job offers of Teleperformance in Greece

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Languages
Czech
English
Information

Agent

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

10

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Czech speakers needed in Multinational company in Greece

Greece » Athens

Description

Customer Care Representatives

Job Type: Full-Time

Location: Athens, Greece.

 

Meet Greece in the most wonderful time of the year and join our Company! Are you a fluent Czech speaker looking for new opportunities? This is your chance not only to become a member of our big multicultural family but also to discover the beauties of Greece.

WHO WE ARE?

Teleperformance Greece is the very first company to introduce contact center outsourcing provision in Greece and -by far- the largest in the local market. We are a multinational company that simplifies the lives of our clients all over the world. We offer services and we receive satisfaction. Teleperformance works to improve business results and also to support people. Our people represent us, make us successful, and make us proud.  Excellence, commitment, innovation and diversity are the main components of our success.

 

JOB DESCRIPRION:

  • Receive inbound calls, E mails and Chats from consumers requiring product support in both Czech and English.
  • Provide first level contact and convey resolution to customer issues
  • Speak clearly and inform accordingly the consumers
  • Manage the length of the calls ensuring minimum consumer inconvenience.
  • Follow up with customers to ensure issue has been resolved.
Requirements

We are currently recruiting Czech speakers, who can deliver customer services with the highest level of professionalism, integrity and empathy to clients. Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions.

Offer

WHAT WE OFFER?

  • Competitive salary for the Greek market
  • International modern working environment
  • Career development opportunities
  • Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
  • Extra Payment for night shifts (25%)
  • Monthly performance Bonus
  • Employee referral Bonus
  • Great relocation package: Airplane Tickets/ Transportation from Airport/
  • 2 Weeks Free Accommodation
  • Special Discounts & Offers for all employees
  • Paid training using the latest technology
  • 2 Extra salaries per year ( Christmas / Easter- Summer)
  • On-site canteen & Casual dress code
  • In-House doctor and examination center & Free Greek courses
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
Information

Agent

High-school

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

10