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CPM INTERNATIONAL TELEBUSINESS S.L.
Master or MBA
Spain » Barcelona
We are looking for customer service agents to work for an exciting project on behalf of a big brand of travelers.
* GERMAN native with high level of English
* FRENCH native with high level of English
* DUTCH native with high level of English
Answering telephone enquiries from travelers and hosts
Logging and follow up of Customer Information
Delivering high caliber Customer Service
* Full-time contract (39 hours/week)/ stable position
* Extensive Training and languages lessons (Spanish and English)
* Excellent and multilingual work environment
* Good prospects career
Working Hours - Mostly weekdays between 9am and 10pm (we have several shifts to cover the 13 hours of service) but we might occasionally ask for working weekends (no more than twice a month)
* Be a GERMAN/FRENCH native. Along with a high level of English.
* Have excellent customer service skills and a confident telephone manner
* Be flexible
* Have good keyboard data entry skills and computer literacy
* Be a team player
* Have experience within the travel industry or a keen interest in travel is a plus
"CPM International does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status."
We are an award winning, omnichannel, outsourced sales agency, with a proven track record for increasing sales around the world. We use insight to influence and drive sales through our specialist field marketing teams, contact centres and digital marketing solutions.
Master or MBA