Work and Live in Berlin: Helpdesk Agents (m/f) with French
Berlin is the capital of Germany and is especially known in the younger generation. The Gi Group gives you the opportunity to discover this young metropole with all its facets such as cultural and social aspects.
One of our international clients is looking for the finance sector for French speaking Helpdesk Agents m/f in Berlin.
You are the helping hand on the phone and via email for all financial issues such as processing outstanding payments and payments in general, credits and booking of invoices and bank statements
Your focus concentrates also on dunning process by contacting the client and finding suitable solutions in order to maintain the overview of the outstanding payments
Further keep aspects of your daily tasks are troubleshooting receivable management and customer satisfaction
Find agreeable payment solutions with the client in order to avoid payment defaults
You speak fluent French (C2) and English (C1) which you are comfortable with in writing and speaking
You have a comprehensive knowledge in accounting and all young professionals and even career changers are welcome
You are openminded, friendly, talkative, a quick learner and not shy to contact people on the phone to discuss financial matters
Also you work goal and customer-oriented and like to work in a team
Our client provides an initial training in the beginning so that you will get a good understanding about your new role
You will work at a secure workplace and receive a competitive salary of 11,00€ per month (gross)
You will be working in a young metropole which you can discover in your free time as our client secures a great Work-Life Balance
Our client guarantees a great workplace too with a friendly and international work atmosphere
If you would like to know more about this great opportunity then contact us directly or apply with the link.