HIGHLIGHTED
job offers of fujitsu at Europe Language Jobs

Arabic-Speaking Customer Experience Officer

XM
Mandatory:
DESCRIPTION

The Role:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.

 

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieve targeted results
REQUIREMENTS

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Arabic speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

ARE YOU THE PERFECT CANDIDATE?

Top countries with Arabic jobs:

Top cities with Arabic jobs:

Arabic-Speaking Customer Experience Officer