job offers of Teleperformance in Greece

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Languages
French
English
Information

Agent

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

10

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New roles for French speaking Tech Support consultants!

Greece » Athens

Description

Teleperformance is a “people company” working for people; main components of our services are professionalism, communication and empathy. Our professional and friendly advisors help our customers to solve their problems and make their lives easier. That’s the essence of our daily work.

• We listen carefully and respond to our customers’ needs and concerns
• We provide them with information about our products and services
• We always handle customers’ issues or complaints in a polite way
• We determine further action or final completion on customer cases received
• We record details of customer contacts and actions taken
• We research answers or solutions as needed

Requirements

Skills Required:

Fluency in both French and English
Exceptional customer service orientation
Ability to absorb and retain information quickly
Ability to handle stressful situations
Ability to work legally in Greece
Strong Tech skills and familiarity with new technologies

Offer

Excellent Salary
International modern working environment
Career development opportunities as Trainer, Quality Analyst, Team Leader etc.
Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
Extra Payment for night shifts (25%)
Monthly performance Bonus
Employee referral Bonuses
Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc
Great relocation package: Flight Tickets/ Airport pick-up/
2 Weeks Free Accommodation
Special Discounts & Offers for all employees
Paid training using the latest technology
Ongoing IT and Soft skills training provided by our specialists keeping you updated
2 Extra salaries per year ( Christmas / Easter- Summer)
On-site canteen
Casual dress code
In-House doctor and examination center
Free Greek courses
Employee Relations team to help new hires integrate in the Greek lifestyle and culture