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French Speaking Customer Service Representative

Athens , Greece

IntouchCX

Mandatory:

French Proficiency

Optional:

English Advanced

Company

IntouchCX

Employment type

Full time

Experience

Entry level

DESCRIPTION

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?

Our French-speaking Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.

REQUIREMENTS

Working as a French Speaking Customer Service Representative, You Have:

French/English Bilingual is a must.
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speeds
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time

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