Job offers of Talingual at Europe Language Jobs
Languages
Portuguese
Skills
  • Helpdesk
  • 2Nd Line Support
  • B2B
  • Active Directory
Information

Talingual

Technical Support

1 year

Permanent

6 - 12 months

Less than 18.000 € gross / year

Full-time

2

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Portuguese speaking Senior Technical Support Advisor

Spain » A Coruna

Company
Talingual
Description

An interesting technical support role available for fluent Portuguese/English IT professional. This role will be with our client – a global outsourcer – in their office in the north-west of Spain. You will represent a global software brand, where you will be responsible for providing high level technical support to business clients and partners in Portugal and other parts of EMEA. You will be dealing with escalation cases, review the relevant information and ensure there will be a solution for the customer. Your interaction with your clients is done via phone, email and Remote Access Control.  

 

 

Requirements

We are looking for candidates who have:

  • Excellent communication skills both verbally and written in English plus Portuguese
  • Excellent listening and problem-solving skills
  • Experience in a technical support role
  • Strong Hardware and Software knowledge
  • Experience with CRM and/or ticketing systems desired
  • Technical Certifications desired (e.g. MCP, MCSE, CNE, A+, Network +, Server +)
  • Eagerness to learn and develop
Offer

Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, dedicated relocation officer and 1 week accommodation on arrival.

Skills
  • Helpdesk
  • 2Nd Line Support
  • B2B
  • Active Directory
Information

Technical Support

1 year

Permanent

6 - 12 months

Less than 18.000 € gross / year

Full-time

2

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