Corporate Clients Representative with Czech and English
Modis IT Outsourcing
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world. For the past several years we've successfully worked with our global partner DXC Technology in Sofia, with several projects where we're a managed services provider, or a professional staffing partner. Today Adecco Bulgaria is giving the chance to widen your technical skills and become part of biggest Outsourcing project in Bulgaria with more than 1000 employees! We want to find the perfect fit for the position Customer Service Representative with Czech and English language. Your responsibilities will include:
Help the corporate clients of DXC Technology with different technical issues;
Consult Czech speaking clients about the specifications of the company’s products;
Follow best practice ticket management processes, i.e. ensuring tickets owned are handled and updated daily and every effort is made to make service levels;
Collaborate with other team members to provide high quality support.
If you are:
Fluent in Czech;
Excellent English speaker;
Very good with customers and have excellent communication skills;
Willing to develop within a multinational company;
Interested in a technical position;
Advanced Microsoft office user;
Exceptional fast learner and logical thinker;
Always eager to improve.
We would love to hear from you!
What we can offer you is:
Work in a multinational corporate environment;
Initial and regular trainings;
Competitive remuneration package;
Food & Gift vouchers;
Additional health coverage;
Chance to widen your IT skills;
Team-buildings events and other social initiatives;
Brand new office space;
Standard working time; no work during the weekends;
Opportunity to work in a friendly team;
Chance to advance your career while exploring a new country.
If you see yourself as a five-star Service Representative, send us your CV in English right away!