Europe Language Jobs | Multilingual Offers http://www.europelanguagejobs.com Sun, 30 Apr 2017 11:00:37 +0200 Order management role with Czech, Hebrew or Dutch Sun, 30 Apr 2017 08:57:48 CEST 66712 http://www.europelanguagejobs.com/jobs/customer-service/order-management-role-with-czech-hebrew-or-dutch-66712.html DK Global Recruitment Bucharest Bucharest Romania DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.ResponsibilitiesManagement of all incoming requests / ordersAddressing all written / verbal requests and complaints received from the CustomerProcess improvements proposals / implementationManages Customer relationship through providing daily operational supportCommunicates all relevant information and ensures Customer satisfaction regarding the activities in scopeKeeps Customer informed of progress at all stagesProcesses all the order management requests in a timely manner and according to the Customer's instructions / proceduresFluency in Czech/Dutch/HebrewComputer literacy (MS Office, Internet, ticketing systems)Good communication skills (both written and verbal)Strong analytical skills with an ability to solve a problem and track the resolution processRigorous and accurate working styleBasic domain knowledgePrevious experience in Customer relations management / order management / supply chain / logistics would represent an advantageAvailability for night shftsExcellent salary packageFlight ticket provided2 weeks accommodation in hotelMeal VouchersChristmas BonusDental plan (partial reimbursement )Optical plan (partial reimbursement )Sport activities (partial reimbursement )Opportunity to work in a young and dynamic environmentOpportunity to grow in the organizationAccess to internal training , both for career and individual developmentWhy use Recruitment AgencyYou are given extra support in preparing for interviewsYou have a contact person who gives you all the details of the jobYou can ask for your application feedback anytime via email or phoneYou don’t have to face the situation where company do not reply to you for days.All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Romania/Bucharest Language/English Dutch Czech Hebrew Italian or Polish speaking jobs in Athens , Greece Sun, 30 Apr 2017 08:55:35 CEST 66711 http://www.europelanguagejobs.com/jobs/agent/italian-or-polish-speaking-jobs-in-athens-greece-66711.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities•    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor•    Fluent or Native level Italian or Polish language•    Customer Care Oriented•    Good technical skills and familiar with new technologies•    Very good knowledge of computers •    Previous experience would be an advantage•    Willing to relocate to Athens, Greece•    Enjoy talking with people by phone and emails •    Able to work in fast- pace and competitive atmosphere  •    Taxi transfer from the airport•    Flight ticket provided•    2 weeks free hotel accommodation (breakfast included)•    Free Greek language courses•    Extra paid if you work on Sundays, on Greek Holidays or Overtime•    2 extra full salaries paid per year•    Training provided (paid)•    International working environment•    On-site canteen (discounts for employees)•    Welcome eventWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.  Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Italian Polish French + Italian or Spanish speaker wanted in our team Sun, 30 Apr 2017 08:43:49 CEST 66710 http://www.europelanguagejobs.com/jobs/customer-service/french-italian-or-spanish-speaker-wanted-in-our-team-66710.html DK Global Recruitment Munster Germany DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Responsibilities•    B2B Customer Service Inbound calls, emails and chat•    Respond to general products questions and provide problem resolution•    Follow up KPI and other standard procedures •    Fluent French+Italian/Spanish and English( near-native level in French and Spanish both or in French and Italian both)•    Strong technical and research skills•    Excellent verbal and written communication skills•    Strong problem solving and troubleshooting skills •    Very good basic salary•    Integration with an international team in a multicultural environment•    Intensive induction period and product training from the outset•    Great career opportunities•    830 € or 4 weeks hotel accommodation as relocation•    Corporate healthcare management (medical check-ups, vaccinations etc.)•    Support to ensure a smooth beginning at the company•    Performance based variable commission and company profit sharing•    Various discounts and cafeteria in the companyWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.  Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Germany/ Language/Spanish English French Italian Dutch, Swedish or Norwegian jobs in Germany - B2B Sun, 30 Apr 2017 08:41:01 CEST 66709 http://www.europelanguagejobs.com/jobs/customer-service/dutch-swedish-or-norwegian-jobs-in-germany-b2b-66709.html DK Global Recruitment Munster Germany DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.ResponsibilitiesB2B Customer Service Inbound calls, emails and chatRespond to general products questions and provide problem resolutionFollow up KPI and other standard procedures•    Fluent Swedish/Norvegian or Dutch and good English•    Strong technical and research skills•    Excellent verbal and written communication skills•    Strong problem solving and troubleshooting skills •    Very good basic salary•    Integration with an international team in a multicultural environment•    Intensive induction period and product training from the outset•    Great career opportunities•    830 € or 4 weeks hotel accommodation as relocation•    Corporate healthcare management (medical check-ups, vaccinations etc.)•    Support to ensure a smooth beginning at the company•    Performance based variable commission and company profit sharing•    Various discounts and cafeteria in the companyWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All are services to job seekers are free of charge. We also offer bonus scheme to candidates.  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Germany/ Language/English Dutch Norwegian Swedish Hebrew speaker? Take this opportunity to relocate to Greece Sun, 30 Apr 2017 08:38:26 CEST 66708 http://www.europelanguagejobs.com/jobs/customer-service/hebrew-speaker-take-this-opportunity-to-relocate-to-greece-66708.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Responsibilities• Solving customers queries by phone or emails• Provide excellent level of customer services• Maintain strong professional relationships with all clients and customers• Reporting to team managers or team supervisor • Fluent or Native level Hebrew language• Customer Care Oriented• Good technical skills and familiar with new technologies• Very good knowledge of computers• Previous experience would be an advantage• Willing to relocate to Athens, Greece• Enjoy talking with people by phone and emails• Able to work in fast- pace and competitive atmosphere • Visa assistance• Flight ticket provided• Taxi transfer from the airport• 2 weeks free hotel accommodation (breakfast included)• Free Greek language courses• Up to 200€ monthly work performance bonus• 150€ monthly accommodation bonus• 100€ in vouchers upon training completion• 300€ in vouchers after 3 months of cooperation• 400€ in vouchers after 7 months of cooperation• Extra paid if you work on Sundays, on Greek Holidays or Overtime• 2 extra full salaries paid per year• Training provided (paid)• International working environment• On-site canteen (discounts for employees)• Welcome eventWhy use Recruitment Agency• You are given extra support in preparing for interviews• You have a contact person who gives you all the details of the job• You can ask for your application feedback anytime via email or phone• You don’t have to face the situation where company do not reply to you for days.• All our services to job seekers are free of charge. We also offer bonus scheme to candidates.  Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Hebrew New project for Dutch speakers in Greece - Apply now! Sun, 30 Apr 2017 08:36:56 CEST 66707 http://www.europelanguagejobs.com/jobs/customer-service/new-project-for-dutch-speakers-in-greece-apply-now-66707.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Responsibilities•    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor•    Fluent or Native level Dutch language•    Customer Care Oriented•    Good technical skills and familiar with new technologies•    Very good knowledge of computers •    Previous experience would be an advantage•    Willing to relocate to Athens, Greece•    Enjoy talking with people by phone and emails •    Able to work in fast- pace and competitive atmosphere  •    Taxi transfer from the airport•    Flight ticket provided•    2 weeks free hotel accommodation (breakfast included)•    Free Greek language courses•    Extra paid if you work on Sundays, on Greek Holidays or Overtime•    2 extra full salaries paid per year•    Training provided (paid)•    International working environment•    On-site canteen (discounts for employees)•    Welcome eventWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.  Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Dutch Swedish, Danish, Norwegian speaking jobs in Greece Sun, 30 Apr 2017 08:34:40 CEST 66706 http://www.europelanguagejobs.com/jobs/agent/swedish-danish-norwegian-speaking-jobs-in-greece-66706.html DK Global Recruitment Athens Attica Greece •    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor•    Fluent or Native level for Danish, Swedish or Norwegian language•    Customer Care Oriented•    Good technical skills and familiar with new technologies•    Very good knowledge of computers •    Previous experience would be an advantage•    Willing to relocate to Athens, Greece•    Enjoy talking with people by phone and emails •    Able to work in fast- pace and competitive atmosphere  •    Taxi transfer from the airport•    Flight ticket provided•    2 weeks free hotel accommodation (breakfast included)•    Free Greek language courses•    Extra paid if you work on Sundays, on Greek Holidays or Overtime•    2 extra full salaries paid per year•    Training provided (paid)•    International working environment•    On-site canteen (discounts for employees)•    Welcome eventWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.   Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Danish Norwegian Swedish German speaking vacancies in beautiful Athens - CS area Sun, 30 Apr 2017 08:32:06 CEST 66705 http://www.europelanguagejobs.com/jobs/customer-service/german-speaking-vacancies-in-beautiful-athens-cs-area-66705.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities•    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor•    Fluent or Native level German language•    Customer Care Oriented•    Good technical skills and familiar with new technologies•    Very good knowledge of computers •    Previous experience would be an advantage•    Willing to relocate to Athens, Greece•    Enjoy talking with people by phone and emails •    Able to work in fast- pace and competitive atmosphere  •    Taxi transfer from the airport•    Flight ticket provided•    2 weeks free hotel accommodation (breakfast included)•    Free Greek language courses•    Extra paid if you work on Sundays, on Greek Holidays or Overtime•    2 extra full salaries paid per year•    Training provided (paid)•    International working environment•    On-site canteen (discounts for employees)•    Welcome eventWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.  Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English German Local in Greece and fluent in French or English ? Apply here Sun, 30 Apr 2017 08:30:16 CEST 66704 http://www.europelanguagejobs.com/jobs/customer-service/local-in-greece-and-fluent-in-french-or-english-apply-here-66704.html DK Global Recruitment Athens Attica Greece Responsibilities•    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor•    Fluent French or English language  ( C1 level at least )•    Candidate must have European nationality•    Very good  knowledge of computers •    Previous experience would be an advantage•    Enjoy talking with people by phone and emails •    Able to work in fast- pace  and competitive atmosphere  •    Excellent Basic Salary •    Monthly performance bonus•    175% day salary if work on Sunday or Greek holidays •    Overtime paid•    2 extra full salaries paid per year (pro rata)•    Training provided (paid)•    International working environment•    On-site canteen (discounts for employees)•    Welcome eventWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.  18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Greece/Attica Language/English French Guest Care Host Sun, 30 Apr 2017 06:55:40 CEST 66703 http://www.europelanguagejobs.com/jobs/tourism/guest-care-host-66703.html Casa Ellul Valletta Malta Handling reservationsProcessing arrivals and departures in line with company standardsAttending to any guest requests Taking a proactive approach to the front office activities, anticipating potential sales opportunities and any concerns that may ariseHandling breakfast and any other food and beverage services when requiredA friendly and welcoming approachAbility to remain calm during difficult situations or in a very busy environmentThe ability to work unsupervisedExcellent interpersonal skills, including a pleasant telephone mannerGood administrative skills and the ability to use email and booking systemGood team working skillsPrevious customer service experiencePrevious experience in hospitality or diploma in hospitality and tourism will be considered as an assetFluent in verbal and written English Permanent Full-time Tourism Location/Malta/ Language/English Norwegian Reservations Consultant - Amsterdam Sat, 29 Apr 2017 23:16:26 CEST 64974 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-reservations-consultant-amsterdam-64974.html First Place Recruitment Ltd. Amsterdam North Holland Netherlands Norwegian Reservations Consultant - Amsterdam Excellent position for Norwegian speaker in Reservations Customer Service for one of the biggest online Travel & Tourism companies in the world! Who is our client?They’re a worldwide leader in online bookings! No matter if their customers need accommodation for a weekend, longer holidays or even a business trip – they can choose from 300,000 locations they have available worldwide! Guaranteed you know someone that has used their service already and was very happy with it! How do they make their customers happy?Thanks to their Multinational Customer Service Team, working to the highest customer satisfaction standards! At the moment, for their site in Amsterdam, they are looking to hire Norwegian Speaking Customer Service Agents. If you want to develop a career in Customer Service or Travel & Tourism Industry (or both!), you should definitely apply for this job! Customer Service Advisor for Norwegian market:As a Norwegian Customer Service Consultant you will be in touch with the customers via phone/ email regarding the details of their bookings, for example issues with the online service, changes in the reservations, payment issues, etc.Who are they looking for?- fluent English and Norwegian speaker;- excellent communication and interpersonal skills;- quality focused;- perfect time management skills and ability to work under pressure;- good problem-solving skills;- ability to work effectively on a team. ***Please note, that in order to apply for this position you need to be eligible to work in the Netherlands***What’s on offer?- competitive basic salary;- various bonuses – performance, holiday, travel, etc.;- generous relocation package (for the candidates relocating from abroad);- flexible shift allowance;- 26 days paid holidays;- excellent initial training (fully paid).If you’re already interested in applying for the position or would like to hear more details about it, please submit your CV via the application button below! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Netherlands/North Holland Language/Norwegian Danish Reservations Consultant - Amsterdam Sat, 29 Apr 2017 23:16:13 CEST 64448 http://www.europelanguagejobs.com/jobs/customer-service/danish-reservations-consultant-amsterdam-64448.html First Place Recruitment Ltd. Amsterdam North Holland Netherlands Danish Reservations Consultant - Amsterdam Excellent position for Danish speaker in Reservations Customer Service for one of the biggest online Travel & Tourism companies in the world! Who is our client?They’re a worldwide leader in online bookings! No matter if their customers need accommodation for a weekend, longer holidays or even a business trip – they can choose from 300,000 locations they have available worldwide! Guaranteed you know someone that has used their service already and was very happy with it! How do they make their customers happy?Thanks to their Multinational Customer Service Team, working to the highest customer satisfaction standards! At the moment, for their site in Amsterdam, they are looking to hire Danish Speaking Customer Service Agents. If you want to develop a career in Customer Service or Travel & Tourism Industry (or both!), you should definitely apply for this job! Customer Service Advisor for Danish market:As a Danish Customer Service Consultant you will be in touch with the customers via phone/ email regarding the details of their bookings, for example issues with the online service, changes in the reservations, payment issues, etc.Who are they looking for?- fluent English and Danish speaker;- excellent communication and interpersonal skills;- quality focused;- perfect time management skills and ability to work under pressure;- good problem-solving skills;- ability to work effectively on a team. ***Please note, that in order to apply for this position you need to be eligible to work in the Netherlands***What’s on offer?- competitive basic salary;- various bonuses – performance, holiday, travel, etc.;- generous relocation package (for the candidates relocating from abroad);- flexible shift allowance;- 26 days paid holidays;- excellent initial training (fully paid). If you’re already interested in applying for the position or would like to hear more details about it, please submit your CV via the application button below! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Netherlands/North Holland Language/Danish French Customer Relations Executive (Gaming) - Malta Sat, 29 Apr 2017 23:16:09 CEST 64429 http://www.europelanguagejobs.com/jobs/customer-service/french-customer-relations-executive-gaming-malta-64429.html First Place Recruitment Ltd. Sliema Central Region Malta French Customer Relations Executive (Gaming Industry) - Malta Excellent opportunity for an experienced, French speaking Customer Service Advisor, looking to use their experience in a challenging position within Gaming Industry, combining CRM with Marketing and PR as well! Our client has been present on Betting & Gaming market for over 50 years, recently focusing on and developing rapidly within Online Gaming industry as well. They’re well known for the excellent quality and reputation, confirmed by prestigious industry awards and also for their involvement in Responsible Gaming idea. For their office in Malta, they are looking for French Customer Relations Executive, who will be acting as a Coordinator for the Customer Satisfaction & Retention field.The responsibilities of the role include:- Coordinating Campaigns and Promotions for regular and VIP customers.- Customer and Marketing Communications.- Creating reports and analysis regarding the performance of the campaigns.- Involvement in the process improvement based on customers’ feedback.- Coordinating and attending VIP events.- Preparing data, reports, analysis and translations.What are the requirements?- Fluency in French and English (spoken and written)- Previous experience in CRM function in similar environment- Experience in online Support/ Customer Service/ Telemarketing/ Call Centre- Very strong communication and interpersonal skills- Good PC/ technology skills- Excellent organisational skills and ability to multitask- Ability to work on a team- Positive and professional attitudeOn Offer:- Competitive basic salary- Great relocation package (for the candidates relocating from abroad)- Private medical insurance- Free drinks and snacks on Fridays- Excellent career development support  If you would like to apply for the position, please send us your CV asap via the application button. If your profile is suitable for the position, we will definitely be in touch! 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Malta/Central Region Language/French Junior Customer Service roles in Tourism (Norwegian) Sat, 29 Apr 2017 23:16:06 CEST 64438 http://www.europelanguagejobs.com/jobs/customer-service/junior-customer-service-roles-in-tourism-norwegian-64438.html First Place Recruitment Ltd. London London United Kingdom Junior Customer Service roles in Tourism for Norwegian Speakers - London! Looking for experience in Customer Service/ Travel & Tourism? Fluent in Norwegian and English? Available right away? Work as Customer Service Specialist for one of the most popular Online Reservations Companies! Our client:- worldwide leader in online bookings,- over 90 offices around the world,- almost 5,000 people working for them,- they offer almost 300,000 locations,- they’re constantly developing their multinational customer support team in order to provide the highest standard of service to their customers and clients! At the moment they are looking for several multilingual specialists to join their team, including Norwegian Speakers! Job’s location: London The position – Customer Service Representative with Norwegian:As Customer Service Representative you will be dealing with INCOMING customers’ calls regarding the details of their reservations, any changes in their plans, special requests, complaints, etc. THERE IS NO SALES/ BUSINESS DEVELOPMENT COLD-CALLING involved!Ideal Candidate:- fluent Norwegian Speaker;- excellent English;- eligible to work within the UK (OBLIGATORY);- perfect communication skills;- good team-player;- passionate about Travel and Tourism industry.The package:- excellent starting salary;- generous relocation package;- shift and weekend work allowance;- quarterly bonus (performance-related);- initial training – PAID;- multinational working environment; Travelling is your hobby? Can organise a trip for yourself and your friends? Enjoy it? Why not making it your job? Simply send your CV via the application button below. Looking forward to hearing from you! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/London Language/Norwegian Arabic Customer Service & Reservations Consultant – France Sat, 29 Apr 2017 23:16:01 CEST 65531 http://www.europelanguagejobs.com/jobs/agent/arabic-customer-service-reservations-consultant-france-65531.html First Place Recruitment Ltd. Lille Nord France Arabic Customer Service & Reservations Consultant – France LOOKING TO START AND DEVELOP A CAREER IN CUSTOMER SERVICE AND TRAVEL & TOURISM INDUSTRY?Our client is a worldwide leader in online accommodation booking, offering over 300,000 locations to the customers all around the world! They’re constantly developing their multilingual Customer Support Team in order to provide their customers with the highest levels of service and make their travelling experience as smooth and easy as possible! WANT CUSTOMER SERVICE AND NOT SALES?Perfect! The roles we have available are Customer Service only – you will be providing Arabic speaking customers with support on their bookings via phone and email (no cold calling, no business development, no sales involved at all!).WHAT ARE THEY EXPECTING FROM THE CANDIDATES?They are simply looking for people who are motivated to develop a career in Customer Service and Travel & Tourism industry. You need to be very good in communicating with people, have positive attitude, have willingness to be helping the customers with any inquiries they might have. Also, as you will be working on a team, they need you to be co-operative and happy to share your knowledge and experience with your co-workers.***In order to apply for this position, you need to be eligible to work in France (French work permit necessary)!***LOOKING FOR A GOOD PACKAGE?You’ll get an attractive basic salary, performance-related bonus, salary reviews, fully paid training and many more benefits! WHAT SHOULD YOU DO NOW?Simply send us your CV via the application button below and we’ll take it from there!  18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/France/Nord Language/Arabic Dutch Customer Service Consultants – Edinburgh, UK Sat, 29 Apr 2017 23:15:57 CEST 64979 http://www.europelanguagejobs.com/jobs/customer-service/dutch-customer-service-consultants-edinburgh-uk-64979.html First Place Recruitment Ltd. Edinburgh Scotland South United Kingdom Dutch Customer Service Consultants – Edinburgh, UK New job opportunities available for Dutch Speakers in Edinburgh! If you have people-facing experience, excellent communication skills and looking to develop a long-term career in Customer Service field, you should definitely apply for those positions! Our client:Our client is a Global Leader in providing Customer Contact Management Solutions and Services and one of the biggest Outsources in the world! Their Clients are one of the largest and well-established Brands in the fields of: IT & Multimedia, Financial Services, Healthcare, Technology, Retail, Leisure. The Company has over 80 locations in 20 countries and one of their fastest developing locations is their office in Edinburgh. They have a modern and comfortable office there, with various facilities available for their employees: quiet rooms, Internet café, canteen, fresh sandwich & salads service, free coffee/ tea service and many more! They’re looking for positive and open-minded team-players who enjoy working with customers and providing them with any support they might require. The Role: Dutch Customer Service Advisor (various projects):- Taking Inbound calls from Dutch and/ or English speaking Customers.- Contacting Customers via email/ dealing with correspondence.- Solving various issues for the Customers: queries, questions & complaints.- Logging calls on the CRM database.Candidates profile:- fluent Dutch, with excellent English;- interest and/ or experience in customer service;- excellent communication and interpersonal skills;- strong organisation and multitasking skills;- team-player- ability to work in fast-paced working environment.Benefits:- Excellent Relocation Package! (For candidates relocating from abroad)- Life Assurance & Pension- Health Care discounted packages- Shopping vouchers and Employee’s Purchase Scheme- Generous Education Assistance- Modern offices with leisure areas for the employees. This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Scotland South Language/Dutch German Customer Service & Reservations Consultant – France Sat, 29 Apr 2017 23:15:52 CEST 64976 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-service-reservations-consultant-france-64976.html First Place Recruitment Ltd. Lille Nord France German Customer Service & Reservations Consultant – France LOOKING TO START AND DEVELOP A CAREER IN CUSTOMER SERVICE AND TRAVEL & TOURISM INDUSTRY?Our client is a worldwide leader in online accommodation booking, offering over 300,000 locations to the customers all around the world! They’re constantly developing their multilingual Customer Support Team in order to provide their customers with the highest levels of service and make their travelling experience as smooth and easy as possible! WANT CUSTOMER SERVICE AND NOT SALES?Perfect! The roles we have available are Customer Service only – you will be providing German speaking customers with support on their bookings via phone and email (no cold calling, no business development, no sales involved at all!).WHAT ARE THEY EXPECTING FROM THE CANDIDATES?They are simply looking for people who are motivated to develop a career in Customer Service and Travel & Tourism industry. You need to be very good in communicating with people, have positive attitude, have willingness to be helping the customers with any inquiries they might have. Also, as you will be working on a team, they need you to be co-operative and happy to share your knowledge and experience with your co-workers.***In order to apply for this position, you need to be eligible to work in France (French work permit necessary)!***THINKING ABOUT THE RELOCATION BUT NOT SURE HOW TO ORGANISE IT?With the positions we have on offer you will be provided with a comprehensive relocation package – the company will take care of your flights, initial accommodation, as well as will give you all the support with settling down in France, where their office is based. LOOKING FOR A GOOD PACKAGE?You’ll get an attractive basic salary, performance-related bonus, salary reviews, fully paid training and many more benefits! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/France/Nord Language/German Swedish Customer Service & Reservations Consultant – France Sat, 29 Apr 2017 23:15:47 CEST 64975 http://www.europelanguagejobs.com/jobs/customer-service/swedish-customer-service-reservations-consultant-france-64975.html First Place Recruitment Ltd. Lille Nord France Swedish Customer Service & Reservations Consultant – France LOOKING TO START AND DEVELOP A CAREER IN CUSTOMER SERVICE AND TRAVEL & TOURISM INDUSTRY?Our client is a worldwide leader in online accommodation booking, offering over 300,000 locations to the customers all around the world! They’re constantly developing their multilingual Customer Support Team in order to provide their customers with the highest levels of service and make their travelling experience as smooth and easy as possible! WANT CUSTOMER SERVICE AND NOT SALES?Perfect! The roles we have available are Customer Service only – you will be providing Swedish speaking customers with support on their bookings via phone and email (no cold calling, no business development, no sales involved at all!).WHAT ARE THEY EXPECTING FROM THE CANDIDATES?They are simply looking for people who are motivated to develop a career in Customer Service and Travel & Tourism industry. You need to be very good in communicating with people, have positive attitude, have willingness to be helping the customers with any inquiries they might have. Also, as you will be working on a team, they need you to be co-operative and happy to share your knowledge and experience with your co-workers. ***In order to apply for this position, you need to be eligible to work in France (French work permit necessary)!***THINKING ABOUT THE RELOCATION BUT NOT SURE HOW TO ORGANISE IT?With the positions we have on offer you will be provided with a comprehensive relocation package – the company will take care of your flights, initial accommodation, as well as will give you all the support with settling down in France, where their office is based. LOOKING FOR A GOOD PACKAGE?You’ll get an attractive basic salary, performance-related bonus, salary reviews, fully paid training and many more benefits! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/France/Nord Language/Swedish Swedish Customer Service Consultants – Edinburgh, UK Sat, 29 Apr 2017 23:15:40 CEST 64973 http://www.europelanguagejobs.com/jobs/customer-service/swedish-customer-service-consultants-edinburgh-uk-64973.html First Place Recruitment Ltd. Edinburgh Scotland South United Kingdom Swedish Customer Service Consultants – Edinburgh, UK New job opportunities available for Swedish Speakers in Edinburgh! If you have people-facing experience, excellent communication skills and looking to develop a long-term career in Customer Service field, you should definitely apply for those positions! Our client:Our client is a Global Leader in providing Customer Contact Management Solutions and Services and one of the biggest Outsources in the world! Their Clients are one of the largest and well-established Brands in the fields of: IT & Multimedia, Financial Services, Healthcare, Technology, Retail, Leisure. The Company has over 80 locations in 20 countries and one of their fastest developing locations is their office in Edinburgh. They have a modern and comfortable office there, with various facilities available for their employees: quiet rooms, Internet café, canteen, fresh sandwich & salads service, free coffee/ tea service and many more! They’re looking for positive and open-minded team-players who enjoy working with customers and providing them with any support they might require. The Role: Swedish Customer Service Advisor (various projects):- Taking Inbound calls from Swedish and/ or English speaking Customers.- Contacting Customers via email/ dealing with correspondence.- Solving various issues for the Customers: queries, questions & complaints.- Logging calls on the CRM database.Candidates profile:- fluent Swedish, with excellent English;- interest and/ or experience in customer service;- excellent communication and interpersonal skills;- strong organisation and multitasking skills;- team-player- ability to work in fast-paced working environment.Benefits:- Excellent Relocation Package! (For candidates relocating from abroad)- Life Assurance & Pension- Health Care discounted packages- Shopping vouchers and Employee’s Purchase Scheme- Generous Education Assistance- Modern offices with leisure areas for the employees.This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Scotland South Language/Swedish German Customer Service Consultants – Edinburgh, UK Sat, 29 Apr 2017 23:15:35 CEST 64972 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-service-consultants-edinburgh-uk-64972.html First Place Recruitment Ltd. Edinburgh Scotland South United Kingdom German Customer Service Consultants – Edinburgh, UK New job opportunities available for German Speakers in Edinburgh! If you have people-facing experience, excellent communication skills and looking to develop a long-term career in Customer Service field, you should definitely apply for those positions! Our client:Our client is a Global Leader in providing Customer Contact Management Solutions and Services and one of the biggest Outsources in the world! Their Clients are one of the largest and well-established Brands in the fields of: IT & Multimedia, Financial Services, Healthcare, Technology, Retail, Leisure. The Company has over 80 locations in 20 countries and one of their fastest developing locations is their office in Edinburgh. They have a modern and comfortable office there, with various facilities available for their employees: quiet rooms, Internet café, canteen, fresh sandwich & salads service, free coffee/ tea service and many more! They’re looking for positive and open-minded team-players who enjoy working with customers and providing them with any support they might require. The Role: German Customer Service Advisor (various projects):- Taking Inbound calls from German and/ or English speaking Customers.- Contacting Customers via email/ dealing with correspondence.- Solving various issues for the Customers: queries, questions & complaints.- Logging calls on the CRM database.Candidates profile:- fluent German, with excellent English;- interest and/ or experience in customer service;- excellent communication and interpersonal skills;- strong organisation and multitasking skills;- team-player- ability to work in fast-paced working environment.Benefits:- Excellent Relocation Package! (For candidates relocating from abroad)- Life Assurance & Pension- Health Care discounted packages- Shopping vouchers and Employee’s Purchase Scheme- Generous Education Assistance- Modern offices with leisure areas for the employees. This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below.  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Scotland South Language/German Danish Customer Service Consultants – Edinburgh, UK Sat, 29 Apr 2017 23:15:30 CEST 64971 http://www.europelanguagejobs.com/jobs/customer-service/danish-customer-service-consultants-edinburgh-uk-64971.html First Place Recruitment Ltd. Edinburgh Scotland South United Kingdom Danish Customer Service Consultants – Edinburgh, UK New job opportunities available for Danish Speakers in Edinburgh! If you have people-facing experience, excellent communication skills and looking to develop a long-term career in Customer Service field, you should definitely apply for those positions! Our client:Our client is a Global Leader in providing Customer Contact Management Solutions and Services and one of the biggest Outsources in the world! Their Clients are one of the largest and well-established Brands in the fields of: IT & Multimedia, Financial Services, Healthcare, Technology, Retail, Leisure. The Company has over 80 locations in 20 countries and one of their fastest developing locations is their office in Edinburgh. They have a modern and comfortable office there, with various facilities available for their employees: quiet rooms, Internet café, canteen, fresh sandwich & salads service, free coffee/ tea service and many more! They’re looking for positive and open-minded team-players who enjoy working with customers and providing them with any support they might require. The Role: Danish Customer Service Advisor (various projects):- Taking Inbound calls from Danish and/ or English speaking Customers.- Contacting Customers via email/ dealing with correspondence.- Solving various issues for the Customers: queries, questions & complaints.- Logging calls on the CRM database.Candidates profile:- fluent Danish, with excellent English;- interest and/ or experience in customer service;- excellent communication and interpersonal skills;- strong organisation and multitasking skills;- team-player- ability to work in fast-paced working environment.Benefits:- Excellent Relocation Package! (For candidates relocating from abroad)- Life Assurance & Pension- Health Care discounted packages- Shopping vouchers and Employee’s Purchase Scheme- Generous Education Assistance- Modern offices with leisure areas for the employees.This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Scotland South Language/Danish German Reservations Consultant - Amsterdam Sat, 29 Apr 2017 23:15:19 CEST 64445 http://www.europelanguagejobs.com/jobs/customer-service/german-reservations-consultant-amsterdam-64445.html First Place Recruitment Ltd. Amsterdam North Holland Netherlands German Reservations Consultant - Amsterdam Excellent position for German speaker in Reservations Customer Service for one of the biggest online Travel & Tourism companies in the world! Who is our client?They’re a worldwide leader in online bookings! No matter if their customers need accommodation for a weekend, longer holidays or even a business trip – they can choose from 300,000 locations they have available worldwide! Guaranteed you know someone that has used their service already and was very happy with it! How do they make their customers happy?Thanks to their Multinational Customer Service Team, working to the highest customer satisfaction standards! At the moment, for their site in Amsterdam, they are looking to hire German Speaking Customer Service Agents. If you want to develop a career in Customer Service or Travel & Tourism Industry (or both!), you should definitely apply for this job! Customer Service Advisor for German market:As a German Customer Service Consultant you will be in touch with the customers via phone/ email regarding the details of their bookings, for example issues with the online service, changes in the reservations, payment issues, etc.Who are they looking for?- fluent English and German speaker;- excellent communication and interpersonal skills;- quality focused;- perfect time management skills and ability to work under pressure;- good problem-solving skills;- ability to work effectively on a team. ***Please note, that in order to apply for this position you need to be eligible to work in the Netherlands***What’s on offer?- competitive basic salary;- various bonuses – performance, holiday, travel, etc.;- generous relocation package (for the candidates relocating from abroad);- flexible shift allowance;- 26 days paid holidays;- excellent initial training (fully paid). If you’re already interested in applying for the position or would like to hear more details about it, please submit your CV via the application button below! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Netherlands/North Holland Language/German Finnish Customer Service Consultants – Edinburgh, UK Sat, 29 Apr 2017 23:15:15 CEST 64450 http://www.europelanguagejobs.com/jobs/customer-service/finnish-customer-service-consultants-edinburgh-uk-64450.html First Place Recruitment Ltd. Edinburgh Scotland South United Kingdom Finnish Customer Service Consultants – Edinburgh, UK New job opportunities available for Finnish Speakers in Edinburgh! If you have people-facing experience, excellent communication skills and looking to develop a long-term career in Customer Service field, you should definitely apply for those positions! Our client:Our client is a Global Leader in providing Customer Contact Management Solutions and Services and one of the biggest Outsources in the world! Their Clients are one of the largest and well-established Brands in the fields of: IT & Multimedia, Financial Services, Healthcare, Technology, Retail, Leisure. The Company has over 80 locations in 20 countries and one of their fastest developing locations is their office in Edinburgh. They have a modern and comfortable office there, with various facilities available for their employees: quiet rooms, Internet café, canteen, fresh sandwich & salads service, free coffee/ tea service and many more! They’re looking for positive and open-minded team-players who enjoy working with customers and providing them with any support they might require. The Role: Finnish Customer Service Advisor (various projects):- Taking Inbound calls from Finnish and/ or English speaking Customers.- Contacting Customers via email/ dealing with correspondence.- Solving various issues for the Customers: queries, questions & complaints.- Logging calls on the CRM database.Candidates profile:- fluent Finnish, with excellent English;- interest and/ or experience in customer service;- excellent communication and interpersonal skills;- strong organisation and multitasking skills;- team-player- ability to work in fast-paced working environment.Benefits:- Excellent Relocation Package! (For candidates relocating from abroad)- Life Assurance & Pension- Health Care discounted packages- Shopping vouchers and Employee’s Purchase Scheme- Generous Education Assistance- Modern offices with leisure areas for the employees. This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Scotland South Language/Finnish Norwegian Customer Service Consultants – Edinburgh, UK Sat, 29 Apr 2017 23:15:10 CEST 64452 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-customer-service-consultants-edinburgh-uk-64452.html First Place Recruitment Ltd. Edinburgh Scotland South United Kingdom Norwegian Customer Service Consultants – Edinburgh, UK New job opportunities available for Norwegian Speakers in Edinburgh! If you have people-facing experience, excellent communication skills and looking to develop a long-term career in Customer Service field, you should definitely apply for those positions! Our client:Our client is a Global Leader in providing Customer Contact Management Solutions and Services and one of the biggest Outsources in the world! Their Clients are one of the largest and well-established Brands in the fields of: IT & Multimedia, Financial Services, Healthcare, Technology, Retail, Leisure. The Company has over 80 locations in 20 countries and one of their fastest developing locations is their office in Edinburgh. They have a modern and comfortable office there, with various facilities available for their employees: quiet rooms, Internet café, canteen, fresh sandwich & salads service, free coffee/ tea service and many more! They’re looking for positive and open-minded team-players who enjoy working with customers and providing them with any support they might require. The Role: Norwegian Customer Service Advisor (various projects):- Taking Inbound calls from Norwegian and/ or English speaking Customers.- Contacting Customers via email/ dealing with correspondence.- Solving various issues for the Customers: queries, questions & complaints.- Logging calls on the CRM database.Candidates profile:- fluent Norwegian, with excellent English;- interest and/ or experience in customer service;- excellent communication and interpersonal skills;- strong organisation and multitasking skills;- team-player- ability to work in fast-paced working environment.Benefits:- Excellent Relocation Package! (For candidates relocating from abroad)- Life Assurance & Pension- Health Care discounted packages- Shopping vouchers and Employee’s Purchase Scheme- Generous Education Assistance- Modern offices with leisure areas for the employees.This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below.  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Scotland South Language/Norwegian Ukrainian Customer Service & Reservations Consultant -France Sat, 29 Apr 2017 23:15:06 CEST 64440 http://www.europelanguagejobs.com/jobs/customer-service/ukrainian-customer-service-reservations-consultant-france-64440.html First Place Recruitment Ltd. Lille Nord France Ukrainian Customer Service & Reservations Consultant – France LOOKING TO START AND DEVELOP A CAREER IN CUSTOMER SERVICE AND TRAVEL & TOURISM INDUSTRY?Our client is a worldwide leader in online accommodation booking, offering over 300,000 locations to the customers all around the world! They’re constantly developing their multilingual Customer Support Team in order to provide their customers with the highest levels of service and make their travelling experience as smooth and easy as possible! WANT CUSTOMER SERVICE AND NOT SALES?Perfect! The roles we have available are Customer Service only – you will be providing Ukrainian speaking customers with support on their bookings via phone and email (no cold calling, no business development, no sales involved at all!).WHAT ARE THEY EXPECTING FROM THE CANDIDATES?They are simply looking for people who are motivated to develop a career in Customer Service and Travel & Tourism industry. You need to be very good in communicating with people, have positive attitude, have willingness to be helping the customers with any inquiries they might have. Also, as you will be working on a team, they need you to be co-operative and happy to share your knowledge and experience with your co-workers.LOOKING FOR A GOOD PACKAGE?You’ll get an attractive basic salary, performance-related bonus, salary reviews, fully paid training and many more benefits! WHAT SHOULD YOU DO NOW?Simply send us your CV via the application button below and we’ll take it from there! ***In order to apply for this position, you need to be eligible to work in France (French work permit necessary)!*** 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/France/Nord Language/Ukrainian Norwegian Customer Relations Executive (Gaming) - Malta Sat, 29 Apr 2017 23:15:02 CEST 64430 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-customer-relations-executive-gaming-malta-64430.html First Place Recruitment Ltd. Sliema Central Region Malta Norwegian Customer Relations Executive (Gaming Industry) - Malta Excellent opportunity for an experienced, Norwegian speaking Customer Service Advisor, looking to use their experience in a challenging position within Gaming Industry, combining CRM with Marketing and PR as well! Our client has been present on Betting & Gaming market for over 50 years, recently focusing on and developing rapidly within Online Gaming industry as well. They’re well known for the excellent quality and reputation, confirmed by prestigious industry awards and also for their involvement in Responsible Gaming idea. For their office in Malta, they are looking for Norwegian Customer Relations Executive, who will be acting as a Coordinator for the Customer Satisfaction & Retention field.The responsibilities of the role include:- Coordinating Campaigns and Promotions for regular and VIP customers.- Customer and Marketing Communications.- Creating reports and analysis regarding the performance of the campaigns.- Involvement in the process improvement based on customers’ feedback.- Coordinating and attending VIP events.- Preparing data, reports, analysis and translations.What are the requirements?- Fluency in Norwegian and English (spoken and written)- Previous experience in CRM function in similar environment- Experience in online Support/ Customer Service/ Telemarketing/ Call Centre- Very strong communication and interpersonal skills- Good PC/ technology skills- Excellent organisational skills and ability to multitask- Ability to work on a team- Positive and professional attitudeOn Offer:- Competitive basic salary- Great relocation package (for the candidates relocating from abroad)- Private medical insurance- Free drinks and snacks on Fridays- Excellent career development support  If you would like to apply for the position, please send us your CV asap via the application button. If your profile is suitable for the position, we will definitely be in touch! 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Malta/Central Region Language/Norwegian Finnish Travel & Membership Advisor for Holiday Club! Sat, 29 Apr 2017 23:14:56 CEST 64427 http://www.europelanguagejobs.com/jobs/customer-service/finnish-travel-membership-advisor-for-holiday-club-64427.html First Place Recruitment Ltd. Cork Cork Ireland Travel & Membership Advisor for Holiday Club! (Finnish Speakers) Think you’re really excellent in dealing with people? Have strong communication and interpersonal skills? Fluent in Finnish? Join Multinational Customer Service Team in Ireland! Our Client:International Holiday Club and global leader in Vacation Exchange, with over 3 million members worldwide. As their Reservations Agent you will be supporting them in finding their dream holiday! Responsibilities:- Dealing with Finnish speaking customers via phone/ email- Assisting customers with their reservations- Informing customers about services and products available- Developing existing accounts- Working towards targets and customer satisfaction standards- Maximising all sales opportunities- Delivering the highest quality of customer serviceCandidate profile:- Fluency in Finnish- Motivated and target-driven- Ability to multi-task- Strong team-player- Excellent communication skills- Interest in Travel/ Holidays industry- Customer Service experience is an advantageBenefits:- Competitive basic salary- Attractive commission and bonus structure- Flights and accommodation covered (for the candidates relocating from abroad)- Travel allowances- Excellent facilities: canteen, free parking, etc.- Medical insurance and Pension plan For more details, please submit your application via application button below. 24.000 € - 30.000 € gross / year Permanent Indifferent Customer Service Location/Ireland/Cork Language/Finnish Hebrew Reservations Consultant - Amsterdam Sat, 29 Apr 2017 23:14:47 CEST 65165 http://www.europelanguagejobs.com/jobs/customer-service/hebrew-reservations-consultant-amsterdam-65165.html First Place Recruitment Ltd. Amsterdam North Holland Netherlands Hebrew Reservations Consultant - Amsterdam Excellent position for Hebrew speaker in Reservations Customer Service for one of the biggest online Travel & Tourism companies in the world! Who is our client?They’re a worldwide leader in online bookings! No matter if their customers need accommodation for a weekend, longer holidays or even a business trip – they can choose from 300,000 locations they have available worldwide! Guaranteed you know someone that has used their service already and was very happy with it! How do they make their customers happy?Thanks to their Multinational Customer Service Team, working to the highest customer satisfaction standards! At the moment, for their site in Amsterdam, they are looking to hire Hebrew Speaking Customer Service Agents. If you want to develop a career in Customer Service or Travel & Tourism Industry (or both!), you should definitely apply for this job! Customer Service Advisor for Hebrew market:As a Hebrew Customer Service Consultant you will be in touch with the customers via phone/ email regarding the details of their bookings, for example issues with the online service, changes in the reservations, payment issues, etc.Who are they looking for?- fluent English and Hebrew speaker;- excellent communication and interpersonal skills;- quality focused;- perfect time management skills and ability to work under pressure;- good problem-solving skills;- ability to work effectively on a team. ***Please note, that in order to apply for this position you need to be eligible to work in the Netherlands***What’s on offer?- competitive basic salary;- various bonuses – performance, holiday, travel, etc.;- flexible shift allowance;- 26 days paid holidays;- excellent initial training (fully paid).If you’re already interested in applying for the position or would like to hear more details about it, please submit your CV via the application button below!  24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Netherlands/North Holland Language/Hebrew French Customer Service Consultant Sat, 29 Apr 2017 23:14:44 CEST 65154 http://www.europelanguagejobs.com/jobs/customer-service/french-customer-service-consultant-65154.html First Place Recruitment Ltd. Edinburgh Scotland South United Kingdom French Customer Service Consultant New job opportunity available for French Speakers in Edinburgh! If you have people-facing experience, excellent communication skills and looking to develop a long-term career in Customer Service field, you should definitely apply for this position! Our client:Our client is a Global Leader in providing Customer Contact Management Solutions and Services and one of the biggest Outsources in the world! Their Clients are one of the largest and well-established Brands in the fields of: IT & Multimedia, Financial Services, Healthcare, Technology, Retail, Leisure. The Company has over 80 locations in 20 countries and one of their fastest developing locations is their office in Edinburgh. They have a modern and comfortable office there, with various facilities available for their employees: quiet rooms, Internet café, canteen, fresh sandwich & salads service, free coffee/ tea service and many more! They’re looking for positive and open-minded team-players who enjoy working with customers and providing them with any support they might require. The Role: French Customer Service Advisor:- Taking Inbound calls from French and/ or English speaking Customers.- Contacting Customers via email/ dealing with correspondence.- Solving various issues for the Customers: queries, questions & complaints.- Logging calls on the CRM database.Candidates profile:- fluent French, with excellent English;- interest and/ or experience in customer service;- excellent communication and interpersonal skills;- strong organisation and multitasking skills;- team-player- ability to work in fast-paced working environment.Benefits:- Life Assurance & Pension- Health Care discounted packages- Shopping vouchers and Employee’s Purchase Scheme- Generous Education Assistance- Modern offices with leisure areas for the employees. This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/Scotland South Language/French Customer Service Representative German Sat, 29 Apr 2017 23:00:05 CEST 4356 http://www.europelanguagejobs.com/jobs/agent/customer_service_representative_german-4356.html Careersineurope.eu Sofia Sofia Bulgaria Please consider the salary being highly competitive and above average as compared to local costs of living. This will offer a higher living standard then in more well known (western) European locations....We are currently assisting multiple clients with recruitment for their multilingual customer service & helpdesk jobs in Sofia, Bulgaria. Our clients are seeking Dutch, French, German, Norwegian, Swedish, Danish, Finnish and other native language Customer Service agents to service customers of several companies that outsourced customer care jobs to them.If you're for example a recent graduate, looking to travel and gain valuable and good level international experience within a multilingual team, this could be the job for you. Mentality, character and attitude are more important then relevant job experience and the employer will take good care of you. Below a general overview of requirements and benefits for these jobs in Bulgaria / Sofia:Overview of benefits & job conditions:Hire takes place "from distance" after extensive phone- and possibly Skype/video interviewsThe team you will work in will be chosen in cooperationTraining period is providedAccomodation is provided rent free or arranged on your behalfRemuneration of (part of) the flight ticket. Return flight remunerated after working a whileMedical insurance could be possible after several months of workPermanent contract, 6 months probation period, 1 month notice period for the employeeFull- and parttime work both possibleSofia is considered the "cheapest" city for expats in EuropeTo have the same life standard with 900,- euro in Sofia you would need approximately:- 2200,- euro in Dublin, Ireland- 2150,- euro in Amsterdam, Holland- 1650,- euro in Berlin, Germany- 2350,- euro in Stockholm, Sweden- 1250,- euro in Prague, Czech RepublicYou can make your own comparison and get more details, here: www.numbeo.com or www.expatistan.comYou are willing to work fulltime (parttime possible) and are open to irregular work hoursYou are a business fluent in, or native speaker of, GermanYou are fluent in EnglishYou are customer friendly, have a good voice and some experience in a customer oriented roleYou have in interest in providing support, inbound or outbound (commercial) customer care, do sales or provide technical / ICT assistance (multiple possibilities)You are punctual, self motivated, friendly, communicative and pragmaticYou will be provided with accomodation or very good help in finding private housing on short notice. Your flight ticket will be reimbursed. Furthermore you will receive several additonal benefits (could be meal vouchers, healthcare insurance, public transport tickets et cetera). The net salary will in all cases provide for an excellent standard of living in Sofia! Please keep in mind the average salary in Bulgaria is approx. 350,- (net, in euro's). You will receive at least double, often 3x-4x, and interesting benefits as mentioned. Less than 18.000 € gross / year To negotiate Full-time Agent Location/Bulgaria/Sofia Language/English German Customer Service with German Sat, 29 Apr 2017 23:00:05 CEST 11388 http://www.europelanguagejobs.com/jobs/agent/customer_service_with_german-11388.html Careersineurope.eu Sofia Bulgaria We are currently assisting multiple clients with recruitment for their multilingual customer service & helpdesk jobs in Sofia, Bulgaria. Our clients are seeking German Proficient Customer Service Agents to service customers of several companies that outsourced customer care jobs to them. If you\'re for example a recent graduate, looking to travel and gain valuable and good level international experience within a multilingual team, this could be the job for you. Mentality, character and attitude are more important then relevant job experience and the employer will take good care of you. Below a general overview of requirements and benefits for these jobs in Bulgaria / Sofia: Overview of benefits & job conditions: Hire takes place \"from distance\" after phone- and possibly Skype/video interviews The team you will work in will be chosen in cooperation Training period is provided Accomodation is provided rent free or arranged on your behalf Remuneration of (part of) the flight ticket. Return flight remunerated after working a while Medical insurance could be possible after several months of work Permanent contract, 6 months probation period, 1 month notice period for the employee Full- and parttime work both possible Sofia is considered the \"cheapest\" city for expats in Europe To have the same life standard with 900,- euro in Sofia you would need approximately: - 2200,- euro in Dublin, Ireland - 2150,- euro in Amsterdam, Holland - 1650,- euro in Berlin, Germany - 2350,- euro in Stockholm, Sweden - 1250,- euro in Prague, Czech Republic You are willing to work fulltime (parttime possible) and are open to irregular work hours You are a business fluent in, or native speaker in German You are fluent in English You are customer friendly, have a good voice and some experience in a customer oriented role You have in interest in providing support, inbound or outbound (commercial) customer care, do sales or provide technical / ICT assistance (multiple possibilities) You are punctual, self motivated, friendly, communicative and pragmatic Experience in customer service and sales is plus You are willing to relocate You are available for minimum 1 yearYou will be provided with accomodation or very good help in finding private housing on short notice. Your flight ticket will be reimbursed. Furthermore you will receive several additonal benefits (could be meal vouchers, healthcare insurance, public transport tickets et cetera). The net salary will in all cases provide for an excellent standard of living in Sofia! Please keep in mind the average salary in Bulgaria is approx. 350,- (net, in euro\'s). You will receive at least double, often 3x-4x, and interesting benefits as mentioned. Less than 18.000 € gross / year Permanent Full-time Agent Location/Bulgaria/ Language/English German German Inbound B2B Technical Support - Lisbon, Portugal Sat, 29 Apr 2017 23:00:05 CEST 60468 http://www.europelanguagejobs.com/jobs/customer-service/german-inbound-b2b-technical-support-lisbon-portugal-60468.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client The client is a global provider of antivirus software and internet security services. They are an online security company providing leading software and services to secure devices, data and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection. Primary Responsibilities Located in our Lisbon office, the Technical Advisor will be integrated into a multicultural team providing inbound technical support to German speaking business customers and home users. In a contact center environment, the Technical Advisor will: - Provide friendly and efficient service to the German speaking community; - Troubleshoot and resolve issues on customer’s computer environments by telephone, email and LogMeIn remote access; - Ensure B2B & B2C support with selected English email support; - Be the first point of contact to handle technical support and resolve customer complaints; - Respond professionally to inbound phone calls and emails, including urgent situations; - Research information and troubleshoot problems using available resources; - Proactively and independently work to meet targets and goals. What are we looking for? Requirements - German native level (mandatory - Strong English skills both spoken and written - Extensive IT knowledge and understanding (training or degree preferable) Bonus Skills - Technical support or help desk experience - Passionate about IT & technology - Good troubleshooting skills and analytical thinking - Familiarity with web browsers and VPN issues - Experience with Windows based applications - Good communication skills - High level of empathy and patience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Permanency bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time: 8h/day from 7 am to 4 pm (Monday - Friday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 4 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: ANV/DE/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English German German Inbound Technical Support - Lisbon, Portugal Sat, 29 Apr 2017 23:00:05 CEST 60471 http://www.europelanguagejobs.com/jobs/customer-service/german-inbound-technical-support-lisbon-portugal-60471.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client The client is a global provider of antivirus software and internet security services. They are an online security company providing leading software and services to secure devices, data and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection. Primary Responsibilities Based in Lisbon, we are now recruiting a Technical Advisor to perform inbound support to the German market by phone, web form and email, including: - Database issues - Access issues - Login/password reset - Errors - Installation procedures - Network and troubleshooting What are we looking for? Requirements - German native level (mandatory) - Strong English skills both spoken and written - Extensive IT knowledge and understanding Bonus Skills - Customer care experience - Help desk, service desk or troubleshooting experience - Email and chat support experience - Good communication skills - High level of empathy and patience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Permanency bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time: 8h/day from 7 am to 4 pm (Monday - Friday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 2 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AV/DE/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English German French Hospitality & Tourism Advisor - Porto, Portugal Sat, 29 Apr 2017 23:00:05 CEST 60481 http://www.europelanguagejobs.com/jobs/customer-service/french-hospitality-tourism-advisor-porto-portugal-60481.html Sitel Portugal (not set) Porto Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client We are currently recruiting a French speaker to perform the role of Advisor to one of the best social networking services, which connects people to unique tourism experiences. We are seeking people with a passion for tourism, willing to help every customer to feel at home away from home. Primary Responsibilities Based in our office in Porto, the Advisor will be integrated into a team that provides support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. - Provide friendly and efficient service to the French-speaking community - Be the first point of contact to handle and resolve customer complaints - Respond professionally to inbound phone calls and emails, including urgent situations - Identify and escalate issues appropriately - Compose thoughtful and accurate messages or customize prepared responses to customer emails - Research information and troubleshoot problems using available resources - Arbitrate in situations between users - Monitor and control numerous concurrent tasks in tandem - Proactively and independently work to meet targets and goals What are we looking for? Requirements - French native speaker (mandatory) - Strong English skills both spoken and written - Highly empathetic and friendly - Excellent listening and written/oral communication skills in supported languages - Excellent telephone, computer/keyboard skills - A motivated and enthusiastic personality - Self-organized, planning and prioritization skills - Attention to detail Bonus Skills - Customer care experience - Written communication support experience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Sunday) - Great office location in Porto - Help in finding accommodation in Porto - 22 vacation days per annum - 3 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AIR/FR/PO/ELJ. Permanent Full-time Customer Service Location/Portugal/Porto Language/English French German Hospitality & Tourism Advisor - Lisbon, Portugal Sat, 29 Apr 2017 23:00:05 CEST 60483 http://www.europelanguagejobs.com/jobs/customer-service/german-hospitality-tourism-advisor-lisbon-portugal-60483.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client We are currently recruiting a German speaker to perform the role of Advisor to one of the best social networking services, which connects people to unique tourism experiences. We are seeking people with a passion for tourism, willing to help every customer to feel at home away from home. Primary Responsibilities Based in our office in Lisbon, the Advisor will be integrated into a team that provides support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. - Provide friendly and efficient service to the German-speaking community - Be the first point of contact to handle and resolve customer complaints - Respond professionally to inbound phone calls and emails, including urgent situations - Identify and escalate issues appropriately - Compose thoughtful and accurate messages or customize prepared responses to customer emails - Research information and troubleshoot problems using available resources - Arbitrate in situations between users - Monitor and control numerous concurrent tasks in tandem - Proactively and independently work to meet targets and goalsWhat are we looking for? Requirements - German native speaker (mandatory) - Strong English skills both spoken and written - Highly empathetic and friendly - Excellent listening and written/oral communication skills in supported languages - Excellent telephone, computer/keyboard skills - A motivated and enthusiastic personality - Self-organized, planning and prioritization skills - Attention to detail Bonus Skills - Customer care experience - Written communication support experience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Permanency bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Sunday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 3 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AIR/DE/LX/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English German Italian Hospitality & Tourism Advisor - Lisbon, Portugal Sat, 29 Apr 2017 23:00:05 CEST 60488 http://www.europelanguagejobs.com/jobs/customer-service/italian-hospitality-tourism-advisor-lisbon-portugal-60488.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client We are currently recruiting an Italian speaker to perform the role of Advisor to one of the best social networking services, which connects people to unique tourism experiences. We are seeking people with a passion for tourism, willing to help every customer to feel at home away from home. Primary Responsibilities Based in our office in Lisbon, the Advisor will be integrated into a team that provides support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. - Provide friendly and efficient service to the Italian-speaking community - Be the first point of contact to handle and resolve customer complaints - Respond professionally to inbound phone calls and emails, including urgent situations - Identify and escalate issues appropriately - Compose thoughtful and accurate messages or customize prepared responses to customer emails - Research information and troubleshoot problems using available resources - Arbitrate in situations between users - Monitor and control numerous concurrent tasks in tandem - Proactively and independently work to meet targets and goalsWhat are we looking for? Requirements - Italian native speaker (mandatory) - Strong English skills both spoken and written - Highly empathetic and friendly - Excellent listening and written/oral communication skills in supported languages - Excellent telephone, computer/keyboard skills - A motivated and enthusiastic personality - Self-organized, planning and prioritization skills - Attention to detail Bonus Skills - Customer care experience - Written communication support experience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Sunday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 3 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AIR/IT/LX/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English Italian Customer Service Advisor PORTUGUESE Speaker Sat, 29 Apr 2017 23:00:04 CEST 26519 http://www.europelanguagejobs.com/jobs/agent/customer-service-advisor-portuguese-speaker-26519.html WiPjobs Katowice Slaskie Poland Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network Delivering professional answers to the customers' requests Keeping record of all customers' enquiries in the reporting system Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem Sending more complex enquiries to the relevant IT Support TeamPortuguese language (at least C1) Good knowledge of English (B2) Excellent verbal and written communication skills Professional telephone manner Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications Technical support experience would be an advantage Flexible, well-motivated team player, ability to work under pressureWork in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages You will learn best practices and global business from our experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database You will work in an inspiring atmosphere. We work together and celebrate together - Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves! In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards! Our offices are conveniently located with "Bicycle-friendly” certificate! Less than 18.000 € gross / year Permanent Full-time Agent Location/Poland/Slaskie Language/English Portuguese Lisbon: German Tourism Agents Needed asap Sat, 29 Apr 2017 23:00:04 CEST 28622 http://www.europelanguagejobs.com/jobs/agent/lisbon--german-tourism-agents-needed-asap-28622.html Gi Group Lisboa Lisbon Portugal Lissabon, auch das europäische San Francisco genannt, besticht durch ein mediterranes Klima, wunderschönen Stränden und einem Sommer der 6 Monate dauert. Unser Kunde ist ein multi-nationaler Onlinereiseveranstalter mit über 100 Stationen in 60 Ländern. Ihre Aufgabe als deutsche/r Kundenbetreuer/in ist es in der telefonischen und schriftlichen Kundenberatung im Bereich Mietwagen zu unterstützen. Werden Sie Teil dieses jungen, internationalen Teams - are you ready? Derzeit suchen wir nach deutschen Kundenbetreuern m/w für Lissabon. Ihre Aufgaben als deutscher Kundenbetreuer m/w: - Telefonische und email Kundenbetreuung - Professionelle Beratung im Bereich Car Rental - Kundenberatung bei Anliegen zum Mietablauf und Reklamationen - Beschwerdemanagement - Verwaltung von Konten Ihr Profil: - Fließende Kenntnisse der deutschen Sprachen auf muttersprachlichem Niveau - Gute Kenntnisse der englischen Sprache - Kommunikative Persönlichkeit - Hohe Serviceorientierung - Flexibilität und Teamgeist - Mut um ins Ausland zu gehen Unser Angebot - Eine interessante und abwechslungsreiche Tätigkeit in Portugal - Portugiesisch Kurs - Erstattung der Flugkosten - Möglichkeit einer langfristigen Beschäftigung - Möglichkeit in Firmenappartments zu wohnen - Freizeitaktivitäten - Rabatte und Gutscheine - Persönliche Betreuung durch unser kompetentes Team Wir freuen uns auf Ihre Bewerbung! 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German German customer agents needed in Portugal's Capital Sat, 29 Apr 2017 23:00:04 CEST 31776 http://www.europelanguagejobs.com/jobs/agent/german-customer-agents-needed-in-portugal-s-capital-31776.html Gi Group Lisboa Lisbon Portugal Lissabon, auch das europäische San Francisco genannt, besticht durch ein mediterranes Klima, wunderschönen Stränden und einem Sommer der 6 Monate dauert. Unser Kunde ist ein multi-nationaler Onlinereiseveranstalter mit über 100 Stationen in 60 Ländern. Ihre Aufgabe als deutsche/r Kundenbetreuer/in ist es in der telefonischen und schriftlichen Kundenberatung im Bereich Mietwagen zu unterstützen. Werden Sie Teil dieses jungen, internationalen Teams - are you ready? Derzeit suchen wir nach deutschen Kundenbetreuern m/w für Lissabon. Ihre Aufgaben als deutscher Kundenbetreuer m/w: - Telefonische und email Kundenbetreuung - Professionelle Beratung im Bereich Car Rental - Kundenberatung bei Anliegen zum Mietablauf und Reklamationen - Beschwerdemanagement - Verwaltung von Konten Ihr Profil: - Fließende Kenntnisse der deutschen Sprachen auf muttersprachlichem Niveau - Gute Kenntnisse der englischen Sprache - Kommunikative Persönlichkeit - Hohe Serviceorientierung - Flexibilität und Teamgeist - Mut um ins Ausland zu gehen Unser Angebot - Eine interessante und abwechslungsreiche Tätigkeit in Portugal - Portugiesisch Kurs - Erstattung der Flugkosten - Möglichkeit einer langfristigen Beschäftigung - Möglichkeit in Firmenappartments zu wohnen - Freizeitaktivitäten - Rabatte und Gutscheine - Persönliche Betreuung durch unser kompetentes Team Wir freuen uns auf Ihre Bewerbung! 18.000 € - 24.000 € gross / year Project/Service based Full-time Agent Location/Portugal/Lisbon Language/English German Hebrew speaking CS Agent - Greece Sat, 29 Apr 2017 23:00:04 CEST 33617 http://www.europelanguagejobs.com/jobs/agent/hebrew-speaking-cs-agent---greece-33617.html Spoton Connections Athens Attica Greece Athens has it all! It's the most international city in Greece with a large expat community, offering a wide range of activities to suit anyone's tastes. Along with it's great weather and low cost of living, relocation to this country can also offer you the opportunity you've been waiting for to develop your career! Our client, whose head office is based in Greece, is currently hiring a Hebrew speaking Customer Service Agent. What will the job involve? - Speak to customers via phone, email and live chat; answering questions and generally helping them out. - Keep accurate records of the customers account and escalate issues internally as and when needed. - On occasion your language skills might be utilised for translations as well! What is on offer? - As an industry standard you can typically expect full relocation support, competitive salary packages and a fantastic working environment. To hear more about this great opportunity, get in touch with the Betting Connections Team by hitting the ‘Apply' button and sending us your CV. One of our team will contact you for a chat soon! If this job is not right for you, but you know of someone whom it would be perfect for, we offer a 250 euro ‘refer a friend' bonus! So send us your friend recommendations today, or maybe even relocate together!!! Betting Connections has multilingual vacancies across Europe in locations such as Greece, Malta, Ireland, Portugal, UK and many more! If you speak one or more of the following languages, get in touch with us to hear more about the opportunities that are available to you!! Swedish, Danish, Norwegian, Finnish, German, French, Dutch, Portuguese, Spanish, Italian, Polish, Arabic, Turkish, Russian, Hebrew and many more! If you are interested or know of anybody who may be, kindly send me a copy of your CV. Take a look at our website for any other job positions available that may be of any interest to you! What is required? - The ability to speak and write Hebrew at a native level, along with a fluent level of English. - A positive can do attitude and strong communication skills. - Prior experience in a similar role would be a benefit, but the willingness to learn is a pre-requisite. To negotiate To negotiate Full-time Agent Location/Greece/Attica Language/English Hebrew German speaking CS Agent - Ireland Sat, 29 Apr 2017 23:00:04 CEST 33965 http://www.europelanguagejobs.com/jobs/agent/german-speaking-cs-agent---ireland-33965.html Spoton Connections Cork Cork Ireland Working as part of a new dynamic European Support Centre, your role will be to provide "best practice†in customer support. You will work as a community advocate supporting our clients customers and distributors to best position the client's product within the market.You will manage emails, calls and other communications effectively, efficiently and accurately by obtaining and processing all relevant information, resolving customer queries and advising on product promotions.Responsibilities:- Provide friendly and efficient service to the European community of loyal customers and distributors.- Offer in depth product knowledge on all clients beauty products and treatments..- Compose thoughtful and accurate messages or customize prepared responses to customer emails.- Research information and troubleshoot problems using available resources.- Be a first point of contact to handle customer complaints.- Respond professionally to inbound phone calls with a friendly manner, including urgent situations.- Monitor and control numerous concurrent tasks in tandem.- Proactively and independently work to meet targets and goals. Requirements:- Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays as our customers need us. Shifts may include evening or early morning hours.- Patience, empathy, and a unique ability to manage stress.- Active and passionate beauty treatments user.- Skilled and eloquent in writing.- Strong communication and interpersonal skills.- Ability to work under pressure and adapt quickly to adverse situations..- Passionate- Friendly- Written and oral fluency in Norwegian and EnglishBonus Skills:- Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies.- Familiarity with ticketing systems.- Experience with policy work, or help resource project management- Previous, demonstrable experience with creation of online help resources- Early adopter of technology.Benefits:- Canteen facilities- Health Scheme- Bike to Work Program- Free Car Parking- On site Gym plus many sporting activities- Death in Service Insurance- Social Club and monthly events- Flexible working hours To negotiate To negotiate Full-time Agent Location/Ireland/Cork Language/English German Dutch Social Media Agents Wanted in Berlin right away Sat, 29 Apr 2017 23:00:04 CEST 36891 http://www.europelanguagejobs.com/jobs/agent/dutch-social-media-agents-wanted-in-berlin-right-away-36891.html Gi Group Berlin Berlin Germany Are you communicative and love to talk on the phone? Are you team-oriented and enthusiastic to meet new people? For one of our international clients we are currently seeking Dutch Social Media Agents (m/f) in Berlin, Germany asap! Tasks: - Day to day customer support - Screening of Social Media - Management of complaints - Live support - Provision of individual advice - Videocall customer service possible - Data administration- Excellent knowledge of English and Dutch - Valid Working Permit! - You are very communicative and love to be a problem-solver - Computer and software affinity - Experience is advantageous but not necessary - You can take the initiative and are ready to help - Good communication skills - You are reliable, friendly and empathetic - Flexibility is a necessity- Good career opportunities - Full-time and part-time possible - Interesting and diverse work in Germany - Extensive initial training - Modern and friendly work environment - International environment - Professional support by our competent and experienced Team We are looking forward to your application. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English Dutch Jr. Business Consultant - French Sat, 29 Apr 2017 23:00:04 CEST 54767 http://www.europelanguagejobs.com/jobs/Business-Development/trading-assistant-french-team-54767.html Careersineurope.eu Sofia Sofia Bulgaria Would you like to join the most fast growing provider of the broker's market ? Are you high motivated and can you handle it to work & think fast and help customers in your NATIVE language on a manner that is serving buyers who are responsible to make money on a on-line platform ? Do you have a master or a bachelor degree in: Marketing, Finance or Business Administration and are you willing to achieve a career in at least 2 years ? Please read here below how we can help you to achieve goals with this job ! Are you a native French speaker with the willingness to start your career in the Finance ? Would you like to join the most fast growing provider of the broker's market ? Are you high motivated and can you handle it to work & think fast and help customers in your NATIVE language on a manner that is serving buyers who are responsible to make money on a on-line platform ? Do you have a master or a bachelor degree in: Marketing, Finance or Business Administration and are you willing to achieve a career in at least 2 years ? Please read here below how we can help you to achieve goals with this job ! Master or a Bachelor degree in Marketing, Economics or in Finance Native French Speaker 0 – 2 years of experience Able to understand financial products and the affinity to learn about the financial markets. You have a high energetic personality and you are a team player with excellent skills in communication You are motivated and you have a positive attitude The salary is market-conform for a young professional with a master/bachelor degree. An optional apartment sharing with colleagues in Sofia (the company pays the rent. ) Health-care package and two plane tickets per year to your home country. You will work in a modern environment in Sofia, Bulgaria. Additional package consisting of CFA Education and other relevant training, a Multi-Sport card for free access to many different sporting facilities and the possibility to earn a performance based bonus. Less than 18.000 € gross / year Permanent Full-time Business Development Location/Bulgaria/Sofia Language/English French Jr. Business Consultant - Czech Sat, 29 Apr 2017 23:00:04 CEST 57526 http://www.europelanguagejobs.com/jobs/Business-Development/trading-assistant-team-czech-57526.html CareersinEurope (not set) Bulgaria Would you like to join the most fast growing provider of the broker's market ? Are you high motivated and can you handle it to work & think fast and help customers in your NATIVE language on a manner that is serving buyers who are responsible to make money on a on-line platform ? Do you have a master or a bachelor degree in: Marketing, Finance or Business Administration and are you willing to achieve a career in at least 2 years ? Please read here below how we can help you to achieve goals with this job Are you a native Czech speaker and ready for the job of your life ? The company with an international location in Sofia, is looking for a new team member who will be responsible to provide clients and support them through: email, phone or on the on-line platform's like social media. A part of your job is to support with input and recognises to the PR and Marketing department and their activities. Together with your colleagues you will resolve trade disputes, controlling of the account and take care of administrative tasks. To understand this fast moving and growing market you need to have a huge interest in the financial market and have strong interpersonal skills Do you have the willingness to join a international company and are you ready for a real challenge ? If this career opportunity in the financial market is the job that you were looking for, start this adventure as soon as possible by sending your CV to us. Note that you can be sure of a good start at this company they are providing you with an in-house training program where you will cover out all the facets of the business and recommended business processes. Also after starting the job, you can be sure that you will learn about the financial market and learn a lot about the other departments: compliance, IT and Pr & Marketing. This company offers you also a CFA program and with this a European certificate you will specialize in the financial market and will have the possibility to combine study with working together. Or you can chose to grow in other department: general management, brokerage, IT and compliance, risk management or marketing. Master or a Bachelor degree in Marketing, Economics or in Finance Native Czech Speaker 0 – 2 years of experience Able to understand financial products and the affinity to learn about the financial markets. You have a high energetic personality and you are a team player with excellent skills in communication You are motivated and you have a positive attitudeThe salary is market-conform for a young professional with a master/bachelor degree. An optional apartment sharing with colleagues in Sofia (the company pays the rent. ) Health-care package and two plane tickets per year to your home country. You will work in a modern environment in Sofia, Bulgaria. Additional package consisting of CFA Education and other relevant training, a Multi-Sport card for free access to many different sporting facilities and the possibility to earn a performance based bonus. Less than 18.000 € gross / year Permanent Full-time Business Development Location/Bulgaria/ Language/English Czech FRENCH VIP CUSTOMER SERVICE (AMADEUS KNOWLEDGE MANDATORY) Sat, 29 Apr 2017 23:00:04 CEST 57660 http://www.europelanguagejobs.com/jobs/tourism/french-vip-customer-service-amadeus-knowledge-mandatory-57660.html Spoton Connections (not set) Prague Czech Republic • Work for three different airlines customers• Deliver top quality service for VIP passengers• Book flight tickets according to the internal airline procedures• Provide full customer support (Booking - Flying Blue – Luggage – Claims)• Handle passengers requests both by phone and email • Excellent level of English Language• Excellent level of French language is an advantage• Willingness to communicate and help customers• Solid knowledge of booking software such as Amadeus / Oscar• Professionalism, accuracy, punctuality and responsibility• Flexibility: service is provided 24/7  To negotiate Permanent Full-time Tourism Location/Czech Republic/Prague Language/English French French speaking Customer Support Agents (m/f) in Berlin Sat, 29 Apr 2017 23:00:04 CEST 59111 http://www.europelanguagejobs.com/jobs/agent/french-speaking-customer-support-agents-mf-in-berlin-59111.html Gi Group Berlin Berlin Germany Gi Group is one of the world’s leading companies providing services for the development of the labor market, operating in permanent and temporary staffing, search and selection, executive search, outplacement, professional training and HR consulting. For our customer we are looking for French-speaking Customer Support Agents (m/f) in Berlin. Your task will be: - inbound customer support - answer customer inquiries and questions via phone and email - troubleshooting with finding solutions - providing excellent customer service at all times Your profile: - excellent French language skills (spoken and written) on native speaker level - good Englisch language skills - quick learner and enjoy assisting customers at all times - problem-solver abilities - highly flexible working attitude - attention to detail - PCs (MS Windows Operating Systems and the internet) knowledge is requiredWhat we offer: - working in an international team - intensive induction period and training - great career opportunities - professional support by our competent recruiting team - full-time and part-time possible Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/Berlin Language/English French Online Versicherungsberater (m/w), Berlin Sat, 29 Apr 2017 23:00:04 CEST 59122 http://www.europelanguagejobs.com/jobs/customer-service/online-versicherungsberater-mw-berlin-59122.html people-s-place GmbH Berlin Germany Unser Kunde ist ein international agierendes Unternehmen aus der Versicherungsbranche. An ihrem Hauptstandort in Berlin sind über hundert Mitarbeiter der verschiedensten Nationen angestellt. Um ihren Geschäftszweig weiter auszubauen und weiterhin exzellente Kundenbetreuung zu garantieren, suchen sie nun nach einem Versicherungsberater (m/w) mit Deutschkenntnissen in Berlin. Online Versicherungsberater (m/w), Berlin Ihre Aufgaben sind: • Sie sind für die schriftliche und telefonische Kundenberatung und -betreuung für Sach-, Lebens- und Krankenversicherungen zuständig • Sie überprüfen die aktuellen Versicherungsverträge der Kunden auf Aktualität, Nutzen und Preis und bieten einen Rundum-Service aus einer Hand • Sie sind für die Identifikation von Optimierungspotenzialen in den Kundenportfolios verantwortlich • Sie kommunizieren mit den Versicherungsgesellschaften, um die besten Tarife und Angebote anzubieten • Sie tragen aktiv zur Mitgestaltung und Optimierung von effizienten Beratungsprozessen bei • Sie pflegen und bearbeiten sorgfältig unsere Kundendaten im CRM-System • Sie erweitern Ihr Versicherungswissen und aktualisieren das Produktportfolio• Sie sind Versicherungsfachmann/-frau und/oder haben einen vergleichbaren Abschluss im Versicherungsbereich • Sie haben sich bereits sehr gute Kenntnisse zum Thema Versicherungen angeeignet und haben exzellente Kenntnisse in der Beratung • Sie sind kommunikationsstark und arbeiten kundenorientiert • Sie arbeiten gern selbstständig und strukturiert • Sie verfügen über eine sehr gute schriftliche sowie sprachliche Ausdrucksweise • Sie sprechen hervorragend Deutsch, Englischkenntnisse sind wünschenswert, aber keine Voraussetzung• die Chance einen neuen Geschäftsbereich aktiv mit aufzubauen und zu gestalten • ein attraktives Gehaltspaket • ein internationales Umfeld • die Möglichkeit eigene Ideen einzubringen und eigenverantwortlich umzusetzen • stetige Weiterentwicklungsmöglichkeiten Permanent Full-time Customer Service Location/Germany/ Language/German Kundenbetreuer (w/m), Berlin Sat, 29 Apr 2017 23:00:04 CEST 59123 http://www.europelanguagejobs.com/jobs/customer-service/kundenbetreuer-wm-berlin-59123.html people-s-place GmbH Berlin Germany Unser Kunde ist ein international agierendes Unternehmen aus der Versicherungsbranche. An ihrem Hauptstandort in Berlin sind über hundert Mitarbeiter der verschiedensten Nationen angestellt. Um ihren Geschäftszweig weiter auszubauen und weiterhin exzellente Kundenbetreuung zu garantieren, suchen sie nun nach einem Kundenbetreuer (m/w) mit Deutschkenntnissen in Berlin. Kundenbetreuer (w/m), Berlin Ihre Aufgaben sind: Als Kundenbetreuer stellen Sie sicher, dass die Kunden unseres Auftraggebers rundum zufrieden sind und bereits vor Bestellung der Produkte ein ausgezeichnetes Bild von der Firma haben. Sie sind somit die erste Anlaufstelle für Kunden und bieten exzellenten Service. • Sie betreuen die Kunden nach den Standards unseres Auftraggebers • Sie unterstützen das Schadenmanagement • Sie identifizieren und lösen die Anliegen der Kunden • Sie dokumentieren alle Supportvorgänge• Sie verfügen über eine kaufmännische Ausbildung o.Ä. • Sie haben erfahrung im Bereich Kundenbetreuung • Sie können kundenbezogene Sachverhalte in Wort und Schrift verständlich und überzeugend vermitteln • Sie arbeiten kundenorientiert • Sie haben hervorragende Sprachkenntnisse in Deutsch• die Chance einen neuen Geschäftsbereich aktiv mit aufzubauen und zu gestalten • ein attraktives Gehaltspaket • ein internationales Umfeld • die Möglichkeit eigene Ideen einzubringen und eigenverantwortlich umzusetzen • stetige Weiterentwicklungsmöglichkeiten Permanent Full-time Customer Service Location/Germany/ Language/German Customer Support Representative (m/f) Dutch, Berlin Sat, 29 Apr 2017 23:00:04 CEST 59125 http://www.europelanguagejobs.com/jobs/customer-service/customer-support-representative-mf-dutch-berlin-59125.html people-s-place GmbH Berlin Germany Our customer is an international company from the insurance industry. More than 100 employees from various countries are employed at their headquarters in Berlin. In order to further expand their business and continue to guarantee excellent customer care, they are now looking for a Customer Support Representative (m/f) with Dutch in Berlin.Customer Support Representative (m/f) Dutch, BerlinYour Responsibilities:As a Customer Support Representative (m/f), you ensure that our client's customers are completely satisfied. You are the first point of contact for customers and offer excellent service.• You will take care of Dutch-speaking customers• You will support the claim management• You will identify the requests of customers and find a solution for them• You will document all support cases• You don't need insurance knowledge, our client will provide a detailed training• You completed a formal commercial or comparable qualification• You have relevant work experience in Customer Care• You have perfect communication skills• You work highly service- and customer-oriented• You are fluent in Dutch and English, German is a plus• the opportunity to actively develop a new business area• an attractive salary package• an international working environment• the possibility to bring in own ideas and implement them independently Permanent Full-time Customer Service Location/Germany/ Language/Dutch VAT Consultant (m/f) German, Paris Sat, 29 Apr 2017 23:00:04 CEST 59126 http://www.europelanguagejobs.com/jobs/shared-services-finance/vat-consultant-mf-german-paris-59126.html people-s-place GmbH Paris France You will work in Paris for an International company at their Headquarters for the Compliance & Consulting department. Our client works in contact with many international clients in over 50 countries taking care of their international taxation issues. You will be part of an international team, ambitious and with many chances to grow within the company. Your Responsibilities: You will work in close collaboration with consultants of the company and your role will be to: • Supervise the preparation and the filing of the VAT returns, Intrastat, etc. to the tax administrations where we represent our clients; • Contact the tax authorities in order to monitor our files; • Perform surveillance on topics related to VAT in Europe; • Communicate with our clients and follow their files ; • Collaborate with our subsidiaries in Europe with the aim of organizing / processing their clients’ files.• Working experience in VAT preferably (for junior profiles not required) in a company with an international environment and willing to integrate a dynamic multicultural team • Educational level: Bac + 5 (equivalent to one-year postgraduate degree) in law, accounting, economics, preferably completed with a specialization in VAT • fluent in English and German • They are looking for one junior and one senior profile • This position, with strong added-value, will allow you to evolve quickly within the company. To negotiate Permanent Full-time Shared services and Finance Location/France/ Language/German Swedish Speaking CSO Sat, 29 Apr 2017 23:00:04 CEST 60152 http://www.europelanguagejobs.com/jobs/customer-service/swedish-speaking-cso-60152.html Spoton Connections (not set) Malta Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time. Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience.· University degree · Fluent in both English and Swedish. Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills · Team player and customer oriented · Willingness to learn and expand horizons Permanent Full-time Customer Service Location/Malta/ Language/English Swedish German CSO - Malta Sat, 29 Apr 2017 23:00:04 CEST 60410 http://www.europelanguagejobs.com/jobs/customer-service/german-cso-malta-60410.html Spoton Connections (not set) Malta Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time. Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience. Requirements: · University degree · Fluent in both English and German. Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills · Team player and customer oriented · Willingness to learn and expand horizons To negotiate Permanent Full-time Customer Service Location/Malta/ Language/English German Norwegian CSO - Malta Sat, 29 Apr 2017 23:00:04 CEST 60421 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-cso-malta-60421.html Spoton Connections (not set) Malta Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time. Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience. Requirements: · University degree · Fluent in both English and Norwegian. Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills · Team player and customer oriented · Willingness to learn and expand horizons To negotiate Permanent Full-time Customer Service Location/Malta/ Language/English Norwegian Portuguese Technical Support specialist - Prague Sat, 29 Apr 2017 23:00:04 CEST 60428 http://www.europelanguagejobs.com/jobs/customer-service/portuguese-technical-support-specialist-prague-60428.html Spoton Connections (not set) Czech Republic Our client is a software and hardware development company, operating in tire industry, with headquarters in Ireland and offices in the US ,Czech Republic, China and Uzbekistan Due to our continued growth, we are hiring a Technical Support Specialist for our Prague office. TECHNICAL SUPPORT SPECIALIST Duties and Tasks/Essential Functions: • Deliver service and support to end-users via ticketing system, live chat and phone calls; • Interact with customers to provide and process information in response to inquiries, issues, and requests; • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; • Diagnose and resolve technical hardware and software issues; • Research required information using available resources; • Follow standard processes and procedures; • Identify and escalate priority issues per customer specifications; • Redirect problems to appropriate resource; • Accurately process and record call transactions using a ticketing system and process; • Follow up and make scheduled communications via ticket/ call backs etc. to customers where necessary; • Stay current with system information, changes and updates; • Flexibility in the working hours – ability to work during Czech Public holidays and occasionally on weekends (1 time per months, 4 hours in total) Skill and Knowledge Qualifications: • Ability to communicate clearly and accurately (face-to-face, email, phone); • Knowledge of customer service principles and practices; • Willingness to co-operate with others and work to the greater good; • Multi-tasking capabilities, able to work under pressure and in a dynamic environment; • IT background (networks, OS, databases) and/or application support experience is not mandatory, but would be a huge benefit • Competencies: • Exemplary Attendance and Punctuality • Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures. • Focuses and guides self and team members in accomplishing work objectives. • Interacts with others in a way that gives them confidence in one’s intentions and those of the organization. • Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener. To negotiate Permanent Full-time Customer Service Location/Czech Republic/ Language/English Portuguese Dutch Inbound B2B Technical Support - Lisbon Sat, 29 Apr 2017 23:00:04 CEST 60467 http://www.europelanguagejobs.com/jobs/customer-service/dutch-inbound-b2b-technical-support-lisbon-60467.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client The client is a global provider of antivirus software and internet security services. They are an online security company providing leading software and services to secure devices, data and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection. Primary Responsibilities Located in our Lisbon office, the Technical Advisor will be integrated into a multicultural team providing inbound technical support to Dutch speaking business customers and home users. In a contact center environment, the Technical Advisor will: - Provide friendly and efficient service to the Dutch speaking community; - Troubleshoot and resolve issues on customer’s computer environments by telephone, email and LogMeIn remote access; - Ensure B2B & B2C support with selected English email support; - Be the first point of contact to handle technical support and resolve customer complaints; - Respond professionally to inbound phone calls and emails, including urgent situations; - Research information and troubleshoot problems using available resources; - Proactively and independently work to meet targets and goals. What are we looking for? Requirements - Dutch native level (mandatory) - Strong English skills both spoken and written - Extensive IT knowledge and understanding (training or degree preferable) Bonus Skills - Technical support or help desk experience - Passionate about IT & technology - Good troubleshooting skills and analytical thinking - Familiarity with web browsers and VPN issues - Experience with Windows based applications - Good communication skills - High level of empathy and patience Our Offer At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Permanency bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time: 8h/day from 7 am to 4 pm (Monday - Friday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 4 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: ANV/DU/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English Dutch Spanish Hospitality & Tourism Advisor - Lisbon, Portugal Sat, 29 Apr 2017 23:00:04 CEST 60474 http://www.europelanguagejobs.com/jobs/customer-service/spanish-hospitality-tourism-advisor-lisbon-portugal-60474.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client We are currently recruiting a Spanish speaker to perform the role of Advisor to one of the best social networking services, which connects people to unique tourism experiences. We are seeking people with a passion for tourism, willing to help every customer to feel at home away from home. Primary Responsibilities Based in our office in Lisbon, the Advisor will be integrated into a team that provides support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. - Provide friendly and efficient service to the Spanish-speaking community - Be the first point of contact to handle and resolve customer complaints - Respond professionally to inbound phone calls and emails, including urgent situations - Identify and escalate issues appropriately - Compose thoughtful and accurate messages or customize prepared responses to customer emails - Research information and troubleshoot problems using available resources - Arbitrate in situations between users - Monitor and control numerous concurrent tasks in tandem - Proactively and independently work to meet targets and goals What are we looking for? Requirements - Spanish native speaker (mandatory) - Strong English skills both spoken and written - Highly empathetic and friendly - Excellent listening and written/oral communication skills in supported languages - Excellent telephone, computer/keyboard skills - A motivated and enthusiastic personality - Self-organized, planning and prioritization skills - Attention to detail Bonus Skills - Customer care experience - Written communication support experience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Sunday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 3 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AIR/SP/LX/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/Spanish English Spanish Tecnical Support - Portugal Sat, 29 Apr 2017 23:00:04 CEST 61479 http://www.europelanguagejobs.com/jobs/customer-service/spanish-tecnical-support-portugal-61479.html Spoton Connections (not set) Portugal About our client: Our Client is multinational leader ins Customer support area, its based in Portugal for 30 years employing 1200 people. Portugal its with no doubt one of the best places to work, when customer support sect has a substantial growth. Our client has top level installations, and obtain great results with a high quality level. Job description: We are looking for Spanish specialized agents em technical support by phone to work in a multinational of the it sector. Selected people will be responsible to solve technical situations regarding printers You will need solid technical knowledge of it and good communications skills, and be able to work in stressfull situations. Requirements: • Native level of Spanish speaking and writing • Fluent level of English • Excellent communication skills • Strong knowledge of i t andtechnology • Team worker • Previous work on call centers, help desk assistance preferential. What we offer The office Works from 7:30am to 20:00pm from Monday to Saturday, you will Work 8 hours rotating shifts Salary, its negotiable depending on experience. Private health insurance Place of work: Lisbon To negotiate Permanent Full-time Customer Service Location/Portugal/ Language/Spanish English French Social Media Agents Needed in Berlin Sat, 29 Apr 2017 23:00:04 CEST 62234 http://www.europelanguagejobs.com/jobs/agent/french-social-media-agents-needed-in-berlin-62234.html Gi Group Berlin Berlin Germany Are you communicative and love to talk on the phone? Are you team-oriented and enthusiastic to meet new people? For one of our international clients we are currently seeking a French Social Media Agent (m/f) in Berlin, Germany asap! Tasks: - Day to day customer support - Screening of Social Media - Management of complaints - Live support - Provision of individual advice - Videocall customer service possible - Data administration - Excellent knowledge of French and English - Valid Working Permit! - You are very communicative and love to be a problem-solver - Computer and software affinity - Experience is advantageous but not necessary - You can take the initiative and are ready to help - Good communication skills - You are reliable, friendly and empathetic - Flexibility is a necessity - Willing to work on holidays - Good career opportunities - Full-time and part-time possible - Interesting and diverse work in Germany - Extensive initial training - Modern and friendly work environment - International environment - Professional support by our competent and experienced Team We are looking forward to your application. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English French DUTCH OR GERMAN CUSTOMER SERVICE ADVISOR - PRAGUE Sat, 29 Apr 2017 23:00:04 CEST 62464 http://www.europelanguagejobs.com/jobs/tourism/dutch-or-german-customer-service-advisor-prague-62464.html Spoton Connections (not set) Czech Republic Responsibilities: Communication with passengers via phone and e-mail in English &Dutch OR English & German Making flight bookings, changing existing reservations, support regarding online check-in  Reservation of special services for passengers (special meals, seats… etc.)  Daily use of reservation software (Oscar / Amadeus…) Native in Dutch OR German and fluent in English  Think that working in customer service is a mission, not a regular job See challenge in any difficult situation Are not afraid to do the little extra to make every customer satisfied Have a serious approach to work and respect commitments Can deal with different personalities and people under stress Extensive training  Discounted flight tickets, language courses, gym, swimming pool and meal tickets  23 paid days off  Great possibility of career growth Multicultural team of people from the whole world  Modern and friendly working environment  Offices located in the center of Prague To negotiate Permanent Full-time Tourism Location/Czech Republic/ Language/Dutch Finnish B2B Customer Service Representative Sat, 29 Apr 2017 23:00:04 CEST 64710 http://www.europelanguagejobs.com/jobs/customer-service/finnish-b2b-customer-service-representative-64710.html Careertrotter Münster North Rhine-Westphalia Germany Job SummaryAny Finnish speaker out there looking for a job in Customer Service?  Have you recently graduated? Do you have some call centre experience? If so we are looking for you, we are looking for you to have a friendly and approachable personality to join the team in Münster, Germany, where you could earn €21,984 gross per annum.What will you do in this job?As a customer service representative you will be tasked with supplying support to our client’s business customers through the phone, email and chat. Whilst communicating with customers you will acquire a document any and all customer information and their transaction data. As well as that it is important that you keep yourself up to date on all of our client’s products and services as you will provide customer care for them to business customers.Who will you be working for?Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for a fluent English and a near native Finnish speaker to work in their B2B Customer Service Department in Münster, Germany.Who are we looking for?We are looking for someone who speaks near native Finnish and has a good level of English, and you have good written and oral commination skills in both languages. You are customer focussed and strive for a good customer experience, where you help in resolving any issues and answering any queries. You have good PC skills, know your way around MS Office and have good typing skills. Having some technical knowhow would help your application stand out but it is not required.Our client is always looking for enthusiastic college graduate who have at least 6 months experience in the field of customer service/call centre. They love to have outgoing employees, which help make the office a happier place to be.Where would you be working?This Finnish Customer Service job is based in Münster, Germany, a city in North Rhine-Westphalia. Münster is the cultural center of the region with around 300,000 inhabitants. It has a lot of young people with ca. 49,000 students and is known as the bicycle capital of Germany, so there always somewhere to go and you can go by biking it.Interview & SalaryA great advantage here for this Finnish job in B2B Customer Service is that the interview takes place over the phone with a recruiter, which is then followed up by an in-depth chat with a team leader and lastly an official language check.Your annual salary will be €21,984 (gross per annum) and with this contract there is a great relocation package for those outside of Germany, where you could receive up to €800.Hurry and send you CV to us in English, you could be the next Finnish Customer Service Representative here in Münster Germany.If you are interested in this job, don’t forget to register and upload your CV in English. If you would like further information feel free to pop us a call 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/English Finnish Business Advisor (Dutch) Sat, 29 Apr 2017 23:00:04 CEST 64737 http://www.europelanguagejobs.com/jobs/customer-service/business-advisor-dutch-64737.html Blu Selection Munster North Rhine-Westphalia Germany ++Would you like to live and work in the charming student city of Münster? ++ Do you like supporting and advising people? ++ Then this is your position:The ClientOur partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For one of their clients they are currently recruiting a Dutch speaker for their office in Münster, Germany. The JobAs part of the Dutch support team you will advise and support clients in the B2B environment on the phone and via email. The main tasks include:-    Advising clients on their contracts and handling any queries-    Giving excellent customer support via phone, email and live chat-    Handling administrative tasks-    Updating client´s data-    Improving knowledge about product and servicesThe Profile-    Excellent level of Dutch and very fluent in English (spoken+written)-    Experience in customer service on the phone-    Customer service oriented, friendly and good telephone manner-    Flexible, pro-active and a fast-learner-    Good MS-Office skills -    EU citizenship or valid work permit for GermanyThe Offer-    Possibility to work in an international working environment-    Real career opportunities-    Working hours: Monday to Friday, 8 AM – 7 PM (rotative shifts)-    Fully paid training of 4 weeks-    Support in relocation and integration into Germany-    Temporary contract for 12 months with possibility to receive permanent contract after another 12 months-    Salary of 18.384€ per year + performance related bonus-    Start date: 15th of May / 22nd of May 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/English Dutch Business Advisor (Finnish) Sat, 29 Apr 2017 23:00:04 CEST 64740 http://www.europelanguagejobs.com/jobs/customer-service/business-advisor-finnish-64740.html Blu Selection Munster North Rhine-Westphalia Germany ++Would you like to live and work in the charming student city of Münster? ++ Do you like supporting and advising people? ++ Then this is your position:The ClientOur partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For one of their clients they are currently recruiting a Finnish speaker for their office in Münster, Germany. The JobAs part of the Finnish support team you will advise and support clients in the B2B environment on the phone and via email. The main tasks include:-    Advising clients on their contracts and handling any queries-    Giving excellent customer support via phone, email and live chat-    Handling administrative tasks-    Updating client´s data-    Improving knowledge about product and servicesThe Profile-    Excellent level of Finnish and very fluent in English (spoken+written)-    Experience in customer service on the phone-    Customer service oriented, friendly and good telephone manner-    Flexible, pro-active and a fast-learner-    Good MS-Office skills -    EU citizenship or valid work permit for GermanyThe Offer-    Possibility to work in an international working environment-    Real career opportunities-    Working hours: Monday to Friday, 8 AM – 7 PM (rotative shifts)-    Fully paid training of 4 weeks-    Support in relocation and integration into Germany-    Temporary contract for 12 months with possibility to receive permanent contract after another 12 months-    Salary of 21.984€ per year + performance related bonus-    Start date: End of April / Middle of May 2017 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/English Finnish Spanish Speaking Team Supervisor - Call Centre Sat, 29 Apr 2017 23:00:04 CEST 64754 http://www.europelanguagejobs.com/jobs/team-leader-manager/spanish-speaking-team-supervisor-call-centre-64754.html Recruitment Direct Cork Cork Ireland Spanish Speaking Team SupervisorCork, Ireland€40-45k per year bonus As a front line manager of 10-15 staff, the Team Supervisor will provide coaching, guidance, and mentorship to drive achievement of individual and team performance goals.The Team Supervisor is responsible for providing timely and efficient service to customers by optimizing the productivity of team that results in a perfect communication. Other responsibilities include interviewing, training, performance management and employee engagement. Summary of Responsibilities Manages performance and behavior of 12-15 customer service agents through effective 1:1 meetings, coaching, and mentorship. Implements performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed. Reviews and analyzes performance metrics to identify areas of opportunity that will drive performance improvement. Ensures that employees have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall customer experience. Partners with workforce management to execute daily staffing plans, identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals. Manages schedules, monitors adherence, time-off planning, and attendance in partnership with Workforce Management. Participates in daily Kaizen events to identify and implement process improvement change initiatives. Conducts customer interaction audits and provide coaching to improve performance. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Liaise with other departments as and when required.Experience required: · Minimum of 2 years supervisory experience in a customer service environment, experience within a contact center preferred. · Strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment. · Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders. · Demonstrates ability to analyze data, using the data to drive decision making.Fluent Spanish and English is required. Recruitment Direct is acting as a recruitment agency.€40k - 45k per year bonus 42.000 € - 48.000 € gross / year Permanent Full-time Team Leader / Manager Location/Ireland/Cork Language/Spanish English Native Dutch Speaker - Customer Service Advisor Sat, 29 Apr 2017 23:00:04 CEST 64761 http://www.europelanguagejobs.com/jobs/customer-service/native-dutch-speaker-customer-service-advisor-64761.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcerlona Barcelona Spain An exciting opportunity has arisen for us to represent a Global leader with a vast portfolio of well-known brands.We are recruiting exceptional customer service professionals to be form part of a Multilingual Consumer affairs department to immerse themselves in the brand and deliver a first class service to customer and consumersThe role will require you to develop a sound understanding of the product and services and to embrace brand values.You will work collaboratively with consumer and customers to answer product information requests and resolve queries in a skilful and professional manner ensuring a timely and consumer centric resolution.Be native in the required language with exceptional grammar and spelling skillsBe fluent in English with excellent grammar writing skillsBe able to demonstrate a proven track record in delivering exceptional customer serviceBe confident with an enthusiastic telephone mannerTo be able to deal with sensitive calls with empathyBe passionate about delivering exceptional customer serviceStrong administrative skills with a keen eye for detailHave a proactive approach to problem solvingHave a professional outlook, self-confident with a ‘can do’ attitudeHave a strong team work ethic and a working knowledge of excel and Microsoft word Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Spain/Barcelona Language/English Dutch Social Media Strategist – English &Spanish/PT – (m/f) Lisbon Sat, 29 Apr 2017 23:00:04 CEST 64777 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/social-media-strategist-english-spanishpt-mf-lisbon-64777.html Teleperformance Portugal (not set) Lisbon Portugal Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 7.000 employees we are providing services to around 78 countries in 29 different languages.In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills. Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. Join us! Be part of a multicultural environment. What will your position be? The Social Media Strategist will work in an innovative social media analytics project for a key Teleperformance client in Lisbon. The client is a multinational company testing grounds of a disruptive project; the analyst will support the client in understanding customer behavior and drivers of product adoption. The candidate will report to the Global Social Media & Mobile Product Manager and will be responsible to lead the social media analysis project working with a multicultural team across different regions. Main Responsibilities: Design social media strategies to achieve marketing targets;Manage, create and publish original, high quality content;Administer all company social media accounts ensuring up-to-date content;Analyze and measure the success and failures of different social media campaigns on a regular basis;Plan Social Media monitoring research projects for data classification;Prepare analysis and reports regarding results of collected data. Must have a curious and sharp analytical mindset;Quantitatively analyze and process the contents of the extracted social platforms;Generate new data models;Curious and sharp analytical mindset;Generate insights / conclusions based on the consumer perceptions about the brand and directly relevant to our Clients business;Ensure quantitative and qualitative analysis is meeting quality standards and accuracy requirements;Generate new data models.Who are we looking for? Near native level of English (C1 minimum)Near native level of Spanish OR Portuguese (C1 minimum);Previous Experience in a similar position in either client or agency side (mandatory);Graduated in Communications, Marketing, Economics, Statistics or related fields;Specialization in Digital Marketing will be a plus;Pro-active, notable energy and enthusiasm;Strong analytical, presentation and problem solving skills;Objective and Rigorous;Team Spirit. Our offer: Excellent work opportunity in a dynamic leading multinational company;Possibility of cooperation with leaders in various industries;Stable work and career progression;Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;Health Insurance;Young, dynamic and multicultural environment;Free organized sport activities and events every month.  We will only consider applicants with an English CV.   To negotiate To negotiate Full-time Marketing and PR Location/Portugal/Lisbon Language/Spanish English Portuguese Multilingual Recruitment Internship Sat, 29 Apr 2017 23:00:04 CEST 64795 http://www.europelanguagejobs.com/jobs/human-resources/multilingual-recruitment-internship-64795.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are looking for a Recruitment Intern to be part of our Native Speakers department where you will be responsable for or the entire recruitment process under the continuous guidance of our consultants. An upper intermediate level of English and Spanish is mandatory, and any other european language is a plus. We are looking for german, dutch, french, greek, turskish speakers. As an Intern your responsibilities will be:- Job analysis and job profile compilation- Publish job offers in different websites- Actively looking for candidates trough different databases- Telephone pre-screening- Competency based interviews- Writing Candidates’ reportsWe are looking for junior professionals with following charactheristics: - High level of English and Spanish (B2 minimum)- Another European language will be a plus (French, Dutch, German, Greek, Turkish, ...)- University Degree- Willingness to learn and proactive actitude - Dynamic, open minded and ability to multi-task- Good communication and interpersonal skills- Previous experience in HR recruitment will be a plusWe offer: - Real posibility to get a permanent contract - Possibility to grow in a fast peace environment - Salary compensation - Beautiful office in Barcelona city centre- Young and dynamic environment   Less than 18.000 € gross / year Internship / Apprenticeship Full-time Human Resources Location/Spain/Barcelona Language/Spanish English German Dutch Multilingual Recruitment Internship Sat, 29 Apr 2017 23:00:04 CEST 64797 http://www.europelanguagejobs.com/jobs/human-resources/multilingual-recruitment-internship-64797.html Talent Search People - Native Speakers (not set) Spain We are looking for a Recruitment Intern to be part of our Native Speakers department where you will be responsable for or the entire recruitment process under the continuous guidance of our consultants. An upper intermediate level of English and Spanish is mandatory, and any other european language is a plus. We are looking for german, dutch, french, greek, turskish speakers. As an Intern your responsibilities will be:- Job analysis and job profile compilation- Publish job offers in different websites- Actively looking for candidates trough different databases- Telephone pre-screening- Competency based interviews- Writing Candidates’ reportsWe are looking for junior professionals with following charactheristics: - High level of English and Spanish (B2 minimum)- Another European language will be a plus (French, Dutch, German, Greek, Turkish, ...)- University Degree- Willingness to learn and proactive actitude - Dynamic, open minded and ability to multi-task- Good communication and interpersonal skills- Previous experience in HR recruitment will be a plusWe offer: - Real posibility to get a permanent contract - Possibility to grow in a fast peace environment - Salary compensation - Beautiful office in Barcelona city centre- Young and dynamic environment   Less than 18.000 € gross / year Internship / Apprenticeship Full-time Human Resources Location/Spain/ Language/Spanish English French Portuguese Recruiter-Entry Level-Fantastic career progression Sat, 29 Apr 2017 23:00:04 CEST 64803 http://www.europelanguagejobs.com/jobs/sales-marketing/recruiter-entry-level-fantastic-career-progression-64803.html NonStop Recruitment (not set) London United Kingdom Here at NonStop Recruitment, our objective is to hire individuals with no prior experience, help them learn and develop business skills, such as sales, recruitment, client management and business development. Your motivation and desire to learn are the only deciding factors on how successful you will be in our company.We offer fantastic career growth opportunities, based on our completely transparent and meritocratic system. Your own performance and hard work will be the sole criteria for your career path: you could find yourself managing your own team of consultants as a Team Leader within the next 2 years.NonStop Recruitment has been growing rapidly and steadily for the past 8 years (40% growth each year), we are planning on going global, expanding our offices and staff all over the world. This is the perfect opportunity for you to join a growing company and leave your mark, as there is room for everyone to grow and achieve their career goals.Are you excited by the prospect of high earning potential, and being trained in the beautiful city of Prague?Looking to start and build a career in a fast-paced, dynamic and international environment?Are you a driven, ambitious, and motivated individual, looking to learn and develop?Are you eligible to work in the European Union?Do you speak English and French, German, Dutch, Danish or Swedish?If the answer is yes, this opportunity suits you to a tee!On top of a competitive basic salary adjusted to the cost of living in Prague, we offer you a great uncapped commission scheme that puts your On Target Earnings at up to £45k in your first year, £65k in your 2nd year, and over £70k in your third year. Other benefits include a Multisport card, language lessons and a relocation package.Apply now, as the role is closing soon! 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/United Kingdom/London Language/English French German Dutch Native Swedish Speaker - Customer Service Advisor Sat, 29 Apr 2017 23:00:04 CEST 64804 http://www.europelanguagejobs.com/jobs/customer-service/native-swedish-speaker-customer-service-advisor-64804.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain We are recruiting exceptional customer service professionals to be form part of a Multilingual Consumer affairs department to immerse themselves in the brand and deliver a first class service to customer and consumersThe role will require you to develop a sound understanding of the product and services and to embrace brand values.You will work collaboratively with consumer and customers to answer product information requests and resolve queries in a skilful and professional manner ensuring a timely and consumer centric resolution.Be native in the required language with exceptional grammar and spelling skillsBe fluent in English with excellent grammar writing skillsBe able to demonstrate a proven track record in delivering exceptional customer serviceBe confident with an enthusiastic telephone mannerTo be able to deal with sensitive calls with empathyBe passionate about delivering exceptional customer serviceStrong administrative skills with a keen eye for detailHave a proactive approach to problem solvingHave a professional outlook, self-confident with a ‘can do’ attitudeHave a strong team work ethic and a working knowledge of excel and Microsoft word Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Spain/Barcelona Language/English Swedish Native Norwegian Speaker - Customer Service Advisor Sat, 29 Apr 2017 23:00:04 CEST 64805 http://www.europelanguagejobs.com/jobs/customer-service/native-norwegian-speaker-customer-service-advisor-64805.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain We are recruiting exceptional customer service professionals to be form part of a Multilingual Consumer affairs department to immerse themselves in the brand and deliver a first class service to customer and consumersThe role will require you to develop a sound understanding of the product and services and to embrace brand values.You will work collaboratively with consumer and customers to answer product information requests and resolve queries in a skilful and professional manner ensuring a timely and consumer centric resolution.Be native in the required language with exceptional grammar and spelling skillsBe fluent in English with excellent grammar writing skillsBe able to demonstrate a proven track record in delivering exceptional customer serviceBe confident with an enthusiastic telephone mannerTo be able to deal with sensitive calls with empathyBe passionate about delivering exceptional customer serviceStrong administrative skills with a keen eye for detailHave a proactive approach to problem solvingHave a professional outlook, self-confident with a ‘can do’ attitudeHave a strong team work ethic and a working knowledge of excel and Microsoft word Less than 18.000 € gross / year Temporary Full-time Customer Service Location/Spain/Barcelona Language/English Norwegian Graphic Design Coordinator Sat, 29 Apr 2017 23:00:04 CEST 64837 http://www.europelanguagejobs.com/jobs/Developer/graphic-design-coordinator-64837.html CareersinEurope Bucharest Romania Would you like to work for an multi billionaire company with an international department located in Bucharest ?Are you a master in Graphic Design and are you ready to coordinate and be the contact person for all graphic engineers specialists ? At this department you will mainly focused the HMI Graphics but will take control also other formats like: #XLWebGraphics and Niagro AX Graphics.The jobAs a Graphic Design Coordinator you will work together with application engineers to prepare the data (Graphic Design Documents) for the team that is based in India, and control is based and responsible for the applications and data. For this project and migration you need to work together with the district team to coordinate their requirements and standards with GES. One of other important task is that you are responsible for the correspondent engineering and change management process.To deliver great and high qualified graphic standards you need to be sure that the agreed engineering workflows and graphic standards are maintained. The department will also trained to achieve the qualifications.Before sending all reviews and designs you are responsible to focus on the correctness and consistency of data alignment and for the layout. One of another important task is to fix small defects, for more complicated defects you can lean on other colleagues and they will be fixed by the GES department. As a Graphic Design Coordinator you will manage all quality related subjects, such as: claim management with districts, feedback to GES, coding activities, correction actions, quality metrics and write a graphic test plan.Requirements:Your job is to manage all assigned projects will be delivered effectively and work with your team together to achieve on-time, within cost, deliverables. In the meantime you can work efficient and be sure that are required are in a good balance with the cost and goals.For large jobs the Graphic Design Coordinator shall be responsible to coordinate the onsite installation and commissioning of the graphic deliverables.Coordinate the usage of graphic standards in more districts of the company. In this role you are also responsible to launch the procedures for every country and will have a target to optimize these on yearly basis. The benefit package includes all necessaries and a salary based on experiences and knowledge.Need to know more about this job or the offer  ? Apply for this great adventure and get your dream job because you have all the right skills and you are experienced enough to control work of other Graphic Designers in a international environment.  18.000 € - 24.000 € gross / year Temporary Full-time Developer Location/Romania/ Language/English Channel Development Manager - EMEA (m/f) Sat, 29 Apr 2017 23:00:04 CEST 64842 http://www.europelanguagejobs.com/jobs/Manager-Director/channel-development-manager-emea-mf-64842.html people-s-place GmbH (not set) Galway Ireland Join a new European shared sales and services center, opening in Galway, Ireland.  You will help grow our client's business in Europe by joining a team that will provide sales support for select European locations as well as worldwide channel development. Our client cultivates an enjoyable, participatory, and rational environment that nurtures individual growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.Is responsible for channel development and expansion, the identification and development of target customers, the closing of key sales opportunities, and the management of the channel sales funnelExceeds sales and profitability targets, channel partner retention and recruitment objectivesIs responsible for developing and delivering on strategy to drive channel partner and target account revenue growthWorks collaboratively, leveraging partner and internal resources to define, execute and monitor partners’ sales, account development and marketing plansAttends and participates in channel partner sales meetings and customer visits, reviews, assesses and ensures channel sales team developmentIs required to easily converse in a range of subjects such as sales, marketing, legal, and operational conversationsWill travel extensively throughout EMEAWork with senior management to implement our client’s indirect distribution strategy for EMEA.Manage productive, professional relationships with existing and new Channel Partners to maximize revenue growth. Participate in customer visits and help close business in key accounts and opportunities.Identify, qualify, assess, negotiate and establish new channel partners and relationships.Identify joint marketing programs to create new Channel sales opportunities.Organize sales training within the channel partner organizations; coach channel partner sales managers and participate in channel partner’s staff customer sales calls.Coordinate the involvement of our client’s personnel, including support, service, and management resources, in order to meet Channel partner performance objectives and partners’ expectations.Lead the Channel partner planning process to develop mutual performance objectives, financial targets, account development, market share and critical milestones associated with a productive Channel partner relationship.Proactively assess, clarify, and validate partner needs and performance on an ongoing basis.Manages potential channel conflicts by fostering excellent communication internally and externally, through strict adherence to Channel rules of engagement.Ensure Channel partner compliance with Channel partner agreements.Coordinate efforts across various sales groups, implementation groups and operations groups to ensure success of the first leads coming from a new partner.Report to the business market trends, including competitive landscape or any other relevant information that will help us shape success.Integral part of the Galway leadership team.Excel at all areas of business development and sales including proper communication, presentations, business/market planning and negotiating.Execute on strategy created by the Channel team to create compelling, customer focused value propositions to existing and new partners to get the desired outcome of engagement and activity.Accuracy to track, forecast, and report pipeline and trends.Ability to develop and maintain effective business, sales, market and account plans.Organization and prioritization skills. Direct a channel with multiple channel partners and accounts, gaining direction and guidance from multiple sources.Excellent interpersonal, communication and cross-functional teamwork skills (product management, support, sales and senior management) A bachelor's degree and 10+ years of professional work experience is required10+ years of channel sales operations experience in software salesProven track record of identifying, negotiating and building revenue-generating channel relationships with both large, complex, national partners and smaller, regionally-focused Value-Added Resellers.Strong verbal, written & presentation communication skills, with ability to translate technical & customer information into compelling customer focused value propositionsWillingness to engage in extensive travel (50%+)Multi-lingual an advantageYou will get an attractive salary plus bonus100% healthcare for you and 50% for your spouse5% pension contribution20 days holidays Permanent Full-time Manager/Director Location/Ireland/Galway Language/English SUPPLY CHAIN COORDINATOR-Dutch - Bucharest Sat, 29 Apr 2017 23:00:04 CEST 64880 http://www.europelanguagejobs.com/jobs/customer-service/supply-chain-coordinator-dutch-bucharest-64880.html CareersinEurope Bucharest Romania Would you like to join a global company and be a part of the technology and manufacturing leader of the world ? Our client is a company with more than 125.000 employees all around the world and is located in 120 countries. We are looking for a Dutch speaker who would like to care about receiving and evaluating of the orders from suppliers and international customers. In this role you are supporting the process of orders and help to organise these and to fulfil all requests successful.Take care of all necessary needs to equip the purchase of orders and receiving and evaluating these aspect for goods, materials and identifying of the suppliers. One of your other task is being responsible for the price, payment terms, delivery requirements and be sure that all needed documents are included.In this role you are also responsible for all relevant requirements and communication to the suppliers. At this department you assist on invoices and payment request from suppliers and incidentally buyers, work together with the colleagues of the account payable, the finance and the operation department when needed. You have to support tracks on delivery status of an order and assist in case of a warranty or returned goods. Creating of new vendors and support the Vendor Master team. Analysing of the materials and data reports. Together with your colleagues you will support creating of a new catalogue.You are a Dutch & English speakerExperiences in customer support or worked before on a supply chain or purchase departmentWorking with a ERP system like Sap or another customer account systemHigh communication skills and organization o effectivelyMotivated and able to manage tasks in a dynamic environmentUnderstand to follow request and prioritize these on urgencyHappy to work in a team and the willingness to achieve resultsSalary gross around EUR 1000Quarterly target and revision bonus25 days paid holidayBenefits package (choose your benefits: eg. Life Insurance, Private Pension, Public Transport and more)Medical insuranceHoliday vouchers and LunchFlight ticket to BucharestBefore you take your first step on your new road as a #expiditor, apply here below to ensure yourself of you're new job at this company. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Romania/ Language/English Dutch *ASAP* Dutch-speaking customer agents (m/f) in Prague Sat, 29 Apr 2017 23:00:04 CEST 65098 http://www.europelanguagejobs.com/jobs/agent/asap-dutch-speaking-customer-agents-mf-in-prague-65098.html Gi Group Prague Prague Czech Republic Providing full support to our airline customersTracking calls, handling booking emailsChecking cargo orders and approving themAnswering questions from external agends regarding import, export, bookings, tracing of cargo and providing general information  Fluent in DutchGood knowledge of EnglishExperienced in data administrationFirst knowledge in the helpdesk fieldFull training programDiscounted flight tickets, language courses, fitness center, swimming pool and meal ticketsMultilingual teamModern working environment in the center of Prague  Less than 18.000 € gross / year Permanent Full-time Agent Location/Czech Republic/Prague Language/English Dutch *TOP employer* looks for German speakers (m/f) in Prague Sat, 29 Apr 2017 23:00:04 CEST 65101 http://www.europelanguagejobs.com/jobs/agent/top-employer-looks-for-german-speakers-mf-in-prague-65101.html Gi Group Prague Prague Czech Republic Providing full support to our airline customersTracking calls, handling booking emailsChecking cargo orders and approving themAnswering questions from external agends regarding import, export, bookings, tracing of cargo and providing general informationFluent in GermanGood knowledge of EnglishExperienced in data administrationFirst knowledge in the helpdesk fieldFull training programDiscounted flight tickets, language courses, fitness center, swimming pool and meal ticketsMultilingual teamModern working environment in the center of Prague Less than 18.000 € gross / year Permanent Full-time Agent Location/Czech Republic/Prague Language/English German French Call-Center Agents Needed for Engineering Company Sat, 29 Apr 2017 23:00:04 CEST 65228 http://www.europelanguagejobs.com/jobs/agent/french-call-center-agents-needed-for-engineering-company-65228.html Gi Group Maia Porto Portugal Portugal is a lovely country with a Mediterranean climate, beautiful beaches and a summer that lasts about six months. The people are friendly, kind and open-minded. Porto is the perfect place to gain intercultural experience within Europe.The company you're applying work for is a world-leading engineering company and provide business process services.We are currently looking for French customer agents in Porto.Your Tasks:Processing of Order-to-Cash, Purchase-to-Pay and Record-to-Report tasksFinalization of administrative duties for the management team as well as maintaining a high quality servicePoint of contact between internal and external customers as well as the sales teamFostering of a collaborative relationship between country and regional business managers; no sales involvedClose to native language skills in French and good skills in EnglishTechnical skills as well as an interest in analytical tasksAbility to work efficiently with a multinational client baseCustomer-focused and willing to put the customer’s needs above one’s ownSecure job offer in an ever-growing global businessWork within a dynamic team incl. flat hierarchiesEasily reachable working place, only 15min from the city centerTeam building activities and career opportunities Less than 18.000 € gross / year Permanent Full-time Agent Location/Portugal/Porto Language/English French Dutch Customer Agents for Engineering Company in Porto Sat, 29 Apr 2017 23:00:04 CEST 65230 http://www.europelanguagejobs.com/jobs/agent/dutch-customer-agents-for-engineering-company-in-porto-65230.html Gi Group 4 Porto Portugal Portugal is a lovely country with a Mediterranean climate, beautiful beaches and a summer that lasts about six months. The people are friendly, kind and open-minded. Porto is the perfect place to gain intercultural experience within Europe.The company you're applying work for is a world-leading engineering company and provide business process services.We are currently looking for Dutch customer agents in Porto.Your Tasks:Processing of Order-to-Cash, Purchase-to-Pay and Record-to-Report tasksFinalization of administrative duties for the management team as well as maintaining a high quality servicePoint of contact between internal and external customers as well as the sales teamFostering of a collaborative relationship between country and regional business managers; no sales involvedClose to native language skills in Dutch and good skills in EnglishTechnical skills as well as an interest in analytical tasksAbility to work efficiently with a multinational client baseCustomer-focused and willing to put the customer’s needs above one’s ownSecure job offer in an ever-growing global businessWork within a dynamic team incl. flat hierarchiesEasily reachable working place, only 15min from the city centerTeam building activities and career opportunities 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Porto Language/English Dutch Spanish Customer Agents Wanted in Porto Sat, 29 Apr 2017 23:00:04 CEST 65231 http://www.europelanguagejobs.com/jobs/agent/spanish-customer-agents-wanted-in-porto-65231.html Gi Group Maia Porto Portugal Portugal is a lovely country with a Mediterranean climate, beautiful beaches and a summer that lasts about six months. The people are friendly, kind and open-minded. Porto is the perfect place to gain intercultural experience within Europe.The company you're applying work for is a world-leading engineering company and provide business process services.We are currently looking for Spanish customer agents in Porto.Your Tasks:Processing of Order-to-Cash, Purchase-to-Pay and Record-to-Report tasksFinalization of administrative duties for the management team as well as maintaining a high quality servicePoint of contact between internal and external customers as well as the sales teamFostering of a collaborative relationship between country and regional business managers; no sales involvedClose to native language skills in Spanish and good skills in EnglishTechnical skills as well as an interest in analytical tasksAbility to work efficiently with a multinational client baseCustomer-focused and willing to put the customer’s needs above one’s ownSecure job offer in an ever-growing global businessWork within a dynamic team incl. flat hierarchiesEasily reachable working place, only 15min from the city centerTeam building activities and career opportunities 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Porto Language/Spanish English Recruitment Marketing Expert (m/f) – Lisbon Sat, 29 Apr 2017 23:00:04 CEST 65396 http://www.europelanguagejobs.com/jobs/customer-service/recruitment-marketing-expert-mf-lisbon-65396.html Teleperformance Portugal (not set) Lisbon Portugal Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 7.500 employees we are providing services in 29 languages, for 64 markets.Teleperformance Portugal was considered six consecutive times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. Join us! Be part of a multicultural environment. What will your position be?Recruitment Marketing Expert has the primary responsibility of creating and managing all recruitment marketing campaigns. The Marketing Expert reports to the Marketing Manager and collaborates closely with the managers of recruitment team and stakeholder partners to ensure flawless, on-time, and high impact delivery of campaigns components. Main Responsibilities:SEO and generation of inbound traffic;Designing and implementing communication strategy aligned with business goals;Generate, edit, publish and share engaging content;Design social media and blog post images;Facebook Ads management;Google Analytics management.Who are we looking for?Higher Education Degree (Marketing - preferential);Fluency in English and Portuguese;Additional knowledge of other languages is a plus, if applicable (German, French and Spanish);At least two to three years on digital marketing activities;Knowledge of Photoshop/Illustrator is a plus;Creativity and proactive attitude (mandatory).  Our Offer Excellent work opportunity in a dynamic leading multinational company;Possibility of cooperation with leaders in various industries;Stable work and career progression;Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;Health Insurance;Young, dynamic and multicultural environment; To negotiate To negotiate Full-time Customer Service Location/Portugal/Lisbon Language/English Portuguese Sales Development Representative with Native Norwegian Sat, 29 Apr 2017 23:00:04 CEST 65399 http://www.europelanguagejobs.com/jobs/IT_Sales-Lead-Generation/sales-development-representative-with-native-norwegian-65399.html Talent Search People - Native Speakers Barcelona Barcelona Spain The company is a multinational company with more than twelve years of experience as a strategic partner to companies. With around 3000 employees at eleven national and international locations, the company offers a highly-qualified full service from a single source. Offering different solutions for service hotline, product advice, sales support, or address screening purposes. EmpleoThe primary responsibility of the Sales Development Representative is to increase the lead and opportunity pipeline for Inside Sales and Field Sales by executing outbound calls.The Sales Development Representative will be in charge of:- Generate, manage and handover leads and opportunities by developing and driving effective calling and selling strategies that are based on valid, customer-specific value propositions- Plan call strategy and action plan in alignment with the Inside Sales Team assigned- Execute effective prospecting efforts to maximize coverage of defined accounts- Drive proactive outbound call activity into net new contacts (e.g. lines of business)- A minimum of one year experience in B2B demand generation or Tele Sales (ideally experience in business application software sales)- Experience in high volume work environments including phone-centric work- Experience working with contact management software- Experience with business requirements in a particular industry is an assetEducation:- University degree or equivalent business experience, preferably in business or IT-related disciplineWork experience:- Proven sales drive- Strong customer focus and interpersonal skills to serve as a trusted advisor- Good IT/ preferably business software knowledge and understanding of SAP solutions- Capacity to listen actively in order to identify prioritized customer needs- Understanding of business challenges facing a defined industry and line of business- Ability to articulate the SAP value proposition clearly in a defined industry and line of business context- Ability to work independently with a strong drive for results- Strong facility with teamwork and an ability to learn and adapt quicklyLanguages:- Excellent verbal and written communication skills in target language (native level of Norwegian)- Excellent Business English - Competitive salary- Temporary contract- A dynamic, strongly expanding international enterprise with a high-quality service portfolio- A positive working environment with a state-of-the-art infrastructure, strong team spirit and social responsibility To negotiate Permanent Full-time IT Sales/Lead Generation Location/Spain/Barcelona Language/English Norwegian German Recruiter (m/f) - Lisbon Sat, 29 Apr 2017 23:00:04 CEST 65437 http://www.europelanguagejobs.com/jobs/human-resources/german-recruiter-mf-lisbon-65437.html Teleperformance Portugal (not set) Lisbon Portugal Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 7.000 employees we are providing services to 78 countries in 29 different languages.In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills. Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence. As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. Join us! Be part of a multicultural environment. What will your position be?To sustain the growth of our German Operations in Lisbon, we’re currently recruiting a German Recruiter to join our team of multilingual, international recruitment experts. Reporting to the International Recruitment Manager, you will be owner of international recruitment and selection processes. Main Responsibilities:• Recruitment of German speaking contact center agents for Teleperformance Portugal´s operations based in Lisbon;• Flexibility to also recruit contact center agents for other languages in English;• Interviewing candidates face-to-face and by phone;• Hosting of local selection processes;• CV analysis and pre¬selection;• Analysis of written tests;• Database insertion of applications and keeping the database updated;• Coordination of relocation support activities for candidates with other teams;Welcoming of candidates on site on their first day of job training.Who are we looking for?Native German speakers (mandatory);Fluency in English (mandatory);Previous experience in Recruitment and Selection;International experience (e.g. Erasmus);University degree, preferably in Human Resources or similar;Good knowledge of MS Office and internet applications. Our offer: Excellent work opportunity in a dynamic leading multinational company;Possibility of cooperation with leaders in various industries;Stable work and career progression;Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;Health Insurance;Young, dynamic and multicultural environment;Free organized sport activities and events every month. To negotiate To negotiate Full-time Human Resources Location/Portugal/Lisbon Language/English German AdTech Manager Sat, 29 Apr 2017 23:00:04 CEST 65438 http://www.europelanguagejobs.com/jobs/information-technology/adtech-manager-65438.html Talent Search People - Native Speakers (not set) Barcelona Spain Our Client is a leading global software discovery destination, offering solutions through the world's most complete selection of software and apps.  ResponsabilitiesManaging the implementation, integration and operations of ad technology solution providers (SSPs, DMP, Ad Server, Video Players, etc. )Continuously searching for ways to optimize digital real estate via technology as well as optimization of demand stack to maximize revenue.Managing the operational relationships with 3rd party providers, including the ongoing trials of new ad technology solutions.Reviewing and evaluating sites configuration in terms of integration with the Ad Server and other third party solutions, and making proactive measures and recommendations to optimize and continuously improve such integration.With Product and Sales work on proposal, definition (specs development and implementation of new advertising formats).Work with the Product Team on running AB tests with special focus on revenue optimization.Liaison between business units including Sales, Adops and Product to resolve major issues and lead business opportunities.Resolves critical internal operational issues and escalations for accelerated resolution, reducing financial exposure, and implement preventive measures.Use data to drive decisions - using metrics to analyze trends, opportunities, close gaps and prioritize activities and manage/reduce cost.Stay ahead of Industry trends and inform the business with relevant news and best practices.Support definition of programmatic strategy and as well as overall yield strategy.+5 years’ experience in publisher-side ad operations/online trafficking.Demonstrated fluency in DFP premium and GPT.Exceptional knowledge of online advertising terminology and KPIs (should be familiar with impressions, conversions, CPM, CPC, CTR, redirects, ad server macros, audience segmentation, programmatic, etc.).Working knowledge of programmatic platforms (SSPs, Ad Exchanges) such as Rubicon, Pubmatic, Liverail, AdSense or Ad Exchange.Working knowledge of 3rd party rich media vendors and agency tools such as DFA, Atlas, Pointroll, Sizmek, etc.Exceptional analytical and strategic thinking and ability to develop and present recommendations to clients.Experience with Video (VAST, VPAID) and Mobile Advertising.Ability to test and troubleshoot technical ad campaign problems and familiarity with Internet programming and debugging including common browser-based debugging tools (FireBug, Fiddler, Chrome developer tools).Strong analytical skills (pivot tables, regression analysis, etc).Demand management – ensure that we are planning for, and appropriately prioritizing demand.Being proactive. Identifying problems and providing solutions, identifying new opportunities that can help the sales department to achieve Softonic goals.Deadline driven.High level of English. Nice to haveBasic JavaScript and HTML.Experience in programming and web development, especially scripting (PHP) and XML.Knowledge in the native advertising landscape is a plus.- Attractive salary- Competitive benefits package- Friendly and international office environment (Fresh fruits, snacks, game room etc.)- Opportunity to develop and growth within the business Permanent Full-time Information Technology Location/Spain/Barcelona Language/Spanish English French Recruiter (m/f) - Lisbon Sat, 29 Apr 2017 23:00:04 CEST 65440 http://www.europelanguagejobs.com/jobs/human-resources/french-recruiter-mf-lisbon-65440.html Teleperformance Portugal (not set) Lisbon Portugal Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 7.500 employees we are providing services to 64 countries in 29 different languages.In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills. Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence. As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. us! Be part of a multicultural environment. What will your position be?To sustain the growth of our French Operations in Lisbon, we’re currently recruiting a French Recruiter to join our team of multilingual, international recruitment experts. Reporting to the International Recruitment Manager, you will be owner of international recruitment and selection processes. Main Responsibilities:• Recruitment of French speaking contact center agents for Teleperformance Portugal´s operations based in Lisbon;• Flexibility to also recruit contact center agents for other languages in English;• Interviewing candidates face-to-face and by phone;• Hosting of local selection processes;• CV analysis and pre¬selection;• Analysis of written tests;• Database insertion of applications and keeping the database updated;• Coordination of relocation support activities for candidates with other teams;• Welcoming of candidates on site on their first day of job training. Who are we looking for? Native French speakers (mandatory);Fluency in English (mandatory);Previous experience in Recruitment and Selection;International experience (e.g. Erasmus);University degree, preferably in Human Resources or similar;Good knowledge of MS Office and internet applications. Our offer:Excellent work opportunity in a dynamic leading multinational company;Possibility of cooperation with leaders in various industries;Stable work and career progression;Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;Health Insurance;Young, dynamic and multicultural environment;Free organized sport activities and events every month. To negotiate To negotiate Full-time Human Resources Location/Portugal/Lisbon Language/English French German Speaking Team Leader - Slovakia Sat, 29 Apr 2017 23:00:04 CEST 65503 http://www.europelanguagejobs.com/jobs/team-leader-manager/german-speaking-team-leader-slovakia-65503.html Recruitment Direct Bratislava Bratislava Slovakia German Speaking SupervisorBratislava, Slovakia€24k per year bonuses shares excellent relocationExcellent opportunity to join this world leader in their industry.The role will involve managing up to 15 customer service agents. Providing coaching, guidance and mentoring to the team, ensuring the customer experience is of high quality.Candidates must speak German fluently and have experience of leading a team in a call centre environment including interview, training and performance management of staff.Job Duties - holding 1:1 meetings, coaching, and mentorship. · Direct line management for customer agents· Implements performance goals, monitors and evaluates these.. · Conducts Vendor/Seller interaction audits and provide coaching to improve performance. · Ability to work shiftsExperience Required - Fluent in German and English - Proven people management/team leader experience - Strong interpersonal and communication skills · Ability to maintain composure in critical situations. · Demonstrates effective communication, composure, and professional attitude.· Minimum of 1 year supervisory or advisory experience in a call centre environment · Demonstrates effective, clear and professional written and oral communication · Enthusiasm and strong self-motivation · Demonstrates effective communication, composure, and professional attitudeExcellent relocation assistance ie €3000 for relocation reimbursed. Recruitment Direct is acting as a recruitment agency.€24k - 30k per year relocation 24.000 € - 30.000 € gross / year Permanent Full-time Team Leader / Manager Location/Slovakia/Bratislava Language/English German Paid FO Internship in Intercontinental Hotel in China Sat, 29 Apr 2017 23:00:04 CEST 65507 http://www.europelanguagejobs.com/jobs/Other/paid-fo-internship-in-intercontinental-hotel-in-china-65507.html SII Sichuan Internships & Immersion programs limit (not set) China SII offers paid internship positions in top international hotels in china. Hospitality internships is our specialty. We have great contacts with 5 star international hotel brand sin Chengdu. All the positions include accommodations, meals and basic salary that is more than enough to support the intern during his stay here. SII offer the most cost effective internships in China - contact us today for more information 1.speak fluent English2.candidate with European, American or south American passport3. Age:18-28Role of intern- Front OfficeRegular Tasks Undertaken by intern- See the logbook, understand a ban on the transfer of matters, and is responsible forprocessing.- Be familiar with booking information, understanding of the customer, in particular,to remember the upcoming VIP, the name of the regulars, understand all the activitiesof the hotel.- Be familiar with the hotel room sales related policies, has always been a guest roomsales, strive for the best economic benefits.- Be familiar with the professional business and skills, good customer service.- proficient in store information, provide accurate information service.- Be responsible for check-in for the hotel guests.- Be responsible for the room key management and distribution work and strictlyabide by the verification system;- prepare reports and provide accurate information to other departments. Typical Working Day- According to the scheduled shift and rotated for shift Benefit- allowance?3000- 5000RMB ( It is decided after interview )- Accommodation and duty meal- Uniform Less than 18.000 € gross / year Internship / Apprenticeship Full-time Other Location/China/ Language/English Sales & Compliance Consultant English Native Speaker Sat, 29 Apr 2017 23:00:04 CEST 65510 http://www.europelanguagejobs.com/jobs/sales-marketing/sales-compliance-consultant-english-native-speaker-65510.html WiPjobs (not set) Prague Czech Republic • Successfully identifies priority accounts and connects them with appropriate licensing and campaign programs in high-level territory plan.• Handles a large volume of calls, accurately executing current licensing programs and campaigns through CRM activities (example: MMRP, T-36, etc.)• Demonstrates effective call handling by:-successfully solving customer issues and challenges- developing and maintaining detailed knowledge of licensing programs and campaigns- developing and maintaining Microsoft product knowledge- communicating pre-sales information to inbound customers"•Recognizes when a member of the Microsoft partner, sales or services team can appropriately add value to customer relationship and acts accordingly.•Understands licensing and campaign objectives, how to deliver on those objectives and accurately tracks status•Ability to convert Microsoft-provided leads to opportunities- University degree or High school with a previous first professional experience in sales.- Eligible to work in EU.- Native Spealker English- preferrably from UK - High level of communication skills (phone manners)- Persuading, Influencing and Negotiating Skills.- Self-motivated and driven.- Previous experience in Sales or customer service experience is a plus.- Competitive salary + attractive Bonus system.- Daily food vouchers- 20 Days of Holiday, plus additional holidays up to 5 days- Business trip opportunities- Professional growth opportunities To negotiate Permanent Full-time Sales & Marketing Location/Czech Republic/Prague Language/English Norwegian Graduate B2B Consultant Sat, 29 Apr 2017 23:00:04 CEST 65580 http://www.europelanguagejobs.com/jobs/sales-marketing/norwegian-graduate-b2b-consultant-65580.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Norwegian speaking graduate ready to start your career in sales, we want to offer you the chance to relocate to Barcelona!We will give you a relocation bonus, arrange all of your working documents, help you get a Spanish bank account, and give you expert advice on accommodation and living in Barcelona.Our client is a leading company in digital and cloud printing, offering a fresh and cutting edge service to clients worldwide.As part of the SELLBYTEL group, you will have the chance to develop your career in an international business based in the centre of sunny Barcelona, and become an expert in your field.A typical day:You'll be speaking to the key decision makers in businesses, teaching companies about your product and securing their interest.What you'll be doing:-Conducting research to find suitable companies to contact and offer your services-Qualifying and capturing vital information about the target companies-Securing qualified phone or face to face appointments for the sales team-Building business to business relationships-Working with the marketing team and acting on their campaigns-Keeping track of your ongoing performance to hit your targets  What you bring to us:We're looking for hungry, fast learners; the following attributes are a must:-Experience working in research and prospecting, or the motiation to learn quickly-Natural sales ability-A competitive personality-Passion for online technology-Self confidence-Native or business level of Norwegian and business level of English***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation***What we give to you:-Base Salary: 18.000Euros gross/year + 4.000Euros gross/year (variable bonus)-Relocation package-Schedule: Monday - Friday, 39 hours per week-Long term contract-Growth opportunities in an international business-Discounts on Spanish courses 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Norwegian German Graduate B2B Consultant - Cloud Technology Sat, 29 Apr 2017 23:00:04 CEST 65581 http://www.europelanguagejobs.com/jobs/sales-marketing/german-graduate-b2b-consultant-cloud-technology-65581.html SELLBYTEL Group Barcelona Barcelona Spain If you are a German speaking graduate ready to start your career in sales, we want to offer you the chance to relocate to Barcelona!We will give you a relocation bonus, arrange all of your working documents, help you get a Spanish bank account, and give you expert advice on accommodation and living in Barcelona.Our client is a leading company in digital and cloud printing, offering a fresh and cutting edge service to clients worldwide.As part of the SELLBYTEL group, you will have the chance to develop your career in an international business based in the centre of sunny Barcelona, and become an expert in your field.A typical day:You'll be speaking to the key decision makers in businesses, teaching companies about your product and securing their interest.What you'll be doing:-Conducting research to find suitable companies to contact and offer your services-Qualifying and capturing vital information about the target companies-Securing qualified phone or face to face appointments for the sales team-Building business to business relationships-Working with the marketing team and acting on their campaigns-Keeping track of your ongoing performance to hit your targets  What you bring to us:We're looking for hungry, fast learners; the following attributes are a must:-Experience working in research and prospecting, or the motiation to learn quickly-Natural sales ability-A competitive personality-Passion for online technology-Self confidence-Native or business level of German and business level of English***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation***What we give to you:-Base Salary: 18.000Euros gross/year + 4.000Euros gross/year (variable bonus)-Relocation package-Schedule: Monday - Friday, 39 hours per week-Long term contract-Growth opportunities in an international business-Discounts on Spanish courses 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English German English Business Developer Sat, 29 Apr 2017 23:00:04 CEST 65582 http://www.europelanguagejobs.com/jobs/sales-marketing/english-business-developer-65582.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for an Business Developer with high IT Skills and SAP.Responsibilities-Responsible for handling customers who have downloaded the trial software.-Must call and/or email to probe and qualify their interest in our Client's solutions-Effectively present and demonstrate the value of our Client solutions._Conduct a demonstration of the Client's solution when requested by customer-Requirements discovery, and lead discussions to understand customer needs & pain points and identify solution that best suits their organization.-Generate/qualify leads based on free trials customers, and pass leads to Business-Development/Sales for opportunity conversion.-Working closely with customers to understand and capture requirements.-Replying to customers following requests for information requests.-B2B Lead generation through various marketing activities like Cold Calls, Digital-Marketing and Social Networking.-Working closely and collaboratively with Demand Generation Specialists (DGS) to discuss effective solutions.-Support DGS for their prospect's request for more information (whitepaper, case study, reports)-Generate whitepapers, thought leadership papers and sales presentations from our Client's website as required-Create and update marketing generated pipeline on CRM-Fill the lead generation pipeline by engaging with prospects and key customers.- Achieve set targets  -Excellent communication skills both verbal and written in English-Strong communicator, strong organizing abilities and process-oriented work style-Passionate about interacting with people and helping them succeed.-Ongoing commitment to grow and develop the team within defined role pathways.-Be self-motivated and organized-Planning & Organising - Ability to multitask, plan and prioritise workload-Experience of dealing with clients. Ability to deal with virtual teams-Resilience - Demonstrates resilience and ability to work on own initiative-Problem Solving - Demonstrates problem solving and troubleshooting skills-Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targetsWe offer-Full-time (39 hours/week) and long-term contract-Salary: up to 26000Euros gross/year (including bonus)-Relocation Package-Opportunity to grow in an international team 24.000 € - 30.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Recruitment Specialist with French Sat, 29 Apr 2017 23:00:04 CEST 65585 http://www.europelanguagejobs.com/jobs/human-resources/recruitment-specialist-with-french-65585.html SELLBYTEL Group Barcelona Barcelona Spain If you are a people's person, passionate about HR and believe in creating new opportunities, the SELLBYTEL Group in Barcelona is looking forward to meeting you!It's time to face a new challenge in your career and join our international recruitment team in Barcelona.What you'd be doing:·Leading 360º recruitment process via CV screening, phone and face to face interviews, group interviews and confirmation of candidates·Ensuring effectiveness of the recruitment process through proactive searching, employer branding and Recruitment 2.0·Building and maintaining strong relationships with the Supervisors/Managers·Maintaining the data baseWhat we are looking for:·Motivated and dynamic person·Ability to work on your own initiative·Great team ethic ·Previous experience in HR recruitment in a multinational environment·High level of English and High/native level of French·Degree in related studies is a plus What we are offering:·Full-time contract (39 hours/week) , flexible schedule.Type of contract:Indefinite·Salary:16000Euros gross/year + up to 2400Euros gross/year in bonus·Internal Development Program·Relocation package provided Less than 18.000 € gross / year Project/Service based Full-time Human Resources Location/Spain/Barcelona Language/English French German Business Developer Sat, 29 Apr 2017 23:00:04 CEST 65586 http://www.europelanguagejobs.com/jobs/sales-marketing/german-business-developer-65586.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for a German Business Developer with high IT Skills and SAP.Responsibilities-Responsible for handling customers who have downloaded the trial software.-Must call and/or email to probe and qualify their interest in our Client's solutions-Effectively present and demonstrate the value of our Client solutions._Conduct a demonstration of the Client's solution when requested by customer-Requirements discovery, and lead discussions to understand customer needs & pain points and identify solution that best suits their organization.-Generate/qualify leads based on free trials customers, and pass leads to Business-Development/Sales for opportunity conversion.-Working closely with customers to understand and capture requirements.-Replying to customers following requests for information requests.-B2B Lead generation through various marketing activities like Cold Calls, Digital-Marketing and Social Networking.-Working closely and collaboratively with Demand Generation Specialists (DGS) to discuss effective solutions.-Support DGS for their prospect's request for more information (whitepaper, case study, reports)-Generate whitepapers, thought leadership papers and sales presentations from Hybris website as required-Create and update marketing generated pipeline on CRM-Fill the lead generation pipeline by engaging with prospects and key customers.- Achieve set targets  Requirements-Excellent communication skills both verbal and written in German language and English-Strong communicator, strong organizing abilities and process-oriented work style-Passionate about interacting with people and helping them succeed.-Ongoing commitment to grow and develop the team within defined role pathways.-Be self-motivated and organized-Planning & Organising- Ability to multitask, plan and prioritise workload-Experience of dealing with clients. Ability to deal with virtual teams-Resilience - Demonstrates resilience and ability to work on own initiative-Problem Solving- Demonstrates problem solving and troubleshooting skills-Responsibility for Results- Demonstrates ownership and accountability to achieve deadlines and targetsWe offer-Full-time (39 hours/week) and long-term contract-Salary: up to 26000Euros gross/year (including bonus)-Relocation Package-Opportunity to grow in an international team 24.000 € - 30.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English German Recruitment Specialist with German Sat, 29 Apr 2017 23:00:04 CEST 65587 http://www.europelanguagejobs.com/jobs/human-resources/recruitment-specialist-with-german-65587.html SELLBYTEL Group Barcelona Barcelona Spain If you are a people's person, passionate about HR and believe in creating new opportunities, the SELLBYTEL Group in Barcelona is looking forward to meeting you!It's time to face a new challenge in your career and join our international recruitment team in Barcelona.What you'd be doing:·Leading 360º recruitment process via CV screening, phone and face to face interviews, group interviews and confirmation of candidates·Ensuring effectiveness of the recruitment process through proactive searching, employer branding and Recruitment 2.0·Building and maintaining strong relationships with the Supervisors/Managers·Maintaining the data base What we are looking for:·Motivated and dynamic person·Ability to work on your own initiative·Great team ethic ·Previous experience in HR recruitment in a multinational environment·High level of English and High/native level of German·Degree in related studies is a plus_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we are offering:·Full-time contract (39 hours/week) , flexible schedule.Type of contract:Indefinite·Salary:16000Euros gross/year + up to 2400Euros gross/year in bonus·Internal Development Program·Relocation package provided Less than 18.000 € gross / year Project/Service based Full-time Human Resources Location/Spain/Barcelona Language/English German French Business Developer Sat, 29 Apr 2017 23:00:04 CEST 65588 http://www.europelanguagejobs.com/jobs/sales-marketing/french-business-developer-65588.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for a German and a French Business Developer with high IT Skills and SAP.Responsibilities-Responsible for handling customers who have downloaded the trial software.-Must call and/or email to probe and qualify their interest in our Client's solutions-Effectively present and demonstrate the value of our Client solutions._Conduct a demonstration of the Client's solution when requested by customer-Requirements discovery, and lead discussions to understand customer needs & pain points and identify solution that best suits their organization.-Generate/qualify leads based on free trials customers, and pass leads to Business-Development/Sales for opportunity conversion.-Working closely with customers to understand and capture requirements.-Replying to customers following requests for information requests.-B2B Lead generation through various marketing activities like Cold Calls, Digital-Marketing and Social Networking.-Working closely and collaboratively with Demand Generation Specialists (DGS) to discuss effective solutions.-Support DGS for their prospect's request for more information (whitepaper, case study, reports)-Generate whitepapers, thought leadership papers and sales presentations from Hybris website as required-Create and update marketing generated pipeline on CRM-Fill the lead generation pipeline by engaging with prospects and key customers.- Achieve set targets  Requirements-Excellent communication skills both verbal and written in French language and English-Strong communicator, strong organizing abilities and process-oriented work style-Passionate about interacting with people and helping them succeed.-Ongoing commitment to grow and develop the team within defined role pathways.-Be self-motivated and organized-Planning & Organising - Ability to multitask, plan and prioritise workload-Experience of dealing with clients. Ability to deal with virtual teams-Resilience - Demonstrates resilience and ability to work on own initiative-Problem Solving - Demonstrates problem solving and troubleshooting skills-Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targetsWe offer-Full-time (39 hours/week) and long-term contract-Salary: up to 26000Euros gross/year (including bonus)-Relocation Package-Opportunity to grow in an international team 24.000 € - 30.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English French Recruitment Specialist with Italian Sat, 29 Apr 2017 23:00:04 CEST 65589 http://www.europelanguagejobs.com/jobs/human-resources/recruitment-specialist-with-italian-65589.html SELLBYTEL Group Barcelona Barcelona Spain If you are a people's person, passionate about HR and believe in creating new opportunities, the SELLBYTEL Group in Barcelona is looking forward to meeting you!It's time to face a new challenge in your career and join our international recruitment team in Barcelona.What you'd be doing:·Leading 360º recruitment process via CV screening, phone and face to face interviews, group interviews and confirmation of candidates·Ensuring effectiveness of the recruitment process through proactive searching, employer branding and Recruitment 2.0·Building and maintaining strong relationships with the Supervisors/Managers·Maintaining the data baseWhat we are looking for:·Motivated and dynamic person·Ability to work on your own initiative·Great team ethic ·Previous experience in HR recruitment in a multinational environment·High level of English and High/native level of Italian·Degree in related studies is a plus_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we are offering:·Full-time contract (39 hours/week) , flexible schedule.Type of contract:Indefinite·Salary:16000Euros gross/year + up to 2400Euros gross/year in bonus·Internal Development Program·Relocation package provided Less than 18.000 € gross / year Project/Service based Full-time Human Resources Location/Spain/Barcelona Language/English Italian Norwegian Customer Support Agent - Greece Sat, 29 Apr 2017 23:00:04 CEST 65815 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-customer-support-agent-greece-65815.html Spoton Connections (not set) Greece Norwegian Speaking Customer Support – Athens, Greece Have you ever wanted to live in an ancient city with great weather that offers an affordable cost of living? In Athens, the largest city in Greece, you will find a vibrant expat community, continuous entertainment, and a good quality of life, along with the opportunity to develop your career. As one of the most desirable destinations in Europe, Athens offers everything from food and culture to lifestyle and shopping. Our client, based in Athens, is currently looking for a Norwegian speaking Customer Service Agent to be based in Athens, Greece. Main DutiesSpeak to customers via phone, email, and live chat, answering questions and offering help when required.Keep accurate records of customer accounts and escalate issues internally when needed.On occasion, your language skills might be utilized for translations. Job RequirementsThe ability to speak and write Norwegian at a native level.A positive, ‘can do’ attitude and strong communication skills.Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite. What Is On Offer?As an industry standard, you can typically expect a competitive salary package and a positive working environment with strong possibilities for career development. To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team by hitting apply. We have Customer Support roles for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and many other locations. We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role. To negotiate Permanent Full-time Customer Service Location/Greece/ Language/English Norwegian Swedish Customer Support Agents - Greece Sat, 29 Apr 2017 23:00:04 CEST 65827 http://www.europelanguagejobs.com/jobs/customer-service/swedish-customer-support-agents-greece-65827.html Spoton Connections (not set) Greece Athens has it all! It's the most international city in Greece with a large expat community, offering a wide range of activities to suit anyone's tastes. Along with it's great weather and low cost of living, relocation to this country can also offer you the opportunity you've been waiting for to develop your career!Our client, whose head office is based in Greece, is currently hiring a Swedish speaking Customer Service Agent.What will the job involve?- Speak to customers via phone, email and live chat; answering questions and generally helping them out.- Keep accurate records of the customers account and escalate issues internally as and when needed.- On occasion your language skills might be utilised for translations as well!What is on offer?- As an industry standard you can typically expect full relocation support, competitive salary packages and a fantastic working environment.To hear more about this great opportunity, get in touch with the Betting Connections Team by hitting the ‘Apply' button and sending us your CV. One of our team will contact you for a chat soon!If this job is not right for you, but you know of someone whom it would be perfect for, we offer a 250 euro ‘refer a friend' bonus! So send us your friend recommendations today, or maybe even relocate together!!!Betting Connections has multilingual vacancies across Europe in locations such as Greece, Malta, Ireland, Portugal, UK and many more!If you speak one or more of the following languages, get in touch with us to hear more about the opportunities that are available to you!! Swedish, Danish, Norwegian, Finnish, German, French, Dutch, Portuguese, Spanish, Italian, Polish, Arabic, Turkish, Russian, Hebrew and many more!  To negotiate Permanent Full-time Customer Service Location/Greece/ Language/English Swedish French Customer Support Agent - Greece Sat, 29 Apr 2017 23:00:04 CEST 65828 http://www.europelanguagejobs.com/jobs/customer-service/french-customer-support-agent-greece-65828.html Spoton Connections (not set) Greece French Speaking Customer Support – Athens, Greece Have you ever wanted to live in an ancient city with great weather that offers an affordable cost of living? In Athens, the largest city in Greece, you will find a vibrant expat community, continuous entertainment, and a good quality of life, along with the opportunity to develop your career. As one of the most desirable destinations in Europe, Athens offers everything from food and culture to lifestyle and shopping. Our client, based in Athens, is currently looking for a French speaking Customer Service Agent to be based in Athens, Greece. Main DutiesSpeak to customers via phone, email, and live chat, answering questions and offering help when required.Keep accurate records of customer accounts and escalate issues internally when needed.On occasion, your language skills might be utilized for translations. Job RequirementsThe ability to speak and write French at a native level.A positive, ‘can do’ attitude and strong communication skills.Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite. What Is On Offer?As an industry standard, you can typically expect a competitive salary package and a positive working environment with strong possibilities for career development. To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team by hitting apply. We have Customer Support roles for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and many other locations. We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role. To negotiate Permanent Full-time Customer Service Location/Greece/ Language/English French Stage – Animazione e Turismo in Hotel Resort (Italiano Nat) Sat, 29 Apr 2017 23:00:04 CEST 65861 http://www.europelanguagejobs.com/jobs/tourism/stage-animazione-e-turismo-in-hotel-resort-italiano-nat-65861.html IES Consulting Costa Brava Girona Spain Informazioni sull’azienda che offre lo stage: La struttura che offre questo Stage non é solo un Hotel ma bensí una catena alberghiera internazionale con una forte presenza in Spagna e nei suoi vari territori: dalle incantevoli spiagge sul Mediterraneo alle montagne nei Pirenei , splendidi Resort dove per anni i nostri candidati hanno effettuato i loro TirociniTutti i loro Hotel offrono Stage remunerati, con vitto e alloggio inclusi. Da molti anni i candidati effettuano Stage in ambito Front Office ma anche in Animazione , Cucina e RistorazioneLe loro strutture ubicate in montagna sono un’ottima possibilitá per i fan degli sport invernali, essendo un’ottima alternativa per gli amanti dello sci e dello snowboard; le strutture invece ubicate sulla costa direttamente sul mare, sono un’ottima destinazionae per i turisti che vogliano godere appieno l’estate. Punto d’incontro di questa catena alberghiera é la cucina che unisce cibo regionale con la cucina internazionale. MANSIONI PREVISTE DALLO STAGE:Questo Stage in animazione é adatto ad un candidato con energia , dinamismo, grande interesse per il turismo ed il desiderio di far parte di un Team che giornalmente organizzi attivitá , musical e guichi per un pubblico di tutte le etá.Le aree che verranno svolte durante questo Tirocinio saranno le seguenti:Supporto nell’organizzazione della attivitá del Team di animazione come Musical, spettacoli teatrali , giochi , tornei e attivitá con bambini;Collaborare durante lo sviluppo delle attivitá del Team di animazione;Conoscere ed apprendere le coreografie e sceneggiature degli spettacoli teatrali e dei Musical;Invitare i clienti dell’Hotel a partecipare alla attivitá del Team di Animazione;Pubblicare settimanalmente nel Wall degli Eventi tutte le attivitá con data ed ora dell’Evento;Prestare speciale attenzione all’adempimento delle norme di sicurezza durante le attivitá con bambini e Teenager;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaAnimazione; Turismo; Lingue Straniere; Comunicazione; Relazioni InternazionaliConoscenza linguisticaSpagnolo – A2Esperienza richiestaSi valuteranno esperienze previe in Animazione, turismo o nel mondo SportivoConoscenze informaticheAltre richiesteOltra alla conoscenza della lingua Spagnola verrá valutata positivamente la conoscenza della lingua Inglese e Francese *** Verranno presi in considerazione solamente candidati che possanno ottenere una Convenzione di Tirocinio tramite la propria UniversitáInformazioni importanti* SedeCosta Brava* Vantaggi200 Euro MensiliAlloggio e pasti* Orari5 giorni settimanali8 Ore Giornaliere? To negotiate Internship / Apprenticeship Full-time Tourism Location/Spain/Girona Language/Spanish Business Development Agent with native level of English BCN Sat, 29 Apr 2017 23:00:04 CEST 65871 http://www.europelanguagejobs.com/jobs/Business-Development/business-development-agent-with-native-level-of-english-bcn-65871.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are recruiting a Business Development Agent with a native level of English. This person will have the opportunity to combine their passion for sales and marketing by representing major IT corporations. Carry out B2B business development, understand how to build relationships, generate leads, and achieve excellent commercial skills.Our client is an international marketing and sales solutions provider, which specializes in the IT Industry. They help with contacting and managing suspects, prospects and customers with the objective of developing and growing the business of their clients. The company uses marketing databases, telephone, email or web in order to achieve results that are measurable and profitable. They work with only the very best Blue Chip companies helping they achieve their sales and marketing goals.The company was founded in 1996 in Bournemouth. It currently has 200 employees across 4 sites, which include Bournemouth, England, Miami, USA, Auckland, New Zealand and Barcelona, Spain.In this position, you will be contacting international businesses on behalf of IT companies and gathering information (IT strategies) in order to generate new business opportunities. You will be using various sources such as marketing databases, telephone, email or web to achieve the targets set by our clients. In this fun, energetic environment you will receive first class Sales, Leadership and Communication training. Your main responsibilities:-Working with some of the world's largest software and hardware vendors with the aim of identifying, qualifying, pursuing, and delivering business opportunities to them.-Contacting and developing connections with businesses in order to generate leads for the IT companies you are representing -Interacting with clients and members of your teamThis job requires a person with exceptional professionalism and a top class attitude combined with good commercial skills, integrity and desire to be the best. We are looking for an outgoing and ambitious individual who is willing to meet targets and really benefit from this experience. A fun personality and readiness to work hard but play hard is also required. Eager graduates and trainees who want to develop their career in a commercial environment are always welcome along with more experienced professionals. Your will be given expert training in Sales, IT knowledge and liaising with clients QualificationsNative level of EnglishExperiencePrevious experience in telemarketing or Sales is an advantage but not a necessitySkillsGood work ethicGoal drivenAmbitiousOtherA huge interest in businessGreat sense of humourOutgoing and able to speak comfortably over the telephone-Expert and thorough training programs-Invaluable experience and skill development-Career opportunities within management and sales roles (in-house or with the worlds leading IT companies) -Exciting and motivating incentives for top performers-A young, friendly, vibrant and international environment-Salary: 30.000 euro´s per year-Long term contract with the company (“obra y servicio”) 24.000 € - 30.000 € gross / year Permanent Full-time Business Development Location/Spain/Barcelona Language/English Business Development Agent with a native level of German BCN Sat, 29 Apr 2017 23:00:04 CEST 65872 http://www.europelanguagejobs.com/jobs/Business-Development/business-development-agent-with-a-native-level-of-german-bcn-65872.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are recruiting a Business Development Agent with a native level of German. This person will have the opportunity to combine their passion for sales and marketing by representing major IT corporations. Carry out B2B business development, understand how to build relationships, generate leads, and gain excellent commercial skills.        Our client is an international marketing and sales solutions provider, which specialises in the IT Industry. The tailored marketing and sales services they provide help the business of their clients grow, achieving measurable results. They only work with the very best Blue Chip companies helping them achieve their sales and marketing goals.The company was founded in 1996 in Bournemouth. It currently has 200 employees across 4 sites, which include Bournemouth, Miami, Auckland and Barcelona.In this position, you will be contacting international businesses on behalf of IT companies and gathering information (IT strategies) in order to generate new business opportunities. You will be using various sources such as marketing databases, telephone and email to achieve the targets set by our clients. In this fun, energetic environment you will receive first class Sales, Leadership and Communication training. Your main responsibilities:- Working with some of the world's largest software and hardware vendors with the aim of identifying, qualifying, pursuing, and delivering business opportunities to them.- Contacting and developing connections with businesses in order to generate leads for the IT companies you are representing. We are looking for a person with the following skills:- Native level of German- High level of English- Exceptional communication skills and professionalism - Ambition and dedication - 30.000 gross per year- Permanent position - Schedule from Monday to Friday from 9.00 - 18.00- Career opportunities within management and sales roles (in-house or with the worlds leading IT companies) - Exciting and motivating incentives for top performers- A young, friendly, vibrant and international environment  24.000 € - 30.000 € gross / year Permanent Full-time Business Development Location/Spain/Barcelona Language/German Business Development Agent with a native level of Dutch BCN Sat, 29 Apr 2017 23:00:04 CEST 65875 http://www.europelanguagejobs.com/jobs/Business-Development/business-development-agent-with-a-native-level-of-dutch-bcn-65875.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are recruiting a Business Development Agent with a native level of Dutch. This person will have the opportunity to combine their passion for sales and marketing by representing major IT corporations. Carry out B2B business development, understand how to build relationships, generate leads, and achieve excellent commercial skills.        Our client is an international marketing and sales solutions provider, which specialises in the IT Industry. The tailored marketing and sales services they provide help the business of their clients grow, achieving measurable results. They only work with the very best Blue Chip companies helping them achieve their sales and marketing goals.In this position, you will be contacting international businesses on behalf of IT companies and gathering information (IT strategies) in order to generate new business opportunities. You will be using various sources such as marketing databases, telephone and email to achieve the targets set by our clients. In this fun, energetic environment you will receive first class Sales, Leadership and Communication training. Your main responsibilities:- Working with some of the world's largest software and hardware vendors with the aim of identifying, qualifying, pursuing, and delivering business opportunities to them.- Contacting and developing connections with businesses in order to generate leads for the IT companies you are representing. We are looking for a person with the following skills:- Native level of Dutch- High level of English- Exceptional communication skills and professionalism - Ambition and dedication - 30.000 gross per year- Permanent position - Schedule from Monday to Friday from 9.00 - 18.00- Career opportunities within management and sales roles (in-house or with the worlds leading IT companies) - Exciting and motivating incentives for top performers- A young, friendly, vibrant and international environment 24.000 € - 30.000 € gross / year Permanent Full-time Business Development Location/Spain/Barcelona Language/Dutch Community Manager with Dutch and German Sat, 29 Apr 2017 23:00:04 CEST 65876 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/community-manager-with-dutch-and-german-65876.html Talent Search People - Native Speakers Rubi Barcelona Spain The Community Manager will work with the Social Media Manager and Marketing team to ensure the company's brand is publishing quality content, engaging in meaningful ways, and providing value to the online communities.Your main tasks include qualitative and quantitative analysis of social media. You will analyse the content cycle: which content worked via which channel and why. In addition, you will coordinate actions with agencies according to project and you will help to achieve the marketing objectives, creation of a content plan, co-develop then publish content, engage with users, identify influencies and bring strategic ideas on how to nurture these communities, in alignment with goals.If you enjoy creating dynamic content, you have an incredible attention to detail and a creative mind, and you are able to build easily relationships with people both on- and offline, often finding yourself striking up a conversation with new people… We would like to meet you!Your tasks:Content Creation: - Grow and expand the brand’s presence in social media channels- Manage day to day publishing, uploading, monitoring and response on social media channels: Twitter, Facebook, etc.- Collaborate in the creation of the Social Media Plan for each country.- Segment and decide upon segmentation for targeted content- Content creation for blogs according to SEO strategy.- Coordinate with design team to come up with and use creative images in combination with writing- Create/Recruit/Manage brand influencers - Build relationships with customers, potential customers and industry professionalsMarketing Analysis:- Drive results in our KPI’s through social media and content creation- Determine your KPI’s for campaigns of your own design- Audit and analyse social media investment, including digital advertising costs and returns.- Follow and help to develop the SEO strategyCustomer Service: - Respond to comments and customer queries in a timely manner- Excellent knowledge of Dutch and German is a must, knowledge of Spanish is a plus- 1-2 years of experience as a Community Manager, preferably in an agency.- Strong verbal and written communication skills.- Extensive knowledge of social media platforms, advertising, copywriting and content creation- Good analytical skills, attention to detail, ability to use of web analytics tools, creation and reporting.- Full-time position in sunny Barcelona- 6 months contract with possibility of prolongation for indefinite time - Competitive salary - Flexible working hours- Professional Training   Permanent Full-time Marketing and PR Location/Spain/Barcelona Language/German Dutch Sales&Account Management with Dutch/Danish/Swedish Sat, 29 Apr 2017 23:00:04 CEST 65891 http://www.europelanguagejobs.com/jobs/account-manager/salesaccount-management-with-dutchdanishswedish-65891.html Talent Search People - Native Speakers Barcelona Spain CompanyOur client is an international technology company specialising in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. In this exciting role you would be in close contact with different clients with the aim of increasing business activities in the selected market area and being responsible for the whole sales cycle.Job descriptionAs an Account Executive, your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your influencing and relationship-building skills, you will acquire new customers by providing strategic guidance on how to start a successful online advertising campaign. You anticipate how decisions are made, persistently explore and uncover the business needs of your clients and understand how Google’s range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.- Serve as a trusted consultant with customers to onboard their online advertising campaigns.- Consistently deliver against assigned quota, while prioritizing and delivering outstanding customer sales experience.- Provide strategic recommendations to customers in order to achieve their business goals, including upselling additional products and platform features.Education and Experience- 2+ years sales or marketing experience with a proven record of achieving sales goals.- University Degree or equivalent practical experience- Unbeatable communication skills, both oral and written. - Native level of Dutch/Danish/Swedish- Strong presentation, analytical and problem solving skills.- Must be technically advanced with expertise in cloud-based services, social media, computers, mobile devices, and more importantly, how they all work togetherPreferred qualifications- Experience in an advertising sales, business development, and/or online media environment.- University coursework in business, communications, or marketing principles.- Knowledge of traditional and digital media and its competitive landscape.- Understanding of unique challenges that small businesses face in marketing online Conditions and Benefits- 3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.- On-going Google Certifications Education- A permanent presence of coaches who will facilitate your personal and professional development- Continuous training and certifications within Google products- Bi-weekly, monthly or quarterly contests- Employment with the world's largest provider of contact center services- Excellent work environment, great colleagues, social arrangements and personal development- Monthly salary with aggressive performance-based bonus- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Monday to Friday- Long Term Contract- Relocation Package- Office location surrounded by the sea   Permanent Full-time Account Manager Location/Spain/ Language/Danish Dutch Swedish Stage – Reception e Turismo in Hotel in montagna Sat, 29 Apr 2017 23:00:04 CEST 65894 http://www.europelanguagejobs.com/jobs/tourism/stage-reception-e-turismo-in-hotel-in-montagna-65894.html IES Consulting Pirenei Huesca Spain Informazioni sull’azienda che offre lo stage: La struttura che offre questo Stage non é solo un Hotel ma bensí una catena alberghiera internazionale con una forte presenza in Spagna e nei suoi vari territori: dalle incantevoli spiagge sul Mediterraneo alle montagne nei Pirenei , splendidi Resort dove per anni i nostri candidati hanno effettuato i loro TirociniTutti i loro Hotel offrono Stage remunerati, con vitto e alloggio inclusi. Da molti anni i candidati effettuano Stage in ambito Front Office ma anche in Animazione , Cucina e RistorazioneLe loro strutture ubicate in montagna sono un’ottima possibilitá per i fan degli sport invernali, essendo un’ottima alternativa per gli amanti dello sci e dello snowboard; le strutture invece ubicate sulla costa direttamente sul mare, sono un’ottima destinazionae per i turisti che vogliano godere appieno l’estate. Punto d’incontro di questa catena alberghiera é la cucina che unisce cibo regionale con la cucina internazionale. MANSIONI PREVISTE DALLO STAGE:Questo Stage in Reception  in Spagna avrá luogo in un incantevole Hotel invernale ubicato nei Pirenei Catalani dove, supervisionato del responsabile del Dipartimento, il candidato apprenderá il lavoro al Front Desk, migliorando le sue abilitá nelle lingue e sviluppando skills nel lavoro di gruppo.Le aree piú importanti che verranno svolte saranno le seguenti: Offrire informazioni agli ospiti a riguardo dei siti turistici piú importanti della Costa Brava, dei servizi offerti dall’Hotel, dal Ristorante e dalla Spa;Registrare Check-in e Check-Out nel Database interno;Allocare le stanze ai nuovi ospiti della struttura, confermando le prenotazioni ed informandoli a proposito dei servizi dell’hotel;Mantenere l’area Reception in perfetto stato, sempre pulita ed organizzata;Attenzione telefonica;Risolvere ogni dubbio , incidenza o lamentela con simpatia informando il responsabile del Dipartimento in caso non fosse possibile risovere autonomamente;Controllare tutte le prenotazioni del giorno e confermare la disponibilitá prima dell’arrivo degli ospiti;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaTurismo; Lingue; Comunicazione; Relazioni Internazionali; BusinessConoscenza linguisticaSpagnolo – B1Inglese – B1Esperienza richiestaSi valuterá esperienza di attenzione al cliente o nel settore turistico.Conoscenze informatichePacchetto Office; Internet; Social MediaAltre richiesteSi ricerca una personalitá simpatica, allegra e con ottimo tratto con il cliente. *** Verranno presi in considerazione solamente candidati che possanno ottenere una Convenzione di Tirocinio tramite la propria UniversitáInformazioni importanti* SedePirineos* Vantaggi200 Euro MensiliAlloggio e pasti* Orari5 giorni settimanali8 Ore Giornaliere? To negotiate Internship / Apprenticeship Full-time Tourism Location/Spain/Huesca Language/Spanish English Customer Support French/English Sat, 29 Apr 2017 23:00:04 CEST 65908 http://www.europelanguagejobs.com/jobs/Gaming/customer-support-frenchenglish-65908.html CareersinEurope Sofia Bulgaria Our client is a leader in games development and operates internationally, the location in Sofia is expanding and there are at the moment many grate and fresh opportunities for the new office in Bulgaria. At this company you can be sure that the positive way of working will stimulate you to perform better and that you will learn continuously. This company understand that the base of success is the power of people therefor they will support you to achieve more with all the education and training options you will have.If you are interested in supporting customers of the French desk , please read here below the job and all the requirements:Are you ready for a real challenge in a fast moving industry where you can work in an international environment with people from all around the world ? At the customer support desk we are looking for enthusiastic professionals who would like to join an informal company where you can enjoy a fascinating and a dynamistic world. Do you speak French  and on a professional level English ? At the customer support desk you will provide high service through chat, phone and email.To fulfil the job on a great manner you need to communicate with your colleagues and managers and stay informed about everything that matters to deliver services on a high service and quality. Are you an enthusiastic and hardworking, result-oriented person who can deal to work under pressure and organise your own time to achieve targets ?You can be ensured that the salary and the social benefits package is arranged well in this excellent multinational company. Less than 18.000 € gross / year Permanent Full-time Gaming Location/Bulgaria/ Language/English French Stage – Assistente di sala Bar e Ristorante in Hotel Resort Sat, 29 Apr 2017 23:00:04 CEST 65918 http://www.europelanguagejobs.com/jobs/tourism/stage-assistente-di-sala-bar-e-ristorante-in-hotel-resort-65918.html IES Consulting Costa Brava Girona Spain La struttura che offre questo Stage non é solo un Hotel ma bensí una catena alberghiera internazionale con una forte presenza in Spagna e nei suoi vari territori: dalle incantevoli spiagge sul Mediterraneo alle montagne nei Pirenei , splendidi Resort dove per anni i nostri candidati hanno effettuato i loro TirociniTutti i loro Hotel offrono Stage remunerati, con vitto e alloggio inclusi. Da molti anni i candidati effettuano Stage in ambito Front Office ma anche in Animazione , Cucina e RistorazioneLe loro strutture ubicate in montagna sono un’ottima possibilitá per i fan degli sport invernali, essendo un’ottima alternativa per gli amanti dello sci e dello snowboard; le strutture invece ubicate sulla costa direttamente sul mare, sono un’ottima destinazionae per i turisti che vogliano godere appieno l’estate. Punto d’incontro di questa catena alberghiera é la cucina che unisce cibo regionale con la cucina internazionale. MANSIONI PREVISTE DALLO STAGE:Questo Stage come assistente di sala in Spagna avrá luogo in un incantevole Hotel in Costa Brava dove, supervisionato del responsabile del Dipartimento, il candidato apprenderá il lavoro svolto nella sala di un ristorante, migliorando le sue abilitá nelle lingue e sviluppando skills nel lavoro di gruppo.Questo Tirocinio remunerato in ambito Hospitality e Ristorazione é adatto ad un candidato che abbia effettuato studi in Turismo e volontá nel migliorare le sue abilitá nel contatto con la clientela come assistente di sala in ristorante e Bar.Le aree principali saranno:Organizzare la sale ed il cibo prima dei servizi: colazione , pranzo e/o cena;Attendere i commensali servendo le pietanze nel Buffet o prendendo le comande alla carta nel ristorante;Attendere gli ospiti nella zona della bevande;Consigliare i commensali a riguardo delle differenti offerte gastronomiche;Rispondere alle incidenze e dubbi degli ospiti , sempre con buon tratto e in forma simpatica;Orgaznizzare la sala dopo il servizio;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaRistorazione; Hospitality; Turismo; CucinaConoscenza linguisticaInglese – A2Esperienza richiestaSi valuterá esperienza in Ristorante , Bar o in ambito HospitalityConoscenze informatichePacchetto Office; InternetAltre richiesteSi ricerca una personalitá simpatica, allegra e con ottimo tratto con il cliente. *** Verranno presi in considerazione solamente candidati che possanno ottenere una Convenzione di Tirocinio tramite la propira UniversitáInformazioni importanti* SedeCosta Brava* Vantaggi200 Euro MensiliAlloggio e pasti* Orari5 giorni settimanali8 Ore Giornaliere To negotiate Internship / Apprenticeship Full-time Tourism Location/Spain/Girona Language/English Stage – Assistente Business Developer (Italiano nativo) Sat, 29 Apr 2017 23:00:04 CEST 65930 http://www.europelanguagejobs.com/jobs/Business-Development/stage-assistente-business-developer-italiano-nativo-65930.html IES Consulting Saragozza Zaragoza Spain Quest’azienda é Leader in soluzioni IT per il settore turistico e alberghiero. Fú creata come fliale di un’azienda di consulenza tecnologica ed ha avuto cosí tanto sviluppo soprattutto a livello internazionale che inclusi i piú grandi gruppi mondiali IT utilizzano tali servizi decidendo di investire in quest’impresa. Il settore turistico non soffre di grandi variazioni in termini di crescita , é sempre in auge in un mondo ogni volta piú globalizzato ed accessibile. Quest’azienda offre le migliori soluzioni alle sue imprese clienti, consentendo loro di mantenere una gestione piú efficiente ed efficace con il fine di essere piú competitivi e captare il maggior numero di clienti possibile.La sede dell’impresa é ubicata a Saragozza cittá incantevole con un centro molto caratteristico e con molto movimento studentesco grazie ad una delle principali Universitá del Paese. Vuoi iniziare la tua carriera professionale nel settore turistico vivendo un’esperienza in Spagna essendo al contempo in contatto con clienti internazionali ? Inviaci il tuo Cv e potrai ! MANSIONI PREVISTE DALLO STAGE: Collaborazione nello sviluppo di strategie di crescita dell’azienda;Partecipazione nella ricerca, selezione e studio di nuove opportunitá di Business o potenziali clienti;Partecipazione nell’elaborazione di Business Plan (Proiezione di Business powerpoint aziendali, etc) di differenti progetti tecnologici;Assistenza e collaborazione in differenti proposte di Marketing;Partecipazione nelle decisioni e presentazioni relative alla comunicazione aziendale;Supporto nella gestione e manutenzione della pagina web aziendale ( disegno , cuntenuti, posizionamento);Collaborazione nella creazione di contenuti in accordo con l’immagine aziendale: video, cataloghi digitali , etc;Gestione dell’immagine pubblica dell’azienda  nei Media digitali e nelle Reti Sociali;Altre aree relazionate con la posizione;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaMarketing; Giornalismo; Commercio Internazionale o altri studi similiConoscenza linguisticaInglese – C1Spagnolo – B1Esperienza richiestaConoscenze informatichePacchetto Office; Internet. Conoscenze di Digital Marketing e Social MediaAltre richiesteProattivitá , lavoro di gruppo , entusiasmo *** Verranno presi in considerazione solamente candidati che possano ottenere una Convenzione di Tirocinio tramite la propria UniversitáInformazioni importanti* SedeZaragoza* Vantaggi600 Euro mensili* OrariDal Lunedí al Venerdí8 Ore Giornaliere To negotiate Internship / Apprenticeship Full-time Business Development Location/Spain/Zaragoza Language/Spanish English Czech Back office Officer - Malta Sat, 29 Apr 2017 23:00:04 CEST 65931 http://www.europelanguagejobs.com/jobs/agent/czech-back-office-officer-malta-65931.html Spoton Connections (not set) Malta Minimum Requirements:· University degree· Excellent English both written & spoken and additional languages will be a benefit.· Previous minimum one year’s experience in a similar position is an asset· Strong communication skills, both verbal and written in Czech· Computer skills – Microsoft Office – Word, Excel, PowerPoint – at least Intermediate level· Team player and customer oriented· Willingness to learn and expand horizonsThe Employee shall be primarily responsible for the provision of Back Office Services (hereinafter the “Services”), including: · Funds transfer processing via Bank accounts opened with third parties· Processing of outgoing payments by operating the Bank’s IT systems· Creation and modification SWIFT messages from class 100, 200, 300, 500, 900.· Verification of the matching of dealing conversation with the dealing tickets created officially by the Treasury front-office department;· Authorize into the core banking system of treasury operations processed by the Treasury front-office department according to the ticket deals received;· Daily monitoring of level of liquidity in the Bank’s accounts, including the online accounts used for running the lending business;· Daily monitoring of the limits for each bank account;· Daily reconciliation of bank accounts, preparation of reconciliation reports and follow-up for the unreconciled items;· Daily DRT’s closing for countries;· Daily monitoring invoicing process;· Preparation of specific reports and submission to the relevant authorities;· Preparation of internal reports by request;· Correspondence with other institution· Investigations of problematic transactions· Performing End of Day process· Input transactions into Core Banking system· Effectively organize his work and time to achieve timely and high-level result.· Ensure compliance with all regulations.· Perfecting own professional activity.· Manifesting professional behaviour.· Permanent improvement of professional and specific training.· Using the existing resources exclusively in the Bank’s interest.· Processing transactions efficiently and accurately while maintaining high service standards.· Adhering to all Bank policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct.· Record keeping as per requirements and the Bank’s policies and standards.· Sharing knowledge and experience with other team members and the provision of support as and when needed.· Demonstrating a positive attitude, adaptability, flexibility, and punctuality· Performing any other duties that may be assigned from time to time. In addition to the above listed Services, the Employee shall on his own initiative and not only when specifically required to do so, perform all the duties related to his position with the Company or deriving from this Contract or the instructions given by his director or manager. To negotiate Permanent Full-time Agent Location/Malta/ Language/English Czech Customer Support – Swedish&English Sat, 29 Apr 2017 23:00:04 CEST 65935 http://www.europelanguagejobs.com/jobs/Gaming/customer-support-swedishenglish-65935.html Careersineurope.eu Sofia Bulgaria Our client is a leader in games development and operates internationally, the location in Sofia is expanding and there are at the moment many grate and fresh opportunities for the new office in Bulgaria. At this company you can be sure that the positive way of working will stimulate you to perform better and that you will learn continuously. This company understand that the base of success is the power of people therefor they will support you to achieve more with all the education and training options you will have.If you are interested in supporting customers of the Swedish desk , please read here below the job and all the requirements:Are you ready for a real challenge in a fast moving industry where you can work in an international environment with people from all around the world ? At the customer support desk we are looking for enthusiastic professionals who would like to join an informal company where you can enjoy a fascinating and a dynamistic world. Do you speak Swedish and on a professional level English ? At the customer support desk you will provide high service through chat, phone and email.To fulfil the job on a great manner you need to communicate with your colleagues and managers and stay informed about everything that matters to deliver services on a high service and quality. Are you an enthusiastic and hardworking, result-oriented person who can deal to work under pressure and organise your own time to achieve targets ?You can be ensured that the salary and the social benefits package is arranged well in this excellent multinational company. Less than 18.000 € gross / year Temporary Full-time Gaming Location/Bulgaria/ Language/English Swedish Stage – Marketing e Customer Service (Italiano Nativo) Sat, 29 Apr 2017 23:00:04 CEST 65967 http://www.europelanguagejobs.com/jobs/sales-marketing/stage-marketing-e-customer-service-italiano-nativo-65967.html IES Consulting Barcellona Barcelona Spain Quest’azienda si dedica alla commercializzazione degli articoli per l’equitazione. Forniscono equipaggiamento per cavalieri , cavali e materiale dedicato all’equitazione. Per commercializzare i propri articoli hanno un punto vendita fisico ubicato nella zona alta di Barcellona oltre ad un punto vendita Online.Forniscono al candidato la possibilitá di sviluppare le proprie abilitá nell’attenzione al cliente migliorando al contempo le competenze linguistiche oltre a sviluppare la strategia di Marketing Online dell’impresa: ció dipenderá principalmente del profilo del candidato e dalle sue conoscenze previe in Marketing.Durante le collaborazioni che si susseguono dal 2015 i nostri candidati hanno sempre dato ottimi Feedback a riguardo dei loro Stage all’interno di quest’azienda, ponendo in risalto l’affabilitá dei Manager che permetono al candidato di sviluppare le prorpie capacitá professionali. MANSIONI PREVISTE DALLO STAGE:Il candidato supporterá il Dipartimento di Customer Service.Realizzerá uno Stage polivalente nelle seguenti aree:Attenzione telefonica ai clienti;Attenzione al pubblico nel punto di vendita fisico;;Ricezione del materiale (Stock ) ed organizzazione nel punto vendita;Collaborare nella creazione della nuova piattaforma Online;Assistire il Responsabile di Marketing Digitale apportando nuove strategie e metterle in pratica;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaLingue; Business; Marketing ; ComunicazioneConoscenza linguisticaSpagnolo – B2Inglese – B1Esperienza richiestaNon é richiesta peró si valuterá esperienza previa nell’attenzione al clienteConoscenze informatichePacchetto OfficeAltre richiesteSi valuterá positivamente la conoscenza della lingua Francese o Tedesca *** Verranno presi in considerazione solamente candidati che possanno ottenere una Convenzione di Tirocinio tramite la propria UniversitáInformazioni importanti* SedeBarcelona* Vantaggi250 – 300 Euro netti mensili (dipenderá dal numero di ore mensili effettuate)* OrariDal Lunedí al Sabato – orario flessibile30 – 40 Ore settimanali?  To negotiate Internship / Apprenticeship Full-time Sales & Marketing Location/Spain/Barcelona Language/Spanish English Russian and Hungarian speaking Customer Service Representative Sat, 29 Apr 2017 23:00:03 CEST 38566 http://www.europelanguagejobs.com/jobs/agent/russian-and-hungarian-speaking-customer-service-representative-38566.html Sykes Central Europe Budapest Budapest Hungary Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa. We are looking for the following professionals to join our Budapest Call Center: RUSSIAN and HUNGARIAN SPEAKING CUSTOMER SERVICE REPRESENTATIVE Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements. Tasks: Answering incoming phone calls and e-mails Providing support Giving guidance and solving problems Communicate effectively with the customers Preparing reports and being responsible for administrative tasks Native/near-native in RUSSIAN Native/near-native in HUNGARIAN Conversational English language knowledge Advanced level knowledge of MS Office applications Good communication skills Excellent problem solving skills Experience in administration Good organizational skills Career opportunity Cafeteria Friendly, multicultural work environment Modern office environment Less than 18.000 € gross / year Permanent Full-time Agent Location/Hungary/Budapest Language/English Russian Hungarian Finnish-speaking Customer Support Sat, 29 Apr 2017 23:00:03 CEST 58437 http://www.europelanguagejobs.com/jobs/agent/finnish-speaking-customer-support-58437.html Betting Connections Recruitment Solutions (not set) Malta Responsibilities:Representing the company in all customer contacts, giving the best service possible via email, phone and chatCommunicating with the Customers in a professional manner, in writing as well as orallyBuild and maintain relationships with existing and new customersIdentify and report improvement areas according to company proceduresProcessing customer withdrawals according to company procedures on requestProviding uninterrupted service by:o Solving the customers’ problemso Clarify to the customers the company’s Terms and Conditions when it is neededo Explaining how to use the company games and serviceso Assisting the customers with on-going marketing campaignso Logging the tasks in accordance with company guidelineso Escalate and follow up customer cases when neededRequirements and Skills:On-line experience in Support / Customer ServicesExperience in assisting the customers via email and phoneFast typewritingExcellent written and verbal communication skillsFluent in Finnish and English.Any other language will be highly regardedClear thinking and problem solvingFlexible and willing to work daily / evening shifts To negotiate Permanent Full-time Agent Location/Malta/ Language/English Finnish ARABIC BUSINESS DEVELOPMENT REPRESENTATIVE – IRELAND Sat, 29 Apr 2017 23:00:03 CEST 64287 http://www.europelanguagejobs.com/jobs/Business-Development/arabic-business-development-representative-ireland-64287.html Betting Connections Recruitment Solutions (not set) Dublin Ireland BUSINESS DEVELOPMENT REPRESENTATIVE – EMEAAs a Business Development Representative, your role is to seek out and engage good fit companies through strategic prospecting. To do this you will leverage our existing leads and generate new interest through calls, emails and social media messaging.When connecting with a prospect you will learn about their business challenges to determine whether we will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of our company and gain interest in a deeper conversation with an Inbound Marketing Specialist.You will have a working relationship with 2-3 Sales Account Executives. Each day you will collaborate with the Sales Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities.Responsibilities:Conduct high volume prospecting for qualified leads (between 40 and 60 calls per day)Work closely and collaboratively with an assigned Sales Representative to develop and implement appropriate prospect strategies and plansWork internally with the sales management and marketing teams to ensure proper quality and quantity of demonstrationsSchedule online product demonstrations for an assigned Sales RepresentativeConduct needs assessments calls with specific prospects as assignedRequirements:Fluency in English and ArabicPrevious successful sales prospecting experienceThe ability and desire to work in a fast-paced challenging environmentThe desire to meet and exceed measurable performance goalsStrong organisational and time management skills To negotiate Permanent Full-time Business Development Location/Ireland/Dublin Language/English Arabic Business Developer Representative- Nordics Sat, 29 Apr 2017 23:00:03 CEST 64288 http://www.europelanguagejobs.com/jobs/Business-Development/business-developer-representative-nordics-64288.html Betting Connections Recruitment Solutions (not set) Ireland BUSINESS DEVELOPMENT REPRESENTATIVE – NORDICSAs a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage our existing leads and generate new interest through calls, emails and social media messaging. When connecting with a prospect you will learn about their business challenges to determine whether we will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of our company and gain interest in a deeper conversation with an Inbound Marketing Specialist. You will have a working relationship with 2-3 Sales Account Executives. Each day you will collaborate with the Sales Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities. Responsibilities:Conduct high volume prospecting for qualified leads (between 40 and 60 calls per day)Work closely and collaboratively with an assigned Sales Representative to develop and implement appropriate prospect strategies and plansWork internally with the sales management and marketing teams to ensure proper quality and quantity of demonstrationsSchedule online product demonstrations for an assigned Sales RepresentativeConduct needs assessments calls with specific prospects as assignedCurious if you're a fit? Here are some of the skillsets that we look for:Fluency in English and Swedish or Norwegian orDanish or FinnishPrevious successful sales prospecting experience OR a strong interest in a selling roleThe ability and desire to work in a fast-paced challenging environmentThe desire to meet and exceed measurable performance goalsThe ability to deal and address objectionsStrong organizational and time management skillsA sharp focus on your goalsTons of energy, passion, humour, compassion, and enthusiasmAn honours Bachelor’s Degree To negotiate Permanent Full-time Business Development Location/Ireland/ Language/English Danish Norwegian Swedish German Chanel Account Executive - Dublin Sat, 29 Apr 2017 23:00:03 CEST 64292 http://www.europelanguagejobs.com/jobs/sales-marketing/german-chanel-account-executive-dublin-64292.html Betting Connections Recruitment Solutions (not set) Dublin Ireland CHANNEL ACCOUNT EXECUTIVE - DACHChannel Account Executives, at this level, are responsible for successfully selling the value of our  software, the inbound marketing methodology, and ongoing agency-specific training to new resellers. During the sales process, you will guide agencies as they learn how we can help them improve their client acquisition rates, client retention rates and overall agency profitability.Selling is done primarily over the phone and target resellers who will largely consist of -- but will not be limited to -- small and mid-sized marketing agencies.In this role, you will need to:Manage a pipeline of inbound leads to identify, recruit, and develop high-value reseller/channel partners through a defined reseller acquisition processMaintain high levels of prospecting activity every day and quickly establish credibility with prospective resellersDevelop the ability to dissect a marketing agency's business goals and help them develop a better plan for achieving themBecome an expert in presenting how inbound marketing and our software can help an agency improve the fundamentals of their businessClose new business consistently with partners who are dedicated to investing in our mission and visionWork collaboratively with our marketing and technology departments to evolve our sales strategy when new features and products are introducedIdentify marketing agencies who have potential to resell our company into their existing install base and/or ability to resell quicklyWork collaboratively with the Channel Account Managers (Farmers) to ensure that they have pipeline to succeed.Requirements:2+ years of Closing Sales experience primarily in New businessFluency in both German and EnglishUnmatched consultative selling and closing skillsAccurate forecasting and pipeline managementTrack record of being a high performer (e.g. over quota, President's Club)History of working with marketing agencies and partner channel an advantageA sharp focus on your goals and a strong approach for achieving themThis is an inside sales role based in our EMEA headquarters in Dublin To negotiate Permanent Full-time Sales & Marketing Location/Ireland/Dublin Language/English German Dutch Sales account Executive - Ireland Sat, 29 Apr 2017 23:00:03 CEST 64294 http://www.europelanguagejobs.com/jobs/sales-marketing/dutch-sales-account-executive-ireland-64294.html Betting Connections Recruitment Solutions (not set) Dublin Ireland SALES ACCOUNT EXECUTIVE As an Account Executive, you will benefit from inbound leads as well as partner with internal Business Development Reps to research prospective customers, create outreach strategies, and identify opportunities. You will run online demos of our software and successfully sell the our value proposition. Target clients will largely consist of -- but will not be limited to -- small and mid-sized businesses.Responsibilities:Become an expert in identifying challenges that our prospective customers face, which can be solved with inbound marketing strategiesClose new business consistently at or above quota levelServe as a brand enthusiast for our suite of products and solutionsFollow up on highly qualified opportunities at small and mid-sized companiesBuild relationships with prospects and internal stake holders to grow new businessWork collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new productsBring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the futureRequirements:3+ years of Closing Sales experienceFluency in both Dutch and EnglishTerrific consultative selling skills and exceptional closing skillsAccurate forecasting and pipeline managementEvidence that you are a Top Producer (e.g. Over Quota / President's Club)A sharp focus on your goals and a belief that your daily, weekly and monthly activities will help you achieve them.Experience working in a startup environment, if possibleTons of energy, passion, humour, compassion, and enthusiasmEmotional intelligence To negotiate Permanent Full-time Sales & Marketing Location/Ireland/Dublin Language/English Dutch Sales accounts Executive - Nordics Sat, 29 Apr 2017 23:00:03 CEST 64295 http://www.europelanguagejobs.com/jobs/sales-marketing/sales-accounts-executive-nordics-64295.html Betting Connections Recruitment Solutions (not set) Dublin Ireland SALES ACCOUNT EXECUTIVE – NORDICSAs a Sales Account Executive at, you use inbound selling strategies to find new business and help them grow using our software. You benefit from inbound leads and partner with Business Development Reps to research prospects and create outreach strategies. You run online demos of our software and successfully sell the our value proposition. Your target clients will largely consist of -- but will not be limited to -- small and mid-sized businesses.Responsibilities:Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their businessConsistently close new business consistently at or above quota levelNurture relationships with highly qualified opportunities at small and mid-sized companiesBuild relationships with prospects and internal stake holders to grow new businessWork collaboratively with our marketing and technology departments to evolve our sales strategy when new features and products are introducedHelp shape the future of our mission with your perspectives, ideas, and skillsRequirements:2+ years of Closing Sales experienceFluency in either Swedish, Danish, Norwegian or Finnish, and EnglishUnmatched consultative selling and closing skillsAccurate forecasting and pipeline managementTrack record of being a high performer (e.g. over quota, President's Club)A sharp focus on your goals and a strong approach for achieving themThis is an inside sales role based in our EMEA headquarters in DublinWho exceeds in this role?Top performers in the Sales Account Executive position usually have:Experience working in a high-growth, "scale up" environment,Passion for helping businesses grow and curiosity about the tech industryHumility and enthusiasm in their work To negotiate To negotiate Full-time Sales & Marketing Location/Ireland/Dublin Language/Danish Finnish Norwegian Swedish French Technical Support Advisor - Apps Sat, 29 Apr 2017 23:00:03 CEST 64462 http://www.europelanguagejobs.com/jobs/customer-service/french-technical-support-advisor-apps-64462.html SELLBYTEL Group Barcelona Barcelona Spain Do you know a world well known American corporation which provides Internet-related product services, including internet search, mapping, cloud computing software and advertising?Are you passionate about new technologies?If your answer is yes and you like helping others with their technical issues, then you might be the perfect for us!What you would do:·Maintain client relationships through product support over the phone.·Respond to incoming calls and email from enterprise clients.·Handle effectively all incoming incidents in a customer service environment·Gather information from customers, troubleshoot technical and account issuesWhat we are looking for:·French native speaker with fluent English·Knowledge of operating systems (Windows, Macintosh OS), networks and hardware components·Preferentially technical background or technical formation and experience in troubleshooting·Interest to learn and apply new technologies·Ability to operate in high pressure situations·Excellent communication skill and listening skills***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***We offer·Salary: 17 000 gross/year + performance bonus ( up to 3000 )·Full time shift: 39 hrs/week and long-term contract·Schedule: Monday-Friday from 09:00 to 18:00·Real possibility to grow within the company ·Opportunity to join our international team ·The work is located in Barcelona Center 18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English French Russian Recruiter (m/f) - Lisbon Sat, 29 Apr 2017 23:00:03 CEST 64470 http://www.europelanguagejobs.com/jobs/human-resources/russian-recruiter-mf-lisbon-64470.html Teleperformance Portugal (not set) Lisbon Portugal  Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 7.000 employees we are providing services to around 56 countries in 29 different languages.In 2015, Teleperformance Portugal was considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills. Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. Join us! Be part of a multicultural environment.  What will your position be?To sustain the growth of our Russian Operations in Lisbon, we’re currently recruiting a Russian Recruiter to join our team of multilingual, international recruitment experts. Reporting to the International Recruitment Manager, you will be owner of international recruitment and selection processes. Main Responsibilities:Researching job markets across Europe and finding new recruitment sources;Creating job ads to support recruitment;Managing the selection process and keeping the applications database updated;Analyze CVs and make pre-selection calls, both with local and international applicants from all over Europe;Validating applicants’ language skills;Organizing, preparing and executing selection activities, such as (online) selection test, group dynamics and interviews;Managing relocation support from applicants from abroad;Presenting a final short-list of selected candidates;Proposing improvement and innovations methods.Who are we looking for?Native Russian speakers (mandatory);Fluency in English (minimum C1 mandatory);International experience (e.g. Erasmus);University degree, preferably in Human Resources or similar;Good knowledge of MS Office and internet applications. Our offer:Excellent work opportunity in a leading multinational;Possibility of cooperation with leaders in various industries;Stable work and career progression;Free organized sport activities and events. To negotiate To negotiate Full-time Human Resources Location/Portugal/Lisbon Language/English Russian At Home - Swedish Customer Representative (Mallorca) Sat, 29 Apr 2017 23:00:03 CEST 64619 http://www.europelanguagejobs.com/jobs/agent/at-home-swedish-customer-representative-mallorca-64619.html SELLBYTEL Group Palma de Mallorca Illes Balears Spain We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,...What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading. We are looking for Swedish  speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.Minimum requirements:-High/native speaker of Swedish -Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Patience, flexibility and adaptability._The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Part-time (30 hours/week) contract with possibility to work full-time -Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 15938.37Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team Less than 18.000 € gross / year Project/Service based Partial - Indifferent Agent Location/Spain/Illes Balears Language/English Swedish Business Travel Agent w/ Native Level of French Sat, 29 Apr 2017 23:00:03 CEST 64637 http://www.europelanguagejobs.com/jobs/tourism/business-travel-agent-w-native-level-of-french-64637.html Babel Profiles Barcelona Barcelona Spain Do you see yourself working and accompanying multinational customers on trips all around the world? If this excites you and you are a native French speaker with working knowledge of Amadeus – then this job is waiting for you! With more than one vacancy available, all we are waiting for is your application!Our client is a well-known international company, leader in the Tourism sector and present in nearly 120 countries. They are looking for enthusiastic customer oriented individuals with a passion for the travel industry who can offer an all-round extraordinary business travel experience, devoting themselves to optimum travel consultancy and being the leaders within their field.  As a Corporate Travel Consultant, you will work with and your responsibilities include: - Booking air/rail/ferry/hotel/car and other related services in Amadeus- Finding the best deals available for your client according to the company processes and preferred suppliers- Creating a positive experience that results in a high customer satisfaction- Assisting all your clients during their trip with Visa/Clearance of invoices, refunds or cancellationsKey Languages:- Native level of French- Good level of EnglishCore Skills/Experience:- Working knowledge of Amdeus reservation software- Working experience in the tourism industry- Experience in Customer Relations- Excellent oral and written communication skills- Proactive and positive attitude- Quality and result orientedWhat´s on Offer:- Permanent contract- Competitive fixed salary plus an interesting bonus scheme- Flexible benefits package- Monday to Friday / normal office hours- Free Spanish language course- International working environment- Possibility to become part of a dynamic team in a stable and well-known company Permanent Full-time Tourism Location/Spain/Barcelona Language/French Swedish Sales Campaign Specialist Google AdWords Sat, 29 Apr 2017 23:00:03 CEST 64651 http://www.europelanguagejobs.com/jobs/agent/swedish-sales-campaign-specialist-google-adwords-64651.html Talent Search People - Native Speakers Barcelona Barcelona Spain Organization Our client is an international technology company specialising in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. In this exciting role you would be in close contact with different clients with the aim of increasing business activities in the selected market area and being responsible for the whole sales cycle. You will work with the rest of the sales team to develop the appropriate online strategy. You will become a specialist advisor for Swedish companies in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team increasing the Google AdWords customer base across EMEA. You will be part of the largest Google AdWords team who creates unique customer experiences while actively affecting the Swedish online marketing environment.Responsibilities:- Develop, Manage and Optimize Google AdWords Campaigns - You are responsible for acquiring new Google AdWords customers by qualified leads, closing deals at the appropriate budget agreed upon and subsequently upselling these if the potential is there.- You must understand the customer’s requirements and objectives, and match Google AdWords solutions and marketing strategies.- You will develop sales strategies aimed at optimizing the market potential and improving customer sales and profit margins.- BA/BS degree or equivalent practical experience.- Native level of Swedish- Ability to speak and write English fluently and idiomatically.- +2 Years of experience in advertising sales- Extensive experience in integrated marketing communication sales or media sales.- Strong presentation, analytical and problem solving skills.- Solid knowledge of Google products such as AdWords, AdSense and YouTube.- A team player with strong leadership, analytical and communication skills.- Passionate about sales, technology and the internet, with a desire to learn and developWhat we offer:- 3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.- On-going Google Certifications Education- A permanent presence of coaches who will facilitate your personal and professional development- Continuous training and certifications within Google products- Bi-weekly, monthly or quarterly contests- Employment with the world's largest provider of contact center services- Excellent work environment, great colleagues, social arrangements and personal development- Monthly salary with aggressive performance-based bonus- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Monday to Friday- Long Term Contract- Relocation Package- Office location surrounded by the sea (World Trade Center, Barcelona, Spain)  Project/Service based Full-time Agent Location/Spain/Barcelona Language/English Swedish Dutch Sales Executive Google AdWords Sat, 29 Apr 2017 23:00:03 CEST 64652 http://www.europelanguagejobs.com/jobs/agent/dutch-sales-executive-google-adwords-64652.html Talent Search People - Native Speakers Barcelona Badajoz Spain Our client is an international technology company specialising in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. In this exciting role you would be in close contact with different clients with the aim of increasing business activities in the selected market area and being responsible for the whole sales cycle. Your main responsibilities will be:- You are responsible for acquiring new Google AdWords customers by qualified leads, closing deals at the appropriate budget agreed upon and subsequently upselling these if the potential is there.- You must understand the customer’s requirements and objectives, and match Google AdWords solutions and marketing strategies.- You will develop sales strategies aimed at optimizing the market potential and improving customer sales and profit margins.- BA/BS degree or equivalent practical experience.- Native level of Dutch- Ability to speak and write English fluently and idiomatically.- +2 Years of experience in advertising sales- Extensive experience in integrated marketing communication sales or media sales.- Strong presentation, analytical and problem solving skills.- Solid knowledge of Google products such as AdWords, AdSense and YouTube.- A team player with strong leadership, analytical and communication skills.- Passionate about sales, technology and the internet, with a desire to learn and develop - 3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.- On-going Google Certifications Education- A permanent presence of coaches who will facilitate your personal and professional development- Continuous training and certifications within Google products- Bi-weekly, monthly or quarterly contests- Employment with the world's largest provider of contact center services- Excellent work environment, great colleagues, social arrangements and personal development- Monthly salary with aggressive performance-based bonus- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Monday to Friday- Long Term Contract- Relocation Package- Office location surrounded by the sea (World Trade Center, Barcelona, Spain)  Project/Service based Indifferent Agent Location/Spain/Badajoz Language/English Dutch Dutch Reception Desk Executive Google AdWords Sat, 29 Apr 2017 23:00:03 CEST 64654 http://www.europelanguagejobs.com/jobs/agent/dutch-reception-desk-executive-google-adwords-64654.html Talent Search People - Native Speakers Barcelona Badajoz Spain Our client is an international technology company specialising in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. In this exciting role you would be in close contact with different clients with the aim of increasing business activities in the selected market area and being responsible for the whole sales cycle.Your main responsibilities will be:Know the Customer:- Field inbound inquiries from prospective advertisers via phone calls.- Develop an understanding of their business profiles, needs, and expectations.Know the Magic:- Develop and maintain a strong knowledge of Google’s products and platforms, including AdWords, AdWords Express, YouTube, and Google My Business.- Develop skills as an expert of online advertising and small business marketing practices and trends.Connect the Two:- Confidently assess your advertisers’ digital marketing needs.- Spread your love for Google products by explaining and demonstrating features and benefits to prospective advertisers.- Set sound expectations that lead to satisfied customers. - BA/BS degree or equivalent practical experience.- Native level of Dutch- Ability to speak and write English fluently and idiomatically.- Experience in advertising sales (preferred)- Extensive experience in integrated marketing communication sales or media sales.- Strong presentation, analytical and problem solving skills.- Understanding of unique challenges that small businesses face in marketing online.What we offer:- 3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.- On-going Google Certifications Education- A permanent presence of coaches who will facilitate your personal and professional development- Continuous training and certifications within Google products- Bi-weekly, monthly or quarterly contests- Employment with the world's largest provider of contact center services- Excellent work environment, great colleagues, social arrangements and personal development- Monthly salary with aggressive performance-based bonus- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Monday to Friday- Long Term Contract- Relocation Package- Office location surrounded by the sea (World Trade Center, Barcelona, Spain)- Be part of a worldwide number 1 company in Businesses Processes Outsourcing- A stable position with comfortable working hours, Monday to Friday 9-17- Working environment that is modern and bright with a dynamic and multicultural atmosphere- Considerable investment in employees and their career development (including intensive Foundation- Training Course, product, sales and personal skills development training)- Friendly colleagues and staff. We invite you to know more about our team on facebook   Project/Service based Full-time Agent Location/Spain/Badajoz Language/English Dutch Dutch Sales Campaign Specialist Google AdWords Sat, 29 Apr 2017 23:00:03 CEST 64655 http://www.europelanguagejobs.com/jobs/agent/dutch-sales-campaign-specialist-google-adwords-64655.html Talent Search People - Native Speakers Barcelona Barcelona Spain Our client is an international technology company specialising in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. In this exciting role you would be in close contact with different clients with the aim of increasing business activities in the selected market area and being responsible for the whole sales cycle. You will work with the rest of the sales team to develop the appropriate online strategy. You will become a specialist advisor for Dutch companies in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team increasing the Google AdWords customer base across EMEA. You will be part of the largest Google AdWords team who creates unique customer experiences while actively affecting the Dutch online marketing environment.Responsibilities:- Develop, Manage and Optimize Google AdWords Campaigns - You are responsible for acquiring new Google AdWords customers by qualified leads, closing deals at the appropriate budget agreed upon and subsequently upselling these if the potential is there.- You must understand the customer’s requirements and objectives, and match Google AdWords solutions and marketing strategies.- You will develop sales strategies aimed at optimizing the market potential and improving customer sales and profit margins. - BA/BS degree or equivalent practical experience.- Native level of Dutch- Ability to speak and write English fluently and idiomatically.- +2 Years of experience in advertising sales- Extensive experience in integrated marketing communication sales or media sales.- Strong presentation, analytical and problem solving skills.- Solid knowledge of Google products such as AdWords, AdSense and YouTube.- A team player with strong leadership, analytical and communication skills.- Passionate about sales, technology and the internet, with a desire to learn and develop What we offer:- 3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.- On-going Google Certifications Education- A permanent presence of coaches who will facilitate your personal and professional development- Continuous training and certifications within Google products- Bi-weekly, monthly or quarterly contests- Employment with the world's largest provider of contact center services- Excellent work environment, great colleagues, social arrangements and personal development- Monthly salary with aggressive performance-based bonus- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Monday to Friday- Long Term Contract- Relocation Package- Office location surrounded by the sea (World Trade Center, Barcelona, Spain)  Project/Service based Full-time Agent Location/Spain/Barcelona Language/English Dutch Payroll Specialist with fluent French and English Sat, 29 Apr 2017 23:00:03 CEST 64657 http://www.europelanguagejobs.com/jobs/payroll/payroll-specialist-with-fluent-french-and-english-64657.html Talent Search People - Native Speakers Prague Prague Czech Republic The company is one of the world's largest providers of business payroll outsourcing solutions. It is a multinational company with a 60 year history of leadership within their field. The company provides solutions for payroll, benefits and regulatory compliance to talent management and analytics in over 50 countries worldwide, serving over 600,000 clients.  Job Description The Payroll Specialist will work in a newly established team and will be responsible for timely and accurate processing of payrolls for French speaking clients. She/he will communicate with clients and ensure that all payroll, accounting and auxiliary system requirements are met (e.g. tax filings, banking requirements, wage garnishments, benefits, stock and pension record keeping). A passion for service excellence as well as effective teamwork skills will help ensure success. The company will provide a 1-month specialised training programme before the Payroll Specialist starts working independently.Key Responsibilities:- Review and process client’s payroll records - Communicate with the client's Payroll, Accounting or Human Resources departments- Apply quality control and auditing measures during payroll processing to minimize errors and ensure accuracy- Meet or exceed all established deadlines for payroll processing- Be responsible for running appropriate reports, analysing resulting data, and determining necessary corrective actions - Assist in tax calculations and filing activities- Respond to payroll queries from managers and employees- University degree in Economics, Finance, Management and Business (preferred)- French - intermediate/ fluent (B2/C1) o native- English - intermediate/fluent (B2/C1)- Experience processing payroll and/or accounting is a plus- Ability to work with data (Excel) and to think analytically- Good numeracy skills- Problem-solving skills- Motivation and dedication - Competitive salary- 10% annual bonus from your yearly gross salary (contingent upon performance and the overall results of the company)- Meal vouchers in amount of 90,- CZK (1 per working day)- 25 days of paid leave per calendar year- Flexible working hours- Language classes- Training related to the role and further career development- MultiSport Benefit Card (the company contributes to a sport card that allows the associate to enter into wellness or sport institutions)- Pension system- Drinks and refreshment in the office- Referral bonus- Contribution to the mobile phone services  Less than 18.000 € gross / year Permanent Full-time Payroll Location/Czech Republic/Prague Language/English French Junior Software Sales Executive for the UK market Sat, 29 Apr 2017 23:00:03 CEST 64675 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/junior-software-sales-executive-for-the-uk-market-64675.html Blu Selection Barcelona Barcelona Spain The CompanyOur client is a growing and promising software American company with centralized offices in Barcelona. To support their growth, they are currently recruiting for a talented and ambitious Business Developer to generate business opportunities on the English speaking countries. The Job- Search and segment your market, profile accounts, identify solutions and key contacts - Collect prospective customer data and generate qualified marketing leads for field sales through cold calling activities - Document all communications and update account information in the contact management system- Be able to present corporate message and solution overviews via phone or e-mail communications- Extract Sales intelligence from your prospects- Collaborate with the Sales and Marketing team to set your lead generation strategy- Develop a strong market and product knowledge- Set own goals and responsibilities to exceed management expectationsThe Profile- Native level of UK English- Proven Sales Track record: you have min. 1-2 year of Business Development / Lead Generation / Sales Experience- You are a real hunter, passionate by sales and have a clear career path in mind- You are curious and ambitious- You like challenges, targets and be rewarded based on your performance- You are interested in always knowing more- You are a great team player and like sharing knowledge- You are self-started, initiative-taker and bring new ideas!- You are already settled or about to settle in BarcelonaThe Offer- A promising company with strategic activities in Barcelona- A company experiencing big growth and investments- Real and fast career opportunities- The American working culture, work hard and play hard- Autonomy and room for initiatives and new ideas- - An attractive salary package starting at 27.000€ OTE yearly (including on-target bonuses - 22.000€ basic salary + 5.000€ on-target bonuses) + additional uncapped commissions for over achievement + restaurant tickets of 9€/day + insurance + incentives- Permanent contract 24.000 € - 30.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Spain/Barcelona Language/English Junior Software Sales Executive for the French market Sat, 29 Apr 2017 23:00:03 CEST 64676 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/junior-software-sales-executive-for-the-french-market-64676.html Blu Selection Barcelona Barcelona Spain Do you have a lot of energy, strong business acumen and are looking for a challenging and rewarding position? Then this might be for you!The CompanyOur client is a growing and promising software American company with centralized offices in Barcelona. To support their growth, they are currently recruiting for a talented and ambitious Business Developer to generate business opportunities in the French market. The Job- Search and segment your market, profile accounts, identify solutions and key contacts - Collect prospective customer data and generate qualified marketing leads for field sales through cold calling activities - Use social media to increase your visibility and prospect in your market- Document all communications and update account information in the contact management system- Be able to present corporate message and solution overviews via phone or e-mail communications- Extract Sales intelligence from your prospects- Collaborate with the Sales and Marketing team to set your lead generation strategy- Develop a strong market and product knowledge- Set own goals and responsibilities to exceed management expectationsThe Profile- French native level + Excellent level of English (ability to work on English native speaking markets)- Proven Sales Track record: you have min. 1-2 year of Business Development / Lead Generation / Sales Experience- You are a real hunter, passionate by sales and have a clear career path in mind- You are curious and ambitious- You like challenges, targets and be rewarded based on your performance- You are interested in always knowing more and giving the best of yourself- You are a great team player and like sharing knowledge- You are self-started, initiative-taker and bring new ideas!- You must be settled in Barcelona The Offer- A promising company with strategic activities in Barcelona- A company experiencing big growth and investments- Real and fast career opportunities- The American working culture, work hard and play hard- Autonomy and room for initiatives and new ideas- An attractive salary package starting at 27.000€ OTE yearly (including on-target bonuses - 22.000€ basic salary + 5.000€ on-target bonuses) + additional uncapped commissions for over achievement + restaurant tickets of 9€/day + insurance + incentives- Permanent contract 24.000 € - 30.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Spain/Barcelona Language/French Junior Software Sales Executive for the Dutch market Sat, 29 Apr 2017 23:00:03 CEST 64677 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/junior-software-sales-executive-for-the-dutch-market-64677.html Blu Selection Barcelona Barcelona Spain The CompanyOur client is a growing and promising software American company with centralized offices in Barcelona. To support their growth, they are currently recruiting for a talented and ambitious Business Developer to generate business opportunities on the Dutch market. The Job- Search and segment your market, profile accounts, identify solutions and key contacts - Collect prospective customer data and generate qualified marketing leads for field sales through cold calling activities - Document all communications and update account information in the contact management system- Be able to present corporate message and solution overviews via phone or e-mail communications- Extract Sales intelligence from your prospects- Collaborate with the Sales and Marketing team to set your lead generation strategy- Develop a strong market and product knowledge- Set own goals and responsibilities to exceed management expectationsThe Profile- Dutch native level + Excellent level of English- Proven Sales Track record: you have min. 1-2 year of Business Development / Lead Generation / Sales Experience- You are a real hunter, passionate by sales and have a clear career path in mind- You are curious and ambitious- You like challenges, targets and be rewarded based on your performance- You are interested in always knowing more- You are a great team player and like sharing knowledge- You are self-started, initiative-taker and bring new ideas!- You are already settled or about to settle in BarcelonaThe Offer- A promising company with strategic activities in Barcelona- A company experiencing big growth and investments- Real and fast career opportunities- The American working culture, work hard and play hard- Autonomy and room for initiatives and new ideas- An attractive salary package starting at 27.000€ OTE yearly (including on-target bonuses - 22.000€ basic salary + 5.000€ on-target bonuses) + additional uncapped commissions for over achievement + restaurant tickets of 9€/day + insurance + incentives- Permanent contract 24.000 € - 30.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Spain/Barcelona Language/Dutch Sales Trainer w/ Full Professional level of German Sat, 29 Apr 2017 23:00:03 CEST 64693 http://www.europelanguagejobs.com/jobs/other/sales-trainer-w-full-professional-level-of-german-64693.html Babel Profiles (not set) Barcelona Spain Imagine working for the best and most recognized company in the world, in an office surrounded by the Mediterranean Sea! A company that believes that the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. This is our client - The world's largest technology company specializing in Internet-related services and products!As a Sales Trainer, your responsibilities include:- To align the plan, develop and deliver product training programs- To ensure sales and product training are clearly defined, documented and delivered for each role- To implement internal and external best practices into the product training which lead to improved sales performance and profit- To be an AdWords product expert providing training (80%) and support (20%) to all roles in the project- To track and measure training results- To complete training needs analysis on a quarterly basis?Key languages: - Full-professional level of German- Professional level of EnglishCore Skills/Experience:-Previous experience as a trainer-Previous experience in advertising sales-Preferably, a Bachelor’s Degree in a relevant field-Preferably, a solid knowledge of Google products such as AdWords or YouTube-Strong team player with great leadership skills, adaptable and dynamic-Strong project management skills-Ability to influence internal stakeholders and driving changes -Being passionate about sales, technology and the internetWhat's on offer?-Employment with the world's leading company in the digital industry-Salary: 26,000.00 € gross/year + commission of 20% of annual salary-Monday to Friday, office hours, weekends off-A long term contract-Career development opportunities-Introductory (3 weeks of intense initial training) and ongoing, continuous training and certifications-Interesting relocation package provided-Dynamic business casual environment with international colleagues and great social arrangements-Wonderful office surrounded by the sea-Start date: June the 1st 2017 24.000 € - 30.000 € gross / year Permanent Full-time Other Location/Spain/Barcelona Language/German Business Developers with European Languages Sat, 29 Apr 2017 23:00:03 CEST 64704 http://www.europelanguagejobs.com/jobs/Business-Development/business-developers-with-european-languages-64704.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are recruiting a Business Development Agent with a native level of German or English or Dutch. This person will have the opportunity to combine their passion for sales and marketing by representing major IT corporations. Carry out B2B business development, understand how to build relationships, generate leads, and gain excellent commercial skills.        In this position, you will be contacting international businesses on behalf of IT companies and gathering information (IT strategies) in order to generate new business opportunities. You will be using various sources such as marketing databases, telephone and email to achieve the targets set by our clients. In this fun, energetic environment you will receive first class Sales, Leadership and Communication training. Your main responsibilities:- Working with some of the world's largest software and hardware vendors with the aim of identifying, qualifying, pursuing, and delivering business opportunities to them.- Contacting and developing connections with businesses in order to generate leads for the IT companies you are representing. We are looking for a person with the following skills:- Native level of German or Dutch or English - High level of English- Exceptional communication skills and professionalism - Ambition and dedication  - 30.000€ gross per year- Permanent position - Schedule from Monday to Friday from 9.00 - 18.00- Career opportunities within management and sales roles (in-house or with the worlds leading IT companies) - Exciting and motivating incentives for top performers- A young, friendly, vibrant and international environment  24.000 € - 30.000 € gross / year Permanent Full-time Business Development Location/Spain/Barcelona Language/English German Dutch Dutch Customer Service Agent Münster for International Giant Sat, 29 Apr 2017 23:00:03 CEST 64708 http://www.europelanguagejobs.com/jobs/customer-service/dutch-customer-service-agent-muenster-for-international-giant-64708.html Careertrotter Münster North Rhine-Westphalia Germany Job SummaryAre you looking for a Dutch job abroad? How does working in Germany sound to you? We are looking for near native Dutch Speakers who also have a good level of English to join the customer service team in Münster, Germany. If you have at least 6 months previous experience in a customer service or call centre job then you would be a great fit for our client and you could earn €1532 gross per month.What will you do in this job?As a customer service representative you will be tasked with supplying support to our client’s business customers through the phone, email and chat. Whilst communicating with customers you will acquire a document any and all customer information and their transaction data. As well as that it is important that you keep yourself up to date on all of our client’s products and services as you will provide customer care for them to business customers. Who will you be working for?Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for a fluent English and a near native Dutch speaker to work in their B2B Customer Service Department in Münster, Germany.Who are we looking for?We are looking for someone who speaks near native Dutch and has a good level of English, and you have good written and oral commination skills in both languages. You are customer focussed and strive for a good customer experience, where you help in resolving any issues and answering any queries. You have good PC skills, know your way around MS Office and have good typing skills. Having some technical knowhow would help your application stand out but it is not required.Our client is always looking for enthusiastic college graduate who have at least 6 months experience in the field of customer service/call centre. They love to have outgoing employees, which help make the office a happier place to be.Where would you be working?This Dutch Customer Service job is based in Münster, Germany, a city in North Rhine-Westphalia. Münster is the cultural center of the region with around 300,000 inhabitants. It has a lot of young people with ca. 49,000 students and is known as the bicycle capital of Germany, so there always somewhere to go and you can go by biking it. Interview & SalaryA great advantage here for this Dutch job in B2B Customer Service is that the interview takes place over the phone with a recruiter, which is then followed up by an in-depth chat with a team leader and lastly an official language check.Your monthly salary will be € 1532 (gross per month) and with this contract there is a great relocation package for those outside of Germany, where you could receive up to €800.Hurry and send you CV to us in English, you could be the next Dutch Customer Service Representative here in Münster Germany.  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/English Dutch We need a Finnish travel advisor! join our team in Lisbon! Sat, 29 Apr 2017 12:13:12 CEST 66702 http://www.europelanguagejobs.com/jobs/agent/we-need-a-finnish-travel-advisor-join-our-team-in-lisbon-66702.html Mgi Recruitment Lisbon Portugal The capital of Portugal is without a doubt, a top shelf destination! Why?This city was built on seven hills and each one of them hides a marvellous new world to discover! You will fall in love with the beaches and the surf, with the rich cultural heritage and history, without forgetting about the delicious Portuguese cuisine and the weather!Plus! Let me tell you… There is a reason why Portuguese people were chosen as best hosts in Europe. They are warm and gracious and will make you feel like you are at home!Job Description:Our Client, an American-based parent company to several global online travel brands, is looking for Finnish Speaking Customer Service Agents for their new project in Portugal.You will be part of a young and vibrant multicultural team and interact directly with the customers, at all stages of the business relationship! Don’t forget: you are often the only representative of our company with whom the customer will communicate, so it’s extremely important for us to have team members who are committed to represent our brand, ensuring that a positive image/first impression is given to our Customers.Responsibilities:• Provide outstanding customer service experience (phone/email• Take ownership on all customer queries ensure that they are addressed directly or escalated to the appropriate channel• Enter customer details and other information in an accurate and efficient manner to the relevant systems• UpsellingRequirements:• Fluent in Finnish and English• Customer Focused individual with excellent communication skills• Team oriented with the ability to work on your own initiative• Excellent attention to detail• Be approachable and demonstrate a ‘’CAN DO’’ attitudeEU citizenship or valid VISA/work permit is mandatoryBenefits:• Competitive Salary and Possibility of Career Progression• Free Accommodation in a room of our company’s apartment• Airport Pick-up + Initial flight expenses refunded• Free Annual Flight to your homeland• Full Training provided and familiarization phase• Private Health Insurance after 6 months of employment• Free Portuguese Language Courses Permanent Full-time Agent Location/Portugal/ Language/Finnish Seeking change? Dutch speaker required by Multinational Sat, 29 Apr 2017 12:08:02 CEST 66701 http://www.europelanguagejobs.com/jobs/accounts-payable/seeking-change-dutch-speaker-required-by-multinational-66701.html Mgi Recruitment Bucharest Romania As a global enterprise, with over 70,000 employees in 25 countries, key corporate offices in New York City and about 73 delivery centres operated by the business in 6 continents. They bring in billions of dollars as annual revenue. A true leader in the BPO and IT service world.Job Overview:As Account Payable you will process procurement documents, including writing, updating and improving SOP’s for the procurement process.• Open incoming scanned invoices in workflow tool, check the supplier data and details in the system;• Sorting of invoices;• Communication and clarifications with suppliers, sending the invoices back to suppliers;• Fluent Dutch & English language Speaker;• Able to work in a multicultural and Fast Paced environment;• Similar past experience will be considered a plus;• Sufficient MS Office knowledge;• Exposure to Accounts, Finance or Procurement would be advantageous;Valid work permit for Romania or European citizenship is mandatory!• Competitive base Salary (30% more than average);• Excellent Relocation Package - Flight tickets booked by the company and 2 weeks’ temporary accommodation provided;• Rent allowance for 2 years;• Easy and amazing chance to break into Accountancy and Finance world;• Long distance recruitment process, meaning you will have no additional travel costs;• Multinational working environment;• Guaranteed career progression;Location:Bucharest is the primary entry point into Romania. It is is a booming city with many large infrastructure projects changing the old face of the city. Known in the past as "The Little Paris," Bucharest has changed a lot lately, and today it has become a very interesting mix of old and new that has little to do with its initial reputation.Bucharest offers excellent attractions, and has, in recent years, cultivated a sophisticated, trendy, and modern sensibility that many have come to expect from a European capital. Permanent Full-time Accounts Payable Location/Romania/ Language/Dutch Move in Lisbon for a Customer Care position - French Market Sat, 29 Apr 2017 12:04:15 CEST 66700 http://www.europelanguagejobs.com/jobs/agent/move-in-lisbon-for-a-customer-care-position-french-market-66700.html Mgi Recruitment Lisbon Portugal Bonjour! French speaking positions in various sectors in Lisbon, PortugalWilling to start an international career abroad? Move to Portugal and make the first step towards a successful and exciting career path - together with the biggest outsourcing company in the world and the range of their well-known clients.Job Description:Are you an Excellent Communicator? This might be your chance to give your career a little twist! For this position as a Customer Support Agent you will need to be an excellent communicator and have a natural charisma to deal with customers. Not only will you be solving everyday issues, you will provide a professional and informative response to all queries.EU NATIONALITY OR PORTUGUESE WORK PERMIT MANDATORY;C2 level French Speaking / Writing;Customer care orientated professional posture;Excellent PC skills;Attractive base salarySolid possibility of Career Progression within the company;Free Airport Pick-up upon arrival + Initial flight expenses refund;Free Accommodation provided by the company;Free Annual Flight to your homeland;Intensive professional training and assistance on the familiarization phase;Private Health Insurance after 6 months of employment;Accommodation in a room of our company’s owned apartment;Free Portuguese Language Courses;Lisbon is the capital of Portugal, it is a very bright city with white pavements and an atmosphere that make you want to come back again and again. Despite that this country is perfect fro those who like good food for a very reasonable price....same goes for night outs.If you are not suitable for the position mentioned, but you know someone that speaks French (mother tongue) with an interest in Customer Care and if we secure a job for them, we will reward you with a Referral Fee of: 150 EUROS, as thank you. Permanent Full-time Agent Location/Portugal/ Language/French Sales Agent for Hebrew speakers - Dublin Sat, 29 Apr 2017 11:57:29 CEST 66699 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/sales-agent-for-hebrew-speakers-dublin-66699.html Mgi Recruitment Dublin Ireland Our client is one of the largest BPO companies worldwide. They run projects for several clients within the Information Technology industry.Responsibilities:• Contacting existing customers via telephone and email on a daily basis;• Consult clients to provide the best solution for their business goals, building long lasting customer relationships and managing accounts while increasing program revenue;• Develop accounts and growing strategic relationships, using existing client data to provide custom recommendations tailored to client goals;• Processing orders set by the customer regularly;• Hebrew Fluent and English Proficient;• Exemplary communication, listening. and attention to detail skills;• Self-starter who can meet deadlines• Knowledge of MS Excel and Office and basic use of voice mail and electronic mail systems;EU citizenship or valid VISA/work permit is mandatory• Competitive salary plus Bonus based on Performance;• Full Relocation Package (flight reimbursed + Up to 7 night’s hotel accommodation + mobility);• Continuous training on the latest technology;• Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements;• 29 days holiday entitlement + extra entitlements;• Solid career development in an international organization;Dublin is a lively young city with international atmosphere and excellent night life. Full of opportunity to learn new languages and to develop your career, Dublin is also the perfect occasion to start discovering Ireland and its famous landscapes. Permanent Full-time IT Sales/Inside Sales Location/Ireland/ Language/Hebrew Dutch Customer Care professional required- Athens Sat, 29 Apr 2017 11:53:32 CEST 66698 http://www.europelanguagejobs.com/jobs/agent/dutch-customer-care-professional-required-athens-66698.html Mgi Recruitment Athens Greece Our client:• One of the world’s biggest outsourcing companies nowdays;• Provides professional consulting to a wide range of clients in many fields;• Have 276 Contact Centers and presence in 51 countries.One of their dynamic operations is based in Athens, widely known as a city of great history and culture, and is also an economic and industrial heart of Greece. Their client is a global company with leading market position. From great sound quality, to advanced technology and sophisticated design, their innovations strive to improve the entertainment experience. Headquartered in Hong Kong and with over 1,900 employees worldwide, they develop and market products in sound, home entertainment and related accessories.The Role:Your Primary Role is to attend to Dutch speaking customer’s queries on phone and email, and provide them technical support and appropriate customer care services on a prime level.Fluent Dutch and English languages speaker;Possess valid work permit or European citizenship;Remarkable communication and customer care skills;Basic MS Office knowledge is mandatory;EU citizenship or valid VISA/work permit is mandatoryAttractive base salary for Greece;Full Relocation assistance paid by the company;Secure long-distance recruitment process without additional travel costs;Excellent initial and follow-up professional training;Free Greek language courses provided by the company;Continuous staff development program and long term career prospects within the company;Professional working environment with lively and friendly atmosphere;Wide range of social, cultural and recreational activities promoted by the company;Referral program: If you feel like you could bring one of your friends with you, ask them to send the CV for Mgi Recruitment and if we secure a job for them, we will reward you with 150 euros. Permanent Full-time Agent Location/Greece/ Language/Dutch Work in Greece - Customer service position - French speaker Sat, 29 Apr 2017 11:41:22 CEST 66697 http://www.europelanguagejobs.com/jobs/agent/work-in-greece-customer-service-position-french-speaker-66697.html Mgi Recruitment Athens Greece If you are seeking to work in an enjoyable challenge in a multicultural environment, then this opportunity is for you. Our client is an outsourcing company working with some of the leading brand in the market. You have the chance to work in the amazing country of Greece in the wonderful city of Athens. You will have the luck to walk among the wonders of antiquity such as the Hephaestus temple or the Parthenon. Of course, the nightlife is extraordinary in this city.Responsibilities:•    You will be asked to troubleshoot, solve and propose recommendations to users experiencing issues;•    You will always give the best quality while supporting the customers in order to keep the best level of customers’ satisfaction;•     You will be asked to maintain the database (input of consumer issues, questions, recommendations);•    Fluent French speaker;•    Fluent English (advanced level, B2);•    You have good overall knowledge of PC;•    Excellent communication skills;EU citizenship or valid VISA/work permit is mandatory!•    Attractive salary;•    Full relocation package for successful candidates that covers: flight, taxi and two weeks accommodation in a hotel.;•    Relax and organized work environment;•    Free training on top technology provided;•    Free Greek lessons for those interested;•    Amazing opportunity to work and grow up in a large multinational company; Permanent Full-time Agent Location/Greece/ Language/French Notable Automotive brand calls for German Warranty Assessor Sat, 29 Apr 2017 11:35:28 CEST 66696 http://www.europelanguagejobs.com/jobs/Mechanical-Engineer/notable-automotive-brand-calls-for-german-warranty-assessor-66696.html Mgi Recruitment Turin Italy Position: JR Warranty Assessors – manage, review and assess warranty claims according to Company’s policies.Our client is providing technology and services for world’s largest companies to improve their retail network performance and talent acquisition strategies. With headquarters in U.S., decades of experience and more than 5500 industry experts in over 80 countries, they are passionate in pursuit of outstanding results. Bachelor degree ( In any field) is mandatory;Degree, Diploma or Accredited Vehicle Technical Qualifications is a must;1 year of experience minimum;Fluency both in German and English languages;Flexible, result driven person who is able to work under pressure;  Relocation Package: 1 month of paid temporary accommodation;Long distance recruitment process;Very attractive salary;Multicultural, multinational & multilingual working environment;Strong employee path development.Where? Turin, Italian gem, is bubbling and inspiring city also known as a major automotive and aerospace center. As the capital of Piedmont region, Turin is a city with majestic architecture, an elegant appearance and Italy’s capital of chocolate. Turin during the night changes its aspect and from cultural city rich of museums, monuments, palaces and churches becomes the capital of the fun.  Permanent Full-time Mechanical Engineer Location/Italy/ Language/German Danish Speakers with Sales profile needed in Berlin Sat, 29 Apr 2017 11:28:15 CEST 66695 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/danish-speakers-with-sales-profile-needed-in-berlin-66695.html Mgi Recruitment Berlin Germany MGI Recruitment is seeking Danish Speakers with Sales Profile to join a multicultural team in the vibrant city of Berlin, Germany!If you are looking for a new challenge and you have passion for Sales, this job is for you.Who is the hiring company: A leading provider of marketing and sales services. Flexible resource, developing new sales potential and increasing their efficiency, their expertise ranges from Lead generation to customer development through the activation of cross and up-selling potentials on to after-sales support .Responsibilities:You will be in charge of the consultancy guidance and the selling of transport and logistics services to the business' customers. For that you have to conduct inside sales activities self dependently and develop sales argumentation providing relevant information. Excellent command of Danish and English languages;.Experience in Sales is mandatory;Excellent communication skills, enjoying customer contact.EU citizenship or valid VISA/work permit is mandatory You will be part of a dynamic and international work environment. A very attractive salary and performance base bonuses will seduce you. The company has a versatile training and a remarkably young and friendly atmosphere.If you are interested apply today and we will gladly give you a call with further information. Permanent Full-time IT Sales/Inside Sales Location/Germany/ Language/Danish Dutch speakers! Work for an international company! Sat, 29 Apr 2017 11:21:49 CEST 66694 http://www.europelanguagejobs.com/jobs/agent/dutch-speakers-work-for-an-international-company-66694.html Mgi Recruitment Lisbon Portugal Work as a travel advisor an international company in Lisbon city centre! Part of a young, dynamic and multicultural team, you will help customers find the best travel options and resolve their queries.Work in sunny beautiful Portugal, in the heart of its vibrant capital city. Lisbon is not only known for its sweet way of life but also for its precious historical sites. Located on the Atlantic coast you will be able to enjoy the beautiful oceanic climate with 300 days of sun a year!Our client is renowned training program this position could be a first step towards a fast paced career development.Responsibilities:• Help customers find the best travel options• Support customers with queries that might be arising after/during the booking process• Calculate costs and refunds due to travellers• Resolve/process all the queries in time and in a professional manner • Fluent Dutch (Native) & English speaker• Excellent communication and interpersonal skills• Good working knowledge of MS office• Contact centre experience is a plusEU Citizenship or VISA/Valid work permit is mandatory• Full Relocation Package ( Flights+ Free accommodation next to the office)• Competitive Salary• Yearly flight home paid by the company• Opportunity to work in a young and multinational team• Long-term career development opportunities and job security• Free language courses Permanent Full-time Agent Location/Portugal/ Language/Dutch Renowned Tech Support Company hires German speakers Sat, 29 Apr 2017 11:16:45 CEST 66693 http://www.europelanguagejobs.com/jobs/Technical-Support/renowned-tech-support-company-hires-german-speakers-66693.html Mgi Recruitment Lisbon Portugal Our client is a Customer Service company who provides service for the largest brands in the world retain and making grow their customer base.The company will integrate you into a multicultural team who provides services to 70 different countries.Role Tasks:- Provide friendly and efficient service to German speaking community;- Troubleshoot and resolve issues on customers’ computer by telephone, email and LogMeIn remote access;- Research information and troubleshoot problems using available resources;- B2B (80%) & B2C (20%) support with selected English email support;- Proactively and independently work to meet targets and goals;In the wonderful city of Lisbon, you will enjoy the beaches, you will fall in love with the rich cultural heritage and history, the nice and friendly people and without forgetting about the delicious Portuguese cuisine and the amazing weather! - German and English language business proficiency;- Customer Care focused professional with Technical support previous experience;- Passion for edge technology;- Exceptional communication skills.- Good troubleshooting skills and remarkable analytical thinking;- Familiarity with VPN and Windows softwares; You will share office with around 1.200 young individuals that are also passionate about technology. Our office in Lisbon provides a flexible and scalable operating environment that can accommodate dynamic shifts. You will be entitled to an excellent base-salary and performance bonuses. The Relocation package includes flights and temporary accommodation paid by the company. Permanent Full-time Technical Support Location/Portugal/ Language/German Excellent Customer Care Roles for Norwegian Speakers Sat, 29 Apr 2017 11:03:36 CEST 66692 http://www.europelanguagejobs.com/jobs/agent/excellent-customer-care-roles-for-norwegian-speakers-66692.html Mgi Recruitment Lisbon Portugal Location:Portugal's largest city is known by its amazing cultural identity and friendly locals without forgetting the vibrant nightlife and delicious gastronomy! It is a city which is visited by millions of people every year due to its many charms and attractions. In this regard, the city is full of cultural and sports events throughout the year.Company:Our Client is the biggest Outsourcing company in the world, that is providing high class customer and technical support services to popular brands.Duties:-Provide a pleasant customer service experience, through a variety of media channels (phone/email),-Treat each customer in a courteous manner, greeting them and answering every question pleasantly and efficiently-Maintain a good level of relationship with the customers-To receive telephone calls & provide assistance to customers-Native or fluent Norwegian Speaker. -English skills B2-Standard computer skills -Previous Experience in Call Center is a benefit EU citizenship or valid VISA/work permit is mandatory  -Attractive salary-Payed Accomodation-1 year contract with the possibility of renewal-Initial flight expenses refund-Full Training provided-Free Portuguese Language Courses Permanent Full-time Agent Location/Portugal/ Language/Norwegian Job offers for Danish speakers in Portugal - Customer care Sat, 29 Apr 2017 10:57:50 CEST 66691 http://www.europelanguagejobs.com/jobs/agent/job-offers-for-danish-speakers-in-portugal-customer-care-66691.html Mgi Recruitment Lisbon Portugal For this position as a Customer Support Agent you will need to be an excellent communicator and have a natural charisma with customers. Not only will you be solving everyday issues, you will provide a professional and informative response to all queries. In addition, you will have to be fluent in Danish and English.Responsibilities:- Receive customer's telephonic calls & provide them assistance; support customers through phone, e-mail, chatting- Determine & provide a good level of relationship with the customers.- Assists in making reports or charts to schedule- Attends training sessions and assists in cross training.- Provides other customer services as defined in contract requirements for positionThe position is based in Lisbon (Portugal), a city which is visited by millions of people every year due to its many charms and attractions. In this regard, the city is full of cultural and sports events throughout the year and, as Portugal's capital, have attracted a lot of international companies that keep investing in the area.You will be working for one of the best known, largest and most well respected multilingual Contact Centers worldwide; employing several thousand people around the globe, with offices in over 46 countries. The Contact Center handles more than 20,000 telephone based customer service projects every year on a global basis.- Native or fluent Danish and English Speaker- Good working knowledge of computers and MS Office and common internet applications- Excellent phone manners and maintenance of customer relationshipEU citizenship or valid VISA/work permit is mandatory- FREE ACCOMODATION- Renewable employment contract, possibility to become permanent- Long-term career opportunities and job security- Convenient office location in the centre of Lisbon- Airport pick-up and relocation support- Yearly complementary two-way ticket- Refund of your initial flight- Free water sports, mountain hiking and Portuguese language courses  Permanent Full-time Agent Location/Portugal/ Language/Danish B2B Sales Agent for Danish speaking Market in Dublin - Apply Sat, 29 Apr 2017 10:50:50 CEST 66690 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/b2b-sales-agent-for-danish-speaking-market-in-dublin-apply-66690.html Mgi Recruitment Dublin Ireland Our client is a leading global provider of analytics-driven, technology-enabled customer experience business solutions. They offer an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions that build deep engagement between people and brands. Would you like to work for a real company?The position: DANISH Inside sales representativeContacting existing customers via telephone and email on a daily basis.Consulting with clients to provide the best solution for their business goals.Building customer relationships and managing accounts while increasing program revenue.Developing accounts and growing strategic relationships.Using existing client data to provide custom recommendations tailored to client goals.Processing orders set by the customer regularly.Other related duties as assigned.Danish (fluent) and English (proficient);High school diploma required; four year degree a plus;Exemplary communication skills and superior listening skills;Self-starter who can meet deadlinesKnowledge of MS Excel and Office and basic use of voice mail and electronic mail systems. Competitive salary + bonus based on performance;Excellent relocation package to assist you in moving to Dublin (includes flight + Up to 7 night’s hotel accommodation + mobility);Continuous paid training on the latest technology.Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements;Private Pension and Life assurance;Childcare voucher scheme; • On site canteen;29 days holiday entitlement + extra entitlements;Free Parking, close proximity to City Center by bus or train.;Potential for rapid advancement in many fields, and throughout 17 countries.At MGI Recruitment we specialize in the large-scale recruitment of multilingual professionals for internationally based contact centers. From our Dublin base, we look after the needs of Multinational Business Process Outsourcing and Call Center companies across Europe, Africa and Asia Pacific If the above position is not for you but you may know someone who could be interested. Why not refer it to a friend and we will give you €150 if their application is successful! Permanent Full-time IT Sales/Inside Sales Location/Ireland/ Language/Danish Smartphone project in Athens-Native Italian speakers needed Sat, 29 Apr 2017 10:09:01 CEST 66689 http://www.europelanguagejobs.com/jobs/customer-service/smartphone-project-in-athens-native-italian-speakers-needed-66689.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities•    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor •    Fluent or Native level Italian language•    Customer Care Oriented•    Good technical skills and familiar with new technologies•    Very good knowledge of computers •    Previous experience would be an advantage•    Willing to relocate to Athens, Greece•    Enjoy talking with people by phone and emails •    Able to work in fast- pace and competitive atmosphere  •    Taxi transfer from the airport•    Flight ticket provided•    2 weeks free hotel accommodation (breakfast included)•    Free Greek language courses•    Extra paid if you work on Sundays, on Greek Holidays or Overtime•    2 extra full salaries paid per year•    Training provided (paid)•    International working environment•    On-site canteen (discounts for employees)•    Welcome eventWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.   Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Italian Smartphone project in Athens-C2 English/ C2 French speakers Sat, 29 Apr 2017 09:36:30 CEST 66688 http://www.europelanguagejobs.com/jobs/customer-service/smartphone-project-in-athens-c2-english-c2-french-speakers-66688.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities•    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor •    Fluent or Native level English or French•    Customer Care Oriented•    Good technical skills and familiar with new technologies•    Very good knowledge of computers •    Previous experience would be an advantage•    Willing to relocate to Athens, Greece•    Enjoy talking with people by phone and emails •    Able to work in fast- pace and competitive atmosphere Availability for night shifts •    Taxi transfer from the airport•    Flight ticket provided•    2 weeks free hotel accommodation (breakfast included)•    Free Greek language courses•    Extra paid if you work on Sundays, on Greek Holidays or Overtime•    2 extra full salaries paid per year•    Training provided (paid)•    International working environment•    On-site canteen (discounts for employees)•    Welcome eventWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.   Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English French Order Management Associate with Dutch/Czech/Hebrew Sat, 29 Apr 2017 09:30:15 CEST 66687 http://www.europelanguagejobs.com/jobs/customer-service/order-management-associate-with-dutchczechhebrew-66687.html DK Global Recruitment Bucharest Bucharest Romania DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.ResponsibilitiesManagement of all incoming requests / ordersAddressing all written / verbal requests and complaints received from the CustomerProcess improvements proposals / implementationManages Customer relationship through providing daily operational supportCommunicates all relevant information and ensures Customer satisfaction regarding the activities in scopeKeeps Customer informed of progress at all stagesProcesses all the order management requests in a timely manner and according to the Customer's instructions / proceduresFluency in Czech/Dutch/HebrewComputer literacy (MS Office, Internet, ticketing systems)Good communication skills (both written and verbal)Strong analytical skills with an ability to solve a problem and track the resolution processRigorous and accurate working styleBasic domain knowledgePrevious experience in Customer relations management / order management / supply chain / logistics would represent an advantageAvailability for night shftsExcellent salary packageFlight ticket provided2 weeks accommodation in hotelMeal VouchersChristmas BonusDental plan (partial reimbursement )Optical plan (partial reimbursement )Sport activities (partial reimbursement )Opportunity to work in a young and dynamic environmentOpportunity to grow in the organizationAccess to internal training , both for career and individual developmentWhy use Recruitment AgencyYou are given extra support in preparing for interviewsYou have a contact person who gives you all the details of the jobYou can ask for your application feedback anytime via email or phoneYou don’t have to face the situation where company do not reply to you for days.All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Romania/Bucharest Language/English Dutch Czech Hebrew ENGLISH speaking projects+Relocation,monthly bonus+benefits Sat, 29 Apr 2017 09:27:49 CEST 66686 http://www.europelanguagejobs.com/jobs/agent/english-speaking-projectsrelocationmonthly-bonusbenefits-66686.html DK Global Recruitment Athens Attica Greece Start date:  15 May 2017Location: Athens, GreeceApplications from candidates living in Athens are strongly desired+Benefits: Relocation assistance, Monthly Bonus, Insurance and more We are now hiring English speakers for entry-level positions in Athens, Greece. Our client is one of the biggest and most professional BPO Companies in the world.Are you interested in gaining professional experience? Would you like to jump-start your career while having fun? If so, here is what our Junior level, English Customer Care roles on the Mediterranean have to offer: Job Responsibilities•Help customers resolve issues with a particular product or functionality;•Provide users with instructions via email, chat and phone;•Escalate issues to other teams when necessary;•Report to team manager or team supervisor;•Enjoy communicating in English. Qualifications•Native or fluent English with close to native pronunciation;•European Union Citizenship;•Desire to develop and perfect your customer care skills;•Be passionate and enthusiastic about modern technology and communication;•Energetic and adventurous personality;•Good communication skills;•Can-do attitude.Relocation package:The relocation package for candidates coming from abroad includes:•Up to 2 weeks of bed and breakfast hotel accommodation;•Flight ticket to Athens and taxi from the airport;•Assistance with finding a permanent place to live;•Assistance with getting your tax identification number and opening a bank account. Benefits•Great basic salary;•Monthly performance bonus;•2 extra salaries per year;•On-site restaurant with employee discounts;•Paid training;•Company social events;•Full medical insurance;•Paid overtime;•Opportunity to earn more money working on Greek holidays;•Cultural diversity;•Friendly atmosphere;•Career growth. About Us DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers from many European countries. With years of experience in the multilingual BPO sector, our fully-trained expert recruiters help job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Why use Recruitment Agency •You are given extra support in preparing for interviews;•You have a contact person who gives you all the details pertaining to the job;•You can ask for application feedback anytime via email or phone;•You don’t have to face the situation in which you don’t hear from the company for days;•Our services to job seekers are free of charge. Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Italian speaking projects+Relocation,monthly bonus+benefits Sat, 29 Apr 2017 09:23:21 CEST 66685 http://www.europelanguagejobs.com/jobs/agent/italian-speaking-projectsrelocationmonthly-bonusbenefits-66685.html DK Global Recruitment Athens Attica Greece Start date:  as soon as possibleLocation: Athens, Greece +Benefits: Relocation assistance, Monthly Bonus, Insurance and more We are now hiring Italian speakers for entry-level positions in Athens, Greece. Our client is one of the biggest and most professional BPO Companies in the world.Are you interested in gaining professional experience? Would you like to jump-start your career while having fun? If so, here is what our Junior level, Italian Customer Care roles on the Mediterranean have to offer: Job Responsibilities•Help customers resolve issues with a particular product or functionality;•Provide users with instructions via email, chat and phone;•Escalate issues to other teams when necessary;•Report to team manager or team supervisor;•Enjoy communicating in Italian.Qualifications•Fluent talian;•Good English;•European Union Citizenship•Desire to develop and perfect your customer care skills;•Be passionate and enthusiastic about modern technology and communication;•Energetic and adventurous personality;•Good communication skills;•Can-do attitude.Relocation package:The relocation package for candidates coming from abroad includes:•Up to 2 weeks of bed and breakfast hotel accommodation;•Flight ticket to Athens and taxi from the airport;•Assistance with finding a permanent place to live;•Assistance with getting your tax identification number and opening a bank account. Benefits•Great basic salary;•Monthly performance bonus;•2 extra salaries per year;•On-site restaurant with employee discounts;•Paid training;•Company social events;•Full medical insurance;•Paid overtime;•Opportunity to earn more money working on Greek holidays;•Cultural diversity;•Friendly atmosphere;•Career growth. About Us DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers from many European countries. With years of experience in the multilingual BPO sector, our fully-trained expert recruiters help job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Why use Recruitment Agency •You are given extra support in preparing for interviews;•You have a contact person who gives you all the details pertaining to the job;•You can ask for application feedback anytime via email or phone;•You don’t have to face the situation in which you don’t hear from the company for days;•Our services to job seekers are free of charge. Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/Italian Order Analyst positions with Dutch or Swedish - Bucharest Sat, 29 Apr 2017 09:18:55 CEST 66684 http://www.europelanguagejobs.com/jobs/customer-service/order-analyst-positions-with-dutch-or-swedish-bucharest-66684.html DK Global Recruitment Bucharest Bucharest Romania DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. ResponsibilitiesManagement of all incoming requests / ordersAddressing all written / verbal requests and complaints received from the CustomerProcess improvements proposals / implementationManages Customer relationship through providing daily operational supportCommunicates all relevant information and ensures Customer satisfaction regarding the activities in scopeKeeps Customer informed of progress at all stagesProcesses all the order management requests in a timely manner and according to the Customer's instructions / proceduresFluency in Dutch or SwedishComputer literacy (MS Office, Internet, ticketing systems)Good communication skills (both written and verbal)Strong analytical skills with an ability to solve a problem and track the resolution processRigorous and accurate working styleBasic domain knowledgePrevious experience in Customer relations management / order management / supply chain / logistics would represent an advantage•    Excellent salary package •    Relocation package•    Meal Vouchers•    Christmas Bonus•    Dental plan (partial reimbursement )•    Optical plan (partial reimbursement )•    Sport activities (partial reimbursement )•    Opportunity to work in a young and dynamic environment•    Opportunity to grow in the organization•    Access to internal training , both for career and individual developmentWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.  Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Romania/Bucharest Language/English Dutch Swedish German speakers for international projects in Athens Sat, 29 Apr 2017 09:12:32 CEST 66683 http://www.europelanguagejobs.com/jobs/customer-service/german-speakers-for-international-projects-in-athens-66683.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities•    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor •    Fluent or Native level German language•    Customer Care Oriented•    Good technical skills and familiar with new technologies•    Very good knowledge of computers •    Previous experience would be an advantage•    Willing to relocate to Athens, Greece•    Enjoy talking with people by phone and emails •    Able to work in fast- pace and competitive atmosphere  •    Taxi transfer from the airport•    Flight ticket provided•    2 weeks free hotel accommodation (breakfast included)•    Free Greek language courses•    Extra paid if you work on Sundays, on Greek Holidays or Overtime•    2 extra full salaries paid per year•    Training provided (paid)•    International working environment•    On-site canteen (discounts for employees)•    Welcome eventWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.   Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English German French+Italian/Spanish Customer service agents - Germany Sat, 29 Apr 2017 09:08:35 CEST 66682 http://www.europelanguagejobs.com/jobs/customer-service/frenchitalianspanish-customer-service-agents-germany-66682.html DK Global Recruitment Munster North Rhine-Westphalia Germany DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Responsibilities•    B2B Customer Service Inbound calls, emails and chat•    Respond to general products questions and provide problem resolution•    Follow up KPI and other standard procedures •    Fluent French+Italian/Spanish and English( near-native level in French and Spanish both or in French and Italian both)•    Strong technical and research skills•    Excellent verbal and written communication skills•    Strong problem solving and troubleshooting skills •    Very good basic salary•    Integration with an international team in a multicultural environment•    Intensive induction period and product training from the outset•    Great career opportunities•    830 € or 4 weeks hotel accommodation as relocation•    Corporate healthcare management (medical check-ups, vaccinations etc.)•    Support to ensure a smooth beginning at the company•    Performance based variable commission and company profit sharing•    Various discounts and cafeteria in the companyWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/Spanish French Italian Dutch speakers for customer service project in Munster Sat, 29 Apr 2017 09:02:52 CEST 66681 http://www.europelanguagejobs.com/jobs/customer-service/dutch-speakers-for-customer-service-project-in-munster-66681.html DK Global Recruitment Munster North Rhine-Westphalia Germany DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Responsibilities•    B2B Customer Service Inbound calls, emails and chat•    Respond to general products questions and provide problem resolution•    Follow up KPI and other standard procedures •    Fluent Dutch and English•    Strong technical and research skills•    Excellent verbal and written communication skills•    Strong problem solving and troubleshooting skills •    Very good basic salary•    Integration with an international team in a multicultural environment•    Intensive induction period and product training from the outset•    Great career opportunities•    830 € or 4 weeks hotel accommodation as relocation•    Corporate healthcare management (medical check-ups, vaccinations etc.)•    Support to ensure a smooth beginning at the company•    Performance based variable commission and company profit sharing•    Various discounts and cafeteria in the companyWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All are services to job seekers are free of charge. We also offer bonus scheme to candidates.   18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/English Dutch B2B Customer service agent with Swedish or Norwegian-Germany Sat, 29 Apr 2017 08:59:28 CEST 66680 http://www.europelanguagejobs.com/jobs/customer-service/b2b-customer-service-agent-with-swedish-or-norwegian-germany-66680.html DK Global Recruitment Munster North Rhine-Westphalia Germany DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.ResponsibilitiesB2B Customer Service Inbound calls, emails and chatRespond to general products questions and provide problem resolutionFollow up KPI and other standard procedures•    Fluent Swedish or Norvegian and English•    Strong technical and research skills•    Excellent verbal and written communication skills•    Strong problem solving and troubleshooting skills •    Very good basic salary•    Integration with an international team in a multicultural environment•    Intensive induction period and product training from the outset•    Great career opportunities•    830 € or 4 weeks hotel accommodation as relocation•    Corporate healthcare management (medical check-ups, vaccinations etc.)•    Support to ensure a smooth beginning at the company•    Performance based variable commission and company profit sharing•    Various discounts and cafeteria in the companyWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All are services to job seekers are free of charge. We also offer bonus scheme to candidates.   18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/English Norwegian Swedish Polish Travel Advisor for Expedia (m/f) Fri, 28 Apr 2017 23:00:05 CEST 36228 http://www.europelanguagejobs.com/jobs/agent/polish-travel-advisor-for-expedia--m-f--36228.html Teleperformance Portugal Lisbon Lisbon Portugal We're supporting some of the most well-known brands in the on-line travel industry from our Contact Center in Lisbon, Portugal. We help travelers to easily research, plan, book and experience their holidays or business trips, wherever they may be. Our Client Expedia is one of the leading online tour operators worldwide. Striving to be the absolute best in customer care and customer satisfaction, Expedia has many partner companies such as hotels.com and hotwire united over the past years, offering a variety of solutions for all the needs of travelers. Together with its affiliates Expedia is responsible for over 100 locations in more than 60 countries. Responsibility - Assist customers while online booking of hotels, holiday packages and other travel-related services; - Telephone booking of services / sales (for incoming customer calls only); - Provide helpful and effective service for both "in travel” and "post travel” concerns; - Assist customers with questions regarding payment, changes, cancellation or any other concerns.- Native level of spoken and written Polish (mandatory); - Good level of English (preferably B2); - Passionate about traveling; - Familiarity with the travel industry (popular destinations, airlines, hotel chains); - Contact Center experience is a plus; - Good working knowledge of computers, MS Office and common internet applications; - Excellent communication skills and interpersonal skills; - Availability between 06h00 and 18h00 from Monday to Friday.- Excellent work opportunity in a leading multinational company; - Stable work and career progression; - Intensive training and integration phase; - Private health insurance after 6 months of employment; - Fixed-term, renewable employment contract; - Long-term career opportunities; - Reimbursement of your initial flight costs after 9 months and airport pick up;* - Annually complementary return flight to your home country (within Europe);* - Possibility to live in one of our apartments;* - Free organized sport activities and events. *for candidates who relocate to Lisbon To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/Polish Italian Hotel Reservation & Sales Specialist (m/f) Fri, 28 Apr 2017 23:00:05 CEST 48119 http://www.europelanguagejobs.com/jobs/agent/italian-hotel-reservation-sales-specialist-mf-48119.html Teleperformance Portugal Lisbon Lisbon Portugal We're looking for a sales expert providing travel advice, reservations solutions and partner offers in a contact center environment. Empowered to make creative decisions, using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue for our hotel partners and customer brand loyalty. Passionate for learning and developing to be the best in an ever-evolving role. Our Client Our Client is one of the most prestigious and well-known hotel brands in the world, offering distinctive experiences to each different client. It's the ideal brand for travelers with discerning tastes. Responsibility • Provide an industry-leading voice reservation experience by handling contacts via phone and other mediums to match products with guest needs resulting in revenue generation, brand preference and customer loyalty; • Provide a seamless customer experience through effective use of information and tools. Answering questions regarding prices, hotel details, reservation or payment conditions; • Assist guests with all questions relating to “pre”, “in” or “post travel” concerns; • Seek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals.• Native level of written and verbal communication skills in Italian; • Good knowledge of the English language; • High school diploma or higher (preferred); • Hotel/travel experience desired; • Previous call center experience in a sales and/or customer service capacity; • Strong customer service skills; • Good communication skills; • Social intelligence – empathy, self-awareness, cultural sensitivity; • Strong web-based navigation skills; • Ability to embrace technological and organizational changes; • Ability to use tools and resources to represent the geographical needs of the caller.• Excellent work opportunity in a leading multinational company; • Stable work and career progression; • Intensive training and integration phase; • Private health insurance after 6 months of employment; • Reimbursement of your initial flight costs after 9 months and airport pick up; • Annually complimentary return flight to your home country (within Europe); • Possibility to live in one of our company apartments; • Complimentary organized sport activities and events. To negotiate Temporary Full-time Agent Location/Portugal/Lisbon Language/English Italian Russian Hotel Reservation & Sales Specialist (m/f) Fri, 28 Apr 2017 23:00:05 CEST 48121 http://www.europelanguagejobs.com/jobs/agent/russian-hotel-reservation-sales-specialist-mf-48121.html Teleperformance Portugal Lisbon Lisbon Portugal We're looking for a sales expert providing travel advice, reservations solutions and partner offers in a contact center environment. Empowered to make creative decisions, using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue for our hotel partners and customer brand loyalty. Passionate for learning and developing to be the best in an ever-evolving role. Our Client Our Client is one of the most prestigious and well-known hotel brands in the world, offering distinctive experiences to each different client. It's the ideal brand for travelers with discerning tastes. Responsibility • Provide an industry-leading voice reservation experience by handling contacts via phone and other mediums to match products with guest needs resulting in revenue generation, brand preference and customer loyalty; • Provide a seamless customer experience through effective use of information and tools. Answering questions regarding prices, hotel details, reservation or payment conditions; • Assist guests with all questions relating to “pre”, “in” or “post travel” concerns; • Seek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals.• Native level of written and verbal communication skills in Russian; • Good knowledge of the English language; • High school diploma or higher (preferred); • Hotel/travel experience desired; • Previous call center experience in a sales and/or customer service capacity; • Strong customer service skills; • Good communication skills; • Social intelligence – empathy, self-awareness, cultural sensitivity; • Strong web-based navigation skills; • Ability to embrace technological and organizational changes; • Ability to use tools and resources to represent the geographical needs of the caller; • Authorization to work within the EU (mandatory); • Eligible to work in Portugal.• Excellent work opportunity in a leading multinational company; • Stable work and career progression; • Intensive training and integration phase; • Private health insurance after 6 months of employment; • Reimbursement of your initial flight costs after 9 months and airport pick up; • Annually complimentary return flight to your home country (within Europe); • Possibility to live in one of our company apartments; • Complimentary organized sport activities and events. To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English Russian French Hospitality & Tourism Advisor - Lisbon, Portugal Fri, 28 Apr 2017 23:00:05 CEST 60485 http://www.europelanguagejobs.com/jobs/customer-service/french-hospitality-tourism-advisor-lisbon-portugal-60485.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client We are currently recruiting a French speaker to perform the role of Advisor to one of the best social networking services, which connects people to unique tourism experiences. We are seeking people with a passion for tourism, willing to help every customer to feel at home away from home. Primary Responsibilities Based in our office in Lisbon, the Advisor will be integrated into a team that provides support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. - Provide friendly and efficient service to the French-speaking community - Be the first point of contact to handle and resolve customer complaints - Respond professionally to inbound phone calls and emails, including urgent situations - Identify and escalate issues appropriately - Compose thoughtful and accurate messages or customize prepared responses to customer emails - Research information and troubleshoot problems using available resources - Arbitrate in situations between users - Monitor and control numerous concurrent tasks in tandem - Proactively and independently work to meet targets and goals What are we looking for? Requirements - French native speaker (mandatory) - Strong English skills both spoken and written - Highly empathetic and friendly - Excellent listening and written/oral communication skills in supported languages - Excellent telephone, computer/keyboard skills - A motivated and enthusiastic personality - Self-organized, planning and prioritization skills - Attention to detail Bonus Skills - Customer care experience - Written communication support experienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Language bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Sunday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 3 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AIR/FR/LX/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English French Italian Hospitality & Tourism Advisor - Porto, Portugal Fri, 28 Apr 2017 23:00:05 CEST 60489 http://www.europelanguagejobs.com/jobs/customer-service/italian-hospitality-tourism-advisor-porto-portugal-60489.html Sitel Portugal (not set) Porto Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client We are currently recruiting an Italian speaker to perform the role of Advisor to one of the best social networking services, which connects people to unique tourism experiences. We are seeking people with a passion for tourism, willing to help every customer to feel at home away from home. Primary Responsibilities Based in our office in Porto, the Advisor will be integrated into a team that provides support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. - Provide friendly and efficient service to the Italian-speaking community - Be the first point of contact to handle and resolve customer complaints - Respond professionally to inbound phone calls and emails, including urgent situations - Identify and escalate issues appropriately - Compose thoughtful and accurate messages or customize prepared responses to customer emails - Research information and troubleshoot problems using available resources - Arbitrate in situations between users - Monitor and control numerous concurrent tasks in tandem - Proactively and independently work to meet targets and goalsWhat are we looking for? Requirements - Italian native speaker (mandatory) - Strong English skills both spoken and written - Highly empathetic and friendly - Excellent listening and written/oral communication skills in supported languages - Excellent telephone, computer/keyboard skills - A motivated and enthusiastic personality - Self-organized, planning and prioritization skills - Attention to detail Bonus Skills - Customer care experience - Written communication support experienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Sunday) - Great office location in Porto - Help in finding accommodation in Porto - 22 vacation days per annum - 3 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AIR/IT/PO/ELJ. Permanent Full-time Customer Service Location/Portugal/Porto Language/English Italian German Inbound Humanitarian Retailer Advisor Fri, 28 Apr 2017 23:00:05 CEST 60526 http://www.europelanguagejobs.com/jobs/customer-service/german-inbound-humanitarian-retailer-advisor-60526.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client Our client is a multinational company in the footwear industry with strong connections to humanitarian organizations in order to achieve the company goal to match every pair of shoes sold with a new pair given to a child in need in different parts of the world. Primary Responsibilities Based in Lisbon, we are now recruiting an Advisor to perform inbound support by phone, email and chat to the German and English markets. In a contact center environment, the Advisor will deal with service requests and provide additional information (e.g. offers and product features). What are we looking for? Requirements - German native speaker (mandatory) - Strong English skills both spoken and written - Excellent communication skills - Highly level of empathy and friendliness Bonus Skills - People with philanthropic background - Call center, customer care or troubleshooting experience - Written communication support experience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Permanency bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - 8h/day between 8 am and 5 pm (Monday to Friday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 1 week of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: TO/DE/ELJ Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English German Dutch Inbound Humanitarian Retailer Advisor Fri, 28 Apr 2017 23:00:05 CEST 60528 http://www.europelanguagejobs.com/jobs/customer-service/dutch-inbound-humanitarian-retailer-advisor-60528.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client Our client is a multinational company in the footwear industry with strong connections to humanitarian organizations in order to achieve the company goal to match every pair of shoes sold with a new pair given to a child in need in different parts of the world. Primary Responsibilities Based in Lisbon, we are now recruiting an Advisor to perform inbound support by phone and email to the Dutch market. In a contact center environment, the Advisor will deal with service requests and provide additional information (e.g. offers and product features). What are we looking for? Requirements - Dutch native speaker (mandatory) - Strong English skills both spoken and written - Excellent communication skills - High level of empathy and friendliness Bonus Skills - People with philanthropic background - Call center, customer care or troubleshooting experience - Written communication support experience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Permanency bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - 8h/day between 8 am and 5 pm (Monday to Friday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 1 week of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: TO/DU/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English Dutch English/Portuguese Hospitality & Tourism Advisor – Lisbon Fri, 28 Apr 2017 23:00:05 CEST 60542 http://www.europelanguagejobs.com/jobs/customer-service/englishportuguese-hospitality-tourism-advisor-lisbon-60542.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client We are currently recruiting an English/Portuguese speaker to perform the role of Advisor to one of the best social networking services, which connects people to unique tourism experiences. We are seeking people with a passion for tourism, willing to help every customer to feel at home away from home. Primary Responsibilities Based in our office in Lisbon, the Advisor will be integrated into a team that provides support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. - Provide friendly and efficient service to the Portuguese-speaking community - Be the first point of contact to handle and resolve customer complaints - Respond professionally to inbound phone calls and emails, including urgent situations - Identify and escalate issues appropriately - Compose thoughtful and accurate messages or customize prepared responses to customer emails - Research information and troubleshoot problems using available resources - Arbitrate in situations between users - Monitor and control numerous concurrent tasks in tandem - Proactively and independently work to meet targets and goals What are we looking for? Requirements - Excellent English skills both spoken and written (mandatory) - Excellent listening and written/oral communication skills in Portuguese (mandatory) - Highly empathetic and friendly - Excellent listening and written/oral communication skills in supported languages - Excellent telephone, computer/keyboard skills - A motivated and enthusiastic personality - Self-organized, planning and prioritization skills - Attention to detail Bonus Skills - Customer care experience - Written communication support experience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Sunday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - 3 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AIR/ENPT/LX/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English Portuguese English/Portuguese Hospitality & Tourism Advisor - Porto Fri, 28 Apr 2017 23:00:05 CEST 60544 http://www.europelanguagejobs.com/jobs/customer-service/englishportuguese-hospitality-tourism-advisor-porto-60544.html Sitel Portugal (not set) Porto Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client We are currently recruiting an English/Portuguese speaker to perform the role of Advisor to one of the best social networking services, which connects people to unique tourism experiences. We are seeking people with a passion for tourism, willing to help every customer to feel at home away from home. Primary Responsibilities Based in our office in Porto, the Advisor will be integrated into a team that provides support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. - Provide friendly and efficient service to the Portuguese-speaking community - Be the first point of contact to handle and resolve customer complaints - Respond professionally to inbound phone calls and emails, including urgent situations - Identify and escalate issues appropriately - Compose thoughtful and accurate messages or customize prepared responses to customer emails - Research information and troubleshoot problems using available resources - Arbitrate in situations between users - Monitor and control numerous concurrent tasks in tandem - Proactively and independently work to meet targets and goals What are we looking for? Requirements - Excellent English skills both spoken and written (mandatory) - Excellent listening and written/oral communication skills in Portuguese (mandatory) - Highly empathetic and friendly - Excellent listening and written/oral communication skills in supported languages - Excellent telephone, computer/keyboard skills - A motivated and enthusiastic personality - Self-organized, planning and prioritization skills - Attention to detail Bonus Skills - Customer care experience - Written communication support experience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Sunday) - Great office location in Porto - Help in finding accommodation in Porto - 22 vacation days per annum - 3 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: AIR/ENPT/PO/ELJ. Permanent Full-time Customer Service Location/Portugal/Porto Language/English Portuguese Ecolab – Spanish/English IT Helpdesk - Lisbon Fri, 28 Apr 2017 23:00:05 CEST 60561 http://www.europelanguagejobs.com/jobs/customer-service/ecolab-spanishenglish-it-helpdesk-lisbon-60561.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client Our client is a multinational company whose core business focuses on safety, protection, cleaning and facility care within several industries such as healthcare, food, and water treatment. Primary Responsibilities Based in Lisbon, we are now recruiting a Service Desk Analyst to perform inbound support to the Spanish market by phone, web form, email, and chat. In a service desk environment, the Analyst will deal with: - Database issues - Hardware and software support (access, login/password reset, errors and installation procedures) - Network (new users, resetting users and access control) and troubleshooting - Answer service desk tickets to authorized users will diagnose and resolve requests and review daily information on systems status What are we looking for? Requirements - Spanish native speaker (mandatory) - Strong English skills both spoken and written - Familiarity with web browsers and VPN issues - Experience with Windows based applications - Excellent communication skills Bonus Skills - Technical certificates or bachelor degree in Information Technology will be a plus - Customer care experience - Helpdesk, service desk or troubleshooting experience - Email and chat support experience At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Friday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - Up to 4 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: EC/SP/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/Spanish English Ecolab – German/English IT Helpdesk - Lisbon Fri, 28 Apr 2017 23:00:05 CEST 60572 http://www.europelanguagejobs.com/jobs/customer-service/ecolab-germanenglish-it-helpdesk-lisbon-60572.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client Our client is a multinational company whose core business focuses on safety, protection, cleaning and facility care within several industries such as healthcare, food, and water treatment. Primary Responsibilities Based in Lisbon, we are now recruiting a Service Desk Analyst to perform inbound support to the German market by phone, web form, email, and chat. In a service desk environment, the Analyst will deal with: - Database issues - Hardware and software support (access, login/password reset, errors and installation procedures) - Network (new users, resetting users and access control) and troubleshooting - Answering service desk tickets to authorized users in order to diagnose/resolve requests and review daily information on system’s status What are we looking for? Requirements - German native speaker (mandatory) - Strong English skills both spoken and written - Familiarity with web browsers and VPN issues - Experience with Windows based applications - Excellent communication skills Bonus Skills - Technical certificates or bachelor degree in Information Technology - Customer care experience - Helpdesk, service desk or troubleshooting experience - Email and chat support experience Our Offer At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Permanency bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time 8h/day (Monday to Friday) - Great office location in Lisbon - Help in finding accommodation in Lisbon - 22 vacation days per annum - Up to 4 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: EC/DE/ELJ. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English German Asistencia técnica en Castellano, Área informática - Lisbon Fri, 28 Apr 2017 23:00:05 CEST 60582 http://www.europelanguagejobs.com/jobs/customer-service/asistencia-tecnica-en-castellano-area-informatica-lisbon-60582.html Sitel Portugal (not set) Lisbon Portugal Anúncio: Sobre nosotros Sitel es una Multinacional líder en el sector del Customer Service Management, ubicada en Portugal desde hace 20 años y con un equipo de 1200 colaboradores. Portugal es, sin duda, uno de los mejores lugares para trabajar, donde el sector del Contact Center ha experimentado un mayor crecimiento en los últimos años. Nuestra empresa cuenta con unas instalaciones de primer nivel y excelentes resultados con un nivel de calidad que alcanza los máximos estándares exigidos. Estamos estratégicamente posicionados en la región de EMEA (Europa, Oriente Medio y África) y también en Brasil, donde crecemos de una manera más sólida. Descripción del cargo Actualmente estamos buscando para el mercado español agentes especializados en soporte técnico telefónico para ofrecer servicio a una importante Multinacional del sector Informático asociada a Sitel. Las personas seleccionadas se encargarán de la resolución y seguimiento de incidencias técnicas que se originan en impresoras de tecnología Láser. Se trata de una posición que requiere sólidos conocimientos técnicos en informática. Además, es necesario disponer de habilidades comunicativas y alta resistencia a situaciones de stress. - Lengua castellana Nativa (Eliminatorio) - Sólidos conocimientos de inglés (la entrevista tendrá una prueba oral de inglés) - Conocimientos técnicos en Tecnologías y Informática (eliminatorio) - Ser un excelente comunicador - Trabajo en equipo - Experiencia en Contact Center, Helpdesk Asistencia Técnica (preferencial) - Experiencia en atención al cliente y experiencia en el trato de clientes más dificultosos Pré-visualização do anuncio (não partilhe este link). Asistencia técnica en Castellano, Área informática (M/F) Lisboa, Portugal Empresa: Sitel Portugal Tipo: Tempo Inteiro Data: 20-2-2017 Zona mais emprego Lisboa Categoria mais emprego Call Center / Help Desk Referencia # 3673950 Ver mais Ofertas Receber Alerta por Email Enviar Oferta a um Amigo Comunicar Problema / Queixa Anúncio: Sobre nosotros Sitel es una Multinacional líder en el sector del Customer Service Management, ubicada en Portugal desde hace 20 años y con un equipo de 1200 colaboradores. Portugal es, sin duda, uno de los mejores lugares para trabajar, donde el sector del Contact Center ha experimentado un mayor crecimiento en los últimos años. Nuestra empresa cuenta con unas instalaciones de primer nivel y excelentes resultados con un nivel de calidad que alcanza los máximos estándares exigidos. Estamos estratégicamente posicionados en la región de EMEA (Europa, Oriente Medio y África) y también en Brasil, donde crecemos de una manera más sólida. Descripción del cargo Actualmente estamos buscando para el mercado español agentes especializados en soporte técnico telefónico para ofrecer servicio a una importante Multinacional del sector Informático asociada a Sitel. Las personas seleccionadas se encargarán de la resolución y seguimiento de incidencias técnicas que se originan en impresoras de tecnología Láser. Se trata de una posición que requiere sólidos conocimientos técnicos en informática. Además, es necesario disponer de habilidades comunicativas y alta resistencia a situaciones de stress. Requisitos - Lengua castellana Nativa (Eliminatorio) - Sólidos conocimientos de inglés (la entrevista tendrá una prueba oral de inglés) - Conocimientos técnicos en Tecnologías y Informática (eliminatorio) - Ser un excelente comunicador - Trabajo en equipo - Experiencia en Contact Center, Helpdesk Asistencia Técnica (preferencial) - Experiencia en atención al cliente y experiencia en el trato de clientes más dificultosos Salario - Jornada Completa - 8h/día, entre las 7:30am hasta la 17.00h, de Lunes a Viernes - Salario base (x14 meses) + Tarifa de alimentación + Bono productividad mensual (A partir del 3r mes) - Sitel proporciona un seguro de salud privado a todos los empleados, a partir de los 6 meses de trabajo - Oportunidad de carrera y buen ambiente de trabajo Local de trabajo: Lisboa, Cais do Sodré Permanent Full-time Customer Service Location/Portugal/Lisbon Language/Spanish Kundenbetreuer in Teilzeit (m/w), Barcelona Fri, 28 Apr 2017 23:00:05 CEST 65951 http://www.europelanguagejobs.com/jobs/customer-service/kundenbetreuer-in-teilzeit-mw-barcelona-65951.html people-s-place GmbH (not set) Barcelona Spain Unser Kunde ist ein renommiertes Reise-Unternehmen aus dem Bereich E-Commerce. Dank ihres großen Erfolges in den letzten Jahren haben sie mittlerweile über 100 Niederlassungen auf der ganzen Welt. Um das Kundenservice-Team in Barcelona zu erweitern, sucht unser Kunde derzeit einen deutschsprachigen Kundenbetreuer (m/w). Sind Sie kundenorientiert und suchen eine neue Chance in einem internationalen Unternehmen mit Sitz in Spanien? Dann haben wir genau das Richtige für Sie! Ihre Aufgaben sind:• Als Kundenbetreuer (m/f) ist Ihre Leidenschaft den Kunden unseres Klienten bei jeglichen Angelegenheiten zu helfen. Sie sind der/die erste Ansprechpartner/-in für Probleme des Kunden und ebenso die erste Gelegenheit, diese zu lösen.• Dabei zeigen Sie exzellenten Kundenservice am Telefon sowie per E-Mail• Sie kümmern sich um Reservierungen und generelle Fragen, sowie speziellere Anfragen, Beschwerden und Anliegen der Kunden• Sie nehmen aktiv an verschiedenen Projekten der Abteilung teilDie Stelle ist in Teilzeit (25h verteilt auf 5 Tage in der Woche), wobei Sie immer in der Spätschicht von 16:30 bis 21:30 arbeiten würden. Die Arbeitstage können von Montag bis Sonntag variieren. Unser Kunde garantiert Ihnen dabei zwei komplett freie Wochenenden im Monat!Am Anfang stellt unser Kunde Ihnen ein vierwöchiges, bezahltes Kundenbetreuer-Training zur Verfügung.• Sie sprechen und schreiben fließend Deutsch (C2) und Englisch (C1)• Sie zeigen exzellenten Kundenservice• Sehr gute Kommunikations- und Problemlösungskompetenz, sowie Eigeninitiative und Verantwortungsbewusstsein zeichnen Sie aus• Sie helfen Kunden leidenschaftlich gern• Sie sind flexibel bezüglich Ihres Arbeitsplanes (Montag – Sonntag)• Internationale, aufgeschlossene Arbeitsumgebung mit Karriereentwicklungsmöglichkeiten und tollen Kollegen• Sie bekommen ein attraktives Gehalt, welches sich nach bestimmten Zeiten erhöht• Dazu kommt ein vierteljährlicher Bonus Plan sowie Sprachen-Boni• 24 Urlaubstage• 4 Wochen bezahltes Kundenbetreuer-Training in Vollzeit Permanent Partial - Evening shift Customer Service Location/Spain/Barcelona Language/English German Claims Consultant (German) Fri, 28 Apr 2017 23:00:05 CEST 65953 http://www.europelanguagejobs.com/jobs/customer-service/claims-consultant-german-65953.html Blu Selection (not set) Barcelona Spain Job DescriptionInternational expert insurance Company, offering broking, consulting and risk management services, serving more than 10 million clients over the world. After a successful implementation of their office in Barcelona, they are now looking to grow their team and are currently recruiting several German speaking candidates as Claims Consultant.In this role, you will combine customer service and back office duties. We are looking for strong communicator and problem solver, along with solid organisation and administration capabilities. In this role, you are in charge of the full Claims Handling and Processing on the German market:- Collection of information, request of documentation and validation of documents- Evaluation of claims for validation or cancellation- Processing of Claims and communication between all parties involved, during the full process- Follow up with clients, provide them with necessary information about claims and other services and products of the company- Respond to customer queries accurately and professionally and ensure an efficient professional response is given- Process Claims in accordance to the company standard and policies and always ensure that a high level of customer service is provided- Update and follow up of information in the company internal system- Keep your knowledge up to date about the market and services of the company- Ad-projects and analysisThe Profile- German native level + fluent in English + knowledge of Spanish- 1 year of experience in Customer Service or Administrative function- Ideally previous experience in the insurance or banking industry- Excellent oral and written communication skills- Strong organisation, prioritization and analytical skills- Service and quality oriented- Dynamic, team player and positive personality- Willingness to learn, flexible and fast adaption skills- Stable, professional and committed in your work (it is not a 6-month job!)The Offer- A professional and international work environment- A company with high quality standard- A job which requires analysis, commitment and providing learning opportunities- Good working atmosphere, team oriented- An attractive salary 22.000€ gross/year - Permanent contract- Schedule: from Monday to Friday from 9 am to 6 pm- Start date: ASAP- Training provided, fully paid Reference: CCG01 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English German IT Support Specialist (French+German) Fri, 28 Apr 2017 23:00:05 CEST 65954 http://www.europelanguagejobs.com/jobs/Technical-Support/it-support-specialist-frenchgerman-65954.html Blu Selection Ulm Baden-Wurttemberg Germany Job DescriptionFor one of our client, an international IT company, based in the South of Germany we are currently recruiting for a French and German speaking IT Support Specialist.The Job- First point of contact in giving customer support to existing B2B clients- Answering any queries related to the business platform via phone and email- Writing reports and analyzing incoming queries and trying to solve them on your own- Creating effort analysis for client requests in close cooperation with the developer and IT infrastructure team- Creation of new offers for the client and management of signed contracts for additional services to the existing productsThe Profile- Excellent level of French + German + English language (spoken and written)- Min. 1 year of experience in customer service/technical support on the phone- Team and customer oriented, able to work autonomous and in a team, excellent organization skills, problem solver, pro-active, dynamic and motivated- Very strong knowledge in MS Office (Excel and Outlook)The Offer - Salary based on level of experience (30.000 € – 35.000 € gross/year) + additional benefits - Career opportunities: workshops and training to develop your career- Working in a young and dynamic company which is constantly growing- International and multicultural environment- Shift work from Monday to Friday 7:00 AM to 6 PM (rotative)- Team building events and free beverages- Support in finding a flat in the city- Start date: to be confirmed Reference: TGS01 30.000 € - 36.000 € gross / year Permanent Full-time Technical Support Location/Germany/Baden-Wurttemberg Language/French German Customer Service Representative (m/f) Croatian, Lille Fri, 28 Apr 2017 23:00:05 CEST 65964 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-mf-croatian-lille-65964.html people-s-place GmbH Lille France Our client is a well-known company operating in the field of e-commerce. Thanks to their great success in the last years, they now have over 100 offices all around the world. To extend the Customer Service Team in Lille, our client is currently looking for a Croatian-speaking Customer Service Representative (m/f). Are you customer-orientated and looking for a new opportunity in an international company based in Lille? Then we have just the right opportunity for you! Your Responsibilities:• As a Customer Service Representative (m/f) your passion is to help the customers of our client. You will act as the first point of contact for problems and you will be the first opportunity to solve them.• In doing so you show excellent customer service via phone and e-mail• You handle reservations and questions, as well as special requests, complaints and other inquiries• You actively participate in various projects within the department• You liase between different parties of customers• You represent our customer’s corporate identityThis is a full-time (35 h/week) position in scheduled shifts.• Fluency in Croatian (C2) and English (C1)• You are customer-oriented and passionate about helping customers• You have good communication and problem solving skills• You are proactive and responsible• You have to be available to work full-time (35 h/week) and be flexible in your work schedule• You need a valid work-permit for France• International working environment with career advancement opportunities and great colleagues• An attractive salary (that will increase after certain times) plus bonuses for shift work• Quarterly bonus plan• 4 weeks paid training in full-time• Free meals Permanent Full-time Customer Service Location/France/ Language/English Croatian Account Executive Team Leader (Danish) Fri, 28 Apr 2017 23:00:05 CEST 65965 http://www.europelanguagejobs.com/jobs/sales-marketing/account-executive-team-leader-danish-65965.html Blu Selection (not set) Barcelona Spain Job DescriptionDo you have experience in leading sales teams? Are you a positive and enthusiastic person, ready to go the extra mile? Then this position is for you: The Company For one of our clients, a successful and young American company which is specialized in cloud software, web-based products, operating systems and desktop and mobile applications, we are currently recruiting a Danish Team Leader for their brand-new offices in Barcelona. The Job As part of the sales team, you will be in charge of the operational management of a account executive team of approx. 50 sales representatives. Your main tasks will be to: - Development, supervision, training and evaluation of the workflow of your team- Monitoring budget and achieving the sales target of the team and the individuals- Being involved in KPI’s planning and follow-up- Leading and motivating your team and increasing its productivity- Generating action plans to enhance performance and productivity of underperforming personnel- Support in interviewing candidates and hiring successful candidatesThe Profile The ideal candidate has previous experience in managing a sales team in a contact centre environment and an excellent level in English. - Excellent level in English and Danish- Speaking Spanish is considered as a big plus- Min. 3-5 years of experience as team leader or supervisor of a sales team- Previous experience in workforce management, strategic planning and performance management- Strong analytical skills, good knowledge of Excel- Excellent communication skills, both oral and written- Customer orientation and a high level of empathyThe Offer - The opportunity to be part of a market leading company in the digital industry- A stable position within an open minded and employee oriented working environment- Career development opportunities- Training courses, soft skills coaching and product training- Possibility to achieve certifications for advertising tools- Monday to Friday: 9 AM to 6 PM (no weekends)- Salary: up to 28,000.00 € gross/year- Long-term contract- 3 weeks of intense product and sales training- Relocation package provided- Start date: 1st of June Reference: GTL03 24.000 € - 30.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English Danish Advertising Specialist (Danish) Fri, 28 Apr 2017 23:00:05 CEST 65973 http://www.europelanguagejobs.com/jobs/Media-Sales/advertising-specialist-danish-65973.html Blu Selection (not set) Barcelona Spain Job DescriptionDo you have solid experience with Google AdWords? Are you a positive and enthusiastic person who managed and developed accounts before? Then this position is for you: The CompanyFor one of our clients, a successful and well-known American company which is specialized in cloud software, web-based products, operating systems and desktop and mobile applications, we are currently recruiting a Danish speaking Advertising Specialist for their brand-new offices in Barcelona.The Job As part of the sales team, you will be building, managing and running AdWordscampaigns for Nordic companies. Your main tasks will be to:- Run, develop and optimize Google AdWords campaigns- Acquiring new clients from qualified leads- Budget negotiation with clients and trying to upsell if potential is there- Provide professional and friendly client support via phone and email- Identify sales opportunities and discuss the need of the customers- Ensure quality and professional service- Ensure high level of customer satisfaction- Improve profit marginsThe Profile The ideal candidate has passion for sales and the digital sector and has a solid background with Google AdWords. - Native level of Danish and excellent command of English- Min. 2 years of experience in advertising sales- Solid working knowledge about Google AdWords- Strong ability to identify customer needs, excellent listening and qualifying skills- Knowledge of cross-selling and up-selling techniques- Curious and eager to learn- Ability to speak with a diverse business audience- Strong team player, flexible and friendly attitude - Interest / Affinity in the Digital Media industry The Offer - The opportunity to be part of a market leading company in the digital industry- A stable position within an open minded and employee oriented working environment- Career development opportunities- Training courses, soft skills coaching and product training- Possibility to achieve certifications for advertising tools- Monday to Friday: 9 AM to 6 PM (no weekends)- Salary: up to 25,000.00 € gross/year + commission of 20% of annual salary- Long-term contract- 3 weeks of intense product and sales training- Relocation package provided- Start date: 1st of June Reference: TGC02 24.000 € - 30.000 € gross / year Permanent Full-time Media Sales Location/Spain/Barcelona Language/English Danish Fachmann/ -frau für Logistik/ Supply Chain (m/w) Fri, 28 Apr 2017 23:00:05 CEST 65975 http://www.europelanguagejobs.com/jobs/logistics/fachmann-frau-fuer-logistik-supply-chain-mw-65975.html people-s-place GmbH Maastricht Limburg Netherlands Es gibt kaum jemanden, der unseren Auftraggeber nicht kennt. Bei unserem Kunden handelt es sich um einen international führenden Automobilkonzern. Die hochwertigen Autos sind weltweit bekannt und beliebt. Genau wie die Automarke steht auch der Kundenservice unseres Auftraggebers für Faszination, Perfektion, Verantwortung & Qualität. Und genau für den Bereich Kundenservice suchen wir für unseren Auftraggeber eine/-n ambitionierte/-n Fachfrau/-mann (m/w) für die Bereiche Logistik / Supply Chain Management für das Kundenbetreuungszentrum am Standort Maastricht. Ihre Aufgaben sind:• Überwachung und Regelung des Warenflusses der Engpass-Teile in Zusammenarbeit mit Lieferanten, sowie Kundenmanagement und die Auswahl verschiedener Life Cycles• Mitarbeit in der Engpassprävention sowie Unterstützung des Betriebs und des Planungsausschusses• Übernahme einer Key-Account-Funktion für einen oder mehrere Märkte• Koordinierung der Lieferarten und Termine mit Lieferanten und Partnern• Lieferantenmanagement• Sicherstellen der vollständigen, korrekten Nutzung der verfügbaren Ressourcen und Dokumentation aller geschäftsbezogenen Aktivitäten und Fragestellungen.• Bearbeitung von Sonderfällen, Auftragsverwaltung & proaktive Fallbearbeitung für Engpassteile unter Berücksichtigung aller relevanten Anforderungen• Planen, Entwickeln und Ausführen von Lieferantenschulungen für Critical Parts• Direkte Kommunikation mit dem Einzelhandel in Bezug auf Engpassanforderungen, Eskalationen und Fast Lane• Sie verfügen über eine kaufmännische oder technische Berufsausbildung oder über ein abgeschlossenes Studium z.B. in BWL und bringen idealerweise schon erste Berufserfahrung in einer serviceorientierten Tätigkeit mit• Sie verfügen über ausgezeichnete Kommunikationsfähigkeiten, idealerweise im B2B-Umfeld• Sie sprechen exzellent Deutsch und fließend Englisch• Sie bringen Erfahrung in der Kundenbetreuung und im Bereich Problemlösungen/Geschäftsprozesse mit• Sie haben eine Affinität zur Automobilindustrie oder Sie sind generell technisch affin• Kenntnisse im Bereich Supply Chain Management vorteilhaft• Sie bringen die Fähigkeit die Beziehung zwischen internen und externen Prozesse zu verstehen mit• Sie haben die Fähigkeit, Wechselwirkungen zwischen Angebot und Nachfrage in der Logistikkette zu verstehen• Sie treten als "Markenbotschafter" auf• Sie bringen sehr gute Computerkenntnisse (MS Windows Office) mitArbeitszeiten• 40 Stunden pro Woche von Montag bis Freitag;EinarbeitungZu Beginn Ihrer Tätigkeit werden Sie ausgiebig auf höchstem Niveau geschult und eingelernt. Unser Auftraggeber legt höchsten Wert auf Sorgfalt und Präzision. Aus diesem Grund werden die Mitarbeiter bestmöglich auf ihre neue Herausforderung vorbereitet. Zufriedenheit der Mitarbeiter und persönliche Entfaltung stehen an oberster Stelle in diesem Unternehmen. Weiterentwicklungsmöglichkeiten werden angeboten.Unser Kunde bietet Ihnen• Sicheren Arbeitsplatz in einem renommierten Unternehmen• Fixgehalt zzgl. Boni wie Urlaubsgeld und eine leistungsorientierte Sonderzahlung• Umfangreiches Umzugspaket bestehend aus 6 Wochen Unterkunft in einem schönen und möblierten Apartment, Übernahme der Kosten für Ihre Anreise zum Arbeitsantritt, Maklergebühren und Kosten für ein Umzugsunternehmen (wenn nötig). Darüber hinaus erhalten Sie zusätzlich noch eine finanzielle Unterstützung für Ihre Grundausstattung in der neuen Wohnung für Bewerber, die weiter als 50 km von Maastricht entfernt wohnen und die sich bereit erklären im Umkreis von 20 km vom Unternehmen eine Wohnung zu suchen• „Transportationplan“ (Zuschuss vom Unternehmen zur täglichen Anreise zur Arbeit)• Ein hervorragendes Arbeitsklima• Ergonomisches Arbeitsumfeld Permanent Full-time Logistics Location/Netherlands/Limburg Language/English German Recuiter German and English speaking - Lisbon Fri, 28 Apr 2017 23:00:05 CEST 65979 http://www.europelanguagejobs.com/jobs/human-resources/recuiter-german-and-english-speaking-lisbon-65979.html Job-Forum24 Lisbon Portugal For our client, a worldwide leader in outsourcing field, we are recruiting 1 German speaking Recruiter with a previous experience in CS area.Do not miss this great opportunity to join an International Team of recruiters based in the beautiful portuguese city of Lisbon.Responsabilities and tasks:Making preselection calls,Writing Job advertisements,Studying the International market in order to find new sources,Managing the selection process,Analizing CVs,Presenting the shortlisted candidates to the managers German language (native level) is requiredExcellent English skills are requiredDegree level qualification in Human Resources or a similar fieldHigh communication skillsAbility to work on target Relocation package,Reimbursement for travel costsA return airline ticket per year,Free subsidized shared accommodation - living costs paid by the companyInteresting salaryLunch allowanceFree language courses  Permanent Full-time Human Resources Location/Portugal/ Language/English German Inside Sales Executive (dutch/french/italian) Fri, 28 Apr 2017 23:00:05 CEST 65981 http://www.europelanguagejobs.com/jobs/sales-marketing/inside-sales-executive-dutchfrenchitalian-65981.html Blu Selection (not set) Cádiz Spain Do you have hospitality and sales background? Are you interested in identifying potential leads in the Dutch, French or Italian market? Then this is your position:The CompanyThe company is an American online booking company with clients in 12 different countries all over Europe and South America. They offer a rewarding and multicultural work environment, while offering career opportunities. For their team in Barcelona, they are currently recruiting for Inside Sales Representatives Dutch, French or Italian speaker. The JobIn this role, you will hold various responsibilities:- Identification and qualification of potential clients- Advice existing clients about product range offered by the company and set up suitable business model - Cross-sell products to existing clients- Handling inbound and outbound calls- B2B relationship development - High quality documentation of call history and interviews in CRM system The Profile-  Native level of Dutch, French or Italian and an excellent command in English-  Speaking Spanish is a big plus-  Min. 2 years of experience in B2B or B2C Sales-  Experience in the hospitality or restaurant branch-  Sales experience in e-commerce sector preferred-  Initiative-taker, self-starter and open minded-  Target and goal oriented-  Quality-minded-  Willing to work in an open environment-  Strong team spirit and excellent communication skills-  Motivated and positive mindset-  Experience with Salesforce and good user level of Excel The Offer-  A young and dynamic work environment-  Real career opportunities-    Being part of a constantly growing company-  Working in a multicultural and open minded environment-  Salary in-line with market conditions -  Table soccer, table tennis and billiard spot-  Free tea and coffee-  Permanent contract -  Discount on gym and medical insurance -  Flexible retribution plan-  24 days of holiday per year-  Starting date: asap 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Cádiz Language/French Italian Dutch Dutch Agent for airline company - Lisbon, Portugal (M/F) Fri, 28 Apr 2017 23:00:05 CEST 65990 http://www.europelanguagejobs.com/jobs/agent/dutch-agent-for-airline-company-lisbon-portugal-mf-65990.html arvato Lisbon Lisbon Lisbon Portugal Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then start working with us!For our business in LISBON, PORTUGAL we are currently, looking for a Customer Service Representative for one of the world’s leading airlines, which flies to over 110 destinations. The Customer Service Representative is responsible to provide customer service to our Dutch customers. The CSR will be able to solve client’s issues like:- Special services conditions;- Arrival and Departures information;- Booking flight tickets or arrange changes;- Refund calculations;- Billing issues between others.About us:We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.5 reason to Join us• Start an International career;• You`ll be joining an Award winning team;• Possibility to work with prestigious brands;• Be part of an Innovative and forward thinking company;• Lisbon is a great place to live and work.Your responsibilities• Respond to customer inquiries regarding service and product related inquiries• Inform customer about specific products, services, policies and processes• Troubleshoot and resolves customer issues• Promote relevant customer productsYour profile• Passion to service end-customers (B2C)• Excellent communication skills & high focus on customer satisfaction• Native language skills in Dutch (verbal, reading, writing) + good in English (verbal, reading, writing)• Customer service-orientated and a high focus on customer satisfactionYour experience & skills• First work experience in Service Centre or similar business• Knowledge and experience in the airline industry.• Strong administration and organization skills• Keen eye for detail to ensure high accuracy• Very good PC skillsOur offer• Excellent reputation as responsible employer with presence in Portugal for more than 50 years• Reimbursement of your initial flight• Permanency bonus• 3 months paid accommodation.• Accommodation support• Modern working environment at an attractive location in Lisbon with good public transport connection• A welcoming and inclusive environment• A team ready to help you develop and grow• A multinational environment, different nationalities and cultures to work every day• Competitive salary & bonus system• Health Protection• And more…..  Temporary Full-time Agent Location/Portugal/Lisbon Language/English Dutch Dutch Operations Manager for Airline Industry- Lisbon(M/F) Fri, 28 Apr 2017 23:00:05 CEST 65991 http://www.europelanguagejobs.com/jobs/operations-manager/dutch-operations-manager-for-airline-industry-lisbonmf-65991.html arvato Lisbon Lisbon Lisbon Portugal About us:We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.5 reason to join us:• Start an International career;• You’ll be joining an Award winning team;• Possibility to work with prestigious brands;• Be part of an Innovative and forward thinking company;• Lisbon is a great place to live and work.Our client:One of the world’s leading airlines, which flies to over 110 destinations.For our business in LISBON, PORTUGAL we are currently looking for an Operations Manager.Your responsibilities:Evaluating daily key performance indicators and developing improvement needs Your experience & skills:- Bachelors/College Degree in any relevant field- Work experience in contact center- work experience in team management, ability to motivate and coach team members- Airline industry experience is a plus- Very good PC skills - proficiency in the use of Microsoft office- Very good analytical skills, productivity / service reports- Native language skills in Dutch (verbal, written) + solid English (verbal, written)- Excellent Communication Skills, both Verbal and WrittenOur offer:- Excellent reputation as responsible employer with presence in Portugal since 50 years- Modern working environment at an attractive location in Lisbon with good public transport connection- Competitive salary- A welcoming and inclusive environment- Development opportunities  To negotiate Full-time Operations Manager Location/Portugal/Lisbon Language/English Dutch Dutch Team manager for Airline Company - Lisbon, PT (M/F) Fri, 28 Apr 2017 23:00:05 CEST 65992 http://www.europelanguagejobs.com/jobs/team-leader-manager/dutch-team-manager-for-airline-company-lisbon-pt-mf-65992.html arvato Lisbon Lisbon Lisbon Portugal Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then start working with us!For our business in LISBON, PORTUGAL we are currently looking for a Team Manager (male/ female). The Team Manager is responsible for his Team to achieve the performance targets and quality standards of the company, developing effective measures of supervision and training regarding the development of the agents, ensuring optimal compliance with trade agreements and performing the necessary administrative and customer service tasks for one of the world’s leading airlines, which flies to over 110 destinations.About us:We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.5 reason to Join us• Start an International career;• You`ll be joining an Award winning team;• Possibility to work with prestigious brands;• Be part of an Innovative and forward thinking company;• Lisbon is a great place to live and work. Your profile• Passion to service end-customers (B2C)• Excellent communication skills & high focus on customer satisfaction• Native language skills in Dutch (verbal, reading, writing) + good in English (verbal, reading, writing)Your experience & skills• Work experience in team management, ability to motivate and coach team members• Knowledge and experience in service center for airline companies• Strong administration and organization skills• Very good analytical skills, productivity / service reports• Very good PC skills - proficiency in the use of Microsoft Office Our offer• Excellent reputation as responsible employer with presence in Portugal for more than 50 years• Modern working environment at an attractive location in Lisbon with good public transport connection• A welcoming and inclusive environment• A team ready to help you develop and grow• A multinational environment, different nationalities and cultures to work every day To negotiate Full-time Team Leader / Manager Location/Portugal/Lisbon Language/English Dutch Dutch Technical Support Gaming Ubisoft - Lisbon, Portugal Fri, 28 Apr 2017 23:00:05 CEST 65993 http://www.europelanguagejobs.com/jobs/agent/dutch-technical-support-gaming-ubisoft-lisbon-portugal-65993.html Ubisoft Lisbon Lisbon Portugal About us:We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.Our client:Ubisoft Entertainment SA is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Just Dance, Tom Clancy’s video game series, Rayman, Far Cry and Watch Dogs. The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all platforms, including consoles, mobile phones, tablets and PCs. In the business of heroes Ubisoft is serious about fun!Responsibilities:To consistently provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native or near-native language by webmail.To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products.To consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to Ubisoft.Profile:Be native or near-native speakers in Dutch, C1/C2 level in CERFFeel passionate about the gaming industry and be an active gamerShow strong logical thinking, good communication and team playerHave consumer oriented mind-set and willingness to provide the best serviceHave strong technical knowledgeSpeak fluent English for training and coordination purposesTechnical support experience is greatly appreciated5 reason to join us:Start an International career;You’ll be joining an Award winning team;Possibility to work with prestigious brands;Be part of an Innovative and forward thinking company;Lisbon is a great place to live and work. Temporary Full-time Agent Location/Portugal/Lisbon Language/English Dutch Customer Service Representative Dutch Fri, 28 Apr 2017 23:00:04 CEST 4357 http://www.europelanguagejobs.com/jobs/agent/customer_service_representative_dutch-4357.html Careersineurope.eu Sofia Sofia Bulgaria Please consider the salary being highly competitive and above average as compared to local costs of living. This will offer a higher living standard then in more well known (western) European locations.... We are currently assisting multiple clients with recruitment for their multilingual customer service & helpdesk jobs in Sofia, Bulgaria. Our clients are seeking Dutch, French, German, Norwegian, Swedish, Danish, Finnish and other native language Customer Service agents to service customers of several companies that outsourced customer care jobs to them. If you're for example a recent graduate, looking to travel and gain valuable and good level international experience within a multilingual team, this could be the job for you. Mentality, character and attitude are more important then relevant job experience and the employer will take good care of you. Below a general overview of requirements and benefits for these jobs in Bulgaria / Sofia: Overview of benefits & job conditions: Hire takes place "from distance" after extensive phone- and possibly Skype/video interviews The team you will work in will be chosen in cooperation Training period is provided Accomodation is provided rent free or arranged on your behalf Remuneration of (part of) the flight ticket. Return flight remunerated after working a while Medical insurance could be possible after several months of work Permanent contract, 6 months probation period, 1 month notice period for the employee Full- and parttime work both possible Sofia is considered the "cheapest" city for expats in Europe To have the same life standard with 900,- euro in Sofia you would need approximately: - 2200,- euro in Dublin, Ireland - 2150,- euro in Amsterdam, Holland - 1650,- euro in Berlin, Germany - 2350,- euro in Stockholm, Sweden - 1250,- euro in Prague, Czech Republic You can make your own comparison and get more details, here: www.numbeo.com or www.expatistan.com You are willing to work fulltime (parttime possible) and are open to irregular work hours You are a business fluent in, or native speaker of, Dutch or German You are fluent in English You are customer friendly, have a good voice and some experience in a customer oriented role You have in interest in providing support, inbound or outbound (commercial) customer care, do sales or provide technical / ICT assistance (multiple possibilities) You are punctual, self motivated, friendly, communicative and pragmaticYou will be provided with accomodation or very good help in finding private housing on short notice. Your flight ticket will be reimbursed. Furthermore you will receive several additonal benefits (could be meal vouchers, healthcare insurance, public transport tickets et cetera). The net salary will in all cases provide for an excellent standard of living in Sofia! Please keep in mind the average salary in Bulgaria is approx. 350,- (net, in euro's). You will receive at least double, often 3x-4x, and interesting benefits as mentioned. Less than 18.000 € gross / year To negotiate Full-time Agent Location/Bulgaria/Sofia Language/English Dutch German Customer Support Representative Fri, 28 Apr 2017 23:00:04 CEST 4364 http://www.europelanguagejobs.com/jobs/contact-centre-director/german_customer_support_representative-4364.html Careersineurope.eu Sofiya Sofia Bulgaria Starter level applicants welcome! Company profile: Compared to countries like Ireland, Czech Republic or Malta, Bulgaria is still a relatively unknown but booming home to many outsourcing companies. There are numerous international companies offering multilingual call center and IT support jobs. Salaries seem lower then in other countries at first glance, but the local "purchasing power" with the common salary for call agents is better then in countries mentioned before. You can have a great living standard and wonderful international experience. What about skiing 10 km's from your work, or visiting lively Sunny Beach near Varna, in summer time? Contracts and employee benefits are all up to western European standards. We have several call center clients looking for French speakers, however we are specifically recruiting for 1 large account, a multinational end-user client in need of many French speaking customer service professionals over the next months. The Job: For one large account we have started recruiting French speakers with at least B2, preferably C1 level of French language skills. Next to that, English must be on a communicative, preferably professional level. Expected is at least mid level education and some customer oriented experience (retail, call center, restaurant business....), but most importantly good grasp of PC and internet and a customer friendly voice and attitude. Furthermore, shifts could include a afternoon/evening shift from 16.00h. to 23.00h. Which is actually quite attractive! If you meet the description and are available for at least one year, please respond and add your full CV in English and short motivation . We can further support you with information and housing in Sofiya!- Mid-level or higher educational background - You're flexible, customer oriented, friendly and can take on challenges - Fluency in French, at least B2 and willingness to improve - Good level of English (B1 or up) - Some customer focussed experience (retail, F&B, call center...) - Full time and long term availability (1+ year) - Willingness to work irregular shifts, if necessary This job is only open to EU/EEA citizens, not in need of a work permit for Bulgaria. Thanks for understanding.Salaries range from 700 - 1000,- euro's netto which compared to local costs of living is relatively (much!) better then in other countries, for life standard. Costes of living are roughly half of that in western European countries. For example, a city center apartment could cost 250,-. Furthermore, additional benefits can include transportation costs, free lunch, food vouchers for groceries (often enough for all shopping or eating out regularly), health insurance, regular parties and events, et cetera... To negotiate To negotiate Indifferent Contact Centre Director Location/Bulgaria/Sofia Language/English German German Customer Support Representative Fri, 28 Apr 2017 23:00:04 CEST 11390 http://www.europelanguagejobs.com/jobs/agent/german_customer_support_representative-11390.html Careersineurope.eu Sofia Bulgaria Starter level applicants welcome!Company profile:Compared to countries like Ireland, Czech Republic or Malta, Bulgaria is still a relatively unknown but booming home to many outsourcing companies. There are numerous international companies offering multilingual call center and IT support jobs. Salaries seem lower then in other countries at first glance, but the local "purchasing power" with the common salary for call agents is better then in countries mentioned before. You can have a great living standard and wonderful international experience. What about skiing 10 km's from your work, or visiting lively Sunny Beach near Varna, in summer time? Contracts and employee benefits are all up to western European standards.We have several call center clients looking for German speakers, however we are specifically recruiting for 1 large account, a multinational end-user client in need of many German speaking customer service professionals over the next months.The Job:For one large account we have started recruiting German speakers with at least B2, preferably C1 level of German language skills. Next to that, English must be on a communicative, preferably professional level. Expected is at least mid level education and some customer oriented experience (retail, call center, restaurant business....), but most importantly good grasp of PC and internet and a customer friendly voice and attitude.If you meet the description and are available for at least one year, please respond and add your full CV in English and short motivation . We can further support you with information and housing in Sofiya!- Mid-level or higher educational background- You're flexible, customer oriented, friendly and can take on challenges- Fluency in German, at least B2 and willingness to improve- Good level of English (B1 or up)- Some customer focussed experience (retail, F&B, call center...)- Full time and long term availability (1+ year)- Willingness to work irregular shifts, if necessaryThis job is only open to EU/EEA citizens, not in need of a work permit for Bulgaria. Thanks for understanding.Salaries range from 700 - 1000,- euro's netto which compared to local costs of living is relatively (much!) better then in other countries, for life standard. Costes of living are roughly half of that in western European countries. For example, a city center apartment could cost 250,-. Furthermore, additional benefits can include transportation costs, free lunch, food vouchers for groceries (often enough for all shopping or eating out regularly), health insurance, regular parties and events, et cetera... Less than 18.000 € gross / year Permanent Full-time Agent Location/Bulgaria/ Language/English German Customer Service in Sofia with French Fri, 28 Apr 2017 23:00:04 CEST 15619 http://www.europelanguagejobs.com/jobs/agent/customer_service_in_sofia_with_french-15619.html Careersineurope.eu Sofia Sofia Bulgaria A year abroad? We - CareersinBulgaria.eu - are currently assisting multiple clients with recruitment for their multilingual customer service & technical helpdesk jobs in Sofia, Bulgaria. Our clients are seeking French Customer Service agents to service customers of several companies that outsourced customer care jobs to them. If you are for example a recent graduate, looking to travel and gain valuable and good level international experience within a multilingual team, this could be the job for you. Mentality, character and attitude are more important than relevant job experience and the employer will take good care of you. Below a general overview of requirements and benefits for these jobs in Bulgaria / Sofia: Overview of benefits & job conditions: Hire takes place "from distance" after extensive phone- and possibly Skype/video interviews The team you will work in will be chosen in cooperation Availability minimum one year Training is provided Accomodation is provided rent free or arranged on your behalf through our BulgariaServicedesk.com Remuneration of (part of) the flight ticket. Medical insurance after six months Paid holidays (20) after 8 months Permanent contract, 6 months probation period, 1 month notice period for the employee Full- and parttime work both possible Included in our Information Package: Information Letter for Candidates & Cost of Living ComparisonYou are willing to work fulltime (parttime possible) and are open to irregular work hours You are a business fluent in, or native speaker of French You are fluent in English You are customer friendly, have a good voice and some experience in a customer oriented role You have in interest in providing support, inbound or outbound (commercial) customer care, do sales or provide technical / ICT assistance (multiple possibilities) You are punctual, self motivated, friendly, communicative and pragmatic Included in our Information Package: Information Letter for Candidates & Cost of Living ComparisonPlease consider the salary being highly competitive and above average as compared to local costs of living. This will offer a higher living standard then in more well known (western) European locations. You will be provided with accomodation (some companies) or very good help in finding private housing on short notice. Your flight ticket will be reimbursed. Furthermore you will receive several additonal benefits (could be meal vouchers, healthcare insurance, public transport tickets, discounts for shops, sports etc). The net salary will in all cases provide for an excellent standard of living in Sofia! Please keep in mind the average salary in Bulgaria is approx. 350,- (net, in euro's). You will receive at least double, often 3x-4x, and interesting benefits as mentioned. Sofia is the "cheapest" city for expats in Europe! To have the same life standard with 900,- euro in Sofia you would need approximately: - 2200,- euro in Dublin, Ireland - 2150,- euro in Amsterdam, Holland - 1650,- euro in Berlin, Germany - 2350,- euro in Stockholm, Sweden - 1250,- euro in Prague, Czech Republic Included in our Information Package: Information Letter for Candidates & Cost of Living Comparison Less than 18.000 € gross / year Permanent Full-time Agent Location/Bulgaria/Sofia Language/English French Inside Sales Representative POLISH Speaker Junior/Senior Fri, 28 Apr 2017 23:00:04 CEST 25314 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/inside-sales-representative-polish-speaker-junior-senior-25314.html WiPjobs Prague Prague Czech Republic · Managing assigned authorized partners / Mid-Market level strategic customers via telephone to detect potential business opportunities · Supporting partners on business development and tracking ongoing projects as an account manager · Managing pipeline, forecasting business and develop influential relationship with existing customers. · Chasing up-sell and cross sell opportunities. · Administrating CRM tools, portals and sharepoints. · Collaborating with country field managers and engaging resources to finalize opportunities.· University degree or High school with a previous first professional experience in sales · Interest in IT Business · Languages: at least upper-intermediate level of English and native Polish · Previous experience in IT environment and/or Sales or customer service experience is a plus · High level of communication skills (phone manners)· Competitive salary + attractive Bonus system · benefits · 20 Days of Holiday, plus additional holidays up to 5 days · Professional growth opportunities Less than 18.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Czech Republic/Prague Language/English Polish Deutschsprachige Kundenberatung - Arbeiten in Portugal Fri, 28 Apr 2017 23:00:04 CEST 44775 http://www.europelanguagejobs.com/jobs/agent/deutschsprachige-kundenberatung-arbeiten-in-portugal-44775.html Teleperformance Portugal Lisbon Lisbon Portugal Wir unterstützen Sie beim Umzug! Sind Sie ein Teamplayer? Zählen Sie die Fähigkeit zur Problemlösung und Empathie zu Ihren Stärken? Dann werden Sie Teil unseres Teams! Nutzen Sie die Chance zum Start einer Karriere im Ausland. Für Bewerber aus ganz Europa bieten wir unter anderem eine Unterkunft in einer Firmenwohnung, die Rückerstattung der Flugkosten nach Lissabon, einen jährlichen Flug in die Heimat, sowie vielseitige Unterstützung vor Ort. Wir unterstützen weltbekannte Unternehmen wie Facebook, Nintendo, ASOS oder Expedia. Ihre Aufgabe Ob online oder am Telefon werden Sie für unsere Kunden zum ersten Ansprechpartner. Es erwarten Sie vielfältige, abwechslungsreiche Aufgabenstellungen aus dem Bereich Kundenbetreuung. Abhängig vom Auftraggeber agieren Sie in unterschiedlichen Branchen und befassen Sich mit folgenden Themen: - Kundenberatung bei der Buchung von Dienstleistungen; - Unterstützung bei Anliegen zu Zahlungsvorgängen und Fragen zu Kundenaccounts; - Garantie eines hilfreichen und effektiven Service im Technical Support; - Professionelle Verwaltung von Anderungen, Anpassungen, Reklamationen sowie jeglichen anderen Kundenanliegen.- Hervorragende Deutschkenntnisse in Wort und Schrift; - Grundlegendes Verständnis der englischen Sprache; - Gute Computer- und Internetkenntnisse; - Ausgezeichnete Kommunikationsfähigkeit, Teamgeist und Empathie; - Zielorientiertes Arbeiten; - Flexibilität und Belastbarkeit; - Erfahrung in der telefonischen Kundenberatung / Call Center (bevorzugt).- Start einer internationalen Karriere in einem multikulturellen Umfeld; - Intensive Ausbildung und Einarbeitungsphase; - Langfristige Weiterbildungsmöglichkeiten; - Staatliche Krankenversicherung ab Vertragsunterschrift; - Private Krankenversicherung nach 6 Monaten Betriebszugehörigkeit; - Unterkunft in einer Teleperformance Wohnung in Lissabon; - Nachträgliche Flugkostenrückerstattung; - Kostenloser jährlicher Flug in die Heimat; - Kostenfreie Portugiesischsprachkurse, Wassersportaktivitäten, Soft-Trekking und vieles mehr für alle Interessenten. To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English German Inbound Technical Support - German Market (m/f) – Lisbon Fri, 28 Apr 2017 23:00:04 CEST 50883 http://www.europelanguagejobs.com/jobs/agent/inbound-technical-support-german-market-mf-lisbon-50883.html Sitel Portugal Lisbon Lisbon Portugal SITEL is a multinational Service Centre Outsourcing Provider Company, in Portugal for 20 years and now with a team of 1200 associates. We believe Portugal is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth. Top 5 Reasons to join us: 1. Start an international career; 2. Being involved in projects for worldwide brands; 3. Be part of a successful and growing company; 4. Meet people from all over the world; 5. Develop your language skills in an international environment. Summary of Primary Job Responsibilities: Our client is a multinational company whose core business focuses on Antivirus Solutions. Based in Lisbon, we are now recruiting Helpdesk Assistants to perform inbound support by phone, web form and email. In a contact center environment, the Assistants will deal with Database issues, Technical support (access, login/password reset, errors and installation procedures), Network and troubleshooting. Education - High School diploma - Technical certificates will be a plus Experience Target - Customer Care Experience - Help Desk, Service Desk or Troubleshooting experience - Email and chat support experience Knowledge/Skills/Abilities - German – Deutsch – Native Speaker (Eliminatory) - Strong English skills both spoken and written - Familiarity with web browsers and VPN issues - Experience with Windows based applications - Excellent Communication skills Salary - Base salary (x14 months) + Lunch fee + Monthly Performance Bonus + Private health insurance Other Information - Full-time – 8 hours per day - 7am and 4pm, from Monday to Friday - Workplace: Saldanha, Lisbon, Portugal - Training fully paid by SITEL and included in the work contract - Career opportunities and good work environment Less than 18.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German Dutch Inbound Technical Support for Antivirus Software Fri, 28 Apr 2017 23:00:04 CEST 50940 http://www.europelanguagejobs.com/jobs/agent/dutch-inbound-technical-support-for-antivirus-software-50940.html Sitel Portugal (not set) Lisbon Portugal We are Sitel. Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client The client is a global provider of antivirus software and internet security services. They are an online security company providing leading software and services to secure devices, data and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection. Your Role Located in our Lisbon office you will be integrated into a multicultural team providing inbound technical support to Dutch speaking business customers and home users. • Provide friendly and efficient service to the Dutch speaking community • Troubleshoot and resolve issues on customers computer environments by telephone, email and LogMeIn remote access. • Be the first point of contact to handle technical support and resolve customer complaints. • Respond professionally to inbound phone calls and emails, including urgent situations. • Research information and troubleshoot problems using available resources. • B2B & B2C support with selected English email support • Proactively and independently work to meet targets and goalsWhat we are looking for We are looking for full time IT or technical support professionals to join our team and provide support to the Dutch market. If you are fluent in Dutch, have a passion for IT/technology, are a good problem solver and have exceptional people skills, then we want you on the team. This team will be on the front lines working with our users every day to improve user experience. Requirements • Native level Dutch (C2 minimum) • Fluent level of English • Extensive IT knowledge and understanding (training or degree preferable) Bonus Skills • Passionate about IT & technology • Good troubleshooting skills and analytical thinking • Familiarity with web browsers and VPN issues • Experience with Windows based applications • Good communication skills • Patient & highly empathetic • Technical support or Help-desk experience (Preferable)At Sitel we believe our staff are our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: • Relocation package to Portugal • Competitive salary with a meal allowance and a monthly performance bonus • Central Lisbon office location (Saldanha) • Stable working hours (Monday – Friday 07:00 – 16:00) • Private health insurance (applicable after 6 months) and an English speaking Doctor on site • 22 vacation days per annum • Training fully paid by Sitel and included in the contract from day 1 • Start an international career • Support one of the largest providers of antivirus software in the world • Work in a multicultural environment • Further training available through SITEL’s online University • Career opportunities and a great working environment + much more... We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this job advertisement sums up your character and your ambitions, please submit your resume as soon as possible. Permanent Full-time Agent Location/Portugal/Lisbon Language/English Dutch Gaming Customer Support - Dutch- Sofia Fri, 28 Apr 2017 23:00:04 CEST 53712 http://www.europelanguagejobs.com/jobs/customer-service/gaming-customer-support-dutch-sofia-53712.html CareersinEurope (not set) Sofia Bulgaria Our client is active in the online gaming industry. The start up situation will allow an exciting breeding ground for adventurous and ambitious people to develop, take responsibility and grow with the company towards a higher level. If you are looking for an interesting and challenging job; if you would like to be part of a team of young and enthusiastic professionals who work in a friendly and informal environment and enjoy their job; if you would like to become part of a fascinating world, we have a proposal for you. Currently we are looking for Customer Support Representative to join us. What would you do? Providing high quality service and support our clients via Emails, phone and chats. Giving feedback to management. Being informed about all matters, connected with the job. Constantly improving the language and communicative skills you have. Please only apply if you hold an EU/ EEA passport/citizenship and are fluent in the language asked for. We would like you to have: At least 1 year of experience as a customer support representative, preferably in the online gaming or betting industry. Perfect Dutch – both written and spoken – on (near) native level. Proven ability in reaching targets. Ability to work under pressure. Good computer literacy. High communication skills, multitasking. Your personal profile: Result-oriented professional. Excellent time management. Enthusiastic and hardworking. A competitive salary with great benefits; Many attractive secondary benefits like health insurance from day 1, food vouchers and a great atmosphere; An open-minded management team that promotes innovation, personal development and professional growth through constant training and upgrading programs; The opportunity to work with the latest technologies; An exciting and innovative multinational business environment; Lots of Fun! Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Dutch Swedish Speaking CSO Fri, 28 Apr 2017 23:00:04 CEST 55292 http://www.europelanguagejobs.com/jobs/customer-service/swedish-speaking-cso-55292.html Spoton Connections (not set) Malta Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time. Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience. Requirements: · University degree · Fluent in both English and Swedish. Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills · Team player and customer oriented · Willingness to learn and expand horizons Permanent Full-time Customer Service Location/Malta/ Language/English Swedish Norwegian CSO Fri, 28 Apr 2017 23:00:04 CEST 55578 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-cso-55578.html Spoton Connections (not set) Malta CUSTOMER SUPPORT OFFICERS Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time. Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience. Requirements: · University degree · Fluent in both Norwegian and English. Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills · Team player and customer oriented · Willingness to learn and expand horizons Permanent Full-time Customer Service Location/Malta/ Language/English Norwegian German CSO Fri, 28 Apr 2017 23:00:04 CEST 55581 http://www.europelanguagejobs.com/jobs/customer-service/german-cso-55581.html Spoton Connections (not set) Malta Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time. Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience. Requirements: · University degree · Fluent in both English and German. Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills · Team player and customer oriented · Willingness to learn and expand horizons Permanent Full-time Customer Service Location/Malta/ Language/English German Technical Support with Swedish Fri, 28 Apr 2017 23:00:04 CEST 56684 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-with-swedish-56684.html Dorset Recruitment (not set) Prague Czech Republic Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience Opportunity to join a well known global company with genuine career prospects In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with other departments to resolve problems Maintain regular contact with customers until the problem or question is resolved Deal with occasional non technical issues as neededWe require: Good English language, plus fluency in Swedish Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply Proactive personality Excellent communication skills and a genuine desire to deliver world class customer service Must have EU passport or Permanent Residency for the Czech Republic Applications from people not already living in the Czech Republic but wanting to relocate here are welcome.We offer: Relocation assistance available Very good starting salary Genuine chance to grow and develop your career long term Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and growing international company If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below. Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Technical Support Location/Czech Republic/Prague Language/English Swedish Technical Support with French Fri, 28 Apr 2017 23:00:04 CEST 56830 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-with-french-56830.html Dorset Recruitment (not set) Prague Czech Republic Technical Support with German Position Suitable for graduates, people wanting a transition into an IT career or people with previous tech support experience Opportunity to join a well known global company with genuine career prospects In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with other departments to resolve problems Maintain regular contact with customers until the problem or question is resolved Deal with occasional non technical issues as needed Good English language, plus fluency in German Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply Proactive personality Excellent communication skills and a genuine desire to deliver world class customer service Must have EU passport or Permanent Residency for the Czech Republic Relocation assistance available Very good starting salary Genuine chance to grow and develop your career long term Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and growing international company If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below, or call Martin on +420 602 538 217 Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Technical Support Location/Czech Republic/Prague Language/English French Dutch Customer Support - Czech Republic Fri, 28 Apr 2017 23:00:04 CEST 58070 http://www.europelanguagejobs.com/jobs/agent/dutch-customer-support-czech-republic-58070.html Spoton Connections (not set) Czech Republic DUTCH + ENGLISH CUSTOMER SERVICE AGENTResponsibilities:Work for three different airlines customersDeliver top quality service for passengersBook flight tickets according to the internal airline proceduresProvide full customer supportHandle passengers requests both by phone and emailRequirements:Excellent level of English LanguageNative level of Dutch language is a mustWillingness to communicate and help customersKnowledge of booking software such as Amadeus / Oscar would be considered an assetProfessionalism, accuracy, punctuality and responsibilityFlexibility: service is provided 24/7DUTCH + ENGLISH CUSTOMER SERVICE AGENTResponsibilities:Work for three different airlines customersDeliver top quality service for passengersBook flight tickets according to the internal airline proceduresProvide full customer supportHandle passengers requests both by phone and emailRequirements:Excellent level of English LanguageNative level of Dutch language is a mustWillingness to communicate and help customersKnowledge of booking software such as Amadeus / Oscar would be considered an assetProfessionalism, accuracy, punctuality and responsibilityFlexibility: service is provided 24/7 Permanent Full-time Agent Location/Czech Republic/ Language/English Dutch Technical Support with German Fri, 28 Apr 2017 23:00:04 CEST 58676 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-with-german-58676.html Dorset Recruitment (not set) Prague Czech Republic Position Suitable for graduates, people wanting a transition into an IT career or people with previous tech support experience Opportunity to join a well known global company with genuine career prospects In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with other departments to resolve problems Maintain regular contact with customers until the problem or question is resolved Deal with occasional non technical issues as neededWe require: Good English language, plus fluency in German Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply Proactive personality Excellent communication skills and a genuine desire to deliver world class customer service Must have EU passport or Permanent Residency for the Czech RepublicWe offer: Relocation assistance available Very good starting salary Genuine chance to grow and develop your career long term Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and growing international company If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English Technical Support with Dutch Fri, 28 Apr 2017 23:00:04 CEST 58680 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-with-dutch-58680.html Dorset Recruitment (not set) Prague Czech Republic Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience Opportunity to join a well known global company with genuine career prospects In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with other departments to resolve problems Maintain regular contact with customers until the problem or question is resolved Deal with occasional non technical issues as neededWe require: Good English language, plus fluency in Dutch Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply Proactive personality Excellent communication skills and a genuine desire to deliver world class customer service Must have EU passport or Permanent Residency for the Czech Republic We offer: Relocation assistance available Very good starting salary Genuine chance to grow and develop your career long term Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and growing international company If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English Dutch Technical Support with Danish Fri, 28 Apr 2017 23:00:04 CEST 58683 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-with-danish-58683.html Dorset Recruitment (not set) Prague Czech Republic Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience. Opportunity to join a well known global company with genuine career prospects. In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with other departments to resolve problems Maintain regular contact with customers until the problem or question is resolved Deal with occasional non technical issues as neededWe require: Good English language, plus fluency in Danish Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply Proactive personality Excellent communication skills and a genuine desire to deliver world class customer service Must have EU passport or Permanent Residency for the Czech Republic Applications from people not already living in the Czech Republic but wanting to relocate here are welcome.We offer: Relocation assistance available Very good starting salary Genuine chance to grow and develop your career long term Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and growing international company If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English Danish Customer Service Specialist - Dutch &English - Bucharest Fri, 28 Apr 2017 23:00:04 CEST 59728 http://www.europelanguagejobs.com/jobs/agent/customer-service-specialist-dutch-english-bucharest-59728.html Careersineurope.eu Bucharest Romania Would you like to join a global company and be a part of the technology and manufacturing leader of the world ? For the Business Solutions Department we are hiring a Customer Support member with Dutch and English. Do you speak both languages near to native and do you want work for a billionaire organisation ? Read here below the job responsibilities and the qualifications you need to have for the job! Interacting with end users by incoming phone call, email and give support on the online platform On this department the request are including the following products: air-condition, security, fire prevention and energy management To reach the valid service level agreement, you need also to make sometimes an outbound phone call Follow-up on questions you will receive from different department and colleagues Together with your team members, you will manage, monitor and optimize all requests and take care of escalations English and Dutch, native or be able to speak on a professional level The willingness to build a career on the customer support department to collaborate a company for a long term Able to speak formal and informal A personality with the right team spirit attitude Helpful and always available to help colleagues With one year past experience on a similar rule you will adapt faster on the job but you are welcome to apply without experiences too Salary gross around EUR 900 Quaterly target and revision bonus 25 days paid holiday Benefits package ( choose your benefits: eg. Life Insurance, Private Pension, Public Transport and more ) Medical insurance Holiday vouchers and Lunch Flight ticket to Bucharest Less than 18.000 € gross / year Permanent Full-time Agent Location/Romania/ Language/Dutch Technical Support- German & English - Bucharest Fri, 28 Apr 2017 23:00:04 CEST 59729 http://www.europelanguagejobs.com/jobs/Product-Support/technical-support-german-english-bucharest-59729.html Careersineurope.eu Bucharest Germany For a global company with a location in Bucharest we are looking for candidates who would like to be a part of the leading organisation in technology and manufacturing of the worldWe are looking for technical supporters who would like to help customers by take care of the after sales services what you will receive through the sales department. The mean role is to provide them with using of the new product. Are you a German and English speaker on at least B2 level ? Would you like to join a big company who can help you to build a career ? Read here below the job responsibilities and the qualifications for the job !Your job is support technical help after sales to end-users of the health products. This role includes to solve all technical troubles and assist customers by email or phone. Your responsibility is to assist all users of different products like for example: audiovisual devices and networking products. The company will give you the education so that you can upgrade your technical skills. After a period you will understand all complex systems and learn about all kind of products of the organization to serve customers.If you have already experiences in a technical job or if you have worked before on a technical department, you will more capable in a short time to understand the different products.But you are technical smart already or you just exactly know how to help a customer to plug in or to connect for example : electrical, PC, internet/video/photo or inform them about functions and practical using tips.You have very good interpersonal skills and know how to build a relation with customers and have patient with customers. With your problem solving and analytical skills you are able to understand a problem and solve all requests. Speaking on at least B2- level the English and German language is required for this position.Salary gross around EUR 900Quarterly target and revision bonus25 days paid holidayBenefits package (choose your benefits:eg. Life Insurance, Private Pension, Public Transport and more)Medical insuranceHoliday vouchers and LunchFlight ticket to Bucharest Less than 18.000 € gross / year Permanent Full-time Product Support Location/Germany/ Language/English German Bilingual Italian/Spanish Warranty Advisor - Porto, Portugal Fri, 28 Apr 2017 23:00:04 CEST 60009 http://www.europelanguagejobs.com/jobs/customer-service/bilingual-italianspanish-warranty-advisor-porto-portugal-60009.html Sitel Portugal (not set) Porto Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of consumer goods, as well as services for financial institutions. Primary Responsibilities Based in Porto, we are now recruiting an Advisor to perform inbound support for both the Italian and Spanish markets. In a contact center environment, the Advisor will have to deal with service requests and provide information regarding Warranty and Guarantee issues. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. What are we looking for? Requirements - Italian native speaker (mandatory) - Spanish native speaker (mandatory) - Strong English skills both spoken and written - Excellent communication and client orientation - High level of empathy, friendliness, and ability to manage stress - Email and chat support experience - Proficiency in relevant computer applications Bonus Skills - Related work experienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time (40h/week) - Schedule: 8h/day (Monday to Friday, 7:30 am – 9 pm) - Great office location in Porto - Help in finding accommodation in Porto - 22 vacation days per annum - 4 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through Sitel’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: TW/ITSP/ELJ. Permanent Full-time Customer Service Location/Portugal/Porto Language/Spanish English Italian Sales representative in forwarding / transport (f/m) Fri, 28 Apr 2017 23:00:04 CEST 60119 http://www.europelanguagejobs.com/jobs/logistics/sales-representative-in-forwarding-transport-fm-60119.html Dorset Recruitment (not set) South Bohemia Czech Republic We're now seeking team members for a new road transport logistics branch office in Brno. Our client is an award winning, expanding Central European logistics company. The branch office in Brno will serve their customers in the Czech Republic, Slovak Republic and Hungary. The company utilises it's own transport fleet as well as building strong partnerships with local third party carriers. Job description: - Sales development of branch in cooperation with branch manager and other colleagues - Active search for new sales opportunities - Creation of price quotations and tenders - Building of positive and professional reputation of the company We require: - Fluent or native Czech or Slovak language skills - Good English language skills - Experience in sales in forwarding, transport - High school education is a minimum - Knowledge of transport enviroment and processes, orientation in branch (customers, competitors, services) - Knowledge of english language with ability to communicate daily written and spoken (knowledge of other foreign language will be an advantage) - Ability to draw satisfaction from daily contact with customers and developing of sales opportunities - Customer and result orientated - Knowledge of MS OfficeWe offer: - Possibility to contribute on developement of new branch with strong international background - Attractive renumeration - Company car for private use - Formidable and brand new working enviroment - 25 days of paid leave To apply for this position, please send a copy of your CV in English language and a brief covering letter to Lucie Elšíková Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336. I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data. I confirm being made aware of my rights in connection with access to and protection of personal data. Permanent Full-time Logistics Location/Czech Republic/South Bohemia Language/English Czech IT Sales Business Development w/ Native level of Spanish Fri, 28 Apr 2017 23:00:04 CEST 62090 http://www.europelanguagejobs.com/jobs/IT-Sales-Account-Executive/it-sales-business-development-w-native-level-of-spanish-62090.html Babel Profiles Barcelona Barcelona Spain - Passion for our work and driven to excel in what we do. What can we learn from you? -  Are you passionate about IT? Do you consider yourself humble and eager to learn? Are you looking to challenge yourself to develop alongside a fast-growing and international company? If you are sales-minded and you would like to empower businesses all over the world, making a difference in the new HUB in Barcelona, this is your chance! Our client helps organizations to optimize software availability, compliance and cost savings through delivery of Software Asset Management solutions. With their solutions they are helping over 6000 organization worldwide, in over 11 million devices. They are the largest and most successful dedicated developer of SAM solutions with staff all over the world in 17 regional locations. To sustain the explosive growth (revenue growth of more than 60% the past years), they are looking for sparkling talent for their new EMEA HUB in Barcelona.  As an IT Business Development Representative, your responsibilities include: - Following the training and getting a thorough understanding of the business, the products and its (cost saving) advantages for companies worldwide - Generating and qualifying leads, contacting possible target companies over the by phone, internet marketing, demos, webinars, trade shows, industry and target account lists - Proactively developing potential sales leads by outbound cold calling - Consistently generating new leads and increase pipeline at or above quota - Identifying needs and proposing the appropriate products, offering the adequate solution - Systematically follow-up on all qualified leads and document your interactions - Managing your pipeline of clients, providing an excellent service - Build relationships with prospects and internal stakeholders to grow and increase pipeline - Always staying in contact with your field sales colleagues within the designated countries - Bring your thinking, strategies, and ideas to advance your company’s values, culture and vision for the future - Meeting and exceeding your individual and team sales targets Key Languages: - Native level of Spanish - Excellent level of English, both in speaking and writing Core Skills/Experience: - Excellent communication and customer service skills and a confident phone manner - Evidence that you are a Top Producer (Over Quota, President’s Club and/or results that would put you in the top 10% of your peers) - Strong business acumen and technology savvy - Proven history of analyzing situations, employing creative and effective decision making to solve problems and achieve results - Experience with Salesforce would be a plus - A Self-starter; motivated; energetic; you can roll up your sleeves to deliver on objectives - Strong sales-spirit and willingness to succeed - Solid analytical and negotiation skills - Positive attitude  - Eager to learn from and with your team - Energy and enthusiasm - Humbleness  - Passion for great workWhat´s On Offer: - Permanent contract (with 6 month probation period) - Interesting salary + commissions - Extensive training  - Ticket Restaurant - Private health insurance - Centrally located offices - International career development opportunities 30.000 € - 36.000 € gross / year Permanent Full-time IT Sales/Account Executive Location/Spain/Barcelona Language/Spanish English Sales Trainer with certification in Google AdWords Fri, 28 Apr 2017 23:00:04 CEST 64618 http://www.europelanguagejobs.com/jobs/sales-marketing/sales-trainer-with-certification-in-google-adwords-64618.html Talent Search People - Native Speakers Barcelona Barcelona Spain One of the leaders in Customer Experience managment and contact center outsourcing. Responsibilities •    To align with Google EMEA Knowledge manager to plan, develop and deliver product training programs based on needs analysis and in conjunction with new product launches, features etc.•    To ensure sales and product training are clearly defined, documented and delivered for each role within the organization on a quarterly basis.•    To implement internal and external best practices into the product training which lead to improved sales performance and profit.•    To be an AdWords product expert providing training (80%) and support (20%) to all roles in the project on how to implement various aspects of the AdWords product in a way that will benefit the end client through increased profitability and customer satisfaction.•    To track and measure training results working with the Sales Analyst before presenting this back to the Operations Manager and Client.•    To complete training needs analysis on a quarterly basis.     BA/BS degree or equivalent practical experience.•    An experienced trainer with a strong interest in delivering training in a classroom setting.•    Strong project management skills.•    Strong influencer that can act on MT level and influence internal stakeholder that can drive change at the string pace needed•    Danish, Swedish, German or Dutch (advance level)•    Ability to speak and write English fluently and idiomatically.•    +3 Years of experience in advertising sales•    Solid knowledge of Google products such as AdWords, AdSense and YouTube Intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.•    On-going Google Certifications & Education•    Continuous training and certifications within Google products•    Bi-weekly, monthly or quarterly contests•    Employment with the world's largest provider of contact center services•    Excellent work environment, great colleagues, social arrangements and personal development•    Monthly salary with aggressive performance-based bonus•    Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team•    Monday to Friday•    Long Term Contract•    Relocation Package•    Office location surrounded by the sea   24.000 € - 30.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English Danish Dutch Swedish Sales Team Leader Agency Google AdWords with high English Fri, 28 Apr 2017 23:00:04 CEST 64625 http://www.europelanguagejobs.com/jobs/Team-Leader/sales-team-leader-agency-google-adwords-with-high-english-64625.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are looking for a team-leader for one of the worldwide leader in Customer Experience Management and Contact centre business process outsourcing. As a Team Leader of this Team , you will be the link to our client’s success, you will lead a team of specialized executives in charge of the commercial growth within your business unit.  You will be responsible of your own client portfolio, optimizing your clients' Google AdWords campaigns, and ensuring that customer expectations are met. You will work with your fellow team leaders to further expand our services without losing sight of our existing KPIs.  You will oversee the preparation of the forecast, and develop new opportunities with our existing clients and to translate data into concrete actions, analyse reports and ensure planning and targets are achieved both at individual and team level. You will coach and guide the young and highly motivated team in the growing industry of today: online advertising. Our client is a world leader in the area include SEA, known to all AdWords products.•    Manage a sales team of executives to achieve targets•    Implement creative ways to improve our Agency relationships, tailor and share performance-enhancing suggestions, and upsell.•    Plan and aggressively prospect, evaluate and identify best opportunities within your agency portfolio.•    Term planning / forecast preparation and thinking in terms of new developments and opportunities•    You are responsible for acquiring new Google AdWords customers by qualified leads, closing deals at the appropriate budget agreed upon and subsequently upselling these if the potential is there.•    You must understand the customer’s requirements and objectives, and match Google AdWords solutions and marketing strategies.•    You will develop sales strategies aimed at optimizing the market potential and improving customer sales and profit margins. BA/BS degree or equivalent practical experience.•    Proven managerial experience in a sales environment•    Good people skills•    Danish, Swedish, German or Dutch (advance level)•    Ability to speak and write English fluently and idiomatically.•    +3 Years of experience in advertising sales•    Extensive experience in integrated marketing communication sales or media sales.•    Strong presentation, analytical and problem solving skills.•    Solid knowledge of Google products such as AdWords, AdSense and YouTube.•    A team player with strong leadership, analytical and communication skills.•    Passionate about sales, technology and the internet, with a desire to learn and develop 3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.•    On-going Certifications & Education•    A permanent presence of coaches who will facilitate your personal and professional development•    Continuous training and certifications within our client´s products•    Bi-weekly, monthly or quarterly contests•    Employment with the world's largest provider of contact center services•    Excellent work environment, great colleagues, social arrangements and personal development•    Monthly salary with aggressive performance-based bonus•    Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team•    Monday to Friday•    Long Term Contract•    Relocation Package•    Office location surrounded by the sea  24.000 € - 30.000 € gross / year Permanent Full-time Team Leader Location/Spain/Barcelona Language/English Danish Dutch Swedish Inside Sales Executive (Dutch) Fri, 28 Apr 2017 23:00:04 CEST 64632 http://www.europelanguagejobs.com/jobs/sales-marketing/inside-sales-executive-dutch-64632.html Blu Selection Barcelona Barcelona Spain Do you have hospitality and sales background? Are you interested in identifying potential leads in the Dutch market? Then this is your position:The CompanyThe company is an American online booking company with clients in 12 different countries all over Europe and South America. They offer a rewarding and multicultural work environment, while offering career opportunities. For their team in Barcelona, they are currently recruiting for an Inside Sales Representative Dutch speaker.The JobIn this role, you will hold various responsibilities:- Identification and qualification of potential clients- Advice existing clients about product range offered by the company and set up suitable business model - Cross-sell products to existing clients- Handling inbound and outbound calls- B2B relationship development - High quality documentation of call history and interviews in CRM systemThe Profile-    Native level of Dutch and an excellent command in English-    Speaking Spanish is a big plus-    Min. 2 years of experience in B2B or B2C Sales-    Experience in the hospitality or restaurant branch -    Sales experience in e-commerce sector preferred-    Initiative-taker, self-starter and open minded-    Target and goal oriented-    Quality-minded-    Willing to work in an open environment-    Strong team spirit and excellent communication skills-    Motivated and positive mindset-    Experience with Salesforce and good user level of ExcelThe Offer-    A young and dynamic work environment-    Real career opportunities-    Being part of a constantly growing company-    Working in a multicultural and open minded environment-    Salary in-line with market conditions -    Table soccer, table tennis and billiard spot-    Free tea and coffee-    Permanent contract -    Discount on gym and medical insurance -    Flexible retribution plan-    24 days of holiday per year-    Starting date: asap To negotiate Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/Dutch Swedish Sales Executive Google AdWords Fri, 28 Apr 2017 23:00:04 CEST 64633 http://www.europelanguagejobs.com/jobs/sales-marketing/swedish-sales-executive-google-adwords-64633.html Talent Search People - Native Speakers Barcelona Barcelona Spain If you have a high level of motivation and engagement with continuously expand personal professional knowledge and you want to develop your career and be part of professional, dynamic and committed team, this could be a great opportunity for you!Our client is an international technology company specialising in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. In this exciting role you would be in close contact with different clients with the aim of increasing business activities in the selected market area and being responsible for the whole sales cycle.Your main responsibilities will be:- You are responsible for acquiring new Google AdWords customers by qualified leads, closing deals at the appropriate budget agreed upon and subsequently upselling these if the potential is there.- You must understand the customer’s requirements and objectives, and match Google AdWords solutions and marketing strategies.- You will develop sales strategies aimed at optimizing the market potential and improving customer sales and profit margins.- BA/BS degree or equivalent practical experience.- Native level of Swedish- Ability to speak and write English fluently and idiomatically.- +2 Years of experience in advertising sales- Extensive experience in integrated marketing communication sales or media sales.- Strong presentation, analytical and problem solving skills.- Solid knowledge of Google products such as AdWords, AdSense and YouTube.- A team player with strong leadership, analytical and communication skills.- Passionate about sales, technology and the internet, with a desire to learn and developWhat we offer:- 3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.- On-going Google Certifications & Education- A permanent presence of coaches who will facilitate your personal and professional development- Continuous training and certifications within Google products- Bi-weekly, monthly or quarterly contests- Employment with the world's largest provider of contact center services- Excellent work environment, great colleagues, social arrangements and personal development- Monthly salary with aggressive performance-based bonus- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Monday to Friday- Long Term Contract- Relocation Package- Office location surrounded by the sea (World Trade Center, Barcelona, Spain) Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English Swedish Danish Sales Executive Google AdWords Fri, 28 Apr 2017 23:00:04 CEST 64634 http://www.europelanguagejobs.com/jobs/sales-marketing/danish-sales-executive-google-adwords-64634.html Talent Search People - Native Speakers Barcelona Barcelona Spain If you have a high level of motivation and engagement with continuously expand personal professional knowledge and you want to develop your career and be part of professional, dynamic and committed team, this could be a great opportunity for you!Our client is an international technology company specialising in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. In this exciting role you would be in close contact with different clients with the aim of increasing business activities in the selected market area and being responsible for the whole sales cycle. Your main responsibilities will be:- You are responsible for acquiring new Google AdWords customers by qualified leads, closing deals at the appropriate budget agreed upon and subsequently upselling these if the potential is there.- You must understand the customer’s requirements and objectives, and match Google AdWords solutions and marketing strategies.- You will develop sales strategies aimed at optimizing the market potential and improving customer sales and profit margins.- BA/BS degree or equivalent practical experience.- Native level of Danish- Ability to speak and write English fluently and idiomatically.- +2 Years of experience in advertising sales- Extensive experience in integrated marketing communication sales or media sales.- Strong presentation, analytical and problem solving skills.- Solid knowledge of Google products such as AdWords, AdSense and YouTube.- A team player with strong leadership, analytical and communication skills.- Passionate about sales, technology and the internet, with a desire to learn and developWhat we offer:- 3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.- On-going Google Certifications & Education- A permanent presence of coaches who will facilitate your personal and professional development- Continuous training and certifications within Google products- Bi-weekly, monthly or quarterly contests- Employment with the world's largest provider of contact center services- Excellent work environment, great colleagues, social arrangements and personal development- Monthly salary with aggressive performance-based bonus- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Monday to Friday- Long Term Contract- Relocation Package- Office location surrounded by the sea (World Trade Center, Barcelona, Spain) Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English Danish Danish Sales Campaign Specialist Google AdWords Fri, 28 Apr 2017 23:00:04 CEST 64640 http://www.europelanguagejobs.com/jobs/sales-marketing/danish-sales-campaign-specialist-google-adwords-64640.html Talent Search People - Native Speakers Barcelona Barcelona Spain If you have a high level of motivation and engagement with continuously expand personal professional knowledge and you want to develop your career and be part of professional, dynamic and committed team, this could be a great opportunity for you!Our client is an international technology company specialising in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. In this exciting role you would be in close contact with different clients with the aim of increasing business activities in the selected market area and being responsible for the whole salescycle.You will work with the rest of the sales team to develop the appropriate online strategy. You will become a specialist advisor for Danish companies in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team increasing the Google AdWords customer base across EMEA. You will be part of the largest Google AdWords team who creates unique customer experiences while actively affecting the Swedish online marketing environment.Responsibilities:- Develop, Manage and Optimize Google AdWords Campaigns - You are responsible for acquiring new Google AdWords customers by qualified leads, closing deals at the appropriate budget agreed upon and subsequently upselling these if the potential is there.- You must understand the customer’s requirements and objectives, and match Google AdWords solutions and marketing strategies.- You will develop sales strategies aimed at optimizing the market potential and improving customer sales and profit margins.- BA/BS degree or equivalent practical experience.- Native level of Danish- Ability to speak and write English fluently and idiomatically.- +2 Years of experience in advertising sales- Extensive experience in integrated marketing communication sales or media sales.- Strong presentation, analytical and problem solving skills.- Solid knowledge of Google products such as AdWords, AdSense and YouTube.- A team player with strong leadership, analytical and communication skills.- Passionate about sales, technology and the internet, with a desire to learn and developWhat we offer:- 3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.- On-going Google Certifications Education- A permanent presence of coaches who will facilitate your personal and professional development- Continuous training and certifications within Google products- Bi-weekly, monthly or quarterly contests- Employment with the world's largest provider of contact center services- Excellent work environment, great colleagues, social arrangements and personal development- Monthly salary with aggressive performance-based bonus- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Monday to Friday- Long Term Contract- Relocation Package- Office location surrounded by the sea (World Trade Center, Barcelona, Spain) Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English Danish *STOP* Job for Danish speakers (m/f) in Budapest Fri, 28 Apr 2017 23:00:04 CEST 64826 http://www.europelanguagejobs.com/jobs/agent/stop-job-for-danish-speakers-mf-in-budapest-64826.html Gi Group Budapest Budapest Hungary Gi Group is one of the world’s leading companies providing services for the development of the labor market, operating in permanent and temporary staffing, search and selection, executive search, outplacement, professional training and HR consulting. For our customer we are looking for Danish-speaking Customer Agents (m/f) in Budapest. Budapest is Hungary´s lively capital which has a lot to offer regarding sports, entertainment, cultural heritage and leisure. Your tasksYou support customers by phone or e-mailYou deal with customers´ questions, needs and problemsYour task is to manage incoming complaintsData administration will be daily routineYour profileYou speak Danish on a native levelFurthermore you speak English wellExcellent communication skills are necessaryYou are a good problem-solver at the helpdeskWhat we offerGood job opportunities are guaranteedWe provide a secure full-time job to you as a customer agentYou can work in an international environment and teamYou receive professional support by our competent recruiting team  Less than 18.000 € gross / year Permanent Indifferent Agent Location/Hungary/Budapest Language/English Danish DRINGEND Kundenbetreuer (m/w) deutschsprachig in Lissabon Fri, 28 Apr 2017 23:00:04 CEST 65015 http://www.europelanguagejobs.com/jobs/agent/dringend-kundenbetreuer-mw-deutschsprachig-in-lissabon-65015.html Gi Group Lisbon Lisbon Portugal Die Gi Group ist ein weltweit tätiger Personaldienstleister, der in über 20 Ländern agiert. Momentan gehört das Unternehmen, im europäischen Vergleich, zu den Top 10 Personalvermittlern.  Unser renommierter Kunde sucht ab sofort für die Tourismusbranche deutschsprachige Kundenbetreuer m/w in Lissabon. Lissabon ist die Hauptstadt von Portugal und bietet viele kulturelle Sehenswürdigkeiten. Diese Stadt lädt zum Erholen, aber auch zum Shoppen ein. In einer der vielen Straßencafés kann man seine Seele baumeln lassen und die Atmosphäre, die Lissabon ausstrahlt, auf sich wirken lassen.  AufgabenKundensupport am Telefon und über EmailverkehrDurchführung von Buchungen, Stornierungen sowie hinzubuchen von ZusatzleistungenBeschwerdemanagement und schnelle Lösungen dem Kunden präsentierenPflege der Kundendaten und schnelle DatenerfassungProfilFließende Deutsch (C2) und Englischkenntnisse (C1) in Wort und SchriftErste Erfahrungen im Kundenservice sowie im Verkauf sind von VorteilMotiviert, kommunikativ und zuverlässigAbenteuerlustig und Freude eine neue Kultur kennenzulernenAngebotLukratives ‚Relocation Package‘ (inkl. Flug, Unterkunft, Sprachkurs)Hervorragende WorkLife Balance und vielfältiges FreizeitangebotModerner Arbeitsplatz, freundliche Kollegen und internationaler FlairGute Erreichbarkeit des Arbeitsplatzes mit öffentlichen Verkehrsmitteln Haben wir Dein Interesse geweckt? Dann sollten wir Dich unbedingt kennenlernen.Bewerbe Dich direkt. Less than 18.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German French Inbound Sales Münster – Germany Fri, 28 Apr 2017 23:00:04 CEST 65250 http://www.europelanguagejobs.com/jobs/Account-Manager/french-inbound-sales-muenster-germany-65250.html Careertrotter Münster North Rhine-Westphalia Germany Who will you be working for?Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for a fluent English and a near native French speaker to work in their Inbound Sales Department in Münster, Germany.Who are we looking for?First of all we are looking for near native French speakers who have a good level of English to join the sales team, you have some previous experience in Sales or you have an interest in getting into sales. You have excellent communication skills for both the French and English languages and you like working with technology. As sales is an ever changing industry it is important that you enjoy learning new things and techniques to help you stay on top and be the best that you can be in this Sales job.Where would you be working?This French Inbound sales job is based in Münster, Germany, a city in North Rhine-Westphalia. Münster is the cultural center of the region with around 300,000 inhabitants. It has a lot of young people with ca. 49,000 students and is known as the bicycle capital of Germany, so there always somewhere to go and you can go by biking it. Interview & SalaryA great advantage here for this French Sales is that the interview takes place over the phone with a recruiter, which is then followed up by an in-depth chat with a team leader and lastly an official language check.Your monthly salary will be €1508 (gross per month) and with this contract there is a great relocation package for those outside of Germany, where you could receive up to €829.Hurry and send you CV to us in English, you could be the next French Inbound sales agent here in Münster Germany. 18.000 € - 24.000 € gross / year Permanent Full-time Account Manager Location/Germany/North Rhine-Westphalia Language/English French Dutch Inbound Sales Münster – Germany Fri, 28 Apr 2017 23:00:04 CEST 65251 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/dutch-inbound-sales-muenster-germany-65251.html Careertrotter Münster North Rhine-Westphalia Germany Job SummaryAre you looking for a Dutch Sales job abroad? How does working in Germany sound to you? We are looking for near native Dutch Speakers who also have a good level of English to join the inbound sales team in Münster, Germany. We are looking for you to have some previous experience in Sales or that you have a strong interest in the sector. If so then you would be a great fit for our client in Münster and would earn €1508 gross per month with great bonuses on reaching targets as the average sales agent makes between €300-€500 on top of their monthly salary.What will you do in this job?As part of the Dutch team in Münster it will be your job to call up new and existing clients/customers and discuss our client s products, licensing purchase options for a partner of theirs, identify potential sales leads and respond to general product queries and provide problem resolution. Lastly you will be responsible for the documenting of customer outcomes and sales opportunities whilst also performing other sales duties.Who will you be working for?Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for a fluent English and a near native Dutch speaker to work in their Inbound Sales Department in Münster, Germany.Who are we looking for?First of all we are looking for near native Dutch speakers who have a good level of English to join the sales team, you have some previous experience in Sales or you have an interest in getting into sales. You have excellent communication skills for both the Dutch and English languages and you like working with technology. As sales is an ever changing industry it is important that you enjoy learning new things and techniques to help you stay on top and be the best that you can be in this Sales job.Where would you be working?This Dutch Inbound sales job is based in Münster, Germany, a city in North Rhine-Westphalia. Münster is the cultural center of the region with around 300,000 inhabitants. It has a lot of young people with ca. 49,000 students and is known as the bicycle capital of Germany, so there always somewhere to go and you can go by biking it. Interview & SalaryA great advantage here for this Dutch Sales is that the interview takes place over the phone with a recruiter, which is then followed up by an in-depth chat with a team leader and lastly an official language check.Your monthly salary will be €1508 (gross per month) and with this contract there is a great relocation package for those outside of Germany, where you could receive up to €829.Hurry and send you CV to us in English, you could be the next Dutch Inbound sales agent here in Münster Germany.  18.000 € - 24.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Germany/North Rhine-Westphalia Language/English Dutch German Customer Service Job - Cork City Fri, 28 Apr 2017 23:00:04 CEST 65278 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-service-job-cork-city-65278.html Careertrotter (not set) Cork Ireland Job SummaryHere we have a great job opportunity for German speakers looking for the chance to work abroad and gain some valuable experience. This is a job where we are looking for creative and artistic German speakers who can let their fun and warm personality shine through in their day to day activities. This is a customer service job based in Cork, Ireland for a fun and energetic client of ours. They are looking for German speakers who can add the personal touch to their work and who enjoys helping others. If you are interested keep reading and don’t hesitate to get in touch with us.What will you do in this job?As the German Customer Service Representative it will be your job to handle all incoming calls from end users where they may have queries or issues in relation to our client’s services. It will be your job to advise them on how to efficiently use our client’s website and how to carry out billing and payment processes. You will work with both business clients and end users through the phone and via email. Who will you be working for?Our client is a 100% Irish owned & family run outsourcing company that provides customer service and IT support solutions to a number of companies worldwide. They are constantly growing, and thanks to that we can offer you a job in Customer Service once you speak German of course. The project that they are looking for you to be a part of is for an exciting and creative global ecommerce platform, where you will become a part of the German speaking customer service team.Who are we looking for?For this Customer Service Job we are looking for a fluent German speaker who also has an excellent level of English and that you have great oral and written communication in both German and English. You are able to discuss and deliver information clearly to customers in both German and English and to a wide range of customers with different computer literacy levels (cut out all the techy talk). For this Customer Service job we are looking for someone with a creative and artistic personality, one that will shine through in their work over the phone and via email. You have strong analytical skills and feel comfortable with working with technical related issues.  Lastly, you are a self-motivated go-getter who is also flexible to work in shifts.Where would you be working?This particular German customer service job is based in beauty that is Cork, a county that is proud in supporting the GAA (Football, Hurling, Rugby) the list goes on, but the games all come action packed and full of excitement, you will find yourself loving them too. Cork is already home to a number of multilingual people, so imagine the diverse and multicultural environment that awaits you, all those amazing people that are waiting to meet you, that can go with you in exploring the beauty that is Cork.Interview & SalaryAfter you have clicked apply what’s going to happen is, a quick phone screening, and then language test (German). Lastly there will be an in-depth interview through Skype and in your final stage there will be a reference check. This is a shift work job, where you will be working in shifts between 7am and 7pm, it is a 40 hour week where you work 5 days of the week in shifts, but you will always have 2 days off a week so we are looking for someone willing to work in shifts.If you are successful you will be looking at a salary of €21,900 gross per annum with €1,600 net per month.  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Ireland/Cork Language/English German General Ledger Accountant (German) Fri, 28 Apr 2017 23:00:04 CEST 65347 http://www.europelanguagejobs.com/jobs/general-ledger/general-ledger-accountant-german-65347.html Blu Selection (not set) Barcelona Spain Job DescriptionFor one of our client, an international Shared Service Center based in Barcelona, we are currently recruiting for a German General Ledger Accountant The JobIn this role, you will be in charge of the General Ledger Activities for the assigned French subsidiaries of the Group.Your responsibilities-   General Ledger and Accounts Receivable activities-   Monthly, quarterly and year-end closing-   Resolution of accounting discrepancies-   Prepare and present Financial reports, meeting all financial reporting deadlines-   Implementation of new accounting tools and systems-   Ensure correct invoicing, manage clients debts and outstanding invoices-   Monitor treasury levels of subsidiariesYour Profile-   Native level of German + fluency in English-   Min. 3 years of experience in a similar position-   Accounting/Finance background-   Experience in an international environment-   Strong analytical skills-   Rigorous and detail oriented-   Organisation and prioritization skills-   Responsible and ability to take ownership on your tasks-   Problem solving capabilities -   Team playerThe Offer-   Salary based on level of experience (30-32K) + additional benefits (meal vouchers, life insurance, pension plan, etc.)-   Career opportunities-   International and multicultural environment-   A Company with worldwide reputation-   Standard office hours from Monday to Friday-   Start date: asap, to be discussed Reference: GFG03 30.000 € - 36.000 € gross / year Permanent Full-time General Ledger Location/Spain/Barcelona Language/English German IT Support Specialist (French+German) Fri, 28 Apr 2017 23:00:04 CEST 65348 http://www.europelanguagejobs.com/jobs/it-helpdesk/it-support-specialist-frenchgerman-65348.html Blu Selection Ulm Baden-Wurttemberg Germany Job DescriptionFor one of our client, an international IT company, based in the South of Germany we are currently recruiting for a French and German speaking IT Support Specialist.The Job- First point of contact in giving customer support to existing B2B clients- Answering any queries related to the business platform via phone and email- Writing reports and analyzing incoming queries and trying to solve them on your own- Creating effort analysis for client requests in close cooperation with the developer and IT infrastructure team- Creation of new offers for the client and management of signed contracts for additional services to the existing productsThe Profile- Excellent level of French + German + English language (spoken and written)- Min. 1 year of experience in customer service/technical support on the phone- Team and customer oriented, able to work autonomous and in a team, excellent organization skills, problem solver, pro-active, dynamic and motivated- Very strong knowledge in MS Office (Excel and Outlook)The Offer - Salary based on level of experience (30.000 € – 35.000 € gross/year) + additional benefits - Career opportunities: workshops and training to develop your career- Working in a young and dynamic company which is constantly growing- International and multicultural environment- Shift work from Monday to Friday 7:00 AM to 6 PM (rotative)- Team building events and free beverages- Support in finding a flat in the city- Start date: to be confirmed Reference: TGS01 30.000 € - 36.000 € gross / year Permanent Full-time IT Helpdesk Location/Germany/Baden-Wurttemberg Language/French German VIP Travel Consultant w/ Native Level of English Fri, 28 Apr 2017 23:00:04 CEST 65381 http://www.europelanguagejobs.com/jobs/tourism/vip-travel-consultant-w-native-level-of-english-65381.html Babel Profiles (not set) Barcelona Spain Do you have a passion for the travel industry and do you like working with international business clients? If this excites you and you have a very good working knowledge of AMADEUS and/or SABRE - then this job is waiting for you! ?Our client is a well-known international company, leader in the Tourism sector and present in nearly 120 countries. They are looking for enthusiastic customer oriented individuals who can offer an all-round extraordinary business travel experience to one of their most important clients in the EMEA region. As a Corporate Travel Consultant you will work with AMADEUS and/or SABRE and your responsibilities include: - Booking air/rail/ferry/hotel/car and other related services- Finding the best deals available for your client according to the company processes and preferred suppliers- Creating a positive experience that results in a high customer satisfaction- Assisting all your clients during their trip with Visa/Clearance of invoices, refunds or cancellationsKey Languages:- Native or advanced level of English- Fluency in one other languageCore Skills/Experience:- Minimum 3-4 years experience working with AMADEUS and/or SABRE GDS reservation software- or proficiency in creating car, hotel and flight bookings- Minimum 2 years experience in a similar position within the business travel industry- Experience in Customer Relations- Excellent oral and written communication skills- Proactive and positive attitude- Quality and result oriented What's on Offer:- Permanent contract- Competitive fixed salary plus an interesting overtime bonus- Additional training courses (AMADEUS/SABRE)- International working environment- Working-hours: 16h-23h- Possibility to become part of a dynamic team in a stable and well-known company- NOTE: There is the possibility of working home-based after min. 1 year Permanent Intensive day - Evening Tourism Location/Spain/Barcelona Language/Spanish English German Dutch Turkish Speaking Customer Support - Travel industry Fri, 28 Apr 2017 23:00:04 CEST 65383 http://www.europelanguagejobs.com/jobs/agent/turkish-speaking-customer-support-travel-industry-65383.html Recruitment Direct Dublin Dublin Ireland Turkish speaking Customer ServiceNorth Dublin, Ireland€24k per year bonus (up to €2k per year)Assisting customers with travel related queries through inbound phone calls, live chat and emails.Candidates must have strong customer service focus as will be responsible for promoting this world renowned company.Requirements:  Fluency in Turkish and fluent in English.Excellent Customer service skills.A minimum of 1 year customer service experience, preferably in a call centre environment.Passion for the customer and customer experience.Excellent communication skills: verbal, written, probing & readingExcellent listening skills Ability to analyse customer ability and modify delivery skills accordinglyGood general IT skillsAbility to explain information in a way that is easy to understand.Ability to handle difficult or irate customers effectively.Ability to set expectations and deliver information in a positive way.Ability to learn quickly and adapt to high change environmentAdapts well to changing circumstances, direction, and strategy.Takes responsibility and ownershipMust be passionate about helping customersMust already have the work permission for Ireland.Applicants must be able to work 40 hours a week and requires flexibility from 6am-10pm for shift patterns. Paid training provided.Recruitment Direct is acting has a recruitment agency.€23k per year bonus 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Ireland/Dublin Language/English Turkish German speaking B2B Customer Service Representative Cork Fri, 28 Apr 2017 23:00:04 CEST 65428 http://www.europelanguagejobs.com/jobs/customer-service/german-speaking-b2b-customer-service-representative-cork-65428.html Careertrotter (not set) Cork Ireland Job SummaryCalling all German speakers who fancy working in Cork, Ireland. Careertrotter has a new B2B German Customer Service job on offer where you can earn between €24000 -€28000 gross per year. Having a customer service background would be great but we would be willing to overlook that for someone who has an eye for detail and extremely quick problem solving skills.What will you do in this job?This isn’t your usual every day Customer Service Job, with our client here based in Cork they are looking for someone who likes a challenge and looking for an opportunity to prove themselves, as you will be in charge of managing orders via phone, email and fax, entering orders in SAP. The managing of tier 1 disputes, identifying and quick resolving of said disputes. Dealing with both internal and external partners and contacts and much more, all the while delivering an excellent standard of customer service.Who will you be working for?Our client being nearly 140 years old, employs around 40,000 people in over 140 countries. While producing a wide range of products around pharmaceuticals we know that you have used or at least heard of this global giant. With them you get the chance to work in a multicultural environment, experiencing many different cultures, and broadening your horizons.Who are we looking for?The basic requirements for this German speaking B2B Customer Service job is a near native German speaker with a good level of English and with that, you have excellent communication skills in both languages in written and oral communication.We would like you to have some previous experience in the area of Customer Service, that you have an eye for detail, and a good with rapid problem solving. Having previous expereince in SAP is crucial so to help with your job application we would recommend you that you highlight this experience. Knowing your way around MS Office is important, especially Microsoft Excel.All this and of course the want to work and live in Cork Ireland.Where would you be working?Cork! The home of the ‘Egg Vending Machines’, yes you read that right. It is believed that these are a rare sight to be seen outside of Cork, so surely they alone are enough to get you over here?Cork being the one of the largest counties in Ireland has so much to offer, from good public transport, beautiful country escapes, amazing shops and restaurants with larger portions to a buzzing night life in the city and more. Come and experience it for yourself by applying for this Customer Service Job.Interview & SalaryFor this German speaking job in Customer Service here in Cork you will have to sit through 2 interviews. The first being a Skype interview and the second being a face-to-face interview and if you live abroad and need to travel for the interview, some of your expenses will be covered by our client.If you are successful and after a series of background checks you could be the next German speaking Customer Service Representative. It is important to note that your salary depends on the amount of experience you have in the area i.e. it could range from €24,000 - €28,000 (gross a year). With that a relocation package is on offer for those who will need to move to Cork, as well as many more great benefits such as free parking, Free tea and coffee all day, life assurance and education assistance.  24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Ireland/Cork Language/English German Traineeship Recruitment – No Experience Required! Fri, 28 Apr 2017 23:00:04 CEST 65431 http://www.europelanguagejobs.com/jobs/sales-marketing/traineeship-recruitment-no-experience-required-65431.html NonStop Recruitment (not set) London United Kingdom Do you want to start your international career in Prague and you’re looking for a job in which you’ll receive a Full training to get you ready for the job? At NonStop Recruitment you will get this and more! You will receive an award winning training in which you will develop all the skills needed to become a successful recruiter. We will teach you how to develop your own market, how to negotiate rates, how you can post adverts and process the responses, how to head-hunt and many more other skills that you can use to grow and develop yourself and your career.   Your training will start in beautiful Prague and we offer you the opportunity to move to one of our other locations within 6-10 months after starting with us. We have offices in London at Canary Warf, Portsmouth, Pardubice in Czech Republic and in Zug in Switzerland. This means you will have the opportunity to broaden your horizon and life and work in different cultures.We are looking for ambitious, driven and hard working people that are eager to learn and are eligible to work in the EU and UK.NonStop offers you an award winning training, a basic salary + an uncapped commission that puts your on target earnings at up to £45k in your first year, £65k in your 2nd year, and over £70k in your third year. Next to this you can benefit from a relocation package, language courses and a gym membership that gives you access to over 740 gyms an spa’s in Prague. 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/United Kingdom/London Language/English German Dutch Swedish SEEKING GERMAN SPEAKING TECH SUPPORT EXPERTS Fri, 28 Apr 2017 23:00:04 CEST 65441 http://www.europelanguagejobs.com/jobs/agent/seeking-german-speaking-tech-support-experts-65441.html Teleperformance Hellas Athens Attica Greece To provide existing clients with the highest level of services in both German and English via inbound calls, chatting and email. Main duties:To receive E mails, Chats and Inbound Calls from existing consumers requiring product support in both German and English.To manage and resolve customer complaints.To communicate clearly with all consumers.To handle, effectively and efficiently, length of calls ensuring minimum consumer inconvenience.Applicants must meet the following criteria:Excellent command of both German and English (Written and Oral skills)Familiarity with Customer Care service role and ability to handle demanding clientsGreat typing skillsWillingness to work in a fast paced environmentAvailability to work in rotating & night shifts, on weekends or on HolidaysA wealth of benefits and bonuses:The training is going to be in English and is paid from the 5th day14 salaries per year25% extra payment for working night shifts and 75% extra payment working in Greek Holidays or SundayJoining bonus in tickets vouchers2 weeks free accommodation in a hotel close to our premises20 days annual paid holidaysFlight tickets to Greece arranged and paid by usPick up from the airport upon arrivalPlus:A professional, modern and multicultural environmentOngoing IT and Soft skills training provided by our specialists keeping you updatedExcellent salaryMonthly performance bonusBonus for referring new colleagues 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German German Speakers Wanted In Athens Greece+Relocation Fri, 28 Apr 2017 23:00:04 CEST 65442 http://www.europelanguagejobs.com/jobs/agent/german-speakers-wanted-in-athens-greecerelocation-65442.html Teleperformance Hellas Athens Attica Greece Since 1989, Teleperformance Greece, leader in Contact Center outsourcing provision, provides high quality services in both to our employees and stakeholders. Attending more than 4.700 current members in 35 languages from all over the world, this can explain why we became the Regional Headquarters for the Teleperformance Operations in South Europe & the Middle-East.  In the most Southeastern site of Europe, Greece constitutes the place to start a fresh path in your career, combining a great living standard and calling the city of Athens, your ‘new home’. For this case, our experienced team will assist you from the very first time to settle down and to feel one of us besides. Furthermore, our free Greek courses, the casual dress code, our health insurance coverage and in-House doctor make you feel secure in your new life here.Our Multinational family is looking for German speaking representatives, who are willing to join us, both in sharing the same passion of supporting existing clients and striving to excellence for that. As a German speaking advisor will you represent our partners via Inbound calls, chat and emails, building customer relations and earning their satisfaction and appreciation.QUALIFICATION REQUIREMENTSFluency in both German and English Familiarity with new technologies Customer orientation and ability to adapt and handle stressful situations Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectivelyOur Offer:Excellent SalaryInternational modern working environmentCareer development opportunities as Trainer, Quality Analyst, Team Leader etc.Extra Payment for Overtime, Sundays and Greek Holidays (75 %)Extra Payment for night shifts (25%)Monthly performance BonusEmployee referral BonusesInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etcGreat relocation package: Flight Tickets/ Airport pick-up/2 Weeks Free AccommodationSpecial Discounts & Offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updated2 Extra salaries per year ( Christmas / Easter- Summer)On-site canteenCasual dress codeIn-House doctor and examination centerFree Greek coursesEmployee Relations team to help new hires integrate in the Greek lifestyle and culture 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German New Danish Advisor's Positions With Many Benefits! Fri, 28 Apr 2017 23:00:04 CEST 65443 http://www.europelanguagejobs.com/jobs/agent/new-danish-advisors-positions-with-many-benefits-65443.html Teleperformance Hellas Athens Attica Greece ‘Choose a job you love, and you will never have to work a day in your life.’ ConfuciusIf you are ready for a change in your life, combining a valuable working experience and curiosity to live in one of the most beautiful Mediterranean countries, with 320 sunny days per year, Teleperformance Greece is the place you can call it ‘home’.Trustworthy IT companies around the world, cooperate with us, providing together excellent services to our clients. Great new opportunities are starting in a couple of weeks from now and we give you this chance, to join us and be a Danish speaking representative in our Multinational family. Your daily duties are to resolve customers’ concerns in a professional efficient and effective manner via Inbound calls, chatting and email both in Danish and English.Fluent in Danish and English (both in written and verbal skills).Working knowledge of PC.Ability to work flexible hours (8 hours/day - 24/7).Capacity to multi-task in a fast-paced environment.We constantly invest in our members with the best level of quality in our trainings, using the latest technology and awarding you with:14 excellent salaries per year ( A full one on Christmas, half for Easter and half for Summer vacation)Great relocation support (your air tickets, two weeks free accommodation in our collaborating hotels and your pick up the airport to our premises after your arrival)+25% extra payment for working in night shifts and +75% extra payment working in our HolidayGreat Joining bonus in tickets Vouchers20 days annual paid holidayMonthly performance bonusDiscounts and extra benefits for all employeesBonus for referring new colleagues 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Danish Chance To Work In Sunny Greece For Swedish Speakers! Fri, 28 Apr 2017 23:00:04 CEST 65444 http://www.europelanguagejobs.com/jobs/agent/chance-to-work-in-sunny-greece-for-swedish-speakers-65444.html Teleperformance Hellas Athens Attica Greece Your communication, soft skills and love for technology are assets for our team. Your customer oriented personality and  ability be a team player give  you a ticket to become a member of our family, meet new people and live in a multicultural environment.If you are fluent in Swedish and English, don’t miss this chance to apply!We are looking for Customer Care Representatives, to interact via e-mail, chat and inbound call support. Fluency in Swedish and English (written and spoken), working knowledge of a PC and ability to work flexible hours necessary.What we offer Excellent SalaryExtra Payment for Overtime, Sundays and Greek Holidays (75%)Paid 45-min break within the 8h shift2 Extra salaries per year (Christmas / Easter- Summer)Bonus for referring new colleaguesMonthly performance BonusJoining Bonus20 days annual paid holidayGreat relocation package: Free Airplane Tickets/ Free Transportation from Airport/ 2 Weeks Free Accommodation in Hotel close to our premisesVisa SupportSpecial Discounts and Offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updatedCareer development opportunitiesHealth insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn-House doctor and examination centerLocation easy to reach by Public TransportFree Greek coursesWelcome eventEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Swedish Greece Looking For Italian Speaking Advisors! Apply Now! Fri, 28 Apr 2017 23:00:04 CEST 65445 http://www.europelanguagejobs.com/jobs/agent/greece-looking-for-italian-speaking-advisors-apply-now-65445.html Teleperformance Hellas Athens Attica Greece Teleperformance is one of the biggest outsourcing companies globally and recognized as the “Best Place to Work” in Greece for 2013.We provide at the same time professional support to our clients and great opportunities to our employees. A chance to work in Greece, in a friendly and multicultural environment is given to you while at the same time we provide you with an excellent relocation package!We are a “people company” working for people; main components of our services are professionalism, communication and empathy. Our knowledgeable and friendly advisors help our customers to solve their problems and make their lives easier. That’s the essence of our daily work.We are looking for candidates who can interact with others effectively and are comfortable with phone support. The ideal applicant should have effective soft & listening skills, great motivation, interest in new technologies, be fluent in both Italian and English & should be willing to relocate to Athens, Greece!Receiving Inbound calls, E mails and Chats from existing consumers requiring product support in both Italian and English.Maintaining, analyzing, troubleshooting and attempting repair of all products.Investigating errors and problemsEnsuring that call returns to clients are completed in a timely fashion and consumer issues are resolved.Communicating clearly and gently with all consumersExcellent monthly salary (More than twice a Greek speaker is earning nowadays)Monthly performance bonus.Extra Payment for Overtime, Sundays and Greek Holidays2 Extra salaries per year (Christmas – Easter – Summer )Bonus for referring new colleagues20 days annual paid holidayGreat relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free AccommodationSpecial Discounts and Offers for all employeesTraining using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updatedCareer development opportunitiesPension plan & Health insurance coverageInternational, multicultural modern working environmentOn-site canteen & Casual dress codeIn-House doctor and examination center & Free Greek coursesLocation easy to reach by Public TransportEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc. Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Italian New workplace for Italian speakers!+Relocation support Fri, 28 Apr 2017 23:00:04 CEST 65446 http://www.europelanguagejobs.com/jobs/agent/new-workplace-for-italian-speakersrelocation-support-65446.html Teleperformance Hellas Athens Attica Greece Teleperformance Greece – Transforming passion into excellenceOur values: Integrity – Commitment –Respect – Professionalism – Innovation - CommitmentOur vacancy:As an Italian speaking advisor, you will responsible to perform with accuracy and efficiency via phone, chatting and Emails in both Italian and English. This includes responding to customers’ requires, offering professionally and courteously resolutions to their complications.Specific duties:To receive Inbound calls, E mails and Chats from existing consumers requiring product support in both Italian and English.To identify customers’ needs and providing permanent resolution.To communicate clearly with all consumers.To manage, effectively and efficiently, length of calls ensuring minimum consumer inconvenience.Requested profile:Excellent command in both Italian and English (Written and Oral skills)Familiarity with Customer Care service role and ability to handle demanding clientsWillingness to work in a fast paced environmentAvailability to work in rotating shifts, on weekends or on HolidaysOur company, was established in 1989 and till now, is the leader of outsourced channel services in South Europe and Middle East. We are in the top list as a brand company in Greece and we are becoming better and bigger, with more than 4.200 current employees from all over the world, supporting 26 languages and dialects globally. Regarding that we offer as much as we can to our colleagues, because we believe that what makes us so successful, first and foremost, are our employees:• The training is going to be in English and is paid from the 5th day• 14 salaries per year• 25% extra payment for working night shifts and 75% extra payment working in Greek Holidays or Sunday• 2 weeks free accommodation in a hotel close to our premises• 20 days annual paid holidays• Flight tickets to Greece arranged and paid by us• Pick up from the airport upon arrivalAnd we have a lot more for you:• A professional, modern and multicultural environment• Ongoing IT and Soft skills training provided by our specialists keeping you updated• Great salary• Monthly performance bonus• Bonus for referring new colleagues• Health insurance coverage• In-House doctor and examination center• Pension benefits• Free Greek courses for all employees• Discounts and extra benefits for all employees• Employees-relations team supports all new employees from abroad to settle down• Casual dress code Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Italian French Speakers Needed FOr Amazing CC/TS Roles Fri, 28 Apr 2017 23:00:04 CEST 65447 http://www.europelanguagejobs.com/jobs/agent/french-speakers-needed-for-amazing-ccts-roles-65447.html Teleperformance Hellas Athens Attica Greece This is a place where we believe in people, where teamwork is valued, a place where we work for people. That's how we put commitment into practice. This is the company that inspires you to learn, to teach, to grow. Our employees are the most valuable assets!We are always looking for the best!Having strong communication skills and an eye for detail are two crucial skills for Customer Service Representatives. Our employees are problem-solvers with strong listening, speaking and decision-making skills. The ability to work in a fast-paced environment and to converse with a wide variety of people of different cultural backgrounds is also important.Adapting to the changing needs of customersFluency in French & English.Providing excellent customer service, via phone, chatting& e-mailsApplying innovative solutions to various types of complaints and concernsMaintaining a professional attitude in challenging situationsExcellent SalaryInternational modern working environmentOpportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader etc.Extra Payment for Overtime, Sundays and Greek Holidays (75 %)Extra Payment for night shifts (25%)Monthly performance Bonus & Bonus of referring new colleaguesInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etcGreat relocation package: Airplane Tickets/ Transportation from Airport/2 Weeks Free AccommodationSpecial Discounts & Offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updated2 Extra salaries per year ( Christmas / Easter- Summer)On-site canteen & Casual dress codeIn-House doctor and examination center & Free Greek coursesEmployee Relations team to help new hires integrate in the Greek lifestyle and culture******** NO Visa support for these vacancies ******** Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English French French Speakers Needed In sunny Athens! +Relocation Support Fri, 28 Apr 2017 23:00:04 CEST 65448 http://www.europelanguagejobs.com/jobs/agent/french-speakers-needed-in-sunny-athens-relocation-support-65448.html Teleperformance Hellas Athens Attica Greece TELEPERFORMANCE GREECEThis is a place where we believe in people. Where teamwork wins. This is a place where we work for people. That's how we put commitment into practice. This is the company that inspires you to learn, to teach, to grow. Our employees are the most valuable assets!We are always looking for the best!Having strong communication skills and an eye for detail are two crucial skills for Customer Service Representatives. Our employees are problem-solvers with strong listening, speaking and decision-making skills. The ability to work in a fast-paced environment and to converse with a wide variety of people of different cultural backgrounds is also important.Core skills:Adapting to the changing needs of customersFluency in French & English.Providing excellent customer service, via phone, chatting& e-mailsApplying innovative solutions to various types of complaints and concernsMaintaining a professional attitude in challenging situationsAdvanced skills:Be results-driven and respond positively to feedbackAdvanced Tech SkillsAbility to multi-task & manage time effectivelySunny Greece is waiting for you... We are waiting for you!Excellent SalaryInternational modern working environmentOpportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader etc.Extra Payment for Overtime, Sundays and Greek Holidays (75 %)Extra Payment for night shifts (25%)Monthly performance Bonus & Bonus of referring new colleaguesInteractive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etcGreat relocation package: Airplane Tickets/ Transportation from Airport/2 Weeks Free AccommodationSpecial Discounts & Offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updated2 Extra salaries per year ( Christmas / Easter- Summer)On-site canteen & Casual dress codeIn-House doctor and examination center & Free Greek coursesEmployee Relations team to help new hires integrate in the Greek lifestyle and culture 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English French Sunny Greece Calling Dutch Speakers Fri, 28 Apr 2017 23:00:04 CEST 65449 http://www.europelanguagejobs.com/jobs/agent/sunny-greece-calling-dutch-speakers-65449.html Teleperformance Hellas Athens Attica Greece TELEPERFORMANCE GREECETransforming Passion Into ExcellenceDutch Customer Service RepresentativesOur company is currently seeking a Dutch Customer Service Representative in Athens Greece. The Customer Service Representative will interact with customers to answer general inquiries, resolves issues and handle any problems. The ideal candidate will maintain a professional image through proper telephone manners and uphold a polite attitude at all times.Customer Service Representative Responsibilities:Handle inbound and outbound calls from external existing clients.Provide excellent customer service to all callers.Resolve customer support related issues and provide callers with proper solutions to their problems.Fluency in Dutch and English (both in written and verbal skills).Working knowledge of PC.Ability to work flexible hours (8 hours/day - 24/7).Capacity to multi-task in a fast-paced environment.Benefits: If you think that you are interested in relocating and coming here to join the Teleperformance Family, read below our great offers:The training is going to be in English and is paid from the 5th day14 salaries per year (A full one on Christmas, half salary for Easter & for Summer vacation)+25% extra payment for working in night shifts and +75% extra payment working in our HolidayGreat Joining bonus in tickets Vouchers2 weeks free accommodation in our collaborating hotels20 days annual paid holidayAir tickets are provided by Teleperformance GreecePick up from the airport to our premises after your arrivalPlus:A professional, modern and multicultural environmentOngoing IT and Soft skills training provided by our specialists keeping you updatedExcellent salaryMonthly performance bonusBonus for referring new colleaguesHealth insurance coverageIn-House doctor and examination centerPension benefitsFree Greek courses for all employeesDiscounts and extra benefits for all employees Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Dutch Dutch Tech Support Experts needed in Greece! Fri, 28 Apr 2017 23:00:04 CEST 65450 http://www.europelanguagejobs.com/jobs/agent/dutch-tech-support-experts-needed-in-greece-65450.html Teleperformance Hellas Athens Attica Greece Do you want to work for a company that is a leader in its sector? We are here for you!Teleperformance connects the biggest and most respected brands on the planet with their customers and we constantly invest in research and development to get a deeper understanding of customers' behaviors and needs. As one of the world’s larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world.Are you motivated and driven by delivering top service and going the extra mile?Our mission and values represent how we think and act every day to achieve our main goal: make everyone’s everyday life easier! Our job is to:-Identify and assess customer’s need to achieve satisfaction.-Handle and resolve client’s problems via phone, chatting and emails.-Provide accurate and valid information by using the right tools.-Communicate clearly and gently with all consumers.-Follow communication procedures, guidelines and policies.Do you want to meet different people in a multicultural environment and make a fresh start in Greece?Teleperformance is looking for skilled , active listeners and problem solvers to join our team. Our Customer Service Specialists must:-Have developed communication and soft skills.-Have advanced Tech skills.-Be fluent in both Dutch and English.-Be capable of handling stressful situations and demanding clients.Do you want to be part of a company that motivates you to learn and grow?This is a company that inspires! We know that happy employees make the difference, so we never stop to create opportunities and values for our people.Excellent monthly salary (More than twice a Greek speaker is earning nowadays)Monthly performance bonus.Extra Payment for Overtime, Sundays and Greek Holidays2 Extra salaries per year (Christmas – Easter – Summer )Bonus for referring new colleagues20 days annual paid holidayGreat relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free AccommodationSpecial Discounts and Offers for all employeesTraining using the latest technologyOngoing IT and Soft skills training provided by our specialists keeping you updatedCareer development opportunitiesPension planHealth insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress code 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Dutch Norwegian speakers to work under the Greek Sun! Fri, 28 Apr 2017 23:00:04 CEST 65451 http://www.europelanguagejobs.com/jobs/agent/norwegian-speakers-to-work-under-the-greek-sun-65451.html Teleperformance Hellas Athens Attica Greece Teleperformance GreeceIn Greece, you are in a crossroad of colors and cultures; you feel the strength of history and the warmth of the southern side of Europe. You are in a country that, though statistically small, is huge in its diversity. You see landscapes that have given thousands of postcard images of incomparable beauty.Teleperformance Greece is the leading provider of outsourced customer experience services in the country. We connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.Area of responsibilities•Answering Inbound calls, E mails and Chats from consumers requiring product support in both Norwegian and English.•Maintaining, analyzing, troubleshooting and attempt repair of all products.•Staying current with system information, developments, updates and standard procedures.We are looking forPeople with great communication skills, truly spirit of teamwork, highly motivated and a good understanding of technical subjectsWith excellent knowledge of English and Norwegian languageNot afraid of facing new challenges and opportunitiesWith approach and appreciation of team workCapability of handling demanding customers and stressful situationsReadiness to work in a fast paced environmentAdvanced tech skills and familiarity with new technologiesWorking experience in the field of contact center will be an assetWe offerA great chance to enrich your CV, gain experience within international and supporting environment while at the same time we provide you with a relocation package and visa provisioning serviceExceptional salaryMonthly performance bonusJoining bonusHealth insurance coverage plus pension benefitsGreek Holidays + Sundays+ Overtime are always extra paidThree extra bonuses per year (Christmas, Easter, Holidays)Relocation package 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Norwegian English Customer Service Representatives-Athens Greece Fri, 28 Apr 2017 23:00:04 CEST 65452 http://www.europelanguagejobs.com/jobs/agent/english-customer-service-representatives-athens-greece-65452.html Teleperformance Hellas Athens Attica Greece Teleperformance Greece connects the biggest and most respected brands on the planet with their customers. We invest in research and development to get a deeper understanding of customer behaviors and needs for different countries, cultures, industries in more than 26 languages. We are experts in people interactions and this gives us the edge in delivering a superior customer experience in every contact.Our company is seeking for passionate candidates with willingness to work in fast paced environment. Acting as an ambassador of our company, you will provide customer services and technical support with the highest level of professionalism and commitment, via email, via chat and phone in English.We listen and respond to our customers’ needs and concerns (via phone and chatting) We always handle customers’ issues or complaints in a polite way We determine further action or final completion on customer cases received We record details of customer contacts and actions taken We research answers or solutions as neededProficient in English (written and oral skills), strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Availability to work in rotating shifts and on weekendsWe are a people oriented company, with more than 4.700 current employees, and we believe that what makes us such a successful company are our employees! Investing in our members, we offer an excellent salary, an ongoing paid training using the latest technology, relocation support and in addition:14 salaries per year ( A full one on Christmas, half for Easter and half for Summer vacation) The training is going to be in English Pick up from the airport upon arrival Excellent monthly earnings (Twice the basic salary in Greece) 25% extra payment for working on night shifts and 75% extra payment working on Holidays or Sundays 2 weeks free accommodation in a hotel close to our premises Visa & Work Permit support Great joining bonus in tickets vouchers 20 days annual paid holiday Monthly performance bonus Bonus for referring new colleagues Discounts and extra benefits for all employees In-House doctor and examination center Health insurance coverage Casual dress code Bonus for referring new colleagues. Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English English Customer Service Representatives-Athens Greece Fri, 28 Apr 2017 23:00:04 CEST 65453 http://www.europelanguagejobs.com/jobs/agent/english-customer-service-representatives-athens-greece-65453.html Teleperformance Hellas (not set) Greece Teleperformance Greece connects the biggest and most respected brands on the planet with their customers. We invest in research and development to get a deeper understanding of customer behaviors and needs for different countries, cultures, industries in more than 26 languages. We are experts in people interactions and this gives us the edge in delivering a superior customer experience in every contact.Our company is seeking for passionate candidates with willingness to work in fast paced environment. Acting as an ambassador of our company, you will provide customer services and technical support with the highest level of professionalism and commitment, via email, via chat and phone in English.We listen and respond to our customers’ needs and concerns (via phone and chatting) We always handle customers’ issues or complaints in a polite way We determine further action or final completion on customer cases received We record details of customer contacts and actions taken We research answers or solutions as neededProficient in English (written and oral skills), strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Availability to work in rotating shifts and on weekendsWe are a people oriented company, with more than 4.700 current employees, and we believe that what makes us such a successful company are our employees! Investing in our members, we offer an excellent salary, an ongoing paid training using the latest technology, relocation support and in addition:14 salaries per year ( A full one on Christmas, half for Easter and half for Summer vacation) The training is going to be in English Pick up from the airport upon arrival Excellent monthly earnings (Twice the basic salary in Greece) 25% extra payment for working on night shifts and 75% extra payment working on Holidays or Sundays 2 weeks free accommodation in a hotel close to our premises Visa & Work Permit support Great joining bonus in tickets vouchers 20 days annual paid holiday Monthly performance bonus Bonus for referring new colleagues Discounts and extra benefits for all employees In-House doctor and examination center Health insurance coverage Casual dress code Bonus for referring new colleagues. Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/ Language/English If English is your language apply now _ Immediate starts Fri, 28 Apr 2017 23:00:04 CEST 65454 http://www.europelanguagejobs.com/jobs/agent/if-english-is-your-language-apply-now-immediate-starts-65454.html Teleperformance Hellas Athens Attica Greece Teleperformance GreeceOur mission and values represent how we think and act every day to achieve our main goal: happiness from inside out. That means satisfaction for those who work for Teleperformance, for our clients and their customers.Teleperformance is the most globally recognized company for both its leadership and best practices. Our awards that make us proud: TELEPERFORMANCE NAMED A BEST PLACE TO WORK IN GREECETELEPERFORMANCE GREECE AMONG THE SITES CERTIFIED BY THE VEREGO SOCIAL RESPONSIBILITY STANDARDTELEPERFORMANCE GREECE WINS 2 AWARDS AT THE 10TH TOP RANKING PERFORMERS IN EMEAOur Job is to: · Help all customers and resolve their issues by investigating errors (via phone, email, chatting)· Find solutions when a product malfunctions· Provide information about products and services· Communicate clearly and gently with all consumersYou need to have:Excellent command in English (Written and Oral skills)Familiarity with Customer Care service role and ability to handle demanding clientsWillingness to work in a fast paced environmentAvailability to work in rotating shifts, on weekends or on HolidaysTeleperformance Greece knows how to reward and motivate our colleagues. We are a people company, so we believe that what makes us so successful, first and foremost, are our employees.Our offer:A professional, modern and multicultural environmentGreat relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free AccommodationIntegration supportCompetitive salary20 days annual paid holidayMonthly performance bonusBonus for referring new colleaguesHealth insurance coveragePension planHealth insurance coverageExtra payment for Greek Holidays, Sundays and OvertimeThree extra bonuses per year (Christmas, Easter, Holidays)Free Greek courses for all employeesDiscounts and extra benefits for all employeesEmployees-relations team supports all new employees from abroad to settle downCasual dress codeSend us now your application and join our exciting multicultural environment! Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Travel Advisor with Hungarian and English Fri, 28 Apr 2017 23:00:04 CEST 65478 http://www.europelanguagejobs.com/jobs/customer-service/travel-advisor-with-hungarian-and-english-65478.html TELUS International Europe Sofia Sofia Bulgaria TELUS International Europe is a BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services for global customers in over 35+ languages since 2004. The company has over 2 500 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England).Travel Advisor with Hungarian and EnglishBecame a member of the customer support team of one of the biggest and well - known Airlines companies.YOUR ROLE:Communicate with customers via phone and emailRespond to clients’ requests and provide accurate informationBe positive, friendly and supportiveYOUR PROFILE:Fluent in HungarianVery good level in EnglishFriendly and outgoing personalitySelf motivation and result - orientationIATA certificate will be a plusOur team members include people like YOU: enthusiastic, innovative, passionate and energetic. Our values drive how we work at TELUS and help explain why we achieve so much in the marketplace. Together WE:Embrace change and initiate opportunityHave a passion for growthBelieve in spirited teamworkHave the courage to innovateWe are looking for you! JOIN OUR TEAM AND CARING CULTURE! ? Rent allowance - accommodation provided for the whole period while working in our company? Transportation allowance? Supportive work-life balance policies? Attractive remuneration? Fantastic location? Constant extensive training? Excellent multinational business environment? Continuous support and learning? Work satisfaction*After every job ad description we add the following phrase: *Only candidates eligible to work in EU will be contacted! Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Hungarian Ecolab – Russian/English IT Helpdesk - Lisbon, Portugal Fri, 28 Apr 2017 23:00:04 CEST 65482 http://www.europelanguagejobs.com/jobs/customer-service/ecolab-russianenglish-it-helpdesk-lisbon-portugal-65482.html Sitel Portugal Lisbon Lisbon Portugal We are SitelGlobal outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our ClientOur client is a multinational company whose core business focuses on safety, protection, cleaning and facility care within several industries such as healthcare, food, and water treatment. Primary ResponsibilitiesBased in Lisbon, we are now recruiting a Service Desk Analyst to perform inbound support to the Russian market by phone, web form, email, and chat. In a service desk environment, the Analyst will deal with:Database issuesHardware and software support (access, login/password reset, errors and installation procedures)Network (new users, resetting users and access control) and troubleshootingAnswer service desk tickets to authorized users will diagnose and resolve requests and review daily information on systems statusWhat are we looking for?RequirementsRussian native speaker (mandatory)Strong English skills both spoken and writtenFamiliarity with web browsers and VPN issuesExperience with Windows based applicationsExcellent communication skillsBonus SkillsTechnical certificates or bachelor degree in Information Technology will be a plusCustomer care experienceHelpdesk, service desk or troubleshooting experienceEmail and chat support experienceAt Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.Among the benefits of working with us are:Competitive salary (x14)Monthly meal allowanceMonthly performance bonusPrivate healthcare insurance (applicable after 6 months) with an onsite DoctorFulltime 8h/day (Monday to Friday, from 6am to 3pm)Great office location in LisbonHelp in finding accommodation in Lisbon22 vacation days per annumUp to 4 weeks of training (fully paid by Sitel and included in the contract)Starting an international careerSupporting one of the largest brands in the worldFurther training available through SITEL’s online UniversityCareer opportunities and a great multicultural working environmentWe take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: EC/RU/ELJ. Contact InformationIf you have any questions regarding the position, feel free to contact the Recruitment Team.For more information on Sitel go to our website, or have a look at our Facebook page. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English Russian Claims Consultant (German) Fri, 28 Apr 2017 23:00:04 CEST 65483 http://www.europelanguagejobs.com/jobs/customer-service/claims-consultant-german-65483.html Blu Selection (not set) Barcelona Spain Job DescriptionInternational expert insurance Company, offering broking, consulting and risk management services, serving more than 10 million clients over the world. After a successful implementation of their office in Barcelona, they are now looking to grow their team and are currently recruiting several German speaking candidates as Claims Consultant.In this role, you will combine customer service and back office duties. We are looking for strong communicator and problem solver, along with solid organisation and administration capabilities. In this role, you are in charge of the full Claims Handling and Processing on the German market:- Collection of information, request of documentation and validation of documents- Evaluation of claims for validation or cancellation- Processing of Claims and communication between all parties involved, during the full process- Follow up with clients, provide them with necessary information about claims and other services and products of the company- Respond to customer queries accurately and professionally and ensure an efficient professional response is given- Process Claims in accordance to the company standard and policies and always ensure that a high level of customer service is provided- Update and follow up of information in the company internal system- Keep your knowledge up to date about the market and services of the company- Ad-projects and analysisThe Profile- German native level + fluent in English + knowledge of Spanish- 1 year of experience in Customer Service or Administrative function- Ideally previous experience in the insurance or banking industry- Excellent oral and written communication skills- Strong organisation, prioritization and analytical skills- Service and quality oriented- Dynamic, team player and positive personality- Willingness to learn, flexible and fast adaption skills- Stable, professional and committed in your work (it is not a 6-month job!)The Offer- A professional and international work environment- A company with high quality standard- A job which requires analysis, commitment and providing learning opportunities- Good working atmosphere, team oriented- An attractive salary 22.000€ gross/year - Permanent contract- Schedule: from Monday to Friday from 9 am to 6 pm- Start date: ASAP- Training provided, fully paid Reference: CCG01 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English German Innovation Systems Customer Adviser (Danish) Fri, 28 Apr 2017 23:00:04 CEST 65489 http://www.europelanguagejobs.com/jobs/customer-service/innovation-systems-customer-adviser-danish-65489.html Blu Selection Barcelona Barcelona Spain Being one of Europe´s leading global outsourcing company with over 22 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further. Do you speak Danish and are looking for a job in Barcelona? Check this out!The CompanyFor an American multinational technology giant who has revolutionized the Internet Industry, we are currently recruiting for Danish speakers for their multicultural and dynamic support team in Barcelona. Are you ready to take part of an exclusive and exciting adventure?The JobIn this position, you will be responsible to ensure excellent customer service to the Danish market, creating exceptional value and solving any issues to deliver consistent quality of service.The main responsibilities involve:- Manage effectively all incoming queries in a customer service environment- Respond to incoming calls and email from enterprise clients- Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues- Maintain client relationships through product support over the phone - Provide high quality service- Record all required data elements in CRM to provide good follow up and quality supportThe Profile- Language skills: native level of Danish+ fluency in English- Min. 6 months of previous experience in Customer Service or Technical Support in a Call Centre is preferred - Good technical skills and knowledge preferable- Interest in and willingness to learn and apply new technologies - Very good communication skills – both written and oral- Ability to operate in high pressure situations - Team player, enthusiast and self-starter- Analytic skills and problem solving skills - Customer and Quality orientedThe Offer- A salary in line with Barcelona’s standard: 16.000€ / year + bonus + full paid training period- Long term position, full time job (39h/week), standard office hours, Monday to Friday- Opportunity to join a booming and exciting company- An international company with a multicultural environment (+20 nationalities)- A fun, rewarding and open minded team- Trainings, self-development program and career opportunities (Continuous training with 360° training courses, coaching sessions, courses for hard and soft skills, development programs for employees with leadership potential and management training courses organised by the Company)- Relocation Package provided for candidates from abroad (reimbursement of up to 500€ for flight tickets and accommodation for the first days upon arrival)- Start Date: ASAP Less than 18.000 € gross / year Freelance Full-time Customer Service Location/Spain/Barcelona Language/Danish SWEDISH OR GERMAN SPEAKING CUSTOMER SUPPORT AGENT Fri, 28 Apr 2017 23:00:04 CEST 65492 http://www.europelanguagejobs.com/jobs/Gaming/swedish-or-german-speaking-customer-support-agent-65492.html Spoton Connections (not set) Malta Our prestigious Client operating in the IGaming area is looking for a Swedish or German speaker Customer support agent  to joyn their team in the sunny Malta! Friendly and outgoing personalityImmediate available to start (candidates locally based will be preferred)A previous experience in the field will be a strong assetAt least one year of experience in jobs customer service relatedPermanet ContarctCareer progressionInteresting and competitive salaryRelocation Package Permanent Full-time Gaming Location/Malta/ Language/German Swedish Italian Gaming support for Ubisoft in Lisbon (M/F) Fri, 28 Apr 2017 23:00:04 CEST 65500 http://www.europelanguagejobs.com/jobs/customer-service/italian-gaming-support-for-ubisoft-in-lisbon-mf-65500.html Ubisoft Lisbon Lisbon Portugal About us:We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.Our client:Ubisoft Entertainment SA is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Just Dance, Tom Clancy’s video game series, Rayman, Far Cry and Watch Dogs. The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all platforms, including consoles, mobile phones, tablets and PCs. In the business of heroes Ubisoft is serious about fun!Responsibilities:To consistently provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native or near-native language by webmail.To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products.To consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to Ubisoft.Profile:Be native or near-native speakers in Italian [C1/C2 in CERF]Feel passionate about the gaming industry and be an active gamerShow strong logical thinking, good communication and team playerHave consumer oriented mind-set and willingness to provide the best serviceHave at least basic technical knowledgeSpeak fluent English for training and coordination purposesTechnical support experience is greatly appreciated5 reasons to join us:Start an International career;You’ll be joining an Award winning team;Possibility to work with prestigious brands;Be part of an Innovative and forward thinking company;Lisbon is a great place to live and work. To negotiate Temporary Full-time Customer Service Location/Portugal/Lisbon Language/English Italian Public Relations in a 5-star hotel - RECH364-1548 Fri, 28 Apr 2017 23:00:04 CEST 65741 http://www.europelanguagejobs.com/jobs/human-resources/public-relations-in-a-5-star-hotel-rech364-1548-65741.html IES Consulting Lanzarote Spain If you´re lucky enough to do your internship in this company, you´ll undoubtedly remember it till the end of your life: it´s a great 5-star hotel, located (obviously) in one of the most beautiful spots in Europe: the Canary Islands.This hotel, like many others around, has hundreds of rooms and suites with sea views, swimming pools and a spa, 24-hour reception, internet, parking, etc. A dazzling structure where for years hundreds of students have done their internships at the reception, in public relations, entertainment, booking managament, or in the kitchen or restaurant.It´s noteworthy that its team of experts has great experiences with interns from countries such as Germany, France and Italy, among many others: they know how to offer a real internship experience.The interns´ working hours are 5 days a week, 8 hours a day. The daily shifts can be split or continuous depending on the position and  the season. All internships are paid, and provide free accommodation and meals.The paid public relations internship in this 5-star hotel aims at making the guest experience pleasant and also to encourage their participation in events, excursions and other tourist atrractions offered by the hotel. It is a very important department because it interacts directly with the guest and allows so to identify what they like and not like.Some of the most important tasks of the public relations internship are:Attend the clients in different languages by solving doubts or advising them about the services of the hotel.Organise and send e-mailing campaigns to partners and guests with corporate information, check-ins, check-outs, events and more.Welcome clients in the restaurant or at events that take place at the hotel premises.Follow-up on and handle complaints to avoid more dissatisfaction, and find diplomatic solutions.Inform and solve doubts of clients and partners at national and international level via telephone and e-mail.Provide general tourist information and information about tourist excursions.Take care of the welcome and farewell of the customers.This internship starts between December and January for 3-6 months.In addition to English and Spanish, knowledge of other languages like French and German is appreciatedExperience in direct customer contact, in hotels or in tourism in general is appreciated300€/month + accommodation and meals Less than 18.000 € gross / year Internship / Apprenticeship Full-time Human Resources Location/Spain/ Language/Spanish English Animator / Entertainer 4-star hotel resort - RECH698-1381 Fri, 28 Apr 2017 23:00:04 CEST 65746 http://www.europelanguagejobs.com/jobs/customer-service/animator-entertainer-4-star-hotel-resort-rech698-1381-65746.html IES Consulting Malaga Spain 4-star apartment-hotel perfect for holidays in Costa del Sol. It combines the advantages of a stay in an apartment with facilities and services of a hotel. They offer training in Animation and Food&Beverage. This experience is ideal for students who only speak English and want to improve their levels of other languages such as Spanish. You´ll be constantly supervised by a tutor. The internships are paid monthly, and you´ll also have free accommodation and 3 meals a day.The hotel is located at the seafront, and 20 minutes away from Malaga airport. It´s an excellent location if you want to explore Malaga´s tourist attractions and enjoy the cultural beauty of the city. The hotel is interested in students committed to customer service and with great empathy towards people.Since 2015 we´ve been sending them interns, and all of them have had extraordinary experience there.The student should  help with entertainment and leisure activities:Children's games, organising programmes for children such as MiniclubAdult theme parties, sports and entertainment at the resortParticipating in all kinds of animation activities including children, sport and evening animationThis internship starts in July for 2-3 months.Proactive, creative person with customer service orientationGood English300€/month + accommodation and meals Less than 18.000 € gross / year Internship / Apprenticeship Full-time Customer Service Location/Spain/ Language/English Stage – Assistente Account Manager a Barcellona Fri, 28 Apr 2017 23:00:04 CEST 65802 http://www.europelanguagejobs.com/jobs/account-manager/stage-assistente-account-manager-a-barcellona-65802.html IES Consulting Barcelona Barcelona Spain Informazioni sull’azienda che offre lo stage:Quest’azienda é ubicata nel centro di Barcellona e fá parte del settore dell’Emailing Marketing. Possono contare su strategie innovative, creative e di successo per differenziare il suo servizio in un mercato cosi competitivo.Il suo Team offre servizi di Marketing ai suoi clienti, tra i quali sono inclusi la monetizzazione delle basi di dati e del traffico web , SEO, SEM , gestione delle reti Sociali , la fidelizzazione dei clienti al Brand e molto altro. Quest’azienda é presente nel mercato a livello globale (Europa, America Latina, Asia, Australia).Viene offerto ai propri candidati formazione in ambito Marketing o Amministrazione ( relativamente alla posizione di Stage), oltre ad una remunerazione mensile ed un Tutor che guiderá il Tirocinante durante la sua esperienza      MANSIONI PREVISTE DALLO STAGE:Contatto con aziende internazionali relazionate al settore online;Realizzazione di invio di campagne pubblicitarie online;Gestione della basi di dati propria e dei Software di affiliazione;Analisi di campagne e delle piattaforme di tracking;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaMarketing; Business; ComunicazioneConoscenza linguisticaSpagnolo – C1Italiano – C1Esperienza richiestaConoscenze informaticheOfficeAltre richiestePassione per il lavoro di gruppo, la cumunicazione ed il contatto B2BInformazioni importanti* SedeBarcelona* Vantaggi600 Euro mensili* OrariDal Lunedí al Venerdí40 Ore settimanali/ 8 Ore Giornaliere To negotiate Internship / Apprenticeship Full-time Account Manager Location/Spain/Barcelona Language/Spanish Czech Back office Officer Fri, 28 Apr 2017 23:00:04 CEST 65807 http://www.europelanguagejobs.com/jobs/customer-service/czech-back-office-officer-65807.html Spoton Connections (not set) Malta Minimum Requirements:· University degree· Excellent English both written & spoken and additional languages will be a benefit.· Previous minimum one year’s experience in a similar position is an asset· Strong communication skills, both verbal and written in Czech· Computer skills – Microsoft Office – Word, Excel, PowerPoint – at least Intermediate level· Team player and customer oriented· Willingness to learn and expand horizonsThe Employee shall be primarily responsible for the provision of Back Office Services (hereinafter the “Services”), including: · Funds transfer processing via Bank accounts opened with third parties· Processing of outgoing payments by operating the Bank’s IT systems· Creation and modification SWIFT messages from class 100, 200, 300, 500, 900.· Verification of the matching of dealing conversation with the dealing tickets created officially by the Treasury front-office department;· Authorize into the core banking system of treasury operations processed by the Treasury front-office department according to the ticket deals received;· Daily monitoring of level of liquidity in the Bank’s accounts, including the online accounts used for running the lending business;· Daily monitoring of the limits for each bank account;· Daily reconciliation of bank accounts, preparation of reconciliation reports and follow-up for the unreconciled items;· Daily DRT’s closing for countries;· Daily monitoring invoicing process;· Preparation of specific reports and submission to the relevant authorities;· Preparation of internal reports by request;· Correspondence with other institution· Investigations of problematic transactions· Performing End of Day process· Input transactions into Core Banking system· Effectively organize his work and time to achieve timely and high-level result.· Ensure compliance with all regulations.· Perfecting own professional activity.· Manifesting professional behaviour.· Permanent improvement of professional and specific training.· Using the existing resources exclusively in the Bank’s interest.· Processing transactions efficiently and accurately while maintaining high service standards.· Adhering to all Bank policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct.· Record keeping as per requirements and the Bank’s policies and standards.· Sharing knowledge and experience with other team members and the provision of support as and when needed.· Demonstrating a positive attitude, adaptability, flexibility, and punctuality· Performing any other duties that may be assigned from time to time. In addition to the above listed Services, the Employee shall on his own initiative and not only when specifically required to do so, perform all the duties related to his position with the Company or deriving from this Contract or the instructions given by his director or manager.  To negotiate Permanent Full-time Customer Service Location/Malta/ Language/English Czech Latvian Customer Support officer - Mlata Fri, 28 Apr 2017 23:00:04 CEST 65809 http://www.europelanguagejobs.com/jobs/customer-service/latvian-customer-support-officer-mlata-65809.html Spoton Connections (not set) Malta Responsibilities:· Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services;· Ensure that client accounts are opened according to the client’s product and service guidelines;· Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application;· Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information;· Identify selling opportunities after analysing the customer’s needs;· Address cancellation and temporary/ permanent blocking of cards, as per customer requests;· Process of transactions and outgoing payments accurately within the company’s I.T. systems;· Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct;· Keeping records as required;· Issuing of new cards and renewal processes.· Assistance with gathering of data/information for the company (via phone, e-mails and chat);· Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies;· Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions;· Communication and close cooperation with country co-ordinators and other departments;· Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records;· Other related ad hoc duties that may be assigned from time to time.                                                                                     Advantages:· The opportunity to work in a dynamically evolving company;· Opportunities for growth, realization of own ideas and further training;· Professional and attentive environment;· Other benefits, depending on candidates’ skills and experience. Requirements:· University degree·  Fluent in both English and Latvian. Additional languages will be a benefit.· Previous experience in a similar position is an asset· Strong communication skills, both verbal and written· Computer skills·  Team player and customer oriented·  Willingness to learn and expand horizons To negotiate Permanent Full-time Customer Service Location/Malta/ Language/English Latvian Stage – Assistente Marketing, Commerc, Attenzione al Cliente Fri, 28 Apr 2017 23:00:04 CEST 65813 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/stage-assistente-marketing-commerc-attenzione-al-cliente-65813.html IES Consulting Barcelona Barcelona Spain Informazioni sull’azienda che offre lo stage: Il nostro Partner é un’agenzia che offre servizi di trasferimento in Spagna per imprese e clienti stranieri. É formata da un Team piccolo poliglotta e polivalente; gli Stage offerti ti formeranno sotto vari punti di vista incluso il contatto diretto con il Management.Le conoscenze di quest’azienda in Spagna e le competenze sviluppate in questo ercato , permettono ai propri clienti di ristabilirsi in Spagna; un cambio cultorale e lavorativo che potrebbe essere molto duro senza il supporto di professionisti. I suoi uffici sono ubicati in una delle zone piú conosciute di Barcellona e ti permetteranno di di vivere dall’interno l’atmosfera della capitale Catalana con tutto il suo incanto.Non aspettare ad inviarci la tua candidatura, quest’azienda ti dará una fantastica opportunitá di svolgere la tua prima esperienza professionale all’Estero! MANSIONI PREVISTE DALLO STAGE :Marketing On line (gestione di campagna AdWords) ed analisi delle fonti d’informazione riguardanti il mercato immobiliario a Barcellona;Dinamizzazione della pagina Facebook dell’azienda: attualizzazione degli eventi e pubblicazione delle notizie per la comunitá degli espatriati a Barcellona;Contatto con agenzie immobiliarie ed organizzazione del programma e delle visite con i clienti nei vari appartamenti;Assistenza ai clienti nella gestione amministrativa;Attualizzazione del sistema di gestione interna per il follow-up dei clienti e della base di dati (CRM-ERP);Attualizzazione della pagina web(tradotta in 4 lingue) e dei documenti interni dell’impresa;Assistenza nelle differenti aree della direzione; Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaEconomia Aziendale; Commercio Internazionale; Marketing; Lingue Straniere o altri studi similiConoscenza linguisticaInglese – C1Spagnolo – C1Esperienza richiestaConoscenze informatichePacchetto Office; Internet; Social MediaAltre richiestePersona estroversa e con abilitá comunicative, capacitá d’ascoltoe ottimo tratto con i clienti *** Verranno presi in considerazione solamente candidati che possano ottenere una Convenzione di Tirocinio tramite la propria UniversitáInformazioni importanti* Sede Barcelona* Vantaggi400 Euro Mensili* OrariDal Lunedí al Venerdí8 Ore Giornaliere To negotiate Internship / Apprenticeship Full-time Marketing and PR Location/Spain/Barcelona Language/Spanish English Stage – Marketing , Commercio e Booking in Hotel Resort Fri, 28 Apr 2017 23:00:04 CEST 65840 http://www.europelanguagejobs.com/jobs/Media-Sales/stage-marketing-commercio-e-booking-in-hotel-resort-65840.html IES Consulting Costa Brava Girona Spain Informazioni sull’azienda che offre lo stage: La struttura che offre questo Stage non é solo un Hotel ma bensí una catena alberghiera internazionale con una forte presenza in Spagna e nei suoi vari territori: dalle incantevoli spiagge sul Mediterraneo alle montagne nei Pirenei , splendidi Resort dove per anni i nostri candidati hanno effettuato i loro TirociniTutti i loro Hotel offrono Stage remunerati, con vitto e alloggio inclusi. Da molti anni i candidati effettuano Stage in ambito Front Office ma anche in Animazione , Cucina e RistorazioneLe loro strutture ubicate in montagna sono un’ottima possibilitá per i fan degli sport invernali, essendo un’ottima alternativa per gli amanti dello sci e dello snowboard; le strutture invece ubicate sulla costa direttamente sul mare, sono un’ottima destinazionae per i turisti che vogliano godere appieno l’estate. Punto d’incontro di questa catena alberghiera é la cucina che unisce cibo regionale con la cucina internazionale. MANSIONI PREVISTE DALLO STAGE :Questo Stage in ambito Commerciale e Marketing é rivolto a candidati interessatiad entrare a far parte di una catena alberghiera supportando il Dipartimento internazionale di Booking nelle aree relazionate alla comunicazione, customer Management, Product Marketing  e Business Development.Le mansioni principali che il candidato effettuerá sotto la supervisione del Direttore Commerciale e Booking:Informare clienti potenziali sui prodotti e servizi della catena alberghiera;Gestire la piattaforma dell’azienda attualizzando le prenotazioni e le vendite;Registrare le prenotazioni dei nuovi clienti verificando la disponibilitá dell’Hotel nel Database interno;Creare ed offrire informazioni a clienti potenziali con il fine di chiudere una vendite o registrare una prenotazione;Creare Budget e plan per clienti potenziali;Supporto nella creazione di attivitá Marketing come ad esempio campagne Mailing;Controllare costantemente la reale disponibilitá in ogni Hotel del gruppo , comunicandolo ai Tour Operator;Scrivere report al responsabile del Dipartimento, a proposito dello sviluppo e dei risultati ottenuti;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaCommercio; Business; Amministrazione; Management; Turismo;Conoscenza linguisticaSpagnolo – B1Francese – B1Inglese – A2Esperienza richiestaVerrá valutata esperienza in ambito commerciale , Marketing o VenditeConoscenze informatichePacchetto Office; Internet; Social MediaAltre richiesteVerranno valutate abilitá commerciali e di persuasione *** Verranno presi in considerazione solamente candidati che possano ottenere una Convenzione di Tirocinio tramite la propria UniversitáInformazioni importanti* SedeCosta Brava* Vantaggi200 Euro MensiliAlloggio e pasti* Orari5 giorni settimanali8 Ore Giornaliere? To negotiate Internship / Apprenticeship Full-time Media Sales Location/Spain/Girona Language/Spanish English French Stage – Reception e Turismo in Hotel Resort (Italiano Nat) Fri, 28 Apr 2017 23:00:04 CEST 65856 http://www.europelanguagejobs.com/jobs/tourism/stage-reception-e-turismo-in-hotel-resort-italiano-nat-65856.html IES Consulting Costa Brava Girona Spain Informazioni sull’azienda che offre lo stage: La struttura che offre questo Stage non é solo un Hotel ma bensí una catena alberghiera internazionale con una forte presenza in Spagna e nei suoi vari territori: dalle incantevoli spiagge sul Mediterraneo alle montagne nei Pirenei , splendidi Resort dove per anni i nostri candidati hanno effettuato i loro TirociniTutti i loro Hotel offrono Stage remunerati, con vitto e alloggio inclusi. Da molti anni i candidati effettuano Stage in ambito Front Office ma anche in Animazione , Cucina e RistorazioneLe loro strutture ubicate in montagna sono un’ottima possibilitá per i fan degli sport invernali, essendo un’ottima alternativa per gli amanti dello sci e dello snowboard; le strutture invece ubicate sulla costa direttamente sul mare, sono un’ottima destinazionae per i turisti che vogliano godere appieno l’estate. Punto d’incontro di questa catena alberghiera é la cucina che unisce cibo regionale con la cucina internazionale. MANSIONI PREVISTE DALLO STAGE:Questo Stage in Reception  in Spagna avrá luogo in un incantevole Hotel in Costa Brava dove, supervisionato del responsabile del Dipartimento, il candidato apprenderá il lavoro al Front Desk, migliorando le sue abilitá nelle lingue e sviluppando skills nel lavoro di gruppo.Le aree piú importanti che verranno svolte saranno le seguenti: Offrire informazioni agli ospiti a riguardo dei siti turistici piú importanti della Costa Brava, dei servizi offerti dall’Hotel, dal Ristorante e dalla Spa;Registrare Check-in e Check-Out nel Database interno;Allocare le stanze ai nuovi ospiti della struttura, confermando le prenotazioni ed informandoli a proposito dei servizi dell’hotel;Mantenere l’area Reception in perfetto stato, sempre pulita ed organizzata;Attenzione telefonica;Risolvere ogni dubbio , incidenza o lamentela con simpatia informando il responsabile del Dipartimento in caso non fosse possibile risovere autonomamente;Controllare tutte le prenotazioni del giorno e confermare la disponibilitá prima dell’arrivo degli ospiti;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaTurismo; Commercio; Business; Lingue Straniere; Comunicazione; Relazioni InternazionaliConoscenza linguisticaSpagnolo – B1Inglese – B1Esperienza richiestaConoscenze informatichePacchetto Office; Internet; Social MediaAltre richiesteVerrá valutata una personalitá gentile e felice con abilitá nell’assistenza al cliente *** Verranno presi in considerazione solamente candidati che possano ottenere una Convenzione di Tirocinio tramite la propria UniversitáInformazioni importanti* SedeCosta Brava* Vantaggi200 Euro MensiliAlloggio e pasti* Orari5 giorni settimanali8 Ore Giornaliere To negotiate Internship / Apprenticeship Full-time Tourism Location/Spain/Girona Language/Spanish English Paid FO/F&B Internship in 5 Star Hotel in China Fri, 28 Apr 2017 23:00:04 CEST 65867 http://www.europelanguagejobs.com/jobs/Other/paid-fofb-internship-in-5-star-hotel-in-china-65867.html SII Sichuan Internships & Immersion programs limit Chengdu Sichuan China SII offers paid internship positions in top international hotels in china.Hospitality internships is our specialty. We have great contacts with 5 star international hotel brand sin Chengdu. All the positions include accommodations, meals and basic salary that is more than enough to support the intern during his stay here.SII offer the most cost effective internships in China - contact us today for more information 1.speak fluent English2.candidate with European, American or south American passportInternship  informationOpen positionsFood &Beverage, Rooms positions available. Regular Tasks Undertaken by  intern:1. Control the staff2. Serve English guests3 . Serve VIP guests4 . Solve problems between staff and guests5 . Some basic ManagingWork hours:8 hours per day.Benefits :-Allowance RMB/month 1500 AccommodationAccessories of accommodation3 meals per working day in the staff canteen or in our Western restaurantuniform2 days off per week.Chinese Public holidays,hotel activities, hotel gifts .etc. Less than 18.000 € gross / year Internship / Apprenticeship Full-time Other Location/China/Sichuan Language/English Dutch + German Customer Relationship Manager - Gutersloh Fri, 28 Apr 2017 23:00:04 CEST 65870 http://www.europelanguagejobs.com/jobs/customer-service/dutch-german-customer-relationship-manager-gutersloh-65870.html Careertrotter Gütersloh North Rhine-Westphalia Germany Job SummarySpeak both Dutch & German? Have you been working in Customer Service for a while now but need to go the next step up? How about join the team in Gutersloh? We are looking for the next Multilingual Customer Relationship Manager to join our client in Germany - They are working with a pharma supplier who is looking to grow its very own client base. Keep reading for more - Learn more about your future job & earning €31,000 gross per annum.What will you do in this job?As part of the B2B Customer Relationship team it will be your job to work closely with clients over the phone, helping them with any queries or issues they may have about their orders and payments. You will be working closely with logistics too as clients may also have questions about the delivery of their medical goods. You will get the chance to help a number of account managers prepare offerings for their clients abroad.Who will you be working for?Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. They are currently working with a client who is a big player in the pharma goods sector - where they would supply pharmaceutical goods to medical professionals internationally. Currently they are looking for you to speak near native Dutch AND German to work in their B2B Customer Relationship Management team in Gutersloh, Germany.Who are we looking for?For this Customer Relationship Manager role we are looking for you to have a near native level of both Dutch and German - You have excellent communication skills in both languages. Previous customer service experience would be great but what we are really looking for is an inner drive, a passion for what you do. You have great MS Office skills and are comfortable in using all of their applications. You are a team player and extremely customer focused. Where would you be working?Gutersloh Germany is where you will be working, a city that is considered as a media and technology centre that is represented through many picturesque parks and gardens. It is often referred to as ‘little Nazareth’ in the EU because of its historical background. Gutersloh is less than 1 hour away from major international airports so you are never too far from home.Interview & SalaryThe interview process for this Dutch + German B2B Customer Relationship job you would sit a number of language and customer service tests, just to test your level in both Dutch & German, lastly you would sit a face-to-face interview.If you are living outside of Germany, there is an amazing relocation package of offer, where you would get reimbursed for your flight expenses in regards to the interview. For this Dutch + German Customer Relationship management position you can expect to earn €31,000 gross (inc. bonus). For more information - Register & Apply Now - Any Questions - Feel free to pop us a call.  30.000 € - 36.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/English German Dutch Cash Collector w/ Native level of Dutch Fri, 28 Apr 2017 23:00:04 CEST 65878 http://www.europelanguagejobs.com/jobs/credit-collections/cash-collector-w-native-level-of-dutch-65878.html Babel Profiles Barcelona Barcelona Spain Do you like food, know how to talk to clients and feel challenged by improving all processes regarding payments? If you have a Native level of Dutch and experience in Cash Collection or Customer Care (B2B), we have an amazing opportunity for you in the Restaurant Sector!Service, a culture of high standards and hard work, a sense of taste, generosity and empathy. Those are some of the values of gastronomy. Our client, a well-known E-commerce which operates in the restaurant sector, strives to improve culinary experiences for restaurant owners and their customers. Their adventure has just begun, and with the confidence of the 12 500 restaurants that are part of their network, they are inspired to go further every day.As a Cash Collector, your responsibilities include:- Contacting your clients and managing the payment process (for restaurants in The Netherlands)- Ensuring the timely collection of outstanding balances/debts from your clients- Making arrangements with banks to arrange direct debit or other payment methods with your clients - Negotiating satisfactory outcomes with your clients and banksKey Languages:- Native level of Dutch- Advanced level of EnglishCore Skills/Experience:- 1 year of experience as a Cash Collector or in B2B Customer Service - Organised, empathetic and dynamic person with high communication skills- Disciplined and high attention to detail- Perseverance and the ability to make agreements- Passion for the restaurant sectorWhat's on Offer:- Temporary contract (6 months)- Competitive fixed salary with monthly commissions- Normal office working hours- International working environment- Compensation for practising sports in any gym in Barcelona- Interesting discount in private health insurance - Dining and leisure area + terrace - Coffee point on each floor with coffee and tea for free Temporary Full-time Credit/Collections Location/Spain/Barcelona Language/Dutch Accounts Receivable - Temporary contract Fri, 28 Apr 2017 23:00:04 CEST 65881 http://www.europelanguagejobs.com/jobs/accounts-receivable/accounts-receivable-temporary-contract-65881.html Babel Profiles (not set) Spain Do you like to improve culinary experiences for restaurants and customers all over the world? Do you have a fluent level of Spanish and English and experience as an Accounts Receivable or Cash Collector? Have a look!Service, a culture of high standards and hard work, a sense of taste, generosity and empathy. Those are some of the values of gastronomy. Our client, a well-known E-commerce which operates in the restaurant sector, strives to improve culinary experiences for restaurant owners and their customers. Their adventure has just begun, and with the confidence of the 12 500 restaurants that are part of their network, they are inspired to go further every day.As an Accounts Receivable your responsibilities include:- Contacting your clients and managing the payment process- Setting up monthly payments of new restaurants- Ensuring the timely collection of outstanding balances/debts from your clients- Making arrangements with banks to arrange direct debit or other payment methods with your clients - Negotiating satisfactory outcomes with your clients and banksKey Languages:- Fluent level of English and Spanish- Another European language would be a plusCore Skills/Experience:- 1 year of experience as an Accounts Receiveable   - Organized, empathetic and dynamic person with high communication skills- Disciplined and high attention to detail- Perseverance and the ability to make agreements- Passion for the restaurant sectorWhat's on Offer:- Temporary Contract (6 months)- Competitive fixed salary with monthly commissions- Normal office working hours- International working environment- Compensation for practicing sports in any gym in Barcelona- Interesting discount in private health insurance - Dining and leisure area + terrace - Coffee point on each floor with coffee and tea for free Temporary Full-time Accounts Receivable Location/Spain/ Language/Spanish English 2nd Level Technical Support w/Full Prof English + Spanish Fri, 28 Apr 2017 23:00:04 CEST 65885 http://www.europelanguagejobs.com/jobs/Technical-Support/2nd-level-technical-support-wfull-prof-english-spanish-65885.html Babel Profiles Barcelona Barcelona Spain Are you one of those people who likes discovering new restaurants every weekend? Do you speak Spanish and English on a Full Professional level? Do you have more than 2 years experience in IT-support? Have a look at this great job opportunity!Our client is a very well-known multinational company which offers their clients the possibility to find restaurants based on the type of cuisine, ambiance, location, and price. Their purpose is to give customers the possibility to book, check table availability, choose and comment restaurants at any time and from everywhere. They have one of their several offices here in Barcelona and they want young but skilled people to join their team.As 2nd level Technichal Support  your responsibilities include:- Provide premier customer service focusing on the end-user at all times- Be responsive to ticketed customer service requests, as well as business needs- Support Windows 10, Mac OS X, iPads, and mobile phones including iPhones and Android phones- Support enterprise level video conferencing including Cisco and BlueJeans- Support Exchange email for various mail clients including MS Outlook for Windows and OS X, Microsoft Outlook Web App, Mac Mail, and Thunderbird- Support the Google enterprise apps instance- Configure and support network printers for OS X and Windows- Support end user's VPN and two-factor authentication configuration- Consistently update the ticketing system, ensuring proper documentation of tasks completed and status updates- Documentation of all work effort- Create and update the Knowledge Base articles- Proactively address new and emerging problems- Management and assignment of IT related inventoryKey Languages:- Full professional level of English and Spanish- Other European language would be a plusCore Skills/Experience:- 2-5 years of experience in IT support- Experience working in an Incident Management Ticketing system- Experience supporting both Windows and Apple computers as well as mobile devices- Working knowledge with Microsoft SCCM and/or JAMF's Casper Suite- Time management capability to handle multiple (un)supervised projects and priorities in a quality and deadline-driven environment- Desire to give the best customer service and meet deadlines- Ability to work autonomously in combination with excellent communication with fellow team members- Remain calm in stressful situations- Adapt easily to an ever-changing environment- Self-motivated and eager to learn new skills- Looking for opportunities to improve both personal and team processesWhat's on offer: - Competitive fixed salary- Permanent contract- International working environment- Compensation for practicing sports in any gym in Barcelona- Interesting discount in private health insurance - Coffee point on each floor with coffee and tea for free- Dining and leisure area Permanent Full-time Technical Support Location/Spain/Barcelona Language/Spanish English Start Je Recruitment Carrière – Betaalde Training in Praag! Fri, 28 Apr 2017 23:00:04 CEST 65916 http://www.europelanguagejobs.com/jobs/sales-marketing/start-je-recruitment-carriere-betaalde-training-in-praag-65916.html NonStop Recruitment (not set) Prague Czech Republic Ben je opzoek naar een recruitment baan waarbij je een volledige betaalde training krijgt zodat je vol zelfvertrouwen aan je nieuwe carrière kan beginnen? Je spreekt vloeiend Nederlands en Engels en je wilt naar het mooie Praag verhuizen? Dan is dit je kans! Je hebt geen ervaring nodige om bij ons aan de slag te kunnen, we bieden je een volledige betaalde training in Praag zodat je een expert in recruitment wordt. Tijdens onze training ontwikkel je vaardigheden waar je de rest van je leven voordeel van zult hebben. Je gaat aan de slag met verkooptechnieken, communicatietechnieken, onderhandelingstechnieken, headhunting en het plaatsen en verwerken van vacatures. NonStop Recruitment is een van de snelst groeiende recruitment bureau’s in Europa, sinds onze oprichting in 2000 zijn we gegroeid naar ruim 200 medewerkers en we zijn nog niet uitgegroeid! Om ons doel om eind 2019 Global te gaan te behalen zijn we opzoek naar ambitieuze sales tijgers die ons NonStop team komen versterkken. Bij ons heb je de mogelijkheid door te groeien en je carrière naar het volgende level te tillen. De mensen die we op dit moment aannemen zijn de Team Leaders, Sales Managers en zelfs Associate Directors van de komende jaren!We zoeken mensen die:Opzoek zijn naar hun eerste of tweede baanAmbitieus zijn en carrière willen makenCommercieel zijn ingesteld en die plezier halen uit verkoopgesprekken voeren via de telefoonVloeiend Nederlands en Engels sprekenIn EU en UK mogen werken zonder visa sponsoringWe bieden jou een volledige, betaalde  training, een internationale carrière met doorgroeimogelijkheden, de mogelijkheid om binnen 6-10 maanden naar een van onze andere locaties te verhuizen, een verhuispakket en een basis salaris + een commissiestructuur zonder limiet. 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Czech Republic/Prague Language/English Dutch Trainee Recruitment Consultant – English Speakers Fri, 28 Apr 2017 23:00:04 CEST 65927 http://www.europelanguagejobs.com/jobs/sales-marketing/trainee-recruitment-consultant-english-speakers-65927.html NonStop Recruitment (not set) Prague Czech Republic Trainee Recruitment Consultant – English Speakers We are NonStop Recruitment, one of Europe’s fastest growing recruitment and executive search firms. Our offices are located in the UK, Switzerland and the Czech Republic and are in attractive locations including the Citi Bank Tower in London and Danube House in Prague. As a business we invest heavily in developing our staff to be future leaders of our business and we have significant growth plans for 2017 where we are looking to expand from 220 employees to over 280. In 2019 we are planning to go global so now is the time to come on-board.It’s an exciting time to join NonStop now! We’re expanding and we’re looking for motivated and ambitious people just like you who want to begin an international career abroad. Joining a multicultural, multilingual and international team, you’ll benefit from some of the best training in the recruitment industry, designed to really help you grow, develop and succeed. We work in high-end recruitment within Pharma, Medical Devices, Technical, Digital Chemical, Social Care and Education.To be successful: you’ll be driven by targets, well spoken, passionate and driven. We are looking to recruit for our English market therefore a near-native level of English if a must.If you speak additional languages that’s great too! We’re expanding in the German, French, Nordic and Benelux regions so if you speak Danish, Dutch, German, French, Swedish, you’ll have a great opportunity to use your language skills on a daily basis. It’s not essential though, we are also looking for fluent English.Your Career: You’ll begin at our centre of excellence in Prague, Czech Republic where you’ll begin working in your own niche market whilst learning the skills required to become a successful recruitment consultant. Then within 5-9 months, based on your performance, you’ll have the option of choosing which of our international offices you’d like to work in.Yes that’s right! You tell us where you want to work! You’ll have the choice of working in prime locations such as Canary Wharf – London, Lakeside – Portsmouth, Zug – Switzerland or Prague & Pardubice - Czech Republic.Send us your CV and, if selected, you’ll get a call from one of our Talent Acquisition Team, who will ask you a few questions and tell you about their experience with NonStop so far. If you impress them you’ll be invited assessment days in Prague or in London and from there you could potentially be embarking on arguably the best career choice you could ever make!Please note we can only accept applications from candidates who hold valid European Union passport and are able to work in Europe without visa sponsorship.Key words: sales, headhunting, career, recruitment, commercial recruitment, trainee recruitment consultant, Nordics, Sweden, Finland, Denmark, Norway, negotiation, Swedish, Danish, Finnish, Norwegian, rewards, Prague, London, Zug, Portsmouth, commission,  Internal Recruitment, entry level jobTo be successful: you’ll be driven by targets, well spoken, passionate and motivated. We are looking to recruit for our English market therefore a near-native level of English if a must.You will be also willing to move to Prague for 6 to 10 months.What’s in it for you:International career opportunityHigh earning potential – 1st year on target earnings £30,000 - £45,000, 2nd year £40,000 - £60,000 and 3rd year 60,000 - £100,000Award winning excellent training - Best Recruitment Training, Europe, 2016 (Corporate Vision Magazine)Rewarding environment 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Czech Republic/Prague Language/English Sales Enthusiasts – English Speakers Fri, 28 Apr 2017 23:00:04 CEST 65938 http://www.europelanguagejobs.com/jobs/sales-marketing/sales-enthusiasts-english-speakers-65938.html NonStop Recruitment (not set) London United Kingdom Trainee Recruitment Consultant – English Speakers We are NonStop Recruitment, one of Europe’s fastest growing recruitment and executive search firms. Our offices are located in the UK, Switzerland and the Czech Republic and are in attractive locations including the Citi Bank Tower in London and Danube House in Prague. As a business we invest heavily in developing our staff to be future leaders of our business and we have significant growth plans for 2017 where we are looking to expand from 220 employees to over 280. In 2019 we are planning to go global so now is the time to come on-board.It’s an exciting time to join NonStop now! We’re expanding and we’re looking for motivated and ambitious people just like you who want to begin an international career abroad. Joining a multicultural, multilingual and international team, you’ll benefit from some of the best training in the recruitment industry, designed to really help you grow, develop and succeed. We work in high-end recruitment within Pharma, Medical Devices, Technical, Digital Chemical, Social Care and Education.To be successful: you’ll be driven by targets, well spoken, passionate and motivated. We are looking to recruit for our English market therefore a near-native level of English if a must.If you speak additional languages that’s great too! We’re expanding in the German, French, Nordic and Benelux regions so if you speak Danish, Dutch, German, French, Swedish, you’ll have a great opportunity to use your language skills on a daily basis. It’s not essential though, we are also looking for fluent English.Your Career: You’ll begin at our centre of excellence in Prague, Czech Republic where you’ll begin working in your own niche market whilst learning the skills required to become a successful recruitment consultant. Then within 5-9 months, based on your performance, you’ll have the option of choosing which of our international offices you’d like to work in.Yes that’s right! You tell us where you want to work! You’ll have the choice of working in prime locations such as Canary Wharf – London, Lakeside – Portsmouth, Zug – Switzerland or Prague & Pardubice - Czech Republic.Send us your CV and, if selected, you’ll get a call from one of our Talent Acquisition Team, who will ask you a few questions and tell you about their experience with NonStop so far. If you impress them you’ll be invited assessment days in Prague or in London and from there you could potentially be embarking on arguably the best career choice you could ever make!Please note we can only accept applications from candidates who hold valid European Union passport and are able to work in Europe without visa sponsorship.Key words: sales, headhunting, career, recruitment, commercial recruitment, trainee recruitment consultant, DACH region, Germany, Austria, Switzerland, negotiation, German, rewards, Prague, London, Zug, Portsmouth, BeNeLux, commission, French, Dutch, Internal Recruitment, entry level jobTo be successful: you’ll be driven by targets, well spoken, passionate and motivated. We are looking to recruit for our English market therefore a near-native level of English if a must.What’s in it for you:International career opportunityHigh earning potential – 1st year on target earnings £30,000 - £45,000, 2nd year £40,000 - £60,000 and 3rd year 60,000 - £100,000Award winning excellent training - Best Recruitment Training, Europe, 2016 (Corporate Vision Magazine)Rewarding environment 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/United Kingdom/London Language/English Customer Service in Sofia with Dutch Fri, 28 Apr 2017 23:00:03 CEST 15618 http://www.europelanguagejobs.com/jobs/agent/customer_service_in_sofia_with_dutch-15618.html Careersineurope.eu Sofia Sofia Bulgaria A year abroad? We - CareersinBulgaria.eu - are currently assisting multiple clients with recruitment for their multilingual customer service & technical helpdesk jobs in Sofia, Bulgaria. Our clients are seeking Dutch Customer Service agents to service customers of several companies that outsourced customer care jobs to them. If you are for example a recent graduate, looking to travel and gain valuable and good level international experience within a multilingual team, this could be the job for you. Mentality, character and attitude are more important than relevant job experience and the employer will take good care of you. Below a general overview of requirements and benefits for these jobs in Bulgaria / Sofia: Overview of benefits & job conditions: Hire takes place "from distance" after extensive phone- and possibly Skype/video interviews The team you will work in will be chosen in cooperation Availability minimum one year Training is provided Accomodation is provided rent free or arranged on your behalf through our BulgariaServicedesk.com Remuneration of (part of) the flight ticket. Medical insurance after six months Paid holidays (20) after 8 months Permanent contract, 6 months probation period, 1 month notice period for the employee Full- and parttime work both possible Included in our Information Package: Information Letter for Candidates & Cost of Living ComparisonYou are willing to work fulltime (parttime possible) and are open to irregular work hours You are a business fluent in, or native speaker of Dutch You are fluent in English You are customer friendly, have a good voice and some experience in a customer oriented role You have in interest in providing support, inbound or outbound (commercial) customer care, do sales or provide technical / ICT assistance (multiple possibilities) You are punctual, self motivated, friendly, communicative and pragmatic Included in our Information Package: Information Letter for Candidates & Cost of Living ComparisonPlease consider the salary being highly competitive and above average as compared to local costs of living. This will offer a higher living standard then in more well known (western) European locations. You will be provided with accomodation (some companies) or very good help in finding private housing on short notice. Your flight ticket will be reimbursed. Furthermore you will receive several additonal benefits (could be meal vouchers, healthcare insurance, public transport tickets, discounts for shops, sports etc). The net salary will in all cases provide for an excellent standard of living in Sofia! Please keep in mind the average salary in Bulgaria is approx. 350,- (net, in euro's). You will receive at least double, often 3x-4x, and interesting benefits as mentioned. Sofia is the "cheapest" city for expats in Europe! To have the same life standard with 900,- euro in Sofia you would need approximately: - 2200,- euro in Dublin, Ireland - 2150,- euro in Amsterdam, Holland - 1650,- euro in Berlin, Germany - 2350,- euro in Stockholm, Sweden - 1250,- euro in Prague, Czech Republic Included in our Information Package: Information Letter for Candidates & Cost of Living Comparison Less than 18.000 € gross / year Permanent Full-time Agent Location/Bulgaria/Sofia Language/English Dutch IT Kundenbetreuung Antivirus B2B (M/F) - Lissabon, Portugal Fri, 28 Apr 2017 23:00:03 CEST 40705 http://www.europelanguagejobs.com/jobs/agent/it-kundenbetreuung-antivirus-b2b-mf-lissabon-portugal-40705.html Sitel Portugal Lisbon Lisbon Portugal Über uns: Sitel ist einer der weltweit führenden Anbieter von Kundenservicedienstleistungen. Unsere globalen Lösungen umfassen Kundengewinnung und -betreuung, technische Unterstützung sowie Social Media-Programme. Unsere namhaften Kunden profitieren von nahezu 30 Jahren Erfahrung im Kundenservice in 23 Ländern, an mehr als 110 Standorten weltweit – und das in 40 Sprachen. Wir bei Sitel teilen eine gemeinsame Leidenschaft — wir wollen mit jeder Kundeninteraktion für nachhaltige Kundenbegeisterung sorgen. Wir bauen auf Vertrauen und schaffen damit solide Kundenbeziehungen. Bei uns steht der Mensch im Mittelpunkt und wir erzielen damit herausragende Ergebnisse. SITEL Portugal ist einer der Top-Performer in der Contact Center-Branche. Unsere bewährten sprachlichen Fähigkeiten und Umzugs Fachkenntnisse sind ein wesentlicher Faktor im SITEL anhaltenden Wachstum. 5 Gründe sich uns anzuschliessen: 1. Start einer internationale Karriere; 2. Zusammenarbeit mit weltweiten Marken; 3. Seien Sie Teil eines erfolgreichen und wachsenden Unternehmens; 4. Treffen Sie Menschen aus der ganzen Welt; 5. Entwickeln Sie Ihre Sprachkenntnisse in einem internationalen Umfeld. Ihre Verantwortungsbereiche: Unser Kunde ist ein multinationales Unternehmen, dessen Kerngeschäft sich auf Antivirus-Lösungen B2B Geschäft konzentriert. Mit Business-Produkten ist unser Kunde in Mobile Sicherheit und Server Sicherheitsdienste weltweit spezialisiert. Zur Erweiterung unseres Teams in Lissabon, Portugal, stellen wir Helpdesk Assistenten für die technische Kundenbetreuung per Telefon, Web-Formular und E-Mail ein. Ihre Aufgabe wäre die Bearbeitung von Kundenanfragen zu Datenbanksicherheit, Technische Unterstützung (Zugang, Login, Passwort-Reset, Fehlersuche und Installationsverfahren), Netzwerk- und Problemlösungen. Anforderungen: • Highschool-Diplom • Technische Zertifikate oder Bachelor-Abschluss in der Informationstechnik ist ein Plus • Erfahrung in der Kundenbetreuung • Erfahrung in Help Desk, Service Desk und Fehlerbehebung (troubleshooting) • E-Mail Support-Erfahrung Ihre Qualifikation: • Deutsch als Muttersprache in Wort und Schrift (alemão, german) • Fliessend Englisch in Wort und Schrift (mind. C1) • Vertrautheit mit Web-Browsern und VPN Fragen • Erfahrung mit Windows-basierten Anwendungen • Ausgezeichnete Kommunikationsfähigkeiten • Leidenschaft für IT und Technik • Geduldig und sehr gutes Einfühlvermögen Wir bieten Ihnen: • Uncertain Term Contract direkt mit Sitel ab dem ersten Arbeitstag • 5 Tage Woche Montag - Freitag von 07:00 - 16:00 Uhr • Eine abwechslungsreiche Tätigkeit mit umfangreicher Einarbeitung in einem internationalen Unternehmen • Professionelle Strukturen • Interne Weiterbildung und Entwicklungschancen • Ein kollegiales Umfeld mit toller Teamkultur • Private Krankenversicherung nach 6 Monaten • Unterstützung bei Unterkunftssuche, Behördengänge, etc. • Grundgehalt (X14 = Urlaubs- und Weihnachtsgeld + Leistungsbonus + Sprachbonus + 6.17€ Essensgeld pro Arbeitstag • Rückerstattung Ihrer Flugkosten nach 3 Monaten *Bewerber aus dem Ausland • Sonderrückerstattung Ihrer Miete über einen festgelegten Betrag und Zeitraum*Bewerber aus dem Ausland Arbeitsort: Atrium Saldanha Startdatum: ASAP Interessiert? Dann sind wir gespannt auf Ihre Bewerbung und freuen uns, Sie bei uns im Unternehmen begrüßen und kennenlernen zu dürfen. Bitte senden Sie Ihre Bewerbungsunterlagen unter Angabe der Referenz ANV/DE/ELJ Less than 18.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German Danish Inbound Technical Advisor – Lisbon, Portugal Fri, 28 Apr 2017 23:00:03 CEST 61090 http://www.europelanguagejobs.com/jobs/agent/danish-inbound-technical-advisor-lisbon-portugal-61090.html Sitel Portugal (not set) Lisbon Portugal We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client Our client is an American corporation that manufactures laser printers and provides enterprise software to a global market. Since 1991, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services in more than 170 countries – all focused on helping its customers connect employees to the most relevant information at the moment they need it. Primary Responsibilities Located in our Lisbon office, the Advisor will be integrated into a multicultural team providing inbound technical support to the Danish market. The main responsibilities involve troubleshooting and resolving quality or connection issues on customer’s hardware environments by telephone and email. The Advisor will also provide technical support for both Danish businesses’ clients and hardware end users. - Provide friendly and efficient service to the Danish business community. - Be the first point of contact to handle technical support and resolve customer issues. - Respond professionally to inbound phone calls and emails, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using available resources (product laboratory). - Proactively and independently work to meet targets and goals. What are we looking for? Requirements - Danish native speaker (mandatory) - Good understanding of English - Ability to work in a team environment - Ability to build trust with customers - High level of patience and empathy - Technical aptitude and ability to pick up new technology quickly Bonus Skills - Previous customer service or contact center experience - Good troubleshooting skills and analytical thinking - Good communication skills - Knowledge and understanding of hardware and printers Our Offer At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Stable working hours (Monday to Friday, 7 am to 4 pm) - Great office location in Lisbon – Parque das Nações - Help in finding accommodation in Lisbon - 22 vacation days per annum - 4 weeks of training (fully paid by Sitel and included in the contract) - Starting an international career - Supporting one of the largest brands in the world - Further training available through SITEL’s online University - Career opportunities and a great multicultural working environment We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: LEX/DAN/ELJ. Permanent Full-time Agent Location/Portugal/Lisbon Language/English Danish Do you speak French? Fujitsu Global Delivery Centre Fri, 28 Apr 2017 23:00:03 CEST 61345 http://www.europelanguagejobs.com/jobs/agent/do-you-speak-french-fujitsu-global-delivery-centre-61345.html Fujitsu (not set) Braga Portugal Fujitsu is a world IT leader in hardware and IT services business. Fujitsu Global Delivery Center in Lisbon provides 24/7 IT services, in 23 different languages to multiple companies from different sectors, on a very rewarding and vibrant multicultural environment.We are growing day by day and we owe our success to each one of our employees. Without them, none of this would be possible.We are now recruiting Service Desk Agents – 1stLine support to provide technical assistance to users via email or phone.Do you want to join a multicultural, dynamic and enthusiastic team of over 1000 colleagues from all over the world?If you are looking for:- Career progression opportunities- A dynamic, international and multicultural environment- Recognition and RewardsAnd if you are:- Motivated- An excellent communicator- A Team player- Ambitious- Interested in the IT world- Fluent in French and EnglishThis job is perfect for you!We offer:- Very competitive salary, bonuses and benefits package- Training, support and internal career progression plan- Employment contract directly with Fujitsu- Excellent facilities centrally located near a wide range of public transports Project/Service based Full-time Agent Location/Portugal/Braga Language/English French Online marketing and content management - MKGEH630 Fri, 28 Apr 2017 23:00:03 CEST 64339 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/online-marketing-and-content-management-mkgeh630-64339.html IES Consulting Islas Canarias Spain Located in the Canary Islands, this business consultancy provides various services to hotels and companies in the tourism industry. From email campaigns to booking management software. An organisation where for years students have had their training experiences.Note that we are talking about a company that offers paid placements but additionally provides housing for interns at a nearby resort: a hotel in Tenerife, where they are also entitled to meals throughout their internship.Students work from Monday to Friday days 8 hours a day, with one hour for lunch at midday. Online marketing internships, business management internships, and communication internships are the most recurrent positions occupied by students from across Europe who have the opportunity to be part of this company´s team.This internship in online marketing and communication aims at a student with good communication skills and a high level of English to support the marketing team and improve the content creation on the website of the company and its clients.The most important tasks of this internship on the Canary Islands are:Assist in the online communication management of client hotels.Create content for the web pages of client hotels and improve their online presence through attractive texts and describe their services and offers in a good way.Collaborate in the planning and presentation of sales strategy proposals to client hotels.Collaborate with customer service tasks in order to solve doubts, advise or provide additional information about the services of the company or implemented projects.Your profile:You study Digital marketing, Online communication, Content management, LanguagesYou have interest in the digital world, online communication and online businessesPrevious experience in content creation, digital businesses or e-commerce as well as customer service in hotels are valued150€/month + accommodation and meals Less than 18.000 € gross / year Internship / Apprenticeship Full-time Marketing and PR Location/Spain/ Language/Spanish English German Stage – Animazione in un Hotel (Italiano nativo) Fri, 28 Apr 2017 23:00:03 CEST 64371 http://www.europelanguagejobs.com/jobs/tourism/stage-animazione-in-un-hotel-italiano-nativo-64371.html IES Consulting Ibiza Illes Balears Spain Sei interessato ad effettuare uno Stage come Receptionista , animatore o assistente di sala ? Oppure vuoi formarti nella Direzione ? Questa catena alberghiera offre Tirocini in tutte queste aree ! Con destinazioni in Europa e alle Canarie, questa catena alberghiera spagnola é uno dei principali gruppi del settore turistico.Collaboriamo con quest’azienda sin dal 2009 , fornendo esperienze formative ai candidati, sia per Stage operativi in Hotel, sia come Tirocini in ambito amministrativo o di gestione, tanto in Hotel come negli uffici centrali nelle Isole Baleari (Mallorca e Minorca). Essendo Stage in Hotel, verrá offerta una remunerazione mensile, oltre al vitto e alloggio. L’orario di lavoro sará variabile, come in ogni struttura alberghiera del Mondo, la giornata lavorativa sará di 8 ore per 5 giorni alla settimana , con 2 giorni liberi consecutivi. Negli uffici centrali lavorerai lo stesso numero di ore peró dal Lunedí al Venerdí. Che stai aspettando, inizia la tua carriera nel settore alberghiero ! MANSIONI PREVISTE DALLO STAGE:Questo gruppo alberghiero conta numerosi Hotel nelle isole di ibiza e Minorca. Facendo parte del Team di animazione, svilupperai le seguenti aree:Collaborare nella preparazione ed esecuzione delle attivitá di Animazione dell’Hotel;Collaborare nelle aree di Relazioni Pubbliche, attendendo ed informando i clienti sulle informazioni di cui necessitano;Collaborare nella preparazione del materiale necessario per lo sviluppo delle attivitá programmate;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaTurismo; Hospitality; Lingue o studi similiConoscenza linguisticaInglese – B1Spagnolo – B1Esperienza richiestaConoscenze informatichePacchetto Office; InternetAltre richiestePassione per il tratto con la clientela. Persona attiva e sportiva *** Verranno presi in considerazione sokanete candidati che possano ottenere una Convenzione di Tirocinio tramite la propria UniversitáInformazioni importantiSedeIbizaVantaggi300 euro mensiliAlloggio e pastiOrari5 giorni settimanali, con 2 giorni liberi8 Ore Giornaliere, turni rotativi?  To negotiate Internship / Apprenticeship Full-time Tourism Location/Spain/Illes Balears Language/Spanish English Stage – Assistente attenzione al cliente (italiano nativo) Fri, 28 Apr 2017 23:00:03 CEST 64384 http://www.europelanguagejobs.com/jobs/Manager-Director/stage-assistente-attenzione-al-cliente-italiano-nativo-64384.html IES Consulting Ibiza Illes Balears Spain Sei interessato ad effettuare uno Stage come Receptionista , animatore o assistente di sala ? Oppure vuoi formarti nella Direzione ? Questa catena alberghiera offre Tirocini in tutte queste aree ! Con destinazioni in Europa e alle Canarie, questa catena alberghiera spagnola é uno dei principali gruppi del settore turistico.Collaboriamo con quest’azienda sin dal 2009 , fornendo esperienze formative ai candidati, sia per Stage operativi in Hotel, sia come Tirocini in ambito amministrativo o di gestione, tanto in Hotel come negli uffici centrali nelle Isole Baleari (Mallorca e Minorca). Essendo Stage in Hotel, verrá offerta una remunerazione mensile, oltre al vitto e alloggio. L’orario di lavoro sará variabile, come in ogni struttura alberghiera del Mondo, la giornata lavorativa sará di 8 ore per 5 giorni alla settimana , con 2 giorni liberi consecutivi. Negli uffici centrali lavorerai lo stesso numero di ore peró dal Lunedí al Venerdí. Che stai aspettando, inizia la tua carriera nel settore alberghiero ! MANSIONI PREVISTE DALLO STAGE :Attenzione telefonica , sia nella gestione delle prenotazioni che per le Informazioni sulla struttura;Vendita al dettaglio;Attenzione alla clientela via Mail;Vendita di prodotti esclusivi via telefono;Supporto nelle aree di organizzazione ed amministrazione;Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaTurismo; Hospitality; Lingue;Conoscenza linguisticaInglese – B2Spagnolo – B2Esperienza richiestaConoscenze informatichePacchetto Office; InternetAltre richiestePassione per il tratto con la clientela *** Verranno presi in considerazione solamente candidati che possanno ottenere una Convenzione di Tirocinio tramite la propria UniversitáInformazioni importantiSedeIbizaVantaggi400 Euro MensiliAlloggioOrariDal Lunedí al Venerdí8 Ore Giornaliere To negotiate Internship / Apprenticeship Full-time Manager/Director Location/Spain/Illes Balears Language/Spanish English Italian Recruiter (m/f) - Lisbon Fri, 28 Apr 2017 23:00:03 CEST 64467 http://www.europelanguagejobs.com/jobs/human-resources/italian-recruiter-mf-lisbon-64467.html Teleperformance Portugal (not set) Lisbon Portugal Italian Recruiter (m/f) - Lisbon Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 5.000 employees we are providing services to around 56 countries in 28 different languages.In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. Join us! Be part of a multicultural environment.  What will your position be?To sustain the growth of our Italian Operations in Lisbon, we’re currently recruiting an Italian Recruiter to join our team of multilingual, international recruitment experts. Reporting to the International Recruitment Manager, you will be owner of international recruitment and selection processes. Main Responsibilities:Researching job markets across Europe and finding new recruitment sources;Creating job ads to support recruitment;Managing the selection process and keeping the applications database updated;Analyze CVs and make pre-selection calls, both with local and international applicants from all over Europe;Validating applicants’ language skills;Organizing, preparing and executing selection activities, such as (online) selection test, group dynamics and interviews;Managing relocation support from applicants from abroad;Presenting a final short-list of selected candidates;Proposing improvement and innovations methods.Who are we looking for?Native Italian speakers (mandatory);Fluency in English (mandatory);Previous experience in Recruitment and Selection;International experience (e.g. Erasmus);University degree, preferably in Human Resources or similar;Good knowledge of MS Office and internet applications. Our offer:Excellent work opportunity in a leading multinational;Possibility of cooperation with leaders in various industries;Stable work and career progression;Free organized sport activities and events.    To negotiate To negotiate Full-time Human Resources Location/Portugal/Lisbon Language/English Italian Stage – Assistente Front Office e F&B (Italiano nativo) Fri, 28 Apr 2017 23:00:03 CEST 64563 http://www.europelanguagejobs.com/jobs/tourism/stage-assistente-front-office-e-fb-italiano-nativo-64563.html IES Consulting Barcelona Barcelona Spain Questi hotels fanno parte di una catena alberghiera spagnola presente in tutta Spagna. L’hotel è ubicato in una zona residenziale nei pressi di Barcellona (a 24km), perfetta per poter visitare la cittá senza stare nel centro turistico e con facile accesso ai trasporti pubblici che permettono di arrivare in pochi minuti al Circuit de Catalunya. Il suo team è polivalente, realizza infatti diverse mansioni all’interno dell’hotel. Agli stagisti viene offerta un’ottima formazione anch’essa polivalente, per poter migliorare il loro apprendimento e mostrare come vengono gestiti i diversi dipartimenti dell’hotel, specialmente la Reception e il F&B. Gli orari sono a rotazione e i turni solitamente sono dalle 7.00 alle 15.00 o dalle 15.00 alle 23.00.Per agevolare l’esperienza degli stagisti questo hotel offre tanto un alloggio condiviso all’interno delle sue strutture, come l’accesso alla mensa del personale per la colazione. Inoltre, offre una borsa di aiuto economico mensile. Il gruppo alberghiero di cui fa parte questo hotel collabora con noi dal 2010 ed è riconosciuto in tutta l’Unione Europea per il fatto che offre ai propri stagisti un’eccellente formazione nei dipartimenti di Reception, Booking, Eventi, Amministrazione, Ristorazione e Assistenza alla direzione.Il suo team è multiculturale e i suoi principlai clienti sono impresari e famiglie di origine spagnola e francese. Date le caratteristiche dello stage, lo stagista verrá immerso nella cultura spagnola, potendo così migliorare il suo livello di lingue e fare un’esperienza di altissima qualitá nel mondo del turismo. MANSIONI PREVISTE DALLO STAGE:L’Hotel ha un Team polivalente che gestisce vari Dipartmenti dell’Hotel.Le mansioni nell’area Front Desk riguarderanno:Guest Service;Check-In e Check-Out;Gestone dei pagamenti e fatturazione;Informare gli ospiti della struttura a riguardo di informazioni sui siti turistici , sulle attrazioni e sulle attivitá per il tempo libero;Supporto generale nelle aree giornaliere del Dipartimento;Assistenza nel servizio durante la colazione, e preparazione della sala e dell’area bar , pulizia dei tavoli;Nel pomeriggio vi sará il servizio snack (Pizza , sandwich), dove il candidato servirá drink e dará assistenza agli ospiti;L’Hotel offre alloggio in stanze condivise (2 studenti per stanza), colazione e remunerazione (solo per Stage piú lunghi di 2 mesi)Se il tirocinio sará di durata minore di 2 mesi , otterrai solo colazione ed alloggio.Requisiti necessari per candidarsi a quest’offerta:Formazione accademicaTurismo; Hospitality; Lingue;Conoscenza linguisticaSpagnolo – B1Inglese – B1Esperienza richiestaConoscenze informatichePacchetto Office; InternetAltre richiesteOttime abilitá comunicative. *** Verranno presi in considerazione solamente candidati che possano ottenere una Convenzione di tirocinio tramite la propria UniversitáInformazioni importantiSedeBarcelonaVantaggi150 Euro Netti MensiliAlloggio e pastiOrariDal Lunedí alla Domenica – 5 Giorni settimanali 2 Giorni liberiDalle 07 alle 15 / Dalle 15 alle 23 – Turni To negotiate Internship / Apprenticeship Full-time Tourism Location/Spain/Barcelona Language/Spanish English Sales Team Leader Agency Google AdWords w native Spanish Fri, 28 Apr 2017 23:00:03 CEST 64573 http://www.europelanguagejobs.com/jobs/team-leader-manager/sales-team-leader-agency-google-adwords-w-native-spanish-64573.html Talent Search People - Native Speakers Barcelona Barcelona Spain As a Team Leader of this Team , you will be the link to our client’s success, you will lead a team of specialized executives in charge of the commercial growth within your business unit.  You will be responsible of a Spanish client portfolio of Agencies, optimizing your clients' Google AdWords campaigns, and ensuring that customer expectations are met. You will work with your fellow team leaders to further expand our services without losing sight of our existing KPIs.  You will oversee the preparation of the forecast, and develop new opportunities with our existing clients and to translate data into concrete actions, analyse reports and ensure planning and targets are achieved both at individual and team level. You will coach and guide the young and highly motivated team in the growing industry of today: online advertising. Our client is a world leader in the area include SEA, known to all AdWords products.•    Manage a sales team of executives to achieve targets•    Implement creative ways to improve our Agency relationships, tailor and share performance-enhancing suggestions, and upsell.•    Plan and aggressively prospect, evaluate and identify best opportunities within your agency portfolio.•    Term planning / forecast preparation and thinking in terms of new developments and opportunities•    You are responsible for acquiring new Google AdWords customers by qualified leads, closing deals at the appropriate budget agreed upon and subsequently upselling these if the potential is there.•    You must understand the customer’s requirements and objectives, and match Google AdWords solutions and marketing strategies.•    You will develop sales strategies aimed at optimizing the market potential and improving customer sales and profit margins. •    BA/BS degree or equivalent practical experience.•    Proven managerial experience in a sales environment•    Good people skills•    Native level of Spanish•    Catalan (preferred)•    Ability to speak and write English fluently and idiomatically.•    +3 Years of experience in advertising sales•    Extensive experience in integrated marketing communication sales or media sales.•    Strong presentation, analytical and problem solving skills.•    Solid knowledge of Google products such as AdWords, AdSense and YouTube.•    A team player with strong leadership, analytical and communication skills.•    Passionate about sales, technology and the internet, with a desire to learn and develop •    3 weeks of intense introduction training on Google AdWords and specific sales training. All training will be conducted in English and will take place during normal working hours.•    On-going Certifications & Education•    A permanent presence of coaches who will facilitate your personal and professional development•    Continuous training and certifications within our client´s products•    Bi-weekly, monthly or quarterly contests•    Employment with the world's largest provider of contact center services•    Excellent work environment, great colleagues, social arrangements and personal development•    Monthly salary with aggressive performance-based bonus•    Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team•    Monday to Friday•    Long Term Contract•    Relocation Package•    Office location surrounded by the sea  24.000 € - 30.000 € gross / year Permanent Full-time Team Leader / Manager Location/Spain/Barcelona Language/Spanish English German Content Writer Fri, 28 Apr 2017 17:58:45 CEST 66679 http://www.europelanguagejobs.com/jobs/sales-marketing/german-content-writer-66679.html EyeSpy Recruitment Malta Central Region Malta Our client, a growing online gaming company based in Malta, is currently hiring a German speaking Content Writer to join their dynamic team. Your profileOnline media passionateThe ability to speak and write German at a native levelGreat command of EnglishProven editorial skills along with excellent written and oral communication skillsCurious about entertaining blogs out thereA positive can do attitude CreativeExpert knowledge of German culture The roleCreate quality and unique content within specified timelinesUse of WordPress to create and publish articlesPublish and promote content across all platforms (Facebook, Instagram,…)Work closely with SEO, Design, CRM and Commercial teams to deliver on-time and creative campaigns and promotionsEnsure all content is SEO friendlyProofread content written by other team members or agencies for the platform What is on offer? Competitive salary package and a fantastic working environment. Relocation package will be also offer to the right candidate. REFER-A-FRIEND: Do you know someone suitable for this role? GET £250 for successful referral. 24.000 € - 30.000 € gross / year Permanent Full-time Sales & Marketing Location/Malta/Central Region Language/German German Customer Service Fri, 28 Apr 2017 17:53:28 CEST 66678 http://www.europelanguagejobs.com/jobs/agent/german-customer-service-66678.html EyeSpy Recruitment Malta Central Region Malta Our client, a well established online gaming company, based in Malta is looking for a German Customer Support agent. The roleHandling all customer related queries via all contact channels (telephone, chat and emails)Carrying out conversion/retention efforts through promotions, events, bonus offers and various outbound projects Analyse and investigate accounts being brought to relevant Operation queues and reports and takes relevant actions on such accounts as required Carry out daily Documents checks and deals with negotiations, legal threats, prevention of charge backs and settlement on members account as required by both lines of businessCarry out daily Anti-Money Laundering and Underage checks and take appropriate actions as required.Work as part and alongside the Swedish Team Leader and Supervisors and Fraud/Support teamsPrepares and analyse statistical reports as required Your profileGerman speaker at a native level with fluency in EnglishExcellent communication skillsCustomer focusedAbility to work independently, to tight deadlines in a dynamic and fast moving pressured environmentWilling to work shifts The company is offering an attractive salary. They also offer a competitive relocation package. REFER-A-FRIEND: Do you know someone suitable for this role? GET £250 for successful referral. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Malta/Central Region Language/German Dutch Customer Advisor Fri, 28 Apr 2017 17:53:08 CEST 66677 http://www.europelanguagejobs.com/jobs/agent/dutch-customer-advisor-66677.html Webhelp Portugal (not set) Lisbon Portugal Are you experienced in customer support? Do you speak Dutch fluently? Webhelp is looking for you and your expertise! European leader in the customer service industry, Webhelp was created in 2000, counting now with more than 35 000 collaborators in 26 countries. At Webhelp Portugal (Lisbon - Parque das Nações), you will have the opportunity to contribute to the development of our presence in Portugal, and to grow together with us.Your Mission - You will answer to customer requests, in a simple way keeping your smile to ensure their satisfaction through a unique customer experience. - You will establish this connection by incoming calls, managing claims and requests, and by providing advice and information.Your Profile - You have High School Diploma or higher; - You are native or fluent (level C2) in Dutch; - You have good knowledge (Level B2) in English; - You have excellent communication skills; - You are recognized for your attention to detail and dynamics; - You enjoy challenges - You are currently looking to join an exciting fast growing company. Our offer: - Working contract; - Initial and continued training; - Attractive basic salary + monthly bonus; - Transportation allowance; - Private Health Insurance (after 6 months of contract); - Multicultural environment; - Stable work and career development; - Reimbursement of flight ticket * - Accommodation provided during the first month of work * - Profit from our partnerships with several entities, namely with Gyms and Restaurants, so you can take the most of your experience in Lisbon. * For candidates currently living abroad Ready to take up the challenge? By joining Webhelp, you will be integrating a dynamic company where you can make a difference and find real career development opportunities. More than your past experience, your motivation and personality will make the difference! Join our team and show off your talent! Permanent Full-time Agent Location/Portugal/Lisbon Language/English Dutch HOSPITALITY SERVIS SPECIALIST SENIOR BYCOSTA CRUISES Fri, 28 Apr 2017 17:34:56 CEST 66676 http://www.europelanguagejobs.com/jobs/tourism/hospitality-servis-specialist-senior-bycosta-cruises-66676.html A.C.A Abroad Career Agency Genoa Liguria Italy The HSSS Acting as reference point for non-Italian speaking removing language barriers to make sure Guests enjoy their cruiseThinks strategically. Has a broad and forward-thinking approach. Focuses on financial results.Feels accountable for results. Is proactive and ready to take decisions up to own responsibility. Plans the work and monitors that results are achieved.Leads and drives people towards targets. Empowers people as appropriate and builds commitment. Recognizes talent and develops people.Is safety driven. Understands and respects rules. Is proactive and accountable for his/her safety behaviour. Promotes sustainability.Is curious. Anticipates change and implements new ideas and solutions. Challenges the status quo.Puts Guests and internal clients at the center. Is service driven. Ensures an excellent service quality. Makes sure expectations are exceeded in line with brand positioning.Communicates effectively; Works in team; Develops network; Adopts a transparent and respectful approach; Relates to others considering and respecting diversity.Fully respects the Code of Business Ethics and Corporation standards; Always adopts an ethical approach in line with Company values.Secondary School or degree in tourism or humanitiesAt least 6 months experience in tourism (i.e. reception, accompanying guests)Secondary School (in tourism or language is a plus)At least 6 months experience in Hotels in similar positions (receptionist, customer service)Basic knowledge of MS OfficeGerman and English languages (B2) (Further languages are welcome)You have the opportunity to join a the international team collaborating with Costa Cruises one of the worldwide largest company, which grows up consistently and employs 15,000 people. Further 3000 people will be employed in the next two years. A company which estimates his employees with large value.Preparatory training course for successful candidates conducted by personnel from Ship Company ), and all .Employee receive :- Opportunity to join a real international team- Accommodation- Food and beverage- Further trainings- Farewell activities- Medical assistance- Internet discountFirst week familiarisation courses and safety test.Buddy in charged for the welcome period supporting the new employeeVISA REQUIREMENTS (if any) 18.000 € - 24.000 € gross / year To negotiate Intensive day - Indifferent Tourism Location/Italy/Liguria Language/Spanish English German Polish HOSPITALITY SERVICE SPECIALIST BY COSTA CRUISES Fri, 28 Apr 2017 17:25:24 CEST 66675 http://www.europelanguagejobs.com/jobs/tourism/hospitality-service-specialist-by-costa-cruises-66675.html A.C.A Abroad Career Agency Genoa Liguria Italy The HSS Provides accurate and timely information about the cruise services, handles complaints and requests from the Guest in order to deliver an effective, courteous and professional service.Thinks strategically. Has a broad and forward-thinking approach. Focuses on financial results.Feels accountable for results. Is proactive and ready to take decisions up to own responsibility. Plans the work and monitors that results are achieved.Is safety driven. Understands and respects rules. Is proactive and accountable for his/her safety behaviour. Promotes sustainability.Is curious. Anticipates change and implements new ideas and solutions. Challenges the status quo.Puts Guests and internal clients at the center. Is service driven. Ensures an excellent service quality. Makes sure expectations are exceeded in line with brand positioning.Communicates effectively; Works in team; Develops network; Adopts a transparent and respectful approach; Relates to others considering and respecting diversity.Fully respects the Code of Business Ethics and Corporation standards; Always adopts an ethical approach in line with Company values.Knows deeply all the onboard services and departmental procedures (such as luggage handling, lost & found). Always provides accurate and timely information to Guests and effectively manages complaints providing satisfactory solutions.Covers multiple tasks without compromising delivery quality (such as wake-up calls, public announcements, external calls, fax, Internet, e-mail, internal and satellite calls from shore to ship, cabin safety boxes assistance)Assists with embarkation and disembarkation operational tasks assigned to the department (personal ID or passports and landing cards collection, photocopying, distribution, boarding forms, overbooking, luggage, transfers, port agents, cash deposit, settlement of guest’s payments) in order to guarantee company standardsGives substantial support to the Hospitality team in dealing with department priorities (such as Lost Luggage handling, Lost & Found, Class & Sub-Class List, 360° Compensation Guidelines)Uses software necessary to support all work activities (MS Office, SAPI, Oscar) in order to speed and manage them in an effective way.Takes active part in a work environment that support a successful safety culture. Is a dynamic contributor in following safety policy and proceduresSecondary School (in tourism or language is a plus)At least 6 months experience in Hotels in similar positions (receptionist, customer service)Basic knowledge of MS OfficeGerman and English languages (B2) is a must (Further languages are welcome)You have the opportunity to join a the international team collaborating with Costa Cruises one of the worldwide largest company, which grows up consistently and employs 15,000 people. Further 3000 people will be employed in the next two years. A company which estimates his employees with large value.Preparatory training course for successful candidates conducted by personnel from Ship Company ), and all .Employee receive :- Opportunity to join a real international team- Accommodation- Food and beverage- Further trainings- Farewell activities- Medical assistance- Internet discountFirst week familiarisation courses and safety test.Buddy in charged for the welcome period supporting the new employeeVISA REQUIREMENTS (if any) Less than 18.000 € gross / year To negotiate Intensive day - Indifferent Tourism Location/Italy/Liguria Language/English German Italian Polish ADULT ANIMATOR BY COSTA CRUISES Fri, 28 Apr 2017 17:17:16 CEST 66674 http://www.europelanguagejobs.com/jobs/tourism/adult-animator-by-costa-cruises-66674.html A.C.A Abroad Career Agency Genoa Liguria Italy The Adult Animator Keeps in contact with Guests during the cruise in order to promote the entertainment activities.Feels accountable for results. Is proactive and ready to take decisions up to own responsibility. Plans the work and monitors that results are achieved.Is safety driven. Understands and respects rules. Is proactive and accountable for his/her safety behaviour. Promotes sustainability.Puts Guests and internal clients at the center. Is service driven. Ensures an excellent service quality. Makes sure expectations are exceeded in line with brand positioning.Communicates effectively; Works in team; Develops network; Adopts a transparent and respectful approach; Relates to others considering and respecting diversity.Fully respects the Code of Business Ethics and Corporation standards; Always adopts an ethical approach in line with Company values.Secondary School (in languages or tourism is a plus) or courses.German and English languages (B2)-(B1) (Further languages are welcome)You have the opportunity to join a the international team collaborating with Costa Cruises one of the worldwide largest company, which grows up consistently and employs 15,000 people. Further 3000 people will be employed in the next two years. A company which estimates his employees with large value.Preparatory training course for successful candidates conducted by personnel from Ship Company ), and all .Employee receive :- Opportunity to join a real international team- Accommodation- Food and beverage- Further trainings- Farewell activities- Medical assistance- Internet discountFirst week familiarisation courses and safety test.Buddy in charged for the welcome period supporting the new employeeVISA REQUIREMENTS (if any) Less than 18.000 € gross / year To negotiate Intensive day - Indifferent Tourism Location/Italy/Liguria Language/Spanish English German Polish CHILDREN/TEENS ANIMATOR by Costa Cruises Fri, 28 Apr 2017 17:12:07 CEST 66673 http://www.europelanguagejobs.com/jobs/tourism/childrenteens-animator-by-costa-cruises-66673.html A.C.A Abroad Career Agency Genoa Liguria Italy The Children/Teens Animator Keeps in contact with the young Guests during the cruise in order to promote the entertainment activities.Feels accountable for results. Is proactive and ready to take decisions up to own responsibility. Plans the work and monitors that results are achieved.Is safety driven. Understands and respects rules. Is proactive and accountable for his/her safety behaviour. Promotes sustainability. Secondary School in pedagogy or School of educationAt least 3 months experience with children in one of the following: babysitting, kinder-garden, resortsYou have the opportunity to join a the international team collaborating with Costa Cruises one of the worldwide largest company, which grows up consistently and employs 15,000 people. Further 3000 people will be employed in the next two years. A company which estimates his employees with large value.Preparatory training course for successful candidates conducted by personnel from Ship Company ), and all .Employee receive :- Opportunity to join a real international team- Accommodation- Food and beverage- Further trainings- Farewell activities- Medical assistance- Internet discountFirst week familiarisation courses and safety test.Buddy in charged for the welcome period supporting the new employeeVISA REQUIREMENTS (if any) Less than 18.000 € gross / year To negotiate Intensive day - Indifferent Tourism Location/Italy/Liguria Language/English French German Italian PHOTOGRAPHER FOR COSTA CROCIERE PASSENGER VESSELS Fri, 28 Apr 2017 17:05:36 CEST 66672 http://www.europelanguagejobs.com/jobs/tourism/photographer-for-costa-crociere-passenger-vessels-66672.html A.C.A Abroad Career Agency Genoa Liguria Italy If you want to work in the tourism industry, see the world and meet interesting people? This is our offer is just for you.We are currently looking for Our client (one of the largest shipping companies in the world) for the position of:PHOTOGRAPHER FOR PASSENGER VESSELS(Work on cruise liners premium)place of work: Europe, Australia, America, Africa, AsiaThe Photographer takes photos (during the embarkation, in the restaurant, lounges, outdoor areas, excursions) and expose them in the Photo-Gallery, puts the Guests and internal clients at the centre. Ensure an excellent service quality.• Experience on passenger ships would be an advantage.• Excellent interpersonal skills and a good knowledge of GERMAN and ENGLISH; knowledge of additional languages ??would be an advantage.• Ability to work in a multicultural environment.• Required completed a course STCW95 or planned its completion.• Possession of a valid passport and seaman books.• Documented achieve good results in previous work (sales performance and customer service) would be an advantage.• Impeccable appearance.If your goal is to visit the world in an active way and know people from different countries an cultures , this is your job!You have the opportunity to join a the international team collaborating with Costa Cruises one of the worldwide largest company, which grows up consistently and employs 15,000 people. Further 3000 people will be employed in the next two years. A company which estimates his employees with large value.Preparatory training course for successful candidates conducted by personnel from Ship Company ), and all .Employee receive :- Opportunity to join a real international team- Accommodation- Food and beverage- Further trainings- Farewell activities- Medical assistance- Internet discountFirst week familiarisation courses and safety test.Buddy in charged for the welcome period supporting the new employeeVISA REQUIREMENTS (if any) Less than 18.000 € gross / year To negotiate Intensive day - Indifferent Tourism Location/Italy/Liguria Language/English German Polish SPA Receptionist Fri, 28 Apr 2017 16:53:32 CEST 66671 http://www.europelanguagejobs.com/jobs/tourism/spa-receptionist-66671.html A.C.A Abroad Career Agency (not set) Monaco Ville Monaco If you like to travel and create new international contacts, this is the right place for you! You work with an international team in a luxurious spa area on one of the most famous cruise ship fleet in the world, the MSC Mediterranean Shipping Company.As SPA receptionist,<you care about the public relations with passengersstay at the front desk to answer the passenger and make appointmentsCheck and secure an excellent service for the passengerManage the daily agendaEnglish and German mandatory, plus one more languageExperience as receptionist or as sellerYou have the opportunity to collaborate with Ocean View Monaco the SPA Management, which organisation has currently more than 220 employees on board and ashore, and yearly consolidate turnovers always close seasons by meeting all budgeted expectations… and beyond, offering his excellent service on one of the worldwide largest cruise company, which grows up consistently and employs 15,500 people. Further 4,500 people will be employed in the next two years. A company which estimates his employees with large value.Employee receive :- Opportunity to join a real international team- Accommodation- Food and beverage- Further trainings- Farewell activities- Medical assistance- Internet discount- Excursions discountFirst week familiarisation courses and safety test.Buddy in charged for the welcome period supporting the new employeeVISA REQUIREMENTS (if any)• Possess a valid passport and when possible a seaman book copy. Less than 18.000 € gross / year To negotiate Intensive day - Nights Tourism Location/Monaco/Monaco Ville Language/English German Italian Polish SPA Manager on cruise ship Fri, 28 Apr 2017 16:45:04 CEST 66670 http://www.europelanguagejobs.com/jobs/tourism/spa-manager-on-cruise-ship-66670.html A.C.A Abroad Career Agency (not set) Monaco Ville Monaco If you like to travel and create new international contacts, this is the right workplace is for you!You work with an international team in a luxurious spa area on one of the famous cruise ship fleet of the world, the MSC Mediterranean Shipping Company.For our renowned customer Oceanview Monaco, spa management on cruise ships MSC, we are looking for spa managers.The Spa Manager represents the Employer at front desk of the Spa area, assuring the goal of OVM, providing and supervising the customer relation, service's sale and all those duties concerning a spa.Team leadership and coordinationOrder monitoring of the management on boardPresentation of offers and packages of services and productsPublic relations workRepresentative work at the reception, in order to answer the passengers enquires and take appointmentsCheck and secure an excellent service for the passengerManagement of the daily agendaAccount managementManagement of relations with the shipboard authorities and with other departments of the ship.Administration of stocks of the storeAchieve the goalFluent in English and German. Knowledge of Italian and other language is appreciatedYou have the opportunity to collaborate with Ocean View Monaco the SPA Management, which organisation has currently more than 220 employees on board and ashore, and yearly consolidate turnovers always close seasons by meeting all budgeted expectations… and beyond, offering his excellent service on one of the worldwide largest cruise company, which grows up consistently and employs 15,500 people. Further 4,500 people will be employed in the next two years. A company which estimates his employees with large value.Employee receive :- A preparatory training course for successful candidates conducted by the Jean Louis David team.- Opportunity to join a real international team- Accommodation- Food and beverage- Further trainings- Farewell activities- Medical assistance- Internet discount- Excursions discountFirst week familiarisation courses and safety test.Buddy in charged for the welcome period supporting the new employeeVISA REQUIREMENTS (if any)• Possess a valid passport and when possible a seaman book copy. Less than 18.000 € gross / year To negotiate Intensive day - Indifferent Tourism Location/Monaco/Monaco Ville Language/English German Italian Polish Swedish speaking projects w/Relocation,monthlybonus+benefits Fri, 28 Apr 2017 16:15:31 CEST 66669 http://www.europelanguagejobs.com/jobs/agent/swedish-speaking-projects-wrelocationmonthlybonusbenefits-66669.html DK Global Recruitment (not set) Attica Greece Start date:  as soon as possible Location: Athens, Greece +Benefits: Relocation assistance, Monthly Bonus, Insurance and more We are now hiring Swedish speakers for entry-level support positions in Athens, Greece. Our client is one of the biggest and most professional BPO Companies in the world.Are you interested in gaining professional experience? Would you like to jump-start your career while having fun? If so, here is what our Junior level, Swedish Customer support roles on the Mediterranean have to offer: Job Responsibilities•Diagnose and help resolve functionality issues with a particular product;•Log calls from customers into Contact Management System;•First line customer support;•Provide customers with detailed instructions via email, chat and phone;•Escalate issues to other teams when necessary;•Report to team manager or team supervisor;•Enjoy communicating in Swedish.Qualifications•Fluent Swedish;•Good English;•European Union Citizenship;•Help desk, customer service, and technical support experience would be an advantage;•Be disciplined and systematic problem solver;•Be passionate and enthusiastic about modern technology and communication;•Energetic and adventurous personality;•Good communication skills;•Can-do attitude.Relocation package:The relocation package for candidates coming from abroad includes:•Up to 2 weeks of bed and breakfast hotel accommodation;•Flight ticket to Athens and taxi from the airport;•Assistance with finding a permanent place to live;•Assistance with getting your tax identification number and opening a bank account. Benefits•Great basic salary;•Monthly performance bonus;•2 extra salaries per year;•On-site restaurant with employee discounts;•Paid training;•Company social events;•Full medical insurance;•Paid overtime;•Opportunity to earn more money working on Greek holidays;•Cultural diversity;•Friendly atmosphere;•Career growth. About Us DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers from many European countries. With years of experience in the multilingual BPO sector, our fully-trained expert recruiters help job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.  Why use Recruitment Agency•You are given extra support in preparing for interviews;•You have a contact person who gives you all the details pertaining to the job;•You can ask for application feedback anytime via email or phone;•You don’t have to face the situation in which you don’t hear from the company for days;•Our services to job seekers are free of charge. Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/Swedish Meetic - Italia - Care agent Fri, 28 Apr 2017 16:00:21 CEST 66668 http://www.europelanguagejobs.com/jobs/agent/meetic-italia-care-agent-66668.html ADM Value Barcelona Barcelona Spain Are you interested in working for the number one dating site in Europe?Meetic is recruiting support agent for the customer care team in Barcelona.You will be the only point of contact between the company and the customers. You will be in charge of customer relations with members, in particular replying to their requests by email, post, chat and phone regarding:? How to set up a profile? identify bugs and assist members in navigating the site? Membership questions and updates? Events organised by the company? Good basic education, especially flawless written skills.? Excellent communication skills, empathy and understanding? Fluency in English for the trainingThis is an exciting opportunity to join a new start-up team. Taking part in a new business adventure will open up lots of career opportunities for the first people to join the new branch of our company.Permanent contract, based in Barcelona Poble NouAnnual salary : 15 140€Day shift from 9:30 am to 6:30 pm1 Sunday worked every 3 weeksFully paid 3-week training Less than 18.000 € gross / year Permanent Full-time Agent Location/Spain/Barcelona Language/Italian adidas Onlineshop representative (French-speaking) Fri, 28 Apr 2017 15:54:55 CEST 66667 http://www.europelanguagejobs.com/jobs/customer-service/adidas-onlineshop-representative-french-speaking-66667.html Teleperformance Polska Warsaw Mazowieckie Poland Teleperformance Group is the World's Biggest Provider for Customer Experience Management and Contact Center services with offices in all continents – present in 74 countries, 217,000+ employees, 265 different languages and dialects. For our client - the adidas Group - we are looking for:adidas representative - French OR SpanishLocation: Warsaw/Polandadidas project is growing – grow with us!Take the chance to become a part of the support team based in Poland supporting the adidas Group Online Shop.At adidas our love of sport drives who we are and what we do. We are bigger than our products. We don’t just work to create faster shoes and lighter fabrics: We strive to help athletes everywhere perform their best. We believe that it’s hard work inventing the future of sport, and that’s why we love it; that when you push your limits, you make it possible for others to push theirs.If you are also passionate about sports and want to shape the future of our athletes join us in this adventure! RESPONSIBILITIES:Handling inbound/call back customer contacts through different channels for e.g. phone, email, chat for one of the most well-known sport clothes and equipment Brands in the world;Delivering our and our clients customer brand value experience;Working close together with other business areas of our client to deliver the best solutions possible to their customers.Excellent French OR Spanish written and spoken language skills;Relevant call/contact center work experience is desirable but not essential;Strong focus on customer needs and understanding of how customers can behave;Some understanding of how orders are placed on online shops;Strong communication and active listening skills;Caring Customer orientated mindset;Oriented to Empathizing with the customer problems.Contract of employment and benefit package – private health care, sport card, group life insurance;Welcome voucher from adidas;Pleasant work conditions in a modern office;Multicultural work environment;Stable job and working hours;Full relocation package;Professional product and procedural trainings package;Career opportunities.If you are interested in the job offer, please send your resume.Please attach a following clause:“I hereby give consent for my personal data attached in the job offer to be processed indispensably for the current or future recruitment process by Teleperformance Polska sp. z o.o. headquartered in Warsaw, 50 Domaniewska street, 02-672, in accordance with the Personal Data Protection Act dated 29.08.1997 (consolidated text: Journal of Laws 2016 item 922).I confirm the authenticity of data included in this application document”. Permanent Full-time Customer Service Location/Poland/Mazowieckie Language/English French adidas representative (Spanish-speaking) Fri, 28 Apr 2017 15:53:26 CEST 66666 http://www.europelanguagejobs.com/jobs/customer-service/adidas-representative-spanish-speaking-66666.html Teleperformance Polska Warsaw Mazowieckie Poland Teleperformance Group is the World's Biggest Provider for Customer Experience Management and Contact Center services with offices in all continents – present in 74 countries, 217,000+ employees, 265 different languages and dialects. For our client - the adidas Group - we are looking for:adidas representative - Spanish- speakingLocation: Warsaw/Polandadidas project is growing – grow with us!Take the chance to become a part of the support team based in Poland supporting the adidas Group Online Shop.At adidas our love of sport drives who we are and what we do. We are bigger than our products. We don’t just work to create faster shoes and lighter fabrics: We strive to help athletes everywhere perform their best. We believe that it’s hard work inventing the future of sport, and that’s why we love it; that when you push your limits, you make it possible for others to push theirs.If you are also passionate about sports and want to shape the future of our athletes join us in this adventure! RESPONSIBILITIES:Handling inbound/call back customer contacts through different channels for e.g. phone, email, chat for one of the most well-known sport clothes and equipment Brands in the world;Delivering our and our clients customer brand value experience;Working close together with other business areas of our client to deliver the best solutions possible to their customers. Excellent Spanish written and spoken language skills;Relevant call/contact center work experience is desirable but not essential;Strong focus on customer needs and understanding of how customers can behave;Some understanding of how orders are placed on online shops;Strong communication and active listening skills;Caring Customer orientated mindset;Oriented to Empathizing with the customer problems.Contract of employment and benefit package – private health care, sport card, group life insurance;Welcome voucher from adidas;Pleasant work conditions in a modern office;Multicultural work environment;Stable job and working hours;Full relocation package;Professional product and procedural trainings package;Career opportunities.If you are interested in the job offer, please send your resume.Please attach a following clause:“I hereby give consent for my personal data attached in the job offer to be processed indispensably for the current or future recruitment process by Teleperformance Polska sp. z o.o. headquartered in Warsaw, 50 Domaniewska street, 02-672, in accordance with the Personal Data Protection Act dated 29.08.1997 (consolidated text: Journal of Laws 2016 item 922).I confirm the authenticity of data included in this application document”. Permanent Full-time Customer Service Location/Poland/Mazowieckie Language/Spanish English Customer support with French or German language - Athens Fri, 28 Apr 2017 15:38:05 CEST 65404 http://www.europelanguagejobs.com/jobs/customer-service/customer-support-with-french-or-german-language-athens-65404.html DK Global Recruitment Athens Attica Greece Responsibilities•    Solving customers queries by phone or emails •    Provide excellent level of customer services •    Maintain strong professional relationships with all clients and customers •    Reporting to team managers or team supervisor •    Fluent French or German and English language •    Candidate must have European nationality•    Very good  knowledge of computers •    Previous experience would be an advantage•    Willing to relocate to Athens, Greece•    Enjoy talking with people by phone and emails •    Able to work in fast- pace  and competitive atmosphere  •    Excellent Basic Salary •    Flight ticket provided to Athens •    Taxi pickup service from the airport•    2 weeks free hotel accommodation (breakfast included)•    Free Greek language courses•    Monthly performance bonus•    175% day salary if work on Sunday or Greek holidays •    Overtime paid•    2 extra full salaries paid per year (pro rata)•    Training provided (paid)•    International working environment•    On-site canteen (discounts for employees)•    Welcome eventWhy use Recruitment Agency•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.   Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English French German Travel Advisor w/ Native level of Russian Fri, 28 Apr 2017 15:26:31 CEST 66665 http://www.europelanguagejobs.com/jobs/customer-service/travel-advisor-w-native-level-of-russian-66665.html Babel Profiles Barcelona Barcelona Spain Are you a world traveller? Would you like the opportunity to start a career in the tourism sector without formal experience? With opportunities for promotion after the third and six months for top performers, this could be the opportunity for you!Our client is a booming industry leader in the travel sector providing alternative accommodation services to an ever demanding customer base. They connect people all over the world to help them find unique travelling experiences.They are looking for Travel Advisors with a native level of Russian and high level of English to join their team in Barcelona.As a Travel Advisor, your responsibilities include:- Resolving disagreements between customers and their accommodation providers via phone, email, and social media- Providing quick and creative solutions to complex issues for travellers around the world- Communicating with customers in a fun and friendly manner while acting as an ambassador for the brand- Managing and constantly updating customer information Key Languages:- Native level of Russian- High level of EnglishCore Skills/Experience:- Must possess university-level communication skills, both orally and in writing- Able to express ideas in a coherent and concise manner- Proven experience in resolving complex issues- Potential candidates must demonstrate a clear motivation to learn and grow- Previous experience in a customer service position is a plus- Interest in the travel industry is a must!What's on Offer:- Remuneration: base salary + performance incentives- Working hours: 39h rotating shift with two weekends off a month- Opportunities for promotion after the third and sixth months- Stable position in an award-winning campaign- Spanish language lessons- Travel vouchers provided twice per year- 24 holidays per year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English Russian SAP HR Consultant Fri, 28 Apr 2017 15:25:21 CEST 66664 http://www.europelanguagejobs.com/jobs/information-technology/sap-hr-consultant-66664.html Randstad (not set) Asturias Spain We're looking for IT background people, able to work as a SAP Consultant within our client's IT department, developing the projects related to our client´s HR division.  Computer science background. Strong communication skills.Passion facing and solving complex problems.Expertise in SAP HR (HCM).Long-term contract within a multinational company.An exciting project that will develop yur career. Salary + benefits package.A lovely region to live in :) To negotiate Permanent Full-time Information Technology Location/Spain/Asturias Language/English Order Management with Spanish Fri, 28 Apr 2017 15:18:15 CEST 66663 http://www.europelanguagejobs.com/jobs/customer-service/order-management-with-spanish-66663.html Morgan McKinley (not set) Cork Ireland Morgan McKinley are delighted to announce a fantastic opportunity to candidates with 2 years Order Management experience. My client, a leading Multinational company based in Cork, requires experienced Fluent Spanish speaking candidates to join its team. Salary: Competitive What your duties will include; Managing the order process from placement through to billingRoot cause analysis and resolution of Tier 2 disputesBeing a Subject Matter Expert for Customer Service and Order Management processes, including identifying and implementing process improvementsProviding weekly and monthly Order Entry and Dispute reportsReviewing business controlsCoaching and mentoring of associatesAd hod contribution to project work Requirements for this position; 3rd level degreeBilingual proficiency of Spanish and EnglishExperience with reporting and analysis2 years Customer Service/ Order Management experienceProven time management and prioritisation skills with exceptional attention to detail  Please send your updated CV to apply for this position 24.000 € - 30.000 € gross / year Project/Service based Full-time Customer Service Location/Ireland/Cork Language/Spanish Customer Service role with Dutch in Germany Fri, 28 Apr 2017 15:17:10 CEST 66662 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-role-with-dutch-in-germany-66662.html DK Global Recruitment Munster North Rhine-Westphalia Germany Reference no.:  MZ 934Start date: ASAPLocation: Munster, GermanyBenefits: Relocation package, Bonuses, Insurance, others  We are currently hiring Dutch speakers for an entry-level position in Munster, Germany for our client – a Large Multinational BPO Company.If so, here is what our Dutch Customer Service roles in Germany can offer: Responsibilities Help the Company’s customers that have questions on specific products or services use the database to find a solution – through email, chat and inbound phone calls. Report and forward issues to other teams (escalation) if necessary. Enjoy communicating with people worldwide. Fluency in the Dutch language (native or close to native level)Good level of EnglishDesire to gain great customer service skillsInterested to know about current technology and communicationsPositive personalityGood communication skillsRELOCATION PACKAGE OFFERED: Candidates coming from abroad can benefit from a relocation package that includes: Travel costs covered & Assistance with apartment rent initial costs. We and the Company can also provide you with information and assistance on how to find a place to live and help you get your tax number and bank account. Benefits Great salaryPerformance bonusesWorld class, paid training (certificates)Exceptionally multicultural environmentMany social eventsCareer developmentFull trainingInternational, multicultural environment  Who we are:DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Why use Recruitment AgencyYou are given extra support in preparing for interviewsYou will have a contact person who gives you all job-related detailsYou can ask for your application’s feedback anytime via email or phoneYou don’t have to face a situation where a company does not reply to you for daysAll of our services to job seekers are free of charge. We also offer bonus schemes to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/English Dutch Top Career Opportunities B2B in Germany ! Fri, 28 Apr 2017 15:13:25 CEST 66661 http://www.europelanguagejobs.com/jobs/customer-service/top-career-opportunities-b2b-in-germany-66661.html DK Global Recruitment Munster Germany DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Responsibilities•    B2B Customer Service Inbound calls, emails and chat•    Respond to general products questions and provide problem resolution•    Follow up KPI and other standard procedures •    Fluent Dutch, French, Swedish, Norwegian or French+Spanish/Italian and English•    Strong technical and research skills•    Excellent verbal and written communication skills•    Strong problem solving and troubleshooting skills•    Very good basic salary•    Integration with an international team in a multicultural environment•    Intensive induction period and product training from the outset•    Great career opportunities•    830 € or 4 weeks hotel accommodation as relocation•    Corporate healthcare management (medical check-ups, vaccinations etc.)•    Support to ensure a smooth beginning at the company•    Performance based variable commission and company profit sharing•    Various discounts and cafeteria in the companyWhy use Recruitment Agency•    You will be contacted within 30 min of your  application•    You are given extra support in preparing for interviews •    You have a contact person who gives you all the details of the job•    You can ask for your application feedback anytime via email or phone•    You don’t have to face the situation where company do not reply to you for days. •    All are services to job seekers are free of charge. We also offer bonus scheme to candidates.  Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Germany/ Language/French Dutch Norwegian Swedish Policy Management officer. Adm Insurance Sector. German. Fri, 28 Apr 2017 15:06:01 CEST 66660 http://www.europelanguagejobs.com/jobs/other/policy-management-officer-adm-insurance-sector-german-66660.html Manpower Ireland (not set) Dublin Ireland Our client is one of the leading global services providers in insurance, banking and asset management. With approximately 155,000 employees worldwide, the company serves more than 75 million customers in approximately 70 countries. The role of the Policy Management Officer involves working in a fast moving multicultural environment and administrating a portfolio of Corporate Clients. Working to ensure that the company exceeds the requirements of their clients or brokers on the administration and renewal of their contracts. Main Responsibilities: -Respond to requests from external and internal clients through email within our 24 hour service level agreements -Process emails and work on additional tasks (e.g. complaints logging, processing of lists, committee tasks etc.) -Act as the main point of contact for assigned group schemes, Sales Managers & brokers. -Build positive and professional working relationships with internal clients -Assists other teams with administrative tasks (emails, policy management, renewals, new business) when needed. -Responsible for the policy management of small, medium and large corporate clients. -Manage short-term business contracts where applicable. -Provide excellent customer service to our internal and external clients, solving problems. promptly and in a professional manner, preventing unnecessary delays. -Don`t hesitate to call an external or internal client to ensure a quicker resolution of a case/issue, especially with escalation. -Build rapport with the Client Relationship Managers and Sales Managers across all regional offices, work with them on any issues relating to your teams` groups.  Profile: -Previous experience in a customer focused role , in a an administrative capacity -Experience working in pressurized environment with tight deadlines -Strong Knowledge of Microsoft Office (Excel, Word) -Fluency in English & German -Customer focused -Ability to work effectively within a team environment -Proactive and solution oriented -Honesty and Integrity -Ability to prioritize workload and manage time effectively  Main benefits: Competitive Salary, bonuses, complete benefits package, career progression program, etc.  24.000 € - 30.000 € gross / year Permanent Full-time Other Location/Ireland/Dublin Language/English German Quick hires. Italian customer care role in sunny Athens Fri, 28 Apr 2017 15:03:00 CEST 64491 http://www.europelanguagejobs.com/jobs/customer-service/quick-hires-italian-customer-care-role-in-sunny-athens-64491.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Requirements• Fluent Italian and fluent English• Candidate must have European nationality• Very good knowledge of computers• No previous work experience required• Willing to relocate to Athens, Greece• Enjoy talking with people by phone and emails• Able to work in fast- pace and competitive atmosphereResponsibilities• Solving customers queries by phone or emails• Provide excellent level of customer services• Maintain strong professional relationships with all clients and customers• Reporting to team managers or team supervisorBenefits• Excellent Basic Salary• Up to 200€ performance bonus per month• Flight ticket provided to Athens• Taxi pickup service from the airport• 2 weeks free hotel accommodation (breakfast included)• Free Greek language courses• Monthly performance bonus• 175% day salary if work on Sunday or Greek holidays• Overtime paid• 2 extra full salaries paid per year (pro rata)• Training provided (paid)• International working environment• On-site canteen (discounts for employees)• Welcome eventWhy use Recruitment Agency• You will be contacted within 30 min of your application• You are given extra support in preparing for interviews• You have a contact person who gives you all the details of the job• You can ask for your application feedback anytime via email or phone• You don’t have to face the situation where company do not reply to you for days.• All are services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/Italian German Adm Assistant role. Claims dept. Dublin based. Fri, 28 Apr 2017 15:00:54 CEST 66659 http://www.europelanguagejobs.com/jobs/Other/german-adm-assistant-role-claims-dept-dublin-based-66659.html Manpower Ireland Dublin Dublin Ireland Our client operates as an international insurer on almost every continent. The company has deep roots in its home market: Western, Northern & Southern Europe. In Central & Eastern Europe and Asia Pacific our client is one of the leading international insurance companies. The role of Claims Officer involves processing medical claims for client`s worldwide. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures. Key Responsibilities -Adjudicate and process Claims within the agreed company SLA -Use client's database accurately and effectively to ensure reports generated give a true reflection of the department`s workload -Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention -In line with the company`s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims -Respond to customer inquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction  Profile: -Previous experience in a customer focused role, in a an administrative capacity -Experience working in pressurized environment with tight deadlines -Fluency in English and German is essential to this role -Customer focused -Strong communication (verbal & written) -Ability to work effectively within a team environment -Ability to work under pressure -Results driven and solution oriented -Strong Knowledge of Microsoft Office (Excel, Word)  Main benefits: Competitive Salary, bonuses, career progression program, complete benefits package.  24.000 € - 30.000 € gross / year Permanent Full-time Other Location/Ireland/Dublin Language/English German Junior AP Accountant with Hungarian Fri, 28 Apr 2017 14:59:02 CEST 66658 http://www.europelanguagejobs.com/jobs/shared-services-finance/junior-ap-accountant-with-hungarian-66658.html Accenture Warsaw Mazowieckie Poland Key responsibilities:Booking invoices in accordance with defined processes and client's requirementsProcessing documents in a timely mannerMonitoring the payables, reconciling the balances with suppliersSupporting audits (documents, queries)Preparing Month End Close reportsMaintaining regular relationship with suppliers and clienFluent EnglishFluent HungarianExperience in customer service for international clients will be an advantageExcel and Word skillsFlexibilityAbility to work under stress in a problem-solving environmentExcellent communication (written and oral) and interpersonal skillsStrong organizational, multi-tasking, and time-management skillsSAP knowledge will be an advantageOpportunity to work for the most recognized brands in the worldAttractive salaryOnline and classroom trainings (CIMA training /certificate for qualified employees)Notable discount for the language coursesSocial benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classesOpen communication among all employees and across the teamsOngoing mentoring and support not only during the induction periodFriendly work atmosphere and chill-out spaces for chatsAccelerate runners club and the participation in various employee initiativesBeverages (as coffee, tea) at any time you want Opportunity to work for the most recognized brands in the worldAttractive salaryOnline and classroom trainings (CIMA training /certificate for qualified employees)Notable discount for the language coursesSocial benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classesOpen communication among all employees and across the teamsOngoing mentoring and support not only during the induction periodFriendly work atmosphere and chill-out spaces for chatsAccelerate runners club and the participation in various employee initiativesBeverages (as coffee, tea) at any time you want  Permanent Full-time Shared services and Finance Location/Poland/Mazowieckie Language/English Hungarian Into Wine? We need Technical Dutch - ASAP - Apply now! Fri, 28 Apr 2017 14:56:50 CEST 66657 http://www.europelanguagejobs.com/jobs/agent/into-wine-we-need-technical-dutch-asap-apply-now-66657.html Manpower Ireland Dublin Dublin Ireland Role: Customer Experience Specialist Our client is an award winning provider of Multilingual Customer Experience and Technical Support solutions to giant global brands. Headquartered in Cork, they have offices in Dublin and the USA. The company can offer a promising career with lots of opportunities to progress within the company. We believe in supporting the talent within the company and encouraging our employees to grow and succeed. Position Overview Ready to join a vibrant start-up, building the world's #1 wine app and wine community? Now’s the time to get involved - especially if you love wine as much as we do. We’re looking for an experience customer service expert to help them with day-to-day customer order management for our client’s client. Be dynamic, passionate, a self-starter who cares deeply about customer satisfaction and you will shine here. Responsibilities include the following: ? Deliver high-quality service across multiple support platforms (email, phone, chat and other support channels) ? Provide 100% quality control review of all new wine orders made on our platform before passing them over for fulfillment to our partners ? Use your super online shopping experience to search for the best wine on our platform for our customers making recommendations on cross-selling opportunities or up-selling opportunities where appropriate Qualifications: ? Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments would be desirable. ? Significant experience using Zendesk, Helpshift, Salesforce or other similar CRM and ticketing platforms would be desirable. ? Move fast and provide creative solutions and recommendations to customer needs ? Experience supporting technical or data products is highly preferred ? Experience with B2C & B2B customer service is preferred ? Minimum typing speed of 45 WPM ? Interest in wine & the wine industry - a huge plus of course ? Excellent written and verbal communication skills ? Multilingual candidates are encouraged to apply for priority considerations who have the ability to write, read and speak Dutch as well as English. Other languages may be considered. Salary: 23k (24.5k after 6 months and 26k after 12 months). Talk to me now! 24.000 € - 30.000 € gross / year Permanent Full-time Agent Location/Ireland/Dublin Language/English Dutch Into Wine? We need Technical German- ASAP - Apply now! Fri, 28 Apr 2017 14:54:00 CEST 66656 http://www.europelanguagejobs.com/jobs/information-technology/into-wine-we-need-technical-german-asap-apply-now-66656.html Manpower Ireland Dublin Dublin Ireland Role: Customer Experience Specialist Our client is an award winning provider of Multilingual Customer Experience and Technical Support solutions to giant global brands. Headquartered in Cork, they have offices in Dublin and the USA. The company can offer a promising career with lots of opportunities to progress within the company. We believe in supporting the talent within the company and encouraging our employees to grow and succeed. Position Overview Ready to join a vibrant start-up, building the world's #1 wine app and wine community? Now’s the time to get involved - especially if you love wine as much as we do. We’re looking for an experience customer service expert to help them with day-to-day customer order management for our client’s client. Be dynamic, passionate, a self-starter who cares deeply about customer satisfaction and you will shine here. Responsibilities include the following: ? Deliver high-quality service across multiple support platforms (email, phone, chat and other support channels) ? Provide 100% quality control review of all new wine orders made on our platform before passing them over for fulfillment to our partners ? Use your super online shopping experience to search for the best wine on our platform for our customers making recommendations on cross-selling opportunities or up-selling opportunities where appropriate Qualifications: ? Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments would be desirable. ? Significant experience using Zendesk, Helpshift, Salesforce or other similar CRM and ticketing platforms would be desirable. ? Move fast and provide creative solutions and recommendations to customer needs ? Experience supporting technical or data products is highly preferred ? Experience with B2C & B2B customer service is preferred ? Minimum typing speed of 45 WPM ? Interest in wine & the wine industry - a huge plus of course ? Excellent written and verbal communication skills ? Multilingual candidates are encouraged to apply for priority considerations who have the ability to write, read and speak German as well as English. Other languages may be considered. Salary: €26000 24.000 € - 30.000 € gross / year Permanent Full-time Information Technology Location/Ireland/Dublin Language/English German OTC Accountant with Italian Fri, 28 Apr 2017 14:44:33 CEST 66655 http://www.europelanguagejobs.com/jobs/shared-services-finance/otc-accountant-with-italian-66655.html Randstad Gdansk Pomorskie Poland The main responsibilities contain:Booking of Incoming PaymentsProcessing credit notesMaintaining customer credit limitManaging unapplied cashCoordinating query resolution/dispute managementManaging dunning letters/collection lettersminimum 1 year of closely related experience (on junior, regular or senior position)very good command of Italian and Englishexcellent organizational and customer service skillsexperience in previous transition projects or experience gained in SSC/BPO sector will be an assetstable, full-time employment based on a permanent contractprivate healthcarefriendly working environmentworking in the multicultural environment in a global, worldwide known companypossibility to take part in business tripspossibility to participate in interestings projects Permanent Full-time Shared services and Finance Location/Poland/Pomorskie Language/English Italian AP Accountant with German Fri, 28 Apr 2017 14:33:48 CEST 66654 http://www.europelanguagejobs.com/jobs/shared-services-finance/ap-accountant-with-german-66654.html Randstad Gdansk Pomorskie Poland We are looking for junior, regular and senior specialists. The main responsibilities contain:first line support on queries related to incoming/paid invoicesfirst line of contact to vendor queries, company business partnersprocessing invoices according SOP’sreconciliation of the vendor compliance invoicesclosing of accounts for the month and performance of due diligence as per guidelines – including generation of ERP reports and inputs for accrualsacademic degreeminimum 6 months accounting experiencegood level of Germanvery good level of Englishanalytical skills and accuracy with numbersexcellent communication and customer service skillsproactive approach identifying potential problems and issuesability to stretch, work in a high pressure environment and handle stressful situationsgood level of MS Excel and other Microsoft applicationsknowledge of SAP will be an assetprevious experience in SSC/BPO sector will be an assetworking in the multicultural environmentsocial package and benefits Permanent Full-time Shared services and Finance Location/Poland/Pomorskie Language/English German Speak German? Work for the Largest & Coolest IT Company Fri, 28 Apr 2017 14:21:08 CEST 66653 http://www.europelanguagejobs.com/jobs/agent/speak-german-work-for-the-largest-coolest-it-company-66653.html Mgi Recruitment Athens Greece Our client, an American multinational technology company that is specialized in developing, supporting, manufacturing and selling computer software, consumer electronics and personal computers and services is looking for German Speakers who is fluent in English and available to move to Athens, Greece to join their Technical Support Team.Job Description:This role’s main responsibility will be to ensure the client satisfaction, offering specialized advice by actively listening to customers' queries and issues and providing them technical support in order to solve them!Fluent in German;Fluent in English;Enthusiastic, courteous, directive and positive;Customer oriented and Problem Solver;Excellent communication skills and Phone Manner;Attractive salary + 2 extra salaries (1 full before Christmas, ½ before Easter and ½ holidays) + Performance Bonus (up to €200);Complete relocation package (flight ticket, 2 weeks hotel accommodation);Quick long distance recruitment process without additional travel costs;Free Greek language courses; Permanent Full-time Agent Location/Greece/ Language/German Insurance Process Analyst with Portuguese Fri, 28 Apr 2017 14:19:31 CEST 66652 http://www.europelanguagejobs.com/jobs/shared-services-finance/insurance-process-analyst-with-portuguese-66652.html Accenture Warsaw Mazowieckie Poland Insurance process Analyst As we develop new capability of garage management we are searching for experienced professionals for the role of Insurance Process Analyst whose daily work will focus on driving meaningful analytics as well as being 1st point of contact to handle the queries coming from garages with specialized team to solve potential challenges linked with claims managementResponsibilities: Generating regular reports and daily monitoring of KPIs definedAnalysis of data to draw meaningful conclusions and implement early warning signalDaily HelpDesk management to address queries coming from key stake-holders in timely and quality mannerInterfacing as support - translator of queries coming from garages with specialized Technical Team based in PortugalDedicated platform performance analysis in cooperation with Technical Team for potential enhancementsProcess flow optimizationQualifications  Proven job experience in client facing roles e.g.: customer serviceExperience in analyzing the data and preparation of meaningful reportsExcellent knowledge of MS Office with primary focus on Outlook, Excel, PowerPoint and Access / SQL (the latter nice to have)Comfort with handling IT related tasksExperience in software testing and first line application support is preferredFluency in Portuguese, English and Polish (the latter ideally)Strong analytical skills and process improvement focusExcellent communication and multi-tasking skillsAbility to work independently in fast pace environmentStrong relationship building skills followed with can do attitude Possibility of gaining experience within stable marketing capability in European regionThe ability to use your knowledge of foreign language on a daily basis at workCollaborating and learning from diverse and talented colleagues helps you “raise your game”Trainings and development tailored to help you achieve your potentialNew Joiners Program including trainingsOpportunity to engage in Corporate Social Responsibility initiativesWe also think about your social life, at Accenture you will be able to take part in different initiatives like Accenture Runners Club, family events and many othersSocial benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insuranceFriendly work atmosphere in multicultural environment Permanent Full-time Shared services and Finance Location/Poland/Mazowieckie Language/English Portuguese Finnish Customer Support Agent required in Munster, Germany Fri, 28 Apr 2017 14:17:53 CEST 61881 http://www.europelanguagejobs.com/jobs/agent/finnish-customer-support-agent-required-in-munster-germany-61881.html Gi Group Münster North Rhine-Westphalia Germany Gi Group is one of the world’s leading companies providing services for the development of the labor market, operating in permanent and temporary staffing, search and selection, executive search, outplacement, professional training and HR consulting. Are you communicative and love to talk on the phone? Are you team-oriented and enthusiastic to meet new people? For one of our international clients we are currently seeking a Finnish Customer Support Agent (m/f) in Munster, Germany asap!Your daily tasks will be: Day to day customer support Management of complaints Live support Provision of individual advice Data administration This position requires the following: Excellent knowledge of English and Finnish You are very communicative and love to be a problem-solver Computer and software affinity You can take the initiative and are ready to help Good communication skills You are reliable, friendly and empathetic Flexibility is a necessityWhat we offer: Good career opportunities Full-time and part-time possible Interesting and diverse work in Germany Extensive initial training Modern and friendly work environment International environment Professional support by our competent and experienced team Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English Finnish French speakers, start an excellent career in beautiful Lodz Fri, 28 Apr 2017 14:16:32 CEST 66651 http://www.europelanguagejobs.com/jobs/agent/french-speakers-start-an-excellent-career-in-beautiful-lodz-66651.html Mgi Recruitment Lodz Poland Looking to for a career change? If you are interested in starting a long term career in a successful international company, then this is the perfect opportunity for you! Our client is interested in French speaking customer service professionals who want to join a multicultural team of professionals dedicated to providing the best possible customer service experience.The job:• Effectively manage incoming customer’s queries to ensure excellent service standards• Provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency• Assist with placement of orders, refunds or exchanges• Fluent in French and English;• Excellent communications skills with an outgoing personality;• Customer oriented and strong attention to detail;• Personable, enthusiastic individual with excellent problem solving skills;EU citizenship or valid VISA/work permit is mandatory• An attractive salary accompanied by a RELOCATION PACKAGE;• Performance bonus;• Opportunity to work in an international multilingual environment;• Training and development program opportunities;• Attractive social benefits;If the above position is not for you, maybe you know someone who could be interested. Why not refer a friend? We will give you €150 if their application is successful! Permanent Full-time Agent Location/Poland/ Language/English French Receptionist Job in Jordan Fri, 28 Apr 2017 14:14:45 CEST 66650 http://www.europelanguagejobs.com/jobs/tourism/receptionist-job-in-jordan-66650.html ClarusApex (not set) Jordan Receptionist Job in Jordan – great experience, high-energy environment and above all fun!The first integrated residential and tourism area in Jordan located on the idyllic southern shores of The Red Sea. This Resort covers about 3 million m2 stretches along a natural beachfront that comprises a reef dive. It has a private marina that serves a point of entry into Jordan. With whom you will work:Get new experience in new place with friendly colleagues in the best Resort in Aqaba. The multinational team is fully committed to service and they will do their best to keep up the high quality standards. What you need to do:Greets customers, determines nature and purpose of visit, and directs or escorts them to specific destinations.Operates cash registers.Checks membership of residents and collects fees from visitors.Gives subscription and membership applications for interested residents.Receives payment and records receipts for services.Resolves complaints from customers and public.Benefits and allowances:Salary - $490 + service charge (around $70-140) + tips + package including:AccommodationDuty mealsTransportation provided from/to workFree joining ticket and vacation ticket after 2 yearsFree medical health care14 days annual leaveTrainingsTop 3 skills required:Knowledge of English languageWilling to workCourtesy, kindness and readiness to work in a multinational environmentNice to have:Knowledge of other foreign languageAbility to adapt to any kind of situation Project/Service based Full-time Tourism Location/Jordan/ Language/English Waiter/ Waitress Job in Jordan Fri, 28 Apr 2017 14:12:50 CEST 66649 http://www.europelanguagejobs.com/jobs/tourism/waiter-waitress-job-in-jordan-66649.html ClarusApex (not set) Jordan Waiter/ Waitress – great experience, high-energy environment and above all fun!The first integrated residential and tourism area in Jordan located on the idyllic southern shores of The Red Sea. This Resort covers about 3 million m2 stretches along a natural beachfront that comprises a reef dive. It has a private marina that serves a point of entry into Jordan.What you need to do:? Be part of a multinational team? Deliver extraordinary levels of customer service? Support team to reach common goals? Assure the well-being of all guests by maintaining a close and friendly contactBenefits and allowances:? Salary - $490 + service charge (around $70-140) + tips + package including:? Accommodation? Duty meals? Transportation provided from/to work? Free joining ticket and vacation ticket after 2 years? Free medical health care? 14 days annual leave? TrainingsTop 3 skills required:? Knowledge of English language? Willing to work? Courtesy, kindness and readiness to work in a multinational environmentNice to have:? Knowledge of other foreign language? Ability to adapt to any kind of situation Project/Service based Full-time Tourism Location/Jordan/ Language/English NEW OPENING: Chatty guy (m/f) with Dutch skills in Munster Fri, 28 Apr 2017 14:11:48 CEST 66648 http://www.europelanguagejobs.com/jobs/agent/new-opening-chatty-guy-mf-with-dutch-skills-in-munster-66648.html Gi Group Munster North Rhine-Westphalia Germany The Gi Group has 2.400 employees and is located in 20 countries worldwide.Our client of the IT sector seeks currently Dutch Sales Advisors m/f in Munster, Germany. Your TasksOne of your tasks as a Dutch Sales Advisor is to provide customer support mainly on the phone and emailAlso you provide excellent advise about products and services to corporate clientsFurthermore you recognize the buying interestsAnd last but not least you take care of the clientele databaseYour ProfileYou speak fluent Dutch (C2) as well as English (C1) and have gathered work experience in customer serviceMoreover you have great talent in Sales as a Dutch Sales AdvisorAdditionally you love to chat to people, are highly motivated and being flexibleAlso you work sales and service-oriented on a daily basis Our OfferIn the beginning you will receive an extensive training of the products and services, sales and in customer serviceYour new workplace is easily reachable by car as well as with public transportThe office offers modern working equipment and a collegial working environmentOverall it expects you a good Work-Life Balance in a attractive destination  Are you ready for the new challenge and above all new job opportunity? Then do not hesitate any longer and apply directly. Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English Dutch Account Manager (m/w) Deutsch, Paris Fri, 28 Apr 2017 14:11:29 CEST 61111 http://www.europelanguagejobs.com/jobs/sales-marketing/account-manager-mw-deutsch-paris-61111.html people-s-place GmbH Paris France Unser Auftraggeber bietet eine umfassende „all-in-one-Lösung“ für Steuerangelegenheiten auf internationaler Ebene. Das Leistungsspektrum umfasst neben der Beantragung von Vorsteuervergütungen und umsatzsteuerlichen Registrierungen im Ausland auch Beratung zu internationalen Steuerangelegenheiten wie Verkaufssteuern, Zollangelegenheiten, Personalabrechnungen und Fragen zu Betriebsstätten. Das Headquarter unseres Auftraggebers befindet sich im Herzen von Paris. Es wartet eine spannende, herausfordernde Tätigkeit auf Sie, bei der Sie sich sehr gut beruflich weiterhentwickeln können. Werden Sie Teil eines internationalen Teams als Account Manager (m/w) im Herzen von Paris! Account Manager (m/w) Deutsch, Paris Ihre Aufgaben sind: Ihr Job innerhalb des Unternehmens beginnt mit einer Einarbeitungszeit im Büro in Paris und bereitet Sie darauf vor, die Methoden unseres Kunden umzusetzen und die Dienstleistungen zu verstehen. Während dieser Zeit werden Ihre Hauptaufgaben sein, Ihr Wissen durch folgende Tätigkeiten zu vertiefen: • Unterstützung der Account Manager bei Treffen mit potenziellen Kunden • Sie begleiten die Account Manager auf ihren Geschäftsreisen • Erstellung von Verkaufsvorschlägen nach den Meetings • Verarbeitung der getroffenen Vereinbarungen Am Ende des Ausbildungszeitraums wird es Ihre Aufgabe sein, den Vertrieb in dem Bereich zu fördern, für den Sie zuständig sind. Ihre Hauptaufgaben sind: • Meetings mit potenziellen Kunden vereinbaren • Potenzielle Kunden treffen und Vereinbarungen abschließen • Überwachung der Ausführung der mit den Kunden vereinbarten Services• Ausgezeichnete Kenntnisse in Deutsch mit fortgeschrittenen Kenntnissen über die Kultur Deutschlands • Fließend in Englisch • Sprachkenntnisse in Französisch sind nicht erforderlich, aber jede andere europäische Sprache ist ein Plus • Hochschulabschluss in den Bereichen Vertrieb, Wirtschaft, Marketing, Wirtschaft, Finanzen oder ein gleichwertiger Abschluss • Ausgezeichnete Präsentationsfähigkeit • Dynamische Persönlichkeit, Bereitschaft zum Reisen und Organisationsfähigkeit • Bisherige Erfahrung im Bereich Account Management (B2B oder B2C), vorzugsweise in einem Dienstleistungsunternehmen, sind von Vorteil • Sie arbeiten in einem international tätigen Unternehmen, welches Ihnen ermöglicht mit den unterschiedlichsten Unternehmen auf internationler Eben zu arbeiten • Sie arbeiten im Herzen einer der größten Metropolen Europas • Ein attraktives Gehalt mit zusätzlichen Benefits und Weiterentwicklungsmöglichkeiten runden das Angebot unseres Aufraggebers ab To negotiate Permanent Full-time Sales & Marketing Location/France/ Language/English German Customer Service Representative (m/f) Benelux in Maastricht Fri, 28 Apr 2017 14:11:27 CEST 26020 http://www.europelanguagejobs.com/jobs/agent/customer-service-representative--m-f--benelux-in-maastricht-26020.html people-s-place GmbH Maastricht Limburg Netherlands Our client is a well-known international car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers. Our client is currently seeking to hire a Customer Service Representative with Dutch and French (m/f) in Maastricht Your Responsibilities: The customer service department serves all European customers and prospective customers by handling all inquiries and complaints. All inquiries and complaints are handled by telephone, mail, fax or e-mail. Customer Service is responsible for after-sales service issues, technical and product topics and general company related inquiries. As a Customer Service Representative (m/f) you are the most important interface between the customer and the organization. You insure that customer concerns and inqueries are dealt with adequately. You manage the services to customers and transfer product knowledge.• Higher vocational education • (Near) native Dutch, fluency in French and fluency in English • Good written and verbal skills • Advanced negotiation skills • Computer literacy • Very good knowledge of geography and culture from the country/ies you are applying for • Experience in customer care • Good understanding of customer satisfaction • Team player • Open-minded to a diversity of cultures • Ability to prioritize, analyze, plan and coordinate on high volumes • Multi-tasking is not a problem for you• You will get an attractive salary plus a great variety of bonuses • You will receive an initial training • Working hours 35 h/week, shifts including nights and weekends • A generous relocation package which includes 6 weeks housing in a nice and furnished apartment organized by our client, travel costs, reimbursement of real estate agent and/or moving truck costs when needed, financial support for the basic equipment in your new apartment • You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development 24.000 € - 30.000 € gross / year Permanent Full-time Agent Location/Netherlands/Limburg Language/English French Dutch Flemish Technical Specialist für Ersatzteile (m/w) Deutsch Fri, 28 Apr 2017 14:11:25 CEST 48461 http://www.europelanguagejobs.com/jobs/customer-service/technical-specialist-fuer-ersatzteile-mw-deutsch-48461.html people-s-place GmbH Maastricht Netherlands Es gibt kaum jemanden, der unseren Auftraggeber nicht kennt. Bei unserem Kunden handelt es sich um einen international führenden Automobilkonzern. Die hochwertigen Autos sind weltweit bekannt und beliebt. Genau wie die Automarke steht auch der Kundenservice unseres Auftraggebers für Faszination, Perfektion, Verantwortung & Qualität. Und genau für den Bereich Kundenservice suchen wir für unseren Aufraggeber einen ambitionierten Technical Specialist für den Bereich Diagnosesysteme(m/w) für das Kundenbetreuungszentrum am Standort Maastricht. Technical Specialist für Ersatzteile (m/w) Deutsch, Maaastricht Ihre Aufgaben sind: • Technical Support für Händler, Werkstätten, etc. • Bearbeitung eingehender Support-Anfragen, Störungen und Probleme in den erforderlichen Sprachen im Bereich Diagnosesysteme • Angemessene Nutzung der verfügbaren Ressourcen und Dokumentation von Geschäftsaktivitäten in den entsprechenden Systemen (z.B. Ticketingsystem) • Identifizieren, eskalieren oder lösen komplexer Probleme • Überwachen, rechtzeitige Untersuchungen und Reaktion auf Anfragen gewährleisten • Proaktives Erkennen, Analyse und Lösung zu eskalieren Probleme und Situationen • Anwendung von persönlichem Fachwissen • Sie sollten in der Lage sein Prozessänderungen und Anforderungen an Geschäftspartner weiterzugeben und stellen sicher, dass Qualitätsverbesserungen innerhalb unterstützter Dienste angestrebt werden • out-of-the-box Denken • Alternative Lösungen entwickeln, wenn etablierte Prozesse nicht ausreichend sind • Proaktive Steuerung • Analytisches Denken und Problemlösung unter Kollegen • Eine Ausbildung als (KFZ-)Mechatroniker mit Berufserfahrung und/oder als Servicetechniker oder eine ein Weiterbildung zum KFZ-Techniker oder eine vergleichbare Ausbildung/vergleichbares Studium • Mehrere Jahre Berufserfahrung im erlernten Beruf oder Ähnliches • Sie verfügen über sehr gute Deutschkenntnisse und sprechen fließend Englisch • Fachkenntnisse im Umgang mit Diagnosesystemen • Hohes Maß an Teamfähigkeit und KundenorientiertheitEinarbeitung Zu Beginn Ihrer Tätigkeit werden Sie ausgiebig auf höchstem Niveau geschult und eingelernt. Unser Auftraggeber legt höchsten Wert auf Sorgfalt und Präzision. Aus diesem Grund werden die Mitarbeiter bestmöglich auf ihre neue Herausforderung vorbereitet. Zufriedenheit der Mitarbeiter und persönliche Entfaltung stehen an oberster Stelle in diesem Unternehmen. Weiterentwicklungsmöglichkeiten werden angeboten Unser Kunde bietet Ihnen • Sicherer Arbeitsplatz in einem renommierten Unternehmen • Leistungsorientiertes Gehalt zzgl. Boni wie Urlaubsgeld und eine leistungsorientierte Sonderzahlung • Umfangreiches Umzugspaket • Unterstützung beim Umzug in die Niederlande von A bis Z • „Transportation plan“(Zuschuss vom Unternehmen zur täglichen Anreise zur Arbeit) • Ein hervorragendes Arbeitsklima • Ergonomisches Arbeitsumfeld 30.000 € - 36.000 € gross / year To negotiate Full-time Customer Service Location/Netherlands/ Language/English German Customer Care Team Manager (m/f), Brno Fri, 28 Apr 2017 14:11:24 CEST 55626 http://www.europelanguagejobs.com/jobs/team-leader-manager/customer-care-team-manager-mf-brno-55626.html people-s-place GmbH Brno Czech Republic Our client's company was founded in 2012 with a smart idea. In 4 years it grew into a global business with 800 employees. The reason for their success is their excellent customer service. Now you have the chance to be part of this success. Work in a start-up culture and awash with entrepreneurial spirit. This will be different from any place you have worked before! Customer Care Team Manager (m/f), Brno Your Responsibilities: Reporting directly to the Operations Manager the Team Manager will be responsible for leading and development of a team to deliver operational and customer excellence in line with the company vision. With a proven track record of leading teams within a fast changing multi-channel environment, the Team Manager will be an inspirational leader delivering superior results through effective people management and harnessing the potential of each team member to create a harmonious and exciting workplace environment. Your responsibilities: • Communicate, manage and evaluate KPI’s to ensure alignment of their team’s performance with the company’s objectives • Promote a team environment that is collaborative, aligned and connected with the company • Consistently manage people management processes related to all elements of the employee’s life cycle • Motivate individual employees to exceed within their roles • Plan, direct and control the actions and workload for the team and wider operational needs where applicable • Act as a role model and be the first point of escalation, the team leader should always lead by example in all scenarios • Be collaborative and willing to work with others. • Empathic to needs of others and adaptive in communication style depending on situation. • Work tirelessly to ensure the operational needs of the company are achieved through people development and effective application of the the rules and processes.• A minimum of 2 years previous leadership experience • A minimum of 1 year contact centre experience • Strong people management skills • A track record of over achieving KPI’s consistently • Strong communication skills • Ability to think fast and make solid decisions under pressure • A genuine passion for people development • Willingness to work in shiftsOur client is a very young team of motivated individuals, who love pushing their limits and moving the company forward every day. Every employee is part of the big family and the growth opportunities are plentiful. The unique start-up environment allows them to be informal, have dogs in the office and they truly don’t care what you wear! Currently, our client resides in a big, modern and bright office. • Quarterly financial bonuses dependent on overall company performance. • 20 days of holiday and a possibility to take one extra week off (unpaid leave). • 3 sick days per year (can be used to cover short-term health issues without GP’s confirmation). • Relocation Package – accommodation and cover of travel expenses. • Frequent non-formal events and parties. • Work in one of the most promising Czech startup companies. • A very friendly work environment (dogs are welcome, too :-)). • A great team of young, passionate and fun-loving guys to work with. • Free refreshments (fruit, soft drinks, energy drinks…). • And other benefits (VIP Medical Care, Multisport card, vouchers…). Permanent Full-time Team Leader / Manager Location/Czech Republic/ Language/English Receptionist Job in the Kingdom of Bahrain Fri, 28 Apr 2017 14:10:44 CEST 66647 http://www.europelanguagejobs.com/jobs/tourism/receptionist-job-in-the-kingdom-of-bahrain-66647.html ClarusApex (not set) Bahrain Receptionist Job in the Kingdom of Bahrain - top level opportunity, new culture, big, friendly team!About employer: The main goal of the company is to deliver service excellence with professionalism, care and attention. The company is an integral part of Bahrain’s community, expanding throughout the Gulf region and will continue to evolve for many years to come.Tasks and challenges:Be ambassador of a remarkable brandProvide excellent service to customersSupport team to reach common goalsWorking conditions:official salary is 371-662 USDwork and residence permit are paid by customer (air tickets + visa);shared accommodation;medical insurancetransportationSkills:Relevant Qualification Previous working experience on the same position (2 years min)Proficiency in English Project/Service based Full-time Tourism Location/Bahrain/ Language/English AP/AR/GL Accountant with French Fri, 28 Apr 2017 14:09:06 CEST 66646 http://www.europelanguagejobs.com/jobs/shared-services-finance/apargl-accountant-with-french-66646.html Randstad Gdansk Pomorskie Poland For each department we are looking for junior, regular and senior specialists. Depending on the area of interest, the main responsibilities contain:Accounts Payable:First line support on queries related to incoming/paid invoicesFirst line of contact to vendor queries, company business partnersProcessing invoices according SOP’sReconciliation of the vendor compliance invoicesClosing of accounts for the month and performance of due diligence as per guidelines – including generation of ERP reports and inputs for accrualAccounts Receivable:Booking of Incoming PaymentsProcessing credit notesMaintaining customer credit limitManaging unapplied cashCoordinating query resolution/dispute managementManaging dunning letters/collection lettersGeneral Ledger:Support closings and reconciliations activities within agreed timelineExecuting the defined manual journal entriesHandling the accounts reconciliationPreparing the reports for the final balance sheet for each month end within the consolidated ERP system, according to the accounting standardsPreparing the VAT declarations and the accounting journals preparing the necessary reports and information for the internal and external controlsminimum 1 year of closely related experience (on junior, regular or senior position)very good command of French and Englishexcellent organizational and customer service skillsexperience in previous transition projects or experience gained in SSC/BPO sector will be an assetstable, full-time employment based on a permanent contractprivate healthcarefriendly working environmentworking in the multicultural environment in a global, worldwide known companypossibility to take part in business tripspossibility to participate in interestings projects Permanent Full-time Shared services and Finance Location/Poland/Pomorskie Language/English French NEW OPENING for Chatty guy (m/f) with English skills Fri, 28 Apr 2017 14:08:57 CEST 66645 http://www.europelanguagejobs.com/jobs/agent/new-opening-for-chatty-guy-mf-with-english-skills-66645.html Gi Group Munster North Rhine-Westphalia Germany The Gi Group has 2.400 employees and is located in 20 countries worldwide.Our client of the IT sector seeks currently English Sales Advisors m/f in Munster, Germany.  Your TasksOne of your tasks as an English Sales Advisor is to provide customer support mainly on the phone and emailAlso you provide excellent advise about products and services to corporate clientsFurthermore you recognize the buying interestsAnd last but not least you take care of the clientele databaseYour ProfileYou speak fluent English (C2) and have gathered work experience in customer serviceMoreover you have great talent in Sales as an English Sales AdvisorAdditionally you love to chat to people, are highly motivated and being flexibleAlso you work sales and service-oriented on a daily basisOur OfferIn the beginning you will receive an extensive training of the products and services, sales and in customer serviceYour new workplace is easily reachable by car as well as with public transportThe office offers modern working equipment and a collegial working environmentOverall it expects you a good WorkLife Balance in a attractive destination  Are you ready for the new challenge and above all new job opportunity? Then do not hesitate any longer and apply directly. Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English Telephone operator Job in The Kingdom of Bahrain Fri, 28 Apr 2017 14:08:52 CEST 66644 http://www.europelanguagejobs.com/jobs/tourism/telephone-operator-job-in-the-kingdom-of-bahrain-66644.html ClarusApex (not set) Bahrain Telephone operator Job in The Kingdom of Bahrain - leading company, new challenges, one of the richest countries in the world.About employer: The main goal of the company is to deliver service excellence with professionalism, care and attention. The company is an integral part of Bahrain’s community, expanding throughout the Gulf region and will continue to evolve for many years to come.Tasks and challenges:Monitor automated systems for placing collect calls;Take orders from clients;Provide information regarding company and goodsWorking conditions:official salary is 318-530 USDwork and residence permit are paid by customer visaair ticketsshared accommodation;medical insurancetransportationSkills:Relevant Qualification 1-2 years’ experience in high-end retail sales call center.Proficiency in English Project/Service based Full-time Tourism Location/Bahrain/ Language/English IT Spanish Support required in Lisbon Fri, 28 Apr 2017 14:07:14 CEST 66643 http://www.europelanguagejobs.com/jobs/Technical-Support/it-spanish-support-required-in-lisbon-66643.html Mgi Recruitment Lisbon Portugal Responsibilities:• Inbound-call support of the Spanish Market;• Provide a pleasant customer service experience, via a variety of media channels (phone/email), treating each customer in a courteous manner, greeting them and answering every question pleasantly and efficiently;• Enter customer details and other information in an accurate and efficient manner on the relevant systems;• Network and troubleshooting skill will support you understanding your customers' issues;• Solving database issues, providing long-range Technical support (access, login/password reset, errors and installation procedures); Our client, a multinational in the antivirus market, focused on B2B business.Your role, in this campaign, will be to provide excellent customer service, promoting a positive image/first impression of the brand to the customers.•          Spanish proficiency and English fluent;•          Previous experience in IT services;•          Self-organized, good planning skills and ability to discern priorities;        •          Technical aptitude and the ability to pick up new technology quickly;EU citizenship or valid work permit/VISA is mandatory•    Competitive base Salary for Lisbon;•    Accommodation bonus given by the company;•    Excellent Relocation package that includes flights;•    Performance-based bonus;•    Permanence Bonus (after 6 months of employment);Location: LisbonLisbon, the capital city of Portugal, has become an increasingly popular place to visit in recent years, with a warm Mediterranean climate in spite of its place facing the Atlantic Ocean. Full of bleached white limestone buildings and intimate alleyways, Lisbon's mix of traditional architecture and contemporary culture makes it the perfect place. Permanent Full-time Technical Support Location/Portugal/ Language/Spanish Restaurant Supervisor in the Kingdom of Bahrain Fri, 28 Apr 2017 14:07:03 CEST 66642 http://www.europelanguagejobs.com/jobs/tourism/restaurant-supervisor-in-the-kingdom-of-bahrain-66642.html ClarusApex (not set) Bahrain Supervisor to the restaurant Job in Kingdom of Bahrain – luxury experience, multicultural team, unique location. Don’t miss the chance to become a part of Top Luxury Brand. Work and live in place where people do holidays!The main goal of the brand is to deliver service excellence with professionalism, care and attention. The whole team is dedicated to satisfying customer needs. It is an integral part of Bahrain’s landscape and community, expanding throughout the Gulf region and will continue to evolve for many years to come.Supervisor will become a part of professional team combining the talents of highly experienced individuals from across the world. The multicultural team is dedicated to provide first-class services for guests.Supervisor will be responsible for:• Assist the Restaurant Manager in creating a work environment• Supervise  staff• Perform all necessary tasks in Food & Beverage departmentCompensation package:1.  Net Salary Package - $530-1060(can vary depending on experience).2. Full expat package including: Visa;$85 food allowance;Tickets;Medical insurance;Accommodation or housing allowance;Company transport or transport allowance.Key Competencies & Essential Skills:Min 1 year in similar position;Proficiency in English. Project/Service based Full-time Tourism Location/Bahrain/ Language/English Assistant Restaurant Manager Job in The Kingdom of Bahrain Fri, 28 Apr 2017 14:04:46 CEST 66641 http://www.europelanguagejobs.com/jobs/tourism/assistant-restaurant-manager-job-in-the-kingdom-of-bahrain-66641.html ClarusApex (not set) Bahrain Assistant Restaurant Manager Job in the Kingdom of Bahrain - top employer, big salary, great career opportunity.About employer: The main goal of the company is to deliver service excellence with professionalism, care and attention. Company is an integral part of Bahrain’s community, expanding throughout the Gulf region and will continue to evolve for many years to come.Tasks and challenges:planning menushandling customer inquiries and complaintshandling administration and paperworkliaising with customers, employees, suppliers and sales representativesWorking conditions:official salary is 1060 - 1772 USDwork and residence permit are paid by customer visaair ticketsshared accommodation;medical insurancetransportationSkills:relevant Qualification2 years in Similar Positionproficiency in English Project/Service based Full-time Tourism Location/Bahrain/ Language/English Restaurant Manager Job in The Kingdom of Bahrain Fri, 28 Apr 2017 14:03:03 CEST 66640 http://www.europelanguagejobs.com/jobs/tourism/restaurant-manager-job-in-the-kingdom-of-bahrain-66640.html ClarusApex (not set) Bahrain Restaurant Manager Job in the Kingdom of Bahrain - top employer, big salary, great career opportunity.About employer: The main goal of the company is to deliver service excellence with professionalism, care and attention. Company is an integral part of Bahrain’s community, expanding throughout the Gulf region and will continue to evolve for many years to come.Tasks and challenges:organize marketing activities, such as promotional events and discount schemescreate and execute plans for department sales, profit and staff developmentcoordinate the operation of the restaurant during scheduled shiftsrespond to customer queries and complaintsWorking conditions:official salary is 2385 - 3976 USDwork and residence permit are paid by customer visaair ticketsshared accommodationmedical insurancetransportationSkills:Relevant Qualification 2-3 years in Similar PositionManagement skillsProficiency in English Project/Service based Full-time Tourism Location/Bahrain/ Language/English Cashier Job in Kingdom of Bahrain Fri, 28 Apr 2017 14:00:19 CEST 66639 http://www.europelanguagejobs.com/jobs/tourism/cashier-job-in-kingdom-of-bahrain-66639.html ClarusApex (not set) Bahrain Cashier Job in Kingdom of Bahrain – luxury experience, multicultural team, unique location. Don’t miss the chance to become a part of Top Luxury Brand. Work and live in place where people do holidays!The main goal of the brand is to deliver service excellence with professionalism, care and attention. The whole team is dedicated to satisfying customer needs. It is an integral part of Bahrain’s landscape and community, expanding throughout the Gulf region and will continue to evolve for many years to come.Cashier will become a part of professional team combining the talents of highly experienced individuals from across the world. The multicultural team is dedicated to provide first-class services for guests.Cashier will be responsible for:Welcome customers who enter the restaurant and ensure that they are being looked after by waiters.Ascertain that menus display the correct pricing.Change prices on menus as per instructions from the management.Operate cash machines and POS to calculate customers’ bills.Check bills to see if the correct amount has been displayed and print them out.Place printed bills in folders to be presented to customers.Answer customers’ questions regarding billed itemsRecord totaled amounts, including expenses in restaurant’s database.Inform customers about available modes of payments.Compensation package:1.  Net Salary Package - $318-530 (can vary depending on experience).2. Full expat package including: Visa;$85 food allowance;Tickets;Medical insurance;Accommodation or housing allowance;Company transport or transport allowance.Key Competencies & Essential Skills:Min 1 year in similar position;Proficiency in English. Project/Service based Full-time Tourism Location/Bahrain/ Language/English Hostess Job in Kingdom of Bahrain Fri, 28 Apr 2017 13:58:22 CEST 66638 http://www.europelanguagejobs.com/jobs/tourism/hostess-job-in-kingdom-of-bahrain-66638.html ClarusApex (not set) Bahrain Hostess Job in Kingdom of Bahrain – luxury experience, multicultural team, unique location. Don’t miss the chance to become a part of Top Luxury Brand. Work and live in place where people do holidays!The main goal of the brand is to deliver service excellence with professionalism, care and attention. The whole team is dedicated to satisfying customer needs. It is an integral part of Bahrain’s landscape and community, expanding throughout the Gulf region and will continue to evolve for many years to come.Hostess will become a part of professional team combining the talents of highly experienced individuals from across the world. The multicultural team is dedicated to provide first-class services for guests.Hostess will be responsible for:? Be ambassador of a legendary brand? Provide smooth and efficient service? Support team to reach common goals? Assure the well-being of all guests by maintaining a close and friendly contactCompensation package:1. Net Salary Package - $318-530 (can vary depending on experience).2. Full expat package including:? Visa? $85 food allowance? Tickets? Medical insurance? Accommodation or housing allowance? Company transport or transport allowanceKey Competencies & Essential Skills:? Min 1 year in similar position.? Proficiency in English Project/Service based Full-time Tourism Location/Bahrain/ Language/English Waiter/Waitress Job in Kingdom of Bahrain Fri, 28 Apr 2017 13:55:17 CEST 66637 http://www.europelanguagejobs.com/jobs/tourism/waiterwaitress-job-in-kingdom-of-bahrain-66637.html ClarusApex (not set) Bahrain Waiter/Waitress Job in Kingdom of Bahrain – luxury experience, multicultural team, unique location. Don’t miss the chance to become a part of Top Luxury Brand. Work and live in place where people do holidays!The main goal of the brand is to deliver service excellence with professionalism, care and attention. The whole team is dedicated to satisfying customer needs. It is an integral part of Bahrain’s landscape and community, expanding throughout the Gulf region and will continue to evolve for many years to come.Waiter/Waitress will become a part of professional team combining the talents of highly experienced individuals from across the world. The multicultural team is dedicated to provide first-class services for guests.Waiter/Waitress will be responsible for:Provide excellent customer services that promote satisfaction;Greet customers and present menu;Make recommendations or share additional information upon request;Take and serve food/drinks orders and up-sell any additional products;Arrange table settings and maintain tables clean and tidy;Check products for quality and correct any problems that keep them from enjoying their meal/drink;Deliver checks and collect payments;Cooperate with all serving and kitchen staff;Follow all relevant health department rules/regulations and all customer service guidelines;Compensation package:1.  Net Salary Package - $318-530 (can vary depending on experience).2. Full expat package including: visa$85 food allowanceticketsmedical insuranceaccommodation or housing allowancecompany transport or transport allowanceKey Competencies & Essential Skills:Min 1 year in similar position.Proficiency in English Project/Service based Full-time Tourism Location/Bahrain/ Language/English DUTCH CUSTOMER CARE AGENT – BERLIN Fri, 28 Apr 2017 13:51:16 CEST 66636 http://www.europelanguagejobs.com/jobs/customer-service/dutch-customer-care-agent-berlin-66636.html Spoton Connections Berlin Berlin Germany Our client is looking for a Dutch speaking Customer Care Agent to join their growing Team based in Berlin – Germany. You will be responsible for the day to day management of internet content, ensuring a quality experience is provided to millions of internet users.More information about the role: • an interesting and exciting job in a growing and innovative sector• back office (non-voice) support• ensure quality by enforcing standard policies and proceduresProfile:• excellent Dutch language skills on native speaker level• additionally, good English language skills• high attention to detail• flexibility and team spirit• problem solving skills and the ability to take ownership of queries• experience of using the internet and social networks 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Germany/Berlin Language/English Dutch Cash Collector w/ Native level of Dutch Fri, 28 Apr 2017 13:48:39 CEST 66635 http://www.europelanguagejobs.com/jobs/accounts-payable/cash-collector-w-native-level-of-dutch-66635.html Babel Profiles Barcelona Barcelona Spain Do you like food, know how to talk to clients and feel challenged by improving all processes regarding payments? If you have a Native level of Dutch and experience in Cash Collection or Customer Care (B2B), we have an amazing opportunity for you in the Restaurant Sector!Service, a culture of high standards and hard work, a sense of taste, generosity and empathy. Those are some of the values of gastronomy. Our client, a well-known E-commerce which operates in the restaurant sector, strives to improve culinary experiences for restaurant owners and their customers. Their adventure has just begun, and with the confidence of the 12 500 restaurants that are part of their network, they are inspired to go further every day.As a Cash Collector, your responsibilities include:- Contacting your clients and managing the payment process (for restaurants in The Netherlands)- Ensuring the timely collection of outstanding balances/debts from your clients- Making arrangements with banks to arrange direct debit or other payment methods with your clients - Negotiating satisfactory outcomes with your clients and banksKey Languages:- Native level of Dutch- Advanced level of EnglishCore Skills/Experience:- 1 year of experience as a Cash Collector or in B2B Customer Service - Organised, empathetic and dynamic person with high communication skills- Disciplined and high attention to detail- Perseverance and the ability to make agreements- Passion for the restaurant sectorWhat's on Offer:- Temporary contract (6 months)- Competitive fixed salary with monthly commissions- Normal office working hours- International working environment- Compensation for practising sports in any gym in Barcelona- Interesting discount in private health insurance - Dining and leisure area + terrace - Coffee point on each floor with coffee and tea for free Temporary Full-time Accounts Payable Location/Spain/Barcelona Language/English Dutch Junior Accountant w/ Native Level of Dutch Fri, 28 Apr 2017 13:45:37 CEST 66634 http://www.europelanguagejobs.com/jobs/accounts-payable/junior-accountant-w-native-level-of-dutch-66634.html Babel Profiles Barcelona Barcelona Spain Do you like to improve culinary experiences for restaurants and customers all over the world? Do you have a Native level of Dutch and experience in Accountancy? Have a look!Service, a culture of high standards and hard work, a sense of taste, generosity and empathy. Those are some of the values of gastronomy. Our client, a well-known E-commerce which operates in the restaurant sector, strives to improve culinary experiences for restaurant owners and their customers. Their adventure has just begun, and with the confidence of the 12 500 restaurants that are part of their network, they are inspired to go further every day.As a Junior Accountant, your responsibilities include:- Contacting your clients and managing the payment process- Setting up monthly payments of new restaurants- Ensuring the timely collection of outstanding balances/debts from your clients- Making arrangements with banks to arrange direct debit or other payment methods with your clients - Negotiating satisfactory outcomes with your clients and banksKey Languages:- Native level of Dutch- Fluent level of English- Another European language would be a plusCore Skills/Experience:- 1 year of experience in Accountancy positions- Organised, empathetic and dynamic person with high communication skills- Disciplined and high attention to detail- Perseverance and the ability to make agreements- Passion for the restaurant sectorWhat's on Offer:- Temporary Contract (3 months)- Competitive fixed salary with monthly commissions- Normal office working hours- International working environment- Compensation for practicing sports in any gym in Barcelona- Interesting discount in private health insurance - Dining and leisure area + terrace - Coffee point on each floor with coffee and tea for free Temporary Full-time Accounts Payable Location/Spain/Barcelona Language/English Dutch Italian Customer Experience Specialist Bucharest Fri, 28 Apr 2017 13:43:02 CEST 63815 http://www.europelanguagejobs.com/jobs/customer-service/italian-customer-experience-specialist-bucharest-63815.html VOXPRO (not set) Bucharest Romania Working Life at Voxpro: At Voxpro, we pride ourselves in being part of a highly motivated and capable family of almost 2,000 dedicated professionals. We constantly invest in our employee experience to engage, acquire and retain the very best talent. When hiring, we don’t just focus on behavioral and technical competencies, but also on cultural and motivational fit. We cherish our people and are committed to providing the tools they need to shape their dream career. We offer a wide variety of professional development opportunities for employees at Voxpro under our learning and development umbrella of ‘Voxpro University’ to ensure that our people are assisted in reaching their career goals. At Voxpro, we pride ourselves on our culture of innovation and have invested in state of the art, fun and engaging office environments for our people to be inspired in as they work- these offices include a multitude of pods, break-out spaces, amphitheater and play zones that are dotted throughout all our offices. Voxpro is a fun and inclusive place to work and boasts of a multitude of social clubs, company parties and charitable activities to get involved in. Role The role purpose is to support Airbnb customers with their queries. You will answer inbound calls and emails from customers in an efficient and timely manner. You will troubleshoot, providing information and solutions to customers and do so with the highest standards of professional customer care. At Voxpro we are open 24 hours, 7 days a week, 365 days of the year to support our clients’ customers and as such you may be required to work a variety of shifts but this will be clarified with you on the phone at our initial contact stage. Role Responsibilities: • Deal with members’ email queries promptly and efficiently, in accordance with company procedures • Process all incoming phone calls from customers and manage all requests, changes and cancelations as necessary • Interact with a diverse customer base • Input and access data on multiple systems • Clearly and concisely log and track detail of issues arising , ensuring to report recurring queries in order to minimize repeat callers. • Maintain an up-to-date level of product and procedure knowledge by being attentive to and acting upon information advised in e-mail update, team meetings, training and other briefings. • Perform all duties in an efficient, professional and courteous manner at all times. • Maintain regular, consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures. • Pursue personal development of skills and knowledge necessary for the effective performance of the role. • Look at opportunities to make changes and improve the processes where possible . • Maintain at a minimum, target levels of productivity and performance, as outlined by your Manager in relation to call times, idle times and other performance metrics as they arise • Help maintain a good team and working environment through assisting fellow employees and participating constructively in team meetings. • Undertake duties of a general nature or additional tasks as may be required from time to time by your Manager or other designated authority figures. Necessary Qualifications/ Experience: • Ability to write and speak fluently, clearly and concisely in English and italian • Previous customer support experience is an advantage • Excellent problem solving abilities • Empathetic and can communicate in a caring and friendly manner • Strong time Management skills and motivation to exceed expectations • Enjoy working in a fast paced environment • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones • Strong team spirit with passion and drive to help users and deliver the best in customer service . Permanent Full-time Customer Service Location/Romania/Bucharest Language/English Italian Spanish Customer Experience Specialist Bucharest Fri, 28 Apr 2017 13:42:32 CEST 63817 http://www.europelanguagejobs.com/jobs/customer-service/spanish-customer-experience-specialist-bucharest-63817.html VOXPRO (not set) Bucharest Romania Working Life at Voxpro: At Voxpro, we pride ourselves in being part of a highly motivated and capable family of almost 2,000 dedicated professionals. We constantly invest in our employee experience to engage, acquire and retain the very best talent. When hiring, we don’t just focus on behavioral and technical competencies, but also on cultural and motivational fit. We cherish our people and are committed to providing the tools they need to shape their dream career. We offer a wide variety of professional development opportunities for employees at Voxpro under our learning and development umbrella of ‘Voxpro University’ to ensure that our people are assisted in reaching their career goals. At Voxpro, we pride ourselves on our culture of innovation and have invested in state of the art, fun and engaging office environments for our people to be inspired in as they work- these offices include a multitude of pods, break-out spaces, amphitheater and play zones that are dotted throughout all our offices. Voxpro is a fun and inclusive place to work and boasts of a multitude of social clubs, company parties and charitable activities to get involved in. Role The role purpose is to support Airbnb customers with their queries. You will answer inbound calls and emails from customers in an efficient and timely manner. You will troubleshoot, providing information and solutions to customers and do so with the highest standards of professional customer care. At Voxpro we are open 24 hours, 7 days a week, 365 days of the year to support our clients’ customers and as such you may be required to work a variety of shifts but this will be clarified with you on the phone at our initial contact stage. Role Responsibilities: • Deal with members’ email queries promptly and efficiently, in accordance with company procedures • Process all incoming phone calls from customers and manage all requests, changes and cancelations as necessary • Interact with a diverse customer base • Input and access data on multiple systems • Clearly and concisely log and track detail of issues arising , ensuring to report recurring queries in order to minimize repeat callers. • Maintain an up-to-date level of product and procedure knowledge by being attentive to and acting upon information advised in e-mail update, team meetings, training and other briefings. • Perform all duties in an efficient, professional and courteous manner at all times. • Maintain regular, consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures. • Pursue personal development of skills and knowledge necessary for the effective performance of the role. • Look at opportunities to make changes and improve the processes where possible . • Maintain at a minimum, target levels of productivity and performance, as outlined by your Manager in relation to call times, idle times and other performance metrics as they arise • Help maintain a good team and working environment through assisting fellow employees and participating constructively in team meetings. • Undertake duties of a general nature or additional tasks as may be required from time to time by your Manager or other designated authority figures. Necessary Qualifications/ Experience: • Ability to write and speak fluently, clearly and concisely in English and Spanish • Previous customer support experience is an advantage • Excellent problem solving abilities • Empathetic and can communicate in a caring and friendly manner • Strong time Management skills and motivation to exceed expectations • Enjoy working in a fast paced environment • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones • Strong team spirit with passion and drive to help users and deliver the best in customer service . Permanent Full-time Customer Service Location/Romania/Bucharest Language/Spanish English French Customer Experience Specialist Bucharest Fri, 28 Apr 2017 13:42:24 CEST 63804 http://www.europelanguagejobs.com/jobs/customer-service/french-customer-experience-specialist-bucharest-63804.html VOXPRO (not set) Bucharest Romania Working Life at Voxpro: At Voxpro, we pride ourselves in being part of a highly motivated and capable family of almost 2,000 dedicated professionals. We constantly invest in our employee experience to engage, acquire and retain the very best talent. When hiring, we don’t just focus on behavioral and technical competencies, but also on cultural and motivational fit. We cherish our people and are committed to providing the tools they need to shape their dream career. We offer a wide variety of professional development opportunities for employees at Voxpro under our learning and development umbrella of ‘Voxpro University’ to ensure that our people are assisted in reaching their career goals. At Voxpro, we pride ourselves on our culture of innovation and have invested in state of the art, fun and engaging office environments for our people to be inspired in as they work- these offices include a multitude of pods, break-out spaces, amphitheater and play zones that are dotted throughout all our offices. Voxpro is a fun and inclusive place to work and boasts of a multitude of social clubs, company parties and charitable activities to get involved in. Role The role purpose is to support Airbnb customers with their queries. You will answer inbound calls and emails from customers in an efficient and timely manner. You will troubleshoot, providing information and solutions to customers and do so with the highest standards of professional customer care. At Voxpro we are open 24 hours, 7 days a week, 365 days of the year to support our clients’ customers and as such you may be required to work a variety of shifts but this will be clarified with you on the phone at our initial contact stage. Role Responsibilities: • Deal with members’ email queries promptly and efficiently, in accordance with company procedures • Process all incoming phone calls from customers and manage all requests, changes and cancellations as necessary • Interact with a diverse customer base • Input and access data on multiple systems • Clearly and concisely log and track detail of issues arising , ensuring to report recurring queries in order to minimize repeat callers. • Maintain an up-to-date level of product and procedure knowledge by being attentive to and acting upon information advised in e-mail update, team meetings, training and other briefings. • Perform all duties in an efficient, professional and courteous manner at all times. • Maintain regular, consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures. • Pursue personal development of skills and knowledge necessary for the effective performance of the role. • Look at opportunities to make changes and improve the processes where possible . • Maintain at a minimum, target levels of productivity and performance, as outlined by your Manager in relation to call times, idle times and other performance metrics as they arise • Help maintain a good team and working environment through assisting fellow employees and participating constructively in team meetings. • Undertake duties of a general nature or additional tasks as may be required from time to time by your Manager or other designated authority figures. Necessary Qualifications/ Experience: • Ability to write and speak fluently, clearly and concisely in English and French • Previous customer support experience is an advantage • Excellent problem solving abilities • Empathetic and can communicate in a caring and friendly manner • Strong time Management skills and motivation to exceed expectations • Enjoy working in a fast paced environment • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones • Strong team spirit with passion and drive to help users and deliver the best in customer service. Permanent Full-time Customer Service Location/Romania/Bucharest Language/English French Dutch Speakers: Online Travel Brand is hiring in Lisbon! Fri, 28 Apr 2017 13:28:23 CEST 66633 http://www.europelanguagejobs.com/jobs/agent/dutch-speakers-online-travel-brand-is-hiring-in-lisbon-66633.html Mgi Recruitment Lisbon Portugal Do you have a Friendly Personality and Excellent Communication Skills?Do you love Customer Service?This might be your chance to give your career a little twist!What are we looking for? Customer Service Representatives w/ DutchWhere? Lisbon, Portugal. Finish work and go directly to the Beach!Client: Travel CompanyYour tasks:Handle customer inquiries via phone and email conversations answering their questions and solving their problems in an efficient and professional manner  Treat each customer in an engaging and courteous manner, greeting them and answering every question pleasantly and efficiently• Fluent in Dutch and English• Top Notch Communication Skills• Active Listener and Excellent Phone Manner• Team PlayerEU citizenship or valid VISA/work permit is mandatory• Competitive Salary and Possibility of Career Progression• Free Accommodation• Airport Pick-up + Initial flight expenses refund• Free Annual Flight to your homeland• Full Training provided and familiarisation phase• Private Health Insurance after 6 months of employment• Free Portuguese Language Courses Permanent Full-time Agent Location/Portugal/ Language/Dutch German Virtual Demand Generation Specialist Fri, 28 Apr 2017 13:26:36 CEST 58892 http://www.europelanguagejobs.com/jobs/sales-marketing/german-virtual-demand-generation-specialist-58892.html SELLBYTEL Group Barcelona Barcelona Spain If you have a passion for Sales and Business Development, and look to kick start your career by working with a world renowned IT company, we want to hear from you! Our employees are open-minded and sociable with a can-do attitude. As a part of the SELLBYTEL Group, you will be given the opportunity to craft a career in an international and continuously growing environment based in the center of sunny Barcelona. The partners we work with are leading, internationally competitive, brands from the worlds of IT and Technology, Digital Marketing, Online Advertising and Social Media. Our success is based on the principles of openness, efficiency and quality, and these are the standards against which we are measured. Come see for yourself! A typical day You will be researching and identifying potential accounts for the project and connect them with the appropriate campaign programs. How will you do this? By recognizing and progress leads and providing Lead Generation via inbound and outbound calls and emails, you will establish a first contact with our projects potential clients. You bring positivity and a high portion of motivation into our team. Also, ensuring effective call handling and optimize the sales strategies. In other words, supporting and contribute to sales and marketing campaigns by understanding the campaign objectives, build positive relationships and high quality leads. What you bring to us ·Previous experience in Marketing or Sales. ·Proficient with Microsoft Office applications. ·A goal-oriented mindset and a positive attitude. ·Eagerness to develop in-depth knowledge about the products and markets. ·Demonstrated negotiation and conflict resolution skills. ·The ability to improvise and adapt to any situation. ·Self-confidence and a great team ethic. ·Native in German language and fluent in English. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we give to you ·Full time and Indefinite contract ·Monday-Friday, 39 hours per week .Salary: 19.000Euros gross/year + up to 3.200Euros gross/year in bonus ·Excellent training and mentoring within our training programs ·Internal promotion opportunities ·Relocation package if you are coming from abroad 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English German French Customer Representative Fri, 28 Apr 2017 13:24:22 CEST 66632 http://www.europelanguagejobs.com/jobs/customer-service/french-customer-representative-66632.html SELLBYTEL Group Palma de Mallorca Illes Balears Spain We are currently looking for high/native French speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent.Your main tasks will be:-Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...)-Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.-Achieve sales goals set up on a quarterly basis while providing an excellent customer experience.-Logging and following up on orders or requests.-Capturing all required data elements in CRM as required by clients, policies and products.Minimum requirements:-High/native speaker of French-Fluent English speaker.-Excellent communication skills in a variety of customer facing situations.-Standout colleague.-Previous experience in similar position is a plus.-Positive and dedicated attitude.-High motivation.-Patience, flexibility and adaptability._The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer:-Part-time (30 hours/week) with possibility to work full-time-Obra y Servico contract-Schedule: From Monday to Friday (1 or 2 Saturdays per month)-Salary for 39hours/week: 15938.37Euros + to 2.400Euros gross/year in bonus -Opportunity to join an international team Less than 18.000 € gross / year Project/Service based Partial - Indifferent Customer Service Location/Spain/Illes Balears Language/English French Account Manager (Swedish Speaking) Fri, 28 Apr 2017 13:17:48 CEST 66631 http://www.europelanguagejobs.com/jobs/account-manager/account-manager-swedish-speaking-66631.html Triple 3 Group (not set) Malta Our client is specialized in the management of strategic activities related to sales and customer relations for e-trading of financial products.Responsabilities:Operate as the lead point of contact for any and all matters specific to customer account managementBuild and maintain strong, long-lasting customer relationshipsDevelop the business with clientsIdentify areas of improvement to exceed sales targetsClose sales my maximizing profitEnsure timely and effective solutions according to customer needsCommunicate clearly the progress of monthly/quarterly initiativesForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account statusIdentify and grow opportunities within territory and collaborate with sales teams to ensure growth attainmentAssist with high severity requests or issue escalations as neededNative Swedish languageExperience in Account Management or similarAbility to focus and be successful in a fast-paced environment by managing multiple tasks and projectsGood presentation and communication skills (both written and verbal)Team player and comfortable in a group of ambitious sellersResult oriented and a “can-do” attitudeRelocation packageHigh OTE package with uncapped commissions Permanent Full-time Account Manager Location/Malta/ Language/English Swedish Multinational looking for French speakers in Athens! Fri, 28 Apr 2017 13:16:17 CEST 66630 http://www.europelanguagejobs.com/jobs/agent/multinational-looking-for-french-speakers-in-athens-66630.html Mgi Recruitment Athens Greece Our cient is an outsourcing company leader on the Customer Support market. This French multinational is present in the whole world and especially in Greece where she provides her services to the biggest companies.You will work as a Customer Service Specialist which means you will have to receive calls and emails from customers who need support, information and so on. Before starting you will have a training in order to know perfectly how to manage the Customer Relationship.- Be fluent in French and in English- Have good communication skills- Be able to handle calls, emails and chats in a professional manner EU citizenship or valid VISA/work permit is mandatory- An attractive salary- Monthly commission based on your performance- The flight ticket to Athens- 2 weeks accommodation in a hotel Permanent Full-time Agent Location/Greece/ Language/French Inside Sales for German Market needed in Dublin - Apply here Fri, 28 Apr 2017 13:06:58 CEST 66629 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/inside-sales-for-german-market-needed-in-dublin-apply-here-66629.html Mgi Recruitment Dublin Ireland Our Client is a leading global business process outsourcing company that provides a full range of front to back office outsourced solutions. They are offering you an astounding opportunity to represent the employer who is top search engine with their offices across the world.Apply now to become an Inside Sales Representative at their big and modern office in Dublin.Interacting with business customers via telephone, email and chat on a daily basisIntroducing solutions to businesses across EMEA;Generating sales leads to bring on new business opportunities and drive pipeline;Building customer relationships while assisting with increasing program revenue;Other related duties as assigned.Ability to speak, read and write fluently in German and English;Superior listening and communicating skills;Knowledge of MS Office and mail/voicemail systems;Experience in Sales or Customer Service is a plus;Attractive salary plus bonus based on performance;Relocation package provided if needed;Continuous paid training on the latest technology;Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements;Private Pension and Life assurance;Childcare voucher scheme;On site canteen;20-day holiday entitlement + extra entitlements;Free Parking, close proximity to city centre by bus or train;Potential for rapid advancement in many fields, and throughout 17 countries; Permanent Full-time IT Sales/Inside Sales Location/Ireland/ Language/German ASAP French Advisor (m/f) needed for IT Sector in Munster Fri, 28 Apr 2017 13:00:42 CEST 66628 http://www.europelanguagejobs.com/jobs/agent/asap-french-advisor-mf-needed-for-it-sector-in-munster-66628.html Gi Group Munster North Rhine-Westphalia Germany The Gi Group has 2.400 employees and is located in 20 countries worldwide.One of our well-known clients in the IT sector is currently seeking a French Advisor m/f in Munster, Germany. TasksInbound customer service via telephone and emailFrench Advisor gives technical support and is a helping hand to the clienteleRenew services as well as provide general informationData administration and taking care of the client database ProfileFluent in French (C2) and English (C1)Helpful, communicative and motivated personFirst experience in customer service is required but not essentialFrench Advisor works flexible working hours and independentOfferAttractive destination in North RhineWestphaliaSecure workplace with good career opportunitiesExtensive training and coachingInternational and friendly work environment Does the above sound interesting to you? Then do not hesitate and click on the “Jetzt bewerben” button – it only takes you 1 minute.We expect your application very soon. Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English French Danish Speaker B2B Sales Agent in Dublin - Apply Fri, 28 Apr 2017 12:58:34 CEST 66627 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/danish-speaker-b2b-sales-agent-in-dublin-apply-66627.html Mgi Recruitment Dublin Ireland Our client is a leading global provider of analytics-driven, technology-enabled customer experience business solutions.The position: Danish Inside sales representative• Contacting existing customers via telephone and email on a daily basis.• Consulting with clients to provide the best solution for their business goals.• Building customer relationships and managing accounts while increasing program revenue.• Developing accounts and growing strategic relationships.• Using existing client data to provide custom recommendations tailored to client goals.• Processing orders set by the customer regularly.• Other related duties as assigned• Danish (fluent) and English (proficient);• High school diploma required; four year degree a plus;• Exemplary communication skills and superior listening skills;• Self-starter• Knowledge of MS Excel and Office and basic use of voice mail and electronic mail systems.EU Citizenship or VISA/Valid work permit is mandatory• Competitive salary + bonus based on performance;• Excellent relocation package to assist you in moving to Dublin (includes flight + Up to 7 night’s hotel accommodation + mobility);• Continuous paid training on the latest technology.• Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements;• Private Pension and Life assurance;• Childcare voucher scheme;• On site canteen;• 29 days holiday entitlement + extra entitlements;• Free Parking, close proximity to City Center by bus or train.;• Potential for rapid advancement in many fields, and throughout 17 countries.At MGI Recruitment we specialize in the large-scale recruitment of multilingual professionals for internationally based contact centers. From our Dublin base, we look after the needs of Multinational Business Process Outsourcing and Call Center companies across Europe, Africa and Asia Pacific.f the above position is not for you but you may know someone who could be interested. Why not refer it to a friend and we will give you €150 if their application is successful! Permanent Full-time IT Sales/Inside Sales Location/Ireland/ Language/Danish Dutch IT Helpdesk role in Finacial Multinational Fri, 28 Apr 2017 12:51:44 CEST 66626 http://www.europelanguagejobs.com/jobs/Technical-Support/dutch-it-helpdesk-role-in-finacial-multinational-66626.html Mgi Recruitment Bucharest Romania Are you looking for an outstanding professional opportunity?MGI is an international expert in the multilingual recruitment industry with over 10 years of experience. Our client in Romania; is now looking for a Dutch IT Specialist/Helpdesk to join an international team in Bucharest. Who is our client? The hiring company is a multinational specialized in business process outsourcing and information technology services.Your responsibilities in this job:• Taking phone calls and handling emails/webcases, solving technological problems (previous training will be provided) and document cases for each incident• Following standard operating procedures.• Arranging working schedule with colleagues flexibly, according to business needs, and eventually training new associates.• Sufficient PC Skills.• Ability to solve problems.• Ability to shine on Customer Care field, being patient, empathetic and precise when handling the customers' issues..• Proficient command of the Dutch language and sufficient English language skills (both written and spoken).EU citizenship or valid VISA/work permit is mandatoryThis is a company which is offering something highly valuable nowadays: Career Development. You will have the opportunity to grow, following an professional ongoing training from the beginning in a young and international team. Beside you will have the flight tickets, a taxi from the airport and two weeks of hotel accommodation paid by the company as a serious relocation package.Can you see yourself across this definition? If so, Romania is waiting for you! Sounds Good?Apply now! Talk to you soon!At MGI recruitment we specialize in the large-scale recruitment of multilingual professionals for internationally based contact centres. From our Dublin base, we look after the needs of Multinational Business Process Outsourcing and Call Centre companies across Europe, Africa and Asia PacificRefer a Friend: This position is not for you but you know someone who could be interested? Refer a friend and we will give you €150 if their application is successful! Permanent Full-time Technical Support Location/Romania/ Language/Dutch *STOP* Norwegian Advisor (m/f) for IT Sector in Munster Fri, 28 Apr 2017 12:48:33 CEST 66625 http://www.europelanguagejobs.com/jobs/agent/stop-norwegian-advisor-mf-for-it-sector-in-munster-66625.html Gi Group Munster North Rhine-Westphalia Germany The Gi Group has 2.400 employees and is located in 20 countries worldwide.One of our well-known clients in the IT sector is currently seeking a Norwegian Advisor m/f in Munster, Germany. TasksInbound customer service via telephone and emailNorwegian Advisor gives technical support and is a helping hand to the clienteleRenew services as well as provide general informationData administration and taking care of the client data baseProfileFluent in Norwegian (C2) and English (C1)Helpful, communicative and motivated personFirst experience in customer service is required but not essentialNorwegian Advisor works flexible working hours and independentOfferAttractive destination in North RhineWestphaliaSecure workplace with good career opportunitiesExtensive training and coachingInternational and friendly work environment Does the above sound interesting to you? Then do not hesitate and click on the “Jetzt bewerben” button – it only takes you 1 minute. We expect your application very soon. Less than 18.000 € gross / year Temporary Full-time Agent Location/Germany/North Rhine-Westphalia Language/English Norwegian Employment opportunity for Danish or Norwegian speakers Fri, 28 Apr 2017 12:45:56 CEST 66624 http://www.europelanguagejobs.com/jobs/Technical-Support/employment-opportunity-for-danish-or-norwegian-speakers-66624.html DK Global Recruitment Athens Central Greece Greece ResponsibilitiesSolving customers queries by phone or emailsProvide excellent level of customer servicesMaintain strong professional relationships with all clients and customersReporting to team managers or team supervisorFluent level in Danish or Norwegian language and EnglishCustomer Care OrientedGood technical skills and familiar with new technologiesVery good knowledge of computersWilling to relocate to Athens, GreeceEnjoy talking with people by phone and emailsAble to work in fast- pace and competitive atmosphereBenefits:Competitive basic salaryPerformance bonus per monthExtra payment for Overtime,Sundays and Greek Holidays(75%)2 extra salaries per year(Christmas/Easter-Summer)20 days annual paid holidayExtra payment for night shifts(25%)Special discounts and offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialist keeping you updatedCareer development opportunitiesPension planHealth insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn house doctor and examination centreLocation easy to reach by Public TransportFree Greek coursesWelcome eventInteractive activities: team-building excursions, themed parties, sport events Relocation packageFlight ticket provided2 weeks free accommodation (breakfast included)Taxi transfer from the airportSupport in finding an apartment to rentWhy use Recruitment AgencyYou will be contacted within 30 min of your  applicationYou are given extra support in preparing for interviewsYou have a contact person who gives you all the details of the jobYou can ask for your application feedback anytime via email or phoneYou don’t have to face the situation where company do not reply to you for days.All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Project/Service based Full-time Technical Support Location/Greece/Central Greece Language/English Danish Norwegian Customer care position for German speaker - Visa Provided! Fri, 28 Apr 2017 12:45:03 CEST 66623 http://www.europelanguagejobs.com/jobs/agent/customer-care-position-for-german-speaker-visa-provided-66623.html Mgi Recruitment Brno Czech Republic The job:Handling telephone calls from customers regarding flight connections and reservations;Providing services for a variety of different programs;Assisting telephone check-ins;Flight tickets' sales assistance;Our client:Our client is one of the top German Brand, and right now they are expanding their team. If you speak fluent German and English and would like to relocate, this could be your opportunity to get on board with a company that hires over 100 000 people worldwide!German and English language fluently;Sufficient computer knowledge;Good interpersonal skills, enjoying teamwork and possessing communication skills;VISA PROVIDED - The company will provide all the necessary documentation to non-European citizens to apply for a work permit;We also offer a competitive base salary;Excellent Airline-corporate benefits package;Full Relocation package;Exciting opportunity for growth and a long term career;Possibility to attend further training abroad;If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful! Permanent Full-time Agent Location/Czech Republic/ Language/English German Trainee Recruitment Consultant (Full Training) Fri, 28 Apr 2017 12:44:13 CEST 66622 http://www.europelanguagejobs.com/jobs/Business-Development/trainee-recruitment-consultant-full-training-66622.html Optimus Search London London United Kingdom Role: Trainee Recruitment ConsultantStart: ASAPLocation: Great Portland Street, Central London, W1W 5PGSalary: £20,000 - £25,000 + Monthly Commission from day ONE.1st Year OTE 35+2nd Year OTE 60+3rd Year OTE 80+- The Role -No prior experience required and we will train you up to be the best of the best with our amazing in-house training programme.Recruitment is an interpersonal sales role. Initially this will involve a large amount of phone work to source your clients and roles to establish your name in the markets. You will find candidates for your roles through head-hunting, writing and placing adverts, and networking using your influential communicatory skills. You will prepare your candidates for their interviews and coach them through the process whilst keeping your clients updated. This is all with the goal of placing a candidate in their desired role, increasing your portfolio of contacts, and ultimately, earning you the money you deserve.- You -We are looking for candidates who dream big. Money motivation plays a huge part in our motivation to be successful. Those who have the natural ability to influentially communicate in a world that requires resilience are those who will be successful. We strive to maintain an excellent working environment and actively consider our office a community. We look for like-minded individuals who want to enjoy the culture we have as well as the professionalism.What we’re on the hunt for:Someone with big dreams, looking for a big bank account. If you have a strong work ethic, a passion to work in sales and make money- we can take care of the rest.You will be proactive and look for solutions to problems, think on your feet, and be naturally competitive.You’ll enjoy working towards and exceeding targets, failing is not an option.You’ll need to be a fun, outgoing person who can fit in well with our (sometimes crazy) office culture. We’re like one big dysfunctional family- if you have a good sense of humour and enjoy a drink or two- you’ll have no problem fitting in.A starting salary of £20,000- £25,000, plus commission of up to 40%, with 6 month reviews.Fantastic training delivered by one of our Managers who are experts in their field, no being stuck in a classroom for 6 weeks!Monthly lunch clubs to Michelin star restaurants for those who have hit their monthly target- however long they have been with the company! Expect to come in with a hangover the next day.Annual holiday incentives- our top billers are rewarded with all-expenses paid holidays to destinations such an Ibiza, Vegas and Morzine!Quarterly and annual prizes such as iPads, Macbooks, bikes and Rolex watches.Dress down, early finish and a fridge full of beer and wine on a Friday- the race to finish it all before heading to one of the local bars to relax with the team.No experience is nescassary, as long as you have the motivation and drive to suceed we will teach you everything you need to be a success.- The Company -Optimus Search are an international recruitment consultancy focussing on niche sectors within I.T, Engineering and Pharmaceuticals. We’re a young, dynamic company who have grown year-on-year over the last 5 years. We were ranked 57th out of 100 on the Virgin Fast Track in the Sunday Times and look to hit Number One with your help.- Next Step -Apply now to discuss your future with us, today ! 24.000 € - 30.000 € gross / year Permanent Full-time Business Development Location/United Kingdom/London Language/English Finnish Swedish Sales Travel Advisor - FRENCH / SPANISH / ITALIAN (Inbound) Fri, 28 Apr 2017 12:39:49 CEST 66621 http://www.europelanguagejobs.com/jobs/sales-marketing/sales-travel-advisor-french-spanish-italian-inbound-66621.html Bulgarian Headhunters Sofia Sofia Bulgaria Bulgarian Headhunters is a consulting company specialized in recruiting multilingual talents across Europe for our global clients in numerous sectors like IT, BPO, Finance, Healthcare services and more. Our client is a leader in global business services with over 70,000 staff members worldwide and with a presence in 25 countries. We are looking to hire a dynamic and self-motivated Inbound Sales Travel Advisor with either French, Spanish or Italian language to join an exciting project in the travel industry. A sales oriented person that should be able to assist guests in planning the vacation of their dreams (Inbound calls)Main responsibilities: • Handle only inbound calls consistently meeting and maintaining department goals• Utilise your superior service and sales skills to build rapport, recommend and book properties on behalf of the customer• Negotiate and troubleshoot as necessary to satisfy the customer need and close the sale• Assist direct consumers and Travel Professionals with problems that might occur on a reservation• Respond to a variety of requests from direct consumers and Travel Professionals• Provide post-sales support and work across departments to provide seamless resolution• Monitoring of holiday cancellations / expirations and using outbound calls to gain further sales• Promote company’s services and provide the best solution for each client• Maintain confidentially of guest information and pertinent owner / property data• Maintain positive attitude at all times• Excellent customer care skills• Previous target driven Sales experience is a plus• Proficiency in FRENCH, SPANISH or ITALIAN• Advanced level in English• Sales experience in the travel/hospitality industry would be considered an advantage• Strong technical skills and computer knowledge, including all MS Office applications• Strong problem solving skills and determination to succeed• Strong verbal and written communication skills• Excellent interpersonal skills with ability to positively influence othersWhat’s in it for you:• Highly competitive salary• Performance related pay and bonuses• A bright, modern and exciting place to work, with excellent staff facilities• Voluntary Medical plan• Transportation allowance• Life insurance• Annual reward and recognition events• Holiday pay• Team events• Relocation packageIf you are interested in this position, please send us your CV in English. All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview.Key words: French/ Français/ Spanish/ Español / Italian/ Italiano; Sales/ Inbound/ TravelLicense number 1693/27.2.2014 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Bulgaria/Sofia Language/Spanish English French Italian Travaillez pour une multinationale sous le soleil de Lisbon Fri, 28 Apr 2017 12:36:01 CEST 66620 http://www.europelanguagejobs.com/jobs/agent/travaillez-pour-une-multinationale-sous-le-soleil-de-lisbon-66620.html Mgi Recruitment Lisbon Portugal Notre Client :Un leader dans le secteur du support clientèle, présent dans plus de 65 pays et dans 75 langues différentes, partenaire des plus grandes multinationales dans le domaine de l’E-commerce.Vous travaillerez au sein d’une équipe multilingue, jeune et dynamique et bénéficierez d’une formation reconnue comme étant l’une des meilleures du marché.Responsabilités principales:Fournir un support à la clientèle par e-mail;Gérer les réclamations des clients sur des sujets relatifs à leur commande, leurs transactions;Répondre aux questions concernant les produits commercialisés par l’enseigne;Savoir se montrer autonome, multitâche et s’adapter à un environnement très dynamique;Français langue maternelle (Excellente Grammaire);Expérience en tant que téléconseiller préférable;Excellente communication verbale et écrite;Bonne capacité à la résolution de problèmes en mettant l'accent sur la satisfaction des clients;Une nationalite europeenne, un permis de travail ou visa valide est obligatoireSalaire très attractif;Billet d’avion, Transfert et Appartement à Lisbonne pris en charge par la compagnie;Contrat de travail renouvelable;Possibilité d’évolution de carrière et sécurité de travail à long-terme;Activités organisées par l’entreprise tournois sportifs, soirées d’été et de Noël, sports nautiques, randonnées en montagne, concours culturels;Centres d’appels lumineux et modernes avec des équipements de haute technologie;Bar, cafétéria, cantine, et micro-ondes;Ambiance jeune, dynamique et multiculturelle;Où ?Lisbonne, magnifique capitale portugaise bercée par la légendaire douceur de vivre méditerranéenne. Passez vos weekends sur les plages de l’Atlantique, visitez les célèbres vestiges historiques et profitez de son éclectique vie nocturne.Comment Postuler ? Permanent Full-time Agent Location/Portugal/ Language/French Inside Sales Representative with a Native Level of Malaysian Fri, 28 Apr 2017 12:35:01 CEST 66619 http://www.europelanguagejobs.com/jobs/customer-service/inside-sales-representative-with-a-native-level-of-malaysian-66619.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are recruiting an Inside Sales Representative for a multinational company provider of financial services in more than 100 countries around the World. You will sell the company's products and services mainly via phone. You will guarantee customer satisfaction understanding his needs and offering the right solution to reach his goals. Our client is a leading  provider of financial services Business based in Barcelona.As an inside sales representative, your main tasks will include: - Sell the company's products and services primarily through the phone, understating customer’s needs -Support the field sales staff in their sales process with specific reference to visit scheduling-Guarantee the achievement of inside sales targets-Guarantee customer satisfaction understanding his/her needs and offering the right solution to reach his/her goals-Manage inbound calls and  promotional outbound activities-Manage outbound calls to detect new business opportunities-Manage back office and CRM activities-Collect and share adequate market feedbackQualifications:-Native level of Malaysian-Fluent in English-Experience in Sales Skills-Phone Sales techniques-Strong Communication skills-Long term customer relationship approach-Problem solving; -Sense of responsibility; -Independent and customer friendly. Other:-Available to work  full-time (40 h/week) and flexible in work schedule -Available to attend a full-time training -Competitive salary-Multinational environment 18.000 € - 24.000 € gross / year To negotiate Full-time Customer Service Location/Spain/Barcelona Language/English Malay Hebrew (Native) Customer Service Associate Fri, 28 Apr 2017 12:29:55 CEST 66618 http://www.europelanguagejobs.com/jobs/customer-service/hebrew-native-customer-service-associate-66618.html Astrea Human Resources Sofia Sofia Bulgaria Astrea Human Resources was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.We started with an office in Sofia and in a couple of years of professionalism we managed to grow in a number of cities – Stara Zagora, Veliko Tarnovo, Varna, Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.For one of our clients – one of the largest companies in the BPO sector - we are currently seeking career minded individuals with a passion for providing excellent Customer service specialist with Hebrew.Essential Duties and Responsibilities:* Respond to all incoming calls, assist customers in obtaining information, directions, and services;* Increase customer’s satisfaction using all resources available;* Summarize information and provide recommendations regarding appropriate action and follow-up;* Investigate and resolve customer problems and complaints; Follow up customer requests and escalations;* Maintain files and records;* Review, confirm and enter phone and online customer orders.Requirements:* Fluency in Hebrew;* Good English - level B1;* Team spirit;* No previous experience required. Our Client Offer:* Excellent salary, bonuses and excellent social package;* Food checks, taxi vouchers, fitness card and many team buildings activities;* Great relocation package; * Assistance for Work permit;* Career progression and modern office with great location;* International working environment.If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N SM_HEW). Only the shortlisted candidates will be contacted in a timely manner.All personal information provided by you is protected by the Commission for the Protection ofPersonal Data (Astrea MT Ltd. – reg. No. 1578, exp. 10.04.2018 from MLSP). Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/Hebrew HR Specialist Employee Lifecycle Management with Hebrew Fri, 28 Apr 2017 12:26:21 CEST 66617 http://www.europelanguagejobs.com/jobs/human-resources/hr-specialist-employee-lifecycle-management-with-hebrew-66617.html ABB Business Services Sp. z o.o. Cracow Malopolskie Poland ABB is creating a new Global Business Service (GBS) center in Krakow. The GBS structure allows ABB to consolidate and deliver top-quality HR services to our local businesses around the globe. Joining the ABB GBS in Krakow, you will have the opportunity to work in a high-paced international environment and grow together with the rapidly developing business. Join us now in this exciting journey and seize the unique opportunity to take an active part in shaping the development of the new global organization in GBS. As HR Specialist, your key tasks and responsibilities will be to:- Ensure all employee lifecycle related changes and documentation from hire to retire are processed according to the defined Service Level Agreements;- Administer and monitor the employee life cycle related changes to e.g. transfers, leaves of absence, ending of employments, promotions, awards and salary changes by communicating with other stakeholders, answering to inquiries, updating systems, preparing, dispatching and filing documentation;- Perform compliance related tasks like SOX controls related analysis and execution of test cases;- Maintain good data quality in HR systems related to employee lifecycle and provide on-demand reports related to employment lifecycle related services;- Deliver best in class HR Service support to HR communities, business managers and employees, oversee accurate and timely processing of information with all stakeholders and;- Communicate and consult with internal customers regarding all employee lifecycle policies and standards to ensure understanding and compliance and recommend enhancements, improvements and simplification of existing processes and procedures, based on experience and feedback from customers.To be successful in this role you will need: - Bachelor's degree and minimum 2 years of relevant HR experience;- Proficiency in business English and Hebrew;- Excellent written and verbal communication skills;- Strong customer service orientation;- Proactive way of working with a strong “can do” attitude;- Strong user knowledge of Microsoft Office (especially Excel skills);- Good organization and coordination skills;- Attention to details;- Strong analytical and problem solving ability;- Ability to work in teams.In addition, the following would be preferable:- Exposure to SAP tools;- Interest towards different aspects of Employee Lifecycle, local Labor Law.In return, we offer you:- An interesting job in a company promoting innovative and modern technologies;- Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas;- Employment in a stable company with an established position in the market;- Attractive salary based on your professional experience and skills;- Good working environment.At ABB, we are committed to solving some of the biggest global challenges of our time. By joining us, you will have the opportunity to work with technology that has a positive impact on the world around us. You will be part of an international, inclusive culture, where teamwork and collaboration lead to success. A better future? It begins with you.   To negotiate Permanent Full-time Human Resources Location/Poland/Malopolskie Language/English Hebrew Inside Sales Representative - Native Level of Thai Fri, 28 Apr 2017 12:24:30 CEST 66616 http://www.europelanguagejobs.com/jobs/customer-service/inside-sales-representative-native-level-of-thai-66616.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are recruiting an Inside Sales Representative for a multinational company provider of financial services in more than 100 countries around the World. You will sell the company's products and services mainly via phone. You will guarantee customer satisfaction understanding his needs and offering the right solution to reach his goals. Our client is a leading  provider of financial services Business based in Barcelona.As an inside sales representative, your main tasks will include: - Sell the company's products and services primarily through the phone, understating customer’s needs -Support the field sales staff in their sales process with specific reference to visit scheduling-Guarantee the achievement of inside sales targets-Guarantee customer satisfaction understanding his/her needs and offering the right solution to reach his/her goals-Manage inbound calls and  promotional outbound activities-Manage outbound calls to detect new business opportunities-Manage back office and CRM activities-Collect and share adequate market feedbackQualifications:-Native level of Thai-Fluent in English-Experience in Sales Skills-Phone Sales techniques-Strong Communication skills-Long term customer relationship approach-Problem solving; -Sense of responsibility; -Independent and customer friendly. Other:-Available to work  full-time (40 h/week) and flexible in work schedule -Available to attend a full-time training-Competitive salary-Multinational environment 18.000 € - 24.000 € gross / year To negotiate Full-time Customer Service Location/Spain/Barcelona Language/English Thai Italian or Spanish Customer Service Associate Fri, 28 Apr 2017 12:23:50 CEST 66615 http://www.europelanguagejobs.com/jobs/customer-service/italian-or-spanish-customer-service-associate-66615.html Astrea Human Resources Sofia Sofia Bulgaria Astrea Human Resources was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.We started with an office in Sofia and in a couple of years of professionalism we managed to grow in a number of cities – Stara Zagora, Veliko Tarnovo, Varna, Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.For one of our clients – one of the largest companies in the BPO sector - we are currently seeking career minded individuals with a passion for providing excellent Customer service specialist with Italian or Spanish.Essential Duties and Responsibilities:* Respond to all incoming calls, assist customers in obtaining information, directions, and services;* Increase customer’s satisfaction using all resources available;* Summarize information and provide recommendations regarding appropriate action and follow-up;* Investigate and resolve customer problems and complaints; Follow up customer requests and escalations;* Maintain files and records;* Review, confirm and enter phone and online customer orders.Requirements:* Fluency in Italian or Spanish;* Good English - level B1;* Team spirit;* No previous experience required.Our Client Offer:* Excellent salary, bonuses and excellent social package;* Food checks, taxi vouchers, fitness card and many team buildings activities;* Five-day week - seven hour workday;* Career progression and modern office with great location;* International working environment.If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N SM_ITS). Only the shortlisted candidates will be contacted in a timely manner.All personal information provided by you is protected by the Commission for the Protection ofPersonal Data (Astrea MT Ltd. – reg. No. 1578, exp. 10.04.2018 from MLSP). Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/Spanish Italian Inside Sales Representative - Native Level of Indonesian Fri, 28 Apr 2017 12:17:46 CEST 66614 http://www.europelanguagejobs.com/jobs/customer-service/inside-sales-representative-native-level-of-indonesian-66614.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are recruiting an Inside Sales Representative for a multinational company provider of financial services in more than 100 countries around the World. You will sell the company's products and services mainly via phone. You will guarantee customer satisfaction understanding his needs and offering the right solution to reach his goals. Our client is a leading  provider of financial services Business based in Barcelona.As an inside sales representative, your main tasks will include: - Sell the company's products and services primarily through the phone, understating customer’s needs -Support the field sales staff in their sales process with specific reference to visit scheduling-Guarantee the achievement of inside sales targets-Guarantee customer satisfaction understanding his/her needs and offering the right solution to reach his/her goals-Manage inbound calls and  promotional outbound activities-Manage outbound calls to detect new business opportunities-Manage back office and CRM activities-Collect and share adequate market feedback Qualifications:-Native level of Indonesian-Fluent in English-Experience in Sales Skills-Phone Sales techniques-Strong Communication skills-Long term customer relationship approach-Problem solving; -Sense of responsibility; -Independent and customer friendly. Other:-Available to work  full-time (40 h/week) and flexible in work schedule -Available to attend a full-time training -Competitive salary-Multinational environment 18.000 € - 24.000 € gross / year To negotiate Full-time Customer Service Location/Spain/Barcelona Language/Indonesian Customer Service Representative - Native Level of Thai Fri, 28 Apr 2017 12:15:26 CEST 66613 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-native-level-of-thai-66613.html Talent Search People - Native Speakers Barcelona Barcelona Spain We are recruiting a Customer Service Representaive with a Native Level of Thai for a multinational company provider of financial services in more than 100 countries around the World. This person will be responsible for handling inquiries and providing an excellent customer service. A native level of Thai is required as well as an excellent Customer Service skills.Our client is a leading  provider of financial services Company  based in Barcelona.As a Customer Service Representaive, you will be working in the Customer Service division and reporting to the team manager. Your objective will be handling incoming inquiries.Your main responsibilities:-Handle  inquiries by phone, e-mail and fax  - Handling outbound calls to arrange special requests-Relationship management-Manage relationships by providing high levels of customer service and account management support. Qualifications:-Native level of Thai-Fluent in English-Experience in Customer Service. Skills-Exceptional communication skills;  -Problem solving; -Sense of responsibility; -Independent and customer friendly. Other:-Available to work  full-time (40 h/week) and flexible in work schedule -Available to attend a full-time training -Competitive salary-Multinational environment 18.000 € - 24.000 € gross / year To negotiate Full-time Customer Service Location/Spain/Barcelona Language/English Thai Senior Specialist for Accounts Receivable with Turkish Fri, 28 Apr 2017 12:14:53 CEST 66612 http://www.europelanguagejobs.com/jobs/accounts-receivable/senior-specialist-for-accounts-receivable-with-turkish-66612.html ABB Business Services Sp. z o.o. Cracow Malopolskie Poland ABB is creating a new Global Business Service (GBS) centre in Krakow. The GBS structure allows ABB to consolidate and deliver top-quality Finance services to our local businesses around the globe. Joining the ABB GBS in Krakow, you will have the opportunity to work in a high-paced international environment and grow together with the rapidly developing business. Join us now in this exciting journey and seize the unique opportunity to take an active part in shaping the development of the new global organization in GBS. Responsibilites:- Processes Accounts Receivable transactions such as vendor invoices, with adjustment of advances, retentions, deductions, Cash-in-Time, account reconciliation and reporting;- Performs necessary activities within the Accounts Receivable area to ensure accurate and timely reporting;- Executes analysis and reports as assigned, and takes appropriate action as necessary;- Complies with and help achieve Internal Control over Financial Reporting compliance in Accounts Receivable for applicable templates;- Participates in internal control testing and prepare relevant documentation;- Ensures all relevant stakeholders are aware of progress and/or issues to maximize customer satisfaction;- Assists in developing and implementing processes and procedures, and continuously optimizes to gain efficiency and drive productivity gains;- Supports development of more junior colleagues by acting as SME for assigned area.- At least 4 years of experience in an Accounts Receivable role;- Previous experience in Finance Shared Services environment, preferably for a global company;- Completed degree in higher education in Finance or Commerce (BA);- Master or postgraduate studies in Commerce (CA/ICWA) a strong plus;- Proficient in business English, Turkish a strong plus;- Excellent written and verbal communication skills;- Customer service orientation;- Strong user knowledge of Microsoft Office and Excel skills;- Good organisation and coordination skills;- Process orientation and attention to details;- Strong analytical and problem solving ability;- Ability to work individually or in teams and with deadlines;- Strong theoretical knowledge of methods and technologies;- Ability to build knowledge or assigned disciplines in the organisation;- Project Management skills a strong plus;- Exposure to Accounting tools a strong plus;- Demonstrates advanced understanding of financial accounting, reporting, planning, controlling, assurance, internal control, treasury or investment a strong plus.We offer:- An interesting job in a company promoting innovative and modern technologies;- Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas;- Employment in a stable company with an established position in the market;- Attractive salary based on your professional experience and skills;- Good working environment.At ABB, we are committed to solving some of the biggest global challenges of our time. By joining us, you will have the opportunity to work with technology that has a positive impact on the world around us. You will be part of an international, inclusive culture, where teamwork and collaboration lead to success. A better future? It begins with you.  To negotiate Permanent Full-time Accounts Receivable Location/Poland/Malopolskie Language/English Turkish Customer Service Representative - Native Le