Languages
Spanish
Information

SpotOn Connections

Agent

Master or MBA

No experience

Permanent

Indefinite

To negotiate

Full-time

10

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Spanish Speaking Customer Advisor

Portugal » Lisbon

Company
SpotOn Connections
Description

Our client, an established company with offices in Portugal, is looking for a Spanish speaking Customer Advisor to join one of their projects.

Duties:

* Providing inbound support to Spanish customers by phone, chat or email.
* Providing support through email and mail in English.
* Dealing with service requests and/or troubleshoot quality issues with the client's products
* Creating and updating customer profiles
* Providing additional information (e.g. offers and product features),
* Proactively conveying education on product
* Performing contacts to approach customers, retain existing customers and to strengthen loyalty and intensify usage of the products.

Requirements:

* Native level of Spanish language mandatory
* Fluent level of English
* Experience within a call center environment considered an asset
* Excellent communication skills
* Empathetic, friendly and customer focused
* Capable of adapting communication tone

Requirements
Offer
Information

Agent

Master or MBA

No experience

Permanent

Indefinite

To negotiate

Full-time

10

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