Jobs in Berlin for Multilinguals
Languages
Russian
English
Information

Work-in-Berlin

Agent

Course

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time

Russian Customer Service Tourism Industry in Berlin

Germany » Berlin

Description

Our customer, one of the markets leading online travel portal is recruiting people (m/f) to support the business in the fast-growing online travel booking market. The support location is looking for Russian speaking Customer Service Agents (m/f) to join their dynamic, pleasant and international work environment.

As a team member you will act as an intermediary between the customers and accommodations by handling a variety of inquiries.  It is a full-time (40 h/week) position in scheduled shifts.

Main Responsibilities:

- Delivering high level of customer service;
-  Act as a link between guests  and accommodations: modification of reservations, handling special requests and complaints via phone and e-mail;
- Actively participate in various projects within the department;
- Promote the online travel culture within your colleagues.

Requirements

Our ideal candidate (m/f):

- Has excellent communication  and problem solving skills;
- Takes responsibility and ownership;
- Is passionate about helping customers;
- Fluent in both, written and spoken Russian (C2) and English (C1);
- Available Full-time (40 h/week) and flexible in work schedule  

You need to have a valid EU work visa and already live in Berlin

Offer

 What we can offer you!

- International work environment;
- Convenient office location;
- flexible work schedule

Information

Work-in-Berlin

Agent

Course

No experience

Permanent

Indefinite

18.000 € - 24.000 € gross / year

Full-time