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Job offers with languages in Europe

932 job offers found

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Team Leader with Slovak

Cluj , Cluj

Easy apply
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Team Leader with Bulgarian

Cluj , Cluj

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German Team Leader - Lisbon

Lisbon , Lisbon

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Team Manager (m/f/d)

Riga , Riga

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Inside Sales Team Leader with German

Casablanca , Casablanca

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Customer Support Advisor - Benelux Team

Ghent , Ghent

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Dutch-speaking Team Leader to Riga, Latvia

Riga , Riga

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Norwegian speaking Team Leader to Riga, Latvia!

Riga , Riga

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Swedish-Speaking Team Leader to Riga, Lativa

Riga , Riga

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German-speaking Team Leader to Riga, Latvia

Riga District , Riga District

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Sales Team Manager with Czech (m/f/d)

Gdansk , Gdansk

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Team Leader Inbound (F/M) - Porto, Portugal

Porto , Porto

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Customer Support Team Leader - German (relocation included)

Riga , Riga

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German-speaking Accounts Payable Team Leader to Portugal

Lisbon , Lisbon

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Customer Support Team Leader - Dutch (relocation included)

Riga , Riga

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Customer Support Team Leader - Swedish (relocation included)

Riga , Riga

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Translator in Content Marketing Team HU - Remote, Part-time

Remote , Remote

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Customer Care Consultant (Dutch/Flemish Speaker)

Valencia , Valencia

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Junior SAP Payroll Consultant (German)

Granada , Granada

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Junior SAP Payroll Consultant (German)

Malaga , Malaga

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Relocation package
You are seeing job offers with languages in Europe. Companies publishing with Europe Language Jobs are looking for multilingual speakers to work in top locations in Europe. Job offers with languages are published every day on our site, so keep looking for the right position for you. Complete your CV information and you will be able to see job offers matching your languages and skills. You can search by language, country, city and sector and you can do further searches using the Find Jobs By box. You are only a few clicks away from landing a language job in Europe!
HIGHLIGHTED
job offers of Foundever Romania at Europe Language Jobs

Team Leader with Slovak

Cluj , Romania

Mandatory:
DESCRIPTION
  • Apply a process of continuous review and proactive management of absenteeism and attrition for all direct reports in the team, ensuring return to work and exit interviews are completed;
  • Continually review and monitor work performance of all direct reports against agreed KPI’s, instigating appropriate corrective action, using performance management tools, to manage any shortfall;
  • Undertake formal quarterly performance reviews and 1:1 monthly meetings with each direct report, ensuring objectives are continuously reviewed and linked to business KPI’s;
  • Ensure direct reports are recognized and rewarded for outstanding achievements/performance in line with company mission and values;
  • Provide clear direction and guidance to ensure consistent achievement of key performance metrics;
  • Facilitate a culture of open and honest 2 way communication, ensuring key messages are cascaded to all team members, encouraging feedback and sharing of ideas and best practice;
  • Maintain an environment which supports the spirit of teamwork, where Direct reports are committed, loyal and take pride in working for the company; ensure actions from employee satisfaction survey are implemented and continuously reviewed;
  • Coach, develop and motivate direct reports by developing the skills and knowledge to perform their job, together with opportunities for skills expansion and career development;
  • Continuously monitor direct reports calls in line with CLOE, either via deskside or remote monitoring, across a sample of transaction types, ensuring performance metrics are consistently achieved;
  • Ensure accurate and timely communication of any client/campaign issues to Operations Manager;
  • Ensure appropriate actions are taken to improve client satisfaction survey scores;
REQUIREMENTS
  • Preferable college degree or related work experience;
  • Slovak language proficiency - native/ advanced level;
  • English language proficiency - advanced level;
  • At least 6 months experience in the call center industry;
  • Computer literate related to software and hardware;
  • Impeccable disciplinary behavior;
  • High level of self-motivation;
  • Analytical thinking, flexibility, ability to work under pressure;
  • Strong communication skills, employee motivation;
  • Strong customer and service orientation;
  • People oriented;
  • Above average target achievement in the most important project KPIs;
  • Structured way of working;
  • Familiarity with ticketing systems;
  • Early adopter of technology;
  • Ability to put callers at ease;
  • Dependable, reliable and able to perform duties with minimum supervision;
  • Ability to interact positively with peers and supervisors;

ARE YOU THE PERFECT CANDIDATE?
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