Teleperformance

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Languages
Finnish
English
Skills
  • Communication
  • Goal Oriented
  • Customer Service
  • Technical Support
Information

Agent

High-school

No experience

To negotiate

6 - 12 months

To negotiate

Full-time

10

Finnish Customer Support - Work Abroad (m/f)

Portugal » Lisbon

Description

We are looking for people with passion, new talents who are looking forward to build a successful career here in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.


Our Client
We support world-famous brands such as Expedia, Facebook and many more in the customer service area.


Responsibility
Competent, friendly and efficient - that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers´ first point of contact.
Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:
• Customer support for bookings, purchases, or goods;
• Assistance with concerns regarding payment transactions and questions about customer accounts;
• Technical Support for a number of pc-related issues;
• Professional management of changes, adjustments, complaints and any other customer concerns.

Requirements

• Native level of written and verbal communication skills in Finnish and good understanding of English (B1 Level);
• Good computer and internet skills;
• Fast learning capacity;
• Excellent communication skills, interpersonal skills and team spirit;
• Goal-oriented work;
• Flexibility and resilience;
• Experience in telephone customer service / call center environment (preferred).

Offer

• International career in a multicultural environment;
• Accommodation in a room of a Teleperformance owned apartment;
• Initial flight expenses refund;
• Free annual flight to the homeland;
• Free Portuguese language courses, water sports, soft trekking and much more for all who are interested;
• Intensive training and familiarization phase;
• Long-term development opportunities;
• Temporary, renewable employment contract;
• Private health insurance after 6 months of employment.

Skills
  • Communication
  • Goal Oriented
  • Customer Service
  • Technical Support
Information

Agent

High-school

No experience

To negotiate

6 - 12 months

To negotiate

Full-time

10