Back Office Support with French OR German (partial remote)

International company in Brno searches for fluent speaker of English in combination with fluent French or German, who would like to use the languages on a daily basis and get experience in order management (B2B). In the Back Office Support role you could provide aftermarket support to VIP customers and communicate with departments of the company including Finance, Manufacturing, Logistics, etc. This role also entails providing spare parts pricing, creating orders and chasing outstanding sales orders.

The responsibilities of a Back Office Support role may include:

• B2B communication, i.e. with customers and relevant departments regarding orders and enquiries via email and phone
• Providing customer support for pre-order activities (pricing, availability, quoting, technical specifications)
• Managing customer orders from placement to invoicing and customer expectations by providing information about delivery dates, status of the orders and potential issues
• Chasing outstanding sales orders via purchasing, manufacturing and warehouses

• Advanced level of French OR German (B2+)
• Advanced level of English (B2+)
• Great communication skills and attention to detail
• Be a confident user of MS Office
• Advantage: Experience with an ERP system