobYour responsibilities will include:Monthly and annual financial statementsAccounting checksBank bookingsMonitoring compliance with the authorizing powers and proceduresAccount clarificationInternal and external communicationThe ProfileNative level of German + fluent level of EnglishMinimum 1-2 years of experience in a similar positionExperience working with the Austrian Commercial Code (HGB) and IFRS standardsMS Office skillsAffinity for sports and fitnessA team player with a high level of energyMotivated and proactive attitudeThe OfferAttractive salary package based on experience + additional benefitsPermanent contractCareer opportunitiesAn international working environmentStandard office hours from Monday to Friday (9:00-18:00)Start date: ASAPReference: PH01 30.000 € - 36.000 € gross / year Permanent Full-time Accountant - Qualified Location/Spain/Barcelona Language/German Teamleiter System-Administration (m/w) Ref.-Nr.: 25536 Fri, 21 Jul 2017 14:39:33 CEST 74897 http://www.europelanguagejobs.com/jobs/information-technology/teamleiter-system-administration-mw-ref-nr-25536-74897.html Allgeier Experts Pro GmbH Frankfurt Germany Ihre Aufgaben- Überwachung der zentralen Management Konsole- Koordination von Changes nach vorgegebenem Drehbuch- Führen eines Betriebslogbuches- Planung und Sicherstellung des Schicht- und Urlaubsplanes- Erster Ansprechpartner für den Arbeitgeber für organisatorische, fachliche und strategische Themen- Erstellung und Durchführung von wöchentlichen Status Reviews mit der Abteilungsleitung- Sicherstellung der vereinbarten Leistungserbringung- Überwachung der zentralen Management Konsole- Koordination von Changes nach vorgegebenem Drehbuch- Führen eines Betriebslogbuches- Planung und Sicherstellung des Schicht- und Urlaubsplanes- Erster Ansprechpartner für den Arbeitgeber für organisatorische, fachliche und strategische Themen- Erstellung und Durchführung von wöchentlichen Status Reviews mit der Abteilungsleitung- Sicherstellung der vereinbarten LeistungserbringungIhr Profil- Abgeschlossene Berufsausbildung im IT-Umfeld oder vergleichbare Qualifikation- Mehrjährige einschlägige Berufserfahrung im genannten Aufgabengebiet- Vertiefte Kenntnisse und Erfahrung im Betrieb eines Rechenzentrums- Arbeiten nach ITIL- Prozessen insbesondere Change, Release, Incident und Event Management- Teamfähigkeit und gutes Kommunikationsvermögen- Selbständiges, verantwortungsbewusstes und kundenorientiertes Arbeiten- ZuverlässigkeitWir bieten - Tarifverträge nach iGZ / DGB- Wir zahlen ein fixes und i.d.R. übertarifliches Monatsgehalt (auf Basis 40 Std./Woche)- Der Urlaubsanspruch ist gestaffelt zwischen 24-30 Tagen - je nach Dauer der Betriebszugehörigkeit- Sie erhalten volle Lohnfortzahlung bei Urlaub und im Krankheitsfall- Wir zahlen Zuschläge für Sonn- und Feiertage, Nachtarbeit sowie Urlaubs- und Weihnachtsgeld- Sie haben einen festen Ansprechpartner in unserer Niederlassung, der Sie betreut- Regelmäßig stattfindende Mitarbeiterveranstaltungen- Profitieren Sie von Prämienprojekten wie z.B. „Mitarbeiter werben Mitarbeiter“- Als Mitarbeiter erhalten Sie exklusive Rabatte im Allgeier Einkaufsportal Permanent Full-time Information Technology Location/Germany/ Language/German Sales Specialist (GE or SW or DK) Fri, 21 Jul 2017 14:35:31 CEST 74896 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/sales-specialist-ge-or-sw-or-dk-74896.html Blu Selection Barcelona Barcelona Spain Do you have strong business acumen and sales affinity? Are you looking to develop your skills and career by working for one of the world’s leading hardware company?  Our client is an American multinational information technology company, developing and providing innovative hardware components for small to large enterprises across a wide range of industries.They are currently recruiting for German, Danish or Swedish speaking candidates for their international partner in Barcelona, to reinforce their sales team and growth their revenue on their assigned market. The JobAs a Sales Representative, you will have full responsibility of your market and portfolio of clients, reporting to the Sales Manager. The main tasks include:- Understand your market: research leads, identify and qualify potential clients- Bring new ideas to develop, enhance and grow the market- Respond and provide information and advice on client’s inquiries- Prepare and present contract proposals- Understand the position and needs of the clients and tailor your services and solutions accordingly- Ensure clients’ satisfaction and create long term relationships- Accomplish your tasks in a timely manner and report results to your manager- Track, manage, and report your sales activity - Execute and achieve your sales targetsThe Profile- Native level of German, Danish or Swedish + excellent level of English- Previous experience in B2B Sales (Junior candidate with strong sales drive and affinity can be considered)- Dynamic, motivated and self-starter- Open-minded, willingness to work in a multicultural team and international environment (+20 different nationalities)- Excellent communication skills – both written and oral- Strong organization and prioritization skills- Professional attitude and business acumen- Ability to adapt and communicate with high level executives- Ability to negotiate and influence- Strong team spirit and willingness to support your co-workers when neededThe Offer- Opportunity to join a world’s leader in the technology industry- An international company with a multicultural environment- Trainings, self-development program and career opportunities- A fun, rewarding and open minded team- A salary in line with Barcelona’s standard: from €17.000 to €24.000 gross/year (including bonus)- Long term position, job from Monday to Friday, standard office hours (39h/week)- Expat contract / 'Indefinido' contract offered depending on current residence- Relocation Package provided for candidates from abroad (reimbursement of up to 500€ for flight tickets and accommodation for the first days upon arrival) 18.000 € - 24.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Spain/Barcelona Language/German Danish Swedish German speaker, work in Europe (VISA PROVIDED) – Apply now! Fri, 21 Jul 2017 14:33:02 CEST 63017 http://www.europelanguagejobs.com/jobs/agent/german-speaker-work-in-europe-visa-provided-apply-now-63017.html Mgi Recruitment Brno Czech Republic Our client is a leading European Airline company that is looking for new team members for the constant growing business.Brno is the second largest city of the Czech Republic. It has a thousand year old history with a number of Baroque and Renaissance buildings.Your Responsibilities:• Handling telephone calls regarding flight connections and reservations;• Providing services for a variety of different programmes;• Assisting telephone check-ins;• Ticket sales assistance.• Fluent in German and English;• Additional foreign language is an advantage;• Good communication skills;• Basic knowledge of PCs;• Ability to work in a fast-paced and busy environment.• Visa Provided - the client will help you to get all the necessary documents;• Attractive Salary + Bonus + Meal Vouchers + Accommodation;• Performance-based bonus system;• Work in a multinational team (over 30 nationalities) and dynamic organization;• Possibility to attend further training abroad;• Relocation package provided;• Discount in Flights to anywhere! Permanent Full-time Agent Location/Czech Republic/ Language/English German Do you speak German? Fri, 21 Jul 2017 14:32:27 CEST 59651 http://www.europelanguagejobs.com/jobs/agent/do-you-speak-german-59651.html Fujitsu (not set) Lisbon Portugal Fujitsu is a world IT leader in hardware and IT services business. Fujitsu Global Delivery Center in Lisbon provides 24/7 IT services, in 23 different languages to multiple companies from different sectors, on a very rewarding and vibrant multicultural environment.We are growing day by day and we owe our success to each one of our employees. Without them, none of this would be possible.We are now recruiting Service Desk Agents – 1stLine support to provide technical assistance to users via email or phone.Do you want to join a multicultural, dynamic and enthusiastic team of over 1300 colleagues from all over the world?If you are looking for:- Career progression opportunities- A dynamic, international and multicultural environment- Recognition and RewardsAnd if you are:- Motivated- An excellent communicator- A Team player- Ambitious- Interested in the IT world- Fluent in German and EnglishThis job is perfect for you!We offer:- Very competitive salary, bonuses and benefits package- Training, support and internal career progression plan- Employment contract directly with Fujitsu- Excellent facilities centrally located near a wide range of public transports(Please attach your CV in English detailing language skills and availability) Project/Service based Full-time Agent Location/Portugal/Lisbon Language/English German Inbound Sales Representative (German/Swedish) Fri, 21 Jul 2017 14:31:35 CEST 74895 http://www.europelanguagejobs.com/jobs/sales-marketing/inbound-sales-representative-germanswedish-74895.html Blu Selection Barcelona Barcelona Spain Do you have good sales skills and like to advise people in their buying decisions? Are you looking to find a stable and rewarding job opportunity in Barcelona by working for one of the world’s leading hardware company? Our client is an American multinational information technology company, developing and providing innovative hardware components for small to large enterprises across a wide range of industries. They are currently recruiting for German and Swedish speaking candidates for their international partner in Barcelona, to reinforce their inbound sales team and provide quality services to their customers on the German and Swedish market. The Job- Handle inbound calls- Identify sales opportunities, discuss the need of the customers and close the sales- Identify opportunities for cross-selling and upselling in order to increase revenues- Optimise general revenue, margin, number of units sold, and price per order- Make outbound calls to follow up on customers' demands and make quotes for them- Keep your commercial knowledge high- Ensure that your personal knowledge of the products is up to date- Keep track of contacts in the CRM systemThe Profile- Native level of German or Swedish + excellent command of English- Previous relevant experience in sales or affinity with sales- Service, customer and quality-minded- Strong ability to identify customer needs, excellent listening and qualifying skills- Knowledge of cross-selling and up-selling techniques- Curious and eager to learn- Ability to speak with a diverse business audience- Strong team player, flexible and friendly attitude- Interest / affinity in IT or technologiesThe Offer- Opportunity to join a world’s leader in the technology industry and develop your sales skills- An international company with a multicultural environment (+20 nationalities)- Trainings, self-development program and career opportunities- A fun, rewarding and open-minded team- A salary in line with Barcelona’s standard: from €17.000 to €24.000/year (including bonus)- Long-term position, job from Monday to Friday, standard office hours (39h/week)- Expat contract / 'indefinido' contract offered depending on current residence- Relocation package provided for candidates from abroad (reimbursement of up to €500 for flight tickets and accommodation for the first days upon arrival) 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/German Swedish Sales Career in Barcelona – Swedish speakers required Fri, 21 Jul 2017 14:29:08 CEST 74894 http://www.europelanguagejobs.com/jobs/sales-marketing/sales-career-in-barcelona-swedish-speakers-required-74894.html Mgi Recruitment Barcelona Barcelona Spain You will represent the TOP EMPLOYER in the world, joining its Sales team In Barcelona,an amazing city where you enjoy its people, cuisine, beaches, architecture and art.As an Account Executive, your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your influencing and relationship-building skills, you will acquire new customers by providing strategic guidance on how to start a successful online advertising campaign. You anticipate how decisions are made, persistently explore and uncover the business needs of your clients and understand how the company’s range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.?      Serve as a trusted consultant with customers to onboard their online advertising campaigns?      Consistently deliver against assigned quota, while prioritizing and delivering outstanding customer sales experience?      Provide strategic recommendations to customers in order to achieve their business goals, including upselling additional products and platform features.Requirements:?      2+ years sales or marketing experience with a proven record of achieving sales goals.?      University Degree or equivalent practical experience?      Unbeatable communication skills, both oral and written?      Native level of Swedish?      Strong presentation, analytical and problem solving skills?      Must be technically advanced with expertise in cloud-based services, social media, computers, mobile devices, and more importantly, how they all work together.Benefits:3 weeks of intense introduction training on the company’s products and specific sales training. All training will be conducted in English and will take place during normal working hoursA permanent presence of coaches who will facilitate your personal and professional developmentContinuous training and certifications within company’s productsBi-weekly, monthly or quarterly contestsEmployment with the world's largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentMonthly salary with aggressive performance-based bonusDynamic business casual environment with colleagues of all ages gathered in a highly-motivated teamMonday to FridayLong Term ContractRelocation PackageOffice location surrounded by the sea. 24.000 € - 30.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English Swedish German in Dublin? Work for the best! Inside Sales Agent Fri, 21 Jul 2017 14:23:11 CEST 66900 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/german-in-dublin-work-for-the-best-inside-sales-agent-66900.html Mgi Recruitment Dublin Ireland Are you looking for a Professional Challenge? Become an Inside Sales Representative!Our client is an a one of the world biggest company and a leader of its business. It is an American multinational technology company that develops, supports and sells computer software, consumer electronics and personal computers and services.As an Inside Sales Representative, you will be part of an award winning sales and business development team for one of the fastest growing companies.You will work in sales for the biggest IT company in the world. Don’t miss this opportunity!Location: Dublin, IrelandYou've probably heard that Guinness tastes better in Dublin (fresh from the factory), but what you may not know is that Dublin is a perfect destination for the whole family.Go through the historic buildings including Dublin Castle, and imposing St Patrick’s Cathedral, founded in 1191. Get lost in the city parks including landscaped St Stephen’s Green and huge Phoenix Park, containing Dublin Zoo.Responsibilities:• Contacting existing customers via telephone and email on a daily basis;• Consulting with clients to provide the best solution for their business goals;• Building customer relationships and managing accounts growing strategic relationships;• Using existing client data to provide custom recommendations tailored to client goals;• Processing orders set by the customer regularly; • Fluent German speaker;• High school diploma required;• One year experience in Sales;• Highly motivated and goal-oriented;• Good IT skills. EU citizenship or valid VISA/work permit is mandatory• Up to 10-15% bonus based on performance;• Excellent relocation package (includes flight + Up to 7 nights' hotel accommodation);• Continuous paid training on the latest technology;• Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements;• 29 days holiday entitlement + extra entitlements;This position is not for you but you know someone who could be interested? Why not refer a friend and we will give you €150 if their application is successful!  Permanent Full-time IT Sales/Inside Sales Location/Ireland/ Language/German Swedish speakers: Work for one of the Biggest IT Companies! Fri, 21 Jul 2017 14:22:47 CEST 53812 http://www.europelanguagejobs.com/jobs/customer-service/swedish-speakers-work-for-one-of-the-biggest-it-companies-53812.html Mgi Recruitment Athens Central Greece Greece Work with the leading outsourcing company. For this position as a Customer Support Agent you will need to be an excellent communicator and have a natural charisma with customers. Not only will you be solving everyday issues, you will provide a professional and informative response to all queries.Working for one of the biggest IT companies in the world, you will enjoy working in an amazing environment surrounded by technology productsThe company will provide you a great relocation package and one of the best training in the market.Location:You will be living in Athens the vibrant Greek capital. Located on the Aegean coast, you will be just a boat ride away from the legendary white and blue houses of Santorin, the party famous island of Mykonos and all the hidden jewels Greece has to offer.Responsibilities:• Provide helpful and effective technical support via phone, email or chat• Follow all the procedures and the guidelines of the call proceedings• Understand and know all the products to help the clients• Be proactive and look for improvement for the quality of the service • Swedish Native & Fluent English speaker• Passion for Technology• Strong PC skills• Knowledge of MS Office products • Competitive salary• Excellent relocation package (flight provided)• Hotel paid during 2 weeks to have find to time an accommodation• Free Greek lessons• Career opportunity working in a multinational company• Dynamic and multicultural working environment Permanent Full-time Customer Service Location/Greece/Central Greece Language/English Swedish Opportunity in Athens for English Speakers! Fri, 21 Jul 2017 14:21:49 CEST 47368 http://www.europelanguagejobs.com/jobs/customer-service/opportunity-in-athens-for-english-speakers-47368.html Mgi Recruitment Athens Attica Greece If you are looking for a new opportunity in a different country, MGI Recruitment is here to help you!MGI is an international recruitment agency. We have customers throughout Europe and now we are looking for people who speak fluent English (Native or C2 level) , to live a new experience.We will help you prepare the interviews , we will be aware that everything goes well until you arrive to the company, and of course we will make sure you're happy and make the most of this opportunity!Our client is a leader in Outstanding Customer Experience , with offices in more than 46 countries. We send candidates of all nationalities so it is a very good choice to make new friends while enjoying an amazing city .Athens is rich in culture , a city where you can have fun and enjoy every moment both during the day or during the night.Responsibilities :-Strives towards customer retention and loyalty.-Establish professional relationships with clients and users.-Follow the procedures and ensure availability to take calls, adopting the call handling procedure and codeguides.-Be Positive and proactive .-Provide Support on complex products and customer systems .What do we need?-Great Communication skills.-English fluent.-Team player.We offer:-Flight tickets paid and two weeks of accommodation.-Attractive salary.-Opportunity To work in an international environment .-Long distance recruitment process.-Training provided.Don´t think anymore and apply today! We are waiting for you :) Permanent Full-time Customer Service Location/Greece/Attica Language/English Italian speaker? Like computers? Take this chance today! Fri, 21 Jul 2017 14:20:02 CEST 72880 http://www.europelanguagejobs.com/jobs/agent/italian-speaker-like-computers-take-this-chance-today-72880.html Mgi Recruitment Athens Attica Greece Do you have good technical skills and would like to use it on a daily basis? The city is one of the world's oldest with the most glorious history, a city worshipped by gods and people… a magical city! The sun is shining over Athens all year round and its climate is one of the best in Europe.Our client is a global leader in Customer Relationship Management, in cooperation with the largest multinational company worldwide within the IT services!The job:Sshall provide adequate CSRs to handle basic Tech support inquiries for the services. Part of the responsibilities will include non-technical inbound calls/contacts/emails to customers to follow up on open issues where resolution was not able to be confirmed on the original call.ResponsibilitiesAnswers incoming chat or e-mail (and/or phone calls in future) on the customer service and technical support line(s)Registers, handles, answers, escalates customer complaints and cooperates with Skype T2 internal support and other CCs if required.Responsible for effective communication of resolution to customer issues. Responsible for escalating issues outside of service boundaries or when resolution cannot be confirmed.Responsible for performing all procedures accurately, including following documented processes and flows, data entry requirements, and complaint management processesCreates a positive impression of whenever interacting with customersProfile:•          Native in Italian and English (Proficiency level)•          Good Knowledge of PC (hardware, software, internet)•          Friendly telephone manners•          Strong drive for results, highly motivated and passionate•          Successful experience in customer support, telemarketing, and sales is a plus•          Excellent communication skills•          Strong team spiritThe company can offer you:Multicultural Working environmentCompetitive salaryExcellent relocation package (including flight ticket, taxi from the airport to the hotel, up to 2 weeks hotel accommodation)Great Benefits & Discounts (health, Greek language courses, etc.)Career Development OpportunitiesFree Greek language coursesIf you have any doubts or would like to hear more about this position, contact Mgi recruitement is a recruitment agency specialised in sales, IT and support roles. We are since over 10 years the global leader, in contact with the biggest outsourcing companies and best known contact centers. Mgi specialises in multilingual recruitment and we are proud to say that we managed to build an excellent reputation within the recruitment industry. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/Italian Account Managers with Danish Wanted in Ireland. Interested? Fri, 21 Jul 2017 14:18:49 CEST 74893 http://www.europelanguagejobs.com/jobs/sales-marketing/account-managers-with-danish-wanted-in-ireland-interested-74893.html DK Global Recruitment Dundalk Louth Ireland Reference number:  FG 1670Title: Account Manager with DanishLocation: Dundalk, IrelandStart date: ASAPAn International company in Ireland is looking to hire an Account Manager with fluent Danish. This is a great chance for you to relocate to Ireland and develop your career there!Requirements:•    Fluent level of Danish (business level) and advanced English – both verbal and written•    Previous experience in sales, or account management, is a great plus!•    Ability to analyse and resolve various cases •    Energetic and motivated, with strong interpersonal skills•    Customer service focused and goal oriented•    A true team player•    Ability to multitask  •    Manage existing customer accounts – communication with customers through various channels (mail, chat, phone)•    Ensure that customers receive excellent services and care•    Respond to inquiries and send ones when needed•    Process orders according to the approved workflow•    Handle administrative and finance tasks (tracing orders, processing payments and invoices)•    Participate in product projects, when needed- No Cold Calling -  •    Excellent starting salary (paid Weekly)•    High Commission bonuses (paid Weekly)•    Standard Working Hours: Monday – Friday •    Training and ongoing support•    Staff discounts and Vouchers•    Sports & Social Club Cards•    Fun, multicultural, Environment•    Employee ParkingSuccessful candidates will be offered relocation assistance and hotel accommodation!Who we are:DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process. Our candidates are always treated with great attention and with high priority. Why use our services:•    You receive extra support in preparing for interviews;•    You have a contact person who gives you all job-related details;•    You do not have to face a situation where a company does not reply to you for days;•    You can ask any time for feedback on your application via e-mail or phone;•    All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates;  Permanent Full-time Sales & Marketing Location/Ireland/Louth Language/English Danish Grecia esta llamando! Hablantes Españoles - Soporte Tecnico Fri, 21 Jul 2017 14:17:19 CEST 38981 http://www.europelanguagejobs.com/jobs/agent/grecia-esta-llamando-hablantes-espanoles-soporte-tecnico-38981.html Mgi Recruitment Athens Attica Greece As one of the oldest cities in the world, the capital of Greece Athens offers an exciting, multicultural environment. The city enjoys a Mediterranean climate and is famous for its people's hospitality. Its ancient ruins and museums, seaside location, and quaint narrow lanes make of it a wonderful city to live in.Our Client is a leading international company which improves the entertainment experience like sound quality, sophisticated design and advanced technology. The company has almost 2000 employees worldwide who are working on developing market products in home entertainment, sound and related accessories. You are interested in technical and entertainment affairs and want to be part of our Team earning great benefits.The Role:• To support customers through phone, e-mail, chatting• To deal with difficult customers politely and patiently• To attain new knowledge• To have an excellent phone manners and maintenance of customer relationshipResponsibilities:• Receive customer’s telephonic calls & provide them assistance• Determine & provide a good level of relationship with the customers.• Assists in making reports or charts to schedule• Attends training sessions and assists in cross training.• Provides other customer services as defined in contract requirements for position• Spanish and English Languages (Level C1 or C2)• Excellent communication and customer service skills• Good working knowledge of computers and MS Office and common internet applications• Have a Professional attitude and work well in a team atmosphere• Excellent communication and interpersonal skills• Attractive salary• Relocation and accommodation package - Flights paid• Paid Training• Career development opportunities• Opportunity to work in a multicultural environment• Performance bonus• Christmas, Easter and vacation bonusIf the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful!  Permanent Full-time Agent Location/Greece/Attica Language/Spanish English German Speakers required in Greece for an American Company Fri, 21 Jul 2017 14:15:54 CEST 66901 http://www.europelanguagejobs.com/jobs/agent/german-speakers-required-in-greece-for-an-american-company-66901.html Mgi Recruitment Athens Greece Our experienced Multilingual Recruitment teams in Dublin will assist you throughout the Phone and Skype Interview process. Alongside our client we will relocate you with ease to Athens. There will be Skype Interviews including a German and English language assessment. Once you secure the job, your flight to Athens will be booked and paid for, from the airport of your choice (within Europe) on the date you wish to fly. You will be collected from the airport by a representative of our client and brought to your temporary accommodation, which will also be paid for to up to 2 weeks upon arrival. Full assistance by our clients Employee Relations team with regard to registering for tax and bank accounts will be provided upon your arrival in Athens. Job Description:This role’s main responsibility will be to ensure the client satisfaction, offering specialized advice by actively listening to customers' queries and issues and providing them technical support in order to solve them!This job is ideal for an individual that wants to work using their English and German in an International IT environment. Previous work experience in Technical or Customer Service is NOT required; however a passion for technology is a Must!Strong Interest and Knowledge of IT and Technically mindedAbility to work under pressure and on own initiativeVery good knowledge of German and English , both written and oral (minimum C1)• Attractive salary (14 salaries) + Performance Bonus (up to €200);• Complete relocation package (flight ticket, 2 weeks hotel accommodation,);• Quick long distance recruitment process without additional travel costs;• Excellent initial and follow-up training;• Free Greek language courses;• Continuous staff development program and long term career prospects;• Professional working environment with friendly atmosphere;• Wide range of social, cultural and recreational activities;Opportunity to avail of Greek language lessonsModern facilities and high technology devices and tools If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful!The capital of Greece is waiting for you! Athens offers you a blend of historical and modern features that will make you fall in love with the city!MGI Recruitment is a multilingual recruitment agency specialized in recruiting across EMEA committed to help you find your next challenging role! 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/ Language/German Do you need a challenge? Relocate to Lisbon today! Fri, 21 Jul 2017 14:15:39 CEST 72979 http://www.europelanguagejobs.com/jobs/agent/do-you-need-a-challenge-relocate-to-lisbon-today-72979.html Mgi Recruitment Lisbon Lisbon Portugal Looking for a Professional Experience Abroad?Are you Charismatic?  Are you an Excellent Communicator?Work for the biggest International Outsourcing company, situated in the historic centre of beautiful Lisbon. Apply now and be part of a young and vibrant multicultural team and interact directly with the customers, at all stages of the business relationship!We are currently looking for articulate, energetic and enthusiastic people to join our Sales Team. •    Excellent Communicator! •    Target Driven & Ability to work well under pressure;•    Passionate about Sales; •    Good telephone manner: professional, courteous, clear speech, good call management, assertive  - Fluent level of German;- Good manners over the phone and great communication skills;- NO experience needed;- Option of FREE accommodation in fully furnished company apartments;- REFUND of your flight after 9 months of employment;- Option of evolving and growing within the company;- ABOVE average income;- International experience in a beautiful location visited by many people; Refer a friend:If this position is not for you but you know someone who could be interested? Why not refer a friend and we will give you €150 if their application is successful! 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/German Dutch Market required Customer Care professional - Athens Fri, 21 Jul 2017 14:10:58 CEST 59073 http://www.europelanguagejobs.com/jobs/Technical-Support/dutch-market-required-customer-care-professional-athens-59073.html Mgi Recruitment Athens Attica Greece You will be asked to maintain solid customer relationships by handling their questions and concerns with speed and professionalism. To perform data entry and uses software programs. Also, to have research skills in order to analyse problems and then drive email to resolution.Fluent Dutch and English languages speaker;Remarkable communication and customer care skills;Ability to follow formal procedures skilfully;Basic MS Office knowledge is mandatory;EU citizenship or valid VISA/work permit is mandatoryAttractive base salary for Greece;Full Relocation assistance paid by the company;Secure long-distance recruitment process without additional travel costs;Excellent initial and follow-up professional training;Free Greek language courses provided by the company;Continuous staff development program and long term career prospects within the company;Professional working environment with lively and friendly atmosphere;Wide range of social, cultural and recreational activities promoted by the company;Referral program: If you feel like you could bring one of your friends with you, ask them to send the CV for Mgi Recruitment and if we secure a job for them, we will reward you with 150 euros. Permanent Full-time Technical Support Location/Greece/Attica Language/Dutch Excellent Opportunity for Dutch Speakers-Free Accommodation Fri, 21 Jul 2017 14:10:40 CEST 55011 http://www.europelanguagejobs.com/jobs/customer-service/excellent-opportunity-for-dutch-speakers-free-accommodation-55011.html Mgi Recruitment Lisbon Lisbon Portugal Looking for a New Experience Abroad within a friendly Team Environment?If you are a Dutch Speaker with fluent English, this is the perfect opportunity for you!MGI Recruitment is now recruiting competitive and motivated individuals, to join our client’s Customer Service Team in Lisbon!The capital of Portugal is without a doubt, a top shelf destination! Why?This city was built on seven hills and each one of them hides a marvellous new world to discover! You will fall in love with the beaches and the surf, with the rich cultural heritage and history, without forgetting about the delicious Portuguese cuisine and the weather!Job Description:Our Client is looking for Dutch Speaking Customer Service Agents for their new project in Portugal. You will be part of a young and vibrant multicultural team and interact directly with the customers, at all stages of the business relationship!Don’t forget: you are often the only representative of our company with whom the customer will communicate, so it’s extremely important for us to have team members who are committed to represent our brand, ensuring that a positive image/first impression is given to our Customers.Responsibilities:• Provide a pleasant customer service experience, via a variety of media channels (phone/email), treating each customer in a courteous manner, greeting them and answering every question pleasantly and efficiently.• Take ownership on all customer queries ensure that they are addressed directly or escalated to the appropriate channel• Enter customer details and other information in an accurate and efficient manner to the relevant systemRequirements:• Fluent in Dutch and English• Confident! Enthusiastic! Customer Focused individual with excellent communication skills• Team oriented with the ability to work on your own initiative• Excellent attention to detail• Excellent organisational skills and have the ability to multi-task with ease• Be approachable and demonstrate a ‘’CAN DO’’ attitude• Previous Contact Centre Experience will be considered a plusBenefits:• Competitive Salary and Possibility of Career Progression• Free Accommodation in a room of our company’s apartment• Airport Pick-up + Initial flight expenses refund• Full Training provided and familiarization phase• Free Portuguese Language CoursesWant to give it a try?If you would like to get more information about this opportunity, please get in touch applying through this advertisement and I will contact you within the next 24 hours! Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English Dutch Amazing Customer service role in Greece! French Speaker Fri, 21 Jul 2017 14:10:08 CEST 46269 http://www.europelanguagejobs.com/jobs/customer-service/amazing-customer-service-role-in-greece-french-speaker-46269.html Mgi Recruitment Athens Greece Amazing Customer service role in Greece! French Speaker Apply Now!This position is located in Athens, a wonderful city full dynamic and multicultural!Work for a famous multinational company. Full training is provided and you’ll be part of a European team.Your role is to provide amazing customer support to the customer of this great Japanese company which sells its device all around the world.Responsibilities:You will be asked to troubleshoot, solve and propose recommendations to users experiencing issuesYou will always give the best quality while supporting the customers in order to keep the best level of customers’ satisfaction.You will be asked to maintain the database (input of consumer issues, questions, recommendations). Requirements:Native or fluent French speakerFluent English (advanced level, B2)You have good overall knowledge of PCExcellent communication skillsCompensation and benefits:Attractive salaryFull relocation package for successful candidates that covers: flight, taxi and two weeks accommodation in a hotel.Relax and organized work environmentFree training providedFree Greek lessons for those interestedAmazing opportunity to work and grow up in a large multinational company and to add a valuable step to your career Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/ Language/English French Purchasing Administrative Assistant w/ UK, SP + PL or CZ Fri, 21 Jul 2017 14:08:14 CEST 74892 http://www.europelanguagejobs.com/jobs/other/purchasing-administrative-assistant-w-uk-sp-pl-or-cz-74892.html Babel Profiles Barcelona Barcelona Spain Are you fluent in Spanish, English + Polish or Czech and looking for a new administrative job in Barcelona where you will give support for purchase orders? If yes, this could be the perfect opportunity for you!Our client, a well-known company providing industrial gases, is looking for a positive-minded candidate to join their multicultural team in Cornellá de Llobregat.As a Purchasing Administrative Assistant, your responsibilities include:- Giving support for transactional purchases- Creating and executing some purchase orders- Tracking and chasing order confirmations for receipt, delivery and price- Liaising with other departments of the company- Being a potential backup for other countriesKey Languages:- Fluent level of Spanish and English + Polish or CzechCore Skills/Experience:- Experience in a business/office environment- Excellent communication skills- Team player able to work under pressure and meet deadlines- Excellent knowledge of MS Office (Excel, Word…)- Knowledge of SAP is a plusWhat's on Offer:- 6-month temporary contract leading to a permanent contract- Competitive salary package- Private Life Insurance- Pension Plan- International team with a hands-on and stable environment- Normal office working hours Permanent Full-time Other Location/Spain/Barcelona Language/Spanish English Polish Czech German International Business Developer Fri, 21 Jul 2017 14:06:40 CEST 74891 http://www.europelanguagejobs.com/jobs/sales-marketing/german-international-business-developer-74891.html Randstad Spain Barcelona Barcelona Spain Randstad Barcelona is doing the recruitment process for a Marketing / IT company located in the sunny Barcelona!If you consider yourself a sales target passionate with commercial skills, this job offer might be for you!Your mother tongue is GermanYou have a high level of EnglishYou are a good communicator, problem solver and customer orientated You are looking for a one time experience in an international environmentAvailability: Monday to Friday (9 am until 6pm)Sale skills will be a plus! Being part of an international company where you will be surrounded by people from all around the world (Prepare your language skills)Contract is directly with our client. Randstad is just doing the recruitment processFull time positions (39 hours per week)Salary: 27K euros gross per year + 3k euros gross extra each yearStarting date: ASAP 24.000 € - 30.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English German Account Managers with Swedish Wanted in Ireland. Interested? Fri, 21 Jul 2017 14:05:21 CEST 74890 http://www.europelanguagejobs.com/jobs/sales-marketing/account-managers-with-swedish-wanted-in-ireland-interested-74890.html DK Global Recruitment Dundalk Louth Ireland Reference number:  FG 1680Title: Account ManagerLocation: Dundalk, IrelandStart date: ASAPAn International company in Ireland is looking to hire an Account Manager with fluent Swedish. This is a great chance for you to relocate to Ireland and develop your career there!Requirements:•    Fluent level of Swedish (business level) and advanced English – both verbal and written•    Previous experience in sales, or account management, is a great plus!•    Ability to analyse and resolve various cases •    Energetic and motivated, with strong interpersonal skills•    Customer service focused and goal oriented•    A true team player•    Ability to multitask  •    Manage existing customer accounts – communication with customers through various channels (mail, chat, phone)•    Ensure that customers receive excellent services and care•    Respond to inquiries and send ones when needed•    Process orders according to the approved workflow•    Handle administrative and finance tasks (tracing orders, processing payments and invoices)•    Participate in product projects, when needed- No Cold Calling -  •    Excellent starting salary (paid Weekly)•    High Commission bonuses (paid Weekly)•    Standard Working Hours: Monday – Friday •    Training and ongoing support•    Staff discounts and Vouchers•    Sports & Social Club Cards•    Fun, multicultural, Environment•    Employee ParkingSuccessful candidates will be offered relocation assistance and hotel accommodation!Who we are:DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process. Our candidates are always treated with great attention and with high priority. Why use our services:•    You receive extra support in preparing for interviews;•    You have a contact person who gives you all job-related details;•    You do not have to face a situation where a company does not reply to you for days;•    You can ask any time for feedback on your application via e-mail or phone;•    All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates;  Permanent Full-time Sales & Marketing Location/Ireland/Louth Language/English Swedish Swedish International Business Developer Fri, 21 Jul 2017 13:50:56 CEST 74889 http://www.europelanguagejobs.com/jobs/sales-marketing/swedish-international-business-developer-74889.html Randstad Spain Barcelona Barcelona Spain Randstad Barcelona is doing the recruitment process for a Marketing/ IT company located in the sunny Barcelona!If you consider yourself a sales target passionate with commercial skills, this job offer might be for you!Your mother tongue is SwedishYou have a high level of EnglishYou are a good communicator, problem solver and customer orientatedYou are looking for a one time experience in an international environment Availability: Monday to Friday (9am until 6pm)Sales skills will be a plus! Being part of an international company where you will be surrounded by people from all around the world (Prepare your language skills!)Contract is directly with our client. Randstad is just doing the recruitment process.Full time positions (39 hours per week)Salary: 27K euros gross per year + 3k euros gross extra each yearStarting Date: ASAP 24.000 € - 30.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English Swedish Junior Accountant with German Fri, 21 Jul 2017 13:50:29 CEST 74888 http://www.europelanguagejobs.com/jobs/credit-collections/junior-accountant-with-german-74888.html Accenture Warsaw Mazowieckie Poland Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.  Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition. ResponsibilitiesAP Invoice Processing in clients Financials SystemManagement of work queue and Invoice Inquiry from VendorsAd-hoc/miscellaneous Procure to Pay requests, as neededSupport AP Lead in day-to-day business objectivesSupport process changes within the Stream, communicate changes to AP LeadManage Client escalations in professional & timely mannerPerform data entry or other Client related tasks in various systems as requiredBasicF&A background, either education or work experience, ideally in the Procure to Pay spaceFluency in EnglishPreferredGood knowledge of German Minimum 1-2 years customer service experience in a professional work environmentExperience with Oracle R12 or similar Software applicationGood knowledge of internet and associated technologiesProfessional Skill RequirementsResults & detail orientedStrong written and verbal communication skillsCan critically assess content strictly against client policiesThe ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)Experience with a range of Clients and technology solutions which provides professional relevanceOperating according to Lean Six Sigma philosophyCollaborating and learning from diverse and talented colleagues helps you “raise your game”Trainings and development tailored to help you achieve your potentialNew Joiners Programme including trainingsOpportunity  to engage in Corporate Social Responsibility initiativesWe also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.Social benefit packages including: private medical care, My Benefit, life insuranceFriendly work atmosphere in multicultural environment  Permanent Full-time Credit/Collections Location/Poland/Mazowieckie Language/English German Start a job in 5 days! Free flights + Free Accommodation Fri, 21 Jul 2017 13:48:15 CEST 59066 http://www.europelanguagejobs.com/jobs/agent/start-a-job-in-5-days-free-flights-free-accommodation-59066.html Mgi Recruitment Lisbon Lisbon Portugal MGI Recruitment recherche des conseillers clientèles voyages pour l’un des centres d’appel les plus connus à travers le monde élue « Great Place to Work ». Rejoignez une équipe multiculturelle au sein du service clientèle basé au cœur de la magnifique capitale Portugaise : Lisbonne. Avec plus de 300 jours de soleil par an, cette ville est également prisée pour ses innombrables vestiges culturels, son faible coût de la vie, et son éclectique vie nocturne. Le projet : Vous travaillerez dans le cadre d’un projet pour le leader du voyage en ligne, le plus grand fournisseur de réservation d’hôtels au monde. Son but est d’offrir à ses clients, les possibilités de voyages les plus vastes et variées possibles, avec un service toujours plus optimal et un excellent accès aux informations relatives à leurs destinations. Vos responsabilités : En tant que membre à part entière du service clientèle de ce site de voyage en ligne, vous aurez les missions suivantes: • Etablir un contact performant, courtois et personnalisé avec les clients du site internet par téléphone; • Être proactif et rechercher les différents moyens d’améliorer vos performances et celles de votre équipe; • Organiser votre travail de manière autonome, en étant multitâche et en s’adaptant à un environnement très dynamique; • Respecter les processus établis, les accords au niveau de la qualité de service à la clientèle en atteignant et en excellant les objectifs individuels et d'équipe; • Etablir et maintenir une collaboration efficace avec les partenaires de notre client; • Savoir garder un état d’esprit constructif même lors de situations délicates;• Français + Anglais; • Excellent niveau de français à l’écrit et très bonne communication orale; • Connaissance du logiciel AMADEUS; • Orienté vers la relation client/le service client; • Précédente expérience en tant que téléconseiller est un avantage mais n’est pas exigée; • Bonne capacité à la résolution de problèmes en mettant l'accent sur la satisfaction clients; • Capacité à travailler seul et en équipe ; • Nationalité européenne ou visa pour Portugal;• Salaire très compétitif + Logement de fonction (incluant eau, électricité, gaz, femme de ménage); • Excellent relocation package (accueil à l’aéroport, transfert au lieu d’habitation et remboursement de votre vol); • Contrat à durée déterminée (CDD) de 1 an renouvelable; • Horaires : 40heures/semaine (Shift : Lundi – Dimanche de 7h à 22h); • Formation dispensée par une entreprise de renommé internationale; • Nombreuses activités gratuites organisées par la société (cours de langue, sports, etc.); • Incroyable opportunité de travailler pour une grande compagnie multinationale; • Un environnement de travail dynamique et multiculturel; Localisation : Lisbonne est située au cœur d’une magnifique baie et est connue pour être le « San Francisco européen » ! Avec ses petites ruelles, ses points de vue en terrasses et ses tramways vintages, Lisbonne est une capitale absolument charmante ! C’est une ville dynamique pourvue d’une enrichissante diversité culturelle qui propose énormément d’activités : festivals, concerts, kitesurf, … Vivre à Lisbonne est tout sauf ennuyant! Permanent Full-time Agent Location/Portugal/Lisbon Language/French adidas representative with Dutch Fri, 21 Jul 2017 13:47:27 CEST 74887 http://www.europelanguagejobs.com/jobs/agent/adidas-representative-with-dutch-74887.html Teleperformance Polska Warsaw Mazowieckie Poland Teleperformance Group is the World's Biggest Provider for Customer Experience Management and Contact Center services with offices in all continents – present in 74 countries, 217,000+ employees, 265 different languages and dialects. For our client - the adidas Group - we are looking for:adidas representative with DutchLocation: Warsaw/PolandYou have the chance to become a part of the support team based in Poland supporting the adidas Group Online Shop.At adidas our love of sport drives who we are and what we do. We are bigger than our products. We don’t just work to create faster shoes and lighter fabrics: We strive to help athletes everywhere perform their best. We believe that it’s hard work inventing the future of sport, and that’s why we love it; that when you push your limits, you make it possible for others to push theirs.If you are also passionate about sports and want to shape the future of our athletes join us in this adventure! RESPONSIBILITIES:Handling inbound/call back customer contacts through different channels for e.g. phone, email, chat for one of the most well-known sport clothes and equipment Brands in the world;Delivering our and our clients customer brand value experience;Working close together with other business areas of our client to deliver the best solutions possible to their customers.Excellent Dutch written and spoken language skills;Availability to start in June;Relevant call/contact center work experience is desirable but not essential;Strong focus on customer needs and understanding of how customers can behave;Some understanding of how orders are placed on online shops;Strong communication and active listening skills;Caring Customer orientated mindset;Oriented to Empathizing with the customer problems.Contract of employment and benefit package – private health care, sport card, group life insurance;Welcome voucher from adidas;Pleasant work conditions in a modern office;Multicultural work environment;Stable job and working hours;Full relocation package;Professional product and procedural trainings package;Career opportunities.If you are interested in the job offer, please send your resume.Please attach a following clause:“I hereby give consent for my personal data attached in the job offer to be processed indispensably for the current or future recruitment process by Teleperformance Polska sp. z o.o. headquartered in Warsaw, 50 Domaniewska street, 02-672, in accordance with the Personal Data Protection Act dated 29.08.1997 (consolidated text: Journal of Laws 2016 item 922).I confirm the authenticity of data included in this application document”.  Permanent Full-time Agent Location/Poland/Mazowieckie Language/Dutch Purchasing Administrative Assistant w/ UK, SP + DE or NL Fri, 21 Jul 2017 13:45:46 CEST 74886 http://www.europelanguagejobs.com/jobs/other/purchasing-administrative-assistant-w-uk-sp-de-or-nl-74886.html Babel Profiles Barcelona Barcelona Spain Are you fluent in Spanish, English + German or Dutch and looking for a new administrative job in Barcelona where you will give support for purchase orders? If yes, this could be the perfect opportunity for you!Our client, a well-known company providing industrial gases, is looking for a positive-minded candidate to join their multicultural team in Cornellá de Llobregat.As a Purchasing Administrative Assistant, your responsibilities include:- Giving support for transactional purchases- Creating and executing some purchase orders- Tracking and chasing order confirmations for receipt, delivery and price- Liaising with other departments of the company- Being a potential backup for other countriesKey Languages:- Fluent level of Spanish and English + German or DutchCore Skills/Experience:- Experience in a business/office environment- Excellent communication skills- Team player able to work under pressure and meet deadlines- Excellent knowledge of MS Office (Excel, Word…)- Knowledge of SAP is a plusWhat's on Offer:- 6-month temporary contract leading to a permanent contract- Competitive salary package- Private Life Insurance- Pension Plan- International team with a hands-on and stable environment- Normal office working hours Permanent Full-time Other Location/Spain/Barcelona Language/Spanish English German Dutch Customer Support & Sales Administrator w/ Native Portuguese Fri, 21 Jul 2017 13:45:45 CEST 74885 http://www.europelanguagejobs.com/jobs/customer-service/customer-support-sales-administrator-w-native-portuguese-74885.html Babel Profiles Barcelona Barcelona Spain Are you interested in the world of automation technology? Would you enjoy working for an internationally recognised company in the sunny city of Barcelona?If your answer is yes, and you speak a native level of Portuguese, this could be the perfect opportunity for you!Our client is a worldwide supplier of automation technology and a performance leader in industrial training and education programs. They have introduced innovative automation technology for the industrial sector in more than 175 countries throughout the world. Our client offers the opportunities and resources of a multinational, while still keeping a family company environment. Now looking for their newest team member to support their sales team in their office in L'Hospitalet de Llobregat.As a Customer Support and Sales Administrator, your responsibilities include:- Accurately taking care of the order processing, delivery creation, and shipment processing- Building a strong customer relationship through prompt resolution to clients' issues regarding stock availability, sales order and shipment status, product and services- Receiving and processing of sales orders- Following up on order status and order book maintenanceKey Languages:- Native level of Portuguese- Limited professional level of English and Spanish is a plusCore Skills/Experience:- Expertise in customer service or sales over the phone- Excellent communicator who deeply cares about the customer experience- Good team-player who benefits from a team setting- Active listener continually on the hunt for opportunities to offer solutions- Solid keyboard skills and an understanding of MS Office- Knowledge of SAP would be a plusWhat's on Offer:- Competitive salary based on experience- Bonus system based on individual and team objectives- Working hours: Monday to Thursday (9:00-18:00) Friday (9:00-16:45)- Offices located in Hospitalet de Llobregat- As a notable multinational, the company offers opportunities to grow within the company Permanent Full-time Customer Service Location/Spain/Barcelona Language/Spanish English Portuguese Purchasing Administrative Assistant w/ UK, SP + FR or PT Fri, 21 Jul 2017 13:42:20 CEST 74884 http://www.europelanguagejobs.com/jobs/other/purchasing-administrative-assistant-w-uk-sp-fr-or-pt-74884.html Babel Profiles Barcelona Barcelona Spain Are you fluent in Spanish, English + French or Portuguese and looking for a new administrative job in Barcelona where you will give support for purchase orders? If yes, this could be the perfect opportunity for you!Our client, a well-known company providing industrial gases, is looking for a positive-minded candidate to join their multicultural team in Cornellá de Llobregat.As a Purchasing Administrative Assistant, your responsibilities include:- Giving support for transactional purchases- Creating and executing some purchase orders- Tracking and chasing order confirmations for receipt, delivery and price- Liaising with other departments of the company- Being a potential backup for other countriesKey Languages:- Fluent level of Spanish and English + French or PortugueseCore Skills/Experience:- Experience in a business/office environment- Excellent communication skills- Team player able to work under pressure and meet deadlines- Excellent knowledge of MS Office (Excel, Word…)- Knowledge of SAP is a plusWhat's on Offer:- 6-month temporary contract leading to a permanent contract- Competitive salary package- Private Life Insurance- Pension Plan- International team with a hands-on and stable environment- Normal office working hours Permanent Full-time Other Location/Spain/Barcelona Language/Spanish English French Portuguese adidas representative with Italian Fri, 21 Jul 2017 13:42:05 CEST 74883 http://www.europelanguagejobs.com/jobs/agent/adidas-representative-with-italian-74883.html Teleperformance Polska Warsaw Mazowieckie Poland Teleperformance Group is the World's Biggest Provider for Customer Experience Management and Contact Center services with offices in all continents – present in 75 countries, 217,000+ employees, 265 different languages and dialects. For our client - the adidas Group - we are looking for:adidas representative with ItalianLocation: Warsaw/PolandYou have the chance to become a part of the support team based in Poland supporting the adidas Group Online Shop.At adidas our love of sport drives who we are and what we do. We are bigger than our products. We don’t just work to create faster shoes and lighter fabrics: We strive to help athletes everywhere perform their best. We believe that it’s hard work inventing the future of sport, and that’s why we love it; that when you push your limits, you make it possible for others to push theirs.If you are also passionate about sports and want to shape the future of our athletes join us in this adventure! RESPONSIBILITIES:Handling inbound/call back customer contacts through different channels for e.g. phone, email, chat for one of the most well-known sport clothes and equipment Brands in the world;Delivering our and our clients customer brand value experience;Working close together with other business areas of our client to deliver the best solutions possible to their customers.Excellent Italian written and spoken language skills;Ability to communicate in English;Relevant call/contact center work experience is desirable but not essential;Strong focus on customer needs and understanding of how customers can behave;Some understanding of how orders are placed on online shops;Strong communication and active listening skills;Caring Customer orientated mindset;Oriented to Empathizing with the customer problems.Contract of employment and benefit package – private health care, sport card, group life insurance;Welcome voucher from adidas;Pleasant work conditions in a modern office;Multicultural work environment;Stable job and working hours;Full relocation package;Professional product and procedural trainings package;Career opportunities.If you are interested in the job offer, please send your resume.Please attach a following clause:“I hereby give consent for my personal data attached in the job offer to be processed indispensably for the current or future recruitment process by Teleperformance Polska sp. z o.o. headquartered in Warsaw, 50 Domaniewska street, 02-672, in accordance with the Personal Data Protection Act dated 29.08.1997 (consolidated text: Journal of Laws 2016 item 922).I confirm the authenticity of data included in this application document”. Permanent Full-time Agent Location/Poland/Mazowieckie Language/Italian Insurance Assistance Agent with Dutch Fri, 21 Jul 2017 13:39:07 CEST 73337 http://www.europelanguagejobs.com/jobs/customer-service/insurance-assistance-agent-with-dutch-73337.html Talent Search People - Native Speakers (not set) Barcelona Spain Our client is an international insurance company with offices in the centre of Barcelona. They provide a complete insurance offering and travel assistance. The purpose is to assist every incident that may spoil the trip of the clients, whatever the duration, in the 200 countries where they operate.As Insurance Claims Agent, your main responsibilities will be:- Administration and research with regard to claims submitted by customers - Provide Customer Service regarding insurance queries - Help with problem solving- Supply all the necessary information- Attend the customers’ needs - Native Level of Dutch- Excellent level of English- Excellent communication skills- Good telephone manner- High sense of empathy and calm personality- Stable professional background- Resident of Barcelona- 3 months +3 month + permanent- Working hours: Monday to Friday. 8.45-16.15 or 9.45-17.15- Competitive salary - Well connected workplace with city center- International and comfortable office environment  Temporary Full-time Customer Service Location/Spain/Barcelona Language/Dutch Customer Service Representative German Fri, 21 Jul 2017 13:39:03 CEST 73336 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-german-73336.html Talent Search People - Native Speakers (not set) Barcelona Spain As a Customer Service Representative, your main responsibilities will be:- Supporting and interfacing the Sales Representatives- Processing incoming customer requests and orders.- Responding to customer product inquiries and issues in a timely manner.- Invoicing timely and accurately.- Handling the complaints and returning shipments.- Maintaining, updating and filing the customer documents, record and internal documents.- Monitoring the credit situation of the customer and liaising with the credit department and the sales team. - Fluent in German and English with excellent communication skills.-Bachelor degree in Business Administration, Marketing, Economics or related field is preferred.- Minimum of 2 years of Customer Service experience.- Experience in MS Office tools and ERP, SAP and Salesforce.com experience is an asset.- Customer service-oriented attitude.- Multitasking ability and team player- Detail and result oriented skills. - Full time job. Monday to Friday- Stable position- Very competitive salary- Extensive training- Life and medical insurance and other attractive social offers. 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/German Community Manager with Dutch and German Fri, 21 Jul 2017 13:38:47 CEST 67590 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/community-manager-with-dutch-and-german-67590.html Talent Search People - Native Speakers Rubi Barcelona Spain The Community Manager will work with the Social Media Manager and Marketing team to ensure the company's brand is publishing quality content, engaging in meaningful ways, and providing value to the online communities.Your main tasks include qualitative and quantitative analysis of social media. You will analyse the content cycle: which content worked via which channel and why. In addition, you will coordinate actions with agencies according to project and you will help to achieve the marketing objectives, creation of a content plan, co-develop then publish content, engage with users, identify influencies and bring strategic ideas on how to nurture these communities, in alignment with goals.If you enjoy creating dynamic content, you have an incredible attention to detail and a creative mind, and you are able to build easily relationships with people both on- and offline, often finding yourself striking up a conversation with new people… We would like to meet you!Your tasks:Content Creation: - Grow and expand the brand’s presence in social media channels- Manage day to day publishing, uploading, monitoring and response on social media channels: Twitter, Facebook, etc.- Collaborate in the creation of the Social Media Plan for each country.- Segment and decide upon segmentation for targeted content- Content creation for blogs according to SEO strategy.- Coordinate with design team to come up with and use creative images in combination with writing- Create/Recruit/Manage brand influencers - Build relationships with customers, potential customers and industry professionalsMarketing Analysis:- Drive results in our KPI’s through social media and content creation- Determine your KPI’s for campaigns of your own design- Audit and analyse social media investment, including digital advertising costs and returns.- Follow and help to develop the SEO strategyCustomer Service: - Respond to comments and customer queries in a timely manner Excellent knowledge of Dutch and German is a must, knowledge of Spanish is a plus- 1-2 years of experience as a Community Manager, preferably in an agency.- Strong verbal and written communication skills.- Extensive knowledge of social media platforms, advertising, copywriting and content creation- Good analytical skills, attention to detail, ability to use of web analytics tools, creation and reporting. - Full-time position in sunny Barcelona- 6 months contract with possibility of prolongation for indefinite time - Competitive salary - Flexible working hours- Professional Training   To negotiate Permanent Full-time Marketing and PR Location/Spain/Barcelona Language/German Dutch Claims Consultant (German) Fri, 21 Jul 2017 13:34:53 CEST 74882 http://www.europelanguagejobs.com/jobs/customer-service/claims-consultant-german-74882.html Blu Selection (not set) Barcelona Spain Job DescriptionInternational expert insurance Company, offering broking, consulting and risk management services, serving more than 10 million clients over the world. After a successful implementation of their office in Barcelona, they are now looking to grow their team and are currently recruiting several German speaking candidates as Claims Consultant.In this role, you will combine customer service and back office duties. We are looking for strong communicator and problem solver, along with solid organisation and administration capabilities. In this role, you are in charge of the full Claims Handling and Processing on the German market:- Collecting information, requesting documentation and validating documents- Evaluating claims for validation or cancellation- Processing claims and communicating between all parties involved, during the full process- Following up with clients, providing them with necessary information about claims and other services and products of the company- Responding to customer queries accurately and professionally and ensuring an efficient professional response is given- Processing claims in accordance to the company standards and policies and always ensuring that a high level of customer service is provided- Updating and following up of information in the company internal system- Keeping your knowledge about the market and services of the company up to date- Ad-projects and analysisThe Profile- German native level + fluent in English + knowledge of Spanish- 1 year of experience in Customer Service or in an Administrative role- Ideally previous experience in the insurance or banking industry- Excellent oral and written communication skills- Strong organisation, prioritization and analytical skills- Service and quality oriented- Dynamic, team player and positive personality- Willingness to learn, flexible and fast adaption skills- Stable, professional and committed in your work (it is not a 6-month job!)The Offer- A professional and international work environment- A company with high quality standard- A job which requires analysis, commitment and providing learning opportunities- Good working atmosphere, team oriented- An attractive salary 22.000€ gross/year - Permanent contract- Schedule: from Monday to Friday from 9 am to 6 pm- Start date: ASAP- Training provided, fully paid Reference: CCG01 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/German Smart phone project-Italian customer support role in Athens Fri, 21 Jul 2017 13:05:04 CEST 74881 http://www.europelanguagejobs.com/jobs/customer-service/smart-phone-project-italian-customer-support-role-in-athens-74881.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Responsibilities• Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisorRequirements• Fluent Italian and fluent English• Candidate must have European nationality• Very good knowledge of computers • No previous work experience required • Willing to relocate to Athens, Greece• Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphereBenefits• Excellent Basic Salary • Performance bonus per month• Flight ticket provided to Athens • Taxi pickup service from the airport• 2 weeks free hotel accommodation (breakfast included)• Free Greek language courses• Monthly performance bonus• 175% day salary if work on Sunday or Greek holidays • Overtime paid• 2 extra full salaries paid per year (pro rata)• Training provided (paid)• International working environment• On-site canteen (discounts for employees)• Welcome eventWhy use Recruitment Agency• You will be contacted within 30 min of your application• You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job• You can ask for your application feedback anytime via email or phone• You don’t have to face the situation where company do not reply to you for days. • All are services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Italian Finance & Accounting positions (Relocation provided) Fri, 21 Jul 2017 12:53:37 CEST 74880 http://www.europelanguagejobs.com/jobs/shared-services-finance/finance-accounting-positions-relocation-provided-74880.html Dnl Limited Recruitment Lodz Lodzkie Poland ?ód? is the third-largest city in Poland. It is located in the central part of the country, about 140 kilometres (87 mil) south-west of Warsaw (the capital of Poland). It has a population of approximately 715 000. ?ód? is known as a former textile-manufacturing hub. Its Central Museum of Textiles displays 19th-century machinery, fabrics and handicrafts linked to the trade. Once a factory, the restored Manufaktura complex is now a lively culture and arts center. Nearby is the grand Pozna?ski Palace, home to the City Museum, with artwork and objects depicting the history of ?ód?. Our Client is a multinational corporation that provides business consulting, information technology and outsourcing services. You will be working within Financial Services, this department helps clients leverage automation and become more efficient, while helping Customers notice, articulate, and eventually fulfill their new needs with new systems.Your tasks: active monitoring of aged receivables in search for items to be collected from customers proactive collection to ensure timely payments from customers making business to business collection calls and negotiating with customers on overdue invoices Customers’ queries resolution ownership for customers’ accounts maintenance in accounting system contact with customers for payment details credit assessment and blocked order release building positive relations with international customersYour profile: you gained previous experience in customer support or you are a fresh graduate looking for permanent role you possess good practical knowledge of MS Office tools you are analytical and you have easiness in communication you should also express eagerness to learn and develop within accounting area Experience in OTC process, cash collection or credit controlling plus practical knowledge of SAP would be an assetWhat our Client offers:Interesting and stable job in international environmentCompetetitive salary Attractive benefit package Intensive training package Great relocation package Opportunity of personal development in a multinational environment Permanent Full-time Shared services and Finance Location/Poland/Lodzkie Language/French German Dutch Swedish Accountant Fri, 21 Jul 2017 12:49:17 CEST 74879 http://www.europelanguagejobs.com/jobs/Accountant-Qualified/accountant-74879.html Hemmersbach Central Support Wroclaw Dolnoslaskie Poland Hemmersbach provides IT services globally. With more than 2,400 permanent employees in 34 subsidiaries we offer our services in over 190 countries worldwide. For our Accounting Team we are seeking the following:AccountantLocation: Bielany Wroclawskie Your tasks:Keeping the accounts of our associated companiesCreating and reviewing the monthly an annual financial statements of our subsidiariesSupporting your team with the reconciliation of accounts within our groupsOur requirements:At least 1 year of experience in the area of accountingRelevant educational background, e.g. as a certified management accountantVery good English Practical knowledge of IFRS (International Financial Reporting Standards) and ideally of HGB (German Commercial Code)Intercultural differences awareness and openness for cooperation with our employees all over the worldOutside the box thinking, big picture and calm approach when looking for solutionsWould be an asset:Experience in operational accounting for UKGood German languageYour benefits:A secure job with attractive salary in an exponentially growing international companyVery good opportunities for professional and personal further development (e.g. trainings in our HQs located in Nuremberg)Exiting projects in your own responsibility with diverse challengesWonderful team spirit and a great working atmosphere in a friendly teamDirect and open communicationRoom for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processesLanguage trainingsPackage of co-financed benefits: multisport card, private health care, life insurance, free bus from city centerPlease add a statement: „I hereby agree for my personal data included in my application to be processed for the purposes of the recruitment process by Hemmersbach Central Support Sp. z o. o. Sp. K.  under the Personal Data Protection Act as of 29 August 1997, Dz. U. no 133,.883, consolidated text: Journal of Laws 2016, item 922 as amended. I hereby agree for my personal data in the range described above to be placed in the data base of Hemmersbach Central Support Sp. z o. o. Sp. K  and be processed for the purposes of future recruitment processes” Permanent Full-time Accountant - Qualified Location/Poland/Dolnoslaskie Language/English German Polish Posiciones dentro del departamento de Contabilidad ó RRHH Fri, 21 Jul 2017 12:43:52 CEST 74878 http://www.europelanguagejobs.com/jobs/credit-collections/posiciones-dentro-del-departamento-de-contabilidad-o-rrhh-74878.html Dnl Limited Recruitment Lodz Lodzkie Poland ?ód? is the third-largest city in Poland. It is located in the central part of the country, about 140 kilometres (87 mil) south-west of Warsaw (the capital of Poland). It has a population of approximately 715 000.?ód? is known as a former textile-manufacturing hub. Its Central Museum of Textiles displays 19th-century machinery, fabrics and handicrafts linked to the trade. Once a factory, the restored Manufaktura complex is now a lively culture and arts center. Nearby is the grand Pozna?ski Palace, home to the City Museum, with artwork and objects depicting the history of ?ód?.Our Client is a multinational corporation that provides business consulting, information technology and outsourcing services. You will be working within Financial Services, this department helps clients leverage automation and become more efficient, while helping Customers notice, articulate, and eventually fulfill their new needs with new systems.Your tasks:proactive collection to ensure timely payments from customersmaking business to business collection calls and negotiating with customers on overdue invoicesCustomers’ queries resolutionownership for customers’ accounts maintenance in accounting systemcontact with customers for payment detailscredit assessment and blocked order releasebuilding positive relations with international customersYour profile:you are fluent in Spanish & Englishyou gained previousexperience in customer support or you are a fresh graduate looking for permanent roleyou possess good practical knowledge of MS Office toolsyou are analytical and you have easiness in communicationyou should also express eagerness to learn and develop within accounting areaExperience in OTC process, cash collection or credit controllingplus practical knowledge of SAP would be an assetWhat our Client offers:Interesting and stable job in international environmentCompetetitive salaryAttractive benefit packageIntensive training packageGreat relocation package:Opportunity of personal development in a multinational environment Less than 18.000 € gross / year Permanent Full-time Credit/Collections Location/Poland/Lodzkie Language/Spanish English Senior Collections Specialist with Portuguese / Span / Eng Fri, 21 Jul 2017 12:42:59 CEST 74877 http://www.europelanguagejobs.com/jobs/accounts-payable/senior-collections-specialist-with-portuguese-span-eng-74877.html Arvato Services Krakow Poland Senior Collections Specialist with Portuguese / Spanish / English (Late Shift)Workplace: Krakow, PolandArvato Finance is part of arvato AG – the Industry and Services Division of Bertelsmann AG, which ranks among the world’s leading media companies. Bertelsmann is an internationally renowned media group with businesses in 58 countries worldwide, employing over 100,000 people in more than 500 companies.Responsibilities: Manage a customer ledger by collecting accounts receivable balances, on-time and in-full, from invoiced customers.Perform the above by developing and maintaining strong personal relationships with Customer or Partner AP contacts and Google sales representatives. Proactively build customer relationships, continually seeking ways to improve customer satisfaction and communication.Engage with customers (on a daily/weekly/monthly basis as determined by the urgency of the account delinquency status and customer payment history) via a combination of email, phone calls and video teleconferences.Engage with senior stakeholders at Google and keep Sales account managers up-to-date with regards to customer’s standing with Collections. Effectively and professionally manage Sales reactions to potential suspensions and order holds.Determine validity of customer disputes relating to invoicing and cash applications. Quickly and accurately route valid disputes to appropriate supporting towers. Follow-up on resolution timelines and impacts to customer account statusEssential Qualifications, Training and Experience: Bachelor DegreeMinimum 3 years operational experience within a large multinational organizationMust be competent in Microsoft Office (All Products)Good overall business knowledge, appreciation & understanding of business processesFluent EnglishFluent Portuguese OR Spanish is desirableWe are offering:Unique office environment with great food, drinks and game rooms.Work for one of the most recognizable online Search Engine in multicultural office.Full time employment contract, bonuses, various benefits such as free medical care, life insurance, sport allowance, multicafeteria system and other.Positive, energetic, innovative and proactive culture.Please add the following clause to your application: I hereby give my consent for the personal data included in my job application to be processed for the purposes of recruitment by Bertelsmann Media Sp. z o.o. with the seat in Warsaw, Arvato services branch, Al. Piastow 30, 71-064 Szczecin, as outlined in the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2002 of the Republic of Poland, item 1182 with further amendments. To negotiate To negotiate Partial - Evening shift Accounts Payable Location/Poland/ Language/Spanish English Portuguese Account Receivable with Native Polish Fri, 21 Jul 2017 12:31:47 CEST 74876 http://www.europelanguagejobs.com/jobs/accounts-receivable/account-receivable-with-native-polish-74876.html Talent Search People - Native Speakers (not set) Barcelona Spain Multinational Company specialised in manufacturing and selling security systems for businesses all around Europe.Summary:Responsible credit and collection management leadership and DSO control, review and continuous improvement of standardized processes based on ¨best practice¨approach for France based on the company policy. Conducts quantitative and qualitative analyses receivables and collection data via KPI´s measurement for the assigned accounts Customer daily contact on the receivablesMonitor open aging and credit holds to ensure timely payment of customer invoicesHandle incoming and make outgoing credit and collections telephone calls on behalf of the departmentProvide support in connection with the preparation, collection, collation and distribution of customer account information and related documentsPerform data research, reporting, and escalate non-payment issues as appropriateRun credit checks and assist in evaluating credit-worthiness of customersReceive and send mail and email correspondence on behalf of the departmentResponsible for the filing of all documentation, as well as the maintenance of the database and aging accountsAssist Invoicing & Sales teams in resolving any specific issues that may be contributing to lack of payment such as contract disputes, incorrect customer information, pricing differences, etc.Pro-actively address unpaid invoices, refunds, account adjustments, and resolve account discrepancies with the customers in a professional mannerCommunicates effectively and collaborate with Credit and Collections Manager to maximize timely payment of accounts and maintaining positive customer relationsPropose staff additions/changes where requiredExtend the usage of a risk rating company (type D&B) with the objective to assess the risks in a similar manner in all countriesEnsuring collection performance is accurately monitored and appraised via KPI´s.Ensure that A/R process complies with internal procedures of the Group and SOx.Provide strong support to region business finance support on customer overdue amounts and credit limit review.Personal and General Characteristics:Availability for travel is requiredCan do approach, energy and enthusiasmTakes ownership of tasks and accepts accountabilityEvaluates risk and takes appropriate supportMonitors progress and acts to keep things on trackAdopts a practical, no-nonsense approachExcellent social skillsFlexible, Straight forward and independent Competitive salary + benefits (bonus and restaurant tickets)Standard working hoursImmediate incorporation Permanent Full-time Accounts Receivable Location/Spain/Barcelona Language/Polish Ready for a career opportunity abroad?Apply now for CSR role Fri, 21 Jul 2017 12:21:09 CEST 74875 http://www.europelanguagejobs.com/jobs/customer-service/ready-for-a-career-opportunity-abroadapply-now-for-csr-role-74875.html DK Global Recruitment Athens Central Greece Greece ResponsibilitiesSolving customers queries by phone or emailsProvide excellent level of customer servicesMaintain strong professional relationships with all clients and customersReporting to team managers or team supervisorFluent Italian and English languageVery good knowledge of computersNo previous work experience requiredWilling to relocate to Athens, GreeceEnjoy talking with people by phone and emailsAble to work in fast- pace and competitive atmosphereRelocation packageFlight ticket provided2 weeks free accommodation (breakfast included)Taxi transfer from the airportSupport in finding an apartment to rent Benefits:Competitive basic salaryUp to 200€ performance bonus per monthExtra payment for Overtime,Sundays and Greek Holidays(75%)2 extra salaries per year(Christmas/Easter-Summer)20 days annual paid holidayExtra payment for night shifts(25%)Special discounts and offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialist keeping you updatedCareer development opportunitiesPension planHealth insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn house doctor and examination centreLocation easy to reach by Public TransportFree Greek coursesWelcome eventInteractive activities: team-building excursions, themed parties, sport events Why use Recruitment AgencyYou will be contacted within 30 min of your applicationYou are given extra support in preparing for interviewsYou have a contact person who gives you all the details of the jobYou can ask for your application feedback anytime via email or phoneYou don’t have to face the situation where company do not reply to you for days.All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Greece/Central Greece Language/English Italian NEU Kundenbetreuer (m/w) mit Niederländisch in Berlin Fri, 21 Jul 2017 12:19:23 CEST 74874 http://www.europelanguagejobs.com/jobs/agent/neu-kundenbetreuer-mw-mit-niederlaendisch-in-berlin-74874.html Gi Group Berlin Berlin Germany Die Gi Group ist ein international agierender Personaldienstleister mit mehr als 500 Standorten in 20 Ländern. Damit ist unser Unternehmen im europäischen Vergleich unter den Top 10.In Deutschland bieten wir neben der klassischen Zeitarbeit auch den Service der Personalvermittlung an. Täglich vertrauen uns mehr als 3.500 Mitarbeiter. Unser internationaler Kunde in der Fashion Online Industrie sucht ab sofort Kundenbetreuer mit Niederländisch im Customer Care in Berlin.  AufgabenEntgegennahme und Bearbeitung von Online BestellungenBeantwortung von Kundenanfragen, wie Rechnungen und StornierungenBeschwerdemanagement und KundenzufriedenheitPflege der Kundendaten und DatenbankProfilFließende Niederländisch und DeutschkenntnisseTeamplayer mit Affinität zum KundenserviceZielorientiertes und autonomes ArbeitenGute EDVKenntnisse und sicherer Umgang am Telefon AngebotTraining und WeiterbildungenKollegiales und freundliches UmfeldFlexibles Arbeitszeitmodell und lukratives GehaltGute Erreichbarkeit des Arbeitsplatzes Wir freuen uns auf Ihre Bewerbung! Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/Berlin Language/German Dutch Recruiter (French) Fri, 21 Jul 2017 12:18:17 CEST 74873 http://www.europelanguagejobs.com/jobs/human-resources/recruiter-french-74873.html Blu Selection (not set) Barcelona Spain Job DescriptionAre you result oriented with a do not give up attitude and not afraid to pick up the phone? Then check this out!For one of our clients, an international company, we are currently looking for a dynamic and high energy Recruiter!In this role, you will be actively looking for candidates for companies with high volume recruitment across all profiles and industries (from IT, Engineering, Call Centre, HR, Sales, etc.)- Job qualification and participation in the briefing with the client- Job posting on the various job boards- Active candidates search on various channels: database, LinkedIn search, etc.- CV Pre-screening- Booking and arranging face to face interviews with the recruitment consultant- Preparation of shortlists- Reference check- Feedback management- Back-office dutiesThe Profile- Graduated with a Master Degree- French native level + excellent level of English- First experience in a B2B environment is a plus- Pro-active and do not give up attitude- Ability to work under pressure and handle volume (candidate’s applications, calls, etc.)- Result and KPI’s oriented- Ability to work independently and as part of a team- Excellent communication skills- Rigorous and details oriented (ability to handle the administrative part of the job as well)- Willingness to build a career and commit for the long termThe Offer- An international and growing company- A job with fun, challenges and learning opportunities- A dynamic and team oriented environment- The opportunity to work in a fast paced environment- Salary of 18.000€ per year + bonus + additional benefits- Start date: July 2017 Reference: GPR01 18.000 € - 24.000 € gross / year Permanent Full-time Human Resources Location/Spain/Barcelona Language/French Junior PR Coordinator Fri, 21 Jul 2017 11:44:58 CEST 74872 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/junior-pr-coordinator-74872.html BrightPoint Bucharest Bucharest Romania BrightPoint is a talent acquisition agency founded by entrepreneurs with over 15 years of experience in investment advisory and management consulting. The team includes experienced and energetic young professionals with achievements proven through the years – more than 300 closed positions and over 80% recruitment success rate. Our services include recruitment, headhunting, talent acquisition and employer branding, in terms of sectors focus is on experts & management and information & communication technologies. For one of our clients – an international financial institution based in Bucharest, we are looking for Junior PR Coordinator to join their team.Helping maintain internally and externally the organization's corporate image and identity;Planning, developing and implementing PR and internal campaigns;Managing media relations and respond to information requests;Draft press releases, speeches and other PR materials;Drafting local content for the internal bulletin;Organizing events for the media (and not only);Providing assistance during communication crisis;Preparing and supervising the production of print, audio and online information materials;Managing and updating the information on the organization’s website end social media channels;Coordinating translation and proofreading of translated communication materials English/Romanian Romanian/EnglishIdentifying speaking and sponsorship opportunities.Minimum 3 years of experience at a similar position;In-depth knowledge of Public relations, marketing and corporate communications;Project and content management skills;University degree in communications,  PR, or other relevant field;Excellent command of English and Romanian. Modern working environment;Competitive salary and benefits;Friendly and multinational environment with great opportunities for development;Stable company with long term commitments and international customers. 18.000 € - 24.000 € gross / year Permanent Full-time Marketing and PR Location/Romania/Bucharest Language/English Romanian Account Manager w/ Native level of Spanish (Madrid) Fri, 21 Jul 2017 11:43:26 CEST 74871 http://www.europelanguagejobs.com/jobs/Account-Manager/account-manager-w-native-level-of-spanish-madrid-74871.html Babel Profiles Madrid Madrid Spain Location: Madrid, SpainAre you a sales person? Do you want to work in the IT/Electronics sector for one of the most well-known companies worldwide? If you have a Native Level of Spanish, this is an interesting job opportunity!You would be working for an internationally operating company focused on offering and supporting their clients (Vendors and Distributors) new products for a world-leading company in Electronics. You will be working in a Distributor´s office located in Madrid, supporting and training their Sales Representatives. If you like to challenge yourself and develop professionally with future perspective within this company, this is your job. You will be expanding your market, working closely together with your team within different local and global marketing campaigns.As an Account Manager your responsibilities include:- Training Sales Representatives (working for a Distributor)- Working closely together; building and maintaining a good working relationship with the Sales Representatives and external parties- Pro-actively giving qualitative and quantitative feedback to different departments- Executing effective prospecting to maximize coverage of the defined accounts- Generating, qualifying and nurturing leads and opportunities, by developing and driving effective calling and selling strategies that are based on valid, customer-specific value propositions- Assis the team conducting Vendor events, floor days and table tops- Manage bid requests through the Vendor bid systemKey Languages:- Native level of Spanish- Full professional level of EnglishCore Skills/Experience:- A minimum of 2/3 years of sales experience - Experience in target driven environments - Ambition to work in a sales environment- Excellent communication skills- Capacity to listen actively in order to identify prioritized customer needs- IT and Electronics affinity- Understanding of business challenges facing a defined industry and line of business- Ability to work independently and at least 6 months´ experience conducting small group presentations or training- Strong facility with teamwork and an ability to learn and adapt quickly- Experience in managing relationshipsWhat´s on Offer:- Interesting fixed salary + bonus structure - A dynamic, established and world-leading international enterprise with a high-quality service portfolio- A positive working environment with a strong team spirit 36.000 € - 42.000 € gross / year Permanent Indifferent Account Manager Location/Spain/Madrid Language/Spanish English Multilingual Supply Chain Coordinator Fri, 21 Jul 2017 11:34:00 CEST 74870 http://www.europelanguagejobs.com/jobs/Other/multilingual-supply-chain-coordinator-74870.html People Place & Partners a.s. (not set) Prague Czech Republic ABOUT THE EMPLOYER:We are a truly consumer-centric, sales-driven organization with nearly 600 employees in our Prague office, which was established 10 years ago. During the past few years we had an impressive and constant growth and we became one of the largest organization groups within FMCG sector. With the existing portfolio of over 200 brands and 155,000 employees in 25 countries we are supporting our customers all over the world. Key elements of our dynamic and fast-changing company culture are ownership mindset, informality, national diversity and excellence. THE ROLE:As a Transport Planning Specialist you will play a key part in Export Team organizational set-up in Prague. You will be responsible for capturing confirmed and released orders, planning the transportation, updating the transport data, and ensuring delivery of the goods according to the customer’s request. You will be also in contact with suppliers and clients to ensure high quality services. Within this complex role, you will manage logistics processes and build relationship with clients and customers while using foreign languages on daily bases.Within your role, some of your key responsibilities will be:Planning of all transport orders at the best total price and the highest efficiencyTransport exception management (solving of day to day issues) to fulfil internal and external customer requirements and still delivering in timeWorking in close contact with order taking, inventory deployment and sites logistics to ensure a proper planningAnalyzing of the data gathered by the reporter and challenging appropriate partiesLink the transport needs with the customer orderProactive chasing of loads and making sure loads get delivered on-time and in-fullFinancial admin activities of the transport teamIdentify & analyze risks for out of stock, find and coordinate solutionsOther administrative tasks linked to transport?????University education is preferredAdvanced to fluent knowledge of English (spoken and written)Advanced or higher level of French/ German/ Dutch/ Spanish1 year previous work experience in order taking or transportation processes, logistics, customer relationship management or relevant would be a great advantageGood computer skills (mainly Excel); knowledge of SAP would be an assetExcellent communication skills and customer oriented mindsetStrong coordinating and problem solving skillsGood analytical skillsAbility to work individually as well as in a teamReady to learn morePositive attitudeAttractive corporate benefit package (including meal vouchers, 5 weeks of holidays and other benefits)Permanent employment contractOpportunity to use EU languages on a daily basisContinuous professional & personal developmentPerspective projects with an international scopePositive, social & international working environmentLarge and modern office building near public transportationExtensive training and coachingFree refreshments in the workplaceSocial events and team building activities Permanent Full-time Other Location/Czech Republic/Prague Language/English French German Dutch Sourcing Analyst with English and Dutch/Flemish Fri, 21 Jul 2017 11:29:19 CEST 74869 http://www.europelanguagejobs.com/jobs/customer-service/sourcing-analyst-with-english-and-dutchflemish-74869.html GEP Prague Prague Czech Republic  Sourcing Analyst with English + Dutch or FlemishGEP is seeking motivated individuals interested to work in a dynamic and professional work environment. Your main responsibilities will be, but are not limited to:• Managing an end to end procurement process by finding suitable suppliers, executing requests for proposals and preparing price analyses ( or, a price analysis)• Supplier and basic market research• Conducting and managing supplier evaluations for our clients• Supporting clients with day to day ad-hoc sourcing requests, various cost, change management & supplier performance management• Collecting data, compiling & analyzing the results to present a consistent analysis to clients  • Languages: Advanced English + Fluent Dutch or Flemish (spoken and written) required• Education: Minimum Bachelor degree• Experience: Previous work experience is a plus but not mandatory• Work well in a team setting and able to work without close supervision• Good organizational skills and ability to work on multiple projects simultaneously• Possess strong quantitative, analytical and communication skills •• Good knowledge of MO tools (Excel, Powerpoint)  We are GEPGEP is a diverse, creative team of people, passionate about procurement. We invest ourselves entirely in our client's success, creating strong collaborative relationships that deliver extraordinary value year after year. We deliver practical, effective consulting, outsourcing and technology solutions that enable procurement leaders to maximize their impact on business operations, strategy and financial performance. With offices and operations in North and South America, Europe and Asia, we have local presence on a global scale.Why join us?• GEP benefits: Above standard starting salary, Language courses, Extra vacation days, Lunch vouchers, Sick days, Contribution to Pension or Life insurance, Multi-sport cards and Home office.• GEP cares about people: We provide training, mentoring programs and career development plans to invest on our people.• GEP is fun: A fully renewed and modern office in the center of Prague, hosts an open, friendly and multicultural atmosphere with different nationalities.• GEP is growing: By adding new customers and providing new services, we have managed to consistently increase our turnover by double digits over the last couple of years.  Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English Dutch Sourcing Analyst with Polish PLUS one more EU language Fri, 21 Jul 2017 11:25:54 CEST 74868 http://www.europelanguagejobs.com/jobs/customer-service/sourcing-analyst-with-polish-plus-one-more-eu-language-74868.html GEP Prague Prague Czech Republic Sourcing Analyst with English + Polish PLUS GER/FRE/IT/SPAGEP is seeking motivated individuals interested to work in a dynamic and professional work environment. Your main responsibilities will be, but are not limited to:• Managing an end to end procurement process by finding suitable suppliers, executing requests for proposals and preparing price analyses ( or, a price analysis)• Supplier and basic market research• Conducting and managing supplier evaluations for our clients• Supporting clients with day to day ad-hoc sourcing requests, various cost, change management & supplier performance management• Collecting data, compiling & analyzing the results to present a consistent analysis to clients• Languages: Advanced English + Fluent Polish (spoken and written) + one more EU language• Education: Minimum Bachelor degree• Experience: Previous work experience is a plus but not mandatory• Work well in a team setting and able to work without close supervision• Good organizational skills and ability to work on multiple projects simultaneously• Possess strong quantitative, analytical and communication skills •• Good knowledge of MO tools (Excel, Powerpoint)An Immediate start is an advantageWe are GEPGEP is a diverse, creative team of people, passionate about procurement. We invest ourselves entirely in our client's success, creating strong collaborative relationships that deliver extraordinary value year after year. We deliver practical, effective consulting, outsourcing and technology solutions that enable procurement leaders to maximize their impact on business operations, strategy and financial performance. With offices and operations in North and South America, Europe and Asia, we have local presence on a global scale.Why join us?• GEP benefits: Above standard starting salary, Language courses, Extra vacation days, Lunch vouchers, Sick days, Contribution to Pension or Life insurance, Multi-sport cards and Home office.• GEP cares about people: We provide training, mentoring programs and career development plans to invest on our people.• GEP is fun: A fully renewed and modern office in the center of Prague, hosts an open, friendly and multicultural atmosphere with different nationalities.• GEP is growing: By adding new customers and providing new services, we have managed to consistently increase our turnover by double digits over the last couple of years.  Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English Polish Recruiter with French Fri, 21 Jul 2017 11:11:34 CEST 74867 http://www.europelanguagejobs.com/jobs/human-resources/recruiter-with-french-74867.html Real Recruitment Solutions Gdansk Poland Work as Recruiter and manage end to end recruitment processesInterpret resourcing plans, define role requirements and develop innovative sourcing options including networking, headhunting and the use of accessing the external market using world class research tools (e.g. Xing or Linked-In)Build talent poolsScreening candidates CVs against provided criteriaInterviewing candidates on the phone to determine their suitability for the role and obtain required informationHold an understanding of recruitment best practice tools and methodologies (e.g. sourcing techniques)Deploy effective recruitment delivery and attraction strategies, using all sourcing channels effectively, managing multiple campaignsUndertake market mapping projectsRequirements:Fluency in English both written and spokenFluency in the second language – FrenchExperience in searching for candidates, managing recruitment processes and working with Hiring ManagersStrong customer focus and the ability to manage senior stakeholder relationshipsExcellent communication skills and the ability to build long-lasting relationships with candidates and clientsApplicants for employment in Poland should possess work authorisation which does not require sponsorship by the employer for a visa.We offer:Exciting and stable career in a renowned, international organisationExcellent opportunities to grow in the multinational environmentPossibilities to go for international assignment and to travel to client site on regular basisOpportunity to work on various international projectsThe chance to work with market leaders from various sectors and countriesIndependence and possibility to work alongside experienced specialistsProfessional training programme and possibility to use innovative recruitment technologyJob location: Gda?sk, PolandContract type: permanent, full time Permanent Full-time Human Resources Location/Poland/ Language/English French Customer Service - FRENCH Speaker Fri, 21 Jul 2017 11:11:04 CEST 74866 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-french-speaker-74866.html ManpowerGroup Portugal Lisbon Lisbon Portugal • Respond to customer inquiries regarding service and product related inquiries• Inform customer about specific products, services, policies and processes• Troubleshoot and resolves customer issues• Excellent communication skills & high focus on customer satisfaction• Native language skills in French (verbal, reading, writing) + average in English (verbal, reading, writing)• Experience in billing or client management (not eliminatory)• Customer service-orientated and a high focus on customer satisfaction•Modern working environment at an attractive location in Lisbon with good public transport connection•Welcoming and inclusive environment•A team ready to help you develop and grow•Proper training•Competitive salary & bonus system Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English French Icelandic Audio Data Collector Fri, 21 Jul 2017 10:56:43 CEST 74865 http://www.europelanguagejobs.com/jobs/QA-Testing/icelandic-audio-data-collector-74865.html Lionbridge Oy (not set) Iceland We are working on a Voice Data Collection project that requires the participation of native speakers of Icelandic (aged 18+)Our goal is to have more than 1000 participants in the coming weeks and we would be grateful for any assistance you can offer us.What: Voice recording task in Icelandic.Who: Icelandic speakers of ages 18+. We need at least 1000 people for this project, if you know someone else interested – please forward them this info.Where: An Android device (no iPhone/iPad) or a computer/laptop of any brand with stable internet connection. From home or any other quiet environment.When: Starting ASAP (as soon as you register and receive the task). The project is expected to be ongoing over the next 2-4 weeks.To register for the task, click here: http://datacollection_is-IS.register-lionbridge.com Native language skills.23 USD via PayPal Project/Service based Indifferent QA/Testing Location/Iceland/ Language/Icelandic German speakers for Tech Support roles in sunny Greece! Fri, 21 Jul 2017 10:56:25 CEST 74864 http://www.europelanguagejobs.com/jobs/agent/german-speakers-for-tech-support-roles-in-sunny-greece-74864.html Teleperformance Hellas Athens Attica Greece Our sunny Mediterranean country has lots of beauties to be discovered, especially in the most wonderful time of the year. Working in charming Greece is still an achievable option for you if you choose Teleperformance! We are the very first company in Greece to introduce Contact Center Outsourcing in the local market. We’ve been providing superior customer care services for leading companies throughout the world with expertise in many markets and verticals.We are currenlty recruiting candidates for German speaking Tech support roles in PHILIPS department! YOU WILL BE ASKED TO:Receive Inbound calls, E mails and Chats from existing consumers handling their problems in both German and English.Adjust effectively to new work structures, processes, requirements or cultures.Demonstrate ability for continuous learning and knowledge sharing.Ensure that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved.Have a clear and focused communication with all consumers.Have the ability to multi-task and manage multiple priorities.REQUIREMENTS:Proficient in both German and English (written and verbal skills).Strong soft & communicational skills.Advanced PC skills and familiarity with new technologies.Willingness to work in a fast paced environment.Availability to work in rotating and night shifts and weekends.Excellent monthly salary (more than twice the average Greek salary)Plus 2 extra salaries per yearPaid 45-min break within the 8h shiftAccommodation Bonus 300 euros gross per month130 euros in Meal vouchers per month for a full yearFree Megabytes for the first few weeks in AthensMonthly performance bonusExtra Payment for Overtime, Sundays and Greek HolidaysBonus for referring new colleaguesGreat relocation package: Free Flight Tickets/ Free Transportation from Airport/ 2 Weeks Free Accommodation in Hotel close to our premisesReal- Estate HelpVisa and work permit supportSpecial Discounts and Offers for all employeesTraining using the latest technologiesCareer development opportunitiesPension plan and health insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn-House doctor and examination centerLocation easy to reach by Public TransportFree Greek coursesTrips / Festivals / Parties / Competitions / Excursions Welcome eventEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFlight tickets back home, once per six months 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German General Ledger Accountant with Finnish Fri, 21 Jul 2017 10:47:59 CEST 60864 http://www.europelanguagejobs.com/jobs/general-ledger/general-ledger-accountant-with-finnish-60864.html Dorset Recruitment Prague Prague Czech Republic We are searching a suitable candidate for our client an international petrochemical company who has opened new accounting shared service center in Prague. This position is open to all candidates with work permit in EU and as well as for Czech citizens. Key activities: - Preparation of company´s reporting - Perform GL entries - GL accounts reconciliations - Cooperation on the month end closing - Cooperation on audit - Participation of transfer of accounting from Client to the share service centre - Possibility to work in scheme from 12:00- 20:00 or 14:00- 22:30CET if required - Advanced English skills - Native Finnish - Education in Accounting/Finance - Computer skills – MS Excel - Ability to cooperate with external advisors - Ability to facilitate discussion and workshops with people from different departments - Ability to act and make decisions independently - Sense for detail, accuracy - Loyal, accountable and committed- Friendly working environment of an international company in good team - Competitive salary and benefit package (benefit package includes 5 weeks’ vacation entitlement, contribution to lunch vouchers etc.) - Opportunities for further growth and development To apply for this position, please send a copy of your CV in English language and a brief covering letter to Lucie Elšíková Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time General Ledger Location/Czech Republic/Prague Language/English Finnish General Ledger Accountant with Bulgarian Fri, 21 Jul 2017 10:47:56 CEST 60873 http://www.europelanguagejobs.com/jobs/general-ledger/general-ledger-accountant-with-bulgarian-60873.html Dorset Recruitment Prague Prague Czech Republic We are searching a suitable candidate for our client an international petrochemical company who has opened new accounting shared service center in Prague. This position is open to all candidates with work permit in EU and as well as for Czech citizens. Key activities: - Preparation of company´s reporting - Perform GL entries - GL accounts reconciliations - Cooperation on the month end closing - Cooperation on audit - Participation of transfer of accounting from Client to the share service centre- Advanced English skills - Fluency in Bulgarian language - Education in Accounting/Finance - Computer skills – MS Excel - 2 years of experience in General Ledger Accounting - Ability to cooperate with external advisors - Ability to facilitate discussion and workshops with people from different departments - Ability to act and make decisions independently - Sense for detail, accuracy - Loyal, accountable and committed- Friendly working environment of an international company in good team - Competitive salary and benefit package (benefit package includes 5 weeks’ vacation entitlement, contribution to lunch vouchers etc.) - Opportunities for further growth and development To apply for this position, please send a copy of your CV in English language and a brief covering letter to Lucie Elšíková Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time General Ledger Location/Czech Republic/Prague Language/English Bulgarian Junior Accounting Role with Flemish Fri, 21 Jul 2017 10:47:45 CEST 64103 http://www.europelanguagejobs.com/jobs/accounts-receivable/junior-accounting-role-with-flemish-64103.html Dorset Recruitment Prague Prague Czech Republic We're now seeking several people with fluent Flemish language skills to work in financial administration and accounting roles for a large international here in Prague. Applications from people in Prague or people seeking to relocate here are welcome!Job Description:Receive incoming payments/invoices and accurately book into ledgerContact suppliers/customers to deal with any errors or problemsManage payables process (booking and preparing payment runs)Manage cash allocation for receivablesCoordinate with colleagues to ensure VAT is accurately accounted forPerform account reconcilliation and manage unapplied cashControl the invoice flowPerforms accounts reconciliations, clearing matching items in SAP and investigating differencesCo-operates with tax accountant on accurate and correct records for tax purposes Fluent or native Flemish language skills and good EnglishIdeally, education in a relevant field (Finance, Business Administration)Previous experience in a financial administration/junior accounting roleExperience working with CRM systems is an advantageMust have an interest in working in a position which requires good concentration and strong attention to detailGood general communication skills and ability to work in a team environmentA chance to work in a strong, secure international team environmentCompetitive salary25 Days vacationMeal VouchersOther company benefits are also availableLong-term advancement within the company is possibleTo apply for this position, please send a copy of your CV in English language and a brief covering letter to Lucie ElšíkováPlease read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. Permanent Full-time Accounts Receivable Location/Czech Republic/Prague Language/English Flemish Junior Accounting Role with Dutch Fri, 21 Jul 2017 10:47:40 CEST 64092 http://www.europelanguagejobs.com/jobs/accounts-receivable/junior-accounting-role-with-dutch-64092.html Dorset Recruitment Prague Prague Czech Republic We're now seeking several people with fluent Dutch language skills to work in financial administration and accounting roles for a large international here in Prague. Applications from people in Prague or people seeking to relocate here are welcome!Job Description:Receive incoming payments/invoices and accurately book into ledgerContact suppliers/customers to deal with any errors or problemsManage payables process (booking and preparing payment runs)Manage cash allocation for receivablesCoordinate with colleagues to ensure VAT is accurately accounted forPerform account reconcilliation and manage unapplied cashControl the invoice flowPerforms accounts reconciliations, clearing matching items in SAP and investigating differencesCo-operates with tax accountant on accurate and correct records for tax purposesFluent or native Dutch language skills and good EnglishIdeally, education in a relevant field (Finance, Business Administration)Previous experience in a financial administration/junior accounting roleExperience working with CRM systems is an advantageMust have an interest in working in a position which requires good concentration and strong attention to detailGood general communication skills and ability to work in a team environmentA chance to work in a strong, secure international team environmentCompetitive salary25 Days vacationMeal VouchersOther company benefits are also availableLong-term advancement within the company is possibleTo apply for this position, please send a copy of your CV in English language and a brief covering letter to Lucie ElšíkováPlease read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Accounts Receivable Location/Czech Republic/Prague Language/English Dutch Payroll Specialist with French Fri, 21 Jul 2017 10:47:07 CEST 66972 http://www.europelanguagejobs.com/jobs/payroll/payroll-specialist-with-french-66972.html Dorset Recruitment Prague Prague Czech Republic Join a payroll team working for French clients. Training is provided so we welcome applications from graduates or people wanting to learn a new financial role.In this role you will:Be responsible for timely and accurate processing of payrolls for French speaking clientsPerform on-going as well as quarterly and year-end auditsProvide first-class customer service by email and telephoneAdministrate all client communication and account informationAdvanced French language skills and an advanced level of EnglishEither, recent finance/economics or similar graduate OR having previous working experience in a finance/accounting/administrative service positionProactive and enthusiastic personality, we are looking for someone that likes to interact and solve problemsExcellent communication skills and a genuine desire to deliver world class customer serviceAdvanced knowledge of ExcelGood problem solver and ability to work accurately with large amounts of dataApplications from people living outside of the Czech Republic are welcome but you must hold an EU passport and be ready to relocate quickly to Prague (unfortunately we are unable to sponsor Visa/Work Permit applicants for this position) Competitive salary and an annual bonusFriendly international environment5 weeks holidayMeal ticketsFull payroll trainingGenuine chance to grow and develop your career long termSecurity of working for a stable, growing, major international organisationIf you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below.Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.I confirm being made aware of my rights in connection with access to and protection of personal data.   To negotiate Permanent Full-time Payroll Location/Czech Republic/Prague Language/English French Procurement Specialist with FRENCH (Junior/ Senior) Fri, 21 Jul 2017 10:47:00 CEST 74863 http://www.europelanguagejobs.com/jobs/Other/procurement-specialist-with-french-junior-senior-74863.html People Place & Partners a.s. (not set) Prague Czech Republic ABOUT THE EMPLOYER:We are a truly consumer-centric, sales-driven organization with nearly 600 employees in our Prague office, which was established 10 years ago. During the past few years we had an impressive and constant growth and we became one of the largest organization groups within FMCG sector. With the existing portfolio of over 200 brands and 155,000 employees in 25 countries we are supporting our customers all over the world. Key elements of our dynamic and fast-changing company culture are ownership mindset, informality, national diversity and excellence. THE ROLE:As a Category Buyer you will play a key part in Procurement Team organizational set-up in Prague. You will be responsible for implementation of European procurement strategies, procurement of local materials, and managing communication with different Supply Chain stakeholders.Within your role, some of your key responsibilities will be:Manage local purchase requisitions per defined strategies and categoriesIdentify suppliers for specific needs or categoriesAnalyse results, negotiate and select supplierActively contribute to Global, European & Local Procurement strategiesImplement Global & European Categories across EUProvide input on local supply market, demands and forecastsMonitor contract performanceImprove procurement results and efficiencyIdentify and realize potential procurement savingsIdentify, initiate and co-manage value engineering effortsTrack procurement results in EU and translate into reporting structuresSupport analysis requests, supplier enablement and contract administration for owned categories Preferably University education in Economics, Finance, Business Administration, International Business, Law or relevant fieldFluent knowledge of French in reading, speaking and writingAdvanced level of EnglishPrevious work experience in Procurement would be a great advantageKnowledge of PC Office tools (mainly Excel and PowerPoint); knowledge of SAP, ERP systems would be a great advantageGood coordinating, analytical and problem solving skillsExcellent communication and negotiation skillsCustomer oriented mindsetThe ability to work independently and as part of a teamAttractive corporate benefit package (including meal vouchers, 5 weeks of holidays and other benefits)Permanent employment contractOpportunity to use EU languages on a daily basisContinuous professional & personal developmentPerspective projects with an international scopePositive, social & international working environmentLarge and modern office building near public transportationExtensive training and coachingFree refreshments in the workplaceSocial events and team building activities Permanent Full-time Other Location/Czech Republic/Prague Language/English French Finance/Accounting Administrator with Portuguese Fri, 21 Jul 2017 10:46:58 CEST 65277 http://www.europelanguagejobs.com/jobs/intercompany-Accounting/financeaccounting-administrator-with-portuguese-65277.html Dorset Recruitment Prague Prague Czech Republic Position suitable for people with previous financial administration experience, who are looking to further their career in Finance. Opportunity to join an expanding global company based in PragueIn this role you will:-    Be responsible for the day-to-day financial activity of an assigned portfolio-    Gather and process supplier invoices communicate with the Operations department for approval and exceptions-    Ensure correct coding of all payments-    Preparation of client invoices-    Assist in other projects as needed-    Excellent English and Portuguese skills-    Previous experience in Accounting/Finance (Accounts Receivable/Payable/Invoicing or similar)-    Good analytical and organization skills-    Ability to work as a part of a dynamic team-    Intermediate level of Excel skills -    Competitive starting salary-    Genuine opportunity to grow and develop your career-    Modern, multicultural working environment-    Be a part of an established company expanding its office in PragueIf you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below.Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.I confirm being made aware of my rights in connection with access to and protection of personal data. To negotiate Permanent Full-time Intercompany Accounting Location/Czech Republic/Prague Language/English Portuguese Forwarding Specialist with Czech Language Fri, 21 Jul 2017 10:46:48 CEST 63897 http://www.europelanguagejobs.com/jobs/logistics/forwarding-specialist-with-czech-language-63897.html Dorset Recruitment Brno South Moravia Czech Republic We're now seeking team members for a new road transport logistics branch office in Brno. Our client is an award winning, expanding Central European logistics company. The branch office in Brno will serve their customers in the Czech Republic, Slovak Republic and Hungary. The company utilizes it's own transport fleet as well as building strong partnerships with local third party carriers.Brief Description:- Manage customer communication, providing quotations for transport requests- Route planning for existing customer deliveries within the region, ensuring optimal use of own transport fleet and 3PL partners,- Handle all logistic documentation, provide instructions to drivers and 3PL partners- Troubleshoot real time delivery problems- Actively seek new business opportunities with existing and new customers- Fluent or native Czech or Slovak language skills- Good English language skills- Previous experience in logistics forwarding- Excellent communication skills, able to build strong professional relationships and identify new business opportunities- Very strong organisational skills- Excellent opportunity to be a key part of a new expansion project- Supportive management team that will encourage and listen to your ideas- The company have long term growth plans for the region and your career will grow with themTo apply for this position, please send a copy of your CV in English language and a brief covering letter to LuciePlease read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. Permanent Full-time Logistics Location/Czech Republic/South Moravia Language/English Czech Slovak Photo Technical Support with German Fri, 21 Jul 2017 10:46:05 CEST 58687 http://www.europelanguagejobs.com/jobs/customer-service/photo-technical-support-with-german-58687.html Dorset Recruitment (not set) Prague Czech Republic Position suitable for graduates, people with previous technical support experience, and people with a passion for photography In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of photographic and visual equipment Inform customers about a wide range of products and provide bot pre-sales and after-sales support Maintain regular contact with customers until the problem or question is resolved Become an expert for the product range and utilise this knowledge to provide a highly customer orientated service We require: Good English language, plus fluency in German at a native level Previous Experience in telephone based customer support is an advantage but enthusiastic people with a passion for photography are also welcome to apply Proactive personality and willingness to learn new things Excellent communication skills and a genuine desire to deliver world-class customer service Must have an EU passport or Permanent Residency for the Czech RepublicWe offer: Very good starting salary and a range of additional benefits A genuinely interesting career for anyone with a passion for photography Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and respected international company If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter to Lucie Elšíková   Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English German Photo Technical Support with Swedish Fri, 21 Jul 2017 10:45:59 CEST 66342 http://www.europelanguagejobs.com/jobs/customer-service/photo-technical-support-with-swedish-66342.html Dorset Recruitment Prague Prague Czech Republic Position suitable for graduates, people with previous technical support experience, and people with a passion for photographyIn this role you will:Receive incoming calls and emails from customers with technical issues for a wide range of photographic and visual equipmentInform customers about a wide range of products and provide bot pre-sales and after-sales supportMaintain regular contact with customers until the problem or question is resolvedBecome an expert for the product range and utilise this knowledge to provide a highly customer orientated serviceGood English language, plus fluency in SwedishKnowlege of Finnish would be an advantagePrevious Experience in telephone based customer support is an advantage but enthusiastic people with a passion for photography are also welcome to applyProactive personality and willingness to learn new thingsExcellent communication skills and a genuine desire to deliver world-class customer serviceMust have an EU passport or Permanent Residency for the Czech RepublicVery good starting salary and a range of additional benefitsA genuinely interesting career for anyone with a passion for photographyOngoing training, including structured long term skills building plansModern, multicultural working environmentSecurity of working for a stable and respected international companyIf you would like to apply for this job, please send a copy of your CV in English language and a brief cover letter to Lucie Elšíková Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.I confirm being made aware of my rights in connection with access to and protection of personal data.  To negotiate Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English Finnish Swedish Finance/Accounting Administrator Fri, 21 Jul 2017 10:44:20 CEST 68148 http://www.europelanguagejobs.com/jobs/shared-services-finance/financeaccounting-administrator-68148.html Dorset Recruitment Prague Prague Czech Republic Position suitable for people with previous financial administration experience, who are looking to further their career in finance.Opportunity to join an expanding global company based in PragueIn this role you will:-    Be responsible for the day-to-day financial activity of an assigned portfolio-    Gather and process supplier invoices communicate with the Operations department for approval and exceptions-    Ensure correct coding of all payments-    Preparation of client invoices-    Assist in other projects as needed -    Excellent English-    Previous experience in Accounting/Finance (Accounts Receivable/Payable/Invoicing or similar)-    Good analytical and organization skills-    Ability to work as a part of a dynamic team-    Intermediate level of Excel skills-    Competitive starting salary-    Genuine opportunity to grow and develop your career-    Modern, multicultural working environment-    Be a part of an established company expanding its office in PragueIf you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below.Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.I confirm being made aware of my rights in connection with access to and protection of personal data.  To negotiate Permanent Full-time Shared services and Finance Location/Czech Republic/Prague Language/English German Speakers! Join Us in Sunny Greece! Relocation Support Fri, 21 Jul 2017 10:35:35 CEST 74862 http://www.europelanguagejobs.com/jobs/agent/german-speakers-join-us-in-sunny-greece-relocation-support-74862.html Teleperformance Hellas Athens Attica Greece TELEPERFORMANCE GREECEThis is a place where we believe in people. Where teamwork wins. This is a place where we work for people. That's how we put commitment into practice. This is the company that inspires you to learn, to teach, to grow. Our employees are the most valuable assets!We are always looking for the best!Having strong communication skills and an eye for detail are two crucial skills for Customer Service Representatives. Our employees are problem-solvers with strong listening, speaking and decision-making skills. The ability to work in a fast-paced environment and to converse with a wide variety of people of different cultural backgrounds is also important.We are currently recruiting candidates for PHILIPS departement!Core skills:Adapting to the changing needs of customersFluency in German & English.Providing excellent customer service, via phone, chatting& e-mailsApplying innovative solutions to various types of complaints and concernsMaintaining a professional attitude in challenging situationsAdvanced skills:Be results-driven and respond positively to feedbackAdvanced Tech SkillsAbility to multi-task & manage time effectivelySunny Greece is waiting for you... We are waiting for you!Benefits:Excellent monthly salary (more than twice the average Greek salary)International modern working environmentOpportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader etc.Accommodation Bonus 300 euro per month130 meal vouchers per month for a full yearExtra Payment for Overtime, Sundays and Greek Holidays (75 %)Extra Payment for night shifts (25%)Monthly performance Bonus & Bonus of referring new colleaguesInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etcGreat relocation package: Airplane Tickets/ Transportation from Airport/2 Weeks Free AccommodationSpecial Discounts & Offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updated2 Extra salaries per year ( Christmas / Easter- Summer)On-site canteen & Casual dress codeIn-House doctor and examination center & Free Greek coursesSubsidized data upon arrivalPaid flight home once every 6 monthsEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFree MegaBytes upon arrival 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German English Copywriter – Travel Content Fri, 21 Jul 2017 10:34:03 CEST 74861 http://www.europelanguagejobs.com/jobs/tourism/english-copywriter-travel-content-74861.html TripsByTips (not set) Berlin Germany Do you love writing and travelling? We are looking for English writers to join our online editorial team. What we offerCommissioned texts, payment after approvalAn online platform – you can write from anywhere in the worldFreelance hours: you choose where and when you writeConstructive feedback from professional copywritersNo obligations: Participation free and open-endedWho we areTripsByTips is a leading supplier of high quality unique content with a network of more than 12.000 writers. We research, write and edit articles for organisations across the tourism network, creating content for travel portals, hotel chains and destination promoters.Your profileEnglish native speaker You have stylistic intuition for well-written textsFlawless English spelling and grammar is your natural talentYou travel passionately and love to writeYou enjoy thorough researchEach text assignment has a fixed fee. In addition, we rewardwell-written texts with a 25% Quality Bonus. We also offer a FrequentWriters Bonus, meaning that the more you write, the more you earn. Ifyou have 10 or more texts published in a month, you will receive anadditional 10% on top of your earnings. For 50 texts or more, we arepleased to raise the bonus to 15% and for 100 texts or more, we willreward you with 20% extra. This bonus will be calculated according toyour total fee for the month. Less than 18.000 € gross / year Freelance Indifferent Tourism Location/Germany/Berlin Language/English French Customer Service - Barcelona Fri, 21 Jul 2017 10:28:35 CEST 74860 http://www.europelanguagejobs.com/jobs/customer-service/french-customer-service-barcelona-74860.html Jury and Duny Ltd (not set) Attica Greece  What is the job?This French Customer Service position is to deal with small and medium sized companies and either provide them customer support (after sales, dealing with deliveries gone wrong etc), order management, double checking orders with customer and where possible increase the order deal, Sales, ringing existing customers.Who is our client?We are currently recruiting for some of the most famous brand in the new technology industry.Who are we looking for?To be consider for this French Customer Service position in Barcelona you will need to be near native and be willing to work and live in Spain.6 months to one year experience dealing with customers over the phone or either face to face.Where is the job?This French speaking job is based in Barcelona. Few European cities can offer you the wide diversity of cultural experience that you'll find here in Barcelona. Couple that with the luxury of 4.2 km of beach only a short walk from the city centre, warm sunshine most of the year, you have all the makings of a complete life in Spain.This position is based in the city centre of Barcelona.Interview process and salary?To be considered for this French speaking job in Barcelona you will have to pass:2 phones interviews 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/French Norwegian Customer Service - Barcelona Fri, 21 Jul 2017 10:27:21 CEST 74859 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-customer-service-barcelona-74859.html Jury and Duny Ltd (not set) Attica Greece What is the job?This Norwegian Customer Service position is to deal with small and medium sized companies and either provide them customer support (after sales, dealing with deliveries gone wrong etc), order management, double checking orders with customer and where possible increase the order deal, Sales, ringing existing customers.Who is our client?We are currently recruiting for some of the most famous brand in the new technology industry.Who are we looking for?To be consider for this Norwegian Customer Service position in Barcelona you will need to be near native and be willing to work and live in Spain.6 months to one year experience dealing with customers over the phone or either face to face.Where is the job?This Norwegian speaking job is based in Barcelona. Few European cities can offer you the wide diversity of cultural experience that you'll find here in Barcelona. Couple that with the luxury of 4.2 km of beach only a short walk from the city centre, warm sunshine most of the year, you have all the makings of a complete life in Spain.This position is based in the city centre of Barcelona.Interview process and salary?To be considered for this Norwegian speaking job in Barcelona you will have to pass:2 phones interviews 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/Norwegian German Customer Service - Barcelona Fri, 21 Jul 2017 10:26:15 CEST 74858 http://www.europelanguagejobs.com/jobs/agent/german-customer-service-barcelona-74858.html Jury and Duny Ltd (not set) Attica Greece What is the job?This German Customer Service position is to deal with small and medium sized companies and either provide them customer support (after sales, dealing with deliveries gone wrong etc), order management, double checking orders with customer and where possible increase the order deal, Sales, ringing existing customers.Who is our client?We are currently recruiting for some of the most famous brand in the new technology industry.Who are we looking for?To be consider for this German Customer Service position in Barcelona you will need to be near native and be willing to work and live in Spain.6 months to one year experience dealing with customers over the phone or either face to face.Where is the job?This German speaking job is based in Barcelona. Few European cities can offer you the wide diversity of cultural experience that you'll find here in Barcelona. Couple that with the luxury of 4.2 km of beach only a short walk from the city centre, warm sunshine most of the year, you have all the makings of a complete life in Spain.This position is based in the city centre of Barcelona.Interview process and salary?To be considered for this German speaking job in Barcelona you will have to pass:2 phones interviews 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/German Swedish Customer Service - Barcelona Fri, 21 Jul 2017 10:24:39 CEST 74857 http://www.europelanguagejobs.com/jobs/agent/swedish-customer-service-barcelona-74857.html Jury and Duny Ltd (not set) Attica Greece What is the job?This Swedish Customer Service position is to deal with small and medium sized companies and either provide them customer support (after sales, dealing with deliveries gone wrong etc), order management, double checking orders with customer and where possible increase the order deal, Sales, ringing existing customers.Who is our client?We are currently recruiting for some of the most famous brand in the new technology industry.Who are we looking for?To be consider for this Swedish Customer Service position in Barcelona you will need to be near native and be willing to work and live in Spain.6 months to one year experience dealing with customers over the phone or either face to face.Where is the job?This Swedish speaking job is based in Barcelona. Few European cities can offer you the wide diversity of cultural experience that you'll find here in Barcelona. Couple that with the luxury of 4.2 km of beach only a short walk from the city centre, warm sunshine most of the year, you have all the makings of a complete life in Spain.This position is based in the city centre of Barcelona.Interview process and salary?To be considered for this Swedish speaking job in Barcelona you will have to pass:2 phones interviews 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/Swedish Russian Social Media Support Specialist Fri, 21 Jul 2017 10:23:47 CEST 74856 http://www.europelanguagejobs.com/jobs/customer-service/russian-social-media-support-specialist-74856.html Concentrix Belfast Northern Ireland United Kingdom PLEASE NOTE, WE CAN ONLY ACCEPT APPLICANTS WITH EU PASSPORTS OR UK WORK PERMITSAt Concentrix we work on behalf of one of the biggest and best known technology companies, providing social support to their customers.As a Social Care and Communities Support Specialist you will be the first point of contact for our client. They will depend on you to provide the highest standard of customer service and technical support. They will seek your advice on products and services that will make their business the greatest that it can be! We are looking for enthusiastic individuals who are interested in working in a fun, fast paced and performance based environment which will involve advising, solving and communicating with customers to deliver first class service. You will be responsible for monitoring and responding to comments and feedback through social media channels, such as Facebook & Twitter as well as email, voice, chat and community forums. Essential Criteria:High level of fluency in written and spoken English & RussianExperience in a customer service environment.Must have experience using Facebook & Twitter.Ability to repeat the same message, written in many different ways and tailor to customer technical expertise level.Team player, with the patience to learn and adapt to the communication style of, our client and their products brand personality.Ability to work effectively in a fast-pace, dynamic and changing environment.Benefits:A bright, modern and exciting place to work with excellent staff facilities.Annual Reward & Recognition Ceremony.Pension Scheme.Employee discounts scheme.Excellent relocation package.A fun, dynamic and challenging work environment.Professional development opportunities.Why Belfast?In Belfast we have around 1000 staff working in the heart of the city, 70% are multilingual, most have relocated to Northern Ireland. Belfast itself is a vibrant, multi-cultural and exciting place to live. As the capital of Northern Ireland, it is home to around 580,000 inhabitants in the metropolitan area and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, scenic and coastal walking and cycling routes, a vibrant night life with regular music, art, and social events, and much more! Accommodation, transport and the general cost of living are all very reasonable in Belfast.Relocation:Belfast is among the most welcoming cities in the world and we do our best to make sure the move is as easy and enjoyable as possible!Reimbursement of initial travel costs to Belfast up to £2507 nights in a city centre hotel upon arrivalSupport in finding accommodation, opening bank accounts and much more.Advance in wages of up to £400 to help with first month’s rent and deposit. All offers are subject to a successful Complete Background Screening process.Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds.All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Northern Ireland Language/English Russian Danish Customer Service - Barcelona Fri, 21 Jul 2017 10:23:27 CEST 74855 http://www.europelanguagejobs.com/jobs/customer-service/danish-customer-service-barcelona-74855.html Jury and Duny Ltd (not set) Attica Greece This Danish Customer Service position is to deal with small and medium sized companies and either provide them customer support (after sales, dealing with deliveries gone wrong etc), order management, double checking orders with customer and where possible increase the order deal, Sales, ringing existing customers.Who is our client?We are currently recruiting for some of the most famous brand in the new technology industry.Who are we looking for?To be consider for this Danish Customer Service position in Barcelona you will need to be near native and be willing to work and live in Spain.6 months to one year experience dealing with customers over the phone or either face to face.Where is the job?This Danish speaking job is based in Barcelona. Few European cities can offer you the wide diversity of cultural experience that you'll find here in Barcelona. Couple that with the luxury of 4.2 km of beach only a short walk from the city centre, warm sunshine most of the year, you have all the makings of a complete life in Spain.This position is based in the city centre of Barcelona.Interview process and salary?To be considered for this Danish speaking job in Barcelona you will have to pass:2 phones interviewsSalary: Up to 22.000€ per year + Relocation package 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/Danish Due Diligence Officer - Know Your Client (m/f) Fri, 21 Jul 2017 10:22:21 CEST 74854 http://www.europelanguagejobs.com/jobs/legal/due-diligence-officer-know-your-client-mf-74854.html Experis (not set) Lisbon Portugal Our Client is a leader in banking and financial services that can offer you an exciting and truly global career. Is one of the euro zone’s leading banks, strongly positioned in its two core businesses – Retail Banking, Corporate & Institutional Banking - and present worldwide.Within Client Management Operations of the bank, the Due Diligence team objective is to onboard new clients efficiently within the framework of the CIB KYC Policy. This team is also responsible for the recertification process for existing clients. The team is coordinated globally with local oversight to ensure adherence to all relevant laws and regulations.The main goal of the team is to contribute to protect BNPP against reputational risk, Anti Money laundering risk AML/CFT and Fraud risks. The team must work closely with the Business and Coverage to understand the clients and provide a service that client’s value. It also must work with Compliance to ensure that it provides what the Regulators require. The team is belonging to a global and regional organization with presence in various CIB countries. The role is to perform CIB Clients due diligence analysis and checks at the client onboarding and recertification and to contribute the overall client’s assessment in terms of KYC. The KYC activity also includes the management of the client classification related to other regulations such as MiFID (when applicable) and Tax regulations (FATCA & AEOI).RESPONSIBILITIESDemonstrate awareness of the 3rd European Money Laundering Directive and any local regulatory directives or requirementsAnalyse the Business requests and identify the clientDemonstrate a firm understanding of client classification definitions – MIFID/FACTA/AEOI and its implicationsContribute to score client for risk and collect the related documentation to analyseIdentify ultimate beneficial owner and all related individuals in the client’s organisation and ownership structureScreen the clients and those related individuals against sanction lists as well as background search tools including the results analysisComplete the KYC analysis as per the CIB KYC procedure and perform regular review of the clientsObtain business/ coverage opinion and sign-off of the client file, ensuring client files pass all quality and control reviewsCommunicate within the onshore team, Compliance, the businesses/coverage and IT and any other stakeholdersSKILLSUniversity degree, preferably in Law / Regulation / Financial SecurityMinimum 2 years of experience in banking/Due Diligence onboarding related activity or relevant experienceFluency in English – both verbal and written – is mandatory; French is a plusKnowledge of Global Markets, related products, and derivatives and processesDemonstrate a firm understanding of the various acting counterparty roles and the associated risksExcellent verbal, presentation and written communication skillsTeam playerRigorous and risk awareCoordination and Prioritization skillsPolyvalent, flexible and able to adapt Permanent Full-time Legal Location/Portugal/Lisbon Language/English Service Client - Athenes Fri, 21 Jul 2017 10:22:18 CEST 74853 http://www.europelanguagejobs.com/jobs/agent/service-client-athenes-74853.html Jury and Duny Ltd (not set) Attica Greece out en élargissant vos horizons de carrière, acquérez des connaissances sur de nouvelles approches technologiques en représentant les plus grandes marques mondiales. Acquérez une expérience de travail précieuse au sein d’équipes multiculturelles. Enrichissez vos compétences linguistiques et découvrez un pays différent reconnus pour son accueil chaleureux d’une beauté exceptionnelle et plus de 300 jours de soleil, des plages paradisiaque et des iles de charmes avec coût de vie beaucoup moins cher d’’autres pays européens.Nos valeurs : Professionnalisme, Engagement, Respect, Innovation et Intégrité, participent à créer un environnement de travail parfait pour quelqu’’un qui souhaite intégré une entreprise d’’externalisation internationale célèbre et contribuer à maintenir une coopération à long terme réussie avec nos clients.Nous offrons :Evénement de Bienvenue.Environnement de travail moderne et international.Formation payée.Salaire brut mensuel intéressant et prime de rendement mensuelle.Excellentes prestations de délocalisation.Cantine sur place.Remises et offres spéciales pour tous les salariés.Possibilités d’’évolution de carrière.Heures supplémentaires rémunérées.Docteur et centre d’’examen médical en interne.Leçons de grecques gratuites.Mise à disposition d’’une équipe de relation avec les employés pour aider les personnes nouvellement embauchées à s’’intégrer au style de vie grec et à la culture locale.Nous recherchons des jeunes dynamiques et motivés, passionnés dotés d’un excellent relationnel dont la missions et activités principales sont :Maîtrise parfaite de la langue française et très bonne maitrise de la langue anglaise à l’oral comme à l’écrit, toute langue supplémentaire serait un plus.Aisance avec les outils informatiques.S’assurer de la bonne compréhension de la demande du client et fournir la solution adéquate.Assurer le suivi de ses interventions jusqu’à la résolution définitive.S’assurer de l’origine de la demande, en mettant à jour, si nécessaire, les informations concernant le client (nom, coordonnées etc…)Investigation des erreurs et des problèmes.S’’assurer que les appels soit gérer dans le temps imparti et que le problème du client soit résolu.Gestion, effective et efficace, du temps des appels assurant le minimum d’inconvénients au client.Citoyen Européen ou Visa + Work Permit Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/French Business Developer with a Native Level of German Fri, 21 Jul 2017 10:22:14 CEST 73290 http://www.europelanguagejobs.com/jobs/Business-Development/business-developer-with-a-native-level-of-german-73290.html Talent Search People - Native Speakers Barcelona Barcelona Spain In this position you will be contacting international businesses on behalf of IT companies and gathering information (IT strategies) in order to generate new business opportunities. You will be using various sources such as marketing databases, telephone, email or web to achieve the targets set by our clients.Your responsabilities:- working with some of the world´s largest software and harware vendors with the aim of identifying, qualifying, pursuing, and delivering business opportunities- contacting and developing connections with business in order to generate leads for the IT companies you are representing- interacting with clients and menbers of your team- Native German- High level of English- Previous experience in Sales is an advantage but not a necessary skill- Good work ethic- Ambitious- Great sense of humor- A strong interest in Business- Outgoing and able to speak comfortably over the phone- Expert training- Valuable experience and skill development- Career opportunities within management and sales roles (in-house or with the world´s leading IT companies)- Exciting and motivating incentives for top perfomers- A young and international environment- Salary: 30 000 euros per year (27K + 3K bonus every 12 months)- Long term contract with company 24.000 € - 30.000 € gross / year Permanent Full-time Business Development Location/Spain/Barcelona Language/English German Credit Analyst (m/f) Fri, 21 Jul 2017 10:21:06 CEST 74852 http://www.europelanguagejobs.com/jobs/shared-services-finance/credit-analyst-mf-74852.html Experis (not set) Lisbon Portugal Our Client is a leader in banking and financial services that can offer you an exciting and trulyglobal career. Is one of the euro zone’s leading banks, strongly positioned in its two corebusinesses – Retail Banking, Corporate & Institutional Banking - and present worldwide. At the moment we are looking for a Credit Analyst, who speaks German.Your role:Athering information about clientsReading financial briefingsAssessing, analysing and interpreting complicated financial informationUndertaking risk analysis by developing statistical modelsKeeping company credit exposures within set risk bearing limitsCompleting loan application forms and submitting to loan committees for approvalUsing credit-scoring systems for small credit amounts (such as small unsecured personal loans)Keeping knowledge of key issues up-to-date (for example legal, market risk and compliance issues)Helping to enhance the quality of credit applicationsMaking recommendations about procedural/policy changes.Your profile:BS degree in Business, Statistics, Finance or related field;Fluent in English and German (at least B.2)Motivated to learn and to grow.The offer:Competitive salary package;Work contract without term;Multicultural and international environment.Opportunity to grow within a company which is growing day-by-day.Location: Lisbon, Portugal. Permanent Indifferent Shared services and Finance Location/Portugal/Lisbon Language/German Market Abuse Level 1 Surveillance Officer (M/F) - German Fri, 21 Jul 2017 10:20:08 CEST 74851 http://www.europelanguagejobs.com/jobs/shared-services-finance/market-abuse-level-1-surveillance-officer-mf-german-74851.html Experis (not set) Lisbon Portugal Our Client is a leader in banking and financial services that can offer you an exciting and trulyglobal career. Is one of the euro zone’s leading banks, strongly positioned in its two corebusinesses – Retail Banking, Corporate & Institutional Banking - and present worldwide. Within the Lisbon Compliance Hub, Market Abuse Level 1 Surveillance team performs first levelanalysis for European and Business Lines, in the area of Market Abuse (MA).RESPONSIBILITIESWithin Compliance, MA L1 Surveillance Officer performs daily trade surveillance activities for marketabuse and insider dealing. In this sense, the main responsibilities of this team are:Supports German Local Surveillance team at first and then one or several other BNPP entities, ensuring first level analysis of MAD alerts generated via a transaction monitoring toolConducts post trade analysis using market surveillance systems and other systems:Analyses alerts on market abuse using historical trading and order dataCloses obvious false positive alerts and escalades issues to Local Surveillance team for final decision on whether to close or disclose suspicious cases to local authoritiesMaintains appropriate audit trail and documentation in all instances of alert review to evidence / support the reviewProvides required inputs diligently to local surveillance compliance officers when needed to accompany regulatory and audit inspectionsAdvises and makes recommendations for enhancements to existing processes, procedures and toolsActs as referent in relation to his primary areas of responsibility or expertise (knowledge of a certain business or typology of market abuse)Develops continuous knowledge and understanding of Compliance topicsSKILLS3 years of work experience in Operations (ideally in, but not limited to, custody and settlement services, internal control or supervisor positions)Business knowledge (including products and operational systems)Experience in assessing Market Abuse cases will be considered as a plusAwareness of market abuse typologies relevant to financial instruments and client-typesIntegrity and responsibilityAnalytical and risk assessment skillsFluent in German and English, spoken and writtenProficient user of Microsoft Office (including Microsoft Excel)Proactive and dynamicTeam spirit Permanent Full-time Shared services and Finance Location/Portugal/Lisbon Language/German German Speaking Advisors Needed in Sunny Athens! Fri, 21 Jul 2017 10:19:30 CEST 74850 http://www.europelanguagejobs.com/jobs/agent/german-speaking-advisors-needed-in-sunny-athens-74850.html Teleperformance Hellas Athens Attica Greece Opportunities are endless, but not all the same ones!Teleperformance Greece offers you now the Best Working Experience!Will you miss this chance?Teleperformance, awarded as ‘Best Working Place 2017’, gives to passionate and enthusiastic job seekers the unique choice to be the creators of their successful working life and personal development. A Multicultural-people oriented family of 4850 employees transforms their passion into excellence, providing the highest level of customer service, technical support and digital solutions to thousands customers around the world!Join now our talented German Speaking Team! We are currently recruiting candidates for Philips departement!We are currently recruiting German speakers, who will be able to deliver outstanding customer care services with professionalism, integrity and empathy towards our customers via inbound calls, chat and email both in German & English language. Apply now for this job position and you will have the chance to enhance your skills, enrich your CV and working experience, learning from the IT experts of this field.• Excellent command in both German and English (Written and Verbal skills)• Advanced PC skills• Ability to multi-task, prioritize, and manage time effectively• Willingness to work in a fast paced environment• Availability to work in rotating shifts, on weekends or on Holidays• Availability to relocate in a few weeks' noticeWe know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. That is why we offer:Excellent monthly salary (more than twice the average Greek salary) + plus 2 extra salaries per yearPaid 45-min break within the 8h shiftAccommodation Bonus 300 euros per month130 meal vouchers per month for a full yearFree Megabytes for the first few weeks in AthensMonthly performance bonusExtra Payment for Overtime, Sundays and Greek HolidaysBonus for referring new colleaguesGreat relocation package: Free Flight Tickets/ Free Transportation from Airport/ 2 Weeks Free Accommodation in Hotel close to our premisesFlight tickets back home, once per six monthsReal- Estate HelpVisa and work permit supportSpecial Discounts and Offers for all employeesTraining using the latest technologiesCareer development opportunitiesPension plan and health insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn-House doctor and examination centerLocation easy to reach by Public TransportFree Greek coursesTrips / Festivals / Parties / Competitions / ExcursionsWelcome eventEmployee Relations team to help new hires integrate in the Greek lifestyle and culture 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German French Credit Risk Analyst and Portfolio Manager (m/f) Fri, 21 Jul 2017 10:19:05 CEST 74849 http://www.europelanguagejobs.com/jobs/shared-services-finance/french-credit-risk-analyst-and-portfolio-manager-mf-74849.html Experis (not set) Lisbon Portugal Our Client is a leader in banking and financial services that can offer you an exciting and truly global career. Is one of the euro zone’s leading banks, strongly positioned in its two core businesses – Retail Banking, Corporate & Institutional Banking - and present worldwide.Your mission:Supervision of credit & counterparty risks of the different business lines, whether directly or delegating to other Risk Function teams;Contribute to the implementation of risk policy and ensure that risks taken are in line with this policy;Contribute to the business lines risks frameworks definition & implementation;Cooperate and coordinate with other Risks teams to ensure complete coverage of credit, counterparty, market and liquidity risks (TAC/NACs, portfolio analysis and monitoring);Ensure definition and update of procedures related to the risk monitoring of the business lines activities;As second level of control, monitor and analyse risks.Your skills:Bachelor or Master Degree in Finance or similar (mandatory);At least 2/ 3 years of professional experience in market finance, Banking or risk (mandatory);Fluency in French (mandatory);Job location: Lisbon, Portugal Permanent Full-time Shared services and Finance Location/Portugal/Lisbon Language/French Regulatory Reform and Client Communication Officer (m/f) Fri, 21 Jul 2017 10:15:08 CEST 74848 http://www.europelanguagejobs.com/jobs/legal/regulatory-reform-and-client-communication-officer-mf-74848.html Experis (not set) Lisbon Portugal Our Client is a leader in banking and financial services that can offer you an exciting and trulyglobal career. Is one of the euro zone’s leading banks, strongly positioned in its two corebusinesses – Retail Banking, Corporate & Institutional Banking - and present worldwide.RESPONSIBILITIESThe CLM Regulations Officer is a key part of the correct implementation of the new rules and regulations, which are governing the financial industries. The officer will perform regulatory maintenance activities and provide support for tax, market integrity, and OTC derivatives regulations within Client Management’s mandate. The team will ensure high level expertise and perfect execution of daily management of regulatory activities. Address internal questions from various LOB’s (Front Office, Middle / Back Office), Operations, etc. on regulatory requirements (via email or phone). Address clients questions on regulatory requirements (via email or phone) Maintain an up to date database of clients contact details Resolve flow breaches and perform data quality checks on regulatory data within CLM’s systems Provide timely assistance to front office staff in the face of regulatory limitations to trading Collect regulatory data from clients and ensure accurate logging Define and produce dashboards on progress, risks and issues Report progress, risks and issues to relevant stakeholders (Business, Legal, etc.) and Management Proactively contribute to process and tool improvements Identify areas of risk in the team’s activities and report them to Management Develop a strong knowledge on regulatory topics based on the available materials Work in cooperation with the other CLM Regulations teams in Paris, London, Hong Kong, New York and Mumbai Share best practice with CLM Regulations Community Act as a representative of the CLM Regulations Community towards other internal stakeholdersSKILLS University degree, preferably in Law / Regulation / Financial Security, but not limited to these domains Fluency in English – both verbal and written – is mandatory;Other languages will be a valuable asset. Strong knowledge of the key functional areas in Investment Banking – processes systems and organisation (Front to Back in addition to Core Functions) Strong attention to detail Fast learner Permanent Full-time Legal Location/Portugal/Lisbon Language/English French German Speaker?Join Us in Sunny Greece!Relocation Support! Fri, 21 Jul 2017 10:13:49 CEST 74847 http://www.europelanguagejobs.com/jobs/agent/german-speakerjoin-us-in-sunny-greecerelocation-support-74847.html Teleperformance Hellas Athens Attica Greece TELEPERFORMANCE GREECEThis is a place where we believe in people. Where teamwork wins. This is a place where we work for people. That's how we put commitment into practice. This is the company that inspires you to learn, to teach, to grow. Our employees are the most valuable assets!We are always looking for the best! We are currently recruiting candidates for Philips departement!Having strong communication skills and an eye for detail are two crucial skills for Customer Service Representatives. Our employees are problem-solvers with strong listening, speaking and decision-making skills. The ability to work in a fast-paced environment and to converse with a wide variety of people of different cultural backgrounds is also important.Core skills:Adapting to the changing needs of customersFluency in German & English.Providing excellent customer service, via phone, chatting& e-mailsApplying innovative solutions to various types of complaints and concernsMaintaining a professional attitude in challenging situationsAdvanced skills:Be results-driven and respond positively to feedbackAdvanced Tech SkillsAbility to multi-task & manage time effectivelySunny Greece is waiting for you... We are waiting for you!Benefits:Excellent monthly Salary (more than twice the average Greek salary)International modern working environmentOpportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader etc.Extra Payment for Overtime, Sundays and Greek Holidays (75 %)Extra Payment for night shifts (25%)Accommodation Bonus 300 euros per month130 meal vouchers per month for a full yearMonthly performance Bonus & Bonus of referring new colleaguesInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etcGreat relocation package: Airplane Tickets/ Transportation from Airport/2 Weeks Free AccommodationSpecial Discounts & Offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updated2 Extra salaries per year ( Christmas / Easter- Summer)On-site canteen & Casual dress codeIn-House doctor and examination center & Free Greek coursesSubsidized data upon arrivalFree MegaBytes upon arrival Paid flight home once every 6 monthsEmployee Relations team to help new hires integrate in the Greek lifestyle and culture 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German Flemish Client Support - Banking Institution (M/F) Portugal Fri, 21 Jul 2017 10:13:46 CEST 74846 http://www.europelanguagejobs.com/jobs/agent/flemish-client-support-banking-institution-mf-portugal-74846.html Experis (not set) Lisbon Portugal Our Client is a leader in banking and financial services that can offer you an exciting and truly global career. Is one of the euro zone’s leading banks, strongly positioned in its two core businesses – Retail Banking, Corporate & Institutional Banking - and present worldwide. RESPONSIBILITIESThe Client Service Officer is the front line operational point of contact for a client regarding any of their post-trade / post-sales activities.The team’s main objective is to manage clients’ expectations and so be responsible for providing the client with the appropriate answer within a timely manner, coordinating with other teams in the Bank when necessary.They play an important role in ensuring and improving day-to-day operational Maintain a dynamic, interactive and pro-active relationship with the clients and with the internal stakeholders. Report and handle in the appropriate way any incidents, complaints and claims according to procedures and policies in place; Monitor daily controls and the automatic distribution of the reports and act accordingly if there are any issues. SKILLSUniversity degree preference, in Economics, Finance or Management;Important experience in contact and client relation;Fluency in Flemish;Client focus, interpersonal skills and ability to network;Excellent communication skills, ability to express thoughts; Team player; Analytical and problem solving;Attention to detail, accurate and organized;Flexible and open-minded, result driven, pro-active and ability to take initiative.OFFER:Fixed no term contract direct with the bank;Excellent salary package;Excellent location and facilities;Multicultural environment and one company that values its employees.Location: Lisbon, Portugal Permanent Full-time Agent Location/Portugal/Lisbon Language/Flemish German Client Support - Banking Institution (M/F) Fri, 21 Jul 2017 10:12:54 CEST 74845 http://www.europelanguagejobs.com/jobs/agent/german-client-support-banking-institution-mf-74845.html Experis (not set) Lisbon Portugal Our Client is a leader in banking and financial services that can offer you an exciting and truly global career. Is one of the euro zone’s leading banks, strongly positioned in its two core businesses – Retail Banking, Corporate & Institutional Banking - and present worldwide. RESPONSIBILITIESThe Client Service Officer is the front line operational point of contact for a client regarding any of their post-trade / post-sales activities.The team’s main objective is to manage clients’ expectations and so be responsible for providing the client with the appropriate answer within a timely manner, coordinating with other teams in the Bank when necessary.They play an important role in ensuring and improving day-to-day operational Maintain a dynamic, interactive and pro-active relationship with the clients and with the internal stakeholders. Report and handle in the appropriate way any incidents, complaints and claims according to procedures and policies in place; Monitor daily controls and the automatic distribution of the reports and act accordingly if there are any issues. SKILLSUniversity degree preference, in Economics, Finance or Management;Important experience in contact and client relation;Fluency in German; Advanced in English;Client focus, interpersonal skills and ability to network;Excellent communication skills, ability to express thoughts; Team player; Analytical and problem solving;Attention to detail, accurate and organized;Flexible and open-minded, result driven, pro-active and ability to take initiative.OFFER:Fixed no term contract direct with the bank;Excellent salary package;Excellent location and facilities;Multicultural environment and one company that values its employees.Location: Lisbon, Portugal Permanent Full-time Agent Location/Portugal/Lisbon Language/German Athens is Seeking German Support Professionals! Apply now! Fri, 21 Jul 2017 10:10:01 CEST 74844 http://www.europelanguagejobs.com/jobs/agent/athens-is-seeking-german-support-professionals-apply-now-74844.html Teleperformance Hellas Athens Attica Greece TELEPERFORMANCE GREECETeleperformance connects the biggest and most respected brands on the planet with their customers. We invest in research and development to get a deeper understanding of customers' behaviors and needs for different countries, cultures, industries and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact. WHY GREECE?We give you now the opportunity to choose a country that combines the historical past with the modern present and to work for the first company that introduced Contact Center in the local market and became one of the most successful partners around Europe.Do you speak German? We are currently recruiting candidates for Philipps departement!Make a fresh start in sunny Greece; meet our culture and all the natural beauty of our country! Greece is a very competitive country in price, compared to other European destinations. Visitors in Greece are treated as long-time friends, due to the traditional hospitality and friendliness of its people!This is the time for you to gain unforgettable new experiences! OUR JOB DESCRIPTIONWe listen and respond to our customers’ needs and concerns (via phone and chatting)We always handle customers’ issues or complaints in a polite wayWe determine further action or final completion on customer cases receivedWe record details of customer contacts and actions takenWe research answers or solutions as neededProficient in both German and English (written and oral skills)Strong phone contact handling skills and active listeningAbility to multi-task, prioritize, and manage time effectivelyWillingness to work in a fast paced environmentAvailability to work in rotating shifts and on weekendsFlight ticket to GreeceAirport pick up2 weeks free accommodationExcellent monthly salary (more than twice the average Greek salary)Accommodation Bonus 300 euros per month130 euros meal vouchers per month for a full yearMonthly performance BonusesStep by step support regarding your hiring process14 salaries per year (One on Christmas, half for Easter & for Summer vacation)25% extra payment for working night shifts 75% extra payment working on Greek Holidays20 days annual paid holidayFlight ticket back home every six monthsBonus for referring new colleaguesPublic + Private health insurance coverageTraining in EnglishFree Greek language coursesContinuous IT and Soft skills trainingIn-House doctor and examination centerA professional, modern and multicultural environmentCasual dress codeFree MBs upon arrival 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German Customer Support - Portugal Fri, 21 Jul 2017 10:06:54 CEST 74843 http://www.europelanguagejobs.com/jobs/agent/customer-support-portugal-74843.html ADM Value Barcelona SA Barcelona Barcelona Spain Are you interested in working Barcelona?We are recruiting support agent for our customer care team in Poblenou.You will be the only point of contact between the company and the customers. You will be in charge of customer relations with members, in particular replying to their requests by email, post, chat and phone.? Good basic education, especially flawless written skills.? Excellent communication skills, empathy and understanding? Fluency in Portuguese requiredThis is an exciting opportunity to join a new start-up team. Taking part in a new business adventure will open up lots of career opportunities for the first people to join the new branch of our company.Permanent contract, based in Barcelona Poble Nou - (Metro Marina or Bogatell)Annual salary : 15100€9:30 am to 6:30 pmBonus for Sundays (56€) and Holidays (111€)Fully paid 2-week training Less than 18.000 € gross / year Permanent Full-time Agent Location/Spain/Barcelona Language/Portuguese Customer Specialist with German - RELOCATION package Fri, 21 Jul 2017 10:05:59 CEST 74842 http://www.europelanguagejobs.com/jobs/customer-service/customer-specialist-with-german-relocation-package-74842.html Multilingual People Krakow Malopolskie Poland Customer Service Professional with GermanOur client (Shell) is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Job Description:Be the first point of contact for CustomersResolve Customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standardsProvide assistance to customers in self-service mediums and assist customer to complete transactionsRecord and follow up all customer contacts in customer facing systemsProactively communicating to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales orderSupporting in the resolution of delivery queriesEnglish (B2) and German (B2)Benefits:  Attractive salary and bonusesComplex medical care and individual life insuranceExcellent relocation package for candidates from abroadSports programme & facilities including Multisport Card and vouchers for free time activitiesGood atmosphere at work and comfortable working environment: own canteen and a few relax roomsOpportunity to participate in social and community projectsMeaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500) To negotiate Permanent Full-time Customer Service Location/Poland/Malopolskie Language/German Specjalista ds. Obs?ugi Klienta z j?zykiem angielskim Fri, 21 Jul 2017 10:05:15 CEST 74841 http://www.europelanguagejobs.com/jobs/shared-services-finance/specjalista-ds-obslugi-klienta-z-jezykiem-angielskim-74841.html GBS Partners Gdansk Pomorskie Poland Obowi?zki:Kompleksowa posprzeda?owa obs?uga aktualnych klientów firmy w zakresie przyjmowania, realizowania i procesowania zamówie? w systemie SAPKoordynacja przep?ywu informacji pomi?dzy klientem a dzia?em sprzeda?y i logistykiUtrzymywanie telefonicznego oraz mailowego kontaktu z klientami angloj?zycznymiDoradztwo w zakresie produktów oferowanych przez firm?Utrzymywanie posprzeda?owego kontaktu z klientem, w tym rejestrowanie reklamacjiWsparcie administracyjneWymagania:Znajomo?? j?zyka angielskiego na poziomie zaawansowanym – warunek koniecznyZnajomo?? j?zyka w?oskiego b?dzie atutemWysokie umiej?tno?ci komunikacyjne i organizacyjneOferujemy:Przyjazne ?rodowisko pracy w dynamicznym, mi?dzynarodowym zespoleMo?liwo?? zdobycia do?wiadczenia zawodowego w globalnej firmie o ugruntowanej pozycji na rynkuZatrudnienie na pe?en etat na podstawie umowy agencyjnej (umowa o prac? ze wszystkimi ?wiadczeniami), od zaraz na okres przynajmniej 12 miesi?cy, z mo?liwo?ci? przed?u?enia wspó?pracy To negotiate Permanent Full-time Shared services and Finance Location/Poland/Pomorskie Language/English German Speakers Needed For Great CC/TS Roles-Athens Greece Fri, 21 Jul 2017 10:04:36 CEST 74840 http://www.europelanguagejobs.com/jobs/agent/german-speakers-needed-for-great-ccts-roles-athens-greece-74840.html Teleperformance Hellas Athens Attica Greece  Why you should join our company?This is your chance to start a new career, enhance your skills, meet the beauties of Greece and get a new experience!If you are ready for this change apply now! We will support your relocation while at the same time we provide you with visa provisioning service, if necessary! Our employees are our assets; our main goal is to make you proud to belong to our group through job satisfaction and a great work environment! Teleperformance is the worldwide leading provider of outstanding customer experiences at every single opportunity. We are the worldwide leader in multichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals Our mission and values represent how we think and act every day to achieve our main goal: happiness from inside out. That means satisfaction for those who work for Teleperformance, for our investors and of course, for our clients and their customers.Job Description:Receive inbound calls, E mails and Chats from consumers requiring product support in both German and English.Maintain, analyze, troubleshoot and attempt repair of all products.Investigate issues and solve problems; performing root cause analysis in effort to provide permanent resolutions.Ensure that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved. Stay current with system information, changes and updatesWe are currently recruiting candidates for PHILIPS department. The advisor interacts directly with customers at all stages of the business relationship; this individual is often the only representative of the firm with whom the customer will communicate. Each employee is the “face of our company” so it is important for customer service advisors to ensure that clients have a pleasant experience. Acting as an extension of the firm’s brand and core values, this task is accomplished by treating each customer in a courteous manner, greeting them and answering every question in a pleasant and efficient way.Excellent command in both German and English (Written and Verbal skills)Advanced PC skillsAbility to multi-task, prioritize, and manage time effectivelyWillingness to work in a fast paced environmentAvailability to work in rotating shifts, on weekends or on HolidaysAvailability to relocate in a few weeks' noticeExcellent monthly salary (more than twice the average Greek salary)Plus 2 extra salaries per yearPaid 45-min break within the 8h shiftAccommodation Bonus 300 euros gross per month 130 euros in Meal vouchers per month for a full yearFree Megabytes for the first few weeks in AthensMonthly performance bonusExtra Payment for Overtime, Sundays and Greek HolidaysBonus for referring new colleaguesGreat relocation package: Free Flight Tickets/ Free Transportation from Airport/ 2 Weeks Free Accommodation in Hotel close to our premisesReal- Estate HelpVisa and work permit supportSpecial Discounts and Offers for all employeesTraining using the latest technologiesCareer development opportunitiesPension plan and health insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn-House doctor and examination centerLocation easy to reach by Public TransportFree Greek coursesTrips / Festivals / Parties / Competitions / Excursions Welcome eventEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFlight tickets back home, once per six months 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German Mitarbeiter im technischen Support (m/w) Deutsch Fri, 21 Jul 2017 09:56:40 CEST 48451 http://www.europelanguagejobs.com/jobs/customer-service/mitarbeiter-im-technischen-support-mw-deutsch-48451.html people-s-place GmbH (not set) Spain Unser Klient ist ein international führender Anbieter von Outsourcing-Dienstleistungen in den Bereichen Vertrieb, Service und technischer Support. Für ihre Standorte: Barcelona, Valencia, Mallorca, Madrid oder Málaga suchen wir deutschsprachige Kundenberater auf folgende Stelle: Mitarbeiter im technischen Support (m/w) Deutsch, diverse Städte Ihre Aufgaben sind: • Probleme in Lösungen umzuwandeln • Unterstützung der Kunden bei technischen Problemen und Störungen • Ihr Know-How einbringen • Durch Kundenkontakt via Telefon oder E-Mail erzielen Sie eine höchstmögliche Kundenzufriedenheit • Sie unterstützen das Team zusätzlich gerne bei administrativen Tätigkeiten und ReportingsEs ist alles möglich, wenn Sie: • technischen Kenntnisse oder einen Hochschulabschluss in diesem Bereich vorweisen können • Deutsch und Englisch fließend sprechen • eine Leidenschaft für Technologie und Kundenservice haben • sich stets weiterentwickeln und dazulernen möchten • ein wahres Kommunikationstalent sind • eine positive Ausstrahlung kennzeichnet • eine gute Work-Life-Balance • ein komfortables Arbeitsumfeld in einem modernen Büro • Fahrtkosten- und Zeitersparnis • viel Freiraum für fachliche und persönliche Entwicklung sowie flexible Arbeitszeiten • Mitarbeitervergünstigungen sowie Weiterbildungsmöglichkeiten • ein attraktives Relocation Package bei Umzug nach Spanien To negotiate To negotiate Full-time Customer Service Location/Spain/ Language/English German Technischer Kundenbetreuer Logistik / Supply Chain (m/w) Fri, 21 Jul 2017 09:56:37 CEST 61444 http://www.europelanguagejobs.com/jobs/logistics/technischer-kundenbetreuer-logistik-supply-chain-mw-61444.html people-s-place GmbH Maastricht Netherlands Es gibt kaum jemanden, der unseren Auftraggeber nicht kennt. Bei unserem Kunden handelt es sich um einen international führenden Automobilkonzern. Die hochwertigen Autos sind weltweit bekannt und beliebt. Genau wie die Automarke steht auch der Kundenservice unseres Auftraggebers für Faszination, Perfektion, Verantwortung & Qualität. Und genau für den Bereich Kundenservice suchen wir für unseren Aufraggeber einen ambitionierten technischen Kundenbetreuer (m/w) für die Bereiche Logistik / Supply Chain Management für das Kundenbetreuungszentrum am Standort Maastricht. Technischer Kundenbetreuer Logistik / Supply Chain (m/w) Maastricht Ihre Aufgaben sind: • Bearbeitung eingehender Supportanfragen, Zwischenfall- und Problemmeldungen in Deutsch • Bearbeitung weitergeleiteter Anfragen zu Engpassteilen für alle Geschäftseinheiten (Pkw, Transporter, Lkw) • Adäquate Nutzung verfügbarer Ressourcen sowie Dokumentation geschäftlicher Aktivitäten im entsprechenden System (z. B. Ticketing-System) • Identifizierung, Weiterleitung oder Lösung von Problemen im Zusammenhang mit Engpassteilen (je nach Bedarf) • proaktive und kontinuierliche Überwachung der Auslastung zwecks Gewährleistung einer zeitnahen Überprüfung von und Reaktion auf Engpassanfragen • Erarbeitung von Lösungen in Zusammenarbeit mit internen und externen Partnern • Sie verfügen über eine kaufmännische oder technische Berufsausbildung oder über ein abgeschlossenes Studium z.B. in BWL und bringen idealerweise schon erste Berufserfahrung in einer serviceorientierten Tätigkeit mit • Sie verfügen über gute Kommunikationsfähigkeiten idealerweise im B2B-Umfeld • Sie sprechen Deutsch auf muttersprachlichem Niveau und sprechen fließend Englisch • Sie bringen Erfahrung in der Kundenbetreuung und im Bereich Problemlösungen/Geschäftsprozesse mit • Sie haben eine Affinität zur Automobilindustrie oder Sie sind generell technisch affin • Kenntnisse im Bereich Supply Chain Management wären von Vorteil • Sie bringen die Fähigkeit die Beziehung zwischen internen und externen Prozesse zu verstehen mit • Sie haben die Fähigkeit, Wechselwirkungen zwischen Angebot und Nachfrage in der Logistikkette zu verstehen • Sie treten als "Markenbotschafter" auf • Sie bringen sehr gute Computerkenntnisse (MS Windows Office) mit Arbeitszeiten • 40 Stunden pro Woche von Montag bis Freitag; Einarbeitung Zu Beginn Ihrer Tätigkeit werden Sie ausgiebig auf höchstem Niveau geschult und eingelernt. Unser Auftraggeber legt höchsten Wert auf Sorgfalt und Präzision. Aus diesem Grund werden die Mitarbeiter bestmöglich auf ihre neue Herausforderung vorbereitet. Zufriedenheit der Mitarbeiter und persönliche Entfaltung stehen an oberster Stelle in diesem Unter-nehmen. Weiterentwicklungsmöglichkeiten werden angeboten. Unser Kunde bietet Ihnen • Sicheren Arbeitsplatz in einem renommierten Unternehmen • Fixgehalt zzgl. Boni wie Urlaubsgeld und eine leistungsorientierte Sonderzahlung • Umfangreiches Umzugspaket bestehend aus 6 Wochen Unterkunft in einem schönen und möblierten Apartment, Übernahme der Kosten für Ihre Anreise zum Ar-beitsantritt, Maklergebühren und Kosten für ein Umzugsunternehmen (wenn nötig). Darüber hinaus erhalten Sie zusätzlich noch eine finanzielle Unterstützung für Ihre Grundausstattung in der neuen Wohnung für Bewerber, die weiter als 50 km von Maastricht entfernt wohnen und die sich bereit erklären im Umkreis von 20 km vom Unternehmen eine Wohnung zu suchen • „Transportationplan“(Zuschuss vom Unternehmen zur täglichen Anreise zur Arbeit) • Ein hervorragendes Arbeitsklima • Ergonomisches Arbeitsumfeld Permanent Full-time Logistics Location/Netherlands/ Language/English German German Tech Support Experts_Greece Fri, 21 Jul 2017 09:56:36 CEST 74839 http://www.europelanguagejobs.com/jobs/agent/german-tech-support-experts-greece-74839.html Teleperformance Hellas Athens Attica Greece Teleperformance Greece:Teleperformance Greece is a leading provider of outsourced customer experience services in the country. In Greece, you are in a crossroad of colors and cultures; you feel the strength of history and the warmth of the southern side of Europe. Our country has lots of benefits to offer you, thanks to the weather, the beautiful landscapes, the culture and the people!Do you speak German?We are currently recruiting candidates for Philips department! Apply now!!!We are looking for people with great communication and advanced tech skills to handle incoming calls, emails & chats and provide troubleshooting information in German and English. People who love teamwork and are ready for a fresh start and a new career in Greece at the most wonderful time of the year.Candidates’ profile:Fluent in German and EnglishAbility to handle demanding clients & stressful situationsAbility to work in rotating shifts (8 hours/day - 24/7).Advanced tech & typing skillsOur offer: Amazing monthly salary (more than twice the average Greek salary)Plus 2 extra salaries per yearPaid 45-min break within the 8h shiftFree Megabytes for the first few weeks in AthensMonthly performance bonusAccommodation Bonus 300 euros gross per month130 euros Meal vouchers per month for a full yearExtra Payment for overtime, Sundays and Greek holidaysBonus for referring new colleaguesGreat relocation package: free flight tickets/ Free transportation from airport/ 2 weeks free accommodation in Hotel close to our premisesReal- Estate HelpVisa and work permit supportSpecial Discounts and Offers for all employeesTraining using the latest technologiesCareer development opportunitiesPension plan and health insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn-House doctor and examination centerLocation easy to reach by Public TransportFree Greek coursesTrips / Festivals / Parties / Competitions / ExcursionsWelcome eventEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFlight tickets back home, once per six months 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German Technical Specialist (m/f), Automotive Parts, Maastricht Fri, 21 Jul 2017 09:56:34 CEST 64519 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-specialist-mf-automotive-parts-maastricht-64519.html people-s-place GmbH Maastricht Limburg Netherlands Our client is a well-known international car manufacturer and its customer service center is the central point of contact in Europe, caring for the needs of current and prospective customers. - Resolve incoming support requests, incidents and problems in Dutch and German- Resolve escalated technical parts enquiries for cars, vans and trucks- Appropriate usage of available resources and documentation of business related activities in relevant system (e.g. ticketing system)- Identify, escalate or resolve complex issues when necessary- Proactively and continuously monitor workload to ensure timely investigation and response to support requests- Proactively identify, analyse and resolve or escalate problems and situations applying personal expertise and accrued knowledge- Is able to provide feedback with proposed solutions to business partners influencing product/system specification and policy- Is able to steer process change requirements to business partners- Ensure quality improvements within supported services- Uses out-of-the-box thinking to develop alternative solutions when established processes are not sufficient.- Proactively steers analytical reasoning and problem solution amongst colleagues - Excellent communication skills (B2B)- Excellent in Dutch and German, both verbal and in writing- Expert skills in customer support and problem solving- Expert affinity with IT - Computer literate (MS Windows Office)- Expert affinity with the car trade and technology- Advanced knowledge of interactions between tools and support systems- Is capable of handling expert tasks in combination with regular workload without detriment to own stress level- Uses expert knowledge, training and experience to come to root cause in problem solving- Acts as a “brand ambassador”- Supports strategic direction even if in conflict with own view- Checks and corrects erroneous data content in systems where encountered or prompts responsible party to amend- Expert knowledge in Electronic Parts/Component CataloguesWorking hours:Full-time position 40 hours per week between Mondays to Friday, dayshiftBenefit:- Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.- 200 vacation hours (based on full time employment)- Holiday allowance: 8% of annual salary- Competitive performance based salary growth- Result oriented bonuses- Collective health insurance at discounted rates- Pension plan- Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costs 30.000 € - 36.000 € gross / year Permanent Full-time Technical Support Location/Netherlands/Limburg Language/German Dutch Customer Service Representative (m/f) UK & Ireland Fri, 21 Jul 2017 09:56:29 CEST 35788 http://www.europelanguagejobs.com/jobs/agent/customer-service-representative--m-f--uk---ireland-35788.html people-s-place GmbH Maastricht Limburg Netherlands Our client is a well-known international car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers. Our client is currently seeking to hire a Customer Service Representative with English (m/f) in Maastricht. The Customer Service department serves all European customers and prospective customers. All inquiries and complaints are handled by telephone, mail, fax or e-mail. Customer Service is responsible for after-sales service issues, technical and product topics and general company related inquiries. Your Responsibilities: As a Customer Service Representative you are the most important interface between the customer and the organization. You insure that customer concerns and inqueries are dealt with adequately. You manage the services to customers and transfer product knowledge.• Higher vocational education • (Near) native English • Good written and verbal skills • Advanced negotiation skills • Computer literacy • Very good knowledge of geography and culture from the country/ies you are applying for • Experience in customer care • Good understanding of customer satisfaction • Team player • Open-minded to a diversity of cultures • Ability to prioritize, analyze, plan and coordinate on high volumes • Multi-tasking is not a problem for you• You will get an attractive salary plus a great variety of bonuses • You will receive an initial training • Working hours 40 hours a week, shifts including nights and weekends • A generous relocation package which includes 6 weeks housing in a nice and furnished apartment organized by our client, travel costs, reimbursement of real estate agent and/or moving truck costs when needed, financial support for the basic equipment in your new apartment • You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development 24.000 € - 30.000 € gross / year To negotiate Full-time Agent Location/Netherlands/Limburg Language/English Kundenbetreuer Automobil-Premiummarke (m/w) Deutsch Fri, 21 Jul 2017 09:56:26 CEST 48398 http://www.europelanguagejobs.com/jobs/customer-service/kundenbetreuer-automobil-premiummarke-mw-deutsch-48398.html people-s-place GmbH Maastricht Netherlands Wir suchen für einen sehr bekannten deutschen Automobilhersteller am Standort Maastricht einen Kundenbetreuer (m/w) in Festanstellung. Es gibt kaum jemanden, der unseren Auftraggeber nicht kennt. Bei unserem Kunden han-delt es sich um einen international führenden Automobilkonzern. Die hochwertigen Autos sind weltweit bekannt und beliebt. Genau wie die Automarke steht auch der Kundenservice unseres Auftraggebers für Faszination, Perfektion, Verantwortung und Qualität. Und genau für den Bereich Kundenservice suchen wir für unseren Aufraggeber einen ambitionierten Kundenbetreuer (m/w) für das Kundenbetreuungszentrum am Standort Maastricht. Ihre Aufgaben sind: • Als Kundendienstmitarbeiter (m/w) sind Sie die wichtigste Schnittstelle zwischen dem Kunden und unserem Auftraggeber • Sie kümmern sich darum, dass Kundenanliegen und -anfragen adäquat und zeitnah bearbeitet werden • Der Bereich Kundendienst ist für alle After-Sales- Service- , Technik- und Produktthemen und für allgemeine Unternehmens Anfragen verantwortlich • In dieser Funktion sind Sie in erster Linie unmittelbar für den Kundenservice via Telefon, E-Mail und Schriftverkehr zuständig • Zusätzlich geben Sie Sonderanfragen an die Fachabteilungen weiter • Des Weiteren fördern Sie die Weiterentwicklung der Markenbekanntheit und stellen die Kundenzufriedenheit bestmöglich sicher • Zusätzlich geben Sie Sonderanfragen an die Fachabteilungen weiter • Des Weiteren fördern Sie die Weiterentwicklung der Markenbekanntheit und stellen die Kundenzufriedenheit bestmöglich sicher• Sie bringen idealerweise eine technische oder kaufmännische Ausbildung oder ein Studium, sehr gute EDV-Anwenderkenntnisse (u.a. MS-Office, SAP-Kenntnisse) und eine ausgeprägte Kundenorientierung mit • Darüber hinaus verfügen Sie über organisatorisches Geschick, ein starkes Qualitätsbewusstsein und sind selbständiges Arbeiten gewohnt • Wichtig für diese Position ist es, dass Sie sich flexibel und schnell auf unterschiedliche Gesprächspartner einstellen können • Mit Herz und Leidenschaft verfolgen Sie stets das Ziel, die Anfragen Ihrer zukünftigen Kunden professionell und mit viel Engagement zu beantworten • Gute Englischkenntnisse runden Ihr Profil abArbeitszeiten: • 40 Stunden pro Woche von Montag bis Freitag Einarbeitung: Zu Beginn Ihrer Tätigkeit werden Sie ausgiebig auf höchstem Niveau geschult und eingelernt. Unser Auftraggeber legt höchsten Wert auf Sorgfalt und Präzision. Aus diesem Grund werden die Mitarbeiter bestmöglich auf ihre neue Herausforderung vorbereitet. Zufriedenheit der Mitarbeiter und persönliche Entfaltung stehen an oberster Stelle in diesem Unternehmen. Weiterentwicklungsmöglichkeiten werden angeboten. Unser Kunde bietet Ihnen: • Sicherer Arbeitsplatz in einem renommierten Unternehmen • Attraktives Gehalt zzgl. Boni wie Urlaubsgeld und eine leistungsorientierte Sonderzahlung • Umfangreiches Umzugspaket bestehend aus 6 Wochen Unterkunft in einem schönen und möblierten Apartment oder einem Hotelzimmer, Übernahme der Kosten für Ihre Anreise zum Arbeitsantritt, Maklergebühren und Kosten für ein Umzugsunternehmen (wenn erwünscht). Darüber hinaus erhalten Sie eine finanzielle Unterstützung für Ihre Grundausstattung in der neuen Wohnung • „Transportationplan“(Zuschuss vom Unternehmen zur täglichen Anreise zur Arbeit) • Ein hervorragendes Arbeitsklima • Ergonomisches Arbeitsumfeld To negotiate To negotiate Full-time Customer Service Location/Netherlands/ Language/English German Technical Support Representative m/w DACH Markt, Automotive Fri, 21 Jul 2017 09:56:23 CEST 40973 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-representative-mw-dach-markt-automotive-40973.html people-s-place GmbH Maastricht Limburg Netherlands Unser Auftraggeber ist einer der weltweit erfolgreichsten Autohersteller. Das Unternehmen sucht für das Kundenbetreuungszentrum in Maastricht, welches sich um alle Kundenanfragen auf B2B- kümmert, einen Mitarbeiter für den Technischen Support mit Deutschkenntnissen (m/w). Die Anstellung erfolgt direkt beim Kundenunternehmen! Ihre Aufgaben sind: • Bearbeitung eingehender Anfragen (Telefon, E-Mail, Tickets) von B2B-Kunden (Werkstätten, Autohäuser/-händler, interne Abteilungen) und Beantwortung der Anfragen • Analyse und Behebung von Problemfällen, indem erworbene Kenntnisse und verfügbare „Tools“ verwendet werden • Information und Assistenz bezüglich Hardware und Softwareanfragen/-problemstellungen • Koordination von Reparatur- und Austauschservice der Diagnosegeräte • Probleme in Bezug auf die Installation von Updates zu Komponenten untersuchen, • Unterstützung im Fall von Problemen mit anfänglicher Netzwerkkonfiguration, etc. • Genaue Dokumentation der arbeitsbezogenen Aktivitäten in den jeweiligen Ticketing-Systemen gemäß der geltenden Richtlinien und Abläufe • Falls notwendig, Koordination mit internen Stakeholdern, um komplexe Anfragen und Beschwerden über unterstützte Produkte zu lösen • Sicherstellung, dass alle Bereiche der persönlichen Verantwortlichkeit unverzüglich, genau und mit hervorragendem Kundenservice bearbeitet werden • Unabhängig davon, ob erwünscht, die Durchführung anderer als der zugewiesenen Aufgaben und Verantwortlichkeiten • Berufserfahrung im Bereich Technical Support oder IT-Support/User Helpdesk • Ausbildung als Fachinformatiker für Systemintegration m/w, IT-Systemkaufmann m/w, Mechatroniker m/w, Elektroniker m/w, Kfz-Mechatroniker, etc. oder kaufmännische Ausbildung/kaufmännisches Studium mit Affinität zum Bereich KFZ oder IT • Sehr gute Kommunikationsfähigkeiten (B2B) • Gute Kenntnis der englischen Sprache • (Annähernd) muttersprachliche Kenntnisse in Deutsch • Erfahrung in Kundenservice / Problemlösung in Geschäftsabläufen • Interesse an Autos • Fähigkeit Probleme telefonisch mit involvierten Partnern zu identifizieren, zu analysieren und zu lösen • Fähigkeit, die Beziehungen zwischen internen und externen Prozessen zu verstehen und wie Supportsysteme interagieren • Computerkenntnisse (MS Windows Office)• Sie haben einen Vollzeitjob, Montag bis Freitag, fallweise am Samstag • Sie arbeiten in einer wachsenden, internationalen Firma, in einem ehrgeizigen, professionellen und dynamischen Umfeld • Sie erhalten ein ansprechendes Gehalt zzgl. verschiedener Boni wie z.B. Urlaubsgeld • Ein großzügiges Umzugspaket, das 6 Wochen Unterbringung in einem netten und möblierten Apartment beinhaltet (organisiert von unserem Auftraggeber) Reisekosten, Rückerstattung der Maklerprovision und/oder Kosten für Umzugswagen wenn benötigt sowie finanzielle Unterstützung für die Grundausstattung Ihres neuen Apartments werden ebenfalls zur Verfügung gestellt • Altersversorgung • Beförderungsplan • Ermäßigung auf die Krankenversicherung 24.000 € - 30.000 € gross / year To negotiate Full-time Technical Support Location/Netherlands/Limburg Language/English German Graduate Summer 2017 - Account Managers (m/f) wanted! Fri, 21 Jul 2017 09:56:08 CEST 61273 http://www.europelanguagejobs.com/jobs/sales-marketing/graduate-summer-2017-account-managers-mf-wanted-61273.html people-s-place GmbH Dundalk Ireland High School Graduate Summer 2017 - Scandinavian Account Managers (m/f) wanted!Your Responsibilities:Did you just graduate and now want to gain international working experience? Are you customer-orientated and a sales-talent? We are looking for you! Apply directly as an Account Manager (m/f) with Swedish or Danish and make your summer 2017 a successfull one!About your future employer:Every company has it, every company needs it and every company gives it away: promotional gifts. Our client is an internationally renowned company from the advertising industry in Ireland (Dundalk, 1h outside Dublin). Their international team consists of employees from over 30 different countries speaking 18 different languages.As an Account Manager (m/f), you will be requiered to sell a range of our client's products to existing customers through outbound telephone calling (NO COLD CALLING!). In doing so, you will provide the customers with a professional and courteous service, whilst establishing long-term customer relationships.Your tasks:• Phoning customers from existing customer database and generating increased sales• Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets• Calling customers from existing mail orders received• Entering orders on database and Up-selling live to customers• Strengthen existing relationship with high-value customers• Participation in product projects when required• Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products• Verifying the order and customer details on-line• Any other duties/projects as directed by Senior Management• Business level fluency in Danish or Swedish, good skills in English• Around 1 year of experience in the field of sales• Skilled negotiator• Have the ability to maintain professionalism under pressure• An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills• Self-motivated and goal oriented• Be a good team player• Strong customer service orientation and the desire to be successful exceed targets and integrate into a team-based organization• Job Type: temporary full-time (39.5 hours per week)• Either a permanent or a temporary contract, starting in August 2017• Attractive salary plus bonus• International working-environment and multicultural teams• Paid Holidays• Relocation package to support you with your move to Ireland• Vouchers, Staff discount, Sports & Social Club, Parking Temporary Full-time Sales & Marketing Location/Ireland/ Language/Danish Swedish Graduate Summer 2017 - Account Managers (m/f) wanted! Fri, 21 Jul 2017 09:55:59 CEST 61276 http://www.europelanguagejobs.com/jobs/sales-marketing/graduate-summer-2017-account-managers-mf-wanted-61276.html people-s-place GmbH Dundalk Ireland High School Graduate Summer 2017 - Scandinavian Account Managers (m/f) wanted! Your Responsibilities: Did you just graduate and now want to gain international working experience? Are you customer-orientated and a sales-talent? We are looking for you! Apply directly as an Account Manager (m/f) with Finnish or Norwegian and make your summer 2017 a successfull one! About your future employer: Every company has it, every company needs it and every company gives it away: promotional gifts. Our client is an internationally renowned company from the advertising industry in Ireland (Dundalk, 1h outside Dublin). Their international team consists of employees from over 30 different countries speaking 18 different languages. As an Account Manager (m/f), you will be requiered to sell a range of our client's products to existing customers through outbound telephone calling (NO COLD CALLING!). In doing so, you will provide the customers with a professional and courteous service, whilst establishing long-term customer relationships. Your tasks: • Phoning customers from existing customer database and generating increased sales • Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets • Calling customers from existing mail orders received • Entering orders on database and Up-selling live to customers • Strengthen relationship with high-value customers • Participation in product projects when required • Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products • Verifying the order and customer details on-line • Any other duties/projects as directed by Senior Management • Business level fluency in Finnish or Norwegian, good skills in English • Around 1 year of experience in the field of sales • Skilled negotiator • Have the ability to maintain professionalism under pressure • An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills • Self-motivated and goal oriented • Be a good team player • Strong customer service orientation and the desire to be successful exceed targets and integrate into a team-based organization • Job Type: temporary full-time (39.5 hours per week) • Either a permanent or a temporary contract, starting in August 2017 • International working-environment and multicultural teams • Attractive salary plus bonus • Paid Holidays • Relocation package to support you with your move to Ireland • Vouchers, Staff discount, Sports & Social Club, Parking Temporary Full-time Sales & Marketing Location/Ireland/ Language/Finnish Norwegian Technical Support Rep (m/f)-Warranty Claim Assessment,German Fri, 21 Jul 2017 09:55:53 CEST 71214 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-rep-mf-warranty-claim-assessmentgerman-71214.html people-s-place GmbH Maastricht Limburg Netherlands Our client, a prestigious, international car manufacturer, is looking to hire a German-speaking Technical Support Representative 2nd level (m/f) for the area of Warranty Claim Assessment in Maastricht, the Netherlands. The department you will work in is responsible for the worldwide warranty and goodwill business and their working philosophy is to always provide the best customer service possible while ensuring professional warranty and goodwill processes are in place. Your Responsibilities:• You will take care of more complex claims manually and you need to have the ability to make independent decisions• Important is to avoid unjustified warranty and goodwill cost• You need to communicate, when necessary, with the Technical Department to gain clarification of engineering details• You also need to communicate with Retailers via chat to help further qualify claims• You need to gain working knowledge of the internal guidelines and their application Working hours: Full-time position 40 hours per week between Mondays to Friday, dayshift• Excellent communication skills (B2B) related to markets and retail• Excellent language skills in German, both verbal and in writing• Good knowlegde on automotive English• Educational background in Mechanics• Service oriented thinking• Good knowledge of workshop processes• Good knowledge concerning warranty and goodwill processes• Good knowledge of MS-Office• Interpersonal skills and team-minded thinking• Stress resistent• Improvement skillsOur client offers you in exchange a job opportunity in a multicultural working environment plus• An attractive salary in addition to a variety of bonuses• Additionally, you will collect a generous relocation package including six weeks housing and reimbursement for first arrival, housing fee and moving costs• Collective health insurance at discounted rates• Pension plan• Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costsIf you are looking to work in an established, growing, international corporation within an ambitious, customer oriented working environment with continual opportunities for personal and professional development, then apply for this professional opportunity! Permanent Full-time Technical Support Location/Netherlands/Limburg Language/English German Inside Sales Representative (m/f) US market, Ulm Fri, 21 Jul 2017 09:55:50 CEST 71141 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/inside-sales-representative-mf-us-market-ulm-71141.html people-s-place GmbH Ulm Baden-Wurttemberg Germany Our client is an internationally operating company with headquarter in Ulm in the South of Germany. For their strategic market in the USA, we are looking for an Inside Sales Representative (m/f) with English who is interested in pursuing a career in international B2B machine manufacturing sales. Your Responsibilities:• Proactive outbound calling into the US market to speak to known key contacts and generating sales in the after sales market• Strong self-sufficient intensity in learning the company’s product and services capability• Presenting or selling our client’s product in a direct, structured and professional way• You will be the central point of contact between our client’s business clients, the Regional Service Manager and the customers• Relationship building towards key contacts whilst listening to their requirements and needs• Work closely with the Regional Services Manager’s, who are field based and are working across the whole customer base, often with limited internal “nearby” support. The key point is to build credibility and trust with these key individuals.• Driven to meet clear business and sales objectives, based on the required external customer and internal working disciplines which are required to achieve these objectives• Ultimately to be the face of the customer next to the Regional Service ManagerThis is a full-time position with working hours from 2pm to 11pm Monday to Friday.• Ideally you are a recent graduate or a 2nd jobber with sales experience and you genuinely feel that you have what it takes to make it as a top Inside Sales Representative (m/f)• Excellent communication skills (in oral and written form) in American English• High quality interpersonal skills• Strong work ethic and “can do” attitude, based on razor-sharp focus on achieving the business objective• Strong general business and commercial “intellect”, and the right instinct to do the right thing in any given instance, ask the right questions and to leverage this accordingly• Comprehensive Training Programme which includes all areas of the business• Attractive salary and yearly bonus• Working in an international company• Support with your relocation to Ulm• Accommodation included for the whole duration of the contract• 6 months contract with the possibility of extension To negotiate Full-time IT Sales/Inside Sales Location/Germany/Baden-Wurttemberg Language/English Technical Support Rep (m/f) Warranty Claim Assessment,French Fri, 21 Jul 2017 09:55:46 CEST 71215 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-rep-mf-warranty-claim-assessmentfrench-71215.html people-s-place GmbH Maastricht Limburg Netherlands Our client, a prestigious, international car manufacturer, is looking to hire a French-speaking Technical Support Representative (m/f) for the area of Warranty Claim Assessment in Maastricht, the Netherlands. The department you will work in is responsible for the worldwide warranty and goodwill business and their working philosophy is to always provide the best customer service possible while ensuring professional warranty and goodwill processes are in place. Your Responsibilities:• You will take care of more complex claims manually and you need to have the ability to make independent decisions• Important is to avoid unjustified warranty and goodwill cost• You need to communicate, when necessary, with the Technical Department to gain clarification of engineering details• You also need to communicate with Retailers via chat to help further qualify claims• You need to gain working knowledge of the internal guidelines and their application• Excellent communication skills (B2B) related to markets and retail• Excellent language skills in French, both verbal and in writing• Good knowlegde on automotive English• Educational background in Mechanics• Service oriented thinking• Good knowledge of workshop processes• Good knowledge concerning warranty and goodwill processes• Good knowledge of MS-Office• Interpersonal skills and team-minded thinking• Stress resistent• Improvement skillsWorking hours:Full-time position 40 hours per week between Mondays to Friday, dayshiftBenefit:Our client offers you in exchange a job opportunity in a multicultural working environment plus• An attractive salary in addition to a variety of bonuses • Additionally, you will collect a generous relocation package including six weeks housing and reimbursement for first arrival, housing fee and moving costs• Collective health insurance at discounted rates• Pension plan• Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costsIf you are looking to work in an established, growing, international corporation within an ambitious, customer oriented working environment with continual opportunities for personal and professional development, then apply for this professional opportunity! Permanent Full-time Technical Support Location/Netherlands/Limburg Language/English French Technical Support Rep (m/f) Warranty Claim Assessment, Dutch Fri, 21 Jul 2017 09:55:40 CEST 71216 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-rep-mf-warranty-claim-assessment-dutch-71216.html people-s-place GmbH Maastricht Limburg Netherlands Our client, a prestigious, international car manufacturer, is looking to hire a Dutch-speaking Technical Support Representative (m/f) for the area of Warranty Claim Assessment in Maastricht, the Netherlands. The department you will work in is responsible for the worldwide warranty and goodwill business and their working philosophy is to always provide the best customer service possible while ensuring professional warranty and goodwill processes are in place. Your Responsibilities:• You will take care of more complex claims manually and you need to have the ability to make independent decisions• Important is to avoid unjustified warranty and goodwill cost• You need to communicate, when necessary, with the Technical Department to gain clarification of engineering details• You also need to communicate with Retailers via chat to help further qualify claims• You need to gain working knowledge of the internal guidelines and their application• Excellent communication skills (B2B) related to markets and retail• Excellent language skills in Dutch, both verbal and in writing• Good knowlegde on automotive English• Educational background in Mechanics• Service oriented thinking• Good knowledge of workshop processes• Good knowledge concerning warranty and goodwill processes• Good knowledge of MS-Office• Interpersonal skills and team-minded thinking• Stress resistent• Improvement skillsWorking hours:Full-time position 40 hours per week between Mondays to Friday, dayshiftBenefit:Our client offers you in exchange a job opportunity in a multicultural working environment plus• An attractive salary in addition to a variety of bonuses• Additionally, you will collect a generous relocation package including six weeks housing and reimbursement for first arrival, housing fee and moving costs• Collective health insurance at discounted rates• Pension plan• Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costsIf you are looking to work in an established, growing, international corporation within an ambitious, customer oriented working environment with continual opportunities for personal and professional development, then apply for this professional opportunity! Permanent Full-time Technical Support Location/Netherlands/Limburg Language/English Dutch Technical Support Rep(m/f) Warranty Claim Assessment,Italian Fri, 21 Jul 2017 09:55:37 CEST 71219 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-repmf-warranty-claim-assessmentitalian-71219.html people-s-place GmbH Maastricht Limburg Netherlands Our client, a prestigious, international car manufacturer, is looking to hire an Italian-speaking Technical Support Representative (m/f) for the area of Warranty Claim Assessment in Maastricht, the Netherlands. The department you will work in is responsible for the worldwide warranty and goodwill business and their working philosophy is to always provide the best customer service possible while ensuring professional warranty and goodwill processes are in place. Your Responsibilities:• You will take care of more complex claims manually and you need to have the ability to make independent decisions• Important is to avoid unjustified warranty and goodwill cost• You need to communicate, when necessary, with the Technical Department to gain clarification of engineering details• You also need to communicate with Retailers via chat to help further qualify claims• You need to gain working knowledge of the internal guidelines and their application• Excellent communication skills (B2B) related to markets and retail• Excellent language skills in Italian, both verbal and in writing• Good knowlegde on automotive English• Educational background in Mechanics• Service oriented thinking• Good knowledge of workshop processes• Good knowledge concerning warranty and goodwill processes• Good knowledge of MS-Office• Interpersonal skills and team-minded thinking• Stress resistent• Improvement skillsWorking hours:Full-time position 40 hours per week between Mondays to Friday, dayshiftBenefit:Our client offers you in exchange a job opportunity in a multicultural working environment plus• An attractive salary in addition to a variety of bonuses• Additionally, you will collect a generous relocation package including six weeks housing and reimbursement for first arrival, housing fee and moving costs• Collective health insurance at discounted rates• Pension plan• Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costsIf you are looking to work in an established, growing, international corporation within an ambitious, customer oriented working environment with continual opportunities for personal and professional development, then apply for this professional opportunity! Permanent Full-time Technical Support Location/Netherlands/Limburg Language/English Italian Technical Support Rep(m/f) Warranty Claim Assessment,Spanish Fri, 21 Jul 2017 09:55:34 CEST 71221 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-repmf-warranty-claim-assessmentspanish-71221.html people-s-place GmbH Maastricht Limburg Netherlands Our client, a prestigious, international car manufacturer, is looking to hire a Spanish-speaking Technical Support Representative (m/f) for the area of Warranty Claim Assessment in Maastricht, the Netherlands. The department you will work in is responsible for the worldwide warranty and goodwill business and their working philosophy is to always provide the best customer service possible while ensuring professional warranty and goodwill processes are in place. Your Responsibilities:• You will take care of more complex claims manually and you need to have the ability to make independent decisions• Important is to avoid unjustified warranty and goodwill cost• You need to communicate, when necessary, with the Technical Department to gain clarification of engineering details• You also need to communicate with Retailers via chat to help further qualify claims• You need to gain working knowledge of the internal guidelines and their application• Excellent communication skills (B2B) related to markets and retail• Excellent language skills in Spanish, both verbal and in writing• Good knowlegde on automotive English• Educational background in Mechanics• Service oriented thinking• Good knowledge of workshop processes• Good knowledge concerning warranty and goodwill processes• Good knowledge of MS-Office• Interpersonal skills and team-minded thinking• Stress resistent• Improvement skillsWorking hours:Full-time position 40 hours per week between Mondays to Friday, dayshiftBenefit:Our client offers you in exchange a job opportunity in a multicultural working environment plus• An attractive salary in addition to a variety of bonuses• Additionally, you will collect a generous relocation package including six weeks housing and reimbursement for first arrival, housing fee and moving costs• Collective health insurance at discounted rates• Pension plan• Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costsIf you are looking to work in an established, growing, international corporation within an ambitious, customer oriented working environment with continual opportunities for personal and professional development, then apply for this professional opportunity! Permanent Full-time Technical Support Location/Netherlands/Limburg Language/Spanish English Swedish Customer Sales Agent in a TOP workplace in Munster Fri, 21 Jul 2017 09:51:46 CEST 63730 http://www.europelanguagejobs.com/jobs/agent/swedish-customer-sales-agent-in-a-top-workplace-in-munster-63730.html Gi Group Munster North Rhine-Westphalia Germany Have you ever been to Munster? If not, then you definitely need to go there. Munster is a young, dynamic city full of students from all around the world. You can feel the international flair in every corner, that’s for sure. Not only that you can find a lot of universities in this city but also you can experience a lot of historical sights and parks. Furthermore, you definitely need to experience the nightlife which is a must have. Gi Group Germany will assist you to get your dream job and helps you to settle down in this city. Moreover, Gi Group Germany has 2.400 employees and is located in 20 countries worldwide. Your tasks: - Customer support in software products and licensing - Product optimization through up-selling - Trouble-shooting and finding quick solutions - Taking care of data administration and customer contacts - Enjoying communication via phone, email and chat (inbound and outbound) Your requirements: - Excellent language skills in Swedish (C2) and English (C1) - Good computer knowledge especially in MS-Office is essential - Customer orientation and realization of solutions - Reliable, high motivated and very communicative - Customer service and sales experience are an advantage but not a must have Our offer for you: - Secure workplace with good career opportunities - Good work-life balance - Provision of customer and sales training up-front - International working environment within the company and the city itself - Excellent transport accessibility to work Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English Swedish Big Data Developer (Java/Python) Fri, 21 Jul 2017 09:50:50 CEST 74838 http://www.europelanguagejobs.com/jobs/Technical-Support/big-data-developer-javapython-74838.html SELLBYTEL Group Barcelona Barcelona Spain Do you have experience as Big Data Developer with Python or Java? Are you looking for a place to grow up and improve your technical skills working with the most important companies in the world? THIS IS YOUR CHANCE! WHO WE ARE SELLBYTEL is a consolidated and dynamic international company providing service to the top 10 companies belonging to the IT and social networking world. We are based in the heart of Barcelona with more than 3000 employees from all over the world. On top of that, we offer an attractive environment with a great team spirit. WHAT WE LOOK FOR We are looking for a Talented Big Data Developer in Python or Java to join our team in the Google Cloud project.Your main responsibility will be provide outstanding support for cutting edge products, solutions and APIs, including Google App Engine, Compute Engine and Storage to Google Cloud Clients. Minimum requirements: 100% fluent in English (minimum C1)Previous experience as Big Data DeveloperFamiliar with web protocols (HTTP, TLS, SSL etc)Firm understanding of programming (Python or Java)Background in SQLExperience with Big Data architectures and technologies (more than 1TB of data) and BI solutionsAbility to read and understand logs and stack traces.Familiarity with modern API technologies (OAuth, HTTP RPCs).Experience with distributed computing frameworks (e.g. Hadoop, Spark, Flink, Storm, Samza, Beam, Google Big Query, etc.)Experience with distributed data stores (HBase, Cassandra, Riak, Google Bigtable, Amazon Dynamo DB, etc.) and/or distributed message brokers (Kafka, RabbitMQ, ActiveMQ, Google Pub/Sub, Amazon Kinesis, etc.)WHAT YOU WILL GET You will get a full time and permanent contract with an international company, with the chance to grow up and develop your career in the IT Field. The base salary is 25.000 euros gross a year, plus 1.540 euros a year as a ticket restaurant, up to 3.000 euros gross a year as a bonus, private health insurance and employees discounts. The shift will be rotating between 6am and 8pm, Monday till Sunday, working normally one weekend a month. The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, political, race, religion and sexual orientation. 24.000 € - 30.000 € gross / year Permanent Full-time Technical Support Location/Spain/Barcelona Language/English *ASAP* German-English Helpdesk Agent (m/f) in Dortmund Fri, 21 Jul 2017 09:49:05 CEST 63850 http://www.europelanguagejobs.com/jobs/agent/asap-german-english-helpdesk-agent-mf-in-dortmund-63850.html Gi Group Dortmund North Rhine-Westphalia Germany Gi Group is one of the world’s leading companies providing services for the development of the labor market, operating in permanent and temporary staffing, search and selection, executive search, outplacement, professional training and HR consulting. For our well-known client we are currently seeking a German-English Helpdesk Agent (m/f) in Dortmund. Dortmund is a lively city in North Rhine-Westphalia which has a lot to offer as to sports, entertainment, cultural heritage and leisure.Your tasks Support of online touristic customers by phone or e-mail Dealing with customer queries, needs and problems Trouble-shooting Daily data administration Your profile Knowledge of German and English Languages on a native-speaker level Valid German work permit necessary Excellent communication skills Highly flexible working attitude Problem-solver abilitiesOur offer Safe full-time job Good job opportunities International environment and team Modern working facilities and equipment Professional support by our competent recruiting team If the above job opportunity sounds interesting to you, please apply directly. Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English German Attention! English-German Helpdesk Agents (m/f) in Dortmund Fri, 21 Jul 2017 09:48:42 CEST 73315 http://www.europelanguagejobs.com/jobs/agent/attention-english-german-helpdesk-agents-mf-in-dortmund-73315.html Gi Group Dortmund North Rhine-Westphalia Germany Gi Group is one of the world’s leading companies providing services for the development of the labor market, operating in permanent and temporary staffing, search and selection, executive search, outplacement, professional training and HR consulting.For our customer in the tourism industry we are looking for English-German Helpdesk Agents in Dortmund, Germany. Your tasks:As a customer care agent you will be the helping hand and main contact person for the online clients in order to ensure a smooth process with their bookingsYou will assist your client with their booking when amendments and cancellation have to be done as well as adding additional services to their existing reservationAlso you are responsible to calm angry customers down by finding quick solutions and increase the customer satisfaction againOverall you will provide customer service via phone and email on a daily basisYour profile:For this position, it is very important that you speak fluent English (C2) and German (C1) as you will be responsible for the English and German marketYou are highly motivated to ensure a high level of customer service, flexible with the working hours and have a valid working permit for Germany  As you will communicate with clients, it is very important that you have strong communication and people skills such as being a good listenerYou are also a reliable worker who can work under pressure if the workload increasesOur offer:It awaits you an international working environment with colleagues from all over the world so that you can find new friends easilyYou will receive an initial training and the possibility to progress within the companyOur client provides a modern workplace with the latest work equipment in order to increase the satisfaction at the workplaceWe guarantee you a professional support during your recruitment process and answer all your questions immediately We would like to get to know you and look forward receiving your CV very soon! Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English German Apply now and start tomorrow! Russian speakers in Dortmund Fri, 21 Jul 2017 09:48:33 CEST 73312 http://www.europelanguagejobs.com/jobs/agent/apply-now-and-start-tomorrow-russian-speakers-in-dortmund-73312.html Gi Group Dortmund North Rhine-Westphalia Germany Gi Group is one of the world’s leading companies providing services for the development of the labor market, operating in permanent and temporary staffing, search and selection, executive search, outplacement, professional training and HR consulting.For our customer in the tourism industry we are looking for Russian Tourism Customer Care Agents in Dortmund, Germany. Your tasks:As a customer care agent you will be the helping hand and main contact person for the online clients in order to ensure a smooth process with their bookingsYou will assist your client with their booking when amendments and cancellation have to be done as well as adding additional services to their existing reservationAlso you are responsible to calm angry customers down by finding quick solutions and increase the customer satisfaction againOverall you will provide customer service via phone and email on a daily basisYour profile:For this position, it is very important that you speak fluent Russian (C2) and English (C1) as you will be responsible for the Russian marketYou are highly motivated to ensure a high level of customer service, flexible with the working hours and have a valid working permit for Germany  As you will communicate with clients, it is very important that you have strong communication and people skills such as being a good listenerYou are also a reliable worker who can work under pressure if the workload increasesOur offer:It awaits you an international working environment with colleagues from all over the world so that you can find new friends easilyYou will receive an initial training and the possibility to progress within the companyOur client provides a modern workplace with the latest work equipment in order to increase the satisfaction at the workplaceWe guarantee you a professional support during your recruitment process and answer all your questions immediately We would like to get to know you and look forward receiving your CV very soon! Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English Russian Fashion Online Store sucht Sachbearbeiter (m/w) in Berlin Fri, 21 Jul 2017 09:46:46 CEST 74837 http://www.europelanguagejobs.com/jobs/agent/fashion-online-store-sucht-sachbearbeiter-mw-in-berlin-74837.html Gi Group Berlin Berlin Germany Die Gi Group ist ein international agierender Personaldienstleister mit mehr als 500 Standorten in 20 Ländern. Damit ist unser Unternehmen im europäischen Vergleich unter den Top 10.In Deutschland bieten wir neben der klassischen Zeitarbeit auch den Service der Personalvermittlung an. Täglich vertrauen uns mehr als 3.500 Mitarbeiter. Unser internationaler Kunde in der Fashion Online Industrie sucht ab sofort niederländischsprachige Sachbearbeiter im Customer Care in Berlin. Ihre AufgabenSie nehmen auf dem telefonischen und schriftlichen Weg alle Kundenwünsche entgegen und beantworten diese professionell und zeitgemäßZu Ihrem Aufgabenbereich gehört auch die kompetente Abwicklung der Online Bestellungen Ihrer Kunden und setzten somit die Firmenkultur des bequemen Bestellens umIhre Kunden werden Sie bei anfallenden Stornierungen und Reklamationen kontaktieren und Sie werden daraufhin eine schnelle Hilfestellung gewährleisten Ihr Verantwortungsbereich konzentriert sich ebenso im Bereich des Beschwerdemanagement und der dazugehörigen KundenzufriedenheitIhr ProfilIn Ihren täglichen Aufgabenbereichen werden Sie mit den Kunden auf Deutsch und Niederländisch kommunizieren, sei es per Telefon oder EmailverkehrMit Ihrer aufgeschlossenen, freundlichen und motivierten Persönlichkeit werden Sie die Unternehmenskultur wiederspiegelnSie verfügen idealerweise über Berufserfahrungen im Kundenservice und haben diese bereits erfolgreich in Ihrem Berufsleben eingesetztZu Ihren Stärken gehört der sichere Umgang mit den gängigen MS Office Anwendungen sowie mit dem InternetUnser AngebotWir bieten Ihnen ein lukratives Gehalt und einen sicheren Arbeitsplatz bei unserem internationalen Kunden in der Fashion ECommerce BrancheSie werden die Arbeit mit unserem Kunden lieben, da Ihr neuer Arbeitsplatz vom internationalen Flair geprägt ist, sowie von einem freundlichen ArbeitsumfeldWir bieten jeder Altersklasse (ab 18 Jahren) die Chance sich im Berufsleben neu zu orientieren, sich wieder im Arbeitsalltag zu integrieren und sich weiterzuentwickelnUnser qualifiziertes Recruitment Team wird Sie vom Eingang Ihrer Bewerbung bis hin zur Einstellung betreuen Wir freuen uns auf Ihre aussagekräftige Bewerbung!  Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/Berlin Language/German Dutch Creative German Speaking Customer Support Specialist (Cork) Fri, 21 Jul 2017 09:42:33 CEST 74836 http://www.europelanguagejobs.com/jobs/customer-service/creative-german-speaking-customer-support-specialist-cork-74836.html e-Frontiers Ltd. Cork Cork Ireland We are looking for a Creative Customer Support Specialist Agent to join a brand new team supporting members of a global e-commerce platform. We aim to help our customers and members with high quality on technical issues, help them navigate features and services, and offer customer advice on how to find success on the platform. As a Customer Support Specialist you will be asked to offer customers the help that you would like to recieve, and then channel that into clear, helpful, warm and personable phone calls and emails. If you would like to be a part of a brand new team, interacting with an amazing community of customers on a daily basis, then Customer Support Specialist may be the role for you! Fluent in German and English Excellent telephone mannerSuperb writing skills in both languagesPositive attitude Interest in Art and creativity is an advantage Salary and Benefits:21.900 Euro (gross) per year + excellent benefitsFirst two weeks of accommodation are provided for candidates coming from abroad.If you are motivated, looking for a new challenge in the accommodation support area and have a passion for helping people please click to apply. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Ireland/Cork Language/English German Customer Relations Executive with DUTCH Fri, 21 Jul 2017 09:33:45 CEST 74835 http://www.europelanguagejobs.com/jobs/customer-service/customer-relations-executive-with-dutch-74835.html Bulgarian Headhunters Sofia Sofia Bulgaria Bulgarian Headhunters is a consulting company specialized in recruiting multilingual talents across Europe for our global clients in numerous sectors like IT, BPO, Finance, Healthcare services and more.Our client is a leader in global business services with over 70,000 staff members worldwide and with a presence in 25 countries. They are looking to hire energetic, customer-oriented professionals with Dutch for an exciting project for one of Europe's fastest growing mobile companies. Responsibilities:You will be responsible for delivering a consistent level of exceptional customer service.You will be in touch with existing customers and will assist them with queries over the phone and through email, chat, and social media platforms.You will need to be flexible and available to work on a shift rotation basis in a multicultural and fun working environment.Full proficiency (verbal & written) in DutchAdvanced in EnglishExperience in a customer service environment will be considered an advantageAbility to represent our client’s brand and deliver outstanding customer service with clarity, passion and enthusiasmPatience, empathy, and the ability to work under pressureHigh-school or University degreeExcellent computer literacyExperience of Migrating from one Country to another (Preferable, not essential)What’s in it for you: We provide a clear path to career development and offer support, advice, and coaching every step of the way.Our benefits include:Competitive salaryA bright, modern and exciting place to work, with excellent staff facilitiesPerformance related payVoluntary Medical planTransportation allowanceLife insuranceAnnual reward and recognition eventsHoliday payRelocation package (for candidates from abroad) Key words: Dutch/ NederlandsPlease send your CV in English.Only short-listed candidates will be contacted.License number 1693/27.2.2014 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Dutch Lexa.nl Support Agent - Flemish or Dutch Fri, 21 Jul 2017 09:32:28 CEST 74834 http://www.europelanguagejobs.com/jobs/agent/lexanl-support-agent-flemish-or-dutch-74834.html ADM Value Barcelona SA Barcelona Barcelona Spain Are you interested in working for the number one dating site in Europe?Lexa is recruiting 1 support agent for the customer care team in Barcelona.You will be the only point of contact between the company and the customers. You will be in charge of customer relations with members, in particular replying to their requests by email, post, chat and phone regarding:? How to set up a profile? identify bugs and assist members in navigating the site? Membership questions and updates? Events organised by the company? Good basic education, especially flawless written skills.? Excellent communication skills, empathy and understanding? Fluency in a second language would be plusThis is an exciting opportunity to join a new start-up team. Taking part in a new business adventure will open up lots of career opportunities for the first people to join the new branch of our company.Permanent contract, based in Barcelona Poble NouAnnual salary range : 17600€ + Bonus on Sundays (56€) and Holidays (111€)Day shift from 9:30 am to 6:30 pm Less than 18.000 € gross / year Permanent Full-time Agent Location/Spain/Barcelona Language/Dutch Flemish French Tourism Sales (Cork) Fri, 21 Jul 2017 09:30:40 CEST 74833 http://www.europelanguagejobs.com/jobs/sales-marketing/french-tourism-sales-cork-74833.html e-Frontiers Ltd. Cork Cork Ireland OverviewOur client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.As French Outbound Sales Agent, you will be responsible for property acquisition for a world-wide leading community tourism company. You should have a love for travel and you love the challenge of cold calling and building up and maintaining client relationships.Duties will include:Making outbound calls to increase rental vacation and urban inventoryDevelop and maintain relationships with clientsProvide a high quality customer serviceEnsure daily/weekly and monthly targets are metWhat we expect from you:Fluent in English and FrenchRelevant experience intourism propertyacquisition or salesPassion for travelling, tourism and customer serviceNatural CommunicatorAbility to think out of the boxFriendly and emphatic team playerSalary and Benefits:24.000 Euro (gross) per year + commission structure and excellent benefitsFirst two weeks of accommodation are provided for candidates coming from abroad.If you are motivated, looking for a new challenge in the tourism area and have a passion for helping people please click to apply.Job Type: Full-timeSalary: 24,000.00€ /yearRequired experience:Sales: 1 yearRequired languages:FrenchEnglish 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Ireland/Cork Language/English French French Customer Experience Specialist Fri, 21 Jul 2017 09:28:12 CEST 74832 http://www.europelanguagejobs.com/jobs/customer-service/french-customer-experience-specialist-74832.html e-Frontiers Ltd. Cork Cork Ireland OverviewOur client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.As French Customer Service Representative, you will have a love for travel and you know what the key is to provide a high quality customer service, because you know what you would like to experience in your holidays.Duties will include:Provide friendly and efficient service customers.Identify and escalate issues appropriately.Respond professionally to inbound phone calls and emails with a friendly manner, including urgent situations.What we expect from you:Fluent in English and FrenchRelevant experience in a customer service environmentPassion for travelling, tourism and customer serviceNatural CommunicatorAbility to think out of the boxFriendly and emphatic team playerSalary and Benefits:22.200 Euro (gross) per year + excellent benefitsSign on BonusFirst two weeks of accommodation are provided for candidates coming from abroad.If you are motivated, looking for a new challenge in the accommodation support area and have a passion for helping people please click to apply. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Ireland/Cork Language/English French Match.com Support Agent - Danish Fri, 21 Jul 2017 09:27:52 CEST 74831 http://www.europelanguagejobs.com/jobs/agent/matchcom-support-agent-danish-74831.html ADM Value Barcelona SA Barcelona Barcelona Spain Are you interested in working for the number one dating site in Europe?Match is recruiting support agent for the customer care team in Barcelona.You will be the only point of contact between the company and the customers. You will be in charge of customer relations with members, in particular replying to their requests by email, post, chat and phone regarding:? How to set up a profile? identify bugs and assist members in navigating the site? Membership questions and updates? Events organised by the company? Good basic education, especially flawless written skills.? Excellent communication skills, empathy and understanding? Fluency in a second language would be plusThis is an exciting opportunity to join a new start-up team. Taking part in a new business adventure will open up lots of career opportunities for the first people to join the new branch of our company.Permanent contract, based in Barcelona Poble NouAnnual salary range : 18000€ + Bonus on Sundays (56€) and Holidays (111€)Day shift from 9:30 am to 6:30 pm 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Spain/Barcelona Language/English Danish German Customer Experience Representative (Cork) Fri, 21 Jul 2017 09:25:21 CEST 74830 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-experience-representative-cork-74830.html e-Frontiers Ltd. Cork Cork Ireland OverviewOur client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.As a German Customer Experience Representative, you will have a love for travel and you know what the key is to provide a high quality customer service, because you know what you would like to experience in your holidays.Duties will include:Provide friendly and efficient service to customers.Identify and escalate issues appropriately.Respond professionally to inbound phone calls and emails with a friendly manner, including urgent situations.What we expect from you:Fluent in English and GermanRelevant experience in a customer service environmentPassion for travelling, tourism and customer serviceNatural CommunicatorAbility to think out of the boxFriendly and emphatic team playerSalary and Benefits:22.200 Euro (gross) per year + excellent benefitsSign on Bonus of 1.500EuroFirst two weeks of accommodation are provided for candidates coming from abroad.If you are motivated, looking for a new challenge in the accommodation support area and have a passion for helping people please click to apply. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Ireland/Cork Language/English German Dutch Customer Experience Specialist (Cork) Fri, 21 Jul 2017 09:18:06 CEST 74829 http://www.europelanguagejobs.com/jobs/customer-service/dutch-customer-experience-specialist-cork-74829.html e-Frontiers Ltd. Cork Cork Ireland OverviewOur client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.As Dutch Customer Service Representative, you will have a love for travel and you know what the key is to provide a high quality customer service, because you know what you would like to experience in your holidays.Duties will include:Provide friendly and efficient service customers.Identify and escalate issues appropriately.Respond professionally to inbound phone calls and emails with a friendly manner, including urgent situations.What we expect from you:Fluent in English and DutchRelevant experience in a customer service environmentPassion for travelling, tourism and customer serviceNatural CommunicatorAbility to think out of the boxFriendly and emphatic team playerSalary and Benefits:22.200 Euro (gross) per year + excellent benefitsSign on Bonus First two weeks of accommodation are provided for candidates coming from abroad.If you are motivated, looking for a new challenge in the accommodation support area and have a passion for helping people please click to apply.  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Ireland/Cork Language/English Dutch German E-Payment Experience Specialist (Cork) Fri, 21 Jul 2017 09:14:21 CEST 74828 http://www.europelanguagejobs.com/jobs/customer-service/german-e-payment-experience-specialist-cork-74828.html e-Frontiers Ltd. Cork Southern Region Ireland OverviewOur client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.We have great opportunities for German e-Payment Experience Specialists for a young, Irish co-founded payment solution provider based with our client in Cork. If you have a drive to deliver extraordinary experiences to customers, an interest in solving technical problems or payment related problems, dealing with different nationalities and you love an exciting START-UP ENVIRONMENT– this job is exactly for you!Responsibilities:• Provide friendly and efficient service to the customers.• Deal with queries appropriately.• Prepare creative and accurate messages or send prepared responses to customer emails.• Find information and troubleshoot problems using provided resources.• Respond professionally to customer's phone calls with a friendly manner.Requirements:• Fluent German & English (written & spoken)• Technical/ financial interest• Creativity• Passion to discover new things• Able to provide simple solutions using available resources• Flexibility and youthful curiosity• Energy• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing.Salary and Benefits:23.100 Euro (gross) per year + Sign on Bonus of 1.500Euros one time payment with your first months salaryExcellent benefitsOne month paid training is provided.First two weeks of accommodation are provided for candidates coming from abroad.If you are motivated, looking for a new challenge in the payment technology area and have a passion for helping people please click to apply.  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Ireland/Southern Region Language/English German French e-Payment Experience Specialist (Cork) Fri, 21 Jul 2017 09:10:01 CEST 74827 http://www.europelanguagejobs.com/jobs/customer-service/french-e-payment-experience-specialist-cork-74827.html e-Frontiers Ltd. Cork Cork Ireland OverviewOur client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.We have great opportunities for French Customer Payment Specialists for a young, Irish co-founded payment solution provider based with our client in Cork.If you have a drive to deliver extraordinary experiences to customers, an interest in solving technical problems or payment related problems, dealing with different nationalities and you love an exciting START-UP ENVIRONMENT– this job is exactly for you!Responsibilities:• Provide friendly and efficient service to the customers.• Deal with queries appropriately.• Prepare creative and accurate messages or send prepared responses to customer emails.• Find information and troubleshoot problems using provided resources.• Respond professionally to customer's phone calls with a friendly manner.Requirements:• Fluent in French & English (written & spoken)• Technical/ financial interest• Creativity• Passion to discover new things• Able to provide simple solutions using available resources• Flexibility and youthful curiosity• Energy• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing.Salary and Benefits:23.100 Euro (gross) per year + excellent benefitsSign on Bonus of 1.500 EurosOne month paid training is provided.First two weeks of accommodation are provided for candidates coming from abroad.If you are motivated, looking for a new challenge in the payment technologies area and have a passion for helping people please click to apply. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Ireland/Cork Language/English French German Customer Service Advisor Fri, 21 Jul 2017 09:06:36 CEST 74826 http://www.europelanguagejobs.com/jobs/it-helpdesk/german-customer-service-advisor-74826.html Capgemini Poland IOpole Opolskie Poland Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.Job descriptionAfter an induction training you will be able to:handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computeranalyze and resolve most common enquiries using step-by-step solutions provided to youdeliver high quality standard service to customerscooperate with IT specialist team to deal with more complex issuesBefore you start our induction training we will check if you have:fluent Germancommunicative knowledge of Englishpro client attitude and communication skillsbasic experience in Windows 7 and MS Officecustomer service experience (is an asset but is not necessary)team player, problem solving attitude and efficient task management skillsBefore you start our induction training we will check if you have:fluent Germancommunicative knowledge of Englishpro client attitude and communication skillsbasic experience in Windows 7 and MS Officecustomer service experience (is an asset but is not necessary)team player, problem solving attitude and efficient task management skillsWork in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languagesClearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home,  trainings in classroom, funding for learning foreign languagesYou will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle DatabaseYou will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!Our offices are conveniently located with “Bicycle-friendly” certificate!As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities. Permanent Full-time IT Helpdesk Location/Poland/Opolskie Language/English German German SaaS Lead Generation Fri, 21 Jul 2017 09:04:06 CEST 74825 http://www.europelanguagejobs.com/jobs/Telesales-Lead-Generation/german-saas-lead-generation-74825.html e-Frontiers Ltd. Ballincollin Cork Ireland Our client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.As German SaaS Lead Generator, you will be responsible for acquiring new contacts and potential clients through cold calling, but also for following up contact with generated contacts for a well-known leader in SaaS and Virtualisation. You should have a passion for IT and SaaS in particular and you love the challenge of cold calling and building up and maintaining client relationships.Duties will include:Making outbound calls to increase client numbersDevelop and maintain relationships with clientsProvide a high quality customer serviceEnsure daily/weekly and monthly targets are metWhat we expect from you:Fluent in English and GermanRelevant experience in lead generation or IT salesPassion for IT, new technologies, and engaging with customersNatural CommunicatorAbility to think out of the boxFriendly and emphatic team playerSalary and Benefits:35.000 Euro (gross) per year + excellent benefitsFirst two weeks of accommodation are provided for candidates coming from abroad.If you are motivated, looking for a new challenge in the IT SaaS Sales area and have a passion for helping people please click to apply. 30.000 € - 36.000 € gross / year To negotiate Full-time Telesales/Lead Generation Location/Ireland/Cork Language/English German Dutch Customer Service Advisor Fri, 21 Jul 2017 09:02:09 CEST 74824 http://www.europelanguagejobs.com/jobs/it-helpdesk/dutch-customer-service-advisor-74824.html Capgemini Poland OPOLE Lubuskie Poland Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.Job descriptionAfter an induction training you will be able to:handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computeranalyze and resolve most common enquiries using step-by-step solutions provided to youdeliver high quality standard service to customerscooperate with IT specialist team to deal with more complex issuesBefore you start our induction training we will check if you have:very good Dutch language skillsgood English language skillspro client attitude and communication skillsbasic experience in Windows 7 and MS Officecustomer service experience (is an asset but is not necessary)team player, problem solving attitude and efficient task management skillsWork in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languagesClearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home,  trainings in classroom, funding for learning foreign languagesYou will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle DatabaseYou will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!Our offices are conveniently located with “Bicycle-friendly” certificate!As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities. Permanent Full-time IT Helpdesk Location/Poland/Lubuskie Language/English Dutch Dutch Customer Service Advisor Fri, 21 Jul 2017 09:00:24 CEST 74823 http://www.europelanguagejobs.com/jobs/it-helpdesk/dutch-customer-service-advisor-74823.html Capgemini Poland Krakow Malopolskie Poland Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.Job descriptionAfter an induction training you will be able to:handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computeranalyze and resolve most common enquiries using step-by-step solutions provided to youdeliver high quality standard service to customerscooperate with IT specialist team to deal with more complex issuesBefore you start our induction training we will check if you have:very good Dutch language skillsgood English language skillspro client attitude and communication skillsbasic experience in Windows 7 and MS Officecustomer service experience (is an asset but is not necessary)team player, problem solving attitude and efficient task management skillsWork in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languagesClearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home,  trainings in classroom, funding for learning foreign languagesYou will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle DatabaseYou will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!Our offices are conveniently located with “Bicycle-friendly” certificate!As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities. Permanent Full-time IT Helpdesk Location/Poland/Malopolskie Language/English Dutch Dutch Customer Service Advisor Fri, 21 Jul 2017 08:58:53 CEST 74822 http://www.europelanguagejobs.com/jobs/it-helpdesk/dutch-customer-service-advisor-74822.html Capgemini Poland Katowice Slaskie Poland Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.Job descriptionAfter an induction training you will be able to:handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computeranalyze and resolve most common enquiries using step-by-step solutions provided to youdeliver high quality standard service to customerscooperate with IT specialist team to deal with more complex issuesBefore you start our induction training we will check if you have:very good Dutch language skillsgood English language skillspro client attitude and communication skillsbasic experience in Windows 7 and MS Officecustomer service experience (is an asset but is not necessary)team player, problem solving attitude and efficient task management skillsWork in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languagesClearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home,  trainings in classroom, funding for learning foreign languagesYou will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle DatabaseYou will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!Our offices are conveniently located with “Bicycle-friendly” certificate!As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities. Permanent Full-time IT Helpdesk Location/Poland/Slaskie Language/English Dutch German Customer Service Advisor Fri, 21 Jul 2017 08:56:52 CEST 74821 http://www.europelanguagejobs.com/jobs/it-helpdesk/german-customer-service-advisor-74821.html Capgemini Poland Krakow Malopolskie Poland Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.Job descriptionAfter an induction training you will be able to:handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computeranalyze and resolve most common enquiries using step-by-step solutions provided to youdeliver high quality standard service to customerscooperate with IT specialist team to deal with more complex issuesBefore you start our induction training we will check if you have:fluent Germancommunicative knowledge of Englishpro client attitude and communication skillsbasic experience in Windows 7 and MS Officecustomer service experience (is an asset but is not necessary)team player, problem solving attitude and efficient task management skillsWork in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languagesClearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home,  trainings in classroom, funding for learning foreign languagesYou will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle DatabaseYou will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!Our offices are conveniently located with “Bicycle-friendly” certificate!As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities. Permanent Full-time IT Helpdesk Location/Poland/Malopolskie Language/English German German Customer Service Advisor Fri, 21 Jul 2017 08:54:32 CEST 74820 http://www.europelanguagejobs.com/jobs/it-helpdesk/german-customer-service-advisor-74820.html Capgemini Poland Katowice Slaskie Poland Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.Job descriptionAfter an induction training you will be able to:handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computeranalyze and resolve most common enquiries using step-by-step solutions provided to youdeliver high quality standard service to customerscooperate with IT specialist team to deal with more complex issuesCandidate’s profileBefore you start our induction training we will check if you have:fluent Germancommunicative knowledge of Englishpro client attitude and communication skillsbasic experience in Windows 7 and MS Officecustomer service experience (is an asset but is not necessary)team player, problem solving attitude and efficient task management skillsWhat we offerWork in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languagesClearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home,  trainings in classroom, funding for learning foreign languagesYou will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle DatabaseYou will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!Our offices are conveniently located with “Bicycle-friendly” certificate!As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities. Permanent Full-time IT Helpdesk Location/Poland/Slaskie Language/German Business Support Specialist with Spanish/Portuguese Fri, 21 Jul 2017 08:09:10 CEST 74819 http://www.europelanguagejobs.com/jobs/customer-service/business-support-specialist-with-spanishportuguese-74819.html HRS Bulgaria Sofia Sofia Bulgaria Business Support Specialist with Italian or SpanishAt HRS Staffing, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.Do you want to work in a multinational company where your brightness, organizational skills and passionate working attitude will be appreciated? Do you enjoy communicating with clients and helping them?If so, we might have an attractive offer for you! For one of our clients, a leading international company specialized in logistics and Supply Chain, we are looking for a person for the following position:Business Support Specialist with English + Italian or SpanishYour responsibilities:• Coordinating the process of exchange of different products;• Communication with the clients and the vendors;• Working with various computer programs;• Records customer contacts in a system and providing product related reports to the managers;• Resolving different issues and answering requests by using quality and professional customer care techniques.• Fluent in Italian/ Spanish - both written and spoken;• Very good level of English language - both written and spoken;• Excellent knowledge of MS Office;• Self-motivated, friendly and communicative;• Customer relationship skills and ability to quickly and accurately understand and solve issues. • Opportunity to become a part of a multinational leading company in the Area of Logistic Services;• Great atmosphere with a professional team of talented and committed people;• Opportunity to practice your language skills;• Regular feedback about your performance;• Participation in a company training and development programs;• Personal development and promotional opportunity.Do not miss this great opportunity - apply now!All applications will be treated strictly confidential.Only short-listed candidates will be contacted.HRS Staffing Bulgaria has License ? 79/21.07.2014 for providing human resources services, valid until 21.07.2019. To negotiate Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/Spanish English Portuguese Logistic Coordinator with DUTCH / FRENCH / SPANISH/ ITALIAN Fri, 21 Jul 2017 08:04:47 CEST 74818 http://www.europelanguagejobs.com/jobs/customer-service/logistic-coordinator-with-dutch-french-spanish-italian-74818.html HRS Bulgaria Sofia Sofia Bulgaria At HRS Staffing, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.HRS Staffing currently works with American logistics' company that provides supply chain optimization and customer experience management services to some of the world’s leading technology companies. For their team, they are looking for people to join on the following position:International Logistic Coordinator with Dutch / French / Spanish / ItalianMain responsibilities:Receiving requests for product exchanges mainly by e-mail and contacting the customers regarding the return policyCoordinating the process of asset recovery of defective material from customer’s premisesWorking with specific softwareMonitor order tracking numbers and proof of returnManage the new orders creation and monitor the re-deliveryAnswering customer queries in a timely and professional manner, by following established corporate standardsContinuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.Excellent command of English and Dutch / French / Spanish / Italian, both verbal and writtenHighly developed sense of integrity and commitment to client satisfactionDemonstrated passion for excellence with respect to treating and caring for clientsAbility to communicate clearly and professionallyStrong decision making and analytical abilities.Attention to detailsGreat advantage is previous experience in Administrative or Support RolePossibility to start training immediatelyPosition with many possibilities for future growth and developmentYou can actively get involved in the company’s development by providing new solutions, ideas and approachesGreat social package including additional health insurance, gym card, etc.Friendly and pleasant environment, where people with diverse backgrounds and skill sets are working together to provide the best services availableAll applications will be treated strictly confidential.Only short-listed candidates will be contacted.HRS Staffing Bulgaria has License ? 79/21.07.2014 for providing human resources services, valid until 21.07.2019. To negotiate Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/Spanish French Italian Dutch Customer Services Representative with Dutch Fri, 21 Jul 2017 07:43:47 CEST 74817 http://www.europelanguagejobs.com/jobs/customer-service/customer-services-representative-with-dutch-74817.html Zebra Technologies Brno South Moravia Czech Republic Who we are and what we do?Since its founding in 1969 Zebra Technologies has become a global company whose products are helping in more than 100 countries all over the world. https://www.zebra.com/gb/en/about-zebra.html. In 2014, Zebra acquired the enterprise business of Motorola Solutions, thus expanding its portfolio. Zebra is now a leading brand in barcode printers, barcode scanners, RFID technology, handheld computers, wireless solutions and many more. We tailor to the needs of our customers drawing on our long-standing experience involving innovation, quality and vision.What is the job about?Your core responsibilities will include administrating our repair system and providing support to our partners and customers. This, however, is just the beginning. Our department cooperates on a daily basis with other teams, our international repair centre and managers responsible for the whole EMEA region. In this position you will need to have a good overview of company procedures: to know how, what, when and where. The ability to think out of the box will often come in handy. Sometimes you will be meticulously putting bits of information together, other times you will need to make the best of your multitasking and be both quick and decisive. You will be surprised how far from “boring” office work can be!If you:• have advanced knowledge of English and Dutch• are a reliable team player, have good communication skills and like working with people• have a detail-oriented personality• have excellent time management with a pinch of multitasking• have a flexible and can-do attitude• have knowledge of MS Office products such as Word and Excel• and are willing to learn• or maybe you are looking for a new challenge in your lifeand have a permission to work in Czech republic- aplly today!  What you can gain:• Continuous training and development (courses in IT, networking, management etc.) • Competitive salary and target driven bonuses• Life & pension insurance contribution • 5 weeks of paid vacation per year • Contribution to lunches in our canteen • Fitness program - Multisport cards • FREE Language courses • Cafeteria Portal• Banking benefits• Volunteering and Charity programs• Fruit days• Modern Offices• A dynamic and multicultural working environment• and many others... Less than 18.000 € gross / year To negotiate Full-time Customer Service Location/Czech Republic/South Moravia Language/English Dutch Helpdesk multilingual with Excellent French, German+English Fri, 21 Jul 2017 07:34:24 CEST 74816 http://www.europelanguagejobs.com/jobs/it-helpdesk/helpdesk-multilingual-with-excellent-french-germanenglish-74816.html Talent Search People - Native Speakers Barcelona Barcelona Spain Our client is multinational company which provides ICT solutions.As a Technical Support Agent, you will be working on the International Service Desk and reporting to the Team manager. This already established Service Desk provides B2B IT support services to end users of multinational companies. The Service Desk is expanding and therefore offering exciting career opportunities.Working hours: -Afternoon shifts from 14:00 p.m. to 22:00 p.m. Wednesday to Sunday.- Morning shifts 06:00 am to 14:00 pm. Monday to FridayMAIN RESPONSABILITIES- Provide Excellent Customer Support.- Answering incoming calls and help clients with their IT technical issues.- Follow up and solving IT incidents.- Escalate incidents to Level 2 when unable to resolve.- User Management.- Responding to incoming emails.-Ensuring that service quality levels fully meet expectations.-Excellent Level of French, German and English.-Advanced IT skills. IT interest is a must.-Excellent trouble shooting skills.-Excellent communication skills.-IT degrees are a big plus. -Initial 6 months contract (with 15 days probation period) + permanent contract.-Life insurance.-International work environment and well connected workplace.-Social benefits like discounts on private health insurance and gym Permanent Full-time IT Helpdesk Location/Spain/Barcelona Language/English French German Helpdesk multilingual with Excellent German, Italian+English Fri, 21 Jul 2017 07:30:27 CEST 74815 http://www.europelanguagejobs.com/jobs/it-helpdesk/helpdesk-multilingual-with-excellent-german-italianenglish-74815.html Talent Search People - Native Speakers Barcelona Barcelona Spain Our client is multinational company which provides ICT solutions.As a Technical Support Agent, you will be working on the International Service Desk and reporting to the Team manager. This already established Service Desk provides B2B IT support services to end users of multinational companies. The Service Desk is expanding and therefore offering exciting career opportunities.Working hours: -Afternoon shifts from 14:00 p.m. to 22:00 p.m. Wednesday to Sunday.- Morning shifts 06:00 am to 14:00 pm. Monday to FridayMAIN RESPONSABILITIES- Provide Excellent Customer Support.- Answering incoming calls and help clients with their IT technical issues.- Follow up and solving IT incidents.- Escalate incidents to Level 2 when unable to resolve.- User Management.- Responding to incoming emails.-Ensuring that service quality levels fully meet expectations.-Excellent Level of German, English and Italian -Advanced IT skills. IT interest is a must.-Excellent trouble shooting skills.-Excellent communication skills.-IT degrees are a big plus.-Initial 6 months contract (with 15 days probation period) + permanent contract.-Life insurance.-International work environment and well connected workplace.-Social benefits like discounts on private health insurance and gym Permanent Full-time IT Helpdesk Location/Spain/Barcelona Language/English German Italian English speakers relocate to Greece for customer care jobs Fri, 21 Jul 2017 06:59:15 CEST 74814 http://www.europelanguagejobs.com/jobs/agent/english-speakers-relocate-to-greece-for-customer-care-jobs-74814.html DK Global Recruitment Athens Attica Greece Start date: as soon as possibleLocation: Athens, Greece*Applications from qualified candidates living in Athens are strongly encouraged+Benefits: Relocation assistance, Monthly Bonus, Insurance and moreWe are now hiring English speakers for entry-level positions in Athens, Greece. Our client is one of the biggest and most professional BPO Companies in the world.Are you interested in gaining professional experience? Would you like to jump-start your career while having fun? If so, here is what our Junior level, English Customer Care roles on the Mediterranean have to offer:Job ResponsibilitiesHelp customers resolve issues with a particular product or functionality;Provide users with instructions via email, chat and phone;Escalate issues to other teams when necessary;Report to team manager or team supervisor;Enjoy communicating in English.QualificationsNative or fluent English with close to native pronunciation;European Union Citizenship;Desire to develop and perfect your customer care skills;Be passionate and enthusiastic about modern technology and communication;Energetic and adventurous personality;Good communication skills;Can-do attitude.Relocation package:The relocation package for candidates coming from abroad includes:Up to 2 weeks of bed and breakfast hotel accommodation;Flight ticket to Athens and taxi from the airport;Assistance with finding a permanent place to live;Assistance with getting your tax identification number and opening a bank account. BenefitsGreat basic salary;Monthly performance bonus up to €200;2 extra salaries per year;On-site restaurant with employee discounts;Paid training;Company social events;Full medical insurance;Paid overtime;Opportunity to earn more money working on Greek holidays;Cultural diversity;Friendly atmosphere;Career growth. About Us DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers from many European countries. With years of experience in the multilingual BPO sector, our fully-trained expert recruiters help job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Why use Recruitment Agency You are given extra support in preparing for interviews;You have a contact person who gives you all the details pertaining to the job;You can ask for application feedback anytime via email or phone;You don’t have to face the situation in which you don’t hear from the company for days;Our services to job seekers are free of charge. Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Inside Sales Representative (m/f) Dutch, Ulm Fri, 21 Jul 2017 06:28:46 CEST 71734 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/inside-sales-representative-mf-dutch-ulm-71734.html people-s-place GmbH Ulm Baden-Wurttemberg Germany Our client is an internationally operating company with headquarter in Ulm in the south of Germany. For their strategic market in the Netherlands, we are looking for an Inside Sales Representative (m/f) with Dutch who is interested in pursuing a career in international sales. Your Responsibilities:• Strong focus on partner management for the existing retail network• Proactive outbound calling into the Dutch market to speak to potential new retailers in terms of finding new sales opportunities for electrical and electronic equipment• Relationship building towards key decision makers whilst listening and understanding of customers' businesses, requirements and needs• Presenting the product/service of our client in a structured and professional way towards potential clients• Arrange qualified leads and meetings with potential customers• Negotiating and closing sales• Gathering market and customer information• Feeding future buying trends back to our client• Attending team meetings and sharing best practice with colleagues• Ideally recent graduates or 2nd jobbers with sales experience, who genuinely feel that they have what it takes to make it as a top Inside Sales Executive• Fluent spoken and written English plus very good communication skills in oral and written form in Dutch• High quality inter-personal skills which are so critical to executing sales brief, and external and internal collaboration• Strong work ethic and “can do” attitude, with focus on achieving the business objective• Strong general business and commercial “intellect”, and the right instinct to do the right thing in any given instance, ask the right questions and to leverage this accordingly• Comprehensive Training Programme• Attractive salary + yearly bonus• Working in a nice international environment• Support with your relocation to Ulm• Free accommodation included Permanent Full-time IT Sales/Inside Sales Location/Germany/Baden-Wurttemberg Language/English Dutch Sales Support - German - Sofia Fri, 21 Jul 2017 06:21:03 CEST 70929 http://www.europelanguagejobs.com/jobs/customer-service/sales-support-german-sofia-70929.html Careersineurope.eu Sofia Bulgaria Renowned customer service company with manby projects and international teams is looking for new colleagues with German. Office in the south of Sofia, easy accessible by public transportation.Customer Service activities:Answer phone and mail contactsHandle incoming customer requests for clothing and collectables project (2 projects)Typical duties: address changes, product changes, subscription information, shipping information, payment informationPleasant and professional communication and customer mannorsGerman speaking and writing B1-B2English B1-B2Competitive salaryRelocation packageLocal assistance Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/ Language/English German SUPPLY CHAIN COORDINATOR-Dutch - Bucharest Fri, 21 Jul 2017 06:20:38 CEST 61024 http://www.europelanguagejobs.com/jobs/Controlling/supply-chain-coordinator-dutch-bucharest-61024.html CareersinEurope Bucharest Romania Would you like to join a global company and be a part of the technology and manufacturing leader of the world ? Our client is a company with more than 125.000 employees all around the world and is located in 120 countries. We are looking for a Dutch speaker who would like to care about receiving and evaluating of the orders from suppliers and international customers. In this role you are supporting the process of orders and help to organise these and to fulfil all requests successful. Take care of all necessary needs to equip the purchase of orders and receiving and evaluating these aspect for goods, materials and identifying of the suppliers. One of your other task is being responsible for the price, payment terms, delivery requirements and be sure that all needed documents are included. In this role you are also responsible for all relevant requirements and communication to the suppliers. At this department you assist on invoices and payment request from suppliers and incidentally buyers, work together with the colleagues of the account payable, the finance and the operation department when needed. You have to support tracks on delivery status of an order and assist in case of a warranty or returned goods. Creating of new vendors and support the Vendor Master team. Analysing of the materials and data reports. Together with your colleagues you will support creating of a new g You are a Dutch & English speaker Experiences in customer support or worked before on a supply chain or purchase department Working with a ERP system like Sap or another customer account system High communication skills and organization o effectively Motivated and able to manage tasks in a dynamic environment Understand to follow request and prioritize these on urgency Happy to work in a team and the willingness to achieve results Salary gross around EUR 1000 Quarterly target and revision bonus 25 days paid holiday Benefits package (choose your benefits: eg. Life Insurance, Private Pension, Public Transport and more) Medical insurance Holiday vouchers and Lunch Flight ticket to Bucharest Less than 18.000 € gross / year Permanent Full-time Controlling Location/Romania/ Language/English Dutch Gaming Customer Support - Dutch- Sofia Fri, 21 Jul 2017 06:19:51 CEST 53712 http://www.europelanguagejobs.com/jobs/customer-service/gaming-customer-support-dutch-sofia-53712.html CareersinEurope (not set) Sofia Bulgaria Our client is active in the online gaming industry. The start up situation will allow an exciting breeding ground for adventurous and ambitious people to develop, take responsibility and grow with the company towards a higher level.If you are looking for an interesting and challenging job; if you would like to be part of a team of young and enthusiastic professionals who work in a friendly and informal environment and enjoy their job; if you would like to become part of a fascinating world, we have a proposal for you. Currently we are looking for Customer Support Representative to join us.What would you do?Providing high quality service and support our clients via Emails, phone and chats.Giving feedback to management.Being informed about all matters, connected with the job.Constantly improving the language and communicative skills you have.Please only apply if you hold an EU/ EEA passport/citizenship and are fluent in the language asked for.We would like you to have:At least 1 year of experience as a customer support representative, preferably in the online gaming or betting industry.Perfect Dutch – both written and spoken – on (near) native level.Proven ability in reaching targets.Ability to work under pressure.Good computer literacy.High communication skills, multitasking.Your personal profile:Result-oriented professional.Excellent time management.Enthusiastic and hardworking.Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged. If you need a work permit since you do not have a EU/EEA nationality, it is unfortunately not useful to apply. Thanks for understandingA competitive salary with great benefits;Many attractive secondary benefits like health insurance from day 1, food vouchers and a great atmosphere;An open-minded management team that promotes innovation, personal development and professional growth through constant training and upgrading programs;The opportunity to work with the latest technologies;An exciting and innovative multinational business environment;Lots of Fun! Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Dutch Finnish Customer Representative Fri, 21 Jul 2017 06:18:42 CEST 71269 http://www.europelanguagejobs.com/jobs/customer-service/finnish-customer-representative-71269.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for high/native Finnish speakers to be part of a top-quality team, with possiblity to work at home OR office based. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.Minimum requirements:-High/native speaker of Finnish-Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Patience, flexibility and adaptability._The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Full-time (39 hours/week) contract at home or office based.-Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 16193,36Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team  18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English Finnish At Home - French Customer Representative (Barcelona) Fri, 21 Jul 2017 06:18:40 CEST 64897 http://www.europelanguagejobs.com/jobs/customer-service/at-home-french-customer-representative-barcelona-64897.html SELLBYTEL Group Barcelona Barcelona Spain We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,...What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading. We are looking for French speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.Minimum requirements:-High/native speaker of French-Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Patience, flexibility and adaptability.-Candidates must be living in Barcelona area_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Full-time (39 hours/week) contract-Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 16193,36Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English French At Home - French Customer Representative (Valencia) Fri, 21 Jul 2017 06:18:37 CEST 64905 http://www.europelanguagejobs.com/jobs/agent/at-home-french-customer-representative-valencia-64905.html SELLBYTEL Group Valencia Valéncia Spain We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,...What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading. We are looking for French speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.Minimum requirements:-High/native speaker of French-Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Patience, flexibility and adaptability.-Candidates must be living in Valencia_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Full-time (39 hours/week) contract-Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 16193,36Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team Less than 18.000 € gross / year Project/Service based Full-time Agent Location/Spain/Valéncia Language/English French At Home - French Customer Representative (Málaga) Fri, 21 Jul 2017 06:18:35 CEST 64903 http://www.europelanguagejobs.com/jobs/customer-service/at-home-french-customer-representative-malaga-64903.html SELLBYTEL Group Malaga Malaga Spain We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,...What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading. We are looking for French speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.Minimum requirements:-High/native speaker of French-Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Patience, flexibility and adaptability.-Candidates must be living in Málaga area_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Full-time (39 hours/week) contract-Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 16193,36Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Malaga Language/English French At Home - French Customer Representative (Mallorca) Fri, 21 Jul 2017 06:18:31 CEST 64901 http://www.europelanguagejobs.com/jobs/customer-service/at-home-french-customer-representative-mallorca-64901.html SELLBYTEL Group Palma de Mallorca Illes Balears Spain We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,...What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading. We are looking for French speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.Minimum requirements:-High/native speaker of French-Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Patience, flexibility and adaptability.-Candidates must be living in Mallorca area_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Full-time (39 hours/week) contract-Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 16193,36Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Illes Balears Language/English French German Customer Representative Fri, 21 Jul 2017 06:18:28 CEST 64569 http://www.europelanguagejobs.com/jobs/agent/german-customer-representative-64569.html SELLBYTEL Group Valencia Valéncia Spain We are currently looking for high/native German speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.Minimum requirements:-High/native speaker of German-Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Patience, flexibility and adaptability._The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Part-time (30 hours/week) contract with possibility to work full-time -Indefinite Contract -Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 17.400Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team Less than 18.000 € gross / year Permanent Partial - Indifferent Agent Location/Spain/Valéncia Language/English German German Team Leader Fri, 21 Jul 2017 06:18:25 CEST 60691 http://www.europelanguagejobs.com/jobs/team-leader-manager/german-team-leader-60691.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for a Team Leader for one of our clients, a world famous technological leading company Accountabilities As a Team leader, you will need an excellent knowledge of the client's processes and procedures: - You will be leading your team towards over-achievement of goals and set targets - Your main task will be focused on team motivation, performances and quality monitoring by analyzing area of improvement. - Your role within the project been a key function for the success of you team, you will need strong people skills and leadership to achieve your goals. - You will be the first point of contact for your agent and will make the link with the management. - Manage people's work environment to allow a competitive spirit - Organize regular team meeting to maintain team spirit & acknowledge any issue before they develop. - Customized people attention to allow a good development within the team of each individual Training and coaching - Train the new joiners on the call handling - Coach and train every agent on area of focus via call listening and one to one session. - Identify areas of weakness in agents and feedback to QA & training department for their attention. Knowledge Management - Knowledge transfer or information searching - To review and update technical support documents and procedures in light of personal experience and information received. Call handling - Attend incoming customer contacts (via telephone, email or via any other medium) and all relevant tasks.Requirements - High/native level of German - Fluent English - Windows OS and Mac OS literate / IT Background - Business degree desired or adequate professional experience - Strong communication skills - Empathic & enthusiastic personality - Strong listener - Extremely Motivated - Flexible & reliableWe offer - Full-time (39hrs/week) and Indefinido contract - Schedule: Monday - Saturday (rotating shift) -Salary: 15938.40Euros gross/year + 1200Euros gross/year + up to 2400Euros gross/year in bonus - Possibility of a salary increase after 6 months - Job is located in Barcelona center _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation 18.000 € - 24.000 € gross / year Permanent Full-time Team Leader / Manager Location/Spain/Barcelona Language/English German Turkish Social Media Agents Needed in Berlin Thu, 20 Jul 2017 23:00:02 CEST 22823 http://www.europelanguagejobs.com/jobs/agent/turkish-social-media-agents-needed-in-berlin-22823.html Gi Group Berlin Berlin Germany Are you communicative and love to talk on the phone? Are you team-oriented and enthusiastic to meet new people?For one of our international clients we are currently seeking a Turkish Social Media Agent (m/f) in Berlin, Germany asap!Tasks:- Day to day customer support- Screening of Social Media- Management of complaints- Live support- Provision of individual advice- Videocall customer service possible- Data administration- Excellent knowledge of English and Turkish- Valid Working Permit!- Knowledge of Apple and Microsoft products- You are very communicative and love to be a problem-solver- Computer and software affinity- Experience is advantageous but not necessary- You can take the initiative and are ready to help- Good communication skills- You are reliable, friendly and empathetic- Flexibility is a necessity- Willing to work on holidays- Good career opportunities- Full-time and part-time possible- Interesting and diverse work in Germany- Extensive initial training- Modern and friendly work environment- International environment- Professional support by our competent and experienced TeamWe are looking forward to your application. 18.000 € - 24.000 € gross / year Project/Service based Full-time Agent Location/Germany/Berlin Language/English Turkish Customer Service Representative (m/f) Benelux in Maastricht Thu, 20 Jul 2017 23:00:02 CEST 26020 http://www.europelanguagejobs.com/jobs/agent/customer-service-representative--m-f--benelux-in-maastricht-26020.html people-s-place GmbH Maastricht Limburg Netherlands Our client is a well-known international car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers. Our client is currently seeking to hire a Customer Service Representative with Dutch and French (m/f) in Maastricht Your Responsibilities: The customer service department serves all European customers and prospective customers by handling all inquiries and complaints. All inquiries and complaints are handled by telephone, mail, fax or e-mail. Customer Service is responsible for after-sales service issues, technical and product topics and general company related inquiries. As a Customer Service Representative (m/f) you are the most important interface between the customer and the organization. You insure that customer concerns and inqueries are dealt with adequately. You manage the services to customers and transfer product knowledge.• Higher vocational education • (Near) native Dutch, fluency in French and fluency in English • Good written and verbal skills • Advanced negotiation skills • Computer literacy • Very good knowledge of geography and culture from the country/ies you are applying for • Experience in customer care • Good understanding of customer satisfaction • Team player • Open-minded to a diversity of cultures • Ability to prioritize, analyze, plan and coordinate on high volumes • Multi-tasking is not a problem for you• You will get an attractive salary plus a great variety of bonuses • You will receive an initial training • Working hours 35 h/week, shifts including nights and weekends • A generous relocation package which includes 6 weeks housing in a nice and furnished apartment organized by our client, travel costs, reimbursement of real estate agent and/or moving truck costs when needed, financial support for the basic equipment in your new apartment • You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development 24.000 € - 30.000 € gross / year Permanent Full-time Agent Location/Netherlands/Limburg Language/English French Dutch Flemish Lisbon: Come and Join Our Team as German Speaker. Thu, 20 Jul 2017 23:00:02 CEST 30968 http://www.europelanguagejobs.com/jobs/agent/lisbon--come-and-join-our-team-as-german-speaker--30968.html Gi Group Lisbon Lisbon Portugal Adventurers listen up! Portugal's capital Lisbon is ready for you. Explore the oldest city in Western Europe and enjoy the dynamics of the enchantment of this global city. Lisbon is Europe's San Francisco, with a Mediterranean climate, beautiful beaches and a summer that lasts about six months. The company you can work for is a worldleader in customer service management and is one of the best employers in Portugal. Be a part of this young, international team! Are you ready? We are currently looking for German customer service agents in Lisboa, Portugal. We offer several projects in the area of Finance, Tourism, Gaming, Internet and Fashion. Tasks: - Day to day customer support - Dealing with queries - Management of complaints - Live support - Provision of individual advice - Telephone based customer service - Data administration- Native-like skills of German - Good knowledge of English - You are very communicative and love to be a problem-solver - Computer and software affinity - You can take the initiative and are ready to help - Good communication skills - You are reliable, friendly and empathetic - Able to work 40h a week - Team oriented - EU working Permit - Good career opportunities - Possibility to work permanently - Refund of your initial flight (after 9months working) - Multi-awarded work Environment - Company activities - Possibility to live in a company-owned apartment - Modern and friendly work environment 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German Customer Service Representative S24 (m/f) UK & Ireland Thu, 20 Jul 2017 23:00:02 CEST 35789 http://www.europelanguagejobs.com/jobs/agent/customer-service-representative-s24--m-f--uk---ireland--35789.html people-s-place GmbH Maastricht Limburg Netherlands Our client is a well-known international car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers. Your Responsibilities: You work in the Service24h department, which is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customer’s native language and offer help on the phone or coordinate assistance through our client’s authorized service providers. The philosophy is to ensure the customers mobility as quickly as possible. • Higher vocational education • Good written and verbal skills • Advanced negotiation skills • Computer literacy • Very good knowledge of geography and culture from your home country • Experience in customer care • Good understanding of customer satisfaction • Team player • Open-minded to a diversity of cultures • Ability to prioritize, analyze, plan and coordinate on high volumes• You will get an attractive salary plus a great variety of bonuses • You will receive an initial training • Working hours 30- 37.5 hours a week, shifts including nights and weekends • A comprehensive relocation package • You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development 24.000 € - 30.000 € gross / year To negotiate Full-time Agent Location/Netherlands/Limburg Language/English Dutch Social Media Agents Wanted in Berlin right away Thu, 20 Jul 2017 23:00:02 CEST 36891 http://www.europelanguagejobs.com/jobs/agent/dutch-social-media-agents-wanted-in-berlin-right-away-36891.html Gi Group Berlin Berlin Germany Are you communicative and love to talk on the phone? Are you team-oriented and enthusiastic to meet new people?For one of our international clients we are currently seeking Dutch Social Media Agents (m/f) in Berlin, Germany asap!Tasks:- Day to day customer support- Screening of Social Media- Management of complaints- Live support- Provision of individual advice- Videocall customer service possible- Data administration- Excellent knowledge of English and Dutch- Valid Working Permit!- You are very communicative and love to be a problem-solver- Computer and software affinity- Experience is advantageous but not necessary- You can take the initiative and are ready to help- Good communication skills- You are reliable, friendly and empathetic- Flexibility is a necessity- Good career opportunities- Interesting and diverse work in Germany- Extensive initial training- Modern and friendly work environment- International environment- Professional support by our competent and experienced TeamWe are looking forward to your application. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English Dutch Turkish Travel Advisor for Expedia (m/f) Thu, 20 Jul 2017 23:00:02 CEST 36911 http://www.europelanguagejobs.com/jobs/agent/turkish-travel-advisor-for-expedia-mf-36911.html Teleperformance Portugal Lisbon Lisbon Portugal We’re supporting some of the most well-known brands in the on-line travel industry from our Contact Center in Lisbon, Portugal. We help travelers to easily research, plan, book and experience their holidays or business trips, wherever they may be. Our Client Expedia is one of the leading online tour operators worldwide. Striving to be the absolute best in customer care and customer satisfaction, Expedia has many partner companies such as hotels.com and hotwire united over the past years, offering a variety of solutions for all the needs of travelers. Together with its affiliates Expedia is responsible for over 100 locations in more than 60 countries. Responsibility • Assist customers while online booking of hotels, holiday packages and other travel-related services; • Telephone booking of services / sales (for incoming customer calls only); • Provide helpful and effective service for both “in travel” and “post travel” concerns; • Assist customers with questions regarding payment, changes, cancellation or any other concerns.• Native level of spoken and written Turkish (mandatory); • Good level of English (preferably B2); • Passionate about traveling; • Familiarity with the travel industry (popular destinations, airlines, hotel chains); • Contact Center experience is a plus; • Good working knowledge of computers, MS Office and common internet applications; • Excellent communication skills and interpersonal skills; • Availability between 07h00 and 17h00 from Monday to Friday. • Authorization to work within the EU (mandatory); • Eligible to work in Portugal.• Excellent work opportunity in a leading multinational company; • Stable work and career progression; • Intensive training and integration phase; • Private health insurance after 6 months of employment; • Fixed-term, renewable employment contract; • Long-term career opportunities; • Reimbursement of your initial flight costs after 9 months and airport pick up;* • Annually complementary return flight to your home country (within Europe);* • Possibility to live in one of our apartments;* • Free organized sport activities and events. *for candidates who relocate to Lisbon To negotiate Temporary Full-time Agent Location/Portugal/Lisbon Language/English Turkish Assistenza al cliente per Wish Italia (m/f) Thu, 20 Jul 2017 23:00:02 CEST 36995 http://www.europelanguagejobs.com/jobs/agent/assistenza-al-cliente-per-wish-italia-mf-36995.html Teleperformance Portugal Lisbon Lisbon Portugal Cerchiamo persone proattive, collaborative e motivate, che siano amanti della comunicazione. Offrire assistenza al cliente di livello eccezionale in ogni occasione, come risultato del tuo impegno e passione. Assistere i client prima, durante e dopo gli acquisti. Our Client Shopping made fun! Wish è la nuova generazione del mercato virtuale. È cosí che sarà il futuro del mercato. Grazie all’uso di sofisticati algoritmi, wish.com crea consigli personalizzati secondo i gusti dei clienti, anticipando i desideri dei clienti di modo che i prodotti migliori e più interessanti siano presentati agli utenti nell’app e inbox. Responsibility • Assistere i clienti prima, durante e dopo gli acquisti; • Aiuto nelle problematiche relative a pagamenti e consegne; • Aiuto nelle problematiche relative alla gestione degli account personali degli utenti; • Per lo più assistenza al cliente finale, quindi ottime capacità di scrittura sono essenziali.• Livello madrelingua sia scritto che parlato in Italiano; • Buone capacità informatiche; • Ottimo stile di scrittura; • Dimostrare simpatia ed empatia; • Eccellenti abilità di comunicazione, relazioni interpersonali e spirito di squadra; • Flessibilità e resilienza; • Capacità di imparare rapidamente; • Esperienza nell’assistenza al cliente in ambito di contact center (preferibile).• Eccellente opportunità di lavoro in una multinazionale leader nel settore; • Carriera internazionale in ambiente multiculturale; • Possibilità di collaborare con aziende leader di vari settori; • Stabilità lavorativa e possibilità di avanzamento di carriera; • Opportunità di crescita professionale a lungo termine; • Contratti a termine e rinnovabili con la possibilità di impiego a tempo indeterminato; • Assicurazione sanitaria privata dopo 6 mesi dalla firma del contratto di lavoro; • Alloggio in appartamenti della Teleperformance Portugal; * • Rimborso del biglietto aereo iniziale; * • Rimborso di un biglietto andata/ritorno annuale per il paese di provenienza (in UE); * • Corsi liberi di lingua portoghese, sport acquatici, soft trekking e tanto altro! * Per candidati internazionali. To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/Italian Customer Service Advisor - PORTUGUESE speaker Thu, 20 Jul 2017 23:00:02 CEST 38576 http://www.europelanguagejobs.com/jobs/agent/customer-service-advisor-portuguese-speaker-38576.html WiPjobs Katowice Poland Our Client is one of the world's foremost providers of consulting, technology and outsourcing services and one of the biggest outsourcing service providers in Poland.Tasks:- Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network- Delivering professional and prompt service to the customers- Keeping records of all customers’ enquiries in the reporting system- Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem- Sending more complex enquiries to the relevant IT Support Team- Very good PORTUGUESE language skills, both verbal and written- Good knowledge of English- Excellent verbal and written communication skills- Professional telephone manner- Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications- Technical support experience would be an advantage but is not necessary- Flexible, well-motivated team player, ability to work under pressure- Attractive salary and benefit package including medical care for whole family and life insurance- Full training experience: wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages- Work in a multinational and multicultural environment and in an inspiring atmosphere (employee volunteer program, integration events, sports events...)- Clearly defined career path- Offices conveniently located with “bicycle-friendly” certificate Less than 18.000 € gross / year Permanent Full-time Agent Location/Poland/ Language/English Portuguese Représentant du service à la clientèle S24 (m / f) Thu, 20 Jul 2017 23:00:02 CEST 38649 http://www.europelanguagejobs.com/jobs/customer-service/representant-du-service-a-la-clientele-s24-m-f-38649.html people-s-place GmbH Maastricht Netherlands Représentant du service à la clientèle S24 assistance routière (m / f) Français Notre client est un constructeur automobile international bien connu et son centre de service à la clientèle est le point de contact central en Europe, aux soins des besoins des clients actuels et potentiels. Avantages: • Vous obtiendrez un salaire attrayant, plus une grande variété de bonus • Vous recevrez une formation initiale • Les heures de travail entre 30- 37,5 heures par semaine, y compris les changements nuits et week-ends • Un programme de réinstallation complète • Vous travaillerez dans une entreprise internationale en croissance dans un environnement ambitieux, professionnel et dynamique avec de grandes chances pour votre développement personnel et professionnel Vos responsabilités: Vous travaillez dans le département de Service24h, qui est disponible 365 jours par an, 7 jours par semaine et 24 heures par jour pour les clients ayant besoin d'une assistance routière. Les employés répondent aux demandes des clients entrants pour l'assistance routière dans la langue maternelle du client et offrant de l'aide par téléphone ou pour coordonner l'assistance par le biais des fournisseurs de services autorisés de nos clients. La philosophie est d'assurer que le client soit mobile à nouveau le plus rapidement possible. Compétences et l'expérience requises: • L'enseignement professionnel supérieur • Bonnes compétences verbale et écrite • compétences en négociation avancée • Connaissances en informatique • Très bonne connaissance de la géographie et de la culture de vos pays d'origine • Expérience dans le service à la clientèle • Bonne compréhension de la satisfaction client • Joueur en équipe • Ouvert d'esprit à la diversité des cultures • Aptitude à établir des priorités, analyser, planifier et coordonner sur des volumes élevés Avantages: • Vous obtiendrez un salaire attrayant, plus une grande variété de bonus • Vous recevrez une formation initiale • Les heures de travail entre 30- 37,5 heures par semaine, y compris les changements nuits et week-ends • Un programme de réinstallation complète • Vous travaillerez dans une entreprise internationale en croissance dans un environnement ambitieux, professionnel et dynamique avec de grandes chances pour votre développement personnel et professionnel 24.000 € - 30.000 € gross / year To negotiate Full-time Customer Service Location/Netherlands/ Language/English French Chargé de clientèle pour Zalando (h/f) Thu, 20 Jul 2017 23:00:02 CEST 41962 http://www.europelanguagejobs.com/jobs/agent/charge-de-clientele-pour-zalando-hf-41962.html Teleperformance Portugal Lisbon Lisbon Portugal En tant que membre à part entière du service clientèle ZALANDO, vous serez responsable de la gestion des différentes requêtes de nos clients, à savoir, aussi bien leur délivrer des conseils en matière de mode que suivre la livraison de leur colis. Vous serez au même titre que toutes nos équipes multinationales, chargé(e) de vous assurer jour après jour que vous offrez le meilleur service à la clientèle possible à nos clients ZALANDO. Nous recherchons votre excellence, afin d’offrir à nos clients la meilleure expérience de service client de tous les temps. Notre Client Proposant initialement des chaussures, le site se développe et propose désormais une large gamme de produits et d’accessoires. De la chaussure au textile, de la nuisette à la tenue de soirée, Zalando.fr vous propose un choix étendu de produits adaptés à tous les moments de la journée ! Tous les fans de mode et de tendances peuvent ainsi se faire plaisir en restant chez eux. Cette vaste boutique en ligne est teintée d’originalité, toujours dans le vent et un brin visionnaire. Ses marques traditionnelles répondent à un courant de mode très actuel tandis que de nouvelles griffes audacieuses et novatrices font régulièrement leur apparition. Cet alliage des genres permet de vous offrir un large choix de modèles du classique au plus inédit, et fait de Zalando le leader européen de la vente en ligne de vêtement et de chaussures. Responsabilités • Fournir un service à la clientèle rassurant, chaleureux, amical et personnel aux clients ZALANDO par téléphone et e-mail, en français ; • Saisir l‘opportunité de “Briller” au travers de chaque interactions en montrant un vif intérêt pour le client, en ayant une appétence naturelle à la communication, en devenant par une connaissance accrue des services proposés par ZALANDO un expert et un défenseur de la marque ; • Rechercher de manière proactive et avec l’aide de l'équipe, à améliorer l’expérience du client à chaque interaction ; • Etre autonome, ne pas hésiter à améliorer son propre apprentissage afin de s'assurer d’avoir suffisamment de connaissances pour exceller dans le rôle ; • Savoir se montrer multitâche et s’adapter à un environnement très dynamique ; • Rechercher de manière proactive et constructive les différents moyens d’améliorer ses performances et celles de l’équipe. • Parfaite maîtrise de la langue française et de ses subtilités - à l’écrit et à l’oral (langue maternelle obligatoire) ; • Autorisation de travail pour les citoyens hors UE ; • Connaissances en anglais (préférentiel) ; • Excellentes compétences en informatique ; • Haut niveau de sympathie et d’empathie ; • Expérience en centre d’appels (préférentiel) ; • Flexibilité et résilience sont vos chevaux de bataille ; • L’esprit d’équipe chez vous est synonyme de seconde nature ; • Vous pouvez travailler dans un environnement de travail incluant de courts délais et de forts volumes. • Contrat de travail à durée déterminée de 12 mois renouvelable par tacite reconduction ; • Possibilité de carrière internationale dans un environnement multiculturel ; • Formation initiale et continue ; • Assurance maladie offerte (après 6 moins de contrat) ; • Mise à disposition d´un appartement en colocation avec chambre individuelle* ; • Remboursement des dépenses du vol initial (après 9 mois de contrat)* ; • Possibilité d’évolution de carrière et sécurité de travail à long-terme ; • De nombreuses activités organisées par Teleperformance : tournois sportifs, soirée d'été et de Noël, sports nautiques,randonnées en montagnes, concours culturels ; • Cours de langue (portugais et Anglais). *Pour des candidats internationaux To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/French Customer Service Advisor FINNISH Speaker Thu, 20 Jul 2017 23:00:02 CEST 42946 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-advisor-finnish-speaker-42946.html WiPjobs Krakow Poland Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and networkDelivering professional and prompt service to the customersKeeping records of all customers’ enquiries in the reporting systemAnalyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problemSending more complex enquiries to the relevant IT Support TeamVery good Finnish language skills both verbal and writtenGood English skillsExcellent verbal and written communication skillsProfessional telephone mannerBasic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applicationsBasic technical support experience an advantage but not necessaryFlexible, well-motivated team player, ability to work under pressureWork in a multinational company for c.a. 100 Blue Chip Clients – known, global brands, supported by 6000 professionals in 30 languagesClearly defined career path (experts or managers), wide range of trainings – over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languagesYou will learn best practices and global business from experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle DatabaseYou will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!In addition to the salary you will receive attractive benefits package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!Our offices are conveniently located with “Bicycle-friendly” certificate! Permanent Full-time Customer Service Location/Poland/ Language/English Finnish Italian Hotel Reservation & Sales Specialist (m/f) Thu, 20 Jul 2017 23:00:02 CEST 48119 http://www.europelanguagejobs.com/jobs/agent/italian-hotel-reservation-sales-specialist-mf-48119.html Teleperformance Portugal Lisbon Lisbon Portugal We're looking for a sales expert providing travel advice, reservations solutions and partner offers in a contact center environment. Empowered to make creative decisions, using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue for our hotel partners and customer brand loyalty. Passionate for learning and developing to be the best in an ever-evolving role. Our Client Our Client is one of the most prestigious and well-known hotel brands in the world, offering distinctive experiences to each different client. It's the ideal brand for travelers with discerning tastes. Responsibility • Provide an industry-leading voice reservation experience by handling contacts via phone and other mediums to match products with guest needs resulting in revenue generation, brand preference and customer loyalty; • Provide a seamless customer experience through effective use of information and tools. Answering questions regarding prices, hotel details, reservation or payment conditions; • Assist guests with all questions relating to “pre”, “in” or “post travel” concerns; • Seek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals.• Native level of written and verbal communication skills in Italian; • Good knowledge of the English language; • High school diploma or higher (preferred); • Hotel/travel experience desired; • Previous call center experience in a sales and/or customer service capacity; • Strong customer service skills; • Good communication skills; • Social intelligence – empathy, self-awareness, cultural sensitivity; • Strong web-based navigation skills; • Ability to embrace technological and organizational changes; • Ability to use tools and resources to represent the geographical needs of the caller.• Excellent work opportunity in a leading multinational company; • Stable work and career progression; • Intensive training and integration phase; • Private health insurance after 6 months of employment; • Reimbursement of your initial flight costs after 9 months and airport pick up; • Annually complimentary return flight to your home country (within Europe); • Possibility to live in one of our company apartments; • Complimentary organized sport activities and events. To negotiate Temporary Full-time Agent Location/Portugal/Lisbon Language/English Italian Nordic Affiliate Manager Thu, 20 Jul 2017 23:00:02 CEST 49126 http://www.europelanguagejobs.com/jobs/sales-marketing/nordic-affiliate-manager-49126.html iGaming Elite (not set) Central Region Malta We are looking for an Affiliate Manager fluent in English. The priority in this role will be to promote our most established brands in several market. The ideal candidate will be responsible for recruiting, maintaining and developing affiliates. With time and experience, we expect the affiliate manager to be able to identify new potential opportunities and improving partnerships with existing affiliates. We are looking for an experienced, creative and proactive which can grow our market share. Key Responsibilities; • Managing affiliate acquisitions and retention • Creating and retaining relationships with Affiliates • Maintaining and monitoring recruited affiliates and keeping track of reward plans awarded and placements given to the Company • Monitoring traffic and traffic volumes brought by affiliates post-acquisition and handling non-performing affiliates accordingly • Analyzing affiliate activity with an aim to optimizing reward plans accordingly, and ensuring that affiliates are in compliance with the agreed terms and conditions • Preparing reports on a monthly basis outlining detailed statistics about newly recruited affiliates and their positions • Preparing affiliate promotions and affiliate newsletters on a monthly basis • Fulfilling Departmental and Personal KPI’s as assigned and described by the Company Essential skills and Attributes; • Previous experience as casino affiliate manager • Self-motivated and passionate about delivering results • Strong negotiation, analytical and implementation skills • Creative and innovative • Proactive personality, can-do mentality • Able to build and develop strong relationships • Sociable, fun and comfortable working in a small fast paced team • Fluent in any Nordic language and English (additional languages would be an advantage) Bonus skills: • Knowledge of the Casino industry • Solid affiliate connections • Basic knowledge of SEO • HTML Permanent Full-time Sales & Marketing Location/Malta/Central Region Language/English Finnish Norwegian Swedish Dutch Customer Support Agent Thu, 20 Jul 2017 23:00:02 CEST 49353 http://www.europelanguagejobs.com/jobs/agent/dutch-customer-support-agent-49353.html iGaming Elite (not set) Central Region Malta One of our clients, a multi award winning iGaming operator, is currently looking for a Dutch Customer Support Agent to join their team. With around 20 different nationalities, they offer one of the best work environments on the island. Attractive salary, bonuses and health insurance are only a few of the benefits on offer. As a Dutch Customer Support Agent you will mainly be dealing with customer queries by means of telephone, email and live chat. In addition, you will also be involved with translations and other small projects related to their brands. • Must be fluent in Dutch at native level with excellent fluency in English • Strong written and verbal communication skills • Ability to learn new technology/system/applications quickly • Confident telephone manner, professionalism and a strong focus on delivering excellent customer service • Excellent time management skills, flexibility and adherence to schedule • Ability to work in a challenging environment and be able to adapt to change • Strong values for team work, customer service, initiative and integrity • An understanding of the iGaming industry is considered an asset • Experience of working in a customer service and/or contact centre environment is preferred • The working environment is important to us – all our employees love our spacious office and the pièce de résistance has to be our huge terrace • Fruit and coffee for everyone as well as a cold beer/soft drink for our Friday get-togethers after the working week is done • Free health insurance after 6 months’ employment • You are not just a number – we value all our team members and reward fairly • We encourage growth and development – whether that be to enhance your knowledge/skills within your own area of expertise, or support you at the start of a new career choice • With around 20 different nationalities, we have an exciting and very interesting bunch of people • We expect hard work and dedication but always manage to have a lot of fun along the way Permanent Full-time Agent Location/Malta/Central Region Language/English Dutch Finnish Customer Support Agent Thu, 20 Jul 2017 23:00:02 CEST 49356 http://www.europelanguagejobs.com/jobs/agent/finnish-customer-support-agent-49356.html iGaming Elite (not set) Central Region Malta One of our clients, a multi award winning iGaming operator is currently looking for a Finnish Customer Support Agent to join their team. With around 20 different nationalities, they offer one of the best work environments on the island. Attractive salary, bonuses and health insurance are only a few of the benefits on offer. As a Finnish Customer Support Agent you will mainly be dealing with customer queries by means of telephone, email and live chat. In addition, you will also be involved with translations and other small projects related to their brands. • Must be fluent in Finnish at native level with excellent fluency in English • Strong written and verbal communication skills • Ability to learn new technology/system/applications quickly • Confident telephone manner, professionalism and a strong focus on delivering excellent customer service • Excellent time management skills, flexibility and adherence to schedule • Ability to work in a challenging environment and be able to adapt to change • Strong values for team work, customer service, initiative and integrity • An understanding of the iGaming industry is considered an asset • Experience of working in a customer service and/or contact centre environment is preferred• The working environment is important to us – all our employees love our spacious office and the pièce de résistance has to be our huge terrace • Fruit and coffee for everyone as well as a cold beer/soft drink for our Friday get-togethers after the working week is done • Free health insurance after 6 months’ employment • You are not just a number – we value all our team members and reward fairly • We encourage growth and development – whether that be to enhance your knowledge/skills within your own area of expertise, or support you at the start of a new career choice • With around 20 different nationalities, we have an exciting and very interesting bunch of people • We expect hard work and dedication but always manage to have a lot of fun along the way Permanent Full-time Agent Location/Malta/Central Region Language/English Finnish Japanese Customer Support Agent Thu, 20 Jul 2017 23:00:02 CEST 49367 http://www.europelanguagejobs.com/jobs/agent/japanese-customer-support-agent-49367.html iGaming Elite (not set) Central Region Malta The Customer Support Agent will mainly deal with customer queries via live chat, email and telephone. The first and foremost importance of this job is to take care of our customers and provide excellent service. A customer support agent needs to have the ability to go the extra mile for the customer and make sure that they get the help they need. To be a successful agent you need to have good patience and be a people person, as well as being a good team player. Customer support agents work closely together with the CRM, VIP and Payment teams to be able to provide the best service in the fastest way possible. For this role, some work within the CRM/VIP field will also be required as the department grows. Therefore the successful candidate fotr this position will work closely together with the CRM Manager, Head of CRM, Design team and Payment teams to coordinate, execute and report on all CRM initiatives supporting the customer lifecycle & communication in order to optimise conversion, retention, reactivation and ultimately the Customer Lifetime Value. This will be through the production of creative weekly promotional newsletters, sms and also Direct Mail while setting up bonuses using our back end systems. S/he will also be expected to contact players through their preferred means of contact, whether it be by email, phone or other, and also meet with players, attend some VIP events and arrange gifts giveaways, so you must be very comfortable on the phone and in a face to face environment too. Main Responsibilities: • Provide excellent support to our customers via chat, email and phone • Forward and escalate technical issues • Respond promptly to customer inquiries • Obtain and evaluate all relevant information to resolve customer complaints • Resolve more complicated/demanding issues with the teamleader/trainer/manager • Communicate and coordinate with internal departments (KYC calls) • Follow up on customer’s queries • Be up-to-date with procedures/promotions • Forward customer’s feedback/ideas • Work towards team/own KPI’s • Provide accurate, valid and complete information by using the right methods/tools (FCR) • Identify and assess customers’ needs to achieve satisfaction • Share ideas and workflow improvements with supervisors • Follow communication procedures, guidelines and policies • Delivery of all CRM/VIP activity for the business within the Japanese market - including e-mail, direct mail, SMS marketing, site/mobile messaging, loyalty programme(s) and other activity streams as required. • Owning and managing weekly monthly VIP communication calendar plan in sync with other Marketing communications. • Liaise personally with key VIP customers • Daily creditation of VIP generosity comps • Owning and managing weekly monthly CRM communication calendar plan in sync with other Marketing communications. • Drive forward the performance of email marketing in terms of Open Rate, Click Through Rate and ROI whilst reducing unsubscribe rates. • Proofing all campaign and ensuring that quality standards are met. • Constantly involved in the improvement of the CRM proposition with suggestion and feedback on current processes. • Assist in contents translations when required • Conducting continuous competitor screening and analysis • Experience of working in a customer service and/or contact centre environment is preferred • Candidates must have experience within a CRM function (or Customer facing function) • On-line experience in Support /Customer Services/Telemarketing. • Good knowledge of Email and overall campaign Best Practice. • Outgoing phone calls. • Some experience of using and optimising CRM techniques ie: segmentation, campaign planning, implementation, customer communication, reporting. • Candidates must have at least 2 years of experience within direct customer management (Customer Service or Outbound Telesales) or equivalent in Marketing. • You are experienced in working with valuable customers and have the confidence to interact with them on a 1:1 basis Skills: • Must be fluent in Japanese at native level with excellent fluency in English • Comprehensive knowledge and an understanding of the gambling industry would be an advantage • Excellent written (copy writing) and verbal communication skills in required language • Strong communication skills (verbal, written and presentational) with an inquisitive mind-set and working with multiple teams within the company • Ability to learn new technology/system/applications quickly • Confident telephone manner, professionalism and a strong focus on delivering excellent customer service • Excellent time management skills, flexibility and adherence to schedule • Ability to work in a challenging environment and be able to adapt to changes • Strong values for team work, customer service, initiative and integrity • An understanding of the iGaming industry is considered as an asset • Organized, detail oriented, professional, courteous and self-motivated Permanent Full-time Agent Location/Malta/Central Region Language/English Japanese Senior Software Developer - Python Thu, 20 Jul 2017 23:00:02 CEST 49510 http://www.europelanguagejobs.com/jobs/Gaming/senior-software-developer-python-49510.html iGaming Elite (not set) Central Region Malta Are you looking for an exciting opportunity to join a talented team of developers? Our client a leading iGaming operator who are going through and exciting growth period. They encourage professional growth and development which is heavily invested in within your area of expertise. With a multicultural, fun working environment our client expects hardworking, dedicated individuals who are looking to take their career to the next level. What would you be responsible for? • Meet with stakeholders to understand their needs and discuss technical solutions • Perform and oversee launches and updates • Design, architect and develop a new set of gaming related systems • Develop and maintain the existing online set of products and services • Produce documentation for software requirements and change requests • Work throughout the full development life-cycle, using Agile development processes • Develop and implement test plans including alpha, beta and unit testing • Ensure your code is optimised, documented, properly structured, meets industry standards • Use best practices for OOP and code re-usability What technical skills do you need to be considered for this role? • Extensive experience in a Python development role • Framework experience with either Django, Twisted or Tornado • Excellent skills in designing and building robust database solutions MySQL/PostgreSQL • Experience using memcached, Redis or other noSQL databases • Experience with RabbitMQ and Celery • Experience with TDD or usage of unit testing. • Experience using version control systems, preferably Git • Familiarity with Agile (Scrum) development practices • Experience developing using Linux OS • Good knowledge of ORM (SQLAlchemy, Django ORM, etc) What other skills would be desirable? • Experience with BDD would be considered an asset • Experience with other message queue systems would be a plus (ActiveMQ, ZeroMQ) • Knowledge of Couchbase would be a nice to have • Experience using Sentry or other error login platform • Proven experience in high-traffic and high-available systems • Previous experience on online gaming systems development/integration • Understanding of Query optimisation and database storage engines What kind of person are you looking for? • A can-do attitude, capable of leading and motivating others • Committed team worker • Good communication skills • Ability to think creatively • Hard working individual who takes pride in their work What education or qualifications would be useful? • A computer science related degree would be preferential • Vendor certificates related to the subject would be considered an asset Permanent Full-time Gaming Location/Malta/Central Region Language/English AIRBNB French Customer Experience Specialist Thu, 20 Jul 2017 23:00:02 CEST 54266 http://www.europelanguagejobs.com/jobs/customer-service/airbnb-french-customer-experience-specialist-54266.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results.CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with customer care teams trained specifically.Putting customer care at the heart of everything that we do ensures that we deliver Exceptional Customer Experiences to delight our customers and exceed their expectations.We are looking for "French" speaking Customer Experience Specialists with a passion for travel, adventure, languages and an enthusiasm for customer service. In addition, you will possess excellent communication and negotiating skills and will have the ability to build rapport with clients. You will be an excellent team player able to work within a friendly environment.Your role:· Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations;· Identify and troubleshoot the issues accordingly using available resources;· Logging and follow up of Customer Information;· Responding to enquiries and handling client escalations by telephone and email;· Having a full understanding of company processes and maintaining contractual obligations.Required skills:· Excellent communication skills;· Excellent negotiation skills;· Problem solving;· Sense of responsibility;Our ideal candidate:· Passionate for travel and world class customer service;· High level of both written and spoken English;· Available Full-time (39h/week);· Flexible in work schedule including weekends;· Available to attend a full-time (3 weeks) paid training.Our offer:· Gross salary 16,470 € per annum plus performance bonus;· Extensive training and languages lessons (Spanish and English);· Excellent and multilingual work environment;· Good prospects career;· Convenient office location in the center of Barcelona;· 24 holidays per year on full time bases. Temporary Full-time Customer Service Location/Spain/Barcelona Language/English French French Speakers - Dyson Customer Service Thu, 20 Jul 2017 23:00:02 CEST 54659 http://www.europelanguagejobs.com/jobs/customer-service/french-speakers-dyson-customer-service-54659.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain We are looking for a French native speaker to join our vibrant and diverse team that provides excellent customer service to owners of some of the most innovative and stylish products in the world. Our client is a world leader in design and engineering who transform every category they enter with radical and iconic reinventions that work, perform and look very different. It's a great account to work on.Our client is about better ideas and better technologies. For them, it's about finding better ways to work in more new markets and bright new categories. If you thrive on challenge and are excited by change - this could be an exciting career step for you.We are very close to Sagrada Familia with its safe, fast and convenient transport links whatever time of the day you start or finish work.What you will do each day:· Using leading edge diagnostic tools you will help guide our owners in solving problems with their machines.· Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self fix repairs.· You´ll be on the lookout for opportunities to trade owners up to new and exciting products that are regularly launched into the market. And we will pay you commission on those sales so long as you meet reasonable targets.· Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help boost your career as new media becomes more and more common place.Are you the one we are looking for? Well, if you can tick most of the boxes below, let's talk.· You're a natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.· Able to speak, read and write to Mother tongue or equivalent level in French.· Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers.· You should be reasonably comfortable in English.· Good keyboard skills and an understanding of MS Office will really help you get up to speed quickly. Even if your skills are a bit rusty, come and talk to us. We are a team that embraces diversity and innovation and people who want to try something new. In return we will give you all the training you will need.If you meet most of the above criteria, get in touch and let's see if our team is the right place for your next move.We offer:· Basic Salary of 14,500 eu Gross/year and a bonus up to 3,600 eu gross/year.· Full time and part time hours to suit our work demands and your life style. We try to accommodate varied working patterns.· Fantastic training and on the job support. We want you to deliver fantastic customer service so we will invest in helping you to develop the skills needed to do that.· One of the best working environments in the city - we want you to feel part of our family and even when people leave us for a short time, many of them come back because this is a great place to work.· Spanish and English lessons Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Spain/Barcelona Language/English French Danish Sales Representative - IT Sector Thu, 20 Jul 2017 23:00:02 CEST 55654 http://www.europelanguagejobs.com/jobs/sales-marketing/danish-sales-representative-it-sector-55654.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Sales Representative who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be using your initiative to negotiate and close deals with international businesses. You will do this by: -Contacting potential clients by phone and by email -Maintaining close contact and building lasting relationships with key decision makers -Regularly informing businesses of current marketing campaigns and promotions -Closely managing and reporting on your sales pipeline What you bring to us: -A smart and ambitious approach with excellent communication skills -Experience of success working in a sales environment -Self-confidence and a great team ethic -Native level of Danish with fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we give to you: -Salary: From 17.000 to 24.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent, ongoing training and mentoring -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Danish Dutch Business Developer- IT Sector Thu, 20 Jul 2017 23:00:02 CEST 56405 http://www.europelanguagejobs.com/jobs/sales-marketing/dutch-business-developer-it-sector-56405.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Business Developer who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be speaking to the key decision makers in multinational companies to build long lasting business relationships. How you'll do this: -Researching businesses to find new sales opportunities -Teaming up with the marketing department to follow up their campaigns -Keeping the database refreshed with up to date market information What you bring to us: -High/native level of Dutch with fluent English -An eagerness to learn -The ability to improvise and adapt to any situation -Self-confidence and a great team ethic _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.What we give to you: -Salary: from 17.000Euros to 22.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent training and mentoring -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Dutch AIRBNB German Customer Experience Specialist Thu, 20 Jul 2017 23:00:02 CEST 56818 http://www.europelanguagejobs.com/jobs/agent/airbnb-german-customer-experience-specialist-56818.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results.CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with customer care teams trained specifically.Putting customer care at the heart of everything that we do ensures that we deliver Exceptional Customer Experiences to delight our customers and exceed their expectations.We are looking for "German" speaking Customer Experience Specialists with a passion for travel, adventure, languages and an enthusiasm for customer service. In addition, you will possess excellent communication and negotiating skills and will have the ability to build rapport with clients. You will be an excellent team player able to work within a friendly environment.Your role:· Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations;· Identify and troubleshoot the issues accordingly using available resources;· Logging and follow up of Customer Information;· Responding to enquiries and handling client escalations by telephone and email;· Having a full understanding of company processes and maintaining contractual obligations.Required skills:· Excellent communication skills;· Excellent negotiation skills;· Problem solving;· Sense of responsibility;Our ideal candidate:· Passionate for travel and world class customer service;· High level of both written and spoken English;· Available Full-time (39h/week);· Flexible in work schedule including weekends;· Available to attend a full-time (3 weeks) paid training.Our offer:· Gross salary 16,470 Euros per annum· Extensive training and languages lessons (Spanish and English);· Excellent and multilingual work environment;· Good prospects career;· Convenient office location in the center of Barcelona;· 24 holidays per year on full time bases. Less than 18.000 € gross / year Temporary Full-time Agent Location/Spain/Barcelona Language/English German French Business Developer- IT Sector Thu, 20 Jul 2017 23:00:02 CEST 57284 http://www.europelanguagejobs.com/jobs/sales-marketing/french-business-developer-it-sector-57284.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Business Developer who wants to kick start your career by working with a world renowned IT company, then we want to hear from you!Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona.The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media.A typical day:You'll be speaking to the key decision makers in multinational companies to build long lasting business relationships.How you'll do this:-Researching businesses to find new sales opportunities-Teaming up with the marketing department to follow up their campaigns-Keeping the database refreshed with up to date market informationWhat we give to you:-Salary: from 17.000Euros to 22.000Euros gross/year depending on project (bonus included)-Schedule: Monday-Friday, 39 hours per week-A long term contract-Excellent training and mentoring-Relocation package (if you are living abroad)What you bring to us:-An eagerness to learn-The ability to improvise and adapt to any situation-Self-confidence and a great team ethic-Native level of French with fluent English_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English French Account Manager Thu, 20 Jul 2017 23:00:02 CEST 57529 http://www.europelanguagejobs.com/jobs/account-manager/account-manager-57529.html Talingual Newcastle England - North East United Kingdom For a global leader in business and IT services we are looking for fluent French speakers to join their international sales team in Newcastle, UK In this role – as an Account Manager – you will be dealing with both existing and new business clients. Via phone (inbound and outbound) and Internet you will be recommending product and services, generating interest, closing sales and processing orders. You will also answer customer queries and solve problems that your client is experiencing. We are looking for candidates who have: - Excellent communication skills both verbally and written in French and English - Previous sales and/or customer service experience - Excellent listening and problem solving skills - Computer literate, experience with CRM desired - Experience with working toward targets - Eagerness to learn and develop Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, dedicated relocation officer and 2 weeks accommodation on arrival. 18.000 € - 24.000 € gross / year Permanent Full-time Account Manager Location/United Kingdom/England - North East Language/French AIRBNB Dutch Customer Experience Specialist Thu, 20 Jul 2017 23:00:02 CEST 58133 http://www.europelanguagejobs.com/jobs/customer-service/airbnb-dutch-customer-experience-specialist-58133.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results.CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with customer care teams trained specifically.Putting customer care at the heart of everything that we do ensures that we deliver Exceptional Customer Experiences to delight our customers and exceed their expectations.We are looking for "Dutch" speaking Customer Experience Specialists with a passion for travel, adventure, languages and an enthusiasm for customer service. In addition, you will possess excellent communication and negotiating skills and will have the ability to build rapport with clients. You will be an excellent team player able to work within a friendly environment.Your role:· Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations;· Identify and troubleshoot the issues accordingly using available resources;· Logging and follow up of Customer Information;· Responding to enquiries and handling client escalations by telephone and email;· Having a full understanding of company processes and maintaining contractual obligations.Required skills:· Excellent communication skills;· Excellent negotiation skills;· Problem solving;· Sense of responsibility;Our ideal candidate:· Passionate for travel and world class customer service;· High level of both written and spoken English;· Available Full-time (39h/week);· Flexible in work schedule including weekends;· Available to attend a full-time (3 weeks) paid training.Our offer:· Gross salary 14,533 Euros per annum· Extensive training and languages lessons (English);· Excellent and multilingual work environment;· Good prospects career;· Convenient office location in the center of Barcelona;· 24 holidays per year on full time bases. Temporary Full-time Customer Service Location/Spain/Barcelona Language/English Dutch Dutch Technical Support Specialist Thu, 20 Jul 2017 23:00:02 CEST 58942 http://www.europelanguagejobs.com/jobs/Technical-Support/dutch-technical-support-specialist-58942.html Talingual Sofia Sofia Bulgaria For a global leader in business and IT services we are looking for fluent Dutch/English speakers to join their technical support team in Sofia, Bulgaria. In this role you will be dealing with technical queries from business clients via phone and email. You will work closely with your colleagues to solve technical issues. Analysing, diagnosing and fixing software issues are part of your daily tasks and responsibilities. Taking ownership of incidents and first time resolution are important in this role. We are looking for candidates who have: - Excellent communication skills both verbally and written in Dutch and English - Previous work experience in a customer support role - Previous experience in a technical support role and/or degree in Computer Science - Excellent listening and troubleshooting skills - Computer literate, good understanding of Windows Operation Systems - Experience with CRM/ticketing system desired - Eagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes dedicated relocation officer and 1-2 week accommodation on arrival. Net monthly salary 2000 Lev p/m Less than 18.000 € gross / year Permanent Full-time Technical Support Location/Bulgaria/Sofia Language/English Dutch German Senior Technical Support Engineer Thu, 20 Jul 2017 23:00:02 CEST 59824 http://www.europelanguagejobs.com/jobs/information-technology/german-senior-technical-support-engineer-59824.html Talingual Sofia Sofia Bulgaria For a global leader in business and IT services we are looking for fluent GERMAN speakers to join their technical support team in Sofia. This is a senior level support position – where you will be dealing with escalated and complex technical issues from business clients. You will identify, investigate, research and provide solutions on user questions and problems in regards to Hardware, Software and Networking issues. This is not an inbound support position, you will manage cases/escalations. We are looking for candidates who have: - Excellent communication skills both verbally and written in German and English - Previous experience in a technical support role and/or degree in Computer Science - Advanced technical support skills in a Microsoft Active Directory based environment - Working knowledge of one or more of the following: Microsoft Windows Server, Active Directory, Microsoft Exchange Server, Microsoft SharePoint Server, Microsoft Lync Server. - Excellent listening and troubleshooting skills - Computer literate, experience with CRM/ticketing system desired - Eagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which include dedicated relocation officer and 1-2 week accommodation on arrival. Please get in touch for more information. 18.000 € - 24.000 € gross / year Permanent Full-time Information Technology Location/Bulgaria/Sofia Language/English German French Inbound Healthcare Advisor- Lisbon, Portugal Thu, 20 Jul 2017 23:00:02 CEST 59979 http://www.europelanguagejobs.com/jobs/customer-service/french-inbound-healthcare-advisor-lisbon-portugal-59979.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientOur client is a multinational healthcare company devoted to Investigation and Development (I&D) of pharmaceuticals and medical devices including ethical medicines, nutritionals, and diagnostics.Primary ResponsibilitiesBased in Lisbon, we are now recruiting an Advisor to perform inbound support by phone, web form, email or fax to the French market.The Advisor will:- Deal with service requests and/or troubleshoot quality issues regarding diabetes care products- Create and update customer profile- Provide additional information (e.g. offers and product features)- Receive proactive education on product- Retain existing customers- Strengthen loyalty and intensify usage of the diabetes productsWhat are we looking for?Requirements- French native speaker (mandatory)- English skills both spoken and written- Excellent communication skills- Ability to adjust between formal and informal communication depending on situation- Highly empathetic and friendlyBonus Skills- People with diabetes care knowledge or medical background- Contact center, customer care or troubleshooting experience- Written communication support experienceOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- 8 hours per day (Monday to Friday)- Great office location in Lisbon- Help in finding accommodation in Lisbon- 22 vacation days per annum- 17 days of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: ABB/FR/ELJ. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English French Bilingual Italian/Spanish Warranty Advisor - Porto, Portugal Thu, 20 Jul 2017 23:00:02 CEST 60009 http://www.europelanguagejobs.com/jobs/customer-service/bilingual-italianspanish-warranty-advisor-porto-portugal-60009.html Sitel Portugal (not set) Porto Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientOur client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of consumer goods, as well as services for financial institutions.Primary ResponsibilitiesBased in Porto, we are now recruiting an Advisor to perform inbound support for both the Italian and Spanish markets. In a contact center environment, the Advisor will have to deal with service requests and provide information regarding Warranty and Guarantee issues. We are looking for new talent with the commitment to build a successful career with Sitel Portugal.What are we looking for?Requirements- Italian native speaker (mandatory)- Spanish native speaker (mandatory)- Strong English skills both spoken and written- Excellent communication and client orientation- High level of empathy, friendliness, and ability to manage stress- Email and chat support experience- Proficiency in relevant computer applicationsBonus Skills- Related work experienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- Full-time (40h/week)- Schedule: 8h/day (Monday to Friday, 7:30 am – 9 pm)- Great office location in Porto- Help in finding accommodation in Porto- 22 vacation days per annum- 4 weeks of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through Sitel’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: TW/ITSP/ELJ. Project/Service based Full-time Customer Service Location/Portugal/Porto Language/Spanish English Italian German Native Speaker for our CARELINE TEAM Thu, 20 Jul 2017 23:00:02 CEST 60459 http://www.europelanguagejobs.com/jobs/customer-service/german-native-speaker-for-our-careline-team-60459.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain We are looking for a German native to conduct Customer Service Your role: Answering inquiries from consumers in German As well as handling incoming calls, emails and whitemails Logging and follow up of Customer Information Delivering high calibre Customer ServiceYou should be: • Native German speaker and other languages would be a plus • Excellent customer service skills and a confident telephone manner • High level of English requested • High level of written Grammar • Good keyboard data entry skills and computer literacy • Team Player • Previous Experience in a similar position is a plus * Only those applications that meet the above criteria will be consideredWe offer: • Full Contract • Extensive Training • Excellent work environment Working hours Monday to Thursday 9am until 6pm, Fridays 9am-5pm You must have NIE and Social Security Number to work in Spain Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Spain/Barcelona Language/English German Dutch Inbound B2B Technical Support - Lisbon Thu, 20 Jul 2017 23:00:02 CEST 60467 http://www.europelanguagejobs.com/jobs/customer-service/dutch-inbound-b2b-technical-support-lisbon-60467.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientThe client is a global provider of antivirus software and internet security services.They are an online security company providing leading software and services to secure devices, data and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection.Primary ResponsibilitiesLocated in our Lisbon office, the Technical Advisor will be integrated into a multicultural team providing inbound technical support to Dutch speaking business customers and home users.In a contact center environment, the Technical Advisor will:- Provide friendly and efficient service to the Dutch speaking community;- Troubleshoot and resolve issues on customer’s computer environments by telephone, email and LogMeIn remote access;- Ensure B2B & B2C support with selected English email support;- Be the first point of contact to handle technical support and resolve customer complaints;- Respond professionally to inbound phone calls and emails, including urgent situations;- Research information and troubleshoot problems using available resources;- Proactively and independently work to meet targets and goals.What are we looking for?Requirements- Dutch native level (mandatory)- Strong English skills both spoken and written- Extensive IT knowledge and understanding (training or degree preferable)Bonus Skills- Technical support or help desk experience- Passionate about IT & technology- Good troubleshooting skills and analytical thinking- Familiarity with web browsers and VPN issues- Experience with Windows based applications- Good communication skills- High level of empathy and patienceOur OfferAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- Full-time: 8h/day from 7 am to 4 pm (Monday - Friday)- Great office location in Lisbon- Help in finding accommodation in Lisbon- 22 vacation days per annum- 4 weeks of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: ANV/DU/ELJ. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English Dutch German Inbound B2B Technical Support - Lisbon, Portugal Thu, 20 Jul 2017 23:00:02 CEST 60468 http://www.europelanguagejobs.com/jobs/customer-service/german-inbound-b2b-technical-support-lisbon-portugal-60468.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientThe client is a global provider of antivirus software and internet security services.They are an online security company providing leading software and services to secure devices, data and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection.Primary ResponsibilitiesLocated in our Lisbon office, the Technical Advisor will be integrated into a multicultural team providing inbound technical support to German speaking business customers and home users. In a contact center environment, the Technical Advisor will:- Provide friendly and efficient service to the German speaking community;- Troubleshoot and resolve issues on customer’s computer environments by telephone, email and LogMeIn remote access;- Ensure B2B & B2C support with selected English email support;- Be the first point of contact to handle technical support and resolve customer complaints;- Respond professionally to inbound phone calls and emails, including urgent situations;- Research information and troubleshoot problems using available resources;- Proactively and independently work to meet targets and goals.What are we looking for?Requirements- German native level (mandatory- Strong English skills both spoken and written- Extensive IT knowledge and understanding (training or degree preferable)Bonus Skills- Technical support or help desk experience- Passionate about IT & technology- Good troubleshooting skills and analytical thinking- Familiarity with web browsers and VPN issues- Experience with Windows based applications- Good communication skills- High level of empathy and patienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- Full-time: 8h/day from 7 am to 4 pm (Monday - Friday)- Great office location in Lisbon- Help in finding accommodation in Lisbon- 22 vacation days per annum- 4 weeks of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: ANV/DE/ELJ. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English German German Inbound Technical Support - Lisbon, Portugal Thu, 20 Jul 2017 23:00:02 CEST 60471 http://www.europelanguagejobs.com/jobs/customer-service/german-inbound-technical-support-lisbon-portugal-60471.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientThe client is a global provider of antivirus software and internet security services.They are an online security company providing leading software and services to secure devices, data and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection.Primary ResponsibilitiesBased in Lisbon, we are now recruiting a Technical Advisor to perform inbound support to the German market by phone, web form and email, including:- Database issues- Access issues- Login/password reset- Errors- Installation procedures- Network and troubleshootingWhat are we looking for?Requirements- German native level (mandatory)- Strong English skills both spoken and written- Extensive IT knowledge and understandingBonus Skills- Customer care experience- Help desk, service desk or troubleshooting experience- Email and chat support experience- Good communication skills- High level of empathy and patienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- Full-time: 8h/day from 7 am to 4 pm (Monday - Friday)- Great office location in Lisbon- Help in finding accommodation in Lisbon- 22 vacation days per annum- 2 weeks of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AV/DE/ELJ. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English German German Inbound Humanitarian Retailer Advisor Thu, 20 Jul 2017 23:00:02 CEST 60526 http://www.europelanguagejobs.com/jobs/customer-service/german-inbound-humanitarian-retailer-advisor-60526.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientOur client is a multinational company in the footwear industry with strong connections to humanitarian organizations in order to achieve the company goal to match every pair of shoes sold with a new pair given to a child in need in different parts of the world.Primary ResponsibilitiesBased in Lisbon, we are now recruiting an Advisor to perform inbound support by phone, email and chat to the German and English markets. In a contact center environment, the Advisor will deal with service requests and provide additional information (e.g. offers and product features).What are we looking for?Requirements- German native speaker (mandatory)- Strong English skills both spoken and written- Excellent communication skills- Highly level of empathy and friendlinessBonus Skills- People with philanthropic background- Call center, customer care or troubleshooting experience- Written communication support experienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- 8h/day between 8 am and 5 pm (Monday to Friday)- Great office location in Lisbon- Help in finding accommodation in Lisbon- 22 vacation days per annum- 1 week of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: TO/DE/ELJ Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English German Dutch Inbound Humanitarian Retailer Advisor Thu, 20 Jul 2017 23:00:02 CEST 60528 http://www.europelanguagejobs.com/jobs/customer-service/dutch-inbound-humanitarian-retailer-advisor-60528.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientOur client is a multinational company in the footwear industry with strong connections to humanitarian organizations in order to achieve the company goal to match every pair of shoes sold with a new pair given to a child in need in different parts of the world.Primary ResponsibilitiesBased in Lisbon, we are now recruiting an Advisor to perform inbound support by phone and email to the Dutch market. In a contact center environment, the Advisor will deal with service requests and provide additional information (e.g. offers and product features).What are we looking for?Requirements- Dutch native speaker (mandatory)- Strong English skills both spoken and written- Excellent communication skills- High level of empathy and friendlinessBonus Skills- People with philanthropic background- Call center, customer care or troubleshooting experience- Written communication support experienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Language bonus- Relocation package to Portugal (including traveling and accommodation costs)- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- 8h/day between 8 am and 5 pm (Monday to Friday)- Great office location in Lisbon- Help in finding accommodation in Lisbon- 22 vacation days per annum- 1 week of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: TO/DU/ELJ. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/English Dutch Ecolab – Spanish/English IT Helpdesk - Lisbon Thu, 20 Jul 2017 23:00:02 CEST 60561 http://www.europelanguagejobs.com/jobs/customer-service/ecolab-spanishenglish-it-helpdesk-lisbon-60561.html Sitel Portugal (not set) Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.Our ClientOur client is a multinational company whose core business focuses on safety, protection, cleaning and facility care within several industries such as healthcare, food, and water treatment.Primary ResponsibilitiesBased in Lisbon, we are now recruiting a Service Desk Analyst to perform inbound support to the Spanish market by phone, web form, email, and chat. In a service desk environment, the Analyst will deal with:- Database issues- Hardware and software support (access, login/password reset, errors and installation procedures)- Network (new users, resetting users and access control) and troubleshooting- Answer service desk tickets to authorized users will diagnose and resolve requests and review daily information on systems statusWhat are we looking for?Requirements- Spanish native speaker (mandatory)- Strong English skills both spoken and written- Familiarity with web browsers and VPN issues- Experience with Windows based applications- Excellent communication skillsBonus Skills- Technical certificates or bachelor degree in Information Technology will be a plus- Customer care experience- Helpdesk, service desk or troubleshooting experience- Email and chat support experienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:- Competitive salary (14 monthly salaries per year)- Monthly meal allowance- Monthly performance bonus- Private healthcare insurance (applicable after 6 months) with an on-site Doctor- Full-time 8h/day (Monday to Friday)- Great office location in Lisbon- Help in finding accommodation in Lisbon- 22 vacation days per annum- Up to 4 weeks of training (fully paid by Sitel and included in the contract)- Starting an international career- Supporting one of the largest brands in the world- Further training available through SITEL’s online University- Career opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: EC/SP/ELJ. Project/Service based Full-time Customer Service Location/Portugal/Lisbon Language/Spanish English Asistencia técnica en Castellano, Área informática - Lisbon Thu, 20 Jul 2017 23:00:02 CEST 60582 http://www.europelanguagejobs.com/jobs/customer-service/asistencia-tecnica-en-castellano-area-informatica-lisbon-60582.html Sitel Portugal (not set) Lisbon Portugal Sobre nosotrosSitel es una Multinacional líder en el sector del Customer Service Management, ubicada en Portugal desde hace 20 años y con un equipo de 1200 colaboradores. Portugal es, sin duda, uno de los mejores lugares para trabajar, donde el sector del Contact Center ha experimentado un mayor crecimiento en los últimos años. Nuestra empresa cuenta con unas instalaciones de primer nivel y excelentes resultados con un nivel de calidad que alcanza los máximos estándares exigidos. Estamos estratégicamente posicionados en la región de EMEA (Europa, Oriente Medio y África) y también en Brasil, donde crecemos de una manera más sólida.Descripción del cargoActualmente estamos buscando para el mercado español agentes especializados en soporte técnico telefónico para ofrecer servicio a una importante Multinacional del sector Informático asociada a Sitel. Las personas seleccionadas se encargarán de la resolución y seguimiento de incidencias técnicas que se originan en impresoras de tecnología Láser.Se trata de una posición que requiere sólidos conocimientos técnicos en informática. Además, es necesario disponer de habilidades comunicativas y alta resistencia a situaciones de stress.- Lengua castellana Nativa (Eliminatorio)- Sólidos conocimientos de inglés (la entrevista tendrá una prueba oral de inglés)- Conocimientos técnicos en Tecnologías y Informática (eliminatorio)- Ser un excelente comunicador- Trabajo en equipo- Experiencia en Contact Center, Helpdesk Asistencia Técnica (preferencial)- Experiencia en atención al cliente y experiencia en el trato de clientes más dificultososSalario- Jornada Completa - 8h/día, entre las 7:30am hasta la 17.00h, de Lunes a Viernes- Salario base (x14 meses) + Tarifa de alimentación + Bono productividad mensual (A partir del 3r mes)- Sitel proporciona un seguro de salud privado a todos los empleados, a partir de los 6 meses de trabajo- Oportunidad de carrera y buen ambiente de trabajoLocal de trabajo: Lisboa, Cais do Sodré Permanent Full-time Customer Service Location/Portugal/Lisbon Language/Spanish German Customer Service Assistant Thu, 20 Jul 2017 23:00:02 CEST 61006 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-service-assistant-61006.html Talingual Paris Paris France For my client in Paris I am looking for German speaking candidates who want to join their international Customer Support team. In this role you will be helping existing as well as new consumers via phone and email. Most of your contact will be via incoming calls and emails but you will sometimes also make outbound warm call to your customers. Listening to the customer, answering their queries, administration, taking ownership of issues and problem solving will be part of your daily tasks. We are looking for candidates who have: - Excellent communication skills both verbally and written in German - Good command of English or French - Excellent listening and problem solving skills - Computer literate - Eagerness to learn and developFull paid training will be provided. Basic gross annual salary of Euro 21,200 PLUS bonus potential 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/France/Paris Language/German Account Manager (m/w) Deutsch, Paris Thu, 20 Jul 2017 23:00:02 CEST 61111 http://www.europelanguagejobs.com/jobs/sales-marketing/account-manager-mw-deutsch-paris-61111.html people-s-place GmbH Paris France Unser Auftraggeber bietet eine umfassende „all-in-one-Lösung“ für Steuerangelegenheiten auf internationaler Ebene. Das Leistungsspektrum umfasst neben der Beantragung von Vorsteuervergütungen und umsatzsteuerlichen Registrierungen im Ausland auch Beratung zu internationalen Steuerangelegenheiten wie Verkaufssteuern, Zollangelegenheiten, Personalabrechnungen und Fragen zu Betriebsstätten. Das Headquarter unseres Auftraggebers befindet sich im Herzen von Paris. Es wartet eine spannende, herausfordernde Tätigkeit auf Sie, bei der Sie sich sehr gut beruflich weiterhentwickeln können. Werden Sie Teil eines internationalen Teams als Account Manager (m/w) im Herzen von Paris! Account Manager (m/w) Deutsch, Paris Ihre Aufgaben sind: Ihr Job innerhalb des Unternehmens beginnt mit einer Einarbeitungszeit im Büro in Paris und bereitet Sie darauf vor, die Methoden unseres Kunden umzusetzen und die Dienstleistungen zu verstehen. Während dieser Zeit werden Ihre Hauptaufgaben sein, Ihr Wissen durch folgende Tätigkeiten zu vertiefen: • Unterstützung der Account Manager bei Treffen mit potenziellen Kunden • Sie begleiten die Account Manager auf ihren Geschäftsreisen • Erstellung von Verkaufsvorschlägen nach den Meetings • Verarbeitung der getroffenen Vereinbarungen Am Ende des Ausbildungszeitraums wird es Ihre Aufgabe sein, den Vertrieb in dem Bereich zu fördern, für den Sie zuständig sind. Ihre Hauptaufgaben sind: • Meetings mit potenziellen Kunden vereinbaren • Potenzielle Kunden treffen und Vereinbarungen abschließen • Überwachung der Ausführung der mit den Kunden vereinbarten Services• Ausgezeichnete Kenntnisse in Deutsch mit fortgeschrittenen Kenntnissen über die Kultur Deutschlands • Fließend in Englisch • Sprachkenntnisse in Französisch sind nicht erforderlich, aber jede andere europäische Sprache ist ein Plus • Hochschulabschluss in den Bereichen Vertrieb, Wirtschaft, Marketing, Wirtschaft, Finanzen oder ein gleichwertiger Abschluss • Ausgezeichnete Präsentationsfähigkeit • Dynamische Persönlichkeit, Bereitschaft zum Reisen und Organisationsfähigkeit • Bisherige Erfahrung im Bereich Account Management (B2B oder B2C), vorzugsweise in einem Dienstleistungsunternehmen, sind von Vorteil • Sie arbeiten in einem international tätigen Unternehmen, welches Ihnen ermöglicht mit den unterschiedlichsten Unternehmen auf internationler Eben zu arbeiten • Sie arbeiten im Herzen einer der größten Metropolen Europas • Ein attraktives Gehalt mit zusätzlichen Benefits und Weiterentwicklungsmöglichkeiten runden das Angebot unseres Aufraggebers ab To negotiate Permanent Full-time Sales & Marketing Location/France/ Language/English German German Technical Support Specialist Thu, 20 Jul 2017 23:00:02 CEST 61648 http://www.europelanguagejobs.com/jobs/information-technology/german-technical-support-specialist-61648.html Talingual Sofia Sofia Bulgaria For a global leader in business and IT services we are looking for fluent German and English speakers to join their technical support team in Bulgaria. In this role you will be dealing with technical queries from English and German speaking business customers via phone and email. Analysing, diagnosing and fixing software issues are part of your daily tasks and responsibilities. Taking ownership of incidents and first time resolution are important in this role. We are looking for candidates who have: - Excellent communication skills both verbally and written in English and German - Previous experience in a technical or customer support - Excellent listening and troubleshooting skills - Ability to multi-task - Computer literate, experience with CRM/ticketing system desired - Eagerness to learn and develop Full paid training will be provided. There is an excellent relocation package on offer which includes dedicated relocation officer and 1-2 week accommodation on arrival. Please get in touch for more information Less than 18.000 € gross / year Permanent Full-time Information Technology Location/Bulgaria/Sofia Language/English German French Social Media Agents Needed in Berlin Thu, 20 Jul 2017 23:00:02 CEST 62234 http://www.europelanguagejobs.com/jobs/agent/french-social-media-agents-needed-in-berlin-62234.html Gi Group Berlin Berlin Germany Are you communicative and love to talk on the phone? Are you team-oriented and enthusiastic to meet new people?For one of our international clients we are currently seeking a French Social Media Agent (m/f) in Berlin, Germany asap!Tasks:- Day to day customer support- Screening of Social Media- Management of complaints- Live support- Provision of individual advice- Videocall customer service possible- Data administration- Excellent knowledge of French and English- Valid Working Permit!- You are very communicative and love to be a problem-solver- Computer and software affinity- Experience is advantageous but not necessary- You can take the initiative and are ready to help- Good communication skills- You are reliable, friendly and empathetic- Flexibility is a necessity- Willing to work on holidays- Good career opportunities- Interesting and diverse work in Germany- Extensive initial training- Modern and friendly work environment- International environment- Professional support by our competent and experienced TeamWe are looking forward to your application. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English French German E-Commerce Specialist Thu, 20 Jul 2017 23:00:02 CEST 62313 http://www.europelanguagejobs.com/jobs/customer-service/german-e-commerce-specialist-62313.html Talingual Sofia Sofia Bulgaria For a global outsourcer we are looking for fluent GERMAN speakers to join their International E-commerce team in Sofia, Bulgaria. This is an inbound support role were you will be assisting German customers via phone and email, answering their questions and solve any issues for them. We are looking for candidates who have: - Excellent communication skills both verbally and written in English and German - Previous experience in customer service is desired - Ability to multi-task - Computer literate - Eagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, 2 week accommodation on arrival and relocation assistance with setting up your Bulgarian bank account, finding accommodation etc. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/German Hebrew E-Commerce Specialist Thu, 20 Jul 2017 23:00:02 CEST 62314 http://www.europelanguagejobs.com/jobs/customer-service/hebrew-e-commerce-specialist-62314.html Talingual Sofia Sofia Bulgaria For a global outsourcer we are looking for fluent Hebrew speakers to join their International E-commerce team in Sofia, Bulgaria. This is an inbound support role were you will be assisting Hebrew customers via phone and email, answering their questions and solve any issues for them. We are looking for candidates who have: - Excellent communication skills both verbally and written in English and Hebrew - Previous experience in customer service is desired - Ability to multi-task - Computer literate - Eagerness to learn and develop Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, 2 week accommodation on arrival and relocation assistance with setting up your Bulgarian bank account, finding accommodation etc. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/Hebrew French Customer Agents in Berlin for International Company Thu, 20 Jul 2017 23:00:02 CEST 62891 http://www.europelanguagejobs.com/jobs/agent/french-customer-agents-in-berlin-for-international-company-62891.html Gi Group Berlin Berlin Germany Berlin is the second most populous city in the European Union. Located in northeastern Germany on the banks of rivers Spree and Havel, Berlin has about 6 million residents from more than 180 nations. Due to its location Berlin is influenced by a temperate seasonal climate. Around one-third of the city's area is composed of forests, parks, gardens, rivers and lakes. The metropolis is a popular tourist destination due to it’s diverse offers in regards to culture, museums, sports, night life, fashion and of course history. We are currently looking for French customer agents in Berlin, Spandau to start in May. Your tasks: - You will be responsible to help French customers with their enquiries - Trouble-shooting and data administration will be optimized by your working skills - As a part of the French team you will prove that you are service-oriented and patient - You will be involved in the technical support for cameras and printers - As a customer service agent you are very communicative and friendly on the phone - The customer is always right and you embody this in your manner - You speak fluent French and English and at best live already in Berlin - Working at a computer is part of your daily routine - You will be working in a modern and international environment in Berlin Spandau - Flat hierarchies are perfect for you to start a new career - After 6months you will be hired directly by our customer - You will be paid equally and can enjoy the benefits of Gi Group’s support 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English French NORWEGIAN CUSTOMER SUPPORT AGENT Thu, 20 Jul 2017 23:00:02 CEST 63829 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-customer-support-agent-63829.html iGaming Elite Sliema Central Region Malta One of our clients, a multi award winning iGaming operator is currently looking for a Norwegian Customer Support Agent to join their team. With around 20 different nationalities, they offer one of the best work environments on the island. Attractive salary, bonuses and health insurance are only a few of the benefits on offer. As a Norwegian Customer Support Agent you will mainly be dealing with customer queries by means of telephone, email and live chat. In addition, you will also be involved with translations and other small projects related to their brands. Person Specification: Must be fluent in Norwegian at native level with excellent fluency in English Strong written and verbal communication skills Ability to learn new technology/system/applications quickly Confident telephone manner, professionalism and a strong focus on delivering excellent customer service Excellent time management skills, flexibility and adherence to schedule Ability to work in a challenging environment and be able to adapt to change Strong values for team work, customer service, initiative and integrity An understanding of the iGaming industry is considered an asset Experience of working in a customer service and/or contact centre environment is preferred Benefits: The working environment is important to us – all our employees love our spacious office and the pièce de résistance has to be our huge terrace Fruit and coffee for everyone as well as a cold beer/soft drink for our Friday get-togethers after the working week is done Free health insurance after 6 months’ employment You are not just a number – we value all our team members and reward fairly We encourage growth and development – whether that be to enhance your knowledge/skills within your own area of expertise, or support you at the start of a new career choice With around 20 different nationalities, we have an exciting and very interesting bunch of people We expect hard work and dedication but always manage to have a lot of fun along the way 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Malta/Central Region Language/Norwegian SWEDISH CUSTOMER SUPPORT AGENT Thu, 20 Jul 2017 23:00:02 CEST 63832 http://www.europelanguagejobs.com/jobs/customer-service/swedish-customer-support-agent-63832.html iGaming Elite Sliema Central Region Malta One of our clients, a multi award winning iGaming operator is currently looking for a Swedish Customer Support Agent to join their team. With around 20 different nationalities, they offer one of the best work environments on the island. Attractive salary, bonuses and health insurance are only a few of the benefits on offer. As a Swedish Customer Support Agent you will mainly be dealing with customer queries by means of telephone, email and live chat. In addition, you will also be involved with translations and other small projects related to their brands. Person Specification: Must be fluent in Swedish at native level with excellent fluency in English Strong written and verbal communication skills Ability to learn new technology/system/applications quickly Confident telephone manner, professionalism and a strong focus on delivering excellent customer service Excellent time management skills, flexibility and adherence to schedule Ability to work in a challenging environment and be able to adapt to change Strong values for team work, customer service, initiative and integrity An understanding of the iGaming industry is considered an asset Experience of working in a customer service and/or contact centre environment is preferred Benefits: The working environment is important to us – all our employees love our spacious office and the pièce de résistance has to be our huge terrace Fruit and coffee for everyone as well as a cold beer/soft drink for our Friday get-togethers after the working week is done Free health insurance after 6 months’ employment You are not just a number – we value all our team members and reward fairly We encourage growth and development – whether that be to enhance your knowledge/skills within your own area of expertise, or support you at the start of a new career choice With around 20 different nationalities, we have an exciting and very interesting bunch of people We expect hard work and dedication but always manage to have a lot of fun along the way 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Malta/Central Region Language/Swedish Customer Support Executive (EN/DE/SW/FN) Thu, 20 Jul 2017 23:00:02 CEST 63859 http://www.europelanguagejobs.com/jobs/customer-service/customer-support-executive-endeswfn-63859.html iGaming Elite Sliema Central Region Malta Customer Support Executive (EN/DE/SW/FN) Customer Support Our client is a fast growing and highly successful Malta-based i-gaming company, operating leading brands. Through the provision of highly entertaining and branded games they strive to provide their players with a unique online gaming experience. Due to their planned growth, They are seeking to recruit customer-obsessed Customer Support Executives that can support clients in multiple languages. The ideal candidates will speak at least two of the required languages (English/ German/ Swedish/ Finnish) to a native or near native proficiency. This is an excellent opportunity to join an experienced and dedicated team providing a high-quality customer experience. Key Responsibilities Acting as a first point of contact for our customers; Providing first line support to customers via email, phone and live chat in a professional and responsible manner; Ensuring the highest level of support is delivered to customers according to agreed standards; Aiming to resolve all issues at first point of contact; Liaising with other departments to resolve customer queries in a prompt manner; Attract potential customers by cross-selling products and services Preparing product and service information reports Highlight potential opportunities for the business Monitoring of the system to ensure timely and accurate processing of transactions. Requirements An obsession for superior customer experience; Native (or near-native) written and oral fluency in two of the following: English, German, Swedish or Finnish; Computer literate in MS Office applications; Attentive to accuracy and detail; Excellent interpersonal skills; Ability to work under pressure; Autonomous worker with the ability to find solutions; Confident decision maker; Flexible, willingness to work shifts and additional hours when required; Previous experience in a similar role and good industry insight would be considered an asset. We Offer The above position offers the opportunity to work within the fast-paced online industry along with a welcoming working environment and with further opportunities for personal growth. Furthermore, our dynamic, creative and successful team brings together the company strong ambitious drive and success towards the industry. 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Malta/Central Region Language/German Customer Support Executive (EN/DE/SW/FN) Thu, 20 Jul 2017 23:00:02 CEST 63862 http://www.europelanguagejobs.com/jobs/customer-service/customer-support-executive-endeswfn-63862.html iGaming Elite Sliema Central Region Malta Customer Support Executive (EN/DE/SW/FN) Customer Support Our client is a fast growing and highly successful Malta-based i-gaming company, operating leading brands. Through the provision of highly entertaining and branded games they strive to provide their players with a unique online gaming experience. Due to their planned growth, They are seeking to recruit customer-obsessed Customer Support Executives that can support clients in multiple languages. The ideal candidates will speak at least two of the required languages (English/ German/ Swedish/ Finnish) to a native or near native proficiency. This is an excellent opportunity to join an experienced and dedicated team providing a high-quality customer experience. Key Responsibilities Acting as a first point of contact for our customers; Providing first line support to customers via email, phone and live chat in a professional and responsible manner; Ensuring the highest level of support is delivered to customers according to agreed standards; Aiming to resolve all issues at first point of contact; Liaising with other departments to resolve customer queries in a prompt manner; Attract potential customers by cross-selling products and services Preparing product and service information reports Highlight potential opportunities for the business Monitoring of the system to ensure timely and accurate processing of transactions. Requirements An obsession for superior customer experience; Native (or near-native) written and oral fluency in two of the following: English, German, Swedish or Finnish; Computer literate in MS Office applications; Attentive to accuracy and detail; Excellent interpersonal skills; Ability to work under pressure; Autonomous worker with the ability to find solutions; Confident decision maker; Flexible, willingness to work shifts and additional hours when required; Previous experience in a similar role and good industry insight would be considered an asset. We Offer The above position offers the opportunity to work within the fast-paced online industry along with a welcoming working environment and with further opportunities for personal growth. Furthermore, our dynamic, creative and successful team brings together the company strong ambitious drive and success towards the industry. 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Malta/Central Region Language/Finnish Customer Support Executive (EN/DE/SW/FN) Thu, 20 Jul 2017 23:00:02 CEST 63864 http://www.europelanguagejobs.com/jobs/customer-service/customer-support-executive-endeswfn-63864.html iGaming Elite Sliema Central Region Malta Customer Support Executive (EN/DE/SW/FN) Customer Support Our client is a fast growing and highly successful Malta-based i-gaming company, operating leading brands. Through the provision of highly entertaining and branded games they strive to provide their players with a unique online gaming experience. Due to our planned growth, They are seeking to recruit customer-obsessed Customer Support Executives that can support clients in multiple languages. The ideal candidates will speak at least two of the required languages (English/ German/ Swedish/ Finnish) to a native or near native proficiency. This is an excellent opportunity to join an experienced and dedicated team providing a high-quality customer experience. Key Responsibilities Acting as a first point of contact for our customers; Providing first line support to customers via email, phone and live chat in a professional and responsible manner; Ensuring the highest level of support is delivered to customers according to agreed standards; Aiming to resolve all issues at first point of contact; Liaising with other departments to resolve customer queries in a prompt manner; Attract potential customers by cross-selling products and services Preparing product and service information reports Highlight potential opportunities for the business Monitoring of the system to ensure timely and accurate processing of transactions. Requirements An obsession for superior customer experience; Native (or near-native) written and oral fluency in two of the following: English, German, Swedish or Finnish; Computer literate in MS Office applications; Attentive to accuracy and detail; Excellent interpersonal skills; Ability to work under pressure; Autonomous worker with the ability to find solutions; Confident decision maker; Flexible, willingness to work shifts and additional hours when required; Previous experience in a similar role and good industry insight would be considered an asset. We Offer The above position offers the opportunity to work within the fast-paced online industry along with a welcoming working environment and with further opportunities for personal growth. Furthermore, our dynamic, creative and successful team brings together the company strong ambitious drive and success towards the industry. 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Malta/Central Region Language/Swedish Customer Support Executive (EN/DE/SW/FN) Thu, 20 Jul 2017 23:00:02 CEST 63865 http://www.europelanguagejobs.com/jobs/customer-service/customer-support-executive-endeswfn-63865.html iGaming Elite Sliema Central Region Malta Customer Support Executive (EN/DE/SW/FN) Customer Support Our client is a fast growing and highly successful Malta-based i-gaming company, operating leading brands. Through the provision of highly entertaining and branded games they strive to provide their players with a unique online gaming experience. Due to our planned growth, They are seeking to recruit customer-obsessed Customer Support Executives that can support clients in multiple languages. The ideal candidates will speak at least two of the required languages (English/ German/ Swedish/ Finnish) to a native or near native proficiency. This is an excellent opportunity to join an experienced and dedicated team providing a high-quality customer experience. Key Responsibilities Acting as a first point of contact for our customers; Providing first line support to customers via email, phone and live chat in a professional and responsible manner; Ensuring the highest level of support is delivered to customers according to agreed standards; Aiming to resolve all issues at first point of contact; Liaising with other departments to resolve customer queries in a prompt manner; Attract potential customers by cross-selling products and services Preparing product and service information reports Highlight potential opportunities for the business Monitoring of the system to ensure timely and accurate processing of transactions. Requirements An obsession for superior customer experience; Native (or near-native) written and oral fluency in two of the following: English, German, Swedish or Finnish; Computer literate in MS Office applications; Attentive to accuracy and detail; Excellent interpersonal skills; Ability to work under pressure; Autonomous worker with the ability to find solutions; Confident decision maker; Flexible, willingness to work shifts and additional hours when required; Previous experience in a similar role and good industry insight would be considered an asset. We Offer The above position offers the opportunity to work within the fast-paced online industry along with a welcoming working environment and with further opportunities for personal growth. Furthermore, our dynamic, creative and successful team brings together the company strong ambitious drive and success towards the industry. 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Malta/Central Region Language/English Dutch Sourcing Specialist Thu, 20 Jul 2017 23:00:02 CEST 64280 http://www.europelanguagejobs.com/jobs/shared-services-finance/dutch-sourcing-specialist-64280.html Talingual Prague Prague Czech Republic For a  global leader in procurement services we are looking for fluent DUTCH speakers to join their International Purchasing team in Prague, Czech Rep. In this role you will be processing PR’s and PO’s and you will be responsible for sourcing suppliers. A big part of your role is to analyse data and prepare reports with your findings and recommendations. We are looking for candidates who have:Excellent communication skills both verbally and written in English and Dutch and one of the following languages: German, Polish, Spanish, French, ItalianPrevious experience in a procurement role is desired  Ability to multitaskComputer literate, experience with SAP a plusEagerness to learn and developFull paid training will be provided. There is a relocation package on offer TBDPlease get in touch for more information. Less than 18.000 € gross / year Permanent Full-time Shared services and Finance Location/Czech Republic/Prague Language/Dutch At Home - Swedish Customer Representative (Barcelona) Thu, 20 Jul 2017 23:00:02 CEST 64605 http://www.europelanguagejobs.com/jobs/customer-service/at-home-swedish-customer-representative-barcelona-64605.html SELLBYTEL Group Barcelona Barcelona Spain We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,...What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading. We are looking for Swedish speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.Minimum requirements:-High/native speaker of Swedish -Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Patience, flexibility and adaptability._The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer: -Full-time (39 hours/week) contract-Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 16193.36Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English Swedish DRINGEND Kundenbetreuer (m/w) deutschsprachig in Lissabon Thu, 20 Jul 2017 23:00:02 CEST 65015 http://www.europelanguagejobs.com/jobs/agent/dringend-kundenbetreuer-mw-deutschsprachig-in-lissabon-65015.html Gi Group Lisbon Lisbon Portugal Die Gi Group ist ein weltweit tätiger Personaldienstleister, der in über 20 Ländern agiert. Momentan gehört das Unternehmen, im europäischen Vergleich, zu den Top 10 Personalvermittlern.  Unser renommierter Kunde sucht ab sofort für die Tourismusbranche deutschsprachige Kundenbetreuer m/w in Lissabon. Lissabon ist die Hauptstadt von Portugal und bietet viele kulturelle Sehenswürdigkeiten. Diese Stadt lädt zum Erholen, aber auch zum Shoppen ein. In einer der vielen Straßencafés kann man seine Seele baumeln lassen und die Atmosphäre, die Lissabon ausstrahlt, auf sich wirken lassen.  AufgabenKundensupport am Telefon und über EmailverkehrDurchführung von Buchungen, Stornierungen sowie hinzubuchen von ZusatzleistungenBeschwerdemanagement und schnelle Lösungen dem Kunden präsentierenPflege der Kundendaten und schnelle DatenerfassungProfilFließende Deutsch (C2) und Englischkenntnisse (C1) in Wort und SchriftErste Erfahrungen im Kundenservice sowie im Verkauf sind von VorteilMotiviert, kommunikativ und zuverlässigAbenteuerlustig und Freude eine neue Kultur kennenzulernenAngebotLukratives ‚Relocation Package‘ (inkl. Flug, Unterkunft, Sprachkurs)Hervorragende WorkLife Balance und vielfältiges FreizeitangebotModerner Arbeitsplatz, freundliche Kollegen und internationaler FlairGute Erreichbarkeit des Arbeitsplatzes mit öffentlichen Verkehrsmitteln Haben wir Dein Interesse geweckt? Dann sollten wir Dich unbedingt kennenlernen.Bewerbe Dich direkt. Less than 18.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German German Inbound Sales Assistant Thu, 20 Jul 2017 23:00:02 CEST 65758 http://www.europelanguagejobs.com/jobs/IT_Sales-Maintenance-Renewals/german-inbound-sales-assistant-65758.html Talingual Newcastle England - North East United Kingdom As a German Inbound Sales Assistant you will be dealing with inbound queries via phone and live chat from customers from Germany.  Your tasks is to provide product/service information on software packages and to apply your sales skills, generating interest and closing the sale. You will also answer customer queries and solve problems that your client is experiencing.   We are looking for candidates who have:Excellent communication skills both verbally and written in German and EnglishPrevious sales and/or customer service experienceExcellent listening and problem solving skillsComputer literate, experience with CRM desiredAbility to multitaskExperience with working toward targetsEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, dedicated relocation officer and 4 weeks accommodation on arrival. Please get in touch for more information. 18.000 € - 24.000 € gross / year Permanent Full-time IT Sales/Maintenance&Renewals Location/United Kingdom/England - North East Language/German German Outbound Sales Specialist Thu, 20 Jul 2017 23:00:02 CEST 65759 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/german-outbound-sales-specialist-65759.html Talingual Newcastle England - North East United Kingdom For a  global leader in business and IT services  we are looking for fluent German speakers to join their international sales team in Newcastle, UK. As an Outbound Sales Agent you will be contacting new and existing business clients via phone and will be recommending product and services that meet the client’s needs. You will be responsible for the full sales cycle from generating their interest to closing deals and processing orders. We are looking for candidates who have:Excellent communication skills both verbally and written in German and EnglishPrevious sales experienceExcellent listening skillsComputer literate, experience with CRM desiredExperience with working toward targetsEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, dedicated relocation officer and 4 weeks accommodation on arrival. Please get in touch for more information. 18.000 € - 24.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/United Kingdom/England - North East Language/German Customer Service Agent (Czech Speaker) Thu, 20 Jul 2017 23:00:02 CEST 66229 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-agent-czech-speaker-66229.html iGaming Elite Paiania Greece C/S agent takes customer questions, complaints and comments (email, phone, live chat)C/S agent must treat customers with respect and do whatever he can, within company policies, to make sure customers are satisfied with their purchasesQuick and efficient response to the customer via email or phoneInternal communication with other departments, following pending issues related to customer's requestsProvide outbound services via email and phoneAlways be updated with company's product, promos, policy and changes as requiredUpdate customers data baseCollaborating with team/shift leader & colleaguesRequirementsAdvanced communication skillsActive Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions and respond as appropriateReading Comprehension: Understanding written sentences and paragraphs in work related matters.Written Expression: The ability to communicate information and data in writing, so others will understand.Service Orientation: Actively looking for ways to help customersMultitasking ability is highly appreciatedGood skills in computer & MS officeAbility to interact with colleaguesSome previous work-related skill, knowledge or experience may be helpfulFluent knowledge of Czech, English & Greek languageBenefitsExciting & friendly work environmentCareer & competencies' developmentContinuous trainingFlexible working conditionsCompetitive salary package & bonusTeam medical & life insuranceCommuting Expenses Permanent Full-time Customer Service Location/Greece/ Language/English Czech Greek Account Manager (m/f) Norwegian, Dundalk Thu, 20 Jul 2017 23:00:02 CEST 66561 http://www.europelanguagejobs.com/jobs/Account-Manager/account-manager-mf-norwegian-dundalk-66561.html people-s-place GmbH Dundalk Ireland Did you just graduate and now want to gain international working experience? Are you customer-oriented and a sales-talent? We are looking for you! Apply directly as an Account Manager (m/f) with Norwegian and make your summer 2017 a successfull one!About your future employer:Every company has it, every company needs it and every company gives it away: promotional gifts. Our client is an internationally renowned company from the advertising industry in Ireland (Dundalk, 1h outside Dublin). Their international team consists of employees from over 30 different countries speaking 18 different languages.As an Account Manager (m/f), you will be requiered to sell a range of our client's products to existing customers through outbound telephone calling (NO COLD CALLING!). In doing so, you will provide the customers with a professional and courteous service, whilst establishing long-term customer relationships.Your tasks:• Phoning customers from existing customer database and generating increased sales• Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets• Calling customers from existing mail orders received• Entering orders on database and Up-selling live to customers• Strengthen relationship with high-value customers• Participation in product projects when required• Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products• Verifying the order and customer details on-line• Any other duties/projects as directed by Senior Management • Business level fluency in Norwegian, good skills in English• Around 1 year of experience in the field of sales• Skilled negotiator• Have the ability to maintain professionalism under pressure• An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills• Self-motivated and goal oriented• Be a good team player• Strong customer service orientation and the desire to be successful exceed targets and integrate into a team-based organization• Job Type: temporary or permanent full-time (39.5 hours per week)• Start: August 2017• International working-environment and multicultural teams• Attractive salary plus bonus• Paid Holidays• Relocation package to support you with your move to Ireland• Vouchers, Staff discount, Sports & Social Club, Parking Permanent Full-time Account Manager Location/Ireland/ Language/English Norwegian Swedish VIP Executive Thu, 20 Jul 2017 23:00:02 CEST 68881 http://www.europelanguagejobs.com/jobs/Other/swedish-vip-executive-68881.html iGaming Elite (not set) Malta The role will cover all aspects of customer service, operational processes of the VIP programmes, and reactivation of lapsed VIPs and will also work on delivering the objectives and overall strategy of the VIP channel with a specific focus on the whole base of VIP segments.You are a doer, business minded, resilient with a keen eye for detail, solid interpersonal skills and genuine team player. Your true passion lies in leading and driving results getting the customers engaged and delivering the overarching business goals.Deliver high service standards, offer an enhanced, proactive approach by responding to and initiating contact with players via phone and email in order to increase their lifetime value.Build strong relationships with valuable customers and provide superb service and gaming experiences tailored to them, across all productsManage the growth of middle and low tier VIP customer data baseAnswering VIP customer queries regarding financial transactions, betting activity and general information queries to provide a one stop contact point which could include gaming queriesPro-actively make outbound calls to clients providing them with information and promotional opportunities as requiredBuild a strong customer knowledge and use that to tailor promotions to VIPs and for any customer service needs of VIPsSupport the Account Managers and Settling Department, ensuring a seamless service is provided throughoutBuild exceptional relationships with high value clients to provide a personalised serviceWork closely other business functions, including, Operations, Player Support, Finance, Payments and Marketing to provide the best possible customer experience to VIPsMaintain a continuous competitor understanding and knowledge of VIP Programmes, offers and productReinforcing the VIP service through Hospitality, CRM, and promotions across multiple brands or dedicated brand/markets.So you have been in the online gaming industry for a while and have experience with both the casino and sportsbook services. You started in support, telesales or outbound calling and would like to become more of a specialist when dealing with customers.You have shown positive interpersonal skills and have the ability to quickly build a rapport with valuable players. Every player should be treated as a VIP and that is your mantra, and that is why you do deliver the best customer service.When it comes to communication you are confident and articulate well in both English and Swedish and this is fine by you whether it’s on e-mail, phone or chat. You are there for players when needed, flexible with your work hours and able to work various shifts if need be.On top of all this, you are good at multi-tasking and prioritising. Your line manager does not tell you what to do as you are trusted and able to take ownership of daily tasks. Shown once, and you know what to do, asking questions when a task is new but quick to pick up skills and processes quickly.Being target driven, the competitive salary and bonus structure appeal to you and you like to prove to yourself and team that you can meet targets; both monthly and quarterly ones to meet pre-determined productivity, quality and service levels that the client sets to reach top service.You know the perks but in case you wanted a reminder...Our clients are a flat organization which means less managers managing managers. They put a lot of trust in every individual, they know that if they get the tools and space to do what they do best, you will be both happy and deliver great things. This is why they have some of the greatest minds in the industry working here.Working hard also means that we need to be able to recharge our batteries once in a while and this is the reason why we want our office atmosphere to be relaxed and cosy. Come by to our bright, friendly, central London office and challenge us in a game of ping pong or Fifa and if you're not into that, a studio session at the local gym or a cold drink from the fridge on a Friday late afternoon might be your type of melody. Permanent Full-time Other Location/Malta/ Language/English Swedish Italian Sales Representative -IT Sector Thu, 20 Jul 2017 23:00:02 CEST 69261 http://www.europelanguagejobs.com/jobs/sales-marketing/italian-sales-representative-it-sector-69261.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Sales Representative who wants to kick start your career by working with a world renowned IT company, then we want to hear from you!Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona.The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media.A typical day:You'll be using your initiative to negotiate and close deals with international businesses.You will do this by:-Contacting potential clients by phone and by email-Maintaining close contact and building lasting relationships with key decision makers -Regularly informing businesses of current marketing campaigns and promotions-Closely managing and reporting on your sales pipeline          What you bring to us:-A smart and ambitious approach with excellent communication skills-Experience of success working in a sales environment-Self-confidence and a great team ethic-Native in Italian with fluent English and Spanish language skills_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we give to you:-Salary: From 17.000 to 22.000Euros gross/year depending on project (bonus included)-Schedule: Monday-Friday, 39 hours per week- Lon-term contract-Discounts in language courses-Excellent, ongoing training and mentoring-Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/Spanish English Italian Spanish Sales Representative - IT Sector Thu, 20 Jul 2017 23:00:02 CEST 69262 http://www.europelanguagejobs.com/jobs/sales-marketing/spanish-sales-representative-it-sector-69262.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Sales Representative who wants to kick start your career by working with a world renowned IT company, then we want to hear from you!Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona.The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media.A typical day:You'll be using your initiative to negotiate and close deals with international businesses.You will do this by:-Contacting potential clients by phone and by email-Maintaining close contact and building lasting relationships with key decision makers -Regularly informing businesses of current marketing campaigns and promotions-Closely managing and reporting on your sales pipeline          What you bring to us:-A smart and ambitious approach with excellent communication skills-Experience of success working in a sales environment-Self-confidence and a great team ethic-Native in Spanish  with fluent English language skills_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we give to you:-Salary: From 17.000 to 22.000Euros gross/year depending on project (bonus included)-Schedule: Monday-Friday, 39 hours per week- Lon-term contract-Discounts in language courses-Excellent, ongoing training and mentoring-Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/Spanish English Administrative Assistant with an Excellent Level of French Thu, 20 Jul 2017 23:00:02 CEST 69276 http://www.europelanguagejobs.com/jobs/agent/administrative-assistant-with-an-excellent-level-of-french-69276.html Talent Search People - Native Speakers Porto Porto Portugal As an Administrative assistant the key responsibilities are:-Perform periodic AR activities as per the credit to cash workflow, for a portfolio of accounts/clients-Manage customer assets-Manage billing-Provide reports to customers and invoice their costs-Assist from office in their queries by offering information and solutions-University level degree or similar-Preferable 1 year experience in customer service, sales, marketing, finance, commercial or related roles (will be valued at previous experience in Shared Services Centre)-English fluent level-Fluent or native French-Proficient in relevant computer applications – MS Office-Good excel knowledge-Preferable experience in SAP (SD module, preferably) -Strong communication skills, written, and spoken-Team player-Pro-actively, determination, strong interpersonal skills-Ability to adapt fast-Immediate availability-Contract with the company-Competitive salary -Possibilities for professional growth within the company-Opportunity to join an expanding company Permanent Full-time Agent Location/Portugal/Porto Language/French Chancen für technische Kundenbetreuung auf Deutsch Thu, 20 Jul 2017 23:00:02 CEST 69284 http://www.europelanguagejobs.com/jobs/agent/chancen-fuer-technische-kundenbetreuung-auf-deutsch-69284.html Teleperformance Hellas Athens Greece Teleperformance verbindet die weltweit größten und angesehensten Firmen mit ihren Konsumenten. Wir investieren in Forschung und Entwicklung, um ein besseres Verständnis von Kundenverhalten und -bedürfnissen in unterschiedlichen Ländern, Kulturen und Generationen zu bekommen. Wir sind Experten wenn es um herausragende Serviceleistungen und Kundeninteraktionen geht und es liegt uns am Herzen, jeden Kunden mit Kompetenz und exzellenter Betreuung zu überzeugen.Wir suchen Service- und Tech-Support-Mitarbeiter, die sich sowohl auf Deutsch als auch auf Englisch per E-Mail, Chat und Telefon um einen bestehenden Kundenkreis kümmern.Wir arbeiten mit Menschen für Menschen und es ist ein wichtiger Teil unserer Arbeit, gute Beziehungen aufzubauen und bestehende Kundenbindungen zu pflegen. Aufmerksames Zuhören und hervorragende Kommunikationsfähigkeit sind eine Vorrausetzung, um akkurat auf Anfragen und Bedenken (per eingehenden Anrufen, Chat oder E-Mail) antworten zu können. Sie sollten Situationen von Fall zu Fall analysieren, die jeweilige Problematik erkennen und Lösungsstrategien entwickeln.Wir sind gute Zuhörer und antworten unseren Kunden auf Anliegen und Bedenken in deutscher Sprache.Wir informieren über Produkte und Dienstleistungen.Wir kümmern uns aufmerksam und professionell um mögliche Probleme oder Beschwerden.Wir stellen sicher, dass wir eine Lösung für eine Kundenanfrage haben oder leiten die nötigen Schritte ein.Wir dokumentieren alle Details der Kundeninteraktion und technischen Vorgehensweise.Wir finden Antworten und Lösungen auf alle Fragen.Griechenland ist ein Land faszinierender Gegensätze und verspricht seinen anspruchsvollen Besuchern Faszination, interessante Entdeckungen, Begeisterung und lebenslange Erinnerungen. Griechenland war schon immer ein großartiges Reiseziel und Teleperformance Greece ist ein toller Arbeitgeber.Sprechen Sie sehr gut Deutsch? Ist Ihr Englisch fließend? Interessieren Sie sich für neue Technologien?Bewerben Sie sich jetzt!Flugtickets nach Athen und Transfer vom Flughafen2 Wochen kostenlose Hotelunterbringung in Nähe unserer FirmaKomplette Unterstützung während des EinstellungsverfahrensKonkurrenzfähiges Gehalt14 Monatsgehälter (zusätzliche Vergütung an Weihnachten, Ostern und im Sommer)25% Zuschläge für Nachtschichten & 75% Zuschläge an griechischen Feiertagen20 Tage bezahlter Urlaub pro JahrMonatlicher Bonus für gute LeistungBonus für MitarbeiterempfehlungenKrankenversicherungBonus für NeueinsteigerKostenlose GriechischkurseLockerer DresscodeFortlaufende IT- und Soft-Skills-SchulungenBetriebsarzt und firmeneigenes UntersuchungszentrumProfessionelles, modernes und multikulturelles Arbeitsumfeld 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/ Language/English German Native Advertising & SEO Executive (Finnish Native Speaker) Thu, 20 Jul 2017 23:00:02 CEST 69402 http://www.europelanguagejobs.com/jobs/Other/native-advertising-seo-executive-finnish-native-speaker-69402.html iGaming Elite (not set) Malta The roleThe aim for this role is to increase site portfolios’ visibility, through buying varying forms of online advertising space for our premium network of websites. This job position will include outreach to websites across the web through emails, social media, outbound calls etc. The qualified person will communicate with webmasters on his/her market and close competitive deals, create great web content, and implement strong native advertising formats into the content. As one of the biggest and quickest growing affiliates brands in the industry we are looking for a person that could continuously develop our outbound media strategy based on our already strong brand platform. We are looking for a Finnish native speaking Native Advertising & SEO Executive, responsible for creating successful link campaigns and native advertising projects in the specific market. This is an excellent opportunity to be working with one of our most important business areas for a fast growing company in a creative and dynamic environment. The role will be based in Malta, and you will be working closely with the other members of the organization to execute the native advertising strategy as well as working very closely with the SEO Directors, to help implement the best strategies for the sites and increase the web properties growth prospects. Responsibilities • Search the internet for new advertising space opportunities• Creating new exciting, shareable and engaging content in various topics and verticals• Close competitive deals with webmasters• Assist in creating overall native advertising strategy for the Finnish market.• Coordinate with the SEO, site management and content department and freelancers.Requirements • Native level in spoken and written Finnish.• High level in spoken and written Finnish language.• Experience in content writing.• Excellent team skills• Passion and strong desire to learn much in Online Performance Marketing & SEO• Passion and high knowledge of iGaming is considered a plus.• Experience in sales a plus• SEO knowledge a plus  Permanent Full-time Other Location/Malta/ Language/English Finnish Account Manager (m/f) UK market, London Thu, 20 Jul 2017 23:00:02 CEST 69595 http://www.europelanguagejobs.com/jobs/Account-Manager/account-manager-mf-uk-market-london-69595.html people-s-place GmbH London United Kingdom Our client works with many international clients in over 50 countries taking care of their international taxation issues. Their headquarter is based in Paris, but you will work in their branch in London. There you will be part of an international and ambitious team that is responsible of the UK market. Your Responsibilities:Your job within the company will start with a training period, preparing you for some weeks to implement the methods and understand the services. During this period, your main missions will aim to consolidate your know-how and will consist of the following:• Assist the account managers in taking meetings with prospective companies• Accompany the account managers in their business trips• Establish sales proposals following the meetings• Process the agreements reachedAt the end of the training period, your mission will be to promote the services provided towards mid-caps and large accounts in the geographical area of which you will be in charge. Your main missions will consist in:• Arrange meetings with the prospected companies• Meet the potential clients and finalize the agreements• Oversee the services provided to your clients• Excellent skills in English with advanced knowledge regarding the language and culture of the United Kingdom- and you gained that through working and living in the UK• Fluent skills in French are not required but any other European language is a plus• Fourth year of University degree in Sales, Business, Marketing, Economics, Finance or an equivalent degree• Excellent presentation• Dynamic, strong relationship building, organized person, enjoying travelling, being able to set objectives and to face up to challenges• A previous experience in the sales development (B2B or B2C), preferably in a services company• This position, with strong added-value, will allow you to evolve quickly within the company in an international working environment• Attractive salary plus bonus• You can work in one of the most beautiful and largest cities in Europe Permanent Full-time Account Manager Location/United Kingdom/ Language/English International Customer Advisor - Lisbon Thu, 20 Jul 2017 23:00:02 CEST 70215 http://www.europelanguagejobs.com/jobs/customer-service/international-customer-advisor-lisbon-70215.html Webhelp Portugal (not set) Lisbon Portugal Are you looking for an international experience or to have a gap year, in a beautiful country, where you can enjoy the most of the summer, with amazing beaches, historic places to visit and lovely terraces to enjoy the end of your working days? Join us in Lisbon, we are increasing our teams!Our office in Lisbon is located at Expo, with the most beautiful view over River Tagus, where all the trendy companies are installing themselves, creating an amazing atmosphere, where you can meet dozens of different cultures and learn several languages with your peers.We are looking for fluent speakers (level C2 or native) in French, German or Flemish, with availability to work with us for at least 6 months, willing to learn new software and technics in order to provide the best customer experience.We have multilingual projects, where you will work with well-renowned brands, getting the chance to know the business and improve your professional experience within a multinational company, with more than 35 000 workers worldwide, split by 27 countries. Your main tasks and responsibilities will be:Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience. Keep in contact with clients by receiving incoming calls and emails, managing claims and requests.Please be aware of the general requirements:Fluency in French OR German OR Flemish  (C2 Level or Native);Knowledge of English (B2 level);Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7 pm (schedules depend on the project), with 2 days off per week;Good computer skills;Any kind of previous experience or contact with clientsExcellent communication skills;Good listening and empathy skills;Good time management skills;Team spirit and flexibility. What you can expect from us:Working contract since day one;Initial and continued training;Benefits: base salary + monthly performance bonus + monthly transportation allowance;Private Health Insurance if you decide to stay with us for more than 6 months;Multicultural environment, which is a big help to develop your interpersonal skills and improve your language skills;If you want to remain with us for a long period you will have the opportunity to develop your career, with internal progression, while enjoying stable working conditions;If you live abroad, we will provide you a first month of free accommodation, to help you settle in Lisbon, and also after 6 months in the company we will reimburse you for your expenses with your flight ticket, up to 400€;To help you enjoy your stay in Lisbon and make the most of your experience, you will profit from our partnerships with several entities, namely with gyms, restaurants, beauty centres, pharmacies, etc.!Ready to take up the challenge? By joining Webhelp Portugal, you will integrate a dynamic company where you can make a difference and find real career development opportunities. More than your experience, your motivation and personality will make the difference.Join our team and show off your talent!  Permanent Full-time Customer Service Location/Portugal/Lisbon Language/French German Flemish Seasonal Job 2017: Danish Account Manager (m/f) in Ireland! Thu, 20 Jul 2017 23:00:02 CEST 70287 http://www.europelanguagejobs.com/jobs/sales-marketing/seasonal-job-2017-danish-account-manager-mf-in-ireland-70287.html people-s-place GmbH Dundalk Ireland Are you searching for a fantastic, international working opportunity in Ireland while living abroad?Our client, an American company which sells and personalizes promotional products, is looking to hire enthusiastic, qualified candidates seeking various roles within customer service, up-selling, and sales to add to its diverse and multi-cultural environment. Even better, NO cold calling! In doing so, you will provide customers with a professional service while establishing long-tern customer relationships. Our client prides itself on the continuous goal of remaining the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective products.Your tasks:• Phoning customers from existing customer database and generating increased sales• Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets• Calling customers from existing mail orders received• Entering orders on database and Up-selling live to customers• Strengthen existing relationship with high-value customers• Participation in product projects when required• Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products• Verifying the order and customer details on-line• Any other duties/projects as directed by Senior ManagementOur client is looking for job candidates proficient in Danish and fluent in English in addition to having employment availability from August to December (the busiest season) with the ability to share information about the promotion products with already qualified leads through an energetic and self-motivated approach! We are looking for applicants with excellent interpersonal skills with the desire to be successful within a team-based organization.Our client’s European headquarters is in the wonderful city of Dundalk, Ireland, located just one hour away from the beautifully and culturally-rich city of Dublin – yet another perk to this job opportunity! Employees also receive paid holidays, an attractive salary PLUS bonuses, vouchers, a staff discount, and a relocation package to support you with your move to Ireland! Our client proudly earned a quality reputation within the industry and look forward to having a new group of staff members join the successful marketing teams within a relaxed, friendly environment.Working conditions:• Job Type: full-time (39.5 hours per week)• Either a permanent or a temporary (4 months) contract, starting in August 2017 Temporary Full-time Sales & Marketing Location/Ireland/ Language/English Danish Seasonal Job 2017: Swedish Account Manager (m/f) in Ireland! Thu, 20 Jul 2017 23:00:02 CEST 70288 http://www.europelanguagejobs.com/jobs/sales-marketing/seasonal-job-2017-swedish-account-manager-mf-in-ireland-70288.html people-s-place GmbH Dundalk Ireland Are you searching for a fantastic, international working opportunity in Ireland while living abroad?Our client, an American company which sells and personalizes promotional products, is looking to hire enthusiastic, qualified candidates seeking various roles within customer service, up-selling, and sales to add to its diverse and multi-cultural environment. Even better, NO cold calling! In doing so, you will provide customers with a professional service while establishing long-tern customer relationships. Our client prides itself on the continuous goal of remaining the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective products.Your tasks:• Phoning customers from existing customer database and generating increased sales• Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets• Calling customers from existing mail orders received• Entering orders on database and Up-selling live to customers• Strengthen existing relationship with high-value customers• Participation in product projects when required• Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products• Verifying the order and customer details on-line• Any other duties/projects as directed by Senior ManagementOur client is looking for job candidates proficient in Swedish and fluent in English in addition to having employment availability from August to December (the busiest season) with the ability to share information about the promotion products with already qualified leads through an energetic and self-motivated approach! We are looking for applicants with excellent interpersonal skills with the desire to be successful within a team-based organization.Our client’s European headquarters is in the wonderful city of Dundalk, Ireland, located just one hour away from the beautifully and culturally-rich city of Dublin – yet another perk to this job opportunity! Employees also receive paid holidays, an attractive salary PLUS bonuses, vouchers, a staff discount, and a relocation package to support you with your move to Ireland! Our client proudly earned a quality reputation within the industry and look forward to having a new group of staff members join the successful marketing teams within a relaxed, friendly environment.Working conditions:• Job Type: full-time (39.5 hours per week)• Either a permanent or a temporary (4 months) contract, starting in August 2017 Temporary Full-time Sales & Marketing Location/Ireland/ Language/English Swedish Business Developer - Swiss or German market Thu, 20 Jul 2017 23:00:02 CEST 70959 http://www.europelanguagejobs.com/jobs/sales-marketing/business-developer-swiss-or-german-market-70959.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Business Developer who wants to kick start your career by working with a world renowned IT company, then we want to hear from you!Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona.The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media.A typical day:You'll be speaking to the key decision makers in multinational companies to build long lasting business relationships.How you'll do this:-Researching businesses to find new sales opportunities-Teaming up with the marketing department to follow up their campaigns-Keeping the database refreshed with up to date market informationWhat you bring to us:-High/native level of German or Swiss-German-Fluent English-An eagerness to learn-The ability to improvise and adapt to any situation-Self-confidence and a great team ethic_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.What we give to you:-Salary: from 17.000Euros to 22.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week-A long term contract-Excellent training and mentoring-Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English German Swiss German Estonian Backoffice Administrators Wanted in Berlin Thu, 20 Jul 2017 23:00:02 CEST 70992 http://www.europelanguagejobs.com/jobs/agent/estonian-backoffice-administrators-wanted-in-berlin-70992.html Gi Group Berlin Berlin Germany Berlin is not only the capital of Germany but also the biggest city. Tons of international people live in Berlin and love every bit of it. You can find everything there – from fantastic museums to water sport and great possibilities to meet new people. Berlin welcomes you and we would like to support you on your path to a new career.Currently we are looking for Estonian social media agents in Berlin, Spandau to start immediatelyYour Job:- You will be working for a famous social media platform in Spandau- It will be your duties to check out reported content in Estonian- In the beginning you will verify profiles, justify whether things are related to hate speech or racism- Later on you may also check videos and chats- You are fluent in Estonian and English- At best you are already living in Berlin and could start tomorrow- You have a valid working permit- Social media marketing is one of your interests and you are motivated and reliable- You will be placed into an international and laid-back working environment in Berlin- Flat hierarchies and many opportunities to start a career- The company is easily reachable via subway- You will be supported by our competent team  18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English Estonian Berlin: Slovenian Social Media Agent in Backoffice Thu, 20 Jul 2017 23:00:02 CEST 70995 http://www.europelanguagejobs.com/jobs/agent/berlin-slovenian-social-media-agent-in-backoffice-70995.html Gi Group Berlin Berlin Germany Berlin is not only the capital of Germany but also the biggest city. Tons of international people live in Berlin and love every bit of it. You can find everything there – from fantastic museums to water sport and great possibilities to meet new people. Berlin welcomes you and we would like to support you on your path to a new career.Currently we are looking for Slovenian social media agents in Berlin, Spandau to start immediatelyYour Job:- You will be working for a famous social media platform in Spandau- It will be your duties to check out reported content in Slovenian- In the beginning you will verify profiles, justify whether things are related to hate speech or racism- Later on you may also check videos and chats- You are fluent in Slovenian and English- At best you are already living in Berlin and could start tomorrow- You have a valid working permit- Social media marketing is one of your interests and you are motivated and reliable- You will be placed into an international and laid-back working environment in Berlin- Flat hierarchies and many opportunities to start a career- The company is easily reachable via subway- You will be supported by our competent team 18.000 € - 24.000 € gross / year Temporary Indifferent Agent Location/Germany/Berlin Language/English Slovenian Dutch speaking Payment Support Specialist Thu, 20 Jul 2017 23:00:02 CEST 72209 http://www.europelanguagejobs.com/jobs/customer-service/dutch-speaking-payment-support-specialist-72209.html Talingual Sofia Sofia Bulgaria For a  global outsourcer we are looking for fluent Dutch speakers to join their International Payment Support team in Sofia, Bulgaria. This is an inbound support role were you will be representing a very well-known online payment brand. You will assist customers via phone and email, answering their questions in relation to online and secure payments and investigate and solve any issues for them.  We are looking for candidates who have:Excellent communication skills both verbally and written in English and DutchPrevious experience in customer service is desired  Ability to multitaskComputer literateEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, 2 week accommodation on arrival and relocation assistance with setting up your Bulgarian bank account, finding accommodation etc. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/Dutch German Business Account Manager Thu, 20 Jul 2017 23:00:02 CEST 72210 http://www.europelanguagejobs.com/jobs/account-manager/german-business-account-manager-72210.html Talingual Newcastle England - North East United Kingdom For a  global leader in business and IT services we are looking for fluent German speakers to join their international sales team in Newcastle, UK. You will represent a large software company and you will be dealing with both existing and new business clients from Germany.Your interaction with your business clients happens via phone (inbound and outbound), email and chat. You will be recommending product and services, informing your clients on license renewals as well as upselling and cross selling are part of your daily tasks. You will be responsible for the complete sales cycle from the first customer interaction to processing orders. You will also answer customer queries and solve problems that your client is experiencing.   We are looking for candidates who have:Excellent communication skills both verbally and written in German and EnglishPrevious sales and/or customer service experienceExcellent listening and problem solving skillsComputer literate, experience with CRM desiredExperience with working toward targetsEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, dedicated relocation officer and 4 weeks accommodation on arrival. 24.000 € - 30.000 € gross / year Permanent Full-time Account Manager Location/United Kingdom/England - North East Language/German German speaking Technical Support Agent Thu, 20 Jul 2017 23:00:02 CEST 72212 http://www.europelanguagejobs.com/jobs/it-helpdesk/german-speaking-technical-support-agent-72212.html Talingual Sofia Sofia Bulgaria For a  global leader in business and IT services we are looking for fluent German and English speakers to join their technical support team in Bulgaria. In this role you will be supporting business clients of a large technology company and you will assist them with their technical queries via phone, email and remote access control.Analysing, diagnosing and fixing software / hardware issues are part of your daily tasks and responsibilities. Taking ownership of incidents and first time resolution are all important in this role. We are looking for candidates who have:Excellent communication skills both verbally and written in English and GermanPrevious experience in a technical or customer supportExcellent listening and troubleshooting skillsAbility to multitaskComputer literate, experience with CRM/ticketing system desiredEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes dedicated relocation officer and 1-2 week accommodation on arrival. Additional benefits include: continuous and certified training, career progression opportunities. Less than 18.000 € gross / year Permanent Full-time IT Helpdesk Location/Bulgaria/Sofia Language/German German speaking Senior IT Support Specialist Thu, 20 Jul 2017 23:00:02 CEST 72213 http://www.europelanguagejobs.com/jobs/Technical-Support/german-speaking-senior-it-support-specialist-72213.html Talingual Sofia Sofia Bulgaria For a  global leader in business and IT services we are looking for fluent German / English speakers to join their Level 3 technical support team in Sofia, Bulgaria. In this role you will be dealing with technical queries from both German and English speaking business customers via phone, email and live chat.Analysing, diagnosing and fixing hardware/software issues are part of your daily tasks and responsibilities. Taking ownership of incidents and first time resolution are important in this role. We are looking for candidates who have:Excellent communication skills both verbally and written in German and EnglishPrevious experience in a technical support role and/or degree in Computer ScienceAdvanced technical support skills in a Microsoft Active Directory based environmentWorking knowledge of one or more of the following: Microsoft Windows Server, Active Directory, Microsoft Exchange Server, Microsoft SharePoint Server, Microsoft Lync Server.Excellent listening and troubleshooting skillsComputer literate, experience with CRM/ticketing system desiredEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes dedicated relocation officer and 1-2 week accommodation on arrival. 18.000 € - 24.000 € gross / year Permanent Full-time Technical Support Location/Bulgaria/Sofia Language/German French technical Support Specialist Thu, 20 Jul 2017 23:00:02 CEST 72214 http://www.europelanguagejobs.com/jobs/Technical-Support/french-technical-support-specialist-72214.html Talingual Sofia Sofia Bulgaria For a  global leader in business and IT services we are looking for fluent FRENCH and English speakers to join their technical support team in Bulgaria. In this role you will be supporting business clients of a large technology company and you will assist them with their technical queries via phone, email and remote access control.Analysing, diagnosing and fixing software / hardware issues are part of your daily tasks and responsibilities. Taking ownership of incidents and first time resolution are all important in this role. We are looking for candidates who have:Excellent communication skills both verbally and written in English and FRENCHPrevious experience in a technical or customer supportExcellent listening and troubleshooting skillsAbility to multitaskComputer literate, experience with CRM/ticketing system desiredEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes dedicated relocation officer and 1-2 week accommodation on arrival. Additional benefits include: continuous and certified training, career progression opportunities. Less than 18.000 € gross / year Permanent Full-time Technical Support Location/Bulgaria/Sofia Language/French Dutch speaking Sales Advisor Thu, 20 Jul 2017 23:00:02 CEST 72215 http://www.europelanguagejobs.com/jobs/Business-Development/dutch-speaking-sales-advisor-72215.html Talingual Sofia Sofia Bulgaria My client is an outsourcing company and for their office in Bulgaria we are looking for fluent Dutch speakers to join their sales team. You will be working for a food provider who delivers frozen food to their clients in Belgium and the Netherlands. In this role you will be conducting warm calls - contacting existing clients who have placed an order in the past, but who have failed to place a recent order. Your tasks is to collect data by asking the relevant questions and with the information you receive you will re-establish the customer relationship. Your purpose is to provide product information, generate their interest, closing sales deals and processing orders for shipment. We are looking for candidates who have:Excellent communication skills both verbally and written in DutchCommercially focussedDriven by targetsFlexibleComputer literateEagerness to learn and developFull paid training will be provided. There is an excellent relocation package on offer which includes your flight to Sofia, airport pickup and transfer to your hotel which will be arranged and is paid for by the company. More importantly there is a dedicated relocation officer who assists you with finding a flat, setting up a bank account, local tax number etc. Less than 18.000 € gross / year Permanent Full-time Business Development Location/Bulgaria/Sofia Language/Dutch Flemish speaking Customer Service Advisor Thu, 20 Jul 2017 23:00:02 CEST 72216 http://www.europelanguagejobs.com/jobs/customer-service/flemish-speaking-customer-service-advisor-72216.html Talingual Paris Paris France We are recruiting for fluent Flemish speaking candidates who want to join an international Customer Support team in Paris, France. In this role you will be helping existing as well as new consumers of a large car manufacturer via phone and email.Most of your contact will be via incoming calls and emails but you will sometimes also make outbound warm call to your customers. Organise and coordinate test drives, updating customer data, general administration, answering queries, taking ownership of issues and problem solving will be part of your daily tasks.  We are looking for candidates who have:Excellent communication skills both verbally and written in FlemishGood command of English or FrenchExcellent listening and problem solving skillsComputer literateEagerness to learn and developFull paid training will be provided. Competitive Salary plus monthly bonusses. Support in relocation. Additional benefits: 36 hr work week, 50% reimbursement of public transport costs, 25 holiday + additional 7 days off, Career progression opportunities, Access to the company’s canteen, private medical insurance and Life insurance. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/France/Paris Language/Flemish Norwegian speaking Customer Service Administrator Thu, 20 Jul 2017 23:00:02 CEST 72217 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-speaking-customer-service-administrator-72217.html Talingual Paris Paris France We are recruiting for fluent Norwegian speaking candidates who want to join an international Customer Support team in Paris, France. In this role you will be helping existing as well as new consumers of a large car manufacturer via phone and email.Most of your contact will be via incoming calls and emails but you will sometimes also make outbound warm call to your customers. Organise and coordinate test drives, updating customer data, general administration, answering queries, taking ownership of issues and problem solving will be part of your daily tasks. We are looking for candidates who have:Excellent communication skills both verbally and written in NorwegianGood command of English or FrenchExcellent listening and problem solving skillsComputer literateEagerness to learn and developFull paid training will be provided. Competitive Salary plus monthly bonusses. Support in relocation. Additional benefits: 36 hr work week, 50% reimbursement of public transport costs, 25 holiday + additional 7 days off, Career progression opportunities, Access to the company’s canteen, private medical insurance and Life insurance. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/France/Paris Language/Norwegian Part Time Sales Assistant - Chinese Speaker (Luxury Brand) Thu, 20 Jul 2017 23:00:02 CEST 72242 http://www.europelanguagejobs.com/jobs/engineering/part-time-sales-assistant-chinese-speaker-luxury-brand-72242.html Talent Search People-Madrid Lisbon Lisbon Portugal We are recruiting a Sales Assistant (Chinese Speaker) for an important luxury brand. This person will be responsible for providing the best client experience at the shop. Experience working in a luxury retail brand is requiredAs a Part Time Sales Assistant you will be working at the shop and reporting to the Store Manager. You will be responsible for:-Drive and achieve individual and team objectives and be accountable for sales results-Welcome every Client and provide the best Client experience-Advise Clients across the Brand and all product categories-Engage with Clients to develop long-term relationships in order to foster Brand loyalty-Participate in all activities contributing to the overall objectives of the store-Learn product knowledgeWe are looking for a person with the following qualifications, experience and skills:Qualifications-Fluent in Chinese Portuguese and EnglishExperience-Minimum 2 years of experience working in luxurySoft Skills-Empathy-Agility-Commercial Skills-Professional Attitude-Responsibility-Flexibility and Availability weekends and part time Temporary Partial - Evening shift Engineering Location/Portugal/Lisbon Language/English Portuguese Chinese Customer Service Representative with native level of German Thu, 20 Jul 2017 23:00:02 CEST 72253 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-with-native-level-of-german-72253.html Talent Search People - Native Speakers Barcelona Barcelona Spain Our client is the largest online distributor of flights in the world (measured in terms of sales) and one of Europe's largest e-commerce businesses. The company offers the best deals on regularly-scheduled flights, charters, low-cost airlines, hotels, cruises, car rentals, vacation packages, travel insurance and stays of varying length to more than 16 million customers all over the world.- Track, follow-up and resolve customer's outstanding issues effectively;- Take full responsibility and ownership for end to end case resolution;- Provide excellent customer service through telephone, e-mail, chat and all relevant media in timely and accurate manner;- Adhere to company policy, process and procedure;- Develop and maintain in-depth product knowledge;- Gather information, research/resolve enquiries and maintain accurate logs;- Liaise with Customer Care team, management and customer to improve customer satisfaction;- Escalate issues identified to provide long term solutions and minimize repeat issues for Customers;- Participate constructively in initiatives to increase customer satisfaction as required.- Preferred 1 year experience in providing a high level of customer service;- Native level of German and second European language at fluent level;- High level of experience and success in dealing with and resolving customer issues;- Excellent interpersonal and communication skills - written and verbal;- Excellent telephone manner with the ability to build relationship with customer and understand customer perspective;- High level of computer literacy with the ability to use internal systems to fully investigate and record information;- Experience in analyzing information and data to identify facts and root cause of issue;- Ability to work in partnership and across functions to find solutions;- Professional and business orientated;- Able to provide win-win solutions and take a bigger picture view.- Amadeus- Initially 4 month contract + 2 with the possibility of permanent incorporation depending on your performance.- Competitive salary. Fixed Salary + Performance Bonus.- Flexible hours. 8 hours shifts.- International working environment- 3 weeks training will be provided.- Young and dynamic team. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English German Finnish social media agent in Berlin to start ASAP Thu, 20 Jul 2017 23:00:02 CEST 72269 http://www.europelanguagejobs.com/jobs/agent/finnish-social-media-agent-in-berlin-to-start-asap-72269.html Gi Group Berlin Berlin Germany Berlin is not only the capital of Germany but also the biggest city. Tons of international people live in Berlin and love every bit of it. You can find everything there – from fantastic museums to water sport and great possibilities to meet new people. Berlin welcomes you and we would like to support you on your path to a new career.Currently we are looking for Finnish social media agents in Berlin, Spandau to start immediatelyYour Job:You will be working for a famous social media platform in Spandau, BerlinIt will be your duties to check out reported content in FinnishIn the beginning you will verify profiles, justify whether things are related to hate speech, racism or even identity theftLater on you may also check videos and chats or help suicidal usersYou are fluent in Finnish and EnglishAt best you are already living in Berlin and could start within a short timeYou have a valid working permit or possess a European IDSocial media marketing is one of your interests and you are motivated and reliableYou will be placed into an international and laidback working environment in BerlinFlat hierarchies and many opportunities to start a careerThe company is easily reachable via subwayYou will be supported by our competent team 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English Finnish Georgian social media agents to start immediately in Berlin Thu, 20 Jul 2017 23:00:02 CEST 72272 http://www.europelanguagejobs.com/jobs/agent/georgian-social-media-agents-to-start-immediately-in-berlin-72272.html Gi Group Spandau Berlin Germany Berlin is not only the capital of Germany but also the biggest city. Tons of international people live in Berlin and love every bit of it. You can find everything there – from fantastic museums to water sport and great possibilities to meet new people. Berlin welcomes you and we would like to support you on your path to a new career.Currently we are looking for Georgian social media agents in Berlin, Spandau to start immediatelyYour Job:You will be working for a famous social media platform in Spandau, BerlinIt will be your duties to check out reported content in GeorgianIn the beginning you will verify profiles, justify whether things are related to hate speech, racism or even identity theftLater on you may also check videos and chats or help suicidal usersYou are fluent in Georgian and EnglishAt best you are already living in Berlin and could start within a short timeYou have a valid working permit or possess a European IDSocial media marketing is one of your interests and you are motivated and reliableYou will be placed into an international and laidback working environment in BerlinFlat hierarchies and many opportunities to start a careerThe company is easily reachable via subwayYou will be supported by our competent team 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English Georgian Latvian social media agents wanted ASAP in Berlin Thu, 20 Jul 2017 23:00:02 CEST 72279 http://www.europelanguagejobs.com/jobs/agent/latvian-social-media-agents-wanted-asap-in-berlin-72279.html Gi Group Spandau Berlin Germany Berlin is not only the capital of Germany but also the biggest city. Tons of international people live in Berlin and love every bit of it. You can find everything there – from fantastic museums to water sport and great possibilities to meet new people. Berlin welcomes you and we would like to support you on your path to a new career.Currently we are looking for Latvian social media agents in Berlin, Spandau to start immediatelyYour Job:You will be working for a famous social media platform in Spandau, BerlinIt will be your duties to check out reported content in LatvianIn the beginning you will verify profiles, justify whether things are related to hate speech, racism or even identity theftLater on you may also check videos and chats or help suicidal usersYou are fluent in Latvian and EnglishAt best you are already living in Berlin and could start within a short timeYou have a valid working permit or possess a European IDSocial media marketing is one of your interests and you are motivated and reliableYou will be placed into an international and laidback working environment in BerlinFlat hierarchies and many opportunities to start a careerThe company is easily reachable via subwayYou will be supported by our competent team 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English Latvian Lithuanian Social Media Agent Wanted ASAP in Berlin Thu, 20 Jul 2017 23:00:02 CEST 72290 http://www.europelanguagejobs.com/jobs/agent/lithuanian-social-media-agent-wanted-asap-in-berlin-72290.html Gi Group Berlin Berlin Germany Berlin is not only the capital of Germany but also the biggest city. Tons of international people live in Berlin and love every bit of it. You can find everything there – from fantastic museums to water sport and great possibilities to meet new people. Berlin welcomes you and we would like to support you on your path to a new career.Currently we are looking for Lithuanian social media agents in Berlin, Spandau to start immediatelyYour Job:You will be working for a famous social media platform in Spandau, BerlinIt will be your duties to check out reported content in LithuanianIn the beginning you will verify profiles, justify whether things are related to hate speech, racism or even identity theftLater on you may also check videos and chats or help suicidal usersYou are fluent in Lithuanian and EnglishAt best you are already living in Berlin and could start within a short timeYou have a valid working permit or possess a European IDSocial media marketing is one of your interests and you are motivated and reliableYou will be placed into an international and laidback working environment in BerlinFlat hierarchies and many opportunities to start a careerThe company is easily reachable via subwayYou will be supported by our competent team 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English Lithuanian American-English Speakers Needed in Athens! Lots of Benefits Thu, 20 Jul 2017 23:00:02 CEST 72311 http://www.europelanguagejobs.com/jobs/agent/american-english-speakers-needed-in-athens-lots-of-benefits-72311.html Teleperformance Hellas Athens Attica Greece Teleperformance Greece, awarded as a Best Working Place for 2017, is looking for passionate American-English Speaking Representatives to join our big International Company. One of the most innovative brand for online storage collaborate with us in order to provide excellent customer services to thousands of existing clients around the world!Key Responsibilities:To receive E mails, Chats and Inbound Calls from existing consumers requiring product support in American-English.To identify customers’ needs and providing permanent resolution.To communicate clearly with all consumers.To manage, effectively and efficiently, length of calls ensuring minimum consumer inconvenience.Supporting 35 languages and with more than 4850 current employees, TP Greece Family is the best choice for the job seeker who has:Excellent command in American-English (Written and Oral skills)Familiarity with Customer Care service role and ability to handle demanding clientsAdvanced typing skillsWillingness to work in a fast paced environmentAvailability to work in rotating & night shifts, on weekends or on HolidaysThis opportunity is for you if you are proficient in American-English, familiar with new technologies and flexible to work in rotating shifts or weekends; apply now and you will be rewarded with:Competitive monthly salaryMonthly performance bonusExtra Payment for Overtime, Sundays and Greek Holidays (+75 %)Extra Payment for night shifts (+25%)2 Extra salaries per year (Christmas – Easter / Summer)Bonus for referring new colleagues20 days annual paid holidayGreat relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free Accommodation/ Real Estate helpSpecial Discounts and Offers for all employeesTraining using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updatedCareer development opportunitiesPension planHealth insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn-House doctor and examination centerLocation easy to reach by Public TransportFree Greek coursesEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English American Speaking Tech Support Roles in Sunny Greece. Thu, 20 Jul 2017 23:00:02 CEST 72312 http://www.europelanguagejobs.com/jobs/agent/american-speaking-tech-support-roles-in-sunny-greece-72312.html Teleperformance Hellas Athens Attica Greece For those who like history, art, culture, and exciting life, Greece is a heaven on earth! You have now the opportunity to work for a company that is a leader in its sector. In a “great value for your money” place with friendly locals.Teleperformance connects the biggest and most respected brands on the planet with their customers and we constantly invest in research and development to get a deeper understanding of customers' behaviors and needs. As one of the world’s larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world.Our mission and values represent how we think and act every day to achieve our main goal: make everyone’s everyday life easier! Our job is to:-Identify and assess customer’s need to achieve satisfaction.-Handle and resolve client’s problems via phone, chatting and emails.-Provide accurate and valid information by using the right tools.-Communicate clearly and gently with all consumers.-Follow communication procedures, guidelines and policies.Teleperformance  is looking for skilled , active listeners and problem solvers to join our team. Our Customer Service Specialists must:-Be fluent in American.-Have developed communication and soft skills.-Have advanced Tech skills.-Be capable of handling stressful situations and demanding clients.Do you want to be part of a company that motivates you to learn and grow?This is a company that inspires! We know that happy employees make the difference, so we never stop to create opportunities and values for our people. Excellent monthly salary (More than twice a Greek speaker is earning nowadays)Monthly performance bonus.Extra Payment for Overtime, Sundays and Greek Holidays2 Extra salaries per year (Christmas – Easter – Summer )Bonus for referring new colleagues20 days annual paid holidayGreat relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free Accommodation/ Real Estate Agency helpSpecial Discounts and Offers for all employeesTraining using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updatedCareer development opportunitiesPension planHealth insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn-House doctor and examination centerLocation easy to reach by Public TransportFree Greek coursesEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Spanish Speaker? New Tech Support Roles for you in Greece! Thu, 20 Jul 2017 23:00:02 CEST 72313 http://www.europelanguagejobs.com/jobs/agent/spanish-speaker-new-tech-support-roles-for-you-in-greece-72313.html Teleperformance Hellas Athens Attica Greece A Quality Management Certified Company, which in 2017 was once more recognized as a Best WorkPlace in Greece, operates today out of 3 Multilingual Hubs in Athens with a combined capacity of 5,100+ agent workstations; supporting major Multinational Clients in the: Automotive, Consumer Electronics, Fast Moving Consumer Goods, Financial, Healthcare, Insurance, Retail &a