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Job offers with languages in Europe

977 job offers found

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Service Desk Agent Finnish Speaker (hybrid)

Lisbon , Lisbon

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Service Desk Agent German Speaker (hybrid)

Lisbon , Lisbon

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Dutch-speaking customer support agent to Rabat, Morocco

Rabat , Rabat

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Customer Service Specialist- Finnish Speaking

Gdansk , Gdansk

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German-speaking New Business Developer to Barcelona, Spain!

Barcelona , Barcelona

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Dutch-speaking New Business Developer to Barcelona, Spain!

Barcelona , Barcelona

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IT Service Desk (German-speaking) - On-site

Barcelona , Barcelona

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Swedish-speaking Quality Analyst to Riga, Latvia

Riga , Riga

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German-speaking Quality Analyst to Riga Latvia

Riga , Riga

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Swedish-Speaking Customer Support Agent in Budapest

Budapest , Budapest

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Dutch-speaking Business Developer (Google) in Barcelona

Barcelona , Barcelona

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Customer Service Agent (m/w/d) with German (NO Experience)

Remote , Remote

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Customer Service Representative - Greek speaking

Sofia , Sofia

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Customer Service Representative - Spanish speaking

Sofia , Sofia

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Dutch-speaking Client Support in Lisbon, Portugal

Lisbon , Lisbon

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Spanish Technical Support for Cloud Solutions

Athens , Athens

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Berlin , Berlin

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Sales Agent for Digital Marketing Platform with German

Berlin , Berlin

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Greek Speaking – Customer Service Agent

St Julian's , St Julian's

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Dutch Customer Service for iGaming in Sofia, Bulgaria

Sofia City , Sofia City

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HIGHLIGHTED
job offers of HCLTech at Europe Language Jobs

Service Desk Agent Finnish Speaker (hybrid)

Lisbon , Portugal

Mandatory:
DESCRIPTION

We are searching for a Service Desk Agent Finnish Speaker that is effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment and wants to make a real impact on the technology industry. As a Service Desk Agent with HCL Technologies, you will be the first point of contact for supply and demand related customer support inquiries for our Finnish speaking stakeholders. This specific role will be focused on 

  • Manage incoming client contacts and escalations with compassion and proactivity, in order to prioritize their needs and provide unique solutions to problems. 
  • Own the Stakeholder Experience by liaising with diverse Helpdesks (for troubleshooting assistance), product partners (both certified through the client and third-parties), and Quality Engineering teams.  
  • Coordinate regular calls with the client, for refills and upgrades to product accessories.  
  • Process both client-generated and internally generated service request tickets, within specified delivery times.  
  • Administrative support to certify client details, and alter any incorrect information within our stakeholder’s client database.  
REQUIREMENTS

Minimum Requirements          

  • High School Diploma or Secondary School Completion Equivalent  
  • Minimum of a year’s experience in a Customer Support or client facing role, preferably in a multinational environment.  
  • Close familiarity with Computers and Digital Network configurations. Including advanced level working knowledge of the Microsoft Office Suite. 
  • Adaptable to working alongside the time zone and calendar of local stakeholders. 

 

Required Language Thresholds:  

  • Finnish (C2: Native-Level Fluency) 
  • English (B2: Independent User Level)

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