Languages
German
English
Information

CPM INTERNATIONAL TELEBUSINESS S.L.

Agent

Master or MBA

1 year

Permanent

3 - 6 months

Less than 18.000 € gross / year

Full-time

5

This job is no longer available.
To see other similar jobs, please click here!

Airbnb: Customer Experience Specialist German Native

Spain » Barcelona

Company
CPM INTERNATIONAL TELEBUSINESS S.L.
Description

Apply for 2018!!!

We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results.

CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with customer care teams trained specifically.
Putting customer care at the heart of everything that we do ensures that we deliver Exceptional Customer Experiences to delight our customers and exceed their expectations.

We are looking for German speaking Customer Experience Specialists with a passion for travel, adventure, languages and an enthusiasm for customer service. In addition, you will possess excellent communication and negotiating skills and will have the ability to build rapport with clients. You will be an excellent team player able to work within a friendly environment.

Your role:
· Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations;
· Identify and troubleshoot the issues accordingly using available resources;
· Logging and follow up of Customer Information;
· Responding to enquiries and handling client escalations by telephone and email;
· Having a full understanding of company processes and maintaining contractual obligations.

Our offer:

* · Gross salary 16.500 Euros per annum
* · Extensive training and languages lessons (English/Spanish);
* · Excellent and multilingual work environment;
* · Good prospects career;
* · Convenient office location in the center of Barcelona;
* · 24 holidays per year on full time bases;
* · Travel vouchers.

Requirements
Offer
Information

Agent

Master or MBA

1 year

Permanent

3 - 6 months

Less than 18.000 € gross / year

Full-time

5

SIMILAR JOBS

Technical Support Advisor - German

Spain » Barcelona

Customer Service

Languages: German (Mother tongue)   English (Proficiency)  

Procurement specialist - native German

Spain » Carreño

Other

Languages: German (Proficiency)   English (Advanced)  

German Customer Service

Spain » Barcelona

Customer Service

Languages: German (Mother tongue)   English (Proficiency)  

Helpdesk with German and English

Spain » Barcelona

Customer Service

Languages: German (Mother tongue)   English (Proficiency)  

DaF Lehrer/in Sevilla (School)

Spain » Espartinas

Other » Education

Languages: German (Mother tongue)   English (Intermediate)  

Customer Service Representative German

Spain » Madrid

Customer Service » Agent

Languages: German (Mother tongue)   English (Proficiency)  

German speaking Customer Service in sunny Spain

Spain » A Coruna

Customer Service

Languages: German (Proficiency)   English (Proficiency)  

Business Developer with German

Spain » Barcelona

Sales & Marketing » Business Development

Languages: German (Mother tongue)   English (Advanced)  

DaF Lehrer/in a School in Madrid

Spain » Madrid (Torrejon de Ardoz)

Other » Education

Languages: German (Proficiency)   English (Advanced)