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Languages
German
English
Information

Sykes Central Europe

Agent

High-school

No experience

Temporary

Indefinite

To negotiate

Full-time

10

GERMAN speaking Customer Service Representative

Hungary » Budapest

Description

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

We are looking for the following professional
to join our Budapest Office:

Customer Support Representative (GERMAN)


Customer Service Representatives provide a professional back and front office service function for our client's project in line with the contractual agreements.


Tasks:

  • Answering incoming phone calls and e-mails
  • Providing support
  • Giving guidance and solving problems
  • Communicate effectively with the customers
  • Preparing reports and being responsible for administrative tasks
Requirements
  • Fluent in GERMAN
  • Conversational English language knowledge
  • Advanced level knowledge of MS Office applications
  • Good communication skills
  • Excellent problem solving skills
  • Experience in administration
  • Good organizational skills
Offer
  • Fringe benefit system
  • Friendly, multicultural work environment
  • Help to arrange work related documents
  • Paid training
  • Production bonus based on your productivity
  • Career development opportunities
  • Office located in the city centre
  • In-House doctor
  • Casual dress code
  • Various company and team building activities, events, parties

 

Information

Sykes Central Europe

Agent

High-school

No experience

Temporary

Indefinite

To negotiate

Full-time

10