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DESCRIPTION
Are you looking for a dynamic role that combines technical support and the flexibility of remote work? We have a fantastic opportunity for you!
Join a leading company i and become part of a team that thrives on innovation and customer service.
REQUIREMENTS
What you will do:
-You will provide first-line technical support
-You will diagnose and resolve incidents by troubleshooting and guiding users step-by-step through solutions
-You will manage and track support tickets in the system to ensure issues are resolved and followed up in a timely manner
-You will deliver excellent customer service by effectively communicating with users and providing technical solutions