Europe Language Jobs | Multilingual Offers http://www.europelanguagejobs.com Mon, 16 Jan 2017 13:49:44 +0100 Turkish Account Manager - IT Sector Mon, 16 Jan 2017 12:46:00 CET 57352 http://www.europelanguagejobs.com/jobs/sales-marketing/turkish-account-manager-it-sector-57352.html SELLBYTEL Group Barcelona Barcelona Spain IIf you are an Account Manager who wants to push on in your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day You'll be maintaining constant communication with the accounts that you are responsible for in order to help them increase their sales. You will do this by -Maintaining close contact and building lasting relationships with key decision makers -Regularly informing businesses of current marketing campaigns and promotions -Acting as the key point of contact for all your clients' needs -Helping your accounts to identify new business opportunities What you bring to us -A strong sales background with experience of managing your on clients and accounts -A strategic approach to business -The ability to communicate with business contacts at all levels -Native in Turkish language -Fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we give to you -Salary: from 18.000 -24.000 Eurosgross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent, ongoing training and mentoring -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Turkish Customer Service Agent with Dutch & French Mon, 16 Jan 2017 12:42:53 CET 57351 http://www.europelanguagejobs.com/jobs/agent/customer-service-agent-with-dutch-french-57351.html Talent Search People - Native Speakers Valldoreix Barcelona Spain Our client provides businesses integrated software solutions with a complete range of software and hardware. On a day-to-day basis you will be responsible for the telephone management of inbound calls from Spain, France and Belgium. Calls you will be taking may be of a sensitive nature so an ability to remain calm and deal with sensitive information is crucial. The vast majority of this role will be handling inbound calls of customers, prospects, partner organisations and suppliers, and transferring these calls internally to the correct colleague. This exciting job opportunity will allow you to demonstrate Customer Service skills on a daily basis.Perfect knowledge of the following languages is a must: Dutch, French and English. Spanish is a plus. -Experience of handling volume inbound telephone calls. - Customer focused attitude. - The ability to communicate effectively and professionally on the telephone. - Excellent communication skills, with the ability to build great relationships with our customers over the telephone. -Proficient in Microsoft office package - Able to communicate with people at all levels. -Possess a positive attitude in all aspects of the role. -Self-motivated and tenacious, with excellent attention to detail and the ability to work under pressure.-Competitive salary -Indefinite contract Send your CV to: Hanane Jendoubi hjendoubi@talentsearchpeople.com (+34) 93 231 00 00 ext. (223) To negotiate Permanent Full-time Agent Location/Spain/Barcelona Language/French Dutch Inside Sales Executive (French) Mon, 16 Jan 2017 12:18:58 CET 57350 http://www.europelanguagejobs.com/jobs/Business-Development/inside-sales-executive-french-57350.html Blu Selection Barcelona Barcelona Spain Do you have hospitality and sales background? Are you interested in identifying potential leads in the French market? Then this is your position: The company The company is an American online booking company with clients in 8 different countries all over Europe and South America. They offer a rewarding and multicultural work environment, while offering career opportunities. For their team in Barcelona, they are currently recruiting for an Inside Sales Representative French speaker. The Job In this role, you will hold various responsibilities: - Identify potential leads and analyze if the lead corresponds with the targets of the company - Advise clients about the offered products and adapt them to their business model - Manage publication applications done by the client directly - Closing deals together with the commercial team - Cross-selling of all the services the company offers - Write usual reports of the action plans and the generated results - Keep track of contacts in the CRM systemThe Profile - Native level of French and a good command in English - Speaking Spanish is a big plus - Min. 1 year of experience as a recruitment commercial, prospection and management of B2B clients in internet or restaurant sector - Marked commercial profile with strong analytic skills - Experience in software sales is a plus - Passion for the restaurant and hospitality sector - Service and quality-minded - Curious and eager to learn - Strong ability to identify customer needs, excellent listening and qualifying skills - Team player - Motivated and positive mindsetThe Offer - A young and dynamic work environment - Real career opportunities - Being part of a constantly growing company - Working in a multicultural and open minded environment - Salary in-line with market conditions - Table soccer, table tennis and billiard spot - Free tea and coffee - Permanent contract - Discount on gym and medical insurance - Flexible retribution plan - 24 days of holiday per year - Starting date: ASAP 18.000 € - 24.000 € gross / year Permanent Full-time Business Development Location/Spain/Barcelona Language/French ***Démarrez 2017 avec un nouveau contrat de travail*** Mon, 16 Jan 2017 12:16:06 CET 57349 http://www.europelanguagejobs.com/jobs/customer-service/demarrez-2017-avec-un-nouveau-contrat-de-travail-57349.html Mgi Recruitment Lisbon Lisbon Portugal Nous recherchons activement des français pour prendre part à une expérience professionnelle au Portugal dès ce mois-ci ! Vous travaillerez pour une multinationale en tant que Conseiller Clientèle pour l’un des plus grands fournisseurs d’équipement de bureau au monde que vous connaissez et dont vous utilisez les services! Basé à Lisbonne, vous aurez l’occasion d’allier une destination plus qu’attrayante ainsi qu’un emploi ! Votre rôle ? Vous devrez prendre des appels de clients français de ce fournisseur ainsi que des emails afin de les aider, de les renseigner et de les orienter dans leur démarche. Les exigences de notre client : -Vous devez être natif français -Avoir un niveau d’anglais intermédiaire (B1) -Vous devez avoir une bonne expression orale et écrite -Vous devez aimer le contact avec les clients -Vous n’avez pas besoin d’expérience dans ce domaine, de la motivation et de la détermination suffiront ! De plus, notre client vous aidera à venir au Portugal : -Il vous payera un logement (charges et femme de ménage compris) -Il vous remboursera votre billet d’avion -Il vous accueillera à l’aéroport pour vous emmener à votre logement -Il vous proposera de prendre des cours de Portugais. Comme vous pouvez le constater, notre client prend soin de ses employés ! N’hésitez pas à postuler pour avoir de plus amples informations ! Permanent Full-time Customer Service Location/Portugal/Lisbon Language/French Speak Dutch? Join an Outsourcing Company in Malta! Mon, 16 Jan 2017 12:09:23 CET 56417 http://www.europelanguagejobs.com/jobs/customer-service/speak-dutch-join-an-outsourcing-company-in-malta-56417.html Mgi Recruitment Msida Southern Region Malta Our client is a leading provider of products and services for content security and moderation, to online marketplaces. This company aims to deliver the best customer experience in the industry and is now looking to employ a Dutch Speaking Customer Support Agents to strengthen further its growing operations within Malta office. We are looking for someone with very good expressive capabilities, a strong team player with understanding attitude and logical thinking. If you see yourself across this definition and you speak Dutch and English, we are looking for you. Your tasks will be: • Solving problems for all the customers. • Providing a professional and informative responses to all customer queries. • Prevent and detect frauds on the site • Manage filters• Excellent problem solving skills and strong customer-oriented attitude • Excellent verbal, writing and interpersonal communication skills • Fluent in Dutch (written and spoken) and Advanced knowledge of English • Open, positive and empathetic personality • Speaking on a phone using clear and professional language and using appropriate etiquette • Willing to work shifts• This is an opportunity to grow as a professional while you live an incredible experience abroad. • The company is offering a full relocation package. Beside this, you will be able to work in a very international environment, where you can develop your skills and be part of a multicultural team. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Malta/Southern Region Language/English Dutch Inside Sales Executive (Italian) Mon, 16 Jan 2017 11:59:31 CET 57348 http://www.europelanguagejobs.com/jobs/Business-Development/inside-sales-executive-italian-57348.html Blu Selection Barcelona Barcelona Spain Do you have hospitality and sales background? Are you interested in identifying potential leads in the Italian market? Then this is your position: The company The company is an American online booking company with clients in 8 different countries all over Europe and South America. They offer a rewarding and multicultural work environment, while offering career opportunities. For their team in Barcelona, they are currently recruiting for an Inside Sales Representative Italian speaker. The Job In this role, you will hold various responsibilities: - Identification and qualification of potential clients - Advice existing clients about product range offered by the company and set up suitable business model - Cross-sell products to existing clients - Handling inbound and outbound calls - B2B relationship development - High quality documentation of call history and interviews in CRM system The Profile - Native level of Italian and a good command in English - Speaking Spanish is a big plus - Min. 2 years of experience in B2B or B2C Sales - Experience in the hospitality or restaurant branch - Sales experience in e-commerce sector preferred - Initiative-taker, self-starter and open minded - Target and goal oriented - Quality-minded - Willing to work in an open environment - Strong team spirit and excellent communication skills - Motivated and positive mindset - Experience with Salesforce and good user level of Excel The Offer - A young and dynamic work environment - Real career opportunities - Being part of a constantly growing company - Working in a multicultural and open minded environment - Salary in-line with market conditions - Table soccer, table tennis and billiard spot - Free tea and coffee - Permanent contract - Discount on gym and medical insurance - Flexible retribution plan - 24 days of holiday per year - Starting date: asap 18.000 € - 24.000 € gross / year Permanent Full-time Business Development Location/Spain/Barcelona Language/Italian Become an International Headhunter: Training and Growth Mon, 16 Jan 2017 11:58:05 CET 57347 http://www.europelanguagejobs.com/jobs/Business-Development/become-an-international-headhunter-training-and-growth-57347.html NonStop Recruitment (not set) Prague Czech Republic Doubling his Net Income Fee last year, NonStop now has clear goals to keep on growing and wants to double the size of the company within the next 2 years. To do so, we are looking for new talents to develop a career as Recruitment Consultant. With offices in Prague, London, Portsmouth and Zug, our moto is “Develop, grow, succeed” because we really think that only developing people and working together, success is achievable. Join as a trainee recruiter, for example, and you could quickly progress to Team Leader then Manager then Director. This is a truly meritocratic model which means anyone who joins NonStop, showing they have the ambition and skills to Develop, Grow, Succeed, can progress to a leadership role, regardless of their prior experience. We work with clients throughout Europe: for this reason, our offices gathers more than 20 nationalities together, speaking different languages . English on the other hand is our daily bread that unifies the whole business, together with the willing to grow and succeed both as single identity and as a Company. Working with NonStop means also joining an international, young and dynamic Team, a truly positive and energetic atmosphere where everyone, at any stage of their career path, is willing to succeed and support others colleagues’ growth and development, professionally and personally. You will start your career in our office in Prague to become the go-to person of one of our German-speaking niche markets and then, if you want, you can also set and reach your targets to move to our other offices in Europe, normally after an average period of 9/10 months: London, Portsmouth, Zug…the choice is all yours! What we are looking for: • Motivation to become a professional Headhunter • Ambition • Ability to set personal goals and reach them • Fluent English and German • Availability to relocate to Prague for at least 6/10 months in Prague • EU Visa. If you join us you will have: • One of the best Training Program in Recruitment in Europe. • A truly international environment with colleagues coming from 20 different countries and cultures • A niche market to build and run as professional Recruitment Consultant • Possibility to live in one of the most beautiful cities in Europe: Prague • Possibility to move in other locations in Europe • Always a step forward to grow within the company: Consultant, Team Leader, Sales Manager, there is no limit to your potential • One of the most competitive commission structure and earning potential • Company events and rewards for your results • The possibility to build a real career and a future in one of the fastest expanding industries • And much more. If you think you are what we are looking for, apply now and send your CV. Permanent Full-time Business Development Location/Czech Republic/Prague Language/English German Customer Service Agent (German) Mon, 16 Jan 2017 11:55:44 CET 57346 http://www.europelanguagejobs.com/jobs/agent/customer-service-agent-german-57346.html Blu Selection Barcelona Barcelona Spain This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company For their client Dyson, a British technology company that designs and manufactures vacuum cleaners, hand dryers, bladeless fans, and heaters, they are looking for outgoing and pro-active German speaking candidates to join their new international Support Team. Take part of a new exciting project in the center of Barcelona! The Job In this job you have the responsibility to handle customer telephone calls and enquiries via mail. - Complete registrations of new product purchases - If necessary, arrange repairs/ order parts trough Customer Service Systems - Communicate company policy regarding guarantee and service aims to customers - Ensure a high level customer satisfaction - Spot opportunities to promote additional services to customers - Provide an excellent standard of professional customer care - Being able to work in other areas of the business when the need arises The Profile - Native German speaker - Candidates looking for a stable work opportunity - Ability to work under pressure - Excellent communication skills - Team oriented candidates - Self-motivated candidates - Strong work ethic - Reliable, punctual and self-disciplined candidate - Having an interest in IT systems/ Data entry The Offer - Salary of 21.600 €/ year (18.000€ basic + 3.600€ bonus) - A Full-time contract - Fully paid training - Working hours: Monday – Friday: 8am- 8pm; Saturday: 9am -2pm Working hours as from Easter: Monday - Friday : 7am - 11pm - Flexibility in working hours - Good prospects in the career (constantly growing company) - International and multilingual working environment - Dynamic, open and friendly atmosphere - Start date: 06/02/2017 Permanent Full-time Agent Location/Spain/Barcelona Language/German Recruitment Specialist Mon, 16 Jan 2017 11:54:09 CET 57345 http://www.europelanguagejobs.com/jobs/human-resources/recruitment-specialist-57345.html Infosys (Czech Republic) Limited s.r.o. Brno South Moravia Czech Republic Source candidates proactively, for the requirements as per the job description shared Screen relevant candidates as per the requirement Present candidates with screening comments to the client Contribute as a positive member of the staffing team, supporting team members and assisting others in their success Ad Hoc Requests: reports, analysis on the requests. Develop and maintain good relationships with team members and client customers Excellent written and verbal communication skills in English Knowledge of Word, Excel and PPT to complete reporting and documentation efficiently and effectively 2 + years of related recruiting experience: significant experience identifying, sourcing, screening, interviewing and closing candidates at all levels Excellent negotiation skills Effective strategic thinking, problem solving, cross group collaboration and oral/written communication skills Educational qualification: Min bachelor’s Degree Problem solving skills Permanent contract Meal vouchers Performance bonus Language Courses Competitive salary 5th week of leave Option to work from home Modern offices in the center of Brno, 2nd largest city of Czech Republic Initial Accommodation - 2 weeks accommodation provided by the company on joining Training opportunities - Professional training provided by experts for eligible employees - Six Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc. Permanent Full-time Human Resources Location/Czech Republic/South Moravia Language/English Sourcing & Procurement Spec. with French, Italian or Spanish Mon, 16 Jan 2017 11:53:25 CET 57344 http://www.europelanguagejobs.com/jobs/shared-services-finance/sourcing-procurement-spec-with-french-italian-or-spanish-57344.html Infosys Poland (not set) Lodzkie Poland Responding to queries and solving problems related to Purchase Orders (getting authorisations, performing changes in the system, informing parties involved) Providing effective communication and professional relations with customers, suppliers and co-workers Contacting clients and suppliers to solve overdue deliveries (finding new delivery date) Maintaining high quality of reports Fluent English and other European language (French, Italian or Spanish) At least 2 years of experience in Sourcing and Procurement area Strong interest in purchasing area Customer orientation Excellent communication skills Team player SAP knowledge would be an asset Unique chance to take part in international projects and gain experience with various businesses Set of social packages to choose from: (private kindergarten and nursery, private medical care, sport card, holiday subsidy, Christmas vouchers and tickets for big cultural events in Lodz) Permanent Full-time Shared services and Finance Location/Poland/Lodzkie Language/Spanish English French ITALIAN speakers for 6th of February - Relocate to Athens! Mon, 16 Jan 2017 11:46:59 CET 57343 http://www.europelanguagejobs.com/jobs/customer-service/italian-speakers-for-6th-of-february-relocate-to-athens-57343.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent Italian and English language • Candidate must have European nationality • Very good knowledge of computers • No previous work experience required • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent Basic Salary • Up to 200€ performance bonus per month • Flight ticket provided to Athens • Taxi pickup service from the airport • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Monthly performance bonus • 175% day salary if work on Sunday or Greek holidays • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Italian Sales Executive (Spanish) Mon, 16 Jan 2017 11:40:19 CET 57342 http://www.europelanguagejobs.com/jobs/sales-marketing/sales-executive-spanish-57342.html Blu Selection Sant Cugat Barcelona Spain Join an existing international team of a fast-growing company which provides modular business management and POS solutions for retail and hotel industry. You will work in a small team, in a family like and stable environment. The company is located close to Sant Cugat ( 20 min. by train from the Barcelona city center). The Job - Offering and selling IT Solutions, focusing on HR software, Hardware and IT services - Work closely with the Brand Management - Define and create Sales Strategies - Generating new business opportunities - Perform demonstrations which can lead into sales - Manage pipelines and forecast business on monthly and quarterly basis - Deliver high level of customer satisfaction The Profile - Native Spanish speaker + excellent level of English - Minimum 3 to 5 years of experience in a similar position - Experience with Time & Attendance software is a plus - Passionate by Sales - Ability to learn software application - Ambitious and target-driven - Don’t give up attitude - Team-player - Interested in always learning more - Service-oriented attitude - Good communication and presentation skills The Offer - Attractive salary, based on level of experience - Willing to travel across the country on regular basis - Office located in Sant Cugat - Permanent contract - International company with a family company culture - Access to a swimming pool in the office building - Start date: asap Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/Spanish English Learn about International Business – Entry level job Mon, 16 Jan 2017 11:31:07 CET 57341 http://www.europelanguagejobs.com/jobs/sales-marketing/learn-about-international-business-entry-level-job-57341.html NonStop Recruitment (not set) London United Kingdom Do you speak Dutch, German, French, Italian, Danish, Swedish or English? Do you want to learn about Business, sales, negotiation, but you have no experience and employers don’t want to invest in you? Do you want to start an international career with great training in Prague and fantastic earning potential? Are you a first or second jobber who wants to learn on the job? Then read on! We are NonStop Recruitment – professionals in providing high end recruitment within Medical Devices, Chemicals, Pharmaceuticals, Education, IT, Social Care and Engineering industries. Now we want to grow our business in 2017 so we are recruiting! Don’t worry, you don’t need to have any specific background – we look for the right motivation and with our training we will prepare you to work with various professionals! We are looking for driven, positive individuals who would enjoy working in an international and fast paced environment. You would be working in sales environment recruiting individuals to large and medium firms across EUROPE. You will be managing the process from the very beginning – winning the roles from other businesses’ line managers and HRs, advertising them, sourcing candidates, headhunting, pre screening candidates, arranging interviews, delivering feedbacks and offers. You will not only get basic salary, but also commission for each and every placement that you make therefore you have a great earning potential – first year £30,000 to £45,000! We invest in you with training and you, once trained can become a good recruiter, but the career path does not end there – we are looking for ambitious people who want to build their career with us and become future Team Leaders, Sales Managers and even Associate Directors. Opportunity starts in Prague, however after 6 to 10 months, once you achieve certain level of performance, you can move to our other offices: London, Portsmouth, Zug or you can stay in Prague. We are going to be opening more offices within the next few years Barcelona and Berlin are our targets! Key words: sales, headhunting, career, recruitment, commercial recruitment, trainee recruitment consultant, DACH region, Germany, Austria, Switzerland, negotiation, German, rewards, Prague, London, Zug, Portsmouth, BeNeLux, commission, French, Dutch, Internal Recruitment, entry level job NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe. We are proud members of the APSCo (UK) life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland and the Czech Republic and we hold labour leasing licences across Europe. Please visit our website for a full list of the niche markets we cover. Please note we can only accept applications from candidates who hold valid European Union passport and are able to work in Europe without visa sponsorship. Requirements: • Self motivation, goal oriented • Sales driven, • Good communicator and listener • First or second jobber • Near native level of Dutch, German, French, Italian, Danish, Swedish or English • Willing to move to Prague for a period of time On offer: • A truly international and multilingual working environment in stunning offices, in the heart of the Czech Republic with colleagues from all over Europe • Outstanding career opportunity with the prospect of international relocations to one of our European offices within 6 - 12 months, dependant on the speed of your own development • An opportunity to visit any of our offices located throughout Europe • Competitive base salary with an uncapped commission plan and exceptionally high earning potential • Regular holiday incentives to destinations such as Barcelona, NYC, Dubai, Istanbul and the Alps for our top performers • Social Events and regular team building and group events • Benefits (including multisport card, which allows access to hundreds of facilities) • Passionate, enthusiastic and fast-paced working environment • Exposure to business owners, leaders and senior professionals on a daily basis • Individual approach with your professional development in mind 24.000 € - 30.000 € gross / year Permanent Full-time Sales & Marketing Location/United Kingdom/London Language/German Danish Dutch Swedish Dutch with French - Customer Care Position Mon, 16 Jan 2017 11:28:10 CET 57340 http://www.europelanguagejobs.com/jobs/customer-service/dutch-with-french-customer-care-position-57340.html CPM INTERNATIONAL TELEBUSINESS S.L. Barcelona Barcelona Spain FULL-TIME CUSTOMER SERVICE AGENTS We are looking for customer service agents to work for an exciting project. - DUTCH Native with high level of English (French is a plus) Your role: Answering telephone inquiries Logging and follow up of Customer Information Delivering high caliber Customer Service You should: • Be a DUTCH native with FRENCH. Along with a high level of English. • Have excellent customer service skills and a confident telephone manner • Be flexible • Have good keyboard data entry skills and computer literacy • Be a team player *Only those applications that meet the above criteria will be considered We offer: • Full-time contract (39 hours/week)/ stable position • Extensive Training and languages lessons (Spanish and English) • Excellent and multilingual work environment • Good prospects career Working Hours - Mon - Fri 9 AM - 6 PM Temporary Full-time Customer Service Location/Spain/Barcelona Language/English French Dutch French Speaking Trainee Internal Recruiter - Training in CZ Mon, 16 Jan 2017 11:24:11 CET 57339 http://www.europelanguagejobs.com/jobs/sales-marketing/french-speaking-trainee-internal-recruiter-training-in-cz-57339.html NonStop Recruitment (not set) London United Kingdom Trainee Talent Acquisition Specialist – French Speaking – Great Career Opportunity We are a fast growing international recruitment agency working mainly in Pharma, Medical Devices, IT, Engineering, Social Care, Education and Chemical industries. We are currently on the lookout for a French speaking Trainee Talent Acquisition Specialist to join our team based initially here in Prague. We are looking for a driven, positive individual who would enjoy working in an international and fast paced environment. You would play an essential part in the company’s ongoing success and growth on international level. NonStop Recruitment’s moto is: “Develop, Grow, Succeed”. This is because we believe in developing our own people and we therefore provide industry-leading training based here in Prague. As a business we set ourselves the ambitious goal of doubling our size within a year. This is one of the reasons why expanding our Talent Acquisition team is our priority at the moment, which brings unique growth opportunities for you too! We have offices in Prague, London, Zug, Portsmouth, and Pardubice, and as we grow we are planning on opening more offices across Europe, with Berlin and Barcelona being our next targets. Once you reach certain level of performance you then can choose where you would like to be based. As a Trainee Talent Acquisition you will be responsible for recruiting into NonStop for various positions from Trainee Recruitment Consultants through the back office and support employees, to (on occasion) senior members to the business. You will be liaising with internal hiring managers and sourcing candidates as well as advertising the roles and attracting the right profiles for us. Key words: sales, headhunting, career, recruitment, commercial recruitment, trainee recruitment consultant, DACH region, Germany, Austria, Switzerland, negotiation, German, rewards, Prague, London, Zug, Portsmouth, BeNeLux, commission, French, Dutch, Internal Recruitment, entry level job NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe. We are proud members of the APSCo (UK) life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland and the Czech Republic and we hold labour leasing licences across Europe. Please visit our website for a full list of the niche markets we cover. Please note we can only accept applications from candidates who hold valid European Union passport and are able to work in Europe without visa sponsorship. Qualities that you bring in are: high motivation, drive to succeed, high standard of interpersonal and communication skills, proactive nature, willingness to learn as well as high level of French and English. You also need to be able to move to Prague for a period of 6 to 10 months.On offer: • A truly international and multilingual working environment in stunning offices, in the heart of the Czech Republic with colleagues from all over Europe • Outstanding career opportunity with the prospect of international relocations to one of our European offices within 6 - 12 months, dependant on the speed of your own development • An opportunity to visit any of our offices located throughout Europe • Competitive base salary with an uncapped commission plan and exceptionally high earning potential • Regular holiday incentives to destinations such as Barcelona, NYC, Dubai, Istanbul and the Alps for our top performers • Social Events and regular team building and group events • Benefits (including multisport card, which allows access to hundreds of facilities) • Passionate, enthusiastic and fast-paced working environment • Exposure to business owners, leaders and senior professionals on a daily basis • Individual approach with your professional development in mind 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/United Kingdom/London Language/English French PORTUGUESE Customer Support Mon, 16 Jan 2017 11:21:42 CET 57338 http://www.europelanguagejobs.com/jobs/customer-service/portuguese-customer-support-57338.html TELUS International Europe Bucharest Bucharest Romania Your responsibilities: - taking calls and writing emails in Portuguese - identifying customer needs, assisting with their inquiries, and providing the highest quality of service in meeting their needs - developing and maintaining a full knowledge of client products and services - manage customers’ accountsYour profile: - excellent command of Portuguese (B2 - C1 level) - individuality, tact, and ability to work directly with international clients - very good communication and listening skills - client oriented person - good computer literacyWe offer: Stable job – we offer permanent labor contracts Flexible schedule – we offer full time or part time jobs, rotating shifts 10:00 - 19:00, Monday to Sunday Multilingual exposure – we serve international clients daily – join us and improve your spoken and written language skills with native speakers Positive environment – we care about the well-being of our team members, invest in their development, encourage fun and team building initiatives Community projects – we run CSR (Corporate Social Responsibility) events all year long. Make the world better, together with us! Private medical insurance coverage – we work with one of the best suppliers, Regina Maria Medical Center where you will benefit from a Professional package Meal tickets shall be granted monthly Excellent relocation package including: • PLANE TICKET cost refundable (reimbursed at your first salary, in the amount of 150 euro net)! • FREE ACCOMODATION for the first month, support in finding an apartment and MONTHLY accommodation allowance (120 EUR net/ month starting from the second month) for the entire contract duration Other fun stuff: Special discounts provided by our partners in different industries (Banking, Telecom, Gym & Fitness) Free massages on site, fruits every week to boost your energy, free books rent and delivery to support your career growth Special discounts for our team members in AFI mall where our office is located Permanent Full-time Customer Service Location/Romania/Bucharest Language/English Portuguese JAPANESE CUSTOMER RELATIONS OFFICER Malta Mon, 16 Jan 2017 11:21:10 CET 57337 http://www.europelanguagejobs.com/jobs/customer-service/japanese-customer-relations-officer-malta-57337.html Spoton Connections (not set) Malta JAPANESE CUSTOMER RELATIONS OFFICER Overview of Role The Customer Relations Officer provides an interface between the Company and our Customers, providing support and assistance via email and other communication channels, whilst at the same time detecting suspicious / fraudulent activity within the system, using the tools provided. Responsibilities Responding to all Client/Merchant/Bank or Police incoming emails from the CRM ticketing system in a professional, polite, informative, thorough and timely way, providing a high level of personalised customer service Maintaining a consistent and positive customer service image when interacting with customers Effectively handling the following tasks while on shift: Bank pay in/pay out approval, verification of KYC documents, approving/rejecting dormant accounts, processing of compliance and fraud monitoring reports, checking of system notifications and approving/rejecting change of user details Identifying fraudulent activity and reporting any suspicious activity to the Customer Relations Manager/Compliance Team Proactively keeping up to date with company activities, products and services to ensure queries are handled in a professional manner Ensuring a high quality/standard of work and service throughout Escalating any issues to department manager as and when appropriate Identifying internal and external system errors and reporting accordingly Pro-actively suggesting ideas to improve usability Creating interest in company services by informing customers of other products / services available Working in a supportive way with other departments Participating in team events to promote good team relations Any other duties as may be reasonably required Requirements: Excellent verbal and written communication skills in English Knowledge of Japanese written communication will be an advantage Proficient use of Microsoft Office applications Must be tactful and professional when dealing with customers Ability to apply knowledge and experience to make appropriate and timely decisions under pressure Must enjoy customer contact and query resolution Attentive to detail and focus on high quality communications Well organised, and methodical, with the ability to prioritise and multi task Able to work independently and as part of a team Able to work shifts as required Permanent Full-time Customer Service Location/Malta/ Language/English Japanese French Speaking Jr. In-House Recruiter - Training in Prague Mon, 16 Jan 2017 11:19:10 CET 57336 http://www.europelanguagejobs.com/jobs/sales-marketing/french-speaking-jr-in-house-recruiter-training-in-prague-57336.html NonStop Recruitment (not set) Prague Czech Republic Trainee Talent Acquisition Specialist – French Speaking – Great Career Opportunity We are a fast growing international recruitment agency working mainly in Pharma, Medical Devices, IT, Engineering, Social Care, Education and Chemical industries. We are currently on the lookout for a French speaking Trainee Talent Acquisition Specialist to join our team based initially here in Prague. We are looking for a driven, positive individual who would enjoy working in an international and fast paced environment. You would play an essential part in the company’s ongoing success and growth on international level. NonStop Recruitment’s moto is: “Develop, Grow, Succeed”. This is because we believe in developing our own people and we therefore provide industry-leading training based here in Prague. As a business we set ourselves the ambitious goal of doubling our size within a year. This is one of the reasons why expanding our Talent Acquisition team is our priority at the moment, which brings unique growth opportunities for you too! We have offices in Prague, London, Zug, Portsmouth, and Pardubice, and as we grow we are planning on opening more offices across Europe, with Berlin and Barcelona being our next targets. Once you reach certain level of performance you then can choose where you would like to be based. As a Trainee Talent Acquisition you will be responsible for recruiting into NonStop for various positions from Trainee Recruitment Consultants through the back office and support employees, to (on occasion) senior members to the business. You will be liaising with internal hiring managers and sourcing candidates as well as advertising the roles and attracting the right profiles for us. Key words: sales, headhunting, career, recruitment, commercial recruitment, trainee recruitment consultant, DACH region, Germany, Austria, Switzerland, negotiation, German, rewards, Prague, London, Zug, Portsmouth, BeNeLux, commission, French, Dutch, Internal Recruitment, entry level job NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe. We are proud members of the APSCo (UK) life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland and the Czech Republic and we hold labour leasing licences across Europe. Please visit our website for a full list of the niche markets we cover. Please note we can only accept applications from candidates who hold valid European Union passport and are able to work in Europe without visa sponsorship. Qualities that you bring in are: high motivation, drive to succeed, high standard of interpersonal and communication skills, proactive nature, willingness to learn as well as high level of French and English. You will also be willing to move to Prague for 6 to 10 months period of time.On offer: • A truly international and multilingual working environment in stunning offices, in the heart of the Czech Republic with colleagues from all over Europe • Outstanding career opportunity with the prospect of international relocations to one of our European offices within 6 - 12 months, dependant on the speed of your own development • An opportunity to visit any of our offices located throughout Europe • Competitive base salary with an uncapped commission plan and exceptionally high earning potential • Regular holiday incentives to destinations such as Barcelona, NYC, Dubai, Istanbul and the Alps for our top performers • Social Events and regular team building and group events • Benefits (including multisport card, which allows access to hundreds of facilities) • Passionate, enthusiastic and fast-paced working environment • Exposure to business owners, leaders and senior professionals on a daily basis • Individual approach with your professional development in mind 18.000 € - 24.000 € gross / year Permanent Full-time Sales & Marketing Location/Czech Republic/Prague Language/English French Website Support with Swedish Mon, 16 Jan 2017 11:16:59 CET 57335 http://www.europelanguagejobs.com/jobs/customer-service/website-support-with-swedish-57335.html TELUS International Europe Bucharest Bucharest Romania Your responsibilities: • Offering best level customer support for Swedish native clients via phone, email and chat • Review and interpret customer information in a variety of systems and apply that information to resolving the customer’s inquiry. • Balance customer service considerations with the exercise of efficiency with respect to time and call control. • Dialogue with the member to identify and offer the best products and services to meet the member’s needs.Must have: • Proficiency in Swedish (written and verbal) and medium level of English • Proactive and outgoing personality • High level of customer service, soft skills • Problem solving and analytical skills • Orientation to embrace diversity on a daily basis with professionalism • Good knowledge of computer operations, good social media and phone devices usage Desirable: • Contact center experience • Availability to work full time, 10:00 - 19:00 • Ability to drive personalized coaching with a positive attitude • Enthusiastic and positive people to be able to remain positive during the client interaction and also be focused on sales if neededWe offer: Stable job – we offer permanent labor contracts Flexible schedule – we offer full time or part time jobs, rotating shifts 10:00 - 19:00, Monday to Sunday Multilingual exposure – we serve international clients daily – join us and improve your spoken and written language skills with native speakers Positive environment – we care about the well-being of our team members, invest in their development, encourage fun and team building initiatives Community projects – we run CSR (Corporate Social Responsibility) events all year long. Make the world better, together with us! Private medical insurance coverage – we work with one of the best suppliers, Regina Maria Medical Center where you will benefit from a Professional package Meal tickets shall be granted monthly Excellent relocation package including: • PLANE TICKET cost refundable (reimbursed at your first salary, in the amount of 150 euro net)! • FREE ACCOMODATION for the first month, support in finding an apartment and MONTHLY accommodation allowance (120 EUR net/ month starting from the second month) for the entire contract duration • Dedicated LIFE COACH plan for you to EVOLVE AND DEVELOP Other fun stuff: Special discounts provided by our partners in different industries (Banking, Telecom, Gym & Fitness) Free massages on site, fruits every week to boost your energy, free books rent and delivery to support your career growth Special discounts for our team members in AFI mall where our office is located Permanent Full-time Customer Service Location/Romania/Bucharest Language/English Reservations Revenue Account Manager - GDS Mon, 16 Jan 2017 11:08:28 CET 57334 http://www.europelanguagejobs.com/jobs/tourism/reservations-revenue-account-manager-gds-57334.html SiteMinder (not set) Galway Ireland Revenue Account Manager - GDS ? Be part of something! ? ? New entrant to the Galway market ? ? Join a dynamic, fast-paced team ? Fantastic opportunity to join a Dynamic tech startup who are seeking an Additional Services - GDS Analyst to assist with managing the relationships between SiteMinder and Hotels that are using the product “GDS (Global Distribution System) by SiteMinder. The role will be accountable for providing best practice support for hotels in a proactive fashion, Reviewing rate loading checking best practices have been applied to rate descriptions rooms descriptions. Working with hotels on GDS strategy and defining and implementing strategy. ? Why this Role? ? A brand new entrant to the Galway market, SiteMinder is a multi cultural tech pioneer undertaking massive growth. We are an energetic, fast-moving company that has managed to retain our start up heart and sense of humour whilst taking over our industry as the partners of choice for over 20,000 hoteliers worldwide. Backed by the same investors at Facebook, Netflix and Spotify, we’re an Australian software company with market leading products that support hotels to manage and maximise their online presence. We’ve been recognized as one of the inaugural top 20 Tech Pioneers of 2016 by the Australian Government and listed as one of Deloitte Technology’s Fast 50 for six years in a row. ? Headquartered in the historic Rocks area of Sydney, and with offices in Bangkok, London, Dallas and Cape Town, we recognized an affinity with the lifestyle and vibrancy offered by the local environment and so we’re excited about the opportunity to grow our operations here in the heart of Galway City. While you may not have heard of SiteMinder before now, you could soon find yourself working with an exciting brand that is well known and highly respected across the globe - and you will enjoy working with our clients and prospects because they love how our products make it so much easier for them to run their businesses. ?The opportunity... ? We are currently looking for passionate customer support specialists to join our growing team in a crucial part of our business. The insights you will gain from supporting and communicating with our customers will help us to improve our business and the experience for all our users. We always try to make things better and collaborate, working hard towards our goal: to deliver the best customer service in the industry. ? These are exciting times for SiteMinder with rapid expansion and lots of positive changes happening ahead, this is your opportunity to come join us and be a part of our success. No two days are ever the same in our busy Technical Support Team and you’ll have a wide range of responsibilities and activities in your new role: ? Provide high quality account management to SiteMinder’s GDS Hotels ? ? Assist additional services in rate checking, rate loading and best practices ? ? Provide a point of contact for technical account management for hotels ? ? Establish a Service Delivery partnership with various external stakeholders and partners to ensure ?healthy Service Delivery relationship and escalation coordination for Critical Incidents, Projects, ?Deployments and Major Releases ? ? Resolve complex GDS customer problems, escalations and complaints in an effective and timely manner ? ? Project Coordinate large VIP GDS deployments and training, set the customer expectation and resolve ?the customer's issue, delivering against the customer's expectations and agreed Onboarding KPI’s ? ? Be a GDS Subject Matter Expert. Have an in depth understanding of the technology, the service ?delivered, and the tools used in order to mentor to the Additional Services Analysts globally ? ? Arranging changes and projects showcases and knowledge for Service Delivery ? ? Respond to customer feature and functionality requests from various channels, including both ?internal/external customers and vendors ? ? Performing briefings to staff on GDS Services technical changes, projects and deployments ? ? Ensure that all issues are logged accurately on SiteMinder’s CRM system, and that all cases are closed. ?What you’ll bring: ? ? High level of customer service and IT technical knowledge ? ? Experience with Central Reservation System (Trust, Micros Fidelio or Synxis) in particular Sabre ?Hospitality ? ? Ability to provide technical account management to all GDS clients. ? ? Strong troubleshooting skills. Able to analyze problems, determine cause and reach a resolution ? ? Technical knowledge: GDS Systems/Operating Systems and web related products ? ? Ability to operate across several computer platforms (Mac and Wintel) and common browsers (Firefox ?and Chrome). ? ? Ability to diagnose and troubleshoot web browser and connectivity issues ? ? Ability to manage Third Party Stakeholders from a Service Delivery perspective ? ? Great capacity for customer interaction and conflict resolution ? ? Strong oral and written communication skills ? ? Self-starter with ability to multi-task and work under pressure ? ? Experience working within an SLA and KPI driven environment ? ? Thrive in a fast-paced, agile and dynamic environment ? We’re looking for people who: ? ? Think outside of the goldfish bowl; solving problems with creativity ? ? Are smart, and able to apply it with common sense. No one likes a super super smart solution, that ?doesn’t work in the real world. ? ? Are driven to succeed, and passionate about what they do in life. ? ? Approach everything that is thrown at them with gusto, energy, and dedication. ? ? Can smile and laugh whilst working under pressure, and juggling multiple things at once. ? ? Are helpful, encouraging and respectful to team members and everyone they interact with. ? ? Are an awesome communicator, who love regular open, transparent communication. ? ? Thrives in a fast-paced, sometimes crazy, agile and dynamic environment. ? ? Focused on surpassing individual and team KPI’s and SLA’s. ? ? Be able to impart GDS experience and be a Subject Matter Expert ? ? Have the ability to manage multiple tasks under pressure. ? We offer... ? ? Supportive and approachable leadership ? ? Great tools and the opportunity to help us make them even better ? Market leading products that solve real client problems ? ? Open and sociable working environment ? ? Competitive benefits package ? ? Generous employee referral scheme ? Accessible location close to Galway city centre ? Regular company and team social events A bit more about us... ? With a foundation of exceptional products, SiteMinder leads the market in hotel distribution technology, constantly challenging the status quo to provide innovative cloud-based solutions that allow hotels to connect more easily with their customers. With the support of approachable leadership and a welcoming sales team who know and love what they do, you can expect an open, collaborative and sociable working atmosphere where innovation and delivering an outstanding client experience are at the centre of our work. If you have a passion for sales and are keen to kickstart your career, we'd like to hear from you! ? To Apply: Experience with Central Reservation System (Trust, Micros Fidelio or Synxis) in particular Sabre ?Hospitality ??If you think you have the skills and passion we will give you the support and opportunity to grow your career. If you would like to be considered for the role, we would love to hear from you! ?? Experience with Central Reservation System (Trust, Micros Fidelio or Synxis) in particular Sabre ?Hospitality ? ? Ability to provide technical account management to all GDS clients. ? ? Strong troubleshooting skills. Able to analyze problems, determine cause and reach a resolution ? ? Technical knowledge: GDS Systems/Operating Systems and web related products ? Permanent Full-time Tourism Location/Ireland/Galway Language/English Customer Service Executive - Danish in Barcelona Mon, 16 Jan 2017 10:58:38 CET 57333 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-executive-danish-in-barcelona-57333.html Booking.com Barcelona Spain Does a dynamic, rapidly growing travel company sound like your dream employer? Are you interested in gaining experience in an international environment? Our Customer Service Executive role in Barcelona may be just the right fit for you. As a Booking.com Customer Service Executive, you work with the performance-minded Customer Service team as a liaison between customers and accommodations. This is a full-time position. The starting date for this role is in February, 2017. Why this role matters You’re the problem-solving, highly positive liaison between the guest and the accommodation partner. You’re the first point of contact for issues and the first opportunity to resolve them. High levels of customer service come naturally to you, so you can deliver excellent support everyday. What you’ll work on Swiftly and effectively modify reservations, handle special requests and resolve complaints via phone and email. Actively participate in various department projectsWhat you’ll learn Promotion of the Booking.com culture in all communication and actions. Collaboration with multiple departments to deliver the best possible outcomes. A Customer Service Executive is an effective communicator and problem solver who takes initiative. Among those qualities, we also look for: Takes responsibility and ownership of work Passionate about helping customers Fluent in both written and spoken English and Danish Available full time and flexible with work schedule Valid work permit for Spain (if applicable)What next? Career advancement, lucrative compensation, bonus potential, competitive benefits (known as the “Booking Deal”), awesome coworkers and endless coffee are just a few of the perks at our rapidly growing company. This position comes with: Gross salary of EUR 1,360€ based on full time working hours (14 payments scheme) Language bonus (12 payments) Guaranteed salary increase after the first 6 months and after a full year Quarterly Bonus Plan: 12% of your salary based on set targets Catered lunch Fully paid (3 to 5 weeks) training Work schedule 4 to 6 weeks in advance International working environment Convenient office location in Barcelona 24 holidays per year on full time basis To find out more about Booking.com and apply for this role, please visit workingatbooking.com and submit your online application with your English CV and cover letter. Looking forward to hearing from you! The hiring company Booking Customer Service Center (Spain) SL is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Spain. Booking Customer Service Center (Spain) SL is looking for a Customer Service executive- Danish . Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. Permanent Full-time Customer Service Location/Spain/ Language/English Danish Group Leader Mon, 16 Jan 2017 10:48:27 CET 57332 http://www.europelanguagejobs.com/jobs/education/group-leader-57332.html Aurinko Camp Punkaharju Finland The Aurinko Camp is an international language camp for kids 7 to 17 years old (since 2000) Our main headquarter is located in Saint-Petersburg, Russia. Main group of children comes from Russia, additionally from Europe and the USA. This fact makes us truly international. We orginize entertaining activities for kids during summer in Finland. Our group leaders are mainly Russian young adults and we want to complete our team with international group leaders! You can choose to work from 2 weeks up to 1-2 months in one of the most beautiful nordic countries -Finland! What are your main tasks: -Orginising incredible, interactive events for kids from 7 to 17 y.o -Taking care of group of kids -Communicating with children in English language (Finnish is a plus) -Posting photo and video materials about camp activities on our social media channels Experience is definitely a good thing but more importantly for us your personality! You: -Are proactive, initiative, responsible, open-minded and joyful -Enjoy working and communicate with kids -Have strong organization and team working skills - Event management is your forte -Love Finland and want to discover finnish traditions, culture and language -Have an experience working with children (preferably but not a must) -Have pedagogical education (preferably but not a must) -Speak fluently English (Finnish or Russian is a plus but not a must) -Can’t imagine your life without music, dances and communication with people and especially children What do we offer for our beloved group leader: -Working experience abroad -Unique friendly atmosphere and international team -Practise foreign languages -Exploring Finland, many different trips in Finland, beautiful finnish nature -An opportunity to discover Finnish culture from inside -Comfortable accommodation/ bathroom and toilet are in the room -Extremely tasty 5 -ime meal per day -Above all competitive salary and peachy bonuses If you feel like we really need each other, then we are already waiting for your CV! Temporary Intensive day - Indifferent Education Location/Finland/ Language/English Customer Service Executive - Croatian in Cambridge Mon, 16 Jan 2017 10:48:06 CET 57331 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-executive-croatian-in-cambridge-57331.html Booking.com Cambridge United Kingdom Life doesn’t come with scripts, so why should customer service? At Booking.com, we don’t need to repeat the same speech in order to deliver the outstanding customer service we are known for. We are real people, having real conversations. We go the extra mile to make sure travellers get their stay just right. 24/7. All year round. Our Customer Service Executives play a pivotal role in the success of Booking.com. As such, we’re not looking for just anybody. We’re looking for people who want to be part of a fast-paced environment, with the passion to provide the best service to guests. We’re looking for someone who can turn a frown upside-down, any time of the day, any day of the week. Any query, any complaint, our Customer Service Executives handle each call or email with patience and professionalism, creating an individual, positive experience for every traveller. The Customer Service teams work hard to ensure everyone gets the trip he or she deserves. That means committing to a rotating shift pattern of 8 hours per day scheduled between 6.45am and 10pm, totalling a 40 hour week. We’ll also ask you to work the occasional weekend shift and night shift. In return for your hard work and commitment, we offer a competitive salary & benefits package with overtime and a comfortable, modern working environment in Cambridge. We can offer permanent contracts or fixed term contracts of 9 or 12 months, whatever works best for you! B.responsible for… Liaison between guests and accommodations: modification of reservations, travel assistance, handling special requests and complaints Always assuring a high level of customer service Confident communication over the phone and via email Positive team participation in various projects within the departmentB.skilled. Our ideal Candidate will have excellent communication and problem-solving skills Takes responsibility and ownership Is passionate about helping guests; Fluent in both written and spoken English and Croatian Available full-time (40 hours per week) and flexible in work schedule In possession of a valid work-permit for the UKB.offered… Full time, 4 weeks paid training- no previous experience needed! Work schedule provided 4-6 weeks in advance International working environment Convenient and modern office location in Cambridge 25 holidays per year (on full-time basis) Free meal every day Quarterly Bonus Plan – up to 12% of your salary, based on set targets Premium pay for hours worked during evenings and weekends The hiring company Booking.com Customer Service Center (UK) Limited is one of Booking.com BV’s and/or BookingSuite BV’s support companies in United Kingdom. Booking.com Customer Service Center (UK) Limited is looking for a Customer Service Executive - Croatian. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. Permanent Full-time Customer Service Location/United Kingdom/ Language/English Croatian Customer Service Executive - French in Cambridge Mon, 16 Jan 2017 10:43:44 CET 57330 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-executive-french-in-cambridge-57330.html Booking.com Cambridge United Kingdom Life doesn’t come with scripts, so why should customer service? At Booking.com, we don’t need to repeat the same speech in order to deliver the outstanding customer service we are known for. We are real people, having real conversations. We go the extra mile to make sure travellers get their stay just right. 24/7. All year round. Our Customer Service Executives play a pivotal role in the success of Booking.com. As such, we’re not looking for just anybody. We’re looking for people who want to be part of a fast-paced environment, with the passion to provide the best service to guests. We’re looking for someone who can turn a frown upside-down, any time of the day, any day of the week. Any query, any complaint, our Customer Service Executives handle each call or email with patience and professionalism, creating an individual, positive experience for every traveller. The Customer Service teams work hard to ensure everyone gets the trip he or she deserves. That means committing to a rotating shift pattern of 8 hours per day scheduled between 7am-10pm, totalling a 40 hour week. We’ll also ask you to work the occasional weekend shift and night shift. In return for your hard work and commitment, we offer a competitive salary & benefits package with overtime and a comfortable, modern working environment in Cambridge. We can offer permanent contracts or fixed term contracts of 9 or 12 months, whatever works best for you! B.responsible for… Liaison between guests and accommodations: modification of reservations, travel assistance, handling special requests and complaints Always assuring a high level of customer service Confident communication over the phone and via email Positive team participation in various projects within the departmentB.skilled. Our ideal Candidate will have excellent communication and problem-solving skills Takes responsibility and ownership Is passionate about helping guests; Fluent in both written and spoken English and French Available full-time (40 hours per week) and flexible in work schedule In possession of a valid work-permit for the UKB.offered… Full time, 4 weeks paid training- no previous experience needed! Work schedule provided 4-6 weeks in advance International working environment Convenient and modern office location in Cambridge 25 holidays per year (on full-time basis) Free meal every day Quarterly Bonus Plan – up to 12% of your salary, based on set targets Premium pay for hours worked during evenings and weekends The hiring company Booking.com Customer Service Center (UK) Limited is one of Booking.com BV’s and/or BookingSuite BV’s support companies in United Kingdom. Booking.com Customer Service Center (UK) Limited is looking for a Customer Service Executive - French. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. Permanent Full-time Customer Service Location/United Kingdom/ Language/English French Danish Customer Support Agent Mon, 16 Jan 2017 10:35:24 CET 57329 http://www.europelanguagejobs.com/jobs/customer-service/danish-customer-support-agent-57329.html Aspire Global Sliema Northern Region Malta Aspire Global is a leading international online gaming company and are looking for a dynamic and motivated Danish Customer Support Agent. Main Responsibilities Delivering a high level of service ensuring player satisfaction and handling of all general enquiries Create added value by identifying and maximizing sales opportunities Natural communicator through Email, Online Chats & Telephone What will you be doing day to day? Making all our players happy in a fast paced environment Strong communicator as well as instinctive solution provider Taking on board feedback, learning and constantly enhancing your already incredible skills Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players Working independently and being trusted to make decisions to improve player satisfaction and team results Be an amazing team player every day Just simply be unstoppable!What are your skills? You are awesome in Danish, both written and spoken (and pretty good in English too) You have experience and a passion in dealing with customers You thrive at multi-tasking Master new skills quickly A super positive attitude Expert coffee maker (tea making is also considered an asset) :)What will Aspire Global give to you? Cool offices based in the most popular location on the island – central Sliema Amazing colleagues- we are 1 big happy family from top to bottom! Breakfast twice a week along with fruit & biscuits daily Monthly happy hour! Time to have a beer and a bite to eat with your colleagues 3 weeks in-depth initial training so you can hit the ground running with confidence Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area Private health insurance An opportunity to grow professionally within one of the biggest iGaming companies in the world To negotiate Permanent Full-time Customer Service Location/Malta/Northern Region Language/English Danish Norwegian Customer Support Agent Mon, 16 Jan 2017 10:32:26 CET 57328 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-customer-support-agent-57328.html Aspire Global Sliema Northern Region Malta Aspire Global is a leading international online gaming company and are looking for a dynamic and motivated Norwegian Customer Support Agent. Main Responsibilities Delivering a high level of service ensuring player satisfaction and handling of all general enquiries Create added value by identifying and maximizing sales opportunities Natural communicator through Email, Online Chats & Telephone What will you be doing day to day? Making all our players happy in a fast paced environment Strong communicator as well as instinctive solution provider Taking on board feedback, learning and constantly enhancing your already incredible skills Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players Working independently and being trusted to make decisions to improve player satisfaction and team results Be an amazing team player every day Just simply be unstoppable!What are your skills? You are awesome in Norwegian, both written and spoken (and pretty good in English too) You have experience and a passion in dealing with customers You thrive at multi-tasking Master new skills quickly A super positive attitude Expert coffee maker (tea making is also considered an asset) :)What will Aspire Global give to you? Cool offices based in the most popular location on the island – central Sliema Amazing colleagues- we are 1 big happy family from top to bottom! Breakfast twice a week along with fruit & biscuits daily Monthly happy hour! Time to have a beer and a bite to eat with your colleagues 3 weeks in-depth initial training so you can hit the ground running with confidence Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area Private health insurance An opportunity to grow professionally within one of the biggest iGaming companies in the world To negotiate Permanent Full-time Customer Service Location/Malta/Northern Region Language/English Norwegian Customer Service Executive - French in Amsterdam Mon, 16 Jan 2017 10:31:17 CET 57327 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-executive-french-in-amsterdam-57327.html Booking.com Amsterdam Netherlands We are looking for French speaking Customer Service Executives (CSE) to join our dynamic, pleasant and international work environment in Amsterdam. As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries.This is a FULL-TIME (40 h/week) position in scheduled shifts. Our next starting date is in: February, 2017. B.responsible Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail; Delivering high level of customer service; Actively participate in various projects within the department; Promote the Booking.com culture within your colleagues.B.skilled Has excellent communication and problem solving skills; Takes responsibility and ownership; Is passionate about helping customers; Is fluent in both written and spoken English and French; Is available Full-time (40h/week) and flexible in work schedule; Is in possession of a valid work-permit for The Netherlands.B.offered We are a performance-based company that offers career advancement and lucrative compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits. A gross salary of EUR 2079€ (1925€ base plus 8% holiday money),- based on 40 hours A guaranteed 5% salary increase after the first 6 months, and another 5% increase after a full year; Full-time (5 weeks) paid training; Work schedule 4-6 weeks in advance; International working environment; Convenient office location in the center of Amsterdam; 26 holidays per year on full time basis; Quarterly Bonus Plan 12% of your salary, based on set targets; 20% Premium pay for hours worked after 7pm; 60% Premium pay for hours worked before 7pm on the Weekend; 80% Premium pay for hours worked after 7pm on the Weekend; Travel allowance; Catered lunch. *LT-EN* The hiring company Booking.com Customer Service Center (Netherlands) B.V. is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Netherlands. Booking.com Customer Service Center (Netherlands) B.V. is looking for a Customer Service Executive - French. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. Permanent Full-time Customer Service Location/Netherlands/ Language/English French Customer Service Agent with French Mon, 16 Jan 2017 10:30:16 CET 57326 http://www.europelanguagejobs.com/jobs/agent/customer-service-agent-with-french-57326.html Grafton Recruitment Bydgoszcz Kujawsko-Pomorskie Poland Do you have a passion for foreign languages? Would you like to use French on a daily basis at work? Would you like to have a stable job with a full time contract, get promotions, certificates and work in the multinational company? Feel welcome to apply to us! Our Client is a global leader that provides the business solutions and is looking for people like you! You will have a possibility to work with foreign languages on a daily basis in one of innovative Business Centres in Poland! What will be You responsibilities? - Phone and e-mail support for the foreign languages speaking users - Supporting the Clients in diagnosis and problems solving of technical issues, troubleshooting in French - Providing solutions and ideas - High quality customer assistance- Proficient knowledge of French language - Communicative English (spoken and written, min. B1+/B2) - The experience on IT position, IT services, hardware, etc.- is a must ( or previous experience in 1st linesupport ), - Very good communication skills, patience, empathy - Team spirit! - Ability to work in a multicultural environment - Ambition and positive attitude :) - Ability to incorporate immediately!- Full time job contract with atrractive salary conditions - Work within well-established international company with multicultural environment - Extensive social package: Multisport card/Benefit; - Life insurrance; private medical care; etc. - Access to professional trainings, certificates - Work on interesting global projects - Nice career path - Possibility of relocation package Permanent Full-time Agent Location/Poland/Kujawsko-Pomorskie Language/English French Customer Service Executive - Dutch in Berlin Mon, 16 Jan 2017 10:22:22 CET 57325 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-executive-dutch-in-berlin-57325.html Booking.com Berlin Germany As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries. This is a full-time (40 h/week) position in scheduled shifts. Our next starting date is February 2017. Main Responsibilities Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail; Delivering high level of customer service; Actively participate in various projects within the department; Promote the Booking.com culture within your colleagues.Our ideal candidate: Has excellent communication and problem solving skills; Takes responsibility and ownership; Is passionate about helping customers; Fluent in both written and spoken English and Dutch; Available Full-time (40 h/week) and flexible in work schedule; In possession of a valid work-permit for Germany.What Booking.com will offer You: A gross salary of EUR 1785,- based on 40 hours per week; International working environment; Convenient office location in the center of Berlin; 25 holidays per year on full time bases; Quarterly Bonus Plan 12% of your salary, based on set targets; 25% Premium pay for hours worked after 8 pm; 60% Premium pay for hours worked on the Weekend; Free meals. Interested? Please upload your CV in English. The hiring company Bcom Customer Service Center Germany GmbH is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Germany. Bcom Customer Service Center Germany GmbH is looking for a Customer Service Executive - Dutch. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. Permanent Full-time Customer Service Location/Germany/ Language/English Dutch Kundenservice-Mitarbeiter - Deutsch (Vollzeit) Mon, 16 Jan 2017 10:16:06 CET 57324 http://www.europelanguagejobs.com/jobs/customer-service/kundenservice-mitarbeiter-deutsch-vollzeit-57324.html Booking.com London United Kingdom Als Customer Service Executive bist du unsere Schnittstelle zwischen den Kunden und Unterkünften und kümmerst dich um die verschiedensten Anfragen. Für diese Stelle suchen wir Mitarbeiter in Vollzeit (40h/Woche) in Schichten. Zu deinen Aufgaben zählen: Du bist unser Ansprechpartner für Kunden und Unterkünfte: Buchungsänderungen, besondere Anfragen und Beanstandungen per Telefon und E-Mail Du bietest unseren Kunden und Partnern den bestmöglichen Kundenservice Du beteiligst dich aktiv an verschiedenen Projekten innerhalb der Abteilung Du pflegst die Booking.com-Kultur unter deinen KollegenVorraussetzungen für unseren idealen Kandidaten: Kommunikation und Problemlösung gehören zu deinen Stärken Du übernimmst Aufgaben und Verantwortung Das Wohl unserer Kunden liegt dir am Herzen Deutsch und Englisch beherrschst du fließend in Wort und Schrift Du kannst Vollzeit (40h/Woche) arbeiten und bist zeitlich flexibel Du hast eine gültige Arbeitserlaubnis für England.Unser Angebot von Booking.com: Internationales Arbeitsumfeld Gute Bürolage im Zentrum von London 25 Urlaubstage pro Jahr auf Vollzeitbasis Vierteljährlicher Bonus in Höhe von 12% deines Gehalts, basierend auf festgesetzten Zielen 20% Premium-Vergütung für Arbeitsstunden nach 19:00 Uhr 60% Premium-Vergütung für Arbeitsstunden am Wochenende 80% Premium-Vergütung für Arbeitsstunden nach 20:00 Uhr Kostenlose Mahlzeiten Haben wir dein Interesse geweckt? Dann lade deinen Lebenslauf in englischer Sprache hoch. The hiring company Booking.com Customer Service Center (UK) Limited is one of Booking.com BV’s and/or BookingSuite BV’s support companies in United Kingdom. Booking.com Customer Service Center (UK) Limited is looking for a Kundenservice-Mitarbeiter – Deutsch (Vollzeit). Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. Permanent Full-time Customer Service Location/United Kingdom/ Language/English German German Sports Customer Service Advisor Mon, 16 Jan 2017 10:10:42 CET 57323 http://www.europelanguagejobs.com/jobs/customer-service/german-sports-customer-service-advisor-57323.html SELLBYTEL Group Barcelona Barcelona Spain The SELLBYTEL Group is proud to collaborate with Amer Sports by providing consumer support for some of their top brands: Arc'teryx, Atomic, Salomon and Wilson. Amer Sports believes in creating trends in the sporting world not following them. By joining our team you will have the opportunity to learn about some of the newest and most innovative sports equipment on the market. As new technologies are developed and before new products hit the market you will be able to learn from and speak with product developers in order to gain an in-depth knowledge about the products and the constantly evolving market. Of course, the most important part of our job is supporting our consumers as they are the core of each of our brands. Our representatives speak with sports enthusiasts from around the globe daily. We get to share their achievements, hear about their stories, and help them through their toughest times. From assisting with online orders to celebrating their first hole-in-one, whether we are solving a problem for a consumer or helping them pick out the perfect gear for their next challenge, we are here for our consumers when they need us most. We are a young, international team interested in candidates with a passion for sports and who have the ability to be part of a team. We welcome problem solvers and active listeners. All candidates must possess a professional customer service mindset meaning that they know how to put consumers first. We also ask for applicants who are flexible, open minded, and have a positive attitude. Over the years our service desk has grown quite a bit from 8 representatives to over 50. We have expanded our services to new markets and added new brands. Now we are looking for those individuals who will help us excel further and to grow into the future. If you feel like you possess the qualities and skills we are looking for we would love to hear from you. Responsibilities Contact Management: - Answering product questions and providing consumers with requested information. -Assisting consumers throughout the ordering process, to file warranty claims, and with after sales services. - Handling incoming consumer contacts (via telephone, e-mail, chat, or social media) by creating and logging tickets in our system. - Following up with consumers about their open tickets by email or phone in a timely manner. -Listening to consumers and collecting feedback about their experience with products or support. -Updating tickets in accordance with proper logging procedures to ensure that the most-up-to date information is available to teammates. -Ensure the correct representation of the client's corporate and brand images in all interactions. Remember that you will be representing our brands and be the face of their consumer support. Knowledge Management: -Attend all trainings to gain expert knowledge and understanding of all products and procedures relevant to the service. -Provide proactive feedback to team leaders regarding new solutions, potential escalations or service issues in order to proactively find solutions in cooperation with the company if not within SELLBYTEL guidelines. -Improve knowledge database by assisting in the documentation of product FAQ and updating evolving procedures. Requirements -German native speaker -Fluent English -Knowledge of Microsoft Office Soft Skills: -Self-motivated -Flexible -Active listening skills -Ability to work in a team environment and independently -Outgoing and open mindedWe offer -Full-time and Indefinite Contract -Salary: 16500euros gross/year + up to 3600euros gross/year in bonus -Internal Development Program 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English German Purchasing Specialist with Eng+Polish+ Spanish/Italian/Dutch Mon, 16 Jan 2017 10:07:23 CET 57322 http://www.europelanguagejobs.com/jobs/Outsourcing/purchasing-specialist-with-engpolish-spanishitaliandutch-57322.html GEP Prague Prague Czech Republic Job Description: • Review purchase requisitions and identify sources of supply • Identify and resolve Purchase Order / Purchase Requisition processing issues • Select contract / supplier to fill requisitions in accordance with approved purchasing strategies • Determine if requested items are available in catalogue and implement predefined action • Work with buyers / client group and suppliers to resolve delivery issues and process claims • Research and resolve invoice discrepancies & account disbursements • Maintain the Vendor Master Records/Updates/New Vendor Setup • Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues • Maintain professional interactions with outside suppliers as well as a strong partnership with client users • Advise customer of modifications from original requests Requirements: • Team player, high motivation, positive, can-do attitude, flexibility • Highly effective communication skills with stakeholders & suppliers • Fluency in English + Polish + Italian or Spanish or Dutch • Good presentation skills • Knowledge of SAP (MM and SD module) - end user functionality is a plus • Knowledge of purchase to pay processes is a plusGEP is seeking motivated and enthusiastic person who is interested in working in a dynamic and professionally challenging environment. At GEP we are planning and executing sourcing projects for global, leading, business clients. We offer the opportunity for you to be a member of an international team and part of a globally operating and flourishing company where you can grow professionally and use your foreign language skills on a daily basis. Why joining us? • GEP benefits: Above standard starting salary, Language courses, Extra vacation days, Lunch vouchers, Sick days, Contribution to Pension or Life insurance, Multi-sport cards and Home office. • GEP cares about people: We provide trainings, mentoring programs and career development plans to invest on our people. • GEP is fun: A fully renewed and modern office in the center of Prague, open, friendly and multicultural atmosphere with different nationalities. • GEP is growing: Our turnover is increasing by double digits for couple of years by adding new customers and providing new services. In case of interest, please send your CV and motivation letter to recruiting.prague@gep.com Less than 18.000 € gross / year Discontinuous Full-time Outsourcing Location/Czech Republic/Prague Language/Spanish Italian Polish Dutch English or Spanish Native Speakers Need Mon, 16 Jan 2017 10:05:45 CET 57321 http://www.europelanguagejobs.com/jobs/customer-service/english-or-spanish-native-speakers-need-57321.html Formula Investment House Athens Attica Greece Formula Investment House Ltd.- a branch office of a leading online global company is looking for Customer Support Agents Responsibilities: * Initial contact with potential customers of the company. * Handling prospective clients' queries and requests via phone and e-mail *English or Spanish – mother tongue - a must! * English – moderate * Valid work permit fro Greece * Prior experience is not necessary, as full in house training is provided. * Basic Salary + attractive bonuses** * Excellent work environment To negotiate Permanent Full-time Customer Service Location/Greece/Attica Language/Spanish English Purchasing Specialist with English + Italian + Spanish Mon, 16 Jan 2017 09:57:09 CET 57320 http://www.europelanguagejobs.com/jobs/Outsourcing/purchasing-specialist-with-english-italian-spanish-57320.html GEP Prague Czech Republic Job Description: • Review purchase requisitions and identify sources of supply • Identify and resolve Purchase Order / Purchase Requisition processing issues • Select contract / supplier to fill requisitions in accordance with approved purchasing strategies • Determine if requested items are available in catalogue and implement predefined action • Work with buyers / client group and suppliers to resolve delivery issues and process claims • Research and resolve invoice discrepancies & account disbursements • Maintain the Vendor Master Records/Updates/New Vendor Setup • Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues • Maintain professional interactions with outside suppliers as well as a strong partnership with client users • Advise customer of modifications from original requests Requirements: • Team player, high motivation, positive, can-do attitude, flexibility • Highly effective communication skills with stakeholders & suppliers • Fluency in English + Italian/Spanish • Good presentation skills • Knowledge of SAP (MM and SD module) - end user functionality is a plus • Knowledge of purchase to pay processes is a plusGEP is seeking motivated and enthusiastic person who is interested in working in a dynamic and professionally challenging environment. At GEP we are planning and executing sourcing projects for global, leading, business clients. We offer the opportunity for you to be a member of an international team and part of a globally operating and flourishing company where you can grow professionally and use your foreign language skills on a daily basis. Why joining us? • GEP benefits: Above standard starting salary, Language courses, Extra vacation days, Lunch vouchers, Sick days, Contribution to Pension or Life insurance, Multi-sport cards and Home office. • GEP cares about people: We provide trainings, mentoring programs and career development plans to invest on our people. • GEP is fun: A fully renewed and modern office in the center of Prague, open, friendly and multicultural atmosphere with different nationalities. • GEP is growing: Our turnover is increasing by double digits for couple of years by adding new customers and providing new services. In case of interest, please send your CV and motivation letter to recruiting.prague@gep.com Discontinuous Full-time Outsourcing Location/Czech Republic/ Language/English Italian Customer Service Executive - German in Lille Mon, 16 Jan 2017 09:54:09 CET 57319 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-executive-german-in-lille-57319.html Booking.com Lille France We are looking for German speaking Customer Service Executives (CSE) to join our dynamic, pleasant and international work environment in Lille, France. As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries.This is a full-time (35 h/week) position in scheduled shifts. B.responsible You will liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mails; Deliver a high level of customer service; Actively participate in various projects within the department; Promote the Booking.com culture along with your colleagues.B.skilled Our ideal Candidate will have excellent communication and problem solving skills; Takes responsibility and ownership; Is passionate about helping customers; Fluent in both written and spoken English and German; Flexible in work schedule; In possession of a valid work-permit for France.B.offered A gross salary of EUR 1750€,- based on 35 hours; A guaranteed salary increase after 6 months of service, and another increase after a full year; Full-time (2-5 weeks) paid training; Work schedule 4-6 weeks in advance; International working environment; Convenient office location in Lille Metropole (Tourcoing) Quarterly Bonus Plan 12% of your salary, based on set targets; Travel allowance; Lunch Voucher Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets. Booking.com Customer Service Center (France) SAS, one of the support companies in France, is looking for a Customer Service Executive – German. The hiring company Booking.com Customer Service Center (France) SAS is one of Booking.com BV’s and/or BookingSuite BV’s support companies in France. Booking.com Customer Service Center (France) SAS is looking for a Customer Service Executive - German. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. Permanent Full-time Customer Service Location/France/ Language/English German HR Assistant with Czech or Slovak Mon, 16 Jan 2017 09:52:59 CET 57318 http://www.europelanguagejobs.com/jobs/agent/hr-assistant-with-czech-or-slovak-57318.html Goldman Recruitment Lodz Lodzkie Poland Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents. For our Client, a rapidly developing global company, we are currently looking for experienced Candidates who want to join an international business to hold a position of: HR Assistant with Czech or Slovak Location: Lodz Salary: attractive Responsibilities: -ensuring quality HR process is delivered in timely manner, -Provide a range of administrative support (e.g., travel scheduling, file organization, expense report submission) to effectively provide leverage to consultants -enters into computer system documents as required by HR Department, -preparing and updating documentation/presentation regarding internal standards, support internal customers in HR related activities.-good command of English, -good command of Czech or Slovak, -any experience in corporate environment will be an asset, -fluency in Microsoft office package, -great communication, oral, written,listening and interpersonal skills, -strong initiative, "to do" atitude.- work in reputable company based on contract of employment, - attractive salary based on your professional experience and skills, - professional development in a dynamic and growing business, - challenging job in a professional and multinational environment, - opportunity to gain skills, knowledge and experience, together with highly marketable specialists, - attractive social benefit package such as private medical care, life insurance, MultiSport card, etc. To negotiate Permanent Full-time Agent Location/Poland/Lodzkie Language/English Czech Slovak Travel Agent with German or French Mon, 16 Jan 2017 09:51:09 CET 57317 http://www.europelanguagejobs.com/jobs/agent/travel-agent-with-german-or-french-57317.html Goldman Recruitment Lodz Lodzkie Poland Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents. For our Client, a rapidly developing global company, we are currently looking for experienced Candidates who want to join an international business to hold a position of: Travel Agent with German or French Location: Lodz Salary: attractive Responsibilities: -support customers in the travel sector, -advise on booking flights, organizing travels, answering questions about travel destinations and exotic cultures, -answer calls and emails from customers in French language, -caring about relationship with French-speaking partners.-very good knowledge of German or French (B2 or higher), -good knowledge of English , -experience in Customer Service/ Travel Industry as an asset, -very good interpersonal skills.- work in reputable company based on contract of employment, - attractive salary based on your professional experience and skills, - professional development in a dynamic and growing business, - challenging job in a professional and multinational environment, - opportunity to gain skills, knowledge and experience, together with highly marketable specialists, - attractive social benefit package such as private medical care, life insurance, MultiSport card, etc. To negotiate Permanent Full-time Agent Location/Poland/Lodzkie Language/English French German English Supervisor for Call Center - Lisbon Mon, 16 Jan 2017 09:48:56 CET 57316 http://www.europelanguagejobs.com/jobs/team-leader-manager/english-supervisor-for-call-center-lisbon-57316.html Pleasant Search Lisbon Lisbon Portugal As a supervisor you will lead a team of 15 Sales Customer Service Representatives, you will be responsible for the team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/hers team, training and manage them on a day-to-day basis. Main Responsibilities: • Ensuring the team’s development, monitoring and evaluation; • Motivating the team; • Managing the team daily, according to internal policies; • Ensuring the accomplishment of the Key Performance Indicators; • Developing action plans for continuous improvement.• Native or near native English speakers (mandatory); • Experience in managing teams (preferable); • Previous experience as Customer Service or in a Contact Center (preferable); • Microsoft Office knowledge; • Dynamic personality; • Leadership skills; • Ability to make decisions under high levels of stress.• Excellent work opportunity in a dynamic leading multinational company; • Possibility of cooperation with leaders in various industries; • Stable work and career progression; • Investment in training and personal development; • Health Insurance; • Young, dynamic and multicultural environment; • Possibility to live in one of the clients' apartments;* • Initial flight expenses refund;* • Annually complementary return flight to your home country (within Europe);* • Free Portuguese language courses, sport activities and organized events. *This will apply only to foreign applicants. Apply now! To negotiate Permanent Full-time Team Leader / Manager Location/Portugal/Lisbon Language/English Travel Agent with Czech or Slovak Mon, 16 Jan 2017 09:48:47 CET 57315 http://www.europelanguagejobs.com/jobs/agent/travel-agent-with-czech-or-slovak-57315.html Goldman Recruitment Lodz Lodzkie Poland Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents. For our Client, a rapidly developing global company, we are currently looking for experienced Candidates who want to join an international business to hold a position of: Travel Agent with Czech or Slovak Location: Lodz Salary: attractive Responsibilities: -support customers in the travel sector, -advise on booking flights, organizing travels, answering questions about travel destinations and exotic cultures, -answer calls and emails from customers in French language, -caring about relationship with French-speaking partners.-very good knowledge of Czech or Slovak (B2 or higher), -good knowledge of English , -experience in Customer Service/ Travel Industry as an asset, -very good interpersonal skills.- work in reputable company based on contract of employment, - attractive salary based on your professional experience and skills, - professional development in a dynamic and growing business, - challenging job in a professional and multinational environment, - opportunity to gain skills, knowledge and experience, together with highly marketable specialists, - attractive social benefit package such as private medical care, life insurance, MultiSport card, etc. To negotiate Permanent Full-time Agent Location/Poland/Lodzkie Language/English Czech Slovak Customer Service Executive - Arabic in Lille Mon, 16 Jan 2017 09:48:27 CET 57314 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-executive-arabic-in-lille-57314.html Booking.com Lille France Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets. Booking.com Customer Service Center (France) SAS, one of the support companies in France, is looking for Arabic speaking Customer Service Executives (CSE) to join our dynamic, pleasant and international work environment in Lille Metropole. As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries.This is a full-time (35 h/week) position in scheduled shifts. B.responsible Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail; Delivering high level of customer service; Actively participate in various projects within the department; Promote the Booking.com culture within your colleagues.B.skilled Has excellent communication and problem solving skills; Takes responsibility and ownership; Is passionate about helping customers; Is fluent in both written and spoken English and Arabic; Is available Full-time (35h/week) and flexible in work schedule; Is in possession of a valid work-permit for France.B.offered We are a performance-based company that offers career advancement and lucrative compensation, including bonus and stock potential. We also offer what is called the “Booking Deal” with competitive benefits. A gross salary of EUR 1750€,- based on 35 hours; A guaranteed 5% salary increase after the first 6 months, and another 5% increase after a full year; Full-time (2-5 weeks) paid training; Work schedule 4-6 weeks in advance; International working environment; Convenient office location in Lille Metropole (Tourcoing) Quarterly Bonus Plan 12% of your salary, based on set targets; Travel allowance; Lunch Voucher. *LT-EN* The hiring company Booking.com Customer Service Center (France) SAS is one of Booking.com BV’s and/or BookingSuite BV’s support companies in France. Booking.com Customer Service Center (France) SAS is looking for a Customer Service Executive - Arabic. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. Permanent Full-time Customer Service Location/France/ Language/English Arabic Supervisor - French - Lisbon Mon, 16 Jan 2017 09:46:41 CET 57313 http://www.europelanguagejobs.com/jobs/team-leader-manager/supervisor-french-lisbon-57313.html Pleasant Search Lisbon Lisbon Portugal As a supervisor you will lead a group of approximately 15 Customer Service Representatives, you will organize their workload and monitor the team performance. You will be responsible for this team’s success and continuous improvement assuring the accomplishment of the internal objectives. You will motivate, train and manage them on a day-to-day basis. Main Responsibilities: • Ensuring the team’s development, monitoring and evaluation; • Motivating the team; • Managing the team daily, according to internal policies; • Ensuring the accomplishment of the Key Performance Indicators; • Developing action plans for continuous improvement. • Native or near native French speakers (mandatory); • Good skills of English, minimum B2 level (mandatory); • Experience in managing teams (preferable); • Previous experience as Customer Service or in a Contact Center (preferable); • Microsoft Office knowledge; • Dynamic personality; • Leadership skills; • Ability to make decisions under high levels of stress.• Excellent work opportunity in a dynamic leading multinational company; • Possibility of cooperation with leaders in various industries; • Stable work and career progression; • Investment in training and personal development; • Health Insurance; • Young, dynamic and multicultural environment; • Possibility to live in one of our clients apartments;* • Initial flight expenses refund;* • Annually complementary return flight to your home country (within Europe);* • Free Portuguese language courses, sport activities and organized events. *This will apply only to foreign applicants. To negotiate Permanent Full-time Team Leader / Manager Location/Portugal/Lisbon Language/English French Customer Service Executive - Portuguese in Lille Mon, 16 Jan 2017 09:45:05 CET 57312 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-executive-portuguese-in-lille-57312.html Booking.com Lille France Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets. Booking.com Customer Service Center (France) SAS, one of the support companies in France, is looking for Portuguese speaking Customer Service Executives (CSE) to join our dynamic, pleasant and international work environment in Lille Metropole. As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries.This is a full-time (35 h/week) position in scheduled shifts. B.responsible Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail; Delivering high level of customer service; Actively participate in various projects within the department; Promote the Booking.com culture within your colleagues.B.skilled Has excellent communication and problem solving skills; Takes responsibility and ownership; Is passionate about helping customers; Is fluent in both written and spoken English and Portuguese; Is available Full-time (35h/week) and flexible in work schedule; Is in possession of a valid work-permit for France.B.offered We are a performance-based company that offers career advancement and lucrative compensation, including bonus and stock potential. We also offer what is called the “Booking Deal” with competitive benefits. A gross salary of EUR 1750€,- based on 35 hours; Full-time (2-5 weeks) paid training; Work schedule 4-6 weeks in advance; International working environment; Convenient office location in Lille Metropole (Tourcoing) Quarterly Bonus Plan 12% of your salary, based on set targets; Travel allowance; Lunch Vouchers *LT-EN* The hiring company Booking.com Customer Service Center (France) SAS is one of Booking.com BV’s and/or BookingSuite BV’s support companies in France. Booking.com Customer Service Center (France) SAS is looking for a Customer Service Executive - Portuguese. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. Permanent Full-time Customer Service Location/France/ Language/English Portuguese Supervisor - German (M/F) - Lisbon Mon, 16 Jan 2017 09:44:44 CET 57311 http://www.europelanguagejobs.com/jobs/team-leader-manager/supervisor-german-mf-lisbon-57311.html Pleasant Search Lisbon Lisbon Portugal As a supervisor you will lead a group of approximately 15 Customer Service Representatives, you will organize their workload and monitor the team performance. You will be responsible for this team’s success and continuous improvement assuring the accomplishment of the internal objectives. You will motivate, train and manage them on a day-to-day basis. Main Responsibilities: • Ensuring the team’s development, monitoring and evaluation; • Motivating the team; • Managing the team daily, according to internal policies; • Ensuring the accomplishment of the Key Performance Indicators; • Developing action plans for continuous improvement.• Native or near native Dutch speakers (mandatory); • Good skills of English, minimum B2 level (mandatory); • Experience in managing teams (preferable); • Previous experience as Customer Service or in a Contact Center (preferable); • Microsoft Office knowledge; • Dynamic personality; • Leadership skills; • Ability to make decisions under high levels of stress. • Excellent work opportunity in a dynamic leading multinational company; • Possibility of cooperation with leaders in various industries; • Stable work and career progression; • Investment in training and personal development; • Health Insurance; • Young, dynamic and multicultural environment; • Possibility to live in one of our clients apartments;* • Initial flight expenses refund;* • Annually complementary return flight to your home country (within Europe);* • Free Portuguese language courses, sport activities and organized events. *This will apply only to foreign applicants. To negotiate Permanent Full-time Team Leader / Manager Location/Portugal/Lisbon Language/English German German or French speakers wanted! Mon, 16 Jan 2017 09:44:39 CET 57310 http://www.europelanguagejobs.com/jobs/agent/german-or-french-speakers-wanted-57310.html Goldman Recruitment Lodz Lodzkie Poland Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents. For our Client, a rapidly developing global company, we are looking for young people with a strong excel skills willng to start career in international environment. Responsibilities: -verifications and analysis of documents according internal procedures, -preparing of reports related to personnel matters for the company's management, -collaborate effectively with other departments, -enter into computer system documentation as required by various departments, -managing of outgoing and ingoing company’s documentation.-very good command of English and French or German is a must, -any experience in corporate environment will be an asset, -fluency in Microsoft office package, -great communication, oral, written,listening and interpersonal skills, -strong initiative, "to do" atitude.- work in reputable company based on contract of employment, - attractive salary based on your professional experience and skills, - professional development in a dynamic and growing business, - challenging job in a professional and multinational environment, - opportunity to gain skills, knowledge and experience, together with highly marketable specialists, - attractive social benefit package such as private medical care, life insurance, MultiSport card, etc. To negotiate Permanent Full-time Agent Location/Poland/Lodzkie Language/English French German Dutch Customer Support (M/F) - Lisbon Mon, 16 Jan 2017 09:42:40 CET 57309 http://www.europelanguagejobs.com/jobs/team-leader-manager/dutch-customer-support-mf-lisbon-57309.html Pleasant Search Lisbon Lisbon Portugal - Ensure an adequate response time while delivering high quality service to all customers via email and phone; - Maintain excellent quality and efficiency in order to achieve our team targets; - Support customers before, while and after purchase; - Assist with concerns regarding products, payment transactions and shipping; - Assist with concerns regarding a broad range of customer accounts issues. - Fluent written and verbal communication skills in Dutch; - Moderate English skills (B2 level); - Good computer and Internet skills; - Demonstrates sympathy and empathy; - Excellent communication skills, interpersonal skills and team spirit; - Flexibility and resilience; - Fast learning capacity; - Experience in telephone customer service / call center environment (preferred). - Excellent work opportunity in a leading multinational company; - International career in a multicultural environment; - Possibility of cooperation with leaders in various industries; - Stable work and career progression; - Long-term development opportunities; - Fixed-term, renewable contract with the possibility of permanent employment; - Private health insurance after 6 months of employment; - Possibility to live in one of our apartments; - Initial flight expenses refund;* - Annually complementary return flight to your home country (within Europe);* - Free Portuguese language courses, sport activities and organized events. To negotiate Permanent Full-time Team Leader / Manager Location/Portugal/Lisbon Language/English Dutch Czech or Slovak speakers wanted! Mon, 16 Jan 2017 09:42:16 CET 57308 http://www.europelanguagejobs.com/jobs/agent/czech-or-slovak-speakers-wanted-57308.html Goldman Recruitment Lodz Lodzkie Poland Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents. For our Client, a rapidly developing global company, we are looking for young people with a strong excel skills willng to start career in international environment. Responsibilities: -verifications and analysis of documents according internal procedures, -preparing of reports related to personnel matters for the company's management, -collaborate effectively with other departments, -enter into computer system documentation as required by various departments, -managing of outgoing and ingoing company’s documentation.-very good command of English and Czech or Slovak is a must, -any experience in corporate environment will be an asset, -fluency in Microsoft office package, -great communication, oral, written,listening and interpersonal skills, -strong initiative, "to do" atitude.- work in reputable company based on contract of employment, - attractive salary based on your professional experience and skills, - professional development in a dynamic and growing business, - challenging job in a professional and multinational environment, - opportunity to gain skills, knowledge and experience, together with highly marketable specialists, - attractive social benefit package such as private medical care, life insurance, MultiSport card, etc. To negotiate Permanent Indifferent Agent Location/Poland/Lodzkie Language/English Czech Slovak Spanish Supervisor for Lisbon Mon, 16 Jan 2017 09:38:47 CET 57307 http://www.europelanguagejobs.com/jobs/team-leader-manager/spanish-supervisor-for-lisbon-57307.html Pleasant Search Lisbon Lisbon Portugal As a supervisor you will lead a group of approximately 15 Customer Service Representatives, you will organize their workload and monitor the team performance. You will be responsible for this team’s success and continuous improvement assuring the accomplishment of the internal objectives. You will motivate, train and manage them on a day-to-day basis. Main responsibilities: Ensuring the team’s development, monitoring and evaluation; Motivating the team; Managing the team daily, according to internal policies; Ensuring the accomplishment of the Key Performance Indicators; Developing action plans for continuous improvementNative Spanish speaker; Fluency in English; Team management experience; Contact center experience.Atlantic Experience Package includes: airport pick-up; shared apartment with all expenses supported by the company; initial flight refund; complementary two-way airplane ticket per year within the EU after one year of contract; languages courses; free sport activities. To negotiate Permanent Full-time Team Leader / Manager Location/Portugal/Lisbon Language/Spanish English Accountant with Czech or Slovak Mon, 16 Jan 2017 09:38:14 CET 57306 http://www.europelanguagejobs.com/jobs/general-ledger/accountant-with-czech-or-slovak-57306.html Goldman Recruitment Lodz Lodzkie Poland Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents. For our Client, a rapidly developing global company, we are currently looking for experienced Candidates who want to join an international business to hold a position of: Accountant with Czech or Slovak Location: Lodz Salary: attractive Responsibilities: -maintaining and building relationships with Business Clients from France, -administrative type of duties, -invoice posting in SAP system, -supporting other accounting departments with their daily duties, -respond to queries and emails.-good command of English, -good command of Czech or Slovak, -university degree (at least Bachelor), -energetic and enthusiastic approach to team work, -flexibility and ability to manage pressure and time work, -customer oriented and focused.- work in reputable company based on contract of employment, - attractive salary based on your professional experience and skills, - professional development in a dynamic and growing business, - challenging job in a professional and multinational environment, - opportunity to gain skills, knowledge and experience, together with highly marketable specialists, - attractive social benefit package such as private medical care, life insurance, MultiSport card, etc. To negotiate Permanent Full-time General Ledger Location/Poland/Lodzkie Language/English Czech Slovak Accountant with French of German Mon, 16 Jan 2017 09:35:59 CET 57305 http://www.europelanguagejobs.com/jobs/general-ledger/accountant-with-french-of-german-57305.html Goldman Recruitment Lodz Lodzkie Poland Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents. For our Client, a rapidly developing global company, we are currently looking for experienced Candidates who want to join an international business to hold a position of: Accountant with French of German Location: Lodz Salary: attractive Responsibilities: -maintaining and building relationships with Business Clients from France, -administrative type of duties, -invoice posting in SAP system, -supporting other accounting departments with their daily duties, -respond to queries and emails.-good command of English, -good command of French or German, -university degree (at least Bachelor), -energetic and enthusiastic approach to team work, -flexibility and ability to manage pressure and time work, -customer oriented and focused.- work in reputable company based on contract of employment, - attractive salary based on your professional experience and skills, - professional development in a dynamic and growing business, - challenging job in a professional and multinational environment, - opportunity to gain skills, knowledge and experience, together with highly marketable specialists, - attractive social benefit package such as private medical care, life insurance, MultiSport card, etc. To negotiate Permanent Full-time General Ledger Location/Poland/Lodzkie Language/English French German Buyer with Czech or Slovak Mon, 16 Jan 2017 09:30:25 CET 57303 http://www.europelanguagejobs.com/jobs/logistics/buyer-with-czech-or-slovak-57303.html Goldman Recruitment Lodz Lodzkie Poland Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents. For our Client, a rapidly developing global company, we are currently looking for experienced Candidates who want to join an international business to hold a position of: Buyer with Czech or Slovak Location: Lodz Salary: attractive Responsibilities: - search, selection and evaluation of suppliers, - cooperation and monitoring of current suppliers, - lead price, terms and purchase condition negotiations with international suppliers, - conduct all Supply Chain activities for all goods and services in accordance with policies and procedures, - ensure quality improve and delivery performance through suppliers’ development, - track goods received to verify appropriate delivery and ensure invoice processing, - support buyers to ensure that operational cost will be achieved, - manage and develop of supplier strategy in line with the budget and global company policy, - cooperation with global team in terms of best business practice.- 1+ years of experience in the area of Supply Chain, - fluency in English (min. B2), - very good Czech or Slovak skills (min. B2), - advanced Excel and SAP knowledge as a strong plus, - well-developed international skills with an ability of creating a friendly atmosphere, - willingness of developing in the area of leading, - analytical and strategic way of thinking.- work in reputable company based on contract of employment, - attractive salary based on your professional experience and skills, - professional development in a dynamic and growing business, - challenging job in a professional and multinational environment, - opportunity to gain skills, knowledge and experience, together with highly marketable specialists, - attractive social benefit package such as private medical care, life insurance, MultiSport card, etc. To negotiate Permanent Full-time Logistics Location/Poland/Lodzkie Language/English Czech Slovak Technical Support Consultant with Swedish Mon, 16 Jan 2017 09:28:57 CET 57302 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-consultant-with-swedish-57302.html Sutherland Global Services Sofia Sofia Bulgaria Established in 1986, Sutherland Global Services is a global provider of process transformation services. We offer an integrated portfolio of analytics-driven IT services, back-office and customer facing solutions that support the entire customer lifecycle. We are one of the largest process transformation companies in the world serving global leaders in major industry verticals. Headquartered in Rochester, N.Y., Sutherland employs over 38,000 professionals and has locations across the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, UAE, and United Kingdom. Opened in 2008 in Sofia, Sutherland Bulgaria is a multi-lingual customer service hub and has since grown to more than 1600 employees in four different sites, two in Sofia, one in Burgas and one in Varna which was opened in 2016. Our team of professionals provides technical support and customer service in more than 16 European languages. We are currently looking for motivated technically oriented Swedish speakers to join our support team for a leading Anti-Virus software. Description of the Role ?ur team of dedicated professionals provides both Customer and Technical Support for home or home office users via phone, email and chat. Remote sessions are also used. Responsibilities: - Resolve the customer's issues with regards to Customer Service or Technical support - Respond to customer queries in a timely and professional manner - Project a professional company image through phone, chat and email interaction - Provide customers with product and service information - Prioritize tasks and to involve other teams when needed by following the escalation procedures Requirements: - Very good level of Swedish and good level of English - Excellent communication and soft skills - Strong listening/comprehension skills and good follow up skills - Ability to multi task and to make quick decisions - Ability to adapt quickly to changing business requirements. Life at Sutherland: - We offer competitive salary - Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance - Rewards and recognition programs - Trainings following the leading global standards for highest quality of Customer Service and Technical Support - Structured working environment - Career opportunities - Great office location - Team Building activities If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English). The information provided by you is personal and will be protected. Only the shortlisted candidates will be contacted. To negotiate Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Swedish Buyer with Spanish Mon, 16 Jan 2017 09:25:20 CET 57301 http://www.europelanguagejobs.com/jobs/logistics/buyer-with-spanish-57301.html Goldman Recruitment Lodz Lodzkie Poland Goldman Recruitment is a HR consultancy company that provides high quality Candidates for a variety of professions, with a particular specialization in the Finance sector. By utilizing Search & Selection and Executive Search methods we are able to quickly and efficiently locate and recommend Candidates with the required skills and talents. For our Client, a rapidly developing global company, we are currently looking for experienced Candidates who want to join an international business to hold a position of: Buyer with Spanish Location: Lodz Salary: attractive Responsibilities: - search, selection and evaluation of suppliers, - cooperation and monitoring of current suppliers, - lead price, terms and purchase condition negotiations with international suppliers, - conduct all Supply Chain activities for all goods and services in accordance with policies and procedures, - ensure quality improve and delivery performance through suppliers’ development, - track goods received to verify appropriate delivery and ensure invoice processing, - support buyers to ensure that operational cost will be achieved, - manage and develop of supplier strategy in line with the budget and global company policy, - cooperation with global team in terms of best business practice.- 1+ years of experience in the area of Supply Chain, - fluency in English (min. B2), - very good Spanish skills (min. B2), - advanced Excel and SAP knowledge as a strong plus, - well-developed international skills with an ability of creating a friendly atmosphere, - willingness of developing in the area of leading, - analytical and strategic way of thinking.- work in reputable company based on contract of employment, - attractive salary based on your professional experience and skills, - professional development in a dynamic and growing business, - challenging job in a professional and multinational environment, - opportunity to gain skills, knowledge and experience, together with highly marketable specialists, - attractive social benefit package such as private medical care, life insurance, MultiSport card, etc. To negotiate Permanent Full-time Logistics Location/Poland/Lodzkie Language/Spanish English User Documentation and Training Mon, 16 Jan 2017 09:23:46 CET 57300 http://www.europelanguagejobs.com/jobs/Technical-Support/user-documentation-and-training-57300.html Seidor Brussels Brussels Region Belgium To work in European Office, we are hiring a User Documentation and Training person. The Trainer will plan and execute the training sessions. Training will be given in English, on the premises, in a training room which allows for presentations and hands-on training. Being able to provide oral trainings I French would be an advantage. All training events must be evaluated and reported on. The feedback should be shared with OLAF C management in view of continuous improvement and up to datedness of the content. The training programme, schedules and supporting material should be published in the OLAF intranet pages provided for this purpose.Experience At least 6 years of relevant and recent experience as a teacher of adult education programmes. Knowledge The Trainer is knowledgeable with modern multi-media devices for trainings, such as beamers, video and film equipment, applications etc. Trainer is acquainted with adobe-captivate and with power point. Knowledge of any other tool for creating training or support material or e-learning tools would be an asset. Interpersonal skills 'Selling skills' Didactic and teaching skills Skills to set up a training programme independently is needed Team player, self-starter Good communicator, good listener Understanding organisational and business process dynamics: very goodYou will have the opportunity to work in a multicultural environment and an attractive and challenging project with top technologies in a highly competitive and professional team!!! Join Us!!! 42.000 € - 48.000 € gross / year To negotiate Full-time Technical Support Location/Belgium/Brussels Region Language/English Dutch Affiliate Manager Mon, 16 Jan 2017 09:10:43 CET 57299 http://www.europelanguagejobs.com/jobs/account-manager/dutch-affiliate-manager-57299.html Spoton Connections (not set) Malta ACCOUNTANT (DUTCH SPEAKING) Our client is looking for an Accountant , educated to Bachelor or Masters Degree level, and with minimum 3 years work experience as an Accountant. The successful candidate will be based in Malta working with the group internationally. The right candidate will be flexible and will be willing to occasionally travel abroad on business trips to other locations. Responsibilities: Preparation of Management and Statutory Accounts. Payroll / liaison with the payroll bureau Accounts Receivable and Accounts Payable Bank Reconciliations Management Reporting Working with Auditors Additional analysis and reports as requested by management Requirements: Have a minimum of 3 years’ experience working in a similar role Be fully or partly ACCA qualified or hold a bachelor’s degree in accounting. Fluent in Dutch and English Permanent Full-time Account Manager Location/Malta/ Language/English Dutch Service Representative with Slovak language - HPE account Mon, 16 Jan 2017 09:06:48 CET 57298 http://www.europelanguagejobs.com/jobs/customer-service/service-representative-with-slovak-language-hpe-account-57298.html Adecco Bulgaria Sofia Sofia Bulgaria Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world. For the past several years we've successfully worked with our global partner HPE in Sofia, with several projects where we're a managed services provider, or a professional staffing partner. Today Adecco Bulgaria is giving the chance to widen your technical skills and become part of biggest Outsourcing project in Bulgaria with more than 1000 employees! We want to find the perfect fit for the position: Customer Service Representative with Slovak and English language for HPE Account Your responsibilities will include: • Help the corporate clients of HPE with different technical issues; • Consult Slovak speaking clients about the specifications of the company’s products; • Follow best practice ticket management processes, i.e. ensuring tickets owned are handled and updated daily and every effort is made to make service levels; • Collaborate with other team members to provide high quality support; If you are: • Fluent in Slovak; • Excellent English speaker; • Very good with customers and have excellent communication skills; • Willing to develop within a multinational company; • Interested in a technical position; • Advanced Microsoft office user; • Exceptional fast learner and logical thinker; • Always eager to improve… We would love to hear from you! What we can offer you is: • Work in a multinational corporate environment; • Initial and regular trainings; • Competitive remuneration package; • Relocation package; • Food & Gift vouchers; • Additional health coverage; • Performance-based bonuses; • Chance to widen your IT skills; • Team-buildings events and other social initiatives; • Brand new office space; • Standard working time; no work during the weekends; • Opportunity to work in a friendly team; • Chance to advance your career while exploring a new country; If you see yourself as a five-star Service Representative, send us your CV in English right away! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Slovak Business Development Manager/ Segment Leader Mon, 16 Jan 2017 09:06:40 CET 57297 http://www.europelanguagejobs.com/jobs/Field-Sales/business-development-manager-segment-leader-57297.html Glen Callum Associates Birmingham England - West Midlands United Kingdom Segment Leader/ Business Development Manager - Global Automotive Tier 1Home Based in France or Italy (Will consider UK based candidates who are prepared to travel extensively)We are now seeking an Experienced Segment Leader/Business Development Manager , based ideally in France or Italy to build on existing and develop new business sales within Automotive OEM's to include Nissan, Fiat, PSA, VW etc.As a worldwide supplier of niche products into several markets, our client has production sites across Asia, Europe and the USA. Focussing on their customers, they apply a deep understanding of their markets boasting over 80 years of experience in the manufacturing industry.Salary circa 90,000€ Excellent Bonus, Car and BenefitsThe CandidateAlthough a second European language (apart from English) would be highly beneficial, a proven continental/Global Business Development record would be acceptable.* Driven by working with a team to manage existing business and identify new, complimentary opportunities that leverage core competencies* Able to manage and motivate a team of remote employees* Effective at customer engagement and networking within markets and strategic accounts* Able to understand and connect technologies and capabilities across a diverse portfolio of markets and customers* Able to focus and prioritize individual and team activities* Efficient at identifying and securing both early wins and a balanced pipeline of phased opportunities* Able to lead and develop a global team* Demonstrated experience of leading a team* Sales experience and/or experience of working with a commercial teams to close new business deals worth 2MM GBP or greater* Demonstrated experience in complex/strategic selling (can be internal or external)* Demonstrated ability to build and retain solid internal and external relationships* Experience and knowledge gained within an Automotive Tier 1 supplier* Demonstrated track record of adding value and business growth* Has managed or had significant influence in a 20 - 50MM annual turnover business* Understanding and demonstrated results in developing and managing forecasts, budgets, and a P&L* Exceptional communication skills at all levels and across channels (written, phone, oral)* Exceptional analytical skills in understanding, managing, and communicating economic and resource implications for all priorities and decisions* Able to modify work schedule to support global needs* Ability to travel up to 50%The RoleTo drive sustainable, profitable growth for the global AUTOMOTIVE business by:* Meeting or exceeding revenue and profitability budgets for the automotive business* Developing and delivering an ongoing, credible pipeline with medium to high probability of success worth 60MM GBP* Leveraging the existing global footprint, technologies, and capabilities to deliver growth in new markets, applications, and customers* Developing multi-year Strategic Business plans that focus Segment activities and support the Segment's resource allocation and spend* Working across internal functions to improve quality and service levels to our customers.* Developing a world-class Automotive Commercial team through training and skill set alignment that can deliver year-over-year sales growth exceeding market and internal baselines.This is an exciting and challenging opportunity to join a leading manufacturing company and become part of a highly successful and driven team.Apply in ConfidenceTo apply for the Segment Leader/Business Development Manager role, please forward your CV to Gary Horwood, Senior Recruiter at Glen Callum Associates Ltd or call Gary directly for further details.If your application is successful, you will be contacted directly by Gary and he will talk you through in detail the full company role and specifics.JOB REF 2485 GHGlen Callum Associates are a leading automotive and industrial recruitment agency for sales, operational and marketing positions .€90k Excellent Bonus, Car and Benefits 72.000 € - 90.000 € gross / year Permanent Full-time Field-Sales Location/United Kingdom/England - West Midlands Language/English French Telesales Executive Mon, 16 Jan 2017 09:06:10 CET 57296 http://www.europelanguagejobs.com/jobs/Telesales-Lead-Generation/telesales-executive-57296.html Glen Callum Associates Evesham England - West Midlands United Kingdom Telesales ExecutiveTechnical Automotive - Electrical & Lighting( Circa £20k-£25k) basic bonus OTE (£26K - £30K) Monday to Friday / no weekendsAre you passionate about vehicles and retro-fit technical automotive stuff? Do you possess excellent customer service skills, with the ability to upsell and promote value added retro-fit products? If your answer is yes, then let's hear from you as we are handling a great sales opportunity with a privately owned enterprise that has bags and bags of potential along with some cool products.Office based: Warwickshire, Worcestershire, Gloucestershire and Oxfordshire border. Easily commutable from: Worcester, Redditch, South Birmingham, Warwick, Banbury, Cotswolds and Gloucester.So what's our line?Our client supplies a vast array of aftermarket and OE customers with auto electrical products ranging from bespoke premium retro-fit lighting solutions, in house developed wiring harnesses, circuit testers right through to top quality high volume commodity items.With an exceptional knowledge and ability to meet and consistently exceed customer's expectations, their technical expertise, experience and knowledge is what really sets them apart from their competitors. Plus their tireless desire to put their customer 1st and at the forefront of everything they do. We need a passionate, self - driven and highly energetic individual to explore the continual opportunities across the automotive and allied sectors.What's the job in simple terms?Your job is quite simply being the face of the company. You are the 1st person the customer engages with....How cool is that!...In addition to link selling additional products, we are keen to employ an individual with an intuitive nature and common sense approach to identifying incremental sales opportunities with both existing and new customers...Have you got the drive to sell sell sell?Do I need experience in selling automotive parts?Would be ideal, but if you have a technical bias with an inquisitive nature and a flair for sales the rest can be picked up along the way. In short we want to employ a passionate and knowledgeable person totally mad about all things automotive. So, if you already sell vehicle parts or accessories great fantastic, if not as long as you can demonstrate some technically savvy skills, great sales and people handling abilities, along with a keen interest for the techy side of the automotive industry then let's talk.Other stuff....Of course we want good organisational skills, attention to detail, clear diction, telephone manner and all of that nice stuff, but gaining sales leads and incremental opportunities are key elements for this role, along with a passion for automotive products. A clean driving licence is also essential as there will be a great opportunity to hop in and drive the company's demo's vehicles to experience the company's products and solutions first hand, which will aid your sales pitch and also enhance the customer experience.It's not all about hard work...Additionally the company love to exhibit at major exhibitions and get visibility for all of their products, so as well as working hard there's a great opportunity for fun and networking at key exhibitions throughout the year.What else?The company work across the automotive industry with capabilities in motorcycle, commercial vehicle, agricultural, industrial machinery, military, off road and vehicle conversion markets so the potential is enormous.How do I land this job?Don't delay send your CV today and tell us about your passion for impeccable customer service along with your interest in cars and mechanical things. We are waiting to be inspired with your enthusiasm.Please send your CV in the 1st instance to Julian Curtis at Glen Callum Associates Ltd.REF 2483Glen Callum Associates are leading automotive and industrial recruitment specialists for sales, operational and marketing positions. We have an impressive client base of market leading manufacturers and distributors and are dedicated in providing candidates with advice, support and assistance in their recruitment search.(Circa £20k-£25k) basic bonus OTE (£26K - £30K) 24.000 € - 30.000 € gross / year Permanent Full-time Telesales/Lead Generation Location/United Kingdom/England - West Midlands Language/English German Project Leader - Automotive Components Mon, 16 Jan 2017 09:05:24 CET 57295 http://www.europelanguagejobs.com/jobs/Project-Manager/project-leader-automotive-components-57295.html Glen Callum Associates Wolverhampton England - West Midlands United Kingdom Project Leader - Automotive Components ManufacturingA Project Leader / Project Manager based within the West Midlands is needed for an international leader within automotive, independent aftermarket and industrial component manufacturing.Midlands Based Commutable from - Wolverhampton, Cannock, Stafford, Telford, Tamworth, Walsall, West Bromwich, Burton on TrentCompetitive Salary Exceptional Benefits Generous Holiday EntitlementThe CandidateReporting to the Director of Sales and Project Management the Project Leader takes responsibility for leading customer development projects from acquisition to launch ensuring the achievement of objectives and targets for quality, cost and timing.* Previous relevant work experience within the automotive industry, this could include Project Management, Project Leadership, Product Engineering, Product Planning, Manufacturing Engineering, Project Purchasing, Quality Engineering, Supplier Development or Technical Sales .* Our ideal candidate will be educated to degree level in either automotive or mechanical engineering or business.* Knowledge of the product development process, project management methods and tools, customer processes and standards including APQP is a must.* TS16949 experience is required.* Strong IT skills in particular Microsoft Office.* Personal attributes should include strong communication skills, team building and motivational skills* You will be customer focussed with good business acumen. The Role* Lead customer development and projects from start to finish considering technical and commercial aspects.* Planning, structuring and coordinating all project related activities of a cross-functional team ensuring quality, timing and commercial targets are met.* Take responsibility for budget, timing and profitability, initiating any corrective actions as necessary.* Be the main interface to customers.* Initiate technical concepts and product costing.* Reporting of statuses internally and externally.* Initiate and coordinate technical change management.* Maintain all data, ensuring all information and documentation is available and up to date.* Conduct won and lost order analysis.Apply in ConfidenceTo apply for the Project Leader / Project Manager please forward your CV to Kayleigh Bradley , Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh directly for a further chat on the job.Kayleigh is an ethical IRP registered recruiter and will deal with your application in strict confidence. If your application is successful, you will be contacted directly by Kayleigh and she will talk you through in detail the full company role and specifics.Don't delay, we're hiring now, apply today!JOB REF 2490KBGlen Callum Associates are a leading automotive and industrial recruitment agency for sales, operational and marketing positions . We have an impressive client base of market leading manufacturers and distributors and are dedicated in providing candidates with advice, support and assistance in their recruitment search. Our consultants have valuable senior sales, marketing and operational experience within organisations within the automotive and industrial industry, allowing us to share an empathy with both client and candidate alike.Comp Salary Exc Benefits Generous Holiday Less than 18.000 € gross / year Permanent Full-time Project Manager Location/United Kingdom/England - West Midlands Language/English German Senior OEM Sales Engineer - Automotive Electronics Mon, 16 Jan 2017 09:04:35 CET 57294 http://www.europelanguagejobs.com/jobs/Electrical-Engineer/senior-oem-sales-engineer-automotive-electronics-57294.html Glen Callum Associates St Albans England - East United Kingdom Senior OEM Sales Engineer - Automotive ElectronicsAn OEM Sales Manager is required to join the successful technical commercial team for a leading automotive electronics components manufacturer working closely with key vehicle manufacturersSouth East - Commutable from - St Albans, Luton, Aylesbury, High Wycombe, Hemel Hempstead, Milton Keynes, Harlow, Slough, Watford, Bedford£Competitive Salary Car Excellent Pension Healthcare Life Assurance fully expensed on-site canteenThis is a fantastic opportunity to become part of a successful and brand leading team with excellent benefits. The successful candidate will be offered an attractive salary, a fully expensed company car, health cover, a fantastic pension scheme plus life assurance.The role is working for a manufacturer of brand leading products within the vehicle combustion and engine management systems sector. With excellent research & development facilities, a quality product and first-rate technical support they have increased their OEM business and are currently looking for a OEM Sales Engineer to join their already successful OE engineering team .The Role* Provide engineering and sales support to OEM customers / vehicle manufacturers including JLR* Create a clear support plan for key customers* Identify new business opportunities* Co-ordinate product development and approval process* Head up RFQ and RFI activities* Maintain contact through regular OEM customer visits* Introduce new products, be involved with pricing and strategy* Monitor competitors engineering activity* Take responsibility for quality documentation* Liaise with oversees personnel and internal divisions* Keep up to date with latest engineering developments in the automotive field* Daily support and management of a small team.The role is primarily office based however the post will offer the opportunity to visit customers, both within the UK and abroad. There will be a requirement for evening work and overnight stays.The CandidateWe require a candidate with knowledge and experience of the automotive manufacturing industry.* Our ideal candidate will have experience of working with Jaguar Land Rover and a knowledge of their processes and systems* Previous experience of working with vehicle manufacturers is essential* An understanding of vehicle wiring systems, knowledge of engines and exhaust after treatment technology* New product introduction (PPAP ) understanding* A basic understanding of engine management software* IT literate with experience of using Microsoft Office* Ideal personal characteristics include commercial acumen, drive, enthusiasm, customer focussed and friendlyApply in ConfidenceTo apply for the Senior OEM Sales Manager job please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh directly for a further chat on the job.Kayleigh is an ethical IRP registered recruiter and will deal with your application in strict confidence. If your application is successful you will be contacted directly by Kayleigh and she will talk you through in detail the full company role and specifics.Don't delay, we're hiring now, apply today!JOB REF 2474KBGlen Callum Associates are a leading automotive and industrial recruitment agency for sales, operational and marketing positions. We have an impressive client base of market leading manufacturers and distributors and are dedicated in providing candidates with advice, support and assistance in their recruitment search. Our consultants have valuable senior sales, marketing and operational experience within organisations within the automotive and industrial industry, allowing us to share an empathy with both client and candidate alike.£Competitive Salary Car Excellent package Less than 18.000 € gross / year Permanent Full-time Electrical Engineer Location/United Kingdom/England - East Language/English German Italian + Spanish, Polish or French speakers ? Apply now Mon, 16 Jan 2017 09:00:17 CET 57293 http://www.europelanguagejobs.com/jobs/customer-service/italian-spanish-polish-or-french-speakers-apply-now-57293.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent Italian, Italian + Spanish, French or Polish and English language • Candidate must have European nationality • Very good knowledge of computers • No previous work experience required • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent Basic Salary • Up to 200€ performance bonus per month • Flight ticket provided to Athens • Taxi pickup service from the airport • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Monthly performance bonus • 175% day salary if work on Sunday or Greek holidays • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You will be contacted within 30 min of your application • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/Spanish French Italian Polish Service Representative with Hungarian language - HPE project Mon, 16 Jan 2017 08:59:19 CET 57292 http://www.europelanguagejobs.com/jobs/customer-service/service-representative-with-hungarian-language-hpe-project-57292.html Adecco Bulgaria Sofia Sofia Bulgaria Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world. For the past several years we've successfully worked with our global partner HPE in Sofia, with several projects where we're a managed services provider, or a professional staffing partner. Today Adecco Bulgaria is giving the chance to widen your technical skills and become part of biggest Outsourcing project in Bulgaria with more than 1000 employees! We want to find the perfect fit for the position: Customer Service Representative with Hungarian and English language for HPE Account Your responsibilities will include: • Help the corporate clients of HPE with different technical issues; • Consult Hungarian speaking clients about the specifications of the company’s products; • Follow best practice ticket management processes, i.e. ensuring tickets owned are handled and updated daily and every effort is made to make service levels; • Collaborate with other team members to provide high quality support; If you are: • Fluent in Hungarian; • Excellent English speaker; • Very good with customers and have excellent communication skills; • Willing to develop within a multinational company; • Interested in a technical position; • Advanced Microsoft office user; • Exceptional fast learner and logical thinker; • Always eager to improve… We would love to hear from you! What we can offer you is: • Work in a multinational corporate environment; • Initial and regular trainings; • Competitive remuneration package; • Relocation package; • Food & Gift vouchers; • Additional health coverage; • Performance-based bonuses; • Chance to widen your IT skills; • Team-buildings events and other social initiatives; • Brand new office space; • Standard working time; no work during the weekends; • Opportunity to work in a friendly team; • Chance to advance your career while exploring a new country; If you see yourself as a five-star Service Representative, send us your CV in English right away! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Hungarian Hindi Native Speakers Mon, 16 Jan 2017 08:58:32 CET 57291 http://www.europelanguagejobs.com/jobs/customer-service/hindi-native-speakers-57291.html Formula Investment House Athens Attica Greece Formula Investment House is looking for Hindi Native Speakers Formula Investment House Ltd. “FIH" - a branch office of a leading online global company is looking for Customer Support Agents Scope of the position: * Initial contact with potential customers of the company. * Handling prospective clients' queries and requests via phone and e-mails.Requirements: * Hindi or Urdu– mother tongue - a must! * English – moderate. * Prior experience is not necessary, as full in house training is provided.* Basic Salary + attractive bonuses * Excellent work environment For Immediate consideration please forward your resumes to To negotiate Permanent Full-time Customer Service Location/Greece/Attica Language/English Hindi Junior Service Desk Agent with Czech/ home office work Mon, 16 Jan 2017 08:58:28 CET 57290 http://www.europelanguagejobs.com/jobs/it-helpdesk/junior-service-desk-agent-with-czech-home-office-work-57290.html Hemmersbach Central Support (not set) Dolnoslaskie Poland Your main responsibilities: - Diagnose tickets – IT quires containing technical problems, - On-going analysis and validation of data included in technical part orders, - Active communication with technicians and customers, - Active in printer’s parts ordering process, - Monitoring the correct timelines (SLA) and ticket flow. Our requirements: - Czech language native/active, - English language passive, - Customer and communication skills, - Ability to work in a team, - Openness to learn new skills – technical vocabulary and issues from printing area, - Readiness to work on shifts (between 8 am and 18:30 pm), - Readiness to work on a daily routine as well as quickly adjusting to incoming tasks, - Previous experience in service desk/help desk, IT background, or Technical skills in printing services would be an asset. We offer: - Work in international, flexible and open IT company, - Attractive salary, - Home Office - CET hours, - Wide range of trainings, - Welcoming and friendly atmosphere of work in an international environment, - Taking part in a new, international project, - Multisport package, - LUX-MED package. Permanent Full-time IT Helpdesk Location/Poland/Dolnoslaskie Language/English Czech Korean Native Speakers Mon, 16 Jan 2017 08:54:59 CET 57288 http://www.europelanguagejobs.com/jobs/customer-service/korean-native-speakers-57288.html Formula Investment House Athens Attica Greece Formula Investment House Ltd. “FIH" - a branch office of a leading online global company is looking for Customer Support Agents in Korean language. scope of the position: * Initial contact with potential customers of the company. * Handling prospective clients' queries and requests via phone and e-mails.Requirements: * Korean– mother tongue level- a must! * English – moderate. * Prior experience is not necessary, as full in house training is provided.Company offers: * Basic salary +commission * Excellent work environment Our Privacy Policy: Your resume and information will be kept confidentia To negotiate Permanent Full-time Customer Service Location/Greece/Attica Language/English Korean Customer Care agent English + Native Language Mon, 16 Jan 2017 08:46:05 CET 57287 http://www.europelanguagejobs.com/jobs/agent/customer-care-agent-english-native-language-57287.html b2s Paris Gennevilliers Hauts-de-Seine France CUSTOMER CARE AGENT BILINGUAL ENGLISH+ NATIVE LANGUAGE (Dutch/ Flemish/ Italian/ French/ Spanish/ Swedish/ German/ Norwegian/ Hungarian ) B2s is a leader in Customer Care Contact Center, our expertise in this field allows us to deliver an A-class service to 150 clients, our reputation relies on the quality of the service we provide. This is measured by our success with our client, their trust in our know-how as well as the common vision and ambition shared throughout the company. Our latest project enables us to open our 8th subsidiary which is based in Paris, France. This exciting European development is giving YOU the possibility to join us and be part be part of a company where our customer’s requirement and partnership is our number one priority. We are looking for: CUSTOMER CARE AGENT BILINGUAL ENGLISH + NATIVE LANGUAGE Job description: -The agent treats inbound and outbound call from the customers -The agent deals diplomatically with written correspondences -The agent fills in and updates the database and manages the communication average time to achieve objectives. -The agent deals with various administrative tasks -The agent applies operational instructions in order to deliver the best possible level of quality. Job profile Soft skills: -Excellent oral and written communication skills: -Excellent interpersonal skills -Active listening, commercial sense and diplomacy -Able to make appropriate decision with view to optimise the customer satisfaction in the limit of the client policy -Sense of service, quality and result, with a customer-oriented twist -Dynamic, stress-resistant, reacting promptly and willing to propose solutions Thorough , independent and with a capacity for synthesis -Organized, methodical -Relationship management, team work, dedication, engagement and diligence Know-how: - Native language (Dutch/Flemish/Italian/French/Spanish/Swedish/German/Norwegian/Hungarian )& Fluent English -Good knowledge of basic computer tools and specific software -Mastering techniques of distant customer relationship management: advice, sales, care, etc. -Knowledge of the car industry would be an advantage -Knowledge of the product and the customers’ needs (after training) Terms and conditions: Starting date: ASAP Permanent contract: 36 hours per week – amplitude of working hours from 8am to 8pm from Monday to Friday + 8am to 2pm on Saturdays (hours depending on the market ) Basic annual salary + language bonus + performance bonus Based near Paris (Gennevilliers, 92) 25 days off + 7 days RTT Private medical insurance, life insurance 50% of transport fee reimbursed 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/France/Hauts-de-Seine Language/English Customer Care Operations Representative (m/f) Dutch & French Mon, 16 Jan 2017 08:28:55 CET 48389 http://www.europelanguagejobs.com/jobs/customer-service/customer-care-operations-representative-mf-dutch-french-48389.html people-s-place GmbH Stuttgart Baden-Wurttemberg Germany Our client is looking for a motivated fulltime, native billingual Dutch/French speaking, Customer Care Operations Representative (m/f) to work cross business. Are you customer focused and thrive by helping others? Then we are looking for you! Our client offers you a position where you offer day-to-day support in the field of Order-To-Cash processes (orders, disputes & credits, enquiries, returns, monitoring...) through analytical and operational support. In this role you contribute to the company goals in the areas of customer satisfaction. You are responsible for monitoring physical & information flows and you manage all incoming calls (including orders) and incoming e-mails to Customer Service shared mailboxes. Furthermore, you are responsible for issue resolution and reactive communication towards the customer, including coordination of the issues.• Bachelor degree or similar education • (Near) native in Dutch, French and English • Working experience in customer service and order management • Excellent communication skills (verbal and written) • Computer literacy (MS-Office and preferably SAP/ ERP) To be successful in this role, you are a pro-active team player with a distinct drive for execution and results. You have a strong focus on customer satisfaction and are able to build lasting relationships with clients and colleagues in other departments and disciplines. Managing several tasks and projects at once poses no problem for you.Our client offers you a professional, international, dynamical and high quality working environment, where personal development is stimulated and personal initiatives are encouraged. Besides an attractive salary you get additional bonuses. 30.000 € - 36.000 € gross / year To negotiate Full-time Customer Service Location/Germany/Baden-Wurttemberg Language/French Dutch Social Media Dialogue (m/f) Luxembourgish & German Mon, 16 Jan 2017 08:28:52 CET 52886 http://www.europelanguagejobs.com/jobs/customer-service/social-media-dialogue-mf-luxembourgish-german-52886.html people-s-place GmbH Maastricht Limburg Netherlands We are looking for a highly motivated individual person for an amazing job opportunity located in Maastricht in the Netherlands. Our client is a worldwide known and successful international automotive company. We would like to present you the opportunity to work for an employer where you can not only achieve career goals, but also evolve personality. Our client’s customer support represents a great company with high quality standards and people who care. Social Media Dialogue (m/f) Luxembourgish & German, Maastricht Your Responsibilities: • Enter into dialogues with clients via different channels • Follow up / monitor live social media dialogues in written form • Provide the best customer care in order to enhance worldwide customer satisfaction • Thorough investigation in customer background prior to making customer contact • Share information in database and inform team members and other relevant parties • Signalize bottlenecks in processes and guidelines and suggest solutions • Provide customers’ feedback to all relevant partners for further handling • Manage own inbound work load • Constant monitoring of all incoming customers’ post • Respond to customers’ comments and enquiries on line • To ensure that all customers’ concerns and enquiries are dealt appropriately and in a timely manner • Work within guidelines and processes, but retain flexibility to deviate from these guidelines and processes when required • Build own networks in order to have the latest and most reliable information available• Languages: (Near) native in Luxembourgish & German • Excellent communication skills, both spoken and written (focus is on written skills) • Strong focus on sustainable customer satisfaction • Problem solving through customer focus • Able to identify and act to customer reaction in appropriate manner • Previous Customer Service experience is an asset • Stress management – handling workload and demanding customers • Accuracy with data handling • Quick thinker • Team player: open-minded to a diversity of cultures • Ability to prioritize, analyze, plan and coordinate work volumes • Knowledge of and experience with social media platforms & usage preferred • Experience within professional social media dialogue and blogging is a plusWorking hours: 40 hours/week in different shifts from Monday to Sunday (8:30am to 9pm) Your benefit: • You will get an attractive salary with shift allowances plus a great variety of bonuses • You will receive initial training • A generous relocation package which includes 6 weeks housing in a nice and furnished apartment organized by our client, travel costs, reimbursement of real estate agent and/or moving truck costs when needed, financial support for the basic equipment in your new apartment • You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development. To negotiate Permanent Full-time Customer Service Location/Netherlands/Limburg Language/German Luxembourgish Kundendienstmitarbeiter (m/w) Französisch & Deutsch Mon, 16 Jan 2017 08:28:50 CET 48405 http://www.europelanguagejobs.com/jobs/customer-service/kundendienstmitarbeiter-mw-franzoesisch-deutsch-48405.html people-s-place GmbH Großraum Frankfurt Germany Für unseren internationalen Kunden im Großraum Frankfurt suchen wir aktuell einen Kundendienstmitarbeiter (m/w) mit Sprachkenntnissen in Französisch und Deutsch. Unser Kunde ist ein Versand- und Einzelhandelsunternehmen und europaweit führend in seinem Bereich, sodass täglich Kontakt mit Kunden aus Deutschland und der ganzen Welt stattfindet. Ihre Aufgaben sind: • telefonische Kundenberatung • Bearbeitung von Aufträgen , Angeboten und Reklamationen • Nachbearbeitung von Kundenaufträgen • Kontakt mit Dienstleistern • abgeschlossene kaufmännische Ausbildung und Erfahrung in der Betreuung von internationalen Kunden • exzellente Sprachkenntnisse in Deutsch, Französisch und Englisch • fundierte EDV-Kenntnisse • gewandt im telefonischen Umgang mit Kunden, Begeisterungsfähigkeit • Belastbarkeit, Teamfähigkeit und Engagement• abwechslungsreiche Aufgaben in unterschiedlichsten Fachbereichen • ideal für "kreative Köpfe" • lockere Atmosphäre • attraktives Gehalt zzgl. Urlaubs- und Weihnachtsgeld • tolle Benefits am Firmensitz: Sportmöglichkeiten, Wellness, besondere kulinarische Angebote und vieles mehr To negotiate To negotiate Full-time Customer Service Location/Germany/ Language/French German Customer Care Operations Representative (m/f) French Mon, 16 Jan 2017 08:28:48 CET 48395 http://www.europelanguagejobs.com/jobs/customer-service/customer-care-operations-representative-mf-french-48395.html people-s-place GmbH Heerlen Netherlands Our client is looking for a motivated fulltime, native French speaking, Customer Care Operations Representative (m/f) to work cross business. Are you customer focused and thrive by helping others? Then we are looking for you! Our client offers you a position where you offer day-to-day support in the field of Order-To-Cash processes (orders, disputes & credits, enquiries, returns, monitoring...) as well as Supply Chain processes (PAR level, carrier scheduling...) through analytical and operational support. Our client expects you to be able to provide a professional level of support to the Back Office & Field sales staff and customers by processing a broad knowledge of products, processes, tools and policies and ability to monitor product & information flows as well as resolving issues. In this role you contribute to the company goals in the areas of customer satisfaction. You are responsible for monitoring physical & information flows and you manage all incoming calls (including orders) and incoming e-mails to Customer Service shared mailboxes. Furthermore, you are responsible for issue resolution and reactive communication towards the customer, including coordination of the issues. Other responsibilities include exceptional return flow management such as; return info check-creation in SAP, pick up arrangement & follow-up & update SAP, and responsibility for Service & Repair management: Creation in SAP, return arrangement, offer preparation & manage the invoicing.• Bachelor degree or similar education • Fluent in French and English • Working experience in customer service and order management • Excellent communication skills (verbal and written) • Computer literacy (MS-Office and preferably SAP/ ERP) To be successful in this role, you are a pro-active team player with a distinct drive for execution and results. You have a strong focus on customer satisfaction and are able to build lasting relationships with clients and colleagues in other departments and disciplines. Managing several tasks and projects at once poses no problem for you.Our client offers you a professional, international, dynamical and high quality working environment, where personal development is stimulated and personal initiatives are encouraged. Your Development Plan will challenge you to further develop your personal skills and competencies, to build your career within our global organization. To negotiate To negotiate Full-time Customer Service Location/Netherlands/ Language/English French Social Media Dialogue (m/f) German & French, Maastricht Mon, 16 Jan 2017 08:28:45 CET 52883 http://www.europelanguagejobs.com/jobs/customer-service/social-media-dialogue-mf-german-french-maastricht-52883.html people-s-place GmbH Maastricht Limburg Netherlands We are looking for a highly motivated individual person for an amazing job opportunity located in Maastricht in the Netherlands. Our client is a worldwide known and successful international automotive company. We would like to present you the opportunity to work for an employer where you can not only achieve career goals, but also evolve personality. Our client’s customer support represents a great company with high quality standards and people who care. Social Media Dialogue (m/f) German & French, Maastricht Your Responsibilities: • Enter into dialogues with clients via different channels • Follow up / monitor live social media dialogues in written form • Provide the best customer care in order to enhance worldwide customer satisfaction • Thorough investigation in customer background prior to making customer contact • Share information in database and inform team members and other relevant parties • Signalize bottlenecks in processes and guidelines and suggest solutions • Provide customers’ feedback to all relevant partners for further handling • Manage own inbound work load • Constant monitoring of all incoming customers’ post • Respond to customers’ comments and enquiries on line • To ensure that all customers’ concerns and enquiries are dealt appropriately and in a timely manner • Work within guidelines and processes, but retain flexibility to deviate from these guidelines and processes when required • Build own networks in order to have the latest and most reliable information available• Languages: (Near) native in German & French • Excellent English skills, both spoken and written • Excellent communication skills, both spoken and written (focus is on written skills) • Strong focus on sustainable customer satisfaction • Problem solving through customer focus • Able to identify and act to customer reaction in appropriate manner • Previous Customer Service experience is an asset • Stress management – handling workload and demanding customers • Accuracy with data handling • Quick thinker • Team player: open-minded to a diversity of cultures • Ability to prioritize, analyze, plan and coordinate work volumes • Knowledge of and experience with social media platforms & usage preferred • Experience within professional social media dialogue and blogging is a plusWorking hours: 40 hours/week in different shifts from Monday to Sunday (8:30am to 9pm) Your benefit: • You will get an attractive salary with shift allowances plus a great variety of bonuses • You will receive initial training • A generous relocation package which includes 6 weeks housing in a nice and furnished apartment organized by our client, travel costs, reimbursement of real estate agent and/or moving truck costs when needed, financial support for the basic equipment in your new apartment • You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development. To negotiate Permanent Full-time Customer Service Location/Netherlands/Limburg Language/French German Support Specialist (m/w) Französisch, Ulm Mon, 16 Jan 2017 08:28:43 CET 48397 http://www.europelanguagejobs.com/jobs/customer-service/support-specialist-mw-franzoesisch-ulm-48397.html people-s-place GmbH Ulm Germany • Zentraler Ansprechpartner für internationale Projektpartner bei Anfragen rund um den Einsatz der Logistik Plattform. • Vielseitiges Aufgabengebiet von der Systemeinführung beim Kunden über die Kundenbetreuung bis hin zur Lösung von Problemen bei der Anwendung der Software. • Erfassen von Problembeschreibungen am Telefon, per E-Mail oder eigenständig aufgrund automatischer Fehlertickets, selbstständige Fehleranalyse und Problemlösung, gegebenenfalls in enger Zusammenarbeit mit weiteren Supporteinheiten. • Zusammen mit den Entwicklungsteams Erstellen der Aufwandsanalysen für gewünschte Kundenanforderungen sowie ständiger Informationsaustausch mit den Kunden.• Abgeschlossenes betriebswirtschaftliches Studium oder Berufsausbildung zum Fremdsprachenkorrespondenten oder Speditionskaufmann mit sehr guten EDV-Kenntnissen (MS Office, Internet). Vergleichbare Studienformen oder Ausbildungsformen sind selbstverständlich auch möglich • Erste Berufserfahrung in einem dienstleistungsorientierten Aufgabenbereich oder im Bereich Customer Service sind erwünscht • Schnelle technische Auffassungsgabe • Sie überzeugen uns als dynamischer Teamplayer • Verhandlungssicheres Deutsch & Englisch sind aufgrund der internationalen Ausrichtung des Unternehmens unabdingbar, sehr gute Französischkenntnisse werden für ein sicheres und kompetentes Auftreten beim Kunden vorausgesetzt. Weitere Fremdsprachenkenntnisse sind von großem Vorteil. • Hohes Maß an Organisationstalent, Eigeninitiative und Zuverlässigkeit • Einsatzfreude und Teamfähigkeit, fachliche Kompetenz und persönliches Engagement führen zum Erfolg• Attraktives Gehalts- sowie Benefits & Incentive Paket • Sehr gute Karriere- und Aufstiegschancen • Weltweit stark expandierendes Unternehmen mit flachen Hierarchien • Spannender und abwechslungsreicher Arbeitsalltag mit einem einmalig guten Arbeitsklima • Selbständiges und vertrauensvolles Arbeiten im Rahmen einer internationalen Matrixorganisation • Sie werden sich bei unserem Auftraggeber sicher wohl fühlen und erleben hautnah das faszinierende Umfeld einer innovativen Branche, deren Zukunft wir von der Spitze aus mitgestalten! 30.000 € - 36.000 € gross / year To negotiate Full-time Customer Service Location/Germany/ Language/French German Technical Support Representative (m/f) French, Maastricht Mon, 16 Jan 2017 08:28:36 CET 48410 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-representative-mf-french-maastricht-48410.html people-s-place GmbH Maastricht Netherlands Our client is a well-known international car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers. Your Responsibilities: • Resolve incoming support requests, incidents and problems in the required languages. • Resolution of issues in the field of car diagnosis hardware, software, flashing and and portal support for workshops, car dealers and company internal departments • Appropriate usage of available resources and documentation of business related activities in relevant system (e.g. ticketing system) • Identify and escalate complex issues were necessary • Proactively and continuously monitor workload to ensure timely investigation and response to support requests• Excellent communication skills (B2B) • Good knowledge of the English language • fluent in French (native or near native) • Experience in customer support / problem solving business processes • High affinity with IT • Preferably affinity with the car trade, technology and / or electronic equipment • Identification with Daimler and its products • Ability to identify, analyse and resolve problems over the phone with involved partners • Ability to understand the relationship between internal and external processes and how tools and support systems interact • Computer literate (MS Windows Office).Full-time position 40 hours per week between Monday to Friday(Occasionally also Saturdays);shift can range between 07:00 and midnight. Our client offers • The opportunity to work in a growing international company in an ambitious, professional and dynamic environment. • Shift allowance based on actual worked shift based hours. • Collective Health insurance • Result-oriented bonus (variable payment) • Relocation package • Pension plan To negotiate To negotiate Full-time Customer Service Location/Netherlands/ Language/English French Customer Service Representative S24 (m/f) French, Maastricht Mon, 16 Jan 2017 08:28:22 CET 48416 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-s24-mf-french-maastricht-48416.html people-s-place GmbH Maastricht Netherlands Our client is a well-known international car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers. Your Responsibilities: You work in the Service24h department, which is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customer’s native language and offer help on the phone or coordinate assistance through our client’s authorized service providers. The philosophy is to ensure the customer is mobile again as quickly as possible.• Higher vocational education • French language skills on a native level • Good written and verbal skills • Advanced negotiation skills • Computer literacy • Very good knowledge of geography and culture from your home country/France • Experience in customer care • Good understanding of customer satisfaction • Team player • Open-minded to a diversity of cultures • Ability to prioritize, analyze, plan and coordinate on high volumes• You will get an attractive salary plus a great variety of bonuses • You will receive an initial training • Working hours 35 hours a week, shifts including nights and weekends • A comprehensive relocation package • You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development To negotiate To negotiate Full-time Customer Service Location/Netherlands/ Language/English French Technical Service Representative (m/f) German, Maastricht Mon, 16 Jan 2017 08:28:19 CET 48391 http://www.europelanguagejobs.com/jobs/customer-service/technical-service-representative-mf-german-maastricht-48391.html people-s-place GmbH Maastricht Limburg Netherlands Our client is a well-known international car manufacturer and its customer service center is the central point of contact in Europe, caring for the needs of current and prospective customers. Your Responsibilities: • Investigate breakdown cases for the technical root cause of the breakdown • Document findings appropriately and highlight trends to business partners • Request faulty parts to be sent in for further analysis • Appropriate usage of available resources and documentation of business related activities in relevant system (eg. ticketing system) • Identify and escalate complex issues were necessary • Proactively and continuously monitor workload to ensure timely investigation • Proactively identify, analyse and resolve or escalate problems and situations applying personal expertise and accrued knowledge • Affinity with automotive technology • Analytical thinking • Proficient understanding of relationships between internal and external processes • Excellent communication skills (B2B) • Advanced level of English and German, both verbal and in writing, plus a working level (including technical terms) of one of the following languages: Spanish, Italian or French • Is capable of handling advanced tasks in combination with regular workload without detriment to own stress level • Experience with S24h processes is a plus• You hold a full time job Monday to Friday, occasionally on Saturday • You work in a growing international company in an ambitious, professional and dynamic environment drawing a corresponding salary plus bonuses • A generous relocation package • Pension Plan • Transportation Plan • Discount on health insurance To negotiate To negotiate Full-time Customer Service Location/Netherlands/Limburg Language/English German Italian Business Developer- IT Sector Mon, 16 Jan 2017 08:26:24 CET 57286 http://www.europelanguagejobs.com/jobs/sales-marketing/italian-business-developer-it-sector-57286.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Business Developer who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be speaking to the key decision makers in multinational companies to build long lasting business relationships. How you'll do this: -Researching businesses to find new sales opportunities -Teaming up with the marketing department to follow up their campaigns -Keeping the database refreshed with up to date market information What you bring to us: -An eagerness to learn -The ability to improvise and adapt to any situation -Self-confidence and a great team ethic -Native level of Italian with fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.What we give to you: -Salary: from 17.000Euros to 22.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent training and mentoring -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Italian German Speakers needed in Lisbon! IT PROFILES Mon, 16 Jan 2017 08:22:39 CET 57285 http://www.europelanguagejobs.com/jobs/Technical-Support/german-speakers-needed-in-lisbon-it-profiles-57285.html Mgi Recruitment Lisbon Lisbon Portugal Do you want to work for a Worldwide Leader in Customer Experience Management & Business Process Outsourcing? Do you want to be part of a new brand project? If so, we are waiting for you! MGI is a leading global expert in multilingual contact centre recruitment. We are now looking for talented people to join an international team in the beautiful Lisbon, Portugal! Your tasks will be: -Build good relationships with customers. -Be the first point of contact to handle technical support and resolve customer complaints. -Proactively and independently work to meet targets and goals. -B2B (80%) & B2C (20%) support with selected English email support. -Respond professionally to inbound phone calls and emails, including urgent situations. We are looking for full time IT or technical support professionals to join our team and provide support to the German market. If you are fluent in German, have a passion for IT/technology, are a good problem solver and have exceptional people skills, then we want you on the team. This team will be on the front lines working with our users every day to improve user experience. -International environment. -Attractive salary and conditions. -Friendly atmosphere. -Stability. -Performance bonuses. APPLY TODAY AND WE WILL GLADLY GIVE YOU A CALL WITH MORE INFORMATION Permanent Full-time Technical Support Location/Portugal/Lisbon Language/English German French Business Developer- IT Sector Mon, 16 Jan 2017 08:18:08 CET 57284 http://www.europelanguagejobs.com/jobs/sales-marketing/french-business-developer-it-sector-57284.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Business Developer who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be speaking to the key decision makers in multinational companies to build long lasting business relationships. How you'll do this: -Researching businesses to find new sales opportunities -Teaming up with the marketing department to follow up their campaigns -Keeping the database refreshed with up to date market information What we give to you: -Salary: from 17.000Euros to 22.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent training and mentoring -Relocation package (if you are living abroad)What you bring to us: -An eagerness to learn -The ability to improvise and adapt to any situation -Self-confidence and a great team ethic -Native level of French with fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English French *DACH Payroll Administrator (fulltime permanent position)* Mon, 16 Jan 2017 08:00:11 CET 55407 http://www.europelanguagejobs.com/jobs/payroll/dach-payroll-administrator-fulltime-permanent-position-55407.html GameStop Europe Services Limited (not set) Dublin Ireland GameStop is the world's largest multichannel video game retailer. GameStop’s retail network and family of brands include over 6,500 company-operated stores in 15 countries worldwide. The Northern European Head Office which is located in Dublin (Ireland) and manages over 200 stores is now looking to employ people who share our passion for gaming and are committed to deliver exceptional service and market leading skills. SUMMARY Having recently transitioned Payroll Processes from the DACH region to our head office here in Swords, GameStop is now seeking to add to our current team an experienced DACH Payroll Adminstrator. As the team is responsible for German, Swiss and Austrian payroll the ideal candidate will have experience in deliverying DACH payroll and will be required to be speak fluent English and German. This is a fulltime permanent position. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Payroll Preparation and Processing - Full responsibility for DACH Payroll Function. - Managing multiple international payroll responsibility for the provision of all payroll process specific services and deliverables; - Ensuring that Personnel Administration / Payroll processes are in line with global processes/directions, legal and taxation standards, procedures, collective tariff agreements, country specific requirements and comply with legislative obligations and internal auditing requirements; - Validation of timesheet data transmitted from Retail Chain, via Kronos Time and Attendance System - Setup of new employees on payroll system - Processing payrolls, including: calculating, bonus payments, starters and leavers; - Payroll Payments via Paypath - Recording Holiday, Sick Leave, Absenteeism - End of Year Payroll Processes - Remitting of taxes to German, Swiss and Austrian government bodies. - Reconciliation of Payroll on monthly basis. - Prepare and Reconcile Payroll Mgt Reports each month - Providing support to all employees and managers in scope of Payroll; - Support HR team to ensure correct data flow; - Other reports as required by management from time to time. Pension - Administering Company pension scheme Employee Expenses - Payment of Expenses via Payroll Miscellaneous - Participate in payroll related projects. RELATED COMPETENCIES - Emotional Intelligence — Leveraging high levels of self-awareness, self-management, social awareness and relationship management, capacity to manage behavior, navigate social complexities and make personal decisions to achieve positive results. - Navigating Complexity — Proactively and quickly making sense of complex issues; responding effectively to complex and ambiguous situations; communicating complicated information simply. - Collaboration — Working effectively and cooperatively with others; establishing and maintaining good working relationships. - Building Strategic Trusting Relationship — Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions. BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE) At least 2 years’ experience in a similar role. Leaving Certificate and / or relevant Third Level Qualification. Strong knowledge of HR processes and policies, characteristic for the country served- Germany, Switzerland or Austria. Knowledge of payroll processing, characteristic for the above-mentioned countries. Strong problem solving, decision making and analytical skills. Proven ability to form strong customer relationships, an understanding of customer focus and service delivery Ability to deliver results in a fast-paced environment. LANGUAGE SKILLS Fluent written and verbal English and German essential Ability to read Nordic languages an advantage REPORTS TO: SR. HR Director Europe SALARY: DOE Permanent Full-time Payroll Location/Ireland/Dublin Language/English German Trading Assistant Team Poland Mon, 16 Jan 2017 07:58:47 CET 54640 http://www.europelanguagejobs.com/jobs/Business-Development/trading-assistant-team-poland-54640.html Careersineurope.eu Sofia Sofia Bulgaria This client was established in 2008 to service the professional market. This client offers fast trading infrastructure at professional prices. In 2013 this client started offering this service to retail investors giving them online access to 100 security exchanges worldwide at wholesale prices. Currently this client is expanding the online brokerage within the European Union. This client is active in Amsterdam, Hong Kong and Sofia. We are looking for a native Polish speaker who wants to be part of the Polish team. As a member of the Polish team you will maintain the success of our company after a successful launch in Polen. The Polish team is looking for a Polish team member at our office in Sofia, Bulgaria. The team assists in the development of the marketing campaign, the PR, compliance/legal/ tax issues, risk management and institutional sales. One of the team members will be directed as country manager within the first two years. The first period, up to a year, the country team member will focus on all internal processes and their product knowledge, as well as some compliance and risk basics. During this period the team member will start with the CFA program. As soon as the first level of the CFA program is successfully finished, the team member will focus on one of the main knowledge areas. In the third year the candidate can switch to another specialism. After passing the 3rd level of the CFA program, a next step as country manager, marketer, compliance officer, risk manager, trader, or other financial specialism is available. All the different country teams are very international, and consist of all young professionals who have affinity with financial markets.Master’s degree in Finance or Economics 0 – 2 years of experience Native Polish Intermediate level of English You are an energetic team player with excellent communication skills You are willing to move to Sofia, BulgariaMarket conform remuneration with additional package consisting of CFA Education and other relevant training. Optional housing / apartment sharing with peers in Sofia (the company pays the rent) a Multi-Sport card for free access to many different sporting facilities, a Healthcare package and two plane tickets per year to your home country. You will work in Sofia, Bulgaria, in a modern work environment in an international team. Less than 18.000 € gross / year Permanent Full-time Business Development Location/Bulgaria/Sofia Language/English Polish Trading Assistant French Team Mon, 16 Jan 2017 07:58:35 CET 54767 http://www.europelanguagejobs.com/jobs/Business-Development/trading-assistant-french-team-54767.html Careersineurope.eu Sofia Sofia Bulgaria Company profile This client was established in 2008 to service the professional market. This client offers fast trading infrastructure at professional prices. In 2013 this client started offering this service to retail investors giving them online access to 100 security exchanges worldwide at wholesale prices. Currently this client is expanding the online brokerage within the European Union. This client is active in Amsterdam, Hong Kong and Sofia. The Job We are looking for a native French speaker who wants to be part of the French team. As a member of the French team you will maintain the success of our company after a successful launch in France. The French team is looking for a French team member at our office in Sofia, Bulgaria. The team assists in the development of the marketing campaign, the PR, compliance/legal/ tax issues, risk management and institutional sales. One of the team members will be directed as country manager within the first two years. The first period, up to a year, the country team member will focus on all internal processes and their product knowledge, as well as some compliance and risk basics. During this period the team member will start with the CFA program. As soon as the first level of the CFA program is successfully finished, the team member will focus on one of the main knowledge areas. In the third year the candidate can switch to another specialism. After passing the 3rd level of the CFA program, a next step as country manager, marketer, compliance officer, risk manager, trader, or other financial specialism is available. All the different country teams are very international, and consist of all young professionals who have affinity with financial markets.We ask Give support in PR and Marketing activities. Manage customer calls and e-mails, in order to extend existing contracts and acquire new business. Be knowledgeable about financial products traded on the financial markets. Remain knowledgeable about all organization's products and services to facilitate sales efforts. Educate yourself with different disciplines needed to operate the broker. Be able to do all internal communication in English.Our client offer Market conform remuneration with additional package consisting of CFA Education and other relevant training. Optional housing / apartment sharing with peers in Sofia (the company pays the rent) a Multi-Sport card for free access to many different sporting facilities, a Healthcare package and two plane tickets per year to your home country. You will work in Sofia, Bulgaria, in a modern work environment in an international team. Less than 18.000 € gross / year Permanent Full-time Business Development Location/Bulgaria/Sofia Language/English French German Customer Support Representative Mon, 16 Jan 2017 07:58:26 CET 4364 http://www.europelanguagejobs.com/jobs/contact-centre-director/german_customer_support_representative-4364.html Careersineurope.eu Sofiya Sofia Bulgaria Starter level applicants welcome! Company profile: Compared to countries like Ireland, Czech Republic or Malta, Bulgaria is still a relatively unknown but booming home to many outsourcing companies. There are numerous international companies offering multilingual call center and IT support jobs. Salaries seem lower then in other countries at first glance, but the local "purchasing power" with the common salary for call agents is better then in countries mentioned before. You can have a great living standard and wonderful international experience. What about skiing 10 km's from your work, or visiting lively Sunny Beach near Varna, in summer time? Contracts and employee benefits are all up to western European standards. We have several call center clients looking for French speakers, however we are specifically recruiting for 1 large account, a multinational end-user client in need of many French speaking customer service professionals over the next months. The Job: For one large account we have started recruiting French speakers with at least B2, preferably C1 level of French language skills. Next to that, English must be on a communicative, preferably professional level. Expected is at least mid level education and some customer oriented experience (retail, call center, restaurant business....), but most importantly good grasp of PC and internet and a customer friendly voice and attitude. Furthermore, shifts could include a afternoon/evening shift from 16.00h. to 23.00h. Which is actually quite attractive! If you meet the description and are available for at least one year, please respond and add your full CV in English and short motivation . We can further support you with information and housing in Sofiya!- Mid-level or higher educational background - You're flexible, customer oriented, friendly and can take on challenges - Fluency in French, at least B2 and willingness to improve - Good level of English (B1 or up) - Some customer focussed experience (retail, F&B, call center...) - Full time and long term availability (1+ year) - Willingness to work irregular shifts, if necessary This job is only open to EU/EEA citizens, not in need of a work permit for Bulgaria. Thanks for understanding.Salaries range from 700 - 1000,- euro's netto which compared to local costs of living is relatively (much!) better then in other countries, for life standard. Costes of living are roughly half of that in western European countries. For example, a city center apartment could cost 250,-. Furthermore, additional benefits can include transportation costs, free lunch, food vouchers for groceries (often enough for all shopping or eating out regularly), health insurance, regular parties and events, et cetera... To negotiate To negotiate Indifferent Contact Centre Director Location/Bulgaria/Sofia Language/English German Business Consultant Hungarian Mon, 16 Jan 2017 07:58:09 CET 55094 http://www.europelanguagejobs.com/jobs/Business-Development/business-consultant-hungarian-55094.html Careersineurope.eu Krakow Mazowieckie Poland Company profile Our client is a global leader in business process outsourcing. The mission of this company is to help organisations around the whole world and let them grow, advice how business owners can manage their systems or processes. The most important valuable asset is to help companies to reach the highest and best customer relationships with the end-users. This organisation has offices in different parts of Europe, America and Africa, they are located in more than 15 countries worldwide. In almost every continent they have an office where they make the differences for their customers. The Job The job responsibilities for the Google Team include: Contacting existing customers via telephone and email on a daily basis Consulting with clients to provide the best solution for their business goal Building customer relationships and managing accounts while increasing program revenue Developing accounts and growing strategic relationships Using existing client data to provide custom recommendations tailored to client goals Processing orders set by the customer regularly We ask Ability to speak, read and write native Hungarian Ability to speak, read and write good English Exemplary communication skills and superior listening skills Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment Highly motivated and goal-oriented Creative decision making skills and proven ability to work independently Strong attention to detail and follow-up skills Knowledge of MS Excel and Office and basic use of voicemail and electronic mail systemsContract: Full time (one year contract at the beginning without probation period, after one year – permanent) 1st day on the contract is simultaneously first day on the training Attractive base salary of 4800 PLN Gross, plus commission between 900-2000 PLN, based on performance and a team commission Flexible hours Continuous, 1 month full-paid training on the latest technology Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements Multi-sport card Opportunity to work in unique place, with cheerful people and great atmosphere (onsite kitchen) Relocation package Less than 18.000 € gross / year Permanent Full-time Business Development Location/Poland/Mazowieckie Language/English Hungarian Inside Sales Account Manager HUNGARIAN/CZECH/SLOVAK Mon, 16 Jan 2017 07:45:22 CET 55112 http://www.europelanguagejobs.com/jobs/Telesales-Lead-Generation/inside-sales-account-manager-hungarianczechslovak-55112.html WiPjobs Krakow Kujawsko-Pomorskie Poland We are recruiting an enthusiastic, results driven individual to support an existing portfolio of customer accounts within an allocated region. You will take responsibility for managing and growing business for a defined account base and increasing customer engagement and loyalty in line with growth targets. This is a NOT a role that requires cold calling, however, this is a fast-paced , ever changing environment where you as a “people person” with a “passion for closing the sale” can take ownership of the call and truly make a difference by building relationships with our customers. Don’t worry, you don’t need to know anything about electronics! Your sales experience, customer service and relationship building skills as well as the ability to cross sell and upsell and a passion for learning new systems is key.• Great communicator, with a winning mentality • Collaborator – can deal with people at all levels within the organisation internally and externally • Has worked in a telemarketing or internal sales environment • Customer focused • Computer Savvy – good working knowledge of Microsoft packages and understanding of the Web • You need to be fluent in Hungarian knowledge (native or C2 level) and fluent English.In addition to our competitive salary and sales incentive bonus, you will have additional benefits such as support with private health care insurance and Multisport Card. Permanent Full-time Telesales/Lead Generation Location/Poland/Kujawsko-Pomorskie Language/Hungarian Czech Slovak Finnish, Swedish, Danish, German, Dutch jobs in Athens Mon, 16 Jan 2017 07:30:40 CET 57283 http://www.europelanguagejobs.com/jobs/customer-service/finnish-swedish-danish-german-dutch-jobs-in-athens-57283.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities - Customer service role • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent in any of this language; Finnish, Swedish, Danish, German or Dutch + good English speaker • Very good knowledge of computers • Able to work in fast- pace and competitive atmosphere • Enjoy talking with people by phone and emails • No previous work experience required • Willing to relocate to Athens Greece • Very good salary • Flight ticket provided • 2 weeks free hotel accommodation • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/German Dutch Finnish Swedish Customer Service Advisor FRENCH Speaker Sun, 15 Jan 2017 23:00:03 CET 33885 http://www.europelanguagejobs.com/jobs/agent/customer-service-advisor-french-speaker-33885.html WiPjobs Katowice Slaskie Poland • Answer incoming customer calls regarding technical issues, service questions and general client concerns. • Identify and assess customers’ needs to achieve satisfaction Identify and assess customers’ needs to achieve satisfaction • Keep records of customer interactions, process customer accounts and file documents Identify and assess customers’ needs to achieve satisfaction • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. • Very good French language skills both verbal and written, plus good level of English • Strong phone contact handling skills and active listening • Ability to multi-task, prioritise, and manage time effectively • Customer orientation and ability to adapt/respond to different types of characters • Technical support experience would be an advantage but is not necessary • Ability to work under pressure • Work in multinational company for global brands • Career growth opportunities, wide range of trainings, free language courses. • You will learn best practices from experts. • You will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves! • Medical care for whole family, life insurance. • Our offices are conveniently located with “Bicycle-friendly” certificate! Less than 18.000 € gross / year Permanent Full-time Agent Location/Poland/Slaskie Language/English French Junior breakdown coordinator - Swedish and Finnish Sun, 15 Jan 2017 23:00:03 CET 38623 http://www.europelanguagejobs.com/jobs/customer-service/junior-breakdown-coordinator-swedish-and-finnish-38623.html Volvo Group Gent East Flanders Belgium You register calls and problems in a logging system You follow-up the breakdowns and keep the driver, customer, home dealer informed about his case You negotiate acceptable solutions for logistic & technical problems Being fluent in English in combination with Swedish AND Finnish (Swedish + another language could be considered aswell). You have good customer-oriented collaboration, communication and facilitation skills. Basic skills in MS Office applications are required. Technical knowledge of trucks and busses is an asset. Willing to work in a shiftsystem This position is located in Gent (Belgium)We offer a challenging job in an international environment. Temporary Full-time Customer Service Location/Belgium/East Flanders Language/English Finnish Swedish Customer Service Advisor FRENCH Speaker Sun, 15 Jan 2017 23:00:03 CET 53562 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-advisor-french-speaker-53562.html WiPjobs Bucharest Bucharest Romania Are you happy around people? Do you agree that there is no situation one could not escape from? Would you like to work with well known international brands? Explore your potential now! -Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network -Delivering professional and prompt service to the customers -Keeping records of all customers’ enquiries in the reporting system -Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem -Sending more complex enquiries to the relevant IT Support Team-Very good French language skills both verbal and written -Good English skills -Excellent verbal and written communication skills -Professional telephone manner -Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications -Basic technical support experience an advantage but not necessary -Flexible, well-motivated team player, ability to work under pressure -Work in a multinational company for c.a. 100 Blue Chip Clients – known, global brands, supported by 6000 professionals in 30 languages -Clearly defined career path (experts or managers), wide range of trainings – over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages -You will learn best practices and global business from experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database -You will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves! -In addition to the salary you will receive attractive benefits package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards! -Our offices are conveniently located with “Bicycle-friendly” certificate! To negotiate Full-time Customer Service Location/Romania/Bucharest Language/English French USA Customer Representative Sun, 15 Jan 2017 23:00:03 CET 55585 http://www.europelanguagejobs.com/jobs/customer-service/usa-customer-representative-55585.html SELLBYTEL Group Barcelona Barcelona Spain For one of our clients, a uniquely inventive, technology-driven enterprise focused on the development of high-performance textiles, SELLBYTEL Group is looking for friendly and outgoing individuals, service minded and eager to support other people. Moreover, our future employees need to have an optimistic attitude ready to go the extra mile to provide excellent customer service support. Responsibilities Contact Management -Provide first class customer satisfaction at all times and do whatever is necessary to support our customers. -Handle incoming customer contacts (via telephone, e-mail, or any other means - like Social media), log call details onto call tracking systems and perform call follow ups according to procedures. -Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures. -Ensure correct presentation of the customer's corporate and brand images in all interactions. Knowledge Management -Attend all trainings and certify at Online Academy to prove expertise and understanding of all topics relevant to the service. -Provide pro-active feedback to team leaders regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within SELLBYTEL guidelines. -Enrich and localize the knowledge database from new incoming contacts. Requirements -Native level of English plus fluent Spanish, French or German Soft Skills: -Self motivated. -Team player. -Active listening skills. -Supportive person. -Outgoing and open minded. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer: -Full-time and long-term contract -Schedule: from Monday to Friday, from15.00 to 24.00 or from 17.00 to 02.00 -Salary: 1450Euros gross/month+ up to 200Euros gross/month in bonus+ extra bonus for late shift. -Career opportunities. -Opportunity to join our international team. -Relocation Package. 18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English French German Danish Sales Representative - IT Sector Sun, 15 Jan 2017 23:00:03 CET 55654 http://www.europelanguagejobs.com/jobs/sales-marketing/danish-sales-representative-it-sector-55654.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Sales Representative who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be using your initiative to negotiate and close deals with international businesses. You will do this by: -Contacting potential clients by phone and by email -Maintaining close contact and building lasting relationships with key decision makers -Regularly informing businesses of current marketing campaigns and promotions -Closely managing and reporting on your sales pipeline What you bring to us: -A smart and ambitious approach with excellent communication skills -Experience of success working in a sales environment -Self-confidence and a great team ethic -Native level of Danish with fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we give to you: -Salary: From 17.000 to 24.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent, ongoing training and mentoring -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Danish Portuguese Technical Support Advisor - Apps Sun, 15 Jan 2017 23:00:03 CET 55705 http://www.europelanguagejobs.com/jobs/customer-service/portuguese-technical-support-advisor-apps-55705.html SELLBYTEL Group Barcelona Barcelona Spain Do you know a world well known American corporation which provides Internet-related product services, including internet search, mapping, cloud computing software and advertising? Are you passionate about new technologies? If your answer is yes and you like helping others with their technical issues, then you might be the perfect for us! What you would do: ·Maintain client relationships through product support over the phone. ·Respond to incoming calls and email from enterprise clients. ·Handle effectively all incoming incidents in a customer service environment ·Gather information from customers, troubleshoot technical and account issues What we are looking for: ·Portuguese native speaker with fluent English ·Knowledge of operating systems (Windows, Macintosh OS), networks and hardware components ·Preferentially technical background or technical formation and experience in troubleshooting ·Interest to learn and apply new technologies ·Ability to operate in high pressure situations ·Excellent communication skill and listening skills ***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***We offer ·Salary: 17 000 gross/year + performance bonus ( up to 3000 ) ·Full time shift: 39 hrs/week ·Schedule: Monday-Friday from 13:00 to 22:00 or from 15:00 to 24:00 ·Real possibility to grow within the company ·Opportunity to join our international team ·The work is located in Barcelona Center 18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English Portuguese Portuguese Business Consultant - Apps Sun, 15 Jan 2017 23:00:03 CET 55707 http://www.europelanguagejobs.com/jobs/sales-marketing/portuguese-business-consultant-apps-55707.html SELLBYTEL Group Barcelona Barcelona Spain Are you looking for a new job or just tired of your current job? Do you need a change? Do you know a world well known American corporation which provides Internet-related product services, including internet search, mapping, cloud computing software and advertising? Your answer is yes? Then continue reading. Are you interested in new technologies ? Is your English on a high level? Not afraid of new challenges? Your are Sales oriented? Your answer is yes again? Great, continue with job description ! What you would do: ·Maintain client relationships through product support over the phone. ·Identify and grow opportunities and collaborate with sales coach to ensure growth attainment ·Respond to incoming calls and email from enterprise clients. ·Manage effectively all incoming incidents in a customer service environment. ·Gather information from customers, troubleshoot technical and acCount issues (escalating when necessary). ·Operate as the lead point of contact for initial settings to your customers ·Build and maintain strong customer relationship during trial period ·Ensure the timely and successful delivery of our solutions according to customer needs and objectives ·Forecast and track key account metrics ·Assist with high severity requests or issue escalations as needed What we are looking for: -Native level of Portuguese with fluent English -Sales oriented person who is aware of sales techniques -Excellent listening and communication skills, both written and verbal. -The agent is a business consultant capable of understanding customer's business challenges and tailor a solution adapted to their need. -Confident at overcoming product objections -Interest to learn and apply new technologies -Ability to operate in high pressure situations -Preferentially technical background or technical formation and experience in troubleshooting -Comfortable approach when speaking to IT techs, end-users, decision-makers, CEOs... -Proactive follow up discipline _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we are offering: -Salary: 17 000 gross/year + performance bonus ( up to 3000 ) -Full time shift: 39 hrs/week -Real possibility to grow within the company -Opportunity to join our international team -Offices located in Barcelona Center 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Portuguese Portuguese Customer Representative Sun, 15 Jan 2017 23:00:03 CET 55744 http://www.europelanguagejobs.com/jobs/customer-service/portuguese-customer-representative-55744.html SELLBYTEL Group Barcelona Barcelona Spain Are you interested in Fashion? We are looking for a Fashion Advisor with high/native level of Portuguese Main tasks -Take incoming customer calls (via telephone, email, voicemail or other automated alerts) and solve users' demands related to orders (complaints, refunds, recommendations, etc.) -Maintain service and product knowledge and expertise associated with applications specific to individual customers. Requirements -High/native level of Portuguese -Fluent level of English or Spanish -Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration -Good disposition to work in a customer service environment -Customer care skills - ability to listen to and understand the customers' need -Ability to take ownership of, and progress calls to resolution or to escalate call to resolution _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. We offer -Part-time position (35 hours/week) -Salary: 14.296,72Euros gross/year + up to 1.243,11 Euros gross/year in bonus Different shifts: -Portuguese market: from 16.00 to 23.00, from Monday to Friday Temporary position until the end of January, with possibility to extend. Less than 18.000 € gross / year Temporary Partial - Indifferent Customer Service Location/Spain/Barcelona Language/Spanish English Portuguese Dutch Sales Representative - IT Sector Sun, 15 Jan 2017 23:00:03 CET 55870 http://www.europelanguagejobs.com/jobs/sales-marketing/dutch-sales-representative-it-sector-55870.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Sales Representative who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be using your initiative to negotiate and close deals with international businesses. You will do this by: -Contacting potential clients by phone and by email -Maintaining close contact and building lasting relationships with key decision makers -Regularly informing businesses of current marketing campaigns and promotions -Closely managing and reporting on your sales pipeline What you bring to us: -A smart and ambitious approach with excellent communication skills -Experience of success working in a sales environment -Self-confidence and a great team ethic -Dutch native speaker with fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we give to you: -Salary: From 17.000 to 24.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent, ongoing training and mentoring -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Dutch Marketing & Communication Specialist w/ Spanish Sun, 15 Jan 2017 23:00:03 CET 55967 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/marketing-communication-specialist-w-spanish-55967.html Babel Profiles Barcelona Barcelona Spain Eres un experto en Marketing y Comunicación con ganas de trabajar en una nueva start-up en Barcelona? ¿Te gustaría tener la oportunidad de ser el responsable de llevar a cabo un proyecto en plena expansión? Si buscas un nuevo reto dinámico donde cada día es distinto al anterior, ¿a qué estás esperando? ¡Envíanos tu CV! Nuestro cliente es una start-up ubicada en Barcelona que acaba de abrir sus puertas y que, durante unos pocos meses meses, ha tenido un gran crecimiento a nivel nacional e internacional. Su negocio se basa en ofrecer soluciones hardware para apartamentos turísticos, hoteles u hostales que monitorizan varios aspectos. Siendo una start-up joven con mucho potencial, ahora necesitan a un Especialista en Marketing y Comunicación que les ayude a ganar visibilidad en el mercado a través de estrategias online y offline. Buscamos a un candidato con pasión, experiencia y que tenga ganas de colaborar, con su conocimiento, al éxito de este proyecto. Como Especialista de Marketing y Comunicación, tus responsabilidades clave serán: - Desarrollar y ejecutar estrategias de marketing para mejorar la imagen de marca y su visibilidad - Gestionar la comunicación interna y externa - Manejar las redes sociales para incrementar followers, potenciales clientes y tráfico utilizando plataformas claves - Diseñar, ejecutar y seguir campañas de marketing online (estrategia SEO/SEM) - Soportar al Departamento de Ventas¿Qué perfil estamos buscando? - Nivel nativo de Español - Nivel avanzado de Inglés será valorado - Otro idioma europeo será valorado - Formación universitaria en Marketing/Comunicación - 1-2 años de experiencia en la creación de contenidos online y offline - Experiencia con SEO/SEM/Webex, Gotomeeting/Newsletters a traves de bases de datos como Microsoft Dynamics CRM - Conocimiento de Google ADWords, Google Analytics, Adobe (Photoshop, Illustrator, InDesign) - Persona analítica capaz de trabajar de forma independiente - Organizada y proactiva - Actitud profesional y positiva - Profesional inovativo y creativo, con la habilidad de analizar datos y estar al día con las nuevas tendencias¿Qué se ofrece? - Contrato indefinido con estructura salarial competitiva - Interesante plan de carreras y crecimiento profesional - Oportunidad de trabajar en una empresa con un fuerte plan de expansión Permanent Full-time Marketing and PR Location/Spain/Barcelona Language/Spanish Corporate Travel Consultant w/ Advanced level of English Sun, 15 Jan 2017 23:00:03 CET 55973 http://www.europelanguagejobs.com/jobs/tourism/corporate-travel-consultant-w-advanced-level-of-english-55973.html Babel Profiles Barcelona Barcelona Spain Do you see yourself working and accompanying your customers on trips all around the world? If this excites you and you are a Native English speaker with working knowledge of Amadeus – this job is waiting for you! Our client is a well-known international company, leader in the Tourism sector and present in nearly 120 countries. They are looking for enthusiastic customer oriented individuals with a passion for the travel industry who can offer an all-round extraordinary business travel experience, devoting themselves to optimum travel consultancy and being the leaders within their field. As a Corporate Travel Consultant, your responsibilities include: - Booking air/rail/ferry/hotel/car and other related services - Finding the best deals available for your client according to the company processes and preferred suppliers - Assisting your client during his or her trip - Creating a positive experience that ends with a high customer satisfaction - Assisting all your clients during their trip with Visa/Clearance of invoices, refunds or cancellationsKey Languages: - Native level of English - Advanced level of French is a plus Core Skills/Experience: - Minimum 1 year of working experience of Amadeus - Working experience in the tourism industry - Experience in Customer Relations - Excellent oral and written communication skills - Proactive and positive attitude - Quality and result oriented What´s on Offer: - Permanent contract - Competitive fixed salary plus interesting bonus scheme - Flexible benefits package - Monday to Friday / normal office hours - Initial training of 2 weeks - Free Spanish language course - Additional training courses - International working environment - Possibility to become part of a dynamic team in a stable and well-known company Permanent Full-time Tourism Location/Spain/Barcelona Language/English Tourism Start-Up (Field) Sales w/ Spanish Sun, 15 Jan 2017 23:00:03 CET 55974 http://www.europelanguagejobs.com/jobs/Field-Sales/tourism-start-up-field-sales-w-spanish-55974.html Babel Profiles Barcelona Barcelona Spain ¿Te gustaría tener la oportunidad de ser un/a comercial que viaja por las ciudades más bonitas de España para cerrar tus propias ventas y conocer a tus clientes en persona? ¿Te ilusiona la idea de formar parte de una start-up en rápida expansión? Nuestro cliente es una start-up de Barcelona que acaba de abrir sus puertas y que, durante unos pocos meses, ha tenido un gran crecimiento a nivel nacional e internacional. Su negocio se basa en ofrecer soluciones hardware para apartamentos turísticos, hoteles u hostales que monitorizan varios aspectos. Para su equipo de ventas, están buscando a nuevos comerciales que puedan aportarles talento y pasión. Como Ejecutiv@ de Ventas, tus responsabilidades incluyen: - Realizar un análisis de mercado para identificar nuevas oportunidades de negocio - Realizar llamadas para captar a potenciales nuevos clientes - Dar seguimiento y soporte a tus clientes durante todo el ciclo de ventas - Conocer a tus clientes en reuniones presenciales para cerrar el ciclo de ventas - Colaborar con el departamento de Finanzas y Atención al Cliente para asegurar un buen servicio de pre y pos-venta ¿Qué se requiere? - Nivel nativo de Español - Nivel intermedio de Inglés será valorado - Carrera universitaria será valorado - Por lo menos un año de experiencia en venta telefónica - Experiencia en trabajar por objetivos - Persona que valora el ritmo y el entorno start-up - Flexibilidad y abilidad a adaptarse a cambios rápidos - Disponibilidad para viajar (1 semana al mes) - Persona ambiciosa, practiva y motivada, con ganas de crecer profesionalmente¿Qué se ofrece? - Salario fijo competitivo + bonus - Gastos de viajes cubiertos por la empresa - Contrato indefinido - Interesante plan de carrera y de crecimiento profesional - Oportunidad de trabajar en una empresa en fuerte expansión Permanent Full-time Field-Sales Location/Spain/Barcelona Language/Spanish French Advertising Account Executive Sun, 15 Jan 2017 23:00:03 CET 55996 http://www.europelanguagejobs.com/jobs/customer-service/french-advertising-account-executive-55996.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for an Advertising Account Executive for one of our clients, a leading company in an American Multinational Technology company. Responsibilities -Manage your book of business that consists of existing clients (Mid Market agencies as well as direct advertisers), and introduce them to native advertising and its benefits. -Consistently deliver against revenue targets while delivering outstanding customer sales experience to the advertisers. -Communicate with customers proactively, via phone and email.Requirements -Experience in and a passion for online display advertising. -Sales and account management experience is a plus. -Interest in working against sales target. -Sales and goal oriented. -French native speaker with fluent English -Passionate social media user.We offer -Full-time (39hrs/week) and indefinite contract -Salary: 18.000Euros gross/year + up to 4.000Euros gross/year in bonus -Internal Development Program 18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English French Assistant Voyage, Français Langue Maternelle Sun, 15 Jan 2017 23:00:03 CET 56130 http://www.europelanguagejobs.com/jobs/agent/assistant-voyage-francais-langue-maternelle-56130.html Babel Profiles Barcelona Barcelona Spain Aimez-vous découvrir le monde? Désirez-vous aider d’autres voyageurs grâce à votre passion? Voulez-vous travailler dans une ville dynamique comme Barcelone? Si la réponse est oui, cette offre d’emploi vous est destinée! Notre client est un des leaders en plein développement du secteur touristique. Il fournit un service unique à une clientèle en pleine expansion. Cette entreprise met en contact des personnes venant des quatre coins du monde pour les aider à vivre des expériences de voyages hors du commun. Notre client recherche des profils ayant le français comme langue maternelle et un très bon niveau d’anglais pour leur service clients à Barcelone. Vos responsabilités en tant qu’Assistant Voyage: - Aider les autres voyageurs et leur donner des informations pertinentes sur leurs réservations et d’autres sujets plus généraux; - Résoudre leurs problèmes et les aider en fonction de leurs besoins; - Gérer et mettre à jour les informations client.Connaissances linguistiques: - Français: langue maternelle; - Anglais: très bon niveau. Compétences/expériences principales: - Excellent(e) communicateur/trice offrant un service d’aide à la clientèle de qualité; - Expérience dans le secteur d’assistance client considérée comme un atoût; - Passion pour le tourisme considérée comme un atoût.- Possibilité de travailler dans une entreprise mondialement connue; - Salaire compétitif; - Contrat à durée indéterminée; - Poste stable; - Formation poussée; - Environnement de travail international; - Opportunités de carrière. Project/Service based Full-time Agent Location/Spain/Barcelona Language/English French Norwegian Speaking Customer Service Officer Sun, 15 Jan 2017 23:00:03 CET 56222 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-speaking-customer-service-officer-56222.html Spoton Connections (not set) Malta CUSTOMER SUPPORT OFFICERS Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time. Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience. Requirements: · University degree · Fluent in both Norwegian and English. Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills · Team player and customer oriented · Willingness to learn and expand horizons Permanent Full-time Customer Service Location/Malta/ Language/English Norwegian German CSO Sun, 15 Jan 2017 23:00:03 CET 56223 http://www.europelanguagejobs.com/jobs/customer-service/german-cso-56223.html Spoton Connections (not set) Malta Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time. Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience. Requirements: · University degree · Fluent in both English and German. Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills · Team player and customer oriented · Willingness to learn and expand horizons Permanent Full-time Customer Service Location/Malta/ Language/English German Swedish Speaking Online Content Moderator Sun, 15 Jan 2017 23:00:03 CET 56224 http://www.europelanguagejobs.com/jobs/customer-service/swedish-speaking-online-content-moderator-56224.html Spoton Connections (not set) Malta SWEDISH SPEAKING ONLINE CONTENT MODERATOR Our client is looking to employ a Swedish or Norwegian Speaking Online Content Moderator to strengthen further its growing operations within Malta office. Overview of the Role: · Moderation of User Generated Content · Customer Support via e-mail · Work accurately with eye for details while keeping efficiency · Maintain good knowledge of publication rules and awareness of the respective market · Collaborate with other team members · Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system Skills, Knowledge & Expertise: · Fluent Swedish + Norwegian or Finnish · Flexible and reliable · Very well organized and ready to work in a dynamic environment · Ideally have previous experience in customer care or online business. · Good computer skills · Willing to work shift Permanent Full-time Customer Service Location/Malta/ Language/English Swedish GERMAN SPEAKING CUSTOMER SUPPORT AGENT Sun, 15 Jan 2017 23:00:03 CET 56225 http://www.europelanguagejobs.com/jobs/agent/german-speaking-customer-support-agent-56225.html Spoton Connections (not set) Malta GERMAN SPEAKING CUSTOMER SUPPORT AGENT Overview of the Role: · Customer Support via e-mail · Work accurately with eye for details while keeping efficiency · Maintain good knowledge of publication rules and awareness of the respective market · Collaborate with other team members · Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system Skills, Knowledge & Expertise: · Fluent German, good English · Flexible and reliable · Customer support Background · Very well organized and ready to work in a dynamic environment · Ideally have previous experience in customer care or online business · Good computer skills · Willing to work mainly late shift (15:30-24:00) Permanent Full-time Agent Location/Malta/ Language/English German Swedish Team Leader Sun, 15 Jan 2017 23:00:03 CET 56226 http://www.europelanguagejobs.com/jobs/team-leader-manager/swedish-team-leader-56226.html Spoton Connections (not set) Malta As a Team Leader, you will support and enhance the performance of all the members within your team which may consist of experts in content moderation and customer support. Together with the team you will ensure that the service levels are maintained in accordance to the clients’ needs and expectations by always balancing efficiency with quality in the provision of the service. We want you to be actively involved as part of the team and assume responsibility for the people aspect and adopt a hands-on approach in the monitoring and coaching of fellow colleagues. You should always act as a role model. Responsibilities: · Delivering and supporting others to deliver excellent customer service · Being able to keep both an operational and a strategic perspective · Demonstrate a problem-solving attitude, showing empathy and willingness to provide excellent experience and support to end-users · Collaborate with other team members · Provide feedback and suggestions to managers on trends and most common end-user questions · Giving input on improvements of publication rules to improve user experiences · Maintain excellent knowledge within your area of responsibility; · Where necessary assist in ensuring all assignment’s related relevant systems, manuals, instructions and user guides are updated and reviewed as often as necessary. · Ability to identify and enhance potential in all team members Requirements: · Fluent in Swedish and English · Flexible and able to make quick decisions in a dynamic environment · Conscientious and reliable – commitment is one of our core values! · Eagle eyed with great attention to details · Caring about people – you will be working with securing the online safety our customers and their users · Ideally interested in marketplaces, shared economy and new technology · Previous experience in content moderation, customer care and/or online business is a plus Permanent Full-time Team Leader / Manager Location/Malta/ Language/English Swedish DUTCH TEAM LEADER Sun, 15 Jan 2017 23:00:03 CET 56227 http://www.europelanguagejobs.com/jobs/team-leader-manager/dutch-team-leader-56227.html Spoton Connections (not set) Malta DUTCH TEAM LEADER As a Team Leader, you will support and enhance the performance of all the members within your team which may consist of experts in content moderation and customer support. Together with the team you will ensure that the service levels are maintained in accordance to the clients’ needs and expectations by always balancing efficiency with quality in the provision of the service. We want you to be actively involved as part of the team and assume responsibility for the people aspect and adopt a hands-on approach in the monitoring and coaching of fellow colleagues. You should always act as a role model. Responsibilities: · Delivering and supporting others to deliver excellent customer service · Being able to keep both an operational and a strategic perspective · Demonstrate a problem-solving attitude, showing empathy and willingness to provide excellent experience and support to end-users · Collaborate with other team members · Provide feedback and suggestions to managers on trends and most common end-user questions · Giving input on improvements of publication rules to improve user experiences · Maintain excellent knowledge within your area of responsibility; · Where necessary assist in ensuring all assignment’s related relevant systems, manuals, instructions and user guides are updated and reviewed as often as necessary. · Ability to identify and enhance potential in all team members Requirements: · Fluent in Dutch and English · Flexible and able to make quick decisions in a dynamic environment · Conscientious and reliable – commitment is one of our core values! · Eagle eyed with great attention to details · Caring about people – you will be working with securing the online safety our customers and their users · Ideally interested in marketplaces, shared economy and new technology · Previous experience in content moderation, customer care and/or online business is a plus Permanent Full-time Team Leader / Manager Location/Malta/ Language/English Dutch DUTCH ONLINE CONTENT REVIEWER Sun, 15 Jan 2017 23:00:03 CET 56230 http://www.europelanguagejobs.com/jobs/customer-service/dutch-online-content-reviewer-56230.html Spoton Connections (not set) Malta DUTCH ONLINE CONTENT REVIEWER The company is now looking to employ Dutch Speaking Online Content Reviewers to strengthen further its growing operations within Malta office. Responsibilities: · Moderation of User Generated Content; · Customer Support via e-mail; · Work accurately with eye for details while keeping efficiency; · Maintain good knowledge of publication rules and awareness of the respective market; · Collaborate with other team members; · Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system. Requirements: · Fluent Dutch and English language · Flexible and reliable; · Very well organized and ready to work in a dynamic environment; · Ideally have previous experience in customer care or online business; · Good computer skills; · Willing to work shift: Until 22.00pm Permanent Full-time Customer Service Location/Malta/ Language/English Dutch GERMAN CUSTOMER SERVICE AGENT  Malta Sun, 15 Jan 2017 23:00:03 CET 56309 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-service-agent-malta-56309.html Spoton Connections (not set) Malta GERMAN CUSTOMER SERVICE AGENT Responsibilities: Complex “before-flight” care Communication with passengers via phone and e-mail in English and German language Making flight bookings, changing existing reservations, support regarding online check-in Reservation of special services for passengers (special meals, seats… etc.) Daily use of reservation software (Oscar / Amadeus…) Requirements: Fluency in English and German Strong communication skills Customer oriented attitude Empathy, Energy, Diversity, Drive Experience from call center or tourism is an advantage Other European languages are welcomed Permanent Full-time Customer Service Location/Malta/ Language/English German GERMAN DEBT COLLECTIONS OFFICER Malta Sun, 15 Jan 2017 23:00:03 CET 56312 http://www.europelanguagejobs.com/jobs/team-leader-manager/german-debt-collections-officer-malta-56312.html Spoton Connections (not set) Malta GERMAN DEBT COLLECTIONS OFFICER The Debt Collections Officer is responsible for reaching out to German customers with the aim of reminding them of their upcoming loan repayment date, collecting payments from overdue loans or negotiating other debt repayment options and advising customers of further outcomes of non-payment of loan. Responsibilities: · Deliver a consistent and professional level of service at all times. · Read, interpret, apply and comply with laws, rules, regulations, company policies, procedures and instructions as required. · Demonstrate good customer service skills while initiating outbound and receiving inbound calls. · Consistently, efficiently, and lawfully contact consumers by different communication means regarding collection and recovery of outstanding consumer accounts. · Prepare notifications to secure payment, explain penalties, interest, deadlines, and consequences for failure to comply. · Obtain and evaluate financial information for the purpose of negotiating re-payment terms and methods with debtors by form of payment in full, settlement and/or payment plan. · Follow up on promise to pay and payment commitment accounts to ensure a positive resolution and client satisfaction. · Perform skip-tracing techniques using various tools and databases when needed to find additional customer contact information · Handle each account activity promptly and in the correct manner, updating customer related records in the Bank’s data base accordingly. · Consistently and accurately document all information pertaining to customers’ accounts in the Bank’s data base. · Meet monthly collection goals as assigned by manager. · Support additional consumer service requests. · Promote a positive work environment. · Performs other duties as assigned. Requirements: · Candidate should be energetic, empathetic, and must have a positive attitude. · She/he should be persistent and assertive with a competitive nature. · Communication skills are key in this position, including all active listening, speaking and negotiation. Candidate should have: · Ability to read, write and speak fluent German, · Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette · Ability to negotiate while maintaining a manner which shows sensitivity, tact, and professionalism · Problem solving skills and ability to maintain composure with difficult or irate customers, · Ability to demonstrate basic computer skills including use of MS Windows, word processing, spreadsheets, electronic communication, and Internet browsing. · Knowledge of standard office equipment, · Ability to follow oral and written instruction and to identify exceptions. · Attention to detail, initiative and high standard of work. Education · A level or Equivalent · Previous experience in customer service, sales, collections, or a related role is preferred · Experience with Customer Database preferred · Knowledge of basic business mathematics Permanent Full-time Team Leader / Manager Location/Malta/ Language/English German FINNISH speaking Customer Support Agent Sun, 15 Jan 2017 23:00:03 CET 56359 http://www.europelanguagejobs.com/jobs/customer-service/finnish-speaking-customer-support-agent-56359.html Spoton Connections (not set) Central Region Malta Exciting opportunities here in Malta for FINNISH speakers wanting to start their career in the i-Gaming industry. The role will include handling queries mainly via chat , email and over the phone. ~NO previous experience needed~ Available to relocate to Malta, companies will help with relocation packages. To negotiate Permanent Full-time Customer Service Location/Malta/Central Region Language/English Finnish ACCOUNTANT (DUTCH SPEAKING) Malta Sun, 15 Jan 2017 23:00:03 CET 56365 http://www.europelanguagejobs.com/jobs/account-manager/accountant-dutch-speaking-malta-56365.html Spoton Connections (not set) Malta ACCOUNTANT (DUTCH SPEAKING) Our client is looking for an Accountant , educated to Bachelor or Masters Degree level, and with minimum 3 years work experience as an Accountant. The successful candidate will be based in Malta working with the group internationally. The right candidate will be flexible and will be willing to occasionally travel abroad on business trips to other locations. Responsibilities: Preparation of Management and Statutory Accounts. Payroll / liaison with the payroll bureau Accounts Receivable and Accounts Payable Bank Reconciliations Management Reporting Working with Auditors Additional analysis and reports as requested by management Requirements: Have a minimum of 3 years’ experience working in a similar role Be fully or partly ACCA qualified or hold a bachelor’s degree in accounting. Fluent in Dutch and English Permanent Full-time Account Manager Location/Malta/ Language/English Dutch DUTCH AFFILIATE ACCOUNT MANAGER Sun, 15 Jan 2017 23:00:03 CET 56368 http://www.europelanguagejobs.com/jobs/account-manager/dutch-affiliate-account-manager-56368.html Spoton Connections (not set) Malta AFFILIATE ACCOUNT MANAGER Our client is a Malta and Budapest based premier company with a worldwide customer base, is seeking qualified candidates to fill the position of Affiliate Account Managers. Responsibilities: Aggressive lead generation Liaising with affiliates Integrating new affiliates and networks Taking care of existing affiliates, providing help in invoicing and resolving technical issues Working with designers on developing and optimizing new and existing creatives/landing pages Increasing traffic and participating in strategic decision preparation Tracking KPSs constantly Requirements: At least 3 years of affiliate management experience Native Swedish/Norwegian/Finnish/Danish/Dutch/French/Spanish and outstanding English knowledge is a must Experience using hunting skills to surpass required quotas and achieve high levels of total compensation An aggressive results-oriented sales person with the evidence of a successful track record exceeding sales quotas Natural charismatic networking talent ("work the room") Strong analytical skills and attention to detail Demonstrated track record of developing and managing long-term client relationships Energy, passion and the polish of a sales professional Computer skills including CRM, Outlook, Word, Excel, PowerPoint and Adobe Acrobat Permanent Full-time Account Manager Location/Malta/ Language/English Dutch SWEDISH or NORWEGIAN SPEAKING AFFILIATE ACCOUNT MANAGER Sun, 15 Jan 2017 23:00:03 CET 56371 http://www.europelanguagejobs.com/jobs/account-manager/swedish-or-norwegian-speaking-affiliate-account-manager-56371.html Spoton Connections (not set) Malta AFFILIATE ACCOUNT MANAGER Our client is a Malta and Budapest based premier company with a worldwide customer base, is seeking qualified candidates to fill the position of Affiliate Account Managers. Responsibilities: Aggressive lead generation Liaising with affiliates Integrating new affiliates and networks Taking care of existing affiliates, providing help in invoicing and resolving technical issues Working with designers on developing and optimizing new and existing creatives/landing pages Increasing traffic and participating in strategic decision preparation Tracking KPSs constantly Requirements: At least 3 years of affiliate management experience Native Swedish/Norwegian and outstanding English knowledge is a must Experience using hunting skills to surpass required quotas and achieve high levels of total compensation An aggressive results-oriented sales person with the evidence of a successful track record exceeding sales quotas Natural charismatic networking talent ("work the room") Strong analytical skills and attention to detail Demonstrated track record of developing and managing long-term client relationships Energy, passion and the polish of a sales professional Computer skills including CRM, Outlook, Word, Excel, PowerPoint and Adobe Acrobat Permanent Full-time Account Manager Location/Malta/ Language/English Swedish Portuguese Technical Support Advisor - Android Sun, 15 Jan 2017 23:00:03 CET 56463 http://www.europelanguagejobs.com/jobs/customer-service/portuguese-technical-support-advisor-android-56463.html SELLBYTEL Group Barcelona Barcelona Spain Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies and an international environment. If you speak native Portuguese you are the perfect fit ! We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services. As the Technical Support Advisor, you will be: -Maintaining client relationships through product support over the phone -Providing customers with quotes and product knowledge -Handling effectively all incoming incidents -Gathering information from customers, troubleshoot technical issues PERSONAL REQUIREMENTS: -Portuguese native speaker with fluent English -Willingness to learn and apply new technologies -Analytical skills with demonstrated problem solving ability desired -Ability to operate in high pressure situations -Good technical skills and knowledge preferable -Excellent communication skills. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation Conditions: -Full-time (39 hours/week) and long-term contract. -Schedule:Saturday-Wednesday, from 06.00 to 04.00 (fixed weekends, Thursday and Friday off) -Salary 39 hours/week:16.000 Euros gross/year + up to 1.500Euros gross/year in bonus Benefits: -Relocation Package provided -Possibility to grow within the company 18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English Portuguese Accounts receivable in Bucharest! Finnish Speakers! Sun, 15 Jan 2017 18:59:27 CET 56609 http://www.europelanguagejobs.com/jobs/accounts-receivable/accounts-receivable-in-bucharest-finnish-speakers-56609.html Mgi Recruitment Bucharest Bucharest Romania MGI is an international expert in the multilingual recruitment industry with over 10 years of experience. Our client in Romania; is looking for Finnish speakers to join an international team in Bucharest. You will enjoy this amazing city either you prefer to do something during the day, or during the night. Its charming streets, its trendy bars and its delicious eating options will engage you from the first moment. If you are interested in culture; you will find an eclectic scene, a number of world-renowned facilities and institutions as the prominent Romanian Atheaneum. The hiring company is an American BPO, a multinational specialized in business process outsourcing and information technology services. Responsibilities: -Follow up on, collect and allocate payments -Solving problems. -Creating standard operating procedures. -Process adjustments -Working on database.Skills we need: -Good PC Skills. -Ability to solve problems. -Passion for Accounting. -Finnish + English language. You will work in a very international company. Dutch, Portuguese, Finnish, Danish, Czech, Romanian... All of them creating a multicultural team. The company offers the possibility to grow. This is not just a job, it is an opportunity to develop yourself being in a company which invests money and time in its employees, not just paying salaries but training you form the beginning to have a higher position. You will get a very good salary for the country which is extremely cheap. You will also have a relocation package: flight tickets + taxi + 2 weeks of hotel accommodation. Still thinking? Apply today to get more information! Permanent Full-time Accounts Receivable Location/Romania/Bucharest Language/English Finnish Accounts Payable (m/f), Prague Sun, 15 Jan 2017 18:06:34 CET 53213 http://www.europelanguagejobs.com/jobs/accounts-payable/accounts-payable-mf-prague-53213.html people-s-place GmbH Prague Prague Czech Republic Our client is one of the oldest IT services companies with a headquarter in the US and about 66 000 employees and offices around the world. For their financial shared service center in Prague we are looking for a Accounts Payable (m/f) Accounts Payable (m/f), Prague Your Responsibilities: • Accounts Payable Processing – including posting and parking high volumes of invoices based on company processes. • Matching purchase orders to invoices (PO invoices), or using coding to book the invoices (NON PO invoices). • Checking invoices to ensure that all relevant information is present. • Returning invoices to the vendor where required information is missing. • Working to reduce the quantity of parked invoices. • Preparing payment runs and manual payments. • Proactively and professionally managing the resolution of invoice queries from both internal & external sources. • Supplier statement reconciliation. • Perform payment runs (BACs, CHAPS, cheques…). • Sending out remittance advices.• A Bachelor degree in Finance or related fields. • Communicative knowledge in German and English. • The ability to work independently and as part of a team. • Proactive and strong analytical skills. • MS Excel. • The ability to prioritize, multi-task, and work under pressure.• 25 days of vacation. • Flexible working hours with core hours 9.30 - 15.30 at the offices. • Meal vouchers, fruit and beverages at work place. • Accident and whole world travel insurance paid by the company. • Discounted tarif for you cell phone. • Company's university e-learning programms for free. • Sport vouchers. • Relax room at the offices. • Team buildings. To negotiate Permanent Full-time Accounts Payable Location/Czech Republic/Prague Language/English German Technical Support Representative UHD (m/f) German & Italian Sun, 15 Jan 2017 18:06:28 CET 51007 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-representative-uhd-mf-german-italian-51007.html people-s-place GmbH Maastricht Netherlands The Customer Service department serves all European customers and prospective customers by handling all inquiries and complaints. All inquiries and complaints are handled by telephone, mail, fax or e-mail. Customer Service is responsible for after-sales service issues, technical and product topics and general company related inquiries. As a Customer Service Representative you are the most important interface between the customer and the organization. You insure that customer concerns and queries are dealtwith adequately. You manage the services to customers and transfer product knowledge. • Resolve incoming support requests, incidents and problems in the required languages. • Resolution of issues in the field of car diagnosis hardware, software, flashing and and portal support for workshops, car dealers and company internal departments • Appropriate usage of available resources and documentation of business related activities in relevant system (e.g. ticketing system) • Identify and escalate complex issues were necessary • Proactively and continuously monitor workload to ensure timely investigation and response to support requests • Excellent communication skills (B2B) • Good knowledge of the English language • (Near) native language skills in German AND Italian • Preferably a third language like: Italian, Spanish, French, etc... • Experience in customer support / problem solving business processes • High affinity with IT • Preferably affinity with the car trade, technology and / or electronic equipment • Ability to identify, analyse and resolve problems over the phone with involved partners • Ability to understand the relationship between internal and external processes and how tools and support systems interact • Computer literate (MS Windows Office)Full-time position 40 hours per week between Monday to Friday(Occasionally also Saturdays);shift can range between 07:00 and midnight. Our client offers • The opportunity to work in a growing international company in an ambitious, professional and dynamic environment. • Shift allowance based on actual worked shift based hours. • Collective Health insurance • Opportunities for further self-development • Result-oriented bonus (variable payment) • Relocation package • Pension plan To negotiate To negotiate Full-time Technical Support Location/Netherlands/ Language/German Italian Internal Auditor EMEA (m/f), Heerlen Sun, 15 Jan 2017 18:06:22 CET 53216 http://www.europelanguagejobs.com/jobs/shared-services-finance/internal-auditor-emea-mf-heerlen-53216.html people-s-place GmbH Heerlen Limburg Netherlands Do you have experience in external audit? Would you like to be part of a company where you can make use of your expertise and help to achieve the company's goals? You could see the impact of your work and find your future in the company's structure as an Internal Auditor (m/f). Internal Auditor EMEA (m/f), Heerlen Your Responsibilities: • Contribute to the execution of various financial, operational, and compliance audits, projects, and activities in the Corporate Audit Group. • Assist with the completion of planning, fieldwork, and reporting activities with oversight from the Senior/Principal and at times from the Manager. • Independently interact with process and control owners to schedule and complete SOX testing and perform appropriate follow up with oversight from Principal/Manager • Understand audit objectives before performing test procedures. Consult with the Senior, Principal, and/or Manager if audit objectives are clear. Challenge audit procedures and make recommendations for better methods of testing if appropriate. • Complete audit steps in accordance with established time frames. Communicate difficulties in completing audit areas and potential audit issues or other observations to the Senior in a timely manner. Continue to escalate to Principal or Manager if Senior is not available. • Prepare clear and concise documentation to support conclusions and findings. • Perform self-review of all completed work prior to submitting for review. • Communicate audit results to management in a clear and concise manner.• Master's degree in Accounting, Finance, or Business Administration • 2-4 years of experience in Audit (i.e. Big4 or similar) or 4+ years in Accounting or Finance • Advanced English written skills • Able to work independently and interface in team environment with various levels of management and staff • Good organizational, analytical and problem solving skills, good business sense. • Experience with internal control frameworks and testing methods • Experience with accounting and auditing theories and principles • Experience with Microsoft Office, particularly Excel, Word, Access and PowerPoint. • Working knowledge of 1-2 European languages other than English is a plus. • Professional Certification in accounting and/or internal control is an advantage. • Preferably experience with SAP, with US GAAP and SOX• Interesting and meaningful assignment inside the company • Many opportunities to learn and grow inside the company's structure • Competetive salary • 28 vacation days • Vacation bonus • Yearly performance bonus • Pension contribution To negotiate Permanent Full-time Shared services and Finance Location/Netherlands/Limburg Language/English Inside Sales (m/w) Deutsch, Barcelona Sun, 15 Jan 2017 18:06:16 CET 48444 http://www.europelanguagejobs.com/jobs/sales-marketing/inside-sales-mw-deutsch-barcelona-48444.html people-s-place GmbH Barcelona Germany Unser Klient ist ein international führender Anbieter von Outsourcing-Dienstleistungen in den Bereichen Vertrieb, Service und technischer Support. Inside Sales (m/w) Deutsch, Barcelona Ihre Aufgaben sind: • Identifikation und Qualifizierung potentieller Neukunden • Proaktives Management der zugeordneten Kunden • Bedarfsanalyse, basierend auf Kunden- und Marktanforderungen • Kundengespräche auf Entscheiderebene • Erreichen von Verkaufsquoten und Verkaufszielen• Verhandlungssichere Deutschkenntnisse • Fließende Englisch- sowie Französischkenntnisse sind von Vorteil • Hohe Kommunikationsfähigkeit, Motivation sowie Leistungs- und Zielorientierung • Fundierte Berufserfahrung im Vertrieb / B2B • Gute Computerkenntnisse• Langfristige Vollzeit-Anstellung • Kostenfreie Spanisch-/Katalanisch-Sprachkurse • Umzugspaket • Internes Entwicklungsprogramm To negotiate To negotiate Full-time Sales & Marketing Location/Germany/ Language/English German Customer Service Advisor (m/w) Deutsch, Barcelona Sun, 15 Jan 2017 18:06:06 CET 48433 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-advisor-mw-deutsch-barcelona-48433.html people-s-place GmbH Barcelona Spain • Sie unterstützen Kunden bei allen Post-Sales Anfragen (Logistik, Rückfrage, Rückzahlung, Umwechslung, Anlieferung) • Ihr Ziel ist es, Kundenanfragen mit der höchstmöglichen Zufriedenheit abzuwickeln auch bei Rückgaben, Defekten oder fehlenden Teilen, Nachbestellungen • Sie kommunizieren mit den Kunden via Telefon, Chat oder E-Mail • Sie unterstützen das Team in Barcelona bei Reportings und administrativen Tätigkeiten• Deutsch als Muttersprache und Englisch fließend, alle anderen europäischen Sprachen sind von Vorteil • Mindestens 1 Jahr vergleichbare Erfahrung im Kundenservice • eine Leidenschaft für Technologie und Kundenservice • der Wille, sich stets weiterzuentwickeln und dazuzulernen • ein wahres Kommunikationstalent sein • eine positive Ausstrahlung und Team-player• eine gute Work-Life-Balance • Arbeitszeiten von 8.30 – 17.30 Uhr • Kostenlose Sprachkurse in Spanisch/Katalanisch • viel Freiraum für fachliche und persönliche Entwicklung • Mitarbeitervergünstigungen sowie Weiterbildungsmöglichkeiten • ein attraktives Umzugspaket bei Umzug nach Spanien To negotiate To negotiate Full-time Customer Service Location/Spain/ Language/English German Mitarbeiter IT-Support / Helpdesk (m/w) Deutsch, Lissabon Sun, 15 Jan 2017 18:06:01 CET 48452 http://www.europelanguagejobs.com/jobs/it-helpdesk/mitarbeiter-it-support-helpdesk-mw-deutsch-lissabon-48452.html people-s-place GmbH Lissabon Germany Das Unternehmen betreut namhafte Kunden und überzeugt seit Jahren mit herausragenden Ergebnissen im Bereich Kundenpflege und Technical Support. In Portugal leisten mittlerweile mehr als 4.000 Mitarbeiter hervorragenden Service für die Kunden unseres Auftraggebers in mehr als 50 Ländern und 25 Sprachen. Erwähnenswert ist, dass unser Kunde zum fünften Mal in Folge als “Great Place to Work” ausgezeichnet wurde. Mitarbeiter IT-Support / Helpdesk (m/w) Deutsch, Lissabon Ihre Aufgaben sind: Telefonisch sowie schriftlich gewährleisten Sie PC Soft- & Hardware Systemunterstützung für die Mitarbeiter unseres Kunden über dessen multilinguales Help Desk Team in Lissabon. Ihre Tätigkeiten • Sie nehmen Telefongespräche der Mitarbeiter unseres Kunden entgegen und leisten Unterstützung bei der Anwendung der Soft- und Hardware. Wenn nötig leiten Sie ungelöste Fälle nach Klassifizierung an die entsprechende Abteilung weiter. • Sie identifizieren Probleme und gewährleisten akkurate, kreative und zeitnahe Lösungen, um die Produktivität der Mitarbeiter sicherzustellen. Sie bestehen anfragenintensive Zeiten in denen Sie auch die Reparatur sowie Installation von Hardware unterstützen. • Sie assistieren bei der Erstellung von standardisierten PC Help Desk Leistungsreports und Übersichten. • Sie nehmen aktiv an Weiterbildungsma?nahmen teil, um Ihr Wissen zu aktualisieren und fachspezifisch zu erweitern. • Sie informieren regelmä?ig und proaktiv Vorgesetzte, Benutzer und Kollegen der PC Help Desk Abteilung bezüglich auftretender Schwierigkeiten sowie deren Lösungsfortschritt. Sie verbessern durch die aktive Teilnahme an Abteilungsprojekten die Effizienz des PC Help Desks• Abgeschlossene Berufsausbildung oder Studium (oder Ähnliches) • Fließende Deutschkenntnisse auf Muttersprachniveau • Fließende Englischkenntnisse (schriftlich sowie mündlich) • Sehr gute Computerkenntnisse (Software; Betriebssystem: MS Windows, MS Office) • Professionalität und starker Teamgeist• Unterkunft in einem Zimmer einer Firmen-Wohnung • Leistungsbezogenes Gehalt & Zusatzleistungen wie Urlaubs- und Weihnachtsgeld, Schichtzulagen, etc. • Multikulturelles Arbeitsumfeld • Erneuerbarer Vertrag mit Aussicht auf Festanstellung • Sichere Arbeitsstelle und langfristige Karrieremöglichkeiten • Angenehme Arbeitsumgebung im Zentrum von Lissabon • Attraktive Unternehmensaktivitäten (Sportmöglichkeiten, Sprachkurse und vieles mehr) To negotiate To negotiate Full-time IT Helpdesk Location/Germany/ Language/English German KFZ-Sachbearbeiter (m/w) Spanisch&Deutsch Sun, 15 Jan 2017 18:05:54 CET 48450 http://www.europelanguagejobs.com/jobs/engineering/kfz-sachbearbeiter-mw-spanischdeutsch-48450.html people-s-place GmbH Maastricht Netherlands Sie suchen eine interessante Einstiegsmöglichkeit in einem internationalen Unternehmen? Dann könnte dieses Angebot genau das Richtige für Sie sein! Unser Kunde gehört zu dem Marktführern der Automobilbranche. Die Marke ist global bekannt und gehört laut Forbes auf den Platz 20 der wertvollsten Marken der Welt. Für den Standort in Maastricht ist unser Kunde auf der Suche nach Unterstützung der Abteilung Outbound Diagnosis, die sich mit der Bearbeitung der Pannenfälle beschäftigt. KFZ-Sachbearbeiter für Outbound Diagnosis (m/w) Spanisch&Deutsch, Maastricht Ihre Aufgaben sind: • Sie recherchieren technische Ursachen der Autopannen • Sie dokumentieren die Ergebnisse in einer vom Unternehmen vorgegebenen Art und Weise. Dabei arbeiten Sie heraus die wichtigsten Trends und Erkenntnisse, um Sie für andere anderen zuständigen Abteilungen sichtbar und griffbereit zu machen • Anforderung der fehlerhaften Teile und die Weiterleitung dieser zu den Analyse-Abteilungen • Nutzung der zur Verfügung stehenden Ressourcen und Dokumentation der Arbeit im System (Ticketing-System) • Prioritätensetzung durch Identifizierung der komplexen und dringenden Fälle• Abgeschlossene Ausbildung im Bereich Bürokaumann/-frau, Sachbearbeiter/-in, Automobilkaufmann/- kauffrau oder ähnliche Berufsausbildungen • sehr gute Spanischkenntnisse, Deutschkenntnisse auf sehr gutem Niveau (B1-B2), gute Englischkenntnisse • Sehr gute Kommunikationsfähigkeiten schriftlich sowie mündlich in den oben genannten Sprachen • Starke analytische Fähigkeiten • Affinität zur Kraftfahrzeugtechnik von Vorteil • Fähigkeit unter Stress und Zeitdruck ohne Qualitätsverlust zu arbeiten • Hands-On Mentalität• Arbeitszeit beträgt 40 Std/Woche, Mo.-Fr. 8:00-16:30 oder 10:00-18:30, Unser Auftraggeber bietet: • Attraktives Gehalt mit Schichtzahlungen und Provisionen • Schulungen und Trainings, um sich ideal auf die Tätigkeit vorzubereiten • Großzügiges Umzugspaket inclusive 6 Wochen Unterbringung, Umzugskosten, Maklergebühren du finanzielle Unterstützung für die Erstausstattung der Wohnung • Internationales Arbeitsumfeld mit vielseitigen Möglichkeiten zur persönlichen Entwicklung To negotiate To negotiate Full-time Engineering Location/Netherlands/ Language/Spanish German Tech Customer Advisor (m/f) Norwegian / Swedish, Barcelona Sun, 15 Jan 2017 18:05:49 CET 51205 http://www.europelanguagejobs.com/jobs/Technical-Support/tech-customer-advisor-mf-norwegian-swedish-barcelona-51205.html people-s-place GmbH Barcelona Spain Our client based in Barcelona is looking for a Tech Customer Advisor (m/f) with Norwegian or Swedish. You will provide customer service and technical support via email and phone for a famous brand of high quality sound products. Tech Customer Advisor (m/f) Norwegian / Swedish, Barcelona Your Responsibilities: You will be the first contact for the customers for any request or query they might have, and your main tasks will be: • Answering customers calls and email in an efficient, professional manner • Trying to solve the issue at the first contact, and clear any doubt • Provide technical support, trouble shooting for most common products • Escalate and transfer to level 2 service when necessary • Keep updated the data base with customer informations • Proactively maintain your knowledge on product and processes • excellent skills in Norwegian or Swedish and English • Proactive - self-motivated person • Music, sound or tech lover • Team player • Education and great remote customer service skills • Customer needs orientated person • full-time and long term contract • attractive salary plus bonus • initial and on-going training • loan program and discount • possibility for professional development To negotiate Permanent Full-time Technical Support Location/Spain/ Language/Norwegian Swedish Customer Service Representative (m/f) Spanish & Italian Sun, 15 Jan 2017 18:05:44 CET 50925 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-representative-mf-spanish-italian-50925.html people-s-place GmbH Maastricht Netherlands You work in the Service24h department, which is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customer’s native language and offer help on the phone or coordinate assistance through our client’s authorized service providers. The philosophy is to ensure the customer is mobile again as quickly as possible.- Higher vocational education - Spanish language skills on a native level and very good language skills in Italian - Good written and verbal skills - Advanced negotiation skills - Computer literacy - Very good knowledge of geography and culture from your home country/France - Experience in customer care - Good understanding of customer satisfaction - Team player - Open-minded to a diversity of cultures - Ability to prioritize, analyze, plan and coordinate on high volumes- You will get an attractive salary plus a great variety of bonuses - You will receive an initial training - Working hours 35 hours a week, shifts including nights and weekends - A comprehensive relocation package - You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development To negotiate To negotiate Full-time Customer Service Location/Netherlands/ Language/Spanish Italian Trainee Talent Acquisition Specialist – German Speaking Sun, 15 Jan 2017 17:14:13 CET 57282 http://www.europelanguagejobs.com/jobs/sales-marketing/trainee-talent-acquisition-specialist-german-speaking-57282.html NonStop Recruitment (not set) London United Kingdom Trainee Talent Acquisition Specialist – German Speaking – Great Career Opportunity We are a fast growing international recruitment agency working mainly in Pharma, Medical Devices, IT, Engineering, Social Care, Education and Chemical industries. We are currently on the lookout for a German speaking Trainee Talent Acquisition Specialist to join our team based initially here in Prague. We are looking for a driven, positive individual who would enjoy working in an international and fast paced environment. You would play an essential part in the company’s ongoing success and growth on international level. NonStop Recruitment’s moto is: “Develop, Grow, Succeed”. This is because we believe in developing our own people and we therefore provide industry-leading training based here in Prague. As a business we set ourselves the ambitious goal of doubling our size within a year. This is one of the reasons why expanding our Talent Acquisition team is our priority at the moment, which brings unique growth opportunities for you too! We have offices in Prague, London, Zug, Portsmouth, and Pardubice, and as we grow we are planning on opening more offices across Europe, with Berlin and Barcelona being our next targets. Once you reach certain level of performance you then can choose where you would like to be based. As a Trainee Talent Acquisition you will be responsible for recruiting into NonStop for various positions from Trainee Recruitment Consultants through the back office and support employees, to (on occasion) senior members to the business. You will be liaising with internal hiring managers and sourcing candidates as well as advertising the roles and attracting the right profiles for us. Key words: sales, headhunting, career, recruitment, commercial recruitment, trainee recruitment consultant, DACH region, Germany, Austria, Switzerland, negotiation, German, rewards, Prague, London, Zug, Portsmouth, BeNeLux, commission, French, Dutch, Internal Recruitment, entry level job Qualities that you bring in are: high motivation, drive to succeed, high standard of interpersonal and communication skills, proactive nature, willingness to learn as well as high level of German and English. You will also be willing to move to Prague for at least 6 to 10 months.On offer: • A truly international and multilingual working environment in stunning offices, in the heart of the Czech Republic with colleagues from all over Europe • Outstanding career opportunity with the prospect of international relocations to one of our European offices within 6 - 12 months, dependant on the speed of your own development • An opportunity to visit any of our offices located throughout Europe • Competitive base salary with an uncapped commission plan and exceptionally high earning potential • Regular holiday incentives to destinations such as Barcelona, NYC, Dubai, Istanbul and the Alps for our top performers • Social Events and regular team building and group events • Benefits (including multisport card, which allows access to hundreds of facilities) • Passionate, enthusiastic and fast-paced working environment • Exposure to business owners, leaders and senior professionals on a daily basis • Individual approach with your professional development in mind 24.000 € - 30.000 € gross / year Permanent Full-time Sales & Marketing Location/United Kingdom/London Language/English German Trainee Talent Acquisition Specialist – German Speaking Sun, 15 Jan 2017 17:09:53 CET 57281 http://www.europelanguagejobs.com/jobs/customer-service/trainee-talent-acquisition-specialist-german-speaking-57281.html NonStop Recruitment (not set) Prague Czech Republic Trainee Talent Acquisition Specialist – German Speaking – Great Career Opportunity We are a fast growing international recruitment agency working mainly in Pharma, Medical Devices, IT, Engineering, Social Care, Education and Chemical industries. We are currently on the lookout for a German speaking Trainee Talent Acquisition Specialist to join our team based initially here in Prague. We are looking for a driven, positive individual who would enjoy working in an international and fast paced environment. You would play an essential part in the company’s ongoing success and growth on international level. NonStop Recruitment’s moto is: “Develop, Grow, Succeed”. This is because we believe in developing our own people and we therefore provide industry-leading training based here in Prague. As a business we set ourselves the ambitious goal of doubling our size within a year. This is one of the reasons why expanding our Talent Acquisition team is our priority at the moment, which brings unique growth opportunities for you too! We have offices in Prague, London, Zug, Portsmouth, and Pardubice, and as we grow we are planning on opening more offices across Europe, with Berlin and Barcelona being our next targets. Once you reach certain level of performance you then can choose where you would like to be based. As a Trainee Talent Acquisition you will be responsible for recruiting into NonStop for various positions from Trainee Recruitment Consultants through the back office and support employees, to (on occasion) senior members to the business. You will be liaising with internal hiring managers and sourcing candidates as well as advertising the roles and attracting the right profiles for us. Key words: sales, headhunting, career, recruitment, commercial recruitment, trainee recruitment consultant, DACH region, Germany, Austria, Switzerland, negotiation, German, rewards, Prague, London, Zug, Portsmouth, BeNeLux, commission, French, Dutch, Internal Recruitment, entry level job Qualities that you bring in are: high motivation, drive to succeed, high standard of interpersonal and communication skills, proactive nature, willingness to learn as well as high level of German and English. You will also be open to move to Prague for a period of 6 to 10 months.On offer: • A truly international and multilingual working environment in stunning offices, in the heart of the Czech Republic with colleagues from all over Europe • Outstanding career opportunity with the prospect of international relocations to one of our European offices within 6 - 12 months, dependant on the speed of your own development • An opportunity to visit any of our offices located throughout Europe • Competitive base salary with an uncapped commission plan and exceptionally high earning potential • Regular holiday incentives to destinations such as Barcelona, NYC, Dubai, Istanbul and the Alps for our top performers • Social Events and regular team building and group events • Benefits (including multisport card, which allows access to hundreds of facilities) • Passionate, enthusiastic and fast-paced working environment • Exposure to business owners, leaders and senior professionals on a daily basis • Individual approach with your professional development in mind 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Czech Republic/Prague Language/English German Amazing Athens! Work for the biggest companies! Sun, 15 Jan 2017 16:40:06 CET 57280 http://www.europelanguagejobs.com/jobs/customer-service/amazing-athens-work-for-the-biggest-companies-57280.html Mgi Recruitment Athens Greece Our client based in Athens works for the biggest companies in the world! It's one of the biggest outsourcing company in the world and leader on its market. Your role? You will deal with the clients of those big companies helping them in their experience. You will handle calls and emails from them and you will understand their queries to find the most suitable solution you can. Thanks to a training provided by our client you will be able to give them a professional and friendly experience. This is a chance for you to work abroad for a multinational and to develop your skills in customer relationship.Our client need candidates who: - Speak French and English at a fluent level - Have good communication skills - Are willing to relocate abroad - Can handle calls and emails in a professional manner - Want to develop his skills - Are motivated and enthusiasticWhat our client will offer you: - An attractive salary - Commission based on your performance - 2 extra salaries during the year - 2 weeks accommodation in a hotel - Your flight ticket is paid If it seems attractive to you or if you would like to have more details about it, apply now! Permanent Full-time Customer Service Location/Greece/ Language/English French Conseiller Clientèle - Lisbonne - Rejoignez des français ! Sun, 15 Jan 2017 16:36:05 CET 57279 http://www.europelanguagejobs.com/jobs/customer-service/conseiller-clientele-lisbonne-rejoignez-des-francais-57279.html Mgi Recruitment Lisbon Lisbon Portugal Vous voulez vivre à l’étranger ? Vous voulez développer vos compétences linguistiques ? Vous voulez améliorer votre CV en travaillant pour une multinationale ? Ce poste est fait pour vous ! L’entreprise pour laquelle vous travaillerez est leader sur le marché du téléconseille. Elle recherche des personnes qui parlent français pour répondre aux besoins et attentes de clients français. A vous de choisir pour quel projet vous travaillerez ! Pour une marque de vêtement de luxe, pour un leader de la réservation de vacances, pour un géant de la vente en ligne ou encore pour un site de streaming mondialement connu ! Vous travaillerez à Lisbonne, ville riche en histoire et particulièrement chaude. L’entreprise vous payera un logement de fonction à Lisbonne même, vous remboursera votre billet d’avion et vous emmènera à votre appartement dès votre arrivé à l’aéroport. Ils vous proposeront aussi de prendre des cours de Portugais ! Si vous voulez en savoir plus sur ce projet, postulez dès maintenant et je vous appellerais pour discuter de cela ensemble ! Permanent Full-time Customer Service Location/Portugal/Lisbon Language/French Kick Start your Sales Career in Portugal - Swedish Speakers Sun, 15 Jan 2017 15:56:43 CET 32200 http://www.europelanguagejobs.com/jobs/agent/kick-start-your-sales-career-in-portugal---swedish-speakers-32200.html Mgi Recruitment Lisbon Lisbon Portugal We welcome all the Social Media Junkies to join our Team! ‘'Like!'' & ‘'Share!'' this Experience with a bunch of People as Adventurous as you! Our Client, The World's Largest Social Network is looking for Swedish Speakers with Excellent Communication Skills and who are not afraid to go the Extra Mile to engage their users. Where? Lisbon! Position: Customer Service Representative w/ Swedish Job Duties: - Attract potential customers by answering product and service questions - Suggesting information about other products and services. - Resolve customers' problems, determining the cause, selecting and explaining the best solution to solve the problem and following up to ensure resolution. - Top Notch Communication Skills - Friendly Personality - Fascinated by different cultures & multicultural work environments - Previous Customer Service Experience/Sales will be a plus - Competitive Salary and Possibility of Career Progression - Free Accommodation - Airport Pick-up + Initial flight expenses refund - Free Annual Flight to your homeland - Full Training provided and familiarization phase - Private Health Insurance after 6 months of employment - Free Portuguese Language Courses Less than 18.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/Swedish Career Opportunity in Sales! Dutch speakers - Berlin Sun, 15 Jan 2017 14:07:48 CET 57278 http://www.europelanguagejobs.com/jobs/sales-marketing/career-opportunity-in-sales-dutch-speakers-berlin-57278.html Mgi Recruitment Berlin Berlin Germany Our client: German multinational software corporation making company software to manage business operations and customer relations. Position: Sales Representative As an Inside Sales Representative, you will be part of an sales and business development team for one of the fastest growing companies. Location: Berlin (Germany) Berlin is best known for its historical associations as the German capital, internationalism and tolerance, lively nightlife, its many cafés, clubs, bars, street art, and numerous museums, palaces, and other sites of historic interest. Berlin's architecture is quite varied. Although badly damaged in the final years of World War II and broken apart during the Cold War, Berlin has reconstructed itself greatly, especially with the reunification push after the fall of the Berlin Wall in 1989. Requirements: Responsibilities Alongside new customer acquisition you are responsible for consultancy guidance and the selling of transport and logistic services to business customers You conduct inside sales activities self dependently You develop sales argumentation and inform customers of prices and provide customer care until sales closure and beyond In accordance with customer requirements you provide relevant information in solution orientated customer marketing dialogue in close liaison with the contracting customer and it’s business partners Dutch (mother tongue) and fluency in English Preferably first practical experience in sales and you are interested in the transport & logistic industry business Pronounced affinity for sales and marketing Enjoy customer contact and sales and marketing A target orientated method of thinking and handling Attractive salary & Benfits Career Opportunity You will find a dynamic, international company with a high standard quality service portfolio. After the familiarization phase and continuous trainings, you will have the opportunity to take on a versatile and responsible job. A positive working environment with a strong team spirit and flat hierarchies. Permanent Full-time Sales & Marketing Location/Germany/Berlin Language/English Dutch Experience in Sales? Berlin is your next stop! Sun, 15 Jan 2017 13:59:23 CET 57277 http://www.europelanguagejobs.com/jobs/agent/experience-in-sales-berlin-is-your-next-stop-57277.html Mgi Recruitment Berlin Berlin Germany Our client: German multinational software corporation making company software to manage business operations and customer relations. Position: Sales Representative As an Inside Sales Representative, you will be part of an sales and business development team for one of the fastest growing companies. Alongside new customer acquisition you are responsible for consultancy guidance and the selling of transport and logistic services to business customers You conduct inside sales activities self dependently You develop sales argumentation and inform customers of prices and provide customer care until sales closure and beyond In accordance with customer requirements you provide relevant information in solution orientated customer marketing dialogue in close liaison with the contracting customer and it’s business partners Location: Berlin (Germany) Berlin is best known for its historical associations as the German capital, internationalism and tolerance, lively nightlife, its many cafés, clubs, bars, street art, and numerous museums, palaces, and other sites of historic interest. Berlin's architecture is quite varied. Although badly damaged in the final years of World War II and broken apart during the Cold War, Berlin has reconstructed itself greatly, especially with the reunification push after the fall of the Berlin Wall in 1989. Danish (mother tongue) or French (Mother tongue) and fluency in English Preferably first practical experience in sales and you are interested in the transport & logistic industry business Pronounced affinity for sales and marketing Enjoy customer contact and sales and marketing A target orientated method of thinking and handling EU citizenship or work permit in GermanyYou will find a dynamic, international company with a high standard quality service portfolio. After the familiarization phase and continuous trainings, you will have the opportunity to take on a versatile and responsible job. Attractive salary & Benefits Career Opportunity A positive working environment with a strong team spirit and flat hierarchies. 24.000 € - 30.000 € gross / year Permanent Full-time Agent Location/Germany/Berlin Language/English French Danish Dutch speaker? Enjoy the sun while working in Malta Sun, 15 Jan 2017 12:49:13 CET 57276 http://www.europelanguagejobs.com/jobs/agent/dutch-speaker-enjoy-the-sun-while-working-in-malta-57276.html Mgi Recruitment Msida Central Region Malta Client Our client was established in 2002 and is in our days The Market leader in its area! At this International Company teams of experts are divided into different areas e.g. products, fraud & abuse, facilitation & hosting, context and counterfeit. Deep knowledge is given in subjects such as different commercial products and have extensive experience in all common threats affecting our clients websites ranging from typical online frauds to delicate abuse related issues. General Description and purpose of the role • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions • Post-reviewing of ads on the public site in order to detect non desired content • Prevent and detect frauds on the site (specialists) • Review e-mails to identify frauds and take appropriate action (specialists) • Manage filters (specialists) • Handle the daily management of all incoming customer support inquiries by e-mail (customer support) Competencies • Learning and following instructions • An interest in learning and adhering to how client wants to review ads and interact with the customers. • Deliver results and meet customer expectations • Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction. • Attention to details, resilient, can continue with repetitive task • Communication skills • Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way. Other Skills • Native Dutch language level • Strong PC and internet skills • Strong community and customer service focus • Very good expressive capabilities • Strong attention to detail • Very good problem solving skills • High level of service orientation • Strong team player • Understanding attitude, logical thinking • Flexibility and good under pressure • Good online attitude • Enthusiasm for, and knowledge of client • High school degree • Previous work experience (preferably also from a repetitive job and with customer support) • Experience from travelling • Flexible, able to lend a hand and ask for help when needed • Being able to give feedback, want to improve Location Msida enjoys a Mediterranean climate with hot, dry, sunny summers and short, cool winters. In Malta, you will explore 7000 years of history still alive today. You will cross the millennia with an impressive collection of things to discover. And wherever you go, the scenery and architecture of the island will offer a spectacular setting. The colours are striking; honey-colored stone is facing the deepest of Mediterranean blues. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Malta/Central Region Language/Dutch Kundenberater Technischer Support - Portugal Sun, 15 Jan 2017 12:43:40 CET 56611 http://www.europelanguagejobs.com/jobs/agent/kundenberater-technischer-support-portugal-56611.html Mgi Recruitment Lisbon Lisbon Portugal Unser Kunde: Kooperiert auch mit Partnernetzwerken und bietet Produkte für Geschäftskunden an (Firmenstandort-Vernetzung, Internet-, Telefonie- oder TV-Anschlüsse, sowie weitere Office-Lösungen). Ist ein multinationales Unternehmen. Mit Privat- Verbraucher und Business-Produkten ist unser Kunde in mobile netzwerk weltweit spezialisiert. Zur Erweiterung unseres Teams in Lissabon-Portugal, stellen wir Helpdesk Assistenten für die technische Kundenbetreuung per Telefon, Chat und E-Mail ein. Aufgaben: • Kundenberatung und Aufbau von langfristigen Kundenbeziehungen • Sie unterstützen Kunden in der telefonischen und schriftlichen Kundenberatung. • Erleben Sie die Welt von TV, Telefonie und Internet von einer anderen Seite und helfen Sie Privatkunden bei ihren Anliegen. • Verständlicher Online-Produkt-Support • Selbständige Bearbeitung und Lösung von Kundenanfragen Anforderungen: • Deutsch als Muttersprache oder sehr gut in Wort und Schrift (C1 oder C2) • Englisch-Kenntnisse ( B1 ) • Gute Kommunikationsfähigkeit • Erfahrung im Kundenservice ist ein plus • Idealerweise Ausbildung oder Abschluss in IT Wir bieten Ihnen: • Kostenlose Unterkunft • Flugkostenrückerstattung • Eine abwechslungsreiche Tätigkeit mit umfangreicher Einarbeitung in einem internationalen Unternehmen • Professionelle Strukturen • Interne Weiterbildung und Entwicklungschancen • Ein kollegiales Umfeld mit toller Teamkultur • Private Krankenversicherung nach 6 Monaten Betriebszugehörigkeit 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/German Europas größte Fluglinie sucht Deutschsprachige Sun, 15 Jan 2017 12:43:25 CET 56612 http://www.europelanguagejobs.com/jobs/agent/europas-groesste-fluglinie-sucht-deutschsprachige-56612.html Mgi Recruitment Brno Moravian-Silesian Region Czech Republic Der größte deutsche Anbieter in der Reisebranche sucht kommunikative, freundliche und motivierte Reiseberater. Du wirst dich um sämtliche Anfragen deutscher Kunden kümmern, Kunden bei telefonischen Check-ins unterstützen und bei dem Verkauf von Flugtickets assisstieren. Es erwartet dich ein multikulturelles Arbeitsumfeld am Standort Brno in der Tschechischen Republik. Als Studentenstadt bietet sie eine weite Bandbreite an Aktivitäten, Cafes und ein aufregendes Nachtleben an. Das bringst du mit: • Sehr gute Deutschkenntnisse • Gute Englischkenntnisse • Sehr gute Kommunikationsfähigkeiten • Gute Computerkenntnisse Das wird dir geboten: • Attraktives Gehalt • Bereitstellung einer Unterkunft im ersten Monat • Leistungsbezogenes Bonussystem • Atraktives Mitarbeitervorteilspaket • Die Arbeit in einem professionellem, multikulturellem Team • Die Möglichkeiten, an Weiterbildungen im Ausland teilzunehmen 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Czech Republic/Moravian-Silesian Region Language/German German Customer Support role in Malta Sun, 15 Jan 2017 12:43:11 CET 56613 http://www.europelanguagejobs.com/jobs/agent/german-customer-support-role-in-malta-56613.html Mgi Recruitment Malta Central Region Malta Client Our client was established in 2002 and is in our days The Market leader in its area! At this International Company teams of experts are divided into different areas e.g. products, fraud & abuse, facilitation & hosting, context and counterfeit. Deep knowledge is given in subjects such as different commercial products and have extensive experience in all common threats affecting our clients websites ranging from typical online frauds to delicate abuse related issues. General Description and purpose of the role • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions • Post-reviewing of ads on the public site in order to detect non desired content • Prevent and detect frauds on the site (specialists) • Review e-mails to identify frauds and take appropriate action (specialists) • Manage filters (specialists) • Handle the daily management of all incoming customer support inquiries by e-mail (customer support) Competencies • Learning and following instructions • An interest in learning and adhering to how client wants to review ads and interact with the customers. • Deliver results and meet customer expectations • Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction. • Attention to details, resilient, can continue with repetitive task • Communication skills • Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way. Other Skills • Native German language level • Strong PC and internet skills • Strong community and customer service focus • Very good expressive capabilities • Strong attention to detail • Very good problem solving skills • High level of service orientation • Strong team player • Understanding attitude, logical thinking • Flexibility and good under pressure • Good online attitude • Enthusiasm for, and knowledge of client • High school degree • Previous work experience (preferably also from a repetitive job and with customer support) • Experience from travelling • Flexible, able to lend a hand and ask for help when needed • Being able to give feedback, want to improve Location Msida enjoys a Mediterranean climate with hot, dry, sunny summers and short, cool winters. In Malta, you will explore 7000 years of history still alive today. You will cross the millennia with an impressive collection of things to discover. And wherever you go, the scenery and architecture of the island will offer a spectacular setting. The colours are striking; honey-colored stone is facing the deepest of Mediterranean blues. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Malta/Central Region Language/German Payroll SME with French.Spanish or Polish - Bucharest based Sun, 15 Jan 2017 10:47:26 CET 57275 http://www.europelanguagejobs.com/jobs/payroll/payroll-sme-with-frenchspanish-or-polish-bucharest-based-57275.html DK Global Recruitment Bucharest Bucharest Romania DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Manage payroll reconciliations along with payroll journal entries. • Assist in special projects • Identify areas of opportunity to standardize and harmonize processes and practices • Provide as functional backup for territory resources where needed. • Fluent in Spanish,Polish or French and English • Experience in outsourced or shared services environment • Detailed knowledge and understanding of payroll processes • Ability to ensure appropriate and efficient case resolution • Good Microsoft Office skills, in particular Excel Benefits • Excellent salary package • Meal Vouchers • Christmas Bonus • Dental plan (partial reimbursement) • Optical plan (partial reimbursement) • Sport activities (partial reimbursement) • Opportunity to work in a young and dynamic environment • Opportunity to grow in the organization • Access to internal training, both for career and individual development Why use Recruitment Agency • You will be contacted within 30 min of your application • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Payroll Location/Romania/Bucharest Language/Spanish English French Polish Swedish or Danish speaking jobs in Greece - Apply now Sun, 15 Jan 2017 10:44:35 CET 57274 http://www.europelanguagejobs.com/jobs/customer-service/swedish-or-danish-speaking-jobs-in-greece-apply-now-57274.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent or native in Swedish , Danish with good english • Candidate must have European nationality • Very good knowledge of computers • No previous work experience required • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent Basic Salary • Flight ticket provided to Athens • Taxi pickup service from the airport • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Monthly performance bonus • 175% day salary if work on Sunday or Greek holidays • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You will be contacted within 30 min of your application • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Danish Swedish Relocate to Athens! Customer care job with Finnish Sun, 15 Jan 2017 10:39:41 CET 57273 http://www.europelanguagejobs.com/jobs/customer-service/relocate-to-athens-customer-care-job-with-finnish-57273.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities - Customer service role • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent Finnish and English language speaker • Very good knowledge of computers • Able to work in fast- pace and competitive atmosphere • Enjoy talking with people by phone and emails • No previous work experience required • Willing to relocate to Athens Greece • Very good salary • Flight ticket provided • 2 weeks free hotel accommodation • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Finnish Czech+Polish Procurement job or Czech solely-Bucharest based Sun, 15 Jan 2017 10:35:26 CET 57272 http://www.europelanguagejobs.com/jobs/customer-service/czechpolish-procurement-job-or-czech-solely-bucharest-based-57272.html DK Global Recruitment (not set) Bucharest Romania DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities ( specific for each role : Customer service, Procurement, Account Receivable ) • Invoice processing and resolution • Monitor customer account details for non-payments, delayed payments • Communication and clarifications with suppliers • Assist with month-end closing • Preparation of reports • Fluent in one of these languages : Czech and English or trilingual Czech+Polish+English • Candidate must have European nationality • Accounting knowledge – basic level • University graduate (Economic studies are an advantage) • Organized personality with attention to details and customer orientation • Communicative and willingness to learn • Some experience in dealing with invoice and credit notes will be advantage • Flight ticket (for non locals) • 2 weeks hotel accommodation • Excellent salary package • Assistance with setting up tax number, bank account etc. • Private medical insurance • Meal vouchers • Professional training provided by experts • Great chance to develop your career • Low costs of living Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Romania/Bucharest Language/English Polish Czech Account Receivable with Finnish -full relocation package Sun, 15 Jan 2017 10:30:44 CET 57271 http://www.europelanguagejobs.com/jobs/customer-service/account-receivable-with-finnish-full-relocation-package-57271.html DK Global Recruitment Bucharest Bucharest Romania DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities - Account Receivable • Invoice processing and resolution • Monitor customer account details for non-payments, delayed payments • Communication and clarifications with suppliers • Assist with month-end closing • Preparation of reports • Fluent level of Finnish and English language • Candidate must have European nationality • University graduate • Team player • Customer orientation, detail oriented and problem solving attitude • Willingness to learn • Flight ticket (for non locals) • 2 weeks hotel accommodation • Attractive salary package • Assistance with setting up tax number, bank account etc. • Private medical insurance • Meal vouchers • Professional training provided by experts • Great chance to develop your career • Low costs of living Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Romania/Bucharest Language/English Finnish Dutch Speaker?New openings in Athens and Bucharest Sun, 15 Jan 2017 10:27:28 CET 57270 http://www.europelanguagejobs.com/jobs/customer-service/dutch-speakernew-openings-in-athens-and-bucharest-57270.html DK Global Recruitment (not set) Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities for Customer service/Technical support ( openings available in Bucharest,Romania and Athens,Greece ) • Provide solutions to customers via inbound calls, chatting or emails • Supports the customers in all aspects through to problem resolution • Maintain high standards for customer services • Identify and resolve technical issues • Provide feedback to the team manager Responsibilities for Account Payable ( opening available in Bucharest and Cluj-Napoca, Romania) • Invoice processing and resolution • Monitor customer account details for non-payments, delayed payments • Communication and clarifications with suppliers • Assist with month-end closing • Preparation of reports Responsibilities for Travel and Expense Analyst ( opening available in Bucharest,Romania ) • Processing employee expense reports for reimbursement; • Ensuring compliance with the corporate policy by auditing expense receipts and payment requests; • Responding professionally to different types of inquiries and working with local country staff; • Providing ongoing recommendations for process and procedural changes; • Acting with responsibility and accuracy; • Fluent Dutch and English • Team player • Customer Care Oriented • Candidate must have European nationality • Good technical skills and familiar with new technologies • Excellent salary package • Monthly performance bonus • Flight ticket (for non locals) • 2 weeks hotel accommodation • Assistance with setting up tax number, bank account etc. • Private medical insurance • Professional training provided by experts • Great chance to develop your career Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Dutch Czech/Slovak speaker?join our support team in Athens Sun, 15 Jan 2017 10:23:54 CET 57269 http://www.europelanguagejobs.com/jobs/customer-service/czechslovak-speakerjoin-our-support-team-in-athens-57269.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.  Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities •    Providing customer support by phone ,email ,or chat •    Diagnosing the issue and provide a path to resolving inquiries •    Logging calls from customers into Contact Management System •    Demonstrating a high level of customer service when helping a customer  •    1st line technical support •    Fluent Czech or Slovak and English •    Help desk, customer service, and support experience •    Microsoft Windows ,OS expertise level – “Advanced User” •    Basic knowledge of current Anti-Malware and Firewall products •    Basic knowledge of networking technologies  •    Disciplined ,systematic- problem solving skills required Benefits •    Flight ticket provided •    Taxi transfer from the airport •    2 weeks free hotel accommodation (breakfast included) •    Free Greek language courses •    Monthly work performance bonus •    Extra paid if you work on Sundays, on Greek Holidays or Overtime •    2 extra full salaries paid per year •    Training provided (paid) •    International working environment •    On-site canteen (discounts for employees) •    Welcome event 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Czech Slovak Customer support job in Athens for POLISH speakers Sun, 15 Jan 2017 10:19:31 CET 57268 http://www.europelanguagejobs.com/jobs/customer-service/customer-support-job-in-athens-for-polish-speakers-57268.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent or Native level Polish language • Customer Care Oriented • Good technical skills and familiar with new technologies • Very good knowledge of computers • Previous experience would be an advantage • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Taxi transfer from the airport • Flight ticket provided • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Extra paid if you work on Sundays, on Greek Holidays or Overtime • 2 extra full salaries paid per year • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Polish Italian ,French and Spanish &Italian speaking job in Athens Sun, 15 Jan 2017 10:12:05 CET 57267 http://www.europelanguagejobs.com/jobs/customer-service/italian-french-and-spanish-italian-speaking-job-in-athens-57267.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent in Italian, French or Italian&Spanish and English language • Candidate must have European nationality • Very good knowledge of computers • No previous work experience required • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent Basic Salary • Up to 200€ performance bonus per month • Flight ticket provided to Athens • Taxi pickup service from the airport • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Monthly performance bonus • 175% day salary if work on Sunday or Greek holidays • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/Spanish French Italian German speaker?Start your career in a multinational company Sun, 15 Jan 2017 10:08:41 CET 57266 http://www.europelanguagejobs.com/jobs/customer-service/german-speakerstart-your-career-in-a-multinational-company-57266.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent German and English language • Candidate must have European nationality • Very good knowledge of computers • Previous experience would be an advantage • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent Basic Salary • Flight ticket provided to Athens • Taxi pickup service from the airport • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Monthly performance bonus • 175% day salary if work on Sunday or Greek holidays • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English German German Speakers needed in Lisbon for an important CS company Sun, 15 Jan 2017 09:32:18 CET 57265 http://www.europelanguagejobs.com/jobs/agent/german-speakers-needed-in-lisbon-for-an-important-cs-company-57265.html Mgi Recruitment Lisbon Lisbon Portugal Our client is a Customer Service company who provides service for the largest brands in the world retain and making grow their customer base. The company will integrate you into a multicultural team who provides services to 70 different countries. Working in Lisbon since almost 20 years, the company provides a superior quality of customer service to clients across Europe, the Middle East and Africa. In the wonderful city of Lisbon, you will enjoy the beaches, you will fall in love with the rich cultural heritage and history, the nice and friendly people and without forgetting about the delicious Portuguese cuisine and the amazing weather! Role ? Provide friendly and efficient service to the Dutch or German speaking community ? Troubleshoot and resolve issues on customers’ computer environments by telephone, email and LogMeIn remote access. ? Be the first point of contact to handle technical support and resolve customer complaints. ? Respond professionally to inbound phone calls and emails, including urgent situations. ? Research information and troubleshoot problems using available resources. ? B2B (80%) & B2C (20%) support with selected English email support. ? Proactively and independently work to meet targets and goals. ? German native and English proficiency. ? Customer Service focused. ? Lead functional support teams. ? Exceptional project management talent ? IT or technical support previous experience. ? Passion for technology. ? Exceptional communication skills. ? Good troubleshooting skills and analytical thinking. ? Familiarity with web browsers and VPN issues. ? Experience with Windows based applications.? Attractive salary for Portugal. ? Relocation Package. ? Performance Bonus (depends on KPIs). ? Meal Vouchers. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/English German Danish Speakers needed in Dublin for a Customer Service Role Sun, 15 Jan 2017 09:14:00 CET 57264 http://www.europelanguagejobs.com/jobs/agent/danish-speakers-needed-in-dublin-for-a-customer-service-role-57264.html Mgi Recruitment Dublin Dublin Ireland Our client is a leading global business outsourcing who provides service for complex customer management, direct sales and marketing or eCommerce among others. With office in over 16 countries worldwide The company is focused on providing services and delivery methods to create a truly personalised approach to solving the clients’ business challenges creating a balance between quality and cost. The location for this offer is the capital of Ireland, Dublin. You will fall in love with a large cultural offer, the active social live and the friendly people who live there. The successful candidate role would be… ? Contacting existing customers via telephone and email on a daily basis. ? Consulting with clients to provide the best solution for their business goals. ? Building customer relationships and managing accounts while increasing program revenue. ? Developing accounts and growing strategic relationships. ? Using existing client data to provide custom recommendations tailored to client goals. ? Processing orders set by the customer regularly. ? Other related duties as assigned.What we wait from our candidate is... ? German Native, English Proficiency. ? High school diploma required; four years degree a plus. ? Exemplary communication skills and superior listening skills. ? Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment. ? Highly motivated and goal-oriented. ? Takes direction well while also demonstrating leadership capabilities. ? Creative decision-making skills and proven ability to work independently. ? Strong attention to detail and follow-up skills. ? Knowledge of MS Excel and Office and basic use of voicemail and electronic mail systems. ? Minimum of 2 years sales experience with a proven track record and a strong desire to exceed expectations and sales initiativesWhat are we offering? ? €25,000 annual base salary plus up to 40% bonus based on performance ? Excellent relocation package to assist you in moving to Dublin (includes flight + Up to 7 night’s hotel accommodation + mobility). ? Continuous paid training on the latest technology ? Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements ? Private Pension and Life assurance ? Childcare voucher scheme ? On site canteen ? 29 days holiday entitlement + extra entitlements ? Free Parking, close proximity to city centre by bus or train ? Potential for rapid advancement in many fields, and throughout 17 countries! Referral programme: Refer a friend and if they are suitable for the position we will pay you 150€. 18.000 € - 24.000 € gross / year Permanent Partial - Indifferent Agent Location/Ireland/Dublin Language/English Danish Inside Sales Representative RUSSIAN Speaker Junior/Senior Sun, 15 Jan 2017 08:15:19 CET 25317 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/inside-sales-representative-russian-speaker-junior-senior-25317.html WiPjobs Prague Prague Czech Republic -Managing assigned authorized partners / Mid-Market level strategic customers via telephone to detect potential business opportunities -Supporting partners on business development and tracking ongoing projects as an account manager -Managing pipeline, forecasting business and develop influential relationship with existing customers. -Chasing up-sell and cross sell opportunities. -Administrating CRM tools, portals and sharepoints. -Collaborating with country field managers and engaging resources to finalize opportunities.- University degree or High school with a previous first professional experience in sales. - Eligible to work in EU. - Excellent English and native speaker of Russian and Ukrainian - High level of communication skills (phone manners) - Persuading, Influencing and Negotiating Skills. - Self-motivated and driven. - Previous experience in Sales or customer service experience is a plus.- Competitive salary + attractive Bonus system - Daily food vouchers - 20 Days of Holiday, plus additional holidays up to 5 days - Business trip opportunities - Professional growth opportunities Less than 18.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Czech Republic/Prague Language/English Russian Excellent niveau de Francais? Postulez dès maintenant! Sat, 14 Jan 2017 23:48:51 CET 57263 http://www.europelanguagejobs.com/jobs/customer-service/excellent-niveau-de-francais-postulez-des-maintenant-57263.html Mgi Recruitment Lisbon Lisbon Portugal Notre client est à la recherche de personnes ayant pour langue maternelle le français pour travailler en tant que conseiller clientèle à Lisbonne. Vous aurez pour rôle de recevoir des appels, des emails ou des chats de clients ayant besoin de renseignements et de les renseigner au mieux, de manière professionnelle afin de les rendre satisfait. Basé au Portugal, vous accumulerez l’expérience à l’international pour une multinationale ainsi qu’une destination de rêve. Notre client ne demande pas d’expérience spécifique dans le domaine du conseil à la clientèle ni de parler anglais ou portugais. Une chance à saisir! Vous devez avoir un bon niveau de Français à l'écrit et à l’oral, être une personne ayant de l’empathie, aimant le contact avec la clientèle, ayant le BAC, BEP ou CAP ainsi qu’une carte d’identité Européenne. Notre client vous offrira de nombreux services afin que votre voyage se déroule au mieux. Votre billet sera remboursé après 9 mois, un taxi vous attendra à l’aéroport de Lisbonne, au frais de l’entreprise, pour vous emmener à votre logement de fonction qui est lui aussi payé par l’entreprise. Le salaire que vous obtiendrez est attractif comparé au marché portugais. Envie d’en savoir plus? Postulez et je vous appellerais ! Permanent Full-time Customer Service Location/Portugal/Lisbon Language/French Program Manager - Technical Support Sat, 14 Jan 2017 23:00:04 CET 55596 http://www.europelanguagejobs.com/jobs/team-leader-manager/program-manager-technical-support-55596.html SELLBYTEL Group Barcelona Barcelona Spain This position is responsible for the performance and constant improvement of a multi-language, Omni-channel technical support program. The program also contains elements of sales, aftersales, back office and social media. The client is an American privately held corporation that specializes in audio equipment and sells its products throughout the world. Main Tasks ·Manage the daily running of the Barcelona operations by effective resource planning and implementing successful contact center strategies. ·Set and meet performance targets for Omni-channel service, efficiency and quality. ·Liaise with team leaders, support staff and client to gather information and insights, make critical decisions, and ensure alignment and continuous improvement. ·Carry out needs assessments, performance reviews and cost/benefit analyses. ·Forecast and analyze data against budget figures on a weekly and monthly basis. ·Meet call center financial objectives by estimating requirements, preparing an annual budget, and initiating corrective actions. ·Review the performance of staff, identify training needs and request training sessions. ·Coach, motivate and retain staff and coordinate bonus, reward and incentive schemes. Key working relationships ·Maintain a close working relationship with the Onsite Manager in terms of operational needs and improvement suggestions. ·Maintain a close working relationship with the Program Director in terms of strategic planning, financial alignment, and performance attainment. ·Support and guide the Team Leads in terms of performance management and implementation of new roles / processes. ·Collaborate with the Supporting Roles (WFM, RTA, Report Anlyst, and Quality Analyst) to ensure that all the team's requirements are fulfilled and the focus remains on continuous improvement. ·Work with internal SELLBYTEL departments to optimize their support. ·Work with other SELLBYTEL Program Managers for sharing of best practices. Required skills .High level of English ·Ability to lead the development and implementation of objectives, plans and initiatives. ·Highly adept to lead through influence, setting direction and delivering results. ·Strong analytical skills to drive impactful decisions. ·Collaborative nature to drive change and motivation through engagement. ·Good knowledge of resource allocation. ·Strong communication skills, verbal and written. ·Highly resilient. Desired skills ·A second language of Spanish is beneficial. Experience desired ·Minimum 3 years' experience in contact center. ·Minimum 1 year experience as team manager, junior program manager, or higher role in a contact center. ·Experience in presenting or participating in business reviews. ·Knowledge of Six Sigma and/or COPC would be beneficial. Education ·Bachelor of Science degree. ·Master in Business Administration would be beneficial.We offer -Full-time time and long-term contract Salary: 27.000 - 32.000Euros gross/year depending on skills and experience. .Lunch card of 1.540Euros per year -Internal Devlopment Program -Relocation Package if you're living abroad 24.000 € - 30.000 € gross / year Project/Service based Full-time Team Leader / Manager Location/Spain/Barcelona Language/English German Customer Representative- Fashion Sat, 14 Jan 2017 23:00:04 CET 55638 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-representative-fashion-55638.html SELLBYTEL Group Barcelona Barcelona Spain Are you interested in Fashion? We are looking for a Fashion Advisor with high/native level of German Main tasks -Take incoming customer calls (via telephone, email, voicemail or other automated alerts) and solve users' demands related to orders (complaints, refunds, recommendations, etc.) -Maintain service and product knowledge and expertise associated with applications specific to individual customers. Requirements -High/native level of German -Advanced level of English, high level of Spanish will be a plus -Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration -Good disposition to work in a customer service environment -Customer care skills - ability to listen to and understand the customers' need -Ability to take ownership of, and progress calls to resolution or to escalate call to resolution _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. We offer: -Part-time (30 hours/week) and Indefinite Contract -Schedule: Monday to Friday from 09.00 to 15.00 -Salary: 12.256,61Euros gross/year + up to 1.065,72 Euros gross/year in bonus Less than 18.000 € gross / year Project/Service based Partial - Morning shift Customer Service Location/Spain/Barcelona Language/English German German Business Development Rep – Dublin Sat, 14 Jan 2017 23:00:04 CET 55815 http://www.europelanguagejobs.com/jobs/Business-Development/german-business-development-rep-dublin-55815.html Careertrotter (not set) Dublin Ireland Job Summary We are looking for a recent German speaking graduate who in on the hunt for a sales job with fast career progression for an exciting international company. Are you that sales talent that happy to start at business development level and wants to proceed quickly then this is the job for you. Your Big Break – Keep reading & Don’t forget to apply. What will you do in this job?  This will be your 1st step within the company – generate leads in various industries for a number of account executives – to build a strong pipeline but you should be aware that you soon will be that account manager get leads from your very own Business Development team – As in this job you can expect rapid promotion based on your own individual performance.  There are strict daily and weekly targets but that shouldn’t be a problem for a highly skilled Sales Super Star like yourself.  Who will you be working for?  You will get the chance to work with one of the world’s leading software solutions providers that once was running from a garage in the CEO’s back garden to now where they have offices worldwide and over 8000 of the world’s leading brands. Their services can be adapted to many different industries, making this a truly eclectic employer & a place where you can truly put your skills to the test.  Our client has helped companies increase brand value, understand their market audience and have helped overall product offering of their clients – which makes sense since they have won a number of international awards.   Who are we looking for? For this Business Development Rep – we are looking for near native German Speakers with a good level of English & excellent communication skills in both. You are recently graduated and have between 1-2 years ideally sales experience but we can look into other customer interaction rolls.  We aren’t just looking for the skills – we are looking for the right personality – we want you to bring something that you can’t learn – your inner drive – your passion to succeed – bringing these skills along will make you a perfect match for our team and the company.  Where would you be working?  The South Side of Dublin City – where you are only 1 minutes’ walk away from the renowned Grafton street – 15 mins walk from O’Connell Street and have a number of options when it comes to eating out/in, shopping, entertainment etc. Of course if the city life gets to be too much you have St. Stephen Green – a beautiful haven right in the heart of the city where you can relax & escape.  Interview & Salary:  It’s pretty straight forward really – 1 phone/Skype interview with the company recruiter. 2 – face-to-face with hiring manager. 3. Phone interview of VP of Business Development.  If all goes well – you will hear from us very soon with an offer – Great News – For more information pop us call 24.000 € - 30.000 € gross / year Permanent Full-time Business Development Location/Ireland/Dublin Language/English German Dutch Sales Manager - Fast Growing online Platform - Berlin Sat, 14 Jan 2017 23:00:04 CET 55816 http://www.europelanguagejobs.com/jobs/Account-Manager/dutch-sales-manager-fast-growing-online-platform-berlin-55816.html Careertrotter (not set) Berlin Germany Job Summary  Calling all Cold Calling Tycoons - Looking for an exciting opportunity to work for an amazing new start-up company in Berlin? Our Client is who has previous experience in growing successful eCommerce Platforms are at it again and looking to repeat the process in creating this new project. For this they are looking to for Dutch speakers to help them in their speedy growth and to help with the increase of sales in the Dutch market. With only 2 years under their belt they are already making headway, so if you are genuine about working in sales (we are willing to look at CV's with no sales experience, once you have a good knowledge about cold calling), in working in Berlin and for this amazing new start-up. This is the job for you - Apply Now  What will you do in this job?  As the Dutch Sales Manager it will be your job to acquire new business over the phone via cold calling. Once you've successfully done so you will responsible for building, growing and successfully maintaining your own clientele - keeping up a professional level of customer service. You will help with the creation of new and existing sales products, sales strategies whilst keeping up with achieving monthly goals.   Who will you be working for? Fancy working for an exciting new start-up? Only 2 years old and already making headway - the founders of this particular eCommerce platform have previous experience in growing and scaling other highly successful eCommerce platforms and are looking to repeat their success with this new project. This is why they are now looking for Dutch Speakers to join the sales team in Berlin. Who are we looking for? For this Sales Manager job we are looking for you to have a near native level of Dutch and a excellent level of English. If you happen to speak German that would be great for your application but it is not mandatory. This B2B Sales Manager role calls for someone who is experienced with Cold Calling  - previous experience is needed as cold calling will be a major factor within this role. Of course if you do not have any cold calling experience we are willing to to look at your application provided that you have a good understanding of what cold calling is and the challenges you may face with it. We are looking for plucky Dutch speakers who are genuine about working for a start-up, genuine about working in Berlin and have a true interest in working in Sales. If so then this is the perfect job for you. Where would you be working? For this Sales Manager job you will be working in Germany's capital city - the wonderful Berlin. Today it is seen as one of the biggest art scenes with a great night life and amazing modern architecture. Berlin is the place to be so check it out today.  Interview & Salary  When it comes to the interview process for this exciting new start-up company there is some flexibility. If you are currently situated in Berlin then you will sit 1 Skype interview with the lead Sales Manager and if Successful you will be invited for a face-to-face interview with the sales manager and a HR representative.  However, if you happen to be living abroad the company is open to having 2 Skype call interviews in order to make it easier for you, so you won't have to worry about flights etc.  After all goes well you can expect to earn between €24,000 - €30,000 gross per annum - depending on your level of experience. There is also a bonus structure in place where you can earn up to €1000 bonus each month depending on your performance of course.  24.000 € - 30.000 € gross / year Permanent Full-time Account Manager Location/Germany/Berlin Language/English Dutch German Account Manager - Amersfoort Sat, 14 Jan 2017 23:00:04 CET 55819 http://www.europelanguagejobs.com/jobs/account-manager/german-account-manager-amersfoort-55819.html Careertrotter Amersfoort Utrecht Netherlands Job Summary  Recently graduated and have a near native level of German with an excellent level of English? Want to be the next Account Manager here in Amersfoort? We are looking for a commercially minded German speaker to help expand the German market for our client. Have previous B2B Customer Service and/or Sales experience? We would love to talk - Keep Reading and don't forget to Apply.   What will you do in this job? As the Account Manager it will be your job to keep yourself up to date on the current offerings of our client, work with current clients and manage after sales processes and issues. You will be saught after to offer advice to clients, provide information on how you feel processes and day to day activity can be improved and follow up on expiring contracts.  Who will you be working for? You will be the German Account Manager for an international IT Solutions provider - who specializes in selling & renting technical security and infrastructure hardware and applications to companies around the world for networking and events.  Who are we looking for? For this Sales Job we are looking for you to have a near native level of German and an excellent level of English - having a good level of Dutch would be a plus but is not mandatory. You will need to have excellent communication skills (written & oral) in both German and English. You will need a 3rd level degree (newly graduated - welcome to apply) be commercially minded and have some B2B Customer Service and/or Sales experience behind you. It is a small but growing team so it is important that you are comfortable with working with others and are a good team player.  Where would you be working? Amersfoort is where this German job is based - less than 35 minutes drive from Amsterdam, Amersfoort is the 2nd largest city of Utrecht in the Netherlands. It's a fast growing city with a love for preserving its medieval center. Amersfoort is know as the 'Boulder City' and its people the 'Boulder Pullers'. Keep reading & don't forget to apply so that you can become a boulder puller yourself and enjoy a new adventure in this beautiful city.  Interview & Salary  The interview process for this German Account Manager Job is pretty straight forward - you will need to sit  2 face-to-face interviews and if you are successful you can look forward to working with a great team, enjoy daily lunches with your fellow colleagues and earning between €1900 - €2200 gross per month. There is no relocation package but what our client can offer is some travel expenses - i.e. they will pay up to €250 a month for travel to and from work which helps cover one of those pesky bills - freeing up more of your money to enjoy Amersfoort.  30.000 € - 36.000 € gross / year Permanent Full-time Account Manager Location/Netherlands/Utrecht Language/English German German Customer Service For Online Gaming Site- Malta Sat, 14 Jan 2017 23:00:04 CET 55820 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-service-for-online-gaming-site-malta-55820.html Careertrotter Sliema South Eastern Region Malta Job Summary  A fan of online games where you can poker face your way to the top? Do you have some previous Customer Service experience & speak German? If so we have a rather interesting job for you here in Malta. It’s a customer service job where you will help all online players with any issues they may have during the wee hours of the night. If you are a night owl then you will have no issues with working night shifts as this is a job where we are looking for you to help those midnight players out there. Sliema is the town you can look forward to calling home – it’s a beautiful place right beside the sea and is known as a popular destination as everyone who has been there loves Sliema. What will you do in this job? For this German Customer Service job in Malta it will be your responsibility to help all online players via phone, live chat and email - working hard on providing quick results and solving issues within a certain time.  You will be looking after the handling and troubleshooting of accounts and when needed, escalate issues to level 2 support. It is your responsibility to stay up to date will of the online offerings of the site so when the chance presents itself you can up and cross sell to customers.  Who will you be working for?  Originally a family run business but due to rapid growth and demand for their services they have grown into an international company with over 400 employees and offices in Ireland, the UK and now in Malta. Sliema, Malta specifically, where they are looking for German speakers to join their Customer Service team for night shifts. Who are we looking for?  For this Customer Service job we are looking for you to have a near native level of German and an excellent level of English - You will need to have excellent levels of communication in both languages. You are OK with working Night Shifts. You have previous customer service experience and some experience in the gaming world for example  - you may have worked in a casino - which would be great. Lastly of course you either live in Malta or are willing to relocate.  Where would you be working? Sliema Malta:  A coastal town that has become more and more popular over the last few years for its shopping, bars, café’s, restaurants and hotels. If you are looking for a better climate and a totally new culture to experience – Sliema Malta is the place to be.  Interview & Salary  For this German Customer Service Job the interview process is straight forward - first you will receive a language test via email and have a certain amount of time to complete it and send it back (for both languages German and English). Once passed you will have Phone screening with the HR manager here in Malta and lastly there will be a face-to-face interview with the hiring manager in Malta. Of course our client is flexible so if you are living in Malta already there will be a face-to-face and if not we can arrange a Skype interview instead.  In terms of salary you can look forward to earning €23,641 gross per annum – there are a number of added benefits to go with this German job in Malta-  there is a language and performance bonus – Not forgetting a relocation package.  18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Malta/South Eastern Region Language/English German Dutch Outbound Sales - Munich Sat, 14 Jan 2017 23:00:04 CET 55821 http://www.europelanguagejobs.com/jobs/Account-Manager/dutch-outbound-sales-munich-55821.html Careertrotter Munich Bavaria Germany Job Summary  Dutch speakers looking for a chance to live & work in Munich - Your Time Has Come - Here is a Dutch Speaking Outbound Sales job that presents a challenge - Not for the faint hearted. Here is a chance to prove yourself and show off those cold calling skills. It would be great if you where already located in Munich but we are willing to look at applications for outside of the city. All you need is some cold calling experience and some know how when it comes to Auto CAD software. For more on earning between €40,000 - €50,000 OTE - Keep reading & get in touch if you have any questions What will you do in this job? As part of the outbound sales team it will be your job to work on your very own pipeline - yea this involves cold calling but that's no issue for you because you love a challenge and picking up the phone is excites you more than anything. For this sales job you will need to keep yourself up to date on all of the companies offerings as it will be your job to keep potential clients warm until a sale.  Who will you be working for? Want to work for one of the major players in the CAD software industry? Our client is based in Munich and is looking for new outbound sales agents to join their Dutch team. They help a number of countries all over the world and with near 50 years in the field - you know they are a company worth looking into. Keep reading for more. Who are we looking for? For this Outbound Sales job we are looking for you to have a near native level of Dutch & an excellent level of English. If you have German that would be great for your day-to-day life but it is not needed for this Sales Job. What's great is that there is no degree needed but what we are looking for you to have is some experience in the cold calling world - as this is an outbound sales job you will be responsible for your own pipeline and since you will be working for a major player in the engineering & design sector we would like you to have some Auto CAD knowledge. Bring your skills to the table - we would love to talk. Where would you be working?  Looking to live & work abroad in the Bavarian Capital? Munich is calling - they are currently looking for Dutch speakers to join their Outbound Sales Team. Living in Munich means that you will have the chance to work in Germany's most lucrative economic cities. Germany's 3rd largest city with a relaxed vibe and a thriving culture. Apply Today Interview & Salary  In regards to the interview process for this Dutch Outbound Sales job you can expect to sit a Skype interview and if successful be invited for a face-to-face interview (which you will be reimbursed for). In terms of salary you can expect to earn between €30,000 - €35,000 basic and up to €40,000 - €50,000 OTE when you hit targets. So if you speak Dutch & would like to further your international career here in Munch - Apply Now.  42.000 € - 48.000 € gross / year Permanent Full-time Account Manager Location/Germany/Bavaria Language/English Dutch Internship - Assistente Relazioni Pubbliche (Italiano) Sat, 14 Jan 2017 23:00:04 CET 55847 http://www.europelanguagejobs.com/jobs/Other/internship-assistente-relazioni-pubbliche-italiano-55847.html IES Consulting Fuerteventura Las Palmas Spain Tareas previstas de práctica: En el departamento de RRPP el/la estudiante establecerá las relaciones con los clientes del Hotel en los distintos ambientes y velará por el bienestar y la satisfacción de los mismos, así como responder a los inconvenientes que puedan presentarse: Relación con clientes durante los desayunos y cenas; Relación con cliente VIP’s, darles una bienvenida personalizada al hotel; Revisar habitaciones; Enseñar a los clientes el hotel y las habitaciones; Atención de quejas de clientes; Contestar cartas y E-mails de clientes; Planning de la animación nocturna; Labores administrativas del departamento como elaboración del cuestionario de quejas de clientes; Establecer el horario del dpto. de RRPP. Requisitos para aplicar a esta oferta: Formación académica Turismo, Hostelería, Comercio Internacional, Lenguas Extranjeras Idiomas necesarios Inglés – B2 Español – B2 Experiencia deseada No se requiere Conocimientos informáticos Usuario Internet, MS Office Otras exigencias Gusto por la atención al cliente, don de gentesInformación destacada Ubicación Fuerteventura Prestaciones 190 euros/mes netos Alojamiento y Comidas Horarios 5 días/semana, con 2 días libres variables Turnos rotativos de 8 h/día Internship / Apprenticeship Full-time Other Location/Spain/Las Palmas Language/Spanish English Internship - Assistente Marketing (Italiano nativo) Sat, 14 Jan 2017 23:00:04 CET 55854 http://www.europelanguagejobs.com/jobs/Marketing-and-PR/internship-assistente-marketing-italiano-nativo-55854.html IES Consulting Malaga Malaga Spain Il candidato assisterá il front office di una scuola internazionale di lingua, con i seguenti compiti : COMPITI AMMINISTRATIVI : * Amministrazione e prenotazione di appartamenti affittati a studenti (fatture e pagamenti ) * Contatto giornaliero con studenti internazionali (presenziale , via telefono o email ) * Gestione dei reclami * Organizzazione di servizi ed attivitá extra AREA MARKETING : * Attivitá di marketing su social media , contatto con agenzie , marketing online * Traduzione di testi * Invio di newsletters Dipendendo dal profilo del candidato , vi potrebbero essere compiti di monitoraggio gruppi e sostituzione di insegnanti STUDI RICHIESTI : * Marketing * Amministrazione * Hospitality * Lingue Internazionali LINGUE RICHIESTE : * Inglese B2 * Spagnolo B1 ESPERIENZE DESIDERATE : * Esperienza previa in Marketing/ Customer Service * Necessario esperienza previa di minimo 2 mesi in uno stato estero (Internship , lavoro , vacanze ) COMPETENZE INFORMATICHE : * Pacchetto Office REQUISITI EXTRA : * Sará valutata positivamente la conoscenza di un altra lingua europea Verranno presi in considerazione esclusivamente candidati che possono accedere ad una convenzione di tirocinio tramite le propria Universitá. LOCATION : * Malaga REMUNERAZIONE : * 200 Euro lordi ; corsi di lingua ; escursioni ORARI DI LAVORO : * Lun/Ven 8h giornaliere ; Venerdí 5h giornaliere * 2 Giorni liberi alla settimana EXTRA : * La scuola di lingue, offre la possibilitá oltre alla remunerazione , di participare a corsi di lingue straniere ( Spagnolo; Inglese ; Tedesco ; Francese), presso le proprie strutture. * Possibilitá di accedere ai tour ed escursioni organizzati dalla scuola. Internship / Apprenticeship Full-time Marketing and PR Location/Spain/Malaga Language/Spanish English German Customer Service Adviser in Barcelona Sat, 14 Jan 2017 23:00:04 CET 55863 http://www.europelanguagejobs.com/jobs/agent/german-customer-service-adviser-in-barcelona-55863.html Blu Selection Barcelona Barcelona Spain This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona. The Company For their client Dyson, a British technology company that designs and manufactures vacuum cleaners, hand dryers, bladeless fans, and heaters, they are looking for outgoing and pro-active German speaking candidates to join their new international Support Team. Take part of a new exciting project in the center of Barcelona! The Job In this job you have the responsibility to handle customer telephone calls and enquiries via mail. - Complete registrations of new product purchases - If necessary, arrange repairs/ order parts trough Customer Service Systems - Communicate company policy regarding guarantee and service aims to customers - Ensure a high level customer satisfaction - Spot opportunities to promote additional services to customers - Provide an excellent standard of professional customer care - Being able to work in other areas of the business when the need arisesThe Profile - Native German speaker - Candidates looking for a stable work opportunity - Ability to work under pressure - Excellent communication skills - Team oriented candidates - Self-motivated candidates - Strong work ethic - Reliable, punctual and self-disciplined candidate - Having an interest in IT systems/ Data entry The Offer - Salary of 21.600 €/ year (18.000€ basic + 3.600€ bonus) - A Full-time contract - Fully paid training - Working hours: Monday – Friday: 8am- 8pm; Saturday: 9am -2pm - Flexibility in working hours - Good prospects in the career (constantly growing company) - International and multilingual working environment - Dynamic, open and friendly atmosphere - Start date: ASAP 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Spain/Barcelona Language/German English reservation agent (start date 2nd January) Sat, 14 Jan 2017 23:00:04 CET 55866 http://www.europelanguagejobs.com/jobs/agent/english-reservation-agent-start-date-2nd-january-55866.html AVIS BUDGET GROUP Barcelona Barcelona Spain Avis Budget Group is a leading global provider of mobility solutions. Across EMEA, we operate 4 industry leading brands: Avis; Budget; Zipcar and Payless. Firmly established as a leader in the vehicle rental industry, our history of focusing on customers, our people, growth, innovation and efficiency drives impressive bottom line success and has delivered strong year on year results. As Reservation Agent, reporting to the Team Leader’s role, your role will: Achieve business objectives and customer (internal and external) satisfaction: Increase and maximize business opportunities and offer a high level of customer service. To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas: Sales: Increase and maximize business opportunities and identify and clarify customer needs in order to recommend the service or product for every situation. Service: Use Knowledge acquired (skills and attitudes) to ensure customer satisfaction and attend Kindly customer in any situation and answer the requests via email. -English Native. -Previous experience in customer service/sales. We offer a temporary contract. 18.000 € - 24.000 € gross / year Temporary Full-time Agent Location/Spain/Barcelona Language/English Planning Analyst (spanish speaker) Sat, 14 Jan 2017 23:00:04 CET 55869 http://www.europelanguagejobs.com/jobs/workforce-planning/planning-analyst-spanish-speaker-55869.html AVIS BUDGET GROUP Barcelona Barcelona Spain Have advanced use of Excel Have knowledge of any BI tool Have analytical and reporting skills, including a thorough understanding of how to interpret business needs and translate them into reporting requirements Have an intermediate level of Spanish and fluent English High analytical skills, autonomy in the performance of their work, initiative and leadership qualities. Ability for teamwork and communication power to coordinate activities with other departments.Wish Have advanced use of Power Point Have + 2 years experience in reporting/business analyst Have knowledge of any workforce management tool We Offer a temporary contract with possibility of a permanent one Offer a multinational and multicultural environment Have an excellent and central location in the World Trade Center 18.000 € - 24.000 € gross / year Temporary Full-time Workforce Planning Location/Spain/Barcelona Language/Spanish English Startup Inside Sales Representative - Native level of French Sat, 14 Jan 2017 23:00:04 CET 55874 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/startup-inside-sales-representative-native-level-of-french-55874.html Babel Profiles Barcelona Barcelona Spain Are you a sales machine? Do you like working under targets and pushing yourself to achieve them? If you're not scared of picking up the phone to close a deal on the spot, keep reading... Our client is a dynamic start-up that offers a software in order to manage and connect talent to innovation: universities, with student talent on one side and companies with talent and innovation's needs on the other. For their offices in Barcelona, they are looking to increase the currently existing “Academic Business Network” with more challenges within different companies. These challenges are typically real business/corporate problems and are a tangible work sample for an individual or a group of people, creating valuable insights for companies because they bring a fresh or different input to create innovative solutions. As an Inside Sales Executive, your responsibilities include: - Expanding the market and building software solution awareness and demand in the specific market segments - Identifying stakeholders in organisations who are willing to provide challenges to single or multiple universities through outbound calling - Finding the decision-makers and key influencers to create a challenge and to obtain innovative solutions or talent insightsKey Languages: - Native level of French Core Skills/Experience: - University Degree - At least 1 year of experience in handling outbound sales situations - Ability to work in a dynamic start-up environment with many responsibilities - Sales killer, able to sell aggressively by phone - Dynamic person with a hands-on mentality - Motivated by a start-up environment - Excellent communication skills and able to explain complex problems in simple languageWhat´s on Offer: - Permanent contract - Basic salary + interesting uncapped bonus structure - Freedom and responsibility - Great team vibe - Fast growing and changing environment Permanent Full-time IT Sales/Inside Sales Location/Spain/Barcelona Language/English French Startup Inside Sales Representative - Native German Sat, 14 Jan 2017 23:00:04 CET 55875 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/startup-inside-sales-representative-native-german-55875.html Babel Profiles Barcelona Barcelona Spain Are you a sales machine? Do you like working under targets and pushing yourself to achieve them? If you're not scared of picking up the phone to close a deal on the spot, keep reading... Our client is a dynamic start-up that offers a software in order to manage and connect talent to innovation: universities, with student talent on one side and companies with talent and innovation's needs on the other. For their offices in Barcelona, they are looking to increase the currently existing “Academic Business Network” with more challenges within different companies. These challenges are typically real business/corporate problems and are a tangible work sample for an individual or a group of people, creating valuable insights for companies because they bring a fresh or different input to create innovative solutions. As an Inside Sales Executive, your responsibilities include: - Expanding the market and building software solution awareness and demand in the specific market segments - Identifying stakeholders in organisations who are willing to provide challenges to single or multiple universities through outbound calling - Finding the decision-makers and key influencers to create a challenge and to obtain innovative solutions or talent insights Key Languages: - Native level of German Core Skills/Experience: - University Degree - At least 1 year of experience in handling outbound sales situations - Ability to work in a dynamic start-up environment with many responsibilities - Sales killer, able to sell aggressively by phone - Dynamic person with a hands-on mentality - Motivated by a start-up environment - Excellent communication skills and able to explain complex problems in simple languageWhat´s on Offer: - Permanent contract - Basic salary + interesting uncapped bonus structure - Freedom and responsibility - Great team vibe - Fast growing and changing environment Permanent Full-time IT Sales/Inside Sales Location/Spain/Barcelona Language/German Startup Inside Sales Executive - Native level of English Sat, 14 Jan 2017 23:00:04 CET 55876 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/startup-inside-sales-executive-native-level-of-english-55876.html Babel Profiles (not set) Barcelona Spain Are you a sales machine? Do you like working under targets and pushing yourself to achieve them? If you're not scared of picking up the phone to close a deal on the spot, keep reading... Our client is a dynamic start-up that offers a software in order to manage and connect talent to innovation: universities, with student talent on one side and companies with talent and innovation's needs on the other. For their offices in Barcelona, they are looking to increase the currently existing “Academic Business Network” with more challenges within different companies. These challenges are typically real business/corporate problems and are a tangible work sample for an individual or a group of people, creating valuable insights for companies because they bring a fresh or different input to create innovative solutions. As an Inside Sales Executive, your responsibilities include: - Expanding the market and building software solution awareness and demand in the specific market segments - Identifying stakeholders in organisations who are willing to provide challenges to single or multiple universities through outbound calling - Finding the decision-makers and key influencers to create a challenge and to obtain innovative solutions or talent insights Key Languages: - Native level of English Core Skills/Experience: - University Degree - At least 1 year of experience in handling outbound sales situations - Ability to work in a dynamic start-up environment with many responsibilities - Sales killer, able to sell aggressively by phone - Dynamic person with a hands-on mentality - Motivated by a start-up environment - Excellent communication skills and able to explain complex problems in simple languageWhat´s on Offer: - Permanent contract - Basic salary + interesting uncapped bonus structure - Freedom and responsibility - Great team vibe - Fast growing and changing environment Permanent Full-time IT Sales/Inside Sales Location/Spain/Barcelona Language/English B2B Business Developer - GE/NL/SW Sat, 14 Jan 2017 23:00:04 CET 55887 http://www.europelanguagejobs.com/jobs/Business-Development/b2b-business-developer-genlsw-55887.html Blu Selection Barcelona Barcelona Spain The Company Our client is a growing and promising software American company with centralized offices in Barcelona. To support their growth, they are currently recruiting for talented and ambitious Business Developers to generate business opportunities on their assigned market. Do you have energy and self motivation? Are you committed and ambitious? Are you a real team player striving for the success of the team as a whole? Then this offer might be for you! The Job - Search and segment your market, profile accounts, identify solutions and key contacts - Collect prospective customer data and generate qualified marketing leads for field sales through cold calling activities - Document all communications and update account information in the contact management system - Be able to present corporate message and solution overviews via phone or e-mail communications - Extract Sales intelligence from your prospects - Collaborate with the Sales and Marketing team to set your lead generation strategy - Develop a strong market and product knowledge - Set own goals and responsibilities to exceed management expectations The Profile - Native level of: German, Dutch or Swedish+ Excellent level of English - Proven Sales Track record: you have min. 1-2 year of Business Development / Lead Generation / Sales Experience - You are a real hunter, passionate by sales and have a clear career path in mind - You are curious and ambitious - You like challenges, targets and be rewarded based on your performance - You are interested in always knowing more - You are a great team player and like sharing knowledge - You are self-started, initiative-taker and bring new ideas! - You are already settled or about to settle in Barcelona and hold valid work permit for SpainThe Offer - A promising company with strategic activities in Barcelona - A company experiencing big growth and investments - Real and fast career opportunities - The American working culture, work hard and play hard - Autonomy and room for initiatives and new ideas - An attractive salary package starting at 27.000€ OTE yearly (including on-target bonuses - 22.000€ basic salary + 5.000€ on-target bonuses) + additional uncapped commissions for over achievement + restaurant tickets of 9€/day + insurance + incentives - Permanent contract 24.000 € - 30.000 € gross / year Permanent Full-time Business Development Location/Spain/Barcelona Language/German Danish Dutch Finnish Internship - Assistente Reception hotel 4*(Italiano nativo) Sat, 14 Jan 2017 23:00:04 CET 55893 http://www.europelanguagejobs.com/jobs/tourism/internship-assistente-reception-hotel-4italiano-nativo-55893.html IES Consulting Gran Canaria Las Palmas Spain RECEPTION : * Organizzazione del lavoro all'interno del dipartimento * Attenzione alla clientela * Gestire i checkin/checkoutFORMAZIONE ACCADEMICA : * Turismo; Lingue Internazionali ; hospitality ; Amministrazione e altri studi simili LINGUE RICHIESTE : * Spagnolo B2 * Inglese B2 CONOSCENZE INFORMATICHE : * Pacchetto office ; Internet ULTERIORI REQUISITI : * Profilo orientado al servizio del cliente Verranno presi in considerazione solo candidati che possano accedere ad una convenzione di tirocinio tramite la loro UniversitáREMUNERAZIONE : * 250 Euro netti * Vitto e alloggio inclusi ORARI DI LAVORO : * Dal Lunedi alla Domenica ; 5 giorni alla settimana ; 2 giorni liberi * Turni rotativi; 40 ore settimanali; 8 ore giornaliere To negotiate Internship / Apprenticeship Full-time Tourism Location/Spain/Las Palmas Language/Spanish English Internship - Finanza e Assistente Commerciale (Italiano ) Sat, 14 Jan 2017 23:00:04 CET 55895 http://www.europelanguagejobs.com/jobs/intercompany-Accounting/internship-finanza-e-assistente-commerciale-italiano-55895.html IES Consulting Mallorca Illes Balears Spain Questa esperienza permetterá allo studente di apprendere i processi riguardanti la gestione dei fornitori. COMPITI : * Gestione delle fatture * Mansioni all'interno dell'area Marketing * Follow up degli ordini * Report incidenze * Identificazione di problematiche e proposta di possibili soluzioni per risolverleSTUDI RICHIESTI : * Economia Aziendale ; Business; Finanza LINGUE RICHIESTE : * Spagnolo B2 * Inglese B2 COMPETENZE INFORMATICHE : * Ottimo livello di conoscenza del pacchetto Office ULTERIORI REQUISITI : * Interessato all'apprendimento ; Attenzione al dettaglio REMUNERAZIONE : * 555 Euro lordi ORARI DI LAVORO: * dal Lunedí al Venerdí ; 5 giorni alla settimana * 40 ore alla settimana ; 8 ore al giorno To negotiate Internship / Apprenticeship Full-time Intercompany Accounting Location/Spain/Illes Balears Language/Spanish English Conseiller(ère) Voyages d'Affaires Sat, 14 Jan 2017 23:00:04 CET 55899 http://www.europelanguagejobs.com/jobs/tourism/conseillerere-voyages-daffaires-55899.html Babel Profiles Barcelona Barcelona Spain Vous êtes passionnés(e) par le tourisme et un expert de voyages d’affaires? Vous aimez être en contact direct avec des clients internationaux pour organiser leurs voyages d’affaires dans le monde entier? Si cela correspond à votre profil et que vous avez déjà travaillé en tant que Conseiller(ère) Voyages d'Affaires Confirmé(e) avec le logiciel de réservation Amadeus, cette position est parfaite pour vous! Avec une présence dans près de 120 pays sur les 6 continents, notre client est le leader mondial parmi les fournisseurs de voyages d’affaires, qui, actuellement, cherche des conseillers de voyage motivés pour renforcer leur équipe internationale à Barcelone. L’objectif est d’offrir un service de gestion de voyage de haute qualité afin de satisfaire les besoins des voyageurs d’affaires. En tant que Conseiller(ère) Voyages d'Affaires vous travaillez avec Amadeus dans les domaines suivants: - Réservation de différents produits de voyage: avion, hôtel, bateau, voiture, train etc. - Recherche du meilleur tarif pour votre client selon la politique de l’entreprise et les contrats avec les fournisseurs - Offrir un service client personnalisé à chaque client et assurer un accompagnement à chaque étape de ses voyage d’affaires. - Contact direct avec les entreprises et collaborateurs Langues exigées: - Français langue maternelle - Anglais courant Compétences nécessaires / Expérience: - Expérience professionnelle d'un an dans la billeterie affaire - Maîtrise parfaite du logiciel AMADEUS - Connaissances SABRE seront valorisées positivement - Sens aigu du service client - Maîtrise de la communication écrite et orale - Attitude pro-active et positive avec un plaisir pour le service client - Travail autonome et orienté vers la réussite Voici l’offre: - CDI à plein temps - Salaire compétitif avec des suppléments attractifs - Système de prestation exceptionnelle - Lundi à Vendredi / Horaires standards - Cours d’espagnol gratuit - Formations supplémentaires - Environnement de travail international Permanent Full-time Tourism Location/Spain/Barcelona Language/English French Swedish Customer Service Agents Sat, 14 Jan 2017 23:00:04 CET 56039 http://www.europelanguagejobs.com/jobs/customer-service/swedish-customer-service-agents-56039.html Spoton Connections (not set) Malta We are currently looking for Swedish Speakers to join the Customer Service team. You will be responsible to provide Customer Service and answer any queries via phone, chat or emails while assisting the clients in Swedish. Native level or Proficient level of Swedish Good level of English Previous experience in Customer Service Microsoft proficient Permanent Full-time Customer Service Location/Malta/ Language/English Turkish Customer Service Agents Sat, 14 Jan 2017 23:00:04 CET 56041 http://www.europelanguagejobs.com/jobs/customer-service/turkish-customer-service-agents-56041.html Spoton Connections (not set) Malta We are currently looking for Turkish Speakers to join the Customer Service team. You will be responsible to provide Customer Service and answer any queries via phone, chat or emails while assisting the clients in Turkish. Native level or Proficient level of Turkish Good level of English and preferable another language such as German Previous experience in Customer Service Microsoft proficient Permanent Full-time Customer Service Location/Malta/ Language/English German Dutch Customer Service Agent Sat, 14 Jan 2017 23:00:04 CET 56042 http://www.europelanguagejobs.com/jobs/agent/dutch-customer-service-agent-56042.html Spoton Connections (not set) Malta We are currently looking for Dutch Speakers to join the Customer Service team. You will be responsible to provide Customer Service and answer any queries via phone, chat or emails while assisting the clients in Dutch. Native level or Proficient level of Dutch Good level of English Previous experience in Customer Service Microsoft proficient Permanent Full-time Agent Location/Malta/ Language/English Norwegian Customer Service Agent Sat, 14 Jan 2017 23:00:04 CET 56044 http://www.europelanguagejobs.com/jobs/agent/norwegian-customer-service-agent-56044.html Spoton Connections (not set) Malta We are currently looking for Norwegian Speakers to join the Customer Service team. You will be responsible to provide Customer Service and answer any queries via phone, chat or emails while assisting the clients in Norwegian. Native level or Proficient level of Norwegian Good level of English Previous experience in Customer Service Microsoft proficient Permanent Full-time Agent Location/Malta/ Language/English Finnish Customer Service Agent Sat, 14 Jan 2017 23:00:04 CET 56045 http://www.europelanguagejobs.com/jobs/agent/finnish-customer-service-agent-56045.html Spoton Connections (not set) Malta We are currently looking for Finnish Speakers to join the Customer Service team. You will be responsible to provide Customer Service and answer any queries via phone, chat or emails while assisting the clients in Finnish. Native level or Proficient level of Finnish Good level of English Previous experience in Customer Service Microsoft proficient Permanent Full-time Agent Location/Malta/ Language/English Danish Customer Service Agent Sat, 14 Jan 2017 23:00:04 CET 56046 http://www.europelanguagejobs.com/jobs/agent/danish-customer-service-agent-56046.html Spoton Connections (not set) Malta We are currently looking for Danish Speakers to join the Customer Service team. You will be responsible to provide Customer Service and answer any queries via phone, chat or emails while assisting the clients in Danish. Native level or Proficient level of Danish Good level of English Previous experience in Customer Service Microsoft proficient Permanent Full-time Agent Location/Malta/ Language/English Installations Planner w/ Native level of Dutch or Flemish Sat, 14 Jan 2017 23:00:04 CET 56128 http://www.europelanguagejobs.com/jobs/logistics/installations-planner-w-native-level-of-dutch-or-flemish-56128.html Babel Profiles Terrassa Barcelona Spain Do you have experience in Customer Service, Helpdesk, Logistics or Purchase? Are you a Dutch or Flemish native speaker and do you speak French, Spanish, and English at a conversational level? Have a look! Our client is a market leader in providing security solutions in retail stores for merchandise. With their innovative devices, they improve the customers´ shopping experience and protect the retail sector from shoplifters. For their Customer Service team, they are looking for a talented person to join their offices in the surroundings of Barcelona (Tarrasa). As Planner Installations, your responsibilities include: - Planning, confirming and verifying the installations and service calls from customers - Establishing installation date: contact with your customers, the Sales department, and Field service - Functioning as helpdesk for the different parties - Assigning and modifying data in the CRM system (SAP) and doing the follow-up - Managing the installation and reinstallation of the devices with your technicians and subcontractors - Creating and controlling return orders related to the installations - Preparing the documents for billingKey Languages: - Native level of Dutch or Flemish - Fluent in French, Spanish, and English Core Skills/Experience: - Previous relevant experience in Logistics, Purchases or Import/Export - Experience in delivering excellent customer service adapted to customer needs - Expertise in Billing and Order Management, able to plan and organize complex logistical processes - SAP working knowledge is a plus - Good knowledge of MS Office Products / Lotus Notes - Dynamic, energetic and able to manage multiple tasks at the same time - Responsible and accurate - Detail-oriented and organized - Able to communicate effectively and work in a teamWhat´s on Offer: - Permanent contract - Competitive fixed salary - International working environment - Possibility of forming part of a friendly team in a stable and well-known company - Other interesting benefits Permanent Full-time Logistics Location/Spain/Barcelona Language/English French Dutch Flemish Travel Advisor w/ Native level of French Sat, 14 Jan 2017 23:00:04 CET 56129 http://www.europelanguagejobs.com/jobs/agent/travel-advisor-w-native-level-of-french-56129.html Babel Profiles Barcelona Barcelona Spain Are you a world traveler? Would you like to use your passion for traveling for helping other travelers? Are you interested in an opportunity to work in the vibrant city of Barcelona? If you recognize yourself in this, take a look at our job opportunity. Our client is a booming industry leader in the travel sector providing an alternative service to an ever demanding customer base. They connect people all over the world to help them find unique traveling experiences. They are looking for customer service agents with a native level of French and high level of English to join their team in Barcelona. As a Travel Advisor, your responsibilities include: - Helping travelers by providing them useful information about their bookings and general topics - Offering solutions and guidance according to their needs - Managing and constantly updating customer information Key Languages: - Native level of French - High level of English Core Skills/Experience: - Excellent communicator who provides world-class customer service  - Active listener - Good team-player - Previous experience in a customer service position is a plus - Interest in travel industry is a plus- Possibility to work in a well-known company - Competitive salary - Travel vouchers - Full-time contract - Stable position - Extensive training - International working environment - Career opportunities Project/Service based Full-time Agent Location/Spain/Barcelona Language/English French Dutch Speaking Customer Support Agents Sat, 14 Jan 2017 23:00:04 CET 56168 http://www.europelanguagejobs.com/jobs/customer-service/dutch-speaking-customer-support-agents-56168.html Spoton Connections (not set) Central Region Malta -Native Dutch Speakers needed for various Customer Speaking roles, some of which are in the i-Gaming industry. - Relocation packages available.No previous experience needed. Get in touch now for more information on the positions. To negotiate Permanent Full-time Customer Service Location/Malta/Central Region Language/English Dutch Danish Speaking Customer Support Agents Sat, 14 Jan 2017 23:00:04 CET 56169 http://www.europelanguagejobs.com/jobs/customer-service/danish-speaking-customer-support-agents-56169.html Spoton Connections (not set) Central Region Malta Exciting opportunities for Danish Speakers! Danish speaking Customer Support Agents are needed for roles in Malta and in Greece. Offering attractive salaries & relocation packages. Committed and outgoing personality. No previous experience needed. To negotiate Permanent Full-time Customer Service Location/Malta/Central Region Language/English Danish Dutch Affiliate Manager Sat, 14 Jan 2017 23:00:04 CET 56197 http://www.europelanguagejobs.com/jobs/account-manager/dutch-affiliate-manager-56197.html Spoton Connections (not set) Malta AFFILIATE ACCOUNT MANAGER Do you want to be part of one of the most profitable, fast growing and agile online dating and e-commerce companies in the World? Our mission is to create, launch and operate online and mobile Brands & Products that are Different, State-of-the-art, Beautiful, Fun, Simple and Safe, and thereby connect and entertain likeminded people locally and across the globe. The way we work is simple – we believe that Perfection & Quality will make our Brands and Products better than all our competitors’. Our new Affiliate Account Manager will be responsible for keeping and improving our affiliate partners for our global Brands. We are aiming for the stars and want the best in the industry. Responsibilities: Aggressive lead generation Liaising with affiliates Integrating new affiliates and networks Taking care of existing affiliates, providing help in invoicing and resolving technical issues Working with designers on developing and optimizing new and existing creatives/landing pages Increasing traffic and participating in strategic decision preparation Tracking KPIs constantly Requirements: At least 3 years of affiliate management experience Outstanding English knowledge is a must Native Dutch is a big advantage Experience using hunting skills to surpass required quotas and achieve high levels of total compensation An aggressive results-oriented sales person with the evidence of a successful track record exceeding sales quotas Natural charismatic networking talent ("work the room") Strong analytical skills and attention to detail Demonstrated track record of developing and managing long-term client relationships Energy, passion and the polish of a sales professional Computer skills including CRM, Outlook, Word, Excel, PowerPoint and Adobe Acrobat What's in it for you: Competitive salary Possibility to work with a company that rely on Affiliate as the foundation of the business – your work will be scrutinized and rewarded Possible partner program enrolling (profit share program and/or options) for our talents that prove success and value for our group/brands An international company with possibilities to travel and work abroad The fast pace and agility of a start-up, but with the security of a profitable long-term business backing it Permanent Full-time Account Manager Location/Malta/ Language/English Dutch Affiliate Manager English +Nordic Speaking Sat, 14 Jan 2017 23:00:04 CET 56199 http://www.europelanguagejobs.com/jobs/account-manager/affiliate-manager-english-nordic-speaking-56199.html Spoton Connections (not set) Malta AFFILIATE ACCOUNT MANAGER Do you want to be part of one of the most profitable, fast growing and agile online dating and e-commerce companies in the World? Our mission is to create, launch and operate online and mobile Brands & Products that are Different, State-of-the-art, Beautiful, Fun, Simple and Safe, and thereby connect and entertain likeminded people locally and across the globe. The way we work is simple – we believe that Perfection & Quality will make our Brands and Products better than all our competitors’. Our new Affiliate Account Manager will be responsible for keeping and improving our affiliate partners for our global Brands. We are aiming for the stars and want the best in the industry. Responsibilities: Aggressive lead generation Liaising with affiliates Integrating new affiliates and networks Taking care of existing affiliates, providing help in invoicing and resolving technical issues Working with designers on developing and optimizing new and existing creatives/landing pages Increasing traffic and participating in strategic decision preparation Tracking KPIs constantly Requirements: At least 3 years of affiliate management experience Outstanding English knowledge is a must Native Swedish/Norwegian/Finnish is a big advantage Experience using hunting skills to surpass required quotas and achieve high levels of total compensation An aggressive results-oriented sales person with the evidence of a successful track record exceeding sales quotas Natural charismatic networking talent ("work the room") Strong analytical skills and attention to detail Demonstrated track record of developing and managing long-term client relationships Energy, passion and the polish of a sales professional Computer skills including CRM, Outlook, Word, Excel, PowerPoint and Adobe Acrobat What's in it for you: Competitive salary Possibility to work with a company that rely on Affiliate as the foundation of the business – your work will be scrutinized and rewarded Possible partner program enrolling (profit share program and/or options) for our talents that prove success and value for our group/brands An international company with possibilities to travel and work abroad The fast pace and agility of a start-up, but with the security of a profitable long-term business backing it Permanent Full-time Account Manager Location/Malta/ Language/English Swedish Affiliate Manager English +Nordic Speaking Sat, 14 Jan 2017 23:00:04 CET 56200 http://www.europelanguagejobs.com/jobs/account-manager/affiliate-manager-english-nordic-speaking-56200.html Spoton Connections (not set) Malta AFFILIATE ACCOUNT MANAGER Do you want to be part of one of the most profitable, fast growing and agile online dating and e-commerce companies in the World? Our mission is to create, launch and operate online and mobile Brands & Products that are Different, State-of-the-art, Beautiful, Fun, Simple and Safe, and thereby connect and entertain likeminded people locally and across the globe. The way we work is simple – we believe that Perfection & Quality will make our Brands and Products better than all our competitors’. Our new Affiliate Account Manager will be responsible for keeping and improving our affiliate partners for our global Brands. We are aiming for the stars and want the best in the industry. Responsibilities: Aggressive lead generation Liaising with affiliates Integrating new affiliates and networks Taking care of existing affiliates, providing help in invoicing and resolving technical issues Working with designers on developing and optimizing new and existing creatives/landing pages Increasing traffic and participating in strategic decision preparation Tracking KPIs constantly Requirements: At least 3 years of affiliate management experience Outstanding English knowledge is a must Native Swedish/Norwegian/Finnish is a big advantage Experience using hunting skills to surpass required quotas and achieve high levels of total compensation An aggressive results-oriented sales person with the evidence of a successful track record exceeding sales quotas Natural charismatic networking talent ("work the room") Strong analytical skills and attention to detail Demonstrated track record of developing and managing long-term client relationships Energy, passion and the polish of a sales professional Computer skills including CRM, Outlook, Word, Excel, PowerPoint and Adobe Acrobat What's in it for you: Competitive salary Possibility to work with a company that rely on Affiliate as the foundation of the business – your work will be scrutinized and rewarded Possible partner program enrolling (profit share program and/or options) for our talents that prove success and value for our group/brands An international company with possibilities to travel and work abroad The fast pace and agility of a start-up, but with the security of a profitable long-term business backing it Permanent Full-time Account Manager Location/Malta/ Language/English Norwegian Swedish Retention Agent Sat, 14 Jan 2017 23:00:04 CET 56220 http://www.europelanguagejobs.com/jobs/shared-services-finance/swedish-retention-agent-56220.html Spoton Connections (not set) Malta Our client is currently looking for ambitious and determined individuals with a flair for sales A great and unique opportunity to enter the financial market industry with a specified in-house training scheme for the selected candidates. The selected candidates will make part of a dynamic professional Sales retention Floor after an intensive training on the job. · Creating and maintaining relationship with clients over the phone · Liaising with potential clients and converting them into active ones · Meeting and exceeding set daily retention targets · Retaining clients by resolving queries and offering upgrades · Giving the client superior service and support through a polite, and professional manner Requirements: · Degree, preferably in Economics/Finance · Experience in Sales is a must (6 months minimum) · Excellent communication skills · Great relationship building skills with clients in order to keep them active and following the markets · Audacious Personality. · Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail · Ability to work and produce under pressure with challenging targets · Being profession and responsible · Degree, preferably in Economics is considered as a plus Permanent Full-time Shared services and Finance Location/Malta/ Language/English Swedish Swedish Speaking CSO Sat, 14 Jan 2017 23:00:04 CET 56221 http://www.europelanguagejobs.com/jobs/customer-service/swedish-speaking-cso-56221.html Spoton Connections (not set) Malta Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time. Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience. Requirements: · University degree · Fluent in both English and Swedish. Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills · Team player and customer oriented · Willingness to learn and expand horizons Permanent Full-time Customer Service Location/Malta/ Language/English Swedish Dutch Business Developer- IT Sector Sat, 14 Jan 2017 23:00:04 CET 56405 http://www.europelanguagejobs.com/jobs/sales-marketing/dutch-business-developer-it-sector-56405.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Business Developer who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be speaking to the key decision makers in multinational companies to build long lasting business relationships. How you'll do this: -Researching businesses to find new sales opportunities -Teaming up with the marketing department to follow up their campaigns -Keeping the database refreshed with up to date market information What you bring to us: -High/native level of Dutch with fluent English -An eagerness to learn -The ability to improvise and adapt to any situation -Self-confidence and a great team ethic _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.What we give to you: -Salary: from 17.000Euros to 22.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent training and mentoring -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Dutch Online platform Consultant with German Sat, 14 Jan 2017 23:00:04 CET 56428 http://www.europelanguagejobs.com/jobs/E-commerce/online-platform-consultant-with-german-56428.html Careersineurope.eu Sofia Bulgaria Our client located in Sofia, is currently looking for new consultants who wants to join with their enthusiasm this project and discover online platforms for business opportunities. With your knowledge of the social media possibilities, you know how and where you can find the online users of divers platforms. We are hiring German speakers who want to be a part of a professional team. Your primer role as a consultant is to influence them positively and give them the necessary & right advice exactly on a high qualitative manner. With your social skills and capability of understanding you know how to impact this growing hype and how to handle in different situations. Are you the consultant who is able to give every day enough effort to discover the online platforms where users share information about a brand or a company? As a social media consultant you have to search for business purposes and discover new/or different blogs and forums. With your knowledge you know where and how to find new information that is useable to create various business analysis. In this job you need to work in a team but working individually is your natural way of working. Communicating is one of your best skills and you are able to write the German language on a professional level. One other important task is that you need also observe and describe an issue in a structured way. If this all sounds as music in your ears and you are happy to be a part of the world’s leading storage solutions providers, you are the consultant who can start with this great adventure. This company offers you to work in an international environment with one of the best abroad career opportunities you can find for German speakers. You are able to speak the German and English language on a Professional level. Your high communication skills will serve you to fulfil this job. With your creative you can always find solutions, you have the knowledge of hardware in theory or with work experience. If you have already worked before in the social media field, or you know that you are able to create content you are welcome to apply for this job. The working hours of this project is between 10:00 and 19:00 from Monday till FridayA competitive salary in an great office with a structured working environment, located near to the city-center of Sofia. The social benefits package includes; health& life insurance, food voucher, transportation allowance and compliment card. Customer Service Training, career opportunities, team building activities, recognition and rewards programs Less than 18.000 € gross / year Permanent Full-time E-commerce Location/Bulgaria/ Language/English German Technical Consultant- German Sat, 14 Jan 2017 23:00:04 CET 56448 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-consultant-german-56448.html CareersinEurope Sofia Bulgaria Our client located in the capital city of Bulgaria, is a Customer Service Centre Provider is currently looking for professional who want to join a project as a Technical Consultant. The core business of this company is to give support to end users of a product or a service. At the technical department of our client there is a job available for consultants with technical skills. You can also apply for this position if you have a huge willingness to learn the technical knowledge. After a trainee program of one month you are ready to lead this project together with the customer service and the colleagues of the technical department. Your job is to help and advice users of an anti-virus software in a B2C and B2B market. Together with the customer service support team and the technical department you solve every issue and help the customers to a solution. The queries regarding the use of the software comes at your department by phone, email or through online chat. Our client works with standardize queries to achieve a high customer service level. This means that every incoming query has to be solved timely. Help customers timely and on a professional manner is important. As a consultant you have the ability to give all need advice to customers about products and services. Your job is to prioritize all tasks and involve other teams during an escalation in the process. You can be sure that this company works with a high standard of services, for every issue of a possible escalation, there is a potentiality solution so that every possible obstacles can be solved. You are responsible to prioritize all tasks and involve other teams during an escalation in the process. You can be sure that this company works with a high standard of services, for every issue of a possible escalation, there is a potentiality solution so that every possible obstacles can be solved. To fulfil this job you need to speak the German and English language at least on B2 level. Your communication skills are high and you have the right social and soft skills to join this team and work together with different type of customers ( B2B/B2C.) Nobody has to explain you that you need to have a high listening skill. You know that understanding the problem of a customer will help you to solve every problem in a short time. Multi-tasking belong to your way of working and you are able to multi task with your colleagues during a working day, when there is a need to solve a problem or make quick decisions. A competitive salary in an great office with a structured working environment, located near to the city-centre of Sofia. The social benefits package includes; health& life insurance, food voucher, transportation allowance and compliment card. Customer Service Training, career opportunities, team building activities, recognition and rewards programs Less than 18.000 € gross / year Permanent Full-time Technical Support Location/Bulgaria/ Language/English German English (UK) Customer Representative - Technology Sat, 14 Jan 2017 23:00:04 CET 56449 http://www.europelanguagejobs.com/jobs/customer-service/english-uk-customer-representative-technology-56449.html SELLBYTEL Group Barcelona Barcelona Spain Do you like to help people? Do you see yourself working in a big multicultural company? We are currently recruiting Customer Service Specialists for our project working with one of the leaders in the IT sector. In this position you will be part of an international and dynamic team responsible of delivering outstanding after sales support. The Post-Sales Agent has the following main responsibilities: - Answer and deal with customer post sales requests (Logistics, queries, refunds, exchanges, delivery, etc). - Initiate customers' concerns including order cancellation, customer satisfaction return, defective on arrival, missing parts, order follow up. - Ensure customer query is solved by coordinating responses from the others teams involved (External partners). - Synchronize and Collaborate with other back end teams (outsourced suppliers). - Highlight key issues to theirs Key User and bring up to the right level appropriately. Requirements: -English native speaker -Fluent Swedish is desirable - Excellent telephone communication and writing skills - Experience of working within a customer service environment (Minimum of 1 year relevant experience) - Standout colleague - Customer Driven and positive attitude _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer -Full-time and long-term contract -Salary: 15938.40Eur gross/year + 3000 Euro gross/year in bonus -Internal Development Program -Relocation Package provided 18.000 € - 24.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English Swedish German Sales Representative - IT Sector Sat, 14 Jan 2017 23:00:04 CET 56453 http://www.europelanguagejobs.com/jobs/sales-marketing/german-sales-representative-it-sector-56453.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Sales Representative who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be using your initiative to negotiate and close deals with international businesses. You will do this by: -Contacting potential clients by phone and by email -Maintaining close contact and building lasting relationships with key decision makers -Regularly informing businesses of current marketing campaigns and promotions -Closely managing and reporting on your sales pipeline What you bring to us: -A smart and ambitious approach with excellent communication skills -Experience of success working in a sales environment -Self-confidence and a great team ethic -Native in German with fluent English language skills _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we give to you: -Salary: From 17.000 to 24.000Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent, ongoing training and mentoring -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English German SFDC (CRM) Senior Admin Sat, 14 Jan 2017 23:00:04 CET 56457 http://www.europelanguagejobs.com/jobs/sales-marketing/sfdc-crm-senior-admin-56457.html SELLBYTEL Group Barcelona Barcelona Spain We are currently looking for a SFDC (CRM) Senior AdmiN for one of our clients, a leading company in new technologies. Profile ·Integrated in the sales team you should be a dynamic and motivated self-starter with strong analytical and teamwork skills ·In this position you will be supporting EMEA management with analysis and reporting to help with business planning and strategic business decisions Tasks ·Continuous coordination and elaboration of the configuration of user data and structure in CRM Systems. ·Supporting the Sales Process Transformation and CRM implementations as expert in its configuration and administration, ·Reporting: Designing and coordinating all needed reports from CRM (Salesforce) for general usage. ·CRM data accuracy: Ensuring that Salesforce DB is up to the most accurate possible status at all times. ·CRM operations expert: Supporting and advising sales & marketing users on their CRM processes and tools needs. ·Be the expert on all technical details and information of systems configuration for: -GSB users -Hierarchies -User profiles -Territory design -User assignments -Ensure that Account DB in systems is properly segmented and assigned to Account Mgrs. following sales decided strategies. Design, maintain and publish needed reports. -Develop and deploy training on all above areas when needed. Requirements -2 years' experience in Salesforce administration -Comfortable with complex information management -Strong analytical skills -Excel proficiency -Proactive personality. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation We offer -Long Term Contract -Working hours: Monday - Friday, 9am - 6pm -Salary: 25.000€ gross/year -Relocation Package Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English UK Technical Support Advisor - Android (Part-time) Sat, 14 Jan 2017 23:00:04 CET 56461 http://www.europelanguagejobs.com/jobs/customer-service/uk-technical-support-advisor-android-part-time-56461.html SELLBYTEL Group Barcelona Barcelona Spain Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies and an international environment. If you speak native English you are the perfect fit ! We are looking for English Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services. As the Technical Support Advisor, you will be: -Maintaining client relationships through product support over the phone -Providing customers with quotes and product knowledge -Handling effectively all incoming incidents -Gathering information from customers, troubleshoot technical issues PERSONAL REQUIREMENTS: -English native speaker -Willingness to learn and apply new technologies -Analytical skills with demonstrated problem solving ability desired -Ability to operate in high pressure situations -Good technical skills and knowledge preferable -Excellent communication skills. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer: _Part-time contract (30 hours/week); schedule: Monday to Friday, from 15.00 to 21.00: Saturday and Sunday, from 9.00 to 18.00 (rotating weekends) -Salary: 12304Euros gross/year + up to 1153.50Euros gross/year in bonus Benefits: -Relocation Package provided -Possibility to grow within the company Less than 18.000 € gross / year Project/Service based Partial - Indifferent Customer Service Location/Spain/Barcelona Language/English Danish Customer Service - Boxtel Sat, 14 Jan 2017 23:00:04 CET 56561 http://www.europelanguagejobs.com/jobs/customer-service/danish-customer-service-boxtel-56561.html Careertrotter Boxtel South Holland Netherlands Job Summary Speak Danish & Looking for a chance to work abroad? Not a problem, a client of our who is based in the Netherlands is looking for a number of Danish Speakers to join their customer service team on a very new project of theirs. We are looking for you to have excellent communication skills and to have some contact center experience so that when you join the team you can get straight to work on making each and every customer as happy as can be. For this Customer Service Job you can expect to earn between €1900 - €2100 gross per month & there is an extremely attractive relocation package.  What will you do in this job? As part of the Customer Service team it will be your job to take all inbound calls, emails and online chat requests from customers, help them in diagnosing and resolving any and all issues they may be having with hardware devices, not forgetting that you may need to escalate more technical issues.  It will be your #1 aim to ensure customer satisfaction for all.  Who will you be working for? Our client, who is based in Boxtel Netherlands is an internationally recognised outsourcing giant, who offers a number of call centre solutions, such as customer service and Technical Support or popular and well-known brands who mainly operate in the Technical Industry. Here you will be given the opportunity to work in a multicultural environment, for an employer who actively supports your development and promotes internally as well as that they try their best to help fit with your busy personal life and offer the work from home or part time job positions. Who are we looking for? For this Customer Service Job we are looking for you to have a near native level of Danish and an excellent level of English.You will need to have excellent communication skills in both written and verbal forms for both languages. You are good with computers and know how to follow procedures. You have at least 6 months Customer Service Experience and you are a friendly person who likes working within a team.  Where would you be working? This Danish Customer Service job is based in the beautiful Boxtel, Netherlands. A city based in the south of the Netherlands and is around 30 minutes from other exciting places such as Den Bosch, Eindhoven and Nijmegen. Here in Boxtel there are a number of things to get up to, what with a number of outdoor and sport activities, yummy restaurants, fantastic sites to see and breath taking scenery, Boxtel Netherlands could be the place for you. Interview & Salary For this Danish Customer Service job the interview will first take place over the phone, then via skype and lastly you will be asked to sit a technical exam to test your accuracy. The salary for this Danish Jobs is highly competitive where you can expect to earn between €1900 - €2100 gross per month & there is an extremely attractive relocation package that you will receive after your first month.  If you like what you see then APPLY TODAY and send us your CV in English. 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Netherlands/South Holland Language/English Danish French Speaking Customer Service - Boxtel Sat, 14 Jan 2017 23:00:04 CET 56562 http://www.europelanguagejobs.com/jobs/customer-service/french-speaking-customer-service-boxtel-56562.html Careertrotter Boxtel South Holland Netherlands Job Summary Speak French & Looking for a chance to work abroad? Not a problem, a client of our who is based in the Netherlands is looking for a number of French Speakers to join their customer service team on a very new project of theirs. We are looking for you to have excellent communication skills and to have some contact center experience so that when you join the team you can get straight to work on making each and every customer as happy as can be. For this Customer Service Job you can expect to earn between €1800 - €2000 gross per month & there is an extremely attractive relocation package.  What will you do in this job? As part of the Customer Service team it will be your job to take all inbound calls, emails and online chat requests from customers, help them in diagnosing and resolving any and all issues they may be having with hardware devices, not forgetting that you may need to escalate more technical issues.  It will be your #1 aim to ensure customer satisfaction for all.  Who will you be working for? Our client, who is based in Boxtel Netherlands is an internationally recognized outsourcing giant, who offers a number of call centre solutions, such as customer service and Technical Support or popular and well-known brands who mainly operate in the Technical Industry. Here you will be given the opportunity to work in a multicultural environment, for an employer who actively supports your development and promotes internally as well as that they try their best to help fit with your busy personal life and offer the work from home or part time job positions. Who are we looking for? For this Customer Service Job we are looking for you to have a near native level of French and an excellent level of English.You will need to have excellent communication skills in both written and verbal forms for both languages. You are good with computers and know how to follow procedures. You have at least 6 months Customer Service Experience and you are a friendly person who likes working within a team.  Where would you be working? This French Customer Service job is based in the beautiful Boxtel, Netherlands. A city based in the south of the Netherlands and is around 30 minutes from other exciting places such as Den Bosch, Eindhoven and Nijmegen. Here in Boxtel there are a number of things to get up to, what with a number of outdoor and sport activities, yummy restaurants, fantastic sites to see and breath taking scenery, Boxtel Netherlands could be the place for you. Interview & Salary For this French Customer Service job the interview will first take place over the phone, then via skype and lastly you will be asked to sit a technical exam to test your accuracy.The salary for this French job is highly competitive where you can expect to earn between €1800 - €2000 gross per month & there is an extremely attractive relocation package that you will receive after your first month.  If you have any questions about this French Customer Service job please do not hesitate to contact us If you like what you see then APPLY TODAY and send us your CV in English. 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Netherlands/South Holland Language/English French German Accountant Wanted in Cologne Sat, 14 Jan 2017 23:00:04 CET 56563 http://www.europelanguagejobs.com/jobs/intercompany-Accounting/german-accountant-wanted-in-cologne-56563.html Careertrotter Koln North Rhine-Westphalia Germany Job Summary Speak German & Love working with numbers? We are looking for near native German  speakers with at least 2 years experience in Accounting/Finance. Our client, based in Cologne is growing and they are excited to welcome you to the team. In order to learn more about this German  Accountant job in Cologne & earning between €30,000 - €35,000 gross per annum. Keep reading & if you have any questions - feel free to get in touch with via email or phone. What will you do in this job? As part of the German  Accountant team you will be responsible for company audits, account assignments and posting of international documents and business transactions in order to meet the minimum legal requirements.  You will carry out monthly reconciliations and prepare both monthly and yearly financial statements. Last but certainly not least you will need to create and verify payment flows, along with being responsible for the creation of statistics and evaluations for the company. Who will you be working for? Our client is most definitely one of Europe's leaders in retail designs and a company that you would definitely want to work for. With over 25 years in the industry and around 5000 employees - our client is still on the up and want you to join the team to help them in their expansion.  Who are we looking for? For this Accountant job we are looking for you to have a near native level of German and a good level of English. You will need at least 2 years previous experience in Accounting and a good working knowledge in VAT. You have excellent MS Office skills (especially Excel). It would also be great for your application if you have experience with SAP. Of course if you have any questions feel free to pop us a call.  Where would you be working? Cologne is where this German Accountant job is based – Germany’s 4th largest city with the Rhine river flowing right through it – something to go to for a mini escape. Not forgetting the city’s most famous cathedral – the Kölner Dom. Then of course you have the Karneval that starts November 11th and this is where all of cologne make it out onto the street for a huge celebration for just the day then for another week in February – sounds good to us. This is a great celebration is Germany and 1 you certainly do not want to miss. Interview & Salary: For this German speaking accountant job you will be expected to sit 2 straightforward interviews. 1 will be a phone and the other will be a face to face interview, what's great is that our client will reimburse you for the cost of travelling for the face to face interview so there is no need to worry there.  Last but certainly not least, for this Accountant job you can expect to earn between €30,000 - €35,000 gross per annum.  If you have any questions or you would like to know more about this German Speaking Accountant job, please do not hesitate to get in touch with us - we're happy to take your call.  Pssst did you know we also have a Careertrotter.de ?  ?Why not check it out today & don't forget to tell your friends.  30.000 € - 36.000 € gross / year Permanent Full-time Intercompany Accounting Location/Germany/North Rhine-Westphalia Language/English German Helpdesk Music Streaming Support in German Sat, 14 Jan 2017 23:00:04 CET 56610 http://www.europelanguagejobs.com/jobs/customer-service/helpdesk-music-streaming-support-in-german-56610.html CareersinEurope Sofia Germany Our client located in the middle of Sofia, is currently looking for new team members who can join the Music Project Team. We are hiring native/ fluent German speakers who want to achieve a professional career at this company. Delivering customer support that helps to get results and satisfied customers Help to ensure potential issues and look for new solutions when needed Working in a team and support each other Give support in projects and sours all coming opportunities to a possible solution. The working hours of this project is from Monday-Sunday between 8 am - 7 pm Customer Service Experience or related experience with consumers and/or buyers is preferred An experience related background in work in an environment that offers customer service Excellent professional language skills in German and English (B2H and above) Knowledge of working or experience in a technical market is a big plusA competitive salary in a great office with a structured working environment, located near to the city-center of Sofia. The social benefits package includes; health & life insurance, food voucher, transportation allowance and compliment card. Customer Service Training, career opportunities, team building activities, recognitionand rewards programs Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Germany/ Language/English German Conseiller de clientele - Expedia - Lisbonne Sat, 14 Jan 2017 23:00:03 CET 19524 http://www.europelanguagejobs.com/jobs/agent/conseiller_de_clientele_____expedia___lisbonne-19524.html Teleperformance Portugal Lisbon Lisbon Portugal De l’aide pour réserver un vol ? Modifier ou annuler un billet d’avion ? Réserver un hôtel, ou une voiture ? Des informations sur les visas et les procédures d’un pays en particulier ? En tant que membre à part entière de l'équipe Expedia, vous serez responsable de la gestion des différentes requêtes des clients du site Expedia.fr. Nous recherchons votre excellence, afin d’offrir aux clients Expédia, la meilleure expérience clientèle de tous les temps. Notre Client Première société de voyage en ligne au monde, Expedia compte plus de réservations de voyages en ligne que ses concurrents pourtant nombreux. Avec plus de 150 sites internet dans plus de 70 pays, Expedia Inc, c’est : 400 compagnies aériennes partenaires, plus de 200 000 hôteliers et plus 7 500 activités à vous proposer. Voilà ce qui fait d’Expedia l'une des entreprises de voyage les plus importantes au monde. A Expedia un seul mot d’ordre : « Ici, vous trouverez de tout » Des précieux conseils et/ou astuces pour préparer au mieux un séjour, aux nouvelles toutes fraîches sur les tendances dans le monde du voyage ainsi que les dernières mises à jour sur tout ce qui influence l'industrie du tourisme. Expedia vous invite à explorer votre prochain chapitre. Prêt(e) à rejoindre un réseau d'experts internationaux du voyage ? Responsabilités • Etablir un contact performant, courtois et personnalisé par téléphone et email aux clients du site Expedia en français ; • Offrir une réponse rapide et adéquate aux questions des clients Expedia au premier contact concernant leurs réservations, leurs transactions ou leur compte ; • Fournir une assistance clientèle exceptionnelle ; • Identifier les requêtes des clients et les transférer de manière rapide et efficace aux différents départements de Expedia ; • Respecter les processus établis, les accords au niveau de la qualité de service à la clientèle en atteignant et en excellant les objectifs individuels et d’équipe ; • Etablir et maintenir une collaboration efficace avec les partenaires Expedia ; • Savoir garder un état d’esprit constructif même lors de situations délicates. • Parfaite maîtrise de la langue française et de ses subtilités - à l’écrit et à l’oral (langue maternelle obligatoire) ; • Autorisation de travail pour les citoyens hors UE ; • Connaissances en anglais (préférentiel) ; • Excellentes compétences en informatique ; • Haut niveau de sympathie et d’empathie ; • Expérience en centre d’appels (préférentiel) ; • Flexibilité et résilience sont vos chevaux de bataille ; • L’esprit d’équipe chez vous est synonyme de seconde nature ; • Vous pouvez travailler dans un environnement de travail incluant de courts délais et de forts volumes. • Contrat de travail à durée déterminée de 12 mois renouvelable par tacite reconduction ; • Possibilité de carrière internationale dans un environnement multiculturel ; • Formation initiale et continue ; • Assurance maladie offerte (après 6 moins de contrat) ; • Mise à disposition d´un appartement en colocation avec chambre individuelle* ; • Remboursement des dépenses du vol initial (après 9 mois de contrat)* ; • Possibilité d’évolution de carrière et sécurité de travail à long-terme ; • De nombreuses activités organisées par Teleperformance : tournois sportifs, soirée d'été et de Noël, sports nautiques,randonnées en montagnes, concours culturels ; • Cours de langue (portugais et Anglais). *Pour des candidats internationaux To negotiate Temporary Full-time Agent Location/Portugal/Lisbon Language/French Customer Service Representative (m/f) with French AND German Sat, 14 Jan 2017 23:00:03 CET 28289 http://www.europelanguagejobs.com/jobs/agent/customer-service-representative--m-f--with-french-and-german-28289.html people-s-place GmbH Ulm Baden-Wurttemberg Germany • Zentraler Ansprechpartner für internationale Projektpartner bei Anfragen rund um den Einsatz der Logistik Plattform. • Vielseitiges Aufgabengebiet von der Systemeinführung beim Kunden über die Kundenbetreuung bis hin zur Lösung von Problemen bei der Anwendung der Software. • Erfassen von Problembeschreibungen am Telefon, per E-Mail oder eigenständig aufgrund automatischer Fehlertickets, selbstständige Fehleranalyse und Problemlösung, gegebenenfalls in enger Zusammenarbeit mit weiteren Supporteinheiten. • Zusammen mit den Entwicklungsteams Erstellen der Aufwandsanalysen für gewünschte Kundenanforderungen sowie ständiger Informationsaustausch mit den Kunden.• Abgeschlossenes betriebswirtschaftliches Studium oder Berufsausbildung zum Fremdsprachenkorrespondenten oder Speditionskaufmann mit sehr guten EDV-Kenntnissen (MS Office, Internet). Vergleichbare Studienformen oder Ausbildungsformen sind selbstverständlich auch möglich • Erste Berufserfahrung in einem dienstleistungsorientierten Aufgabenbereich oder im Bereich Customer Service sind erwünscht • Schnelle technische Auffassungsgabe • Sie überzeugen uns als dynamischer Teamplayer • Verhandlungssicheres Deutsch & Englisch sind aufgrund der internationalen Ausrichtung des Unternehmens unabdingbar, sehr gute Französischkenntnisse werden für ein sicheres und kompetentes Auftreten beim Kunden vorausgesetzt. Weitere Fremdsprachenkenntnisse sind von großem Vorteil. • Hohes Maß an Organisationstalent, Eigeninitiative und Zuverlässigkeit • Einsatzfreude und Teamfähigkeit, fachliche Kompetenz und persönliches Engagement führen zum Erfolg• Attraktives Gehalts- sowie Benefits & Incentive Paket • Sehr gute Karriere- und Aufstiegschancen • Weltweit stark expandierendes Unternehmen mit flachen Hierarchien • Spannender und abwechslungsreicher Arbeitsalltag mit einem einmalig guten Arbeitsklima • Selbständiges und vertrauensvolles Arbeiten im Rahmen einer internationalen Matrixorganisation • Sie werden sich bei unserem Auftraggeber sicher wohl fühlen und erleben hautnah das faszinierende Umfeld einer innovativen Branche, deren Zukunft wir von der Spitze aus mitgestalten! 30.000 € - 36.000 € gross / year To negotiate Full-time Agent Location/Germany/Baden-Wurttemberg Language/French German Inbound Kundenberater im Bereich neue Medien - Service Verkauf Sat, 14 Jan 2017 23:00:03 CET 29524 http://www.europelanguagejobs.com/jobs/agent/inbound-kundenberater-im-bereich-neue-medien-----service-verkauf-29524.html Teleperformance Portugal Lisbon Lisbon Portugal Sie sind ein Teamplayer mit Hands-on-Mentalität? Zählen Sie die Fähigkeit zur Problemlösung, soziale Kompetenz sowie Empathie zu Ihren Eigenschaften? Haben Sie Interesse an neuen Medien und zeigen Engagement bei neuen Herausforderungen? Dann werden Sie Teil unseres UPC Teams! Wir freuen uns auf Ihre Bewerbung. In Ihrer Funktion sind Sie in erster Linie unmittelbar für den Kundenservice via Telefon (inbound) zuständig. Sie beraten die Kunden zu den unterschiedlichsten Themen und Unternehmensfragen. Des Weiteren fördern Sie die Weiterentwicklung der Markenbekanntheit und stellen die Kundenzufriedenheit bestmöglich sicher. Sie identifizieren Verkaufschancen und bieten unseren Kunden die beste Lösung an. Nehmen Sie die Herausforderung an, es erwarten Sie vielseitige, anspruchsvolle Aufgabenstellungen. Ihre Aufgaben - telefonische Beratung bei jeglichen Kundenfragen bezüglich der umfangreichen Produktpalette von UPC cablecom, inklusive Verkauf der Produkte und Services; - Kundenberatung bei Anliegen zu Zahlungsvorgängen und Fragen zum Vertrag sowie seriöse Verwaltung von Kundendaten; - professionelle Beratung zu Tarifen sowie zu aktuellen TV und Internet Angeboten; - hilfreicher und effektiver Produkt- und Techniksupport, der die Erfahrung der Kunden verbessert und so zu höherer Produktannahme führt. Es gibt kaum jemanden in Österreich oder der Schweiz, der UPC cablecom nicht kennt. UPC cablecom ist ein führender Anbieter von Kommunikation und Unterhaltung. Fast 1,4 Millionen Kunden vertrauen auf die vielfältigen Produkte für Fernsehen, Internet, Telefonie und Mobilfunk. Beim unabhängigen Internetprovider-Test der ÖGVS ist UPC mit Konditionen, Angebotspalette und Servicequalität an erster Stelle. Das jahrelange Bestehen des Unternehmens bringt viel Erfahrung und Verantwortung mit sich, der Kunde steht bei UPC cablecom stets im Mittelpunkt. So stellen beispielsweise Kundenmeinungen einen essentiellen Bestandteil für die Weiterentwicklung der Produkte und des Service von UPC cablecom dar. Werden Sie Mitglied eines Teams, das maßgeblichen Einfluss auf die Kundenzufriedenheit hat und seien Sie der erste Kontaktpunkt für den Kunden.- hervorragende Deutschkenntnisse in Wort und Schrift; - grundlegendes Verständnis der englischen Sprache; - ausgezeichnete Kommunikationsfähigkeit, soziale Kompetenz sowie Teamgeist; - zielorientiertes Arbeiten; - Flexibilität und Belastbarkeit; - Leidenschaft für TV und Internet sowie grundlegendes technisches Verständnis; - gute Computer- und Internetkenntnisse; - Erfahrung in der telefonischen Kundenberatung / Call Center (ist ein Plus).- Start einer internationalen Karriere in einem multikulturellen Umfeld; - Zusammenarbeit mit einem Marktführer; - ein attraktives und faires Bonussystem; - ein umfangreiches Training, das Ihnen einen erfolgreichen Einstieg in unser Unternehmen ermöglicht; - langfristige Weiterbildungsmöglichkeiten; - ein einjähriger, erneuerbarer Arbeitsvertrag mit möglicher Festanstellung; - eine private Krankenversicherung nach 6 Monaten Betriebszugehörigkeit; - Unterkunft in einem Zimmer einer Teleperformance Wohnung in Lissabon*; - nachträgliche Flugkostenrückerstattung*; - ein kostenloser jährlicher Flug in die Heimat*; - kostenfreie Portugiesischsprachkurse*, Wassersportaktivitäten, Soft-Trekking und vieles mehr für alle Mitarbeiter. *Für internationale Bewerber To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English German Danish, Norwegian or Swedish Reservation Agent Sat, 14 Jan 2017 23:00:03 CET 33826 http://www.europelanguagejobs.com/jobs/agent/danish--norwegian-or-swedish-reservation-agent-33826.html AVIS BUDGET GROUP Barcelona Barcelona Spain Avis Budget Group is a leading global provider of mobility solutions. Across EMEA, we operate 4 industry leading brands: Avis; Budget; Zipcar and Payless. Firmly established as a leader in the vehicle rental industry, our history of focusing on customers, our people, growth, innovation and efficiency drives impressive bottom line success and has delivered strong year on year results. As Reservation Agent, reporting to the Team Leader's role, your role will: Achieve business objectives and customer (internal and external) satisfaction: Increase and maximize business opportunities and offer a high level of customer service. To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas: Sales: Increase and maximize business opportunities and identify and clarify customer needs in order to recommend the service or product for every situation. Service: Use Knowledge acquired (skills and attitudes) to ensure customer satisfaction and attend Kindly customer in any situation and answer the requests via email. Requirements: -Norwegian or Danish or Swedish Native. - Fluent English. -Previous experience in customer service/sales. -Availability for the 2nd January 2017 -City center office location. -Temporary contract -Salary: 18387,1 euros gross/year + bonus 18.000 € - 24.000 € gross / year Temporary Full-time Agent Location/Spain/Barcelona Language/Danish Norwegian Swedish Customer Service Representative S24 (m/f) UK & Ireland Sat, 14 Jan 2017 23:00:03 CET 35789 http://www.europelanguagejobs.com/jobs/agent/customer-service-representative-s24--m-f--uk---ireland--35789.html people-s-place GmbH Maastricht Limburg Netherlands Our client is a well-known international car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers. Your Responsibilities: You work in the Service24h department, which is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customer’s native language and offer help on the phone or coordinate assistance through our client’s authorized service providers. The philosophy is to ensure the customers mobility as quickly as possible. • Higher vocational education • Good written and verbal skills • Advanced negotiation skills • Computer literacy • Very good knowledge of geography and culture from your home country • Experience in customer care • Good understanding of customer satisfaction • Team player • Open-minded to a diversity of cultures • Ability to prioritize, analyze, plan and coordinate on high volumes• You will get an attractive salary plus a great variety of bonuses • You will receive an initial training • Working hours 30- 37.5 hours a week, shifts including nights and weekends • A comprehensive relocation package • You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development 24.000 € - 30.000 € gross / year To negotiate Full-time Agent Location/Netherlands/Limburg Language/English Finnish E-Commerce Customer Support for wish.com (m/f) Sat, 14 Jan 2017 23:00:03 CET 36898 http://www.europelanguagejobs.com/jobs/agent/finnish-e-commerce-customer-support-for-wish-com--m-f--36898.html Teleperformance Portugal Lisbon Lisbon Portugal We are looking for thinkers and doers, pro-active, cooperative and motivated people who are excited to communicate with people. Deliver an outstanding customer experience at every single opportunity, as a result of your commitment and passion. Assist end customers before, while and after purchase. Our Client Shopping made fun! Wish stands for the newest generation of a virtual marketplace. This is how the future of commerce looks like. Using sophisticated algorithms, wish.com creates personalized recommendations for products their customers love, making sure the best and most interesting products are shown to their users in the app and their inbox often before they know they want it. If you love working on all areas of the stack and to solve challenging problems, join our team now! Responsibility � Support the customer before, while and after purchase; � Assistance with concerns regarding payment transactions and shipping; � Assistance with concerns regarding a broad range of customer accounts issues; � Mostly written communication with end users, so your written skills are essential.� Native level of written and verbal communication skills in Finnish; � Good computer and Internet skills; � Good / elegant writing style; � Demonstrates sympathy and empathy; � Excellent communication skills, interpersonal skills and team spirit; � Flexibility and resilience; � Fast learning capacity; � Experience in telephone customer service / call center environment (preferred);� Excellent work opportunity in a leading multinational company; � International career in a multicultural environment; � Possibility of cooperation with leaders in various industries; � Stable work and career progression; � Long-term development opportunities; � Fixed-term, renewable contract with the possibility of permanent employment; � Private health insurance after 6 months of employment; � Accommodation in a room in a Teleperformance owned apartment;* � Initial flight expenses refund;* � Free annual flight to country of origin (within EU);* � Free Portuguese language courses, water sport activities, soft trekking and much more! *For relocated applicants To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/Finnish Back Office Mitarbeiter - Innendienst (m/w) Sat, 14 Jan 2017 23:00:03 CET 36903 http://www.europelanguagejobs.com/jobs/agent/back-office-mitarbeiter-innendienst-mw-36903.html Teleperformance Portugal Lisbon Lisbon Portugal Möchten Sie eine Karriere im Ausland beginnen? Erleben Sie die Welt des Mobilfunks von einer anderen Seite und unterstützen Sie unser Team bei der Betreuung von Mobilfunkpartnern in der schönsten Hauptstadt Europas. Unser Kunde Salt ist einer der größten Telekommunikationsanbieter in der Schweiz. Fast 1000 Mitarbeiter bundesweit sorgen täglich für über 2 Millionen Kunden. Das Unternehmen bietet eine innovative Palette von Produkten und Dienstleistungen mit einem speziellen Fokus auf die mobile Kommunikation. Anrufe, SMS und Highspeed -Internet für Privat- und Geschäftskunden sowie Festlandleitungen für Geschäftskunden. Ihre Aufgabe • Telefonische sowie schriftliche Betreuung der Einzelhändler; • Bearbeitung von Anfragen bezüglich der Angebote, Tarife, Datenbankverwaltung, Zahlungsvorgänge gestellt von Mitarbeitern verschiedener Filialen des Unternehmens im deutschsprachigen Raum; • Technischer Support, der die Kundenbetreuung im Einzelhandel verbessert; • Sicherung respektabler Wartezeiten und exzellenter Lösungen für Einzelhändler; • Keine Endkundenbetreuung.• Hervorragende Deutschkenntnisse in Wort und Schrift; • Grundlegendes Verständnis der englischen Sprache; • Gute allgemeine Computerkenntnisse und Schreibgeschwindigkeit; • Leidenschaft für Telekommunikation und grundlegendes technisches Verständnis; • Ausgezeichnete Kommunikationsfähigkeit, Teamgeist und Empathie; • Kenntnisse in der Mobilfunkbranche (bevorzugt); • Erfahrung im Innendienst / Call Center (bevorzugt).• Start einer internationalen Karriere im Ausland (Innendienst); • Zusammenarbeit mit Marktführern aus verschiedenen Branchen; • Intensive Ausbildung und Einarbeitungsphase; • Langfristige Weiterbildungsmöglichkeiten; • Befristeter, erneuerbarer Arbeitsvertrag; • Staatliche Krankenversicherung ab Vertragsunterschrift; • Private Krankenversicherung nach 6 Monaten Betriebszugehörigkeit; • Unterkunft in einer Teleperformance Wohnung in Lissabon;* • Nachträgliche Flugkostenrückerstattung;* • Kostenloser jährlicher Flug in die Heimat; • Kostenfreie Portugiesischsprachkurse*, Wassersportaktivitäten, Soft-Trekking und vieles mehr für alle Interessenten. *Für internationale Bewerber To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English German Assistenza al cliente per Netflix – Italiano (m/f) Sat, 14 Jan 2017 23:00:03 CET 36904 http://www.europelanguagejobs.com/jobs/agent/assistenza-al-cliente-per-netflix-italiano-mf-36904.html Teleperformance Portugal Lisbon Lisbon Portugal Il nostro candidato ideale è curioso, innovatore e motivato a far parte di una squadra altamente qualificata che presta un servizio di eccellente qualità ai clienti e futuri clienti di Netflix. Our Client Netflix è un’impresa nordamericana che offre un servizio di TV su Internet, con oltre 50 milioni di iscritti in più di 40 paesi che hanno accesso a più di un miliardo di ore tra film, serie TV e produzioni originali al mese, che rivoluziona la maniera di vedere televisione e film. Teleperformance Portugal cerca comunicatori dinamici, interessati ai mezzi di intrattenimento e alle nuove tecnologie.• Livello madrelingua di italiano (C2 obbligatorio); • Livello intermedio di inglese (B2 preferenziale); • Offrire ai clienti un’assistenza di qualità eccezionale; • Aiutare i clienti relativamente alle loro iscrizioni, navigazione in Internet e fatturazione; • Possedere capacità di ascolto, empatia e dimostrare pazienza in contesti imprevedibili; • Trasmettere informazioni a clienti con diversi livelli di conoscenza; • Lavorare in un ambiente di grande attività con elevato volume di chiamate; • Conoscere le novità relative a prodotti e servizi; • Capacità di offrire assistenza tecnica per i supporti come PC, Mac, Xbox One, Playstation 4 e Wii U; • Piacere nel comunicare con persone sconosciute; • Piacere di imparare cose nuove e trovare maniere creative di risolvere problematiche varie; • Valorizzare il lavoro in una squadra motivata e entusiasta.• Disponibilità full-time; • Orario full-time: 9:00 – 21:00 (orari rotativi per un totale di 40h/settimana); • Disponibilità per la formazione 9:00 – 18:00 (6 giorni feriali totali); • Luogo di lavoro: Parque das Nações (Lisboa); • Contratto di lavoro e orari rotativi; • Uffici con eccellenti condizioni di lavoro con luce naturale; • Lounge e spazio per i pasti nelle istallazioni; • Salario base + sussidio per i pasti; • Assicurazione di salute/dentistica dopo 6 mesi; • Possibilità di carriera; • Sport acquatici, soft trekking e molte altre attività ed eventi. To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English Italian Norwegian Facebook Customer Delight Representative (m/f) Sat, 14 Jan 2017 23:00:03 CET 36905 http://www.europelanguagejobs.com/jobs/agent/norwegian-facebook-customer-delight-representative-mf-36905.html Teleperformance Portugal Lisbon Lisbon Portugal Become a member of our ambitious and motivated support team. Ensure customers satisfaction representing one of the world’s most recognizable companies. Our Client Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? Facebook has reinvented social interaction and is the number one networking company with hundreds of millions of daily users. Responsibility • Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone; • Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain; • Provide pre and post-sales support for all self-service products; • Provide product and tool support to enhance clients’ experience; • Identify trends and solve problems facing multiple SMB clients; • Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions. • Provide vital product insights and feedback from our customers to engineering.• Native Norwegian Speaker; • Good knowledge of English (B2 level); • Familiarity with online advertising products and social media; • +1 year working in a customer service related role; • Excellent communication skills: verbal, written, listening skills; • Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform; • Experienced in Call Center environment / Customer Support role; • Ability to multi-task and work under pressure.• Excellent work opportunity in a leading multinational company; • Stable work and career progression; • Fixed-term, renewable employment contract; • Intensive training and integration phase; • Long-term career opportunities; • Free organized sport activities and events; • Private health insurance after 6 months of employment; • Reimbursement of your initial flight costs after 9 months* and airport pick up*; • Annually complementary return flight to your home country (within Europe);* • Possibility to live in one of our apartments*. *for candidates who relocate to Lisbon To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English Norwegian Représentant du service à la clientèle Français (m / f) Sat, 14 Jan 2017 23:00:03 CET 38646 http://www.europelanguagejobs.com/jobs/customer-service/representant-du-service-a-la-clientele-francais-m-f-38646.html people-s-place GmbH Maastricht Netherlands Notre client est un constructeur automobile international bien connu et son centre de service à la clientèle est le point de contact central en Europe, aux soins des besoins des clients actuels et potentiels. La fonction: Le service à la clientèle au service de tous les clients européens et les clients potentiels en traitant toutes les demandes de renseignements et plaintes. Toutes les demandes et les plaintes sont traitées par téléphone, courrier, fax ou e-mail. Service à la clientèle est responsable après-vente des problèmes de service, des sujets techniques et de produits et demandes de renseignements concernant la société générale. En tant que représentant du service à la clientèle, vous êtes l'interface la plus importante entre le client et l'organisation. Vous assurez que les préoccupations des clients et les requêtes sont traitées de manière adéquate. Vous gérez nos services aux clients et la connaissance des produits de transfert. compétences et l'expérience requises: Votre profil: • Formation professionnelle supérieure • Bonne maîtrise de l’Anglais • Bonnes compétences verbale et écrite • compétences en négociation avancée • Connaissances en informatique • Très bonne connaissance de la géographie et de la culture du/des pays pour lesquels vous postulez • Expérience dans le service à la clientèle • Bonne compréhension de la satisfaction de la clientèle • Travail bien en équipe • Ouvert d'esprit à la diversité des cultures • Aptitude à établir des priorités, analyser, planifier et coordonner sur des volumes élevés • Multitâches est pas un problème pour vous Avantages: • Vous obtiendrez un salaire attrayant, plus une grande variété de bonus • Vous recevrez une formation initiale • Les heures de travail 40 heures par semaine, y compris nuits et week-ends • Un programme de réinstallation généreux qui comprend 6 semaines logement dans un joli appartement meublé organisé par notre client, les frais de déplacement, remboursement de l'agent immobilier et / ou les frais de déménagement de camions en cas de besoin, un soutien financier pour l'équipement de base dans votre nouvel appartement • Vous travaillerez dans une entreprise internationale en croissance dans un environnement ambitieux, professionnel et dynamique avec de grandes chances pour votre développement personnel et professionnel 24.000 € - 30.000 € gross / year To negotiate Full-time Customer Service Location/Netherlands/ Language/English French Persian/Farsi Supercell Gaming Support (m/f) Sat, 14 Jan 2017 23:00:03 CET 39322 http://www.europelanguagejobs.com/jobs/agent/persianfarsi-supercell-gaming-support-mf-39322.html Teleperformance Portugal Lissabon, Portugal Lisbon Portugal Become an ambassador for our client and the first point of contact for the Supercell community gamers. You'll be responsible for handling the gamer's questions until a resolution is found. Our Client Supercell is a mobile game developer based in Helsinki, Finland with offices in San Francisco, Tokyo, Seoul and Beijing. Its games are available for tablets and smartphones using both Apple’s iOS and Google’s Android operating systems. Since its founding in 2010, Supercell has brought three hugely successful games to the market – Clash of Clans, Hay Day and Boom Beach - and keeps continuously growing at a fast pace. Responsibility Become our clients’ ambassador and be the first point of contact for the Supercell players’ community. You will be in charge of the players’ issues until a resolution has been identified. As a member of Supercell’s Player Support team you are going to provide AWESOME game support to all players in the Supercell community, using Helpshift™ (mobile CRM) and other support tools. You will engage directly with the players in offline conversations, in-app chat and voice. Besides that, you will provide feedback to the Supercell team in Helsinki. • Native level of written and verbal communication skills in Farsi/Persian and good understanding of English (B1 Level); • Player and support oriented attitude, with a knack for helping others; • Team player with strong problem solving and conflict management skills; • Good reasoning and analytical skills; • Friendly proactive attitude and great communicator in challenging situations; • Good multi-tasking and typing skills (60 WPM+); • Passion for video games and mobile applications; • Good understanding of Microsoft Windows® and Microsoft Office® or equivalents; • Ability to think out of the box to amaze players and teammates; • Experience in telephone customer service / call center environment (preferred); • Authorization to work within the EU (mandatory); • Eligible to work in Portugal.• International career in a multicultural environment; • Fixed-term, renewable contract with the possibility of permanent employment; • Working hours - 8am to 10pm, from Monday to Sunday, rotating shifts; • Location: Parque das Nações - Lisbon; • Possibility of cooperation with leaders in various industries; • Intensive training and familiarization phase; • Private health insurance after 6 months of employment; • Initial flight expenses refund;* • Free annual flight to country of origin (within EU);* • Accommodation in a room in a Teleperformance owned apartment;* • Free Portuguese language courses, water sport activities, soft trekking and much more! *For relocated applicants To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English Persian Multinational company looking for French speakers in Athens! Sat, 14 Jan 2017 23:00:03 CET 42139 http://www.europelanguagejobs.com/jobs/agent/multinational-company-looking-for-french-speakers-in-athens-42139.html Teleperformance Hellas Athens Attica Greece ‘It takes a lifetime for someone to discover Greece, but only takes an instant to fall in love with her.’ – Henry Miller In the most beautiful period of the year, Greece combines and offers what a job seeker needs. If you are looking for a new career opportunity and a place to call it ‘home’, it’s your chance to come to Athens and work for Teleperformance Greece. Our company, one of the most well-known leading outsourcing companies in South Europe and Middle-East, provides the chance who wants to challenge and start a new path in your career, applying as a French speaking advisors. A multicultural environment, with more than 4.200 employees, supporting in 26 languages and dialects around the world, seems to be the best choice for the applicant who loves to interact and learn more about different people, with new customs and habits. Daily duties: To receive Inbound calls, E mails and Chats from existing consumers requiring product support in both French and English. To identify customers’ needs and providing permanent resolution. To communicate clearly with all consumers. To manage, effectively and efficiently, length of calls ensuring minimum consumer inconvenience. You need to have: Excellent command in both French and English (Written and Oral skills) Familiarity with Customer Care service role and ability to handle demanding clients Willingness to work in a fast paced environment Availability to work in rotating shifts, on weekends or on Holidays Teleperformance Greece knows how to reward and motivate our colleagues. We are a people company, so we believe that what makes us so successful, first and foremost, are our employees. Our offer: A professional, modern and multicultural environment Airfare tickets VISA provisioning Integration support Competitive salary Monthly performance bonus Health insurance coverage Pension benefits Extra payment for Greek Holidays, Sundays and Overtime Three extra bonuses per year (Christmas, Easter, Holidays) Free Greek courses for all employees Discounts and extra benefits for all employees Employees-relations team supports all new employees from abroad to settle down Casual dress code Send us now your application and join our exciting multicultural environment! 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English French Travel Consultant with Dutch - Sofia Sat, 14 Jan 2017 23:00:03 CET 42845 http://www.europelanguagejobs.com/jobs/customer-service/travel-consultant-with-dutch---sofia-42845.html Careersineurope.eu Sofia Sofia Bulgaria Main responsibilities: You.... > respond to costumer queries and provide high-quality customer service, related to reservations, payments, vacation advise, etc. > would love to work for the travel/hospitality industry, helping international travelers with their queries; > have a passion to support customers with great service in a friendly, confident and knowledgeable manner; > give an ambition to achieve sales metrics and goals; > conduct data entry and accurate case management; > are a great team worker, and want to work within a dynamic multinational environment > Fluency in Dutch B2H/C1; > Fluency in English B2H/C1 > Previous experience in hospitality/travel industry is a strong advantage; > Proactive attitude, combined with excellent communication and soft skills; > Decisive with the ability to multitask; > Relocation to Sofia required. > Salary package: salary, bonus, relocation assistance, food vouchers > Salary around E 1000 - 1200+ / monthly gross > 20 paid holidays per year > Flexible work schedule > All candidates receive our Information Letter for Candidates > Only EU candidates are illegible Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Dutch Dutch reservation agent Sat, 14 Jan 2017 23:00:03 CET 43271 http://www.europelanguagejobs.com/jobs/agent/dutch-reservation-agent-43271.html AVIS BUDGET GROUP Barcelona Barcelona Spain Avis Budget Group is a leading global provider of mobility solutions. Across EMEA, we operate 4 industry leading brands: Avis; Budget; Zipcar and Payless. Firmly established as a leader in the vehicle rental industry, our history of focusing on customers, our people, growth, innovation and efficiency drives impressive bottom line success and has delivered strong year on year results. As reservation agent, reporting to the Team Leader’s role, your role will: Achieve business objectives and customer (internal and external) satisfaction: Increase and maximize business opportunities and offer a high level of customer service. To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas: • Sales: Increase and maximize business opportunities and identify and clarify customer needs in order to recommend the service or product for every situation. • Service: Use Knowledge acquired (skills and attitudes) to ensure customer satisfaction and attend Kindly customer in any situation and answer the requests via email. Requirements: -Dutch Native. -High level of English. -Previous experience in customer service/sales. -Availability to work weekendsWe offer a temporary contract Fix salary 18387,1 euros gross/year Good location in World Trade Center Barcelona 18.000 € - 24.000 € gross / year Temporary Full-time Agent Location/Spain/Barcelona Language/English Dutch Start your career in Athens, if you are a fluent Dutch speaker! Sat, 14 Jan 2017 23:00:03 CET 43968 http://www.europelanguagejobs.com/jobs/agent/start-your-career-in-athens-if-you-are-a-fluent-dutch-speaker-43968.html Teleperformance Hellas Athens Attica Greece Location: Athens, Greece Position: Customer Care / Technical Support 1st line Info: Full-time / Long term cooperation / Competitive Salary Your career starts now in Teleperformance Greece as a Dutch speaking Advisor!!! Your role would be to collaborate and communicate via email, via chatting and phone, with existing clients using an efficient and professional manner in both Dutch and English. The ideal applicant will be capable to deliver services information and resolve any emerging requires that our clients might face with accuracy and empathy. The target is to ensure excellent service standards and preserve high customer satisfaction. Are you still thinking why to join our company? Teleperformance Greece is located close to the historical center of Athens. Our premises are well equipped in a really high level of standards, providing all needed to our employees so as to make their everyday life easier. Athens is a beautiful city to live in, it has a lot to offer to its visitors, especially in the sunniest period of the year and the cost of living is lower than a lot of other European Countries. Specific duties for your role: Receiving Inbound calls, E mails and Chats from existing consumers requiring product support in both Dutch and English. Maintaining, analyzing, troubleshooting and attempting repair of all products. Investigating errors and problems; performing root cause analysis in effort to provide permanent resolutions. Ensuring that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved. Communicating clearly with all consumers. Managing, effectively and efficiently, length of calls ensuring minimum consumer inconvenience.What you need for this position: Proficient in both Dutch and English (written and oral skills) Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Excellent PC skills and familiarity with new technologies and smartphones. Willingness to work in a fast paced environment Availability to work in rotating shifts and on weekendsThe best offers for our employees: Competitive salary Career development opportunities Monthly performance bonus Health insurance coverage plus pension benefits Greek Holidays + Sundays+ Overtime are always extra paid Three extra bonuses per year (Christmas, Easter, Holidays) An amazing relocation package + lots of benefits and discounts Free Greek courses for all employees Casual dress code Employees-relations team supports all new employees from abroad to settle down A professional, modern and multicultural environment 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Dutch Technical Support Dutch & Polish (m/f) Maastricht Sat, 14 Jan 2017 23:00:03 CET 44233 http://www.europelanguagejobs.com/jobs/operations-manager/technical-support-dutch-polish-mf-maastricht-44233.html people-s-place GmbH Maastricht Limburg Netherlands Your Responsibilities: • Handle incoming work (email, tickets) from B2B customers and respond to the queries in a timely and professional manner. • Analyze and investigate issues making use of acquired knowledge and available tools. • Provide information and assistance with regards to XENTRY Portal Functions (Web application), investigate problems related to the dispatch of cases and system errors, etc. • Accurately document work related activities in the relevant ticketing system according to established policies and procedures. • If necessary, coordinate with internal stakeholders to resolve complex enquiries and complaints about supported products. • Ensure all areas of personal responsibility are handled promptly, accurately, and with outstanding customer service. • Whether required, perform other duties and responsibilities as assigned. Required skills and experience: Our ideal candidate is highly motivated and keen to be our Brand Ambassador. He/she is highly perceptive, customer focused and is able to understand and manage expectations. For this position, we are looking for candidates fluent in English and native in at least one of the following languages (French, Chinese, Dutch, Polish, Portuguese, Italian), with good communication (B2B) skills both written and verbal. Due to the nature of our business the candidate needs to have good understanding of and strong affinity with Computers (e.g. Browser settings). Particular interest for and basic knowledge of automotive technology and Daimler Aftersales Applications is an advantage. Superior analytical skills, ability to anticipate on upcoming issues and find solutions, pro-activeness and ability to work independently are key requirements. Our fast moving and dynamic environment requires flexibility and ability to work according to established processes, guidelines and policies without detriment for own stress. As we believe in the strength of doing things together, team work is an essential part of our daily business. Therefore, we aim for candidates with an enthusiastic and inspiring personality. If you identify yourself with this profile and would like to be part of our successful team, don’t hesitate to apply for the position. Benefits: We offer you a job in a multicultural, young and informal international working environment with interesting conditions, both primary and secondary: • Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs. • 200 vacation hours (based on full time employment) • Holiday allowance: 8% of annual salary • Competitive performance based salary growth • Result oriented bonuses • Employee Car Program: discount on new or used Daimler brand cars • Collective health insurance at discounted rates • Pension plan • Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costs Working hours: Full-time position 40 hours per week between Mondays to Friday, dayshift 18.000 € - 24.000 € gross / year To negotiate Full-time Operations Manager Location/Netherlands/Limburg Language/Polish Dutch Dutch Inside Sales Team Leader Sat, 14 Jan 2017 23:00:03 CET 45309 http://www.europelanguagejobs.com/jobs/team-leader-manager/dutch-inside-sales-team-leader-45309.html Babel Profiles Barcelona Barcelona Spain We are hiring a Team Leader for the Inside Sales Team for one of our clients. Our Client is a very well-known multinational company, operating in a very dynamic sector and their offices are in Barcelona. As a Team Leader, your responsibilities include: - Developing, supervising, training and evaluating the workflow of your team - Achieving budget, meeting your SLA’s, expanding sales and reaching goals on a monthly, quarterly and/or annual basis - KPI’s Planning and follow-up - Leading and motivating your team and increasing its productivity - Generating action plans to enhance performance and productivity of underperforming personnel - Support in interviewing candidates and hiring successful candidatesKey Languages: - Native level of Dutch or Swedish or Danish - Fluent level of English and spanish Core Skills/Experience: - Two years of proven experience in managing Sales teams - Experience in managing teams with cold-calling objectives and KPI’s - Customer service management skills (communication and leadership) - Goal-oriented - Proactivity and flexibility - Capable of working under pressure What's on Offer: - Permanent contract - Competitive fixed salary + interesting bonus - Interesting social benefits - Opportunity to join a solid company with interesting perspectives of growth and career development 30.000 € - 36.000 € gross / year Permanent Full-time Team Leader / Manager Location/Spain/Barcelona Language/Spanish English Dutch Business Development w/ Native level of Dutch Sat, 14 Jan 2017 23:00:03 CET 48065 http://www.europelanguagejobs.com/jobs/IT_Sales-Pre-Sales/business-development-w--native-level-of-dutch-48065.html Babel Profiles Barcelona Barcelona Spain Would you like to start working for a famous navigation and management software company in Barcelona? If you have a Native level of Dutch and a strong sales spirit, we are looking for you! Our client is a well-known company and market leader in fleet management solutions, providing a SaaS (Software-as-a-Service) solution to their customers and partners. Their products are created to help professional drivers to drive greener, safer and more efficiently. Their products serve more than 45,000 fleet customers in 26 countries with more than 625,000 active monitored units/vehicles. To further accelerate their growth and to strengthen their leading position they are looking for talent to start in their sales team. As a Business Development Executive, your responsibilities include: - Handling each call following the guidelines provided with respect to the preparation, introduction, question-asking and closing techniques to create awareness of the advantages of implementing a fleet management system and to qualify the lead obtaining all the relevant information - Defining needs with your customers and adjusting your proposing accordingly - Organizing and handling live or online demonstrations with your prospects - Constantly being in contact with your inside sales colleagues and passing them your qualified leads - Logging all mandatory and optional data in the correct manner in the internal software systems Key Languages: - Native level of Dutch - Advanced level of English Core Skills/Experience: - Interest, and preferably experience, in sales - Understand how your clients are organized in order to identify the right contact person - Good self-motivator, tenacious and persuasive - Team player with a positive attitude (an optimist)What´s On Offer: - Permanent contract - Competitive base salary with commissions - Private health insurance (including children and partners) - Pension plan - Ticket restaurant (lunch/restaurant vouchers) - English and Spanish language classes - Possibility to work in a fast moving, innovative and international environment, dealing with all kind of different countries and cultures 18.000 € - 24.000 € gross / year Permanent Full-time IT Sales/Pre-Sales Location/Spain/Barcelona Language/English Dutch Flemish Dutch Hotel Reservation & Sales Specialist (m/f) Sat, 14 Jan 2017 23:00:03 CET 48123 http://www.europelanguagejobs.com/jobs/agent/dutch-hotel-reservation-sales-specialist-mf-48123.html Teleperformance Portugal Lisbon Lisbon Portugal We're looking for sales experts providing travel advice, reservation solutions and partner offers for IHG customers, passionate people who are willing to learn and develop to be the best in an ever-evolving role. Through your creative decisions, market insight and the help of our tools you will deliver a unique travel experience to your guests and drive revenue for your hotel partners. Our Client The main purpose of the InterContinental Hotels Group (IHG®) is to create Great Hotels Guests Love®. With 710,000 rooms in over 5,000 hotels in nearly 100 countries is IHG one of the most prestigious and well-known hotel brands in the world. The 12 great, distinctive hotel brands are offering distinctive experiences to each different client allowing everyone a great night’s sleep. Responsibility • Provide an industry-leading voice reservation experience by handling contacts via phone and other mediums to match products with guest needs resulting in revenue generation, brand preference and customer loyalty; • Provide a seamless customer experience through effective use of information and tools. Answering questions regarding prices, hotel details, reservation or payment conditions; • Assist guests with all questions relating to “pre”, “in” or “post travel” concerns; • Seek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals.• Native level of written and verbal communication skills in Dutch; • Good knowledge of the English language; • High school diploma or higher (preferred); • Hotel/travel experience desired; • Previous call center experience in a sales and/or customer service capacity; • Good communication skills; • Social intelligence – empathy, self-awareness, cultural sensitivity; • Strong web-based navigation skills; • Ability to embrace technological and organizational changes; • Ability to use tools and resources to represent the geographical needs of the caller.• Excellent work opportunity in a leading multinational company; • Stable work and career progression; • Intensive training and integration phase; • Private health insurance after 6 months of employment; • Reimbursement of your initial flight costs after 9 months* and airport pick up*; • Annually complimentary return flight to your home country (within Europe);* • Possibility to live in one of our company apartments*; • Complimentary organized sport activities and events. *for candidates who relocate to Lisbon To negotiate To negotiate Full-time Agent Location/Portugal/Lisbon Language/English Dutch Technical Support Representative (m/w) Deutsch, Kerkrade Sat, 14 Jan 2017 23:00:03 CET 48394 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-representative-mw-deutsch-kerkrade-48394.html people-s-place GmbH Kerkrade Netherlands • Als Technical Support Center Mitarbeiter bieten sie den 1st Level Support der EMEA Region • Sie kümmern sich um den administrativen Support der Laboranalgen • Sie kümmern sich darum, dass Kundenanliegen und -anfragen adäquat und zeitnah bearbeitet werden • In dieser Funktion sind Sie in erster Linie unmittelbar für den Kundenservice via Telefon, E-Mail und Schriftverkehr zuständig • Zusätzlich sorgen Sie sich darum, dass Kunden Anliegen und Anfragen adäquat und zeitnah bearbeitet werden • Des Weiteren fördern Sie die Weiterentwicklung der Markenbekanntheit und stellen die Kundenzufriedenheit bestmöglich sicher • Sie nehmen an Trainings, Reportings und Compliance Aktivitäten teil • Darüber hinaus sind Sie für den administrativen Support der eingehenden Bestellungen und Rücksendungen• Sie bringen idealerweise eine technische oder kaufmännische Ausbildung oder ein Studium, sehr gute EDV-Anwenderkenntnisse (u.a. MS-Office, SAP-Kenntnisse) und eine ausgeprägte Kundenorientierung mit • Darüber hinaus verfügen Sie über organisatorisches Geschick, ein starkes Qualitätsbewusstsein und sind selbständiges Arbeiten gewohnt • Wichtig für diese Position ist es, dass Sie sich flexibel und schnell auf unterschiedliche Gesprächspartner einstellen können • Mit Herz und Leidenschaft verfolgen Sie stets das Ziel, die Anfragen Ihrer zukünftigen Kunden professional und mit viel Engagement zu beantworten • Solide Englischkenntnisse runden Ihr Profil ab • Zusätzlich ist kreativen Denken von Vorteil• Sicherer Arbeitsplatz in einem renommierten Unternehmen • Leistungsorientiertes Gehalt zzgl. Boni wie Urlaubsgeld und eine leistungsorientierte Sonderzahlung • Umfangreiches Umzugspaket • Ein hervorragendes Arbeitsklima • Ergonomisches Arbeitsumfeld To negotiate To negotiate Full-time Customer Service Location/Netherlands/ Language/English German Kundenbetreuer Automobil-Premiummarke (m/w) Deutsch Sat, 14 Jan 2017 23:00:03 CET 48398 http://www.europelanguagejobs.com/jobs/customer-service/kundenbetreuer-automobil-premiummarke-mw-deutsch-48398.html people-s-place GmbH Maastricht Netherlands Wir suchen für einen sehr bekannten deutschen Automobilhersteller am Standort Maastricht einen Kundenbetreuer (m/w) in Festanstellung. Es gibt kaum jemanden, der unseren Auftraggeber nicht kennt. Bei unserem Kunden han-delt es sich um einen international führenden Automobilkonzern. Die hochwertigen Autos sind weltweit bekannt und beliebt. Genau wie die Automarke steht auch der Kundenservice unseres Auftraggebers für Faszination, Perfektion, Verantwortung und Qualität. Und genau für den Bereich Kundenservice suchen wir für unseren Aufraggeber einen ambitionierten Kundenbetreuer (m/w) für das Kundenbetreuungszentrum am Standort Maastricht. Ihre Aufgaben sind: • Als Kundendienstmitarbeiter (m/w) sind Sie die wichtigste Schnittstelle zwischen dem Kunden und unserem Auftraggeber • Sie kümmern sich darum, dass Kundenanliegen und -anfragen adäquat und zeitnah bearbeitet werden • Der Bereich Kundendienst ist für alle After-Sales- Service- , Technik- und Produktthemen und für allgemeine Unternehmens Anfragen verantwortlich • In dieser Funktion sind Sie in erster Linie unmittelbar für den Kundenservice via Telefon, E-Mail und Schriftverkehr zuständig • Zusätzlich geben Sie Sonderanfragen an die Fachabteilungen weiter • Des Weiteren fördern Sie die Weiterentwicklung der Markenbekanntheit und stellen die Kundenzufriedenheit bestmöglich sicher • Zusätzlich geben Sie Sonderanfragen an die Fachabteilungen weiter • Des Weiteren fördern Sie die Weiterentwicklung der Markenbekanntheit und stellen die Kundenzufriedenheit bestmöglich sicher• Sie bringen idealerweise eine technische oder kaufmännische Ausbildung oder ein Studium, sehr gute EDV-Anwenderkenntnisse (u.a. MS-Office, SAP-Kenntnisse) und eine ausgeprägte Kundenorientierung mit • Darüber hinaus verfügen Sie über organisatorisches Geschick, ein starkes Qualitätsbewusstsein und sind selbständiges Arbeiten gewohnt • Wichtig für diese Position ist es, dass Sie sich flexibel und schnell auf unterschiedliche Gesprächspartner einstellen können • Mit Herz und Leidenschaft verfolgen Sie stets das Ziel, die Anfragen Ihrer zukünftigen Kunden professionell und mit viel Engagement zu beantworten • Gute Englischkenntnisse runden Ihr Profil abArbeitszeiten: • 40 Stunden pro Woche von Montag bis Freitag Einarbeitung: Zu Beginn Ihrer Tätigkeit werden Sie ausgiebig auf höchstem Niveau geschult und eingelernt. Unser Auftraggeber legt höchsten Wert auf Sorgfalt und Präzision. Aus diesem Grund werden die Mitarbeiter bestmöglich auf ihre neue Herausforderung vorbereitet. Zufriedenheit der Mitarbeiter und persönliche Entfaltung stehen an oberster Stelle in diesem Unternehmen. Weiterentwicklungsmöglichkeiten werden angeboten. Unser Kunde bietet Ihnen: • Sicherer Arbeitsplatz in einem renommierten Unternehmen • Attraktives Gehalt zzgl. Boni wie Urlaubsgeld und eine leistungsorientierte Sonderzahlung • Umfangreiches Umzugspaket bestehend aus 6 Wochen Unterkunft in einem schönen und möblierten Apartment oder einem Hotelzimmer, Übernahme der Kosten für Ihre Anreise zum Arbeitsantritt, Maklergebühren und Kosten für ein Umzugsunternehmen (wenn erwünscht). Darüber hinaus erhalten Sie eine finanzielle Unterstützung für Ihre Grundausstattung in der neuen Wohnung • „Transportationplan“(Zuschuss vom Unternehmen zur täglichen Anreise zur Arbeit) • Ein hervorragendes Arbeitsklima • Ergonomisches Arbeitsumfeld To negotiate To negotiate Full-time Customer Service Location/Netherlands/ Language/English German Athens calling Dutch speakers Sat, 14 Jan 2017 23:00:03 CET 48462 http://www.europelanguagejobs.com/jobs/customer-service/athens-calling-dutch-speakers-48462.html Teleperformance Hellas Athens Attica Greece Are you looking for a new career abroad? Do you want to be a part of an International & Multicultural company, with more than 4.200 current employees? Are you interested in new technologies and software programs? Dutch Customer Service Representatives are needed in Athens, Greece! Teleperformance Greece gives you the opportunity to work as a Dutch speaking advisor. Your role is to answer general queries, to interact efficiently and with professionalism customers’ problems and handle customer complaints in both Dutch and English. These responsibilities include: • To handle Inbound and outbound calls from existing clients in both fluent Dutch and English. • To resolve customer support related issues and provide callers with proper solutions to their concerns. • To provide excellent customer service and technical support to all callers. • To communicate clearly with all consumers. ‘We are a people company, so we believe that what makes us so successful, first and foremost, are our employees’ and we offer only our best to keep satisfied our employees: • The training is going to be in English 8 hours daily, will start in a couple of weeks from today. • The department operates from Monday to Sunday from 08:00-22:00, therefore you will be asked to work 5 days per week, 8 hours per day in rotating shifts and in within Weekends or Bank Holidays too. • Excellent monthly salary (More than twice a Greek speaker is earning nowadays) • Monthly performance bonus. • Extra Payment for Overtime, Sundays and Greek Holidays • 2 Extra salaries per year (Christmas – Easter – Summer ) • Bonus for referring new colleagues • 20 days annual paid holiday • Great relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free Accommodation • Special Discounts and Offers for all employees • Training using the latest technology • Ongoing IT and Soft skills training provided by our specialists keeping you updated • Career development opportunities • Pension plan & Health insurance coverage • International, multicultural modern working environment • On-site canteen • Casual dress code • In-House doctor and examination center • Location easy to reach by Public Transport • Free Greek courses • Employee Relations team to help new hires integrate in the Greek lifestyle and culture • Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc. Send us your CV and become a member of Teleperformance Greece! Don’t miss this chance and apply now! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Dutch Apply now!Danish speaking roles in Athens!Relocation support Sat, 14 Jan 2017 23:00:03 CET 50657 http://www.europelanguagejobs.com/jobs/agent/apply-nowdanish-speaking-roles-in-athensrelocation-support-50657.html Teleperformance Hellas Athens Attica Greece Location: Athens, Greece Job Descrioption: Customer Service & Technical Support Employment Type: Full-Time Days and Hours: 8hours per day / 5 days per week / 24/7 vacancies Position: Danish Customer Care Representative Teleperformance Group is the worldwide leader in multichannel customer experience and Teleperformance Hellas is one of the proudest members of it. With more than 4.200 current employees and facilities with the highest level of standards, close to center of Athens, our company provides outstanding services to thousands of clients around the world making their lives better and our partners more and more delighted for our cooperation. Job Description: To efficiently and effectively support customers or prospective customers via Inbound calls, chatting and email in both Danish and English. • You will resolve customer support related issues and provide callers with proper solutions to their concerns. • You will deliver excellent service to the customer in a professional, positive, and timely manner. • You will build customer relationships-earn their loyalty and trust by being polite and helpful. Candidate’s Profile: Each applicant can give us a part of himself and this is what we are looking for in an International Company. You can be a part of our team: • Fluent in Danish and English (both in written and verbal skills) • Working knowledge of PC • Ability to work flexible hours (8 hours/day - 24/7) • Capacity to multi-task in a fast-paced environment. If you think that you are interested in relocating and coming here to join in Teleperformance Family, read below our great offers: • The training is going to be in English 8 hours daily, will start in a couple of weeks from today • The department operates 24/7 services therefore you will be asked to work 5 days per week, 8 hours per day in rotating shifts and in within Weekends or Bank Holidays too • 14 salaries per year ( A full one on Christmas, half for Easter and half for Summer vacation) • +25% extra payment for working in night shifts and +75% extra payment working in our Holiday • Great Joining bonus in tickets Vouchers • 2 weeks free accommodation in our collaborating hotels • 20 days annual paid holiday • Air tickets are provided by Teleperformance Greece • Pick up from the airport to our premises after your arrival And we have more and more for you: • A professional, modern and multicultural environment • Ongoing IT and Soft skills training provided by our specialists keeping you updated • Excellent salary • Monthly performance bonus • Bonus for referring new colleagues • Health insurance coverage • In-House doctor and examination center • Pension benefits • Free Greek courses for all employees • Discounts and extra benefits for all employees • Employees-relations team supports all new employees from abroad to settle down • Casual dress code 18.000 € - 24.000 € gross / year Permanent Indifferent Agent Location/Greece/Attica Language/English Danish Excellent Swedish speaking vacancies in sunny Athens,Greece! Sat, 14 Jan 2017 23:00:03 CET 50658 http://www.europelanguagejobs.com/jobs/agent/excellent-swedish-speaking-vacancies-in-sunny-athensgreece-50658.html Teleperformance Hellas Athens Attica Greece Teleperformance Greece is a multinational outsourcing company that employs people from all over the world. We connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, back-office and other specialized services to ensure consistently positive customer interactions. If you speak Swedish, this is a great opportunity to gain valuable working experience in our international, developing and visionary company, to live in a beautiful Mediterranean and historical country, to expand your horizons and achieve your potential. Apart from discovering the natural beauty of Greece along with its history and culture, Greece can also offer career opportunities in one of the most recognized, leading and most well respected multilingual Contact Centers worldwide! Are you ready for a life changing experience? Apply now! We are looking for candidates who can interact with others effectively and be comfortable with phone support and customer care. The ideal applicant should have strong technical skills, great motivation, interest in new technologies and should be willing to relocate to sunny Greece in a few weeks’ notice. Receiving inbound calls, e- mails and chats from existing consumers requiring product support. Investigating errors and problems; performing root cause analysis in effort to provide permanent resolutions. Ensuring that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved. Communicating clearly and gently with all consumers. Managing effectively length of calls ensuring minimum consumer inconvenience. Staying current with system information, changes, updates and standard procedures. Fluency in Swedish and English Excellent communication and soft skills Strong tech skills and familiarity with new technologies. Ability to handle demanding clients and stressful situations Willingness to work in a fast paced environment Effective listening skills Hard working _ Ambitious _ Attention to Detail We offer you: Excellent Salary Joining Bonus Career development opportunities Extra Payment for Overtime, Sundays and Greek Holidays (75 %) Extra Payment for night shifts (25%) Bonus for referring new colleagues Monthly performance Bonus Great relocation package: Airplane Tickets/ Transportation from Airport/2 Weeks Free Accommodation VISA Support Special Discounts and Offers for all employees Paid training using the latest technology Ongoing IT and Soft skills training provided by our specialists keeping you updated 2 Extra salaries per year ( Christmas / Easter- Summer) Health insurance is arranged and paid by the employer On-site canteen International, multicultural modern working environment Casual dress code In-House doctor and examination center Free Greek courses Employee Relations team to help new hires integrate in the Greek lifestyle and culture Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English Swedish Is German your language? New roles in Athens +Visa support Sat, 14 Jan 2017 23:00:03 CET 50680 http://www.europelanguagejobs.com/jobs/agent/is-german-your-language-new-roles-in-athens-visa-support-50680.html Teleperformance Hellas Athens Attica Greece Location: Athens, Greece Job Descrioption: Customer Service & Technical Support Employment Type: Full-Time Days and Hours: 8hours per day / 5 days per week / 24/7 vacancies Position: German Customer Care Representative Teleperformance Group is the worldwide leader in multichannel customer experience and Teleperformance Hellas is one of the proudest members of it. With more than 4.200 current employees and facilities with the highest level of standards, close to center of Athens, our company provides outstanding services to thousands of clients around the world making their lives better and our partners more and more delighted for our cooperation. Job Description: To efficiently and effectively support customers or prospective customers via Inbound calls, chatting and email in both German and English. • You will resolve customer support related issues and provide callers with proper solutions to their concerns. • You will deliver excellent service to the customer in a professional, positive, and timely manner. • You will build customer relationships-earn their loyalty and trust by being polite and helpful. Candidate’s Profile: Each applicant can give us a part of himself and this is what we are looking for in an International Company. You can be a part of our team: • Fluent in German and English (both in written and verbal skills) • Working knowledge of PC • Ability to work flexible hours (8 hours/day - 24/7) • Capacity to multi-task in a fast-paced environment. If you think that you are interested in relocating and coming here to join in Teleperformance Family, read below our great offers: • The training is going to be in English 8 hours daily, will start in a couple of weeks from today • The department operates 24/7 services therefore you will be asked to work 5 days per week, 8 hours per day in rotating shifts and in within Weekends or Bank Holidays too • 14 salaries per year ( A full one on Christmas, half for Easter and half for Summer vacation) • +25% extra payment for working in night shifts and +75% extra payment working in our Holiday • Great Joining bonus in tickets Vouchers • 2 weeks free accommodation in our collaborating hotels • 20 days annual paid holiday • VISA support • Air tickets are provided by Teleperformance Greece • Pick up from the airport to our premises after your arrival And we have more and more for you: • A professional, modern and multicultural environment • Ongoing IT and Soft skills training provided by our specialists keeping you updated • Excellent salary • Monthly performance bonus • Bonus for referring new colleagues • Health insurance coverage • In-House doctor and examination center • Pension benefits • Free Greek courses for all employees • Discounts and extra benefits for all employees • Employees-relations team supports all new employees from abroad to settle down • Casual dress code 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/English German Inside Sales Representative Google Adwords with Dutch Sat, 14 Jan 2017 23:00:03 CET 51019 http://www.europelanguagejobs.com/jobs/customer-service/inside-sales-representative-google-adwords-with-dutch-51019.html Careersineurope.eu Krakow Mazowieckie Poland Our client is a global leader in business process outsourcing. The mission of this company is to help organizations around the whole world and let them grow, advice how business owners can manage their systems or processes. The most important valuable asset is to help companies to reach the highest and best customer relationships with the end-users. This organisation has offices in different parts of Europe, America and Africa, they are located in more than 15 countries worldwide. In almost every continent they have an office where they make the differences for their customers. Project: Google Adwords He will have responsibility for building the campaign and analysing the data from the advertising campaign. This also involves selling different parts of the Google advertising suite, building brand awareness for the client, producing data for customers around what opportunities they are missing and what they could have based on return on investment. The job responsibilities on our Google Team include: Contacting existing customers via telephone and email on a daily basis Consulting with clients to provide the best solution for their business goal Building customer relationships and managing accounts while increasing program revenue Developing accounts and growing strategic relationships Using existing client data to provide custom recommendations tailored to client goals Processing orders set by the customer regularly Other related duties as assigned.Ability to speak, read and write fluent Dutch Ability to speak, read and write good English Exemplary communication skills and superior listening skills Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment Highly motivated and goal-oriented Creative decision making skills and proven ability to work independently Strong attention to detail and follow-up skills Knowledge of MS Excel and Office and basic use of voicemail and electronic mail systemsContract: Full time (one year contract at the beginning without probation period, after one year – permanent) 1st day on the contract is simultaneously first day on the training Attractive base salary (4800 PLN Gross + 800 PLN Gross language allowance) plus commission, based on performance Flexible hours Continuous, 1 month full-paid training on the latest technology Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements Multisport card Opportunity to work in unique place, with cheerful people and great atmosphere. (onsite kitchen) Relocation package Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Poland/Mazowieckie Language/English Dutch Inside Sales Representative Google Adwords with German Sat, 14 Jan 2017 23:00:03 CET 51020 http://www.europelanguagejobs.com/jobs/customer-service/inside-sales-representative-google-adwords-with-german-51020.html Careersineurope.eu Krakow Mazowieckie Poland Project: Google Adwords The inside sales person will have responsibility for building the campaign and analyzing the data from the advertising campaign. This also involves selling different parts of the Google advertising suite, building brand awareness for the client (B2B), producing data for existing customers around what opportunities they are missing and what they could have based on return on investment. The job responsibilities on our Google Team include: Contacting existing customers via telephone and email on a daily basis Consulting with clients to provide the best solution for their business goal Building customer relationships and managing accounts while increasing program revenue Developing accounts and growing strategic relationships Using existing client data to provide custom recommendations tailored to client goals Processing orders set by the customer regularly Other related duties as assigned.Ability to speak, read and write fluent German Ability to speak, read and write good English Exemplary communication skills and superior listening skills Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment Highly motivated and goal-oriented Creative decision making skills and proven ability to work independently Strong attention to detail and follow-up skills Knowledge of MS Excel and Office and basic use of voicemail and electronic mail systemsContract: Full time (one year contract at the beginning without probation period, after one year – permanent) 1st day on the contract is simultaneously first day on the training Attractive base salary (4800 PLN Gross + 1000 PLN Gross language allowance) plus commission between 900-2000 PLN, based on performance and a team commission Flexible hours Continuous, 1 month full-paid training on the latest technology Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements Multisport card Opportunity to work in unique place, with cheerful people and great atmosphere (onsite kitchen) Relocation package Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Poland/Mazowieckie Language/English German HBS Customer Service Specialist Dutch Sat, 14 Jan 2017 23:00:03 CET 51021 http://www.europelanguagejobs.com/jobs/account-manager/hbs-customer-service-specialist-dutch-51021.html Careersineurope.eu Bucharest Bucharest Romania Responsibilities Customer Response and Satisfaction • You will be interacting with our end clients (from Netherlands and UK) who are contacting us via incoming calls/ emails/ web requests related to Honeywell products and solutions (security equipment, fire prevention, energy management, air conditioning etc). • You will be creating, assigning and, where required, dispatching all service requests to appropriate personnel (through outbound calls). You will have to consider the Service Level Agreements to ensure timely completion. • Assigning work requests (preventative maintenance, routine service etc.) as required to appropriate colleagues in various departments. • Manage (review, monitor and work to minimize) Service Requests, including escalations as required. • Providing necessary communication back to customers regarding service requests and service satisfaction. Documentation and Data Management • Maintaining and updating databases with changes required in an accurate and timely manner. • Preparing reports as requested within time frames given. • English and Dutch proficiency is a must as you will be interacting directly with native speakers • A strong interest in building a career in Customer Service field as we are interested in long term collaboration and provide the opportunities for it as well. • You should be able to adapt based on the type of client: professional and formal with our end customers and informal with our field engineers colleagues. • A true team player who likes helping other teams in their busy time periods. • Previous Customer Service experience (around 1 year) in a multinational environment would get you fast on track, therefore it is preferred (not mandatory). Salary gross around EUR 1450 Quaterly target and revision bonus 25 days paid holiday Benefits package (Choose your benefits: eg. Life Insurance, Private Pension, Public Transport and more) Medical insurance 18.000 € - 24.000 € gross / year Permanent Full-time Account Manager Location/Romania/Bucharest Language/English Dutch HBS Expeditor with German Sat, 14 Jan 2017 23:00:03 CET 51022 http://www.europelanguagejobs.com/jobs/Sales-Order-Management/hbs-expeditor-with-german-51022.html Careersineurope.eu Bucharest Bucharest Romania Your responsibilities will be the following: 1. Conversion of material / goods / equipment requisitions to Purchase Order Receive and evaluate purchase requisitions for goods / materials / equipment – identify supplier, price, payment terms, delivery requirements, and that all applicable documents are included. Confirm adherence to Honeywell’s Schedule of Executive Approvals. Issue Purchase Order commitment ensuring all relevant requirements are communicated to the supplier. Provide information to Procurement Specialist on non-preferred / non-catalogue orders, for consideration. 2. Ensure that Purchase Order requirements are successfully executed Track delivery status of orders, expedite as required to meet project / service schedules. Assist with warranty / returned goods activity. 3. Invoice resolution support Assist in invoice resolution and payment queries from suppliers / subcontractors, working with Accounts Payable / Finance or Operations as required Process manual or expedited payments 4. Vendor Master Maintenance Assess changes required in the supplier set up and forward to Vendor Master Team Create new vendors as required 5. Material Master Maintenance Analyze and action Material Master Data Reports 6. Catalogue Maintenance Create and maintain cataloguesProficient in English and in German Experience in a Purchasing/Supply environment preferred. Experience with SAP or similar ERP procurement system preferred. >> What is SAP/ERP? Check SAP/ERP for Beginners: https://www.youtube.com/watch?v=Nfq3OC6B-CU >>Study more? Find more video's on SAP/ERP on Youtube.com Strong communication skills – verbal and written, ability to communicate effectively Microsoft Office – Excel, Word, Outlook Keyboard proficiency Self-motivated, able to perform role with minimal supervision Able to manage multiple priorities in a dynamic environment Acts with a high sense of urgency Ability to work in a team environment to consistently achieve results Strong organizational skillsSalary gross around EUR 1450 Quaterly target and revision bonus 25 days paid holiday Benefits package (Choose your benefits: eg. Life Insurance, Private Pension, Public Transport and more) Medical insurance 18.000 € - 24.000 € gross / year Permanent Full-time Sales Order Management Location/Romania/Bucharest Language/English German Junior Sales Executive w/ Native level of Dutch and English Sat, 14 Jan 2017 23:00:03 CET 51276 http://www.europelanguagejobs.com/jobs/sales-marketing/junior-sales-executive-w-native-level-of-dutch-and-english-51276.html Babel Profiles Barcelona Barcelona Spain You are ready to get started in sales bringing your good communication skills into action? And you speak Dutch on a native level? If that sounds like you, discover this opportunity... Our client is an international company working from their office in Poblenou for a Belgian provider of e-payment solutions. As a Junior Sales Executive, your responsibilities include: - Contact your potential clients (B2B) and present your product - Make follow-up calls to your existing set of clients and find out about their product satisfaction - Provide information on more advantageous product packages and give advice depending on the expectations and needs of your clients - Make appointments - Maintain a good relationship with your clientsCore Skills/Experience: - Interest in a career in sales - Good communication skills and a team player - A positive attitude, enthusiasm, and perseverance - Candidates must have the NIE and the number of Seguridad SocialWhat’s on Offer: - Fixed salary plus bonus - A pleasant and friendly work environment without strong hierarchical culture - An open working atmosphere in which we listen to your ideas and suggestions - Centrally located office Permanent Full-time Sales & Marketing Location/Spain/Barcelona Language/English Dutch Hospitality Customer Care B2B/B2C w/ Native level of Dutch Sat, 14 Jan 2017 23:00:03 CET 52610 http://www.europelanguagejobs.com/jobs/agent/hospitality-customer-care-b2bb2c-w-native-level-of-dutch-52610.html Babel Profiles Barcelona Barcelona Spain Would you like to be of excellent help for customers and clients in the restaurant sector? If you have experience in client-facing roles and a Native level of Dutch, this could be your new job! Service, high standards, hard work, sense of taste, generosity and empathy, that are the values of gastronomy. Our client, a well-known E-commerce which operates in the restaurant sector, strives to improve culinary experiences for restaurant owners and their customers. Their adventure has just begun, and with the confidence of the 12 500 restaurants in 12 countries that are part of their network, they are inspired to go further every day. For one of their offices here in Barcelona they are looking for dynamic and enthusiast people to join their team. As a Hospitality Customer Care Representative, your responsibilities include: - Helping your customers (B2C) and clients (B2B) in The Netherlands and offering them the best possible customer service - Managing their needs and offering your customers and clients solutions and guidance - Managing questions and incidents by phone and e-mail - Giving support and solving their problems about reservationsKey Languages: - Native level of Dutch - Good level of English Core Skills/Experience: - Minimum of one year of experience as a Customer Service Representative - Some technological knowledge and experience in a technical support environment will be considered a plus - Working knowledge of MS Office (Excel, Word) - Team player, able to manage a high volume of work - Result-oriented - An organized and dynamic person with good communication skills - Empathic person, able to deliver solutions based on the customers' needs - Disciplined, energetic and ambitious personality What’s on Offer: - Competitive salary - 4 month temporary contract + permanent (benefit package) - International working environment - Compensation for practicing sports in any gym in Barcelona. - Interesting discount in private health insurance  - Coffee point on each floor with coffee and tea for free - Dining and leisure area 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Spain/Barcelona Language/English Dutch Gaming Customer Support - Dutch- Sofia Sat, 14 Jan 2017 23:00:03 CET 53712 http://www.europelanguagejobs.com/jobs/customer-service/gaming-customer-support-dutch-sofia-53712.html CareersinEurope (not set) Sofia Bulgaria Our client is active in the online gaming industry. The start up situation will allow an exciting breeding ground for adventurous and ambitious people to develop, take responsibility and grow with the company towards a higher level. If you are looking for an interesting and challenging job; if you would like to be part of a team of young and enthusiastic professionals who work in a friendly and informal environment and enjoy their job; if you would like to become part of a fascinating world, we have a proposal for you. Currently we are looking for Customer Support Representative to join us. What would you do? Providing high quality service and support our clients via Emails, phone and chats. Giving feedback to management. Being informed about all matters, connected with the job. Constantly improving the language and communicative skills you have. Please only apply if you hold an EU/ EEA passport/citizenship and are fluent in the language asked for. We would like you to have: At least 1 year of experience as a customer support representative, preferably in the online gaming or betting industry. Perfect Dutch – both written and spoken – on (near) native level. Proven ability in reaching targets. Ability to work under pressure. Good computer literacy. High communication skills, multitasking. Your personal profile: Result-oriented professional. Excellent time management. Enthusiastic and hardworking. A competitive salary with great benefits; Many attractive secondary benefits like health insurance from day 1, food vouchers and a great atmosphere; An open-minded management team that promotes innovation, personal development and professional growth through constant training and upgrading programs; The opportunity to work with the latest technologies; An exciting and innovative multinational business environment; Lots of Fun! Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Dutch Danish Speakers needed in Berlin. Sales oriented! Sat, 14 Jan 2017 21:46:44 CET 57262 http://www.europelanguagejobs.com/jobs/sales-marketing/danish-speakers-needed-in-berlin-sales-oriented-57262.html Mgi Recruitment Berlin Berlin Germany In MGI Recruitment we are looking for Danish Speakers to join a multicultural team in the vibrant city of Berlin, Germany! If you are looking for a new challenge and you have passion for Sales, this job is for you. Who is the hiring company: A leading provider of marketing and sales services. A flexible resource developing new sales potential and increasing the efficiency. Their expertise ranges from Lead generation to customer development through the activation of cross and upselling potentials on to after sales support . Responsibilities: -Being in charge of the consultancy guidance and the selling of transport and logistics services to business customers. -Conduct inside sales activities self dependently. -Develop sales argumentation and inform customers. -Provide relevant information.- Danish and English fluent. -Experience in sales. -Enjoy customer contact. -Excellent communication skills.-Dynamic and international environment. -Attractive salary. -Versatile Job after training. -Friendly atmosphere. If you are interested APPLY TODAY and we will gladly give you a call with more information. Permanent Full-time Sales & Marketing Location/Germany/Berlin Language/English Danish Difference experience? Dutch Speakers! Let's go to Lisbon! Sat, 14 Jan 2017 21:35:25 CET 56583 http://www.europelanguagejobs.com/jobs/customer-service/difference-experience-dutch-speakers-lets-go-to-lisbon-56583.html Mgi Recruitment Lisbon Lisbon Portugal If you want to work for a very international company where you can develop your skills and finally find your professional stability, we are waiting for you! MGI Recruitment is now looking for Dutch Speakers with fluent English to work in the amazing Lisbon, Portugal! Our client is looking for talented people, ready to join their international team. The hiring company is a worldwide leading provider of Outstanding Customer Experience, with contact centres in 46 countries and conduct programs in more than 66 different languages/dialects. Responsibilities: •Strive towards customer retention and loyalty. •Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible. •Log calls from customers into the customer relationship database. •Provides and maintain strong, professional relationship with all of the client’s customers and show empathy for our customers at all times. •Take on board feedback and adapt skills accordingly. What are we looking for? •Dutch Speakers + English fluent. •Good knowledge of PC (hardware, software, internet). •Excellent communication skills. •Strong team spirit. What do we offer? •Free accommodation! •Flight tickets reimbursed + mobility •Competitive salary •International working environment •Training provided Apply today with us! Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English Dutch Amazing Opportunity in Boxtel - French Speakers ! Sat, 14 Jan 2017 18:17:07 CET 57261 http://www.europelanguagejobs.com/jobs/customer-service/amazing-opportunity-in-boxtel-french-speakers-57261.html Mgi Recruitment Boxtel Netherlands Our client is talented and efficient when it comes to customer service and tech support, they deliver through series of European contact centers services in 1 to 20 languages working for international customers with markets across the globe. Working there means working in an international environment. Fast, dynamic, demanding and enjoyable! Training is part of the daily practice and they expect people to develop. Location: Boxtel is a municipality and a town in the southern Netherlands. This is the origin of the Van Boxtel family, which has numerous descendants in North Brabant. Work in a fast, dynamic, demanding and enjoyable international environment! Working for customers from different markets across the globe. Delivering through a series of European contact centres services in 1 to 20 languages. Our client is talented and efficient when it comes to customer service and tech support. Their passion is to provide tailor-made, multilingual, flexible, scalable and cost effective technical and customer helpdesk services all over Europe. Training is part of the daily practice and they expect people to develop. Job summary: Assist customers with installations, troubleshooting and problem solving in an efficient and customer friendly manner and thus delivering a positive customer experience Main tasks: Answering inbound contacts (phone, email, web chat) from customers Troubleshooting, diagnosing and resolving any product related questions or problems RMA handling Logging customer details, documenting the problem and escalating whenever necessary Ensuring customer satisfaction in all customer contacts Native French & fluent in English good troubleshooting skills excellent customer service skills good typing skills and able to multitask contact center working experience is advantageous self-starterMutinational company. CAREER PROGRESSION Attractive salary & Benefits 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Netherlands/ Language/English French Multinational company Hiring Danish speakers in Boxtel ! Sat, 14 Jan 2017 18:12:12 CET 57260 http://www.europelanguagejobs.com/jobs/agent/multinational-company-hiring-danish-speakers-in-boxtel-57260.html Mgi Recruitment Boxtel Netherlands Our client is talented and efficient when it comes to customer service and tech support, they deliver through series of European contact centers services in 1 to 20 languages working for international customers with markets across the globe. Working there means working in an international environment. Fast, dynamic, demanding and enjoyable! Training is part of the daily practice and they expect people to develop. Location: Boxtel is a municipality and a town in the southern Netherlands. This is the origin of the Van Boxtel family, which has numerous descendants in North Brabant. Work in a fast, dynamic, demanding and enjoyable international environment! Working for customers from different markets across the globe. Delivering through a series of European contact centres services in 1 to 20 languages. Our client is talented and efficient when it comes to customer service and tech support. Their passion is to provide tailor-made, multilingual, flexible, scalable and cost effective technical and customer helpdesk services all over Europe. Training is part of the daily practice and they expect people to develop. Job summary: Assist customers with installations, troubleshooting and problem solving in an efficient and customer friendly manner and thus delivering a positive customer experience Main tasks: Answering inbound contacts (phone, email, web chat) from customers Troubleshooting, diagnosing and resolving any product related questions or problems RMA handling Logging customer details, documenting the problem and escalating whenever necessary Ensuring customer satisfaction in all customer contacts Native Danish & fluent in English good troubleshooting skills excellent customer service skills good typing skills and able to multitask contact center working experience is advantageous self-starterMutinational company. CAREER PROGRESSION Attractive salary & Benefits 24.000 € - 30.000 € gross / year Permanent Full-time Agent Location/Netherlands/ Language/English Danish Speak Swedish? Love IT? Customer Representative Roles in Brasov Sat, 14 Jan 2017 18:09:22 CET 45276 http://www.europelanguagejobs.com/jobs/agent/speak-swedish-love-it-customer-representative-roles-in-brasov-45276.html Mgi Recruitment Cluj Cluj County Romania Either you want to Start or Develop a Career within an International Corporation, This is your chance! We are looking for IT Savvy Swedish Speakers to join our young and dynamic team! Where? Cluj Role: IT Support Responsibilities: Provide a pleasant customer service experience, via a variety of media channels (phone/email), treating each customer in a courteous manner, greeting them and answering every question pleasantly and efficiently. Take ownership on all customer queries ensure that they are addressed directly or escalated to the appropriate channel Enter customer details and other information in an accurate and efficient manner to the relevant systemsSwedish Speaker Fluent in English Excellent IT Skills Excellent Salary for Romania Relocation Package Possibilities of Career Progression Multicultural Working Environment Private medical insurance Discounts in fitness centres 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Romania/Cluj County Language/Swedish Sales Superstar? Fly to Ireland and Rock with Us! (+25k/year) Sat, 14 Jan 2017 18:09:08 CET 45032 http://www.europelanguagejobs.com/jobs/agent/sales-superstar-fly-to-ireland-and-rock-with-us-25kyear-45032.html Mgi Recruitment Dundalk Louth Ireland Tired of the same old Routine? Kick Start your Sales Career in Ireland! HOW? Our client is looking for Motivated Individuals, available to move to Dundalk and join their enthusiastic Sales Team. We are looking for a SALES PERSON with a keen interest for Customer Service and excellent Communication Skills. You will be part of a young and vibrant multicultural team and interact directly with the customers, at all stages of the business relationship• Strong Desire to be Successful! • Fluent in English & German or Norwegian or Swedish or Danish • Minimum of 1 year experience in Sales • Skilled negotiator • An energetic, self-starter who excels in Top Notch Interpersonal skills• Relocation package (flight ticket + 4 night’s accommodation) • Performance Bonus up to 500€ a month • Paid Holidays • Staff discount • Sports & Social Club 24.000 € - 30.000 € gross / year Permanent Full-time Agent Location/Ireland/Louth Language/German Danish Norwegian Swedish Sie sprechen Deutsch? Work in Lisbon for a travel company Sat, 14 Jan 2017 17:04:26 CET 57259 http://www.europelanguagejobs.com/jobs/agent/sie-sprechen-deutsch-work-in-lisbon-for-a-travel-company-57259.html Mgi Recruitment Lisbon Lisbon Portugal Wir suchen jemanden, der im Kundenumgang bereit ist, sein Bestes zu geben! Stellenbeschreibung: Wir suchen nach einem Service-Mitarbeiter, der darauf fokusiert ist, unseren Kunden zu informieren und deren Fragen detailiert und effizient zu bearbeiten. Unser gemeinsames Ziel wird es sein, einen exellenten Service und eine hohe Kundenzufriedenheit zu sichern. Ort: Lissabon, Portugal Ihre Aufgaben: • Erkennen von Bedürfnissen, um die Zufriedenheit unserer Kunden sicherstellen zu können • Bauen Sie anhaltende Kundenbeziehungen durch eine offene und freundliche Kommunikation auf • Richten Sie sich nach Kommunikationsprotokollen, Richtlinien und Policen Profil: • Sie sprechen Deutsch und fließendes Englisch • Sie können aktiv zuhören und haben ausgezeichnete Kommunikationsfähigkeiten am Telefon • Sie können multitasken, wichtige Aufgaben sinnvoll priorisieren und sind effizient Unser Angebot: • Wettbewerbsfähiges Gehalt und Aufstiegsmöglichkeiten • Bezahlte Unterkunft • Abholung vom Flughafen + Rückerstattung der Anreise-Flugkosten • Jedes Jahr ein gratis Flug in Ihre Heimat • Komplette Ausbildung und Einarbeitungszeit • Private Krankenversichung nach 6-monatiger Arbeitszeit • Gratis Portugiesisch-Kurse Haben Sie, was wir suchen? Let’s Rock! 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/German Dutch speakers! Relocate to Lisbon - Free Accommodation Sat, 14 Jan 2017 17:01:49 CET 57258 http://www.europelanguagejobs.com/jobs/agent/dutch-speakers-relocate-to-lisbon-free-accommodation-57258.html Mgi Recruitment Lisbon Lisbon Portugal Medewerkers voor online reisagentschap – Lisabon Oorspronkelijk was dit bedrijf opgericht door Microsoft als één van hun eerste dochterondernemingen. Tegenwoordige is dit een wereldwijd gekend en gebruikt reisagentschap dat alles voorziet. Van vluchten tot hotel reservaties en alles wat een reiziger nodig kan hebben. Om deze reizigers verder te begeleiden zijn ze nu op zoek naar mensen met ervaring in de toeristische sector. Zij zullen niet enkel hun hulp en ervaring ter beschikking stellen tijdens het boeken, maar ook tijdens de gehele reis en zelfs nadien. Als een klantendienst medewerker zal je: • Inkomende telefoontjes beantwoorden • Probleem oplossingen op een gepaste manier aanbrengen • Klanten voorzien van tips en deskundige uitleg • Vragen zo correct en vlot mogelijk beantwoorden Hiervoor is de werkgever op zoek naar iemand die vloeiend Nederlands spreekt, als ook mondig in het Engels. Daarnaast heb je best enige kennis van computers en is ervaring in de toeristische sector een voordeel. Als aanbod: • Aantrekkelijk loon • Terugbetaling van de vlucht • Gratis appartement zo lang je voor de werkgever werkt • Gratis lessen Portugees 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/Lisbon Language/Dutch Neues Projekt Fuer Deutschsprachige In Irland Sat, 14 Jan 2017 16:59:24 CET 56503 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/neues-projekt-fuer-deutschsprachige-in-irland-56503.html Mgi Recruitment Dublin Dublin Ireland Mit Bueros in ueber 16 Laendern und fast jedem Kontinent kuemmert sich unser Klient um 3,5 Millionen Gespraeche in 26 Sprachen. Dieses Unternehmen ist eine fuehrende globale Outsourcing-Firma, welche die komplette Palette von Outsourcing-Solutions anbietet. Ihre Aufgaben: • Kontaktieren Sie bestehende Kunden per Telefon und E-Mail • Beraten Sie Kunden, um die besten Loesungen fuer deren Geschaeftsziele zu finden • Bauen sie Kundenbeziehungen auf und kuemmern Sie sich um Accounts, waehrend Sie fuer Unternehmensgewinn sorgen • Kuemmern Sie sich um Accounts und knupfen Sie strategische Geschaeftsbeziehungen • Nutzen Sie existierende Kundendaten, um jeweils angepasste Empfehlungen zur Erfuellung von Klientenzielen geben zu koennen • Kuemmern Sie sich um Kundenbestellungen Ihr Profil: • Deutsch (C1+) und fliessendes Englisch • High school – Niveau Abschluss noetig; Vier-Jahres-Abschluss ist von Vorteil • Ausgezeichnete Kommunikations- und Zuhoererfertigkeiten • Selbst-Starter, der Deadlines einhalten kann und gerne in einer kompetitiven Inside Sales Umgebung arbeitet • Hoch motiviert, zielorientiert und Leader-Faehigkeiten • Kreative Entscheidungsfertigkeiten und bewiesene Faehigkeit eingenstaendig zu arbeiten • Starke Detailaufmerksamkeit und Follow-Up Fertigkeiten • Arbeitswissen fuer MS Office Programme und Grundnutzung von Voice Mail sowie E-Mail-Systemen Das Angebot: • Wettbewerbsfaehiges Gehalt plus Leistungsbonus • EXZELLENTES UMZUGSPAKET (Flug + Up to 7 night’s hotel accommodation + mobility). • Continuous paid training on the latest technology. • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements. • 29 days holiday entitlement + extra entitlements. • Career development in an international organization. 30.000 € - 36.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Ireland/Dublin Language/German Customer Service Role in Lisbon for French Speakers!! Sat, 14 Jan 2017 15:13:12 CET 57257 http://www.europelanguagejobs.com/jobs/agent/customer-service-role-in-lisbon-for-french-speakers-57257.html Mgi Recruitment Lisbon Portugal Does an opportunity to invest in your future at a big multinational with great benefits in the wonderful sunny capital of Portugal interest you? For our client in Portugal, a leader in export of Customer Experience Management and Shared Service to the international markets, we are now recruiting French speakers to join existing young and vibrant team. Responsibilities: ? Identify clients’ issues and provide them support until resolution. ? Provide outstanding support to the customers. This role’s main responsibility will be to provide support to customers' requests.? Excellent language level both French and English (C1-C2). ? MS Office User. ? Customer Centricity and excellent communication skills.? Attractive salary and Possibility of Career Progression. ? Temporary accommodation + Flight expenses refund. ? Accommodation in a room of our company’s owned apartment. ? Free Annual Flight to your homeland. ? Intensive training and familiarisation phase. ? Private Health Insurance after 6 months of employment. ? Free Portuguese Language Courses. 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Portugal/ Language/English French ITALIANS GET A FLOURISHING CAREER IN GREECE-APPLY NOW! Sat, 14 Jan 2017 12:59:00 CET 57256 http://www.europelanguagejobs.com/jobs/Technical-Support/italians-get-a-flourishing-career-in-greece-apply-now-57256.html Mgi Recruitment Athens Attica Greece If you’re a student or recent graduate, we have full-time opportunities available in Greece. Take a look and find the job that is just right for you. Empower your future by applying here native Italian speakers. ACCOMMODATION PROVIDED FOR 2 WEEKS. Our client: Our client is a world’s biggest outsourcing companies. One of their dynamic operations is based in Athens, widely known as a city of great history and culture, and is also an economic and industrial heart of Greece. Their client is one of the world's largest dedicated connected electronic companies. Our client specializes in the development, distribution and marketing of a wide range of consumer electronics products. The company's products reflect an ongoing commitment to meaningful innovation in connected entertainment. Role: • To support customers through phone, e-mail, chatting • To deal with difficult customers politely and patiently • To attain new knowledge • To have an excellent phone manners and maintenance of customer relationship Profile: • Graduates of High School (preferable: College, University) • Native Italian & Fluent in English (Proficiency level) • Good Knowledge of PC (hardware, software, internet) • Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger • Excellent communication skills • Strong team spirit • Passionate about customer services Responsibilities: • Receive customer’s telephonic calls & provide them assistance • Determine & provide a good level of relationship with the customers. • Assists in making reports or charts to schedule • Attends training sessions and assists in cross training. • Provides other customer services as defined in contract requirements for position On Offer: • Attractive salary • Complete relocation package (flight ticket, 2 weeks hotel accommodation,) • Quick long distance recruitment process without additional travel costs • Excellent initial and follow-up training • Free Greek language courses • Continuous staff development program and long term career prospects • Professional working environment with friendly atmosphere • Wide range of social, cultural and recreational activities • Additional remuneration for work on Greek holidays, weekends or overtime Less than 18.000 € gross / year Permanent Full-time Technical Support Location/Greece/Attica Language/Italian Dutch with Good Sales Experience-Job for you in Berlin!! Sat, 14 Jan 2017 11:59:36 CET 57255 http://www.europelanguagejobs.com/jobs/Telesales-Lead-Generation/dutch-with-good-sales-experience-job-for-you-in-berlin-57255.html Mgi Recruitment (not set) Berlin Germany Dutch Speakers having exceptional consultative SALES, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. Our Client is an international operating and fast-growing company with three international locations and six subsidiaries stands for competent business customer service in sales, service and support. It requires a lot of tact and experience to establish business contacts, to develop effective sales concepts and marketing strategies to pave the way to success. They have over 600 employees’ worldwide and continue to expand. With immediate effect, for their office in Berlin they are looking for several Sales Agents. About us: Mgi recruitment is a recruitment agency specialized in sales, IT and support roles. We are since over 10 years the global leader, in contact with the biggest outsourcing companies and best known contact centers. Mgi specializes in multilingual recruitment and we are proud to say that we managed to build an excellent reputation within the recruitment industry. If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful! RESPONSIBILITIES: • Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities • Acquiring new advertisers within the small and medium business (SMB) space • Consulting with clients to provide the best solution for their business goal • Qualifying business to be handed over to a team of skilled account managers with the goal to increase the customer’s revenue • Using existing client data to provide custom recommendations tailored to client goals • Use a variety of tools including MS Excel, Sales force and others to research, communicate and sell to the customer • Regularly feeding product feedback from customers back into the organization in order to continuously improve advertising products Benefits: Competitive Salary You will find a dynamic, international company with a high standard quality service portfolio. After the familiarization phase and continuous training you will have the opportunity to take on a versatile and responsible job. A positive working environment with a strong team spirit and flat hierarchies. Cover travel expensive to attend the final interview. 24.000 € - 30.000 € gross / year Permanent Full-time Telesales/Lead Generation Location/Germany/Berlin Language/Dutch Slovak speakers needed for 20 February 2017+Relocation Sat, 14 Jan 2017 10:48:53 CET 57254 http://www.europelanguagejobs.com/jobs/agent/slovak-speakers-needed-for-20-february-2017relocation-57254.html DK Global Recruitment Athens Attica Greece Start date: 20th February 2017 Location: Athens, Greece +Benefits: Relocation assistance, Monthly Bonus, Insurance and more We are now hiring Slovak speakers for entry-level support positions in Athens, Greece. Our client is one of the biggest and most professional BPO Companies in the world. Are you interested in gaining professional experience? Would you like to jump-start your career while having fun? If so, here is what our Junior level, Slovak Customer Care roles on the Mediterranean have to offer: Job Responsibilities •Diagnose and help resolve functionality issues with a particular product; •Log calls from customers into Contact Management System; •First line customer support; •Provide customers with detailed instructions via email, chat and phone; •Escalate issues to other teams when necessary; •Report to team manager or team supervisor; •Enjoy communicating in Slovak. •Fluent or native Slovak; •Fluent Czech would be an advantage; •Good English; •European Union Citizenship; •Help desk, customer service, and technical support experience would be an advantage; •Good knowledge of Microsoft Windows OS; •Be familiar with networking technologies; •Be disciplined and systematic problem solver; •Be passionate and enthusiastic about modern technology and communication; •Energetic and adventurous personality; •Good communication skills; •Can-do attitude. Relocation package: The relocation package for candidates coming from abroad includes: •Up to 2 weeks of bed and breakfast hotel accommodation; •Flight ticket to Athens and taxi from the airport; •Assistance with finding a permanent place to live; •Assistance with getting your tax identification number and opening a bank account. Benefits •Great basic salary; •Monthly performance bonus; •2 extra salaries per year; •On-site restaurant with employee discounts; •Paid training; •Company social events; •Full medical insurance; •Paid overtime; •Opportunity to earn more money working on Greek holidays; •Cultural diversity; •Friendly atmosphere; •Career growth. About Us DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers from many European countries. With years of experience in the multilingual BPO sector, our fully-trained expert recruiters help job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Why use Recruitment Agency •You are given extra support in preparing for interviews; •You have a contact person who gives you all the details pertaining to the job; •You can ask for application feedback anytime via email or phone; •You don’t have to face the situation in which you don’t hear from the company for days; •Our services to job seekers are free of charge. Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/Slovak Italian support position - Smartphone project in Greece! Sat, 14 Jan 2017 10:35:05 CET 57253 http://www.europelanguagejobs.com/jobs/customer-service/italian-support-position-smartphone-project-in-greece-57253.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent Italian and English language • Candidate must have European nationality • Very good knowledge of computers • No previous work experience required • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent Basic Salary • Up to 200€ performance bonus per month • Flight ticket provided to Athens • Taxi pickup service from the airport • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Monthly performance bonus • 175% day salary if work on Sunday or Greek holidays • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Italian Fluent in German? Excellent vacancies in Greece! Sat, 14 Jan 2017 10:30:34 CET 57252 http://www.europelanguagejobs.com/jobs/customer-service/fluent-in-german-excellent-vacancies-in-greece-57252.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent German and English language • Candidate must have European nationality • Very good knowledge of computers • Previous experience would be an advantage • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent Basic Salary • Flight ticket provided to Athens • Taxi pickup service from the airport • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Monthly performance bonus • 175% day salary if work on Sunday or Greek holidays • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English German French speaking role in customer service area - Greece Sat, 14 Jan 2017 10:26:56 CET 57251 http://www.europelanguagejobs.com/jobs/customer-service/french-speaking-role-in-customer-service-area-greece-57251.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent French and English language • Candidate must have European nationality • Very good knowledge of computers • Previous experience would be an advantage • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent Basic Salary • Flight ticket provided to Athens • Taxi pickup service from the airport • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Monthly performance bonus • 175% day salary if work on Sunday or Greek holidays • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English French Fluent Finnish?Join INTERNATIONAL team in Romania or Greece Sat, 14 Jan 2017 10:23:02 CET 57250 http://www.europelanguagejobs.com/jobs/customer-service/fluent-finnishjoin-international-team-in-romania-or-greece-57250.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities - Customer service role available in Athens,Greece • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor Responsibilities - Account Receivable role available in Bucharest,Romania • Invoice processing and resolution • Monitor customer account details for non-payments, delayed payments • Communication and clarifications with suppliers • Assist with month-end closing • Preparation of reports • Fluent Finnish and English language speaker • Very good knowledge of computers • Able to work in fast- pace and competitive atmosphere • Enjoy talking with people by phone and emails • No previous work experience required • Willing to relocate to Athens Greece or to Bucharest,Romania • Very good salary • Flight ticket provided • 2 weeks free hotel accommodation • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Finnish Danish Customer support role in Athens.Relocation provided! Sat, 14 Jan 2017 10:15:48 CET 57249 http://www.europelanguagejobs.com/jobs/customer-service/danish-customer-support-role-in-athensrelocation-provided-57249.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent or Native level Danish language • Customer Care Oriented • Good technical skills and familiar with new technologies • Very good knowledge of computers • Previous experience would be an advantage • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Taxi transfer from the airport • Flight ticket provided • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Extra paid if you work on Sundays, on Greek Holidays or Overtime • 2 extra full salaries paid per year • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Danish Swedish speaker+Customer care oriented ?Relocate to Greece! Sat, 14 Jan 2017 10:12:18 CET 57248 http://www.europelanguagejobs.com/jobs/customer-service/swedish-speakercustomer-care-oriented-relocate-to-greece-57248.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent or Native level Swedish language • Customer Care Oriented • Good technical skills and familiar with new technologies • Very good knowledge of computers • Previous experience would be an advantage • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Taxi transfer from the airport • Flight ticket provided • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Extra paid if you work on Sundays, on Greek Holidays or Overtime • 2 extra full salaries paid per year • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Swedish Polish speaker?Career opportunity in Greece !Apply now Sat, 14 Jan 2017 10:06:32 CET 57247 http://www.europelanguagejobs.com/jobs/customer-service/polish-speakercareer-opportunity-in-greece-apply-now-57247.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent or Native level Polish language • Customer Care Oriented • Good technical skills and familiar with new technologies • Very good knowledge of computers • Previous experience would be an advantage • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Taxi transfer from the airport • Flight ticket provided • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Extra paid if you work on Sundays, on Greek Holidays or Overtime • 2 extra full salaries paid per year • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Polish Czech/Slovak speaking jobs in Greece and Romania.Apply now! Sat, 14 Jan 2017 09:59:42 CET 57246 http://www.europelanguagejobs.com/jobs/customer-service/czechslovak-speaking-jobs-in-greece-and-romaniaapply-now-57246.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities - Customer service role available in Athens,Greece • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor Responsibilities- Account Receivable role available in Bucharest,Romania • Invoice processing and resolution • Monitor customer account details for non-payments, delayed payments • Communication and clarifications with suppliers • Assist with month-end closing • Preparation of reports • Fluent or Native level Czech or Slovak language plus fluent in English • Customer Care Oriented • Very good knowledge of computers • Previous experience would be an advantage ( Customer service, Accounting ) • Willing to relocate to Athens, Greece or to Bucharest,Romania • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent salary package • Flight ticket provided • 2 weeks free hotel accommodation • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Czech Slovak New opportunities for Dutch speakers in Romania and Greece Sat, 14 Jan 2017 09:49:40 CET 57245 http://www.europelanguagejobs.com/jobs/customer-service/new-opportunities-for-dutch-speakers-in-romania-and-greece-57245.html DK Global Recruitment (not set) Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities for Customer service/Technical support ( openings available in Bucharest,Romania and Athens,Greece ) • Provide solutions to customers via inbound calls, chatting or emails • Supports the customers in all aspects through to problem resolution • Maintain high standards for customer services • Identify and resolve technical issues • Provide feedback to the team manager Responsibilities for Account Payable ( opening available in Bucharest and Cluj-Napoca, Romania) • Invoice processing and resolution • Monitor customer account details for non-payments, delayed payments • Communication and clarifications with suppliers • Assist with month-end closing • Preparation of reports Responsibilities for Travel and Expense Analyst ( opening available in Bucharest,Romania ) • Processing employee expense reports for reimbursement; • Ensuring compliance with the corporate policy by auditing expense receipts and payment requests; • Responding professionally to different types of inquiries and working with local country staff; • Providing ongoing recommendations for process and procedural changes; • Acting with responsibility and accuracy; • Fluent Dutch and English • Team player • Customer Care Oriented • Candidate must have European nationality • Good technical skills and familiar with new technologies • Excellent salary package • Monthly performance bonus • Flight ticket (for non locals) • 2 weeks hotel accommodation • Assistance with setting up tax number, bank account etc. • Private medical insurance • Professional training provided by experts • Great chance to develop your career Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/ Language/English Dutch Customer Service Representative Dutch Fri, 13 Jan 2017 23:00:03 CET 4357 http://www.europelanguagejobs.com/jobs/agent/customer_service_representative_dutch-4357.html Careersineurope.eu Sofia Sofia Bulgaria Please consider the salary being highly competitive and above average as compared to local costs of living. This will offer a higher living standard then in more well known (western) European locations.... We are currently assisting multiple clients with recruitment for their multilingual customer service & helpdesk jobs in Sofia, Bulgaria. Our clients are seeking Dutch, French, German, Norwegian, Swedish, Danish, Finnish and other native language Customer Service agents to service customers of several companies that outsourced customer care jobs to them. If you're for example a recent graduate, looking to travel and gain valuable and good level international experience within a multilingual team, this could be the job for you. Mentality, character and attitude are more important then relevant job experience and the employer will take good care of you. Below a general overview of requirements and benefits for these jobs in Bulgaria / Sofia: Overview of benefits & job conditions: Hire takes place "from distance" after extensive phone- and possibly Skype/video interviews The team you will work in will be chosen in cooperation Training period is provided Accomodation is provided rent free or arranged on your behalf Remuneration of (part of) the flight ticket. Return flight remunerated after working a while Medical insurance could be possible after several months of work Permanent contract, 6 months probation period, 1 month notice period for the employee Full- and parttime work both possible Sofia is considered the "cheapest" city for expats in Europe To have the same life standard with 900,- euro in Sofia you would need approximately: - 2200,- euro in Dublin, Ireland - 2150,- euro in Amsterdam, Holland - 1650,- euro in Berlin, Germany - 2350,- euro in Stockholm, Sweden - 1250,- euro in Prague, Czech Republic You can make your own comparison and get more details, here: www.numbeo.com or www.expatistan.com You are willing to work fulltime (parttime possible) and are open to irregular work hours You are a business fluent in, or native speaker of, Dutch or German You are fluent in English You are customer friendly, have a good voice and some experience in a customer oriented role You have in interest in providing support, inbound or outbound (commercial) customer care, do sales or provide technical / ICT assistance (multiple possibilities) You are punctual, self motivated, friendly, communicative and pragmaticYou will be provided with accomodation or very good help in finding private housing on short notice. Your flight ticket will be reimbursed. Furthermore you will receive several additonal benefits (could be meal vouchers, healthcare insurance, public transport tickets et cetera). The net salary will in all cases provide for an excellent standard of living in Sofia! Please keep in mind the average salary in Bulgaria is approx. 350,- (net, in euro's). You will receive at least double, often 3x-4x, and interesting benefits as mentioned. Less than 18.000 € gross / year To negotiate Full-time Agent Location/Bulgaria/Sofia Language/English Dutch Helpdesk Agent German Fri, 13 Jan 2017 23:00:03 CET 4360 http://www.europelanguagejobs.com/jobs/it-helpdesk/helpdesk_agent_german-4360.html Careersineurope.eu Sofia Sofia Bulgaria Please consider the salary being highly competitive and above average as compared to local costs of living. This will offer a higher living standard then in more well known (western) European locations.... Company profile: Highly professional and renowned business process outsourcing company with sites across the globe. The Bulgarian site in Sofia is situated in a very modern mall / office area close to the city center and equipped with the most modern and advanced facilities to create an optimal work environment and great atmosphere. The Job: For one of its projects our client is currently searching for Helpdesk Agent with German Language Principal duties and responsibilities: - Provide technical support for software products, services and other subscription services and third party products via telephone, email, and/or chat; - Meet predetermined targets and represent the company in a professional manner; - Update customer information and transaction information as needed into the database; - Meet and exceed requirements for deliverable output. Minimum Requirements: - Excellent command (verbal & written) of German language (not necessarily native, yet fluent) along with English: - Excellent computer knowledge in the following areas: - Uninstall/reinstall programs correctly - Knowledge of Task Manager/Command prompt/Navigation to files/folders - Complete working knowledge of Windows Operating Systems; - Very good customer orientation; - Very good problem solving skills; - High School or University Diploma; - Some experience in a service or support center and related understanding of technical troubleshooting, including: Operating systems, Personal firewalls, Anti-Virus software, Client-based applications will be considered as big advantage; Offer: - We offer a highly competitive salary - Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Gift vouchers, Transportation allowance - Attractive retention bonus scheme - Rewards and recognition programs - Trainings following the leading global standards for highest quality of Customer Service and Technical Support - Structured working environment - Great office location - VIP card for discounts in the shops and food places in the Mall Area where the office is located - Team Building activities 18.000 € - 24.000 € gross / year To negotiate Full-time IT Helpdesk Location/Bulgaria/Sofia Language/English German TRAINEE RECRUITMENT CONSULTANT (DUTCH) Fri, 13 Jan 2017 23:00:03 CET 24629 http://www.europelanguagejobs.com/jobs/human-resources/trainee-recruitment-consultant--dutch--24629.html WiPjobs Prague Prague Czech Republic We are an award winning, rapidly expanding specialist recruitment company covering multiple sectors with offices across Europe and proven capability further afield. We are specialized in 6 main areas of business - Pharmaceuticals, Medical Devices, Chemicals, Social Care, Technical & Engineering and Digital, and we work all over Europe. KEY RESPONSIBILITIES: - Sourcing of suitable candidates for open positions within the business - Building new market (either assigned to or chosen by you) - generation of new candidates, active and ongoing networking within your market, proactive and ongoing business development within your market, contract negotiation. - Interviewing of suitable candidates and presenting them with open and relevant job opportunities - Delivering good quality matching profiles to clients - Interview arranging, coaching of candidates throughout the process - Ongoing and transparent communication with clients regarding their needs internally - Delivering offers of employmentAfter successfully finishing our award winning training program, you will be eligible to choose to be based in one of our European offices (among which London and Prague); Benefits: - Relocation package - Sim card - Help for opening the bank account - Bonuses and commissions according to the performance To apply to this job please notice that if you are selected for the next steps of recruitment, you should be available to take part to an assessment day in one of the company's offices in Europe. Less than 18.000 € gross / year Permanent Full-time Human Resources Location/Czech Republic/Prague Language/English Dutch TRAINEE RECRUITMENT CONSULTANT (ITALIAN) Fri, 13 Jan 2017 23:00:03 CET 28174 http://www.europelanguagejobs.com/jobs/human-resources/trainee-recruitment-consultant--italian--28174.html WiPjobs Prague Prague Czech Republic An award winning, rapidly expanding specialist recruitment company covering multiple sectors with offices across Europe and proven capability further afield. We are specialized in 6 main areas of business - Pharmaceuticals, Medical Devices, Chemicals, Social Care, Technical & Engineering and Digital, and we work all over Europe. KEY RESPONSIBILITIES: - Sourcing of suitable candidates for open positions within the business - Building new market (either assigned to or chosen by you) - generation of new candidates, active and ongoing networking within your market, proactive and ongoing business development within your market, contract negotiation. - Interviewing of suitable candidates and presenting them with open and relevant job opportunities - Delivering good quality matching profiles to clients - Interview arranging, coaching of candidates throughout the process - Ongoing and transparent communication with clients regarding their needs internally - Delivering offers of employmentAfter successfully finishing our award winning training program, you will be eligible to choose to be based in one of our European offices (among which London and Prague); Benefits: - Relocation package - Sim card - Help for opening the bank account - Bonuses and commissions according to the performance To apply to this job please notice that if you are selected for the next steps of recruitment, you should be available to take part to an assessment day in one of the company's offices in Europe. Less than 18.000 € gross / year Permanent Full-time Human Resources Location/Czech Republic/Prague Language/English Italian TRAINEE RECRUITMENT CONSULTANT (FRENCH) Fri, 13 Jan 2017 23:00:03 CET 28179 http://www.europelanguagejobs.com/jobs/human-resources/trainee-recruitment-consultant--french--28179.html WiPjobs Prague Prague Czech Republic KEY RESPONSIBILITIES: - Sourcing of suitable candidates for open positions within the business - Building new market (either assigned to or chosen by you) - generation of new candidates, active and ongoing networking within your market, proactive and ongoing business development within your market, contract negotiation. - Interviewing of suitable candidates and presenting them with open and relevant job opportunities - Delivering good quality matching profiles to clients - Interview arranging, coaching of candidates throughout the process - Ongoing and transparent communication with clients regarding their needs internally - Delivering offers of employmentEXPERIENCE: - You do not need to have previous working experience in recruitment to apply for our role - We are award winning business for our internal training academy and we provide you with all necessary training and support in order to become successful Recruitment Consultant. - We are looking for good communicators, who are comfortable with phone based role. - You will be passionate, driven individual with "can do” attitude and commercial awareness - You will be motivated individual who wants to learn and is capable of taking constructive feedback on board - Languages - we are multicultural environment and cover multiple countries as a business. We are therefore very interested in a fluent level of a second language (French). However do not be discouraged if you are English speaker only as it is about your spirit and passion too! After successfully finishing our award winning training program, you will be eligible to choose to be based in one of our European offices (among which London and Prague); Benefits: - Relocation package - Sim card - Help for opening the bank account - Bonuses and commissions according to the performance To apply to this job please notice that if you are selected for the next steps of recruitment, you should be available to take part to an assessment day in one of the company's offices in Europe. Less than 18.000 € gross / year Permanent Full-time Human Resources Location/Czech Republic/Prague Language/English French Junior Recruitment Consultant Fri, 13 Jan 2017 23:00:03 CET 43639 http://www.europelanguagejobs.com/jobs/human-resources/junior-recruitment-consultant-43639.html WiPjobs Prague Czech Republic - Sourcing of suitable candidates for open positions within the business. - Building new market (either assigned to or chosen by you) - generation of new candidates, active and ongoing networking within your market, proactive and ongoing business development within your market, contract negotiation. - Interviewing of suitable candidates and presenting them with open and relevant job opportunities. - Delivering good quality matching profiles to clients. - Interview arranging, coaching of candidates throughout the process. - Ongoing and transparent communication with clients regarding their needs internally. - Delivering offers of employment.- Eligible to work in European Union (EU passport holder). - Languages - we are multicultural environment and cover multiple countries as a business. We are therefore very interested in any other second languages at fluent level (German, Dutch, French, Nordic languages, Czech, Italian). - You do not need to have previous working experience in recruitment to apply for our role. - We are award winning business for our internal training academy and we provide you with all necessary training and support in order to become successful Recruitment Consultant. - We are looking for good communicators, who are comfortable with phone based role. - You will be passionate, driven individual with \"can do\" attitude and commercial awareness. - You will be motivated individual who wants to learn and is capable of taking constructive feedback on boardAfter successfully finishing our award winning training program, you will be eligible to choose to be based in one of our European offices (among which London and Prague); - Help with all paperwork, arranging Health Insurance, Bank Account, phone sim card; - Support with accommodation; - 24hr bilingual Emergency Helpline, English speaking doctor; - Good basic salary + very competitive commission system related with your performance; - International environment and full training; To apply to this job please notice that if you are selected for the next steps of recruitment, you should be available to take part to an assessment day in one of the company\'s offices in Europe. Permanent Full-time Human Resources Location/Czech Republic/ Language/English French German Danish Dutch Finnish Norwegian Czech Swedish TRAINEE RECRUITMENT CONSULTANT UK native speaker Fri, 13 Jan 2017 23:00:03 CET 46504 http://www.europelanguagejobs.com/jobs/human-resources/trainee-recruitment-consultant-uk-native-speaker-46504.html WiPjobs Prague Prague Czech Republic An award winning, rapidly expanding specialist recruitment company covering multiple sectors with offices across Europe and proven capability further afield. We are specialized in 6 main areas of business - Pharmaceuticals, Medical Devices, Chemicals, Social Care, Technical & Engineering and Digital, and we work all over Europe. KEY RESPONSIBILITIES: - Sourcing of suitable candidates for open positions within the business - Building new market (either assigned to or chosen by you) - generation of new candidates, active and ongoing networking within your market, proactive and ongoing business development within your market, contract negotiation. - Interviewing of suitable candidates and presenting them with open and relevant job opportunities - Delivering good quality matching profiles to clients - Interview arranging, coaching of candidates throughout the process - Ongoing and transparent communication with clients regarding their needs internally - Delivering offers of employmentAfter successfully finishing our award winning training program, you will be eligible to choose to be based in one of our European offices (among which London and Prague); Benefits: - Relocation package - Sim card - Help for opening the bank account - Bonuses and commissions according to the performance To apply to this job please notice that if you are selected for the next steps of recruitment, you should be available to take part to an assessment day in one of the company's offices in Europe. Less than 18.000 € gross / year Permanent Full-time Human Resources Location/Czech Republic/Prague Language/English German Customer Representative (Weekends) Fri, 13 Jan 2017 23:00:03 CET 51355 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-representative-weekends-51355.html SELLBYTEL Group Barcelona Badajoz Spain Are you interested in Fashion? We are looking for a Fashion Advisor with high/native level of German and English or Spanish interested in working at weekends Main tasks -Take incoming customer calls (via telephone, email, voicemail or other automated alerts) and solve users' demands related to orders (complaints, refunds, recommendations, etc.) -Maintain service and product knowledge and expertise associated with applications specific to individual customers.Requirements -High/native level of German -Advanced level of English or Spanish -Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration -Good disposition to work in a customer service environment -Customer care skills - ability to listen to and understand the customers' need -Ability to take ownership of, and progress calls to resolution or to escalate call to resolution _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. We offer -Part-time contract. Schedule: Saturday and Sunday from 15.00 to 22.00 -Indefinite Contract -Salary: 6536.86€ gross/year + up to 568.38€ gross/year in bonus _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Badajoz Language/Spanish English German Sales Agents-Swedish, Norwegian, Danish, Finnish Fri, 13 Jan 2017 23:00:03 CET 53205 http://www.europelanguagejobs.com/jobs/Finance-Sales/sales-agents-swedish-norwegian-danish-finnish-53205.html Xenon Technology SL Barcelona Barcelona Spain Established in 2007, Xenon Technology is Barcelona based team of multilingual sales and marketing professionals. Today we represent leading global companies at Hi-Tech and financial services sector. Currently, our primary focus is outsourcing, introductory, referral and sales conversion optimization services for online trading. One of our main goals as a company is to build and maintain solid, long term relationships with our employees. As we believe this is a key factor to growth and mutually beneficial success. Join our team and build your career with us! In collaboration with leading international online trading group we are looking for experienced, competitive, self-motivated and target driven Sales Agents. The role of the candidates will be to contact potential international prospects that have expressed an interest in our services through one of our marketing campaigns; to generate new business, achieve sales objectives by demonstrating outstanding interpersonal, sales and customer service skills. · Native in one of the following languages with fluent English: Swedish, Norwegian, Danish, Finnish. · Competitive and results-driven, highly motivated, eager to learn, self-starter who possesses a strong work ethic. · Excellent verbal and written communication skills with a high degree of self-confidence, negotiation and closing skills, professional phone manner. · Able to perform as an individual and as a part of a team. · Ability to identify potential opportunities and transform them to new clientele through proactive approach. · Strong understanding of the financial markets and financial instruments. Ability to analyze and be up-to-date with markets trends and movements. · Computer skills and familiarity with online trading systems and CRM´s. · Candidates having experience in the financial sector are preferred.Extensive initial and ongoing training. Work contract and general benefits. Competitive basic salary + performance based progressive commissions, bonuses. 24.000 € - 30.000 € gross / year To negotiate Full-time Finance-Sales Location/Spain/Barcelona Language/Danish Finnish Norwegian Swedish Sales Account Manager- Norwegian, Danish Fri, 13 Jan 2017 23:00:03 CET 53208 http://www.europelanguagejobs.com/jobs/Account-Manager/sales-account-manager-norwegian-danish-53208.html Xenon Technology SL Barcelona Barcelona Spain Established in 2007, Xenon Technology is Barcelona based team of multilingual sales and marketing professionals. Today we represent leading global companies at Hi-Tech and financial services sector. Currently, our primary focus is outsourcing, introductory, referral and sales conversion optimization services for online trading. One of our main goals as a company is to build and maintain solid, long term relationships with our employees. As we believe this is a key factor to growth and mutually beneficial success. Join our team and build your career with us! In collaboration with leading international online trading group we are looking for experienced, sharp, dynamic, self-motivated and target driven Sales Account Managers. The role of the candidate for the position will be to manage, monitor, analyze and expand portfolios of existing accounts; to build and effectively maintain ongoing relationships with clients, generate effective closing and volume by demonstrating outstanding interpersonal, negotiation, sales, closing and follow-up skills. Requirements / Description: · Native Norwegian or Danish speaker with fluent level of English. · Results-driven, highly motivated, self-starter who possesses a strong work ethic. · Proven track record in sales performance, account management. Candidates having experience in the financial sector are preferred. · Strong understanding of the financial markets and instruments. Ability to analyze and be up-to-date with markets trends and movements. · Excellent verbal and written communication skills with a high degree of self-confidence, negotiation skills, professional phone manner. · Highly organized with efficient time management skills. · Ability to interact and coordinate with a sales team. · Solid computer skills and familiarity with online trading systems and CRM’s.Intensive initial and ongoing training. Work contract and general benefits. Competitive basic salary + performance based progressive commissions, bonuses. 30.000 € - 36.000 € gross / year To negotiate Full-time Account Manager Location/Spain/Barcelona Language/Danish Norwegian Sales Agents-English Fri, 13 Jan 2017 23:00:03 CET 53460 http://www.europelanguagejobs.com/jobs/Finance-Sales/sales-agents-english-53460.html Xenon Technology SL Barcelona Barcelona Spain Established in 2007, Xenon Technology is Barcelona based team of multilingual sales and marketing professionals. Today we represent leading global companies in the Hi-Tech and financial services sector. Currently, our primary focus is outsourcing, introductory, referral and sales conversion optimization services for online trading. One of our main goals as a company is to build and maintain solid, long term relationships with our employees. As we believe this is a key factor to growth and mutually beneficial success. Join our team and build your career with us! In collaboration with leading international online trading group we are looking for experienced, competitive, self-motivated and target driven Sales Agents. The role of the candidates will be to contact potential international prospects that have expressed an interest in our services through one of our marketing campaigns; to generate new business, achieve sales objectives by demonstrating outstanding interpersonal, sales and customer service skills.Requirements: · Native English speakers only. · Competitive and results-driven, highly motivated, eager to learn, self-starter who possesses a strong work ethic. · Excellent verbal and written communication skills with a high degree of self-confidence, negotiation and closing skills, professional phone manner. · Able to perform as an individual and as a part of a team. · Ability to identify potential opportunities and transform them to new clientele through proactive approach. · Strong understanding of the financial markets and financial instruments. Ability to analyze and be up-to-date with markets trends and movements. · Computer skills and familiarity with online trading systems and CRM´s. · Candidates having experience in the financial sector are preferred.Extensive initial and ongoing training. Work contract and general benefits. Competitive basic salary + performance based progressive commissions, bonuses. 24.000 € - 30.000 € gross / year To negotiate Full-time Finance-Sales Location/Spain/Barcelona Language/English Sales Agents-Danish Fri, 13 Jan 2017 23:00:03 CET 53472 http://www.europelanguagejobs.com/jobs/Finance-Sales/sales-agents-danish-53472.html Xenon Technology SL Barcelona Barcelona Spain Established in 2007, Xenon Technology is Barcelona based team of multilingual sales and marketing professionals. Today we represent leading global companies in the Hi-Tech and financial services sector. Currently, our primary focus is outsourcing, introductory, referral and sales conversion optimization services for online trading. One of our main goals as a company is to build and maintain solid, long term relationships with our employees. As we believe this is a key factor to growth and mutually beneficial success. Join our team and build your career with us! In collaboration with leading international online trading group we are looking for experienced, competitive, self-motivated and target driven Sales Agents. The role of the candidates will be to contact potential international prospects that have expressed an interest in our services through one of our marketing campaigns; to generate new business, achieve sales objectives by demonstrating outstanding interpersonal, sales and customer service skills.· Native Danish speaker with fluent English. · Competitive and results-driven, highly motivated, eager to learn, self-starter who possesses a strong work ethic. · Excellent verbal and written communication skills with a high degree of self-confidence, negotiation and closing skills, professional phone manner. · Able to perform as an individual and as a part of a team. · Ability to identify potential opportunities and transform them to new clientele through proactive approach. · Strong understanding of the financial markets and financial instruments. Ability to analyze and be up-to-date with markets trends and movements. · Computer skills and familiarity with online trading systems and CRM´s. · Candidates having experience in the financial sector are preferred.Extensive initial and ongoing training. Work contract and general benefits. Competitive basic salary + performance based progressive commissions, bonuses. 24.000 € - 30.000 € gross / year To negotiate Full-time Finance-Sales Location/Spain/Barcelona Language/English Danish Sales Agents-Swedish Fri, 13 Jan 2017 23:00:03 CET 53473 http://www.europelanguagejobs.com/jobs/Finance-Sales/sales-agents-swedish-53473.html Xenon Technology SL Barcelona Barcelona Spain Established in 2007, Xenon Technology is Barcelona based team of multilingual sales and marketing professionals. Today we represent leading global companies in the Hi-Tech and financial services sector. Currently, our primary focus is outsourcing, introductory, referral and sales conversion optimization services for online trading. One of our main goals as a company is to build and maintain solid, long term relationships with our employees. As we believe this is a key factor to growth and mutually beneficial success. Join our team and build your career with us! In collaboration with leading international online trading group we are looking for experienced, competitive, self-motivated and target driven Sales Agents. The role of the candidates will be to contact potential international prospects that have expressed an interest in our services through one of our marketing campaigns; to generate new business, achieve sales objectives by demonstrating outstanding interpersonal, sales and customer service skills.· Native Swedish speaker with fluent English. · Competitive and results-driven, highly motivated, eager to learn, self-starter who possesses a strong work ethic. · Excellent verbal and written communication skills with a high degree of self-confidence, negotiation and closing skills, professional phone manner. · Able to perform as an individual and as a part of a team. · Ability to identify potential opportunities and transform them to new clientele through proactive approach. · Strong understanding of the financial markets and financial instruments. Ability to analyze and be up-to-date with markets trends and movements. · Computer skills and familiarity with online trading systems and CRM´s. · Candidates having experience in the financial sector are preferred.Extensive initial and ongoing training. Work contract and general benefits. Competitive basic salary + performance based progressive commissions, bonuses. 24.000 € - 30.000 € gross / year To negotiate Full-time Finance-Sales Location/Spain/Barcelona Language/English Swedish Sales Agents-Norwegian Fri, 13 Jan 2017 23:00:03 CET 53474 http://www.europelanguagejobs.com/jobs/Finance-Sales/sales-agents-norwegian-53474.html Xenon Technology SL Barcelona Barcelona Spain Established in 2007, Xenon Technology is Barcelona based team of multilingual sales and marketing professionals. Today we represent leading global companies in the Hi-Tech and financial services sector. Currently, our primary focus is outsourcing, introductory, referral and sales conversion optimization services for online trading. One of our main goals as a company is to build and maintain solid, long term relationships with our employees. As we believe this is a key factor to growth and mutually beneficial success. Join our team and build your career with us! In collaboration with leading international online trading group we are looking for experienced, competitive, self-motivated and target driven Sales Agents. The role of the candidates will be to contact potential international prospects that have expressed an interest in our services through one of our marketing campaigns; to generate new business, achieve sales objectives by demonstrating outstanding interpersonal, sales and customer service skills.· Native Norwegian speaker with fluent English. · Competitive and results-driven, highly motivated, eager to learn, self-starter who possesses a strong work ethic. · Excellent verbal and written communication skills with a high degree of self-confidence, negotiation and closing skills, professional phone manner. · Able to perform as an individual and as a part of a team. · Ability to identify potential opportunities and transform them to new clientele through proactive approach. · Strong understanding of the financial markets and financial instruments. Ability to analyze and be up-to-date with markets trends and movements. · Computer skills and familiarity with online trading systems and CRM´s. · Candidates having experience in the financial sector are preferred.Extensive initial and ongoing training. Work contract and general benefits. Competitive basic salary + performance based progressive commissions, bonuses. 24.000 € - 30.000 € gross / year To negotiate Full-time Finance-Sales Location/Spain/Barcelona Language/English Norwegian Sales Agents-Finnish Fri, 13 Jan 2017 23:00:03 CET 53475 http://www.europelanguagejobs.com/jobs/Finance-Sales/sales-agents-finnish-53475.html Xenon Technology SL Barcelona Barcelona Spain Established in 2007, Xenon Technology is Barcelona based team of multilingual sales and marketing professionals. Today we represent leading global companies in the Hi-Tech and financial services sector. Currently, our primary focus is outsourcing, introductory, referral and sales conversion optimization services for online trading. One of our main goals as a company is to build and maintain solid, long term relationships with our employees. As we believe this is a key factor to growth and mutually beneficial success. Join our team and build your career with us! In collaboration with leading international online trading group we are looking for experienced, competitive, self-motivated and target driven Sales Agents. The role of the candidates will be to contact potential international prospects that have expressed an interest in our services through one of our marketing campaigns; to generate new business, achieve sales objectives by demonstrating outstanding interpersonal, sales and customer service skills.· Native Finnish speaker with fluent English. · Competitive and results-driven, highly motivated, eager to learn, self-starter who possesses a strong work ethic. · Excellent verbal and written communication skills with a high degree of self-confidence, negotiation and closing skills, professional phone manner. · Able to perform as an individual and as a part of a team. · Ability to identify potential opportunities and transform them to new clientele through proactive approach. · Strong understanding of the financial markets and financial instruments. Ability to analyze and be up-to-date with markets trends and movements. · Computer skills and familiarity with online trading systems and CRM´s. · Candidates having experience in the financial sector are preferred.Extensive initial and ongoing training. Work contract and general benefits. Competitive basic salary + performance based progressive commissions, bonuses. 24.000 € - 30.000 € gross / year To negotiate Full-time Finance-Sales Location/Spain/Barcelona Language/English Finnish Account Manager-Danish Fri, 13 Jan 2017 23:00:03 CET 53478 http://www.europelanguagejobs.com/jobs/Account-Manager/account-manager-danish-53478.html Xenon Technology SL Barcelona Barcelona Spain Established in 2007, Xenon Technology is Barcelona based team of multilingual sales and marketing professionals. Today we represent leading global companies at Hi-Tech and financial services sector. Currently, our primary focus is outsourcing, introductory, referral and sales conversion optimization services for online trading. One of our main goals as a company is to build and maintain solid, long term relationships with our employees. As we believe this is a key factor to growth and mutually beneficial success. Join our team and build your career with us! In collaboration with leading international online trading group we are looking for experienced, sharp, dynamic, self-motivated and target driven Sales Account Managers. The role of the candidate for the position will be to manage, monitor, analyze and expand portfolios of existing accounts; to build and effectively maintain ongoing relationships with clients, generate effective closing and volume by demonstrating outstanding interpersonal, negotiation, sales, closing and follow-up skills.· Native Danish speaker with fluent level of English. · Results-driven, highly motivated, self-starter who possesses a strong work ethic. · Proven track record in sales performance, account management. Candidates having experience in the financial sector are preferred. · Strong understanding of the financial markets and instruments. Ability to analyze and be up-to-date with markets trends and movements. · Excellent verbal and written communication skills with a high degree of self-confidence, negotiation skills, professional phone manner. · Highly organized with efficient time management skills. · Ability to interact and coordinate with a sales team. · Solid computer skills and familiarity with online trading systems and CRM’s.Intensive initial and ongoing training. Work contract and general benefits. Competitive basic salary + performance based progressive commissions, bonuses. 30.000 € - 36.000 € gross / year To negotiate Full-time Account Manager Location/Spain/Barcelona Language/English Danish Account Manager-Norwegian Fri, 13 Jan 2017 23:00:03 CET 53479 http://www.europelanguagejobs.com/jobs/Account-Manager/account-manager-norwegian-53479.html Xenon Technology SL Barcelona Barcelona Spain Established in 2007, Xenon Technology is Barcelona based team of multilingual sales and marketing professionals. Today we represent leading global companies at Hi-Tech and financial services sector. Currently, our primary focus is outsourcing, introductory, referral and sales conversion optimization services for online trading. One of our main goals as a company is to build and maintain solid, long term relationships with our employees. As we believe this is a key factor to growth and mutually beneficial success. Join our team and build your career with us! In collaboration with leading international online trading group we are looking for experienced, sharp, dynamic, self-motivated and target driven Sales Account Managers. The role of the candidate for the position will be to manage, monitor, analyze and expand portfolios of existing accounts; to build and effectively maintain ongoing relationships with clients, generate effective closing and volume by demonstrating outstanding interpersonal, negotiation, sales, closing and follow-up skills.· Native Norwegian speaker with fluent level of English. · Results-driven, highly motivated, self-starter who possesses a strong work ethic. · Proven track record in sales performance, account management. Candidates having experience in the financial sector are preferred. · Strong understanding of the financial markets and instruments. Ability to analyze and be up-to-date with markets trends and movements. · Excellent verbal and written communication skills with a high degree of self-confidence, negotiation skills, professional phone manner. · Highly organized with efficient time management skills. · Ability to interact and coordinate with a sales team. · Solid computer skills and familiarity with online trading systems and CRM’s.Intensive initial and ongoing training. Work contract and general benefits. Competitive basic salary + performance based progressive commissions, bonuses. 30.000 € - 36.000 € gross / year To negotiate Full-time Account Manager Location/Spain/Barcelona Language/English Norwegian German Advisor Travel & Tourism Industry - Lisbon, Portugal Fri, 13 Jan 2017 23:00:03 CET 54548 http://www.europelanguagejobs.com/jobs/agent/german-advisor-travel-tourism-industry-lisbon-portugal-54548.html Sitel Portugal (not set) Lisbon Portugal About us: SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 30 years and now with a team of 1200 associates. We believe Portugal is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth. Top 5 Reasons to Join Us: 1. Start an international career; 2. Being involved in projects for worldwide brands; 3. Be part of a successful and growing company; 4. Meet people from all over the world; 5. Develop your language skills in an international environment. Summary of Primary Job Responsibilities: We are currently recruiting German speakers to perform the role of Customer Service Advisor to one of the best social networking service, which connects people to unique tourism experiences. We are seeking people with passion for tourism, willing to help every customer to feel at home away from home. Based in our office in Lisbon you will be integrated in a team that provides support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with commitment to build with SITEL Portugal a successful career. Education: •High School diploma OR directly related work experience Experience Target: •German native speakers (alemão nativo, Muttersprache Deutsch) •Call Center experience; •Excellent Communication skills and Client oriented. •Knowledge/Skills/Abilities •Strong English knowledge both spoken and written (eliminatory); •Excellent listening and written/oral communication skills •Patience, empathy, and ability to manage stress; •A motivated and enthusiastic personality •Self-organized, planning and prioritization skills • Full-time 8h/day - 5 days/week from Monday to Sunday • Workplace: Parque das Nações, Lisbon, Portugal • Base salary (x14 months) + Meal Allowance + Monthly Performance Bonus + Private health insurance • Training fully paid by SITEL and included in the work contract • Career opportunities and good work environment • Private health insurance to all employees, after 6 months of work • We can help you finding accommodation in Lisbon Permanent Full-time Agent Location/Portugal/Lisbon Language/English German German Inbound Support for Humanitarian Retailer (m/f) Fri, 13 Jan 2017 23:00:03 CET 54553 http://www.europelanguagejobs.com/jobs/agent/german-inbound-support-for-humanitarian-retailer-mf-54553.html Sitel Portugal (not set) Lisbon Portugal SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 30 years and now with a team of 1200 associates. We believe Portugal is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way. SITEL Portugal is one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth. Top 5 Reasons to Join Us: 1. Start an international career; 2. Being involved in projects for worldwide brands; 3. Be part of a successful and growing company; 4. Meet people from all over the world; 5. Develop your language skills in an international environment. Our Client: Our client is a multinational in the footwear industry with strong connections to humanitarian organizations in order to achieve the company goal to match every pair of shoes sold with a new pair given to a child in need in different parts of the world. Summary of Primary Job Responsibilities: Based in Lisbon, we are now recruiting Customer Service Representatives to perform inbound support by phone and email to the Dutch market. In a contact center environment, the CSR will deal with service requests and, provide additional information (e.g. offers and product features), proactive education on product. Education: • High School diploma (minimum) Experience Target: • Call Center, Customer Care or troubleshooting experience • Written communication support experience Knowledge/Skills/Abilities: • Deutsch (german) Native Speaker (Eliminatory); • Strong English skills both spoken and written; • Excellent Communication skills; • Highly empathetic and friendly; • People with Philanthropic background – preferred. • Full-time 8h shifts from 08am/05pm from Monday to Friday; • Workplace: Saldanha, Lisbon, Portugal; • Base salary (x14 months) + Language Complement + Meal Allowance + Monthly Performance Bonus + Private health insurance; • Training fully paid by Sitel and included in the work contract; • Career opportunities and good work environment; • Sitel provides private health insurance to all employees, after 6 months of work; • We can help you finding accommodation in Lisbon; To apply send your CV in English with ref.: TO/DE/ELJ Permanent Full-time Agent Location/Portugal/Lisbon Language/English German SWEDISH SPEAKING ONLINE CONTENT MODERATOR Fri, 13 Jan 2017 23:00:03 CET 55684 http://www.europelanguagejobs.com/jobs/customer-service/swedish-speaking-online-content-moderator-55684.html Spoton Connections (not set) Malta SWEDISH SPEAKING ONLINE CONTENT MODERATOR Our client is looking to employ a Swedish + Finnish or Norwegian Speaking Online Content Moderator to strengthen further its growing operations within Malta office. Overview of the Role: · Moderation of User Generated Content · Customer Support via e-mail · Work accurately with eye for details while keeping efficiency · Maintain good knowledge of publication rules and awareness of the respective market · Collaborate with other team members · Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system Skills, Knowledge & Expertise: · Fluent Swedish + Norwegian or Finnish · Flexible and reliable · Very well organized and ready to work in a dynamic environment · Ideally have previous experience in customer care or online business. · Good computer skills · Willing to work shift Permanent Full-time Customer Service Location/Malta/ Language/English Swedish Danish Customer Service Rep - Lisbon Portugal Fri, 13 Jan 2017 23:00:03 CET 55693 http://www.europelanguagejobs.com/jobs/customer-service/danish-customer-service-rep-lisbon-portugal-55693.html Careertrotter (not set) Lisbon Portugal Job Summary Here is a Danish speaking Customer Service job for a fresh and vibrant Danish speaker who also has a good level of English in Lisbon, Portugal. If you have some previous B2B customer service experience we want to talk to you. Fancy working in a warmer climate? Now you can - Keep reading for more on this exciting new job in Portugal. What will you do in this job? For this Danish customer service Job you will be responsible for offering top notch customer and client support via both phone and email. In order to do this you will need to keep yourself up to date with the companies latest offerings so that you can counsel and inform all customers of their services to really strive for an excellent customer service experience. When you can you should look for opportunities to cross and up sell offerings in order to help revenue ad hit team targets. Last but not least you will need to document all interactions with customers into the company CRM system so as to help in future situations and keep up to date on specific customers. Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinationals in a new office in Lisbon, Portugal and in many other countries in the European Union. Currently they are looking for a fluent English and near native Danish speakers to work in their B2B Customer Service Department in Lisbon, Portugal. Who are we looking for? First of all we are looking for fluent Danish speakers who would also have a good level of English too. We are looking for someone who has previous experience in the B2B customer service/call centre environment. You are a fast worker and call always deliver a high quality professional customer service, whilst also being a good problem solver. Our client is looking for someone who is reliable and when needed can be a bit flexible too, having an interest in IT would be great but it is not compulsory. If you have checked all of these then get in touch today to apply. Where would you be working? Live & work in the hilly capital of Portugal. Lisbon could be your new home, you could enjoy a number of Atlantic beaches just on the outskirts of Lisbon or perhaps a stroll down many streets full of wonderfully pastel colored buildings. Looking for multilingual jobs and want to work abroad? Make it Lisbon Interview & Salary The interview process for this Danish customer service representative job you would sit a number of language and customer service tests, just to test your level in Danish and Customer Service level and lastly you would sit a face-to-face interview. If you are living outside of Portugal, there is a good relocation package of offer, and an amazing salary that we would love to talk to more about when you apply and get in touch with us.  Click Apply today for a great opportunity to live & work in Portugal Now 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English Danish Hebrew B2B Customer Service Job - Munster Fri, 13 Jan 2017 23:00:03 CET 55694 http://www.europelanguagejobs.com/jobs/customer-service/hebrew-b2b-customer-service-job-munster-55694.html Careertrotter Munster North Rhine-Westphalia Germany Job Summary Are you looking for a Hebrew job abroad? How does working in Germany sound to you? We are looking for near native Hebrew Speakers who also have a good level of English to join the customer service team in Münster, Germany. If you have at least 6 months previous experience in a customer service or call centre job then you would be a great fit for our client and you could earn €1508 gross per month. What will you do in this job? As a customer service representative you will be tasked with supplying support to our client’s business customers through the phone, email and chat. Whilst communicating with customers you will acquire a document any and all customer information and their transaction data. As well as that it is important that you keep yourself up to date on all of our client’s products and services as you will provide customer care for them to business customers.  Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for a fluent English and a near native Hebrew speaker to work in their B2B Customer Service Department in Münster, Germany. Who are we looking for? We are looking for someone who speaks near native Hebrew and has a good level of English, and you have good written and oral communication skills in both languages. You are customer focussed and strive for a good customer experience, where you help in resolving any issues and answering any queries. You have good PC skills, know your way around MS Office and have good typing skills. Having some technical knowhow would help your application stand out but it is not required. Our client is always looking for enthusiastic college graduate who have at least 6 months experience in the field of customer service/call centre. They love to have outgoing employees, which help make the office a happier place to be. Where would you be working? This Hebrew Customer Service job is based in Münster, Germany, a city in North Rhine-Westphalia. Münster is the cultural center of the region with around 300,000 inhabitants. It has a lot of young people with ca. 49,000 students and is known as the bicycle capital of Germany, so there always somewhere to go and you can go by biking it.  Interview & Salary A great advantage here for this Hebrew job in B2B Customer Service is that the interview takes place over the phone with a recruiter, which is then followed up by an in-depth chat with a team leader and lastly an official language check. Your monthly salary will be € 1508 (gross per month) and with this contract there is a great relocation package for those outside of Germany, where you will receive 4 weeks accommodation and up to €800. Hurry and send you CV to us in English, you could be the next Hebrew Customer Service Representative here in Münster Germany. If you are interested in this job, don’t forget to register and upload your CV in English. If you would like further information feel free to pop us a call 24.000 € - 30.000 € gross / year Permanent Full-time Customer Service Location/Germany/North Rhine-Westphalia Language/English Hebrew Dutch Customer Service Agent Münster for International Giant Fri, 13 Jan 2017 23:00:03 CET 55697 http://www.europelanguagejobs.com/jobs/agent/dutch-customer-service-agent-muenster-for-international-giant-55697.html Careertrotter Munster North Rhine-Westphalia Germany Job Summary Are you looking for a Dutch job abroad? How does working in Germany sound to you? We are looking for near native Dutch Speakers who also have a good level of English to join the customer service team in Münster, Germany. If you have at least 6 months previous experience in a customer service or call centre job then you would be a great fit for our client and you could earn €1508 gross per month. What will you do in this job? As a customer service representative you will be tasked with supplying support to our client’s business customers through the phone, email and chat. Whilst communicating with customers you will acquire a document any and all customer information and their transaction data. As well as that it is important that you keep yourself up to date on all of our client’s products and services as you will provide customer care for them to business customers.  Who will you be working for? Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for a fluent English and a near native Dutch speaker to work in their B2B Customer Service Department in Münster, Germany. Who are we looking for? We are looking for someone who speaks near native Dutch and has a good level of English, and you have good written and oral commination skills in both languages. You are customer focussed and strive for a good customer experience, where you help in resolving any issues and answering any queries. You have good PC skills, know your way around MS Office and have good typing skills. Having some technical knowhow would help your application stand out but it is not required. Our client is always looking for enthusiastic college graduate who have at least 6 months experience in the field of customer service/call centre. They love to have outgoing employees, which help make the office a happier place to be. Where would you be working? This Dutch Customer Service job is based in Münster, Germany, a city in North Rhine-Westphalia. Münster is the cultural center of the region with around 300,000 inhabitants. It has a lot of young people with ca. 49,000 students and is known as the bicycle capital of Germany, so there always somewhere to go and you can go by biking it.  Interview & Salary A great advantage here for this Dutch job in B2B Customer Service is that the interview takes place over the phone with a recruiter, which is then followed up by an in-depth chat with a team leader and lastly an official language check. Your monthly salary will be € 1508 (gross per month) and with this contract there is a great relocation package for those outside of Germany, where you could receive up to €800. Hurry and send you CV to us in English, you could be the next Dutch Customer Service Representative here in Münster Germany. If you are interested in this job, don’t forget to register and upload your CV in English. If you would like further information feel free to pop us a call 24.000 € - 30.000 € gross / year Permanent Full-time Agent Location/Germany/North Rhine-Westphalia Language/English Dutch Affiliate Managers English + Nordic Speaking Fri, 13 Jan 2017 23:00:03 CET 55698 http://www.europelanguagejobs.com/jobs/account-manager/affiliate-managers-english-nordic-speaking-55698.html Spoton Connections (not set) Malta AFFILIATE ACCOUNT MANAGER Do you want to be part of one of the most profitable, fast growing and agile online dating and e-commerce companies in the World? Our mission is to create, launch and operate online and mobile Brands & Products that are Different, State-of-the-art, Beautiful, Fun, Simple and Safe, and thereby connect and entertain likeminded people locally and across the globe. The way we work is simple – we believe that Perfection & Quality will make our Brands and Products better than all our competitors’. Our new Affiliate Account Manager will be responsible for keeping and improving our affiliate partners for our global Brands. We are aiming for the stars and want the best in the industry. Responsibilities: Aggressive lead generation Liaising with affiliates Integrating new affiliates and networks Taking care of existing affiliates, providing help in invoicing and resolving technical issues Working with designers on developing and optimizing new and existing creatives/landing pages Increasing traffic and participating in strategic decision preparation Tracking KPIs constantly Requirements: At least 3 years of affiliate management experience Outstanding English knowledge is a must Native Swedish/Norwegian/Finnish/Danish/Dutch/French/Spanish is a big advantage Experience using hunting skills to surpass required quotas and achieve high levels of total compensation An aggressive results-oriented sales person with the evidence of a successful track record exceeding sales quotas Natural charismatic networking talent ("work the room") Strong analytical skills and attention to detail Demonstrated track record of developing and managing long-term client relationships Energy, passion and the polish of a sales professional Computer skills including CRM, Outlook, Word, Excel, PowerPoint and Adobe Acrobat What's in it for you: Competitive salary Possibility to work with a company that rely on Affiliate as the foundation of the business – your work will be scrutinized and rewarded Possible partner program enrolling (profit share program and/or options) for our talents that prove success and value for our group/brands An international company with possibilities to travel and work abroad The fast pace and agility of a start-up, but with the security of a profitable long-term business backing it Permanent Full-time Account Manager Location/Malta/ Language/Norwegian Swedish Affiliate Managers English + Dutch or Spanish Speaking Fri, 13 Jan 2017 23:00:03 CET 55700 http://www.europelanguagejobs.com/jobs/account-manager/affiliate-managers-english-dutch-or-spanish-speaking-55700.html Spoton Connections (not set) Malta AFFILIATE ACCOUNT MANAGER Do you want to be part of one of the most profitable, fast growing and agile online dating and e-commerce companies in the World? Our mission is to create, launch and operate online and mobile Brands & Products that are Different, State-of-the-art, Beautiful, Fun, Simple and Safe, and thereby connect and entertain likeminded people locally and across the globe. The way we work is simple – we believe that Perfection & Quality will make our Brands and Products better than all our competitors’. Our new Affiliate Account Manager will be responsible for keeping and improving our affiliate partners for our global Brands. We are aiming for the stars and want the best in the industry. Responsibilities: Aggressive lead generation Liaising with affiliates Integrating new affiliates and networks Taking care of existing affiliates, providing help in invoicing and resolving technical issues Working with designers on developing and optimizing new and existing creatives/landing pages Increasing traffic and participating in strategic decision preparation Tracking KPIs constantly Requirements: At least 3 years of affiliate management experience Outstanding English knowledge is a must Native Swedish/Norwegian/Finnish/Danish/Dutch/French/Spanish is a big advantage Experience using hunting skills to surpass required quotas and achieve high levels of total compensation An aggressive results-oriented sales person with the evidence of a successful track record exceeding sales quotas Natural charismatic networking talent ("work the room") Strong analytical skills and attention to detail Demonstrated track record of developing and managing long-term client relationships Energy, passion and the polish of a sales professional Computer skills including CRM, Outlook, Word, Excel, PowerPoint and Adobe Acrobat What's in it for you: Competitive salary Possibility to work with a company that rely on Affiliate as the foundation of the business – your work will be scrutinized and rewarded Possible partner program enrolling (profit share program and/or options) for our talents that prove success and value for our group/brands An international company with possibilities to travel and work abroad The fast pace and agility of a start-up, but with the security of a profitable long-term business backing it Permanent Full-time Account Manager Location/Malta/ Language/Spanish Dutch German IT Support - First Level Support Dublin Fri, 13 Jan 2017 23:00:03 CET 55702 http://www.europelanguagejobs.com/jobs/Technical-Support/german-it-support-first-level-support-dublin-55702.html Careertrotter (not set) Dublin Ireland What are we looking for? Are you an IT whiz kid? Do people turn to you for help with Their IT equipment? If so then why not get paid for it? If you speak German and are interested in new technology and fancy living in Dublin, Ireland keep reading.  What will you do in this job? Within this Geman IT Support role it will be your job to answer all incoming calling and emails, you will be required to deal with all queries and problems in a professional and efficient manner. You will be providing first level support aiding clients and customers and transfer ring When problems relevant to second level support agents. You will be asked to keep an eye on the support database and update it where Necessary in order to help future clients. Lastly it is important to our client did you deliver a high standard of IT support. Who will you be working for? How does working for an Irish owned company Whose sole goal is to deliver an amazing experience for Both Their Clients and Their Employees sound? A Company That supports innovation and creativity amongst employees Their on equal opportunities employer who support around 15 different languages ??and have up to 30 different nationalities working for them. Our client is currently looking to expand and this is why we are looking for a German speaker to join Their IT Support Centre as a first level support agent as soon as Possible.  Who are we looking for? For this first level support job we are looking for someone with a near native level of German who therefore has a good knowledge of English. You have a good understanding of internet based electronics and have excellent problem solving skills. You love learning new things Especially When It Comes to technology, you have excellent communication skills in Both German and English. Lastly, did you are available for the odd weekend and evening shift. The ideal candidate for this job IT Support would have at least 6 months experience in IT support.  Where would you be working?  This German job as a first level support agent in IT support is based in the beautiful capital city of Ireland: Dublin. Being the most populated area in Ireland Means That You Always Have Something to do, from visiting the zoo, lounging in Phoenix Park or St Stephen's Green, go shopping in the many stores in the city center, or simply relax in Dublin's many restaurants and / or cafés. With a rich history, Dublin has many tourist attractions: such as the Molly Malone statue, the Papal Cross and the Guinness Storehouse. Interview & Salary  The Interview Process Involves a quick phone screening that will be Followed by 2 tests, Which are a German and English language and then a technical test. If you are successful in the previous steps there will then be in-depth interview Skype. Your salary if you get this German IT Support job will look something along the lines of € 23,000 (gross a year) after in the beginning and will increase to € 26,000 12 months. Of course For Those of you who are currently living abroad the company is offering a relocation package of up to € 330 Not too shabby eh? If you have any questions about this German job in IT support please do not hesitate to contact us 24.000 € - 30.000 € gross / year Permanent Full-time Technical Support Location/Ireland/Dublin Language/English German JAPANESE CUSTOMER RELATIONS OFFICER Fri, 13 Jan 2017 23:00:03 CET 55709 http://www.europelanguagejobs.com/jobs/team-leader-manager/japanese-customer-relations-officer-55709.html Spoton Connections (not set) Malta JAPANESE CUSTOMER RELATIONS OFFICER Overview of Role The Customer Relations Officer provides an interface between the Company and our Customers, providing support and assistance via email and other communication channels, whilst at the same time detecting suspicious / fraudulent activity within the system, using the tools provided. Responsibilities Responding to all Client/Merchant/Bank or Police incoming emails from the CRM ticketing system in a professional, polite, informative, thorough and timely way, providing a high level of personalised customer service Maintaining a consistent and positive customer service image when interacting with customers Effectively handling the following tasks while on shift: Bank pay in/pay out approval, verification of KYC documents, approving/rejecting dormant accounts, processing of compliance and fraud monitoring reports, checking of system notifications and approving/rejecting change of user details Identifying fraudulent activity and reporting any suspicious activity to the Customer Relations Manager/Compliance Team Proactively keeping up to date with company activities, products and services to ensure queries are handled in a professional manner Ensuring a high quality/standard of work and service throughout Escalating any issues to department manager as and when appropriate Identifying internal and external system errors and reporting accordingly Pro-actively suggesting ideas to improve usability Creating interest in company services by informing customers of other products / services available Working in a supportive way with other departments Participating in team events to promote good team relations Any other duties as may be reasonably required Requirements: Excellent verbal and written communication skills in English Knowledge of Japanese written communication will be an advantage Proficient use of Microsoft Office applications Must be tactful and professional when dealing with customers Ability to apply knowledge and experience to make appropriate and timely decisions under pressure Must enjoy customer contact and query resolution Attentive to detail and focus on high quality communications Well organised, and methodical, with the ability to prioritise and multi task Able to work independently and as part of a team Able to work shifts as required Permanent Full-time Team Leader / Manager Location/Malta/ Language/English Japanese Internship - Junior IT specialist (Italiano) Fri, 13 Jan 2017 23:00:03 CET 55716 http://www.europelanguagejobs.com/jobs/IT_Sales-Maintenance-Renewals/internship-junior-it-specialist-italiano-55716.html IES Consulting Madrid Madrid Spain Internship tasks: The intern will work in one or more projects at a time, collaborating in a several amount of different tasks, depending on the focus of every project. The company offers thus a continuous training in several IT areas, such as: databases, programming, security… The student must be flexible and must be willing to get a 360º experience in B2B IT consultancy. Some of the tasks the intern can accomplish are the following: Supporting in programming tasks in different languages ??(Java, PHP, RoR, Python, C #, ASP.net…); Doing tests, documenting them (using TestLink tool), opening JIRA dossiers in case of errors and tracking them; Writing user manuals; Implementing simple configurations; Managing databases.Requirements for the applicant: Studies IT, IT engineering or other technical specialities Required languages English – C1 Desired experience Not required IT skills Deep knowledge of one or more areas of IT and engineering (programming, web, IT security, networks…) Other requirements It’s essential for the candidate to be available to stay in the company after the traineeship, a job contract will be offered if the traineeship goes wellLocation Madrid Benefits 850 euros/month approximately Working hours From Monday to Friday 8 hours/day To negotiate Internship / Apprenticeship Full-time IT Sales/Maintenance&Renewals Location/Spain/Madrid Language/Spanish German Sales Representative For Belfast Fri, 13 Jan 2017 23:00:03 CET 55721 http://www.europelanguagejobs.com/jobs/Business-Development/german-sales-representative-for-belfast-55721.html Careertrotter Belfast Northern Ireland United Kingdom Job Summary If you have a mind for sales and find that it’s easy to sell or convince others then maybe Sales is your calling – Check out this German speaking Sales job in Belfast, where you will be working on cold calling clients but won’t have to close deals. Here you can earn up £30,000 gross per year. What will you do in this job? As a German Sales Representative it will be your job to promote a range of leading IT solutions. You will be tasked with generating leads through cold calling - and you should note that you won’t be closing  deals but before you pass on the customer to the field sales agent you should make sure that you 100% understand the customers’ needs. You will be working with B2B clients and aim to maintain a high call volume each day.   Who will you be working for? The client looking for lovely German speakers like yourself is a global provider of strategic marketing services for the IT industry. They have offices in Belfast where they support the sales department with sales activities. Who are we looking for? For this German speaking Sales Representative job we are looking for a near native German speaker who has a good level of English, that has a mind for sales. You enjoy picking up the phone and are comfortable with making sales pitches from scratch and you have no problem maintaining a high call activity each day.  Lastly we are looking for a German speaker who either already lives in Belfast of is willing to move there on short notice as our client is looking for you today rather than tomorrow. Where would you be working? Belfast in Northern Ireland is where we are looking to place a German speaker for this Sales Representative job. Belfast is a thriving city, bussing with life, known for its amazing get-aways and high-street shops. The locals are friendly, there is many great events, low prices and more. Apply for this Sales job and find out. Interview & Salary The interview process for this German Sales job will involve a quick pre-screening followed by an online assessment and a German language test. If successful you will have a video conference call with 2 line managers and all going well you should receive an offer for the job. You can expect a salary of £19,000. However, as this is a sales job you will also be eligible for commission and you could take home £30,000 gross per year.  If you feel like you could do well in a job like this - then get in touch with us 18.000 € - 24.000 € gross / year Permanent Full-time Business Development Location/United Kingdom/Northern Ireland Language/English German Language Assistants - Spanish Schools. Start Immediately! Fri, 13 Jan 2017 23:00:03 CET 55783 http://www.europelanguagejobs.com/jobs/Other/language-assistants-spanish-schools-start-immediately-55783.html Meddeas All over Spain Spain Are you looking for professional experience in Spain? Start immediately after Christmas! The application period is open now for students and recent graduates. No matter what your background and level of Spanish are, there is a Meddeas programme for you. Receive a monthly income, free TEFL-related training and the opportunity to explore a country. Do you want to live a once in a lifetime opportunity? Becoming a Language Assistant in a Spanish school with Meddeas is a unique experience that will stay with you forever. During one academic year, you will enrol a structured programme and cooperate with 20 teaching hours a week in one of the 200 educational centres we work with. Gain international experience and add transferable skills to your CV. Don’t miss the opportunity to discover a new culture and language, paying no fees and with a guaranteed monthly income, which is more than enough to live in Spain as a student. Starting dates available: - After Christmas until May/June 2017 (only EU citizens) - September 2017 until June 2018 So what does Meddeas offer you? According to your background and interests, there is a Meddeas’ programme for you that will include a University certified course. Advanced Programme • Qualifications: degree in English OR any degree + TEFL course OR degree in Education • Conversation practice with up to 28 pupils • Monthly grant is 912 Euros per month OR 462 Euros per month + full board accommodation with a host family Graduate Programme • Qualifications: any degree • Conversation practice with up to 14 pupils • Monthly grant is 862 Euros per month OR 412 Euros per month + full board accommodation with a host family Speakers Programme • Minimum qualifications: any degree OR university students OR gap years. • Conversation practice with small groups OR assisting the main teacher • Monthly grant is 312 Euros per month + full board accommodation with a host family Desirable candidate profile: • Native-level English speaker. • Competence in the Spanish language is not required. • Recent graduates (last four years) OR university students OR gap years. Any degree! • No previous teaching experience needed. • Someone who enjoys working with children and / or young people. • Energetic and imaginative. • With no criminal records. Selected candidates will: • Join a Spanish school to cooperate as Language Assistants with 20 teaching hours per week, with the same holidays as the school. • Paid school holidays (except for summer period) • Receive a FREE 20 ECTS credits Expert in Bilingual Education certified course, given by a Spanish university, or a 6 ECTS TEFL or AMET certified course –depending on the programme. • Teach children aged two to eighteen, learners' English levels range from beginner to advance. • Have health insurance covered by the program (EU citizens). • Receive a monthly allowance, more than enough for living in Spain as a student. • Have support from the school’s designated Tutor and from Meddeas, helping the language assistant in his/her task. Less than 18.000 € gross / year Project/Service based Full-time Other Location/Spain/ Language/English French Language Assistants - Spanish Schools Fri, 13 Jan 2017 23:00:03 CET 55784 http://www.europelanguagejobs.com/jobs/Other/french-language-assistants-spanish-schools-55784.html Meddeas (not set) Spain Looking for a work experience in Spain? Come to teach French! Application period open now for recent graduates! No matter what your background and level of Spanish are, there is a Meddeas programme for you. Receive a monthly income, free teaching-related training and the opportunity to explore a country. Do you want to live a once in a lifetime opportunity? Becoming a French Language Assistant in a Spanish school with Meddeas is a unique experience that will stay with you forever. During one academic year, you will enrol a structured programme and cooperate with 20 teaching hours a week in one of the 200 educational centres we work with. Gain international experience and add transferable skills to your CV. Don’t miss the opportunity to discover a new culture and language, paying no fees and with a guaranteed monthly income, which is more than enough to live in Spain as a student. Starting dates available: - September 2017 until June 2018 So what does Meddeas offer you? According to your background and interests, there is a Meddeas’ programme for you that will include a University certified course. Advanced Programme • Qualifications: degree in French OR any degree + FLE course OR degree in Education • Conversation practice with up to 28 pupils • Monthly grant is 912 Euros per month OR 462 Euros per month + full board accommodation with a host family Graduate Programme • Qualifications: any degree • Conversation practice with up to 14 pupils • Monthly grant is 862 Euros per month OR 412 Euros per month + full board accommodation with a host family Speakers Programme • Minimum qualifications: any degree OR university students OR gap years. • Conversation practice with small groups OR assisting the main teacher • Monthly grant is 312 Euros per month + full board accommodation with a host family Desirable candidate profile: • Native-level French speaker. • Medium- level English speaker (B2-C1). • Competence in the Spanish language is not required. • Recent graduates (last four years) OR university students OR gap years. Any degree! • No previous teaching experience needed. • Someone who enjoys working with children and / or young people. • Energetic and imaginative. • With no criminal records. Selected candidates will: • Join a Spanish school to cooperate as French Language Assistants with 20 teaching hours per week, with the same holidays as the school. • Paid school holidays (except for summer period) • Receive a FREE 20 ECTS credits Expert in Bilingual Education certified course, given by a Spanish university, or a 6 ECTS TEFL or AMET certified course –depending on the programme. • Teach children aged two to eighteen, learners French levels range from beginner to advance. • Have health insurance covered by the program (EU citizens). • Receive a monthly allowance, more than enough for living in Spain as a student. • Have support from the school’s designated Tutor and from Meddeas, helping the language assistant in his/her task. Less than 18.000 € gross / year Project/Service based Full-time Other Location/Spain/ Language/English French German Language Assistant Spain- Immediate Start Fri, 13 Jan 2017 23:00:03 CET 55788 http://www.europelanguagejobs.com/jobs/Other/german-language-assistant-spain-immediate-start-55788.html Meddeas Marbella Malaga Spain Looking for a work experience in Spain? Come to teach German! Application period open now for recent graduates! No matter what your background and level of Spanish are, there is a Meddeas programme for you. Receive a monthly income (862€ per month), certified teaching related training, valuable experience in a school, and the opportunity to explore a country. Do you want to live a once in a lifetime opportunity? Becoming a German Language Assistant in a Spanish school with Meddeas is a unique experience that will stay with you forever. During one academic year, you will enrol a structured programme and cooperate with 20 teaching hours a week in one of the 200 educational centres we work with. Gain international experience and add transferable skills to your CV. Don’t miss the opportunity to discover a new culture and language, paying no fees and with a guaranteed monthly income, which is more than enough to live in Spain as a student. Starting dates available: - January 2017 until June 2017 So what does Meddeas offer you? - Join a Spanish school to cooperate as a German language assistant with 20 teaching hours per week, starting in January 12th 2017 - until May 31st 2017, with the same holidays as the school. - Receive a free 6 ECTS foreign languages-teaching related certified course, given by a Spanish university (provided by the programme). - Receive a monthly grant: 862 €/month. - Have support from the school´s designated Tutor and from Meddeas, helping the language assistant in his/her task. - School is located in Marbella (Málaga). - Teach Primary and Secondary school students (aged 6 – 18). - Full cover to the National Health insurance. To be eligible, you must: Be a native-level German speaker. Qualifications: any degree (obtained after 2012). Spanish language is not required/needed. Have advanced English skills (C1). Enjoy working with children and/or young people. Be energetic and imaginative. Have no prior criminal convictions. Less than 18.000 € gross / year Project/Service based Full-time Other Location/Spain/Malaga Language/German German Language Assistant Spain- Immediate Start Madrid Fri, 13 Jan 2017 23:00:03 CET 55791 http://www.europelanguagejobs.com/jobs/Other/german-language-assistant-spain-immediate-start-madrid-55791.html Meddeas Alcalá de Henares Madrid Spain Looking for a work experience in Spain? Come to teach German! Application period open now for recent graduates! No matter what your background and level of Spanish are, there is a Meddeas programme for you. Receive a monthly income (1,003€ per month), certified teaching related training, valuable experience in a school, and the opportunity to explore a country. Do you want to live a once in a lifetime opportunity? Becoming a German Language Assistant in a Spanish school with Meddeas is a unique experience that will stay with you forever. During one academic year, you will enrol a structured programme and cooperate with 20 teaching hours a week in one of the 200 educational centres we work with. Gain international experience and add transferable skills to your CV. Don’t miss the opportunity to discover a new culture and language, paying no fees and with a guaranteed monthly income, which is more than enough to live in Spain as a student. Starting dates available: - January 2017 until June 2017 Selected candidate will: - Join a Spanish school to cooperate as a German language assistant with 22 teaching hours per week, starting in January 12th 2017 - until June 13th 2017, with the same holidays as the school. - Receive a free 6 ECTS foreign languages-teaching related certified course, given by a Spanish university (provided by the programme). - Receive a monthly grant: 1,003€/month. - Have support from the school´s designated Tutor and from Meddeas, helping the language assistant in his/her task. - School is located in Madrid outskirts (near Alcalá de Henares). - Teach Primary and Secondary school students (aged 6 – 15). - Full cover to the National Health insurance. To be eligible, you must: Be a native-level German speaker. Qualifications: any degree (obtained after 2012). Spanish language is not required/needed. Have advanced English skills (B2/C1). Enjoy working with children and/or young people. Be energetic and imaginative. Have no prior criminal convictions. Less than 18.000 € gross / year Project/Service based Full-time Other Location/Spain/Madrid Language/English German German Language Assistant Spain- Immediate Start Girona Fri, 13 Jan 2017 23:00:03 CET 55793 http://www.europelanguagejobs.com/jobs/Other/german-language-assistant-spain-immediate-start-girona-55793.html Meddeas Girona Girona Spain Looking for a work experience in Spain? Come to teach German! Application period open now for recent graduates! No matter what your background and level of Spanish are, there is a Meddeas programme for you. Receive a monthly income (862€ per month), certified teaching related training, valuable experience in a school, and the opportunity to explore a country. Do you want to live a once in a lifetime opportunity? Becoming a German Language Assistant in a Spanish school with Meddeas is a unique experience that will stay with you forever. During one academic year, you will enrol a structured programme and cooperate with 20 teaching hours a week in one of the 200 educational centres we work with. Gain international experience and add transferable skills to your CV. Don’t miss the opportunity to discover a new culture and language, paying no fees and with a guaranteed monthly income, which is more than enough to live in Spain as a student. Starting dates available: - January 2017 until June 2017 Selected candidate will: - Join a Spanish school to cooperate as a German language assistant with 20 teaching hours per week, starting in January 12th 2017 - until June 13th 2017, with the same holidays as the school. - Receive a free 6 ECTS foreign languages-teaching related certified course, given by a Spanish university (provided by the programme). - Receive a monthly grant: 862€/month. - Have support from the school´s designated Tutor and from Meddeas, helping the language assistant in his/her task. - School is located in Gerona (Cataluña). - Teach Primary and Secondary school students (aged 10 – 18). - Full cover to the National Health insurance. To be eligible, you must: Be a native-level German speaker. Qualifications: any degree (obtained after 2012). Spanish language is not required/needed. Have advanced English skills (C1). Enjoy working with children and/or young people. Be energetic and imaginative. Have no prior criminal convictions. Less than 18.000 € gross / year Project/Service based Full-time Other Location/Spain/Girona Language/English German German Language Assistants - Spanish Schools Fri, 13 Jan 2017 23:00:03 CET 55795 http://www.europelanguagejobs.com/jobs/Other/german-language-assistants-spanish-schools-55795.html Meddeas Different cities in Spain Spain Looking for a work experience in Spain? Come to teach German! Application period open now for recent graduates! No matter what your background and level of Spanish are, there is a Meddeas programme for you. Receive a monthly income, free teaching-related training and the opportunity to explore a country. Do you want to live a once in a lifetime opportunity? Becoming a German Language Assistant in a Spanish school with Meddeas is a unique experience that will stay with you forever. During one academic year, you will enrol a structured programme and cooperate with 20 teaching hours a week in one of the 200 educational centres we work with. Gain international experience and add transferable skills to your CV. Don’t miss the opportunity to discover a new culture and language, paying no fees and with a guaranteed monthly income, which is more than enough to live in Spain as a student. Starting date available: - September 2017 until June 2018 So what does Meddeas offer you? According to your background and interests, there is a Meddeas’ programme for you that will include a University certified course. Advanced Programme • Qualifications: degree in German OR any degree + DaF course OR degree in Education • Conversation practice with up to 28 pupils • Monthly grant is 912 Euros per month OR 462 Euros per month + full board accommodation with a host family Graduate Programme • Qualifications: any degree • Conversation practice with up to 14 pupils • Monthly grant is 862 Euros per month OR 412 Euros per month + full board accommodation with a host familyDesirable candidate profile: • Native-level German speaker. • Advanced/Medium- level English speaker (B2-C1). • Competence in the Spanish language is not required. • Recent graduates (last four years) OR university students OR gap years. Any degree! • No previous teaching experience needed. • Someone who enjoys working with children and / or young people. • Energetic and imaginative. • With no criminal records. Selected candidates will: • Join a Spanish school to cooperate as German Language Assistants with 20 teaching hours per week, with the same holidays as the school. • Paid school holidays (except for summer period) • Receive a FREE 20 ECTS credits Expert in Bilingual Education certified course, given by a Spanish university, or a 6 ECTS TEFL or AMET certified course –depending on the programme. • Teach children aged two to eighteen, learners German levels range from beginner to advance. • Have health insurance covered by the program (EU citizens). • Receive a monthly allowance, more than enough for living in Spain as a student. • Have support from the school’s designated Tutor and from Meddeas, helping the language assistant in his/her task. Less than 18.000 € gross / year Project/Service based Full-time Other Location/Spain/ Language/English German German Customer Service Agent Fri, 13 Jan 2017 23:00:03 CET 56038 http://www.europelanguagejobs.com/jobs/agent/german-customer-service-agent-56038.html Spoton Connections (not set) Malta We are currently looking for German Speakers to join the Customer Service team. You will be responsible to provide Customer Service and answer any queries via phone, chat or emails while assisting the clients in German. Native level or Proficient level of German Good level of English Previous experience in Customer Service Microsoft proficient Permanent Full-time Agent Location/Malta/ Language/English Travel Advisor w/ Native level of Dutch Fri, 13 Jan 2017 23:00:03 CET 56077 http://www.europelanguagejobs.com/jobs/agent/travel-advisor-w-native-level-of-dutch-56077.html Babel Profiles Barcelona Barcelona Spain Are you a world traveler? Would you like to use your passion for traveling for helping other travelers? Are you interested in an opportunity to work in the vibrant city of Barcelona? If you recognize yourself in this, take a look at our job opportunity. Our client is a booming industry leader in the travel sector providing an alternative service to an ever demanding customer base. They connect people all over the world to help them find unique traveling experiences. They are looking for customer service agents with a native level of Dutch and high level of English to join their team in Barcelona. As a Travel Advisor, your responsibilities include: - Helping travelers by providing them useful information about their bookings and general topics - Offering solutions and guidance according to their needs - Managing and constantly updating customer information Key Languages: - Native level of Dutch - High level of English Core Skills/Experience: - Excellent communicator who provides world-class customer service - Active listener - Good team-player - Previous experience in a customer service position is a plus - Interest in travel industry is a plus- Possibility to work in a well-known company - Competitive salary - Travel vouchers - Full-time contract - Stable position - Paid training - International working environment - Career opportunities Project/Service based Full-time Agent Location/Spain/Barcelona Language/English Dutch Travel Advisor w/ Native level of German Fri, 13 Jan 2017 23:00:03 CET 56078 http://www.europelanguagejobs.com/jobs/agent/travel-advisor-w-native-level-of-german-56078.html Babel Profiles Barcelona Barcelona Spain Are you a world explorer? Would you like to use your passion for travelling for helping other travellers? Are you interested in an opportunity to work in the vibrant city of Barcelona? If so, go ahead and discover our job opportunity. Our client is a booming industry leader in the travel sector providing an alternative service to an ever demanding customer base. They connect people all over the world to help them find unique travelling experiences. They are looking for customer service agents with a native level of German and high level of English to join their team in Barcelona. As a Travel Advisor, your responsibilities include: - Helping travellers by providing them useful information about their bookings and general topics - Offering solutions and guidance according to their needs - Managing and constantly updating customer informationKey Languages: - Native level of German - High level of English Core Skills/Experience: - Excellent communicator who provides world-class customer service - Active listener - Good team-player - Previous experience in a customer service position is a plus - Interest in travel industry is a plusWhat's on Offer: - Possibility to work in a well-known company - Competitive salary - Travel vouchers - Full-time contract - Stable position - Extensive training - International working environment - Career opportunities Project/Service based Full-time Agent Location/Spain/Barcelona Language/English German Customer Service and Sales Agent w/ Native level of German Fri, 13 Jan 2017 23:00:03 CET 56079 http://www.europelanguagejobs.com/jobs/agent/customer-service-and-sales-agent-w-native-level-of-german-56079.html Babel Profiles Barcelona Barcelona Spain Are you interested in technology and innovative ideas? Would you like to use your passion for helping others? Are you interested in an opportunity to work in the vibrant city of Barcelona? If you recognize yourself in this, take a look at our job opportunity. Our client is an industry leader in design and engineering who transforms and reinvents everyday life products. This company is about better ideas and better technologies. They are looking for customer service agents with a native level of German or equivalent and good level of English to join their team in Barcelona. Your responsibilities include: - Helping and guiding owners in solving problems with their machines using modern diagnostic tools; - Booking engineer visits and arranging to send spare parts to customers; - Keeping an eye out for opportunities to upgrade owners up to new and exciting products that the company regularly launches. Our client will pay you commission on those sales so long as you meet reasonable targets; - Using a range of tools to interact with owners by email and social media - at the same time developing great skills that will help boost your career as new media becomes more and more commonplace.?Key Languages: - Native level of German or equivalent - Good level of English? Core Skills/Experience: - Good team-player - Excellent communicator who provides world-class customer service - Active listener - Good keyboard skills and an understanding of MS Office?What's on Offer: - Extensive training provided - Competitive salary - Possibility to work in a well-known company - Full-time contract - Stable position - Great working environment and central location in Barcelona - Spanish and English lessons Permanent Full-time Agent Location/Spain/Barcelona Language/English German English (UK) Campaign Manager Fri, 13 Jan 2017 23:00:03 CET 56381 http://www.europelanguagejobs.com/jobs/sales-marketing/english-uk-campaign-manager-56381.html SELLBYTEL Group Barcelona Barcelona Spain One of our newest and most exciting clients is looking to expand their team to help drive the sales of their fantastic marketing and e-commerce software products. Responsibilities You will be supporting campaign build and scheduling as well as executing marketing campaigns built and prepared by the regional program team; ·Supporting campaign build: tele script writing, social promotion copy writing, project management with design agencies. ·Scheduling and executing marketing campaigns ·Working with the wider business e.g. the social team to ensure promotion through social channels is covered. ·Working closely with the training department to provide support to the sales agents. ·Working with the team leader to ensure work is effectively and efficiently allocated to the sales team. ·Monitoring and analysing campaign performance. Requirements ·2 years previous experience in marketing campaign management. ·Experience working with ROI measurement, reporting and analysis ·A goal-oriented mind-set and a positive attitude. ·Eagerness to develop in-depth knowledge about the products and markets. ·The ability to improvise and adapt to any situation. ·Self-confidence and a great team ethic. ·English native speaker _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we offer ·Full time and long-term contract ·Monday-Friday, 39 hours per week ·Salary: 22.000Euros gross/year + up to 2.000Euros gross/year variable bonus per year ·Excellent training and mentoring within our training programs ·Internal promotion opportunities ·Relocation package if you are coming from abroad 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Stages en animation à Fuerteventura Fri, 13 Jan 2017 23:00:03 CET 56390 http://www.europelanguagejobs.com/jobs/tourism/stages-en-animation-a-fuerteventura-56390.html IES Consulting Fuerteventura Las Palmas Spain Tu veux devenir un professionnel de l´hôtellerie, un réceptionniste, un animateur ou un serveur? Ou peut-être être formé en achats, en ventes ou en marketing digital ? Ou tu souhaites peut-être devenir directeur d´un hôtel ? Ce groupe hôtelier t´offre des stages dans tous ces départements ! Avec plus de 35 destinations en Europe et dans les Caraïbes et plus de 50 structures entre les hôtels et les aparthôtels, cette chaîne hôtelière française est un colosse du secteur. Nous collaborons avec eux depuis 2010, proposant des expériences phénoménales aux candidats, autant en termes de stages opérationnels dans les hôtels qu´en stages au contenu administratif ou de gestion dans des hôtels (situés sur la Costa Brave, la Costa Dorada, la Costa Blanca, la Costa Calida, la Costa del Sol...) que dans les bureaux centraux situés à Barcelone, Malaga et Benidorm. S´il s´agit d´un stage dans un hôtel, tu recevras lors de ton séjour une rémunération mensuelle en plus d´un lit dans une chambre partagée et des trois repas quotidiens, ou de l´accès à la cuisine dans le cas d´un appartement. Tu auras également un accès gratuit à la machine à laver. S´il s´agit d´un stage dans les bureaux tu recevras toujours une rémunération mais pas de logement. Les horaires de travail sont variables comme dans tous les hôtels du monde mais tu travailleras maximum 8h/jour, 5 jours par semaine dont deux jours libres consécutifs. Au sein des bureaux, tu effectueras le même nombre d´heures mais du lundi au vendredi. Qu´attends-tu pour dé marrer ta carrière dans le secteur hôtelier ? ________________________________________ Tâches et missions du stage: Dans le Département d´animation, l´étudiant assistera l´équipe de création et de réalisation des équipes sportives et ludiques à destination des enfants et des adultes. L´équipe d´animation met à disposition un large programme d´activités : zumba, fitness, aquagym,. Danse, tire à l´arc, magie, DJ, billard, jeux vidéo, ping-pong et des activités et autres shows la nuit. Formation académique Tourisme, Hôtellerie, Commerce international, LEA Langues Anglais – B1 Espagnol– A2 Expérience Non requise Connaissances informatiques Internet, MS Office Autres exigences Intérêt pour la relation clientèle, passion pour le tourisme et le sport Date de Début: Février-Mars- Avril-Mai 2017 Durée Localisation Fuerteventura Prestations 300 euros/mois + Logement et repas Less than 18.000 € gross / year Internship / Apprenticeship Full-time Tourism Location/Spain/Las Palmas Language/Spanish English French Technical Support Advisor - Android (Part-time) Fri, 13 Jan 2017 23:00:03 CET 56399 http://www.europelanguagejobs.com/jobs/customer-service/french-technical-support-advisor-android-part-time-56399.html SELLBYTEL Group Barcelona Barcelona Spain Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies and an international environment. If you speak native French you are the perfect fit ! We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services. As the Technical Support Advisor, you will be: -Maintaining client relationships through product support over the phone -Providing customers with quotes and product knowledge -Handling effectively all incoming incidents -Gathering information from customers, troubleshoot technical issuesPERSONAL REQUIREMENTS: -French native speaker with fluent English -Willingness to learn and apply new technologies -Analytical skills with demonstrated problem solving ability desired -Ability to operate in high pressure situations -Good technical skills and knowledge preferable -Excellent communication skills. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationConditions: -Part-time contract: from Monday to Friday, from 15.00 to 21.00 and Saturday and Sunday, from 09.00 to 18.00. -Rotating weekend depending on the working hours -Salary for 30 hours: 12304Euros gross/year + up to 1153.50Euros gross/year in bonus Benefits: -Relocation Package provided -Possibility to grow within the company Less than 18.000 € gross / year Project/Service based Partial - Indifferent Customer Service Location/Spain/Barcelona Language/English French French Technical Support Advisor - Android Fri, 13 Jan 2017 23:00:03 CET 56401 http://www.europelanguagejobs.com/jobs/customer-service/french-technical-support-advisor-android-56401.html SELLBYTEL Group Barcelona Barcelona Spain Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies and an international environment. If you speak native French you are the perfect fit ! We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services. As the Technical Support Advisor, you will be: -Maintaining client relationships through product support over the phone -Providing customers with quotes and product knowledge -Handling effectively all incoming incidents -Gathering information from customers, troubleshoot technical issuesConditions: -Full-time contract (39hrs/week), with the following schedules: Monday to Friday, from 9.00 to 21.00, Sarturday and Sunday, from 9.00 to 18.00 (rotating weekends) or Monday to Sunday, from 06.00 to 22.00 (fixed weekends, Monday and Tuesday or Thursday and Friday off) -Salary 39 hours/week:16.000 Euros gross/year + up to 1.500Euros gross/year in bonus Benefits: -Relocation Package provided -Possibility to grow within the company Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English French UK Technical Support Advisor - Android Fri, 13 Jan 2017 23:00:03 CET 56404 http://www.europelanguagejobs.com/jobs/customer-service/uk-technical-support-advisor-android-56404.html SELLBYTEL Group Barcelona Barcelona Spain Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies and an international environment. If you speak native English you are the perfect fit ! We are looking for English Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services. As the Technical Support Advisor, you will be: -Maintaining client relationships through product support over the phone -Providing customers with quotes and product knowledge -Handling effectively all incoming incidents -Gathering information from customers, troubleshoot technical issuesPERSONAL REQUIREMENTS: -English native speaker -Willingness to learn and apply new technologies -Analytical skills with demonstrated problem solving ability desired -Ability to operate in high pressure situations -Good technical skills and knowledge preferable -Excellent communication skills. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWe offer -Full-time contract, 39 hours/week, from Monday to Sunday, from 06.00 to 22.00 (fixed weekends, Monday or Tuesday off or Thursday and Friday off) Salary: 16500Euros gross/month + up to 1500Euros gross/month in bonus. Benefits: -Relocation Package provided -Possibility to grow within the company Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Spain/Barcelona Language/English Stage - Assistente Prenotazioni e Marketing Fri, 13 Jan 2017 23:00:03 CET 56472 http://www.europelanguagejobs.com/jobs/tourism/stage-assistente-prenotazioni-e-marketing-56472.html IES Consulting Barcelona Barcelona Spain Il vantaggio di effettuare uno stage in questa azienda è che essa combina due settori, quello impresariale e quello alberghiero. Si avrá l’opportunitá di essere partecipe di una piccola azienda che ha dai 6 ai 15 impiegati (dipendentemente dai vari periodi), ubicata nel centro della cittá. Si tratta di un team giovane, dinamico ed orientato al servizio al cliente. Quest'azienda offre la comoditá di affittare appartamenti arredati lussuosamente in zone privilegiate di Barcellona. Ti piace stare in contatto con le persone? Sei una persona dinamica e orientata al servizio al cliente? Ti piacerebbe conoscere il settore immobiliario? Questa azienda è il luogo ideale. L’eccellente qualitá dei tutor e della formazione impartita ci da la tranquillitá e la fiducia per continuare a collaborare con questa azienda. Mansioni da effettuare durante lo stage : - Attenzione al cliente telefonica e via mail. - Check in/out - Gestione delle prenotazioni - Gestione del rapporto con i clienti - Attualizzare prezzi nel sito web - Pubblicare annunci degli appartamenti turistici nel sito web - Gestione degli appartamenti - Supporto alla direzione - Supporto ai clienti durante la visione degli appartamenti - Informazioni, consigli e assistenza al cliente - Aree amministrativeFormazione Accademica : - Amministrazione ; Turismo ; Hospitality ; Lingue Lingue Richieste : - Inglese B2 - Spagnolo A2 Conoscenze informatiche : - Pacchetto Office Ulteriori Requisiti: - Persona proattiva , empatica e dinamica con orientamento al servizio al cliente *** Verranno presi in considerazione solamente candidati che possano ottenere la Convenzione di Tirocinio dalla loro UniversitáUbicazione : - Barcelona Remunerazione: - 400 Euro netti e abbonamenti mensile dei mezzi di trasporto incluso Orari : - Dal Lunedí alla Domenica ; si lavorerá 2 fine settimana al mese - 5 giorni lavorativi alla settimana ; 2 giorni liberi alla settimana - Turni rotativi da 8 ore giornaliere To negotiate Internship / Apprenticeship Full-time Tourism Location/Spain/Barcelona Language/Spanish English Senior Academic Office Coordinator w/ good Level of English Fri, 13 Jan 2017 23:00:03 CET 56515 http://www.europelanguagejobs.com/jobs/education/senior-academic-office-coordinator-w-good-level-of-english-56515.html Babel Profiles Barcelona Barcelona Spain Do you have experience in coordinating and controlling administrative tasks for an international private school? Do you speak English at a good level? Have a look! Our client is an international private school located in Barcelona.They offer many business-oriented programs and learning in small groups to ensure a caring learning environment. Moreover, their global network allows students to do intercampus exchanges. For their Academic Department, they are looking for a talented person to join their offices in the surroundings of Barcelona. As Senior Academic Office Coordinator, your responsibilities include: - Supporting the team in all student and faculty related tasks - Organizing ceremonies and rooms for the Barcelona Campus - Being a contact person for the tool Moodle - Coordinating the timetables, the curriculum, and the academic planning - Assistance for professors with student related questions - Oversee the budget and the invoices for the semesters Key Languages: - Fluent in English - Spanish is a plus Core Skills/Experience: - Previous relevant experience (1 year) in an international private school - Experience in organizing administrative tasks and planning timetables - Moodle working knowledge is a plus - Good knowledge of MS Office Products (especially Excel) - Problem-solving ability, energetic and able to manage multiple tasks at the same time - Responsible and accurate - Detail-oriented and organized - Able to communicate effectively and work in a teamWhat´s on Offer: - Permanent contract - Competitive fixed salary - International and familiar working environment - working hours: 8:00 - 17:00 from Monday to Friday Permanent Full-time Education Location/Spain/Barcelona Language/English Swedish Advisors high salary - Customer Support Betting Fri, 13 Jan 2017 23:00:03 CET 56568 http://www.europelanguagejobs.com/jobs/customer-service/swedish-advisors-high-salary-customer-support-betting-56568.html Job-Forum24 Sofia Sofia Bulgaria For our young client in Sofia we're looking for Customer Support Agents in the betting area. You love sports? You would like to work in an awesome and modern environment? In an international team? Here you will get it. Check this offer and get in touch for more information. Your tasks - Care of customer's accounts - Solving technical problems and documentation - Handling and providing information via email and live chat - Customer oriented communication to increase customer loyalty - You're native speaker Swedish - Very good English level (must have) - Great skills in communication - Excellent computer skills and technical understanding- Very good remuneration - Reimbursement of the airplane ticket - Reimbursement of the first real estate fee ( up to 300 euros) - Relocation bonus of 500 euros, which will be given after the first 3 months of the employee - The Company will also pay the amount of another airplane ticket after the end of the trial period of the employee in order for him/her to be able to visit his home country - Contract : Permanent with the first 6 months probation - Plenty of social benefits: additional health insurance, sport activities, food vouchers… - Regular bonuses based on personal results - Training and certification programs - Formal review process twice a year - Opportunity to join a team of great professionals - Dynamic and friendly work environment - Open and transparent communication - Team activities, team buildings, Christmas party - Modern Technologies and new offices If you're interested in this awesome job get in touch and we will send you more information in detail. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Bulgaria/Sofia Language/English Swedish Multilingual jobs in Romania - Attractive salary package Fri, 13 Jan 2017 21:24:45 CET 56527 http://www.europelanguagejobs.com/jobs/shared-services-finance/multilingual-jobs-in-romania-attractive-salary-package-56527.html DK Global Recruitment Bucharest Bucharest Romania DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities ( specific for each role : Customer service, Procurement, Collections, Account Payable, Account Receivable ) • Invoice processing and resolution • Monitor customer account details for non-payments, delayed payments • Communication and clarifications with suppliers • Assist with month-end closing • Preparation of reports • Fluent in one of these languages : Dutch, Finnish, Czech and English or trilingual Czech+Polish+English • Candidate must have European nationality • Accounting knowledge – basic level • University graduate (Economic studies are an advantage) • Organized personality with attention to details and customer orientation • Communicative and willingness to learn • Some experience in dealing with invoice and credit notes will be advantage • Flight ticket (for non locals) • 2 weeks hotel accommodation • Excellent salary package • Assistance with setting up tax number, bank account etc. • Private medical insurance • Meal vouchers • Professional training provided by experts • Great chance to develop your career • Low costs of living Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Shared services and Finance Location/Romania/Bucharest Language/Polish Dutch Finnish Czech Norwegian, Swedish, Danish Customer support roles- Greece Fri, 13 Jan 2017 21:24:32 CET 55511 http://www.europelanguagejobs.com/jobs/customer-service/norwegian-swedish-danish-customer-support-roles-greece-55511.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent or native in Swedish , Danish or Norwegian • Candidate must have European nationality • Very good knowledge of computers • No previous work experience required • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Excellent Basic Salary • Flight ticket provided to Athens • Taxi pickup service from the airport • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Monthly performance bonus • 175% day salary if work on Sunday or Greek holidays • Overtime paid • 2 extra full salaries paid per year (pro rata) • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You will be contacted within 30 min of your application • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Danish Norwegian Swedish URGENT! Czech customer support role, Athens, Greece Fri, 13 Jan 2017 18:24:37 CET 57244 http://www.europelanguagejobs.com/jobs/agent/urgent-czech-customer-support-role-athens-greece-57244.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.  Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Requirements •    Fluent Czech and English •    Help desk, customer service, and support experience •    Microsoft Windows ,OS expertise level – “Advanced User” •    Basic knowledge of current Anti-Malware and Firewall products •    Basic knowledge of networking technologies  •    Disciplined ,systematic- problem solving skills required Responsibilities •    Providing customer support by phone ,email ,or chat •    Diagnosing the issue and provide a path to resolving inquiries •    Logging calls from customers into Contact Management System •    Demonstrating a high level of customer service when helping a customer  •    1st line technical supportBenefits •    Flight ticket provided •    Taxi transfer from the airport •    2 weeks free hotel accommodation (breakfast included) •    Free Greek language courses •    Monthly work performance bonus •    Extra paid if you work on Sundays, on Greek Holidays or Overtime •    2 extra full salaries paid per year •    Training provided (paid) •    International working environment •    On-site canteen (discounts for employees) •    Welcome event Less than 18.000 € gross / year Permanent Full-time Agent Location/Greece/Attica Language/Czech Administrator French Speaker based in Lisbon Fri, 13 Jan 2017 18:01:15 CET 57243 http://www.europelanguagejobs.com/jobs/customer-service/administrator-french-speaker-based-in-lisbon-57243.html Hiscox Europe (not set) Lisbon Portugal About Hiscox Who are we? Hiscox is an international specialist insurer and reinsurer. We provide market leading products and excellent service to individuals and businesses with unusual and often complicated insurance needs. A FTSE 250 company, we can trace our roots to the Lloyd’s market in 1901. We employ over 2,200 highly professional staff, have offices in 14 countries and customers all over the world. In 2015 the Hiscox Group grew by 10.7% to £1,944.2 million gross written premium and a very healthy profit of £216.1 million, delivering a return on equity of 16%. We cover reinsurance and insurance risks that range from marine, terrorism, aerospace, technology, media and professional indemnity through to high value personal insurance, such as homes and contents, fine art, luxury motor, and kidnap and ransom, and are market leaders in many of our chosen areas. We are not a mass producer of insurance policies but focus on key areas of expertise and strength. We do business according to our core values of courage, quality, integrity, excellence and human. The Hiscox Group is made up of the following business units: • Hiscox London Market underwrites mainly internationally traded business in the London Market – generally large or complex businesses which need to be shared with other insurers or need the international licences of Lloyd’s. • Hiscox Re, our combined reinsurance team in London, Bermuda and Paris, provides market leading expertise and a wide range of reinsurance products to high-quality insurers around the world. • Hiscox Guernsey provides specialist insurance and expertise for global risks including fine art, kidnap and ransom, and terrorism. • Hiscox US, operating since 2006 from six locations, offers professional liability, specialty and property insurance. Hiscox US also provides small business insurance direct to consumers. • Hiscox UK and Europe offers a range of specialist insurance for professionals and business customers, as well as high net worth individuals and also provides home and small business insurance directly to consumers. Our business philosophy The best people Any business is only as good as the people it employs, and we aim to employ the best in the business. We empower our people to provide the type of insurance solutions which are often too complex for other insurance companies, and aim to provide our customers with a level of personal attention that standard insurers might not be able to. We are committed to developing our staff through our graduate programme, mentoring, in-house and external training. Our professional approach to setting standards is best practice. We are also members of the Chartered Insurance Institute, which has a long history of championing professional standards within the industry, and many of our people have become – or are in the process of becoming – CII accredited. The best clients Hiscox has three vital questions for every risk - "Who is the insured? Who is the insured? Who is the insured?". Who we insure is as important as what we insure. Whatever the business, be it a global oil company or a one man professional practice, we are interested in the management and how the business is run. Our belief is that the good insured always pays too much, and the bad insured too little. By seeking out the good insured and avoiding the bad, we are able to offer wide cover at reasonable premiums. Innovation All of our products have been designed with our customers’ specific needs in mind. Creative use of technology has also improved distribution and enabled us to respond even more quickly and effectively to our customers. Unlike many of our competitors, Hiscox is an organisation that thrives on change. The team Hiscox Europe covers Belgium, France, Germany, the Netherlands, Spain and Portugal. There are approximately 300 staff in Europe in total. As a business we generate sales of around €200 million per annum via two main lines of business Art and Private Client (high net worth private households, personal fine art, and public and personal collections) and Professional, Specialty and Commercial (professional liability for small to large sized businesses, commercial property, and D&O products). The Role The Policy Administrator is responsible for the handling of tasks related to the preparation and subsequent administration of insurance policies. Main objective of role is to provide high quality administrative support to underwriters, brokers and end clients. For certain business lines/products the Policy Administrator has an Administrative Decision Making Authority based on pre-established criteria defined on an Authority Letter which can have different limits according to experience and seniority. Key Responsibilities The work of the team follows a set process, for a variety of different administrative tasks and this will include • Office based administration work to ensure high quality and efficient processing of administration requests with specific analysis, from a range of stakeholders including external brokers and end clients as well as internal underwriting teams. These processes include, quote preparation with predefined limits / rates / premium, as well as policy issuing, mid-term adjustments, renewals, cancellations, Pre Priced Proposals and accepting and declining of insurance risks within given guidelines. • First point of contact for brokers and clients to provide superb customer experience by answering all internal and external questions which fall within the Policy Admin scope, and determine and execute the transfer of all other questions to the relevant departments. • Accurate, timely and efficient data entry of insurance risks as per the Hiscox standards to achieve Service Excellence, as well as general administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring. • Ensuring constant superb quality output by performing regular Quality Audits. • Testing and supporting UAT as well and new administrative tools, processes and documentation • Liaising with internal and external parties to respond to and resolve queries within processing deadlines. • Delivering exceptional service standards/KPI’s. • Supporting data cleansing and mass change processing projects. • Preparing management information reports as requested using various reporting tolls and methods. • Participating and providing support to process improvement projects. • Participating and support the implementation in continuous improvement or change project work. • Contributing to technical support and procedural best practice and support. • Providing new ideas and support the team leader and coordinator regarding execution. • Providing support to other teams to cover absences and peak workloads. • You will have a Baccalaureate qualification. • Proficient in written and spoken country language and in English. • Good interpersonal skills with the ability to work as a member of various teams. • Curious, willing to learn and showing a challenging conventions spirit. • Excellent accuracy and attention to detail and Quality to produce high quality output even when dealing with high volume and under time pressure. • Ability to organise and prioritise and plan workload to meet deadlines. • Demonstrating personal integrity; doing what they say they’ll do when they said they’d do it. • Personable, able to develop rapport easily and build relationships across and outside Hiscox. • Good Customer Focus. • Expresses a “can-do” attitude. Professional • You will ideally have experience of working in an office environment, ideally in a multi-national, multi lingual environment. This could include work experience as part of a training programme but is not essential. Experience in insurance is an advantage. • Evidence of an interest in a career in administration, insurance or shared services is required. • You will need good computer skills including Microsoft Outlook and Excel skills. Training to develop your IT skills can be provided. What you should be aware of The team support our business across Europe and we work in English, Dutch, French, Spanish, Portuguese and German. Your contacts will be with other Hiscox employees and customers so your foreign language skills need not be “mother tongue” but you will need to be able to speak, read and write with confidence for the specific country you will work with. Career Progression In the earlier stages of your career at Hiscox, success will be rewarded by organic growth of the European team in Lisbon and the overall growth of Hiscox Europe. In the longer term you could move into a senior role, as the Shared Services Centre grows or into a more specialist professional role as the service develops. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English French Admnistrator Dutch&French speaker based in Lisbon Fri, 13 Jan 2017 17:58:35 CET 57242 http://www.europelanguagejobs.com/jobs/customer-service/admnistrator-dutchfrench-speaker-based-in-lisbon-57242.html Hiscox Europe (not set) Lisbon Portugal About Hiscox Who are we? Hiscox is an international specialist insurer and reinsurer. We provide market leading products and excellent service to individuals and businesses with unusual and often complicated insurance needs. A FTSE 250 company, we can trace our roots to the Lloyd’s market in 1901. We employ over 2,200 highly professional staff, have offices in 14 countries and customers all over the world. In 2015 the Hiscox Group grew by 10.7% to £1,944.2 million gross written premium and a very healthy profit of £216.1 million, delivering a return on equity of 16%. We cover reinsurance and insurance risks that range from marine, terrorism, aerospace, technology, media and professional indemnity through to high value personal insurance, such as homes and contents, fine art, luxury motor, and kidnap and ransom, and are market leaders in many of our chosen areas. We are not a mass producer of insurance policies but focus on key areas of expertise and strength. We do business according to our core values of courage, quality, integrity, excellence and human. The Hiscox Group is made up of the following business units: • Hiscox London Market underwrites mainly internationally traded business in the London Market – generally large or complex businesses which need to be shared with other insurers or need the international licences of Lloyd’s. • Hiscox Re, our combined reinsurance team in London, Bermuda and Paris, provides market leading expertise and a wide range of reinsurance products to high-quality insurers around the world. • Hiscox Guernsey provides specialist insurance and expertise for global risks including fine art, kidnap and ransom, and terrorism. • Hiscox US, operating since 2006 from six locations, offers professional liability, specialty and property insurance. Hiscox US also provides small business insurance direct to consumers. • Hiscox UK and Europe offers a range of specialist insurance for professionals and business customers, as well as high net worth individuals and also provides home and small business insurance directly to consumers. Our business philosophy The best people Any business is only as good as the people it employs, and we aim to employ the best in the business. We empower our people to provide the type of insurance solutions which are often too complex for other insurance companies, and aim to provide our customers with a level of personal attention that standard insurers might not be able to. We are committed to developing our staff through our graduate programme, mentoring, in-house and external training. Our professional approach to setting standards is best practice. We are also members of the Chartered Insurance Institute, which has a long history of championing professional standards within the industry, and many of our people have become – or are in the process of becoming – CII accredited. The best clients Hiscox has three vital questions for every risk - "Who is the insured? Who is the insured? Who is the insured?". Who we insure is as important as what we insure. Whatever the business, be it a global oil company or a one man professional practice, we are interested in the management and how the business is run. Our belief is that the good insured always pays too much, and the bad insured too little. By seeking out the good insured and avoiding the bad, we are able to offer wide cover at reasonable premiums. Innovation All of our products have been designed with our customers’ specific needs in mind. Creative use of technology has also improved distribution and enabled us to respond even more quickly and effectively to our customers. Unlike many of our competitors, Hiscox is an organisation that thrives on change. The team Hiscox Europe covers Belgium, France, Germany, the Netherlands, Spain and Portugal. There are approximately 300 staff in Europe in total. As a business we generate sales of around €200 million per annum via two main lines of business Art and Private Client (high net worth private households, personal fine art, and public and personal collections) and Professional, Specialty and Commercial (professional liability for small to large sized businesses, commercial property, and D&O products). The Role The Policy Administrator is responsible for the handling of tasks related to the preparation and subsequent administration of insurance policies. Main objective of role is to provide high quality administrative support to underwriters, brokers and end clients. For certain business lines/products the Policy Administrator has an Administrative Decision Making Authority based on pre-established criteria defined on an Authority Letter which can have different limits according to experience and seniority. Key Responsibilities The work of the team follows a set process, for a variety of different administrative tasks and this will include • Office based administration work to ensure high quality and efficient processing of administration requests with specific analysis, from a range of stakeholders including external brokers and end clients as well as internal underwriting teams. These processes include, quote preparation with predefined limits / rates / premium, as well as policy issuing, mid-term adjustments, renewals, cancellations, Pre Priced Proposals and accepting and declining of insurance risks within given guidelines. • First point of contact for brokers and clients to provide superb customer experience by answering all internal and external questions which fall within the Policy Admin scope, and determine and execute the transfer of all other questions to the relevant departments. • Accurate, timely and efficient data entry of insurance risks as per the Hiscox standards to achieve Service Excellence, as well as general administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring. • Ensuring constant superb quality output by performing regular Quality Audits. • Testing and supporting UAT as well and new administrative tools, processes and documentation • Liaising with internal and external parties to respond to and resolve queries within processing deadlines. • Delivering exceptional service standards/KPI’s. • Supporting data cleansing and mass change processing projects. • Preparing management information reports as requested using various reporting tolls and methods. • Participating and providing support to process improvement projects. • Participating and support the implementation in continuous improvement or change project work. • Contributing to technical support and procedural best practice and support. • Providing new ideas and support the team leader and coordinator regarding execution. • Providing support to other teams to cover absences and peak workloads. • You will have a Baccalaureate qualification. • Proficient in written and spoken country language and in English. • Good interpersonal skills with the ability to work as a member of various teams. • Curious, willing to learn and showing a challenging conventions spirit. • Excellent accuracy and attention to detail and Quality to produce high quality output even when dealing with high volume and under time pressure. • Ability to organise and prioritise and plan workload to meet deadlines. • Demonstrating personal integrity; doing what they say they’ll do when they said they’d do it. • Personable, able to develop rapport easily and build relationships across and outside Hiscox. • Good Customer Focus. • Expresses a “can-do” attitude. Professional • You will ideally have experience of working in an office environment, ideally in a multi-national, multi lingual environment. This could include work experience as part of a training programme but is not essential. Experience in insurance is an advantage. • Evidence of an interest in a career in administration, insurance or shared services is required. • You will need good computer skills including Microsoft Outlook and Excel skills. Training to develop your IT skills can be provided. What you should be aware of The team support our business across Europe and we work in English, Dutch, French, Spanish, Portuguese and German. Your contacts will be with other Hiscox employees and customers so your foreign language skills need not be “mother tongue” but you will need to be able to speak, read and write with confidence for the specific country you will work with. Career Progression In the earlier stages of your career at Hiscox, success will be rewarded by organic growth of the European team in Lisbon and the overall growth of Hiscox Europe. In the longer term you could move into a senior role, as the Shared Services Centre grows or into a more specialist professional role as the service develops. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/French Dutch Administrator German speaker based in Lisbon Fri, 13 Jan 2017 17:54:09 CET 57241 http://www.europelanguagejobs.com/jobs/customer-service/administrator-german-speaker-based-in-lisbon-57241.html Hiscox Europe (not set) Lisbon Portugal About Hiscox Who are we? Hiscox is an international specialist insurer and reinsurer. We provide market leading products and excellent service to individuals and businesses with unusual and often complicated insurance needs. A FTSE 250 company, we can trace our roots to the Lloyd’s market in 1901. We employ over 2,200 highly professional staff, have offices in 14 countries and customers all over the world. In 2015 the Hiscox Group grew by 10.7% to £1,944.2 million gross written premium and a very healthy profit of £216.1 million, delivering a return on equity of 16%. We cover reinsurance and insurance risks that range from marine, terrorism, aerospace, technology, media and professional indemnity through to high value personal insurance, such as homes and contents, fine art, luxury motor, and kidnap and ransom, and are market leaders in many of our chosen areas. We are not a mass producer of insurance policies but focus on key areas of expertise and strength. We do business according to our core values of courage, quality, integrity, excellence and human. The Hiscox Group is made up of the following business units: • Hiscox London Market underwrites mainly internationally traded business in the London Market – generally large or complex businesses which need to be shared with other insurers or need the international licences of Lloyd’s. • Hiscox Re, our combined reinsurance team in London, Bermuda and Paris, provides market leading expertise and a wide range of reinsurance products to high-quality insurers around the world. • Hiscox Guernsey provides specialist insurance and expertise for global risks including fine art, kidnap and ransom, and terrorism. • Hiscox US, operating since 2006 from six locations, offers professional liability, specialty and property insurance. Hiscox US also provides small business insurance direct to consumers. • Hiscox UK and Europe offers a range of specialist insurance for professionals and business customers, as well as high net worth individuals and also provides home and small business insurance directly to consumers. Our business philosophy The best people Any business is only as good as the people it employs, and we aim to employ the best in the business. We empower our people to provide the type of insurance solutions which are often too complex for other insurance companies, and aim to provide our customers with a level of personal attention that standard insurers might not be able to. We are committed to developing our staff through our graduate programme, mentoring, in-house and external training. Our professional approach to setting standards is best practice. We are also members of the Chartered Insurance Institute, which has a long history of championing professional standards within the industry, and many of our people have become – or are in the process of becoming – CII accredited. The best clients Hiscox has three vital questions for every risk - "Who is the insured? Who is the insured? Who is the insured?". Who we insure is as important as what we insure. Whatever the business, be it a global oil company or a one man professional practice, we are interested in the management and how the business is run. Our belief is that the good insured always pays too much, and the bad insured too little. By seeking out the good insured and avoiding the bad, we are able to offer wide cover at reasonable premiums. Innovation All of our products have been designed with our customers’ specific needs in mind. Creative use of technology has also improved distribution and enabled us to respond even more quickly and effectively to our customers. Unlike many of our competitors, Hiscox is an organisation that thrives on change. The team Hiscox Europe covers Belgium, France, Germany, the Netherlands, Spain and Portugal. There are approximately 300 staff in Europe in total. As a business we generate sales of around €200 million per annum via two main lines of business Art and Private Client (high net worth private households, personal fine art, and public and personal collections) and Professional, Specialty and Commercial (professional liability for small to large sized businesses, commercial property, and D&O products). The Role The Policy Administrator is responsible for the handling of tasks related to the preparation and subsequent administration of insurance policies. Main objective of role is to provide high quality administrative support to underwriters, brokers and end clients. For certain business lines/products the Policy Administrator has an Administrative Decision Making Authority based on pre-established criteria defined on an Authority Letter which can have different limits according to experience and seniority. Key Responsibilities The work of the team follows a set process, for a variety of different administrative tasks and this will include • Office based administration work to ensure high quality and efficient processing of administration requests with specific analysis, from a range of stakeholders including external brokers and end clients as well as internal underwriting teams. These processes include, quote preparation with predefined limits / rates / premium, as well as policy issuing, mid-term adjustments, renewals, cancellations, Pre Priced Proposals and accepting and declining of insurance risks within given guidelines. • First point of contact for brokers and clients to provide superb customer experience by answering all internal and external questions which fall within the Policy Admin scope, and determine and execute the transfer of all other questions to the relevant departments. • Accurate, timely and efficient data entry of insurance risks as per the Hiscox standards to achieve Service Excellence, as well as general administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring. • Ensuring constant superb quality output by performing regular Quality Audits. • Testing and supporting UAT as well and new administrative tools, processes and documentation • Liaising with internal and external parties to respond to and resolve queries within processing deadlines. • Delivering exceptional service standards/KPI’s. • Supporting data cleansing and mass change processing projects. • Preparing management information reports as requested using various reporting tolls and methods. • Participating and providing support to process improvement projects. • Participating and support the implementation in continuous improvement or change project work. • Contributing to technical support and procedural best practice and support. • Providing new ideas and support the team leader and coordinator regarding execution. • Providing support to other teams to cover absences and peak workloads. • You will have a Baccalaureate qualification. • Proficient in written and spoken country language and in English. • Good interpersonal skills with the ability to work as a member of various teams. • Curious, willing to learn and showing a challenging conventions spirit. • Excellent accuracy and attention to detail and Quality to produce high quality output even when dealing with high volume and under time pressure. • Ability to organise and prioritise and plan workload to meet deadlines. • Demonstrating personal integrity; doing what they say they’ll do when they said they’d do it. • Personable, able to develop rapport easily and build relationships across and outside Hiscox. • Good Customer Focus. • Expresses a “can-do” attitude. Professional • You will ideally have experience of working in an office environment, ideally in a multi-national, multi lingual environment. This could include work experience as part of a training programme but is not essential. Experience in insurance is an advantage. • Evidence of an interest in a career in administration, insurance or shared services is required. • You will need good computer skills including Microsoft Outlook and Excel skills. Training to develop your IT skills can be provided. What you should be aware of The team support our business across Europe and we work in English, Dutch, French, Spanish, Portuguese and German. Your contacts will be with other Hiscox employees and customers so your foreign language skills need not be “mother tongue” but you will need to be able to speak, read and write with confidence for the specific country you will work with. Career Progression In the earlier stages of your career at Hiscox, success will be rewarded by organic growth of the European team in Lisbon and the overall growth of Hiscox Europe. In the longer term you could move into a senior role, as the Shared Services Centre grows or into a more specialist professional role as the service develops. Permanent Full-time Customer Service Location/Portugal/Lisbon Language/English German German Maintenance Inside Sales. Fri, 13 Jan 2017 17:43:30 CET 57240 http://www.europelanguagejobs.com/jobs/IT_Sales-Maintenance-Renewals/german-maintenance-inside-sales-57240.html Gilligan Black Recruitment Dublin Dublin Ireland German Maintenance Inside Sales Salary: €35,000 - €38,000 Base Dublin I have a fantastic opportunity for an experienced inside sales exec for this well-established and busy sales hub in Dublin City Centre. This role will be mainly focused on upselling support products to existing clients. This multinational software brand offers innovative and modern solutions to their clients in order to improve customer interaction and efficiency. Who you are: This role will ideally fit a highly motivated and quality driven professional, self-starter and super organised individual, coming from B2B Software sales environment. You will require high energy and the ability to adapt quickly to changing priorities. Position Responsibilities Effectively sell Support products Respond promptly to customers with an effective plan of action Promptly follow up on any leads and referrals Continue to identify prospects through customer correspondence, research, networking, etc. Maintain contact with potential customers and follow-up periodically Effectively communicate the maintenance program options and work with the customer to determine the best option for them 36.000 € - 42.000 € gross / year Permanent Full-time IT Sales/Maintenance&Renewals Location/Ireland/Dublin Language/German German Sales - Inside Sales Job - Dublin Fri, 13 Jan 2017 17:19:03 CET 57239 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/german-sales-inside-sales-job-dublin-57239.html Careertrotter (not set) Dublin Ireland What are we looking for? We are looking for someone who is tech savvy, who enjoys the thrill of sales and who when gets knocked down, gets right back up again. If you speak near native German and want to work in Dublin Ireland, in an inside sales job - For this Sales job you can expect to earn between €40,000 - €50,000 OTE so  keep reading and don’t forget to APPLY. What will you do in this job? As an inside sales representative you will be tasked with the following: The management of small accounts, pushing the majority of products with emphasis on important products. Review all current sales accounts to source possible new sales opportunities. Being actively present in the sales cycle for your customer, ultimately delivering a great service that will keep them coming back for all their product/service needs. You will be working with clients via phone/email and video. Who will you be working for? Our client is a large well known medical company who have opened their European support centre in Ireland from where they provide customer service and finance support to their European client base. This is an exciting opportunity for anyone looking for a multilingual job opportunity in Ireland it is also a chance to work as part of a big company with over 40,000 employees worldwide. Our client is currently looking for German speakers to join the inside sales team in Dublin, which is the capital city of Ireland, a great place to start a new multilingual job opportunity. Who are we looking for? For this German inside sales job we are looking for someone who speaks near native German and has an excellent level of English under their belt. We would like you to have a proven  inside sales background, with either a degree or a similar level of experience of education. You are a quick learner who can critically analyse with ease. You are a wizard on the computer i.e. great with MS Office. You can converse with ease in both German and English. We would like it if you have at least 1 year’s previous experience in Sales but it is not crucial. Where would you be working? This German and English customer service job is based in Dublin, Ireland. A city that is bursting with life, where the public transport is on its way up what with the LUAS, DART, Dublin Bus and the new bike system where bike stations are dotted around the city. The cost of living is reasonable for a major city and you are never too far from a great deal as there is so many shopping centres around the city. Dublin is full of multinationals so you are guaranteed a unique and exciting experience where you get to immerse yourself into a number of different cultures. Interview & Salary Don’t worry about the interview process, we are here to help, we will guide you through the process so that all worry and nerves are gone. You will first go through a phone interview followed by a face to face interview. The salary for this job is between €40K - €50k OTE, and a relocation package to Dublin can be discussed but is not guaranteed. But we think it’s important to tell you that there are a number of great benefits on offer such as bonus’s health insurance and more, call us today to find out more. If you have any questions about this German speaking Inside sales job please do not hesitate to contact us If you like what you see then APPLY TODAY and send us your CV in English. 48.000 € - 54.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Ireland/Dublin Language/English German International Recruitment Consultant - Your career with us! Fri, 13 Jan 2017 17:03:29 CET 57238 http://www.europelanguagejobs.com/jobs/Business-Development/international-recruitment-consultant-your-career-with-us-57238.html NonStop Recruitment London London United Kingdom If you are here is because We want to develop you as a future leader within the business. That is why we invest in our people by providing an in-depth training from our offices in Prague, the Czech Republic. We´ll train you to high standards and you´ll receive the entire recruitment life cycle training, in order to start your successful career. We are very proud to have been finalist for the award of “Highly recommended Training Program” this year, after winning this award few years back. This is a mark of on-going quality, recognised within the recruitment industry. In your hands you will have the flexibility to choose from any of our European offices! Based on your performance, once you have achieved the capacity to work autonomously (6 – 10 months average), you’ll have the choice between: London, Portsmouth (UK) Zug (Switzerland),– Prague, Pardubice (Czech Republic) and in the future Berlin…perhaps you’ll even be opening one of our new global offices – Sky is the limit ! The role Working as a Recruiter/Head-Hunter means to be a leader in your niche, allocated market, providing the best service for both your clients and candidates. As a Trainee Recruitment Consultant you will act as the middle person between clients and candidates. An essential part of your role will be understanding individual people‘s needs and matching them with available positions, in order to change their life for the better. We are waiting for ambitious and driven candidates who want to became the “go to” person in their allocated market, and be recognised as a leading specialist recruiter by both clients and candidates. You will work with your clients to grow their businesses with the best candidates in the market via telephone sales and headhunting. No Experience needed! Are you hesitant about applying because you don’t have any previous recruitment or sales experience? Don’t be, we will provide you with full training! If you want to be our future leader, you should show your entrepreneurial sales qualities. You should be highly motived and hungry for hunting new clients and candidates. You should be positive and looking at the big picture of your career. You should be fluent in English. Another language would be an advantage (German, Dutch, French, Italian, Swedish or Danish). EU Passport or European VISA. So what’s in it for you? In return, you will receive a competitive salary with an extraordinary commission structure. You will work in an international and friendly environment, with over 18 nationalities. In NonStop Recruitment we believe in transparency and meritocracy. All our Managers and Team Leaders started their career as a Trainee Recruitment Consultant, including our Managing Director! There is no reason why you could not follow their foot steps! Giulio Segantini, Chloe Khatcherian and Ben Jones are just some of the names of our international consultants who started with our business with no previous experience. See the proof for yourself - you can find them and other successful stories of our NonStop colleagues on LinkedIn . The company NonStop Recruitment is one of the fastest growing international recruitment companies in EU with office across countries. We specialise in Pharmaceutical, Chemical, Medical Devices, Social Care, Technical and Digital industries. With us you will have the opportunity to climb the ladder and to work in a dynamic and multicultural environment. Do you feel you have what it takes? Apply now! You will receive a call from one of our Talent Acquisition. If you are selected after our initial conversation, you will be invited to attend one of our European Assessment Days! To negotiate Permanent Full-time Business Development Location/United Kingdom/London Language/Spanish English French Italian International Recruitment Consultant - Your career with us! Fri, 13 Jan 2017 16:59:11 CET 57237 http://www.europelanguagejobs.com/jobs/Business-Development/international-recruitment-consultant-your-career-with-us-57237.html NonStop Recruitment Prague Prague Czech Republic If you are here is because We want to develop you as a future leader within the business. That is why we invest in our people by providing an in-depth training from our offices in Prague, the Czech Republic. We´ll train you to high standards and you´ll receive the entire recruitment life cycle training, in order to start your successful career. We are very proud to have been finalist for the award of “Highly recommended Training Program” this year, after winning this award few years back. This is a mark of on-going quality, recognised within the recruitment industry. In your hands you will have the flexibility to choose from any of our European offices! Based on your performance, once you have achieved the capacity to work autonomously (6 – 10 months average), you’ll have the choice between: London, Portsmouth (UK) Zug (Switzerland),– Prague, Pardubice (Czech Republic) and in the future Berlin…perhaps you’ll even be opening one of our new global offices – Sky is the limit ! The role Working as a Recruiter/Head-Hunter means to be a leader in your niche, allocated market, providing the best service for both your clients and candidates. As a Trainee Recruitment Consultant you will act as the middle person between clients and candidates. An essential part of your role will be understanding individual people‘s needs and matching them with available positions, in order to change their life for the better. We are waiting for ambitious and driven candidates who want to became the “go to” person in their allocated market, and be recognised as a leading specialist recruiter by both clients and candidates. You will work with your clients to grow their businesses with the best candidates in the market via telephone sales and headhunting. No Experience needed! Are you hesitant about applying because you don’t have any previous recruitment or sales experience? Don’t be, we will provide you with full training! If you want to be our future leader, you should show your entrepreneurial sales qualities. You should be highly motived and hungry for hunting new clients and candidates. You should be positive and looking at the big picture of your career. You should be fluent in English. Another language would be an advantage (German, Dutch, French, Italian, Swedish or Danish). EU Passport or European VISA. So what’s in it for you? In return, you will receive a competitive salary with an extraordinary commission structure. You will work in an international and friendly environment, with over 18 nationalities. In NonStop Recruitment we believe in transparency and meritocracy. All our Managers and Team Leaders started their career as a Trainee Recruitment Consultant, including our Managing Director! There is no reason why you could not follow their foot steps! Giulio Segantini, Chloe Khatcherian and Ben Jones are just some of the names of our international consultants who started with our business with no previous experience. See the proof for yourself - you can find them and other successful stories of our NonStop colleagues on LinkedIn . The company NonStop Recruitment is one of the fastest growing international recruitment companies in EU with office across countries. We specialise in Pharmaceutical, Chemical, Medical Devices, Social Care, Technical and Digital industries. With us you will have the opportunity to climb the ladder and to work in a dynamic and multicultural environment. Do you feel you have what it takes? Apply now! You will receive a call from one of our Talent Acquisition. If you are selected after our initial conversation, you will be invited to attend one of our European Assessment Days! To negotiate Permanent Full-time Business Development Location/Czech Republic/Prague Language/Spanish English French Italian Czech,Slovak, Polish and Italian Customer support in Greece Fri, 13 Jan 2017 16:53:44 CET 57236 http://www.europelanguagejobs.com/jobs/customer-service/czechslovak-polish-and-italian-customer-support-in-greece-57236.html DK Global Recruitment Athens Attica Greece DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor • Fluent in one of the languages mentioned in the title • Customer Care Oriented • Good technical skills and familiar with new technologies • Very good knowledge of computers • Previous experience would be an advantage • Willing to relocate to Athens, Greece • Enjoy talking with people by phone and emails • Able to work in fast- pace and competitive atmosphere • Taxi transfer from the airport • Flight ticket provided • 2 weeks free hotel accommodation (breakfast included) • Free Greek language courses • Extra paid if you work on Sundays, on Greek Holidays or Overtime • 2 extra full salaries paid per year • Training provided (paid) • International working environment • On-site canteen (discounts for employees) • Welcome event Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Italian Polish Czech Dutch,Czech,Finnish,Czech&Polish speaking roles in Bucharest Fri, 13 Jan 2017 16:49:23 CET 56493 http://www.europelanguagejobs.com/jobs/shared-services-finance/dutchczechfinnishczechpolish-speaking-roles-in-bucharest-56493.html DK Global Recruitment Bucharest Bucharest Romania DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities ( specific for each role : Customer service, Procurement, Collections, Account Payable, Account Receivable ) • Invoice processing and resolution • Monitor customer account details for non-payments, delayed payments • Communication and clarifications with suppliers • Assist with month-end closing • Preparation of reports • Fluent in one of these languages : Dutch, Finnish, Czech and English or trilingual Czech+Polish+English • Candidate must have European nationality • Accounting knowledge – basic level • University graduate (Economic studies are an advantage) • Organized personality with attention to details and customer orientation • Communicative and willingness to learn • Some experience in dealing with invoice and credit notes will be advantage • Flight ticket (for non locals) • 2 weeks hotel accommodation • Excellent salary package • Assistance with setting up tax number, bank account etc. • Private medical insurance • Meal vouchers • Professional training provided by experts • Great chance to develop your career • Low costs of living Why use Recruitment Agency • You are given extra support in preparing for interviews • You have a contact person who gives you all the details of the job • You can ask for your application feedback anytime via email or phone • You don’t have to face the situation where company do not reply to you for days. • All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Less than 18.000 € gross / year Permanent Full-time Shared services and Finance Location/Romania/Bucharest Language/Polish Dutch Finnish Czech Operations Team Leader (Native English) Fri, 13 Jan 2017 16:46:59 CET 57235 http://www.europelanguagejobs.com/jobs/information-technology/operations-team-leader-native-english-57235.html PageGroup Barcelona Barcelona Spain We are looking for an Operations team Leader, English native, who will lead two teams (Customer Service and Data Entry). The person will provide: - Effective leadership and management to the teams, ensuring that all the targets are met. - Monitoring and coaching the members of the team. - Dealing with any escalations within the team. - Checking KPI's, budgets of the team. - Implement and follow processes and procedures, continually looking for improvements by analysing data and trends.We are looking for a Native English Speaker with a previous experience as Operations Team Leader. The ideal candidate should: Be highly organised. Have strong communication skills. Be self motivated. Have a previous experience as Team Leader or Operations Manager. Opportunity of a professional growth. Office based in Barcelona. 24.000 € - 30.000 € gross / year Permanent Full-time Information Technology Location/Spain/Barcelona Language/English French Travel Consultant - Enterprise Internationale Fri, 13 Jan 2017 16:42:25 CET 57234 http://www.europelanguagejobs.com/jobs/customer-service/french-travel-consultant-enterprise-internationale-57234.html PageGroup Barcelona Barcelona Spain Vos tâches comme un agent de voyage seront : Organiser et planifier le voyage de vos clients. Gérer tout le processus de réservation et les requêtes de traitement. Faire preuve de créativité pour assouvir les exigences de votre client. Offrir un soutien d'urgence en cas de problèmes. Prise en charge du client et adapter à ses besoins afin d'offrir un service et conseils personnalisés. Profil recherché : Excellente maîtrise du Français, tant écrit comme oral. Anglais courant c'est obligatoire. Capacité de travailler sous pression. Créativité et adaptabilité aux différentes situations. Rigoureux suivant le protocole, ayant la capacité d'improvisation. Connaissance d'Amadeus hautement valorisée. Disponibilité de travailler du Lundi au Dimanche (trois options disponibles) : 07h - 15h 15h - 23h 23h - 07h (chaque 7 semaines, 7 nuits) Salaire: 20.000 - 21.000€ + 3.000€ bruts annuels. Projection de carrière professionel 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English French German Travel Agent with Amadeus Fri, 13 Jan 2017 16:39:05 CET 57233 http://www.europelanguagejobs.com/jobs/customer-service/german-travel-agent-with-amadeus-57233.html PageGroup Barcelona Barcelona Spain Your tasks as a travel agent will be to: Organise and schedule the travel of your clients. Manage all the process of reservation and processing the queries. Get creative to fulfil as best as you can the requirements of your client. Offer emergency support in case of troubles. Support the client and adapt to their needs to offer a personalised advice and service. Flexibility regarding the working shifts. Excellent command of German, both written and oral Able to work with high pressure. Creative and can adapt themselves to every situation. Rigorous and can follow a protocol but know how to improvise if needs be. International and like to work with people from all around the world. Ready to get invested in a project. Knowledge of Amadeus is mandatory. Ability to work weekly hours; Monday to Friday (Three Shift Options). - 07h - 15h - 15h - 23h - 23h - 07h (Night Shift) Career path opportunities Location: Offices are located in the heart of Barcelona International environment and fun! 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/German German Customer Service Advisor Fri, 13 Jan 2017 16:34:45 CET 57232 http://www.europelanguagejobs.com/jobs/customer-service/german-customer-service-advisor-57232.html PageGroup Barcelona Barcelona Spain We are looking for a Customer Service Advisor, with the following responsibilities: Handling inbound complaints and provide accurate information about the products. Customer Service support. Helping customers to solve their own problems using our software. Delivering a fast, efficient response to customers via email and telephone. Providing help and support to customer queries and processing. High level of German (reading, writing and speaking) Comfortable working in English; Used to work under pressure, with peak workloads and multitasking. Solving ability, communication skills, organisation and attention to detail. Good understanding of MS Office. Opportunity for a professional growth; -Full-time position; -International environment; -Spanish and English lessons. 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English German German & French Truck Assistance Fri, 13 Jan 2017 16:31:05 CET 57231 http://www.europelanguagejobs.com/jobs/customer-service/german-french-truck-assistance-57231.html PageGroup Barcelona Barcelona Spain To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case. Advise and orient customers towards an appropriate solution. Coordinate all necessary steps of assistance: Handle international telephone calls and emails, register cases, document actions into our computer based system, organize appropriate assistance, and ensure the closure of each file. Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy. Contact; cranes to collect vehicles, hotels and buy flights for clients. Work in a team environment to ensure proper case handling. Administration of invoices and claims related to each case. Excellent telephone customer care skills. Excellent command of German and English (oral and written). Strong skills in logistics, languages and interpersonal relations. High appreciation of teamwork True interest and commitment for the corresponding shift 08h - 16h. Working weekends and bank holidays Excellent PC skills (Word, Excel, Internet), including strong typing ability - Stable company with international environment and possibilities for career development. - Central work location in Barcelona: Sants - Initial temporary contract directly with the company (3-6 months) and high possibility of permanent contract afterwards. - Training: 4 weeks 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/Spain/Barcelona Language/English German European Export Sales- Spanish/ French/ Portuguese Fri, 13 Jan 2017 16:25:54 CET 57230 http://www.europelanguagejobs.com/jobs/Export-Sales/european-export-sales-spanish-french-portuguese-57230.html Glen Callum Associates Luton England - East United Kingdom Area Sales Manager/ European Export SalesMulti-lingual European languagesAn exciting opportunity for an Area Sales Manager/ Export Manager located within a commute of the Luton area for a leading automotive parts supplier.Must be fluent in English and one (or more) of the following languages: Spanish, French or PortugueseBasic circa £28k-£36K Bonus Benefits PensionOffice Based in Luton: Commutable from Dunstable, Toddington, Flitwick, Stevenage, Hemel Hempstead, St Albans, Leighton BuzzardThis is an exciting opportunity for an Area Sales Export Manager to join a growing internationally recognised company. This is an office based role visiting customers 2/3 x per month.Our Client is one of the automotive aftermarket's leading suppliers of quality auto parts. With over 20 years of experience within the industry, the Company has been recognized for their strong export activities to major automotive distributors in excess of 40 countries worldwide.Person SpecificationOur client are looking for someone with:* Fluent English Language skills and any one (or more) of the following languages: Spanish, French or Portuguese.* Export Sales experience (Within an automotive parts company would be extremely desirable though not essential).* A meticulous eye for detail so you can spot any mistakes or typos on a document.* Computer literate with Microsoft Office especially Excel and Word.* Ability to quickly build credibility and relationships with key personnel.* Excellent communication skills , both written and verbal in all your languages.* Sales analysis experience would be extremely beneficial.* High standard of Maths/English .The RoleReporting to the Export General Manager you will be:* Developing new customers in Europe (country to be specific to your language capabilities).* Working closely with export customers to deliver required sales results, demonstrate excellent customer services and established effective communication.* Visiting customers on a regular basis to develop/maintain relationships and reach/exceed sales targets.* Getting involved in sales analytical work.* Day-to-day first contact point for customer queries.* Working closely with export customers to deliver the required sales results in the respective market.* Setting up export annual sales budget on assigned customers and meet with individual customers.* Various analytical work such as price comparison, cross referencing, preparing analytical reports, establishing effective team communication.* Liaising with purchasing/procurement department to maintain correct stock to help and support export sales/customers.* Updating new product files on a regular basis; encourage sales team to execute and implement new product files within the customer base.* Processing export orders and arrange logistics whenever needed.What Now?This is an exciting opportunity to join a leading supplier in the automotive industry.To apply for the role of Area Sales Manager- Export in a rapidly growing, well established international company then send your CV today to Claire Thomas at Glen Callum Associates Ltd.Claire is an ethical IRP registered recruiter and will deal with your application in strict confidence. If your application is successful you will be contacted directly by Claire and she will talk you through in detail the full company role and specifics.Don't delay, we're hiring now, apply today!REF 2409Glen Callum Associates are a leading automotive and industrial recruitment agency for sales, operational and marketing positions. We have an impressive client base of market leading manufacturers and distributors and are dedicated in providing candidates with advice, support and assistance in their recruitment search.Basic circa £28k-£36K Bonus Benefits Pension 36.000 € - 42.000 € gross / year Permanent Full-time Export Sales Location/United Kingdom/England - East Language/English French European Export Sales- Czech/ Polish Fri, 13 Jan 2017 16:15:06 CET 57229 http://www.europelanguagejobs.com/jobs/Export-Sales/european-export-sales-czech-polish-57229.html Glen Callum Associates Luton England - East United Kingdom Area Sales Manager/ European Export SalesMulti-lingual European languagesAn exciting opportunity for an Area Sales Manager/ Export Manager located within a commute of the Luton area for a leading automotive parts supplier.Must be fluent in English and one (or more) of the following languages: Czech, Slovakian, Polish, Hungarian or any other Eastern European language.Basic circa £28k-£36K Bonus Benefits PensionOffice Based in Luton: Commutable from Dunstable, Toddington, Flitwick, Stevenage, Hemel Hempstead, St Albans, Leighton BuzzardThis is an exciting opportunity for an Area Sales Export Manager to join a growing internationally recognised company. This is an office based role visiting customers 2/3 x per month.Our Client is one of the automotive aftermarket's leading suppliers of quality auto parts. With over 20 years of experience within the industry, the Company has been recognized for their strong export activities to major automotive distributors in excess of 40 countries worldwide.Person SpecificationOur client are looking for someone with:* Fluent English Language skills and any one (or more) of the following languages: Czech, Slovakian, or Polish.* Export Sales experience (Within an automotive parts company would be extremely desirable though not essential).* A meticulous eye for detail so you can spot any mistakes or typos on a document.* Computer literate with Microsoft Office especially Excel and Word.* Ability to quickly build credibility and relationships with key personnel.* Excellent communication skills , both written and verbal in all your languages.* Sales analysis experience would be extremely beneficial.* High standard of Maths/English .The RoleReporting to the Export General Manager you will be:* Developing new customers in Europe (country to be specific to your language capabilities).* Working closely with export customers to deliver required sales results, demonstrate excellent customer services and established effective communication.* Visiting customers on a regular basis to develop/maintain relationships and reach/exceed sales targets.* Getting involved in sales analytical work.* Day-to-day first contact point for customer queries.* Working closely with export customers to deliver the required sales results in the respective market.* Setting up export annual sales budget on assigned customers and meet with individual customers.* Various analytical work such as price comparison, cross referencing, preparing analytical reports, establishing effective team communication.* Liaising with purchasing/procurement department to maintain correct stock to help and support export sales/customers.* Updating new product files on a regular basis; encourage sales team to execute and implement new product files within the customer base.* Processing export orders and arrange logistics whenever needed.What Now?This is an exciting opportunity to join a leading supplier in the automotive industry.To apply for the role of Area Sales Manager- Export in a rapidly growing, well established international company then send your CV today to Claire Thomas at Glen Callum Associates Ltd.Claire is an ethical IRP registered recruiter and will deal with your application in strict confidence. If your application is successful you will be contacted directly by Claire and she will talk you through in detail the full company role and specifics.Don't delay, we're hiring now, apply today!REF 2409Glen Callum Associates are a leading automotive and industrial recruitment agency for sales, operational and marketing positions. We have an impressive client base of market leading manufacturers and distributors and are dedicated in providing candidates with advice, support and assistance in their recruitment search.Basic circa £28k-£36K Bonus Benefits Pension 36.000 € - 42.000 € gross / year Permanent Full-time Export Sales Location/United Kingdom/England - East Language/English Czech Conseiller Clientèle pour de grandes marques **Portugal** Fri, 13 Jan 2017 15:56:41 CET 57228 http://www.europelanguagejobs.com/jobs/customer-service/conseiller-clientele-pour-de-grandes-marques-portugal-57228.html Mgi Recruitment Lisbon Lisbon Portugal Notre client recherche des français qui ont le sens du relationnel pour rejoindre leur centre au Portugal ! Vous serez au sein d’une équipe française et travaillerez pour le marché français. De ce fait, notre client ne demande pas de niveau d’anglais spécifique ! Votre rôle consistera à prendre des appels de clients de marques connus et de les renseigner ou de les aider dans leurs démarches. C’est un rôle de téléconseiller qui peut être très intéressant pour développer vos compétences de relationnel avec la clientèle. Vous serez basé à Lisbonne, capitale du Portugal, connu pour être une ville très chaleureuse et de plus, en bord de mer. Notre client fournit un appartement pour ses employés, rembourse le billet d’avion, s’occupe du transport de l’aéroport à votre logement et vous proposera des cours de Portugais ! Si vous voulez plus d’informations, n’hésitez pas à postuler et je vous appellerais sous 24 heures! Permanent Full-time Customer Service Location/Portugal/Lisbon Language/French Inside sales position for German speakers in Dublin Fri, 13 Jan 2017 15:51:46 CET 55727 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/inside-sales-position-for-german-speakers-in-dublin-55727.html Mgi Recruitment Dublin Dublin Ireland A dynamic multinational and multicultural company is looking for dynamic and motivated German Speakers. They are looking for people ready to relocate in Dublin for an inside Sales Representative. Your profile: • Fluent German Speaker (Level C1+) • Fluent English level • High school diploma required, 4 years’ degree is a plus • Excellent communication skills • Customer Care oriented • Good PC skills (MS Office, Skype) • Be proactive and problem solving • Be able to work in a team Your Responsibilities will be: • Deliver an excellent service to all customers via email and phone • Know all the products and procedures to help the clients • Consulting with clients to provide the best solution for their business goals. • Carry out administration duties (as to update the database, reporting etc.) • Building customer relationships and managing accounts while increasing program revenue The client will offer you • Attractive salary and performance bonus • Excellent relocation package • Training on the latest technology • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements. • Private Pension and Life assurance. • On site canteen. • 29 days’ holiday entitlement + extra entitlements. 30.000 € - 36.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Ireland/Dublin Language/German Polish,Czech or French speakers!IT roles in GREECE Fri, 13 Jan 2017 15:49:29 CET 57227 http://www.europelanguagejobs.com/jobs/customer-service/polishczech-or-french-speakersit-roles-in-greece-57227.html DK Global Recruitment Athens Attica Greece Responsibilities Solving customers queries by phone or emails Provide excellent level of customer services Maintain strong professional relationships with all clients and customers Reporting to team managers or team supervisor Requirements Fluent or Native level Polish,Czech or French language and and English Customer Care Oriented Good technical skills and familiar with new technologies Very good knowledge of computers Previous experience would be an advantage Willing to relocate to Athens, Greece Enjoy talking with people by phone and emails Able to work in fast- pace and competitive atmosphere Benefits Competitive basic salary Up to 200€ performance bonus per month Extra Payment for Overtime, Sundays and Greek Holidays (75%) 2 Extra salaries per year (Christmas / Easter- Summer 20 days annual paid holiday Special Discounts and Offers for all employees Paid training using the latest technology Ongoing IT and Soft skills training provided by our specialists keeping you updated Career development opportunities Pension plan Health insurance coverage International, multicultural modern working environment On-site canteen Casual dress code In-House doctor and examination centre Location easy to reach by Public Transport Free Greek courses Welcome event Interactive activities: team-building, excursions, themed parties, sport events, etc. DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Why use Recruitment Agency You will be contacted within 30 min of your application You are given extra support in preparing for interviews You have a contact person who gives you all the details of the job You can ask for your application feedback anytime via email or phone You don’t have to face the situation where company do not reply to you for days. All our services to job seekers are free of charge. We also offer bonus scheme to candidates. Live Chat Get instant feedback of your job application or acquire more information about this job opportunity by chatting with us online. Simply go to our website www[dot]dkglobalrecruitment[dot]com and use the form on bottom right of this webpage and start chatting with us. Less than 18.000 € gross / year Project/Service based Full-time Customer Service Location/Greece/Attica Language/English French Polish Czech Spanish Customer Support/ Order Management Specialist Fri, 13 Jan 2017 15:40:20 CET 57226 http://www.europelanguagejobs.com/jobs/Sales-Order-Management/spanish-customer-support-order-management-specialist-57226.html e-Frontiers Ltd. Galway Galway Ireland Summary: A client of e-Frontiers, based in Galway is looking for Spanish Speakers. The company is a producer and distributor of medical devices worldwide. In this position you provide world class customer support to direct customers worldwide as well as to the international sales teams. This position requires fluency in English and Spanish and an extensive understanding of company products and processes, especially those related to sales processes and sales administrative concepts and policies. Essential Duties and Responsibilities include the following: • Serve as liaison between direct sales personnel, international field personnel, distributors, customers and various entities at corporate headquarters. Maintain excellent communication skills. • Execute the entire order to cash process for direct customers, international distributors and field personnel from initial quote through revenue recognition and collections. • Execute updates to work instructions, checklists and other operational forms as needed. • Support the international field personnel with all order processing, scheduling, logistics and overall account management. • Execute all aspects of the direct customer sales process through order processing, scheduling, logistics and overall account management; fulfills assigned administrative order to cash obligations. • Answer incoming telephone calls from internal and external customers, according to standards, set and exercise judgement in the handling of the call. • Document in-house Customer Service metrics. • Address general inquiries / comments from international prospects and potential distributors via the customer support hotline and email group. • Maintain CRM systems (SAP and Salesforce.com) to contain updated customer and field personnel information. • Coordinate system deliveries including new system sales, demos systems and service or replacement components with our logistics partners and customers. • Document and track customers’ new system device set up and create standard warranty contracts. • Support e-commerce order process including training customers. • Support the EMEA region demo process including scheduling and facilitating the demo delivery and pick up schedules. • Assist with warranty contract management and processing extended warranty contracts. • As the liaison between the customer and the internal staff, works closely with inventory management and sales team to assure orders are efficiently processed and customer delivery expectations are met. • Develops and cultivates favorable relationships with existing and potential customers. • Manage and make decisions to troubleshooting issues or customer complaints prior to escalating to management for assistance in resolving their problems. • Makes independent decisions based on department guidelines and policies. • May be asked to participate on inter-departmental project teams. • Regularly reports on sales activities in the region and uses best judgment to escalate issues as needed. • Perform other related duties as assigned.University Degree or equivalent preferred or equivalent combination of education and experience. • A minimum of 1-3 years related experience required. Previous experience in supporting the sales process for a medical device company a plus. • Must be fluent in English and Spanish. • Previous experience in managing timely sales and service order processing and documentation completion. • Able to work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. • Strong ability to multi-task throughout day on both phone queues and email. • Excellent communications skills, both written and oral. Excellent organizational skills. • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint and Access). • Highly motivated and dedicated individual. • Strong team player.Full-time, permanent position (6 months’ probation). • 2 weeks of training in the UK. • Attractive salary ranging from 25K – 30K, depending on experience. • Performance bonus. • Relocation package. • A wide range of benefits; o Health and dental insurance o Payed sick leave o 25 holidays o Pension plan o Every morning breakfast o … • Working hours between 8h-18h Mon-Fri, with exceptions at the end of month/quarter. 24.000 € - 30.000 € gross / year Permanent Full-time Sales Order Management Location/Ireland/Galway Language/Spanish English Thai Openings-Berlin, Germany-Customer Service Fri, 13 Jan 2017 15:39:03 CET 57225 http://www.europelanguagejobs.com/jobs/customer-service/thai-openings-berlin-germany-customer-service-57225.html Mgi Recruitment (not set) Berlin Germany Do you speak Thai and are looking for an opportunity? So, Berlin is waiting for you! Our client is an outsourcing company and is looking to recruit a Thai speaker for a Customer Service Advisor position in Berlin - Germany's capital. As a Customer Service Advisor, your priority will be to maintain solid customer relationships with the clients of this brand by solving the users’ queries. Responsibilities: • Answer to each customers’ enquiries successfully • Know all the products and procedures to help the clients • Listen to the customers’ feedbacks and adapt your service according to the feedbacks • Fluent Thai Speaker • Work permit for Europe • Some technical affinity desirable • Customer Care oriented • Be proactive • Excellent relocation package (Accommodation paid during the first month) • Attractive salary • 28 vacation days per year • Opportunity to work in a multicultural multinational company Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Germany/Berlin Language/English Thai Italian Customer Support/Order Management Specialist Fri, 13 Jan 2017 15:36:31 CET 57224 http://www.europelanguagejobs.com/jobs/Sales-Order-Management/italian-customer-supportorder-management-specialist-57224.html e-Frontiers Ltd. Galway Galway Ireland Summary: A client of e-Frontiers, based in Galway is looking for Italian Speakers. The company is a producer and distributor of medical devices worldwide. In this position you provide world class customer support to direct customers worldwide as well as to the international sales teams. This position requires fluency in English and Italian and an extensive understanding of company products and processes, especially those related to sales processes and sales administrative concepts and policies. Essential Duties and Responsibilities include the following: • Serve as liaison between direct sales personnel, international field personnel, distributors, customers and various entities at corporate headquarters. Maintain excellent communication skills. • Execute the entire order to cash process for direct customers, international distributors and field personnel from initial quote through revenue recognition and collections. • Execute updates to work instructions, checklists and other operational forms as needed. • Support the international field personnel with all order processing, scheduling, logistics and overall account management. • Execute all aspects of the direct customer sales process through order processing, scheduling, logistics and overall account management; fulfills assigned administrative order to cash obligations. • Answer incoming telephone calls from internal and external customers, according to standards, set and exercise judgement in the handling of the call. • Document in-house Customer Service metrics. • Address general inquiries / comments from international prospects and potential distributors via the customer support hotline and email group. • Maintain CRM systems (SAP and Salesforce.com) to contain updated customer and field personnel information. • Coordinate system deliveries including new system sales, demos systems and service or replacement components with our logistics partners and customers. • Document and track customers’ new system device set up and create standard warranty contracts. • Support e-commerce order process including training customers. • Support the EMEA region demo process including scheduling and facilitating the demo delivery and pick up schedules. • Assist with warranty contract management and processing extended warranty contracts. • As the liaison between the customer and the internal staff, works closely with inventory management and sales team to assure orders are efficiently processed and customer delivery expectations are met. • Develops and cultivates favorable relationships with existing and potential customers. • Manage and make decisions to troubleshooting issues or customer complaints prior to escalating to management for assistance in resolving their problems. • Makes independent decisions based on department guidelines and policies. • May be asked to participate on inter-departmental project teams. • Regularly reports on sales activities in the region and uses best judgment to escalate issues as needed. • Perform other related duties as assigned.University Degree or equivalent preferred or equivalent combination of education and experience. • A minimum of 1-3 years related experience required. Previous experience in supporting the sales process for a medical device company a plus. • Must be fluent in English and Italian. • Previous experience in managing timely sales and service order processing and documentation completion. • Able to work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. • Strong ability to multi-task throughout day on both phone queues and email. • Excellent communications skills, both written and oral. Excellent organizational skills. • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint and Access). • Highly motivated and dedicated individual. • Strong team player. Full-time, permanent position (6 months’ probation). • 2 weeks of training in the UK. • Attractive salary ranging from 25K – 30K, depending on experience. • Performance bonus. • Relocation package. • A wide range of benefits; o Health and dental insurance o Payed sick leave o 25 holidays o Pension plan o Every morning breakfast o … • Working hours between 8h-18h Mon-Fri, with exceptions at the end of month/quarter. 24.000 € - 30.000 € gross / year Permanent Full-time Sales Order Management Location/Ireland/Galway Language/English Italian German in Dublin? Work for the best! Inside Sales Agent Fri, 13 Jan 2017 15:35:33 CET 57223 http://www.europelanguagejobs.com/jobs/agent/german-in-dublin-work-for-the-best-inside-sales-agent-57223.html Mgi Recruitment Dublin Dublin Ireland Inside Sales Agent - Dublin, Ireland Are you looking for a Professional Challenge? Become an Inside Sales Representative and kick-start your career! Our client is an a one of the world biggest company and a leader of its business. It is an American multinational technology company that develops, supports and sells computer software, consumer electronics and personal computers and services. As an Inside Sales Representative, you will be part of an award winning sales and business development team for one of the fastest growing companies. You will work in sales for the biggest IT company in the world. Don’t miss this opportunity! Location: Dublin, Ireland You've probably heard that Guinness tastes better in Dublin (fresh from the factory), but what you may not know is that Dublin is a perfect destination for the whole family. Go through the historic buildings including Dublin Castle, and imposing St Patrick’s Cathedral, founded in 1191. Get lost in the city parks including landscaped St Stephen’s Green and huge Phoenix Park, containing Dublin Zoo. Responsabilities: • Contacting existing customers via telephone and email on a daily basis • Consulting with clients to provide the best solution for their business goals • Building customer relationships and managing accounts while increasing program revenue • Developing accounts and growing strategic relationships • Using existing client data to provide custom recommendations tailored to client goals • Processing orders set by the customer regularly • Native German • High school diploma required • On year experience in Sales • Highly motivated and goal-oriented • Takes direction well while also demonstrating leadership capabilities • Creative decision making skills and proven ability to work independently • Knowledge of MS Excel and Office and basic use of voicemail and electronic mail systems• Up to 10-15% bonus based on performance • Excellent relocation package (includes flight + Up to 7 night’s hotel accommodation) • Continuous paid training on the latest technology • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements • 29 days holiday entitlement + extra entitlements 24.000 € - 30.000 € gross / year Permanent Full-time Agent Location/Ireland/Dublin Language/English German German/French Junior Sales Representative - Intern Fri, 13 Jan 2017 15:33:48 CET 57222 http://www.europelanguagejobs.com/jobs/sales-marketing/germanfrench-junior-sales-representative-intern-57222.html SELLBYTEL Group Barcelona Barcelona Spain If you are looking for an Internship in a young and international company, this role is for you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. A typical day: You'll be speaking to the key decision makers in multinational companies to build long lasting business relationships. How you'll do this: -Researching businesses to find new sales opportunities -Teaming up with the marketing department to follow up their campaigns -Keeping the database refreshed with up to date market information What you bring to us: -An eagerness to learn -The ability to improvise and adapt to any situation -Self-confidence and a great team ethic -High/native level of German or French with fluent English We offer: -Part-time Internship, 20 hours/week. Salary:8400Euros gross/year approx. Benefits -Excellent training and mentoring _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. Less than 18.000 € gross / year Internship / Apprenticeship Partial - Indifferent Sales & Marketing Location/Spain/Barcelona Language/English French German Attention CZECH SPEAKERS! Work for the giant of IT in Greece Fri, 13 Jan 2017 15:32:34 CET 57221 http://www.europelanguagejobs.com/jobs/customer-service/attention-czech-speakers-work-for-the-giant-of-it-in-greece-57221.html Mgi Recruitment (not set) Attica Greece The city is the only European capital that offers a close proximity to the sandy beaches with the most marvellous sunsets in the world. The city enjoys a Mediterranean climate with one of the warmest winters of Europe. Athens is a lively but serene and melancholic place at the same time. The capital of Greece is a beautiful city with sandy beaches and a relaxing climate. But it has much more to offer! Take a stroll through one of its lovely parks or visit ancient historic monuments that still show the glory of the former centre of the ancient world! Our Client is a leading international company which improves the entertainment experience like sound quality, sophisticated design and advanced technology. Job description: • To support customers through phone, e-mail, chatting • To deal with difficult customers politely and patiently • To attain new knowledge • To have an excellent phone manners and maintenance of customer relationship • fluent Czech and English Speaker • Excellent communication and customer service skills • Good working knowledge of computers and MS Office and common internet applications • Have a Professional attitude and work well in a team atmosphere • Excellent communication and interpersonal skills • Competitive salary • Relocation package - Flights paid, Hotel accommodation for 2 weeks • Training paid • Career development opportunities • Office location in the city centre • Multicultural environment Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Greece/Attica Language/English Czech German/French Junior Sales Representative Fri, 13 Jan 2017 15:29:28 CET 57220 http://www.europelanguagejobs.com/jobs/sales-marketing/germanfrench-junior-sales-representative-57220.html SELLBYTEL Group Barcelona Barcelona Spain If you are a Sales Representative who wants to kick start your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be speaking to the key decision makers in multinational companies to build long lasting business relationships. How you'll do this: -Researching businesses to find new sales opportunities -Teaming up with the marketing department to follow up their campaigns -Keeping the database refreshed with up to date market information What you bring to us: -An eagerness to learn -The ability to improvise and adapt to any situation -Self-confidence and a great team ethic -High/native level of German or French with fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. We offer 2 schedules: 1.- Full-time, 39 hours, from Monday to Friday, from 9.00 to 18.00 For this schedule, candidates must speak French and German at a high level. Salary: Full Time: 18.000¿ gross/year, starting with 2.000Euros bonus gross/year and increasing up to 4.000Euros during the first year 2.- Part-time, 20 hours/week : For this schedule you just speak French or German at a high/native level. Salary: 9.230Euros gross/year starting with 1.025,64Euros gross/year bonus and increasing up to 2.051,28Euros during the first year Benefits -Excellent training and mentoring -Relocation package (if you are living abroad) To negotiate Project/Service based Indifferent Sales & Marketing Location/Spain/Barcelona Language/English German Aftermarket Business Manager - Export Fri, 13 Jan 2017 15:28:31 CET 57219 http://www.europelanguagejobs.com/jobs/Field-Sales/aftermarket-business-manager-export-57219.html Glen Callum Associates Stoke-on-Trent England - West Midlands United Kingdom Aftermarket Business Manager - ExportLeading Vehicle ManufacturerWe are seeking an experienced Export Aftermarket Sales Manager to manage and develop parts and service business in Europe on behalf of a leading vehicle manufacturer.Midlands / NorthIdeal Location - Stafford, Stoke-on-Trent, Telford, Wolverhampton, Cannock, Burton-on-Trent, Derby, Nottingham, Crewe, BirminghamBasic 45-55k Bonus (up to 20%) BenefitsThe CandidateThe Export Aftermarket Business Manager will become part of a focussed, successful team managing parts and service activities of a leading vehicle manufacturer in Europe .* Experience and knowledge of working with a dealer network is essential coupled with a strong understanding of aftersales , in particular parts and service.* Strong communication skills with the ability to influence and negotiate.* The ability to manage and develop key relationships at stakeholder level.* Proactive, tenacious and energetic.* Commercial acumen with the ability to develop and initiate strategies* Excellent PC skills, in particular Microsoft Office.The Role* Proactively work with, develop and influence the dealer network at a senior / dealer principle / owner level to achieve annual sales targets for parts and service.* Maximise genuine parts and service turnover to meet targets.* Identify development requirements and opportunities.* Carry out regular reviews with key stakeholders.* Complete performance analysis of dealers against sales plan objectives.* Work closely with senior dealership figures to develop an on-going strategy.* Look for new product opportunities and report feedback to the product development team.This is an exciting and challenging opportunity to join a leading automotive manufacturing company and become part of a highly successful and motivated team.This role will include travel to European dealers.Apply in ConfidenceTo apply for the Aftermarket Sales Manager - Europe please forward your CV to Kayleigh Bradley , Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh directly for a further chat on the job.Kayleigh is an ethical IRP registered recruiter and will deal with your application in strict confidence. If your application is successful, you will be contacted directly by Kayleigh and she will talk you through in detail the full company role and specifics.Don't delay, we're hiring now, apply today!JOB REF 2489KBGlen Callum Associates are a leading automotive and industrial recruitment agency for sales, operational and marketing positions . We have an impressive client base of market leading manufacturers and distributors and are dedicated in providing candidates with advice, support and assistance in their recruitment search. Our consultants have valuable senior sales, marketing and operational experience within organisations within the automotive and industrial industry, allowing us to share an empathy with both client and candidate alike.Basic 45-55k Bonus (up to 20%) Benefits 60.000 € - 72.000 € gross / year Permanent Full-time Field-Sales Location/United Kingdom/England - West Midlands Language/English German Dutch Speakers needed in Bucharest! Customer Service Fri, 13 Jan 2017 15:13:58 CET 56403 http://www.europelanguagejobs.com/jobs/customer-service/dutch-speakers-needed-in-bucharest-customer-service-56403.html Mgi Recruitment Bucharest Bucharest Romania Looking for a new professional opportunity where you can develop within an international organization? MGI is an international expert in the multilingual recruitment industry. Our client in Romania; is now looking for a Dutch Customer Service Specialist to join an international team in Bucharest. The location: In Bucharest, you will find an interesting mix of old and new architecture with excellent attractions for everyone. Its café culture, its trendy bars and its delicious eating options will engage you from the first moment. In you are interested in culture, you will find an eclectic scene, a number of world-renowned facilities and institutions as the prominent Romanian Atheaneum. Either you prefer to do something during the day, or during the night, this city will have many options for you. Who is our client? The hiring company is an American multinational, specialized in business process outsourcing and information technology services. They are looking for talented people, to help them Responsibilities: • Taking phone calls and handling emails/webcases. • Solving Customer's problems (previous training will be provided). • Creating standard operating procedures. • Arranging working schedule with colleagues flexibility, according to business needs. • Working on database. Your profile: • Good PC Skills. • Ability to solve problems. • Bachelor Degree. • Patience, empathy and preciseness. • Dutch + English. We offer: -Realistic opportunities to develop within international organization. -Competitive Salary (Higher than average salaries in Romania). -Relocation package: flight tickets + two weeks of accommodation. -Rent allowance for 2 years. Permanent Full-time Customer Service Location/Romania/Bucharest Language/English Dutch English CRM - Malta Fri, 13 Jan 2017 14:50:48 CET 57218 http://www.europelanguagejobs.com/jobs/Gaming/english-crm-malta-57218.html Betting Connections Recruitment Solutions (not set) Malta Key objectives and responsibilities: • Nurture and maintain player relationships through pro-active engagement via phone, e-mail and live chat • Outbound retention/reactivation calls • Active pursuit and sharing of customer knowledge • To support and leverage our CRM infrastructure • Partake in the planning of customer engagement initiatives • Facilitate resolutions to customer queries and issues brought forward while actively striving to achieve a “one correct answer” across all channels • Assist in the alignment of campaigns/promotions across all customer touch points allocated for each campaign/promotion • Receive, handle and translate customer KYC documents • Implement everyday improvement • Participate in quarterly assessments whereby various projects will be discussed and assigned Essential skills and experiences relevant to the role: • Native level of spoken and written English • Fearless attitude towards outbound retention/reactivation calls • Basic knowledge of Microsoft Word and Excel • Fluent English Desirable skills and experiences relevant to the role: • Creative, catchy writing style Personality: • Outstanding interpersonal skills and the ability to establish positive relationships with employees at all levels of the business as well as external partners • Resilient, approachable with the ability to work successfully in a dynamic, fast paced environment • Ability to operate as a team player, with a flexible and positive attitude • Always operates with the highest levels of honesty, integrity and fidelity, acting in the best interest of the business at all times • Ability to work to tight deadlines, effectively prioritize and deliver to a high standard whilst under pressure To negotiate Permanent Full-time Gaming Location/Malta/ Language/English Finnish CRM - Malta Fri, 13 Jan 2017 14:47:43 CET 57217 http://www.europelanguagejobs.com/jobs/Gaming/finnish-crm-malta-57217.html Betting Connections Recruitment Solutions (not set) Malta Key objectives and responsibilities: • Nurture and maintain player relationships through pro-active engagement via phone, e-mail and live chat • Outbound retention/reactivation calls • Active pursuit and sharing of customer knowledge • To support and leverage our CRM infrastructure • Partake in the planning of customer engagement initiatives • Facilitate resolutions to customer queries and issues brought forward while actively striving to achieve a “one correct answer” across all channels • Assist in the alignment of campaigns/promotions across all customer touch points allocated for each campaign/promotion • Receive, handle and translate customer KYC documents • Implement everyday improvement • Participate in quarterly assessments whereby various projects will be discussed and assigned Essential skills and experiences relevant to the role: • Native level of spoken and written Finnish • Fearless attitude towards outbound retention/reactivation calls • Basic knowledge of Microsoft Word and Excel • Fluent English Desirable skills and experiences relevant to the role: • Creative, catchy writing style Personality: • Outstanding interpersonal skills and the ability to establish positive relationships with employees at all levels of the business as well as external partners • Resilient, approachable with the ability to work successfully in a dynamic, fast paced environment • Ability to operate as a team player, with a flexible and positive attitude • Always operates with the highest levels of honesty, integrity and fidelity, acting in the best interest of the business at all times • Ability to work to tight deadlines, effectively prioritize and deliver to a high standard whilst under pressure To negotiate Permanent Full-time Gaming Location/Malta/ Language/English Finnish BI Specialist Fri, 13 Jan 2017 14:39:05 CET 57216 http://www.europelanguagejobs.com/jobs/information-technology/bi-specialist-57216.html Triple 3 Group (not set) Malta Our client a leading provider of performance marketing software, is currently seeking sharp and motivated people to join and strengthen their rapidly growing teams. As an integral member of the Data & Analytics team, the BI Specialist is responsible for the design, development, implementation, management and support of the entire DWH domain and its outputs while promoting best practices in all areas. Working along with other Data & Analytics team members and cross-functional teams, you will be required to use your skills and experience as a BI Specialist to highly contribute to entire DWH lifecycle to ensure a high quality, high availability data platform that serves internal and external users alike. You shall also be required to keep well-informed of latest BI / Analytics trends and technologies to ensure optimum products quality. Essential Job Functions: Design, development, testing, implementation and post-implementation of the entire DWH domain; Development and support of analytical and reporting applications; Work closely with DBAs, Data Architect, product developers and product manager to ensure functional and technical solutions meet the business requirements and service levels; Monitoring and tuning for performance; Design and implement technology best practices, guidelines and repeatable processes; Provide support as required to ensure the availability and performance of DWH and BI products for both external and internal users; Provide technical assistance and cross training to other team members, operations, product, support on BI matters; Ability to perform duties with moderate to low supervision.Skills and Knowledge: Business analysis to gather requirements and translate into specifications that will be used to drive data store/ data warehouse/ data mart design and configuration. This can be internal or with 3rd party data providers; MS SSIS; MS SSAS; Strong SQL skills in both querying and tuning; Excellent knowledge of dimensional modelling; Proficiency with one or more reporting/dashboarding tools such as Dundas, SSRS, Qlik, Tableau and SAP Business Objects; Knowledge of R and familiarization with MS Azure SQL DWH and Intelligence & Analytics suite is desired; BA/BS in Computer Science or related field is preferable. Equivalent combination of experience, education and training will be considered; Certifications in Microsoft BI certifications are favoured. Experience: Solid hands-on 3+ years with MS BI technologies (namely SSIS and SSAS); 3+ years' involvement in a DWH/BI lifecycle project; Experience with a highly transactional, high volume data warehouse; Performance tuning (database, cubes); Effective communication with 3rd party data providers; Previous working experience within the iGaming vertical is preferred. To negotiate Permanent Full-time Information Technology Location/Malta/ Language/English Customer Care Agent w/ Native level of Dutch/Flemish Fri, 13 Jan 2017 14:36:45 CET 57215 http://www.europelanguagejobs.com/jobs/agent/customer-care-agent-w-native-level-of-dutchflemish-57215.html Babel Profiles Barcelona Barcelona Spain Do you have good communication skills and do you want to work in an international environment and help people all around the world? If Dutch or Flemish is your mother tongue, this is your chance! Our client is an international company working for a Digital Service Provider, designing solutions and operating customized processing services around payment, from their office in Poblenou. They help customers all around the world once they have problems with their credit/debit cards. For their customer service team, they are looking for enthusiastic candidates who want to help these people during their travels, trips and holidays. As Customer Care Agent, your responsibilities include: - Answering questions over the phone or by e-mail from different customers all around the world - Providing customers with information about their credit/debit cards once there are problems or questions - Giving advice and providing your customers with solutions - Maintaining a good relationship with your customersKey Languages: - Native level of Dutch/Flemish - Good level English Core Skills/Experience: - Preferably experience with customer contact over the phone - Good communication skills and a team player - A positive attitude and enthusiasm - Motivation to contribute to customer satisfaction and their successWhat’s on Offer: - Fixed salary plus bonus - A pleasant and friendly work environment without strong hierarchical culture - An open working atmosphere in which they listen to the ideas and suggestions of their employees - Easily accessible office 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Spain/Barcelona Language/English Dutch Sales Agent w/native level of French Fri, 13 Jan 2017 14:34:31 CET 57214 http://www.europelanguagejobs.com/jobs/Telesales-Lead-Generation/sales-agent-wnative-level-of-french-57214.html Babel Profiles Barcelona Barcelona Spain You are ready to get started (again) in sales bringing your good communication skills into action? Do you speak French on a native level? If that sounds like you, discover this opportunity... Our client is an international company working from their office in Poblenou for a Swedish Security Company. As a Sales Agent, your responsibilities include: - Contact existing clients in order to upsell or upgrade security systems (NO COLD CALLING) - Make follow-up calls to your existing set of clients and find out about their product satisfaction - Provide information on more advantageous product packages and give advice depending on the expectations and needs of your clients - Maintain a good relationship with your clientsKey Languages: - Native level of French - Good level of English Core Skills/Experience: - Good communication skills and a team player - A positive attitude, enthusiasm, and perseverance What’s on Offer: - Fixed salary plus bonus - A pleasant and friendly work environment without strong hierarchical culture - An open working atmosphere in which we listen to your ideas and suggestions - Centrally located office 18.000 € - 24.000 € gross / year Permanent Full-time Telesales/Lead Generation Location/Spain/Barcelona Language/English French Sales Agent w/native level of Dutch or Flemish Fri, 13 Jan 2017 14:32:32 CET 57213 http://www.europelanguagejobs.com/jobs/agent/sales-agent-wnative-level-of-dutch-or-flemish-57213.html Babel Profiles Barcelona Barcelona Spain You are ready to get started (again) in sales bringing your good communication skills into action? Do you speak Dutch or Flemish on a native level? If that sounds like you, discover this opportunity... Our client is an international company working from their office in Poblenou for a Swedish Security Company. As a Sales Agent, your responsibilities include: - Contact existing clients in order to upsell or upgrade security systems (NO COLD CALLING) - Make follow-up calls to your existing set of clients and find out about their product satisfaction - Provide information on more advantageous product packages and give advice depending on the expectations and needs of your clients - Maintain a good relationship with your clients Key Languages: - Native level of Dutch or Flemish - Good level of English Core Skills/Experience: - Good communication skills and a team player - A positive attitude, enthusiasm, and perseverance What’s on Offer: - Fixed salary plus bonus - A pleasant and friendly work environment without strong hierarchical culture - An open working atmosphere in which we listen to your ideas and suggestions - Centrally located office 18.000 € - 24.000 € gross / year Permanent Full-time Agent Location/Spain/Barcelona Language/English Dutch Customer Service Executive – Norwegian Fri, 13 Jan 2017 14:28:02 CET 57212 http://www.europelanguagejobs.com/jobs/customer-service/customer-service-executive-norwegian-57212.html Booking.com London London United Kingdom As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries. This is a full-time (40 hours per week) position in 8 hour shifts that will be scheduled between 06:45 and 24:00. We are open 24/7 and require you to work a block of night shifts. B.responsible You will liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mails Deliver a high level of customer service; Actively participate in various projects within the department; Promote the Booking.com culture along with your colleagues;B.skilled Our ideal Candidate will have excellent communication and problem-solving skills; Takes responsibility and ownership; Is passionate about helping customers; Fluent in both written and spoken English and Norwegian; Available full-time (40 hours per week) and flexible in work schedule; In possession of a valid work-permit for the UK.B.offered Full-time, 5 weeks paid training; Work schedule 4-6 weeks in advance; International working environment; Convenient office location in London; 25 holidays per year (on full-time basis); Free lunch every day;· Quarterly Bonus Plan – 12% of your salary, based on set targets; Premium pay for certain hours worked at evenings and weekends; 18.000 € - 24.000 € gross / year Permanent Full-time Customer Service Location/United Kingdom/London Language/English Norwegian Sales Support Specialist (w/m) Fri, 13 Jan 2017 14:25:33 CET 57211 http://www.europelanguagejobs.com/jobs/Business-Development/sales-support-specialist-wm-57211.html Gallup (not set) Berlin Germany Wen wir suchen … Gallup sucht nach einem energiegeladenen, ehrgeizigen, cleveren Sales-Experten, der unsere Managing Consultants dabei unterstützt, den Bedarf unseres wachsenden Unternehmens zu decken. Die Bewerberin/Der Bewerber ist ein strategischer Networker und hat das Selbstbewusstsein, zu den richtigen Entscheidungsträgern durchzudringen. Unsere Sales Support Specialists arbeiten konkurrenzbetont und haben ausreichend Eigenantrieb und Initiative, um alleine sowie im Team zu arbeiten. Sie haben ein natürliches Selbstbewusstsein und Charisma, um Menschen von neuen Ideen zu überzeugen und sie sind dazu in der Lage, für Gallups wissenschaftliche Tools zu werben. Um in dieser Rolle Erfolg zu haben, müssen Sie dem Verkauf mit Leidenschaft begegnen. Sie sind dazu in der Lage, Widerstand positiv zu bewältigen, lang anhaltende Freundschaften mit Geschäftsführern aufzubauen und Gallups komplexe Konzepte einfach und verständlich darzustellen. Sie arbeiten gerne mit talentierten Menschen in einer hektischen Sales-Team-Umgebung zusammen und Sie sind ein motivierter Selbststarter. Ihre Aufgaben … • Sie unterstützen das Business Development Team, indem Sie dynamisch neue Kunden anwerben sowie bestehende Kundenbeziehungen ausbauen und mit Hilfe von verschiedenen Quellen wie z.B. Online Business/Social Networking-Plattformen wie LinkedIn, Facebook etc. Leads ausbauen. • Sie wirken bei Aufgaben, die sich auf das Ausschreiben von Angeboten beziehen, mit und schaffen Sales-Sicherheiten; wenn nötig, nehmen Sie an Meetings teil. • Sie übernehmen Verantwortung für den Leadprozess – beginnend beim Gewinn von neuen Unternehmensmöglichkeiten bis hin zur Qualifizierung und der Vereinbarung von Terminen. • Sie erkunden und entwickeln aktiv mögliche Leads und bauen diese sowie Möglichkeiten zur Unternehmensentwicklung aus. • Sie gewinnen gezielte und strategische Unternehmensaccounts. • Sie arbeiten mit Ihren Sales-Partnern direkt zusammen, um deren Bedürfnisse zu verstehen und den Verkaufszyklus zu fördern: Sie setzen sich tägliche, wöchentliche und monatliche Ziele, welche Sie stets zu übertreffen suchen. Voraussetzungen … • Bachelor-Abschluss (Mindestanforderung) • Hervorragende schriftliche und verbale Kommunikation, deutsch und englisch. Weitere Sprachen sind von Vorteil • Mindestens ein Jahr Sales- oder B2B-Erfahrung • Sie können überzeugen und sind ehrgeizig – Sie sind eine Unternehmernatur mit einem Gespür für Networking • Sie haben das Selbstbewusstsein und Charisma, um mit Kunden per Telefon, über E-Mail oder persönlich Beziehungen aufzubauen • Bewerber müssen berechtigt sein, als Vollzeitkraft in Berlin zu arbeiten ** Bitte senden Sie Ihren Lebenslauf sowohl in englischer als auch in deutscher Sprache** Gallup ist ein Arbeitgeber, der Chancengleichheit schätzt und unterstützt sowie Vielfalt und Inklusion fördert. In Übereinstimmung mit geltendem Recht werden wir alle qualifizierten Bewerber/innen in Betracht ziehen, ungeachtet von Herkunft, Hautfarbe, Religion, Geschlecht, Behinderung, sexueller Orientierung oder Identität bzw. anderer rechtlich geschützter Bereiche, soweit dies im Einklang mit geltendem Recht steht. To negotiate Permanent Full-time Business Development Location/Germany/Berlin Language/English German Consulting Analyst (w/m) Fri, 13 Jan 2017 14:19:30 CET 57210 http://www.europelanguagejobs.com/jobs/consulting/consulting-analyst-wm-57210.html Gallup (not set) Berlin Germany Wen wir suchen … Hast Du eine Affinität für Daten und Spaß daran, ihnen interessante Erkenntnisse zu entlocken? Interessierst Du dich dafür, was Menschen antreibt und ihr Verhalten beeinflusst? Kannst Du viele Fäden zugleich in der Hand halten, ohne dabei den Blick für die Details zu verlieren? Hast Du Interesse an den komplexen Herausforderungen, vor denen Unternehmen heute stehen? Wenn Du diese Fragen bejahst, bist Du bei Gallup genau richtig. Wir sind ein forschungsbasiertes Beratungsunternehmen, das Kunden weltweit dabei unterstützt, Erkenntnisse aus der psychologischen und ökonomischen Forschung für sich zu nutzen und auf dieser Basis wichtige Veränderungen im Unternehmen auf den Weg zu bringen. Die Bandbreite unserer Projektthemen umfasst unter anderem Kulturwandel in Unternehmen, Führungskräfteentwicklung und Kundenbindung. Consulting Analyst ist eine Einstiegsposition innerhalb unseres Consulting Teams, die dir die Möglichkeit gibt, früh Verantwortung für Projektbestandteile zu übernehmen und sehr schnell viel Neues zu lernen. In Zusammenarbeit mit deinem Team wirst Du dich in die Ziele und Herausforderungen unserer Kunden in unterschiedlichen Branchen einarbeiten. Du wirst Pläne erarbeiten, um verschiedenen Problemstellungen mit quantitativen und qualitativen Methoden auf den Grund zu gehen, und diese auch operativ umsetzen. Die Analyse von Kundendaten ist ein essenzieller Teil deiner Rolle, ebenso wie das Zusammenfassen deiner Erkenntnisse und Empfehlungen in Berichten und Präsentationen. Du hast vielfältige Entwicklungsmöglichkeiten im Consulting Team, z.B. in den Bereichen Projektmanagement, Kundenkommunikation und nicht zuletzt im Change Management – bei der Umsetzung unserer Empfehlungen. Deine Aufgaben … • Recherche von Kundenbranchen, Trends und Wettbewerb • Erstellen quantitativer und qualitativer Forschungs- und Analysepläne • Aufsetzen von Befragungen in Zusammenarbeit mit dem Operations Team • Durchführung von Stakeholder Interviews und Fokusgruppen • Auswertung von Befragungsergebnissen, Kundendaten und qualitativen Inputs • Erarbeiten von Lösungsansätzen und Empfehlungen • Erstellen und Qualitätskontrolle von Berichten und Präsentationen • Abstimmung mit dem Kunden und mit internen Partnern • Zuarbeit bei Angeboten in der Neukundenakquise Voraussetzungen … • Erfolgreicher Bachelor-Abschluss; bevorzugt Master-Abschluss in einem Studienfach mit quantitativer Methodik (Wirtschaftswissenschaften, Naturwissenschaften, Psychologie,…) • Deutsch und Englisch fließend; weitere europäische Sprachen sind von Vorteil • Erfahrung in der Analyse von Daten. Eine Vertrautheit mit Statistik-Software (SPSS) ist bevorzugt. ** Bitte senden Sie Ihren Lebenslauf sowohl in englischer als auch in deutscher Sprache** Gallup ist ein Arbeitgeber, der Chancengleichheit schätzt und unterstützt sowie Vielfalt und Inklusion fördert. In Übereinstimmung mit geltendem Recht werden wir alle qualifizierten Bewerber/innen in Betracht ziehen, ungeachtet von Herkunft, Hautfarbe, Religion, Geschlecht, Behinderung, sexueller Orientierung oder Identität bzw. anderer rechtlich geschützter Bereiche, soweit dies im Einklang mit geltendem Recht steht. Bewerber müssen berechtigt sein, als Vollzeitkraft in Berlin zu arbeiten. To negotiate Permanent Full-time Consulting Location/Germany/Berlin Language/English German German / Norwegian/Swedish + Eanglish Skeaking CSO Malta Fri, 13 Jan 2017 14:14:53 CET 57209 http://www.europelanguagejobs.com/jobs/customer-service/german-norwegianswedish-eanglish-skeaking-cso-malta-57209.html Spoton Connections (not set) Malta Responsibilities: · Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services; · Ensure that client accounts are opened according to the client’s product and service guidelines; · Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application; · Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information; · Identify selling opportunities after analysing the customer’s needs; · Address cancellation and temporary/ permanent blocking of cards, as per customer requests; · Process of transactions and outgoing payments accurately within the company’s I.T. systems; · Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; · Keeping records as required; · Issuing of new cards and renewal processes. · Assistance with gathering of data/information for the company (via phone, e-mails and chat); · Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies; · Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions; · Communication and close cooperation with country co-ordinators and other departments; · Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records; · Other related ad hoc duties that may be assigned from time to time.                                                                                       Advantages: · The opportunity to work in a dynamically evolving company; · Opportunities for growth, realization of own ideas and further training; · Professional and attentive environment; · Other benefits, depending on candidates’ skills and experience.   Requirements: · University degree ·  Fluent in both English and Swedish/German/Norwegian Speaking . Additional languages will be a benefit. · Previous experience in a similar position is an asset · Strong communication skills, both verbal and written · Computer skills ·  Team player and customer oriented ·  Willingness to learn and expand horizons Permanent Full-time Customer Service Location/Malta/ Language/Norwegian Swedish Technical Support Engineer (German Speaking) Fri, 13 Jan 2017 14:11:06 CET 57208 http://www.europelanguagejobs.com/jobs/Technical-Support/technical-support-engineer-german-speaking-57208.html CSS Corp Sp. z o.o. Wroc?aw Dolnoslaskie Poland • Troubleshoot all calls from the customers. • Ensure consistent customer satisfaction. • Document all communication with customers in the CRM. • Notify/Discuss with TL/Manager on Tickets that require assistance. • Timely handoff (escalation) of cases that require technical or political to L3 TAC. • Plan and constantly work on upgrading tech and product expertise. • Contribute to the knowledge base/ Tech Forum. • Work place: Wroc?aw• Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, FTP, TFTP) • Bridging and switching concepts, LAN technologies such as Ethernet, Giga, • Knowledge on VLANs, Tagging, IP addressing, sub netting and Routing concepts • Basic Knowledge on Firewalls and End Point Security Systems • Experience in troubleshooting tools like Wireshark, Ethereal, TCP Dumps • Good English skills (communication and listening) • Very good German language skills • Good communication skills (both verbal and written) • MCSE/MCP/CCNA/ RHCE Certification will be an added advantage • Relevant experience in configuration high-end networks will be an asset Permanent Full-time Technical Support Location/Poland/Dolnoslaskie Language/English German Cash Collector with Dutch Fri, 13 Jan 2017 14:08:57 CET 57207 http://www.europelanguagejobs.com/jobs/credit-collections/cash-collector-with-dutch-57207.html Accenture Warsaw Mazowieckie Poland Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition. Key responsibilities - Responsible for timely cash collection for the assigned portfolio of clients (calls, dunning letters, emails etc.). - Managing customers’ orders (hold/release) - Performing credit limit analysis - Customer Master Data maintenance - Forecasting (cash, risks, opportunities, past due level) - Calculating Bad Debt Reserve - Active participation in regional operational calls - Building long term relationship with regional Sales, Finance and Customer Service departments - Performing ad-hoc activities delegated by management team- Very good English - Fluent DUTCH (C1) - Minimum 1 year of Collections/OTC/AR experience - Good Excel skills - Ownership & Pro-activeness - Excellent communication and interpersonal skills - Strong organizational, multi-tasking, and time-management skills- Opportunity to work for the most recognized brands in the world - Attractive salary - Online and classroom trainings - Notable discount for the language courses - Social benefit packages including: private medical care, My Benefit, life insurance, professional photo classes - Open communication among all employees and across the teams - Ongoing mentoring and support not only during the induction period - Friendly work atmosphere and chill-out spaces for chats - Accelerate runners club and the participation in various employee initiatives - Beverages (as coffee, tea) at any time you want Permanent Full-time Credit/Collections Location/Poland/Mazowieckie Language/English Dutch German Speaking Compliance Agent (Part Time) Fri, 13 Jan 2017 14:02:33 CET 57206 http://www.europelanguagejobs.com/jobs/customer-service/german-speaking-compliance-agent-part-time-57206.html Spoton Connections (not set) Malta Overview of Role The Compliance Team is our first line of defence against money laundering. As a Compliance Agent you will be responsible for carrying out customer due diligence on our clients including the collecting and evaluating of documentation and making informed decisions based on our clients’ risk profiles. This is a part-time position that will be based in Malta. Candidate will be required to work approximately 20 hours per week which may vary depending on the Company’s requirements. Candidate must be willing to work weekends. Key Responsibilities · Carry out customer due diligence in line with the KYC procedures of the Company, including the collection of KYC documentation, the verification of that documentation by appropriate means and the carrying out of ongoing monitoring; · Liaising with clients for the purpose of completing KYC checks; · Classify clients according to the risk analysis procedures of the Company; · Work closely with the Compliance Manager to investigate suspect behaviour or problematic clients; · Work closely with the Compliance Manager regarding approval or disqualification of new client relationships and ongoing client relationships; · Maintain logs in order to ensure accurate and up to date reporting on work progress; · Oversee that documentation is stored in accordance with the Company’s record keeping policy; · Candidate may be required to assist with fraud detection, prevention and/or customer support. Skills and Attributes · Organised and reliable with attention to detail – can handle multiple tasks and work in a fast-paced environment; · Outstanding written and oral communication; · A sense of humour and positive, ‘make it work’ attitude; · Fluency in other European languages a plus, preferably German; · Excellent ability to recognise non-obvious patterns · Ability to work independently and in team-based environments · Ability to make complex investigative decision · Eligibility to work in Malta Experience · Experience within the customer service, compliance or fraud sectors a plus · Bachelor’s degree or equivalent from an accredited college a plus · We are open and willing to train candidates without any compliance experience Permanent Partial - Morning shift Customer Service Location/Malta/ Language/English German Cash Collector with Danish & English Fri, 13 Jan 2017 13:58:18 CET 57205 http://www.europelanguagejobs.com/jobs/credit-collections/cash-collector-with-danish-english-57205.html Accenture Warsaw Mazowieckie Poland Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition. Key responsibilities include - Timely cash collection for the assigned portfolio of customers (via calls, emails, dunning letters, statements of account) - Providing accurate status of outstanding receivables, actions completed and planned to different stakeholders - Calculating bad debt reserve and performing regular follow up on the accounts with aged debt - Supporting cash allocation and arranging missing remittance advices for the unapplied & unidentified payments - Supporting customer master data setup - Forecasting cash collected, risks, opportunities and past due level - Building long term relationship with Clients, regional Sales, Finance and Customer Service departments - Responding to Client's enquiries, requests or complaints (e-mail/ phone) - Cooperating with Accounts Payable, General Ledger and Cash Application Teams - Performing ad-hoc activities delegated by Management Team - Supporting month end closure activities- Fluent English & Danish languages - Minimum 1 year of Finance or Accounting experience - Ms Office (mainly Excel) skills are essential - ERP literacy would be an asset (C5, Oracle) - Ownership & Pro-activeness - Excellent communication and interpersonal skills - Strong organizational, multi-tasking, and time-management skills- Opportunity to work for the most recognized brands in the world - Attractive salary - Online and classroom trainings - Notable discount for the language courses - Social benefit packages including: private medical care, My Benefit, life insurance, professional photo classes - Open communication among all employees and across the teams - Ongoing mentoring and support not only during the induction period - Friendly work atmosphere and chill-out spaces for chats - Accelerate runners club and the participation in various employee initiatives - Beverages (as coffee, tea) at any time you want Permanent Full-time Credit/Collections Location/Poland/Mazowieckie Language/English Danish Bilingual administrative English&French Fri, 13 Jan 2017 13:41:48 CET 57204 http://www.europelanguagejobs.com/jobs/other/bilingual-administrative-englishfrench-57204.html Randstad Carreño Asturias Spain We are looking for administrative professionals for the Service Center of a multinational company; for giving support in administrative tasks and cooperating in all procedures within this area.- Bachelors degree in Business Administration or related - Experience in administration and customer service - Proficiency in English and French - EU visa required - Project-based contract starting with 6 months - Salary: 20.400 € gross year 18.000 € - 24.000 € gross / year Project/Service based Full-time Other Location/Spain/Asturias Language/English French Czech Speakers- Apply Now in Greece for a Dream Career!! Fri, 13 Jan 2017 13:39:44 CET 57203 http://www.europelanguagejobs.com/jobs/Technical-Support/czech-speakers-apply-now-in-greece-for-a-dream-career-57203.html Mgi Recruitment Athens Attica Greece About Athens: It is almost impossible not to have heard of this city before. And this is basically because Athens is one of the most interesting European cities, and not only because of its incredible history and ancient monuments. It is also because of its great gastronomy, weather and the warmth of the people who inhabit it. About us: At mgi recruitment we specialize in the large-scale recruitment of multilingual professionals for internationally based contact centers. From our Dublin base, we look after the needs of Multinational Business Process Outsourcing and Call Center companies across Europe, Africa and Asia Pacific. Candidate profile: Passion for computers and related technologies, professional customer service skills and positive attitude, demonstrated clear written communication skills, demonstrated problem solving skills. Responsibilities: •Registers, handles, answers, escalate customer complaints and cooperate with Skype T2 internal support and other CCs if required. •Responsible for demonstrating a strong customer service orientation and takes responsibility to ensure customers experience is the highest possible. •Ability to communicate through chat/email in a professional manner, •Basic understanding of troubleshooting methodology and ability to use it efficiently •Responsible for issue escalation to the Team Manager/other teams when resolution is not available. Benefits: •Public medical insurance, •Discounted food in company, •Free Greek language course, •Performance bonus, •Ongoing corporate training, •Attractive salary (200€ gross accommodation bonus for 1 year, vouchers, production bonuses, etc…). Referral program: If you know someone suitable for the position mentioned, please ask them to send the CV for Mgi Recruitment and if we secure a job for them, we will reward you with 150 Euros. Less than 18.000 € gross / year Permanent Full-time Technical Support Location/Greece/Attica Language/Czech Technical Support (German) Fri, 13 Jan 2017 13:27:37 CET 57202 http://www.europelanguagejobs.com/jobs/customer-service/technical-support-german-57202.html Blu Selection Lisbon Lisbon Portugal Do you want to work for a multinational company in a completely international environment? We are looking for a motivated German speaker to join the IT support department in Lisbon. The Company Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. The Job - Provide professional customer service solutions via email - Answer and solve client and customer inquiries and issues - Guarantee clients satisfaction and high level of quality - Ensure and participate in the success of the departmentThe Profile - Native level of German + fluency in English (written and spoken) - Motivated and positive mindset - Efficiency and organisation skills - Team spirit - Client and service oriented - Good and fast typing skills - Punctuality, flexibility and adaptation skills The Offer - Contract as from the first day of training (training is paid 100%) - Full time job (40h/week) - A stable job and opportunities to grow within the company - A family style working environment, while benefiting from an international and multicultural company - Monday to Friday: 8 AM to 5 PM (Saturday possible) - 800€/month (x14 per year) - 6.17€ meal voucher per work-day - Up to 100€/month Bonus (after 3rd month) - Private health insurance (After 6 months of work) - Support in finding accommodation and reimbursement of flight tickets - Start date: As soon as possible Less than 18.000 € gross / year Permanent Full-time Customer Service Location/Portugal/Lisbon Language/German Junior Service Desk Agent - English Fri, 13 Jan 2017 13:18:44 CET 57201 http://www.europelanguagejobs.com/jobs/Technical-Support/junior-service-desk-agent-english-57201.html nscglobal Brno Czech Republic Maintains direct contact with the client or ticket owner, is available for receiving calls/ e-mails/ tickets/ requests/ incidents and to answer them as soon as possible. Records the incoming client requests - orders or incidents - , creates tickets. Questions the client thoroughly in the interest of fault diagnosis. Monitors the systems and creates a ticket when a defect is detected. Processes the incoming tickets (e.g. from the helpdesk). Identifies, diagnoses and categorizes the incident/ call/ ticket and determines priorities. Solves simple problems in connection with MS Office applications and the most common operation systems with the help of the knowledge base. In case of working in the telecom systems field, solves simple problems concerning networks and network components. Changes user settings from distance if needed. Forwards more complex problems to next level of support. Updates client information and the ticket management system throughout the whole process, and logs information. Tracks tickets and informs the client about its status. Observes the expected service levels as stated in the contract. Closes the ticket. Reports to the requester of report at the requested frequency. Shifts: Business hours, night and weekendsSkill description: 0-1 year(s) experience in Service Desk Be familiar with repair, analysis and measurement tools Strong customer- and result-orientation Team spirit Good interpersonal and communication skills (verbal and written) Basic understanding of easy to handle administrative tasks Basic understanding of IT – Microsoft Windows and MS Office (Word, Excel, Power Point, Outlook only) Social competency to handle also hard emotions Good ability to handle stress Language knowledge required: Advanced English (C1 level required)Nscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers. Nscglobal offers a unique business model, combining a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer service. Main Purpose: Provides 1st and/or 2nd level telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client. Permanent Full-time Technical Support Location/Czech Republic/ Language/English Swedish Account Manager - IT Sector Fri, 13 Jan 2017 13:18:34 CET 47442 http://www.europelanguagejobs.com/jobs/sales-marketing/swedish-account-manager-it-sector-47442.html SELLBYTEL Group Barcelona Barcelona Spain If you are an Account Manager who wants to push on in your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be maintaining constant communication with the accounts that you are responsible for in order to help them increase their sales. You will do this by: -Maintaining close contact and building lasting relationships with key decision makers -Regularly informing businesses of current marketing campaigns and promotions -Acting as the key point of contact for all your clients' needs -Helping your accounts to identify new business opportunities What you bring to us: -A strong sales background with experience of managing your on clients and accounts -A strategic approach to business -The ability to communicate with business contacts at all levels -Native in Swedish or German language with fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientationWhat we give to you: -Salary: from 16.000 to 23900Euros gross/year depending on project (bonus included) -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent, ongoing training and mentoring .Free certified languages courses in Spanish and Catalan -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Swedish Swedish/ Dutch +English TEAM LEADER Fri, 13 Jan 2017 13:09:30 CET 57200 http://www.europelanguagejobs.com/jobs/team-leader-manager/swedish-dutch-english-team-leader-57200.html Spoton Connections (not set) Malta DUTCH/ SWEDISH TEAM LEADER As a Team Leader, you will support and enhance the performance of all the members within your team which may consist of experts in content moderation and customer support. Together with the team you will ensure that the service levels are maintained in accordance to the clients’ needs and expectations by always balancing efficiency with quality in the provision of the service. We want you to be actively involved as part of the team and assume responsibility for the people aspect and adopt a hands-on approach in the monitoring and coaching of fellow colleagues. You should always act as a role model. Responsibilities: · Delivering and supporting others to deliver excellent customer service · Being able to keep both an operational and a strategic perspective · Demonstrate a problem-solving attitude, showing empathy and willingness to provide excellent experience and support to end-users · Collaborate with other team members · Provide feedback and suggestions to managers on trends and most common end-user questions · Giving input on improvements of publication rules to improve user experiences · Maintain excellent knowledge within your area of responsibility; · Where necessary assist in ensuring all assignment’s related relevant systems, manuals, instructions and user guides are updated and reviewed as often as necessary. · Ability to identify and enhance potential in all team members Requirements: · Fluent in Dutch / Swedish + English Speaking · Flexible and able to make quick decisions in a dynamic environment · Conscientious and reliable – commitment is one of our core values! · Eagle eyed with great attention to details · Caring about people – you will be working with securing the online safety our customers and their users · Ideally interested in marketplaces, shared economy and new technology · Previous experience in content moderation, customer care and/or online business is a plus Permanent Full-time Team Leader / Manager Location/Malta/ Language/Dutch Swedish Application Architect Designer Fri, 13 Jan 2017 13:08:45 CET 57199 http://www.europelanguagejobs.com/jobs/software-engineering/application-architect-designer-57199.html Seidor Brussels Brussels Region Belgium To work in European Office, we are hiring a Java Specialist for an Application Architect Designer position. The tasks to be performed are as follows: ? Architecture and design of information systems. ? Review of the architecture of existing systems. ? Design and development of component architecture and building blocks. ? Analysis of the integration of different information systems. ? Coordination and implementation of the technical architecture. ? Design and development of Java software solutions. ? Technical interface between the project leaders and the developers. ? Production of software architecture documents. ? Participation in technical working groups, progress meetings and meetings with the users. ? Assistance in the testing, the technical documentation, the deployment, the evaluation and the reporting. ? In depth knowledge of Service Oriented Architecture. ? In depth knowledge of applications design. ? Good knowledge of Object Oriented Programming languages. ? Good knowledge of Enterprise Architecture and modelling tools (e.g. Enterprise Architect). ? Good knowledge of Relational DBMS. ? Good knowledge of business process analysis. ? Excellent knowledge of interoperability technology (e.g. web services, message oriented middleware, service oriented bus). ? Good redaction skills. ? Ability to give technical presentations. ? Ability to apply high quality standards. ? Ability to cope with fast changing technologies used in application architecture and design. ? Ability to participate in multi-lingual meetings, good communication skills. ? Capability of integration in an international/multicultural environment, rapid selfstarting capability and experience in working in team.You will have the opportunity to work in a multicultural environment and an attractive and challenging project with top technologies in a highly competitive and professional team!!! Join Us!!! 48.000 € - 54.000 € gross / year To negotiate Full-time Software Engineering Location/Belgium/Brussels Region Language/English Customer Service Specialist with German Fri, 13 Jan 2017 13:03:23 CET 57198 http://www.europelanguagejobs.com/jobs/agent/customer-service-specialist-with-german-57198.html Grafton Recruitment Warsaw Mazowieckie Poland Are You an a proficient or Native German speaker ? You like dynamic and multinational environment? You have an experience in customer assistance or in sales and you would like to have a stable job with a full time contract? Our client is an international company established on a global level which operates in more than 70 foreign languages. Due to its intensive development, currently, we are looking for German proficient speakers, ready to take up new challenges and to start almost immediately! What will be your responsibilities? - Phone and e-mail support for the foreign languages speaking users - German market - Keeping the phone calls and correspondence in foreign languages - Responding to various queries, extending business relationships - Working as a consultant - Providing solutions and ideas - High quality customer assistance - Working on interesting high tech global projects- Native or proficient level of German - Communicative English (for internal trainings and communication) - Very good communication skills, patience, empathy - High PC proficiency - Ability to work in a multicultural environment - Team spirit! Ambition and positive attitude:)-Relocation package - Full time permanent contract of employment with attractive salary conditions - Work within well-established dynamic company with a multicultural environment - Extensive social package: Multisport card/Benefit; - Life insurance; private medical care; etc. - Access to internal and external trainings - Multicultural environment - Relocation package upon request *the whole process can be led remotely Permanent Full-time Agent Location/Poland/Mazowieckie Language/German Danish Account Manager - IT Sector Fri, 13 Jan 2017 13:02:08 CET 26164 http://www.europelanguagejobs.com/jobs/Account-Manager/danish-account-manager---it-sector-26164.html SELLBYTEL Group Barcelona Barcelona Spain Are you looking for the next step in your sales career? We are looking for an Account Manager to handle a provided set list of partners, in order to increase revenue and generate new business opportunities. The Role: -Proactive account management -Creating the best business environment for sustained growth on accounts -Developing and maintaining relationships with the partners, in order to maintain long term visibility of strategy, plans, and competitor activity -Research new sales opportunities with existing accounts -Prepare sales and technical service proposals for contract renewals and new product offers -Execute and achieve sales quota and targets What we love: -Proactive orientation -Dynamic and energetic -Business oriented -Strategic mindset Essential Requirements: -Danish native speaker -Fluent English -Solid sales background -Previous experience with channel business strategy -Strong communication skills -Client oriented ***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***What we offer: -Schedule: Monday-Friday, 39 hours per week -Long-term contract -Salary: From 18.000 to 24.000Euros gross/year depending on project (bonus included) -Initial and ongoing trainings -Internal Development Program -Free languages courses in Spanish and Catalan -Activities and after work events -Relocation package (if you are living abroad) -Employee Discounts -Performance bonus -Incentives depending on the project 18.000 € - 24.000 € gross / year Project/Service based Full-time Account Manager Location/Spain/Barcelona Language/English Danish Swedish/ German+ English Speaking Online Contact Moderator Fri, 13 Jan 2017 12:58:00 CET 57197 http://www.europelanguagejobs.com/jobs/customer-service/swedish-german-english-speaking-online-contact-moderator-57197.html Spoton Connections (not set) Malta ONLINE CONTENT MODERATOR Overview of the Role: Review and moderate all user-generated content and profiles ; Work accurately with eye for details while keeping efficiency; Maintain good knowledge of publication rules and awareness of the respective market; Collaborate with other team members; Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system; Customer Support via e-mail . Skills, Knowledge & Expertise: Flexible and reliable; Very well organized and ready to work in a dynamic environment; Ideally have previous experience in customer care or online business; Very Fluent Swedish/ German Speaking Good knowledge of English; Basic Computer skills; Willing to work on shift. Permanent Full-time Customer Service Location/Malta/ Language/German Swedish Flemish Online Contact Moderator Fri, 13 Jan 2017 12:40:47 CET 57196 http://www.europelanguagejobs.com/jobs/customer-service/flemish-online-contact-moderator-57196.html Spoton Connections (not set) Malta FLEMISH SPEAKING ONLINE CONTENT MODERATOR Overview of the Role: Review and moderate all user-generated content and profiles ; Work accurately with eye for details while keeping efficiency; Maintain good knowledge of publication rules and awareness of the respective market; Collaborate with other team members; Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system; Customer Support via e-mail . Skills, Knowledge & Expertise: Flexible and reliable; Very well organized and ready to work in a dynamic environment; Ideally have previous experience in customer care or online business; Very Fluent in Flemish; Good knowledge of English; Basic Computer skills; Willing to work on shift. Permanent Full-time Customer Service Location/Malta/ Language/English Flemish Stage Commerce international import et logistique Barcelona Fri, 13 Jan 2017 12:39:06 CET 57195 http://www.europelanguagejobs.com/jobs/logistics/stage-commerce-international-import-et-logistique-barcelona-57195.html IES Consulting Barcelona Barcelona Spain Située dans le centre de Barcelone, tout près de la Plaza Catalunya, cette entreprise d´occupe depuis des années de l´importation d´un grand nombre de produits originaires de France, plus spécialement ceux du monde de la gastronomie, de la cosmétique et de la parfumerie. Il est important de souligner que cette organisation a eu des expériences très positives avec des étudiants en stage depuis 2012 : son équipe de professionnels sait avec certitude comment offrir une expérience formatrice tout en proximité aux personnes ayant la chance de faire leur stage international dans leurs locaux. Cette entreprise, avec près de 20 employés, a une grande expérience sur le marché de l´importation tout en ayant en plus, l´exclusivité de certaines marques françaises en Espagne. Les journées de stage sont de 8 heures par jour, du lundi au vendredi, avec une pause à midi pour manger. Missions : Ce stage de commerce international et logistique à Barcelone requiert un étudiant qui maitrise l´espagnol et le français en raison des nombreuses actions d´importation de produits français dans les commerces en Espagne que réalise l´entreprise. L´objectif de ce stage en commerce et importation est de collaborer dans les activités suivantes : - Gestion de commandes et des importations par le biais de contact direct avec les fournisseurs. - Suivi d´envoi et de livraison des produits au client final : entreprises de grande distribution, chaînes de parfumerie, réseaux de distributions. - Collaboration avec l´équipe commerciale par le biais d´actions opérationnelles. - Demande et coordination de commandes pour l´approvisionnement en marchandises. - Élaboration d´études de marché et évaluation de l´implantation de produits commercialisés par l´entreprise dans les boutiques et commerces.- Formation académique Commerce international, import-export, logistique, négociation - Langues nécessaires Français – C1 Espagnol – C1 - Expériences professionnelles demandées Les expériences de type commerciales ou dans la industrie de la logistique, commerce international également sont valorisées. - Connaissances informatiques Windows, office, Internet, réseaux sociaux - Autres L´étudiant doit avoir un niveau de langue qui permet de négocier en français et en espagnol Référence : LOGE631-900 Disponible : à partir du Mai 2017 a Juin 2017 Durée : 6 a 8 mois Adresse : Barcelona Compensations : entre 500 et 600 euros Horaires : Lundi au vendredi / De 9h à 18h00 avec une pause à midi Less than 18.000 € gross / year Internship / Apprenticeship Full-time Logistics Location/Spain/Barcelona Language/Spanish French German - Corporate Inside Sales - Software, Munich. Fri, 13 Jan 2017 12:37:48 CET 57194 http://www.europelanguagejobs.com/jobs/IT_sales-Inside-Sales/german-corporate-inside-sales-software-munich-57194.html Gilligan Black Recruitment Munich Germany I am recruiting an Inside Sales professional who has a positive attitude and the ability to excel under pressure. This is your chance to be a part of an extremely successful team with a bright future ahead. You will join a Global Software Leader who is embarking on an impressive growth phase. This global SaaS organisation is mainly focused on a products that is designed to make life easier: Networking, Cloud, SaaS and your market will be small and medium business accounts. KEY SKILLS AND COMPETENCIES Sales   ·         The experience of launching products in new markets.  ·         Proficient in the use of CRM software such as Salesforce.com. ·         Generating new business.  ·         Communicating professionally, confidentially, and effectively.  ·         Growing a territory ·         Selling technology products.  ·         Experience managing a high volume sales pipeline.  ·         Excellent oral and written skills.    Personal ·         An unmatched desire to learn.  ·         Always having a strong belief in the mission and goals of the company.  ·         Participating effectively as a team member. ·         Always punctual with a strong work record.  ·         Dependable and able to work a flexible schedule. ·         Ability to keep calm in a high-pressure. ·         Rapid learner who can quickly pick up new ideas.  Required Language: ·         German Native or Bilingual Proficiency (must have EU citizenship) ·         English Native or Bilingual Proficiency JOB BENEFITS ·         Competitive compensation package with €75 k OTE ·         Pension scheme ·         Health and Life Insurance 42.000 € - 48.000 € gross / year Permanent Full-time IT Sales/Inside Sales Location/Germany/ Language/German Multilingual Teamleader wanted in Boxtel Fri, 13 Jan 2017 12:33:07 CET 57193 http://www.europelanguagejobs.com/jobs/team-leader-manager/multilingual-teamleader-wanted-in-boxtel-57193.html Careertrotter Boxtel Zeeland Netherlands Job Summary We're on the hunt for Teamleaders - Multilingual Teamleaders to be exact.  If you speak English and another European Language, have previous contact center team lead experience & are looking for the next step then we would love to talk. Our clients office in Boxtel is hiring and they need you fast to help grow their valuable teams.  For more on earning €2500 gross per month & getting the chance to work for an exciting company in Boxtel in the Netherlands - Keep reading & don't forget to apply.  What will you do in this job? As the newest teamleader to the office here in Boxtel you will be responsible for organising the day-to-day activities of your team with the overall goal of hitting targets in mind each time. You will supervise the team and monitor their performance for the purpose of performance reviews, feedback and diciplinary protocols where needed. You will be in charge of sitting interviews for possible new hires, setting team meetings and work closely with the operations Manager on team performance etc.  Who will you be working for? Our client, who is based in Boxtel Netherlands is an internationally recognised outsourcing giant, who offers a number of call centre solutions, such as customer service and Technical Support or popular and well-known brands who mainly operate in the Technical Industry. Here you will be given the opportunity to work in a multicultural environment, for an employer who actively supports your development and promotes internally as well as that they try their best to help fit with your busy personal life and offer the work from home or part time job positions. Who are we looking for? For this Multilingual Teamleader job you will need to have an excellent level of English plus another European Language - Professional & excellent communication skills are a must in both oral and written forms.  You will to have previous Call Center Experience where you would have manged a team and are familiar with the fast pace and high pressure environment. You have a good eye for detail and know your way around MS Office and computers. Where would you be working? This Multilingual Teamleader job is based in the beautiful Boxtel, Netherlands. A city based in the south of the Netherlands and is around 30 minutes from other exciting places such as Den Bosch, Eindhoven and Nijmegen. Here in Boxtel there are a number of things to get up to, what with a number of outdoor and sport activities, yummy restaurants, fantastic sites to see and breath taking scenery, Boxtel Netherlands could be the place for you. Interview & Salary For this Multilingual Teamleader job the interview will first take place over the phone, then via skype and lastly you will be asked to sit a technical exam to test your accuracy. The salary for this Teamleader job is €2500 (Gross per month) + a language allowance. 24.000 € - 30.000 € gross / year Permanent Full-time Team Leader / Manager Location/Netherlands/Zeeland Language/English Retention Sales Agent - Swedish Speaking Fri, 13 Jan 2017 12:32:43 CET 57192 http://www.europelanguagejobs.com/jobs/Telesales-Lead-Generation/retention-sales-agent-swedish-speaking-57192.html Triple 3 Group (not set) Malta Our client is the pioneer in retention and customer reactivation services. They helps iGaming operators minimise churn, increase customer profitability and improve responsible gaming capabilities by providing turn-key cloud based personalized customer communication. Or simply put; Retention-as-a-Service. Expanding into new markets, in addition to continual growth in existing segments of our business, we are looking for Native-speaking Swedish Retention Sales Agents to join our growing team in Malta. Your mission will be to contact existing customers to talk about sports, casino and poker; and to help them revisit our client’s website again. You will be part of a team of young and driven individuals like yourself. We’d like you to set high goals and to challenge yourself in your work, but we also invite you to enjoy your work and your leisure on the warm and sunny island of Malta.REQUIREMENTS As a Retention Sales Agent, you join a group of industry professionals and will: Contact and close the sale of return business from existing customers. Develop strong customer relationships to encourage repeat business. Work as part of a vibrant and enthusiastic team towards record-breaking individual and company goals You also have: The advantage of previous Sales and/or Customer Care experience and a passionate knowledge in Sports, Casino and Poker. A contagious drive; and are ready for new challenges. Interest in the area of customer communication (Phone, Email and SMS). Confidence in and are computer proficient. BENEFITS You will also be part of a very successful and rapidly growing organisation with ties to some of the biggest names in the iGaming business. An easily accessible office located in the heart of The Strand, Gzira on the sunny island of Malta. We are prepared to offer an attractive salary and extensive personal development. Amazing benefits, not limited to: Free breakfast, lunch and snacks. Playstation/Games Area. Multiple team and company events throughout the year. Complimentary maid service to your home/apartment. Your attractive salary will consist of a guaranteed monthly income in addition to an innovative commission system. Full training is provided as well as relocation assistance and a range of other staff benefits. To negotiate Permanent Full-time Telesales/Lead Generation Location/Malta/ Language/English Swedish Danish Account Manager - IT Sector Fri, 13 Jan 2017 12:29:02 CET 52320 http://www.europelanguagejobs.com/jobs/sales-marketing/danish-account-manager-it-sector-52320.html SELLBYTEL Group Barcelona Barcelona Spain If you are an Account Manager who wants to push on in your career by working with a world renowned IT company, then we want to hear from you! Our employees are open-minded, sociable and proactive people who are business orientated and have a keen interest in IT. As a part of the SELLBYTEL Group, you will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona. The partners that we work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. A typical day: You'll be maintaining constant communication with the accounts that you are responsible for in order to help them increase their sales. You will do this by: -Maintaining close contact and building lasting relationships with key decision makers -Regularly informing businesses of current marketing campaigns and promotions -Acting as the key point of contact for all your clients' needs -Helping your accounts to identify new business opportunities What you bring to us: -A strong sales background with experience of managing your on clients and accounts -A strategic approach to business -The ability to communicate with business contacts at all levels -Native in Danish language with fluent English _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation What we give to you: -Salary: 20500Euros gross/year + up to 2400Euros gross/year in bonus -Schedule: Monday-Friday, 39 hours per week -A long term contract -Excellent, ongoing training and mentoring .Free certified languages courses in Spanish and Catalan -Relocation package (if you are living abroad) 18.000 € - 24.000 € gross / year Project/Service based Full-time Sales & Marketing Location/Spain/Barcelona Language/English Danish Säljare - Sales Agent - Account Manager - Swedish Speaking Fri, 13 Jan 2017 12:27:35 CET 57191 http://www.europelanguagejobs.com/jobs/shared-services-finance/saeljare-sales-agent-account-manager-swedish-speaking-57191.html Triple 3 Group (not set) Malta Vår klient är ett callcenter som specialiserar sig på hanteringen av strategiska aktiviteter kring försäljning och kundrelationer för e-handeln av finansiella produkter. I rollen som säljare förväntas du hantera en portfölj av kunder främst med hjälp av telefonen som verktyg. Du kommer att bygga bra kundrelationer och bidra med affärsutveckling för att nå specifika försäljningsmål. Din försäljningserfarenhet, problemlösningsförmåga och passion för finansiella marknader kommer att vara viktiga inslag för att nå framgång i rollen. Ansvarsområden: - Utveckla planer och strategier för din portfölj av kunder tillsammans med dina kollegor. - Bygg en stark relation och trovärdighet mot dina kunder. - Överträffa kundernas förväntningar vad gäller svarstid, problemlösning, marknadskunskap och total servicekänsla. - Förmågan att besvara kundernas önskemål snabbt och effektivt. - Möta och överträffa de dagliga försäljningsmålen. - Kontakta och uppvakta vilande eller före detta kunder för att återaktivera dem.Kvalifikationer: - Flytande svenskakunskaper. - Förmågan att kunna fokusera och vara framgångsrik i en dynamisk organisation som ändras snabbt. - Bevisad förmåga att hantera flera uppdrag och projekt samtidigt i högt tempo. - Mycket bra skriftlig och verbal presentations- och kommunikationsförmåga. - Entusiasmerande, kul att ha att göra med och att du trivs i en grupp med ambitiösa säljare. - Erfarenhet från försäljning eller Account Management. - Målmedveten. To negotiate Permanent Full-time Shared services and Finance Location/Malta/ Language/English Swedish BABYSITTING JOBS IN PARIS Fri, 13 Jan 2017 12:27:23 CET 57190 http://www.europelanguagejobs.com/jobs/education/babysitting-jobs-in-paris-57190.html Be My Nounou Paris Paris France ARE YOU LOOKING FOR A JOB IN PARIS? Be My Nounou is a childcare agency based in Paris. We offer babysitting positions to native or bilingual English speakers to help take care of French children in Paris and the suburbs of Paris. At Be My Nounou we focus on games and activities as a great tool for children to learn English, and we are looking for babysitters to join our fun team! At Be My Nounou you get to play and have fun with wonderful little VIPs while teaching them English - and we pay you to do it! We are looking for babysitters available at least two days per week (from 4pm to 8pm) or half a day on Wednesdays. YOUR PROFILE - You love spending time with children - You are an English native or bilingual speaker (you don’t have to speak French) - You are 18+ years-old - You hold a visa to work in France WE OFFER - Great salary of 13 - 20€ per hour - Tailor made working hours - Help with all public transportation - French health insurance - Training session with the Be My Nounou Team - Training session with the French Red Cross - Help to settle down in Paris Sounds great, right? Join our team and join the fun! See job postSee job post Less than 18.000 € gross / year Temporary Partial - Evening shift Education Location/France/Paris Language/English Customer Support Analyst - Fluent in Norwegian (m/f) Fri, 13 Jan 2017 12:25:15 CET 57189 http://www.europelanguagejobs.com/jobs/agent/customer-support-analyst-fluent-in-norwegian-mf-57189.html Kelly Services (not set) Lisbon Portugal Kelly Services is recruiting Customer Support Analyst fluent in Norwegian (m/f) for an enterprise situated in Lisbon. Are you looking for a stable and good working professional environment? Are you fascinated with software business and have experience as customer support? Then we have the right job for you! You will be allocated to a customer support operation and your main task will be first line technical support, troubleshooting and handling of incidents by phone and chat. Profile: - University frequency in the IT area or equivalent relevant topics; - Native or fluent in Norwegian and good knowledge in English (spoken and written - mandatory); - Experience in technical support or similar functions; - Passion to service end-customers (B2C); - Excellent communication skills; - Analytical thinking and organization; - Resistance to stress; - Strong customer orientation. We Offer: - Attractive salary package, Language bonus and performance bonus; - Possibility of career development; - International spirit; - Challenging, responsible and varied tasks; Location: Lisbon If you are looking for an opportunity where you can make a difference, then you are the perfect fit for this job! We look forward to hearing from you! To negotiate Full-time Agent Location/Portugal/Lisbon Language/Norwegian Account Manager - Sales Agent - Malta - Swedish Speaking Fri, 13 Jan 2017 12:24:16 CET 57188 http://www.europelanguagejobs.com/jobs/shared-services-finance/account-manager-sales-agent-malta-swedish-speaking-57188.html Triple 3 Group (not set) Malta Our client is looking for a Swedish Sales Agent for our operations based in the heart of sunny Malta! For this vacancy you must have audacious personality, problem solving skills, initiative and strong attention to detail. Our client is an outsourcing Call Center company. It is specialized in the management of strategic activities such as selling financial services and the management of customer relations. The company opened 4 years ago and is part of an international group, it is a solid and reliable company, registered in Malta and currently employs around 300 people. Our Sales Agent have a main responsibility to sell online brokerage services to the potential client over the phone. Our acquisition teams going for monthly targets, which are updated from month to month. There is high importance to meet targets on a regular bases. No limit salary – the more you make the more you earn! A great and unique opportunity to make part of the financial market industry with a specified in-house training scheme for the selected candidates. The selected candidates will make part of a dynamic, young and professional Sales Floor after an intensive training on the job. RESPONSIBILITY - Creating and maintaining relationship with clients over the phone - Liaising with potential clients and converting them into active ones - Meeting and exceeding set daily retention targets - Retaining clients by resolving queries and offering upgrades - Giving the client superior service and support through a polite, and professional mannerREQUIREMENTS - Degree, preferably in Economics/Finance - Swedish Mother Tongue - Experience in Sales is a must - Excellent communication skills - Great relationship building skills with clients in order to keep them active and following the markets - Ability to work and produce under pressure with challenging targets - Being profession and responsible - Team player, with ability and wish to work in a multicultural environment. OFFER - We offer a fun and challenging role in a helpful and dynamic environment. Opportunity to build your career. - Relocation benefits. To negotiate Permanent Full-time Shared services and Finance Location/Malta/ Language/English Swedish Customer Support Analyst - Fluent in Finnish (m/f) Fri, 13 Jan 2017 12:22:34 CET 57187 http://www.europelanguagejobs.com/jobs/agent/customer-support-analyst-fluent-in-finnish-mf-57187.html Kelly Services (not set) Lisbon Portugal Kelly Services is recruiting Customer Support Analyst fluent in Finnish (m/f) for an enterprise situated in Lisbon. Are you looking for a stable and good working professional environment? Are you fascinated with software business and have experience as customer support? Then we have the right job for you! You will be allocated to a customer support operation and your main task will be first line technical support, troubleshooting and handling of incidents by phone and chat. Profile: - University frequency in the IT area or equivalent relevant topics; - Native or fluent in Finnish and good knowledge in English (spoken and written - mandatory); - Experience in technical support or similar functions; - Passion to service end-customers (B2C); - Excellent communication skills; - Analytical thinking and organization; - Resistance to stress; - Strong customer orientation. We Offer: - Attractive salary package, Language bonus and performance bonus; - Possibility of career development; - International spirit; - Challenging, responsible and varied tasks; Location: Lisbon If you are looking for an opportunity where you can make a difference, then you are the perfect fit for this job! We look forward to hearing from you! To negotiate Full-time Agent Location/Portugal/Lisbon Language/Finnish Account Manager - Sales Agent - Spanish Speaking Fri, 13 Jan 2017 12:21:23 CET 57186 http://www.europelanguagejobs.com/jobs/shared-services-finance/account-manager-sales-agent-spanish-speaking-57186.html Triple 3 Group (not set) Malta Our client is an outsourcing Call Center company specializing in the management of strategic activities such as selling financial services and the management of customer relations. We are currently looking for ambitious and determined individual with a flair for sales. A great and unique opportunity to make part of the financial market industry with a specified in-house training scheme for the selected candidates. The selected candidates will make part of a dynamic, young and professional Sales Floor after an intensive training on the job. - Creating and maintaining relationship with clients over the phone - Liaising with potential clients and converting them into active ones - Meeting and exceeding set daily retention targets - Retaining clients by resolving queries and offering upgrades - Giving the client superior service and support through a polite, and professional manner REQUIREMENTS - Degree, preferably in Economics/Finance - Spanish Mother Tongue - Experience in Sales is a must - Excellent communication skills - Great relationship building skills with clients in order to keep them active and following the markets - Audacious Personality. - Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail - Ability to work and produce under pressure with challenging targets - Being profession and responsible To negotiate Permanent Full-time Shared services and Finance Location/Malta/ Language/Spanish English Customer Support Analyst - Fluent in Dutch (m/f) Fri, 13 Jan 2017 12:19:08 CET 57185 http://www.europelanguagejobs.com/jobs/agent/customer-support-analyst-fluent-in-dutch-mf-57185.html Kelly Services (not set) Lisbon Portugal Kelly Services is recruiting Customer Support Analyst fluent in Dutch (m/f) for an enterprise situated in Lisbon. Are you looking for a stable and good working professional environment? Are you fascinated with software business and have experience as customer support? Then we have the right job for you! You will be allocated to a customer support operation and your main task will be first line technical support, troubleshooting and handling of incidents by phone and chat. Profile: - University frequency in the IT area or equivalent relevant topics; - Native or fluent in Dutch and good knowledge in English (spoken and written - mandatory); - Experience in technical support or similar functions; - Passion to service end-customers (B2C); - Excellent communication skills; - Analytical thinking and organization; - Resistance to stress; - Strong customer orientation. We Offer: - Attractive salary package, Language bonus and performance bonus; - Possibility of career development; - International spirit; - Challenging, responsible and varied tasks; Location: Lisbon If you are looking for an opportunity where you can make a difference, then you are the perfect fit for this job! We look forward to hearing from you! To negotiate Full-time Agent Location/Portugal/Lisbon Language/Dutch Account Manager - Sales Agent - Malta - English Speaking Fri, 13 Jan 2017 12:18:45 CET 57184 http://www.europelanguagejobs.com/jobs/shared-services-finance/account-manager-sales-agent-malta-english-speaking-57184.html Triple 3 Group (not set) Malta Our client is looking for a English Sales Agent for our operations based in the heart of sunny Malta! For this vacancy you must have audacious personality, problem solving skills, initiative and strong attention to detail. Our client is an outsourcing Call Center company. It is specialized in the management of strategic activities such as selling financial services and the management of customer relations. The company opened 4 years ago and is part of an international group, it is a solid and reliable company, registered in Malta and currently employs around 300 people. Our Sales Agent have a main responsibility to sell online brokerage services to the potential client over the phone. Our acquisition teams going for monthly targets, which are updated from month to month. There is high importance to meet targets on a regular bases. No limit salary – the more you make the more you earn! A great and unique opportunity to make part of the financial market industry with a specified in-house training scheme for the selected candidates. The selected candidates will make part of a dynamic, young and professional Sales Floor after an intensive training on the job. RESPONSIBILITY - Creating and maintaining relationship with clients over the phone - Liaising with potential clients and converting them into active ones - Meeting and exceeding set daily retention targets - Retaining clients by resolving queries and offering upgrades - Giving the client superior service and support through a polite, and professional mannerREQUIREMENTS - English Mother Tongue - Experience in Sales is a must - Excellent communication skills - Great relationship building skills with clients in order to keep them active and following the markets - Ability to work and produce under pressure with challenging targets - Being profession and responsible - Team player, with ability and wish to work in a multicultural environment. OFFER - We offer a fun and challenging role in a helpful and dynamic environment. Opportunity to build your career. - Relocation benefits. To negotiate Permanent Full-time Shared services and Finance Location/Malta/ Language/English Customer Support Analyst - Fluent in Danish (m/f) Fri, 13 Jan 2017 12:14:48 CET 57183 http://www.europelanguagejobs.com/jobs/agent/customer-support-analyst-fluent-in-danish-mf-57183.html Kelly Services (not set) Lisbon Portugal Kelly Services is recruiting Customer Support Analyst fluent in Danish (m/f) for an enterprise situated in Lisbon. Are you looking for a stable and good working professional environment? Are you fascinated with software business and have experience as customer support? Then we have the right job for you! You will be allocated to a customer support operation and your main task will be first line technical support, troubleshooting and handling of incidents by phone and chat. Profile: - University frequency in the IT area or equivalent relevant topics; - Native or fluent in Danish and good knowledge in English (spoken and written - mandatory); - Experience in technical support or similar functions; - Passion to service end-customers (B2C); - Excellent communication skills; - Analytical thinking and organization; - Resistance to stress; - Strong customer orientation. We Offer: - Attractive salary package, Language bonus and performance bonus; - Possibility of career development; - International spirit; - Challenging, responsible and varied tasks; Location: Lisbon If you are looking for an opportunity where you can make a difference, then you are the perfect fit for this job! We look forward to hearing from you! To negotiate Full-time Agent Location/Portugal/Lisbon Language/Danish Customer Support Analyst - Fluent in Swedish (m/f) Fri, 13 Jan 2017 12:08:03 CET 57182 http://www.europelanguagejobs.com/jobs/agent/customer-support-analyst-fluent-in-swedish-mf-57182.html Kelly Services (not set) Lisbon Portugal Kelly Services is recruiting Customer Support Analyst fluent in Swedish (m/f) for an enterprise situated in Lisbon. Are you looking for a stable and good working professional environment? Are you fascinated with software business and have experience as customer support? Then we have the right job for you! You will be allocated to a customer support operation and your main task will be first line technical support, troubleshooting and handling of incidents by phone and chat. Profile: - University frequency in the IT area or equivalent relevant topics; - Native or fluent in Swedish and good knowledge in English (spoken and written - mandatory); - Experience in technical support or similar functions; - Passion to service end-customers (B2C); - Excellent communication skills; - Analytical thinking and organization; - Resistance to stress; - Strong customer orientation. We Offer: - Attractive salary package, Language bonus and performance bonus; - Possibility of career development; - International spirit; - Challenging, responsible and varied tasks; Location: Lisbon If you are looking for an opportunity where you can make a difference, then you are the perfect fit for this job! We look forward to hearing from you! To negotiate Full-time Agent Location/Portugal/Lisbon Language/Swedish Customer Support Analyst - Fluent in Deutsch (m/f) Fri, 13 Jan 2017 12:03:22 CET 57181 http://www.europelanguagejobs.com/jobs/agent/customer-support-analyst-fluent-in-deutsch-mf-57181.html Kelly Services (not set) Lisbon Portugal Kelly Services is recruiting Customer Support Analyst fluent in Deutsch (m/f) for an enterprise situated in Lisbon. Are you looking for a stable and good working professional environment? Are you fascinated with software business and have experience as customer support? Then we have the right job for you! You will be allocated to a customer support operation and your main task will be first line technical support, troubleshooting and handling of incidents by phone and chat. Profile: - University frequency in the IT area or equivalent relevant topics; - Native or fluent in Deutsch and good knowledge in English (spoken and written - mandatory); - Experience in technical support or similar functions; - Passion to service end-customers (B2C); - Excellent communication skills; - Analytical thinking and organization; - Resistance to stress; - Strong customer orientation. We Offer: - Attractive salary package, Language bonus and performance bonus; - Possibility of career development; - International spirit; - Challenging, responsible and varied tasks; Location: Lisbon If you are looking for an opportunity where you can make a difference, then you are the perfect fit for this job! We look forward to hearing from you! To negotiate Full-time Agent Location/Portugal/Lisbon Language/German Dutch Customer Care Representative Fri, 13 Jan 2017 12:00:19 CET 57180 http://www.europelanguagejobs.com/jobs/customer-service/dutch-customer-care-representative-57180.html LMW Athens Attica Greece Are you looking to work for a leading multinational company providing outstanding customer care services for high-tech companies throughout the world? Are you looking to live an unforgettable Mediterranean experience in terms of culture, history, nice weather and lifestyle? We are looking for talented Dutch native speakers, with excellent communication skills and strong team spirit, to fulfill vacancies of Customer Care Representatives in Athens. It is a project-based environment and you can find real opportunities to develop within the role and also within the company itself. Responsibilities: • Receive inquiries through inbound calls. • Resolve any customer complaints/issues. • Pro-actively respond to customer queries via inbound calls, e-mails and chatting. • Input data to the information management system. Prerequisites: • Native Dutch speaker • Fluent in English (Proficiency level) • Good Knowledge of PC suites • Excellent communication skills, friendly personality • EU work permit is required (for non - EU citizens)Wha