Languages
German
Skills
  • German
  • Fluent In German
  • Customer Service
  • Customer Support
  • Customer Oriented
  • Germany
  • Communication
  • Team Work
Information

Fujitsu Technology Solutions

Agent

High-school

No experience

Permanent

Indefinite

Full-time

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German Speaking Customer Service Consultant

Poland » Łódź

Company
Fujitsu Technology Solutions
Description

Currently we are looking candidates for Service Desk Agent position. In this position you will be mainly responsible for supporting our users in German languages. You will be answering calls and emails and solving easy IT issues. If issues are too difficult to you, you will take the request and send it to other technical agents. You will be responsible for coordinating whole process of helping our clients from the beginning till the end. You will be acting as a first point of contact.

In the beginning of your work we will provide the courses that you need in this job. You will get all required IT trainings so you will be well prepared for performing your future tasks.

Requirements

Advanced German language

Good command of English language

Good communication skills

Team player

Customer service / IT experience will be an asset

Offer

Opportunities to build a successful career path

Flexibility - we are open to dialogue– many positions allow working part time or home office

Internal and external training

Attractive salary

Great atmosphere and a chance to work with inspiring peaople from all around the world

Integration events and Corporate Social Responsibility projects

Unlimited access to training platforms

Relocation support

Private medical care

Sport cards (OK System, Benefit System) - access to sport facilities throughout the city/Lunch subsidies

Discounts for Fujitsu employees in many places throughout Lodz

Fresh fruit

Skills
  • German
  • Fluent In German
  • Customer Service
  • Customer Support
  • Customer Oriented
  • Germany
  • Communication
  • Team Work
Information

Agent

High-school

No experience

Permanent

Indefinite

Full-time

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