job offers of sykes at Europe Language Jobs

[ More from Sykes Central Europe ]

Languages
Croatian
English
Skills
  • Back Office
  • Front Office
  • Croatian
  • Social Media Support
  • Administration
  • Ms Office Applications
  • Problem-Solving
  • Organizational Skills
Information

Sykes Central Europe

Agent

High-school

No experience

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

1

CROATIAN SPEAKING TECHNICAL SUPPORT REPRESENTATIVE

Hungary » Budapest

Description

Sykes Central Europe

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa. To learn more, visit us at Link megjelenítése. Sykes is present in Hungary since 1999, providing customer support in 16 different languages. Winner of the 2001 “Best Employer in Hungary” competition is looking for the following professional to join our Budapest Call Center:

We are looking for the following professionals 
to join our Budapest Call Center:

 

CROATIAN SPEAKING TECHNICAL SUPPORT REPRESENTATIVE

Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.

 

Tasks:

  • Answering incoming phone calls and e-mails in CROATIAN language
  • Providing support via social media
  • Giving guidance and solving problems
  • Communicate effectively to the customers
  • Preparing reports and being responsible for administrative tasks
Requirements

Requirements:

  • Fluent Croatian language knowledge
  • Conversational English language knowledge
  • Advanced level knowledge of MS Office applications
  • Good communication skills
  • Excellent problem solving skills
  • Experience in administration
  • Good organizational skills
Offer

We offer you:

  • Career opportunity
  • Friendly, multicultural work environment
  • Paid in-house training
  • Hungarian language course
  • Help in arranging work related documents
  • Modern office environment
Skills
  • Back Office
  • Front Office
  • Croatian
  • Social Media Support
  • Administration
  • Ms Office Applications
  • Problem-Solving
  • Organizational Skills
Information

Sykes Central Europe

Agent

High-school

No experience

Permanent

Indefinite

Less than 18.000 € gross / year

Full-time

1