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job offers of Manpower at Europe Language Jobs
New

French Supervisor - Lisbon (Portugal)

Portugal » Miraflores

Customer Service » Team Leader / Manager

Languages: French (Proficiency)   English (Advanced)  

ManpowerGroup Portugal, world leader in Human Resources services, is recruiting Supervisor fluent in French, to a prestigious client.<br /> <br /> Job responsibilities: <br /> • Supervise the french teams of customer advisors, managing, helping and motivating the team, also ensuring a constant high-level performance, regarding quality and quantity. <br /> <br /> <br />

Job offers of Page Personnel at Europe Language Jobs

French Supervisor - Call Center

Spain » Barcelona

Customer Service » Team Leader / Manager

Languages: French (Proficiency)   English (Advanced)  

Sous la responsabilité directe de Responsable d'activité:<br /> Management d'une équipe de 12 à 15 conseillers sous sa responsabilité.<br /> Réaliser les debriefs et les réunions d'équipe.<br /> Animer : être présent sur le terrain, superviser en temps réel, encourager.<br /> Communiquer les objectifs et les résultats : les afficher, les mettre à jour et débriefer.<br /> Intégrer des nouveaux en collaboration avec les services supports.<br /> Évaluer ses équipes (écoutes/EAE…).<br /> Suivre et analyser les résultats individuels e...

job offers of webhelp at Europe Language Jobs

Team Leader - French

Portugal » Lisbon

Customer Service » Team Leader / Manager

Languages: French (Mother tongue)   English (Intermediate)  

TEAM LEADER - FRENCH<br /> <br /> To support our development, we are looking for French Team Leaders to our site in Lisbon!<br /> Coached by the Operation manager, the Team Leaders will supervise French customer advisors' teams, managing, helping and motivating the team, also ensuring a constant high-level performance, regarding quality and quantity. <br /> <br /> Job Duties<br /> - Guarantee continuous monitoring of the attainment of the team goals; Implement action plans on a daily basis in order to improve performance;...

jobs in sellbytel at europe language jobs
New

Dutch Team Leader

Spain » Barcelona

Customer Service » Team Leader / Manager

Languages: Dutch (Proficiency)   English (Advanced)  

<br /> We are currently looking for a Team Leader for one of our clients, a world famous technological leading company <br /> <br /> <br /> Accountabilities<br /> <br /> As a Team leader, you will need an excellent knowledge of the client’s processes and procedures:<br /> <br /> - You will be leading your team towards over-achievement of goals and set targets <br /> - Your main task will be focused on team motivation, performances and quality monitoring by analyzing area of improvement. <br /> - Your role within the project been a key function...

jobs in sellbytel at europe language jobs
New

German Team Leader

Spain » Barcelona

Customer Service » Team Leader / Manager

Languages: German (Proficiency)   English (Advanced)  

We are currently looking for a Team Leader for one of our clients, a world famous technological leading company<br /> <br /> Accountabilities<br /> <br /> As a Team leader, you will need an excellent knowledge of the client's processes and procedures:<br /> <br /> - You will be leading your team towards over-achievement of goals and set targets <br /> - Your main task will be focused on team motivation, performances and quality monitoring by analyzing area of improvement. <br /> - Your role within the project been a key function for t...

Jobs by Career Trotter at Europe Language Jobs

German Team Leader Wanted in Potsdam, Germany

Germany » Potsdam

Customer Service » Team Leader / Manager

Languages: German (Mother tongue)   English (Advanced)  

Job Summary<br /> Team Lead Job up and open for grabs -  We are looking for German Speakers to join the new team in Potsdam with our client - We are excited to say that you would be joining the new office as their team lead - helping them settle in and strive for greatness. If you have a near native level of German and 1 years supervisor/team lead experience - we would love to talk - Keep reading & don't forget to apply. <br /> <br /> What will you do in this job?<br /> As the German Team Leader it will be your job...

job offers of Teleperformance in Portugal

German Supervisor for Philip Morris project (m/f) - Lisbon

Portugal » Lisbon

Customer Service » Team Leader / Manager

Languages: German (Mother tongue)   English (Proficiency)  

The Supervisor is a Team Leader for a team of Agents, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/her team and managing them on a daily basis.<br /> <br /> Main Responsibilities:<br /> • Ensuring the team’s development, monitoring and evaluation;<br /> • Motivating the team;<br /> • Managing the team daily, according to internal policies;<br /> • Ensuring the accomplishment of the Key Performance Indicators;<br /> • D...

jobs of cpm at europe language jobs

Team Leader with experience

Spain » Barcelona

Customer Service » Team Leader / Manager

Languages: English (Mother tongue)  

We are looking for a dynamic Team Leader to manage a multilingual team of customer service professionals (experience is a plus).<br /> <br /> The successful applicants will be responsible for the mentoring and development of each team member to deliver exceptional customer service and to achieve targets on quality and service delivery.<br /> You will effectively manage the communication between client and customer contacts ensuring relationships are developed and maintained and that all escalations are managed...

Job offers of Infosys Poland at Europe Language Jobs

Sourcing Lead with Spanish

Poland » Łódź

Customer Service » Team Leader / Manager

Languages: English (Advanced)   Spanish (Advanced)  

Coordinating all activities related to the external procurement of Products/Services<br /> Competent in problem solving and solution definition<br /> Searching for new solutions, supplier, cost optimizing<br /> Identifying potential opportunities that may lead to improvements in cost, quality and delivery<br /> Responding to queries and solving problems related to finance process <br />

job offers of Teleperformance in Portugal

French Sales Supervisor for new project (m/f) - Lisbon

Portugal » Lisbon

Customer Service » Team Leader / Manager

Languages: French (Proficiency)   English (Advanced)  

The Supervisor is a Team Leader for a team of 15 Sales Customer Service Representatives, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/her team, training and managing them on a day-to-day basis.<br /> <br /> Main Responsibilities:<br /> <br /> • Ensuring the team’s development, monitoring and evaluation;<br /> • Motivating the team;<br /> • Managing the team daily, according to internal policies;<br /> • Ensuring the ac...

Job offers of Babel profiles in Barcelona

Team Leader Customer Service w/ Native lvl of Dutch +English

Spain » Barcelona

Customer Service » Team Leader / Manager

Languages: Flemish (Mother tongue)   Dutch (Mother tongue)   English (Advanced)  

Do you have experience managing teams in a contact center and are you looking for a new project? Are you structured and not afraid to take on a new challenge? If Dutch or Flemish is your Native language, we are looking for you!<br /> <br /> Our client is a Belgian company working for a telecommunication company. Here in Barcelona, the customer service team for this telecommunication company makes sure that all Dutch and Flemish customers are assisted in a professional way. In order to structure and organi...

Job offers at Spoton Connections in Europe Language Jobs

SCANDINAVIAN VIP TEAM LEADER

Malta

Customer Service » Team Leader / Manager

Languages: Norwegian (Proficiency)   Finnish (Proficiency)  

Our prestigious Client operating in the IGaming world is looking for a VIP team leader that will ensure delivery of consistently superior sales, retention & support programm to our VIPs and to offer full developmental and professional support to VIP account managers throughout their career in the company. <br /> <br /> The VIP Team Leader will be reporting to the Support Manager, and will be responsible for managing, developing, motivating, influencing and supporting the VIPs account managers to ensure th...

jobs in sellbytel at europe language jobs

English (UK or Ireland) Team Leader - Jewelry

Spain » Barcelona

Customer Service » Team Leader / Manager

Languages: English (Mother tongue)  

We are currently looking for a Team Leader for one of our clients, a leading company in the area of jewelry and luxury.<br /> <br /> Responsibilities<br /> <br /> Training and Coaching<br /> <br /> -Train the new agents in the reception of calls<br /> -Prepare all agents to give an answer to customers in hard to solve situations<br /> -Identify weak points in agents and report to supervisors<br /> -Training planning and identification of team training needs<br /> -Assure all agents have the same level of training<br /> <br /> User Contact<br /> <br /> Answering ca...

Job offers of Babel profiles in Barcelona

Customer Service Team Leader w/ Native lvl of Dutch +English

Spain » Barcelona

Customer Service » Team Leader / Manager

Languages: Flemish (Mother tongue)   Dutch (Mother tongue)   English (Advanced)  

Do you have experience managing teams in a contact center and are you looking for a new project? Are you structured and not afraid to take on a challenge? If Dutch or Flemish is your Native language, we are looking for you!<br /> <br /> Our client is a Belgian company working for a service provider, offering their clients all over the world the best possible payment solutions. They have several offices, and here in Barcelona the technical support and administrative teams are looking for a team leader....

job offers of Teleperformance in Portugal

Italian Supervisor for Philip Morris International - Lisbon

Portugal » Lisbon

Customer Service » Team Leader / Manager

Languages: Italian (Mother tongue)   English (Proficiency)  

The Supervisor is a Team Leader for a team of Agents, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/her team and managing them on a daily basis.<br /> <br /> Main Responsibilities:<br /> • Ensuring the team’s development, monitoring and evaluation;<br /> • Motivating the team;<br /> • Managing the team daily, according to internal policies;<br /> • Ensuring the accomplishment of the Key Performance Indicators;<br /> • D...

job offers of Teleperformance in Portugal

French Supervisor for New Project (m/f) - Lisbon

Portugal » Lisbon

Customer Service » Team Leader / Manager

Languages: French (Mother tongue)   English (Proficiency)  

The Supervisor is a Team Leader for a team of Agents, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/her team and managing them on a daily basis.<br /> <br /> Main Responsibilities:<br /> • Ensuring the team’s development, monitoring and evaluation;<br /> • Motivating the team;<br /> • Managing the team daily, according to internal policies;<br /> • Ensuring the accomplishment of the Key Performance Indicators;<br /> • D...

job offers of Teleperformance in Portugal

French Supervisor for Philip Morris International - Lisbon

Portugal » Lisbon

Customer Service » Team Leader / Manager

Languages: French (Mother tongue)   English (Proficiency)  

The Supervisor is a Team Leader for a team of Agents, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/her team and managing them on a daily basis.<br /> <br /> Main Responsibilities:<br /> • Ensuring the team’s development, monitoring and evaluation;<br /> • Motivating the team;<br /> • Managing the team daily, according to internal policies;<br /> • Ensuring the accomplishment of the Key Performance Indicators;<br /> • D...

job offers of Teleperformance in Portugal

Spanish speaking Supervisor for Zalando (m/f) – Lisbon

Portugal » Lisbon

Customer Service » Team Leader / Manager

Languages: English (Proficiency)   Spanish (Proficiency)  

As a supervisor you will lead a group of approximately 15 Customer Service Representatives, you will organize their workload and monitor the team performance. You will be responsible for this team’s success and continuous improvement assuring the accomplishment of the internal objectives. You will motivate, train and manage them on a day-to-day basis.<br /> <br /> <br /> Main Responsibilities:<br /> <br /> • Ensuring the team’s development, monitoring and evaluation;<br /> • Motivating the team;<br /> • Managing the team daily, a...

job offers of Teleperformance in Portugal

Spanish Supervisor for Philip Morris International - Lisbon

Portugal » Lisbon

Customer Service » Team Leader / Manager

Languages: English (Proficiency)   Spanish (Proficiency)  

As a supervisor you will lead a group of approximately 15 Customer Service Representatives, you will organize their workload and monitor the team performance. You will be responsible for this team’s success and continuous improvement assuring the accomplishment of the internal objectives. You will motivate, train and manage them on a day-to-day basis.<br /> <br /> <br /> Main Responsibilities:<br /> <br /> • Ensuring the team’s development, monitoring and evaluation;<br /> • Motivating the team;<br /> • Managing the team daily, a...

jobs in blu selection at europe language jobs

Team Leader (Dutch)

Spain » Barcelona

Customer Service » Team Leader / Manager

Languages: Dutch (Mother tongue)  

Do you have experience as Team Leader in a Contact Center ? Are you looking for a new challenge where you can develop yourself?<br /> <br /> <br /> The Company<br /> <br /> Our client is a Belgian BPO company with a new office in Barcelona. For their partner, an e-payment company, they are recruiting a native Dutch speaking team leader who will be in charge of the Customer Service Agents.<br /> <br /> <br /> The Job<br /> <br /> In this position you will manage the current Customer service team. Your main tasks are: <br /> - Lead a team of 20 agents...

HomeAway

CS Team Leader with Native German + English/Spanish

Spain » Madrid

Customer Service » Team Leader / Manager

Languages: German (Mother tongue)   English (Advanced)   Spanish (Advanced)  

We are looking for a Team Leader with German to work for HomeAway, a leaer in the travel industry and a part of one of the strongest companies in the sector globally. A similar experience of at least 1 year, native level of German and availability to work day shifts.<br /> As a Team Leader you will direct daily activities of the call center, providing coaching and training to a team of 8-9 Customer Service Representatives, handling customer escalations and ensuring delivery of top-notch customer sati...

Jobs by People s Place at Europe Language Jobs

Customer Care Team Manager (m/f), Brno

Czech Republic » Brno

Customer Service » Team Leader / Manager

Languages: English (Proficiency)  

Our client's company was founded in 2012 with a smart idea. In 4 years it grew into a global business with 800 employees. The reason for their success is their excellent customer service. Now you have the chance to be part of this success.<br /> Work in a start-up culture and awash with entrepreneurial spirit. This will be different from any place you have worked before!<br /> <br /> Customer Care Team Manager (m/f), Brno<br /> <br /> Your Responsibilities:<br /> Reporting directly to the Operations Manager the Team Manager...

Jobs of Recruitment Direct by Europe Language Jobs

German Speaking Team Leader

United Kingdom » Cambridgeshire

Customer Service » Team Leader / Manager

Languages: German (Mother tongue)   English (Proficiency)  

German Speaking Team LeadersCambridgeshire, East Anglia£27,500k to £31,175 per year relocationJob Responsibilities* Lead by adopting and implementing best practice* Assist the Contact Centre Operations Team Manager - Voice to effectively deliver high levels of service to customers through the development of a performance culture* Participate in the development of Customer Services and contribute to continuous learning* Carry out reviews of Customer Service Administrators to develop and maintai...

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