Languages
Dutch
English
Skills
  • Customer Service
  • Excellent Telephone And Email Etiquette Skills
  • Chat Support
Information

Gaming

High-school

1 year

To negotiate

6 - 12 months

To negotiate

Indifferent

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Dutch speaking Customer Service Agent - Gibraltar

Gibraltar » Gibraltar

Description
Our client, an online gaming firm based in Gibraltar, is looking for a Dutch Customer Care professional to join their Support team!

The role:
• Customer service via inbound calls and emails.
• Manage customers accounts and assist with any account management related issues (passwords, cash transfers and cash outs and product related queries).
• Acting as a source of information for our customers regarding promotions, products and offers.
• Assisting customers with account security issues and where necessary liaising with other departments such as fraud and payments.
• Translation and localization of marketing materials such as: Newsletters and website content.

Requirements
Requirements:
• Customer oriented person
• Must have office based experience
• Flexible and adaptable working attitude
• Fluency with English and Dutch
• Strong writing skills and translation experience would be a bonus
• An interest in online gaming or experience in iGaming would be considered an asset

This is a great opportunity to join an international and friendly team in Gibraltar!

On offer for the right candidate is a great salary package and ongoing training and development.

Offer