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Outbound Sales Representative - French(Office, night shift) open_in_new
explore Bucharest , Romania
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DESCRIPTION
Our Sales Representatives will be accountable for:
- Performing outbound calling to new and existing wireless residential customers offering telecommunications products and services
- Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about
- Solution based selling approach → overcoming customer objections by listening, understanding, probing, and recommending
- Simultaneously navigating through multiple systems and tools while interacting with customers
- Processing customers’ orders and ensuring its accuracy and completion
- Participating in continuous training sessions and sharing best practices
REQUIREMENTS
For this role you will have to prove:
- Excellent French and English communication skills
- Availability for a full-time schedule, Monday to Friday, 21:00-05:30, work from office in Bucharest(Afi Park 3)
- Passion for customer service
- Ability to maintain high performance working under pressure in a fast paced environment
- Ability to persevere through challenging customer conversations
- Consistently achieve weekly/monthly sales targets
- Ability to embrace and adapt to change in a continuous learning environment
- Self-motivated and confident
- Basic computer knowledge; Windows, Microsoft Outlook etc.
- Minimum 1 year sales experience with set targets; outbound environment preferred
- Experience in telecommunication industry is considered an asset
- Understanding of wireless communication devices
