Teleperformance

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Languages
Swedish
English
Information

Teleperformance

Agent

High-school

No experience

To negotiate

6 - 12 months

To negotiate

Full-time

15

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Swedish Customer Service in sunny Lisbon

Portugal » Lisbon

Company
Teleperformance
Description

Relocation Package to Lisbon included!!

We are looking for people with passion, new talents who are looking forward to build a successful career here in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which, among other things, includes a room in a corporate apartment, the refund of your flight to Lisbon, one free round trip annual flight to your homeland and versatile administrative support upon your arrival in Portugal.

We support world-famous brands such as: Expedia, Facebook, Photobox, Wish and many more in the customer service area.

Responsibility
Competent, friendly and efficient - that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers´ first point of contact.
Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:
• Customer support for bookings, purchases, or goods;
• Assistance with concerns regarding payment transactions and questions about customer accounts;
• Technical Support for a number of pc-related issues;
• Professional management of changes, adjustments, complaints and any other customer concerns.

Requirements
  • Native level of written and verbal communication skills in Swedish and good understanding of English (B1 Level);
  • Good computer and internet skills;
  • Excellent communication skills, interpersonal skills and team spirit;
  • Goal-oriented work;
  • Flexibility and resilience;
  • Experience in telephone customer service / call center environment (preferred).
Offer
  • Accommodation in a room of a Teleperformance owned apartment;
  • Initial flight expenses refund;
  • Free annual flight to the homeland;
  • Free Portuguese language courses, water sports, soft trekking and much more for all who are interested;
  • Private health insurance after 6 months of employment;
  • International career in a multicultural environment;
  • Intensive training and familiarization phase;
  • Long-term development opportunities.
Information

Agent

High-school

No experience

To negotiate

6 - 12 months

To negotiate

Full-time

15

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