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Job offers with languages in Europe

6 job offers found

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Network Support Agent (German)

Lisbon , Lisbon

Easy apply
Relocation package
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Dutch or Flemish speaking Support Agent in Sofia, Bulgaria

Sofia/remote , Sofia/remote

Easy apply
Relocation package
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Swedish-speaking Customer Support in Crete, Greece

Crete , Crete

Easy apply
Relocation package
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Personalized Internet Ads Assessor – Dutch Speakers

Remote , Remote

Easy apply
Relocation package
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(WORK FROM HOME) - Personalized Internet Ads Assessor

Remote , Remote

Easy apply
Relocation package
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Remote - Czech Personalized Internet Ads Assessor (SK)

Remote , Remote

Easy apply
Relocation package
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HIGHLIGHTED
job offers of David Kennedy Recruitment at Europe Language Jobs

Network Support Agent (German)

Lisbon , Portugal

Mandatory:
DESCRIPTION


  • Review and verify client's access and circuit orders by performing network checks, site readiness, and component testing to ensure accuracy and alignment with customer orders
  • Manage and document all checks, tasks, and escalations to ensure on-time delivery and resolution, including handling exceptions and providing updates via phone, email, and tickets
  • Track and resolve third-party access provider activities, milestones, and escalations while coordinating with local field technicians, vendors, and Telco providers for testing, installation, and activation
  • Conduct standard testing based on product type, troubleshoot, document, and resolve issues, and certify end-to-end services
  • Provide weekly performance summaries to improve turnaround and support escalated cases from Network Field Operations or customers.




REQUIREMENTS


  • Customer-facing experience with strong knowledge of telecommunications and experience working with tech / telecommunications industry
  • Proficiency in German and English (C1)
  • Basic understanding of networking infrastructure (hubs, switches, routers, mainly Layer 1 & 2)
  • Excellent task management skills, including attention to detail, ability to follow instructions, organize follow-up tasks, and document actions
  • Proficient in coordinating with others to ensure task completion
  • Strong computer skills, with experience navigating multiple applications
  • Minimum 1 year experience in same / similar roles.


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