Groupon jobs in Poland
Languages
French
English
Information

Groupon

E-commerce

Bachelor

No experience

Permanent

6 - 12 months

Full-time

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Customer Support Representative with French

Poland » Katowice

Company
Groupon
Description

Right now we are looking for talented, enthusiastic, team players to provide world-class customer support for the European markets. We need people who speak fluent French at grade B2/C1 (or higher) and who are available for both part-time and full-time positions in our great offices in Katowice, Poland. Interested? Read on…

The Role – Responsibilities

  • Respond to all customer’s emails ranging from the simple to the complex and nuanced;
  • Go that extra mile to ensure an outstanding overall experience;
  • Resolve issues in a timely, accurate and consistent manner;
  • Manage time and productivity to meet daily individual and team ticket targets;
  • Intimately understand multiple Groupon tools and processes.
Requirements

What we need from you

  • Native standard French speaker – B2/C1 or higher;
  • Ability to work independently with excellent attention to detail;
  • Strong communication skills;
  • Willingness to work in a flexible, open space work environment;
  • Previous experience in customer service preferred, but not required;
  • Proficient in MS Windows;
Offer

What we can offer you

  • Open communication and a friendly, dynamic working environment
  • Beautiful, modern, spacious offices close to the city centre (Supersam)
  • Full- or part-time employment contract, great salary and bonuses;
  • Flexible schedules tailored to your needs so you can accommodate study and other commitments;
  • Background of successful, fast-growing international company
  • Intensive induction training and active support for personal development
Information

E-commerce

Bachelor

No experience

Permanent

6 - 12 months

Full-time

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