Airbnb CX Partner French & English(Remote)

***This job is for you if you live or if you want to move to any town/city in Romania.***

The role is remote, so you can work from any location in ROMANIA.

There is no relocation package in place.

Interested? Check the conditions below:

As a Customer Support Agent:

• You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness.
• You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.
• You’ll be the face of some of the world’s top brands!
• Are you looking for a great career and a place to shine?

Your profile:

• Ability to write and speak fluently, clearly and concisely in French and English
• Availability for a full-time schedule, in shifts covering 10:00 - 00:00, Monday - Sunday, 5 days/ week
• Excellent problem-solving abilities
• Empathetic and can communicate in a caring and friendly manner
• Strong time management skills and motivation to exceed expectations
• Enjoy working in a fast-paced environment
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Strong team spirit with passion and drive to help users and deliver the best in customer service.
• High level of mediation and composure