Eurosport

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Languages
Polish
English
Information

Eurosport

Agent

High-school

1 year

Project/Service based

6 - 12 months

18.000 € - 24.000 € gross / year

Full-time

3

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Polish Customer Support Agent

Spain » Barcelona

Company
Eurosport
Description

As a Customer Support Agent you will play a crucial role in an important new partnership between Arvato and Eurosport, by assisting Eurosport’s Polish customers with their questions and inquiries related to the Eurosport Player service and ensuring excellent customer relationship management at every interaction. The department is rigged for growth in 2018, which offers a wide range of opportunities for internal promotions and career development for the right candidates.

Main responsibilities:

  • Receive and handle Polish speaking customer requests by phone, email and chat
  • Function as an ambassador for the Eurosport Player service
  • Collection and maintenance of customer data
  • Clarification of customer inquiries regarding service, subscription, payment and technical requirements
Requirements
  • Complete Polish fluency on a native speaker level
  • Experience in customer service, communications or similar roles
  • Good knowledge of current social media channels (Facebook, Twitter etc.)
  • Passion for community management and digital affinity
  • Excellent communication & inter-personal skills
Offer
  • The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
  • Highly competitive salary: €18’000
  • An ambitious company culture, encouraging internal promotions and professional development
  • International working environment

 

Information

Agent

High-school

1 year

Project/Service based

6 - 12 months

18.000 € - 24.000 € gross / year

Full-time

3