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Technical Support Advisor (Dutch

Spain » Barcelona

Are you an organized and reliable person? Do you speak Flemish or Dutch on a professional level? And you have Technical Skills? Then this is your position:

The Company

Our client is a Belgian BPO company with a new office in Barcelona. For their partner, an online system for lawyers, they are looking for enthusiastic employers to join their team in Barcelona.

The Job

After 1 week of training the candidate will ensure customer support on the Belgium market. The main tasks include:

- Give support to lawyers
- Respond to incoming requests for assistant via telephone, email or live chat
- Pay high attention to details and handle carefully sensitive date of customers
- Ensure high level of customer satisfaction and record information

Reference: ND01
The Profile

The candidate should have experience in customer support on the phone. He should speak and write Dutch or Flemish perfectly.

- Native or proficient Level of Flemish or Dutch and good English
- Good communication skills
- Team player and open-minded
- Enthusiast and motivated
- Reliable with an eye for details
- Customer Service experience on the phone
- Pro-active, motivated and used to work accurate

The Offer

- Great working atmosphere with a young and diversified team
- Different from the usual Call Center environment
- Working for a company where the employees feel valued
- A salary of 1305 Euro gross/month
- Up to 200 Euro allowances Bonus per month (after the 3rd month)
- Office located in Poblenou area
- Rotative shifts : Monday- Friday: 8:30- 20:00; Saturday: 8:30 - 17:00
- Starting date: 27/03/2017
- Candidate needs to hold NIE and social security number by the start date