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operations-manager job offers in Europe


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jobs in blu selection at europe language jobs

Call Centre Operations Manager (French+Spanish)

Spain » Barcelona

Customer Service » Operations Manager

Languages: French (Proficiency)   Spanish (Proficiency)  

The Company<br /> <br /> Our client is a service provider specialized in Claims Management for the Insurance Industry.<br /> <br /> <br /> The Job<br /> <br /> You will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies working with internal and external clients.<br /> <br /> <br /> Your Responsibilities:<br /> <br /> Responsible for the operational management and customer service aspects in order to increase profit and clients satisfaction:<br /> <br /> - You will hav...

Job offers of Delegate at Europe Language jobs

Assistant Call Center Manager (2846)

Portugal » Lisbon

Customer Service » Operations Manager

Languages: English (Proficiency)  

Be part of it<br /> <br /> This is a standout role within one of Portugal’s most enviable companies to work for due to the wide variety of employee benefits they offer. This client is a global outsourcing partner who represent some of the most well known brands in the world. They have a highly diverse workforce and offer a fun yet professional working environment, which includes subsidise, company owned accommodation.<br /> <br /> Your challenge<br /> <br /> Your role within this organisation will be to be responsible for a...

Job offers from recruitment agency in BCN

IT Project Manager with a native level of Greek

Spain » Barcelona

Customer Service » Operations Manager

Languages: Greek (Mother tongue)   English (Proficiency)  

We are looking for an IT Manager with a native level of Greek for an important and fast growing company in the financial sector.<br /> <br /> - Plan, commence, execute, supervise and roundup assigned projects<br /> - Develop concrete plans for a project, including the timeframe & the budget, outlining the duties of each team member and identifying project goals<br /> - Monitor the assigned project to ensure that it remains on track, meets deadlines, stays under budget and develops according to plan<br /> - Make provisi...

Job offers from recruitment agency in BCN

Customer Service Supervisor with English

Spain » Madrid

Customer Service » Operations Manager

Languages: English (Mother tongue)  

We are looking for a Customer Service Supervisor with English for HomeAway, a company leader in the travel industry. This person will be responsible for delivering the CE department’s key performance metrics and strategic objectives. Native level of English, similar experience of at least 2 years and availability to work day shifts is required.<br /> <br /> he Customer Service Supervisor will be responsible for ensuring our operation, providing coaching to a team of 20-30 staff and handling customer escal...

jobs offers of arvato at europe language jobs

Operations Manager for French Market - Lisbon/Portugal

Portugal » Oeiras

Customer Service » Operations Manager

Languages: Portuguese (Mother tongue)   French (Proficiency)   English (Proficiency)   Spanish (Proficiency)  

For our business in LISBON, PORTUGAL we are currently looking for an Operations Manager (male/ female).<br /> <br /> Your responsibilities:<br /> <br /> Evaluating daily key performance indicators and developing improvement needs; managing and motivating the teams; floor presence and listening into calls.<br /> <br /> Your experience & skills<br /> <br /> -Bachelors/College Degree in any field<br /> -Work experience in similar positions in the contact center area<br /> -work experience in team management, ability to motivate and coach team memb...

job offers of Teleperformance in Portugal

English Operations Manager (ACM) (m/f) – Lisbon

Portugal » Lisbon

Customer Service » Operations Manager

Languages: English (Proficiency)  

The Operations Manager (ACM) is a floor manager, taking immediate management decisions on the call center floor to drive the KPIs. He/she coordinates a team of Team Leaders (Supervisors), being responsible for their motivation, training and development. He/she reports to the Call Center Manager and interacts with the corporate client to report the team’s results. <br /> <br /> Main Responsibilities:<br /> <br /> • Manage a team of Team Leaders (Supervisors) , monitor their performance, work on their development an...

jobs offers of arvato at europe language jobs

Operations Manager for Engie - Lisbon/Portugal

Portugal » Lisbon

Customer Service » Operations Manager

Languages: French (Mother tongue)   English (Proficiency)  

About us:<br /> We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital d...

HomeAway

Customer Service Supervisor with English

Spain » Madrid

Customer Service » Operations Manager

Languages: English (Mother tongue)  

We are looking for a Customer Service Supervisor with English for HomeAway, a company leader in the travel industry. This person will be responsible for delivering the CE department’s key performance metrics and strategic objectives. Native level of English, similar experience of at least 2 years and availability to work day shifts is required.<br /> <br /> The Customer Service Supervisor will be responsible for ensuring our operation, providing coaching to a team of 20-30 staff and handling customer esca...

Job offers from recruitment agency in BCN

CS Supervisor with French + EN/SP (night shifts)

Spain » Madrid

Customer Service » Operations Manager

Languages: French (Mother tongue)   English (Advanced)   Spanish (Advanced)  

Our client is a leader in the travel industry.<br /> We are looking for a Customer Service Supervisor with French + English/Spanish for our client, a company leader in the travel industry. Availability to work in night shifts, excellent command of French and English/Spanish and experience of 2 years in a similar position are required. <br /> <br /> The Customer Service Supervisor will lead a multicultural team of 15 people, including agents and a team lead ensuring operational effectiveness whilst meeting depa...

Job offers of Babel profiles in Barcelona

Operations Manager w/ a Fluent Level of English

Spain » Barcelona

Customer Service » Operations Manager

Languages: English (Proficiency)   Spanish (Advanced)  

Are you an enthusiastic Operations Manager? Do you have previous experience managing a team in a contact center environment? Are you passionate and focused on client satisfaction? If this sound like you, get in touch!<br /> <br /> Our client is a well-known company which operates in the Contact Center sector. For one of their clients, they are looking for an Operations Manager.<br />  <br /> As an Operations Manager, your responsibilities include:<br /> -The co-management of the Customer Experience Centre's daily operat...

job offers of Teleperformance in Portugal

German Operations Manager (ACM) (m/f) – Lisbon

Portugal » Lisbon

Customer Service » Operations Manager

Languages: German (Mother tongue)   English (Advanced)  

The Operations Manager (ACM) is a floor manager, taking immediate management decisions on the call center floor to drive the KPIs. He/she coordinates a team of Team Leaders (Supervisors), being responsible for their motivation, training and development. He/she reports to the Call Center Manager and interacts with the corporate client to report the team’s results. <br /> <br /> Main Responsibilities:<br /> <br /> • Manage a team of Team Leaders (Supervisors) , monitor their performance, work on their development an...

jobs in cces24 at europe language jobs

Projektleiter Telekommunikation (m/w)

Spain » Palma de Mallorca

Customer Service » Operations Manager

Languages: German (Mother tongue)   Spanish (Proficiency)  

Der multilingual ausgerichtete Dienstleister CCES24 bedient mit ihren vertriebs- und beratungskompetenten Mitarbeitern internationale Auftraggeber unterschiedlicher Branchen rund um den Bereich Kunden- und Vertriebsservice.<br /> Mit unserem strategischen Partner DV-COM in Deutschland, verbessern wir die Kundenloyalit�t der Privat- und Businesskunden unserer Auftraggeber, steigern die Effizienz und erh�hen die Profitabilit�t der Kundenbeziehungen.<br /> Am Standort Palma de Mallorca arbeiten zurzeit...

Job offers of Scandistaff

iGaming Customer Support Manager

Malta » Gzira

Customer Service » Operations Manager

Languages: Swedish (Mother tongue)   Norwegian (Mother tongue)   Finnish (Mother tongue)   English (Proficiency)  

Our client who is the market leader of iGaming player retention services are looking for a support manager. If you want to lead the Customer support department and develop their service and efficiency is this an excellent opportunity.<br /> <br /> <br /> <br /> How’s your workday?<br /> <br /> You will be the manager of the customer service department and reporting directly to head of customer operations. At your hand will you have two team leaders and a team of 15 agents (rapidly growing). The teams are divided into one Pl...

HomeAway

CS Supervisor with French + English/Spanish

Spain » Madrid

Customer Service » Operations Manager

Languages: French (Mother tongue)   English (Advanced)   Spanish (Advanced)  

We are looking for a Customer Service Supervisor with French for HomeAway, a company leader in the travel industry. Availability to work in day shifts, excellent command of French and experience of 2 years in a similar position are required.<br /> The Customer Service Supervisor will lead a multicultural team of 15 people, including agents and a team lead ensuring operational effectiveness whilst meeting department KPI’s and objectives. The CS Supervisor is committed to continually delivering great n...

job offers of people and co at Europe Language Job

Player Support Manager

Malta

Customer Service » Operations Manager

Languages: Swedish (Proficiency)   Icelandic (Proficiency)   Norwegian (Proficiency)   Danish (Proficiency)  

The right candidate will enter into the most senior role in a multi branded iGaming specialized Player Support department focusing on multiple markets.<br /> Reporting directly to the Head of Customer Operations, you will have two Team Leaders to aid you with a total team of 15 staff which is continually growing. <br /> The department covers all possible iGaming related products from Sportsbook to Live Casino to Bingo, utilizing all contact channels from phone, live chat, email, social media etc.<br /> <br /> Remun...

job offers of triple 3 group at Europe Language Job

SUPPORT MANAGER IGAMING

Malta » Sliema

Customer Service » Operations Manager

Languages: Swedish (Proficiency)   Norwegian (Proficiency)   Danish (Proficiency)   English (Proficiency)  

This vacancy will see the right candidate enter into the most senior role in a multi branded iGaming specialized Player Support department focusing on multiple markets (Scandinavian primarily).<br /> <br /> Reporting directly to the Head of Customer Operations, you will have two on-call Team Leaders to act as your right and left hands respectively with a total team of 15 staff (rapidly expanding). The teams are divided into one Player Support unit and one Bingo Chat moderator unit.<br /> <br /> The department cover...

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