Senior Swedish Customer Support Representative (Remote)

Sweden » Sliema

Company

Betting Connections Recruitment Solutions

Description

This is a remote position.

Duties:

* Answering customer's enquiries via email and live chat
* Providing customer support on all aspect of the player experience
* Verifying customer accounts and processing payments
* Crediting Bonuses and Free Spins to Players
* Assisting in fraud and risk management
* Taking care of VIP players

Qualifications:

* Previous Customer Service Experience
* iGaming Experience - is a must!
* Excellent communication skills
* Previous VIP Experience is a big plus
* Impeccable English - written and spoken
* Superb problem solving skills
* Ability to work independent and as a part of a team
* Be able to handle stress
* Previous experience with Bitcoin is a major plus
* Outgoing personality with excellent communication skills