Greece » Athens
Our client is looking for German speaking Customer Service Agents to join their team in Athens.
* Identify and assess customer's need to achieve satisfaction.
* Handle and resolve client's problems via phone, chatting and emails.
* Provide accurate and valid information by using the right tools.
* Communicate clearly and gently with all consumers.
* Follow communication procedures, guidelines and policies.
* Have developed communication and soft skills.
* Have advanced Tech skills.
* Be fluent in both German and English.
* Be capable of handling stressful situations and demanding clients.